WO2020090020A1

WO2020090020A1 - Restaurant pseudo-store terminal system, restaurant pseudo-store terminal method, and program

Info

Publication number: WO2020090020A1
Application number: PCT/JP2018/040423
Authority: WO
Inventors: 久志有川; 将史中根; 将仁谷口
Original assignee: 株式会社ウフル
Priority date: 2018-10-31
Filing date: 2018-10-31
Publication date: 2020-05-07

Abstract

[Problem] The present invention relates to Internet of Things (IoT), belongs to a technical field corresponding to the IPC classification code G06Q or the like, and addresses the problem of providing a restaurant pseudo-store terminal system, a restaurant pseudo-store terminal method, and a program with which it is easy to suppress store terminal introduction costs and improve convenience. [Solution] A restaurant pseudo-store terminal system 1 in which a user terminal can be associated with a restaurant seat being occupied by a user and can be used as a pseudo-store terminal, wherein said restaurant pseudo-store terminal system 1: acquires, from a user terminal, identification information that has been provided to a restaurant seat; identifies the seat ID associated with the acquired identification information; causes the user terminal to display, in association with the identified seat ID, an order page with which products provided by the restaurant can be ordered; and provides ordered products in association with the identified seat ID.

Description

Restaurant pseudo store terminal system, restaurant pseudo store terminal method and program

The present invention relates to IoT (Internet of Things), and the technical field corresponds to G06Q and the like in the IPC classification. The present invention relates to a restaurant pseudo store terminal system, a restaurant pseudo store terminal method, and a program that can be used as a pseudo store terminal by associating a user terminal with a seat of a restaurant where a user is sitting.

In recent years, IoT has been progressing in restaurants. As an example of such an IoT, there are many restaurants where a store terminal is introduced for each seat and an environment in which products can be ordered through the store terminal is prepared.

Further, as another example of IoT in restaurants, in order to efficiently order and provide products, services, and the like, an order for food and drink similar to the food and drink for which an order has been received from a certain user is given to another user. Japanese Patent Laid-Open Publication No. 2004-242242 has been disclosed. For example, in this technology, when a user orders ramen, another user is notified of a message prompting to order ramen in order to reduce the trouble of cooking at the restaurant. .. When another user orders ramen, a plurality of ramen can be cooked at the same timing, so that it becomes easy to efficiently order and provide products.

JP, 2017-187921, A

However, when introducing a store terminal for each seat, the introduction cost rises, so the effectiveness of preparing such an environment has become low, especially in small stores. Therefore, there is a demand for a technology in which a user terminal owned by a user, who is a customer, can be used as a pseudo store terminal by associating it with the seat of a restaurant where the user is sitting.

On the other hand, with the configuration of Patent Document 1, it is easy to efficiently order and provide products, services, etc., but the user is not based on the seat on which the user is seated, but is based on the meal ticket machine. It is irrelevant to the seat of the restaurant where he is sitting, and it was difficult to use the user terminal of this user as a pseudo store terminal.

INDUSTRIAL APPLICABILITY The present invention can reduce the installation cost of a store terminal and improve convenience by using the user terminal as a pseudo store terminal by associating it with the seat of the restaurant where the user is sitting. The present invention aims to provide a restaurant pseudo store terminal system, a restaurant pseudo store terminal method, and a program.

The present invention provides the following solutions.

The present invention relates to a restaurant pseudo store terminal system which can be used as a pseudo store terminal by associating a user terminal with a seat of a restaurant where a user is sitting,
Acquiring means for acquiring from the user terminal the identification information provided on the seat of the restaurant,
Specifying means for specifying a seat ID associated with the acquired identification information,
First display means for displaying an order page on the user terminal, which is associated with the specified seat ID and allows ordering of products offered at the restaurant;
Providing means for providing the ordered product linked to the specified seat ID;
Provided is a restaurant pseudo store terminal system characterized by comprising:

ADVANTAGE OF THE INVENTION According to this invention, the restaurant pseudo store terminal system which can connect a user terminal to the seat of the restaurant in which a user is sitting, and can be used as a pseudo store terminal is the identification provided in the seat of the said restaurant. Information can be acquired from a user terminal, a seat ID associated with the acquired identification information can be identified, and the user terminal can associate the seat ID with the identified seat ID to order a product provided at the restaurant. An order page is displayed, and the ordered product is provided in association with the specified seat ID.

The present invention is a system category, but also in other categories such as methods and programs, the same action / effect according to the category is exhibited.

According to the present invention, it is possible to provide a restaurant pseudo store terminal system, a restaurant pseudo store terminal method, and a program that can easily reduce the cost of introducing a store terminal and improve the convenience.

FIG. 1 is a diagram showing an outline of the restaurant pseudo store terminal system 1. FIG. 2 is an overall configuration diagram of the restaurant pseudo store terminal system 1. FIG. 3 is a diagram showing a flowchart of the order processing executed by the computer 10. FIG. 4 is a diagram showing a flowchart of the order history display processing executed by the computer 10. FIG. 5 is a diagram showing a flowchart of the accounting process executed by the computer 10. FIG. 6 is a diagram showing a flowchart of the learning process executed by the computer 10. FIG. 7 is a diagram showing an example of the order page 100 displayed on the user terminal by the computer 10. FIG. 8 is a diagram showing an example of the order history page 200 displayed by the computer 10 on the user terminal. FIG. 9 is a diagram showing an example of the accounting page 300 displayed on the user terminal by the computer 10.

Hereinafter, the best mode for carrying out the present invention will be described with reference to the drawings. Note that this is merely an example, and the technical scope of the present invention is not limited to this.

[Outline of restaurant pseudo store terminal system 1]
An outline of a preferred embodiment of the present invention will be described with reference to FIG. FIG. 1 is a diagram for explaining the outline of a restaurant pseudo store terminal system 1 which is a preferred embodiment of the present invention. The restaurant pseudo store terminal system 1 is composed of a computer 10, and is a system in which a user terminal can be used as a pseudo store terminal by associating the user terminal with the seat of the restaurant where the user is sitting.

The restaurant pseudo store terminal system 1 is provided in each seat, such as a user terminal (a mobile terminal such as a smartphone or a tablet terminal) owned by a user (customer) who uses a seat, an external POS (Point of sale) system. It may include an NFC (Near Field Communication) tag that stores identification information, a QR code, and the like. Further, the restaurant pseudo shop terminal system 1 may be realized by, for example, one computer such as the computer 10, or may be realized by a plurality of computers such as a cloud computer.

The computer 10 is connected to a user terminal, an external POS system, or the like so as to be able to perform data communication via a private network such as a public line network or an intranet, short-range wireless communication, or the like, and transmits / receives necessary data.

The computer 10 acquires, from the user terminal, the identification information provided on the seat of the restaurant. The user terminal reads the identification information provided in the seat by reading the NFC tag or QR code provided in the seat. The user terminal transmits the read identification information to the computer 10. By receiving this identification information, the computer 10 acquires the identification information provided in the seat of the restaurant.

The computer 10 identifies the seat ID associated with the acquired identification information. The computer 10 identifies the seat ID associated with this identification information by referring to a database in which the identification information and the seat ID are associated in advance or by referring to the seat ID stored in this identification information.

The computer 10 causes the user terminal, which has acquired the identification information, to display an order page on which the product provided at the restaurant can be ordered in association with the specified seat ID. The computer 10 transmits the URL of the order page or a command for activating the order page itself (for example, activating an application provided by this restaurant or a web browser application to display the corresponding page) to the user terminal. The user terminal displays an order page according to this URL or command. As a result, the computer 10 causes the user terminal to display the order page.

The computer 10 accepts the product order from the user via this order page. The user terminal accepts an input to this order page and accepts an order from a user sitting in the seat. The user terminal transmits the received data regarding the order as order data to the computer 10. The computer 10 receives the order by receiving the order data.

The computer 10 provides the order data in association with the specified seat ID. At this time, the computer 10 provides order data, which is data regarding an order, to an external slip system (POS system), for example.

The computer 10 may be configured to display the order history of the ordered products (product name, quantity, and charge) and the total price of the ordered products on the user terminal. Further, the computer 10 may be configured to discount the price of the product ordered by the user who uses this system. Further, the computer 10 may be configured to execute the transaction based on the seat ID at the time of transaction. In this case, the computer 10 may be configured to settle not only with cash but also with electronic money or a card (credit card, debit card, etc.) at the time of this accounting. In addition, the computer 10 analyzes the order history of the ordered product and the attributes of the ordering user (for example, age, sex, visiting time and staying time, ordering frequency and timing, product tendency, etc.), and the analysis result Based on the preference of the user who placed the order (what kind of product was ordered, what kind of product was not ordered, the tendency of the name and quantity of the ordered product, the frequency and timing of the order) May be configured to be learned. The computer 10 may be configured to recommend the product or the like to another user based on the learning result, based on the learning result.

An outline of processing executed by the restaurant pseudo store terminal system 1 will be described.

The computer 10 acquires, from the user terminal, the identification information provided on the seat of the restaurant (step S01). The computer 10 acquires this identification information by acquiring the reading result obtained by reading the NFC tag or the QR code provided in this seat by the user terminal.

The computer 10 identifies the seat ID associated with the acquired identification information (step S02). The computer 10 refers to a database in which the identification information and the seat ID are associated with each other in advance, and identifies the seat ID associated with the acquired identification information. Alternatively, the computer 10 identifies the seat ID by extracting the seat ID stored in the identification information.

The computer 10 causes the user terminal, which has acquired the identification information, to display an order page in which the product offered at the restaurant can be ordered in association with the seat ID (step S03). The computer 10 transmits the URL of the order page and the command for displaying the order page as described above to the user terminal. The user terminal displays the order page on its own display unit according to the URL and the command. As an example of the order page, a seat ID display field, a list of orderable products, an input field for confirming the order, an input field for canceling the order, and the like are provided.

The computer 10 accepts an order from the user from this order page (step S04). In the above-described example, the user terminal receives an input for selecting a product to be ordered and an input for an input field for confirming the order on the order page. The user terminal transmits the received input contents to the computer 10 as order data. The computer 10 acquires the order data by receiving the order data. As a result, the computer 10 receives the user's order for the product from the order page.

The computer 10 associates the ordered product with the specified seat ID and provides it to an external slip system (for example, a POS system) as order data.

The above is the outline of the restaurant pseudo store terminal system 1.

[System configuration of restaurant pseudo store terminal system 1]
Based on FIG. 2, a system configuration of a restaurant pseudo store terminal system 1 according to a preferred embodiment of the present invention will be described. FIG. 2 is a diagram showing a system configuration of a restaurant pseudo store terminal system 1 according to a preferred embodiment of the present invention. In FIG. 2, the restaurant pseudo store terminal system 1 is composed of a computer 10, and is a system in which a user terminal can be used as a pseudo store terminal by associating the user terminal with the seat of the restaurant where the user is sitting.

The computer 10 is connected to a user terminal, an external slip system, and the like so as to be able to perform data communication via a private network such as a public line network and an intranet, short-distance wireless communication, and the like, and transmits and receives necessary data.

The restaurant pseudo store terminal system 1 may include a user terminal, a slip system, and other terminals and devices not shown. Moreover, the restaurant pseudo store terminal system 1 may include an NFC tag, a QR code, or the like provided in the seat of the restaurant. Further, the restaurant pseudo shop terminal system 1 may be realized by, for example, one computer such as the computer 10, or may be realized by a plurality of computers such as a cloud computer.

The computer 10 includes a CPU (Central Processing Unit), a RAM (Random Access Memory), a ROM (Read Only Memory), and the like, and a device for enabling communication with other terminals or devices as a communication unit, for example, the IEEE 802. .. 11 compliant Wi-Fi (Wireless-Fidelity) compatible device and the like. The computer 10 also includes, as a recording unit, a hard disk, a semiconductor memory, a recording medium, a data storage unit such as a memory card. Further, the computer 10 includes various devices that execute various processes as a processing unit.

In the computer 10, the control unit reads a predetermined program, and in cooperation with the communication unit, the identification information acquisition module 20, the order page display module 21, the order reception module 22, the order data provision module 23, the order history display request. The acquisition module 24, the order history page display module 25, the accounting request acquisition module 26, the accounting page display module 27, the payment data acquisition module 28, and the payment processing module 29 are realized. Further, in the computer 10, the control unit reads a predetermined program to realize the recording module 30 in cooperation with the recording unit. Further, in the computer 10, the control unit reads a predetermined program, and in cooperation with the processing unit, the seat ID identification module 40, the order data identification module 41, the analysis module 42, the learning module 43, and the recommendation creation module 44 are executed. To be realized.

[Order processing]
The order process executed by the restaurant pseudo shop terminal system 1 will be described with reference to FIG. FIG. 3 is a diagram showing a flowchart of the order processing executed by the computer 10. The processing executed by each module described above will be described together with this processing.

First, the identification information acquisition module 20 acquires the identification information provided in the seat of the restaurant from the user terminal (step S10). In step S10, the identification information acquisition module 20 acquires the reading result of the NFC tag, QR code, etc. provided in this seat. The user terminal acquires the identification information by reading the NFC tag or the QR code, and transmits the acquired identification information to the computer 10. The identification information acquisition module 20 receives the identification information transmitted by the user terminal to acquire the identification information provided in this seat. At this time, the identification information acquisition module 20 also acquires, in addition to the identification information, the identifier (for example, MAC address, ID, telephone number, management number) of the user terminal that acquired this identification information. That is, the identification information acquired by the identification information acquisition module 20 includes the reading result of the identification information and the identifier of the user terminal that has read the identification information.

The seat ID identification module 40 identifies the seat ID associated with this identification information based on the obtained identification information (step S11). In step S11, the seat ID specifying module 40 refers to, for example, a database in which the identification information previously recorded in the recording module 30 and the seat ID are registered in association with each other, so that the seat ID associated with the currently acquired identification information is obtained. Specify. Alternatively, the seat ID identification module 40 identifies the seat ID associated with the identification information acquired this time by extracting the seat ID stored in the identification information acquired this time.

Note that the seat ID specifying module 40 may specify the seat ID by a method other than the method described above.

The order page display module 21 causes the user terminal, which has acquired the identification information, to display an order page for ordering the products offered at the restaurant in association with the specified seat ID (step S12). In step S12, the order page display module 21 identifies the user terminal that displays the order page based on the user terminal identifier included in the identification information. The order page display module 21 causes the specified user terminal to display a command for displaying the URL of the order page or the order page itself (for example, launching an application or a web browser application provided by this restaurant to display the corresponding page. Send what you want to display). The user terminal displays an order page according to this URL or command. As a result, the order page display module 21 displays the order page on this user terminal.

Describe the order page displayed by the order page display module 21 on the user terminal. The order page display module 21 displays the specified seat ID, a list of orderable products, an input field for confirming the order, an input field for canceling the order, etc. as the order page. In addition, the order page display module 21 also displays, as an order page, an input field for displaying an order history screen that displays the order history and the total price of products, an input field for displaying the accounting screen, and the like. Let The order page display module 21 allows the input to each column to be accepted.

Note that the order page displayed by the order page display module 21 on the user terminal can be changed as appropriate as long as it is displayed by at least one that accepts the selection of the product to be ordered.

The order page displayed by the order page display module 21 on the user terminal will be described with reference to FIG. FIG. 7 is a diagram showing an example of the order page 100 displayed on the user terminal by the order page display module 21. In FIG. 7, the order page display module 21 displays the order page 100 on the display unit of the user terminal. On this order page 100, a seat ID display field 110, a product display field 120, an order transmission icon 130, an order history display icon 140, and a checkout icon 150 are displayed. In the seat ID display field 110, the seat ID associated with the identification information is displayed. In this example, 0001 is displayed in the seat ID display field 110. The product display field 120 displays the name, quantity, and charge of each product, and also receives an input such as a tap operation from the user. In the product display field 120, an icon for transitioning from the page being displayed to a page displaying another product is also displayed. The order transmission icon 130 receives an input such as a tap operation from the user. The user terminal transmits the product entered by the user in the product display field 120 to the computer 10 as order data. The order history display icon 140 receives an input such as a tap operation from the user. The user terminal transitions and displays the order history of the products ordered by the user (name, quantity, and charge of ordered products) from this order page to the order history page. The accounting icon 150 receives an input such as a tap operation from the user. The user terminal transmits accounting data (order history, total amount, etc.) for accounting for the product ordered by the user to the computer 10. In this order page, the order page display module 21 displays a different display from other products such as highlighting the column corresponding to this product when the user inputs an order to order the salted grilled mackerel set meal, for example. In addition, the user is made to clearly indicate which product is selected. The processing executed by the computer 10 when inputting to the order history display icon 140 and the accounting icon 150 will be described later.

Note that the order page displayed by the order page display module 21 is similar to or similar to that displayed by an existing store terminal provided in a seat used in a revolving sushi restaurant, a yakiniku restaurant, etc., using this system. The content may be changed according to the restaurant, and is not limited to the above example.

Further, the order page display module 21 may display the price of each product discounted by a predetermined amount on the order page. For example, in the above-mentioned example, when the order is directly placed to the clerk without using this system, and the grilled mackerel set meal is 750 yen, the grilled mackerel set meal on the order page is displayed as 700 yen. The computer 10 will calculate the total amount of money based on the discounted charges at the time of checkout. In this case, the discount rate, the discount amount, etc. can be changed appropriately. Further, instead of displaying the discounted price on the order page, the total price may be calculated by assuming that the price discounted by a predetermined amount is the price of this product when the accounting process described below is executed. Good.

Also, instead of discounting the price of the product, it is possible to issue preferential services such as coupon tickets that can be used at this time or the next time you visit the store. For example, when the order page display module 21 receives an order for a product, the order page display module 21 pop-displays an image necessary for receiving the special service, a link to a page notifying the guide of the special service, and the like. By doing so, the preferential service may be issued to the user. Further, the computer 10 is configured to display an image necessary for receiving a preferential service that can be used at the next and subsequent visits to the store, a link to a page notifying the guide of the preferential service, and the like when executing the accounting process described later. It may be. In this case, the contents of the preferential service and the display mode thereof can be changed appropriately.

The order receiving module 22 receives an order for a product from the user (step S13). In step S13, the order reception module 22 acquires, as order data, the name, quantity, and price of the product ordered for the order page and the seat ID. The user terminal transmits the current order data to the computer 10 by accepting the input to the order transmission icon 130. The order receiving module 22 receives the order data from the user by receiving the order data.

The recording module 30 records this order data (step S14). In step S14, the recording module 30 records the order data by recording the name, the quantity, and the charge of the ordered product in association with this seat ID. When an order for a plurality of products is received from this user, the name, the quantity, and the charge of each product are recorded in association with the seat ID. In the above-mentioned example, the recording module 30 records the seat ID “0001” in association with the mackerel salted set meal, the quantity of 1, and the charge of 700 yen.

The order data providing module 23 provides the order data to the external slip system associated with the specified seat ID (step S15). In step S15, the order data providing module 23 transmits the order data to, for example, the store terminal installed in the kitchen of the restaurant or the store terminal owned by the employee. This store terminal corresponds to the existing slip system. As a result, the order data providing module 23 sends the order data to provide the ordered product to the external slip system. By doing so, the employee of the restaurant can provide the ordered product to the user sitting in the seat corresponding to the seat ID based on the order data.

Above is the order processing.

[Order history display processing]
The order history display processing executed by the restaurant pseudo shop terminal system 1 will be described with reference to FIG. FIG. 4 is a diagram showing a flowchart of the order history display processing executed by the computer 10. The processing executed by each module described above will be described together with this processing.

The order history display request acquisition module 24 acquires the order history display request from the user terminal (step S20). In step S20, when the user terminal accepts the input operation to the order history display icon 140 described above, the user terminal transmits a request for displaying the order history to the computer 10. The order history display request acquisition module 24 acquires the order history display request from the user terminal by receiving the display request transmitted from the user terminal. This display request includes the seat ID and the identifier of the user terminal.

The order data identification module 41 refers to the order data recorded in the recording module 30 based on the seat ID included in the acquired display request, and identifies the order data associated with this seat ID (step S21). In step S21, the order data identification module 41 compares the seat ID included in the display request with the seat ID included in the recorded order data, identifies the order data having the same seat ID, and includes the order data in the order data. Specify the name, quantity, and price of the products to be sold. For example, in the above-described example, the order data identification module 41 has the seat ID 0001 included in the display request, and therefore, as the order data that matches the seat ID, the name of the product associated with the seat ID “ "Saba grilled set meal", quantity "1", and fee "700 yen" are specified. In addition, since there is no other order data matching this seat ID, the order data identification module 41 sets the total price of the products ordered by the user sitting in the seat corresponding to this seat ID to 700 yen. Identify. In this way, the order data identification module 41 identifies the order data, and the order history (name, quantity, and charge) of the products ordered so far by the user sitting in the seat corresponding to the seat ID included in the display request. And specify the total price of the ordered products.

The order data identification module 41 identifies the name, quantity, and charge of each product when there are a plurality of order data matching this seat ID, and based on the specified product quantity and charge, the total amount of money. Specify.

The order history page display module 25 causes the user terminal that has obtained the display request to display an order history page that displays the order history of the products ordered by this user and the total price of the ordered products (step S22). In step S22, the order history page display module 25 identifies the user terminal that displays the order history page based on the user terminal identifier included in the display request. The order history page display module 25 instructs the specified user terminal to activate the URL of the order history page or the order history page itself (for example, to activate an application provided by this restaurant or a web browser application, To display the page to be displayed) etc. The user terminal displays the order history page according to this URL or command. As a result, the order history page display module 25 causes the user terminal to display the order history page.

Explain the order history page displayed by the order history page display module 25 on the user terminal. The order history page display module 25 displays the seat ID, the order history of the products ordered so far, the total price of the ordered products, and the like. The order history page display module 25 also displays an input field for displaying the accounting screen.

Note that the order history page displayed by the order history page display module 25 on the user terminal can be appropriately changed as long as it displays at least either the history of the ordered products or the total price, or both. ..

The order history page displayed by the order history page display module 25 on the user terminal will be described with reference to FIG. FIG. 8 is a diagram showing an example of the order history page 200 displayed on the user terminal by the order history page display module 25. In FIG. 8, the order history page display module 25 displays the order history page 200 on the display unit of the user terminal. On the order history page 200, a seat ID display field 210, an order history display field 220, a total price display field 230, and a checkout icon 240 are displayed. The seat ID included in the order data is displayed in the seat ID display field 210. In this example, 0001 is displayed in the seat ID display field 210. The order history display field 220 displays the name, quantity, and charge of the product ordered by this user. In this example, in the order history display field 220, a salted mackerel set meal is displayed as the product name, the quantity is 1, and the charge is 700 yen. The total price display field 230 displays the total price of the products ordered by this user. In this example, 700 yen is displayed in the total amount display field 230. The accounting icon 240 receives an input such as a tap operation from the user. The user terminal transmits accounting data for accounting for the product ordered by the user to the computer 10. The processing executed by the computer 10 when the accounting icon 240 is input will be described later.

The order history page displayed by the order history page display module 25 is similar to the order page described above, and is similar to or similar to the one displayed by the existing store terminal, which is tailored to the restaurant using this system. However, it is not limited to the above example.

The above is the order history display processing.

[Accounting]
The accounting processing executed by the restaurant pseudo shop terminal system 1 will be described with reference to FIG. FIG. 5 is a diagram showing a flowchart of the accounting process executed by the computer 10. The processing executed by each module described above will be described together with this processing.

The accounting request acquisition module 26 acquires an accounting request from the user terminal (step S30). In step S30, when the user terminal receives the input operation to the accounting icon 150 or the accounting icon 240 described above, the user terminal transmits the accounting request to the computer 10. The accounting request acquisition module 26 acquires the accounting request from the user terminal by receiving the accounting request. This accounting request includes the seat ID and the identifier of the user terminal.

The order data identification module 41 refers to the order data recorded in the recording module 30 based on the seat ID included in the acquired accounting request, and identifies the order data associated with this seat ID (step S31). The process of step S31 is substantially the same as the process of step S21 described above. The difference is that the process of step S21 is the seat ID included in the display request, whereas the process of step S31 is This is the seat ID included in the request. That is, the order data identification module 41 compares the seat ID included in the transaction request with the seat ID included in the recorded order data, identifies the order data having the same seat ID, and includes the order data. Specify the product name, quantity, and price. For example, in the above-described example, the order data identification module 41 has the seat ID 0001 included in the checkout request, and therefore, as the order data that matches the seat ID, the name of the product associated with the seat ID “ "Saba grilled set meal", quantity "1", and fee "700 yen" are specified. In addition, since there is no other order data matching this seat ID, the order data identification module 41 sets the total price of the products ordered by the user sitting in the seat corresponding to this seat ID to 700 yen. Identify. In this way, the order data identification module 41 identifies the order data, and the order history (name, quantity, and charge) of the products ordered so far by the user sitting in the seat corresponding to the seat ID included in the accounting request. And specify the total price of the ordered products.

The accounting page display module 27 causes the user terminal that has acquired the accounting request to display an accounting page for displaying the accounting content of the product ordered by this user (step S32). In step S32, the accounting page display module 27 specifies the user terminal that displays the accounting page based on the identifier of the user terminal included in the accounting request. The accounting page display module 27 causes the specified user terminal to activate the URL of the accounting page or a command for activating the accounting page itself (for example, activates an application or a web browser application provided by this restaurant to display the corresponding page. Send what you want to display). The user terminal displays the accounting page according to this URL or command. As a result, the accounting page display module 27 displays the accounting page on this user terminal.

Explain the accounting page displayed by the accounting page display module 27 on the user terminal. The accounting page display module 27 displays the seat ID identifier, the order history of the products ordered so far, and the total price of the ordered products. In addition, the accounting page display module 27 displays an input field for the payment method.

Note that the accounting page displayed by the accounting page display module 27 on the user terminal can be appropriately changed as long as it displays at least the order history of the ordered product and the total price of the product. Further, when the payment method input field is not displayed, the computer 10 executes the same process as when the payment method described later is cash.

The accounting page displayed by the accounting page display module 27 on the user terminal will be described with reference to FIG. FIG. 9 is a diagram showing an example of the accounting page 300 displayed on the user terminal by the accounting page display module 27. 9, a seat ID display field 310, an order history display field 320, a total price display field 330, and a payment method display field 340 are displayed on the accounting page 300. In the payment method display field 340, a cash icon 350, an electronic money icon 360, and a card icon 370 are displayed. In the seat ID display field 310, the seat ID included in the order data is displayed. In this example, 0001 is displayed in the seat ID display field 310. The order history display field 320 displays the name, quantity, and charge of the product ordered by this user. In this example, in the order history display field 320, the name of the product is mackerel salted set meal, the quantity is 1, and the charge is 700 yen. The total price display field 330 displays the total price of the products ordered by this user. In this example, 700 yen (tax included) is displayed in the total amount display field 330. The cash icon 350, the electronic money icon 360, and the card icon 370 in the payment method display field 340 each accept an input such as a tap operation from the user. The user terminal transmits settlement data for the user to settle the transaction to the computer 10. The processing executed by the computer 10 at the time of inputting into the payment method display field 340 will be described later.

The accounting page displayed by the accounting page display module 27 is the same as or similar to the one displayed by the existing store terminal, similar to the order page and the order history page described above, according to the restaurant using the system. The contents are not limited to the above-mentioned examples as long as the contents are changed.

The user terminal displays the payment page based on the input payment method. In the case of cash, the user terminal displays, for example, a page that displays an individual amount, a total amount, and the like, and a page that displays a two-dimensional code that stores this information as a payment page. Further, in the case of electronic money, the user terminal, for example, setstle a page for inputting electronic money for payment, a page for displaying the balance of the input electronic money, the balance after settlement of this electronic money, approval of settlement, etc. Display as a page for use. Further, in the case of a card, the user terminal displays, as a payment page, a page for inputting a card for payment, a page for inputting the card number of the input card, an expiration date, a security code, and the like. The user terminal accepts an input at the time of payment by electronic money or a card, and executes payment based on the content. That is, at the time of payment with electronic money, the user terminal pays for the product with electronic money. Further, when paying with a card, the user terminal pays for the product with the card.

The computer 10 may display the payment page described above on the user terminal. For example, the computer 10 acquires a payment page display request from the user terminal. This display request includes the seat ID and the identifier of the user terminal. Based on this display request, the computer 10 activates the URL of the payment page corresponding to the applicable payment method or the payment page itself (for example, activates an application or a web browser application provided by this restaurant, Send the corresponding page). The user terminal displays a payment page according to this URL or command. As a result, the computer 10 causes the user terminal to display the payment page.

The payment data acquisition module 28 acquires payment data from the user terminal (step S33). The payment data acquisition module 28 acquires, as payment data, the input content on the payment page described above. In addition, this payment data includes a seat ID and an identifier of the user terminal.

The payment processing module 29 executes processing required for payment based on the acquired payment data (step S34). In step S34, the payment processing module 29 executes processing according to this payment method based on the payment method included in the acquired payment data.

The processing for the above cash payment, electronic money payment, and card payment executed by the payment processing module 29 will be described.

First, explain cash settlement. The payment data acquisition module 28 acquires a seat ID, an order history, and a total price as payment data from the user terminal. The payment processing module 29 transmits this payment data to an external slip system. The payment processing module 29 causes the slip system to execute payment processing based on the payment data. As this settlement process, the slip system displays the price, collects cash paid by the user, calculates change, issues receipts and receipts, and the like.

Explain electronic money payment. The payment data acquisition module 28 acquires seat ID and payment data by electronic money as payment data from the user terminal. The payment processing module 29 causes the slip system to execute payment processing based on the payment data. As this settlement processing, the slip system executes collection of the product price by electronic money and issuance of receipts and receipts. The payment data acquisition module 28 acquires the seat ID and the type of electronic money to be paid as payment data from the user terminal, and the payment processing module 29 causes the slip system to execute payment processing based on the payment data. May be In this case, the slip system makes the actual payment by reading the contactless IC chip or the contactless IC card of the user terminal.

Explain card payment. The payment data acquisition module 28 acquires the payment data by the seat ID and the card as the payment data from the user terminal. The payment processing module 29 causes the slip system to execute payment processing based on the payment data. As this settlement process, the slip system executes collection of the product price using a card and issuance of receipts and receipts. The payment data acquisition module 28 acquires the seat ID and the type of card to be paid as payment data from the user terminal, and the payment processing module 29 causes the slip system to execute payment processing based on the payment data. It may be. In this case, the slip system makes the actual payment by reading the card presented by the user.

The above is the accounting process.

[Learning processing]
The learning process executed by the restaurant pseudo shop terminal system 1 will be described with reference to FIG. FIG. 6 is a diagram showing a flowchart of the learning process executed by the computer 10. The processing executed by each module described above will be described together with this processing.

The analysis module 42 analyzes the order data recorded by the recording module 30 (step S40). In step S40, in addition to the name, quantity, and price of the product ordered by the user, which is included in the order data, the attributes of this user (for example, age, sex, visit time, stay time, frequency and timing of ordering, product tendency). , Budget, etc.). Examples of the order frequency and timings include, for example, the ordering of a product, another ordering after a predetermined time has elapsed, a plurality of orders collectively, and the like. Examples of product trends include the types and quantities of products ordered independently, the types and quantities of products ordered at the same time, the names and quantities of products ordered after an order for a certain product, the names and quantities of products ordered first, Examples include the name and quantity of the product to be ordered last, and the customer unit price. Further, the user's attributes are, for example, those acquired by the computer 10 to be input on the attribute input page displayed on the user terminal before using this system.

The analysis module 42 may be configured to analyze only the name, quantity, and price of the product ordered by the user. Further, the method of acquiring the user attribute can be changed as appropriate.

Based on this analysis result, the learning module 43 learns the correlation between the order data and the attribute as the user's preference (step S41). In step S41, the learning module 43 uses, as an example of the correlation, the name and quantity of the product ordered by the user having the predetermined attribute, the name of the product not ordered by the user having the predetermined attribute, and the user having the predetermined attribute. Examples include the name, quantity tendency, frequency, timing, etc. of the ordered products.

The learning module 43 may be configured to learn the analysis result of only the order data as the user's preference. In this case, examples of user preferences include the name and quantity of products ordered by the user, the names of products not ordered by the user, and the like.

When a new user uses this system, the recommendation creation module 44 recommends a product based on the learning result and the attribute of this user (step S42). In step S42, the recommendation creating module 44 analogizes the preference corresponding to the user based on the learning result and the user attribute. The recommendation creating module 44 creates a recommendation of a product that is similar to or coincides with this preference, based on the inferred preference. As an example of the recommendation created by the recommendation creating module 44, when the order page display module 21 displays the order page on the user terminal, “recommended”, “popular No. 1”, and “users similar to you often place orders. It is possible to superimpose a character string that recommends a specific product such as "Masu" on this product, to pop up such a character string on the product, or to highlight the corresponding product. Alternatively, when the order page display module 21 displays the order page on the user terminal, as the “recommended product”, products that are displayed in order of matching the user's preference and are guided to these products can be mentioned. ..

Note that the recommendation creation module 44 may be configured to recommend the product only based on the learning result of the order data described above when the attribute of this user is not acquired.

The above is the learning process.

The above-described means and functions are realized by a computer (including a CPU, an information processing device, and various terminals) reading and executing a predetermined program. The program is provided in the form of being provided from a computer via a network (SaaS: software as a service), for example. Further, the program is provided in a form recorded in a computer-readable recording medium such as a flexible disk, a CD (CD-ROM, etc.), a DVD (DVD-ROM, DVD-RAM, etc.). In this case, the computer reads the program from the recording medium, transfers the program to the internal recording device or the external recording device, records the program, and executes the program. Alternatively, the program may be recorded in advance in a recording device (recording medium) such as a magnetic disk, an optical disk, a magneto-optical disk, and provided from the recording device to a computer via a communication line.

Although the embodiments of the present invention have been described above, the present invention is not limited to these embodiments described above. Further, the effects described in the embodiments of the present invention only list the most suitable effects that occur from the present invention, and the effects according to the present invention are limited to those described in the embodiments of the present invention. is not.

1 restaurant pseudo store terminal system, 10 computers

Claims

A restaurant pseudo store terminal system that can be used as a pseudo store terminal by linking a user terminal to a seat of a restaurant where a user is sitting,
Acquiring means for acquiring from the user terminal the identification information provided on the seat of the restaurant,
Specifying means for specifying a seat ID associated with the acquired identification information,
First display means for displaying an order page on the user terminal, which is associated with the specified seat ID and allows ordering of products offered at the restaurant;
Providing means for providing the ordered product linked to the specified seat ID;
A simulated restaurant terminal system for restaurants, comprising:
Second display means for displaying the history and total price of the ordered products on the user terminal,
The simulated restaurant terminal system for a restaurant according to claim 1, further comprising:
The providing means provides the ordered merchandise to an external slip system associated with the seat ID.
The restaurant pseudo store terminal system according to claim 1, wherein:
Discount means to discount the price of the ordered product,
The simulated restaurant terminal system for a restaurant according to claim 1, further comprising:
Accounting means for performing accounting based on the seat ID,
The simulated restaurant terminal system for a restaurant according to claim 1, further comprising:
The accounting means executes payment by electronic money or credit card,
The restaurant pseudo store terminal system according to claim 1, wherein:
Analysis means for analyzing the user's preference based on the ordered product;
The simulated restaurant terminal system for a restaurant according to claim 1, further comprising:
A restaurant pseudo store terminal method executed by a restaurant pseudo store terminal system that can be used as a pseudo store terminal by linking a user terminal to a seat of a restaurant where a user is sitting,
A step of acquiring the identification information provided in the seat of the restaurant from the user terminal;
A step of identifying a seat ID linked to the acquired identification information,
A step of displaying an order page on the user terminal, which is associated with the specified seat ID, and which enables ordering of products offered at the restaurant.
Providing the ordered product linked to the specified seat ID,
A simulated restaurant terminal method for a restaurant, comprising:
By linking the user terminal to the seat of the restaurant where the user is sitting, a restaurant pseudo store terminal system that can be used as a pseudo store terminal,
A step of acquiring the identification information provided in the seat of the restaurant from the user terminal,
A step of identifying a seat ID associated with the acquired identification information,
A step of causing the user terminal to display an order page in which the product offered at the restaurant can be ordered in association with the specified seat ID,
Providing the ordered product linked to the specified seat ID,
A computer-readable program for executing the.