WO2020105480A1 - System, method, and program for providing content - Google Patents

System, method, and program for providing content

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Publication number
WO2020105480A1
WO2020105480A1 PCT/JP2019/044061 JP2019044061W WO2020105480A1 WO 2020105480 A1 WO2020105480 A1 WO 2020105480A1 JP 2019044061 W JP2019044061 W JP 2019044061W WO 2020105480 A1 WO2020105480 A1 WO 2020105480A1
Authority
WO
WIPO (PCT)
Prior art keywords
content
vehicle
passenger
taxi
information
Prior art date
Application number
PCT/JP2019/044061
Other languages
French (fr)
Japanese (ja)
Inventor
輝一 米山
香織 松永
Original Assignee
株式会社ディー・エヌ・エー
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from JP2018219121A external-priority patent/JP2020086826A/en
Priority claimed from JP2018232038A external-priority patent/JP7152288B2/en
Priority claimed from JP2019005178A external-priority patent/JP7289197B2/en
Application filed by 株式会社ディー・エヌ・エー filed Critical 株式会社ディー・エヌ・エー
Publication of WO2020105480A1 publication Critical patent/WO2020105480A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40Business processes related to the transportation industry

Definitions

  • the present invention relates to a system, method, and program for providing contents to passengers of vehicles such as taxis.
  • Patent Document 1 discloses a technique of acquiring advertisement information based on information of a point (a destination or the like) at which a passenger of a taxi stops and distributing the acquired advertisement information to an in-vehicle terminal provided in the taxi. ing. Such techniques may enable provision of appropriate content based on the destination of taxi passengers (eg, content with high advertising effectiveness).
  • Patent Document 2 discloses a system that delivers advertisement information corresponding to a requester who requests a taxi dispatch to an information processing terminal mounted in the taxi.
  • this system for example, when a store of a restaurant requests a taxi dispatch, an advertisement corresponding to the restaurant is displayed on an information processing terminal mounted on the dispatched taxi.
  • the content provided to the passengers is limited to the content corresponding to the requester of the vehicle dispatch, so that the situation of the passengers changes (for example, , It is difficult to provide contents according to the delay in arrival at the destination due to the congestion. Therefore, it is desired to realize a mechanism for flexibly providing contents so as to be able to respond to changes in individual situations.
  • the embodiment of the present invention has an object to support the provision of appropriate content to passengers of vehicles such as taxis.
  • Other objects of embodiments of the present invention will become apparent by reference to the entire specification.
  • a first system is a system for providing contents to taxi passengers, the system including one or more computer processors, wherein the one or more computer processors are readable.
  • the process of outputting the content and the process of outputting the content include outputting the content in the information processing device based on at least the vehicle allocation means used by the passenger of the taxi for vehicle allocation. Including.
  • a first method is a method executed by one or more computers to provide content to passengers of a taxi, including a state of an actual vehicle in which the passenger is aboard.
  • the step of recognizing the state of the taxi and the step of outputting the content in the information processing device installed in the cabin of the taxi while the state of the taxi is the actual vehicle state are provided, and the content is output.
  • the step includes outputting the content in the information processing device based on at least the vehicle allocation means used by the passenger of the taxi for vehicle allocation.
  • a first program according to an embodiment of the present invention is a program for providing contents to passengers of a taxi, and the one or more computers according to execution on one or more computers.
  • recognizing the state of the taxi including the actual vehicle state in which the passenger is aboard and outputting the content in the information processing device installed in the cabin of the taxi while the state of the taxi is the actual vehicle state.
  • a process of outputting the content include outputting the content in the information processing device based on at least the vehicle allocation means used by the passenger of the taxi for vehicle allocation.
  • a second system is a system for providing content, the system including one or more computer processors, wherein the one or more computer processors are capable of executing readable instructions. Accordingly, the process of outputting the content in the vehicle-mounted terminal mounted in the vehicle and the related content related to the content output in the vehicle-mounted terminal while the passenger is in the vehicle are provided to the passenger. And the processing to be performed.
  • a second method is a method for providing contents by being executed by one or more computers, the process including outputting the contents at an in-vehicle terminal mounted on a vehicle, and a passenger. Providing relevant content related to the content output at the vehicle-mounted terminal to the passenger while the vehicle is in the vehicle.
  • a second program according to an embodiment of the present invention is a program for providing content, and is installed in a vehicle in the one or more computers according to execution on the one or more computers. And executing a process of outputting the content in the in-vehicle terminal and a process of providing the passenger with related content related to the content output in the in-vehicle terminal while the passenger is in the vehicle. ..
  • a third system is a system for providing content, the system including one or more computer processors, the one or more computer processors executing readable instructions. Accordingly, based on at least the travel plan information regarding the travel plan of the passenger, a process of setting the content to be output in the vehicle-mounted terminal mounted in the taxi on which the passenger gets on, and the set content to the taxi of the passenger. Output in the in-vehicle terminal according to the boarding, and processing in which the content output in the in-vehicle terminal is adjusted according to the occurrence of an event that affects the movement plan of the passenger during the output of the set content. And execute.
  • a third method is a method for providing content, which is executed by one or more computers, wherein the passenger is based on at least travel plan information regarding a travel plan of the passenger.
  • a third program is a program for providing contents, and is a program for moving passengers to the one or more computers according to execution on the one or more computers.
  • a process of setting the content to be output in the vehicle-mounted terminal mounted in the taxi on which the passenger gets on, and the set content according to the passenger getting on the taxi A process of outputting the content on the vehicle-mounted terminal and a process of adjusting the content output on the vehicle-mounted terminal according to the occurrence of an event that affects the movement plan of the passenger during the output of the set content are executed.
  • An in-vehicle terminal is a vehicle-mounted terminal that includes a computer processor and is installed in a taxi in which a passenger gets in, and the computer processor is configured to execute the readable instruction in response to the passenger.
  • a process of setting the content to be output a process of outputting the set content in response to the passenger getting on the taxi, and outputting the set content.
  • Various embodiments of the invention assist in providing appropriate content to passengers of vehicles such as taxis.
  • the block diagram which shows roughly the function which the content provision server 10 and the vehicle-mounted terminal 30 which the content provision system 1 has is respectively shown.
  • the sequence diagram which illustrates the process which the content provision server 10 and the vehicle-mounted terminal 30 perform, when a vehicle allocation means is a vehicle allocation service.
  • the flowchart which illustrates the process which the vehicle-mounted terminal 30 performs, when a vehicle allocation means is a wireless vehicle allocation.
  • the flowchart which illustrates the process which the vehicle-mounted terminal 30 performs, when a vehicle allocation means is "a sink or waiting for attachment.”
  • the block diagram which shows schematically the structure of the network containing the content provision system 1A which concerns on the 2nd Embodiment of this invention.
  • the block diagram which shows roughly the function which the content distribution server 10A and in-vehicle terminal 30A with which the content provision system 1A has is respectively shown.
  • the block diagram which shows roughly the function which the content delivery server 10B and the vehicle-mounted terminal 30B with which the content provision system 1B has is respectively shown.
  • the sequence diagram which illustrates the processing which content distribution server 10B and in-vehicle terminal 30B perform.
  • FIG. 29 is a diagram for explaining how the content list illustrated in FIG. 28 is adjusted.
  • FIG. 1 is a configuration diagram schematically showing the configuration of a network including a content providing system 1 according to the first embodiment of the present invention.
  • the system 1 is communicatively connected to a content providing server 10 and the server 10 via a communication network 20 such as the Internet, and is installed in a cabin of a taxi 40 in a vehicle-mounted terminal 30 (information). Processing device).
  • a communication network 20 such as the Internet
  • the system 1 may include a plurality of vehicle-mounted terminals 30 installed in a plurality of taxis 40, respectively.
  • the content providing system 1 has a function of providing the passengers of the taxi 40 with content such as video or audio via the vehicle-mounted terminal 30.
  • the content providing server 10 is configured as a general computer, and as shown in FIG. 1, a computer processor 11 configured as a CPU or GPU, a main memory 12, an input / output I / F 13, and a communication I. / F14 and a storage (storage device) 15, each of which is electrically connected via a bus or the like (not shown).
  • a computer processor 11 configured as a CPU or GPU
  • main memory 12 an input / output I / F 13
  • a communication I. / F14 and a storage (storage device) 15, each of which is electrically connected via a bus or the like (not shown).
  • the computer processor 11 reads various programs stored in the storage 15 or the like into the main memory 12 and executes various instructions included in the programs.
  • the main memory 12 is composed of, for example, a DRAM or the like.
  • the input / output I / F 13 includes various input / output devices for exchanging information with users and the like.
  • the input / output I / F 13 includes, for example, an information input device such as a keyboard and a pointing device (for example, a mouse and a touch panel), a voice input device such as a microphone, and an image input device such as a camera.
  • the input / output I / F 13 includes an image output device (display device) such as a display and an audio output device such as a speaker.
  • the communication I / F 14 is implemented as hardware such as a network adapter, various communication software, and a combination thereof, and is configured to realize wired or wireless communication via the communication network 20 or the like.
  • the storage 15 is composed of, for example, a magnetic disk or a flash memory.
  • the storage 15 stores various programs including an operating system, various data, and the like.
  • the server 10 can be configured by using a plurality of computers each having the above-described hardware configuration.
  • the server 10 may be composed of a plurality of server devices.
  • the content providing server 10 configured as described above can be configured to have a function as a web server and an application server.
  • a request from a web browser or another application installed in the vehicle-mounted terminal 30 In response to, various kinds of processing are executed, and screen data (for example, HTML data) and control data according to the result of the processing are transmitted to the vehicle-mounted terminal 30.
  • screen data for example, HTML data
  • control data according to the result of the processing are transmitted to the vehicle-mounted terminal 30.
  • the content providing server 10 is communicably connected to the vehicle allocation management server 50 and the taxi company server 54 via the communication network 20, and is connected to these servers 50, 54. It is possible to exchange various information with.
  • the vehicle allocation management server 50 In response to a request from a user who operates a user terminal 52 communicably connected via the communication network 20, the vehicle allocation management server 50 provides a taxi allocation service for allocating a taxi 40 to the user. ..
  • the service is provided, for example, via an application for a vehicle allocation service installed in the user terminal 52 configured as a smartphone.
  • the vehicle allocation management server 50 operates a driver terminal 44 communicatively connected via the communication network 20 and provides a driver who drives the taxi 40 with various kinds of vehicle allocation services via the driver terminal 44. It is configured to make a request (for example, a request for a vehicle to pick up).
  • the vehicle allocation management server 50 further includes a storage device that stores passenger-related information related to a user (passenger) of the vehicle allocation service. The passenger-related information may be stored in association with passenger identification information such as a user account.
  • the vehicle-mounted terminal 30 is configured as a general computer, and as shown in FIG. 1, a computer processor 31, a main memory 32, an input / output I / F 33, a communication I / F 34, and a storage (storage device). 35, and each of these components is electrically connected via a bus or the like (not shown).
  • the computer processor 31 is configured as a CPU, a GPU, or the like, reads various programs stored in the storage 35 or the like into the main memory 32, and executes various instructions included in the program.
  • the main memory 32 is composed of, for example, a DRAM or the like.
  • the input / output I / F 33 includes various input / output devices for exchanging information with users and the like.
  • the input / output I / F 33 includes, for example, an information input device such as a keyboard and a pointing device (for example, a mouse and a touch panel), a voice input device such as a microphone, and an image input device such as a camera.
  • the input / output I / F 33 also includes an image output device such as a display and an audio output device such as a speaker.
  • the communication I / F 34 is implemented as hardware such as a network adapter, various types of communication software, and a combination thereof, and is configured to realize wired or wireless communication via the communication network 20 or the like.
  • the storage 35 is composed of, for example, a magnetic disk or a flash memory.
  • the storage 35 stores various programs including an operating system, various data, and the like.
  • the program stored in the storage 35 may be downloaded from the application market or the like and installed.
  • the vehicle-mounted terminal 30 can be configured as a tablet terminal, a smartphone, a digital signage device, a smart speaker, or the like.
  • the vehicle-mounted terminal 30 can be installed at any position in the cabin of the taxi 40.
  • the vehicle-mounted terminal 30 is installed near the headrest of the passenger seat so that an image output device such as a display faces the rear seat.
  • the vehicle-mounted terminal 30 is communicably connected to a taxi meter 42 installed in the taxi 40 (for example, via short-range wireless communication such as BLE), and the taxi meter concerned.
  • a taxi meter 42 installed in the taxi 40 (for example, via short-range wireless communication such as BLE), and the taxi meter concerned.
  • the taxi 40 includes a car navigation system, various payment devices (for example, credit card payment terminals, etc.), taxi radios, drive recorders, and various other necessary items for taxi business.
  • the device may be installed.
  • the vehicle-mounted terminal 30 can be communicatively connected to the content providing server 10, the vehicle allocation management server 50, the user terminal 52, and the taxi company server 54 via the communication network 20. .. Further, the vehicle-mounted terminal 30 can be communicatively connected to the driver terminal 44 via the communication network 20 or via short-range wireless communication such as BLE.
  • FIG. 2 is a block diagram schematically showing the functions of the content providing server 10 and the vehicle-mounted terminal 30 included in the system 1.
  • the server 10 includes an information storage management unit 61 that stores and manages information, and a content provision control unit 63 that controls provision of content to passengers via the vehicle-mounted terminal 30.
  • These functions are realized by hardware such as the computer processor 11 and the main memory 12 and various programs and data stored in the storage 15 and the like operating in cooperation with each other. It is realized by the computer processor 11 executing the instructions included in the read program. Further, these functions of the content providing server 10 may be realized by the cooperation of the server 10 and the vehicle-mounted terminal 30, or may be realized by the vehicle-mounted terminal 30.
  • the vehicle-mounted terminal 30 has an information storage management unit 64 that stores and manages information, and an information output control unit 65 that controls the output of information in the vehicle-mounted terminal 30.
  • These functions are realized by the hardware such as the computer processor 31 and the main memory 32, and various programs and data stored in the storage 35 and the like operating in cooperation with each other. It is realized by the computer processor 31 executing the instructions included in the read program. Further, these functions of the vehicle-mounted terminal 30 can be realized by the content providing server 10 and the vehicle-mounted terminal 30 working together, or can be realized by the server 10.
  • the information storage management unit 61 of the content providing server 10 is configured by the storage 15 and the like, and stores and manages various information.
  • the information storage management unit 61 includes an in-vehicle terminal information table 611 that manages information about the in-vehicle terminal 30 and a content DB 612 that stores content itself to be provided to passengers via the in-vehicle terminal 30. Configured to have.
  • the content provision control unit 63 of the content provision server 10 executes various processes related to control of content provision to passengers of the taxi 40.
  • the content provision control unit 63 is configured to transmit the content stored in the content DB 612 to the vehicle-mounted terminal 30.
  • the information storage management unit 64 of the vehicle-mounted terminal 30 is configured by the storage 35 and the like, and stores and manages various information.
  • the information storage management unit 64 is configured to store the content received from the content providing server 10.
  • the information output control unit 65 of the vehicle-mounted terminal 30 executes various processes related to control of output of information in the vehicle-mounted terminal 30.
  • the information output control unit 65 recognizes the state of the taxi 40 in which the vehicle-mounted terminal 30 is installed, and the content is displayed while the state of the taxi 40 is the actual vehicle state (the state in which passengers are on board). Is configured to output.
  • the information output control unit 65 recognizes that the state of the taxi 40 has changed to an actual vehicle state, the content transmitted from the content providing server 10 in the streaming format, the content previously downloaded to the storage 35, or the like. Is configured to start the output of.
  • the content is provided to the passenger based on the vehicle dispatching method used by the passenger to dispatch the vehicle.
  • the information output control unit 65 of the vehicle-mounted terminal 30 outputs a content selected from a plurality of contents based on the passenger's vehicle allocation means, or edits a predetermined content based on the passenger's vehicle allocation means. It is configured to perform processing and output the content.
  • the selection, editing, or processing of the content can be realized by the content providing server 10 (content providing control unit 63) or the vehicle-mounted terminal 30 (information output control unit 65).
  • the content providing system 1 outputs the content based on the passenger dispatching means in the vehicle-mounted terminal 30 provided in the cabin of the taxi 40 while the taxi 40 is in the actual vehicle state. Therefore, it is possible to provide appropriate contents based on the passenger dispatching means.
  • the content output from the vehicle-mounted terminal 30 includes any one of a moving image, a still image, and a sound, or a combination thereof. That is, the information output control unit 65 of the vehicle-mounted terminal 30 reproduces, for example, a video content including a moving image and a sound (displays an image and outputs a sound) and reproduces a silent video content including only a moving image (the image). Is displayed), or the audio content consisting of only audio is played back (audio is output). These contents may be configured as advertisements, programs, movies, songs, BGM, etc.
  • the information output control unit 65 of the vehicle-mounted terminal 30 outputs a predetermined content according to the change of the state of the taxi 40 to the actual vehicle state, regardless of the vehicle dispatching means of the passenger, and then outputs a plurality of content items. It may be configured to output content selected at least based on the vehicle dispatching means of the passenger.
  • the predetermined content is stored in advance in the storage 35 or the like of the vehicle-mounted terminal 30, while the content selected based on the vehicle allocation means is provided for each passenger by the content providing server 10. With such a configuration, it is possible to quickly output the predetermined content in response to the passenger getting on and then to output the content appropriately selected according to the vehicle dispatching means of the passenger.
  • the state of the taxi 40 is configured to include at least a part of the actual vehicle (rental), as well as the pick-up vehicle, empty vehicle, and payment.
  • the state can be managed by various devices.
  • the state of the taxi 40 is typically managed by the taxi meter 42, and the information output control unit 65 of the vehicle-mounted terminal 30 determines the current state of the taxi 40 based on at least the information provided by the taxi meter 42.
  • the information output control unit 65 of the vehicle-mounted terminal 30 may be configured to recognize the state of the taxi 40 by a method other than interlocking with the taxi meter 42. For example, based on information provided from the driver terminal 44, The taxi 40 is recognized based on the state of the taxi 40 or based on the information input through the vehicle-mounted terminal 30 (for example, including the image information of the rear seats input through the camera of the vehicle-mounted terminal 30). It can also be configured to recognize the state of.
  • the information output control unit 65 of the vehicle-mounted terminal 30 outputs the content based on the passenger-related information when the passenger-dispatching means is the first means for providing the passenger-related information related to the passenger.
  • the passenger dispatching means may be configured to output the predetermined content.
  • the information output control unit 65 outputs the content based on the passenger-related information of the passenger provided by the content providing server 10, while the passenger dispatching means is the first means.
  • the second means it may be configured to output the predetermined content provided by the content providing server 10 or stored in advance in the vehicle-mounted terminal 30 (storage 35 or the like). Such a configuration makes it possible to provide appropriate content depending on the presence or absence of passenger-related information.
  • the first means for providing passenger-related information includes, for example, a vehicle allocation service provided by the vehicle allocation management server 50.
  • the passenger-related information is, for example, user information managed in (the storage device of) the vehicle allocation management server 50 for providing the vehicle allocation service, and, for example, from the vehicle allocation management server 50 to the content providing server 10 and / or Alternatively, it is transmitted to the vehicle-mounted terminal 30.
  • the first means includes, for example, vehicle allocation (wireless vehicle allocation, etc.) via a taxi company.
  • the passenger-related information is input by, for example, an operator of the taxi company and transmitted from the taxi company server 54 to the content providing server 10 and / or the vehicle-mounted terminal 30.
  • the second means in which the passenger-related information is not provided includes, for example, getting on the taxi 40 which is “sink” or “waiting for arrival (waiting at the taxi stand)”.
  • vehicle allocation information for example, a destination and a destination regarding individual vehicle allocation may be transmitted.
  • the server 50 When the server 50 accepts the vehicle allocation request including the boarding position (coming-off position) and the passenger identification information from the user terminal 52, the server 50 transmits the received vehicle allocation request to the driver terminal 44.
  • the driver terminal 44 that has received the vehicle allocation request displays information regarding the vehicle allocation request and accepts an input such as “accept” or “non-accept” for the vehicle allocation request from the crew (driver), and the input content is sent to the server 50. Send.
  • the server 50 determines that the vehicle allocation request has been established, and transmits that to the user terminal 52.
  • the vehicle allocation request is not limited to transmission from the user terminal 52, and includes, for example, a case where an operator of the vehicle allocation service receives the vehicle allocation request by telephone.
  • the server 50 may request the driver terminal 44 based on the necessary information input by the operator.
  • the vehicle allocation means is such a vehicle allocation service, it becomes possible to output the content from the passenger-related information obtained based on the passenger identification information when requesting a vehicle allocation via the user terminal 52 or the like.
  • the passenger-related information may include various information such as personal information (on a passenger basis), attributes, and history information stored in association with passenger identification information such as a user account.
  • the passenger-related information includes the language used by the passenger, and in this case, the information output control unit 65 of the vehicle-mounted terminal 30 matches the language used by the passenger when the vehicle dispatching means for the passenger is the first means. Can be configured to output content to.
  • the information output control unit 65 sets the sound of the content to be output to Japanese
  • the passenger's language is English
  • the information output controller 65 The audio is set to English (or the audio remains Japanese and the subtitle display in English is enabled). Such a configuration enables provision of appropriate content according to the language used by the passenger.
  • the passenger-related information includes the name (name, account name, etc.) of the passenger, and in this case, the information output control unit 65 of the in-vehicle terminal 30 determines that the passenger dispatching means is the first means.
  • the content may be configured to be output with the passenger name added.
  • the information output control unit 65 is configured to output the content corresponding to the greeting to the passenger, to which the name of the passenger is added. Such a configuration makes it possible to provide contents with excellent hospitality, for example.
  • the information output control unit 65 of the vehicle-mounted terminal 30 outputs the content selected from the plurality of contents based on the passenger-related information of the passenger when the passenger dispatching means is the first means. Is composed of.
  • the information output control unit 65 is configured to output one or a plurality of advertisement contents selected based on passenger-related information from among a plurality of predetermined advertisement contents. The selection of such content is performed by the content providing server 10 (content providing control unit 63), for example. Such a configuration enables provision of content selected based on passenger-related information.
  • the content provision control unit 63 of the content provision server 10 provides the passenger-related information of the passenger before the state of the taxi 40 is changed to the actual vehicle state when the passenger dispatching means is the first means.
  • the information storage management unit 64 (the storage 35 or the like) of the vehicle-mounted terminal 30 may be configured to store at least a part of the content that is acquired and selected from the plurality of contents based on the acquired passenger-related information. ..
  • the content provision control unit 63 of the content provision server 10 acquires the passenger-related information from the vehicle allocation management server 50, the content selected based on the passenger-related information is used as the in-vehicle terminal installed in the corresponding taxi 40. 30 may be configured to transmit.
  • the vehicle allocation management server 50 when the vehicle allocation management server 50 receives a vehicle allocation request from the user terminal 52, the corresponding vehicle-related information is transmitted to the content providing server 10, and the server 10 (content providing control unit 63) that receives the passenger-related information determines that the passenger The content based on the related information is transmitted to the corresponding vehicle-mounted terminal 30 (that is, in this case, the vehicle-mounted terminal 30 acquires the content in response to the vehicle allocation request from the user terminal 52). Further, for example, the vehicle allocation management server 50 transmits the corresponding passenger-related information to the content providing server 10 when the approval of the vehicle allocation request is input by the driver terminal 44, and receives the passenger-related information from the server 10 (content providing control unit).
  • the information output control unit 65 of the vehicle-mounted terminal 30 may be configured to request the content providing server 10 to transmit the content based on the passenger-related information when the state of the taxi 40 changes to the actual vehicle state.
  • the vehicle-mounted terminal 30 is installed in each guest room of a plurality of taxis 40 that are the target of vehicle allocation in the vehicle allocation service provided by the vehicle allocation management server 50, and the system 1 transmits the vehicle-mounted terminal 30 via each vehicle-mounted terminal 30.
  • vehicle allocation means for passengers (1) vehicle allocation service provided by the vehicle allocation management server 50, (2) wireless vehicle allocation (vehicle allocation by taxi company), and (3) "sink" or Three means of "waiting for attachment" are envisioned.
  • FIG. 3 illustrates information managed in the in-vehicle terminal information table 611 in this example.
  • the in-vehicle terminal information table 611 manages information about each of the plurality of in-vehicle terminals 30 installed in each of the plurality of taxis 40 targeted for vehicle allocation in the vehicle allocation service, and identifies each in-vehicle terminal 30 as illustrated.
  • the information such as "vehicle ID" for identifying the vehicle (taxi 40) in which the vehicle-mounted terminal 30 is installed is managed in association with the "terminal ID".
  • the vehicle ID is also used by the vehicle allocation management server 50 to identify each taxi (vehicle) in the vehicle allocation service.
  • FIG. 4 is a sequence diagram illustrating a process executed by the content providing server 10 and the vehicle-mounted terminal 30 when the vehicle allocation means is a vehicle allocation service.
  • the content providing server 10 acquires passenger-related information from the vehicle allocation management server 50 (step S100).
  • the passenger-related information includes basic user information (name, sex, age, telephone number, address, language used, etc.), and the frequency of use of the dispatch service. Acquisition of passenger-related information from the vehicle allocation management server 50 is performed in response to a vehicle allocation request via the user terminal 52 or the like, or in response to a vehicle allocation request approval via the driver terminal 44.
  • the content providing server 10 selects the advertising content to be provided to the passenger based on the acquired passenger-related information (step S110).
  • a predetermined number for example, three
  • advertisement content suitable for the passenger is selected.
  • the content providing server 10 transmits the selected advertising content and passenger-related information to the vehicle-mounted terminal 30 (step S120). Specifically, the server 10 acquires the vehicle ID of the taxi assigned to the passenger from the vehicle allocation management server 50, and refers to the vehicle-mounted terminal information table 611 by using the acquired vehicle ID, thereby allocating the taxi
  • the terminal ID of the vehicle-mounted terminal 30 installed in the vehicle-mounted terminal is specified, and the advertising content and the passenger-related information are transmitted to the vehicle-mounted terminal 30 corresponding to the specified terminal ID.
  • the vehicle-mounted terminal 30 stores the advertisement content and the passenger-related information in the storage 35 or the like (step S130).
  • the vehicle allocating means is a vehicle allocating service
  • the in-vehicle terminal 30 installed in the taxi 40 displays the advertisement content suitable for the passenger. It is stored in advance.
  • the in-vehicle terminal 30 waits until the state of the taxi 40 becomes "actual vehicle” (NO in step S140). Specifically, in the vehicle-mounted terminal 30, the driver performs a predetermined operation on the taxi meter 42 as the passenger gets in the taxi 40, and the taxi meter 42 transmits information indicating a change to the “actual vehicle”. Wait for that.
  • the vehicle-mounted terminal 30 determines the vehicle dispatching means of the passenger and activates the display (step S145).
  • the vehicle allocation means is a vehicle allocation service.
  • the vehicle-mounted terminal 30 reproduces the guidance content (step S150).
  • the guidance content is stored in advance in the storage 35 of the vehicle-mounted terminal 30 or the like, and is configured as a silent video content in this example.
  • FIG. 5 illustrates an in-vehicle terminal screen 70 displayed on the in-vehicle terminal 30, and illustrates the screen 70 in a state where the guidance content is being reproduced.
  • the in-vehicle terminal screen 70 is configured to display content on the entire screen, and a menu object 72 for displaying various information is arranged in the lower left corner of the screen. When the object 72 is selected, a predetermined menu for acquiring and displaying various information (for example, traffic information, weather forecast information, etc.) from the outside is displayed on the in-vehicle terminal screen 70.
  • the guidance content in this example includes guidance information for passengers who have boarded. If the vehicle dispatching method is a vehicle dispatching service, the guidance information is, as shown in FIG. 5, specifically, "Thank you for your ride, xx. Please wear your seat belt.” Includes animations corresponding to seat belt wearing motions that are played above the message.
  • the passenger name (“xx” in the example of FIG. 5) is included in the passenger-related information received from the content providing server 10, and is added to the guidance content at the vehicle-mounted terminal 30. Further, when the vehicle allocation means is a vehicle allocation service, the guidance content is configured such that the message included in the guidance information is displayed in the language used by the passenger. The example of FIG.
  • the guide content is configured as content having a predetermined reproduction time (for example, 60 seconds).
  • the in-vehicle terminal 30 next reproduces the advertising content provided by the content providing server 10 (step S160). Specifically, a predetermined number of advertisement contents stored in advance in the vehicle-mounted terminal 30 are sequentially reproduced in a predetermined order.
  • the reproduction of the advertising content is repeated until the taxi 40 arrives at the destination and enters the "payment" state (NO in step S170). For example, when the reproduction of the last content of the predetermined number of advertisement contents is completed, the process returns to the reproduction of the advertisement content reproduced first.
  • the vehicle-mounted terminal 30 displays the payment information (step S180). Specifically, the in-vehicle terminal 30 displays the payment information when the information indicating the change to “payment” is transmitted from the taxi meter 42 according to a predetermined operation on the taxi meter 42 by the driver of the taxi 40. After that, when the state of the taxi 40 becomes “empty”, in this example, the display of the vehicle-mounted terminal 30 is powered off.
  • FIG. 6 exemplifies the in-vehicle terminal screen 70 in a state where payment information is displayed. As shown in the figure, the screen 70 in this state displays, as payment information, the total payment amount and its breakdown (fare, discount, other charges, etc.). These payment information is provided from the taximeter 42.
  • FIG. 7 is a flow diagram illustrating a process executed by the vehicle-mounted terminal 30 when the vehicle allocation means is a wireless vehicle allocation.
  • the vehicle-mounted terminal 30 acquires passenger-related information from the taxi company server 54 and stores it in the storage 35 or the like (step S300).
  • the passenger-related information when the vehicle allocation means is a wireless vehicle allocation has a smaller number of data items than the above-mentioned passenger-related information when the vehicle allocation means is a vehicle allocation service.
  • the passenger-related information in the case of wireless dispatch includes the user's name and language used. These pieces of information are input by an operator or the like of a taxi company who receives a vehicle dispatch request by a passenger or the like.
  • the in-vehicle terminal 30 waits until the state of the taxi 40 becomes "real vehicle” (NO in step S310), and the state of the taxi 40 becomes "real vehicle", as in the case where the vehicle allocation means is a vehicle allocation service. If so (YES in step S310), the passenger dispatching means is determined and the display is activated (step S315).
  • the passenger-related information is received from the taxi company server 54 before the state of the taxi 40 becomes "actual vehicle", it is determined that the vehicle allocation means is wireless vehicle allocation.
  • the vehicle-mounted terminal 30 reproduces the guidance content (step S320).
  • the guide content when the vehicle allocation method is wireless vehicle allocation includes guide information for passengers who boarded the vehicle, as in the case where the vehicle allocation method is vehicle allocation service. Specifically, "Thank you for riding, xx. Seat belt Please wear the message, with the passenger's name added, and an animation for explaining the seatbelt wearing motion that is played above the message.
  • the message included in the guidance information is displayed in the language used by the passenger.
  • the in-vehicle terminal 30 then reproduces the predetermined advertisement content (step S330).
  • the advertisement content when the vehicle allocation means is a wireless vehicle allocation is different from when the vehicle allocation means is a vehicle allocation service, and a predetermined number of advertisement contents stored in advance in the vehicle-mounted terminal 30 are reproduced in a predetermined order.
  • the subsequent processing is the same as when the vehicle dispatching method is a vehicle dispatching service. Specifically, the reproduction of the advertising content is repeated until the taxi 40 arrives at the destination and is in the "payment" state (NO in step S340), and when the taxi 40 is in the "payment” state (in step S340). YES), the vehicle-mounted terminal 30 displays the payment information (step S350). After that, when the state of the taxi 40 becomes “empty”, the display of the vehicle-mounted terminal 30 is powered off.
  • FIG. 8 is a flow diagram exemplifying a process executed by the vehicle-mounted terminal 30 when the vehicle allocation means is “sink” or “waiting for attachment”.
  • the in-vehicle terminal 30 waits until the state of the taxi 40 becomes "actual vehicle” (NO in step S400), and when the state of the taxi 40 becomes “actual vehicle” (YES in step S400), The passenger dispatching means is determined and the display is activated (step S405).
  • the advertisement content and the passenger-related information are not received from the content providing server 10 and the passenger-related information is not received from the taxi company server 54 before the state of the taxi 40 becomes “actual vehicle”. Therefore, it is determined that the vehicle allocation means is "sink" or "waiting for attachment".
  • the guidance content when the vehicle dispatching method is "sink” or “waiting” includes guidance information for passengers who board the vehicle, and specifically, "Thank you for your riding. Please wear your seat belt.” , And an animation for explaining the operation of wearing the seat belt, which is reproduced above the message (see FIG. 9).
  • the passenger name is not added to the message in the guidance content when the passenger dispatching means is "flow” or "waiting".
  • the message included in the guide information is always displayed in Japanese.
  • the subsequent processing is the same as when the vehicle dispatching method is wireless dispatching. Specifically, when the reproduction of the guidance content is completed, the in-vehicle terminal 30 then reproduces the predetermined advertisement content (step S420), and the reproduction of the advertisement content is performed by the taxi 40 arriving at the destination. When the state of the taxi 40 becomes "payment” (YES in step S430), the vehicle terminal 30 displays the payment information (step S440). After that, when the state of the taxi 40 becomes “empty”, the display of the vehicle-mounted terminal 30 is powered off.
  • the passenger dispatching means are “(1) dispatch service” and “(2) wireless dispatch”, the passenger name is added to the guidance content and the language used is set. Further, when the passenger dispatching means is “(1) vehicle dispatching service”, since the advertising content is selected based on the passenger-related information, appropriate content based on the passenger dispatching means is provided.
  • the advertisement content is transmitted from the content providing server 10 to the vehicle-mounted terminal 30 before the passenger gets on the taxi 40.
  • the server 10 transmits the advertising content in response to a request from the vehicle-mounted terminal 30. For example, when the state of the taxi 40 becomes “actual vehicle”, the server 10 transmits the request from the vehicle-mounted terminal 30. Or in a streaming format in response to a request from the vehicle-mounted terminal 30 after the reproduction of the guidance content in the vehicle-mounted terminal 30 is completed.
  • vehicle allocation means In the example described above, “(1) vehicle allocation service”, “(2) wireless vehicle allocation”, and “(3) sink or waiting to attach” are illustrated as the vehicle allocation means, but the vehicle allocation means in the present embodiment is limited to these. However, other vehicle allocation means may be included, or some of these three vehicle allocation means may not be included.
  • the content providing system 1 while the state of the taxi 40 is the actual vehicle state, the content is based on the vehicle dispatching means of the passenger in the vehicle-mounted terminal 30 provided in the cabin of the taxi 40. Since (for example, guidance content and advertisement content) is output, it is possible to provide appropriate content based on the vehicle dispatching means of passengers.
  • the content providing server 10 is configured to have the content DB 612 that stores the content provided to the passengers, but in another embodiment of the present invention, the content is the content providing server 10. Stored on a server external to the server and provided from the external server.
  • FIG. 10 is a configuration diagram schematically showing a configuration of a network including the content providing system 1A according to the second embodiment of the present invention.
  • the system 1A includes a content distribution server 10A and an in-vehicle terminal 30A that is communicably connected to the server 10A via a communication network 20A such as the Internet and is mounted on a taxi 40A.
  • a communication network 20A such as the Internet
  • the system 1A may include a plurality of vehicle-mounted terminals 30A mounted in a plurality of taxis 40A, respectively.
  • the content providing system 1A has a function of providing content to passengers in the taxi 40A via the vehicle-mounted terminal 30A.
  • the content distribution server 10A is configured as a general computer, and as shown in FIG. 10, a computer processor 11A configured as a CPU or GPU, a main memory 12A, an input / output I / F 13A, and a communication I. / F14A and a storage (storage device) 15A, and these components are electrically connected via a bus or the like not shown.
  • the computer processor 11A reads various programs stored in the storage 15A and the like into the main memory 12A and executes various instructions included in the programs.
  • the main memory 12A is composed of, for example, a DRAM or the like.
  • the input / output I / F 13A includes various input / output devices for exchanging information with users and the like.
  • the input / output I / F 13A includes, for example, an information input device such as a keyboard and a pointing device (for example, a mouse and a touch panel), a voice input device such as a microphone, and an image input device such as a camera.
  • the input / output I / F 13A includes an image output device (display device) such as a display and a sound output device such as a speaker.
  • the communication I / F 14A is implemented as hardware such as a network adapter, various types of communication software, and a combination thereof, and is configured to realize wired or wireless communication via the communication network 20A or the like.
  • the storage 15A is composed of, for example, a magnetic disk or a flash memory.
  • the storage 15A stores various programs including an operating system, various data, and the like.
  • the server 10A can be configured by using a plurality of computers each having the above-described hardware configuration.
  • the server 10A may be composed of a plurality of server devices.
  • the content distribution server 10A configured as described above can be configured to have a function as a web server and an application server.
  • a request from a web browser or another application installed in the vehicle-mounted terminal 30A In response to, various kinds of processing are executed, and screen data (for example, HTML data) and control data according to the result of the processing are transmitted to the vehicle-mounted terminal 30A.
  • screen data for example, HTML data
  • control data according to the result of the processing are transmitted to the vehicle-mounted terminal 30A.
  • a web page or other screen based on the received data can be displayed.
  • the content distribution server 10A is communicably connected to the vehicle allocation management server 50A via the communication network 20A, and various kinds of information can be exchanged with the server 50A. Is becoming
  • the vehicle allocation management server 50A responds to a request from a user who operates a user terminal 52A communicatively connected via a communication network 20A, in response to a request from a user who allocates a taxi 40A to the user.
  • the service is provided, for example, via a vehicle allocation service application installed in the user terminal 52A configured as a smartphone.
  • the vehicle allocation management server 50A operates a driver terminal 44A communicatively connected via the communication network 20A and provides a vehicle allocation service to the driver (crew member) driving the taxi 40A via the driver terminal 44A. Is configured to make various requests (for example, a request for a vehicle to pick up).
  • the vehicle allocation management server 50A includes a storage device that stores user information regarding users (passengers) of the vehicle allocation service.
  • the vehicle allocation management server 50A when the vehicle allocation management server 50A receives a vehicle allocation request including a user account and information for specifying a boarding position (carrying position) from the user terminal 52A, the vehicle allocation management server 50A specifies and specifies the taxi 40A to be allocated to the received vehicle allocation request. A pick-up request is transmitted to the driver terminal 44A corresponding to the taxi 40A.
  • the driver terminal 44A which has received the intercept request, displays the information regarding the intercept request (boarding position, etc.) and accepts and inputs the answer (“accept” or “non-accept”) to the intercept request by the driver. The answer is transmitted to the server 50A.
  • the server 50A determines that the vehicle allocation has been decided and transmits it to the user terminal 52A, while when the answer from the driver is “non-accept”. Allocates a new taxi 40A.
  • the vehicle allocation request via the user terminal 52A can be made by the vehicle rider service provider or the operator of the taxi operator in addition to the user himself / herself who gets on the taxi 40A (in this case, for example, The vehicle dispatch request from the user to the operator can be made by telephone or the like.).
  • the in-vehicle terminal 30A is configured as a general computer, and as shown in FIG. 10, a computer processor 31A, a main memory 32A, an input / output I / F 33A, a communication I / F 34A, and a storage (storage device). 35A, each of these components is electrically connected via a bus or the like (not shown).
  • the computer processor 31A is configured as a CPU, GPU, or the like, reads various programs stored in the storage 35A or the like into the main memory 32A, and executes various instructions included in the program.
  • the main memory 32A is composed of, for example, a DRAM or the like.
  • the input / output I / F 33A includes various input / output devices for exchanging information with users and the like.
  • the input / output I / F 33A includes, for example, an information input device such as a keyboard and a pointing device (for example, a mouse and a touch panel), a voice input device such as a microphone, and an image input device such as a camera.
  • the input / output I / F 33A includes an image output device such as a display and an audio output device such as a speaker.
  • the communication I / F 34A is implemented as hardware such as a network adapter, various kinds of communication software, and a combination thereof, and is configured to realize wired or wireless communication via the communication network 20A or the like.
  • the storage 35A is composed of, for example, a magnetic disk or a flash memory.
  • the storage 35A stores various programs including an operating system, various data, and the like.
  • the program stored in the storage 35A can be downloaded from the application market or the like and installed.
  • the in-vehicle terminal 30A can be configured as a tablet terminal, a smartphone, a digital signage device, a smart speaker, or the like.
  • the vehicle-mounted terminal 30A can be installed at any position in the cabin of the taxi 40A.
  • the in-vehicle terminal 30A is installed near the headrest of the passenger seat so that the image output device such as a display faces the rear seat.
  • the vehicle-mounted terminal 30A is communicatively connected to a taxi meter 42A installed in a taxi 40A (for example, via short-range wireless communication such as BLE), and the taxi meter is connected to the taxi meter 42A.
  • a taxi meter 42A installed in a taxi 40A (for example, via short-range wireless communication such as BLE), and the taxi meter is connected to the taxi meter 42A.
  • the taxi 40A includes a car navigation system, various payment devices (for example, credit card payment terminals, etc.), taxi radios, drive recorders, and other various items necessary for taxi business.
  • the device may be installed.
  • the vehicle-mounted terminal 30A can be communicatively connected to the content distribution server 10A, the vehicle allocation management server 50A, and the user terminal 52A via the communication network 20A.
  • the in-vehicle terminal 30A can be communicatively connected to the driver terminal 44A via the communication network 20A or via short-range wireless communication such as BLE.
  • FIG. 11 is a block diagram schematically showing the functions of the content distribution server 10A and the vehicle-mounted terminal 30A included in the system 1A.
  • the server 10A is associated with an information storage management unit 61A that stores and manages information, a content distribution control unit 63A that controls distribution of content to the vehicle-mounted terminal 30A, and content output by the vehicle-mounted terminal 30A.
  • a related content provision control unit 65A for controlling provision of related content to passengers.
  • These functions are realized by the hardware such as the computer processor 11A and the main memory 12A, and various programs and data stored in the storage 15A and the like operating in cooperation with each other. This is realized by the computer processor 11A executing the instructions included in the read program. Further, these functions of the content distribution server 10A can be realized by the server 10A and the vehicle-mounted terminal 30A working together, or can be realized by the vehicle-mounted terminal 30A.
  • the vehicle-mounted terminal 30A has an information storage management unit 67A that stores and manages information, and an information input / output control unit 69A that controls input / output of information in the vehicle-mounted terminal 30A.
  • These functions are realized by hardware such as the computer processor 31A and the main memory 32A, and various programs and data stored in the storage 35A and the like operating in cooperation with each other. It is realized by the computer processor 31A executing an instruction included in the read program. Further, these functions of the vehicle-mounted terminal 30A can be realized by the content distribution server 10A and the vehicle-mounted terminal 30A working together, or can be realized by the server 10A.
  • the information storage management unit 61A of the content distribution server 10A is configured by the storage 15A and the like, and stores and manages various information.
  • the information storage management unit 61A includes an in-vehicle terminal information table 611A that manages information about the in-vehicle terminal 30A, and a content information table 612A that manages information about content distributed to the in-vehicle terminal 30A.
  • a vehicle allocation request management table 613A that manages information about vehicle allocation requests in the vehicle allocation service provided by the vehicle allocation management server 50A, a content DB 614A that stores the content itself that is distributed to the in-vehicle terminal 30A, and related content that is provided to passengers And a related content DB 615A that stores itself.
  • the content distribution control unit 63A of the content distribution server 10A executes various processes related to control of content distribution.
  • the content distribution control unit 63A is configured to transmit the content stored in the content DB 614A to the vehicle-mounted terminal 30A.
  • the related content provision control unit 65A of the content distribution server 10A executes various processes related to control of provision of related content.
  • the related content provision control unit 65A is configured to provide the passenger with related content related to the content output from the in-vehicle terminal 30A while the passenger is in the taxi 40A.
  • the related content provision control unit 65A specifies the content output from the in-vehicle terminal 30A while the passenger is in the taxi 40A among the plurality of contents stored in the content DB 614A, and relates to the specified content. Configured to provide relevant content to the passenger.
  • the related content provision control unit 65A can provide the content related to the user information based on the information associated with the user account of the passenger in the boarding service. The correspondence between the content and the related content related to the content is managed, for example, in the content information table 612A.
  • the information storage management unit 67A of the vehicle-mounted terminal 30A is configured by the storage 35A and the like, and stores and manages various information.
  • the information storage management unit 67A is configured to store the content received from the content distribution server 10A and other content.
  • the information input / output control unit 69A of the in-vehicle terminal 30A executes various processes related to control of input / output of information in the in-vehicle terminal 30A.
  • the information input / output control unit 69A outputs the content transmitted in the streaming format from the content distribution server 10A, or the content downloaded from the content distribution server 10A or another device and stored in the storage 35A or the like. Is configured to output.
  • the content providing system 1A outputs the content at the vehicle-mounted terminal 30A mounted on the taxi 40A and at the vehicle-mounted terminal 30A while the passenger is in the taxi 40A. Since the related content related to the content to be provided is provided to the passenger, it is possible to follow the passenger through the provision of the related content. That is, the content providing system 1A supports the provision of appropriate content to the passengers of the vehicle.
  • the content output from the vehicle-mounted terminal 30A includes various types of electronic content, for example, any one of a moving image, a still image, and a sound, or a combination thereof. That is, the information input / output control unit 69A of the vehicle-mounted terminal 30A reproduces, for example, a video content including a moving image and a sound (displays an image and outputs a sound), and outputs a silent video content including only a moving image or a still image. It is configured to play back (display an image) or play back audio content including only audio (output audio). These contents may be configured as advertisements, programs, movies, songs, BGM, etc.
  • the related content can be provided to the passengers at various timings.
  • the related content is provided to the passenger in response to the passenger getting off the taxi 40A.
  • the related content provision control unit 65A of the content distribution server 10A can be configured to provide the related content to the passenger on the condition that the passenger's getting off is recognized.
  • the passenger getting off the vehicle is detected by, for example, the taxi meter 42A (for example, detected by the driver's operation of switching the taxi meter to an empty vehicle or an interceptor), directly from the taxi meter 42A, or the in-vehicle terminal 30A or the driver.
  • the passenger getting off is notified to the content distribution server 10A via the terminal 44A or the like.
  • the passenger's disembarkation is notified to the content distribution server 10A in response to an input operation related to disembarkation or settlement (payment) to the driver terminal 44A by the driver.
  • an input operation related to disembarkation or settlement (payment) to the driver terminal 44A by the driver.
  • the related content may be provided to the passengers immediately after getting off, or after a predetermined time has passed from getting off.
  • the content can be output at the vehicle-mounted terminal 30A at various timings.
  • the content is output at the corresponding in-vehicle terminal 30A according to the passenger getting on the taxi 40A.
  • the information input / output control unit 69A of the vehicle-mounted terminal 30A can be configured to output the content on the condition that the passenger's getting on the taxi 40A is recognized.
  • the passenger's boarding is detected by, for example, a taxi meter 42A (for example, detected in response to a taxi meter switching operation to an actual vehicle (rental) by a driver), and recognition of the passenger's boarding by the vehicle-mounted terminal 30A is, for example,
  • the operation may be performed based on the information provided from the taxi meter 42A, or may be performed based on the input operation for getting on the driver terminal 44A or the start of actual driving. With such a configuration, it is possible to output the content at the timing when the passenger starts using the vehicle (gets on the vehicle).
  • the related contents provided to the passengers include various electronic contents.
  • the related content includes a coupon or questionnaire related to the advertisement output as the content on the in-vehicle terminal 30A.
  • a coupon or questionnaire related to a store, a product, or the like targeted for advertisement of the content output from the vehicle-mounted terminal 30A is provided to the passenger as related content.
  • the questionnaire is provided as, for example, a web page incorporating the questionnaire, and the corresponding website manages the answers to the questionnaire.
  • Such a configuration can support an increase in advertising effect by providing a coupon or a questionnaire.
  • the related content may be provided to the passenger in various ways and manners.
  • the related content provision control unit 65A of the content distribution server 10A uses the user account of the passenger managed in the vehicle allocation service.
  • the user account managed in the vehicle allocation service can be provided from the vehicle allocation management server 50A to the content distribution server 10A.
  • the user account includes, for example, an account for using the vehicle dispatch service, and, for example, the related content transmitted to the account is within the vehicle dispatch service (for example, via an application or website for the vehicle dispatch service, Can be output and managed.
  • the user account managed in the vehicle dispatch service includes, for example, an account for using another service such as an email address or a chat service account, and, for example, related contents transmitted to the account of the other service. Can be output and managed within the other service (eg, via an application or website for the other service). Such a configuration enables easy provision of related contents using a user account of a passenger managed in a vehicle dispatch service.
  • the related content provision control unit 65A of the content distribution server 10A uses the passenger user account input via the in-vehicle terminal 30A (account for using the vehicle dispatch service provided by the vehicle dispatch management server 50A or another service). Etc.) to provide relevant content via
  • the information input / output control unit 69A of the vehicle-mounted terminal 30A has a user account input by a passenger via a predetermined screen, or predetermined communication with the user terminal 52A of the passenger (short-range wireless communication, or
  • the user account received from the vehicle-mounted terminal 30A is configured to receive a user account or the like received via ultrasonic communication or the like and transmit the user account or the like to the content distribution server 10A. Is configured to provide related content via. Such a configuration enables easy provision of related contents using the passenger user account input via the vehicle-mounted terminal 30A.
  • the passenger's user account may be transmitted from the passenger's user terminal 52A to the content distribution server 10A.
  • the information input / output control unit 69A of the vehicle-mounted terminal 30A displays the information for transmitting the user account (for example, the URL of the website of the server 10A for inputting the user account) by a two-dimensional code or the like. , Is provided to the user terminal 52A through optical reading using a camera or the like provided in the user terminal 52A.
  • the information input / output control unit 69A of the vehicle-mounted terminal 30A may transmit information for transmitting the user account to the user terminal 52A by predetermined communication (short-distance wireless communication, ultrasonic communication, or the like). Composed.
  • the user terminal 52A transmits the user account to the content distribution server 10A based on the provided information for transmitting the user account. At that time, the user terminal 52A may display a screen for allowing the passenger to input the user account.
  • the related content provision control unit 65A of the content distribution server 10A receives the reception information (for example, the URL of the storage location of the related content) for receiving the related content via the in-vehicle terminal 30A.
  • the reception information for example, the URL of the storage location of the related content
  • the related content is transmitted to the user terminal 52A in response to a request from the user terminal 52A using the reception information (for example, an access request to the URL included in the reception information).
  • reception information for example, an access request to the URL included in the reception information.
  • Such reception information is provided to the user terminal 52A via optical reading of a two-dimensional code or the like, or is transmitted to the user terminal 52A by predetermined communication. Such a configuration enables easy provision of related contents using the reception information.
  • the related content provision control unit 65A of the content distribution server 10A includes at least a part of the traveling route of the taxi 40A while the passenger is in the taxi 40A (for example, the route). May be configured to provide the passenger with route-related content related to at least one of a start point (that is, a boarding position / an intercepting position), a passing point, and an end point (that is, a getting-off position / a destination).
  • the route-related content is configured as content related to, for example, a store located near the start point, the passing point, or the end point of the traveling route, and includes various electronic contents including coupons and questionnaires. Such a configuration enables provision of content related to the travel route in addition to provision of content related to the content provided via the vehicle-mounted terminal 30A.
  • in-vehicle terminal 30A is installed in each guest room of a plurality of taxis 40A that are the target of vehicle allocation in the vehicle allocation service provided by vehicle allocation management server 50A, and system 1A passes through each in-vehicle terminal 30A. , Provide content to passengers of taxi 40A.
  • FIG. 12 illustrates information managed in the in-vehicle terminal information table 611A in this example.
  • the in-vehicle terminal information table 611A manages information about each of the plurality of in-vehicle terminals 30A installed in each of the plurality of taxis 40A, and is associated with a “terminal ID” that identifies each in-vehicle terminal 30A as illustrated.
  • Information such as "vehicle ID" for identifying the vehicle (taxi 40A) in which this in-vehicle terminal 30A is installed, "default content information” which is information related to default advertisement content stored in advance in this in-vehicle terminal 30A, and the like.
  • the vehicle ID is also used in the vehicle allocation management server 50A to identify each taxi (vehicle).
  • the default content information which will be described in detail later, includes a content ID that identifies each of a predetermined number of default advertisement contents.
  • FIG. 13 illustrates information managed in the content information table 612A in this example.
  • the content information table 612A manages information related to content (contents stored in the content DB 614A) distributed to the in-vehicle terminal 30A, and is associated with a “content ID” for identifying individual content, as illustrated. Then, information such as "related content ID" for identifying related content related to this content is managed.
  • the content distributed to the in-vehicle terminal 30A is advertising content configured as an advertisement of a specific store or product.
  • the related content is configured as a coupon related to the store or the product.
  • one related content (coupon) is configured to correspond to one advertising content, but in another example of the present embodiment, a plurality of related content is associated with one advertising content. May be configured to be corresponding.
  • FIG. 14 illustrates information managed in the vehicle allocation request management table 613A in this example.
  • the vehicle allocation request management table 613A manages information on a vehicle allocation request unit in the vehicle allocation service, and as shown in the figure, is associated with a "vehicle allocation request ID" for identifying an individual vehicle allocation request, and "of the passenger corresponding to this vehicle allocation request".
  • "User information” "vehicle allocation information” which is the vehicle allocation content of this vehicle allocation request, "content information” which is information regarding the advertising content selected for the corresponding passenger, and is installed in the taxi 40A allocated in this vehicle allocation request.
  • the user information is information on a user-by-user basis managed by the vehicle allocation management server 50A (vehicle allocation service), and includes a user account for the vehicle allocation service, name, gender, age, telephone number, address, language used, and vehicle allocation service. It includes the frequency of use.
  • the vehicle allocation information is information on a vehicle allocation unit managed by the vehicle allocation management server 50A (vehicle allocation service), and includes the vehicle ID of the assigned taxi 40A, the place of arrival (scheduled place of arrival), the destination (scheduled place of disembarkation). ), Including the driving route from the receiving place to the destination.
  • the content information includes a content ID that identifies each of the predetermined number of advertisement content selected for the passenger.
  • FIG. 15 is a sequence diagram illustrating a process executed by the content distribution server 10A and the vehicle-mounted terminal 30A in accordance with the confirmation of the vehicle allocation.
  • the content distribution server 10A acquires the vehicle allocation request information from the vehicle allocation management server 50A and registers it (step S100A). Specifically, the vehicle allocation request information (user information and vehicle allocation information) acquired from the vehicle allocation management server 50A is registered in the vehicle allocation request management table 613A.
  • the content distribution server 10A selects the advertising content to be provided to the passenger based on the acquired vehicle allocation request information (step S110A).
  • a predetermined number for example, three
  • the advertisement content suitable for the passenger is selected based on the sex, age, destination, etc. of the user (passenger).
  • the content distribution server 10A registers the selected advertisement content in the vehicle dispatch request management table 613A and transmits it to the vehicle-mounted terminal 30A (step S120A). Specifically, the server 10A registers the content ID of the selected advertisement content as the content information of the vehicle allocation request management table 613A, and sets the terminal ID corresponding to the vehicle ID of the taxi 40A included in the vehicle allocation information to the in-vehicle terminal information.
  • the advertisement content is specified by referring to the table 611A, and the advertisement content is transmitted to the vehicle-mounted terminal 30A corresponding to the specified terminal ID.
  • the specified terminal ID is also registered in the vehicle dispatch request management table 613A.
  • the vehicle-mounted terminal 30A stores the advertisement content in the storage 35A or the like (step S130A).
  • the in-vehicle terminal 30A installed in the taxi 40A concerned Advertising content suitable for passengers is stored in advance.
  • the effective period of the advertising content stored in the in-vehicle terminal 30A may be managed, and the reproduction of the advertising content outside the effective period may be prohibited.
  • FIG. 16 is a sequence diagram illustrating a process executed by the content distribution server 10A and the in-vehicle terminal 30A when reproducing the content in the in-vehicle terminal 30A.
  • the vehicle-mounted terminal 30A waits until the state of the taxi 40A becomes "actual vehicle” (NO in step S200A).
  • the in-vehicle terminal 30A indicates a change to the "actual vehicle” by the driver performing a predetermined operation (such as selecting an actual vehicle button) on the taxi meter 42A as the passenger gets on the taxi 40A. Wait for information to be sent from taximeter 42A.
  • a predetermined operation such as selecting an actual vehicle button
  • FIG. 17 shows an in-vehicle terminal screen 70A displayed on the in-vehicle terminal 30A, and illustrates the screen 70A in a state where the guidance content is being reproduced.
  • the in-vehicle terminal screen 70A is configured to display contents on the entire screen, and a menu object 72A for displaying various information is arranged in the lower left corner of the screen.
  • a predetermined menu for externally acquiring and displaying various information is displayed on the in-vehicle terminal screen 70A.
  • the guidance content in this example includes guidance information for passengers who have boarded. Specifically, as shown in FIG. 17, the guidance information includes a message "Thank you for your ride. Please wear your seat belt.” And the seat belt that is reproduced above the message. Contains the animation corresponding to the action to be performed.
  • the guide content is configured as content having a predetermined reproduction time (for example, 60 seconds).
  • the in-vehicle terminal 30A when the reproduction of the guidance content is completed, the in-vehicle terminal 30A then reproduces the advertisement content (step S210A).
  • the vehicle allocation request is made in the vehicle allocation service provided by the vehicle allocation management server 50A, the advertisement content is transmitted in advance from the content distribution server 10A, and when the advertisement content is stored in the vehicle-mounted terminal 30A, the advertisement content is reproduced.
  • the vehicle allocation request for the vehicle allocation service has not been made (wireless vehicle allocation by the taxi company, or when the vehicle is waiting for delivery or waiting)
  • the above-described default advertisement content stored in advance in the in-vehicle terminal 30A is reproduced. To be done.
  • FIG. 18 exemplifies the in-vehicle terminal screen 70A in a state where the default advertisement content is being reproduced. As shown in the figure, the screen 70A in this state has a coupon acquisition button 74A displayed as "Get coupon" at the lower right corner of the screen.
  • the e-mail address input screen 80A illustrated in FIG. 19 is displayed overlaid on the in-vehicle terminal screen 70A. As shown in the figure, the screen 80A displays a message "Please enter your email address to get coupons available at this store.”, And enter your email address at the bottom of the message. Has an input area 82A for The passenger of the taxi 40A inputs an email address for receiving information about the coupon via the area 82A. The passenger of the taxi 40A may not input the e-mail address when he / she does not desire the coupon.
  • the reproduction of the advertising content is repeated until the taxi 40A arrives at the destination and enters the “payment” state (NO in step S220A). For example, when the reproduction of the last content of the predetermined number of advertisement contents is completed, the process returns to the reproduction of the advertisement content reproduced first.
  • the vehicle-mounted terminal 30A displays payment information (step S230A). Specifically, the in-vehicle terminal 30A transmits information indicating a change to "payment" from the taxi meter 42A in response to a predetermined operation (operation of selecting a payment button or the like) on the taxi meter 42A by the driver of the taxi 40A. Then, the payment information is displayed.
  • FIG. 20 exemplifies the in-vehicle terminal screen 70A in a state where payment information is displayed.
  • the screen 70A in this state displays, as payment information, the total amount of payment and its details (fare, discount, other charges, etc.). These payment information are provided from the taximeter 42A.
  • the vehicle-mounted terminal 30A determines whether or not related contents can be provided to the passengers of the taxi 40A (step S245A). .. Specifically, when the driver of the taxi 40A transmits information indicating a change to a state other than payment (for example, "empty") to the vehicle-mounted terminal 30A from the taxi meter 42A in response to a predetermined operation on the taxi meter 42A by the driver. , It is determined whether related content can be provided.
  • the related contents Is determined to be available.
  • the vehicle allocation request in the vehicle allocation service has not been made and the email address has not been input, it is determined that the related content cannot be provided.
  • the vehicle-mounted terminal 30A transmits the passenger dismounting notification to the content distribution server 10A (step S250A). ..
  • the input mail address is transmitted with the notification of passenger getting off. If it is not determined that the related content can be provided to the passengers of the taxi 40A (NO in step S245A), the passenger disembarking notification is not performed.
  • the content distribution server 10 identifies the related content (step S260A). Specifically, when a vehicle allocation request is made in the vehicle allocation service, the related information of each of the predetermined number of advertisement contents selected and distributed according to the confirmation of the vehicle allocation in the vehicle allocation request is the content information table 612A. It is specified by referring to the vehicle allocation request management table 613A. In addition, when the vehicle allocation request in the vehicle allocation service is not made, the related content of each of the predetermined number of default advertisement content in the corresponding vehicle-mounted terminal 30A refers to the vehicle-mounted terminal information table 611A and the content information table 612A. Specified by.
  • the content distribution server 10A provides the identified related content to the passenger (step S270A). Specifically, when a vehicle allocation request for the vehicle allocation service is made, a coupon as related content is transmitted to the user account for the vehicle allocation service via the vehicle allocation management server 50A. When the coupon is sent to the user account for the vehicle allocation service, the coupon is displayed on the user terminal 52A or the like via the application or website of the vehicle allocation service. Further, when the vehicle allocation request in the vehicle allocation service has not been made, an e-mail including the URL for downloading the coupon as the related content is transmitted with the mail address input by the passenger as the destination. When the email is transmitted, the coupon is displayed on the user terminal 52A or the like that has accessed the URL included in the email.
  • the passenger of the taxi 40A can obtain a privilege such as a discount when shopping at a real or virtual (online) store by using the coupon, for example.
  • a privilege such as a discount when shopping at a real or virtual (online) store by using the coupon, for example.
  • the value of the related content provided flag of the vehicle allocation request management table 613A is updated according to the provision of the related content.
  • a questionnaire about stores or products corresponding to the advertising content may be provided as related content.
  • the passengers of the taxi 40A receive a predetermined reward (for example, a reward not related to the advertising content such as points available in the vehicle dispatch service, and a sample product corresponding to the advertising content. Can include physical rewards, etc.).
  • a URL for displaying detailed information of the advertising content may be displayed.
  • route related content based on the travel route may be provided.
  • the content providing server 10A is configured to transmit the route-related content selected based on the travel route included in the vehicle allocation information acquired from the vehicle allocation management server 50A to the user account of the passenger.
  • the passenger is configured to input the mail address for receiving the information regarding the related content (coupon) via the mail address input screen 80A when the vehicle allocation request in the vehicle allocation service is not made.
  • the user account for providing the related content is not limited to the email address, and another account may be input. For example, when a user who has a user account for a vehicle allocation service gets in the taxi 40A without making a vehicle allocation request for the vehicle allocation service, he / she inputs the user account for the vehicle allocation service via the in-vehicle terminal 30A. You may allow it.
  • the related content is transmitted to the user account of the passenger, but the reception information for receiving the related content may be directly transmitted to the user terminal 52A of the passenger.
  • the URL for downloading the related content may be provided from the vehicle-mounted terminal 30A to the user terminal 52A after the passenger has completed the payment or before the payment is completed.
  • the URL corresponding to the related content of the default advertising content is stored in the in-vehicle terminal 30A in advance, and corresponds to the related content of the advertising content selected and distributed by the content providing server 10A according to the confirmation of the vehicle allocation.
  • the URL to be executed can be transmitted from the server 10A to the vehicle-mounted terminal 30A together with the advertisement content when the advertisement content is distributed, for example.
  • the content providing server 10A selects and distributes the advertising content in accordance with the confirmation of the vehicle allocation in the vehicle allocation service, but such selection or distribution of the advertising content may be executed at other timings.
  • the selection or distribution of the advertising content by the content providing server 10A is performed in response to a vehicle pickup request to the driver terminal 44A by the vehicle allocation management server 50A, or the state of the taxi 40A is “actual vehicle”. Can be done in response to.
  • the advertising content previously transmitted from the content distribution server 10A and stored in the in-vehicle terminal 30A is reproduced, while the vehicle allocation is performed.
  • the default advertisement content stored in advance in the in-vehicle terminal 30A is configured to be reproduced. For example, it is input through the camera provided in the in-vehicle terminal 30A.
  • the image is analyzed to obtain the user attribute information of the passenger, and the advertisement content to be reproduced is selected from the advertisement content stored in the vehicle-mounted terminal 30A based on the user attribute information, or The advertisement content to be additionally downloaded or streamed may be selected from the advertisement content stored in the content DB 614A of the content distribution server 10A.
  • user attribute information associated with the user account of the passenger acquired via the in-vehicle terminal 30A can be used. .
  • the content providing system 1A outputs the content at the vehicle-mounted terminal 30A mounted on the taxi 40A, and at the vehicle-mounted terminal 30A while the passenger is in the taxi 40A.
  • the related content related to the content to be provided (for example, the coupon related to the store or the product for which the content is advertised) is provided to the passenger, so that the passenger can be followed through the provision of the related content.
  • the content providing system 1A supports the provision of appropriate content to the passengers of the vehicle.
  • the contents are provided to the passengers of the taxi 40A via the vehicle-mounted terminal 30A mounted in the taxi 40A, but in another embodiment of the present invention, a shared bus or the like is provided.
  • the content may be provided to the passengers of the vehicle via the vehicle-mounted terminal mounted on the vehicle of another form.
  • the content distribution server 10A is configured to have the content DB 614A that stores the content provided to the passengers, but in another embodiment of the present invention, the content is the content distribution server 10A. Is stored in a server external to the server and provided from the external server. Similarly, the related content stored in the related content DB 615A in the second embodiment described above is stored in a server external to the content distribution server 10A and provided from the external server in another embodiment of the present invention. It
  • FIG. 21 is a configuration diagram schematically showing the configuration of a network including the content providing system 1B according to the third embodiment of the present invention.
  • the system 1B includes a content distribution server 10B and an in-vehicle terminal 30B that is communicably connected to the server 10B via a communication network 20B such as the Internet and is mounted on a taxi 40B.
  • a communication network 20B such as the Internet
  • the system 1B may include a plurality of vehicle-mounted terminals 30B mounted in the plurality of taxis 40B, respectively.
  • the content providing system 1B has a function of providing content to passengers in the taxi 40B via the vehicle-mounted terminal 30B.
  • the content distribution server 10B is configured as a general computer, and as shown in FIG. 21, a computer processor 11B configured as a CPU or GPU, a main memory 12B, an input / output I / F 13B, and a communication I. / F14B and a storage (storage device) 15B, and these components are electrically connected via a bus or the like not shown.
  • the computer processor 11B reads various programs stored in the storage 15B and the like into the main memory 12B and executes various instructions included in the programs.
  • the main memory 12B is composed of, for example, a DRAM or the like.
  • the input / output I / F 13B includes various input / output devices for exchanging information with users and the like.
  • the input / output I / F 13B includes, for example, an information input device such as a keyboard and a pointing device (for example, a mouse and a touch panel), a voice input device such as a microphone, and an image input device such as a camera.
  • the input / output I / F 13B includes an image output device (display device) such as a display and a sound output device such as a speaker.
  • the communication I / F 14B is implemented as hardware such as a network adapter, various types of communication software, and a combination thereof, and is configured to realize wired or wireless communication via the communication network 20B or the like.
  • the storage 15B is composed of, for example, a magnetic disk or a flash memory.
  • the storage 15B stores various programs including an operating system, various data, and the like.
  • the content distribution server 10B can be configured by using a plurality of computers each having the above-described hardware configuration.
  • the server 10B may be composed of a plurality of server devices.
  • the content distribution server 10B thus configured can be configured to have the functions of a web server and an application server.
  • a request from a web browser or other application installed in the vehicle-mounted terminal 30B In response to, various kinds of processing are executed, and screen data (for example, HTML data) and control data according to the result of the processing are transmitted to the vehicle-mounted terminal 30B.
  • screen data for example, HTML data
  • control data according to the result of the processing are transmitted to the vehicle-mounted terminal 30B.
  • a web page or other screen based on the received data can be displayed.
  • the content distribution server 10B is communicatively connected to the vehicle allocation management server 50B via the communication network 20B, and various kinds of information can be exchanged with the server 50B. Has become.
  • the vehicle allocation management server 50B responds to a request from a user who operates the user terminal 52B communicably connected via the communication network 20B, in response to a request from a user who allocates the taxi 40B to the user.
  • the service is provided, for example, via a vehicle allocation service application installed in the user terminal 52B configured as a smartphone.
  • the vehicle allocation management server 50B operates a driver terminal 44B communicatively connected via the communication network 20B and provides a vehicle allocation service to a driver (crew member) driving the taxi 40B via the driver terminal 44B. Is configured to make various requests (for example, a request for a vehicle to pick up).
  • the vehicle allocation management server 50B includes a storage device that stores user information regarding users (passengers) of the vehicle allocation service.
  • the vehicle allocation management server 50B when the vehicle allocation management server 50B receives a vehicle allocation request including a user account and information for specifying a boarding position (vehicle interception position) from the user terminal 52B, the vehicle allocation management server 50B specifies and identifies the taxi 40B to be allocated to the received vehicle allocation request. A request for a pick-up is transmitted to the driver terminal 44B corresponding to the taxi 40B. The driver terminal 44B that has received the call-in request displays the information (boarding position, etc.) regarding the call-in request and accepts the driver's input of the answer ("accept" or "non-accept") to the call-in request, and the information is input. The answer is transmitted to the server 50B.
  • the server 50B determines that the vehicle allocation has been determined and transmits it to the user terminal 52B, while the driver's answer is "non-accept”. Allocates a new taxi 40B.
  • the vehicle allocation request via the user terminal 52B can be made by the vehicle rider service provider or the operator of the taxi operator in addition to the user himself / herself who gets on the taxi 40B (in this case, for example, The vehicle dispatch request from the user to the operator can be made by telephone or the like.).
  • the vehicle-mounted terminal 30B is configured as a general computer, and as shown in FIG. 21, a computer processor 31B, a main memory 32B, an input / output I / F 33B, a communication I / F 34B, and a storage (storage device). 35B, each of these components is electrically connected via a bus or the like not shown.
  • the computer processor 31B is configured as a CPU, a GPU, or the like, reads various programs stored in the storage 35B or the like into the main memory 32B, and executes various instructions included in the program.
  • the main memory 32B is composed of, for example, a DRAM or the like.
  • the input / output I / F 33B includes various input / output devices for exchanging information with users and the like.
  • the input / output I / F 33B includes, for example, an information input device such as a keyboard and a pointing device (for example, a mouse and a touch panel), a voice input device such as a microphone, and an image input device such as a camera.
  • the input / output I / F 33B includes an image output device such as a display and an audio output device such as a speaker.
  • the communication I / F 34B is implemented as hardware such as a network adapter, various communication software, and a combination thereof, and is configured to realize wired or wireless communication via the communication network 20B or the like.
  • the storage 35B is composed of, for example, a magnetic disk or a flash memory.
  • the storage 35B stores various programs including an operating system, various data, and the like.
  • the program stored in the storage 35B can be downloaded from the application market or the like and installed.
  • the vehicle-mounted terminal 30B can be configured as a tablet terminal, a smartphone, a digital signage device, a smart speaker, or the like.
  • the in-vehicle terminal 30B can be installed at any position in the cabin of the taxi 40B.
  • the vehicle-mounted terminal 30B is installed near the headrest of the passenger seat such that the image output device such as a display faces the rear seat.
  • the vehicle-mounted terminal 30B is communicatively connected to a taximeter 42B installed in a taxi 40B (for example, via short-range wireless communication such as BLE), and the taximeter Various kinds of information can be exchanged with the 42B.
  • the taxi 40B includes a car navigation system, various payment devices (for example, credit card payment terminals, etc.), taxi radios, drive recorders, and other various items necessary for taxi business. The device may be installed.
  • the vehicle-mounted terminal 30B can be connected via the communication network 20B to be able to communicate with the content distribution server 10B, the vehicle allocation management server 50B, and the user terminal 52B. Furthermore, the vehicle-mounted terminal 30B can be communicatively connected to the driver terminal 44B via the communication network 20B or via short-range wireless communication such as BLE.
  • FIG. 22 is a block diagram schematically showing the functions of the content distribution server 10B and the vehicle-mounted terminal 30B included in the system 1B.
  • the server 10B includes an information storage management unit 61B that stores and manages information, and a distribution control unit 63B that controls distribution of content to the vehicle-mounted terminal 30B.
  • These functions are realized by the hardware such as the computer processor 11B and the main memory 12B and the various programs and data stored in the storage 15B and the like operating in cooperation with each other. This is realized by the computer processor 11B executing the instructions included in the read program.
  • these functions of the content distribution server 10B can be realized by the cooperation of the server 10B and the vehicle-mounted terminal 30B, or can be realized by the vehicle-mounted terminal 30B.
  • some or all of the functions of the distribution control unit 63B can be realized by the vehicle-mounted terminal 30B.
  • the vehicle-mounted terminal 30B has an information storage management unit 67B that stores and manages information, and an information input / output control unit 69B that controls input / output of information in the vehicle-mounted terminal 30B.
  • These functions are realized by hardware such as the computer processor 31B and the main memory 32B, and various programs and data stored in the storage 35B and the like operating in cooperation with each other. It is realized by the computer processor 31B executing the instructions included in the read program. Further, these functions of the vehicle-mounted terminal 30B can be realized by the cooperation of the content distribution server 10B and the vehicle-mounted terminal 30B, or can be realized by the server 10B.
  • the information storage management unit 61B of the content distribution server 10B is configured by the storage 15B and the like, and stores and manages various information.
  • the information storage management unit 61B includes an in-vehicle terminal information table 611B that manages information about the in-vehicle terminal 30B, and a content information table 612B that manages information about content distributed to the in-vehicle terminal 30B.
  • the vehicle allocation management server 50B has a vehicle allocation request management table 613B that manages information about vehicle allocation requests in the vehicle allocation service, and a content DB 615B that stores the content itself to be distributed to the vehicle-mounted terminal 30B.
  • the distribution control unit 63B of the content distribution server 10B executes various processes related to control of content distribution.
  • the distribution control unit 63B is configured to transmit the content stored in the content DB 615B to the vehicle-mounted terminal 30B.
  • the information storage management unit 67B of the vehicle-mounted terminal 30B is configured by the storage 35B and the like, and stores and manages various information.
  • the information storage management unit 67B is configured to store the content received from the content distribution server 10B and the like and other content.
  • the information input / output control unit 69B of the in-vehicle terminal 30B executes various processes related to control of input / output of information in the in-vehicle terminal 30B.
  • the information input / output control unit 69B outputs the content transmitted in the streaming format from the content distribution server 10B, or the content stored in the storage 35B or the like by being downloaded from the content distribution server 10B or another device. Is configured to output.
  • the distribution control unit 63B of the content distribution server 10B sets the content to be output at the vehicle-mounted terminal 30B mounted in the taxi 40B in which the passenger gets on the basis of at least the movement plan information regarding the movement plan of the passenger.
  • the distribution control unit 63B is configured to acquire the vehicle allocation request information as the passenger movement plan information from the vehicle allocation management server 50B, and set the content based on the vehicle allocation request information.
  • the content set by the distribution control unit 63B of the content distribution server 10B is output in the vehicle-mounted terminal 30B mounted in the taxi 40B in response to the corresponding passenger getting on the taxi 40B. Is configured.
  • the content output from the vehicle-mounted terminal 30B is adjusted according to the occurrence of an event that affects the movement plan of the passenger during the output of the content.
  • the delivery control unit 63B of the content delivery server 10B is configured to adjust the content when recognizing the occurrence of such an event. Adjusting content includes deleting, changing and adding content.
  • the content providing system 1B outputs the content set based on the passenger's movement plan information to the corresponding in-vehicle terminal 30B according to the passenger getting on the taxi 40B, and outputs the content.
  • Content that is output is adjusted according to the occurrence of an event that affects the passenger's travel plan during output, so it is possible to provide flexible content according to changes in individual situations when traveling by taxi 40B. Becomes That is, the content providing system 1B supports the provision of appropriate content to passengers in a taxi.
  • the content output from the vehicle-mounted terminal 30B includes various types of electronic content, for example, any one of a moving image, a still image, and a sound, or a combination thereof. That is, the information input / output control unit 69B of the vehicle-mounted terminal 30B reproduces, for example, a video content including a moving image and a sound (displays an image and outputs a sound), and outputs a silent video content including only a moving image or a still image. It is configured to play back (display an image) or play back audio content including only audio (output audio). These contents may be configured as advertisements, programs, movies, songs, BGM, etc.
  • the content setting based on the passenger movement plan information can be performed at various timings.
  • the distribution control unit 63B of the content distribution server 10B receives the vehicle allocation request information as the passenger travel plan information from the vehicle allocation management server 50B (that is, in response to the confirmation of the vehicle allocation, for example). It may be configured to set the content based on the information, or may be configured to set the content in response to a request from the vehicle-mounted terminal 30B.
  • the distribution of the content set by the distribution control unit 63B of the content distribution server 10B to the vehicle-mounted terminal 30B may be performed at various timings.
  • the distribution control unit 63B is configured to transmit the set content to the vehicle-mounted terminal 30B according to the content setting based on the passenger's movement plan information (for example, vehicle allocation request information), and the information of the vehicle-mounted terminal 30B.
  • the input / output control unit 69B is configured to store the content received from the content distribution server 10B in the storage 35B or the like, and thereafter, when recognizing the passenger getting on the taxi 40B, output the stored content.
  • the information input / output control unit 69B of the vehicle-mounted terminal 30B recognizes the passenger getting on the taxi 40B, it requests the content distribution server 10B to distribute the content, and receives the request, the server 10B (distribution).
  • the control unit 63B) is configured to transmit the content set based on the travel plan information of the corresponding passenger to the corresponding vehicle-mounted terminal 30B in a streaming format.
  • the passenger getting on the taxi 40B is detected by, for example, the taxi meter 42B (for example, detected by the driver's operation of switching the taxi meter to the actual vehicle (fare)), and the in-vehicle terminal 30B (information input / output control unit).
  • the recognition of the passenger's boarding by 69B) is performed based on the information provided from the taximeter 42B, for example. Further, the recognition of passengers getting on the vehicle by the in-vehicle terminal 30B (information input / output control unit 69B) is performed based on, for example, an input operation for starting the getting-on (actual vehicle) to the driver terminal 44B.
  • the passenger movement plan information may include various pieces of information regarding the passenger movement plan.
  • the movement plan information includes the estimated required time until the taxi 40B arrives at the destination of the passenger.
  • the distribution control unit 63B of the content distribution server 10B sets the content based on at least the estimated required time, and when an event that affects the estimated required time of the passenger occurs (for example, traffic congestion occurs). It may be configured to adjust the content based at least on the changed expected turnaround time accordingly.
  • the delivery control unit 63B matches the content with the predicted required time (for example, so that the output is completed within the predicted required time, that is, the output is completed before the destination is reached). Is configured and adjusted.
  • the estimated required time is calculated and provided by the vehicle allocation management server 50B, for example.
  • the predicted required time can be considered as a predicted arrival time predicted as the time of arrival at the destination.
  • the vehicle dispatch management server 50B predicts the required time from the boarding position to the destination when the vehicle dispatch is confirmed, and informs the content delivery server 10B.
  • the route guidance of the taxi 40B is executed (for example, the route guidance is executed via the driver terminal 44B), and the calculation is repeated during the execution of the route guidance. If the fluctuation range of the estimated required time (the difference between the estimated required time calculated when setting the content (when confirming the vehicle allocation) and the latest estimated required time) is greater than or equal to the threshold value, the latest (after change) ) Is provided to the content distribution server 10B.
  • the latest (after change) Is provided to the content distribution server 10B.
  • the movement plan information includes a planned traveling route until the taxi 40B arrives at the destination of the passenger.
  • the distribution control unit 63B of the content distribution server 10B sets the content based on at least the planned traveling route, and when an event that affects the planned traveling route of the passenger occurs (for example, an accident occurs).
  • the content may be adjusted based at least on the changed planned travel route accordingly.
  • the distribution control unit 63B includes at least one of at least a part of the planned traveling route (for example, a starting point (that is, a boarding position / an intercepting position), a passing point, and an ending point (that is, a getting-off position / a destination) of the traveling route).
  • the content is set and adjusted so that the content has the content according to (1).
  • the planned travel route is set and provided by the vehicle allocation management server 50B, for example. For example, when the vehicle dispatch request from the passenger is accompanied by the setting of the destination, the vehicle allocation management server 50B determines the planned travel route from the boarding position to the destination when the vehicle allocation is confirmed, and the content distribution server 10B. After the passenger has boarded the taxi 40B, the route guidance of the taxi 40B is executed (for example, the route guidance is executed via the driver terminal 44B), and the planned traveling route is executed during the execution of the route guidance. Is changed, the planned travel route after the change is provided to the content distribution server 10B. Such a configuration enables setting and adjustment of content based on the planned travel route.
  • the distribution control unit 63B of the content distribution server 10B may be configured to adjust the content so as to include information regarding the predetermined event in response to the occurrence of the predetermined event at the destination of the passenger. For example, when the destination of the passenger is a specific station of transportation, the distribution control unit 63B responds to the occurrence of predetermined operation information (delay, accident, driving suspension, etc.) of the transportation at the specific station. Then, the content is adjusted to include the information regarding the operation information.
  • predetermined operation information delay, accident, driving suspension, etc.
  • the passenger when the passenger exits from the taxi 40B before the output of the set content is completed (for example, when the passenger arrives at the destination earlier than expected, and before the passenger arrives at the destination). In the case where the passenger gets off the vehicle, etc.), the passenger may be provided with information for outputting at least an unoutput portion of the entire set content. For example, when the delivery control unit 63B of the content delivery server 10B recognizes that the passenger has exited the taxi 40B and the output of the set content has not been completed, all or part of the content (the unoutput portion is The information (including a URL where the content is provided) for outputting (including the content) is provided to the passenger.
  • the passenger getting off from the taxi 40B is detected, for example, by the taxi meter 42B (for example, in response to a taxi meter switching operation by the driver to an empty vehicle or an intercepting vehicle), and directly from the taxi meter 42B or in the vehicle.
  • the content distribution server 10B is notified via the terminal 30B. Further, the passenger getting off is detected, for example, according to an input operation relating to getting off the driver terminal 44B, and is notified to the content distribution server 10B directly from the driver terminal 44B or via the in-vehicle terminal 30B.
  • the output status (progress) of the content is managed by, for example, the distribution control unit 63B of the content distribution server 10B, or by the information input / output control unit 69B of the vehicle-mounted terminal 30B to the content distribution server 10B. Be notified.
  • the information for outputting the unoutputted portion of the content is provided to the passengers via, for example, a user account in the vehicle dispatch service provided by the vehicle dispatch management server 50B, a mail address, or a user account of another service. It Such a user account or the like is input by the user (passenger) via the vehicle-mounted terminal 30B or the user terminal 52B, for example.
  • the distribution control unit 63B of the content distribution server 10B selects a plurality of contents to be output from the vehicle-mounted terminal 30B from among the plurality of contents when setting the contents, and selects the contents when adjusting the contents. At least a part of the plurality of contents may be deleted (deselected) or changed, or the newly selected content may be added as the selected plurality of contents.
  • the distribution control unit 63B provides, for example, based on at least the passenger's travel plan information, a plurality of contents to be provided to the passenger (output at the vehicle-mounted terminal 30B mounted in the taxi 40B on which the passenger is boarded), At least a part of the selected plurality of contents is selected according to the occurrence of an event that selects from the plurality of contents stored in the content DB 615B and affects the travel plan of the passenger while outputting the selected plurality of contents. It is configured to deselect (for example, non-output content) to another content stored in the content DB 615B, or to newly add the other content as content to be provided to passengers. . With such a configuration, it is possible to realize the setting and adjustment of the content by selecting the content from a plurality of contents and changing the content.
  • the distribution control unit 63B of the content distribution server 10B sets the content based on at least the migration plan information of the passenger when the migration plan information of the passenger is acquired when setting the content, while the passenger When the movement plan information of 1 is not acquired, the content may be set based on at least the predetermined information. For example, when the travel plan information (vehicle allocation request information) is transmitted from the vehicle allocation management server 50B (for example, when the vehicle allocation is via a vehicle allocation service provided by the vehicle allocation management server 50B), the distribution control unit 63B is concerned.
  • the predetermined information includes various kinds of information other than the passenger movement plan information.
  • the predetermined information includes the current time (time zone) and day of the week, the current location of the taxi 40B, and the like.
  • the predetermined information includes a predetermined fixed value. For example, when the predicted required time of the passenger is acquired when setting the content, the distribution control unit 63B sets the content so as to match the predicted required time, while acquiring the predicted required time of the passenger. Otherwise, the content may be configured to fit a predetermined fixed value (eg, 15 minutes). Such a configuration supports provision of appropriate content when passenger travel plan information is not acquired.
  • an in-vehicle terminal 30B is installed in each guest room of a plurality of taxis 40B targeted for vehicle allocation in the vehicle allocation service provided by the vehicle allocation management server 50B. , Provide content to passengers of taxi 40B.
  • FIG. 23 illustrates information managed in the in-vehicle terminal information table 611B in this example.
  • the in-vehicle terminal information table 611B manages information about each of the plurality of in-vehicle terminals 30B installed in each of the plurality of taxis 40B, and is associated with a “terminal ID” that identifies each in-vehicle terminal 30B as illustrated. Then, information such as "vehicle ID" for identifying the vehicle (taxi 40B) in which this vehicle-mounted terminal 30B is installed and "content list information" which is information regarding the content list set for this vehicle-mounted terminal 30B are displayed. to manage.
  • the vehicle ID is an ID used to identify each taxi (vehicle) also in the vehicle allocation management server 50B.
  • the content list information is information on each of a plurality of contents reproduced in the corresponding in-vehicle terminal 30B, and specifically, the "content ID" for identifying each content, the "reproduction order", and the contents are in-vehicle terminals.
  • 30B includes a "reproduced flag” indicating whether or not it has been reproduced.
  • the content list information is set according to the setting of the content list by the content distribution server 10B in response to the request from the vehicle-mounted terminal 30B, and is appropriately adjusted thereafter.
  • FIG. 24 illustrates information managed in the content information table 612B in this example.
  • the content information table 612B manages information about content that can be delivered to the vehicle-mounted terminal 30B (contents stored in the content DB 615B), and is associated with a “content ID” that identifies individual content, as shown in the figure. "Play time”, “Area” indicating the geographical area related to this content, “Time zone” indicating the time zone related to this content, “Gender” indicating the gender related to this content, this content Information such as "age” indicating the age (age) related to is managed.
  • the content delivered to the in-vehicle terminal 30B is configured as an advertisement moving image of a specific store or product, and “area”, “time zone”, “sex”, and “age” are advertisement targets. The corresponding value is set as.
  • FIG. 25 illustrates information managed in the vehicle allocation request management table 613B in this example.
  • the vehicle allocation request management table 613B manages information regarding vehicle allocation requests in the vehicle allocation service provided by the vehicle allocation management server 50B, and as shown in the figure, is associated with a "vehicle allocation request ID" for identifying an individual vehicle allocation request, “User information” of the passenger corresponding to “Vehicle allocation information” that is the vehicle allocation content of this vehicle allocation request, “Terminal ID” that identifies the in-vehicle terminal 30B installed in the taxi 40B allocated in this vehicle allocation request, this vehicle allocation Information such as “state” indicating the state of the request is managed.
  • the user information is information on a user-by-user basis managed by the vehicle allocation management server 50B, and includes a user account for vehicle allocation service, name, gender, age, telephone number, address, language used, frequency of use of vehicle allocation service, and the like. Is included.
  • the vehicle allocation information is information on a vehicle allocation unit managed by the vehicle allocation management server 50B, and includes the vehicle ID of the assigned taxi 40B, the destination (scheduled destination), the destination (scheduled destination), and the destination. Including the planned travel route from the to the destination and the estimated required time.
  • the state includes an intercepting vehicle, an actual vehicle, an alighting vehicle, and the like, and a value notified from the vehicle allocation management server 50B is set according to a change in these states.
  • FIG. 26 is a sequence diagram illustrating a process executed by the content distribution server 10B and the vehicle-mounted terminal 30B, respectively.
  • the in-vehicle terminal 30B waits until the state of the taxi 40B becomes "actual vehicle" (NO in step S100B).
  • the in-vehicle terminal 30B indicates a change to the "actual vehicle” by the driver performing a predetermined operation (operation of selecting an actual vehicle button or the like) on the taxi meter 42B as the passenger gets on the taxi 40B. Wait for information to be transmitted from taximeter 42B.
  • the vehicle-mounted terminal 30B requests the content distribution server 10B to set the content list, which is a list of content to be reproduced by the vehicle-mounted terminal 30B. (Step S110B).
  • the request for setting the content list is made with the terminal ID of the vehicle-mounted terminal 30B.
  • the in-vehicle terminal 30B When the content list setting request is made, the in-vehicle terminal 30B then reproduces the guidance content (step S120B).
  • the guidance content is stored in advance in the storage 35B of the vehicle-mounted terminal 30B or the like, and is configured as a silent video content in this example.
  • FIG. 27 shows an in-vehicle terminal screen 70B displayed on the in-vehicle terminal 30B, and illustrates the screen 70B in a state where the guidance content is being reproduced.
  • the in-vehicle terminal screen 70B is configured to display content on the entire screen, and a menu object 72B for displaying various information is arranged in the lower left corner of the screen. When the object 72B is selected, a predetermined menu for externally acquiring and displaying various information (for example, weather forecast information) is displayed on the in-vehicle terminal screen 70B.
  • the guidance content in this example includes guidance information for passengers who have boarded. Specifically, as shown in FIG. 27, the guidance information includes a message "Thank you for your ride. Please wear your seat belt.” And the seat belt that is reproduced above the message. Contains the animation corresponding to the action to be performed.
  • the reproduction of the guidance content is continued until the content distribution server 10B completes the setting of the content list (NO in step S130B).
  • the content distribution server 10B determines whether or not the passenger who has boarded the corresponding taxi 40B has performed vehicle allocation using the vehicle allocation service provided by the vehicle allocation management server 50B. It is determined (step S200B). Specifically, in the vehicle allocation request management table 613B, there is a vehicle allocation request in which the terminal ID of the corresponding in-vehicle terminal 30B is set, and which is valid (for example, the state has not reached "getting off").
  • the content distribution server 10B sets the content list based on the vehicle allocation request information provided by the vehicle allocation management server 50B (step S200B). S210B). Specifically, when the destination of the passenger is set in the vehicle dispatch request, the area including the destination and the content that matches the gender and age (age) of the passenger are stored in the content DB 615B. Content is extracted from the plurality of contents, and the content to be included in the content list is selected from the extracted contents. In addition, when the destination of the passenger is not set in the vehicle allocation request, content that matches the gender and age (age) of the passenger is extracted from the plurality of contents stored in the content DB 615B, and the extraction is performed.
  • Content to be included in the content list is selected from the selected content.
  • Content that matches a specific area, sex, and age (age) is specified by referring to the content information table 612B. Even if the destination of the passenger is not set in the vehicle allocation request, for example, after the passenger gets on the vehicle, the destination of the passenger input via the vehicle-mounted terminal 30B or the driver terminal 44B may be acquired. You can
  • the destination of the passenger when selecting the contents to be included in the contents list, if the destination of the passenger is set in the vehicle dispatch request, make sure that the total playback time of the selected contents matches the estimated required time to reach the destination. Done.
  • the estimated required time is calculated through route search from the boarding position to the destination when the vehicle allocation is confirmed, and is managed as a part of the vehicle allocation information of the vehicle allocation request management table 613B.
  • the content is selected so that the total reproduction time of the content included in the content list becomes a value obtained by subtracting a predetermined margin time (for example, 1 minute) from the estimated required time.
  • the content is selected so that the total playback time of the content included in the content list becomes a predetermined fixed value (for example, 15 minutes), Alternatively, a predetermined number of contents are selected. Further, in this example, the reproduction order of the contents included in the contents list is set according to a predetermined rule. Information regarding the set content list is registered (overwritten) in the vehicle-mounted terminal information table 611B.
  • FIG. 28 exemplifies the setting content of the content list when the destination of the passenger is set in the vehicle dispatch request.
  • the gender of the passenger is “male”
  • the age (age) of the passenger is “30s”
  • the destination of the passenger is included in the area “Tokyo Nihonbashi”. Therefore, the same value (male, thirties, Tokyo / Nihonbashi) is also set for the sex, age, and area of each content included in the content list.
  • the example of FIG. 28 is an example in the case where the estimated required time is 14 minutes, and the total playback time of the contents included in the content list is 14 minutes which is the estimated required time, minus 1 minute which is the margin time. It has become a minute.
  • the content distribution server 10B sets the content list based on the current time (step S220B). Specifically, the content that matches the time zone corresponding to the current time is extracted from the plurality of contents stored in the content DB 615B, and the content to be included in the content list is selected from the extracted content. It Content that fits in a specific time zone is specified by referring to the content information table 612B.
  • the content included in the content list is selected in the same manner as when the destination of the passenger is not set in the vehicle dispatch request, and the total playback time of the content included in the content list is a predetermined fixed value (for example, 15 minutes). Or a predetermined number of contents are selected.
  • Information regarding the set content list is registered (overwritten) in the vehicle-mounted terminal information table 611B.
  • FIG. 29 exemplifies the content set in the content list when passengers are not using the dispatch service.
  • the example of FIG. 29 is an example of the content list when the time zone corresponding to the current time is “AM”, and the same value (AM) is set for the time zones of the respective contents included in the content list. There is. Further, when the passenger does not use the vehicle dispatch service, the total reproduction time of the contents included in the contents list is 15 minutes, which is a predetermined fixed value.
  • the vehicle-mounted terminal 30B reproduces the content according to the set content list (step S140B). Specifically, when the vehicle-mounted terminal 30B receives the content list setting completion notification from the content distribution server 10B, the vehicle-mounted terminal 30B accesses its own content list information managed in the vehicle-mounted terminal information table 611B and includes it in the content list.
  • the server 10B is sequentially requested for distribution of the content to be reproduced in accordance with the reproduction order, and the content transmitted from the server 10B in the streaming format is reproduced. The reproduction of the content continues until the taxi 40B arrives at the destination and enters the "payment" state (NO in step S150B).
  • the content distribution server 10B waits to receive the change notification of the estimated required time (NO in step S240B) until the taxi 40B enters the “payment” state (NO in step S230B).
  • the vehicle allocation management server 50B determines that the difference between the predicted required time at the time of confirming the vehicle allocation and the current predicted required time (variation width of the predicted required time) is a threshold value (for example, 5 If the number of minutes is exceeded, the change notification of the estimated required time is configured to be transmitted to the content distribution server 10B, and the server 10B waits for reception of the notification.
  • the state of the taxi 40B is notified from the vehicle-mounted terminal 30B or the vehicle allocation management server 50B to the content distribution server 10B.
  • the content distribution server 10B adjusts the content list based on the vehicle allocation request information and the current estimated required time (step S250B). Specifically, the total playback time of the content included in the content list is set to a value obtained by subtracting a predetermined margin time (for example, 1 minute) from the current (after fluctuation) estimated required time, Content is deleted from the content list, replaced with another content, or new content is added to the content list.
  • a predetermined margin time for example, 1 minute
  • FIG. 30 is a diagram for explaining how the content list illustrated in FIG. 28 is adjusted.
  • the current estimated required time (19 minutes) is increased by 5 minutes as compared with the estimated required time (14 minutes) at the time of confirming the vehicle allocation, and thus the new reproduction time is 5 minutes.
  • the content “D” is added to the end of the content list (in the last playback order).
  • the total reproduction time of the contents included in the contents list is 18 minutes, which is the current estimated required time of 19 minutes minus the predetermined margin time of 1 minute.
  • the position (playback order) at which new content is added is not limited to the end (last).
  • the vehicle-mounted terminal 30B displays payment information (step S160B). Specifically, the in-vehicle terminal 30B transmits information indicating a change to "payment" from the taxi meter 42B in accordance with a predetermined operation (operation of selecting a payment button or the like) on the taxi meter 42B by the driver of the taxi 40B. Then, the payment information is displayed.
  • FIG. 31 exemplifies the in-vehicle terminal screen 70B in a state where payment information is displayed. As shown in the figure, the screen 70B in this state displays the total payment amount and the breakdown thereof (fare, discount, other charge, etc.) as payment information. These payment information is provided from the taximeter 42B.
  • the content transmitted in the streaming format from the content distribution server 10B is configured to be reproduced in the vehicle-mounted terminal 30B, but in another example of the present embodiment, a part of the content reproduced in the vehicle-mounted terminal 30B or All are downloaded in advance to the storage 35B of the vehicle-mounted terminal 30B or the like.
  • the content is set based on the estimated required time and the content is adjusted according to the change of the estimated required time.
  • the planned travel route is set.
  • the content may be set based on the above, and the content may be adjusted according to the change of the planned traveling route.
  • the content distribution server 10B extracts the content matching the area including the specific passing point. Is configured as follows.
  • the content distribution server 10B receives the change notification of the planned travel route from the vehicle allocation management server 50B
  • the content distribution server 10B adjusts the content so that the content is based on the changed planned travel route. While the content that matches the area that includes the passing point that does not pass on the planned driving route is deleted from the content list, it matches the area that includes the passing point that will pass on the changed planned driving route Add content to the content list.
  • the content including the information about the event may be added to the content list.
  • the content distribution server 10B obtains from outside the railway operation information (delay, accident, driving suspension, etc.) related to the destination station.
  • the content having the operation information display area 71B for displaying the operation information of the railway is configured to be added to the content list.
  • the content is reproduced after the reproduction of the content being reproduced included in the set content list is completed (that is, added as a content in the next reproduction order of the content being reproduced), or It is played immediately after interrupting (stopping playing) the content being played (changing the priority of the content).
  • the destination of the taxi 40B is determined based on the operation information (and, for example, the passenger's final railway destination input via the in-vehicle terminal 30B or the like).
  • a change for example, a station on another line which is normally operated may be proposed.
  • part or all of the processing related to content distribution control can be configured to be executed by the in-vehicle terminal 30B.
  • the processing executed by the distribution server 10B processing relating to setting and adjustment of the content list
  • the content providing system 1B sets the content set based on the passenger's movement plan information (for example, vehicle allocation request information) to the in-vehicle terminal 30B corresponding to the passenger getting on the taxi 40B.
  • the output content is adjusted according to the occurrence of an event that affects the travel plan of the passenger (for example, a change in the estimated travel time) during the output of the content. It is possible to provide flexible content according to changes in individual situations. That is, the content providing system 1B supports the provision of appropriate content to passengers in a taxi.
  • the content distribution server 10B is configured to have the content DB 615B that stores the content provided to passengers, but in another embodiment of the present invention, the content is the content distribution server 10B. Is stored in a server external to the server and provided from the external server.
  • the passenger movement plan includes movement by means other than the taxi 40B (for example, by foot, public transportation, etc.) in addition to movement by the taxi 40B.
  • a travel plan includes, for example, an entire departure point, a taxi boarding point and an exiting point, a public transportation boarding station, a transfer station, and an exiting station, and an entire destination.
  • a movement plan is managed by, for example, the content distribution server 10B, the vehicle allocation management server 50B, or another server device.
  • the vehicle-mounted terminal 30B is provided in response to the occurrence of an event that affects the path of the public transportation system (after the taxi 40B gets off) or the route of the public transportation system.
  • the content output in is adjusted, for example, the content is adjusted so as to include operation information of public transportation and weather information on each route. Further, the content can be adjusted to include the alternative route information according to the occurrence of such an event.
  • the alternative route includes a route that can be reached only halfway (for example, a route to Haneda Airport but a flight is canceled).
  • processes and procedures described in this specification are realized by software, hardware, or any combination thereof other than those explicitly described.
  • the processes and procedures described in the present specification are realized by mounting a logic corresponding to the processes and procedures on a medium such as an integrated circuit, a volatile memory, a non-volatile memory, and a magnetic disk.
  • the processes and procedures described in this specification can be implemented as a computer program corresponding to the processes and procedures, and can be executed by various computers.

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Abstract

A content providing system 1 according to a first embodiment of the present invention assists the provision of appropriate content to a passenger of a vehicle such as a taxi. The system 1 is provided with a content providing server 10 and a vehicle-mounted terminal 30 which is communicatively connected to the server 10 via a communication network 20 and installed in the cabin of a taxi 40. The system 1 has the ability to provide a passenger of the taxi 40 with content via the vehicle-mounted terminal 30. The system 1, while the state of the taxi 40 is in-service state, outputs content at the vehicle-mounted terminal 30 provided in the cabin of the taxi 40 on the basis of the dispatch means of the passenger. Accordingly, it is possible to provide appropriate content on the basis of the dispatch means of the passenger.

Description

コンテンツを提供するためのシステム、方法、及びプログラムSystem, method, and program for providing content
 本発明は、タクシー等の車両の乗客に対してコンテンツを提供するためのシステム、方法、及びプログラムに関するものである。 The present invention relates to a system, method, and program for providing contents to passengers of vehicles such as taxis.
 従来、タクシーの乗客に対して広告等のコンテンツを提供するための技術が提案されている。例えば、下記特許文献1は、タクシーの乗客が立ち寄る地点(目的地等)の情報に基づいて広告情報を取得し、取得した広告情報を、タクシーに設けられた車載端末に配信する技術を開示している。こうした技術は、タクシーの乗客の目的地に基づく適切なコンテンツ(例えば、広告効果の高いコンテンツ等)の提供を可能とし得る。 Conventionally, technologies have been proposed to provide contents such as advertisements to taxi passengers. For example, Patent Document 1 below discloses a technique of acquiring advertisement information based on information of a point (a destination or the like) at which a passenger of a taxi stops and distributing the acquired advertisement information to an in-vehicle terminal provided in the taxi. ing. Such techniques may enable provision of appropriate content based on the destination of taxi passengers (eg, content with high advertising effectiveness).
 また、例えば、下記特許文献2は、タクシーの配車を依頼した依頼元に対応する広告情報を、当該タクシーに搭載された情報処理端末に対して配信するシステムを開示している。このシステムでは、例えば、飲食店の店舗が依頼元となってタクシーの配車を依頼すると、当該飲食店に対応する広告が、配車されたタクシーに搭載された情報処理端末において表示される。 Further, for example, Patent Document 2 below discloses a system that delivers advertisement information corresponding to a requester who requests a taxi dispatch to an information processing terminal mounted in the taxi. In this system, for example, when a store of a restaurant requests a taxi dispatch, an advertisement corresponding to the restaurant is displayed on an information processing terminal mounted on the dispatched taxi.
国際公開第2018/012506号International Publication No. 2018/012506 特開2014-63429号公報JP, 2014-63429, A
 しかしながら、上述した特許文献1が開示するような従来の技術においては、タクシーの乗客の目的地等に基づくコンテンツの提供が可能となるものの、乗客が立ち寄る地点以外の観点については、十分に考慮されているとは言えなかった。例えば、乗客が、配車アプリを使用してタクシーを呼び出して乗車した場合と、「流し」のタクシーに乗車した場合とでは、適切なコンテンツの提供の態様が異なり得ると考えられる。 However, in the conventional technique disclosed in the above-mentioned Patent Document 1, although it is possible to provide the content based on the destination of the passenger of the taxi, the viewpoint other than the point where the passenger stops is sufficiently considered. I couldn't say that For example, it is conceivable that the mode of providing appropriate content may be different depending on whether the passenger calls a taxi by using the dispatch app and gets on the taxi, or when the passenger gets on the taxi of "nashi".
 また、上述した特許文献2が開示するような従来のシステムにおいては、タクシーに乗車中の乗客に対するコンテンツの提供が可能となるものの、当該コンテンツの提供は、タクシーに乗車中の期間に限定されており、また、当該タクシーに搭載された端末を介した出力に限定されている。従って、例えば、タクシーの利用を終了した後における乗客に対するフォロー(例えば、乗車中に提供したコンテンツを補足する情報の提供等)が十分であるとは言えなかった。 Further, in the conventional system as disclosed in Patent Document 2 described above, although it is possible to provide the content to the passengers who are in the taxi, the provision of the content is limited to the period while the passenger is in the taxi. In addition, the output is limited to the terminal installed in the taxi. Therefore, for example, it cannot be said that follow-up to passengers (for example, provision of information supplementing content provided while riding) after the use of the taxi is completed is not sufficient.
 さらに、上述した特許文献2が開示するような従来のシステムにおいては、乗客に対して提供されるコンテンツが、配車の依頼元に対応するコンテンツに限られているから、乗客の状況の変化(例えば、渋滞に巻き込まれて目的地への到着が遅れる等)に応じたコンテンツの提供が難しい。したがって、個別の状況の変化に対応可能となるように、柔軟にコンテンツを提供する仕組みの実現が望まれる。 Further, in the conventional system disclosed in Patent Document 2 described above, the content provided to the passengers is limited to the content corresponding to the requester of the vehicle dispatch, so that the situation of the passengers changes (for example, , It is difficult to provide contents according to the delay in arrival at the destination due to the congestion. Therefore, it is desired to realize a mechanism for flexibly providing contents so as to be able to respond to changes in individual situations.
 本発明の実施形態は、タクシー等の車両の乗客に対する適切なコンテンツの提供を支援することを目的の一つとする。本発明の実施形態の他の目的は、本明細書全体を参照することにより明らかとなる。 The embodiment of the present invention has an object to support the provision of appropriate content to passengers of vehicles such as taxis. Other objects of embodiments of the present invention will become apparent by reference to the entire specification.
 本発明の一実施形態に係る第1のシステムは、1又は複数のコンピュータプロセッサを備え、タクシーの乗客に対してコンテンツを提供するためのシステムであって、前記1又は複数のコンピュータプロセッサは、読取可能な命令の実行に応じて、乗客が乗車している実車状態を含む前記タクシーの状態を認識する処理と、前記タクシーの状態が実車状態である間、前記タクシーの客室内に設置された情報処理装置において、コンテンツを出力する処理と、を実行し、前記コンテンツを出力する処理は、前記タクシーの乗客が配車に用いた配車手段に少なくとも基づいて、前記情報処理装置においてコンテンツを出力することを含む。 A first system according to an embodiment of the present invention is a system for providing contents to taxi passengers, the system including one or more computer processors, wherein the one or more computer processors are readable. A process of recognizing the state of the taxi including the actual vehicle state in which the passenger is aboard in response to the execution of possible instructions, and information installed in the cabin of the taxi while the state of the taxi is the actual vehicle state. In the processing device, the process of outputting the content and the process of outputting the content include outputting the content in the information processing device based on at least the vehicle allocation means used by the passenger of the taxi for vehicle allocation. Including.
 本発明の一実施形態に係る第1の方法は、1又は複数のコンピュータによって実行され、タクシーの乗客に対してコンテンツを提供するための方法であって、乗客が乗車している実車状態を含む前記タクシーの状態を認識する工程と、前記タクシーの状態が実車状態である間、前記タクシーの客室内に設置された情報処理装置において、コンテンツを出力する工程と、を備え、前記コンテンツを出力する工程は、前記タクシーの乗客が配車に用いた配車手段に少なくとも基づいて、前記情報処理装置においてコンテンツを出力することを含む。 A first method according to an embodiment of the present invention is a method executed by one or more computers to provide content to passengers of a taxi, including a state of an actual vehicle in which the passenger is aboard. The step of recognizing the state of the taxi and the step of outputting the content in the information processing device installed in the cabin of the taxi while the state of the taxi is the actual vehicle state are provided, and the content is output. The step includes outputting the content in the information processing device based on at least the vehicle allocation means used by the passenger of the taxi for vehicle allocation.
 本発明の一実施形態に係る第1のプログラムは、タクシーの乗客に対してコンテンツを提供するためのプログラムであって、1又は複数のコンピュータ上での実行に応じて、前記1又は複数のコンピュータに、乗客が乗車している実車状態を含む前記タクシーの状態を認識する処理と、前記タクシーの状態が実車状態である間、前記タクシーの客室内に設置された情報処理装置において、コンテンツを出力する処理と、を実行させ、前記コンテンツを出力する処理は、前記タクシーの乗客が配車に用いた配車手段に少なくとも基づいて、前記情報処理装置においてコンテンツを出力することを含む。 A first program according to an embodiment of the present invention is a program for providing contents to passengers of a taxi, and the one or more computers according to execution on one or more computers. In the process of recognizing the state of the taxi including the actual vehicle state in which the passenger is aboard, and outputting the content in the information processing device installed in the cabin of the taxi while the state of the taxi is the actual vehicle state. And a process of outputting the content include outputting the content in the information processing device based on at least the vehicle allocation means used by the passenger of the taxi for vehicle allocation.
 本発明の一実施形態に係る第2のシステムは、1又は複数のコンピュータプロセッサを備え、コンテンツを提供するためのシステムであって、前記1又は複数のコンピュータプロセッサは、読取可能な命令の実行に応じて、車両に搭載された車載端末においてコンテンツを出力する処理と、乗客が前記車両に乗車している間に前記車載端末において出力される前記コンテンツに関連する関連コンテンツを前記乗客に対して提供する処理と、を実行する。 A second system according to an embodiment of the present invention is a system for providing content, the system including one or more computer processors, wherein the one or more computer processors are capable of executing readable instructions. Accordingly, the process of outputting the content in the vehicle-mounted terminal mounted in the vehicle and the related content related to the content output in the vehicle-mounted terminal while the passenger is in the vehicle are provided to the passenger. And the processing to be performed.
 本発明の一実施形態に係る第2の方法は、1又は複数のコンピュータによって実行され、コンテンツを提供するための方法であって、車両に搭載された車載端末においてコンテンツを出力する工程と、乗客が前記車両に乗車している間に前記車載端末において出力される前記コンテンツに関連する関連コンテンツを前記乗客に対して提供する工程と、を備える。 A second method according to an embodiment of the present invention is a method for providing contents by being executed by one or more computers, the process including outputting the contents at an in-vehicle terminal mounted on a vehicle, and a passenger. Providing relevant content related to the content output at the vehicle-mounted terminal to the passenger while the vehicle is in the vehicle.
 本発明の一実施形態に係る第2のプログラムは、コンテンツを提供するためのプログラムであって、1又は複数のコンピュータ上での実行に応じて、前記1又は複数のコンピュータに、車両に搭載された車載端末においてコンテンツを出力する処理と、乗客が前記車両に乗車している間に前記車載端末において出力される前記コンテンツに関連する関連コンテンツを前記乗客に対して提供する処理と、を実行させる。 A second program according to an embodiment of the present invention is a program for providing content, and is installed in a vehicle in the one or more computers according to execution on the one or more computers. And executing a process of outputting the content in the in-vehicle terminal and a process of providing the passenger with related content related to the content output in the in-vehicle terminal while the passenger is in the vehicle. ..
 本発明の一実施形態に係る第3のシステムは、1又は複数のコンピュータプロセッサを備え、コンテンツを提供するためのシステムであって、前記1又は複数のコンピュータプロセッサは、読取可能な命令の実行に応じて、乗客の移動計画に関する移動計画情報に少なくとも基づいて、前記乗客が乗車するタクシーに搭載されている車載端末において出力するコンテンツを設定する処理と、設定したコンテンツを、前記乗客の前記タクシーへの乗車に応じて、前記車載端末において出力する処理と、前記設定したコンテンツの出力中における前記乗客の移動計画に影響を与えるイベントの発生に応じて、前記車載端末において出力するコンテンツを調整する処理と、を実行する。 A third system according to an embodiment of the present invention is a system for providing content, the system including one or more computer processors, the one or more computer processors executing readable instructions. Accordingly, based on at least the travel plan information regarding the travel plan of the passenger, a process of setting the content to be output in the vehicle-mounted terminal mounted in the taxi on which the passenger gets on, and the set content to the taxi of the passenger. Output in the in-vehicle terminal according to the boarding, and processing in which the content output in the in-vehicle terminal is adjusted according to the occurrence of an event that affects the movement plan of the passenger during the output of the set content. And execute.
 本発明の一実施形態に係る第3の方法は、1又は複数のコンピュータによって実行され、コンテンツを提供するための方法であって、乗客の移動計画に関する移動計画情報に少なくとも基づいて、前記乗客が乗車するタクシーに搭載されている車載端末において出力するコンテンツを設定する工程と、設定したコンテンツを、前記乗客の前記タクシーへの乗車に応じて、前記車載端末において出力する工程と、前記設定したコンテンツの出力中における前記乗客の移動計画に影響を与えるイベントの発生に応じて、前記車載端末において出力するコンテンツを調整する工程と、を備える。 A third method according to an embodiment of the present invention is a method for providing content, which is executed by one or more computers, wherein the passenger is based on at least travel plan information regarding a travel plan of the passenger. A step of setting content to be output on an in-vehicle terminal mounted in a taxi to be boarded, a step of outputting the set content on the in-vehicle terminal according to the passenger getting on the taxi, and the set content Adjusting the content to be output at the vehicle-mounted terminal in response to the occurrence of an event affecting the passenger's travel plan during the output of.
 本発明の一実施形態に係る第3のプログラムは、コンテンツを提供するためのプログラムであって、1又は複数のコンピュータ上での実行に応じて、前記1又は複数のコンピュータに、乗客の移動計画に関する移動計画情報に少なくとも基づいて、前記乗客が乗車するタクシーに搭載されている車載端末において出力するコンテンツを設定する処理と、設定したコンテンツを、前記乗客の前記タクシーへの乗車に応じて、前記車載端末において出力する処理と、前記設定したコンテンツの出力中における前記乗客の移動計画に影響を与えるイベントの発生に応じて、前記車載端末において出力するコンテンツを調整する処理と、を実行させる。 A third program according to an embodiment of the present invention is a program for providing contents, and is a program for moving passengers to the one or more computers according to execution on the one or more computers. Based on at least the travel plan information regarding the process, a process of setting the content to be output in the vehicle-mounted terminal mounted in the taxi on which the passenger gets on, and the set content according to the passenger getting on the taxi, A process of outputting the content on the vehicle-mounted terminal and a process of adjusting the content output on the vehicle-mounted terminal according to the occurrence of an event that affects the movement plan of the passenger during the output of the set content are executed.
 本発明の一実施形態に係る車載端末は、コンピュータプロセッサを備え、乗客が乗車するタクシーに搭載されている車載端末であって、前記コンピュータプロセッサは、読取可能な命令の実行に応じて、前記乗客の移動計画に関する移動計画情報に少なくとも基づいて、出力するコンテンツを設定する処理と、設定したコンテンツを、前記乗客の前記タクシーへの乗車に応じて出力する処理と、前記設定したコンテンツの出力中における前記乗客の移動計画に影響を与えるイベントの発生に応じて、出力するコンテンツを調整する処理と、を実行する。 An in-vehicle terminal according to an embodiment of the present invention is a vehicle-mounted terminal that includes a computer processor and is installed in a taxi in which a passenger gets in, and the computer processor is configured to execute the readable instruction in response to the passenger. Based on at least the movement plan information related to the movement plan, a process of setting the content to be output, a process of outputting the set content in response to the passenger getting on the taxi, and outputting the set content. A process of adjusting the content to be output according to the occurrence of an event that affects the passenger's travel plan.
 本発明の様々な実施形態は、タクシー等の車両の乗客に対する適切なコンテンツの提供を支援する。 Various embodiments of the invention assist in providing appropriate content to passengers of vehicles such as taxis.
本発明の第1の実施形態に係るコンテンツ提供システム1を含むネットワークの構成を概略的に示す構成図。The block diagram which shows roughly the structure of the network containing the content provision system 1 which concerns on the 1st Embodiment of this invention. コンテンツ提供システム1が備えるコンテンツ提供サーバ10及び車載端末30がそれぞれ有する機能を概略的に示すブロック図。The block diagram which shows roughly the function which the content provision server 10 and the vehicle-mounted terminal 30 which the content provision system 1 has is respectively shown. 車載端末情報テーブル611において管理される情報を例示する図。The figure which illustrates the information managed in the vehicle-mounted terminal information table 611. 配車手段が配車サービスである場合において、コンテンツ提供サーバ10及び車載端末30が実行する処理を例示するシーケンス図。The sequence diagram which illustrates the process which the content provision server 10 and the vehicle-mounted terminal 30 perform, when a vehicle allocation means is a vehicle allocation service. 案内コンテンツが再生されている状態の車載端末用画面70を例示する図。The figure which illustrates the vehicle-mounted terminal screen 70 in the state where the guidance content is reproduced. 支払情報が表示されている状態の車載端末用画面70を例示する図。The figure which illustrates the in-vehicle terminal screen 70 in the state where payment information is displayed. 配車手段が無線配車である場合において、車載端末30が実行する処理を例示するフロー図。The flowchart which illustrates the process which the vehicle-mounted terminal 30 performs, when a vehicle allocation means is a wireless vehicle allocation. 配車手段が「流し又は付け待ち」である場合において、車載端末30が実行する処理を例示するフロー図。The flowchart which illustrates the process which the vehicle-mounted terminal 30 performs, when a vehicle allocation means is "a sink or waiting for attachment." 配車手段が「流し又は付け待ち」である場合において、案内コンテンツが再生されている状態の車載端末用画面70を例示する図。The figure which illustrates the vehicle-mounted terminal screen 70 in the state where the guidance content is being reproduced when the vehicle allocation means is "flow or waiting". 本発明の第2の実施形態に係るコンテンツ提供システム1Aを含むネットワークの構成を概略的に示す構成図。The block diagram which shows schematically the structure of the network containing the content provision system 1A which concerns on the 2nd Embodiment of this invention. コンテンツ提供システム1Aが備えるコンテンツ配信サーバ10A及び車載端末30Aがそれぞれ有する機能を概略的に示すブロック図。The block diagram which shows roughly the function which the content distribution server 10A and in-vehicle terminal 30A with which the content provision system 1A has is respectively shown. 車載端末情報テーブル611Aにおいて管理される情報を例示する図。The figure which illustrates the information managed in in-vehicle terminal information table 611A. コンテンツ情報テーブル612Aにおいて管理される情報を例示する図。The figure which illustrates the information managed in the content information table 612A. 配車依頼管理テーブル613Aにおいて管理される情報を例示する図。The figure which illustrates the information managed in the vehicle allocation request management table 613A. 配車サービスにおける配車の確定に応じてコンテンツ配信サーバ10A及び車載端末30Aが実行する処理を例示するシーケンス図。The sequence diagram which illustrates the processing which content distribution server 10A and in-vehicle terminal 30A perform according to the dispatch decision in a vehicle dispatch service. 車載端末30Aにおけるコンテンツの再生の際にコンテンツ配信サーバ10A及び車載端末30Aが実行する処理を例示するシーケンス図。The sequence diagram which illustrates the processing which content distribution server 10A and in-vehicle terminal 30A perform at the time of reproduction of contents in in-vehicle terminal 30A. 案内コンテンツが再生されている状態の車載端末用画面70Aを例示する図。The figure which illustrates 70 A of in-vehicle terminal screens in the state where the guidance content is reproduced. 既定の広告コンテンツが再生されている状態の車載端末用画面70Aを例示する図。The figure which illustrates 70 A of in-vehicle terminal screens in the state where the default advertising content is reproduced. メールアドレス入力画面80Aを例示する図。The figure which illustrates 80 A of mail address input screens. 支払情報が表示されている状態の車載端末用画面70Aを例示する図。The figure which illustrates 70 A of vehicle terminal screens in the state where payment information is displayed. 本発明の第3の実施形態に係るコンテンツ提供システム1Bを含むネットワークの構成を概略的に示す構成図。The block diagram which shows roughly the structure of the network containing the content provision system 1B which concerns on the 3rd Embodiment of this invention. コンテンツ提供システム1Bが備えるコンテンツ配信サーバ10B及び車載端末30Bがそれぞれ有する機能を概略的に示すブロック図。The block diagram which shows roughly the function which the content delivery server 10B and the vehicle-mounted terminal 30B with which the content provision system 1B has is respectively shown. 車載端末情報テーブル611Bにおいて管理される情報を例示する図。The figure which illustrates the information managed in the vehicle-mounted terminal information table 611B. コンテンツ情報テーブル612Bにおいて管理される情報を例示する図。The figure which illustrates the information managed in the content information table 612B. 配車依頼管理テーブル613Bにおいて管理される情報を例示する図。The figure which illustrates the information managed in the vehicle allocation request management table 613B. コンテンツ配信サーバ10B及び車載端末30Bが実行する処理を例示するシーケンス図。The sequence diagram which illustrates the processing which content distribution server 10B and in-vehicle terminal 30B perform. 案内コンテンツが再生されている状態の車載端末用画面70Bを例示する図。The figure which illustrates the in-vehicle terminal screen 70B in the state where the guidance content is reproduced. 配車依頼において乗客の目的地が設定されている場合におけるコンテンツリストの設定内容を例示する図。The figure which illustrates the setting content of a content list in case the destination of a passenger is set in the dispatch request. 乗客が配車サービスを利用していない場合におけるコンテンツリストの設定内容を例示する図。The figure which illustrates the setting content of a content list when a passenger is not using the dispatch service. 図28に例示したコンテンツリストが調整される様子を説明するための図。FIG. 29 is a diagram for explaining how the content list illustrated in FIG. 28 is adjusted. 支払情報が表示されている状態の車載端末用画面70Bを例示する図。The figure which illustrates screen 70B for in-vehicle terminals in the state where payment information is displayed. 鉄道の運行情報が含まれるコンテンツが再生される車載端末用画面70Bを例示する図。The figure which illustrates the in-vehicle terminal screen 70B in which the content containing the train operation information is reproduced.
 以下、図面を参照しながら、本発明の実施形態について説明する。 Hereinafter, embodiments of the present invention will be described with reference to the drawings.
 図1は、本発明の第1の実施形態に係るコンテンツ提供システム1を含むネットワークの構成を概略的に示す構成図である。システム1は、図示するように、コンテンツ提供サーバ10と、当該サーバ10とインターネット等の通信ネットワーク20を介して通信可能に接続されると共にタクシー40の客室内に設置されている車載端末30(情報処理装置)とを備える。図1においては、1つの車載端末30のみが図示されているが、システム1は、複数のタクシー40にそれぞれ設置される複数の車載端末30を備え得る。コンテンツ提供システム1は、タクシー40の乗客に対して、車載端末30を介して動画又は音声等のコンテンツを提供する機能を有する。 FIG. 1 is a configuration diagram schematically showing the configuration of a network including a content providing system 1 according to the first embodiment of the present invention. As shown in the figure, the system 1 is communicatively connected to a content providing server 10 and the server 10 via a communication network 20 such as the Internet, and is installed in a cabin of a taxi 40 in a vehicle-mounted terminal 30 (information). Processing device). Although only one vehicle-mounted terminal 30 is shown in FIG. 1, the system 1 may include a plurality of vehicle-mounted terminals 30 installed in a plurality of taxis 40, respectively. The content providing system 1 has a function of providing the passengers of the taxi 40 with content such as video or audio via the vehicle-mounted terminal 30.
 コンテンツ提供サーバ10は、一般的なコンピュータとして構成されており、図1に示すように、CPU又はGPU等として構成されるコンピュータプロセッサ11と、メインメモリ12と、入出力I/F13と、通信I/F14と、ストレージ(記憶装置)15とを備え、これらの各構成要素が図示しないバス等を介して電気的に接続されている。 The content providing server 10 is configured as a general computer, and as shown in FIG. 1, a computer processor 11 configured as a CPU or GPU, a main memory 12, an input / output I / F 13, and a communication I. / F14 and a storage (storage device) 15, each of which is electrically connected via a bus or the like (not shown).
 コンピュータプロセッサ11は、ストレージ15等に記憶されている様々なプログラムをメインメモリ12に読み込んで、当該プログラムに含まれる各種の命令を実行する。メインメモリ12は、例えば、DRAM等によって構成される。 The computer processor 11 reads various programs stored in the storage 15 or the like into the main memory 12 and executes various instructions included in the programs. The main memory 12 is composed of, for example, a DRAM or the like.
 入出力I/F13は、ユーザ等との間で情報をやり取りするための各種の入出力装置を含む。入出力I/F13は、例えば、キーボード、ポインティングデバイス(例えば、マウス、タッチパネル等)等の情報入力装置、マイクロフォン等の音声入力装置、カメラ等の画像入力装置を含む。また、入出力I/F13は、ディスプレイ等の画像出力装置(表示装置)、スピーカー等の音声出力装置を含む。 The input / output I / F 13 includes various input / output devices for exchanging information with users and the like. The input / output I / F 13 includes, for example, an information input device such as a keyboard and a pointing device (for example, a mouse and a touch panel), a voice input device such as a microphone, and an image input device such as a camera. Further, the input / output I / F 13 includes an image output device (display device) such as a display and an audio output device such as a speaker.
 通信I/F14は、ネットワークアダプタ等のハードウェア、各種の通信用ソフトウェア、及びこれらの組み合わせとして実装され、通信ネットワーク20等を介した有線又は無線の通信を実現できるように構成されている。 The communication I / F 14 is implemented as hardware such as a network adapter, various communication software, and a combination thereof, and is configured to realize wired or wireless communication via the communication network 20 or the like.
 ストレージ15は、例えば磁気ディスク又はフラッシュメモリ等によって構成される。ストレージ15は、オペレーティングシステムを含む様々なプログラム及び各種データ等を記憶する。 The storage 15 is composed of, for example, a magnetic disk or a flash memory. The storage 15 stores various programs including an operating system, various data, and the like.
 本実施形態において、サーバ10は、それぞれが上述したハードウェア構成を有する複数のコンピュータを用いて構成され得る。例えば、サーバ10は、複数のサーバ装置によって構成され得る。 In the present embodiment, the server 10 can be configured by using a plurality of computers each having the above-described hardware configuration. For example, the server 10 may be composed of a plurality of server devices.
 このように構成されたコンテンツ提供サーバ10は、ウェブサーバ及びアプリケーションサーバとしての機能を有するように構成することができ、この場合、車載端末30にインストールされているウェブブラウザ又はその他のアプリケーションからの要求に応答して各種の処理を実行し、当該処理の結果に応じた画面データ(例えば、HTMLデータ)及び制御データ等を車載端末30に送信する。車載端末30では、受信したデータに基づくウェブページ又はその他の画面が表示され得る。 The content providing server 10 configured as described above can be configured to have a function as a web server and an application server. In this case, a request from a web browser or another application installed in the vehicle-mounted terminal 30. In response to, various kinds of processing are executed, and screen data (for example, HTML data) and control data according to the result of the processing are transmitted to the vehicle-mounted terminal 30. On the vehicle-mounted terminal 30, a web page or other screen based on the received data can be displayed.
 また、コンテンツ提供サーバ10は、図1に示すように、通信ネットワーク20を介して、配車管理サーバ50及びタクシー事業者サーバ54と通信可能に接続されており、これらのサーバ50、54との間で各種の情報のやり取りが可能となっている。 In addition, as shown in FIG. 1, the content providing server 10 is communicably connected to the vehicle allocation management server 50 and the taxi company server 54 via the communication network 20, and is connected to these servers 50, 54. It is possible to exchange various information with.
 配車管理サーバ50は、通信ネットワーク20を介して通信可能に接続されたユーザ端末52を操作するユーザからの要求に応答して、当該ユーザに対してタクシー40を配車するタクシーの配車サービスを提供する。当該サービスは、例えば、スマートフォンとして構成されるユーザ端末52にインストールされている配車サービス用のアプリケーションを介して提供される。また、配車管理サーバ50は、通信ネットワーク20を介して通信可能に接続されたドライバー端末44を操作すると共にタクシー40を運転するドライバーに対して、当該ドライバー端末44を介して、配車サービスにおける各種の依頼(例えば、迎車の依頼等)を行うように構成されている。また、配車管理サーバ50は、配車サービスのユーザ(乗客)に関連する乗客関連情報等を記憶する記憶装置をさらに備える。当該乗客関連情報は、ユーザアカウント等の乗客識別情報に関連付けて記憶され得る。 In response to a request from a user who operates a user terminal 52 communicably connected via the communication network 20, the vehicle allocation management server 50 provides a taxi allocation service for allocating a taxi 40 to the user. .. The service is provided, for example, via an application for a vehicle allocation service installed in the user terminal 52 configured as a smartphone. Further, the vehicle allocation management server 50 operates a driver terminal 44 communicatively connected via the communication network 20 and provides a driver who drives the taxi 40 with various kinds of vehicle allocation services via the driver terminal 44. It is configured to make a request (for example, a request for a vehicle to pick up). Further, the vehicle allocation management server 50 further includes a storage device that stores passenger-related information related to a user (passenger) of the vehicle allocation service. The passenger-related information may be stored in association with passenger identification information such as a user account.
 車載端末30は、一般的なコンピュータとして構成されており、図1に示すように、コンピュータプロセッサ31と、メインメモリ32と、入出力I/F33と、通信I/F34と、ストレージ(記憶装置)35とを備え、これらの各構成要素が図示しないバス等を介して電気的に接続されている。 The vehicle-mounted terminal 30 is configured as a general computer, and as shown in FIG. 1, a computer processor 31, a main memory 32, an input / output I / F 33, a communication I / F 34, and a storage (storage device). 35, and each of these components is electrically connected via a bus or the like (not shown).
 コンピュータプロセッサ31は、CPU又はGPU等として構成され、ストレージ35等に記憶されている様々なプログラムをメインメモリ32に読み込んで、当該プログラムに含まれる各種の命令を実行する。メインメモリ32は、例えば、DRAM等によって構成される。 The computer processor 31 is configured as a CPU, a GPU, or the like, reads various programs stored in the storage 35 or the like into the main memory 32, and executes various instructions included in the program. The main memory 32 is composed of, for example, a DRAM or the like.
 入出力I/F33は、ユーザ等との間で情報をやり取りするための各種の入出力装置を含む。入出力I/F33は、例えば、キーボード、ポインティングデバイス(例えば、マウス、タッチパネル等)等の情報入力装置、マイクロフォン等の音声入力装置、カメラ等の画像入力装置を含む。また、入出力I/F33は、ディスプレイ等の画像出力装置、スピーカー等の音声出力装置を含む。 The input / output I / F 33 includes various input / output devices for exchanging information with users and the like. The input / output I / F 33 includes, for example, an information input device such as a keyboard and a pointing device (for example, a mouse and a touch panel), a voice input device such as a microphone, and an image input device such as a camera. The input / output I / F 33 also includes an image output device such as a display and an audio output device such as a speaker.
 通信I/F34は、ネットワークアダプタ等のハードウェア、各種の通信用ソフトウェア、及びこれらの組み合わせとして実装され、通信ネットワーク20等を介した有線又は無線の通信を実現できるように構成されている。 The communication I / F 34 is implemented as hardware such as a network adapter, various types of communication software, and a combination thereof, and is configured to realize wired or wireless communication via the communication network 20 or the like.
 ストレージ35は、例えば磁気ディスク又はフラッシュメモリ等によって構成される。ストレージ35は、オペレーティングシステムを含む様々なプログラム及び各種データ等を記憶する。ストレージ35が記憶するプログラムは、アプリケーションマーケット等からダウンロードされてインストールされ得る。 The storage 35 is composed of, for example, a magnetic disk or a flash memory. The storage 35 stores various programs including an operating system, various data, and the like. The program stored in the storage 35 may be downloaded from the application market or the like and installed.
 本実施形態において、車載端末30は、タブレット端末、スマートフォン、デジタルサイネージ装置、又はスマートスピーカ等として構成され得る。本実施形態において、車載端末30は、タクシー40の客室内の任意に位置に設置され得る。例えば、車載端末30は、助手席のヘッドレスト付近において、ディスプレイ等の画像出力装置が後部座席を向くように設置される。 In the present embodiment, the vehicle-mounted terminal 30 can be configured as a tablet terminal, a smartphone, a digital signage device, a smart speaker, or the like. In the present embodiment, the vehicle-mounted terminal 30 can be installed at any position in the cabin of the taxi 40. For example, the vehicle-mounted terminal 30 is installed near the headrest of the passenger seat so that an image output device such as a display faces the rear seat.
 また、車載端末30は、図1に示すように、タクシー40に設置されているタクシーメーター42と(例えば、BLE等の近距離無線通信を介して)通信可能に接続されており、当該タクシーメーター42との間で各種の情報のやり取りが可能となっている。また、タクシー40は、タクシーメーター42の他、カーナビゲーションシステム、各種の決済用装置(例えば、クレジットカード決済端末等)、タクシー用無線機、及び、ドライブレコーダー等のタクシーの営業に必要な様々な装置が設置され得る。 In addition, as shown in FIG. 1, the vehicle-mounted terminal 30 is communicably connected to a taxi meter 42 installed in the taxi 40 (for example, via short-range wireless communication such as BLE), and the taxi meter concerned. Various kinds of information can be exchanged with 42. In addition to the taxi meter 42, the taxi 40 includes a car navigation system, various payment devices (for example, credit card payment terminals, etc.), taxi radios, drive recorders, and various other necessary items for taxi business. The device may be installed.
 また、車載端末30は、図1に示すように、通信ネットワーク20を介して、コンテンツ提供サーバ10の他、配車管理サーバ50、ユーザ端末52、及びタクシー事業者サーバ54と通信可能に接続され得る。さらに、車載端末30は、通信ネットワーク20を介して、又は、BLE等の近距離無線通信を介して、ドライバー端末44と通信可能に接続され得る。 Further, as shown in FIG. 1, the vehicle-mounted terminal 30 can be communicatively connected to the content providing server 10, the vehicle allocation management server 50, the user terminal 52, and the taxi company server 54 via the communication network 20. .. Further, the vehicle-mounted terminal 30 can be communicatively connected to the driver terminal 44 via the communication network 20 or via short-range wireless communication such as BLE.
 次に、本実施形態のコンテンツ提供システム1が有する機能について説明する。図2は、システム1が備えるコンテンツ提供サーバ10及び車載端末30がそれぞれ有する機能を概略的に示すブロック図である。サーバ10は、図示するように、情報を記憶及び管理する情報記憶管理部61と、車載端末30を介した乗客に対するコンテンツの提供を制御するコンテンツ提供制御部63とを有する。これらの機能は、コンピュータプロセッサ11及びメインメモリ12等のハードウェア、並びに、ストレージ15等に記憶されている各種プログラムやデータ等が協働して動作することによって実現され、例えば、メインメモリ12に読み込まれたプログラムに含まれる命令をコンピュータプロセッサ11が実行することによって実現される。また、コンテンツ提供サーバ10が有するこれらの機能は、サーバ10と車載端末30とが協働することによって実現され、又は、車載端末30によって実現され得る。 Next, the functions of the content providing system 1 of this embodiment will be described. FIG. 2 is a block diagram schematically showing the functions of the content providing server 10 and the vehicle-mounted terminal 30 included in the system 1. As illustrated, the server 10 includes an information storage management unit 61 that stores and manages information, and a content provision control unit 63 that controls provision of content to passengers via the vehicle-mounted terminal 30. These functions are realized by hardware such as the computer processor 11 and the main memory 12 and various programs and data stored in the storage 15 and the like operating in cooperation with each other. It is realized by the computer processor 11 executing the instructions included in the read program. Further, these functions of the content providing server 10 may be realized by the cooperation of the server 10 and the vehicle-mounted terminal 30, or may be realized by the vehicle-mounted terminal 30.
 また、車載端末30は、図2に示すように、情報を記憶及び管理する情報記憶管理部64と、車載端末30における情報の出力を制御する情報出力制御部65とを有する。これらの機能は、コンピュータプロセッサ31及びメインメモリ32等のハードウェア、並びに、ストレージ35等に記憶されている各種プログラムやデータ等が協働して動作することによって実現され、例えば、メインメモリ32に読み込まれたプログラムに含まれる命令をコンピュータプロセッサ31が実行することによって実現される。また、車載端末30が有するこれらの機能は、コンテンツ提供サーバ10と車載端末30とが協働することによって実現され、又は、サーバ10によって実現され得る。 Further, as shown in FIG. 2, the vehicle-mounted terminal 30 has an information storage management unit 64 that stores and manages information, and an information output control unit 65 that controls the output of information in the vehicle-mounted terminal 30. These functions are realized by the hardware such as the computer processor 31 and the main memory 32, and various programs and data stored in the storage 35 and the like operating in cooperation with each other. It is realized by the computer processor 31 executing the instructions included in the read program. Further, these functions of the vehicle-mounted terminal 30 can be realized by the content providing server 10 and the vehicle-mounted terminal 30 working together, or can be realized by the server 10.
 コンテンツ提供サーバ10の情報記憶管理部61は、ストレージ15等によって構成され、様々な情報を記憶及び管理する。例えば、情報記憶管理部61は、図2に示すように、車載端末30に関する情報を管理する車載端末情報テーブル611と、車載端末30を介して乗客に提供するコンテンツ自体を格納するコンテンツDB612とを有するように構成される。 The information storage management unit 61 of the content providing server 10 is configured by the storage 15 and the like, and stores and manages various information. For example, as shown in FIG. 2, the information storage management unit 61 includes an in-vehicle terminal information table 611 that manages information about the in-vehicle terminal 30 and a content DB 612 that stores content itself to be provided to passengers via the in-vehicle terminal 30. Configured to have.
 コンテンツ提供サーバ10のコンテンツ提供制御部63は、タクシー40の乗客に対するコンテンツの提供の制御に関する様々な処理を実行する。例えば、コンテンツ提供制御部63は、コンテンツDB612に格納されているコンテンツを車載端末30に対して送信するように構成される。 The content provision control unit 63 of the content provision server 10 executes various processes related to control of content provision to passengers of the taxi 40. For example, the content provision control unit 63 is configured to transmit the content stored in the content DB 612 to the vehicle-mounted terminal 30.
 車載端末30の情報記憶管理部64は、ストレージ35等によって構成され、様々な情報を記憶及び管理する。例えば、情報記憶管理部64は、コンテンツ提供サーバ10から受信したコンテンツを記憶するように構成される。 The information storage management unit 64 of the vehicle-mounted terminal 30 is configured by the storage 35 and the like, and stores and manages various information. For example, the information storage management unit 64 is configured to store the content received from the content providing server 10.
 車載端末30の情報出力制御部65は、車載端末30における情報の出力の制御に関する様々な処理を実行する。本実施形態において、情報出力制御部65は、車載端末30が設置されているタクシー40の状態を認識し、当該タクシー40の状態が実車状態(乗客が乗車している状態)である間、コンテンツを出力するように構成されている。例えば、情報出力制御部65は、タクシー40の状態が実車状態に変化したことを認識すると、コンテンツ提供サーバ10からストリーミング形式で送信されるコンテンツ、又は、ストレージ35等に予めダウンロードされているコンテンツ等の出力を開始するように構成される。 The information output control unit 65 of the vehicle-mounted terminal 30 executes various processes related to control of output of information in the vehicle-mounted terminal 30. In the present embodiment, the information output control unit 65 recognizes the state of the taxi 40 in which the vehicle-mounted terminal 30 is installed, and the content is displayed while the state of the taxi 40 is the actual vehicle state (the state in which passengers are on board). Is configured to output. For example, when the information output control unit 65 recognizes that the state of the taxi 40 has changed to an actual vehicle state, the content transmitted from the content providing server 10 in the streaming format, the content previously downloaded to the storage 35, or the like. Is configured to start the output of.
 本実施形態において、コンテンツは、乗客が配車に用いた配車手段に基づいて当該乗客に対して提供される。例えば、車載端末30の情報出力制御部65は、複数のコンテンツの中から乗客の配車手段に基づいて選択されたコンテンツを出力し、又は、所定のコンテンツに対して乗客の配車手段に基づく編集又は加工を施して当該コンテンツを出力するように構成される。コンテンツの選択、或いは、編集又は加工は、コンテンツ提供サーバ10(コンテンツ提供制御部63)又は車載端末30(情報出力制御部65)によって実現され得る。 In the present embodiment, the content is provided to the passenger based on the vehicle dispatching method used by the passenger to dispatch the vehicle. For example, the information output control unit 65 of the vehicle-mounted terminal 30 outputs a content selected from a plurality of contents based on the passenger's vehicle allocation means, or edits a predetermined content based on the passenger's vehicle allocation means. It is configured to perform processing and output the content. The selection, editing, or processing of the content can be realized by the content providing server 10 (content providing control unit 63) or the vehicle-mounted terminal 30 (information output control unit 65).
 このように、本実施形態におけるコンテンツ提供システム1は、タクシー40の状態が実車状態である間、当該タクシー40の客室内に設けられた車載端末30において、乗客の配車手段に基づいてコンテンツを出力するから、乗客の配車手段に基づく適切なコンテンツの提供を可能とする。 As described above, the content providing system 1 according to the present embodiment outputs the content based on the passenger dispatching means in the vehicle-mounted terminal 30 provided in the cabin of the taxi 40 while the taxi 40 is in the actual vehicle state. Therefore, it is possible to provide appropriate contents based on the passenger dispatching means.
 本実施形態において、車載端末30において出力されるコンテンツは、動画、静止画、及び、音声の何れか、又は、これらの組合せが含まれる。つまり、車載端末30の情報出力制御部65は、例えば、動画及び音声から成る映像コンテンツを再生し(画像を表示すると共に音声を出力し)、動画のみから成る無音の映像コンテンツを再生し(画像を表示し)、又は、音声のみから成る音声コンテンツを再生する(音声を出力する)ように構成される。これらのコンテンツは、広告、番組、映画、楽曲、又はBGM等として構成され得る。 In the present embodiment, the content output from the vehicle-mounted terminal 30 includes any one of a moving image, a still image, and a sound, or a combination thereof. That is, the information output control unit 65 of the vehicle-mounted terminal 30 reproduces, for example, a video content including a moving image and a sound (displays an image and outputs a sound) and reproduces a silent video content including only a moving image (the image). Is displayed), or the audio content consisting of only audio is played back (audio is output). These contents may be configured as advertisements, programs, movies, songs, BGM, etc.
 本実施形態において、車載端末30の情報出力制御部65は、タクシー40の状態の実車状態への変化に応じて、乗客の配車手段にかかわらず所定のコンテンツを出力し、その後、複数のコンテンツの中から乗客の配車手段に少なくとも基づいて選択されるコンテンツを出力するように構成され得る。例えば、上記所定のコンテンツは、車載端末30のストレージ35等に予め格納されている一方、配車手段に基づいて選択されるコンテンツは、乗客毎に選択されてコンテンツ提供サーバ10から提供される。こうした構成は、乗客の乗車に応じて迅速に所定のコンテンツを出力し、その後、当該乗客の配車手段に応じて適切に選択されたコンテンツを出力することを可能とする。 In the present embodiment, the information output control unit 65 of the vehicle-mounted terminal 30 outputs a predetermined content according to the change of the state of the taxi 40 to the actual vehicle state, regardless of the vehicle dispatching means of the passenger, and then outputs a plurality of content items. It may be configured to output content selected at least based on the vehicle dispatching means of the passenger. For example, the predetermined content is stored in advance in the storage 35 or the like of the vehicle-mounted terminal 30, while the content selected based on the vehicle allocation means is provided for each passenger by the content providing server 10. With such a configuration, it is possible to quickly output the predetermined content in response to the passenger getting on and then to output the content appropriately selected according to the vehicle dispatching means of the passenger.
 本実施形態において、タクシー40の状態は、実車(賃走)の他、例えば、迎車、空車、及び、支払の少なくとも一部を含むように構成される。また、当該状態は、様々な装置によって管理され得る。例えば、タクシー40の状態は、典型的には、タクシーメーター42によって管理され、車載端末30の情報出力制御部65は、当該タクシーメーター42から提供される情報に少なくとも基づいてタクシー40の現在の状態を認識するように構成され得る。例えば、タクシー40のドライバーが乗客を乗せる際にタクシーメーター42に対して所定の操作(実車ボタンを選択する操作等)を行うと、タクシーメーター42から車載端末30に対して、実車(賃走)状態への変化に対応する情報が送信される。こうした構成は、タクシーメーター42に対する操作と連動して車載端末30によるタクシー40の状態の認識が行われるから、タクシー40のドライバーの操作負担を軽減し得る。なお、車載端末30の情報出力制御部65は、タクシーメーター42との連動以外の方法でタクシー40の状態を認識するように構成することもでき、例えば、ドライバー端末44から提供される情報に基づいてタクシー40の状態を認識し、又は、車載端末30を介して入力される情報(例えば、車載端末30のカメラを介して入力される後部座席の映像情報等を含む。)に基づいてタクシー40の状態を認識するように構成することもできる。 In the present embodiment, the state of the taxi 40 is configured to include at least a part of the actual vehicle (rental), as well as the pick-up vehicle, empty vehicle, and payment. In addition, the state can be managed by various devices. For example, the state of the taxi 40 is typically managed by the taxi meter 42, and the information output control unit 65 of the vehicle-mounted terminal 30 determines the current state of the taxi 40 based on at least the information provided by the taxi meter 42. Can be configured to recognize. For example, when the driver of the taxi 40 carries out a predetermined operation (operation of selecting an actual vehicle button, etc.) on the taxi meter 42 when a passenger gets in, an actual vehicle (rental) from the taxi meter 42 to the in-vehicle terminal 30. Information corresponding to the change to the state is transmitted. With such a configuration, since the state of the taxi 40 is recognized by the vehicle-mounted terminal 30 in conjunction with the operation of the taxi meter 42, the operation load on the driver of the taxi 40 can be reduced. Note that the information output control unit 65 of the vehicle-mounted terminal 30 may be configured to recognize the state of the taxi 40 by a method other than interlocking with the taxi meter 42. For example, based on information provided from the driver terminal 44, The taxi 40 is recognized based on the state of the taxi 40 or based on the information input through the vehicle-mounted terminal 30 (for example, including the image information of the rear seats input through the camera of the vehicle-mounted terminal 30). It can also be configured to recognize the state of.
 また、車載端末30の情報出力制御部65は、乗客の配車手段が、乗客に関連する乗客関連情報が提供される第1の手段である場合には、当該乗客関連情報に基づくコンテンツを出力する一方、乗客の配車手段が、当該乗客関連情報が提供されない第2の手段である場合には、所定のコンテンツを出力するように構成され得る。例えば、情報出力制御部65は、乗客の配車手段が第1の手段である場合、コンテンツ提供サーバ10によって提供される当該乗客の乗客関連情報に基づくコンテンツを出力する一方、乗客の配車手段が第2の手段である場合、コンテンツ提供サーバ10によって提供される、又は、車載端末30(ストレージ35等)に予め格納されている所定のコンテンツを出力するように構成され得る。こうした構成は、乗客関連情報の有無に応じた適切なコンテンツの提供を可能とする。 In addition, the information output control unit 65 of the vehicle-mounted terminal 30 outputs the content based on the passenger-related information when the passenger-dispatching means is the first means for providing the passenger-related information related to the passenger. On the other hand, when the passenger dispatching means is the second means for which the passenger related information is not provided, the passenger dispatching means may be configured to output the predetermined content. For example, when the passenger dispatching means is the first means, the information output control unit 65 outputs the content based on the passenger-related information of the passenger provided by the content providing server 10, while the passenger dispatching means is the first means. In the case of the second means, it may be configured to output the predetermined content provided by the content providing server 10 or stored in advance in the vehicle-mounted terminal 30 (storage 35 or the like). Such a configuration makes it possible to provide appropriate content depending on the presence or absence of passenger-related information.
 本実施形態において、乗客関連情報が提供される第1の手段は、例えば、配車管理サーバ50が提供する配車サービスを含む。この場合、乗客関連情報は、例えば、当該配車サービスの提供のために配車管理サーバ50(の記憶装置)において管理されているユーザ情報であり、例えば、配車管理サーバ50からコンテンツ提供サーバ10及び/又は車載端末30に対して送信される。さらに、当該第1の手段は、例えば、タクシー事業者を介した配車(無線配車等)を含む。この場合、乗客関連情報は、例えば、タクシー事業者のオペレータによって入力され、タクシー事業者サーバ54からコンテンツ提供サーバ10及び/又は車載端末30に対して送信される。また、本実施形態において、乗客関連情報が提供されない第2の手段は、例えば、「流し」又は「付け待ち(タクシー乗り場での待機)」のタクシー40への乗車を含む。なお、こうしたユーザ情報に加えて、個別の配車に関する配車情報(例えば、迎車地及び目的地等)を送信するようにしてもよい。 In the present embodiment, the first means for providing passenger-related information includes, for example, a vehicle allocation service provided by the vehicle allocation management server 50. In this case, the passenger-related information is, for example, user information managed in (the storage device of) the vehicle allocation management server 50 for providing the vehicle allocation service, and, for example, from the vehicle allocation management server 50 to the content providing server 10 and / or Alternatively, it is transmitted to the vehicle-mounted terminal 30. Further, the first means includes, for example, vehicle allocation (wireless vehicle allocation, etc.) via a taxi company. In this case, the passenger-related information is input by, for example, an operator of the taxi company and transmitted from the taxi company server 54 to the content providing server 10 and / or the vehicle-mounted terminal 30. In addition, in the present embodiment, the second means in which the passenger-related information is not provided includes, for example, getting on the taxi 40 which is “sink” or “waiting for arrival (waiting at the taxi stand)”. In addition to such user information, vehicle allocation information (for example, a destination and a destination) regarding individual vehicle allocation may be transmitted.
 ここで、乗客の配車手段が、配車管理サーバ50が提供する配車サービスである場合の配車に関する処理の一例について説明する。サーバ50は、ユーザ端末52から乗車位置(迎車位置)と乗客識別情報とを含む配車依頼を受け付けると、受け付けた配車依頼をドライバー端末44に送信する。当該配車依頼を受信したドライバー端末44は、配車依頼に関する情報を表示するとともに、乗務員(ドライバー)からの配車依頼に対する「承諾」又は「非承諾」等の入力を受け付け、その入力内容をサーバ50に送信する。そして、サーバ50は、ドライバー端末44から受信した配車依頼に対する入力が「承諾」の場合には、配車依頼が成立したと判断し、ユーザ端末52にその旨を送信する。なお、配車依頼は、ユーザ端末52からの送信に限定されず、例えば、配車サービスのオペレータが、電話によって配車依頼を受け付ける場合が含まれる。この場合、オペレータによって入力された必要情報に基づいてサーバ50がドライバー端末44に対して依頼するようにしてもよい。例えば、配車手段がこうした配車サービスである場合、ユーザ端末52等を介した配車依頼の際に、乗客識別情報に基づいて得られる乗客関連情報からコンテンツを出力することが可能となる。 Here, an example of processing relating to vehicle allocation when the vehicle allocation means for passengers is a vehicle allocation service provided by the vehicle allocation management server 50 will be described. When the server 50 accepts the vehicle allocation request including the boarding position (coming-off position) and the passenger identification information from the user terminal 52, the server 50 transmits the received vehicle allocation request to the driver terminal 44. The driver terminal 44 that has received the vehicle allocation request displays information regarding the vehicle allocation request and accepts an input such as “accept” or “non-accept” for the vehicle allocation request from the crew (driver), and the input content is sent to the server 50. Send. Then, when the input for the vehicle allocation request received from the driver terminal 44 is “accept”, the server 50 determines that the vehicle allocation request has been established, and transmits that to the user terminal 52. Note that the vehicle allocation request is not limited to transmission from the user terminal 52, and includes, for example, a case where an operator of the vehicle allocation service receives the vehicle allocation request by telephone. In this case, the server 50 may request the driver terminal 44 based on the necessary information input by the operator. For example, when the vehicle allocation means is such a vehicle allocation service, it becomes possible to output the content from the passenger-related information obtained based on the passenger identification information when requesting a vehicle allocation via the user terminal 52 or the like.
 また、本実施形態において、上記乗客関連情報は、ユーザアカウント等の乗客識別情報に関連付けて記憶される(乗客単位の)個人情報、属性、履歴情報等の様々な情報を含み得る。例えば、乗客関連情報は、乗客の使用言語を含み、この場合、車載端末30の情報出力制御部65は、乗客の配車手段が第1の手段である場合に、乗客の使用言語に適合するようにコンテンツを出力するように構成され得る。例えば、情報出力制御部65は、乗客の使用言語が日本語である場合には、出力するコンテンツの音声を日本語に設定し、乗客の使用言語が英語である場合には、出力するコンテンツの音声を英語に設定する(又は、音声は日本語のままで英語による字幕表示を有効化する)ように構成される。こうした構成は、乗客の使用言語に応じた適切なコンテンツの提供を可能とする。 Further, in the present embodiment, the passenger-related information may include various information such as personal information (on a passenger basis), attributes, and history information stored in association with passenger identification information such as a user account. For example, the passenger-related information includes the language used by the passenger, and in this case, the information output control unit 65 of the vehicle-mounted terminal 30 matches the language used by the passenger when the vehicle dispatching means for the passenger is the first means. Can be configured to output content to. For example, when the passenger's language is Japanese, the information output control unit 65 sets the sound of the content to be output to Japanese, and when the passenger's language is English, the information output controller 65 The audio is set to English (or the audio remains Japanese and the subtitle display in English is enabled). Such a configuration enables provision of appropriate content according to the language used by the passenger.
 また、例えば、乗客関連情報は、乗客の名称(氏名、又は、アカウント名等)を含み、この場合、車載端末30の情報出力制御部65は、乗客の配車手段が第1の手段である場合に、乗客の名称が付加されるようにコンテンツを出力するように構成され得る。例えば、情報出力制御部65は、乗客に対する挨拶に対応するコンテンツであって、乗客の氏名が付加されたコンテンツを出力するように構成される。こうした構成は、例えば、ホスピタリティに優れたコンテンツの提供を可能とする。 In addition, for example, the passenger-related information includes the name (name, account name, etc.) of the passenger, and in this case, the information output control unit 65 of the in-vehicle terminal 30 determines that the passenger dispatching means is the first means. In addition, the content may be configured to be output with the passenger name added. For example, the information output control unit 65 is configured to output the content corresponding to the greeting to the passenger, to which the name of the passenger is added. Such a configuration makes it possible to provide contents with excellent hospitality, for example.
 また、車載端末30の情報出力制御部65は、乗客の配車手段が第1の手段である場合に、複数のコンテンツの中から当該乗客の乗客関連情報に基づいて選択されるコンテンツを出力するように構成される。例えば、情報出力制御部65は、所定の複数の広告コンテンツのうち、乗客関連情報に基づいて選択される1又は複数の広告コンテンツを出力するように構成される。こうしたコンテンツの選択は、例えば、コンテンツ提供サーバ10(コンテンツ提供制御部63)によって行われる。こうした構成は、乗客関連情報に基づいて選択されたコンテンツの提供を可能とする。 In addition, the information output control unit 65 of the vehicle-mounted terminal 30 outputs the content selected from the plurality of contents based on the passenger-related information of the passenger when the passenger dispatching means is the first means. Is composed of. For example, the information output control unit 65 is configured to output one or a plurality of advertisement contents selected based on passenger-related information from among a plurality of predetermined advertisement contents. The selection of such content is performed by the content providing server 10 (content providing control unit 63), for example. Such a configuration enables provision of content selected based on passenger-related information.
 また、コンテンツ提供サーバ10のコンテンツ提供制御部63は、乗客の配車手段が第1の手段である場合に、タクシー40の状態が実車状態へと変化するよりも前に当該乗客の乗客関連情報を取得し、取得した乗客関連情報に基づいて、複数のコンテンツの中から選択されるコンテンツの少なくとも一部を、車載端末30の情報記憶管理部64(ストレージ35等)において記憶するように構成され得る。例えば、コンテンツ提供サーバ10のコンテンツ提供制御部63は、配車管理サーバ50から乗客関連情報を取得すると、当該乗客関連情報に基づいて選択されたコンテンツを、対応するタクシー40に設置されている車載端末30に対して送信するように構成され得る。例えば、配車管理サーバ50は、ユーザ端末52から配車依頼を受け付けると対応する乗客関連情報をコンテンツ提供サーバ10に送信し、乗客関連情報を受信したサーバ10(コンテンツ提供制御部63)が、当該乗客関連情報に基づくコンテンツを対応する車載端末30に対して送信する(つまり、この場合、車載端末30は、ユーザ端末52からの配車依頼に応じてコンテンツを取得する。)。また、例えば、配車管理サーバ50は、ドライバー端末44によって配車依頼の承諾が入力されると対応する乗客関連情報をコンテンツ提供サーバ10に送信し、乗客関連情報を受信したサーバ10(コンテンツ提供制御部63)が、当該乗客関連情報に基づくコンテンツを対応する車載端末30に対して送信する(つまり、この場合、車載端末30は、ドライバー端末44による配車依頼の承諾に応じてコンテンツを取得する。)。こうした構成は、タクシー40の状態が実車状態へと変化するよりも前に車載端末30がコンテンツを取得することを可能とし、例えば、タクシー40に乗客が乗車した(実車状態へと変化した)際におけるコンテンツの迅速な出力を可能とする。なお、車載端末30の情報出力制御部65は、タクシー40の状態が実車状態へと変化した時に、乗客関連情報に基づくコンテンツの送信をコンテンツ提供サーバ10に対して要求するように構成され得る。 Further, the content provision control unit 63 of the content provision server 10 provides the passenger-related information of the passenger before the state of the taxi 40 is changed to the actual vehicle state when the passenger dispatching means is the first means. The information storage management unit 64 (the storage 35 or the like) of the vehicle-mounted terminal 30 may be configured to store at least a part of the content that is acquired and selected from the plurality of contents based on the acquired passenger-related information. .. For example, when the content provision control unit 63 of the content provision server 10 acquires the passenger-related information from the vehicle allocation management server 50, the content selected based on the passenger-related information is used as the in-vehicle terminal installed in the corresponding taxi 40. 30 may be configured to transmit. For example, when the vehicle allocation management server 50 receives a vehicle allocation request from the user terminal 52, the corresponding vehicle-related information is transmitted to the content providing server 10, and the server 10 (content providing control unit 63) that receives the passenger-related information determines that the passenger The content based on the related information is transmitted to the corresponding vehicle-mounted terminal 30 (that is, in this case, the vehicle-mounted terminal 30 acquires the content in response to the vehicle allocation request from the user terminal 52). Further, for example, the vehicle allocation management server 50 transmits the corresponding passenger-related information to the content providing server 10 when the approval of the vehicle allocation request is input by the driver terminal 44, and receives the passenger-related information from the server 10 (content providing control unit). 63) transmits the content based on the passenger-related information to the corresponding vehicle-mounted terminal 30 (that is, in this case, the vehicle-mounted terminal 30 acquires the content according to the approval of the vehicle allocation request by the driver terminal 44). . Such a configuration enables the in-vehicle terminal 30 to acquire the content before the state of the taxi 40 changes to the actual vehicle state, and for example, when a passenger gets on the taxi 40 (changes to the actual vehicle state). It enables quick output of contents in. The information output control unit 65 of the vehicle-mounted terminal 30 may be configured to request the content providing server 10 to transmit the content based on the passenger-related information when the state of the taxi 40 changes to the actual vehicle state.
 次に、このような機能を有する本実施形態のコンテンツ提供システム1の具体例について説明する。この例では、配車管理サーバ50が提供する配車サービスにおいて配車の対象となる複数のタクシー40の各々の客室内に車載端末30が設置されており、システム1は、各車載端末30を介して、タクシー40の乗客に対してコンテンツを提供する。また、この例におけるシステム1では、乗客の配車手段として、(1)配車管理サーバ50が提供する配車サービス、(2)無線配車(タクシー事業者による配車)、及び、(3)「流し」又は「付け待ち」、の3つの手段が想定されている。 Next, a specific example of the content providing system 1 of this embodiment having such a function will be described. In this example, the vehicle-mounted terminal 30 is installed in each guest room of a plurality of taxis 40 that are the target of vehicle allocation in the vehicle allocation service provided by the vehicle allocation management server 50, and the system 1 transmits the vehicle-mounted terminal 30 via each vehicle-mounted terminal 30. Providing content to passengers in taxi 40. In addition, in the system 1 in this example, as vehicle allocation means for passengers, (1) vehicle allocation service provided by the vehicle allocation management server 50, (2) wireless vehicle allocation (vehicle allocation by taxi company), and (3) "sink" or Three means of "waiting for attachment" are envisioned.
 まず、この例において、テーブルで管理される情報について説明する。図3は、この例において、車載端末情報テーブル611において管理される情報を例示する。車載端末情報テーブル611は、配車サービスにおいて配車の対象となる複数のタクシー40にそれぞれ設置されている複数の車載端末30の各々に関する情報を管理し、図示するように、個別の車載端末30を識別する「端末ID」に対応付けて、この車載端末30が設置されている車両(タクシー40)を識別する「車両ID」等の情報を管理する。当該車両IDは、配車管理サーバ50においても、配車サービスにおける各タクシー(車両)を識別するために用いられている。 First, in this example, the information managed by the table will be described. FIG. 3 illustrates information managed in the in-vehicle terminal information table 611 in this example. The in-vehicle terminal information table 611 manages information about each of the plurality of in-vehicle terminals 30 installed in each of the plurality of taxis 40 targeted for vehicle allocation in the vehicle allocation service, and identifies each in-vehicle terminal 30 as illustrated. The information such as "vehicle ID" for identifying the vehicle (taxi 40) in which the vehicle-mounted terminal 30 is installed is managed in association with the "terminal ID". The vehicle ID is also used by the vehicle allocation management server 50 to identify each taxi (vehicle) in the vehicle allocation service.
 次に、この例におけるコンテンツ提供システム1の動作について説明する。まず、乗客の配車手段が「(1)配車サービス」である場合について説明する。図4は、配車手段が配車サービスである場合において、コンテンツ提供サーバ10及び車載端末30が実行する処理を例示するシーケンス図である。まず、図示するように、コンテンツ提供サーバ10が、配車管理サーバ50から乗客関連情報を取得する(ステップS100)。この例において、乗客関連情報は、ユーザ基本情報(氏名、性別、年齢、電話番号、住所、使用言語等)、及び、配車サービスの利用頻度等が含まれる。配車管理サーバ50からの乗客関連情報の取得は、ユーザ端末52等を介した配車依頼に応じて行われ、又は、ドライバー端末44を介した配車依頼の承諾に応じて行われる。 Next, the operation of the content providing system 1 in this example will be described. First, a case will be described in which the vehicle allocation means for passengers is “(1) vehicle allocation service”. FIG. 4 is a sequence diagram illustrating a process executed by the content providing server 10 and the vehicle-mounted terminal 30 when the vehicle allocation means is a vehicle allocation service. First, as illustrated, the content providing server 10 acquires passenger-related information from the vehicle allocation management server 50 (step S100). In this example, the passenger-related information includes basic user information (name, sex, age, telephone number, address, language used, etc.), and the frequency of use of the dispatch service. Acquisition of passenger-related information from the vehicle allocation management server 50 is performed in response to a vehicle allocation request via the user terminal 52 or the like, or in response to a vehicle allocation request approval via the driver terminal 44.
 次に、コンテンツ提供サーバ10が、取得した乗客関連情報に基づいて、乗客に提供する広告コンテンツを選択する(ステップS110)。この例では、コンテンツDB612に格納されている複数の広告コンテンツの中から所定数(例えば、3つ)のコンテンツが選択される。例えば、ユーザ(乗客)の性別、及び年齢等に基づいて、乗客に適合する広告コンテンツが選択される。 Next, the content providing server 10 selects the advertising content to be provided to the passenger based on the acquired passenger-related information (step S110). In this example, a predetermined number (for example, three) of contents are selected from a plurality of advertisement contents stored in the contents DB 612. For example, based on the user's (passenger) 's sex, age, etc., advertisement content suitable for the passenger is selected.
 続いて、コンテンツ提供サーバ10が、選択した広告コンテンツ及び乗客関連情報を車載端末30に送信する(ステップS120)。具体的には、サーバ10は、配車管理サーバ50から乗客に割り当てられたタクシーの車両IDを取得し、当該取得した車両IDを用いて車載端末情報テーブル611を参照することによって、配車されたタクシーに設置されている車載端末30の端末IDを特定し、特定した端末IDに対応する車載端末30に対して広告コンテンツ及び乗客関連情報を送信する。 Subsequently, the content providing server 10 transmits the selected advertising content and passenger-related information to the vehicle-mounted terminal 30 (step S120). Specifically, the server 10 acquires the vehicle ID of the taxi assigned to the passenger from the vehicle allocation management server 50, and refers to the vehicle-mounted terminal information table 611 by using the acquired vehicle ID, thereby allocating the taxi The terminal ID of the vehicle-mounted terminal 30 installed in the vehicle-mounted terminal is specified, and the advertising content and the passenger-related information are transmitted to the vehicle-mounted terminal 30 corresponding to the specified terminal ID.
 そして、コンテンツ提供サーバ10が送信する広告コンテンツ及び乗客関連情報を受信すると、車載端末30が、当該広告コンテンツ及び乗客関連情報をストレージ35等に保存する(ステップS130)。このように、この例では、配車手段が配車サービスである場合、タクシー40に乗客が乗車するよりも前に、当該タクシー40に設置されている車載端末30において、当該乗客に適合する広告コンテンツが予め記憶される。 Then, when the advertisement content and the passenger-related information transmitted by the content providing server 10 are received, the vehicle-mounted terminal 30 stores the advertisement content and the passenger-related information in the storage 35 or the like (step S130). As described above, in this example, when the vehicle allocating means is a vehicle allocating service, before the passenger gets on the taxi 40, the in-vehicle terminal 30 installed in the taxi 40 displays the advertisement content suitable for the passenger. It is stored in advance.
 続いて、車載端末30が、タクシー40の状態が「実車」となるのを待機する(ステップS140においてNO)。具体的には、車載端末30は、乗客のタクシー40への乗車に伴ってドライバーがタクシーメーター42に対する所定の操作を行って、「実車」への変化を示す情報がタクシーメーター42から送信されることを待機する。 Subsequently, the in-vehicle terminal 30 waits until the state of the taxi 40 becomes "actual vehicle" (NO in step S140). Specifically, in the vehicle-mounted terminal 30, the driver performs a predetermined operation on the taxi meter 42 as the passenger gets in the taxi 40, and the taxi meter 42 transmits information indicating a change to the “actual vehicle”. Wait for that.
 そして、タクシー40の状態が「実車」となると(ステップS140においてYES)、車載端末30が、乗客の配車手段を判断すると共に、ディスプレイを起動する(ステップS145)。ここでは、タクシー40の状態が「実車」となる前にコンテンツ提供サーバ10から広告コンテンツ及び乗客関連情報を受信しているので、配車手段が配車サービスであると判断される。 Then, when the state of the taxi 40 becomes "actual vehicle" (YES in step S140), the vehicle-mounted terminal 30 determines the vehicle dispatching means of the passenger and activates the display (step S145). Here, since the advertisement content and the passenger-related information are received from the content providing server 10 before the state of the taxi 40 becomes “actual vehicle”, it is determined that the vehicle allocation means is a vehicle allocation service.
 続いて、車載端末30が、案内コンテンツを再生する(ステップS150)。案内コンテンツは、車載端末30のストレージ35等において予め格納されており、この例では、無音の映像コンテンツとして構成されている。図5は、車載端末30において表示される車載端末用画面70であって、案内コンテンツが再生されている状態の当該画面70を例示する。車載端末用画面70は、画面全体においてコンテンツを表示するように構成されており、画面左下隅において、様々な情報を表示させるためのメニューオブジェクト72が配置されている。当該オブジェクト72が選択されると、車載端末用画面70において、様々な情報(例えば、交通情報、及び、天気予報情報等)を外部から取得して表示するための所定のメニューが表示される。 Subsequently, the vehicle-mounted terminal 30 reproduces the guidance content (step S150). The guidance content is stored in advance in the storage 35 of the vehicle-mounted terminal 30 or the like, and is configured as a silent video content in this example. FIG. 5 illustrates an in-vehicle terminal screen 70 displayed on the in-vehicle terminal 30, and illustrates the screen 70 in a state where the guidance content is being reproduced. The in-vehicle terminal screen 70 is configured to display content on the entire screen, and a menu object 72 for displaying various information is arranged in the lower left corner of the screen. When the object 72 is selected, a predetermined menu for acquiring and displaying various information (for example, traffic information, weather forecast information, etc.) from the outside is displayed on the in-vehicle terminal screen 70.
 この例における案内コンテンツは、乗車した乗客に対する案内情報を含む。配車手段が配車サービスである場合、案内情報は、具体的には、図5に示すように、「xx様、ご乗車ありがとうございます。シートベルトを着用して下さい。」というメッセージ、及び、当該メッセージの上側において再生される、シートベルトを装着する動作に対応するアニメーションを含む。乗客の氏名(図5の例では「xx」)は、コンテンツ提供サーバ10から受信した乗客関連情報に含まれており、車載端末30において、案内コンテンツに対して付加される。また、配車手段が配車サービスである場合、案内コンテンツは、案内情報に含まれるメッセージが、乗客の使用言語で表示されるように構成されている。図5の例は、乗客の使用言語が日本語である場合に対応しており、乗客の使用言語が英語である場合、案内情報に含まれるメッセージは英語となる。なお、乗客の使用言語は、乗客関連情報に含まれている。案内コンテンツは、所定の再生時間(例えば、60秒)のコンテンツとして構成されている。 The guidance content in this example includes guidance information for passengers who have boarded. If the vehicle dispatching method is a vehicle dispatching service, the guidance information is, as shown in FIG. 5, specifically, "Thank you for your ride, xx. Please wear your seat belt." Includes animations corresponding to seat belt wearing motions that are played above the message. The passenger name (“xx” in the example of FIG. 5) is included in the passenger-related information received from the content providing server 10, and is added to the guidance content at the vehicle-mounted terminal 30. Further, when the vehicle allocation means is a vehicle allocation service, the guidance content is configured such that the message included in the guidance information is displayed in the language used by the passenger. The example of FIG. 5 corresponds to the case where the passenger's language is Japanese, and when the passenger's language is English, the message included in the guidance information is English. The language used by the passenger is included in the passenger-related information. The guide content is configured as content having a predetermined reproduction time (for example, 60 seconds).
 そして、案内コンテンツの再生が完了すると、次に、車載端末30が、コンテンツ提供サーバ10によって提供された広告コンテンツを再生する(ステップS160)。具体的には、車載端末30において予め記憶されている所定数の広告コンテンツが所定の順序で順に再生される。 Then, when the reproduction of the guidance content is completed, the in-vehicle terminal 30 next reproduces the advertising content provided by the content providing server 10 (step S160). Specifically, a predetermined number of advertisement contents stored in advance in the vehicle-mounted terminal 30 are sequentially reproduced in a predetermined order.
 広告コンテンツの再生は、タクシー40が目的地に到着し「支払」状態となるまで繰り返し行われる(ステップS170においてNO)。例えば、所定数の広告コンテンツのうち最後のコンテンツの再生が完了した場合には、最初に再生した広告コンテンツの再生へと戻る。 The reproduction of the advertising content is repeated until the taxi 40 arrives at the destination and enters the "payment" state (NO in step S170). For example, when the reproduction of the last content of the predetermined number of advertisement contents is completed, the process returns to the reproduction of the advertisement content reproduced first.
 そして、タクシー40の状態が「支払」となると(ステップS170においてYES)、車載端末30が、支払情報を表示する(ステップS180)。具体的には、車載端末30は、タクシー40のドライバーによるタクシーメーター42に対する所定の操作に応じて「支払」への変化を示す情報がタクシーメーター42から送信されると、支払情報を表示する。その後、タクシー40の状態が「空車」になると、この例では、車載端末30のディスプレイの電源がオフされる。 Then, when the state of the taxi 40 becomes "payment" (YES in step S170), the vehicle-mounted terminal 30 displays the payment information (step S180). Specifically, the in-vehicle terminal 30 displays the payment information when the information indicating the change to “payment” is transmitted from the taxi meter 42 according to a predetermined operation on the taxi meter 42 by the driver of the taxi 40. After that, when the state of the taxi 40 becomes “empty”, in this example, the display of the vehicle-mounted terminal 30 is powered off.
 図6は、支払情報が表示されている状態の車載端末用画面70を例示する。この状態の画面70は、図示するように、支払情報として、支払金額合計、及び、その内訳(運賃、割引、及びその他料金等)を表示する。これらの支払情報は、タクシーメーター42から提供される。 FIG. 6 exemplifies the in-vehicle terminal screen 70 in a state where payment information is displayed. As shown in the figure, the screen 70 in this state displays, as payment information, the total payment amount and its breakdown (fare, discount, other charges, etc.). These payment information is provided from the taximeter 42.
 以上、乗客の配車手段が配車サービスである場合の動作について説明した。次に、乗客の配車手段が「(2)無線配車」である場合について説明する。図7は、配車手段が無線配車である場合において、車載端末30が実行する処理を例示するフロー図である。まず、図示するように、車載端末30は、タクシー事業者サーバ54から乗客関連情報を取得し、ストレージ35等に保存する(ステップS300)。この例において、配車手段が無線配車である場合の乗客関連情報は、配車手段が配車サービスの場合の上述した乗客関連情報と比較して、データ項目の数が少ない。具体的には、この例では、無線配車である場合の乗客関連情報は、ユーザの氏名、使用言語が含まれる。これらの情報は、乗客による配車依頼を電話等で受けたタクシー事業者のオペレータ等によって入力される。 Above, I explained the operation when the vehicle allocation method for passengers is a vehicle allocation service. Next, a case where the passenger dispatching means is “(2) wireless dispatch” will be described. FIG. 7 is a flow diagram illustrating a process executed by the vehicle-mounted terminal 30 when the vehicle allocation means is a wireless vehicle allocation. First, as shown in the figure, the vehicle-mounted terminal 30 acquires passenger-related information from the taxi company server 54 and stores it in the storage 35 or the like (step S300). In this example, the passenger-related information when the vehicle allocation means is a wireless vehicle allocation has a smaller number of data items than the above-mentioned passenger-related information when the vehicle allocation means is a vehicle allocation service. Specifically, in this example, the passenger-related information in the case of wireless dispatch includes the user's name and language used. These pieces of information are input by an operator or the like of a taxi company who receives a vehicle dispatch request by a passenger or the like.
 次に、車載端末30は、配車手段が配車サービスである場合と同様に、タクシー40の状態が「実車」となるのを待機し(ステップS310においてNO)、タクシー40の状態が「実車」となると(ステップS310においてYES)、乗客の配車手段を判断すると共に、ディスプレイを起動する(ステップS315)。ここでは、タクシー40の状態が「実車」となる前にタクシー事業者サーバ54から乗客関連情報を受信しているので、配車手段が無線配車であると判断される。 Next, the in-vehicle terminal 30 waits until the state of the taxi 40 becomes "real vehicle" (NO in step S310), and the state of the taxi 40 becomes "real vehicle", as in the case where the vehicle allocation means is a vehicle allocation service. If so (YES in step S310), the passenger dispatching means is determined and the display is activated (step S315). Here, since the passenger-related information is received from the taxi company server 54 before the state of the taxi 40 becomes "actual vehicle", it is determined that the vehicle allocation means is wireless vehicle allocation.
 そして、車載端末30は、案内コンテンツを再生する(ステップS320)。配車手段が無線配車の場合の案内コンテンツは、配車手段が配車サービスの場合と同様に、乗車した乗客に対する案内情報を含み、具体的には、「xx様、ご乗車ありがとうございます。シートベルトを着用して下さい。」という乗客の氏名が付加されたメッセージ、及び、当該メッセージの上側において再生される、シートベルトを装着する動作を説明するためのアニメーションを含む。案内情報に含まれるメッセージは、乗客の使用言語で表示される。 Then, the vehicle-mounted terminal 30 reproduces the guidance content (step S320). The guide content when the vehicle allocation method is wireless vehicle allocation includes guide information for passengers who boarded the vehicle, as in the case where the vehicle allocation method is vehicle allocation service. Specifically, "Thank you for riding, xx. Seat belt Please wear the message, with the passenger's name added, and an animation for explaining the seatbelt wearing motion that is played above the message. The message included in the guidance information is displayed in the language used by the passenger.
 そして、案内コンテンツの再生が完了すると、次に、車載端末30は、所定の広告コンテンツを再生する(ステップS330)。配車手段が無線配車の場合の広告コンテンツは、配車手段が配車サービスの場合とは異なり、車載端末30において予め記憶されている所定数の広告コンテンツが所定の順序で再生される。 Then, when the reproduction of the guidance content is completed, the in-vehicle terminal 30 then reproduces the predetermined advertisement content (step S330). The advertisement content when the vehicle allocation means is a wireless vehicle allocation is different from when the vehicle allocation means is a vehicle allocation service, and a predetermined number of advertisement contents stored in advance in the vehicle-mounted terminal 30 are reproduced in a predetermined order.
 これ以降の処理は、配車手段が配車サービスの場合と同様である。具体的には、広告コンテンツの再生は、タクシー40が目的地に到着し「支払」状態となるまで繰り返し行われ(ステップS340においてNO)、タクシー40の状態が「支払」となると(ステップS340においてYES)、車載端末30は、支払情報を表示する(ステップS350)。その後、タクシー40の状態が「空車」になると、車載端末30のディスプレイの電源がオフされる。 The subsequent processing is the same as when the vehicle dispatching method is a vehicle dispatching service. Specifically, the reproduction of the advertising content is repeated until the taxi 40 arrives at the destination and is in the "payment" state (NO in step S340), and when the taxi 40 is in the "payment" state (in step S340). YES), the vehicle-mounted terminal 30 displays the payment information (step S350). After that, when the state of the taxi 40 becomes “empty”, the display of the vehicle-mounted terminal 30 is powered off.
 以上、乗客の配車手段が無線配車である場合の動作について説明した。次に、乗客の配車手段が「(3)流し又は付け待ち」である場合について説明する。図8は、配車手段が「流し」又は「付け待ち」である場合において、車載端末30が実行する処理を例示するフロー図である。まず、図示するように、車載端末30は、タクシー40の状態が「実車」となるのを待機し(ステップS400においてNO)、タクシー40の状態が「実車」となると(ステップS400においてYES)、乗客の配車手段を判断すると共に、ディスプレイを起動する(ステップS405)。ここでは、タクシー40の状態が「実車」となる前に、コンテンツ提供サーバ10から広告コンテンツ及び乗客関連情報を受信しておらず、且つ、タクシー事業者サーバ54から乗客関連情報を受信していないので、配車手段が「流し」又は「付け待ち」であると判断される。 Above, I explained the operation when the passenger dispatching method is wireless dispatching. Next, a case where the passenger's vehicle allocation means is “(3) sink or waiting for attachment” will be described. FIG. 8 is a flow diagram exemplifying a process executed by the vehicle-mounted terminal 30 when the vehicle allocation means is “sink” or “waiting for attachment”. First, as shown in the figure, the in-vehicle terminal 30 waits until the state of the taxi 40 becomes "actual vehicle" (NO in step S400), and when the state of the taxi 40 becomes "actual vehicle" (YES in step S400), The passenger dispatching means is determined and the display is activated (step S405). Here, the advertisement content and the passenger-related information are not received from the content providing server 10 and the passenger-related information is not received from the taxi company server 54 before the state of the taxi 40 becomes “actual vehicle”. Therefore, it is determined that the vehicle allocation means is "sink" or "waiting for attachment".
 そして、車載端末30は、案内コンテンツを再生する(ステップS410)。配車手段が「流し」又は「付け待ち」の場合の案内コンテンツは、乗車した乗客に対する案内情報を含み、具体的には、「ご乗車ありがとうございます。シートベルトを着用して下さい。」というメッセージ、及び、当該メッセージの上側において再生される、シートベルトを装着する動作を説明するためのアニメーションを含む(図9を参照)。このように、乗客の配車手段が「流し」又は「付け待ち」である場合の案内コンテンツにおけるメッセージには、乗客の名称が付加されない。また、案内情報に含まれるメッセージも、常に日本語で表示される。 Then, the in-vehicle terminal 30 reproduces the guidance content (step S410). The guidance content when the vehicle dispatching method is "sink" or "waiting" includes guidance information for passengers who board the vehicle, and specifically, "Thank you for your riding. Please wear your seat belt." , And an animation for explaining the operation of wearing the seat belt, which is reproduced above the message (see FIG. 9). In this way, the passenger name is not added to the message in the guidance content when the passenger dispatching means is "flow" or "waiting". Also, the message included in the guide information is always displayed in Japanese.
 これ以降の処理は、配車手段が無線配車の場合と同様である。具体的には、案内コンテンツの再生を完了すると、次に、車載端末30は、所定の広告コンテンツを再生し(ステップS420)、当該広告コンテンツの再生は、タクシー40が目的地に到着し「支払」状態となるまで繰り返し行われ(ステップS430においてNO)、タクシー40の状態が「支払」となると(ステップS430においてYES)、車載端末30は、支払情報を表示する(ステップS440)。その後、タクシー40の状態が「空車」になると、車載端末30のディスプレイの電源がオフされる。 The subsequent processing is the same as when the vehicle dispatching method is wireless dispatching. Specifically, when the reproduction of the guidance content is completed, the in-vehicle terminal 30 then reproduces the predetermined advertisement content (step S420), and the reproduction of the advertisement content is performed by the taxi 40 arriving at the destination. When the state of the taxi 40 becomes "payment" (YES in step S430), the vehicle terminal 30 displays the payment information (step S440). After that, when the state of the taxi 40 becomes “empty”, the display of the vehicle-mounted terminal 30 is powered off.
 このように、この例では、乗客の配車手段が「(1)配車サービス」及び「(2)無線配車」である場合、案内コンテンツに対する乗客の名称の付加、及び、使用言語の設定が行われ、さらに、乗客の配車手段が「(1)配車サービス」である場合、乗客関連情報に基づく広告コンテンツの選択が行われるから、乗客の配車手段に基づく適切なコンテンツが提供される。 As described above, in this example, when the passenger dispatching means are “(1) dispatch service” and “(2) wireless dispatch”, the passenger name is added to the guidance content and the language used is set. Further, when the passenger dispatching means is “(1) vehicle dispatching service”, since the advertising content is selected based on the passenger-related information, appropriate content based on the passenger dispatching means is provided.
 上述した例では、配車手段が配車サービスである場合、タクシー40に乗客が乗車するよりも前に、コンテンツ提供サーバ10から車載端末30に対して広告コンテンツが送信されるようにしたが、本実施形態の他の例では、サーバ10による広告コンテンツの送信は、車載端末30からの要求に応じて行われ、例えば、タクシー40の状態が「実車」となった時に、車載端末30からの要求に応じて行われ、又は、車載端末30における案内コンテンツの再生が完了した後に、車載端末30からの要求に応じてストリーミング形式で行われる。 In the above-mentioned example, when the vehicle allocation means is a vehicle allocation service, the advertisement content is transmitted from the content providing server 10 to the vehicle-mounted terminal 30 before the passenger gets on the taxi 40. In another example of the mode, the server 10 transmits the advertising content in response to a request from the vehicle-mounted terminal 30. For example, when the state of the taxi 40 becomes “actual vehicle”, the server 10 transmits the request from the vehicle-mounted terminal 30. Or in a streaming format in response to a request from the vehicle-mounted terminal 30 after the reproduction of the guidance content in the vehicle-mounted terminal 30 is completed.
 上述した例では、配車手段として「(1)配車サービス」、「(2)無線配車」及び「(3)流し又は付け待ち」が例示されているが、本実施形態における配車手段はこれらに限定されず、その他の配車手段を含むようにしても良いし、また、これらの3つの配車手段の一部を含まないようにしても良い。 In the example described above, “(1) vehicle allocation service”, “(2) wireless vehicle allocation”, and “(3) sink or waiting to attach” are illustrated as the vehicle allocation means, but the vehicle allocation means in the present embodiment is limited to these. However, other vehicle allocation means may be included, or some of these three vehicle allocation means may not be included.
 以上説明した第1の実施形態に係るコンテンツ提供システム1は、タクシー40の状態が実車状態である間、当該タクシー40の客室内に設けられた車載端末30において、乗客の配車手段に基づいてコンテンツ(例えば、案内コンテンツ及び広告コンテンツ)を出力するから、乗客の配車手段に基づく適切なコンテンツの提供を可能とする。 In the content providing system 1 according to the first embodiment described above, while the state of the taxi 40 is the actual vehicle state, the content is based on the vehicle dispatching means of the passenger in the vehicle-mounted terminal 30 provided in the cabin of the taxi 40. Since (for example, guidance content and advertisement content) is output, it is possible to provide appropriate content based on the vehicle dispatching means of passengers.
 上述した第1の実施形態では、コンテンツ提供サーバ10が、乗客に提供されるコンテンツを格納するコンテンツDB612を有するように構成したが、本発明の他の実施形態において、コンテンツは、コンテンツ提供サーバ10の外部のサーバにおいて格納され、当該外部のサーバから提供される。 In the above-described first embodiment, the content providing server 10 is configured to have the content DB 612 that stores the content provided to the passengers, but in another embodiment of the present invention, the content is the content providing server 10. Stored on a server external to the server and provided from the external server.
 図10は、本発明の第2の実施形態に係るコンテンツ提供システム1Aを含むネットワークの構成を概略的に示す構成図である。システム1Aは、図示するように、コンテンツ配信サーバ10Aと、当該サーバ10Aとインターネット等の通信ネットワーク20Aを介して通信可能に接続されると共にタクシー40Aに搭載された車載端末30Aとを備える。図10においては、1つの車載端末30Aのみが図示されているが、システム1Aは、複数のタクシー40Aにそれぞれ搭載された複数の車載端末30Aを備え得る。コンテンツ提供システム1Aは、車載端末30Aを介してタクシー40Aの乗客に対してコンテンツを提供する機能を有する。 FIG. 10 is a configuration diagram schematically showing a configuration of a network including the content providing system 1A according to the second embodiment of the present invention. As shown in the figure, the system 1A includes a content distribution server 10A and an in-vehicle terminal 30A that is communicably connected to the server 10A via a communication network 20A such as the Internet and is mounted on a taxi 40A. Although only one vehicle-mounted terminal 30A is illustrated in FIG. 10, the system 1A may include a plurality of vehicle-mounted terminals 30A mounted in a plurality of taxis 40A, respectively. The content providing system 1A has a function of providing content to passengers in the taxi 40A via the vehicle-mounted terminal 30A.
 コンテンツ配信サーバ10Aは、一般的なコンピュータとして構成されており、図10に示すように、CPU又はGPU等として構成されるコンピュータプロセッサ11Aと、メインメモリ12Aと、入出力I/F13Aと、通信I/F14Aと、ストレージ(記憶装置)15Aとを備え、これらの各構成要素が図示しないバス等を介して電気的に接続されている。 The content distribution server 10A is configured as a general computer, and as shown in FIG. 10, a computer processor 11A configured as a CPU or GPU, a main memory 12A, an input / output I / F 13A, and a communication I. / F14A and a storage (storage device) 15A, and these components are electrically connected via a bus or the like not shown.
 コンピュータプロセッサ11Aは、ストレージ15A等に記憶されている様々なプログラムをメインメモリ12Aに読み込んで、当該プログラムに含まれる各種の命令を実行する。メインメモリ12Aは、例えば、DRAM等によって構成される。 The computer processor 11A reads various programs stored in the storage 15A and the like into the main memory 12A and executes various instructions included in the programs. The main memory 12A is composed of, for example, a DRAM or the like.
 入出力I/F13Aは、ユーザ等との間で情報をやり取りするための各種の入出力装置を含む。入出力I/F13Aは、例えば、キーボード、ポインティングデバイス(例えば、マウス、タッチパネル等)等の情報入力装置、マイクロフォン等の音声入力装置、カメラ等の画像入力装置を含む。また、入出力I/F13Aは、ディスプレイ等の画像出力装置(表示装置)、スピーカー等の音声出力装置を含む。 The input / output I / F 13A includes various input / output devices for exchanging information with users and the like. The input / output I / F 13A includes, for example, an information input device such as a keyboard and a pointing device (for example, a mouse and a touch panel), a voice input device such as a microphone, and an image input device such as a camera. Further, the input / output I / F 13A includes an image output device (display device) such as a display and a sound output device such as a speaker.
 通信I/F14Aは、ネットワークアダプタ等のハードウェア、各種の通信用ソフトウェア、及びこれらの組み合わせとして実装され、通信ネットワーク20A等を介した有線又は無線の通信を実現できるように構成されている。 The communication I / F 14A is implemented as hardware such as a network adapter, various types of communication software, and a combination thereof, and is configured to realize wired or wireless communication via the communication network 20A or the like.
 ストレージ15Aは、例えば磁気ディスク又はフラッシュメモリ等によって構成される。ストレージ15Aは、オペレーティングシステムを含む様々なプログラム及び各種データ等を記憶する。 The storage 15A is composed of, for example, a magnetic disk or a flash memory. The storage 15A stores various programs including an operating system, various data, and the like.
 本実施形態において、サーバ10Aは、それぞれが上述したハードウェア構成を有する複数のコンピュータを用いて構成され得る。例えば、サーバ10Aは、複数のサーバ装置によって構成され得る。 In this embodiment, the server 10A can be configured by using a plurality of computers each having the above-described hardware configuration. For example, the server 10A may be composed of a plurality of server devices.
 このように構成されたコンテンツ配信サーバ10Aは、ウェブサーバ及びアプリケーションサーバとしての機能を有するように構成することができ、この場合、車載端末30Aにインストールされているウェブブラウザ又はその他のアプリケーションからの要求に応答して各種の処理を実行し、当該処理の結果に応じた画面データ(例えば、HTMLデータ)及び制御データ等を車載端末30Aに送信する。車載端末30Aでは、受信したデータに基づくウェブページ又はその他の画面が表示され得る。 The content distribution server 10A configured as described above can be configured to have a function as a web server and an application server. In this case, a request from a web browser or another application installed in the vehicle-mounted terminal 30A. In response to, various kinds of processing are executed, and screen data (for example, HTML data) and control data according to the result of the processing are transmitted to the vehicle-mounted terminal 30A. On the vehicle-mounted terminal 30A, a web page or other screen based on the received data can be displayed.
 また、コンテンツ配信サーバ10Aは、図10に示すように、通信ネットワーク20Aを介して、配車管理サーバ50Aと通信可能に接続されており、当該サーバ50Aとの間で各種の情報のやり取りが可能となっている。 Further, as shown in FIG. 10, the content distribution server 10A is communicably connected to the vehicle allocation management server 50A via the communication network 20A, and various kinds of information can be exchanged with the server 50A. Is becoming
 本実施形態において、配車管理サーバ50Aは、通信ネットワーク20Aを介して通信可能に接続されたユーザ端末52Aを操作するユーザからの要求に応答して、当該ユーザに対してタクシー40Aを配車するタクシーの配車サービスを提供する。当該サービスは、例えば、スマートフォンとして構成されるユーザ端末52Aにインストールされている配車サービス用のアプリケーションを介して提供される。また、配車管理サーバ50Aは、通信ネットワーク20Aを介して通信可能に接続されたドライバー端末44Aを操作すると共にタクシー40Aを運転するドライバー(乗務員)に対して、当該ドライバー端末44Aを介して、配車サービスにおける各種の依頼(例えば、迎車の依頼等)を行うように構成されている。配車管理サーバ50Aは、配車サービスのユーザ(乗客)に関するユーザ情報等を記憶する記憶装置を備える。 In the present embodiment, the vehicle allocation management server 50A responds to a request from a user who operates a user terminal 52A communicatively connected via a communication network 20A, in response to a request from a user who allocates a taxi 40A to the user. Provide a dispatch service. The service is provided, for example, via a vehicle allocation service application installed in the user terminal 52A configured as a smartphone. In addition, the vehicle allocation management server 50A operates a driver terminal 44A communicatively connected via the communication network 20A and provides a vehicle allocation service to the driver (crew member) driving the taxi 40A via the driver terminal 44A. Is configured to make various requests (for example, a request for a vehicle to pick up). The vehicle allocation management server 50A includes a storage device that stores user information regarding users (passengers) of the vehicle allocation service.
 例えば、配車管理サーバ50Aは、ユーザ端末52Aからユーザアカウントと乗車位置(迎車位置)を特定する情報とを含む配車依頼を受け付けると、受け付けた配車依頼に対して割り当てるタクシー40Aを特定し、特定したタクシー40Aに対応するドライバー端末44Aに対して迎車依頼を送信する。迎車依頼を受信したドライバー端末44Aは、迎車依頼に関する情報(乗車位置等)を表示すると共に、迎車依頼に対する回答(「承諾」又は「非承諾」等)のドライバーによる入力を受け付けて、入力された回答をサーバ50Aに送信する。そして、サーバ50Aは、ドライバーによる回答が「承諾」である場合には、配車が確定したと判断してユーザ端末52Aにその旨を送信する一方、ドライバーによる回答が「非承諾」である場合には、新たなタクシー40Aを割り当てる。なお、ユーザ端末52Aを介した配車依頼は、タクシー40Aに乗車するユーザ自身によって行われることに加えて、配車サービスの提供事業者又はタクシー事業者のオペレータ等によって行われ得る(この場合、例えば、ユーザから当該オペレータに対する配車依頼は、電話等によって行われ得る。)。 For example, when the vehicle allocation management server 50A receives a vehicle allocation request including a user account and information for specifying a boarding position (carrying position) from the user terminal 52A, the vehicle allocation management server 50A specifies and specifies the taxi 40A to be allocated to the received vehicle allocation request. A pick-up request is transmitted to the driver terminal 44A corresponding to the taxi 40A. The driver terminal 44A, which has received the intercept request, displays the information regarding the intercept request (boarding position, etc.) and accepts and inputs the answer (“accept” or “non-accept”) to the intercept request by the driver. The answer is transmitted to the server 50A. Then, when the answer from the driver is “accept”, the server 50A determines that the vehicle allocation has been decided and transmits it to the user terminal 52A, while when the answer from the driver is “non-accept”. Allocates a new taxi 40A. Note that the vehicle allocation request via the user terminal 52A can be made by the vehicle rider service provider or the operator of the taxi operator in addition to the user himself / herself who gets on the taxi 40A (in this case, for example, The vehicle dispatch request from the user to the operator can be made by telephone or the like.).
 車載端末30Aは、一般的なコンピュータとして構成されており、図10に示すように、コンピュータプロセッサ31Aと、メインメモリ32Aと、入出力I/F33Aと、通信I/F34Aと、ストレージ(記憶装置)35Aとを備え、これらの各構成要素が図示しないバス等を介して電気的に接続されている。 The in-vehicle terminal 30A is configured as a general computer, and as shown in FIG. 10, a computer processor 31A, a main memory 32A, an input / output I / F 33A, a communication I / F 34A, and a storage (storage device). 35A, each of these components is electrically connected via a bus or the like (not shown).
 コンピュータプロセッサ31Aは、CPU又はGPU等として構成され、ストレージ35A等に記憶されている様々なプログラムをメインメモリ32Aに読み込んで、当該プログラムに含まれる各種の命令を実行する。メインメモリ32Aは、例えば、DRAM等によって構成される。 The computer processor 31A is configured as a CPU, GPU, or the like, reads various programs stored in the storage 35A or the like into the main memory 32A, and executes various instructions included in the program. The main memory 32A is composed of, for example, a DRAM or the like.
 入出力I/F33Aは、ユーザ等との間で情報をやり取りするための各種の入出力装置を含む。入出力I/F33Aは、例えば、キーボード、ポインティングデバイス(例えば、マウス、タッチパネル等)等の情報入力装置、マイクロフォン等の音声入力装置、カメラ等の画像入力装置を含む。また、入出力I/F33Aは、ディスプレイ等の画像出力装置、スピーカー等の音声出力装置を含む。 The input / output I / F 33A includes various input / output devices for exchanging information with users and the like. The input / output I / F 33A includes, for example, an information input device such as a keyboard and a pointing device (for example, a mouse and a touch panel), a voice input device such as a microphone, and an image input device such as a camera. The input / output I / F 33A includes an image output device such as a display and an audio output device such as a speaker.
 通信I/F34Aは、ネットワークアダプタ等のハードウェア、各種の通信用ソフトウェア、及びこれらの組み合わせとして実装され、通信ネットワーク20A等を介した有線又は無線の通信を実現できるように構成されている。 The communication I / F 34A is implemented as hardware such as a network adapter, various kinds of communication software, and a combination thereof, and is configured to realize wired or wireless communication via the communication network 20A or the like.
 ストレージ35Aは、例えば磁気ディスク又はフラッシュメモリ等によって構成される。ストレージ35Aは、オペレーティングシステムを含む様々なプログラム及び各種データ等を記憶する。ストレージ35Aが記憶するプログラムは、アプリケーションマーケット等からダウンロードされてインストールされ得る。 The storage 35A is composed of, for example, a magnetic disk or a flash memory. The storage 35A stores various programs including an operating system, various data, and the like. The program stored in the storage 35A can be downloaded from the application market or the like and installed.
 本実施形態において、車載端末30Aは、タブレット端末、スマートフォン、デジタルサイネージ装置、又はスマートスピーカ等として構成され得る。本実施形態において、車載端末30Aは、タクシー40Aの客室内の任意の位置に設置され得る。例えば、車載端末30Aは、助手席のヘッドレスト付近において、ディスプレイ等の画像出力装置が後部座席を向くように設置される。 In the present embodiment, the in-vehicle terminal 30A can be configured as a tablet terminal, a smartphone, a digital signage device, a smart speaker, or the like. In the present embodiment, the vehicle-mounted terminal 30A can be installed at any position in the cabin of the taxi 40A. For example, the in-vehicle terminal 30A is installed near the headrest of the passenger seat so that the image output device such as a display faces the rear seat.
 また、車載端末30Aは、図10に示すように、タクシー40Aに設置されているタクシーメーター42Aと(例えば、BLE等の近距離無線通信を介して)通信可能に接続されており、当該タクシーメーター42Aとの間で各種の情報のやり取りが可能となっている。また、タクシー40Aは、タクシーメーター42Aの他、カーナビゲーションシステム、各種の決済用装置(例えば、クレジットカード決済端末等)、タクシー用無線機、及び、ドライブレコーダー等のタクシーの営業に必要な様々な装置が設置され得る。 Further, as shown in FIG. 10, the vehicle-mounted terminal 30A is communicatively connected to a taxi meter 42A installed in a taxi 40A (for example, via short-range wireless communication such as BLE), and the taxi meter is connected to the taxi meter 42A. Various kinds of information can be exchanged with the 42A. In addition to the taxi meter 42A, the taxi 40A includes a car navigation system, various payment devices (for example, credit card payment terminals, etc.), taxi radios, drive recorders, and other various items necessary for taxi business. The device may be installed.
 また、車載端末30Aは、図10に示すように、通信ネットワーク20Aを介して、コンテンツ配信サーバ10Aの他、配車管理サーバ50A、及びユーザ端末52Aと通信可能に接続され得る。さらに、車載端末30Aは、通信ネットワーク20Aを介して、又は、BLE等の近距離無線通信を介して、ドライバー端末44Aと通信可能に接続され得る。 Further, as shown in FIG. 10, the vehicle-mounted terminal 30A can be communicatively connected to the content distribution server 10A, the vehicle allocation management server 50A, and the user terminal 52A via the communication network 20A. Further, the in-vehicle terminal 30A can be communicatively connected to the driver terminal 44A via the communication network 20A or via short-range wireless communication such as BLE.
 次に、本実施形態のコンテンツ提供システム1Aが有する機能について説明する。図11は、システム1Aが備えるコンテンツ配信サーバ10A及び車載端末30Aがそれぞれ有する機能を概略的に示すブロック図である。サーバ10Aは、図示するように、情報を記憶及び管理する情報記憶管理部61Aと、車載端末30Aに対するコンテンツの配信を制御するコンテンツ配信制御部63Aと、車載端末30Aにおいて出力されるコンテンツに関連する関連コンテンツの乗客に対する提供を制御する関連コンテンツ提供制御部65Aとを有する。これらの機能は、コンピュータプロセッサ11A及びメインメモリ12A等のハードウェア、並びに、ストレージ15A等に記憶されている各種プログラムやデータ等が協働して動作することによって実現され、例えば、メインメモリ12Aに読み込まれたプログラムに含まれる命令をコンピュータプロセッサ11Aが実行することによって実現される。また、コンテンツ配信サーバ10Aが有するこれらの機能は、サーバ10Aと車載端末30Aとが協働することによって実現され、又は、車載端末30Aによって実現され得る。 Next, the functions of the content providing system 1A of this embodiment will be described. FIG. 11 is a block diagram schematically showing the functions of the content distribution server 10A and the vehicle-mounted terminal 30A included in the system 1A. As illustrated, the server 10A is associated with an information storage management unit 61A that stores and manages information, a content distribution control unit 63A that controls distribution of content to the vehicle-mounted terminal 30A, and content output by the vehicle-mounted terminal 30A. And a related content provision control unit 65A for controlling provision of related content to passengers. These functions are realized by the hardware such as the computer processor 11A and the main memory 12A, and various programs and data stored in the storage 15A and the like operating in cooperation with each other. This is realized by the computer processor 11A executing the instructions included in the read program. Further, these functions of the content distribution server 10A can be realized by the server 10A and the vehicle-mounted terminal 30A working together, or can be realized by the vehicle-mounted terminal 30A.
 また、車載端末30Aは、図11に示すように、情報を記憶及び管理する情報記憶管理部67Aと、車載端末30Aにおける情報の入出力を制御する情報入出力制御部69Aとを有する。これらの機能は、コンピュータプロセッサ31A及びメインメモリ32A等のハードウェア、並びに、ストレージ35A等に記憶されている各種プログラムやデータ等が協働して動作することによって実現され、例えば、メインメモリ32Aに読み込まれたプログラムに含まれる命令をコンピュータプロセッサ31Aが実行することによって実現される。また、車載端末30Aが有するこれらの機能は、コンテンツ配信サーバ10Aと車載端末30Aとが協働することによって実現され、又は、サーバ10Aによって実現され得る。 Further, as shown in FIG. 11, the vehicle-mounted terminal 30A has an information storage management unit 67A that stores and manages information, and an information input / output control unit 69A that controls input / output of information in the vehicle-mounted terminal 30A. These functions are realized by hardware such as the computer processor 31A and the main memory 32A, and various programs and data stored in the storage 35A and the like operating in cooperation with each other. It is realized by the computer processor 31A executing an instruction included in the read program. Further, these functions of the vehicle-mounted terminal 30A can be realized by the content distribution server 10A and the vehicle-mounted terminal 30A working together, or can be realized by the server 10A.
 コンテンツ配信サーバ10Aの情報記憶管理部61Aは、ストレージ15A等によって構成され、様々な情報を記憶及び管理する。例えば、情報記憶管理部61Aは、図11に示すように、車載端末30Aに関する情報を管理する車載端末情報テーブル611Aと、車載端末30Aに対して配信するコンテンツに関する情報を管理するコンテンツ情報テーブル612Aと、配車管理サーバ50Aが提供する配車サービスにおける配車依頼に関する情報を管理する配車依頼管理テーブル613Aと、車載端末30Aに対して配信するコンテンツ自体を格納するコンテンツDB614Aと、乗客に対して提供する関連コンテンツ自体を格納する関連コンテンツDB615Aと、を有するように構成される。 The information storage management unit 61A of the content distribution server 10A is configured by the storage 15A and the like, and stores and manages various information. For example, as shown in FIG. 11, the information storage management unit 61A includes an in-vehicle terminal information table 611A that manages information about the in-vehicle terminal 30A, and a content information table 612A that manages information about content distributed to the in-vehicle terminal 30A. , A vehicle allocation request management table 613A that manages information about vehicle allocation requests in the vehicle allocation service provided by the vehicle allocation management server 50A, a content DB 614A that stores the content itself that is distributed to the in-vehicle terminal 30A, and related content that is provided to passengers And a related content DB 615A that stores itself.
 コンテンツ配信サーバ10Aのコンテンツ配信制御部63Aは、コンテンツの配信の制御に関する様々な処理を実行する。例えば、コンテンツ配信制御部63Aは、コンテンツDB614Aに格納されているコンテンツを車載端末30Aに対して送信するように構成される。 The content distribution control unit 63A of the content distribution server 10A executes various processes related to control of content distribution. For example, the content distribution control unit 63A is configured to transmit the content stored in the content DB 614A to the vehicle-mounted terminal 30A.
 コンテンツ配信サーバ10Aの関連コンテンツ提供制御部65Aは、関連コンテンツの提供の制御に関する様々な処理を実行する。本実施形態において、関連コンテンツ提供制御部65Aは、タクシー40Aに乗客が乗車している間に車載端末30Aにおいて出力されるコンテンツに関連する関連コンテンツを当該乗客に対して提供するように構成されている。例えば、関連コンテンツ提供制御部65Aは、コンテンツDB614Aに格納されている複数のコンテンツのうちタクシー40Aに乗客が乗車している間に車載端末30Aにおいて出力されるコンテンツを特定し、特定したコンテンツに関連する関連コンテンツを乗客に対して提供するように構成される。さらには、関連コンテンツ提供制御部65Aは、配車サービスを利用した乗車における乗客のユーザアカウトに紐づいた情報に基づいてユーザ情報に関連したコンテンツを提供することができる。コンテンツと、当該コンテンツに関連する関連コンテンツとの対応関係は、例えば、コンテンツ情報テーブル612Aにおいて管理される。 The related content provision control unit 65A of the content distribution server 10A executes various processes related to control of provision of related content. In the present embodiment, the related content provision control unit 65A is configured to provide the passenger with related content related to the content output from the in-vehicle terminal 30A while the passenger is in the taxi 40A. There is. For example, the related content provision control unit 65A specifies the content output from the in-vehicle terminal 30A while the passenger is in the taxi 40A among the plurality of contents stored in the content DB 614A, and relates to the specified content. Configured to provide relevant content to the passenger. Furthermore, the related content provision control unit 65A can provide the content related to the user information based on the information associated with the user account of the passenger in the boarding service. The correspondence between the content and the related content related to the content is managed, for example, in the content information table 612A.
 車載端末30Aの情報記憶管理部67Aは、ストレージ35A等によって構成され、様々な情報を記憶及び管理する。例えば、情報記憶管理部67Aは、コンテンツ配信サーバ10Aから受信するコンテンツ及び他のコンテンツを記憶するように構成される。 The information storage management unit 67A of the vehicle-mounted terminal 30A is configured by the storage 35A and the like, and stores and manages various information. For example, the information storage management unit 67A is configured to store the content received from the content distribution server 10A and other content.
 車載端末30Aの情報入出力制御部69Aは、車載端末30Aにおける情報の入出力の制御に関する様々な処理を実行する。例えば、情報入出力制御部69Aは、コンテンツ配信サーバ10Aからストリーミング形式で送信されるコンテンツを出力し、或いは、コンテンツ配信サーバ10A又は他の装置からダウンロード等されてストレージ35A等に保存されているコンテンツを出力するように構成される。 The information input / output control unit 69A of the in-vehicle terminal 30A executes various processes related to control of input / output of information in the in-vehicle terminal 30A. For example, the information input / output control unit 69A outputs the content transmitted in the streaming format from the content distribution server 10A, or the content downloaded from the content distribution server 10A or another device and stored in the storage 35A or the like. Is configured to output.
 このように、本実施形態におけるコンテンツ提供システム1Aは、タクシー40Aに搭載された車載端末30Aにおいてコンテンツを出力することに加えて、当該タクシー40Aに乗客が乗車している間に車載端末30Aにおいて出力されるコンテンツに関連する関連コンテンツを当該乗客に対して提供するから、当該関連コンテンツの提供を介した乗客に対するフォローが可能となる。つまり、コンテンツ提供システム1Aは、車両の乗客に対する適切なコンテンツの提供を支援する。 As described above, the content providing system 1A according to the present embodiment outputs the content at the vehicle-mounted terminal 30A mounted on the taxi 40A and at the vehicle-mounted terminal 30A while the passenger is in the taxi 40A. Since the related content related to the content to be provided is provided to the passenger, it is possible to follow the passenger through the provision of the related content. That is, the content providing system 1A supports the provision of appropriate content to the passengers of the vehicle.
 本実施形態において、車載端末30Aにおいて出力されるコンテンツは、様々な種類の電子的なコンテンツが含まれ、例えば、動画、静止画、及び、音声の何れか、又は、これらの組合せが含まれる。つまり、車載端末30Aの情報入出力制御部69Aは、例えば、動画及び音声から成る映像コンテンツを再生し(画像を表示すると共に音声を出力し)、動画又は静止画のみから成る無音の映像コンテンツを再生し(画像を表示し)、或いは、音声のみから成る音声コンテンツを再生する(音声を出力する)ように構成される。これらのコンテンツは、広告、番組、映画、楽曲、又はBGM等として構成され得る。 In the present embodiment, the content output from the vehicle-mounted terminal 30A includes various types of electronic content, for example, any one of a moving image, a still image, and a sound, or a combination thereof. That is, the information input / output control unit 69A of the vehicle-mounted terminal 30A reproduces, for example, a video content including a moving image and a sound (displays an image and outputs a sound), and outputs a silent video content including only a moving image or a still image. It is configured to play back (display an image) or play back audio content including only audio (output audio). These contents may be configured as advertisements, programs, movies, songs, BGM, etc.
 本実施形態において、関連コンテンツは、様々なタイミングで乗客に対して提供され得る。例えば、関連コンテンツは、タクシー40Aからの乗客の降車に応じて、当該乗客に対して提供される。例えば、コンテンツ配信サーバ10Aの関連コンテンツ提供制御部65Aは、乗客の降車を認識することを必要条件として、乗客に対して関連コンテンツを提供するように構成され得る。乗客の降車は、例えば、タクシーメーター42Aによって検出され(例えば、ドライバーによる空車や迎車等へのタクシーメーター切替操作に応じて検出され)、当該タクシーメーター42Aから直接に、或いは、車載端末30A又はドライバー端末44A等を介して、乗客の降車がコンテンツ配信サーバ10Aに対して通知される。あるいは、ドライバーによるドライバー端末44Aへの降車または決済(支払)に関する入力操作に応じて、乗客の降車がコンテンツ配信サーバ10Aに対して通知される。こうした構成は、例えば、車両の利用を終了した後(車両から降車した後)のタイミングでの乗客に対するフォローを可能とする。なお、乗客に対する関連コンテンツの提供は、降車後すぐに行われてもよいし、降車から所定時間経過後に行われてもよい。 In this embodiment, the related content can be provided to the passengers at various timings. For example, the related content is provided to the passenger in response to the passenger getting off the taxi 40A. For example, the related content provision control unit 65A of the content distribution server 10A can be configured to provide the related content to the passenger on the condition that the passenger's getting off is recognized. The passenger getting off the vehicle is detected by, for example, the taxi meter 42A (for example, detected by the driver's operation of switching the taxi meter to an empty vehicle or an interceptor), directly from the taxi meter 42A, or the in-vehicle terminal 30A or the driver. The passenger getting off is notified to the content distribution server 10A via the terminal 44A or the like. Alternatively, the passenger's disembarkation is notified to the content distribution server 10A in response to an input operation related to disembarkation or settlement (payment) to the driver terminal 44A by the driver. With such a configuration, for example, it is possible to follow the passenger at the timing after the use of the vehicle is finished (after getting off the vehicle). The related content may be provided to the passengers immediately after getting off, or after a predetermined time has passed from getting off.
 本実施形態において、コンテンツは、様々なタイミングで車載端末30Aにおいて出力され得る。例えば、コンテンツは、タクシー40Aへの乗客の乗車に応じて、対応する車載端末30Aにおいて出力される。この場合、車載端末30Aの情報入出力制御部69Aは、タクシー40Aへの乗客の乗車を認識することを必要条件として、コンテンツを出力するように構成され得る。乗客の乗車は、例えば、タクシーメーター42Aによって検出され(例えば、ドライバーによる実車(賃走)等へのタクシーメーター切替操作に応じて検出され)、車載端末30Aによる乗客の乗車の認識は、例えば、タクシーメーター42Aから提供される情報に基づいて行われるほか、ドライバー端末44A等への乗車や実走開始に関する入力操作に基づいて行われてもよい。こうした構成は、乗客による車両の利用の開始(車両への乗車)のタイミングでのコンテンツの出力を可能とする。 In the present embodiment, the content can be output at the vehicle-mounted terminal 30A at various timings. For example, the content is output at the corresponding in-vehicle terminal 30A according to the passenger getting on the taxi 40A. In this case, the information input / output control unit 69A of the vehicle-mounted terminal 30A can be configured to output the content on the condition that the passenger's getting on the taxi 40A is recognized. The passenger's boarding is detected by, for example, a taxi meter 42A (for example, detected in response to a taxi meter switching operation to an actual vehicle (rental) by a driver), and recognition of the passenger's boarding by the vehicle-mounted terminal 30A is, for example, The operation may be performed based on the information provided from the taxi meter 42A, or may be performed based on the input operation for getting on the driver terminal 44A or the start of actual driving. With such a configuration, it is possible to output the content at the timing when the passenger starts using the vehicle (gets on the vehicle).
 本実施形態において、乗客に提供される関連コンテンツは、様々な電子的なコンテンツが含まれる。例えば、関連コンテンツは、車載端末30Aにおいてコンテンツとして出力される広告に関連するクーポン又はアンケートが含まれる。例えば、車載端末30Aにおいて出力されるコンテンツの広告対象となる店舗又は商品等に関連するクーポン又はアンケートが、関連コンテンツとして乗客に提供される。アンケートは、例えば、当該アンケートが組み込まれたウェブページとして提供され、対応するウェブサイトにおいて、アンケートに対する回答が管理される。こうした構成は、クーポン又はアンケートの提供による広告効果の増大等を支援し得る。 In the present embodiment, the related contents provided to the passengers include various electronic contents. For example, the related content includes a coupon or questionnaire related to the advertisement output as the content on the in-vehicle terminal 30A. For example, a coupon or questionnaire related to a store, a product, or the like targeted for advertisement of the content output from the vehicle-mounted terminal 30A is provided to the passenger as related content. The questionnaire is provided as, for example, a web page incorporating the questionnaire, and the corresponding website manages the answers to the questionnaire. Such a configuration can support an increase in advertising effect by providing a coupon or a questionnaire.
 本実施形態において、関連コンテンツは、様々な方法及び態様で乗客に対して提供され得る。例えば、コンテンツ配信サーバ10Aの関連コンテンツ提供制御部65Aは、タクシー40Aの配車に配車管理サーバ50Aが提供する配車サービスが用いられている場合に、当該配車サービスにおいて管理される乗客のユーザアカウントを介して関連コンテンツを提供するように構成され得る。配車サービスにおいて管理されるユーザアカウントは、配車管理サーバ50Aからコンテンツ配信サーバ10Aに対して提供され得る。当該ユーザアカウントは、例えば、配車サービスを利用するためのアカウントを含み、例えば、当該アカウントに対して送信された関連コンテンツは、当該配車サービス内で(例えば、配車サービス用のアプリケーション又はウェブサイトを介して)出力及び管理され得る。また、配車サービスにおいて管理されるユーザアカウントは、例えば、メールアドレス又はチャットサービス用アカウント等の他のサービスを利用するためのアカウントを含み、例えば、他のサービスのアカウントに対して送信された関連コンテンツは、当該他のサービス内で(例えば、他のサービス用のアプリケーション又はウェブサイトを介して)出力及び管理され得る。こうした構成は、配車サービスにおいて管理される乗客のユーザアカウントを用いた関連コンテンツの手軽な提供を可能とする。 In this embodiment, the related content may be provided to the passenger in various ways and manners. For example, when the vehicle allocation service provided by the vehicle allocation management server 50A is used for vehicle allocation of the taxi 40A, the related content provision control unit 65A of the content distribution server 10A uses the user account of the passenger managed in the vehicle allocation service. Can be configured to provide related content. The user account managed in the vehicle allocation service can be provided from the vehicle allocation management server 50A to the content distribution server 10A. The user account includes, for example, an account for using the vehicle dispatch service, and, for example, the related content transmitted to the account is within the vehicle dispatch service (for example, via an application or website for the vehicle dispatch service, Can be output and managed. Further, the user account managed in the vehicle dispatch service includes, for example, an account for using another service such as an email address or a chat service account, and, for example, related contents transmitted to the account of the other service. Can be output and managed within the other service (eg, via an application or website for the other service). Such a configuration enables easy provision of related contents using a user account of a passenger managed in a vehicle dispatch service.
 また、例えば、コンテンツ配信サーバ10Aの関連コンテンツ提供制御部65Aは、車載端末30Aを介して入力された乗客のユーザアカウント(配車管理サーバ50Aが提供する配車サービス又は他のサービスを利用するためのアカウント等)を介して関連コンテンツを提供するように構成され得る。例えば、車載端末30Aの情報入出力制御部69Aは、所定の画面を介して乗客によって入力されるユーザアカウント、又は、乗客のユーザ端末52Aとの間の所定の通信(近距離無線通信、又は、超音波通信等)を介して受信するユーザアカウント等を受け付けて、コンテンツ配信サーバ10Aに送信するように構成され、コンテンツ配信サーバ10Aの関連コンテンツ提供制御部65Aは、車載端末30Aから受信したユーザアカウントを介して関連コンテンツを提供するように構成される。こうした構成は、車載端末30Aを介して入力される乗客のユーザアカウントを用いた関連コンテンツの手軽な提供を可能とする。 Further, for example, the related content provision control unit 65A of the content distribution server 10A uses the passenger user account input via the in-vehicle terminal 30A (account for using the vehicle dispatch service provided by the vehicle dispatch management server 50A or another service). Etc.) to provide relevant content via For example, the information input / output control unit 69A of the vehicle-mounted terminal 30A has a user account input by a passenger via a predetermined screen, or predetermined communication with the user terminal 52A of the passenger (short-range wireless communication, or The user account received from the vehicle-mounted terminal 30A is configured to receive a user account or the like received via ultrasonic communication or the like and transmit the user account or the like to the content distribution server 10A. Is configured to provide related content via. Such a configuration enables easy provision of related contents using the passenger user account input via the vehicle-mounted terminal 30A.
 ここで、乗客のユーザアカウントが、当該乗客のユーザ端末52Aからコンテンツ配信サーバ10Aに対して送信されるようにしても良い。例えば、車載端末30Aの情報入出力制御部69Aは、ユーザアカウントを送信するための情報(例えば、ユーザアカウントを入力するためのサーバ10AのウェブサイトのURL等。)を二次元コード等で表示し、ユーザ端末52Aが備えるカメラ等よる光学的な読取を介してユーザ端末52Aに対して提供する。あるいは、車載端末30Aの情報入出力制御部69Aは、ユーザアカウントを送信するための情報を所定の通信(近距離無線通信、又は、超音波通信等)によってユーザ端末52Aに対して送信するように構成される。そして、提供されたユーザアカウントを送信するための情報に基づいて、ユーザ端末52Aはユーザアカウントをコンテンツ配信サーバ10Aに対して送信する。その際、ユーザ端末52Aは乗客にユーザアカウントを入力させるための画面を表示してもよい。 Here, the passenger's user account may be transmitted from the passenger's user terminal 52A to the content distribution server 10A. For example, the information input / output control unit 69A of the vehicle-mounted terminal 30A displays the information for transmitting the user account (for example, the URL of the website of the server 10A for inputting the user account) by a two-dimensional code or the like. , Is provided to the user terminal 52A through optical reading using a camera or the like provided in the user terminal 52A. Alternatively, the information input / output control unit 69A of the vehicle-mounted terminal 30A may transmit information for transmitting the user account to the user terminal 52A by predetermined communication (short-distance wireless communication, ultrasonic communication, or the like). Composed. Then, the user terminal 52A transmits the user account to the content distribution server 10A based on the provided information for transmitting the user account. At that time, the user terminal 52A may display a screen for allowing the passenger to input the user account.
 また、例えば、コンテンツ配信サーバ10Aの関連コンテンツ提供制御部65Aは、車載端末30Aを介して、関連コンテンツを受信するための受信用情報(例えば、関連コンテンツの格納先のURL等。)を、乗客のユーザ端末52Aに対して提供するように構成され得る。この場合、関連コンテンツは、ユーザ端末52Aからの受信用情報を用いた要求(例えば、受信用情報に含まれるURLへのアクセス要求等)に応答して当該ユーザ端末52Aに対して送信される。こうした受信用情報は、例えば、二次元コード等の光学的な読取を介してユーザ端末52Aに対して提供され、又は、所定の通信によってユーザ端末52Aに対して送信される。こうした構成は、受信用情報を用いた関連コンテンツの容易な提供を可能とする。 In addition, for example, the related content provision control unit 65A of the content distribution server 10A receives the reception information (for example, the URL of the storage location of the related content) for receiving the related content via the in-vehicle terminal 30A. Can be configured to be provided to the user terminal 52A. In this case, the related content is transmitted to the user terminal 52A in response to a request from the user terminal 52A using the reception information (for example, an access request to the URL included in the reception information). Such reception information is provided to the user terminal 52A via optical reading of a two-dimensional code or the like, or is transmitted to the user terminal 52A by predetermined communication. Such a configuration enables easy provision of related contents using the reception information.
 また、コンテンツ配信サーバ10Aの関連コンテンツ提供制御部65Aは、上述したような関連コンテンツに加えて、タクシー40Aに乗客が乗車している間の当該タクシー40Aの走行経路の少なくとも一部(例えば、経路の始点(つまり、乗車位置/迎車位置)、通過点、及び終点(つまり、降車位置/目的地)の少なくとも1つ)に関連する経路関連コンテンツを当該乗客に対して提供するように構成され得る。経路関連コンテンツは、例えば、走行経路の始点、通過点、又は終点付近に位置する店舗等に関連するコンテンツとして構成され、クーポン及びアンケートを含む様々な電子的なコンテンツが含まれる。こうした構成は、車載端末30Aを介して提供したコンテンツに関連するコンテンツの提供に加えて、走行経路に関連するコンテンツの更なる提供を可能とする。 In addition to the related content as described above, the related content provision control unit 65A of the content distribution server 10A includes at least a part of the traveling route of the taxi 40A while the passenger is in the taxi 40A (for example, the route). May be configured to provide the passenger with route-related content related to at least one of a start point (that is, a boarding position / an intercepting position), a passing point, and an end point (that is, a getting-off position / a destination). . The route-related content is configured as content related to, for example, a store located near the start point, the passing point, or the end point of the traveling route, and includes various electronic contents including coupons and questionnaires. Such a configuration enables provision of content related to the travel route in addition to provision of content related to the content provided via the vehicle-mounted terminal 30A.
 次に、このような機能を有する本実施形態のコンテンツ提供システム1Aの具体例について説明する。この具体例では、配車管理サーバ50Aが提供する配車サービスにおいて配車の対象となる複数のタクシー40Aの各々の客室内に車載端末30Aが設置されており、システム1Aは、各車載端末30Aを介して、タクシー40Aの乗客に対してコンテンツを提供する。 Next, a specific example of the content providing system 1A of this embodiment having such a function will be described. In this specific example, in-vehicle terminal 30A is installed in each guest room of a plurality of taxis 40A that are the target of vehicle allocation in the vehicle allocation service provided by vehicle allocation management server 50A, and system 1A passes through each in-vehicle terminal 30A. , Provide content to passengers of taxi 40A.
 まず、この例において、各テーブルで管理される情報について説明する。図12は、この例において、車載端末情報テーブル611Aにおいて管理される情報を例示する。車載端末情報テーブル611Aは、複数のタクシー40Aにそれぞれ設置されている複数の車載端末30Aの各々に関する情報を管理し、図示するように、個別の車載端末30Aを識別する「端末ID」に対応付けて、この車載端末30Aが設置されている車両(タクシー40A)を識別する「車両ID」、この車載端末30Aにおいて予め記憶されている既定の広告コンテンツに関する情報である「既定コンテンツ情報」等の情報を管理する。車両IDは、配車管理サーバ50Aにおいても、各タクシー(車両)を識別するために用いられている。既定コンテンツ情報は、詳しくは後述するが、所定数の既定の広告コンテンツの各々を識別するコンテンツIDを含む。 First, the information managed in each table in this example will be described. FIG. 12 illustrates information managed in the in-vehicle terminal information table 611A in this example. The in-vehicle terminal information table 611A manages information about each of the plurality of in-vehicle terminals 30A installed in each of the plurality of taxis 40A, and is associated with a “terminal ID” that identifies each in-vehicle terminal 30A as illustrated. Information such as "vehicle ID" for identifying the vehicle (taxi 40A) in which this in-vehicle terminal 30A is installed, "default content information" which is information related to default advertisement content stored in advance in this in-vehicle terminal 30A, and the like. Manage. The vehicle ID is also used in the vehicle allocation management server 50A to identify each taxi (vehicle). The default content information, which will be described in detail later, includes a content ID that identifies each of a predetermined number of default advertisement contents.
 図13は、この例において、コンテンツ情報テーブル612Aにおいて管理される情報を例示する。コンテンツ情報テーブル612Aは、車載端末30Aに対して配信されるコンテンツ(コンテンツDB614Aに格納されているコンテンツ)に関する情報を管理し、図示するように、個別のコンテンツを識別する「コンテンツID」に対応付けて、このコンテンツに関連する関連コンテンツを識別する「関連コンテンツID」等の情報を管理する。この例では、車載端末30Aに対して配信されるコンテンツは、特定の店舗又は商品等の広告として構成される広告コンテンツである。また、関連コンテンツは、当該店舗又は商品等に関連するクーポンとして構成される。この例では、1つの広告コンテンツに対して1つの関連コンテンツ(クーポン)が対応するように構成されているが、本実施形態の他の例では、1つの広告コンテンツに対して複数の関連コンテンツが対応するように構成され得る。 FIG. 13 illustrates information managed in the content information table 612A in this example. The content information table 612A manages information related to content (contents stored in the content DB 614A) distributed to the in-vehicle terminal 30A, and is associated with a “content ID” for identifying individual content, as illustrated. Then, information such as "related content ID" for identifying related content related to this content is managed. In this example, the content distributed to the in-vehicle terminal 30A is advertising content configured as an advertisement of a specific store or product. In addition, the related content is configured as a coupon related to the store or the product. In this example, one related content (coupon) is configured to correspond to one advertising content, but in another example of the present embodiment, a plurality of related content is associated with one advertising content. May be configured to be corresponding.
 図14は、この例において、配車依頼管理テーブル613Aにおいて管理される情報を例示する。配車依頼管理テーブル613Aは、配車サービスにおける配車依頼単位の情報を管理し、図示するように、個別の配車依頼を識別する「配車依頼ID」に対応付けて、この配車依頼に対応する乗客の「ユーザ情報」、この配車依頼の配車内容である「配車情報」、対応する乗客に対して選択された広告コンテンツに関する情報である「コンテンツ情報」、この配車依頼において割り当てられたタクシー40Aに搭載されている車載端末30Aを識別する「端末ID」、対応する乗客に対して関連コンテンツを提供済みであるか否かを示す「関連コンテンツ提供済フラグ」等の情報を管理する。詳しくは後述するが、配車依頼管理テーブル613Aにおいて管理されるこれらの情報は、配車サービスにおける配車の確定に応じて適宜に設定される。ユーザ情報は、配車管理サーバ50A(配車サービス)において管理されているユーザ単位の情報であって、配車サービス用のユーザアカウント、氏名、性別、年齢、電話番号、住所、使用言語、及び、配車サービスの利用頻度等が含まれる。また、配車情報は、配車管理サーバ50A(配車サービス)において管理されている配車単位の情報であって、割り当てられたタクシー40Aの車両ID、迎車地(乗車予定地)、目的地(降車予定地)、迎車地から目的地までの走行経路等を含む。また、コンテンツ情報は、乗客に対して選択された所定数の広告コンテンツの各々を識別するコンテンツIDを含む。 FIG. 14 illustrates information managed in the vehicle allocation request management table 613A in this example. The vehicle allocation request management table 613A manages information on a vehicle allocation request unit in the vehicle allocation service, and as shown in the figure, is associated with a "vehicle allocation request ID" for identifying an individual vehicle allocation request, and "of the passenger corresponding to this vehicle allocation request". "User information", "vehicle allocation information" which is the vehicle allocation content of this vehicle allocation request, "content information" which is information regarding the advertising content selected for the corresponding passenger, and is installed in the taxi 40A allocated in this vehicle allocation request. Information such as a "terminal ID" for identifying the in-vehicle terminal 30A that is present and a "related content provided flag" that indicates whether or not related content has been provided to the corresponding passenger is managed. Although details will be described later, these pieces of information managed in the vehicle allocation request management table 613A are appropriately set according to the confirmation of the vehicle allocation in the vehicle allocation service. The user information is information on a user-by-user basis managed by the vehicle allocation management server 50A (vehicle allocation service), and includes a user account for the vehicle allocation service, name, gender, age, telephone number, address, language used, and vehicle allocation service. It includes the frequency of use. In addition, the vehicle allocation information is information on a vehicle allocation unit managed by the vehicle allocation management server 50A (vehicle allocation service), and includes the vehicle ID of the assigned taxi 40A, the place of arrival (scheduled place of arrival), the destination (scheduled place of disembarkation). ), Including the driving route from the receiving place to the destination. In addition, the content information includes a content ID that identifies each of the predetermined number of advertisement content selected for the passenger.
 次に、この例におけるコンテンツ提供システム1Aの動作について説明する。まず、コンテンツ配信サーバ10Aが車載端末30Aに対してコンテンツを配信する際の動作について説明する。この例では、配車管理サーバ50Aが提供する配車サービスにおいて、ユーザからの配車依頼に基づく迎車依頼がドライバーによって承諾された(配車が確定した)ときに、コンテンツの配信が行われる。図15は、こうした配車の確定に応じてコンテンツ配信サーバ10A及び車載端末30Aが実行する処理を例示するシーケンス図である。配車サービスにおいて配車が確定すると、まず、図示するように、コンテンツ配信サーバ10Aが、配車管理サーバ50Aから配車依頼情報を取得して登録する(ステップS100A)。具体的には、配車管理サーバ50Aから取得した配車依頼情報(ユーザ情報及び配車情報)を配車依頼管理テーブル613Aに登録する。 Next, the operation of the content providing system 1A in this example will be described. First, the operation when the content distribution server 10A distributes content to the vehicle-mounted terminal 30A will be described. In this example, in the vehicle allocation service provided by the vehicle allocation management server 50A, the content is distributed when the driver approves the vehicle pickup request based on the vehicle allocation request from the user (the vehicle allocation is confirmed). FIG. 15 is a sequence diagram illustrating a process executed by the content distribution server 10A and the vehicle-mounted terminal 30A in accordance with the confirmation of the vehicle allocation. When the vehicle allocation is confirmed in the vehicle allocation service, first, as illustrated, the content distribution server 10A acquires the vehicle allocation request information from the vehicle allocation management server 50A and registers it (step S100A). Specifically, the vehicle allocation request information (user information and vehicle allocation information) acquired from the vehicle allocation management server 50A is registered in the vehicle allocation request management table 613A.
 次に、コンテンツ配信サーバ10Aが、取得した配車依頼情報に基づいて、乗客に提供する広告コンテンツを選択する(ステップS110A)。この例では、取得した配車依頼情報に基づいて、コンテンツDB614Aに格納されている複数の広告コンテンツの中から所定数(例えば、3つ)のコンテンツが選択される。例えば、ユーザ(乗客)の性別、年齢、及び目的地等に基づいて、乗客に適合する広告コンテンツが選択される。 Next, the content distribution server 10A selects the advertising content to be provided to the passenger based on the acquired vehicle allocation request information (step S110A). In this example, a predetermined number (for example, three) of contents are selected from a plurality of advertising contents stored in the content DB 614A based on the acquired vehicle allocation request information. For example, the advertisement content suitable for the passenger is selected based on the sex, age, destination, etc. of the user (passenger).
 続いて、コンテンツ配信サーバ10Aが、選択した広告コンテンツを配車依頼管理テーブル613Aに登録すると共に車載端末30Aに送信する(ステップS120A)。具体的には、サーバ10Aは、選択した広告コンテンツのコンテンツIDを配車依頼管理テーブル613Aのコンテンツ情報として登録すると共に、配車情報に含まれるタクシー40Aの車両IDに対応する端末IDを、車載端末情報テーブル611Aを参照して特定し、特定した端末IDに対応する車載端末30Aに対して広告コンテンツを送信する。特定した端末IDもまた、配車依頼管理テーブル613Aに登録される。 Subsequently, the content distribution server 10A registers the selected advertisement content in the vehicle dispatch request management table 613A and transmits it to the vehicle-mounted terminal 30A (step S120A). Specifically, the server 10A registers the content ID of the selected advertisement content as the content information of the vehicle allocation request management table 613A, and sets the terminal ID corresponding to the vehicle ID of the taxi 40A included in the vehicle allocation information to the in-vehicle terminal information. The advertisement content is specified by referring to the table 611A, and the advertisement content is transmitted to the vehicle-mounted terminal 30A corresponding to the specified terminal ID. The specified terminal ID is also registered in the vehicle dispatch request management table 613A.
 そして、コンテンツ配信サーバ10Aから送信される広告コンテンツを受信すると、車載端末30Aが、当該広告コンテンツをストレージ35A等に保存する(ステップS130A)。このように、この例では、配車管理サーバ50Aが提供する配車サービスによる配車が行われると、タクシー40Aに乗客が乗車するよりも前に、当該タクシー40Aに設置されている車載端末30Aにおいて、当該乗客に適合する広告コンテンツが予め記憶される。なお、車載端末30Aにおいて記憶する広告コンテンツの有効期間を管理するようにし、当該有効期間外の広告コンテンツの再生を禁止するようにしても良い。 When the advertisement content transmitted from the content distribution server 10A is received, the vehicle-mounted terminal 30A stores the advertisement content in the storage 35A or the like (step S130A). As described above, in this example, when the vehicle allocation by the vehicle allocation service provided by the vehicle allocation management server 50A is performed, before the passenger gets in the taxi 40A, the in-vehicle terminal 30A installed in the taxi 40A concerned Advertising content suitable for passengers is stored in advance. The effective period of the advertising content stored in the in-vehicle terminal 30A may be managed, and the reproduction of the advertising content outside the effective period may be prohibited.
 以上、コンテンツ配信サーバ10Aが車載端末30Aに対してコンテンツを配信する際の動作について説明した。次に、タクシー40Aに乗客が乗車している間に車載端末30Aにおいてコンテンツを再生する際の動作について説明する。図16は、車載端末30Aにおけるコンテンツの再生の際にコンテンツ配信サーバ10A及び車載端末30Aが実行する処理を例示するシーケンス図である。まず、図示するように、タクシー40Aの状態が「実車」でない期間において、車載端末30Aが、タクシー40Aの状態が「実車」となるのを待機する(ステップS200AにおいてNO)。具体的には、車載端末30Aは、タクシー40Aへの乗客の乗車に伴ってドライバーがタクシーメーター42Aに対する所定の操作(実車ボタンを選択する操作等)を行って、「実車」への変化を示す情報がタクシーメーター42Aから送信されることを待機する。 The operation when the content distribution server 10A distributes content to the in-vehicle terminal 30A has been described above. Next, the operation of reproducing content on the in-vehicle terminal 30A while the passenger is in the taxi 40A will be described. FIG. 16 is a sequence diagram illustrating a process executed by the content distribution server 10A and the in-vehicle terminal 30A when reproducing the content in the in-vehicle terminal 30A. First, as shown in the figure, in a period in which the state of the taxi 40A is not "actual vehicle", the vehicle-mounted terminal 30A waits until the state of the taxi 40A becomes "actual vehicle" (NO in step S200A). Specifically, the in-vehicle terminal 30A indicates a change to the "actual vehicle" by the driver performing a predetermined operation (such as selecting an actual vehicle button) on the taxi meter 42A as the passenger gets on the taxi 40A. Wait for information to be sent from taximeter 42A.
 そして、タクシー40Aの状態が「実車」となると(ステップS200AにおいてYES)、車載端末30Aが、案内コンテンツを再生する(ステップS205A)。案内コンテンツは、車載端末30Aのストレージ35A等において予め格納されており、この例では、無音の映像コンテンツとして構成されている。図17は、車載端末30Aにおいて表示される車載端末用画面70Aであって、案内コンテンツが再生されている状態の当該画面70Aを例示する。車載端末用画面70Aは、画面全体においてコンテンツを表示するように構成されており、画面左下隅において、様々な情報を表示させるためのメニューオブジェクト72Aが配置されている。当該オブジェクト72Aが選択されると、車載端末用画面70Aにおいて、様々な情報(例えば、交通情報、及び、天気予報情報等)を外部から取得して表示するための所定のメニューが表示される。 Then, when the state of the taxi 40A becomes "actual vehicle" (YES in step S200A), the in-vehicle terminal 30A reproduces the guidance content (step S205A). The guidance content is stored in advance in the storage 35A or the like of the vehicle-mounted terminal 30A, and is configured as a silent video content in this example. FIG. 17 shows an in-vehicle terminal screen 70A displayed on the in-vehicle terminal 30A, and illustrates the screen 70A in a state where the guidance content is being reproduced. The in-vehicle terminal screen 70A is configured to display contents on the entire screen, and a menu object 72A for displaying various information is arranged in the lower left corner of the screen. When the object 72A is selected, a predetermined menu for externally acquiring and displaying various information (for example, traffic information, weather forecast information, etc.) is displayed on the in-vehicle terminal screen 70A.
 この例における案内コンテンツは、乗車した乗客に対する案内情報を含む。案内情報は、具体的には、図17に示すように、「ご乗車ありがとうございます。シートベルトを着用して下さい。」というメッセージ、及び、当該メッセージの上側において再生される、シートベルトを装着する動作に対応するアニメーションを含む。案内コンテンツは、所定の再生時間(例えば、60秒)のコンテンツとして構成されている。 The guidance content in this example includes guidance information for passengers who have boarded. Specifically, as shown in FIG. 17, the guidance information includes a message "Thank you for your ride. Please wear your seat belt." And the seat belt that is reproduced above the message. Contains the animation corresponding to the action to be performed. The guide content is configured as content having a predetermined reproduction time (for example, 60 seconds).
 図16のシーケンス図に戻り、案内コンテンツの再生が完了すると、次に、車載端末30Aが、広告コンテンツを再生する(ステップS210A)。この例では、配車管理サーバ50Aが提供する配車サービスにおいて配車依頼が行われてコンテンツ配信サーバ10Aから予め広告コンテンツが送信され、車載端末30Aにおいて保存されている場合、当該広告コンテンツが再生される。また、配車サービスにおける配車依頼が行われていない場合(タクシー事業者による無線配車、或いは、流し又は付け待ちの場合)には、車載端末30Aに予め保存されている上述した既定の広告コンテンツが再生される。 Returning to the sequence diagram of FIG. 16, when the reproduction of the guidance content is completed, the in-vehicle terminal 30A then reproduces the advertisement content (step S210A). In this example, the vehicle allocation request is made in the vehicle allocation service provided by the vehicle allocation management server 50A, the advertisement content is transmitted in advance from the content distribution server 10A, and when the advertisement content is stored in the vehicle-mounted terminal 30A, the advertisement content is reproduced. In addition, when the vehicle allocation request for the vehicle allocation service has not been made (wireless vehicle allocation by the taxi company, or when the vehicle is waiting for delivery or waiting), the above-described default advertisement content stored in advance in the in-vehicle terminal 30A is reproduced. To be done.
 ここで、この例では、配車サービスにおける配車依頼が行われておらず、既定の広告コンテンツが再生される場合、当該既定の広告コンテンツの再生中において、車載端末30Aは、乗客のメールアドレスの入力が可能となる。図18は、既定の広告コンテンツが再生されている状態の車載端末用画面70Aを例示する。この状態の画面70Aは、図示するように、画面右下隅において、「クーポンをゲット」と表示されたクーポン獲得ボタン74Aが配置されている。 Here, in this example, when the vehicle allocation request in the vehicle allocation service has not been made and the default advertisement content is reproduced, the in-vehicle terminal 30A inputs the passenger's mail address during the reproduction of the default advertisement content. Is possible. FIG. 18 exemplifies the in-vehicle terminal screen 70A in a state where the default advertisement content is being reproduced. As shown in the figure, the screen 70A in this state has a coupon acquisition button 74A displayed as "Get coupon" at the lower right corner of the screen.
 クーポン獲得ボタン74Aが選択されると、図19に例示するメールアドレス入力画面80Aが、車載端末用画面70Aに重ねて表示される。当該画面80Aは、図示するように、「この店舗で利用可能なクーポンをゲットするために、メールアドレスを入力して下さい。」というメッセージを表示し、当該メッセージの下側において、メールアドレスを入力するための入力領域82Aを有する。タクシー40Aの乗客は、当該領域82Aを介して、クーポンに関する情報を受信するためのメールアドレスを入力する。なお、タクシー40Aの乗客は、クーポンを希望しない場合等に、メールアドレスを入力しないこともできる。 When the coupon acquisition button 74A is selected, the e-mail address input screen 80A illustrated in FIG. 19 is displayed overlaid on the in-vehicle terminal screen 70A. As shown in the figure, the screen 80A displays a message "Please enter your email address to get coupons available at this store.", And enter your email address at the bottom of the message. Has an input area 82A for The passenger of the taxi 40A inputs an email address for receiving information about the coupon via the area 82A. The passenger of the taxi 40A may not input the e-mail address when he / she does not desire the coupon.
 図16のシーケンス時に戻り、広告コンテンツの再生は、タクシー40Aが目的地に到着し「支払」状態となるまで繰り返し行われる(ステップS220AにおいてNO)。例えば、所定数の広告コンテンツのうち最後のコンテンツの再生が完了した場合には、最初に再生した広告コンテンツの再生へと戻る。 Returning to the sequence of FIG. 16, the reproduction of the advertising content is repeated until the taxi 40A arrives at the destination and enters the “payment” state (NO in step S220A). For example, when the reproduction of the last content of the predetermined number of advertisement contents is completed, the process returns to the reproduction of the advertisement content reproduced first.
 そして、タクシー40Aの状態が「支払」となると(ステップS220AにおいてYES)、車載端末30Aが、支払情報を表示する(ステップS230A)。具体的には、車載端末30Aは、タクシー40Aのドライバーによるタクシーメーター42Aに対する所定の操作(支払ボタンを選択する操作等)に応じて「支払」への変化を示す情報がタクシーメーター42Aから送信されると、支払情報を表示する。 Then, when the state of the taxi 40A becomes “payment” (YES in step S220A), the vehicle-mounted terminal 30A displays payment information (step S230A). Specifically, the in-vehicle terminal 30A transmits information indicating a change to "payment" from the taxi meter 42A in response to a predetermined operation (operation of selecting a payment button or the like) on the taxi meter 42A by the driver of the taxi 40A. Then, the payment information is displayed.
 図20は、支払情報が表示されている状態の車載端末用画面70Aを例示する。この状態の画面70Aは、図示するように、支払情報として、支払金額合計、及び、その内訳(運賃、割引、及びその他料金等)を表示する。これらの支払情報は、タクシーメーター42Aから提供される。 FIG. 20 exemplifies the in-vehicle terminal screen 70A in a state where payment information is displayed. As shown in the figure, the screen 70A in this state displays, as payment information, the total amount of payment and its details (fare, discount, other charges, etc.). These payment information are provided from the taximeter 42A.
 そして、タクシー40Aの状態が「支払」以外の状態となると(ステップS240AにおいてYES)、車載端末30Aが、タクシー40Aの乗客に対する関連コンテンツの提供が可能であるか否かを判定する(ステップS245A)。具体的には、車載端末30Aは、タクシー40Aのドライバーによるタクシーメーター42Aに対する所定の操作に応じて支払以外の状態(例えば「空車」)への変化を示す情報がタクシーメーター42Aから送信されると、関連コンテンツを提供可能であるか否かの判定を行う。 Then, when the state of the taxi 40A becomes a state other than “payment” (YES in step S240A), the vehicle-mounted terminal 30A determines whether or not related contents can be provided to the passengers of the taxi 40A (step S245A). .. Specifically, when the driver of the taxi 40A transmits information indicating a change to a state other than payment (for example, "empty") to the vehicle-mounted terminal 30A from the taxi meter 42A in response to a predetermined operation on the taxi meter 42A by the driver. , It is determined whether related content can be provided.
 この例において、配車サービスにおける配車依頼が行われている場合、及び、配車サービスにおける配車依頼は行われていないものの、メールアドレス入力画面80Aを介してメールアドレスが入力されている場合は、関連コンテンツを提供可能であると判定される。一方、配車サービスにおける配車依頼が行われておらず、かつ、メールアドレスの入力も行われていない場合は、関連コンテンツを提供可能でないと判定される。 In this example, if a vehicle allocation request has been made in the vehicle allocation service, or if a vehicle allocation request has not been made in the vehicle allocation service but an email address has been entered via the email address input screen 80A, the related contents Is determined to be available. On the other hand, when the vehicle allocation request in the vehicle allocation service has not been made and the email address has not been input, it is determined that the related content cannot be provided.
 そして、タクシー40Aの乗客に対する関連コンテンツの提供が可能であると判定される場合(ステップS245AにおいてYES)、車載端末30Aが、乗客降車の通知をコンテンツ配信サーバ10Aに対して送信する(ステップS250A)。ここで、メールアドレス入力画面80Aを介してメールアドレスが入力されている場合には、乗客降車の通知に伴って、入力されたメールアドレスが送信される。なお、タクシー40Aの乗客に対する関連コンテンツの提供が可能であると判定されない場合には(ステップS245AにおいてNO)、乗客降車の通知は行われない。 Then, when it is determined that the related content can be provided to the passengers of the taxi 40A (YES in step S245A), the vehicle-mounted terminal 30A transmits the passenger dismounting notification to the content distribution server 10A (step S250A). .. Here, when the mail address is input via the mail address input screen 80A, the input mail address is transmitted with the notification of passenger getting off. If it is not determined that the related content can be provided to the passengers of the taxi 40A (NO in step S245A), the passenger disembarking notification is not performed.
 そして、車載端末30Aからの乗客降車の通知を受信すると、コンテンツ配信サーバ10が、関連コンテンツを特定する(ステップS260A)。具体的には、配車サービスにおける配車依頼が行われている場合には、当該配車依頼における配車の確定に応じて選択及び配信された所定数の広告コンテンツの各々の関連コンテンツが、コンテンツ情報テーブル612A及び配車依頼管理テーブル613Aを参照することによって特定される。また、配車サービスにおける配車依頼が行われていない場合には、対応する車載端末30Aにおける所定数の既定の広告コンテンツの各々の関連コンテンツが、車載端末情報テーブル611A及びコンテンツ情報テーブル612Aを参照することによって特定される。 Then, when the notification of the passenger getting off from the vehicle-mounted terminal 30A is received, the content distribution server 10 identifies the related content (step S260A). Specifically, when a vehicle allocation request is made in the vehicle allocation service, the related information of each of the predetermined number of advertisement contents selected and distributed according to the confirmation of the vehicle allocation in the vehicle allocation request is the content information table 612A. It is specified by referring to the vehicle allocation request management table 613A. In addition, when the vehicle allocation request in the vehicle allocation service is not made, the related content of each of the predetermined number of default advertisement content in the corresponding vehicle-mounted terminal 30A refers to the vehicle-mounted terminal information table 611A and the content information table 612A. Specified by.
 続いて、コンテンツ配信サーバ10Aが、特定した関連コンテンツを乗客に提供する(ステップS270A)。具体的には、配車サービスにおける配車依頼が行われている場合には、配車管理サーバ50Aを介して、配車サービス用のユーザアカウントに対して関連コンテンツとしてのクーポンが送信される。クーポンが配車サービス用のユーザアカウントに送信されると、配車サービスのアプリケーション又はウェブサイトを介して、ユーザ端末52A等において、クーポンが表示される。また、配車サービスにおける配車依頼が行われていない場合には、関連コンテンツとしてのクーポンをダウンロードするためのURLを含む電子メールが、乗客によって入力されたメールアドレスを宛先として送信される。当該電子メールが送信されると、当該電子メールに含まれるURLにアクセスしたユーザ端末52A等において、クーポンが表示される。タクシー40Aの乗客は、例えば、当該クーポンを利用して、現実又は仮想の(オンラインの)店舗での買い物の際に、割引等の特典を得ることができる。なお、配車サービスにおける配車依頼が行われている場合には、関連コンテンツの提供に応じて、配車依頼管理テーブル613Aの関連コンテンツ提供済フラグの値が更新される。 Subsequently, the content distribution server 10A provides the identified related content to the passenger (step S270A). Specifically, when a vehicle allocation request for the vehicle allocation service is made, a coupon as related content is transmitted to the user account for the vehicle allocation service via the vehicle allocation management server 50A. When the coupon is sent to the user account for the vehicle allocation service, the coupon is displayed on the user terminal 52A or the like via the application or website of the vehicle allocation service. Further, when the vehicle allocation request in the vehicle allocation service has not been made, an e-mail including the URL for downloading the coupon as the related content is transmitted with the mail address input by the passenger as the destination. When the email is transmitted, the coupon is displayed on the user terminal 52A or the like that has accessed the URL included in the email. The passenger of the taxi 40A can obtain a privilege such as a discount when shopping at a real or virtual (online) store by using the coupon, for example. When a vehicle allocation request is made in the vehicle allocation service, the value of the related content provided flag of the vehicle allocation request management table 613A is updated according to the provision of the related content.
 上述した例において、クーポン情報に代えて、又は、これに加えて、広告コンテンツに対応する店舗又は商品等に関するアンケートを関連コンテンツとして提供しても良い。例えば、当該アンケートに回答することによって、タクシー40Aの乗客は、所定の報酬(例えば、配車サービスで利用可能なポイント等の広告コンテンツとは関係ない報酬、及び、広告コンテンツに対応する商品のサンプル品等の物理的な報酬等が含まれ得る。)を獲得することができる。さらには、広告コンテンツの詳細な情報を表示するためのURLを表示するなどでもよい。 In the above-mentioned example, instead of or in addition to the coupon information, a questionnaire about stores or products corresponding to the advertising content may be provided as related content. For example, by answering the questionnaire, the passengers of the taxi 40A receive a predetermined reward (for example, a reward not related to the advertising content such as points available in the vehicle dispatch service, and a sample product corresponding to the advertising content. Can include physical rewards, etc.). Furthermore, a URL for displaying detailed information of the advertising content may be displayed.
 上述した例において、クーポン情報に加えて、走行経路に基づく経路関連コンテンツを提供しても良い。この場合、コンテンツ提供サーバ10Aは、配車管理サーバ50Aから取得した配車情報に含まれる走行経路に基づいて選択された経路関連コンテンツを、乗客のユーザアカウントに対して送信するように構成される。 In the above example, in addition to the coupon information, route related content based on the travel route may be provided. In this case, the content providing server 10A is configured to transmit the route-related content selected based on the travel route included in the vehicle allocation information acquired from the vehicle allocation management server 50A to the user account of the passenger.
 上述した例では、配車サービスにおける配車依頼が行われていない場合に、メールアドレス入力画面80Aを介して、関連コンテンツ(クーポン)に関する情報を受信するためのメールアドレスを乗客が入力するように構成したが、関連コンテンツを提供するためのユーザアカウントは、メールアドレスに限定されず、他のアカウントを入力できるようにしても良い。例えば、配車サービスのユーザアカウントを保有しているユーザが、当該配車サービスにおける配車依頼を行わらずにタクシー40Aに乗車した場合に、車載端末30Aを介して、当該配車サービス用のユーザアカウントを入力できるようにしても良い。 In the example described above, the passenger is configured to input the mail address for receiving the information regarding the related content (coupon) via the mail address input screen 80A when the vehicle allocation request in the vehicle allocation service is not made. However, the user account for providing the related content is not limited to the email address, and another account may be input. For example, when a user who has a user account for a vehicle allocation service gets in the taxi 40A without making a vehicle allocation request for the vehicle allocation service, he / she inputs the user account for the vehicle allocation service via the in-vehicle terminal 30A. You may allow it.
 上述した例では、乗客のユーザアカウントに対して関連コンテンツを送信するようにしたが、関連コンテンツを受信するための受信用情報を、乗客のユーザ端末52Aに直接に送信しても良い。例えば、乗客による支払完了後、又は、支払完了前において、車載端末30Aからユーザ端末52Aに対して、関連コンテンツをダウンロードするためのURLが提供されるようにして良い。例えば、既定の広告コンテンツの関連コンテンツに対応するURLは、予め車載端末30Aに記憶されており、また、配車の確定に応じてコンテンツ提供サーバ10Aによって選択及び配信される広告コンテンツの関連コンテンツに対応するURLは、例えば、当該広告コンテンツの配信の際に、当該広告コンテンツと共にサーバ10Aから車載端末30Aに対して送信され得る。 In the example described above, the related content is transmitted to the user account of the passenger, but the reception information for receiving the related content may be directly transmitted to the user terminal 52A of the passenger. For example, the URL for downloading the related content may be provided from the vehicle-mounted terminal 30A to the user terminal 52A after the passenger has completed the payment or before the payment is completed. For example, the URL corresponding to the related content of the default advertising content is stored in the in-vehicle terminal 30A in advance, and corresponds to the related content of the advertising content selected and distributed by the content providing server 10A according to the confirmation of the vehicle allocation. The URL to be executed can be transmitted from the server 10A to the vehicle-mounted terminal 30A together with the advertisement content when the advertisement content is distributed, for example.
 上述した例では、配車サービスにおける配車の確定に応じてコンテンツ提供サーバ10Aによる広告コンテンツの選択及び配信が行われるようにしたが、こうした広告コンテンツの選択又は配信は、その他のタイミングで実行され得る。例えば、本実施形態の他の例では、コンテンツ提供サーバ10Aによる広告コンテンツの選択又は配信が、配車管理サーバ50Aによるドライバー端末44Aに対する迎車依頼に応じて行われ、又は、タクシー40Aの状態が「実車」となることに応じて行われ得る。 In the above example, the content providing server 10A selects and distributes the advertising content in accordance with the confirmation of the vehicle allocation in the vehicle allocation service, but such selection or distribution of the advertising content may be executed at other timings. For example, in another example of the present embodiment, the selection or distribution of the advertising content by the content providing server 10A is performed in response to a vehicle pickup request to the driver terminal 44A by the vehicle allocation management server 50A, or the state of the taxi 40A is “actual vehicle”. Can be done in response to.
 上述した例では、配車管理サーバ50Aが提供する配車サービスにおいて配車依頼が行われている場合、コンテンツ配信サーバ10Aから予め送信されて車載端末30Aにおいて保存されている広告コンテンツが再生される一方、配車サービスにおける配車依頼が行われていない場合には、車載端末30Aに予め保存されている既定の広告コンテンツが再生されるように構成したが、例えば、車載端末30Aが備えるカメラを介して入力される画像(乗客の画像)を解析して乗客のユーザ属性情報を取得し、当該ユーザ属性情報に基づいて、車載端末30Aにおいて保存されている広告コンテンツの中から再生する広告コンテンツを選択し、又は、コンテンツ配信サーバ10AのコンテンツDB614Aにおいて格納されている広告コンテンツの中から追加でダウンロード又はストリーミング再生する広告コンテンツを選択するようにして良い。また、車載端末30Aが備えるカメラの入力画像の解析によって取得される乗客のユーザ属性情報に代えて、車載端末30Aを介して取得される乗客のユーザアカウントに紐づくユーザ属性情報を用いることもできる。 In the above-described example, when the vehicle allocation request is made in the vehicle allocation service provided by the vehicle allocation management server 50A, the advertising content previously transmitted from the content distribution server 10A and stored in the in-vehicle terminal 30A is reproduced, while the vehicle allocation is performed. When the vehicle allocation request in the service is not made, the default advertisement content stored in advance in the in-vehicle terminal 30A is configured to be reproduced. For example, it is input through the camera provided in the in-vehicle terminal 30A. The image (passenger image) is analyzed to obtain the user attribute information of the passenger, and the advertisement content to be reproduced is selected from the advertisement content stored in the vehicle-mounted terminal 30A based on the user attribute information, or The advertisement content to be additionally downloaded or streamed may be selected from the advertisement content stored in the content DB 614A of the content distribution server 10A. Further, instead of the user attribute information of the passenger acquired by analyzing the input image of the camera included in the in-vehicle terminal 30A, user attribute information associated with the user account of the passenger acquired via the in-vehicle terminal 30A can be used. .
 以上説明した本実施形態に係るコンテンツ提供システム1Aは、タクシー40Aに搭載された車載端末30Aにおいてコンテンツを出力することに加えて、当該タクシー40Aに乗客が乗車している間に車載端末30Aにおいて出力されるコンテンツに関連する関連コンテンツ(例えば、コンテンツの広告対象となる店舗又は商品等に関連するクーポン)を当該乗客に対して提供するから、当該関連コンテンツの提供を介した乗客に対するフォローが可能となる。つまり、コンテンツ提供システム1Aは、車両の乗客に対する適切なコンテンツの提供を支援する。 The content providing system 1A according to the present embodiment described above outputs the content at the vehicle-mounted terminal 30A mounted on the taxi 40A, and at the vehicle-mounted terminal 30A while the passenger is in the taxi 40A. The related content related to the content to be provided (for example, the coupon related to the store or the product for which the content is advertised) is provided to the passenger, so that the passenger can be followed through the provision of the related content. Become. That is, the content providing system 1A supports the provision of appropriate content to the passengers of the vehicle.
 上述した第2の実施形態では、タクシー40Aに搭載された車載端末30Aを介してタクシー40Aの乗客に対してコンテンツを提供するように構成したが、本発明の他の実施形態では、乗り合いバス等の他の形態の車両に搭載された車載端末を介して当該車両の乗客に対してコンテンツが提供され得る。 In the above-described second embodiment, the contents are provided to the passengers of the taxi 40A via the vehicle-mounted terminal 30A mounted in the taxi 40A, but in another embodiment of the present invention, a shared bus or the like is provided. The content may be provided to the passengers of the vehicle via the vehicle-mounted terminal mounted on the vehicle of another form.
 上述した第2の実施形態では、コンテンツ配信サーバ10Aが、乗客に提供されるコンテンツを格納するコンテンツDB614Aを有するように構成したが、本発明の他の実施形態において、コンテンツは、コンテンツ配信サーバ10Aの外部のサーバにおいて格納され、当該外部のサーバから提供される。同様に、上述した第2の実施形態において関連コンテンツDB615Aに格納される関連コンテンツは、本発明の他の実施形態において、コンテンツ配信サーバ10Aの外部のサーバにおいて格納され、当該外部のサーバから提供される。 In the second embodiment described above, the content distribution server 10A is configured to have the content DB 614A that stores the content provided to the passengers, but in another embodiment of the present invention, the content is the content distribution server 10A. Is stored in a server external to the server and provided from the external server. Similarly, the related content stored in the related content DB 615A in the second embodiment described above is stored in a server external to the content distribution server 10A and provided from the external server in another embodiment of the present invention. It
 図21は、本発明の第3の実施形態に係るコンテンツ提供システム1Bを含むネットワークの構成を概略的に示す構成図である。システム1Bは、図示するように、コンテンツ配信サーバ10Bと、当該サーバ10Bとインターネット等の通信ネットワーク20Bを介して通信可能に接続されると共にタクシー40Bに搭載された車載端末30Bとを備える。図21においては、1つの車載端末30Bのみが図示されているが、システム1Bは、複数のタクシー40Bにそれぞれ搭載された複数の車載端末30Bを備え得る。コンテンツ提供システム1Bは、車載端末30Bを介してタクシー40Bの乗客に対してコンテンツを提供する機能を有する。 FIG. 21 is a configuration diagram schematically showing the configuration of a network including the content providing system 1B according to the third embodiment of the present invention. As shown in the figure, the system 1B includes a content distribution server 10B and an in-vehicle terminal 30B that is communicably connected to the server 10B via a communication network 20B such as the Internet and is mounted on a taxi 40B. Although only one vehicle-mounted terminal 30B is illustrated in FIG. 21, the system 1B may include a plurality of vehicle-mounted terminals 30B mounted in the plurality of taxis 40B, respectively. The content providing system 1B has a function of providing content to passengers in the taxi 40B via the vehicle-mounted terminal 30B.
 コンテンツ配信サーバ10Bは、一般的なコンピュータとして構成されており、図21に示すように、CPU又はGPU等として構成されるコンピュータプロセッサ11Bと、メインメモリ12Bと、入出力I/F13Bと、通信I/F14Bと、ストレージ(記憶装置)15Bとを備え、これらの各構成要素が図示しないバス等を介して電気的に接続されている。 The content distribution server 10B is configured as a general computer, and as shown in FIG. 21, a computer processor 11B configured as a CPU or GPU, a main memory 12B, an input / output I / F 13B, and a communication I. / F14B and a storage (storage device) 15B, and these components are electrically connected via a bus or the like not shown.
 コンピュータプロセッサ11Bは、ストレージ15B等に記憶されている様々なプログラムをメインメモリ12Bに読み込んで、当該プログラムに含まれる各種の命令を実行する。メインメモリ12Bは、例えば、DRAM等によって構成される。 The computer processor 11B reads various programs stored in the storage 15B and the like into the main memory 12B and executes various instructions included in the programs. The main memory 12B is composed of, for example, a DRAM or the like.
 入出力I/F13Bは、ユーザ等との間で情報をやり取りするための各種の入出力装置を含む。入出力I/F13Bは、例えば、キーボード、ポインティングデバイス(例えば、マウス、タッチパネル等)等の情報入力装置、マイクロフォン等の音声入力装置、カメラ等の画像入力装置を含む。また、入出力I/F13Bは、ディスプレイ等の画像出力装置(表示装置)、スピーカー等の音声出力装置を含む。 The input / output I / F 13B includes various input / output devices for exchanging information with users and the like. The input / output I / F 13B includes, for example, an information input device such as a keyboard and a pointing device (for example, a mouse and a touch panel), a voice input device such as a microphone, and an image input device such as a camera. Further, the input / output I / F 13B includes an image output device (display device) such as a display and a sound output device such as a speaker.
 通信I/F14Bは、ネットワークアダプタ等のハードウェア、各種の通信用ソフトウェア、及びこれらの組み合わせとして実装され、通信ネットワーク20B等を介した有線又は無線の通信を実現できるように構成されている。 The communication I / F 14B is implemented as hardware such as a network adapter, various types of communication software, and a combination thereof, and is configured to realize wired or wireless communication via the communication network 20B or the like.
 ストレージ15Bは、例えば磁気ディスク又はフラッシュメモリ等によって構成される。ストレージ15Bは、オペレーティングシステムを含む様々なプログラム及び各種データ等を記憶する。 The storage 15B is composed of, for example, a magnetic disk or a flash memory. The storage 15B stores various programs including an operating system, various data, and the like.
 本実施形態において、コンテンツ配信サーバ10Bは、それぞれが上述したハードウェア構成を有する複数のコンピュータを用いて構成され得る。例えば、サーバ10Bは、複数のサーバ装置によって構成され得る。 In the present embodiment, the content distribution server 10B can be configured by using a plurality of computers each having the above-described hardware configuration. For example, the server 10B may be composed of a plurality of server devices.
 このように構成されたコンテンツ配信サーバ10Bは、ウェブサーバ及びアプリケーションサーバとしての機能を有するように構成することができ、この場合、車載端末30Bにインストールされているウェブブラウザ又はその他のアプリケーションからの要求に応答して各種の処理を実行し、当該処理の結果に応じた画面データ(例えば、HTMLデータ)及び制御データ等を車載端末30Bに送信する。車載端末30Bでは、受信したデータに基づくウェブページ又はその他の画面が表示され得る。 The content distribution server 10B thus configured can be configured to have the functions of a web server and an application server. In this case, a request from a web browser or other application installed in the vehicle-mounted terminal 30B. In response to, various kinds of processing are executed, and screen data (for example, HTML data) and control data according to the result of the processing are transmitted to the vehicle-mounted terminal 30B. On the vehicle-mounted terminal 30B, a web page or other screen based on the received data can be displayed.
 また、コンテンツ配信サーバ10Bは、図21に示すように、通信ネットワーク20Bを介して、配車管理サーバ50Bと通信可能に接続されており、当該サーバ50Bとの間で各種の情報のやり取りが可能となっている。 Further, as shown in FIG. 21, the content distribution server 10B is communicatively connected to the vehicle allocation management server 50B via the communication network 20B, and various kinds of information can be exchanged with the server 50B. Has become.
 本実施形態において、配車管理サーバ50Bは、通信ネットワーク20Bを介して通信可能に接続されたユーザ端末52Bを操作するユーザからの要求に応答して、当該ユーザに対してタクシー40Bを配車するタクシーの配車サービスを提供する。当該サービスは、例えば、スマートフォンとして構成されるユーザ端末52Bにインストールされている配車サービス用のアプリケーションを介して提供される。また、配車管理サーバ50Bは、通信ネットワーク20Bを介して通信可能に接続されたドライバー端末44Bを操作すると共にタクシー40Bを運転するドライバー(乗務員)に対して、当該ドライバー端末44Bを介して、配車サービスにおける各種の依頼(例えば、迎車の依頼等)を行うように構成されている。配車管理サーバ50Bは、配車サービスのユーザ(乗客)に関するユーザ情報等を記憶する記憶装置を備える。 In the present embodiment, the vehicle allocation management server 50B responds to a request from a user who operates the user terminal 52B communicably connected via the communication network 20B, in response to a request from a user who allocates the taxi 40B to the user. Provide a dispatch service. The service is provided, for example, via a vehicle allocation service application installed in the user terminal 52B configured as a smartphone. In addition, the vehicle allocation management server 50B operates a driver terminal 44B communicatively connected via the communication network 20B and provides a vehicle allocation service to a driver (crew member) driving the taxi 40B via the driver terminal 44B. Is configured to make various requests (for example, a request for a vehicle to pick up). The vehicle allocation management server 50B includes a storage device that stores user information regarding users (passengers) of the vehicle allocation service.
 例えば、配車管理サーバ50Bは、ユーザ端末52Bからユーザアカウントと乗車位置(迎車位置)を特定する情報とを含む配車依頼を受け付けると、受け付けた配車依頼に対して割り当てるタクシー40Bを特定し、特定したタクシー40Bに対応するドライバー端末44Bに対して迎車依頼を送信する。迎車依頼を受信したドライバー端末44Bは、迎車依頼に関する情報(乗車位置等)を表示すると共に、迎車依頼に対する回答(「承諾」又は「非承諾」等)のドライバーによる入力を受け付けて、入力された回答をサーバ50Bに送信する。そして、サーバ50Bは、ドライバーによる回答が「承諾」である場合には、配車が確定したと判断してユーザ端末52Bにその旨を送信する一方、ドライバーによる回答が「非承諾」である場合には、新たなタクシー40Bを割り当てる。なお、ユーザ端末52Bを介した配車依頼は、タクシー40Bに乗車するユーザ自身によって行われることに加えて、配車サービスの提供事業者又はタクシー事業者のオペレータ等によって行われ得る(この場合、例えば、ユーザから当該オペレータに対する配車依頼は、電話等によって行われ得る。)。 For example, when the vehicle allocation management server 50B receives a vehicle allocation request including a user account and information for specifying a boarding position (vehicle interception position) from the user terminal 52B, the vehicle allocation management server 50B specifies and identifies the taxi 40B to be allocated to the received vehicle allocation request. A request for a pick-up is transmitted to the driver terminal 44B corresponding to the taxi 40B. The driver terminal 44B that has received the call-in request displays the information (boarding position, etc.) regarding the call-in request and accepts the driver's input of the answer ("accept" or "non-accept") to the call-in request, and the information is input. The answer is transmitted to the server 50B. If the driver's answer is "accept", the server 50B determines that the vehicle allocation has been determined and transmits it to the user terminal 52B, while the driver's answer is "non-accept". Allocates a new taxi 40B. Note that the vehicle allocation request via the user terminal 52B can be made by the vehicle rider service provider or the operator of the taxi operator in addition to the user himself / herself who gets on the taxi 40B (in this case, for example, The vehicle dispatch request from the user to the operator can be made by telephone or the like.).
 車載端末30Bは、一般的なコンピュータとして構成されており、図21に示すように、コンピュータプロセッサ31Bと、メインメモリ32Bと、入出力I/F33Bと、通信I/F34Bと、ストレージ(記憶装置)35Bとを備え、これらの各構成要素が図示しないバス等を介して電気的に接続されている。 The vehicle-mounted terminal 30B is configured as a general computer, and as shown in FIG. 21, a computer processor 31B, a main memory 32B, an input / output I / F 33B, a communication I / F 34B, and a storage (storage device). 35B, each of these components is electrically connected via a bus or the like not shown.
 コンピュータプロセッサ31Bは、CPU又はGPU等として構成され、ストレージ35B等に記憶されている様々なプログラムをメインメモリ32Bに読み込んで、当該プログラムに含まれる各種の命令を実行する。メインメモリ32Bは、例えば、DRAM等によって構成される。 The computer processor 31B is configured as a CPU, a GPU, or the like, reads various programs stored in the storage 35B or the like into the main memory 32B, and executes various instructions included in the program. The main memory 32B is composed of, for example, a DRAM or the like.
 入出力I/F33Bは、ユーザ等との間で情報をやり取りするための各種の入出力装置を含む。入出力I/F33Bは、例えば、キーボード、ポインティングデバイス(例えば、マウス、タッチパネル等)等の情報入力装置、マイクロフォン等の音声入力装置、カメラ等の画像入力装置を含む。また、入出力I/F33Bは、ディスプレイ等の画像出力装置、スピーカー等の音声出力装置を含む。 The input / output I / F 33B includes various input / output devices for exchanging information with users and the like. The input / output I / F 33B includes, for example, an information input device such as a keyboard and a pointing device (for example, a mouse and a touch panel), a voice input device such as a microphone, and an image input device such as a camera. Further, the input / output I / F 33B includes an image output device such as a display and an audio output device such as a speaker.
 通信I/F34Bは、ネットワークアダプタ等のハードウェア、各種の通信用ソフトウェア、及びこれらの組み合わせとして実装され、通信ネットワーク20B等を介した有線又は無線の通信を実現できるように構成されている。 The communication I / F 34B is implemented as hardware such as a network adapter, various communication software, and a combination thereof, and is configured to realize wired or wireless communication via the communication network 20B or the like.
 ストレージ35Bは、例えば磁気ディスク又はフラッシュメモリ等によって構成される。ストレージ35Bは、オペレーティングシステムを含む様々なプログラム及び各種データ等を記憶する。ストレージ35Bが記憶するプログラムは、アプリケーションマーケット等からダウンロードされてインストールされ得る。 The storage 35B is composed of, for example, a magnetic disk or a flash memory. The storage 35B stores various programs including an operating system, various data, and the like. The program stored in the storage 35B can be downloaded from the application market or the like and installed.
 本実施形態において、車載端末30Bは、タブレット端末、スマートフォン、デジタルサイネージ装置、又はスマートスピーカ等として構成され得る。本実施形態において、車載端末30Bは、タクシー40Bの客室内の任意の位置に設置され得る。例えば、車載端末30Bは、助手席のヘッドレスト付近において、ディスプレイ等の画像出力装置が後部座席を向くように設置される。 In the present embodiment, the vehicle-mounted terminal 30B can be configured as a tablet terminal, a smartphone, a digital signage device, a smart speaker, or the like. In the present embodiment, the in-vehicle terminal 30B can be installed at any position in the cabin of the taxi 40B. For example, the vehicle-mounted terminal 30B is installed near the headrest of the passenger seat such that the image output device such as a display faces the rear seat.
 また、車載端末30Bは、図21に示すように、タクシー40Bに設置されているタクシーメーター42Bと(例えば、BLE等の近距離無線通信を介して)通信可能に接続されており、当該タクシーメーター42Bとの間で各種の情報のやり取りが可能となっている。また、タクシー40Bは、タクシーメーター42Bの他、カーナビゲーションシステム、各種の決済用装置(例えば、クレジットカード決済端末等)、タクシー用無線機、及び、ドライブレコーダー等のタクシーの営業に必要な様々な装置が設置され得る。 Further, as shown in FIG. 21, the vehicle-mounted terminal 30B is communicatively connected to a taximeter 42B installed in a taxi 40B (for example, via short-range wireless communication such as BLE), and the taximeter Various kinds of information can be exchanged with the 42B. In addition to the taxi meter 42B, the taxi 40B includes a car navigation system, various payment devices (for example, credit card payment terminals, etc.), taxi radios, drive recorders, and other various items necessary for taxi business. The device may be installed.
 また、車載端末30Bは、図21に示すように、通信ネットワーク20Bを介して、コンテンツ配信サーバ10Bの他、配車管理サーバ50B、及びユーザ端末52Bと通信可能に接続され得る。さらに、車載端末30Bは、通信ネットワーク20Bを介して、又は、BLE等の近距離無線通信を介して、ドライバー端末44Bと通信可能に接続され得る。 Further, as shown in FIG. 21, the vehicle-mounted terminal 30B can be connected via the communication network 20B to be able to communicate with the content distribution server 10B, the vehicle allocation management server 50B, and the user terminal 52B. Furthermore, the vehicle-mounted terminal 30B can be communicatively connected to the driver terminal 44B via the communication network 20B or via short-range wireless communication such as BLE.
 次に、本実施形態のコンテンツ提供システム1Bが有する機能について説明する。図22は、システム1Bが備えるコンテンツ配信サーバ10B及び車載端末30Bがそれぞれ有する機能を概略的に示すブロック図である。サーバ10Bは、図示するように、情報を記憶及び管理する情報記憶管理部61Bと、車載端末30Bに対するコンテンツの配信を制御する配信制御部63Bとを有する。これらの機能は、コンピュータプロセッサ11B及びメインメモリ12B等のハードウェア、並びに、ストレージ15B等に記憶されている各種プログラムやデータ等が協働して動作することによって実現され、例えば、メインメモリ12Bに読み込まれたプログラムに含まれる命令をコンピュータプロセッサ11Bが実行することによって実現される。また、コンテンツ配信サーバ10Bが有するこれらの機能は、サーバ10Bと車載端末30Bとが協働することによって実現され、又は、車載端末30Bによって実現され得る。例えば、配信制御部63Bの機能の一部又は全部は、車載端末30Bによって実現され得る。 Next, the functions of the content providing system 1B of this embodiment will be described. FIG. 22 is a block diagram schematically showing the functions of the content distribution server 10B and the vehicle-mounted terminal 30B included in the system 1B. As illustrated, the server 10B includes an information storage management unit 61B that stores and manages information, and a distribution control unit 63B that controls distribution of content to the vehicle-mounted terminal 30B. These functions are realized by the hardware such as the computer processor 11B and the main memory 12B and the various programs and data stored in the storage 15B and the like operating in cooperation with each other. This is realized by the computer processor 11B executing the instructions included in the read program. Further, these functions of the content distribution server 10B can be realized by the cooperation of the server 10B and the vehicle-mounted terminal 30B, or can be realized by the vehicle-mounted terminal 30B. For example, some or all of the functions of the distribution control unit 63B can be realized by the vehicle-mounted terminal 30B.
 また、車載端末30Bは、図22に示すように、情報を記憶及び管理する情報記憶管理部67Bと、車載端末30Bにおける情報の入出力を制御する情報入出力制御部69Bとを有する。これらの機能は、コンピュータプロセッサ31B及びメインメモリ32B等のハードウェア、並びに、ストレージ35B等に記憶されている各種プログラムやデータ等が協働して動作することによって実現され、例えば、メインメモリ32Bに読み込まれたプログラムに含まれる命令をコンピュータプロセッサ31Bが実行することによって実現される。また、車載端末30Bが有するこれらの機能は、コンテンツ配信サーバ10Bと車載端末30Bとが協働することによって実現され、又は、サーバ10Bによって実現され得る。 Further, as shown in FIG. 22, the vehicle-mounted terminal 30B has an information storage management unit 67B that stores and manages information, and an information input / output control unit 69B that controls input / output of information in the vehicle-mounted terminal 30B. These functions are realized by hardware such as the computer processor 31B and the main memory 32B, and various programs and data stored in the storage 35B and the like operating in cooperation with each other. It is realized by the computer processor 31B executing the instructions included in the read program. Further, these functions of the vehicle-mounted terminal 30B can be realized by the cooperation of the content distribution server 10B and the vehicle-mounted terminal 30B, or can be realized by the server 10B.
 コンテンツ配信サーバ10Bの情報記憶管理部61Bは、ストレージ15B等によって構成され、様々な情報を記憶及び管理する。例えば、情報記憶管理部61Bは、図22に示すように、車載端末30Bに関する情報を管理する車載端末情報テーブル611Bと、車載端末30Bに対して配信するコンテンツに関する情報を管理するコンテンツ情報テーブル612Bと、配車管理サーバ50Bが提供する配車サービスにおける配車依頼に関する情報を管理する配車依頼管理テーブル613Bと、車載端末30Bに対して配信するコンテンツ自体を格納するコンテンツDB615Bとを有するように構成される。 The information storage management unit 61B of the content distribution server 10B is configured by the storage 15B and the like, and stores and manages various information. For example, as illustrated in FIG. 22, the information storage management unit 61B includes an in-vehicle terminal information table 611B that manages information about the in-vehicle terminal 30B, and a content information table 612B that manages information about content distributed to the in-vehicle terminal 30B. The vehicle allocation management server 50B has a vehicle allocation request management table 613B that manages information about vehicle allocation requests in the vehicle allocation service, and a content DB 615B that stores the content itself to be distributed to the vehicle-mounted terminal 30B.
 コンテンツ配信サーバ10Bの配信制御部63Bは、コンテンツの配信の制御に関する様々な処理を実行する。例えば、配信制御部63Bは、コンテンツDB615Bに格納されているコンテンツを車載端末30Bに対して送信するように構成される。 The distribution control unit 63B of the content distribution server 10B executes various processes related to control of content distribution. For example, the distribution control unit 63B is configured to transmit the content stored in the content DB 615B to the vehicle-mounted terminal 30B.
 車載端末30Bの情報記憶管理部67Bは、ストレージ35B等によって構成され、様々な情報を記憶及び管理する。例えば、情報記憶管理部67Bは、コンテンツ配信サーバ10B等から受信するコンテンツ及び他のコンテンツを記憶するように構成される。 The information storage management unit 67B of the vehicle-mounted terminal 30B is configured by the storage 35B and the like, and stores and manages various information. For example, the information storage management unit 67B is configured to store the content received from the content distribution server 10B and the like and other content.
 車載端末30Bの情報入出力制御部69Bは、車載端末30Bにおける情報の入出力の制御に関する様々な処理を実行する。例えば、情報入出力制御部69Bは、コンテンツ配信サーバ10Bからストリーミング形式で送信されるコンテンツを出力し、或いは、コンテンツ配信サーバ10B又は他の装置からダウンロード等されてストレージ35B等に保存されているコンテンツを出力するように構成される。 The information input / output control unit 69B of the in-vehicle terminal 30B executes various processes related to control of input / output of information in the in-vehicle terminal 30B. For example, the information input / output control unit 69B outputs the content transmitted in the streaming format from the content distribution server 10B, or the content stored in the storage 35B or the like by being downloaded from the content distribution server 10B or another device. Is configured to output.
 本実施形態において、コンテンツ配信サーバ10Bの配信制御部63Bは、乗客の移動計画に関する移動計画情報に少なくとも基づいて、当該乗客が乗車するタクシー40Bに搭載されている車載端末30Bにおいて出力するコンテンツを設定するように構成されている。例えば、配信制御部63Bは、配車管理サーバ50Bから、乗客の移動計画情報としての配車依頼情報を取得し、当該配車依頼情報に基づいてコンテンツの設定を行うように構成される。 In the present embodiment, the distribution control unit 63B of the content distribution server 10B sets the content to be output at the vehicle-mounted terminal 30B mounted in the taxi 40B in which the passenger gets on the basis of at least the movement plan information regarding the movement plan of the passenger. Is configured to. For example, the distribution control unit 63B is configured to acquire the vehicle allocation request information as the passenger movement plan information from the vehicle allocation management server 50B, and set the content based on the vehicle allocation request information.
 本実施形態において、コンテンツ配信サーバ10Bの配信制御部63Bによって設定されたコンテンツは、対応する乗客のタクシー40Bへの乗車に応じて、当該タクシー40Bに搭載されている車載端末30Bにおいて出力されるように構成されている。 In the present embodiment, the content set by the distribution control unit 63B of the content distribution server 10B is output in the vehicle-mounted terminal 30B mounted in the taxi 40B in response to the corresponding passenger getting on the taxi 40B. Is configured.
 本実施形態において、車載端末30Bにおいて出力されるコンテンツは、当該コンテンツの出力中における乗客の移動計画に影響を与えるイベントの発生に応じて調整される。例えば、コンテンツ配信サーバ10Bの配信制御部63Bは、こうしたイベントの発生を認識すると、コンテンツを調整するように構成される。コンテンツの調整は、コンテンツの削除、変更及び追加を含む。 In the present embodiment, the content output from the vehicle-mounted terminal 30B is adjusted according to the occurrence of an event that affects the movement plan of the passenger during the output of the content. For example, the delivery control unit 63B of the content delivery server 10B is configured to adjust the content when recognizing the occurrence of such an event. Adjusting content includes deleting, changing and adding content.
 このように、本実施形態におけるコンテンツ提供システム1Bは、乗客の移動計画情報に基づいて設定したコンテンツを、タクシー40Bへの乗客の乗車に応じて、対応する車載端末30Bにおいて出力し、当該コンテンツの出力中における、当該乗客の移動計画に影響を与えるイベントの発生に応じて、出力するコンテンツを調整するから、タクシー40Bによる移動の際の個別の状況の変化に応じた柔軟なコンテンツの提供が可能となる。つまり、コンテンツ提供システム1Bは、タクシーの乗客に対する適切なコンテンツの提供を支援する。 As described above, the content providing system 1B according to the present embodiment outputs the content set based on the passenger's movement plan information to the corresponding in-vehicle terminal 30B according to the passenger getting on the taxi 40B, and outputs the content. Content that is output is adjusted according to the occurrence of an event that affects the passenger's travel plan during output, so it is possible to provide flexible content according to changes in individual situations when traveling by taxi 40B. Becomes That is, the content providing system 1B supports the provision of appropriate content to passengers in a taxi.
 本実施形態において、車載端末30Bにおいて出力されるコンテンツは、様々な種類の電子的なコンテンツが含まれ、例えば、動画、静止画、及び、音声の何れか、又は、これらの組合せが含まれる。つまり、車載端末30Bの情報入出力制御部69Bは、例えば、動画及び音声から成る映像コンテンツを再生し(画像を表示すると共に音声を出力し)、動画又は静止画のみから成る無音の映像コンテンツを再生し(画像を表示し)、或いは、音声のみから成る音声コンテンツを再生する(音声を出力する)ように構成される。これらのコンテンツは、広告、番組、映画、楽曲、又はBGM等として構成され得る。 In the present embodiment, the content output from the vehicle-mounted terminal 30B includes various types of electronic content, for example, any one of a moving image, a still image, and a sound, or a combination thereof. That is, the information input / output control unit 69B of the vehicle-mounted terminal 30B reproduces, for example, a video content including a moving image and a sound (displays an image and outputs a sound), and outputs a silent video content including only a moving image or a still image. It is configured to play back (display an image) or play back audio content including only audio (output audio). These contents may be configured as advertisements, programs, movies, songs, BGM, etc.
 本実施形態において、乗客の移動計画情報に基づくコンテンツの設定は様々なタイミングで行われ得る。例えば、コンテンツ配信サーバ10Bの配信制御部63Bは、乗客の移動計画情報としての配車依頼情報の配車管理サーバ50Bからの受信に応じて(つまり、例えば、配車の確定に応じて)、当該配車依頼情報に基づくコンテンツの設定を行うように構成され、又は、車載端末30Bからの要求に応答してコンテンツの設定を行うように構成され得る。 In the present embodiment, the content setting based on the passenger movement plan information can be performed at various timings. For example, the distribution control unit 63B of the content distribution server 10B receives the vehicle allocation request information as the passenger travel plan information from the vehicle allocation management server 50B (that is, in response to the confirmation of the vehicle allocation, for example). It may be configured to set the content based on the information, or may be configured to set the content in response to a request from the vehicle-mounted terminal 30B.
 また、コンテンツ配信サーバ10Bの配信制御部63Bによって設定されたコンテンツの車載端末30Bへの配信は、様々なタイミングで行われ得る。例えば、配信制御部63Bは、乗客の移動計画情報(例えば、配車依頼情報)に基づくコンテンツの設定に応じて、設定したコンテンツを車載端末30Bに送信するように構成され、当該車載端末30Bの情報入出力制御部69Bは、コンテンツ配信サーバ10Bから受信したコンテンツをストレージ35B等に保存し、その後、タクシー40Bへの乗客の乗車を認識すると、当該保存したコンテンツを出力するように構成される。また、例えば、車載端末30Bの情報入出力制御部69Bは、タクシー40Bへの乗客の乗車を認識すると、コンテンツ配信サーバ10Bに対してコンテンツの配信を要求し、当該要求を受信したサーバ10B(配信制御部63B)は、対応する乗客の移動計画情報に基づいて設定したコンテンツを、対応する車載端末30Bに対してストリーミング形式で送信するように構成される。タクシー40Bへの乗客の乗車は、例えば、タクシーメーター42Bによって検出され(例えば、ドライバーによる実車(賃走)等へのタクシーメーター切り替え操作に応じて検出され)、車載端末30B(情報入出力制御部69B)による乗客の乗車の認識は、例えば、タクシーメーター42Bから提供される情報に基づいて行われる。また、車載端末30B(情報入出力制御部69B)による乗客の乗車の認識は、例えば、ドライバー端末44Bへの乗車(実車)開始に関する入力操作に基づいて行われる。 Further, the distribution of the content set by the distribution control unit 63B of the content distribution server 10B to the vehicle-mounted terminal 30B may be performed at various timings. For example, the distribution control unit 63B is configured to transmit the set content to the vehicle-mounted terminal 30B according to the content setting based on the passenger's movement plan information (for example, vehicle allocation request information), and the information of the vehicle-mounted terminal 30B. The input / output control unit 69B is configured to store the content received from the content distribution server 10B in the storage 35B or the like, and thereafter, when recognizing the passenger getting on the taxi 40B, output the stored content. Further, for example, when the information input / output control unit 69B of the vehicle-mounted terminal 30B recognizes the passenger getting on the taxi 40B, it requests the content distribution server 10B to distribute the content, and receives the request, the server 10B (distribution). The control unit 63B) is configured to transmit the content set based on the travel plan information of the corresponding passenger to the corresponding vehicle-mounted terminal 30B in a streaming format. The passenger getting on the taxi 40B is detected by, for example, the taxi meter 42B (for example, detected by the driver's operation of switching the taxi meter to the actual vehicle (fare)), and the in-vehicle terminal 30B (information input / output control unit). The recognition of the passenger's boarding by 69B) is performed based on the information provided from the taximeter 42B, for example. Further, the recognition of passengers getting on the vehicle by the in-vehicle terminal 30B (information input / output control unit 69B) is performed based on, for example, an input operation for starting the getting-on (actual vehicle) to the driver terminal 44B.
 本実施形態において、乗客の移動計画情報は、乗客の移動計画に関する様々な情報が含まれ得る。例えば、移動計画情報は、乗客の目的地にタクシー40Bが到着するまでの予測所要時間を含む。この場合、コンテンツ配信サーバ10Bの配信制御部63Bは、当該予測所要時間に少なくとも基づいてコンテンツを設定し、また、乗客の予測所要時間に影響を与えるイベントの発生(例えば、渋滞の発生等)に応じて変更される変更後の予測所要時間に少なくとも基づいてコンテンツを調整するように構成され得る。例えば、配信制御部63Bは、予測所要時間に適合するように(例えば、予測所要時間の範囲内で出力が完了するように、つまり、目的地に到着するまでに出力が完了するように)コンテンツの設定及び調整を行うように構成される。予測所要時間は、例えば、配車管理サーバ50Bによって算出されて提供される。予測所要時間は、目的地に到着する時刻として予測される予測到着時刻として考えることもできる。 In the present embodiment, the passenger movement plan information may include various pieces of information regarding the passenger movement plan. For example, the movement plan information includes the estimated required time until the taxi 40B arrives at the destination of the passenger. In this case, the distribution control unit 63B of the content distribution server 10B sets the content based on at least the estimated required time, and when an event that affects the estimated required time of the passenger occurs (for example, traffic congestion occurs). It may be configured to adjust the content based at least on the changed expected turnaround time accordingly. For example, the delivery control unit 63B matches the content with the predicted required time (for example, so that the output is completed within the predicted required time, that is, the output is completed before the destination is reached). Is configured and adjusted. The estimated required time is calculated and provided by the vehicle allocation management server 50B, for example. The predicted required time can be considered as a predicted arrival time predicted as the time of arrival at the destination.
 例えば、配車管理サーバ50Bは、乗客からの配車依頼が目的地の設定を伴っている場合に、配車の確定の際に、乗車位置から目的地までの所要時間を予測してコンテンツ配信サーバ10Bに提供すると共に、タクシー40Bに乗客が乗車した後においては、タクシー40Bの経路案内を実行し(例えば、ドライバー端末44Bを介して経路案内を実行し)、当該経路案内の実行中において繰り返し算出される予測所要時間の変動幅(コンテンツの設定の際(配車の確定の際)に算出した予測所要時間と最新の予測所要時間との間の差分)が閾値以上となった場合に、最新(変動後)の予測所要時間をコンテンツ配信サーバ10Bに提供するように構成される。こうした構成は、乗客の目的地に到着するまでの予測所要時間に基づくコンテンツの設定及び調整を可能とする。 For example, when the vehicle dispatch request from the passenger is accompanied by the setting of the destination, the vehicle dispatch management server 50B predicts the required time from the boarding position to the destination when the vehicle dispatch is confirmed, and informs the content delivery server 10B. After the passenger has provided the taxi 40B, the route guidance of the taxi 40B is executed (for example, the route guidance is executed via the driver terminal 44B), and the calculation is repeated during the execution of the route guidance. If the fluctuation range of the estimated required time (the difference between the estimated required time calculated when setting the content (when confirming the vehicle allocation) and the latest estimated required time) is greater than or equal to the threshold value, the latest (after change) ) Is provided to the content distribution server 10B. Such a configuration enables the setting and adjustment of the content based on the estimated time required for the passenger to reach the destination.
 また、例えば、移動計画情報は、乗客の目的地にタクシー40Bが到着するまでの予定走行経路を含む。この場合、コンテンツ配信サーバ10Bの配信制御部63Bは、当該予定走行経路に少なくとも基づいてコンテンツを設定し、また、乗客の予定走行経路に影響を与えるイベントの発生(例えば、事故の発生等)に応じて変更される変更後の予定走行経路に少なくとも基づいてコンテンツを調整するように構成され得る。例えば、配信制御部63Bは、予定走行経路の少なくとも一部(例えば、走行経路の始点(つまり、乗車位置/迎車位置)、通過点、及び終点(つまり、降車位置/目的地)の少なくとも1つ)に応じた内容のコンテンツとなるように、コンテンツの設定及び調整を行うように構成される。予定走行経路は、例えば、配車管理サーバ50Bによって設定されて提供される。例えば、配車管理サーバ50Bは、乗客からの配車依頼が目的地の設定を伴っている場合に、配車の確定の際に、乗車位置から目的地までの予定走行経路を判定してコンテンツ配信サーバ10Bに提供すると共に、タクシー40Bに乗客が乗車した後においては、タクシー40Bの経路案内を実行し(例えば、ドライバー端末44Bを介して経路案内を実行し)、当該経路案内の実行中において予定走行経路が変更された場合に、変更後の予定走行経路をコンテンツ配信サーバ10Bに提供するように構成される。こうした構成は、予定走行経路に基づくコンテンツの設定及び調整を可能とする。 Further, for example, the movement plan information includes a planned traveling route until the taxi 40B arrives at the destination of the passenger. In this case, the distribution control unit 63B of the content distribution server 10B sets the content based on at least the planned traveling route, and when an event that affects the planned traveling route of the passenger occurs (for example, an accident occurs). The content may be adjusted based at least on the changed planned travel route accordingly. For example, the distribution control unit 63B includes at least one of at least a part of the planned traveling route (for example, a starting point (that is, a boarding position / an intercepting position), a passing point, and an ending point (that is, a getting-off position / a destination) of the traveling route). ), The content is set and adjusted so that the content has the content according to (1). The planned travel route is set and provided by the vehicle allocation management server 50B, for example. For example, when the vehicle dispatch request from the passenger is accompanied by the setting of the destination, the vehicle allocation management server 50B determines the planned travel route from the boarding position to the destination when the vehicle allocation is confirmed, and the content distribution server 10B. After the passenger has boarded the taxi 40B, the route guidance of the taxi 40B is executed (for example, the route guidance is executed via the driver terminal 44B), and the planned traveling route is executed during the execution of the route guidance. Is changed, the planned travel route after the change is provided to the content distribution server 10B. Such a configuration enables setting and adjustment of content based on the planned travel route.
 また、コンテンツ配信サーバ10Bの配信制御部63Bは、乗客の目的地における所定のイベントの発生に応じて、当該所定のイベントに関する情報が含まれるようにコンテンツを調整するように構成され得る。例えば、配信制御部63Bは、乗客の目的地が交通機関の特定の駅である場合において、当該特定の駅における交通機関の所定の運行情報(遅延、事故、及び運転見合わせ等)の発生に応じて、当該運行情報に関する情報が含まれるようにコンテンツを調整するように構成される。こうした構成は、乗客の目的地において発生したイベントに関する情報を、コンテンツの提供を介して乗客に知らせることを可能とする。 Further, the distribution control unit 63B of the content distribution server 10B may be configured to adjust the content so as to include information regarding the predetermined event in response to the occurrence of the predetermined event at the destination of the passenger. For example, when the destination of the passenger is a specific station of transportation, the distribution control unit 63B responds to the occurrence of predetermined operation information (delay, accident, driving suspension, etc.) of the transportation at the specific station. Then, the content is adjusted to include the information regarding the operation information. Such a configuration allows the passenger to be informed of the information about the event that occurred at the passenger's destination through the provision of the content.
 本実施形態において、設定したコンテンツの出力が完了するよりも前に乗客がタクシー40Bから降車する場合(例えば、想定よりも早く目的地に到着する場合、及び、目的地に到着する前に乗客が降車する場合等が考えられる。)において、当該設定したコンテンツの全体のうち少なくとも未出力の部分を出力するための情報を当該乗客に対して提供するようにしても良い。例えば、コンテンツ配信サーバ10Bの配信制御部63Bは、タクシー40Bからの乗客の降車、及び、設定したコンテンツの出力の未完了を認識すると、当該コンテンツの全部、又は、一部(未出力の部分を含む。)を出力するための情報(当該コンテンツが提供されるURL等)を乗客に対して提供するように構成される。タクシー40Bからの乗客の降車は、例えば、タクシーメーター42Bによって検出され(例えば、ドライバーによる空車や迎車等へのタクシーメーター切り替え操作に応じて検出され)、当該タクシーメーター42Bから直接に、又は、車載端末30Bを介して、コンテンツ配信サーバ10Bに対して通知される。また、乗客の降車は、例えば、ドライバー端末44Bへの降車に関する入力操作に応じて検出され、当該ドライバー端末44Bから直接に、又は、車載端末30Bを介して、コンテンツ配信サーバ10Bに対して通知される。また、コンテンツの出力の状況(進捗)は、例えば、コンテンツ配信サーバ10Bの配信制御部63Bによって管理され、又は、車載端末30Bの情報入出力制御部69Bによって管理されてコンテンツ配信サーバ10Bに対して通知される。コンテンツの未出力の部分を出力するための情報は、例えば、配車管理サーバ50Bが提供する配車サービスにおけるユーザアカウント、メールアドレス、又は、他のサービスのユーザアカウント等を介して乗客に対して提供される。こうしたユーザアカウント等は、例えば、車載端末30B又はユーザ端末52Bを介してユーザ(乗客)によって入力される。こうした構成は、設定したコンテンツの未出力が生じた場合に、タクシー40Bからの降車後において、当該未出力の部分を乗客に対して提供することを可能とする。 In the present embodiment, when the passenger exits from the taxi 40B before the output of the set content is completed (for example, when the passenger arrives at the destination earlier than expected, and before the passenger arrives at the destination). In the case where the passenger gets off the vehicle, etc.), the passenger may be provided with information for outputting at least an unoutput portion of the entire set content. For example, when the delivery control unit 63B of the content delivery server 10B recognizes that the passenger has exited the taxi 40B and the output of the set content has not been completed, all or part of the content (the unoutput portion is The information (including a URL where the content is provided) for outputting (including the content) is provided to the passenger. The passenger getting off from the taxi 40B is detected, for example, by the taxi meter 42B (for example, in response to a taxi meter switching operation by the driver to an empty vehicle or an intercepting vehicle), and directly from the taxi meter 42B or in the vehicle. The content distribution server 10B is notified via the terminal 30B. Further, the passenger getting off is detected, for example, according to an input operation relating to getting off the driver terminal 44B, and is notified to the content distribution server 10B directly from the driver terminal 44B or via the in-vehicle terminal 30B. It In addition, the output status (progress) of the content is managed by, for example, the distribution control unit 63B of the content distribution server 10B, or by the information input / output control unit 69B of the vehicle-mounted terminal 30B to the content distribution server 10B. Be notified. The information for outputting the unoutputted portion of the content is provided to the passengers via, for example, a user account in the vehicle dispatch service provided by the vehicle dispatch management server 50B, a mail address, or a user account of another service. It Such a user account or the like is input by the user (passenger) via the vehicle-mounted terminal 30B or the user terminal 52B, for example. With such a configuration, when the output of the set content is not output, it is possible to provide the unoutput portion to the passenger after getting off the taxi 40B.
 また、コンテンツ配信サーバ10Bの配信制御部63Bは、コンテンツを設定する際には、複数のコンテンツの中から車載端末30Bにおいて出力する複数のコンテンツを選択し、コンテンツを調整する際には、選択した複数のコンテンツの少なくとも一部を削除(選択解除)又は変更し、或いは、当該選択した複数のコンテンツとして新たに選択されたコンテンツを追加するように構成され得る。つまり、配信制御部63Bは、例えば、乗客の移動計画情報に少なくとも基づいて、当該乗客に提供する(当該乗客が乗車するタクシー40Bに搭載されている車載端末30Bにおいて出力する)複数のコンテンツを、コンテンツDB615Bに格納されている複数のコンテンツの中から選択し、選択した複数のコンテンツの出力中における乗客の移動計画に影響を与えるイベントの発生に応じて、当該選択した複数のコンテンツの少なくとも一部(例えば、未出力のコンテンツ)を、選択解除又はコンテンツDB615Bに格納されている他のコンテンツに変更し、或いは、当該他のコンテンツを、乗客に提供するコンテンツとして新たに追加するように構成される。こうした構成は、複数のコンテンツの中からのコンテンツの選択及びその変更等によって、コンテンツの設定及びその調整を実現することを可能とする。 Further, the distribution control unit 63B of the content distribution server 10B selects a plurality of contents to be output from the vehicle-mounted terminal 30B from among the plurality of contents when setting the contents, and selects the contents when adjusting the contents. At least a part of the plurality of contents may be deleted (deselected) or changed, or the newly selected content may be added as the selected plurality of contents. That is, the distribution control unit 63B provides, for example, based on at least the passenger's travel plan information, a plurality of contents to be provided to the passenger (output at the vehicle-mounted terminal 30B mounted in the taxi 40B on which the passenger is boarded), At least a part of the selected plurality of contents is selected according to the occurrence of an event that selects from the plurality of contents stored in the content DB 615B and affects the travel plan of the passenger while outputting the selected plurality of contents. It is configured to deselect (for example, non-output content) to another content stored in the content DB 615B, or to newly add the other content as content to be provided to passengers. . With such a configuration, it is possible to realize the setting and adjustment of the content by selecting the content from a plurality of contents and changing the content.
 また、コンテンツ配信サーバ10Bの配信制御部63Bは、コンテンツを設定する際に、乗客の移動計画情報が取得される場合には、当該乗客の移動計画情報に少なくとも基づいてコンテンツを設定する一方、乗客の移動計画情報が取得されない場合には、所定の情報に少なくとも基づいてコンテンツを設定するように構成され得る。例えば、配信制御部63Bは、配車管理サーバ50Bから移動計画情報(配車依頼情報)が送信される場合(例えば、配車管理サーバ50Bが提供する配車サービスを介した配車である場合)には、当該移動計画情報に基づいてコンテンツを設定する一方、配車管理サーバ50Bから移動計画情報(配車依頼情報)が送信されない場合(例えば、当該配車サービスを介した配車でない場合)には、所定の情報に基づいてコンテンツを設定するように構成される。所定の情報は、乗客の移動計画情報以外の様々な情報が含まれる。例えば、所定の情報は、現在時刻(時間帯)及び曜日、並びに、タクシー40Bの現在地等を含む。また、所定の情報は、所定の固定値を含む。例えば、配信制御部63Bは、コンテンツを設定する際に、乗客の予測所要時間が取得される場合には、当該予測所要時間に適合するようにコンテンツを設定する一方、乗客の予測所要時間が取得されない場合には、所定の固定値(例えば、15分)に適合するようにコンテンツを設定するように構成され得る。こうした構成は、乗客の移動計画情報が取得されない場合における適切なコンテンツの提供を支援する。 Further, the distribution control unit 63B of the content distribution server 10B sets the content based on at least the migration plan information of the passenger when the migration plan information of the passenger is acquired when setting the content, while the passenger When the movement plan information of 1 is not acquired, the content may be set based on at least the predetermined information. For example, when the travel plan information (vehicle allocation request information) is transmitted from the vehicle allocation management server 50B (for example, when the vehicle allocation is via a vehicle allocation service provided by the vehicle allocation management server 50B), the distribution control unit 63B is concerned. While setting the content based on the movement plan information, when the movement plan information (vehicle dispatch request information) is not transmitted from the vehicle dispatch management server 50B (for example, when the vehicle is not dispatched through the vehicle dispatch service), based on the predetermined information. Configured to configure content. The predetermined information includes various kinds of information other than the passenger movement plan information. For example, the predetermined information includes the current time (time zone) and day of the week, the current location of the taxi 40B, and the like. Further, the predetermined information includes a predetermined fixed value. For example, when the predicted required time of the passenger is acquired when setting the content, the distribution control unit 63B sets the content so as to match the predicted required time, while acquiring the predicted required time of the passenger. Otherwise, the content may be configured to fit a predetermined fixed value (eg, 15 minutes). Such a configuration supports provision of appropriate content when passenger travel plan information is not acquired.
 次に、このような機能を有する本実施形態のコンテンツ提供システム1Bの具体例について説明する。この具体例では、配車管理サーバ50Bが提供する配車サービスにおいて配車の対象となる複数のタクシー40Bの各々の客室内に車載端末30Bが設置されており、システム1Bは、各車載端末30Bを介して、タクシー40Bの乗客に対してコンテンツを提供する。 Next, a specific example of the content providing system 1B of this embodiment having such a function will be described. In this specific example, an in-vehicle terminal 30B is installed in each guest room of a plurality of taxis 40B targeted for vehicle allocation in the vehicle allocation service provided by the vehicle allocation management server 50B. , Provide content to passengers of taxi 40B.
 まず、この例において、各テーブルで管理される情報について説明する。図23は、この例において、車載端末情報テーブル611Bにおいて管理される情報を例示する。車載端末情報テーブル611Bは、複数のタクシー40Bにそれぞれ設置されている複数の車載端末30Bの各々に関する情報を管理し、図示するように、個別の車載端末30Bを識別する「端末ID」に対応付けて、この車載端末30Bが設置されている車両(タクシー40B)を識別する「車両ID」、この車載端末30Bに対して設定されているコンテンツリストに関する情報である「コンテンツリスト情報」等の情報を管理する。車両IDは、配車管理サーバ50Bにおいても各タクシー(車両)を識別するために用いられているIDである。 First, the information managed in each table in this example will be described. FIG. 23 illustrates information managed in the in-vehicle terminal information table 611B in this example. The in-vehicle terminal information table 611B manages information about each of the plurality of in-vehicle terminals 30B installed in each of the plurality of taxis 40B, and is associated with a “terminal ID” that identifies each in-vehicle terminal 30B as illustrated. Then, information such as "vehicle ID" for identifying the vehicle (taxi 40B) in which this vehicle-mounted terminal 30B is installed and "content list information" which is information regarding the content list set for this vehicle-mounted terminal 30B are displayed. to manage. The vehicle ID is an ID used to identify each taxi (vehicle) also in the vehicle allocation management server 50B.
 コンテンツリスト情報は、対応する車載端末30Bにおいて再生する複数のコンテンツの各々の情報であり、具体的には、各コンテンツを識別する「コンテンツID」、「再生順序」、及び、当該コンテンツが車載端末30Bにおいて再生済みであるか否かを示す「再生済みフラグ」を含む。詳しくは後述するが、コンテンツリスト情報は、車載端末30Bからの要求に応じたコンテンツ配信サーバ10Bによるコンテンツリストの設定に応じて設定され、また、その後、適宜に調整される。 The content list information is information on each of a plurality of contents reproduced in the corresponding in-vehicle terminal 30B, and specifically, the "content ID" for identifying each content, the "reproduction order", and the contents are in-vehicle terminals. 30B includes a "reproduced flag" indicating whether or not it has been reproduced. As will be described in detail later, the content list information is set according to the setting of the content list by the content distribution server 10B in response to the request from the vehicle-mounted terminal 30B, and is appropriately adjusted thereafter.
 図24は、この例において、コンテンツ情報テーブル612Bにおいて管理される情報を例示する。コンテンツ情報テーブル612Bは、車載端末30Bに対して配信可能なコンテンツ(コンテンツDB615Bに格納されているコンテンツ)に関する情報を管理し、図示するように、個別のコンテンツを識別する「コンテンツID」に対応付けて、「再生時間」、このコンテンツに関連する地理的なエリアを示す「エリア」、このコンテンツに関連する時間帯を示す「時間帯」、このコンテンツに関連する性別を示す「性別」、このコンテンツに関連する年代(年齢)を示す「年代」等の情報を管理する。この例では、車載端末30Bに対して配信されるコンテンツは、特定の店舗又は商品等の広告動画として構成され、「エリア」、「時間帯」、「性別」、「年代」は、広告のターゲットとして対応する値が設定される。 FIG. 24 illustrates information managed in the content information table 612B in this example. The content information table 612B manages information about content that can be delivered to the vehicle-mounted terminal 30B (contents stored in the content DB 615B), and is associated with a “content ID” that identifies individual content, as shown in the figure. "Play time", "Area" indicating the geographical area related to this content, "Time zone" indicating the time zone related to this content, "Gender" indicating the gender related to this content, this content Information such as "age" indicating the age (age) related to is managed. In this example, the content delivered to the in-vehicle terminal 30B is configured as an advertisement moving image of a specific store or product, and “area”, “time zone”, “sex”, and “age” are advertisement targets. The corresponding value is set as.
 図25は、この例において、配車依頼管理テーブル613Bにおいて管理される情報を例示する。配車依頼管理テーブル613Bは、配車管理サーバ50Bが提供する配車サービスにおける配車依頼に関する情報を管理し、図示するように、個別の配車依頼を識別する「配車依頼ID」に対応付けて、この配車依頼に対応する乗客の「ユーザ情報」、この配車依頼の配車内容である「配車情報」、この配車依頼において割り当てられたタクシー40Bに搭載されている車載端末30Bを識別する「端末ID」、この配車依頼の状態を示す「状態」等の情報を管理する。配車依頼管理テーブル613Bにおいて管理されるこれらの情報は、配車サービスにおける配車の確定(例えば、ドライバーによる迎車依頼の承諾)に応じて適宜に設定される。ユーザ情報は、配車管理サーバ50Bにおいて管理されているユーザ単位の情報であって、配車サービス用のユーザアカウント、氏名、性別、年齢、電話番号、住所、使用言語、及び、配車サービスの利用頻度等が含まれる。また、配車情報は、配車管理サーバ50Bにおいて管理されている配車単位の情報であって、割り当てられたタクシー40Bの車両ID、迎車地(乗車予定地)、目的地(降車予定地)、迎車地から目的地までの予定走行経路及び予測所要時間等を含む。状態は、迎車、実車、及び、降車等を含み、これらの状態の変化に応じて配車管理サーバ50Bから通知される値が設定される。 FIG. 25 illustrates information managed in the vehicle allocation request management table 613B in this example. The vehicle allocation request management table 613B manages information regarding vehicle allocation requests in the vehicle allocation service provided by the vehicle allocation management server 50B, and as shown in the figure, is associated with a "vehicle allocation request ID" for identifying an individual vehicle allocation request, “User information” of the passenger corresponding to “Vehicle allocation information” that is the vehicle allocation content of this vehicle allocation request, “Terminal ID” that identifies the in-vehicle terminal 30B installed in the taxi 40B allocated in this vehicle allocation request, this vehicle allocation Information such as “state” indicating the state of the request is managed. These pieces of information managed in the vehicle allocation request management table 613B are appropriately set in accordance with the confirmation of vehicle allocation in the vehicle allocation service (for example, acceptance of a vehicle pickup request by the driver). The user information is information on a user-by-user basis managed by the vehicle allocation management server 50B, and includes a user account for vehicle allocation service, name, gender, age, telephone number, address, language used, frequency of use of vehicle allocation service, and the like. Is included. Further, the vehicle allocation information is information on a vehicle allocation unit managed by the vehicle allocation management server 50B, and includes the vehicle ID of the assigned taxi 40B, the destination (scheduled destination), the destination (scheduled destination), and the destination. Including the planned travel route from the to the destination and the estimated required time. The state includes an intercepting vehicle, an actual vehicle, an alighting vehicle, and the like, and a value notified from the vehicle allocation management server 50B is set according to a change in these states.
 次に、この例におけるコンテンツ提供システム1Bの動作について説明する。図26は、コンテンツ配信サーバ10B及び車載端末30Bがそれぞれ実行する処理を例示するシーケンス図である。まず、図示するように、車載端末30Bが、タクシー40Bの状態が「実車」となるのを待機する(ステップS100BにおいてNO)。具体的には、車載端末30Bは、タクシー40Bへの乗客の乗車に伴ってドライバーがタクシーメーター42Bに対する所定の操作(実車ボタンを選択する操作等)を行って、「実車」への変化を示す情報がタクシーメーター42Bから送信されることを待機する。 Next, the operation of the content providing system 1B in this example will be described. FIG. 26 is a sequence diagram illustrating a process executed by the content distribution server 10B and the vehicle-mounted terminal 30B, respectively. First, as shown in the figure, the in-vehicle terminal 30B waits until the state of the taxi 40B becomes "actual vehicle" (NO in step S100B). Specifically, the in-vehicle terminal 30B indicates a change to the "actual vehicle" by the driver performing a predetermined operation (operation of selecting an actual vehicle button or the like) on the taxi meter 42B as the passenger gets on the taxi 40B. Wait for information to be transmitted from taximeter 42B.
 そして、タクシー40Bの状態が「実車」となると(ステップS100BにおいてYES)、車載端末30Bが、当該車載端末30Bにおいて再生するコンテンツのリストであるコンテンツリストの設定をコンテンツ配信サーバ10Bに対して要求する(ステップS110B)。コンテンツリストの設定要求は、車載端末30Bの端末IDを伴って行われる。 Then, when the state of the taxi 40B becomes "actual vehicle" (YES in step S100B), the vehicle-mounted terminal 30B requests the content distribution server 10B to set the content list, which is a list of content to be reproduced by the vehicle-mounted terminal 30B. (Step S110B). The request for setting the content list is made with the terminal ID of the vehicle-mounted terminal 30B.
 コンテンツリストの設定要求を行うと、次に、車載端末30Bが、案内コンテンツを再生する(ステップS120B)。案内コンテンツは、車載端末30Bのストレージ35B等において予め格納されており、この例では、無音の映像コンテンツとして構成されている。図27は、車載端末30Bにおいて表示される車載端末用画面70Bであって、案内コンテンツが再生されている状態の当該画面70Bを例示する。車載端末用画面70Bは、画面全体においてコンテンツを表示するように構成されており、画面左下隅において、様々な情報を表示させるためのメニューオブジェクト72Bが配置されている。当該オブジェクト72Bが選択されると、車載端末用画面70Bにおいて、様々な情報(例えば、天気予報情報等)を外部から取得して表示するための所定のメニューが表示される。 When the content list setting request is made, the in-vehicle terminal 30B then reproduces the guidance content (step S120B). The guidance content is stored in advance in the storage 35B of the vehicle-mounted terminal 30B or the like, and is configured as a silent video content in this example. FIG. 27 shows an in-vehicle terminal screen 70B displayed on the in-vehicle terminal 30B, and illustrates the screen 70B in a state where the guidance content is being reproduced. The in-vehicle terminal screen 70B is configured to display content on the entire screen, and a menu object 72B for displaying various information is arranged in the lower left corner of the screen. When the object 72B is selected, a predetermined menu for externally acquiring and displaying various information (for example, weather forecast information) is displayed on the in-vehicle terminal screen 70B.
 この例における案内コンテンツは、乗車した乗客に対する案内情報を含む。案内情報は、具体的には、図27に示すように、「ご乗車ありがとうございます。シートベルトを着用して下さい。」というメッセージ、及び、当該メッセージの上側において再生される、シートベルトを装着する動作に対応するアニメーションを含む。 The guidance content in this example includes guidance information for passengers who have boarded. Specifically, as shown in FIG. 27, the guidance information includes a message "Thank you for your ride. Please wear your seat belt." And the seat belt that is reproduced above the message. Contains the animation corresponding to the action to be performed.
 図26のシーケンス図に戻り、案内コンテンツの再生は、コンテンツ配信サーバ10Bによるコンテンツリストの設定が完了するまで継続する(ステップS130BにおいてNO)。一方、車載端末30Bからのコンテンツリスト設定要求を受信すると、コンテンツ配信サーバ10Bが、対応するタクシー40Bに乗車した乗客が、配車管理サーバ50Bによって提供される配車サービスを利用して配車を行ったか否かを判定する(ステップS200B)。具体的には、配車依頼管理テーブル613Bにおいて、対応する車載端末30Bの端末IDが設定されている配車依頼であって、有効な(例えば、状態が「降車」に至っていない。)配車依頼が存在する場合には、対応する乗客が配車サービスを利用して配車を行ったと判定され、こうした配車依頼が存在しない場合には、対応する乗客が配車サービスを利用して配車を行っていないと判定される。配車サービスを利用していない場合は、無線配車を行った場合、及び、流し又は付け待ちのタクシー40Bに乗車した場合等が含まれる。 Returning to the sequence diagram of FIG. 26, the reproduction of the guidance content is continued until the content distribution server 10B completes the setting of the content list (NO in step S130B). On the other hand, when receiving the content list setting request from the vehicle-mounted terminal 30B, the content distribution server 10B determines whether or not the passenger who has boarded the corresponding taxi 40B has performed vehicle allocation using the vehicle allocation service provided by the vehicle allocation management server 50B. It is determined (step S200B). Specifically, in the vehicle allocation request management table 613B, there is a vehicle allocation request in which the terminal ID of the corresponding in-vehicle terminal 30B is set, and which is valid (for example, the state has not reached "getting off"). If it does, it is determined that the corresponding passenger has dispatched the vehicle using the dispatch service.If such a dispatch request does not exist, it is determined that the corresponding passenger has not dispatched the vehicle using the dispatch service. It This includes cases where the vehicle allocation service is not used, cases where wireless vehicle allocation is performed, and cases where a taxi 40B waiting or attached is taken.
 そして、乗客が配車サービスを利用したと判定される場合には(ステップS200BにおいてYES)、コンテンツ配信サーバ10Bが、配車管理サーバ50Bから提供される配車依頼情報に基づいてコンテンツリストを設定する(ステップS210B)。具体的には、配車依頼において乗客の目的地が設定されている場合には、当該目的地が含まれるエリア、並びに、乗客の性別及び年齢(年代)に適合するコンテンツが、コンテンツDB615Bに格納されている複数のコンテンツの中から抽出され、当該抽出されたコンテンツの中からコンテンツリストに含めるコンテンツが選択される。また、配車依頼において乗客の目的地が設定されていない場合には、乗客の性別及び年齢(年代)に適合するコンテンツが、コンテンツDB615Bに格納されている複数のコンテンツの中から抽出され、当該抽出されたコンテンツの中からコンテンツリストに含めるコンテンツが選択される。特定のエリア、性別、及び、年齢(年代)に適合するコンテンツは、コンテンツ情報テーブル612Bを参照することによって特定される。なお、配車依頼において乗客の目的地が設定されていない場合であっても、例えば、乗客の乗車後において、車載端末30B又はドライバー端末44B等を介して入力される乗客の目的地を取得するようにしても良い。 When it is determined that the passenger has used the vehicle allocation service (YES in step S200B), the content distribution server 10B sets the content list based on the vehicle allocation request information provided by the vehicle allocation management server 50B (step S200B). S210B). Specifically, when the destination of the passenger is set in the vehicle dispatch request, the area including the destination and the content that matches the gender and age (age) of the passenger are stored in the content DB 615B. Content is extracted from the plurality of contents, and the content to be included in the content list is selected from the extracted contents. In addition, when the destination of the passenger is not set in the vehicle allocation request, content that matches the gender and age (age) of the passenger is extracted from the plurality of contents stored in the content DB 615B, and the extraction is performed. Content to be included in the content list is selected from the selected content. Content that matches a specific area, sex, and age (age) is specified by referring to the content information table 612B. Even if the destination of the passenger is not set in the vehicle allocation request, for example, after the passenger gets on the vehicle, the destination of the passenger input via the vehicle-mounted terminal 30B or the driver terminal 44B may be acquired. You can
 また、コンテンツリストに含めるコンテンツの選択は、配車依頼において乗客の目的地が設定されている場合には、選択されたコンテンツの再生時間の合計が、目的地までの予測所要時間に適合するように行われる。予測所要時間は、配車の確定の際に、乗車位置から目的地までの経路探索を介して算出され、配車依頼管理テーブル613Bの配車情報の一部として管理されている。この例では、コンテンツリストに含まれるコンテンツの再生時間の合計が、予測所要時間から所定の余裕時間(例えば、1分)を減じた値となるように、コンテンツが選択される。なお、配車依頼において乗客の目的地が設定されていない場合には、コンテンツリストに含まれるコンテンツの再生時間の合計が、所定の固定値(例えば、15分)となるようにコンテンツが選択され、又は、所定数のコンテンツが選択される。また、この例では、所定のルールに従って、コンテンツリストに含まれるコンテンツの再生順序が設定される。設定されたコンテンツリストに関する情報は、車載端末情報テーブル611Bに登録(上書き)される。 Also, when selecting the contents to be included in the contents list, if the destination of the passenger is set in the vehicle dispatch request, make sure that the total playback time of the selected contents matches the estimated required time to reach the destination. Done. The estimated required time is calculated through route search from the boarding position to the destination when the vehicle allocation is confirmed, and is managed as a part of the vehicle allocation information of the vehicle allocation request management table 613B. In this example, the content is selected so that the total reproduction time of the content included in the content list becomes a value obtained by subtracting a predetermined margin time (for example, 1 minute) from the estimated required time. If the destination of the passenger is not set in the vehicle allocation request, the content is selected so that the total playback time of the content included in the content list becomes a predetermined fixed value (for example, 15 minutes), Alternatively, a predetermined number of contents are selected. Further, in this example, the reproduction order of the contents included in the contents list is set according to a predetermined rule. Information regarding the set content list is registered (overwritten) in the vehicle-mounted terminal information table 611B.
 図28は、配車依頼において乗客の目的地が設定されている場合におけるコンテンツリストの設定内容を例示する。図28の例は、乗客の性別が「男性」であり、乗客の年齢(年代)が「30代」であり、乗客の目的地がエリア「東京・日本橋」に含まれる場合におけるコンテンツリストの例であり、コンテンツリストに含まれる各コンテンツの性別、年代、及びエリアにもまた同じ値(男性、30代、東京・日本橋)が設定されている。また、図28の例は、予測所要時間が14分である場合の例であり、コンテンツリストに含まれるコンテンツの再生時間の合計が、予測所要時間の14分から余裕時間の1分を減じた13分となっている。 FIG. 28 exemplifies the setting content of the content list when the destination of the passenger is set in the vehicle dispatch request. In the example of FIG. 28, the gender of the passenger is “male”, the age (age) of the passenger is “30s”, and the destination of the passenger is included in the area “Tokyo Nihonbashi”. Therefore, the same value (male, thirties, Tokyo / Nihonbashi) is also set for the sex, age, and area of each content included in the content list. In addition, the example of FIG. 28 is an example in the case where the estimated required time is 14 minutes, and the total playback time of the contents included in the content list is 14 minutes which is the estimated required time, minus 1 minute which is the margin time. It has become a minute.
 図26のシーケンス図に戻り、一方、乗客が配車サービスを利用したと判定されない場合には(ステップS200BにおいてNO)、コンテンツ配信サーバ10Bが、現在時刻に基づいてコンテンツリストを設定する(ステップS220B)。具体的には、現在時刻に対応する時間帯に適合するコンテンツが、コンテンツDB615Bに格納されている複数のコンテンツの中から抽出され、当該抽出されたコンテンツの中からコンテンツリストに含めるコンテンツが選択される。特定の時間帯に適合するコンテンツは、コンテンツ情報テーブル612Bを参照することによって特定される。コンテンツリストに含めるコンテンツの選択は、配車依頼において乗客の目的地が設定されていない場合と同様に、コンテンツリストに含まれるコンテンツの再生時間の合計が、所定の固定値(例えば、15分)となるように行われ、又は、所定数のコンテンツが選択されるように行われる。設定されたコンテンツリストに関する情報は、車載端末情報テーブル611Bに登録(上書き)される。 Returning to the sequence diagram of FIG. 26, on the other hand, when it is not determined that the passenger has used the dispatch service (NO in step S200B), the content distribution server 10B sets the content list based on the current time (step S220B). . Specifically, the content that matches the time zone corresponding to the current time is extracted from the plurality of contents stored in the content DB 615B, and the content to be included in the content list is selected from the extracted content. It Content that fits in a specific time zone is specified by referring to the content information table 612B. The content included in the content list is selected in the same manner as when the destination of the passenger is not set in the vehicle dispatch request, and the total playback time of the content included in the content list is a predetermined fixed value (for example, 15 minutes). Or a predetermined number of contents are selected. Information regarding the set content list is registered (overwritten) in the vehicle-mounted terminal information table 611B.
 図29は、乗客が配車サービスを利用していない場合におけるコンテンツリストの設定内容を例示する。図29の例は、現在時刻に対応する時間帯が「午前」である場合におけるコンテンツリストの例であり、コンテンツリストに含まれる各コンテンツの時間帯にもまた同じ値(午前)が設定されている。また、乗客が配車サービスを利用していない場合においては、コンテンツリストに含まれるコンテンツの再生時間の合計は、所定の固定値である15分となっている。 FIG. 29 exemplifies the content set in the content list when passengers are not using the dispatch service. The example of FIG. 29 is an example of the content list when the time zone corresponding to the current time is “AM”, and the same value (AM) is set for the time zones of the respective contents included in the content list. There is. Further, when the passenger does not use the vehicle dispatch service, the total reproduction time of the contents included in the contents list is 15 minutes, which is a predetermined fixed value.
 図26のシーケンス図に戻り、こうしてコンテンツ配信サーバ10Bによるコンテンツリストの設定が完了すると(ステップS130BにおいてYES)、車載端末30Bが、設定されたコンテンツリストに従ってコンテンツを再生する(ステップS140B)。具体的には、車載端末30Bは、コンテンツ配信サーバ10Bからコンテンツリストの設定の完了通知を受信すると、車載端末情報テーブル611Bにおいて管理されている自身のコンテンツリスト情報にアクセスし、当該コンテンツリストに含まれるコンテンツの配信を、再生順序に従ってサーバ10Bに対して順に要求し、サーバ10Bからストリーミング形式で送信されるコンテンツを再生する。コンテンツの再生は、タクシー40Bが目的地に到着し「支払」状態となるまで継続する(ステップS150BにおいてNO)。 Returning to the sequence diagram of FIG. 26, when the content list setting by the content distribution server 10B is completed (YES in step S130B), the vehicle-mounted terminal 30B reproduces the content according to the set content list (step S140B). Specifically, when the vehicle-mounted terminal 30B receives the content list setting completion notification from the content distribution server 10B, the vehicle-mounted terminal 30B accesses its own content list information managed in the vehicle-mounted terminal information table 611B and includes it in the content list. The server 10B is sequentially requested for distribution of the content to be reproduced in accordance with the reproduction order, and the content transmitted from the server 10B in the streaming format is reproduced. The reproduction of the content continues until the taxi 40B arrives at the destination and enters the "payment" state (NO in step S150B).
 一方、コンテンツ配信サーバ10Bは、タクシー40Bが「支払」状態となるまでの間(ステップS230BにおいてNO)、予測所要時間の変動通知の受信を待機する(ステップS240BにおいてNO)。具体的には、この例では、配車管理サーバ50Bは、配車の確定の際の予測所要時間と、現在の予測所要時間との間の差分(予測所要時間の変動幅)が閾値(例えば、5分)を超えた場合に、予測所要時間の変動通知をコンテンツ配信サーバ10Bに対して送信するように構成されており、サーバ10Bは、当該通知の受信を待機する。なお、タクシー40Bの状態は、車載端末30B又は配車管理サーバ50B等からコンテンツ配信サーバ10Bに対して通知される。 On the other hand, the content distribution server 10B waits to receive the change notification of the estimated required time (NO in step S240B) until the taxi 40B enters the “payment” state (NO in step S230B). Specifically, in this example, the vehicle allocation management server 50B determines that the difference between the predicted required time at the time of confirming the vehicle allocation and the current predicted required time (variation width of the predicted required time) is a threshold value (for example, 5 If the number of minutes is exceeded, the change notification of the estimated required time is configured to be transmitted to the content distribution server 10B, and the server 10B waits for reception of the notification. The state of the taxi 40B is notified from the vehicle-mounted terminal 30B or the vehicle allocation management server 50B to the content distribution server 10B.
 予測所要時間の変動通知を受信すると(ステップS240BにおいてYES)、コンテンツ配信サーバ10Bが、配車依頼情報及び現在の予測所要時間に基づいてコンテンツリストを調整する(ステップS250B)。具体的には、コンテンツリストに含まれるコンテンツの再生時間の合計が、現在の(変動後の)予測所要時間から所定の余裕時間(例えば、1分)を減じた値となるように、未再生のコンテンツが、コンテンツリストから削除され、又は、他のコンテンツと入れ替えられ、或いは、新たなコンテンツがコンテンツリストに追加される。 When the change notification of the estimated required time is received (YES in step S240B), the content distribution server 10B adjusts the content list based on the vehicle allocation request information and the current estimated required time (step S250B). Specifically, the total playback time of the content included in the content list is set to a value obtained by subtracting a predetermined margin time (for example, 1 minute) from the current (after fluctuation) estimated required time, Content is deleted from the content list, replaced with another content, or new content is added to the content list.
 図30は、図28に例示したコンテンツリストが調整される様子を説明するための図である。図30の例では、配車確定の際の予測所要時間(14分)と比較して、現在の予測所要時間(19分)が5分増加しているため、再生時間が5分である新たなコンテンツ「D」が、コンテンツリストの末尾に(最後の再生順序で)追加されている。この結果、コンテンツリストに含まれるコンテンツの再生時間の合計は、現在の予測所要時間である19分から所定の余裕時間である1分を減じた18分となっている。なお、新たなコンテンツが追加される位置(再生順序)は末尾(最後)に限定されない。 FIG. 30 is a diagram for explaining how the content list illustrated in FIG. 28 is adjusted. In the example of FIG. 30, the current estimated required time (19 minutes) is increased by 5 minutes as compared with the estimated required time (14 minutes) at the time of confirming the vehicle allocation, and thus the new reproduction time is 5 minutes. The content “D” is added to the end of the content list (in the last playback order). As a result, the total reproduction time of the contents included in the contents list is 18 minutes, which is the current estimated required time of 19 minutes minus the predetermined margin time of 1 minute. Note that the position (playback order) at which new content is added is not limited to the end (last).
 図26のシーケンス図に戻り、そして、タクシー40Bの状態が「支払」となると(ステップS150BにおいてYES)、車載端末30Bが、支払情報を表示する(ステップS160B)。具体的には、車載端末30Bは、タクシー40Bのドライバーによるタクシーメーター42Bに対する所定の操作(支払ボタンを選択する操作等)に応じて「支払」への変化を示す情報がタクシーメーター42Bから送信されると、支払情報を表示する。 Returning to the sequence diagram of FIG. 26, and when the state of the taxi 40B becomes “payment” (YES in step S150B), the vehicle-mounted terminal 30B displays payment information (step S160B). Specifically, the in-vehicle terminal 30B transmits information indicating a change to "payment" from the taxi meter 42B in accordance with a predetermined operation (operation of selecting a payment button or the like) on the taxi meter 42B by the driver of the taxi 40B. Then, the payment information is displayed.
 図31は、支払情報が表示されている状態の車載端末用画面70Bを例示する。この状態の画面70Bは、図示するように、支払情報として、支払金額合計、及び、その内訳(運賃、割引、及びその他料金等)を表示する。これらの支払情報は、タクシーメーター42Bから提供される。 FIG. 31 exemplifies the in-vehicle terminal screen 70B in a state where payment information is displayed. As shown in the figure, the screen 70B in this state displays the total payment amount and the breakdown thereof (fare, discount, other charge, etc.) as payment information. These payment information is provided from the taximeter 42B.
 上述した例では、コンテンツ配信サーバ10Bからストリーミング形式で送信されるコンテンツを車載端末30Bにおいて再生するように構成したが、本実施形態の他の例では、車載端末30Bにおいて再生するコンテンツの一部又は全部は、車載端末30Bのストレージ35B等に予めダウンロードされる。 In the example described above, the content transmitted in the streaming format from the content distribution server 10B is configured to be reproduced in the vehicle-mounted terminal 30B, but in another example of the present embodiment, a part of the content reproduced in the vehicle-mounted terminal 30B or All are downloaded in advance to the storage 35B of the vehicle-mounted terminal 30B or the like.
 上述した例では、予測所要時間に基づくコンテンツの設定、及び、当該予測所要時間の変更に応じたコンテンツの調整を行うようにしたが、これに代えて、又は、これに加えて、予定走行経路に基づくコンテンツの設定、及び、当該予定走行経路の変更に応じたコンテンツの調整を行うようにしても良い。この場合、例えば、コンテンツ配信サーバ10Bは、予定走行経路において特定の通過点を通過する場合には、コンテンツリストを設定する際に、当該特定の通過点が含まれるエリアに適合するコンテンツを抽出するように構成される。この場合、コンテンツ配信サーバ10Bは、予定走行経路の変更通知を配車管理サーバ50Bから受信すると、変更後の予定走行経路に基づくコンテンツとなるようにコンテンツを調整し、具体的には、変更後の予定走行経路においては通過しなくなった通過点が含まれるエリアに適合するコンテンツをコンテンツリストから削除する一方、変更後の予定走行経路においては通過することになった通過点が含まれるエリアに適合するコンテンツをコンテンツリストに追加する。 In the above-mentioned example, the content is set based on the estimated required time and the content is adjusted according to the change of the estimated required time. However, instead of or in addition to this, the planned travel route is set. The content may be set based on the above, and the content may be adjusted according to the change of the planned traveling route. In this case, for example, when the content distribution server 10B passes through a specific passing point in the planned traveling route, when setting the content list, the content distribution server 10B extracts the content matching the area including the specific passing point. Is configured as follows. In this case, when the content distribution server 10B receives the change notification of the planned travel route from the vehicle allocation management server 50B, the content distribution server 10B adjusts the content so that the content is based on the changed planned travel route. While the content that matches the area that includes the passing point that does not pass on the planned driving route is deleted from the content list, it matches the area that includes the passing point that will pass on the changed planned driving route Add content to the content list.
 上述した例において、乗客の目的地における所定のイベントの発生に応じて、当該イベントに関する情報を含むコンテンツをコンテンツリストに追加するようにしても良い。例えば、コンテンツ配信サーバ10Bは、乗客の目的地が鉄道の駅である場合であって、当該目的地の駅に関係する鉄道の運行情報(遅延、事故、及び運転見合わせ等)を外部から取得した場合に、図32に例示するように、こうした鉄道の運行情報を表示するための運行情報表示領域71Bを有するコンテンツをコンテンツリストに追加するように構成される。例えば、当該コンテンツは、設定されているコンテンツリストに含まれる再生中のコンテンツの再生の完了を待って再生され(つまり、再生中のコンテンツの次の再生順序のコンテンツとして追加され)、又は、当該再生中のコンテンツに割り込んで(再生を停止して)直ちに再生される(コンテンツの優先度の変更)。また、こうした運行情報表示領域71Bを有するコンテンツにおいて、運行情報(及び、例えば、車載端末30B等を介して入力される乗客の最終的な鉄道の目的地)に基づいて、タクシー40Bの目的地の変更(例えば、平常運転されている他の路線の駅等)を提案するようにしても良い。 In the above example, in response to the occurrence of a predetermined event at the destination of the passenger, the content including the information about the event may be added to the content list. For example, when the destination of the passenger is a railway station, the content distribution server 10B obtains from outside the railway operation information (delay, accident, driving suspension, etc.) related to the destination station. In this case, as illustrated in FIG. 32, the content having the operation information display area 71B for displaying the operation information of the railway is configured to be added to the content list. For example, the content is reproduced after the reproduction of the content being reproduced included in the set content list is completed (that is, added as a content in the next reproduction order of the content being reproduced), or It is played immediately after interrupting (stopping playing) the content being played (changing the priority of the content). In addition, in the content having such an operation information display area 71B, the destination of the taxi 40B is determined based on the operation information (and, for example, the passenger's final railway destination input via the in-vehicle terminal 30B or the like). A change (for example, a station on another line which is normally operated) may be proposed.
 上述した例において、タクシー40Bの状態が「支払」となったときに、コンテンツリストにおいて再生中、又は、未再生のコンテンツが存在する場合に、当該再生中、及び、未再生のコンテンツを後から再生するためのURL等の情報を乗客に提供する(例えば、配車サービスのユーザアカウントに対して送信し、又は、ユーザによって車載端末30B又はユーザ端末52B等を介して入力されたアカウントに対して送信する等)ようにしても良い。 In the above example, when the state of the taxi 40B becomes “payment”, if there is a content that is being played back or is not played back in the content list, the content that is being played back and the content that has not been played back will be displayed later. Information such as URL for reproduction is provided to passengers (for example, transmitted to a user account of a vehicle dispatch service, or transmitted to an account input by the user via the vehicle-mounted terminal 30B or the user terminal 52B). May be done).
 上述したように、本実施形態において、コンテンツの配信の制御に関する処理の一部又は全部は、車載端末30Bにおいて実行されるように構成することができ、例えば、図26に例示したシーケンス図においてコンテンツ配信サーバ10Bが実行する処理(コンテンツリストの設定及び調整に関する処理)は、車載端末30Bにおいて実行されるようにしても良い。 As described above, in the present embodiment, part or all of the processing related to content distribution control can be configured to be executed by the in-vehicle terminal 30B. For example, in the sequence diagram illustrated in FIG. The processing executed by the distribution server 10B (processing relating to setting and adjustment of the content list) may be executed in the in-vehicle terminal 30B.
 以上説明した本実施形態に係るコンテンツ提供システム1Bは、乗客の移動計画情報(例えば、配車依頼情報)に基づいて設定したコンテンツを、タクシー40Bへの乗客の乗車に応じて、対応する車載端末30Bにおいて出力し、当該コンテンツの出力中における、当該乗客の移動計画に影響を与えるイベントの発生(例えば、予測所要時間の変動)に応じて、出力するコンテンツを調整するから、タクシー40Bによる移動の際の個別の状況の変化に応じた柔軟なコンテンツの提供が可能となる。つまり、コンテンツ提供システム1Bは、タクシーの乗客に対する適切なコンテンツの提供を支援する。 The content providing system 1B according to the present embodiment described above sets the content set based on the passenger's movement plan information (for example, vehicle allocation request information) to the in-vehicle terminal 30B corresponding to the passenger getting on the taxi 40B. The output content is adjusted according to the occurrence of an event that affects the travel plan of the passenger (for example, a change in the estimated travel time) during the output of the content. It is possible to provide flexible content according to changes in individual situations. That is, the content providing system 1B supports the provision of appropriate content to passengers in a taxi.
 上述した第3の実施形態では、コンテンツ配信サーバ10Bが、乗客に提供されるコンテンツを格納するコンテンツDB615Bを有するように構成したが、本発明の他の実施形態において、コンテンツは、コンテンツ配信サーバ10Bの外部のサーバにおいて格納され、当該外部のサーバから提供される。 In the third embodiment described above, the content distribution server 10B is configured to have the content DB 615B that stores the content provided to passengers, but in another embodiment of the present invention, the content is the content distribution server 10B. Is stored in a server external to the server and provided from the external server.
 本発明の他の実施形態において、乗客の移動計画には、タクシー40Bによる移動に加えて、タクシー40B以外の移動手段(例えば、徒歩、及び、公共交通機関等)による移動が含まれる。こうした移動計画は、例えば、全体の出発地、タクシーの乗車地点及び降車地点、公共交通機関の乗車駅、乗換駅、及び降車駅、全体の目的地からなる。また、こうした移動計画は、例えば、コンテンツ配信サーバ10B、配車管理サーバ50B、又は、他のサーバ装置によって管理される。そして、例えば、タクシー40Bの走行経路に加えて(又は、これに代えて)、(タクシー40Bの降車以降の)徒歩又は公共交通機関の経路に影響を与えるイベントの発生に応じて、車載端末30Bにおいて出力するコンテンツが調整され、例えば、公共交通機関の運行情報、各経路における天候情報が含まれるようにコンテンツが調整される。また、こうしたイベントの発生に応じて、代替経路情報が含まれるようにコンテンツを調整することもできる。当該代替経路は、途中までしか行きつけない経路(例えば、羽田空港までは行けるが、フライトは欠航している等)が含まれる。 In another embodiment of the present invention, the passenger movement plan includes movement by means other than the taxi 40B (for example, by foot, public transportation, etc.) in addition to movement by the taxi 40B. Such a travel plan includes, for example, an entire departure point, a taxi boarding point and an exiting point, a public transportation boarding station, a transfer station, and an exiting station, and an entire destination. Further, such a movement plan is managed by, for example, the content distribution server 10B, the vehicle allocation management server 50B, or another server device. Then, for example, in addition to (or instead of) the travel route of the taxi 40B, the vehicle-mounted terminal 30B is provided in response to the occurrence of an event that affects the path of the public transportation system (after the taxi 40B gets off) or the route of the public transportation system. The content output in is adjusted, for example, the content is adjusted so as to include operation information of public transportation and weather information on each route. Further, the content can be adjusted to include the alternative route information according to the occurrence of such an event. The alternative route includes a route that can be reached only halfway (for example, a route to Haneda Airport but a flight is canceled).
 本明細書で説明された処理及び手順は、明示的に説明されたもの以外にも、ソフトウェア、ハードウェアまたはこれらの任意の組み合わせによって実現される。例えば、本明細書で説明される処理及び手順は、集積回路、揮発性メモリ、不揮発性メモリ、磁気ディスク等の媒体に、当該処理及び手順に相当するロジックを実装することによって実現される。また、本明細書で説明された処理及び手順は、当該処理・手順に相当するコンピュータプログラムとして実装し、各種のコンピュータに実行させることが可能である。 The processes and procedures described in this specification are realized by software, hardware, or any combination thereof other than those explicitly described. For example, the processes and procedures described in the present specification are realized by mounting a logic corresponding to the processes and procedures on a medium such as an integrated circuit, a volatile memory, a non-volatile memory, and a magnetic disk. Further, the processes and procedures described in this specification can be implemented as a computer program corresponding to the processes and procedures, and can be executed by various computers.
 本明細書中で説明された処理及び手順が単一の装置、ソフトウェア、コンポーネント、モジュールによって実行される旨が説明されたとしても、そのような処理または手順は複数の装置、複数のソフトウェア、複数のコンポーネント、及び/又は複数のモジュールによって実行され得る。また、本明細書において説明されたソフトウェアおよびハードウェアの要素は、それらをより少ない構成要素に統合して、またはより多い構成要素に分解することによって実現することも可能である。 Even though it is described that the processes and procedures described herein are performed by a single device, software, component, or module, such processes or procedures may be implemented by multiple devices, multiple software, or multiple software. Components and / or multiple modules. Also, the software and hardware elements described herein may be implemented by integrating them into fewer components or breaking them down into more components.
 本明細書において、発明の構成要素が単数もしくは複数のいずれか一方として説明された場合、又は、単数もしくは複数のいずれとも限定せずに説明された場合であっても、文脈上別に解すべき場合を除き、当該構成要素は単数又は複数のいずれであってもよい。 In the present specification, when the constituent elements of the invention are described as either a singular or plural, or even when the constituent elements are described without being limited to either the singular or plural, in the case where they are to be separately understood in context. Except for the above, the constituent may be singular or plural.

Claims (10)

  1.  1又は複数のコンピュータプロセッサを備え、タクシーの乗客に対してコンテンツを提供するためのシステムであって、
     前記1又は複数のコンピュータプロセッサは、読取可能な命令の実行に応じて、
     乗客が乗車している実車状態を含む前記タクシーの状態を認識する処理と、
     前記タクシーの状態が実車状態である間、前記タクシーの客室内に設置された情報処理装置において、コンテンツを出力する処理と、を実行し、
     前記コンテンツを出力する処理は、前記タクシーの乗客が配車に用いた配車手段に少なくとも基づいて、前記情報処理装置においてコンテンツを出力することを含む、
     システム。
    A system for providing content to taxi passengers, comprising one or more computer processors,
    The one or more computer processors are responsive to executing readable instructions
    A process of recognizing the state of the taxi including the actual vehicle state in which passengers are on board;
    While the state of the taxi is the actual vehicle state, in the information processing device installed in the cabin of the taxi, performing a process of outputting content,
    The process of outputting the content includes outputting the content in the information processing device based on at least the vehicle allocation means used by the passenger of the taxi for vehicle allocation,
    system.
  2.  前記コンテンツを出力する処理は、前記タクシーの状態の実車状態への変化に応じて、前記タクシーの乗客の配車手段にかかわらず所定のコンテンツを出力し、その後、複数のコンテンツの中から前記タクシーの乗客の配車手段に少なくとも基づいて選択されるコンテンツを出力することを含む、
     請求項1のシステム。
    The process of outputting the content outputs a predetermined content in accordance with a change in the state of the taxi to an actual vehicle state, regardless of the vehicle dispatching means of passengers of the taxi, and then, from the plurality of contents, Including outputting content selected based at least on the passenger's vehicle allocation means,
    The system of claim 1.
  3.  前記タクシーの状態を認識する処理は、前記タクシーに設置されたタクシーメーターから提供される情報に少なくとも基づいて、前記タクシーの状態を認識することを含む、
     請求項1又は2のシステム。
    The process of recognizing the state of the taxi includes recognizing the state of the taxi based at least on information provided from a taximeter installed in the taxi,
    The system according to claim 1 or 2.
  4.  前記コンテンツを出力する処理は、前記タクシーの乗客の配車手段が、乗客に関連する乗客関連情報が提供される第1の手段である場合には、前記タクシーの乗客の前記乗客関連情報に基づくコンテンツを出力する一方、前記タクシーの乗客の配車手段が、前記乗客関連情報が提供されない第2の手段である場合には、所定のコンテンツを出力することを含む、
     請求項1ないし3何れかのシステム。
    The process of outputting the content is a content based on the passenger-related information of the passenger of the taxi, when the dispatching means of the taxi passenger is the first means of providing passenger-related information related to the passenger. On the other hand, when the taxi passenger's vehicle dispatching means is the second means in which the passenger related information is not provided, including outputting the predetermined content.
    The system according to claim 1.
  5.  前記乗客関連情報は、乗客の使用言語を含み、
     前記コンテンツを出力する処理は、前記タクシーの乗客の配車手段が前記第1の手段である場合に、前記タクシーの乗客の使用言語に適合するようにコンテンツを出力することを含む、
     請求項4のシステム。
    The passenger-related information includes a language used by the passenger,
    The processing of outputting the content includes outputting the content so as to match the language used by the passenger of the taxi when the dispatching means of the passenger of the taxi is the first means.
    The system of claim 4.
  6.  前記乗客関連情報は、乗客の名称を含み、
     前記コンテンツを出力する処理は、前記タクシーの乗客の配車手段が前記第1の手段である場合に、前記タクシーの乗客の名称が付加されるようにコンテンツを出力することを含む、
     請求項4又は5のシステム。
    The passenger-related information includes a passenger name,
    The process of outputting the content includes outputting the content so that the name of the passenger of the taxi is added when the dispatching means of the passenger of the taxi is the first means.
    The system according to claim 4 or 5.
  7.  前記コンテンツを出力する処理は、前記タクシーの乗客の配車手段が前記第1の手段である場合に、複数のコンテンツの中から前記タクシーの乗客の前記乗客関連情報に基づいて選択されるコンテンツを出力することを含む、
     請求項4ないし6何れかのシステム。
    The process of outputting the content outputs a content selected from a plurality of contents based on the passenger-related information of the passenger of the taxi when the dispatching means of the passenger of the taxi is the first means. Including doing
    The system according to any one of claims 4 to 6.
  8.  前記1又は複数のコンピュータプロセッサは、さらに、前記タクシーの乗客の配車手段が前記第1の手段である場合に、前記タクシーの状態が実車状態へと変化するよりも前に、前記タクシーの乗客の前記乗客関連情報を取得し、取得した前記乗客関連情報に基づいて複数のコンテンツの中から選択されるコンテンツの少なくとも一部を前記情報処理装置に記憶する処理を実行する、
     請求項7のシステム。
    The one or more computer processors may further include, when the taxi passenger's dispatching means is the first means, prior to the taxi's status changing to an actual vehicle status. Acquiring the passenger-related information, and executing a process of storing at least a part of content selected from a plurality of contents in the information processing device based on the acquired passenger-related information,
    The system of claim 7.
  9.  1又は複数のコンピュータによって実行され、タクシーの乗客に対してコンテンツを提供するための方法であって、
     乗客が乗車している実車状態を含む前記タクシーの状態を認識する工程と、
     前記タクシーの状態が実車状態である間、前記タクシーの客室内に設置された情報処理装置において、コンテンツを出力する工程と、を備え、
     前記コンテンツを出力する工程は、前記タクシーの乗客が配車に用いた配車手段に少なくとも基づいて、前記情報処理装置においてコンテンツを出力することを含む、
     方法。
    A method for providing content to taxi passengers, the method being performed by one or more computers, comprising:
    Recognizing the state of the taxi, including the actual vehicle state in which the passenger is aboard;
    While the state of the taxi is the actual vehicle state, in the information processing device installed in the cabin of the taxi, the step of outputting the content,
    The step of outputting the content includes outputting the content in the information processing device based on at least the vehicle allocation means used by the passenger of the taxi for vehicle allocation,
    Method.
  10.  タクシーの乗客に対してコンテンツを提供するためのプログラムであって、
     1又は複数のコンピュータ上での実行に応じて、前記1又は複数のコンピュータに、
     乗客が乗車している実車状態を含む前記タクシーの状態を認識する処理と、
     前記タクシーの状態が実車状態である間、前記タクシーの客室内に設置された情報処理装置において、コンテンツを出力する処理と、を実行させ、
     前記コンテンツを出力する処理は、前記タクシーの乗客が配車に用いた配車手段に少なくとも基づいて、前記情報処理装置においてコンテンツを出力することを含む、
     プログラム。
    A program for providing content to taxi passengers,
    Depending on the execution on one or more computers,
    A process of recognizing the state of the taxi including the actual vehicle state in which passengers are on board;
    While the state of the taxi is the actual vehicle state, in the information processing device installed in the cabin of the taxi, the process of outputting the content,
    The process of outputting the content includes outputting the content in the information processing device based on at least the vehicle allocation means used by the passenger of the taxi for vehicle allocation,
    program.
PCT/JP2019/044061 2018-11-22 2019-11-11 System, method, and program for providing content WO2020105480A1 (en)

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JP2018232038A JP7152288B2 (en) 2018-12-11 2018-12-11 System, method and program for providing content
JP2018-232038 2018-12-11
JP2019005178A JP7289197B2 (en) 2019-01-16 2019-01-16 SYSTEM, METHOD AND PROGRAM FOR PROVIDING CONTENT, AND VEHICLE TERMINAL
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