WO2020012861A1 - Information provision system, information provision server, information provision method, information provision software, and conversation-type software - Google Patents

Information provision system, information provision server, information provision method, information provision software, and conversation-type software Download PDF

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Publication number
WO2020012861A1
WO2020012861A1 PCT/JP2019/023324 JP2019023324W WO2020012861A1 WO 2020012861 A1 WO2020012861 A1 WO 2020012861A1 JP 2019023324 W JP2019023324 W JP 2019023324W WO 2020012861 A1 WO2020012861 A1 WO 2020012861A1
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Prior art keywords
information
product
medical
software
identification information
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PCT/JP2019/023324
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French (fr)
Japanese (ja)
Inventor
高島　正伸
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富士フイルム富山化学株式会社
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Priority to JP2020530049A priority Critical patent/JP7142093B2/en
Publication of WO2020012861A1 publication Critical patent/WO2020012861A1/en

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    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G16H40/20—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms

Definitions

  • the present invention relates to an information providing system, an information providing server, an information providing method, information providing software, and interactive software, and more particularly to a technique for acquiring and utilizing medical product information including detailed information on medical products.
  • a packaged medicine inspecting apparatus that inspects a medicine that has been subjected to a packaged processing using a packaged processing apparatus that packs a medicine based on prescription data.
  • a packaged medicine inspection device including a first output unit that outputs information in a format applicable to software has been proposed (Patent Document 1).
  • the packaged medicine inspection device described in Patent Literature 1 outputs packaged medicine information on a medicine packaged as packaged information in a format applicable to medicine notebook software executed on a portable terminal. Therefore, the customer can obtain the packaged medicine information by executing the medicine notebook software on his / her own mobile terminal, and can forget to take the medicine, mix up the medicine, or forget to refill the medicine. Preventable.
  • Patent Documents 2 and 3 systems in which a person and a dialogue agent (artificial intelligence agent) talk with each other have been proposed.
  • the watching system described in Patent Literature 2 is a system that makes it easier for a caregiver to grasp the situation of a watching target person and reduces human costs, and includes a plurality of artificial intelligence agents and users of artificial intelligence agent terminals (watching The caregiver monitors the situation of the user of the artificial intelligence agent terminal by detecting the specificity of the conversation content from the conversation data of the subject) and the learning data generated by the conversation data conversion unit and the learning data generation unit. It is possible to grasp on the terminal.
  • the dialogue system described in Patent Literature 3 is a system in which a human and a dialogue agent such as a robot interact with each other through a touch display.
  • the dialogue system includes a dialog database in which scripts are set in advance, and a robot or the like that speaks according to the scripts in the dialog database.
  • the packaged medicine information relating to the medicine packaged can be used by the medicine notebook software executed on the portable terminal, but is installed in a pharmacy or the like.
  • the packaged medicine inspection device is limited to one that outputs packaged medicine information as information in a format applicable to medicine notebook software executed on the portable terminal. Further, the customer does not always use the pharmacy provided with such a packaged medicine inspection device, and in this case, cannot use the packaged medicine information with the medicine notebook software. .
  • Patent Literature 2 allows a caregiver to monitor the situation of a user from a conversation between a plurality of artificial intelligence agents and a user of the artificial intelligence agent terminal using a monitoring terminal.
  • Patent Document 3 is a dialog system in which a person and a dialog agent interact through a touch display, and similar to Patent Document 2, a technology for acquiring and utilizing medical product information including detailed information on medical products is not used. Absent.
  • the present invention has been made in view of such circumstances, and by using a dialogue agent terminal, information that can easily obtain medical product information including detailed information of a medical product and can be effectively used. It is an object to provide a providing system, an information providing server, an information providing method, information providing software, and interactive software.
  • the information providing server includes product identification information for identifying a medical product including a medicine or a medical device.
  • a database that associates and manages medical product information including at least detailed information on medical products corresponding to the product identification information, and associates the product identification information from the database based on the product identification information received from the interactive agent terminal via a network.
  • An information providing unit that reads out the obtained medical product information and provides the information to the dialogue agent terminal, wherein the dialogue agent terminal receives product identification information based on the interactive interface that receives information from the customer in an interactive manner.
  • Accepting section and accepting section An information acquisition unit that transmits the product identification information to the information providing server via the network, and acquires medical product information associated with the product identification information from the information providing server, and a medical product information acquired by the information acquisition unit.
  • An information transfer unit that transfers information to software that requires the information.
  • a customer can interact with a dialogue agent (artificial intelligence agent) through a dialogue agent terminal, and the dialogue agent terminal receives and receives the product identification information based on the interactive interface.
  • the product identification information is transmitted to the information providing server via the network.
  • the information providing server Upon receiving the product identification information from the dialogue agent terminal, the information providing server reads the medical product information associated with the product identification information from the database and provides the medical product information to the dialogue agent terminal.
  • the dialogue agent terminal acquires the medical product information from the information providing server, it passes the medical product information to software that requires the medical product information.
  • the customer can easily obtain the medical product information during the dialogue with the dialogue agent through the dialogue agent terminal, and can provide the obtained medical product information so that it can be utilized by software.
  • the product identification information is preferably barcode information.
  • the medical product is preferably a medicine
  • the product identification information is preferably barcode information for identifying the medicine.
  • the barcode information is preferably a GS1 identification code.
  • the GS1 identification code is an international standard identification code defined by GS1 (General @ Specifications @ One), and can uniquely identify a medical product.
  • the medical product is a packaged medicine in which a medicine to be taken at a time is stored in a sachet, and the product identification information is identification information for specifying the packaged medicine. It is information and is preferably added to the sachet as a barcode.
  • the identification information for specifying the packaged medicine is unique identification information. Therefore, it becomes possible to specify the packaged medicine to which the unique identification information is added one by one.
  • the database is associated with the product identification information, along with the drug information that is the detailed information of the drug corresponding to the product identification information, the prescription date of the drug, patient information, It is preferable that at least patient information of the prescribed medical institution information and the facility information of the dispensed facility be managed, and the information providing unit provide at least drug information and patient information as medical product information.
  • the database is uploaded. It is preferable to manage the medicine information in association with the provided product identification information.
  • the database is associated with the product identification information. It is preferable to further manage the information described in the prescription data as medical product information.
  • the information described in the prescription data may include, for example, prescription date, customer (patient) information, prescribed hospital, doctor, and the like, in addition to the drug information.
  • the medical product is preferably a medical device
  • the product identification information is preferably barcode information for identifying the medical device.
  • the medical product is preferably a medical material
  • the product identification information is preferably barcode information for identifying the medical material.
  • the reception unit includes a camera, the camera is operated based on the interactive interface, and a barcode indicating the product identification information added to the medical product is imaged. , It is preferable to acquire the product identification information from the imaged barcode.
  • the camera attached to the dialogue agent terminal has a function as a barcode reader. When a barcode indicating the product identification information added to the medical product is captured by the camera, the product identification information can be obtained (the barcode can be read).
  • the barcode may be a one-dimensional barcode or a two-dimensional barcode.
  • the software includes electronic medicine notebook software, medication support software, drug history management software, medical traceability software, and medical SNS software. It is preferred to include one or more. In such software, it is necessary to register information such as medical product information including drug information. According to the information providing system, medical product information can be transferred to these software.
  • the electronic medicine notebook software records and manages information on medicines prescribed to customers (“name of medicine”, “usage / dose”, “date of delivery of medicine”, etc.), as well as a medication support function, etc. May be provided.
  • the medication support software assists the customer in taking the prescribed medication correctly, and has a function of notifying which medication is to be taken when, and taking a medication record on a medication calendar.
  • the information delivery unit may provide the selected software with medical information. It is preferable to pass product information. By simply selecting the desired software, the medical product information required for the selected software can be transferred.
  • the invention according to yet another aspect is an information providing server that constitutes the above information providing system.
  • the medical device is connected via a network to a business operator terminal of a business that manufactures or sells medical products including medical products and medical devices and a dialogue agent terminal of a customer using the medical products.
  • a communication unit for exchanging information, a first reception unit for receiving product identification information for specifying a medical product from a business terminal via the communication unit, detailed information of the medical product, and business information;
  • a second receiving unit for receiving the product identification information of the medical product used by the customer and the customer information from the terminal or the dialogue agent terminal via the communication unit, and receiving information based on the product identification information from the business entity terminal or the dialogue agent terminal;
  • a third receiving unit that receives a browsing request, wherein the database stores the product identification information and the medical product details received by the first receiving unit.
  • a product database that manages the product information in association with the information
  • a business database that manages the product identification information received by the first reception unit in association with the information of the business
  • a product identification information that is received by the second reception unit.
  • a customer database that associates and manages the customer information, and the information providing unit converts the product identification information from the product database, the business operator database, or the customer database based on the product identification information received by the third reception unit. It is preferable that the detailed information of the associated medical product, the information of the business operator, or the information of the customer is read and provided to the business operator terminal or the interactive agent terminal.
  • the invention is an information providing method executed by an information providing system including an information providing server and a dialogue agent terminal, wherein the medicine or medical treatment is performed based on an interactive interface for receiving information from a customer in an interactive manner.
  • Receiving the product identification information specifying the medical product including the device, and receiving the product identification information transmitting the product identification information to the information providing server via the network, and at least the detailed information of the medical product corresponding to the product identification information
  • the product identification information is preferably barcode information.
  • the barcode information is preferably a GGS1 identification code.
  • the camera in the step of receiving the product identification information, the camera is operated based on the interactive interface, and a barcode indicating the product identification information added to the medical product is imaged. , It is preferable to acquire the product identification information from the imaged barcode.
  • the software includes electronic medicine notebook software, medication support software, drug history management software, medical traceability software, and medical SNS software. It is preferred to include one or more.
  • the step of delivering the medical product information includes selecting one or more of a plurality of types of software based on the interactive interface. It is preferable to pass medical product information to software.
  • information providing software installed in a dialogue agent terminal included in the above information providing system, comprising: a function of an interactive interface for receiving information in an interactive manner with a customer; Based on the function of accepting product identification information that specifies medical products including pharmaceuticals or medical devices, and when accepting product identification information, sends the product identification information to an information providing server via a network and responds to the product identification information
  • a function for requesting acquisition of medical product information including at least detailed information on medical products, and a function for receiving medical product information from an information providing server and transferring the medical product information to other software that requires the medical product information Are realized by the dialogue agent terminal.
  • this information providing software can function as a dialogue agent terminal that constitutes the information providing system.
  • the function of receiving the product identification information enables the camera of the interactive agent terminal to operate, and the camera is operated based on the interactive interface to be added to the medical product.
  • the barcode indicating the obtained product identification information is captured, it is preferable to acquire the product identification information from the captured barcode.
  • the invention according to yet another aspect is interactive software in which the above information providing software is incorporated as a module.
  • the information providing software does not need to include the function as general interactive software, and may be a module (program component) incorporated in general interactive software.
  • the medical product information including the detailed information of the medical product is easily obtained according to the dialogue response, and the medical product information is effectively used by another software. be able to.
  • FIG. 1 is a system configuration diagram showing a schematic configuration of an information providing system according to the present invention.
  • FIG. 2 is a block diagram illustrating an embodiment of the information providing server 10.
  • FIG. 3 is a diagram illustrating an example of a data structure managed by the product database 14A.
  • FIG. 4 is a diagram illustrating an example of a data structure managed by the business operator database 14B.
  • FIG. 5 is a diagram illustrating an example of a data structure managed by the customer database 14C.
  • FIG. 6 is a block diagram illustrating an embodiment of a medicine packaging inspection device of one or more facilities (pharmacies) 20.
  • FIG. 7 is a diagram illustrating an example of a label on which a barcode indicating a GS1 identification code and character information indicating prescription data are printed.
  • FIG. 1 is a system configuration diagram showing a schematic configuration of an information providing system according to the present invention.
  • FIG. 2 is a block diagram illustrating an embodiment of the information providing server 10.
  • FIG. 3 is a
  • FIG. 8 is a plan view showing a state where a plurality of the packaged medicines of one package shown in FIG. 7 are continuous.
  • FIG. 9 is a plan view of a packaged medicine for one packet to which a label on which a bar code indicating the GS1 identification code and character information indicating prescription data are printed is attached.
  • FIG. 10 is an external view of a dialog agent terminal 100 applicable to the information providing system 1.
  • FIG. 11 is a block diagram showing the internal configuration of the dialogue agent terminal 100 shown in FIG.
  • FIG. 12 is a schematic diagram showing an outline of a dialogue system including the dialogue agent terminal 100 and the dialogue agent server 200.
  • FIG. 13 is a partial flowchart showing an embodiment of the information providing method according to the present invention.
  • FIG. 13 is a partial flowchart showing an embodiment of the information providing method according to the present invention.
  • FIG. 14 is a flowchart of another portion showing the embodiment of the information providing method according to the present invention.
  • FIG. 15 is a diagram illustrating an example of a screen of the display input unit 120 for selecting a dialogue agent.
  • FIG. 16 is a diagram illustrating an example of the screen of the display input unit 120 in step S104.
  • FIG. 17 is a diagram illustrating an example of a screen of the display input unit 120 in step S110.
  • FIG. 18 is a diagram illustrating an example of the screen of the display input unit 120 in steps S112 to S116.
  • FIG. 1 is a system configuration diagram showing a schematic configuration of an information providing system according to the present invention.
  • the information providing system 1 includes an information providing server 10, one or more dialogue agent terminals 100, a dialogue agent server 200, various service servers (an electronic medication notebook server 310, a medication support server 320, a drug history management server 330, a medical service). It is composed of a regional medical cooperation network system 370 including a traceability server 340, a medical SNS (Social Networking Service) server 350, etc.) and a dispensing information management server 371, etc., and is communicably connected to the network 2 such as the Internet.
  • a secure network 2-1 such as a virtual private network (VPN) suitable for the security management of medical information is preferable.
  • VPN virtual private network
  • FIG. 2 is a block diagram illustrating an embodiment of the information providing server 10.
  • the information providing server 10 registers and manages information (medical product information including at least detailed information on medical products) related to medical products including pharmaceuticals or medical devices, and stores the medical product information in the dialog agent terminal 100 or the like.
  • the server mainly includes a CPU (Central Processing Unit) 12, a database 14, an information providing unit 16, and a communication unit 18.
  • CPU Central Processing Unit
  • the server mainly includes a CPU (Central Processing Unit) 12, a database 14, an information providing unit 16, and a communication unit 18.
  • the database 14 is a related database including a product database (product DB (Data @ Base)) 14A for managing medical product information, a business database 14B for managing business information, and a customer database 14C for managing customer information. .
  • product database product DB (Data @ Base)
  • business database 14B business information
  • customer database 14C customer information
  • the CPU 12 is a part that controls each part of the information providing server 10.
  • the CPU 12 analyzes various kinds of information input through the communication part 18, updates and reads information managed by the database 14, and issues instructions to the communication part 18. It is responsible for communication processing and the like.
  • FIGS. 3 to 5 show examples of data structures managed by the product database 14A, the business database 14B, and the customer database 14C, respectively.
  • the product database 14A is a database that manages the product identification information received by the first reception unit in association with the detailed information of the medical product.
  • the product database 14A shown in FIG. Using the product identification information (GS1 (General Specifications ⁇ ⁇ ⁇ One) identification code) attached to each package of medicine as a primary key, drug information (pharmaceutical information) of the packaged drug corresponding to the GS1 identification code, prescription of the packaged drug
  • GS1 General Specifications ⁇ ⁇ ⁇ One identification code
  • drug information pharmaceutical information
  • the date and date are managed in association with medical institution information such as a company ID (identification), a customer ID, prescribed hospital information, and facility information of a facility (pharmacy) where a single package is dispensed.
  • the medicine information of the packaged medicine of this example includes a medicine name for each medicine of the packaged medicine stored in the sachet, a symbol indicating the company name (trade name), medicine character or symbol information indicating the standard, and And an image (drug image) used for drug inspection by the drug packaging inspection device 22 (FIG. 6).
  • package information such as medicine information for each package and a time of taking the medicine and precautions may be included.
  • the company ID is, for example, identification information that uniquely identifies a company to which the GS1 company code included in the GS1 identification code is applied.
  • the business operator database 14B is a database for directly or indirectly managing the GS1 identification code received by the first reception unit and the information of the business operator, and the business operator database 14B shown in FIG.
  • ID information about the business (business name, URL (Uniform Resource Locator), telephone number, etc.) is managed. Since the company ID is an external key for the GS1 identification code (primary key) of the product database 14A, the GS1 identification code and the information on the company are managed in association with each other.
  • Customer ID is identification information for uniquely identifying a customer (patient, doctor, pharmacist, nurse, caregiver, or other user), and for example, My Number (personal number) is suitable.
  • the customer database 14C is a database that manages the GS1 identification code received by the second reception unit and the information of the customer by directly or indirectly associating them.
  • Information on the customer (name, gender, age, address, telephone number, etc.) is managed. Since the customer ID is an external key for the GS1 identification code (primary key) of the product database 14A, the GS1 identification code and the information of the business are managed in association with each other.
  • the hospital information can include the name of the doctor in addition to the name of the hospital to which the prescribing doctor belongs, and the facility information includes the name of the facility (pharmacy name if the facility is a pharmacy, In addition to the information of the hospital pharmacy, the name of the pharmacist who has performed the drug audit can be included.
  • the information providing server 10 When the information providing server 10 receives a medical product information acquisition request from the interaction agent terminal 100 or the business entity terminal 400 based on the GS1 identification code, the information providing server 10 converts the database 14 (product database 14A) to the GS1 identification code based on the GS1 identification code. The associated medical product information is read and transmitted (provided) to the dialogue agent terminal 100 or the business entity terminal 400.
  • the GS1 identification code is used as a primary key, and a business operator ID and a customer ID (external key) are associated with each other.
  • Business information and customer information can be read based on the ID and the customer ID, and transmitted (provided) to the dialogue agent terminal 100 or the business terminal 400.
  • the communication unit 18 and the CPU 12, which can function as the first reception unit are provided with the product identification information for specifying the medical product from the business terminal 400 (including the facility 20 shown in FIG. 6) via the communication unit 18, and the medical product And detailed information of the operator.
  • the communication unit 18 and the CPU 12, which can function as the second reception unit transmit the product identification information of the medical product used by the customer and the customer information from the business entity terminal 400 or the dialogue agent terminal 100 via the communication unit 18.
  • the communication unit 18 and the CPU 12, which can function as a third reception unit receive a browsing request for information based on the product identification information (GS1 identification code) from the business operator terminal 400 or the dialogue agent terminal 100.
  • the information providing unit 16 provides detailed information of the medical product associated with the GS1 identification code from the product database 14A, the business database 14B, or the customer database 14C based on the GS1 identification code received by the third reception unit, The information or the customer information is read and transmitted to the business operator terminal 400 or the dialogue agent terminal 100 via the communication unit 18. That is, based on the GS1 identification code, the information providing server 10 can provide the business entity or the customer with detailed information of the medical product associated with the GS1 identification code, information on the business entity, or information on the customer.
  • FIG. 6 is a block diagram illustrating an embodiment of the internal configuration of one or more facilities (pharmacies) 20.
  • one or more facilities (pharmacies) 20 are provided with a medicine packaging inspection device 22 and a receipt computer 24, and the medicine packaging inspection device 22 and the receipt computer 24 are one.
  • the above-mentioned facilities (pharmacies) 20 are connected by a local area network (LAN) 26.
  • LAN local area network
  • one medicine packaging inspection device 22 is installed, but a plurality of medicine packaging inspection devices 22 may be installed.
  • the medicine packaging inspection device 22 and the receipt computer 24 of one or more facilities (pharmacies) 20 can communicate with the information providing server 10 via the communication unit 22C-2 and the network 2 (FIG. 1). And a function of uploading the medicine information of the packaged medicine packaged from the facility to the information providing server 10 in association with the product identification information (GS1 identification code).
  • Pharmaceutical prescription work performed in one or more facilities (pharmacies) 20 is roughly divided into prescription data input work by pharmacy staff (pharmacy clerk, pharmacist, etc.), picking work, packaging work, and medicine inspection work by the pharmacist. Preparations.
  • prescription data information described in the prescription
  • prescription data include patient information such as patient name and age, drug type or drug name, drug quantity, drug usage (dose timing), and drug information such as drug dose, issuance of prescription data.
  • patient information such as patient name and age, drug type or drug name, drug quantity, drug usage (dose timing), and drug information such as drug dose, issuance of prescription data.
  • hospital information such as date, prescription hospital name, doctor name, etc. It is preferable to use the dispensing system prescription IF sharing specification NSIPS (New Standard Interface of Pharmacy-system Specifications) for dispensing device cooperation in the pharmacy.
  • NSIPS New Standard Interface of Pharmacy-system Specifications
  • the prescription data is output from the receipt computer 24 to the medicine packaging inspection device 22.
  • the pharmacist operates the receipt computer 24 or the medicine packaging inspection device 22 to which the prescription data has been input, and transmits the prescription data and the packaging information to the information providing server 10.
  • the pharmacist picks a medicine corresponding to the medicine information from the medicine shelf based on the prescription data.
  • examples of drugs include tablets or capsules.
  • an automatic picking device that automatically picks up medicines based on the prescription data input to the receipt computer 24 may be used.
  • the audit support system automatically determines whether or not the picked medicine matches the prescription data to prevent a picking error.
  • the medicine is generally packaged in a PTP (Press Through Package) sheet to which a dispensing packaging unit code (bar code) is added.
  • PTP Pressure Through Package
  • bar code dispensing packaging unit code
  • the medicine packaging inspection device 22 includes a function of storing a plurality of medicines to be taken at one time in one packaging bag to form a single package and a function of inspecting the packaged medicine, and mainly controls the entire device as a whole.
  • the medicine packaging inspection device 22 adds (prints) a barcode indicating a GS1 identification code that uniquely specifies a packaged medicine to each label by a printer (label printer) 22H, and prints a GS1 identification code and the like. It has the function of attaching the label to the sachet of the sachet.
  • the medicine packaging inspection device 22 of this example has a built-in printer 22H, the printer 22H may be provided outside the medicine packaging inspection device 22.
  • the packaging operation using the medicine packaging inspection device 22 is performed as follows.
  • the pharmacist sets the medicines picked by the picking operation on a tray (drug mass) of the medicine packing section 22B for each packet (manual spreading operation).
  • the medicine packaging unit 22B stores the medicine in the medicine mass in a continuous empty sachet, and thereafter closes the sachet and allows the medicine to be separated by providing perforations or the like, thereby allowing the medicine to be separated. Is performed. Since a medicine packaging device provided with this kind of medicine packaging section 22B is known, a detailed description of the configuration of the medicine packaging section 22B is omitted.
  • the medicine packaging inspection device 22 performs a manual dispensing operation by a pharmacist. However, by setting a PTP sheet, a function of automatically unpacking the medicine from the PTP sheet, a tablet and a capsule in advance in a cassette, respectively.
  • a medicine packaging inspection device which can add a filling function and omit manual dispensing work may be used.
  • the drug may be a powder.
  • the issuing unit 22G issues a GS1 identification code that uniquely identifies a packaged medicine one by one in response to a numbering request from the CPU 22A or the medicine packaging unit 22B. Note that the numbering request can be issued one packet at a time in accordance with the packaging timing in the medicine packaging section 22B or the printing timing in the printer 22H.
  • the numbering unit 22G includes, for example, a product ID that uniquely specifies the medicine packaging inspection device 22 installed in one or more facilities 20 that issued the numbering request, and a medicine packaging inspection device 22 corresponding to the product ID.
  • the GS1 identification code which is the only ID in the world, can be issued by combining the serial number of the number of packaged medicines to be packaged and the company ID.
  • the GS1 identification code includes a GTIN (Global Trade Item Number) code, a GLN (Global Location Number) code, a GIAI (Global Individual Asset Identifier) code, an SSCC (Serial Shipping Container Code), a GRAI (Global Returnable Asset Identifier) code, and a GSRN.
  • GTIN Global Trade Item Number
  • GLN Global Location Number
  • GIAI Global Individual Asset Identifier
  • SSCC Serial Shipping Container Code
  • GRAI Global Returnable Asset Identifier
  • GSRN Global ⁇ Service ⁇ Relation ⁇ Number
  • GDTI Global ⁇ Document ⁇ Type ⁇ Identifier
  • GCN Global ⁇ Coupon ⁇ Number
  • the GSRN code is an identification code for managing the service provider and the user, and includes a 9-digit GS1 operator code, an 8-digit service providing / user code, a 10-digit extended area, and a 15-digit It consists of a combination of unique codes that can be arbitrarily defined. Therefore, for example, a product ID (serial number) of a medicine packaging device or a medicine packaging inspection device or the like is assigned to the service provision / user code of the GSRN code, and a medicine packaging inspection having the product ID in the extension area or the unique code is performed. By assigning a serial number or a time stamp of the number of packaged medicines to be packaged by the device or the medicine packager, the GSRN code can be uniquely identified by unique identification information (unique ID) for uniquely identifying each packaged medicine. ).
  • the GIAI code is an identification code for managing corporate assets, and is a maximum of 30 digits consisting of a 9-digit GS1 operator code and a variable-length 1 to 21-digit asset number. Therefore, the product ID of the drug packaging device or the drug packaging inspection device and the like in the 21-digit asset number of the GIAI code, and the packaging device that is packaged by the drug packaging device or the drug packaging inspection device having the product ID GIAI code can be used as a unique ID for uniquely specifying each packaged medicine by assigning a serial number or a timestamp of the number.
  • the CPU 22A acquires the prescription data from the receipt computer 24 via the LAN 26 and the communication unit 22C-1.
  • the numbering section 22G issues GS1 identification codes for the number of packaged medicines in response to a numbering request from the CPU 22A.
  • the CPU 22A creates print data for each packaged medicine based on the acquired prescription data and the GS1 identification code issued by the numbering unit 22G, and outputs the data to the printer 22H.
  • the printer 22H prints a bar code indicating the GS1 identification code and character information indicating the prescription data on the label according to the input print data.
  • the printing method of the printer 22H can be appropriately selected, such as thermal printing on a thermal label, thermal transfer to a general label, printing with UV (ultraviolet) ink or pigment ink, or IJ printing on an IJ (inkjet) label with dye or pigment ink.
  • FIG. 7 is a diagram showing an example of a label 40 on which a bar code indicating a GS1 identification code and character information indicating prescription data are printed by a printer 22H.
  • the numerical information 42 of the GS1 identification code and the barcode 44 (one-dimensional barcode) indicating the GS1 identification code, the name of the patient (Fujitaro) 46, the time of taking (after lunch) ) 47 and drug character information 48 such as a drug name for each packed drug.
  • the label 40 may be printed with only the numerical information 42 of the GS1 identification code or the barcode 44 indicating the GS1 identification code. When printing the character information of the prescription data, only the dose time 47 may be used.
  • FIG. 7 five types (four tablets and one capsule) of medicines 52 are stored in a sachet 50 packaged by the medicine sachet 22B, and the GS1 identification code is sent by the printer 22H. Are printed on the corresponding sachets 50, respectively.
  • the printer 22H has an automatic label sticking function, and obtains, from the CPU 22A, print data corresponding to the packaging bags 50 of the packaging medicine sequentially packaged by the medicine packaging section 22B, respectively. The process from label printing to label application is performed continuously.
  • FIG. 8 is a plan view showing a state in which a plurality of the packaged medicines of one package shown in FIG. 7 are continuous, and shows a series of packaged medicines dispensed by the medicine package inspecting device 22 into one package. ing.
  • a label 40 on which a bar code or the like indicating a GS1 identification code is printed is attached to a sachet 50 containing a sachet.
  • the pharmacist performs a medicine inspection by visually checking whether or not the medicine type and the number of medicines packaged in the sachet 50 are correct (that is, whether or not the medicine is in accordance with the prescription data). .
  • the imaging unit 22E and the medicine inspection unit 22F have a function of assisting a pharmacist in inspecting a packaged medicine.
  • the imaging unit 22E includes a first imaging unit that captures the packaged medicine (packing bag) packaged by the medicine packaging unit 22B from the front side and a second imaging unit that captures the packaged medicine from the back side. This is for accurately grasping the shape, marking, and the like of the medicine.
  • the imaging unit 22E drops the packaged medicine (for example, the packaged medicine set in the tray (drug mass) of the medicine packaging unit 22B or the medicine mass before dropping into one package, into the medicine imaging tray. May be imaged.
  • the medicine inspection unit 22F images the package medicine taken by the imaging unit 22E (in this example, An image taken from the front side and an image taken from the back side of the packaged medicine (packing bag) are input, and the amount stored in each sachet based on the input prescription data and the image of the packed medicine is input. It determines whether the packaged medicine is correct or not.
  • the prescription data and information obtained by performing image analysis on the image of the packaged medicine are compared.
  • a method of determining whether or not the packaged medicine is correct, or acquiring a master image of the medicine in the sachet, comparing the master image with the imaged image of the packaged medicine one tablet at a time, A method of determining whether or not it is correct may be considered.
  • the master image it is conceivable to use an image prepared in advance corresponding to the medicine information, or to use an image of the first (first) sachet.
  • the medicine inspection unit 22F also has a function of generating an inspection image that facilitates the inspection of the packaged medicine by the pharmacist.
  • the medicine inspection unit 22F displays the inspection result on the display unit 22I or displays an image for inspection.
  • the medicine packaging inspection device 22 transmits at least the medicine information of the packaged medicine stored in the packaging bag 50 in association with the GS1 identification code to the communication unit. 22C-2 uploads the information to the information providing server 10 via the network 2. At this time, the prescription data and the packaging information may be uploaded at the same time.
  • the medicine packaging inspection device 22 affixes a label printed with a barcode or the like indicating the GS1 identification code to the packaging bag by the printer 22H.
  • the present invention is not limited to this.
  • a thermal transfer printer or an IJ A printer may be provided, and these printers may directly print a bar code or the like indicating the GS1 identification code on the sachet.
  • one or more facilities (pharmacies) 20 has been described.
  • one or more facilities automated reception management system, electronic medical record system, hospitalization management system, medical accounting system, pharmacy management system,
  • the internal configuration of a hospital pharmacy 20) managed by a hospital information system HIS (Hospital Information System) including a reservation system can be the same as the internal configuration of one or more facilities (pharmacies) 20.
  • HIS Healthcare Information System
  • a medicine packaging device that does not have a function of supporting the inspection of a packaged medicine may be used.
  • FIG. 9 is a plan view of one packaged medicine to which a label on which a bar code indicating the GS1 identification code and character information indicating prescription data are printed is attached.
  • the packaging bag 50-2 shown in FIG. 9 stores a plurality of medicines 52-2 to be taken at one time by the medicine packaging section 22B, and the label 40 on which a bar code or the like indicating product identification information is printed by the printer 22H. -2 is attached.
  • a two-dimensional bar code 44-2 (for example, a QR code (registered trademark)) indicating product identification information (GSRN code which is one of the GS1 identification codes in this example) and a customer ( The patient's name (Fujitaro) 46-2, ingestion time (after breakfast) 47-2, and drug character information 48-2 such as a drug name for each packaged drug are printed. In the case of printing the character information indicating the prescription data, only the taking time 47-2 may be used. Further, in addition to the barcode 44-2, at least one of drug information (package character information 48-2) of the packaged drug and customer information (name 46-2) is printed on the label 40-2. Is also good.
  • QR code registered trademark
  • the medical products managed by the product database 14A of the information providing server 10 of the present embodiment are not limited to the packaged medicine of the present embodiment, but may be drugs on a PTP (Press Through Package) sheet, other medicines, surgical tools, and medical equipment. Includes medical equipment such as instruments and medical materials.
  • PTP Pressure Through Package
  • Medical product information and product identification information including detailed information on drugs and other drugs on the PTP sheet are uploaded to the information providing server 10 from business terminals such as pharmaceutical companies and drug dealers, and details of surgical tools, medical instruments, etc.
  • the medical product information and the product identification information including the information are uploaded to the information providing server 10 from the business device terminals of the medical device maker and the medical device sales company, so that these medical products are centrally managed by the information providing server 10. Can be.
  • FIG. 10 is an external view of a dialog agent terminal 100 applicable to the information providing system 1.
  • a smartphone is used as the dialog agent terminal 100.
  • the interaction agent terminal 100 shown in FIG. 10 has a flat casing 102, and a display panel 121 as a display unit and an operation panel 122 as an input unit are integrated on one surface of the casing 102.
  • a display input unit 120 to be formed is provided.
  • the housing 102 includes a speaker 131, a microphone 132, an operation unit 140, and a camera unit 141 (camera).
  • the configuration of the housing 102 is not limited to this.
  • a configuration in which the display unit and the input unit are provided independently, a configuration having a folding structure and a slide mechanism, and a configuration in which a
  • a robot having a communication mechanism via communication means such as Bluetooth or Bluetooth
  • FIG. 11 is a block diagram showing the internal configuration of the dialog agent terminal 100 shown in FIG.
  • the main components of the dialogue agent terminal 100 include a wireless communication unit 110, a display input unit 120, a communication unit 130, an operation unit 140, a camera unit 141, a storage unit 150, an external It includes an input / output unit 160 (output unit), a GPS (global positioning system) receiving unit 170, a motion sensor unit 180, a power supply unit 190, and a main control unit 101.
  • the main function of the dialog agent terminal 100 is a wireless communication function for performing mobile wireless communication via a base station device and a mobile communication network.
  • the wireless communication unit 110 performs wireless communication with a base station device connected to a mobile communication network according to an instruction from the main control unit 101.
  • the wireless communication is used to transmit and receive various file data such as audio data and image data, e-mail data, and the like, and to receive web data, streaming data, and the like.
  • the display input unit 120 is a so-called touch panel including an operation panel 122 provided on a screen of the display panel 121, and displays images (still images and moving images) and character information under the control of the main control unit 101. To visually convey information to the user and detect a user operation on the displayed information.
  • the operation panel 122 is also called a touch panel for convenience.
  • the display panel 121 uses an LCD (Liquid Crystal Display) or an OELD (Organic Electro-Luminescence Display) as a display device.
  • the operation panel 122 is a device that is provided so that an image displayed on the display surface of the display panel 121 can be visually recognized, and detects one or a plurality of coordinates operated by a user's finger or a stylus. When the device is operated by the user's finger or stylus, the operation panel 122 outputs a detection signal generated due to the operation to the main control unit 101. Next, the main control unit 101 detects an operation position (coordinate) on the display panel 121 based on the received detection signal.
  • the display panel 121 and the operation panel 122 of the dialog agent terminal 100 illustrated in FIG. 10 constitute a display input unit 120 integrally, and are arranged so that the operation panel 122 completely covers the display panel 121. .
  • the operation panel 122 may have a function of detecting a user operation even in an area outside the display panel 121.
  • the operation panel 122 includes a detection region for a superimposed portion overlapping the display panel 121 (hereinafter, referred to as a “display region”) and a detection region for an outer edge portion not overlapping the display panel 121 (hereinafter, “non-display region”). Display region ”).
  • the size of the display area and the size of the display panel 121 may completely match, but it is not always necessary to match the two.
  • the operation panel 122 may include two sensitive regions, an outer edge portion and an inner portion other than the outer edge portion. Further, the width of the outer edge portion is appropriately designed according to the size of the housing 102 and the like.
  • examples of the position detection method adopted by the operation panel 122 include a matrix switch method, a resistance film method, a surface acoustic wave method, an infrared method, an electromagnetic induction method, and a capacitance method. May be employed.
  • the communication unit 130 includes a speaker 131 and a microphone 132, converts the user's voice input through the microphone 132 into voice data that can be processed by the main control unit 101, and outputs the voice data to the main control unit 101.
  • the audio data received by the external input / output unit 110 or the external input / output unit 160 is decoded and output from the speaker 131.
  • the speaker 131 and the microphone 132 can be mounted on the same surface as the surface on which the display input unit 120 is provided.
  • the operation unit 140 is a hardware key using a key switch or the like, and receives an instruction from a user.
  • the operation unit 140 is mounted on the side surface of the housing 102 of the dialogue agent terminal 100, is turned on when pressed by a finger or the like, and is released by a restoring force such as a spring when the finger is released. This is a push-button switch that is turned off.
  • the storage unit 150 includes a control program and control data of the main control unit 101, address data in which the names and telephone numbers of communication partners are associated, data of transmitted and received e-mails, web data downloaded by web browsing, and downloaded contents. Data and the like are stored, and streaming data and the like are temporarily stored.
  • the storage unit 150 includes an internal storage unit 151 and an external storage unit 152 having a removable external memory slot.
  • Each of the internal storage unit 151 and the external storage unit 152 constituting the storage unit 150 includes a flash memory type, a hard disk type, a multimedia card micro type, a card type memory, a RAM (Random Access Memory), and a ROM (Read). This is realized using a storage medium such as Only @ Memory.
  • the external input / output unit 160 serves as an interface with all external devices connected to the dialogue agent terminal 100, and performs communication (for example, USB (Universal Serial Bus), IEEE 1394, etc.) or a network (for example, wireless LAN (for example, wireless LAN)). Local Area Network), Bluetooth (registered trademark), RFID (Radio Frequency Identification), infrared communication (Infrared Data Association): IrDA, UWB (Ultra Wideband) (registered trademark), ZigBee (registered trademark) ) To directly or indirectly connect to other external devices.
  • USB Universal Serial Bus
  • IEEE 1394 Universal Serial Bus
  • a network for example, wireless LAN (for example, wireless LAN)
  • Local Area Network for example, wireless LAN (for example, wireless LAN)
  • Bluetooth registered trademark
  • RFID Radio Frequency Identification
  • IrDA Infrared Data Association
  • UWB Ultra Wideband
  • ZigBee registered trademark
  • the external devices connected to the dialog agent terminal 100 include, for example, a wired / wireless headset, a wired / wireless external charger, a wired / wireless data port, a memory card (SIM) connected via a card socket, and a SIM. (Subscriber Identity Module Card) / UIM (User Identity Module Card) card, external audio / video equipment connected via audio / video I / O (Input / Output) terminal, external audio / video equipment connected by wire / wireless, smartphone , A personal computer, a PDA (Personal Digital Assistant), and an earphone.
  • the external input / output unit 160 transmits data transmitted from such an external device to each component inside the dialog agent terminal 100, and transmits data inside the dialog agent terminal 100 to the external device. It may be configured as follows.
  • the GPS receiving section 170 receives GPS signals transmitted from the GPS satellites ST1, ST2 to STn in accordance with an instruction from the main control section 101, executes a positioning calculation process based on the plurality of received GPS signals, and Position information (GPS information) specified by the latitude, longitude, and altitude of the vehicle. If the GPS receiving unit 170 can acquire position information from the wireless communication unit 110 and / or the external input / output unit 160 (for example, a wireless LAN), the GPS receiving unit 170 can also detect the position using the position information.
  • GPS information Position information specified by the latitude, longitude, and altitude of the vehicle.
  • the motion sensor unit 180 includes, for example, a three-axis acceleration sensor, and detects a physical movement of the dialog agent terminal 100 according to an instruction from the main control unit 101. By detecting the physical movement of the dialog agent terminal 100, the moving direction and the acceleration of the dialog agent terminal 100 are detected. The result of the detection is output to the main control unit 101.
  • the power supply unit 190 supplies power stored in a battery (not shown) to each unit of the dialog agent terminal 100 in accordance with an instruction from the main control unit 101.
  • the main control unit 101 includes a microprocessor, operates according to a control program and control data stored in the storage unit 150, and controls each unit of the dialog agent terminal 100.
  • the main control unit 101 has a mobile communication control function for controlling each unit of the communication system and a software processing function for performing voice communication and data communication through the wireless communication unit 110.
  • the software processing function is realized by operating the main control unit 101 in accordance with the software stored in the storage unit 150.
  • an infrared communication function for performing communication an e-mail function for transmitting and receiving an e-mail, and a web browsing function for browsing a web page
  • the function for using the information providing system according to the present invention can be realized by downloading corresponding information providing software from the information providing server 10 or a site of a business operator that operates the information providing system 1.
  • the information providing software includes not only those having the same functions as the known interactive software but also those incorporated as modules (program components) in the known interactive software.
  • the main control unit 101 also has an image processing function such as displaying a video on the display input unit 120 based on image data (still image or moving image data) such as received data or downloaded streaming data.
  • image data still image or moving image data
  • the main control unit 101 executes display control for the display panel 121 and operation detection control for detecting a user operation through the operation unit 140 or the operation panel 122.
  • the main control unit 101 By executing the display control, the main control unit 101 displays an icon for starting software such as information providing software, a software key such as a scroll bar, or a window for creating an e-mail. indicate.
  • the scroll bar is a software key for receiving an instruction to move a display portion of an image such as a large image that cannot be accommodated in the display area of the display panel 121.
  • the main control unit 101 detects a user operation through the operation unit 140, receives an operation on the icon through the operation panel 122, and receives an input of a character string in an input field of the window. Or a request to scroll the displayed image through a scroll bar.
  • the main control unit 101 determines that the operation position with respect to the operation panel 122 corresponds to a superimposed portion (display area) overlapping the display panel 121 or other outer edge portions not overlapping the display panel 121.
  • a touch panel control function is provided for determining whether the operation area corresponds to the (non-display area) and controlling the sensitive area of the operation panel 122 and the display position of software keys.
  • the main control unit 101 can also detect a gesture operation on the operation panel 122 and execute a preset function according to the detected gesture operation.
  • Gesture operation is not a conventional simple touch operation, but an operation of drawing a trajectory with a finger or the like, specifying a plurality of positions at the same time, or combining these to draw a trajectory for at least one from a plurality of positions. means.
  • the camera unit 141 converts image data obtained by imaging into compressed image data such as JPEG (Joint Photographic Experts Group) under the control of the main control unit 101, and records the image data in the storage unit 150, It can be output through the external input / output unit 160 or the wireless communication unit 110.
  • JPEG Joint Photographic Experts Group
  • the camera unit 141 is mounted on the same surface as the display input unit 120, but the mounting position of the camera unit 141 is not limited to this, and the case where the display input unit 120 is provided
  • the camera unit 141 may be mounted on the back surface of the housing 102 instead of the surface of the body 102, or a plurality of camera units 141 may be mounted on the housing 102.
  • the camera units 141 to be used for imaging may be switched to perform imaging by a single camera unit 141, or the plurality of camera units 141 may be used simultaneously. Imaging may be performed.
  • the camera unit 141 can be used for various functions of the dialogue agent terminal 100. For example, an image acquired by the camera unit 141 may be displayed on the display panel 121, or an image captured and acquired by the camera unit 141 may be used as one of the operation input methods of the operation panel 122. In the example, it is used for reading a barcode (one-dimensional barcode or two-dimensional barcode) indicating the GS1 identification code added to the sachet.
  • the GPS receiving section 170 detects the position, the position may be detected with reference to an image from the camera section 141.
  • the image from the camera unit 141 is referred to determine the optical axis direction of the camera unit 141 of the dialogue agent terminal 100 without using the three-axis acceleration sensor or in combination with the three-axis acceleration sensor. And the current usage environment.
  • the image from the camera unit 141 can be used in software.
  • the position information obtained by the GPS receiving unit 170, the voice information obtained by the microphone 132 may be converted into text information by performing voice text conversion by the main control unit or the like), and the motion sensor unit 180 Data obtained by adding the acquired attitude information and the like to still image or moving image data can be recorded in the storage unit 150 or output through the external input / output unit 160 or the wireless communication unit 110. .
  • FIG. 12 is a schematic diagram showing an outline of a dialogue system including the dialogue agent terminal 100 and the dialogue agent server 200.
  • the same parts as those of the dialog agent terminal 100 shown in FIGS. 10 and 11 are denoted by the same reference numerals, and the detailed description thereof will be omitted.
  • the dialogue system shown in FIG. 12 is a system for realizing a dialogue-type communication between the dialogue agent terminal 100 and the dialogue agent server 200 via the network 2.
  • the dialogue agent server 200 is a server that provides a conversational communication service to customers, and mainly includes a communication unit 210, a CPU 220, a dialogue database 230, and a memory 240.
  • the conversation database 230 is provided with a plurality of conversation agents.
  • the plurality of dialogue agents include a virtual pharmacist (doctor), a government official, a clerk, and a person to talk to for a small talk.
  • a customer who operates the dialogue agent terminal 100 and a dialogue agent on the dialogue agent server 200 interact with each other by an on-screen dialogue method using a display and a touch operation on the display input unit 120 of the dialogue agent terminal 100. .
  • the dialogue database 230 is provided with “scenarios” corresponding to the dialogue agents, and the “scenarios” are designed so that the dialogues proceed according to the customer's dialogue response at the dialogue agent terminal 100.
  • the “scenario” can be modified and added as appropriate.
  • the memory 240 includes a storage unit in which a program for providing an interactive communication service is stored, and a portion serving as a work area of the CPU 220.
  • the CPU 220 is a part that controls the components of the dialogue agent server 200 in a centralized manner.
  • the CPU 220 expands the contents of a program that provides an interactive communication service on the memory 240 and performs processing in accordance with the expanded program. It is responsible for request instructions from the dialog agent terminal 100 input via the unit 210, analysis of dialog responses, instructions for reading “scenarios” registered in the dialog database 230, and communication processing in the communication unit 210.
  • the main control unit 101 of the dialog agent terminal 100 functions as a dialog processing unit 101A, an information acquisition unit 101B, and an information delivery unit 101C by executing the interactive software stored in the storage unit 150 (FIG. 11). I can do it.
  • the interactive software according to the present embodiment includes a function corresponding to the information acquisition unit 101B and the information transfer unit 101C in another interactive software (a function corresponding to the dialog processing unit 101A) which is installed in the dialog agent terminal 100 in advance. Is provided as a module (program component) in the dialogue agent terminal 100.
  • the information providing software according to the present invention may be such that the dialogue agent terminal 100 realizes a function corresponding to the dialogue processing unit 101A in addition to a function corresponding to the information acquisition unit 101B and the information transfer unit 101C.
  • the dialogue processing unit 101A causes the display input unit 120 and the operation unit 140 to function as an interactive interface, and is a main part for the customer to communicate with the dialogue agent.
  • the information is displayed on the display input unit 120, and information is received from the customer in an interactive manner.
  • a question along the “scenario” of the dialogue of the dialogue agent and a candidate for a response to the question are displayed on the display input unit 120 as a plurality of selection items, and are displayed on the operation panel (touch panel) on the display input unit 120.
  • the operation panel touch panel
  • the information is accepted.
  • the dialogue processing unit 101A transmits the information received as described above to the dialogue agent server 200. By repeating this, the dialog can be advanced.
  • conversation by voice is not performed.
  • a dialogue by voice may be performed, or a dialogue using voice and character information may be performed.
  • the dialogue agent terminal 100 or the dialogue agent server 200 preferably includes a voice recognition AI (Artificial @ Intelligence) that converts voice uttered by the customer into character information.
  • the dialogue agent server 200 includes an AI (for example, a chatbot) that understands the meaning of the character information converted from the voice.
  • the dialogue processing unit 101A and the camera unit 141 function as a receiving unit that receives product identification information (GS1 identification code) for specifying a medical product based on a dialogue response. For example, if you want to know the detailed information of the medicine (packaged medicine) that the customer has, receive the message "Please read the barcode attached to the medicine you have with the camera” from the dialogue agent, and send this message Therefore, when the customer operates the camera unit 141 and reads the barcode attached to the packaged medicine, the GS1 identification code for uniquely specifying the packaged medicine can be obtained.
  • the camera unit 141 functions as a barcode reader. When the number indicating the GS1 identification code is printed together with the barcode, the number is not limited to the case where the GS1 identification code is read by the camera unit 141. May be obtained.
  • the information acquiring unit 101B enables the camera unit 141 and the like functioning as a receiving unit to operate, and transmits the product identification information (GS1 identification code) received by the camera unit 141 and the like to the information providing server via the wireless communication unit 110 and the network 2. 10 (FIGS. 1 and 2), and acquires medical product information including detailed information of the medical product associated with the GS1 identification code from the information providing server 10.
  • GS1 identification code product identification information
  • the information providing server 10 upon receiving the GS1 identification code from the interaction agent terminal 100, the information providing server 10 reads the medical product information associated with the GS1 identification code from the database 14 (product database 14A) based on the GS1 identification code, and It is returned (provided) to the agent terminal 100.
  • the information transfer unit 101C is a unit that transfers the medical product information acquired by the information acquisition unit 101B to software that requires the medical product information.
  • software requiring medical product information may be electronic medication notebook software, medication support software, drug history management software, medical traceability software, medical SNS software, and the like.
  • the software that requires medical product information is not limited to the above example, and may include, for example, online medical treatment software and online medication instruction software.
  • the dialogue agent terminal 100 has at least one of electronic drug notebook software, medication support software, drug history management software, medical traceability software, and medical SNS software installed. I do.
  • Known software can be applied to the software.
  • the software installed in the dialogue agent terminal 100 is not limited to the above example, and may include online medical care software and online medication instruction software.
  • the dialogue agent terminal 100 executes the electronic medicine notebook software, so that the customer can receive the service provided by the electronic medicine notebook server 310 (FIG. 1).
  • the electronic medication notebook server 310 records and manages information (eg, “name of drug”, “usage / dose”, “date of delivery of the drug”, etc.) on the drug prescribed to the customer, and provides a service for supporting drug administration. Some do.
  • the dialogue agent terminal 100 executes the medication support software, so that the customer can receive the service provided by the medication support server 320 (FIG. 1).
  • the medication support server 320 assists the customer in taking the prescribed medicine correctly, and provides a service for notifying which medication is to be taken when, and taking a medication record on a medication calendar.
  • the dialogue agent terminal 100 executes the drug history management software, so that customers (particularly pharmacists and caregivers) can receive services provided by the drug history management server 330 (FIG. 1).
  • the medication history management server 330 has a function of creating and managing a medication history of a patient (cared person).
  • the dialogue agent terminal 100 executes the medical traceability software, so that the customer (particularly, a medical person) can receive the service provided by the medical traceability server 340 (FIG. 1).
  • the medical traceability server 340 has a function that collects and accumulates data (safety and risk management) on medicines and medical devices, and can be used jointly by medical personnel.
  • the interaction agent terminal 100 executes the medical SNS software, so that the customer can receive the service provided by the medical SNS server 350 (FIG. 1).
  • a doctor or pharmacist who has arranged receives medical consultation including consultation of medicine from a customer by e-mail or chat, and provides a service for answering the consultation, and consults a clinical case between a doctor and a doctor. Realize the service.
  • the information delivery unit 101C converts the medical product information acquired by the information acquisition unit 101B into electronic medicine notebook software, medication support software, medication history management software, medical traceability software, And at least one of medical SNS software, and the medical product information can be uploaded to a corresponding server through these software.
  • the information delivery unit 101C is a format that can be acquired by electronic medicine notebook software, medication support software, drug history management software, medical traceability software, or medical SNS software. It is preferable to output (pass) the information.
  • the dispensing information management server 371 is connected to a local hospital 372 such as a local government, a dental clinic 374, a pharmacy 376, and a nursing facility 378 via a network 2-1 such as a VPN.
  • the system is configured so that doctors, dentists, pharmacists, nurses, and the like can share medical information of local patients.
  • the information transfer unit 101C of the dialogue agent terminal 100 of this example may also transfer the medical product information (including patient information) acquired from the information providing server 10 to software for using the regional medical cooperation network system 370. It is possible.
  • the information providing method shown in FIGS. 13 and 14 is applied to the information providing system 1 including the dialogue agent terminal 100, the dialogue agent server 200, and the information providing server 10 described above.
  • the customer when using the interactive system shown in FIG. 12, the customer operates the interactive agent terminal 100 to activate the interactive software installed on the interactive agent terminal 100 (step S100).
  • a screen for selecting an interactive agent is displayed on the display input unit 120 of the interactive agent terminal 100.
  • the customer selects a conversation partner (dialogue agent) on the screen of the display input unit 120 of the dialogue agent terminal 100 (step S102).
  • FIG. 15 is a diagram showing an example of a screen of the display input unit 120 for selecting a dialogue agent.
  • the screen of the display input unit 120 shown in FIG. 15 includes a message “Who do you want to talk to? Please select a partner”, icon buttons A1, A2, A3 indicating a plurality of dialog agents, and “End”. Button 124 and the like are displayed.
  • buttons A1, A2, A3 are "pharmacist”, “office staff”, and “clerk”, respectively.
  • the selection of a dialog agent can be made by touching (tapping) the icon button corresponding to the dialog agent.
  • By operating a button that scrolls the icon buttons it is possible to select another dialogue agent (for example, a person who speaks small).
  • the customer selects "pharmacist” as a dialogue agent when he / she wants to consult on medicines, and selects "government staff” as a dialogue agent when he / she wants to consult about administration, and wants to receive shopping agency services. , "Clerk” is selected as the dialogue agent.
  • the dialogue agent server 200 Upon receiving the notification indicating the selection result of the dialogue agent (pharmacist), the dialogue agent server 200 selects a “scenario” for the customer to interact with the pharmacist, and generates a response message according to the selected “scenario”. (Step S202), the generated response message is transmitted to the dialogue agent terminal 100.
  • the dialog agent terminal 100 that has received the response message displays the response message on the screen of the display input unit 120 and displays a plurality of options that can be selected by the customer (step S104).
  • FIG. 16 is a diagram showing an example of the screen of the display input unit 120 in step S104.
  • a response message “What's up? Please select the content of the consultation”
  • icon buttons B1 to B4 indicating a plurality of options
  • a “return” button 126 indicating a plurality of options
  • an “end” Button 124 and the like are displayed.
  • the “return” button 126 is an operation button for returning to the previous screen.
  • the customer can select a desired option (information to be known) by touching one of the icon buttons B1 to B4 corresponding to a plurality of options (step S106).
  • step S106 it is assumed that in step S106, the customer has touched the icon button B3 indicating "I want to know the information on the medicine on hand".
  • information indicating the option “I want to know the information on the medicine on hand” corresponding to the icon button B3 is transmitted to the dialogue agent server 200.
  • the dialog agent server 200 Upon receiving the information (selection result) indicating “I want to know the information on the drug on hand”, the dialog agent server 200 reads “I want to know the information on the drug on hand” from the “scenario” for the customer and the pharmacist to talk. Is generated (step S204), and the generated response message is transmitted to the dialogue agent terminal 100.
  • the dialogue agent terminal 100 that has received the response message displays the response message (camera operation instruction) on the screen of the display input unit 120 and the icon button C indicating the camera as shown in FIG. 17 (step S108).
  • FIG. 17 is a diagram showing an example of the screen of the display input unit 120 in step S108.
  • a response message “Please read the barcode added to the medicine on hand with the camera” and the camera unit 141 of the interactive agent terminal 100 are activated as a barcode reader.
  • the customer prepares the medicine on hand, activates the camera unit 141 as a barcode reader by touching the icon button C of the camera, and images the barcode added to the medicine on hand by the camera unit 141.
  • the bar code information (GS1 identification code) is read (step S110).
  • the one-dimensional bar code 44 attached to the label 40 attached to the sachet 50 of the sachet shown in FIGS. 7 and 8, or the sachet of the sachet shown in FIG. By reading the two-dimensional barcode 44-2 attached to the label 40-2 affixed to 50-2, the GS1 identification code as barcode information in which the product identification information is converted into a barcode is obtained.
  • the packaged medicine is not limited to the currently used packaged medicine, and may be a residual medicine (a left-over medicine).
  • a residual medicine a left-over medicine
  • detailed information type of drug, dispensing date, etc.
  • the medicine on the PTP sheet can acquire the GS1 identification code by reading the barcode printed on the PTP sheet.
  • the GS1 identification code acquired by the dialogue agent terminal 100 is transmitted to the information providing server 10 through the dialogue agent server 200.
  • the information providing server 10 When the information providing server 10 receives the medical product information acquisition request from the dialog agent terminal 100 based on the GS1 identification code, the medical product associated with the GS1 identification code from the database 14 (product database 14A) based on the GS1 identification code. The information is searched, and the medical product information corresponding to the GS1 identification code is obtained (step S12).
  • the medical product information obtained by the information providing server 10 is transmitted to the dialogue agent terminal 100 through the dialogue agent server 200.
  • the interactive agent terminal 100 that has received the medical product information displays the medical product information on the screen of the display input unit 120 and displays an icon button for executing a process for transferring the medical product information to another software. (Step S112).
  • FIG. 18 is a diagram showing an example of the screen of the display input unit 120 in steps S112 to S116.
  • the medicine image and medicine information of the packaged medicine from which the GS1 identification code has been read the "return” button 126, the "synchronize with the electronic medicine notebook” button 128, and the " An “end” button 124 and the like are displayed.
  • the medical product information can further include “name of drug”, “dose / dose”, “date of delivering the drug”, “side effects”, etc., as well as customer information, the name of the prescribed doctor, It is also possible to display information on the pharmacies and the like that have been used.
  • the electronic medicine notebook software is installed in the dialogue agent terminal 100 of the present example as software (other software) that requires medical product information, a “synchronize with electronic medicine notebook” button is clicked. 128 is displayed.
  • the electronic medication notebook software when not only the electronic medication notebook software, but also the medication support software, medication history management software, medical traceability software, medical SNS software, etc. are installed together with the electronic medication notebook software Can display an icon button for synchronizing with a plurality of software.
  • the customer determines whether or not to pass the acquired medical product information to another software (in this example, electronic medicine notebook software), and if the customer agrees to the delivery, the display / input unit 120 Touch the “synchronize with electronic medication notebook” button 128 on the screen (step S114).
  • another software in this example, electronic medicine notebook software
  • the information delivery unit 101C of the dialogue agent terminal 100 transmits the acquired medical product information to another software (in this example, electronic medication notebook software). Is output (transferred) as information in a format that can be obtained (step S116).
  • the electronic medicine notebook software that has received the medical product information can transmit the received medical product information to the medicine notebook server 310 so that the received medical product information can be managed.
  • the dialogue agent terminal 100 or the business entity terminal 400 transmits the product identification information (GS1 identification code) obtained from the medical product via the dialogue agent server 200 or without passing through the dialogue agent server 200.
  • the product identification information GS1 identification code
  • the information providing server 10 cooperates with an authentication server (not shown) to provide detailed information of the medical product to the customer of the dialogue agent terminal 100 or the business entity (accessor) of the business entity terminal 400 accessing the information providing server 10. It is possible to set browsing restrictions on the information of the business or the information of the customer. For example, when the customer is a doctor or a pharmacist, in addition to the detailed information of the medical product registered in association with the GS1 identification code, it is possible to browse information of a business operator, information of a customer (patient), information of a hospital or pharmacy information. In the case where the customer is a patient, it is possible to browse the detailed information of the medical product and the prescription date, and restrict the browsing of personal information (permit own information). In addition, the authentication of a doctor or a pharmacist can be performed using a medical ID card such as HPKI (Healthcare Public Key Infrastructure) issued to a medical worker, thereby avoiding “spoofing”. it can.
  • HPKI Healthcare Public Key Infrastructure
  • the database 14 is provided in the information providing server 10.
  • the present invention is not limited to this, and the database is stored in one or more facilities (pharmacies) 20 or a storage unit of a personal computer (PC) of the business entity terminal 400.
  • a database that manages medical product information on packaged medicines packaged by the facility, information on medical products handled by businesses, and a database that manages information on businesses may be a distributed database that can handle a database distributed to one or more facilities or businesses as one database.
  • the hardware structures of the CPU 12 of the information providing server 10, the CPU 22A of the medicine packaging inspection device 22, the medicine inspection unit 22F, and the numbering unit 22G are as follows.
  • the circuit configuration is changed after the production of CPUs (Central Processing Units) and FPGAs (Field Programmable Gate Arrays), which are general-purpose processors that execute software (programs) and function as various processing units.
  • a programmable logic device Programmable Logic Device: PLD
  • PLD Programmable Logic Device
  • PLD Programmable Logic Device
  • a programmable logic device that is a possible processor, a dedicated electric circuit that is a processor having a circuit configuration specifically designed to execute a specific process such as an ASIC (Application Specific Integrated Circuit), and the like. included.
  • One processing unit may be configured by one of these various processors, or configured by two or more processors of the same type or different types (for example, a plurality of FPGAs or a combination of a CPU and an FPGA). May be. Further, a plurality of processing units may be configured by one processor. As an example of configuring a plurality of processing units with one processor, first, there is a form in which one processor is configured with a combination of one or more CPUs and software, and this processor functions as a plurality of processing units. .
  • a system-on-chip System-on-Chip: SoC
  • SoC System-on-Chip: SoC
  • the various processing units are configured by using one or more of the various processors described above as a hardware structure.
  • the hardware structure of these various processors is, more specifically, an electric circuit (circuitry) in which circuit elements such as semiconductor elements are combined.
  • a smartphone has been described as an example of the dialog agent terminal 100, but the present invention is not limited to this, and a tablet terminal, a portable information terminal, or the like can be used.

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Abstract

Provided are an information provision system, an information provision server, an information provision method, information provision software, and conversation-type software, with which medical product information including detailed information of a medical product can be easily acquired and efficiently utilized by using a conversational agent terminal. A customer can converse with a conversational agent (an AI agent) through a conversational agent terminal (100), and the conversational agent terminal (100) receives product-identifying information on the basis of a conversation-type interface and transmits the received product-identifying information to a network (2) via an information provision server (10). Upon receiving the product-identifying information from the conversational agent terminal (100), the information provision server (10) reads the medical product information associated with the product-identifying information and delivers the medical product information via the conversational agent terminal (100) to software requiring the medical product information.

Description

情報提供システム、情報提供サーバ、情報提供方法、情報提供ソフトウエア、及び対話型ソフトウエアInformation providing system, information providing server, information providing method, information providing software, and interactive software
　本発明は情報提供システム、情報提供サーバ、情報提供方法、情報提供ソフトウエア、及び対話型ソフトウエアに係り、特に医療商品の詳細情報を含む医療商品情報を取得及び活用する技術に関する。 The present invention relates to an information providing system, an information providing server, an information providing method, information providing software, and interactive software, and more particularly to a technique for acquiring and utilizing medical product information including detailed information on medical products.
　近年、服用者が一回に服用する複数の薬剤を一つの分包袋に収納して一包化する一包化調剤が増加している。 In recent years, the number of dispensed dispensing preparations, in which a plurality of medicines taken by a user at one time are stored in one sachet and packed into one package, has been increasing.
　従来、処方データに基づいて薬剤を一包化する一包化処理装置を用いて、実際に一包化処理が施された薬剤を検査する一包化薬剤監査装置であって、一包化処理装置を用いて実際に一包化処理された薬剤に関する一包化薬剤情報であり、一包化薬剤監査装置を用いて取得された一包化薬剤情報を、携帯端末において実行されるお薬手帳ソフトウエアに適用可能な形式の情報として出力する第一出力部を備えた一包化薬剤監査装置が提案されている（特許文献１）。 2. Description of the Related Art Conventionally, a packaged medicine inspecting apparatus that inspects a medicine that has been subjected to a packaged processing using a packaged processing apparatus that packs a medicine based on prescription data is provided. The packaged medicine information related to the medicine actually packaged using the device, and the packaged medicine information acquired by using the packaged medicine inspection device, the medicine notebook executed by the portable terminal. A packaged medicine inspection device including a first output unit that outputs information in a format applicable to software has been proposed (Patent Document 1).
　特許文献１に記載の一包化薬剤監査装置は、一包化処理された薬剤に関する一包化薬剤情報を、携帯端末において実行されるお薬手帳ソフトウエアに適用可能な形式の情報として出力するため、顧客は自己の携帯端末によりお薬手帳ソフトウエアを実行することで、一包化薬剤情報を取得することができ、また、薬剤の服用の忘れ、薬剤の取り違え、又は薬剤の補充忘れが防止可能である。 The packaged medicine inspection device described in Patent Literature 1 outputs packaged medicine information on a medicine packaged as packaged information in a format applicable to medicine notebook software executed on a portable terminal. Therefore, the customer can obtain the packaged medicine information by executing the medicine notebook software on his / her own mobile terminal, and can forget to take the medicine, mix up the medicine, or forget to refill the medicine. Preventable.
　その一方、従来、人と対話エージェント（人工知能エージェント）とが対話するシステムが提案されている（特許文献２、３）。 On the other hand, conventionally, systems in which a person and a dialogue agent (artificial intelligence agent) talk with each other have been proposed (Patent Documents 2 and 3).
　特許文献２に記載の見守りシステムは、介護者による見守り対象者の状況の把握をしやすくし、人的コストを削減するシステムであり、複数の人工知能エージェントと人工知能エージェント端末の利用者（見守り対象者）の会話データと、会話データ変換部と学習データ生成部で生成された学習データとから会話内容の特異性の検知を行い、人工知能エージェント端末の利用者の状況を、介護者が見守り端末で把握できるようにしている。 The watching system described in Patent Literature 2 is a system that makes it easier for a caregiver to grasp the situation of a watching target person and reduces human costs, and includes a plurality of artificial intelligence agents and users of artificial intelligence agent terminals (watching The caregiver monitors the situation of the user of the artificial intelligence agent terminal by detecting the specificity of the conversation content from the conversation data of the subject) and the learning data generated by the conversation data conversion unit and the learning data generation unit. It is possible to grasp on the terminal.
　特許文献３に記載の対話システムは、人とロボットのような対話エージェントとがタッチディスプレイを通して対話するシステムであり、スクリプトを予め設定しているダイアログデータベースと、ダイアログデータベースのスクリプトに従って発話するロボット等の発話エージェントと、発話エージェントによる発話に対して人が返答すべき一つまたは二以上の選択肢をスクリプトに従って表示する表示手段と、表示手段に表示された選択肢を人が選択したとき、その選択肢の内容をスクリプトに従って発話する発話手段と、を備えている。 The dialogue system described in Patent Literature 3 is a system in which a human and a dialogue agent such as a robot interact with each other through a touch display. The dialogue system includes a dialog database in which scripts are set in advance, and a robot or the like that speaks according to the scripts in the dialog database. An utterance agent, display means for displaying one or more options to be answered by a person in response to the utterance by the utterance agent in accordance with a script, and, when a person selects an option displayed on the display means, the contents of the option And an utterance means for uttering according to a script.
特開２０１７－１９４８７０号公報JP-A-2017-194870 特開２０１７－１６２２６８号公報JP 2017-162268 A 特開２０１７－１９２００５号公報JP-A-2017-192005
　特許文献１に記載の発明によれば、一包化処理された薬剤に関する一包化薬剤情報を、携帯端末において実行されるお薬手帳ソフトウエアにて利用することができるが、薬局等に設置された一包化薬剤監査装置は、一包化薬剤情報を携帯端末において実行されるお薬手帳ソフトウエアに適用可能な形式の情報として出力するものに限られる。また、顧客は、このような一包化薬剤監査装置が設置されている薬局を利用するとは限らず、この場合には、お薬手帳ソフトウエアにて一包化薬剤情報を利用することができない。 According to the invention described in Patent Literature 1, the packaged medicine information relating to the medicine packaged can be used by the medicine notebook software executed on the portable terminal, but is installed in a pharmacy or the like. The packaged medicine inspection device is limited to one that outputs packaged medicine information as information in a format applicable to medicine notebook software executed on the portable terminal. Further, the customer does not always use the pharmacy provided with such a packaged medicine inspection device, and in this case, cannot use the packaged medicine information with the medicine notebook software. .
　一方、特許文献２に記載のシステムは、複数の人工知能エージェントと人工知能エージェント端末の利用者との間の会話内容から利用者の状況を、介護者が見守り端末で把握できるようにするものであり、人工知能エージェント端末にて医療商品の詳細情報を含む医療商品情報を取得及び活用する技術ではない。 On the other hand, the system described in Patent Literature 2 allows a caregiver to monitor the situation of a user from a conversation between a plurality of artificial intelligence agents and a user of the artificial intelligence agent terminal using a monitoring terminal. There is no technology for acquiring and utilizing medical product information including detailed information on medical products at an artificial intelligence agent terminal.
　また、特許文献３に記載のシステムは、人と対話エージェントとがタッチディスプレイを通して対話する対話システムであり、特許文献２と同様に医療商品の詳細情報を含む医療商品情報を取得及び活用する技術ではない。 Further, the system described in Patent Document 3 is a dialog system in which a person and a dialog agent interact through a touch display, and similar to Patent Document 2, a technology for acquiring and utilizing medical product information including detailed information on medical products is not used. Absent.
　本発明はこのような事情に照らし合わせてなされたもので、対話エージェント端末を使用することで、容易に医療商品の詳細情報を含む医療商品情報を取得し、かつ有効に活用することができる情報提供システム、情報提供サーバ、情報提供方法、情報提供ソフトウエア、及び対話型ソフトウエアを提供することを目的とする。 The present invention has been made in view of such circumstances, and by using a dialogue agent terminal, information that can easily obtain medical product information including detailed information of a medical product and can be effectively used. It is an object to provide a providing system, an information providing server, an information providing method, information providing software, and interactive software.
　上記目的を達成するために一の態様に係る発明は、情報提供サーバと対話エージェント端末とからなる情報提供システムにおいて、情報提供サーバは、医薬品又は医療機器を含む医療商品を特定する商品識別情報と商品識別情報に対応する少なくとも医療商品の詳細情報を含む医療商品情報とを関連付けて管理するデータベースと、対話エージェント端末からネットワークを介して受信する商品識別情報に基づいて、データベースから商品識別情報に関連付けられた医療商品情報を読み出し、対話エージェント端末に提供する情報提供部と、を備え、対話エージェント端末は、顧客から対話方式で情報を受け付ける対話型インターフェースと、対話型インターフェースに基づいて商品識別情報を受け付ける受付部と、受付部により受け付けた商品識別情報を情報提供サーバにネットワークを介して送信し、情報提供サーバから商品識別情報に関連付けられた医療商品情報を取得する情報取得部と、情報取得部が取得した医療商品情報を、医療商品情報を必要とするソフトウエアに受け渡す情報受渡部と、を備える。 In order to achieve the above object, according to an aspect of the present invention, in an information providing system including an information providing server and a dialogue agent terminal, the information providing server includes product identification information for identifying a medical product including a medicine or a medical device. A database that associates and manages medical product information including at least detailed information on medical products corresponding to the product identification information, and associates the product identification information from the database based on the product identification information received from the interactive agent terminal via a network. An information providing unit that reads out the obtained medical product information and provides the information to the dialogue agent terminal, wherein the dialogue agent terminal receives product identification information based on the interactive interface that receives information from the customer in an interactive manner. Accepting section and accepting section An information acquisition unit that transmits the product identification information to the information providing server via the network, and acquires medical product information associated with the product identification information from the information providing server, and a medical product information acquired by the information acquisition unit. An information transfer unit that transfers information to software that requires the information.
　本発明の一の態様によれば、顧客は、対話エージェント端末を通じて対話エージェント（人工知能エージェント）と対話が可能であり、対話エージェント端末は、対話型インターフェースに基づいて商品識別情報を受け付け、受け付けた商品識別情報を情報提供サーバにネットワークを介して送信する。情報提供サーバは、対話エージェント端末から商品識別情報を受信すると、その商品識別情報に関連付けられた医療商品情報をデータベースから読み出し、対話エージェント端末に提供する。対話エージェント端末は、情報提供サーバから医療商品情報を取得すると、医療商品情報を必要とするソフトウエアに受け渡す。これにより、顧客は、対話エージェント端末を通じて対話エージェントとの対話中に医療商品情報を容易に取得することができ、取得した医療商品情報を、ソフトウエアで活用できるように提供することができる。 According to one aspect of the present invention, a customer can interact with a dialogue agent (artificial intelligence agent) through a dialogue agent terminal, and the dialogue agent terminal receives and receives the product identification information based on the interactive interface. The product identification information is transmitted to the information providing server via the network. Upon receiving the product identification information from the dialogue agent terminal, the information providing server reads the medical product information associated with the product identification information from the database and provides the medical product information to the dialogue agent terminal. When the dialogue agent terminal acquires the medical product information from the information providing server, it passes the medical product information to software that requires the medical product information. Thereby, the customer can easily obtain the medical product information during the dialogue with the dialogue agent through the dialogue agent terminal, and can provide the obtained medical product information so that it can be utilized by software.
　本発明の他の態様に係る情報提供システムにおいて、商品識別情報は、バーコード情報であることが好ましい。 In the information providing system according to another aspect of the present invention, the product identification information is preferably barcode information.
　本発明の更に他の態様に係る情報提供システムにおいて、医療商品は医薬品であり、商品識別情報は、医薬品を識別するバーコード情報であることが好ましい。 In the information providing system according to still another aspect of the present invention, the medical product is preferably a medicine, and the product identification information is preferably barcode information for identifying the medicine.
　本発明の更に他の態様に係る情報提供システムにおいて、バーコード情報は、ＧＳ１識別コードであることが好ましい。ＧＳ１識別コードは、ＧＳ１（General Specifications One）が定めている国際標準の識別コードであり、医療商品を一意に特定することができる。 に お い て In the information providing system according to still another aspect of the present invention, the barcode information is preferably a GS1 identification code. The GS1 identification code is an international standard identification code defined by GS1 (General @ Specifications @ One), and can uniquely identify a medical product.
　本発明の更に他の態様に係る情報提供システムにおいて、医療商品は、一回に服用する薬剤が分包袋に収納された分包薬であり、商品識別情報は、分包薬を特定する識別情報であり、バーコードとして分包袋に付加されることが好ましい。 In the information providing system according to still another aspect of the present invention, the medical product is a packaged medicine in which a medicine to be taken at a time is stored in a sachet, and the product identification information is identification information for specifying the packaged medicine. It is information and is preferably added to the sachet as a barcode.
　本発明の更に他の態様に係る情報提供システムにおいて、分包薬を特定する識別情報がユニーク識別情報であることが好ましい。これにより、ユニーク識別情報が付された分包薬を、一包ずつ特定することが可能になる。 In the information providing system according to yet another aspect of the present invention, it is preferable that the identification information for specifying the packaged medicine is unique identification information. Thereby, it becomes possible to specify the packaged medicine to which the unique identification information is added one by one.
　本発明の更に他の態様に係る情報提供システムにおいて、データベースは、商品識別情報に関連付けて、商品識別情報に対応する医薬品の詳細情報である医薬品情報とともに、医薬品の処方年月日、患者情報、処方した医療機関情報、及び調剤した施設の施設情報のうちの少なくとも患者情報を管理し、情報提供部は、医療商品情報として少なくとも医薬品情報及び患者情報を提供することが好ましい。 In the information providing system according to still another aspect of the present invention, the database is associated with the product identification information, along with the drug information that is the detailed information of the drug corresponding to the product identification information, the prescription date of the drug, patient information, It is preferable that at least patient information of the prescribed medical institution information and the facility information of the dispensed facility be managed, and the information providing unit provide at least drug information and patient information as medical product information.
　本発明の更に他の態様に係る情報提供システムにおいて、一つ以上の施設により調剤された医薬品の医薬品情報が、商品識別情報に関連付けて施設から情報提供サーバにアップロードされると、データベースは、アップロードされた商品識別情報に関連付けて医薬品情報を管理することが好ましい。 In the information providing system according to still another aspect of the present invention, when drug information of a drug dispensed by one or more facilities is uploaded from the facility to the information providing server in association with product identification information, the database is uploaded. It is preferable to manage the medicine information in association with the provided product identification information.
　本発明の更に他の態様に係る情報提供システムにおいて、施設から商品識別情報に関連付けて医薬品の処方データに記載された情報が情報提供サーバにアップロードされると、データベースは、商品識別情報に関連付けて処方データに記載された情報を、医療商品情報として更に管理することが好ましい。処方データに記載された情報としては、薬剤情報の他に、例えば処方年月日、顧客（患者）情報、処方した病院、医師などの情報が含まれうる。 In the information providing system according to still another aspect of the present invention, when the information described in the prescription data of the medicine is uploaded from the facility to the information providing server in association with the product identification information, the database is associated with the product identification information. It is preferable to further manage the information described in the prescription data as medical product information. The information described in the prescription data may include, for example, prescription date, customer (patient) information, prescribed hospital, doctor, and the like, in addition to the drug information.
　本発明の更に他の態様に係る情報提供システムにおいて、医療商品は医療機器であり、商品識別情報は、医療機器を識別するバーコード情報であることが好ましい。 In the information providing system according to still another aspect of the present invention, the medical product is preferably a medical device, and the product identification information is preferably barcode information for identifying the medical device.
　本発明の更に他の態様に係る情報提供システムにおいて、医療商品は医療材料であり、商品識別情報は、医療材料を識別するバーコード情報であることが好ましい。 In the information providing system according to still another aspect of the present invention, the medical product is preferably a medical material, and the product identification information is preferably barcode information for identifying the medical material.
　本発明の更に他の態様に係る情報提供システムにおいて、受付部は、カメラを含み、対話型インターフェースに基づいてカメラが操作され、医療商品に付加された商品識別情報を示すバーコードが撮像されると、撮像されたバーコードから商品識別情報を取得することが好ましい。対話エージェント端末に付属するカメラは、バーコードリーダとしての機能を有する。カメラにより医療商品に付加された商品識別情報を示すバーコードが撮像されると、商品識別情報を取得すること（バーコードを読みとること）ができる。尚、バーコードは、一次元バーコードでもよいし、二次元バーコードでもよい。 In the information providing system according to still another aspect of the present invention, the reception unit includes a camera, the camera is operated based on the interactive interface, and a barcode indicating the product identification information added to the medical product is imaged. , It is preferable to acquire the product identification information from the imaged barcode. The camera attached to the dialogue agent terminal has a function as a barcode reader. When a barcode indicating the product identification information added to the medical product is captured by the camera, the product identification information can be obtained (the barcode can be read). The barcode may be a one-dimensional barcode or a two-dimensional barcode.
　本発明の更に他の態様に係る情報提供システムにおいて、ソフトウエアは、電子お薬手帳ソフトウエア、服薬支援ソフトウエア、薬歴管理ソフトウエア、医療トレーサビリティソフトウエア、及び医療系ＳＮＳソフトウエアのうちの一つ以上を含むことが好ましい。これらのソフトウエアでは、薬剤情報を含む医療商品情報などの情報の登録が必要であるが、情報提供システムによれば、これらのソフトウエアに医療商品情報を受け渡すことができる。 In the information providing system according to still another aspect of the present invention, the software includes electronic medicine notebook software, medication support software, drug history management software, medical traceability software, and medical SNS software. It is preferred to include one or more. In such software, it is necessary to register information such as medical product information including drug information. According to the information providing system, medical product information can be transferred to these software.
　電子お薬手帳ソフトウエアは、顧客に処方された薬剤に関する情報（「薬剤の名前」「用法・用量」「薬剤を渡した日」等）を記録及び管理する機能の他に、服薬支援機能等を備えていてもよい。服薬支援ソフトウエアは、顧客に処方された薬剤が正しく服用されるように支援するもので、どの薬剤をいつ服用するかを通知したり、服用カレンダーへの服用記録などを行う機能を備える。 The electronic medicine notebook software records and manages information on medicines prescribed to customers (“name of medicine”, “usage / dose”, “date of delivery of medicine”, etc.), as well as a medication support function, etc. May be provided. The medication support software assists the customer in taking the prescribed medication correctly, and has a function of notifying which medication is to be taken when, and taking a medication record on a medication calendar.
　本発明の更に他の態様に係る情報提供システムにおいて、情報受渡部は、対話型インターフェースに基づいて複数の種類のソフトウエアのうちの一つ以上が選択されると、選択されたソフトウエアに医療商品情報を受け渡すことが好ましい。所望のソフトウエアを選択するだけで、選択したソフトウエアに必要な医療商品情報を受け渡すことができる。 In the information providing system according to still another aspect of the present invention, when one or more of the plurality of types of software are selected based on the interactive interface, the information delivery unit may provide the selected software with medical information. It is preferable to pass product information. By simply selecting the desired software, the medical product information required for the selected software can be transferred.
　更に他の態様に係る発明は、上記の情報提供システムを構成する情報提供サーバである。 The invention according to yet another aspect is an information providing server that constitutes the above information providing system.
　本発明の他の態様に係る情報提供サーバにおいて、医薬品、医療機器を含む医療商品を製造または販売する事業者の事業者端末及び医療商品を使用する顧客の対話エージェント端末にネットワークを介して接続され、情報のやり取りを行う通信部と、事業者端末から通信部を介して医療商品を特定する商品識別情報、医療商品の詳細情報、および事業者の情報を受け付ける第１の受付部と、事業者端末または対話エージェント端末から通信部を介して顧客が使用する医療商品の商品識別情報と顧客の情報とを受け付ける第２の受付部と、事業者端末または対話エージェント端末から商品識別情報に基づく情報の閲覧要求を受け付ける第３の受付部と、を備え、データベースは、第１の受付部により受け付けた商品識別情報と医療商品の詳細情報とを関連付けて管理する商品データベースと、第１の受付部により受け付けた商品識別情報と事業者の情報とを関連付けて管理する事業者データベースと、第２の受付部により受け付けた商品識別情報と顧客の情報とを関連付けて管理する顧客データベースと、を含み、情報提供部は、第３の受付部により受け付けた商品識別情報に基づいて商品データベース、事業者データベース、または顧客データベースから商品識別情報に関連付けられた医療商品の詳細情報、事業者の情報、または顧客の情報を読み出し、事業者端末または対話エージェント端末に提供することが好ましい。 In the information providing server according to another aspect of the present invention, the medical device is connected via a network to a business operator terminal of a business that manufactures or sells medical products including medical products and medical devices and a dialogue agent terminal of a customer using the medical products. A communication unit for exchanging information, a first reception unit for receiving product identification information for specifying a medical product from a business terminal via the communication unit, detailed information of the medical product, and business information; A second receiving unit for receiving the product identification information of the medical product used by the customer and the customer information from the terminal or the dialogue agent terminal via the communication unit, and receiving information based on the product identification information from the business entity terminal or the dialogue agent terminal; A third receiving unit that receives a browsing request, wherein the database stores the product identification information and the medical product details received by the first receiving unit. A product database that manages the product information in association with the information, a business database that manages the product identification information received by the first reception unit in association with the information of the business, and a product identification information that is received by the second reception unit. A customer database that associates and manages the customer information, and the information providing unit converts the product identification information from the product database, the business operator database, or the customer database based on the product identification information received by the third reception unit. It is preferable that the detailed information of the associated medical product, the information of the business operator, or the information of the customer is read and provided to the business operator terminal or the interactive agent terminal.
　更に他の態様に係る発明は、情報提供サーバと対話エージェント端末とからなる情報提供システムが実行する情報提供方法であって、顧客から対話方式で情報を受け付ける対話型インターフェースに基づいて、医薬品又は医療機器を含む医療商品を特定する商品識別情報を受け付けるステップと、商品識別情報を受け付けると、商品識別情報をネットワークを介して情報提供サーバに送信し、商品識別情報に対応する少なくとも医療商品の詳細情報を含む医療商品情報の取得を要求するステップと、商品識別情報を受信すると、商品識別情報と商品識別情報に対応する医療商品情報とを関連付けて管理する商品データベースから、商品識別情報に対応する医療商品情報を読み出し、対話エージェント端末に送信するステップと、医療商品情報を受信すると、医療商品情報を必要とするソフトウエアに医療商品情報を受け渡すステップと、を含む。 The invention according to yet another aspect is an information providing method executed by an information providing system including an information providing server and a dialogue agent terminal, wherein the medicine or medical treatment is performed based on an interactive interface for receiving information from a customer in an interactive manner. Receiving the product identification information specifying the medical product including the device, and receiving the product identification information, transmitting the product identification information to the information providing server via the network, and at least the detailed information of the medical product corresponding to the product identification information Requesting the acquisition of medical product information including medical product information, and receiving the product identification information from the product database that manages the product identification information and the medical product information corresponding to the product identification information in association with each other. Reading the product information and transmitting it to the interactive agent terminal; Upon receiving the includes the steps of passing a medical product information into the software that require medical product information.
　本発明の他の態様に係る情報提供方法において、商品識別情報は、バーコード情報であることが好ましい。 In the information providing method according to another aspect of the present invention, the product identification information is preferably barcode information.
　本発明の更に他の態様に係る情報提供システムにおいて、バーコード情報は、ＧＧＳ１識別コードであることが好ましい。 に お い て In the information providing system according to still another aspect of the present invention, the barcode information is preferably a GGS1 identification code.
　本発明の更に他の態様に係る情報提供方法において、商品識別情報を受け付けるステップは、対話型インターフェースに基づいてカメラが操作され、医療商品に付加された商品識別情報を示すバーコードが撮像されると、撮像されたバーコードから商品識別情報を取得することが好ましい。 In the information providing method according to still another aspect of the present invention, in the step of receiving the product identification information, the camera is operated based on the interactive interface, and a barcode indicating the product identification information added to the medical product is imaged. , It is preferable to acquire the product identification information from the imaged barcode.
　本発明の更に他の態様に係る情報提供方法において、ソフトウエアは、電子お薬手帳ソフトウエア、服薬支援ソフトウエア、薬歴管理ソフトウエア、医療トレーサビリティソフトウエア、及び医療系ＳＮＳソフトウエアのうちの一つ以上を含むことが好ましい。 In the information providing method according to still another aspect of the present invention, the software includes electronic medicine notebook software, medication support software, drug history management software, medical traceability software, and medical SNS software. It is preferred to include one or more.
　本発明の更に他の態様に係る情報提供方法において、医療商品情報を受け渡すステップは、対話型インターフェースに基づいて複数の種類のソフトウエアのうちの一つ以上が選択されると、選択されたソフトウエアに医療商品情報を受け渡すことが好ましい。 In the information providing method according to still another aspect of the present invention, the step of delivering the medical product information includes selecting one or more of a plurality of types of software based on the interactive interface. It is preferable to pass medical product information to software.
　更に他の態様に係る発明は、上記の情報提供システムを構成する対話エージェント端末にインストールされる情報提供ソフトウエアであって、顧客と対話方式で情報を受け付ける対話型インターフェースの機能と、対話型インターフェースに基づいて、医薬品又は医療機器を含む医療商品を特定する商品識別情報を受け付ける機能と、商品識別情報を受け付けると、商品識別情報をネットワークを介して情報提供サーバに送信し、商品識別情報に対応する少なくとも医療商品の詳細情報を含む医療商品情報の取得を要求する機能と、情報提供サーバから医療商品情報を受信すると、医療商品情報を必要とする他のソフトウエアに医療商品情報を受け渡す機能と、を対話エージェント端末に実現させる。 According to another aspect of the present invention, there is provided information providing software installed in a dialogue agent terminal included in the above information providing system, comprising: a function of an interactive interface for receiving information in an interactive manner with a customer; Based on the function of accepting product identification information that specifies medical products including pharmaceuticals or medical devices, and when accepting product identification information, sends the product identification information to an information providing server via a network and responds to the product identification information A function for requesting acquisition of medical product information including at least detailed information on medical products, and a function for receiving medical product information from an information providing server and transferring the medical product information to other software that requires the medical product information Are realized by the dialogue agent terminal.
　この情報提供ソフトウエアを汎用の顧客の端末にインストールすることで、情報提供システムを構成する対話エージェント端末として機能させることができる。 イ ン ス ト ー ル By installing this information providing software on a general-purpose customer terminal, it can function as a dialogue agent terminal that constitutes the information providing system.
　本発明の他の態様に係る情報提供ソフトウエアにおいて、商品識別情報を受け付ける機能は、対話エージェント端末が備えているカメラを動作可能にし、対話型インターフェースに基づいてカメラが操作され、医療商品に付加された商品識別情報を示すバーコードが撮像されると、撮像されたバーコードから商品識別情報を取得することが好ましい。 In the information providing software according to another aspect of the present invention, the function of receiving the product identification information enables the camera of the interactive agent terminal to operate, and the camera is operated based on the interactive interface to be added to the medical product. When the barcode indicating the obtained product identification information is captured, it is preferable to acquire the product identification information from the captured barcode.
　更に他の態様に係る発明は、上記の情報提供ソフトウエアが、モジュールとして組み込まれた対話型ソフトウエアである。情報提供ソフトウエアは、一般の対話型ソフトウエアとしての機能を含まなくてもよく、一般の対話型ソフトウエアに組み込まれるモジュール（プログラム部品）でもよい。 The invention according to yet another aspect is interactive software in which the above information providing software is incorporated as a module. The information providing software does not need to include the function as general interactive software, and may be a module (program component) incorporated in general interactive software.
　本発明によれば、対話エージェント端末を使用することで、対話応答にしたがって容易に医療商品の詳細情報を含む医療商品情報を取得し、かつ医療商品情報を別のソフトウエアにて有効に活用することができる。 According to the present invention, by using the dialogue agent terminal, the medical product information including the detailed information of the medical product is easily obtained according to the dialogue response, and the medical product information is effectively used by another software. be able to.
図１は、本発明に係る情報提供システムの概略の構成を示すシステム構成図である。FIG. 1 is a system configuration diagram showing a schematic configuration of an information providing system according to the present invention. 図２は、情報提供サーバ１０の実施形態を示すブロック図である。FIG. 2 is a block diagram illustrating an embodiment of the information providing server 10. 図３は、商品データベース１４Ａで管理されるデータ構造の一例を示す図である。FIG. 3 is a diagram illustrating an example of a data structure managed by the product database 14A. 図４は、事業者データベース１４Ｂで管理されるデータ構造の一例を示す図である。FIG. 4 is a diagram illustrating an example of a data structure managed by the business operator database 14B. 図５は、顧客データベース１４Ｃで管理されるデータ構造の一例を示す図である。FIG. 5 is a diagram illustrating an example of a data structure managed by the customer database 14C. 図６は、一つ以上の施設（薬局）２０の薬剤分包監査装置の実施形態を示すブロック図である。FIG. 6 is a block diagram illustrating an embodiment of a medicine packaging inspection device of one or more facilities (pharmacies) 20. 図７は、ＧＳ１識別コードを示すバーコード及び処方データを示す文字情報が印字されたラベルの一例を示す図である。FIG. 7 is a diagram illustrating an example of a label on which a barcode indicating a GS1 identification code and character information indicating prescription data are printed. 図８は、図７に示した一包分の分包薬が複数連続している状態を示す平面図である。FIG. 8 is a plan view showing a state where a plurality of the packaged medicines of one package shown in FIG. 7 are continuous. 図９は、ＧＳ１識別コードを示すバーコード及び処方データを示す文字情報が印字されたラベルが貼付された一包分の分包薬の平面図である。FIG. 9 is a plan view of a packaged medicine for one packet to which a label on which a bar code indicating the GS1 identification code and character information indicating prescription data are printed is attached. 図１０は、情報提供システム１に適用可能な対話エージェント端末１００の外観図である。FIG. 10 is an external view of a dialog agent terminal 100 applicable to the information providing system 1. 図１１は、図１０に示した対話エージェント端末１００の内部構成を示すブロック図である。FIG. 11 is a block diagram showing the internal configuration of the dialogue agent terminal 100 shown in FIG. 図１２は、対話エージェント端末１００及び対話エージェントサーバ２００からなる対話システムの概要を示す概略図である。FIG. 12 is a schematic diagram showing an outline of a dialogue system including the dialogue agent terminal 100 and the dialogue agent server 200. 図１３は、本発明に係る情報提供方法の実施形態を示す一部のフローチャートである。FIG. 13 is a partial flowchart showing an embodiment of the information providing method according to the present invention. 図１４は、本発明に係る情報提供方法の実施形態を示す他の部分のフローチャートである。FIG. 14 is a flowchart of another portion showing the embodiment of the information providing method according to the present invention. 図１５は、対話エージェントを選択するための表示入力部１２０の画面の一例を示す図である。FIG. 15 is a diagram illustrating an example of a screen of the display input unit 120 for selecting a dialogue agent. 図１６は、ステップＳ１０４における表示入力部１２０の画面の一例を示す図である。FIG. 16 is a diagram illustrating an example of the screen of the display input unit 120 in step S104. 図１７は、ステップＳ１１０における表示入力部１２０の画面の一例を示す図である。FIG. 17 is a diagram illustrating an example of a screen of the display input unit 120 in step S110. 図１８は、ステップＳ１１２～ステップＳ１１６における表示入力部１２０の画面の一例を示す図である。FIG. 18 is a diagram illustrating an example of the screen of the display input unit 120 in steps S112 to S116.
　以下、添付図面に従って本発明に係る情報提供システム、情報提供サーバ、情報提供方法、情報提供ソフトウエア、及び対話型ソフトウエアの好ましい実施形態について説明する。 Hereinafter, preferred embodiments of an information providing system, an information providing server, an information providing method, information providing software, and interactive software according to the present invention will be described with reference to the accompanying drawings.
　［情報提供システムの構成］
　図１は、本発明に係る情報提供システムの概略の構成を示すシステム構成図である。 [Configuration of Information Providing System]
FIG. 1 is a system configuration diagram showing a schematic configuration of an information providing system according to the present invention.
　この情報提供システム１は、情報提供サーバ１０、一つ以上の対話エージェント端末１００、対話エージェントサーバ２００、各種のサービスサーバ（電子お薬手帳サーバ３１０、服薬支援サーバ３２０、薬歴管理サーバ３３０、医療トレーサビリティサーバ３４０、医療系ＳＮＳ（Social Networking Service）サーバ３５０等）、及び調剤情報管理サーバ３７１等を含む地域医療連携ネットワークシステム３７０から構成され、インターネット等のネットワーク２により通信可能に接続されている。尚、地域医療連携ネットワークシステム３７０では、医療情報の安全管理に適したＶＰＮ（virtual private network）等のセキュアなネットワーク２－１であることが好ましい。 The information providing system 1 includes an information providing server 10, one or more dialogue agent terminals 100, a dialogue agent server 200, various service servers (an electronic medication notebook server 310, a medication support server 320, a drug history management server 330, a medical service). It is composed of a regional medical cooperation network system 370 including a traceability server 340, a medical SNS (Social Networking Service) server 350, etc.) and a dispensing information management server 371, etc., and is communicably connected to the network 2 such as the Internet. In the regional medical cooperation network system 370, a secure network 2-1 such as a virtual private network (VPN) suitable for the security management of medical information is preferable.
　［情報提供サーバ１０］
　図２は、情報提供サーバ１０の実施形態を示すブロック図である。 [Information providing server 10]
FIG. 2 is a block diagram illustrating an embodiment of the information providing server 10.
　図２に示すように情報提供サーバ１０は、医薬品又は医療機器を含む医療商品に関する情報（少なくとも医療商品の詳細情報を含む医療商品情報）を登録及び管理し、医療商品情報を対話エージェント端末１００等に提供するサーバであり、主としてＣＰＵ（Central Processing Unit）１２、データベース１４、情報提供部１６、及び通信部１８から構成されている。 As shown in FIG. 2, the information providing server 10 registers and manages information (medical product information including at least detailed information on medical products) related to medical products including pharmaceuticals or medical devices, and stores the medical product information in the dialog agent terminal 100 or the like. The server mainly includes a CPU (Central Processing Unit) 12, a database 14, an information providing unit 16, and a communication unit 18.
　データベース１４は、医療商品情報を管理する商品データベース（商品ＤＢ（Data Base））１４Ａ、事業者の情報を管理する事業者データベース１４Ｂ、及び顧客の情報を管理する顧客データベース１４Ｃを含む関連データベースである。 The database 14 is a related database including a product database (product DB (Data @ Base)) 14A for managing medical product information, a business database 14B for managing business information, and a customer database 14C for managing customer information. .
　ＣＰＵ１２は、情報提供サーバ１０の各部を統括制御する部分であり、通信部１８を介して入力する各種の情報の解析、データベース１４で管理される情報の更新及び読出しの指示、及び通信部１８での通信処理等を司る。 The CPU 12 is a part that controls each part of the information providing server 10. The CPU 12 analyzes various kinds of information input through the communication part 18, updates and reads information managed by the database 14, and issues instructions to the communication part 18. It is responsible for communication processing and the like.
　図３から図５は、それぞれ商品データベース１４Ａ、事業者データベース１４Ｂ、及び顧客データベース１４Ｃで管理されるデータ構造の一例を示す図である。 FIGS. 3 to 5 show examples of data structures managed by the product database 14A, the business database 14B, and the customer database 14C, respectively.
　商品データベース１４Ａは、第１の受付部により受け付けた商品識別情報と医療商品の詳細情報とを関連付けて管理するデータベースであり、図３に示す商品データベース１４Ａでは、医療商品（本例では、分包薬の一包）毎に付された商品識別情報（ＧＳ１（General Specifications One）識別コード）を主キーとして、ＧＳ１識別コードに対応する分包薬の薬剤情報（医薬品情報）、分包薬の処方年月日、事業者ＩＤ（identification）、顧客ＩＤ、処方した病院情報、一包化調剤した施設（薬局）の施設情報等の医療機関情報が関連付けて管理されている。 The product database 14A is a database that manages the product identification information received by the first reception unit in association with the detailed information of the medical product. The product database 14A shown in FIG. Using the product identification information (GS1 (General Specifications コ ー ド One) identification code) attached to each package of medicine as a primary key, drug information (pharmaceutical information) of the packaged drug corresponding to the GS1 identification code, prescription of the packaged drug The date and date are managed in association with medical institution information such as a company ID (identification), a customer ID, prescribed hospital information, and facility information of a facility (pharmacy) where a single package is dispensed.
　本例の分包薬の薬剤情報には、分包袋に収納された分包薬の薬剤毎の薬剤名、会社名（屋号）を示す記号、及び規格を示す薬剤文字または記号情報と、後述する薬剤分包監査装置２２（図６）での薬剤監査に使用された画像（薬剤画像）とを含んでいる。尚、一包化された包毎の薬剤情報や服用時期及び注意事項等の分包情報を含んでいてもよい。 The medicine information of the packaged medicine of this example includes a medicine name for each medicine of the packaged medicine stored in the sachet, a symbol indicating the company name (trade name), medicine character or symbol information indicating the standard, and And an image (drug image) used for drug inspection by the drug packaging inspection device 22 (FIG. 6). In addition, package information such as medicine information for each package and a time of taking the medicine and precautions may be included.
　事業者ＩＤは、例えば、ＧＳ１識別コードに含まれるＧＳ１事業者コードが適用され、事業者を一意に特定する識別情報である。 The company ID is, for example, identification information that uniquely identifies a company to which the GS1 company code included in the GS1 identification code is applied.
　事業者データベース１４Ｂは、第１の受付部により受け付けたＧＳ１識別コードと事業者の情報とを直接的又は間接的に関連付けて管理するデータベースであり、図４に示す事業者データベース１４Ｂでは、事業者ＩＤを主キーとして、事業者に関する情報（事業者名、ＵＲＬ（Uniform Resource Locator）、電話番号等）が管理されている。事業者ＩＤは、商品データベース１４ＡのＧＳ１識別コード（主キー）に対する外部キーであるため、ＧＳ１識別コードと事業者の情報とは関連付けて管理されていることになる。 The business operator database 14B is a database for directly or indirectly managing the GS1 identification code received by the first reception unit and the information of the business operator, and the business operator database 14B shown in FIG. Using the ID as a primary key, information about the business (business name, URL (Uniform Resource Locator), telephone number, etc.) is managed. Since the company ID is an external key for the GS1 identification code (primary key) of the product database 14A, the GS1 identification code and the information on the company are managed in association with each other.
　顧客ＩＤは、顧客（患者、医師、薬剤師、看護師、介護士、その他のユーザ）を一意に特定する識別情報であり、例えば、マイナンバー（個人番号）などが好適である。 Customer ID is identification information for uniquely identifying a customer (patient, doctor, pharmacist, nurse, caregiver, or other user), and for example, My Number (personal number) is suitable.
　顧客データベース１４Ｃは、第２の受付部により受け付けたＧＳ１識別コードと顧客の情報とを直接的又は間接的に関連付けて管理するデータベースであり、図５に示す顧客データベース１４Ｃでは、顧客ＩＤを主キーとして、顧客に関する情報（名前、性別、年齢、住所、電話番号等）が管理されている。顧客ＩＤは、商品データベース１４ＡのＧＳ１識別コード（主キー）に対する外部キーであるため、ＧＳ１識別コードと事業者の情報とは関連付けて管理されていることになる。 The customer database 14C is a database that manages the GS1 identification code received by the second reception unit and the information of the customer by directly or indirectly associating them. In the customer database 14C shown in FIG. , Information on the customer (name, gender, age, address, telephone number, etc.) is managed. Since the customer ID is an external key for the GS1 identification code (primary key) of the product database 14A, the GS1 identification code and the information of the business are managed in association with each other.
　病院情報には、処方した医師の所属する病院名の他、医師の名前を含めることができ、施設情報には、施設名（施設が薬局の場合には薬局名、病院薬剤部の場合には病院薬剤部の情報）の他、薬剤監査した薬剤師の名前を含めることができる。 The hospital information can include the name of the doctor in addition to the name of the hospital to which the prescribing doctor belongs, and the facility information includes the name of the facility (pharmacy name if the facility is a pharmacy, In addition to the information of the hospital pharmacy, the name of the pharmacist who has performed the drug audit can be included.
　情報提供サーバ１０は、対話エージェント端末１００又は事業者端末４００からＧＳ１識別コードに基づいて医療商品情報の取得要求を受け付けると、ＧＳ１識別コードに基づいてデータベース１４（商品データベース１４Ａ）からＧＳ１識別コードに関連付けられた医療商品情報を読み出し、対話エージェント端末１００又は事業者端末４００に送信（提供）する。 When the information providing server 10 receives a medical product information acquisition request from the interaction agent terminal 100 or the business entity terminal 400 based on the GS1 identification code, the information providing server 10 converts the database 14 (product database 14A) to the GS1 identification code based on the GS1 identification code. The associated medical product information is read and transmitted (provided) to the dialogue agent terminal 100 or the business entity terminal 400.
　また、商品データベース１４Ａでは、ＧＳ１識別コードを主キーとして、事業者ＩＤ、顧客ＩＤ（外部キー）が関連付けられているため、情報提供サーバ１０は、事業者データベース１４Ｂ及び顧客データベース１４Ｃからそれぞれ事業者ＩＤ及び顧客ＩＤを元に事業者情報及び顧客情報を読み出し、対話エージェント端末１００又は事業者端末４００に送信（提供）することができる。 In the product database 14A, the GS1 identification code is used as a primary key, and a business operator ID and a customer ID (external key) are associated with each other. Business information and customer information can be read based on the ID and the customer ID, and transmitted (provided) to the dialogue agent terminal 100 or the business terminal 400.
　即ち、第１の受付部として機能し得る通信部１８及びＣＰＵ１２は、事業者端末４００（図６に示す施設２０を含む）から通信部１８を介して医療商品を特定する商品識別情報、医療商品の詳細情報、および事業者の情報を受け付ける。また、第２の受付部として機能し得る通信部１８及びＣＰＵ１２は、事業者端末４００または対話エージェント端末１００から通信部１８を介して顧客が使用する医療商品の商品識別情報と顧客の情報とを受け付ける。更に、第３の受付部として機能し得る通信部１８及びＣＰＵ１２は、事業者端末４００または対話エージェント端末１００から商品識別情報（ＧＳ１識別コード）に基づく情報の閲覧要求を受け付ける。 That is, the communication unit 18 and the CPU 12, which can function as the first reception unit, are provided with the product identification information for specifying the medical product from the business terminal 400 (including the facility 20 shown in FIG. 6) via the communication unit 18, and the medical product And detailed information of the operator. The communication unit 18 and the CPU 12, which can function as the second reception unit, transmit the product identification information of the medical product used by the customer and the customer information from the business entity terminal 400 or the dialogue agent terminal 100 via the communication unit 18. Accept. Further, the communication unit 18 and the CPU 12, which can function as a third reception unit, receive a browsing request for information based on the product identification information (GS1 identification code) from the business operator terminal 400 or the dialogue agent terminal 100.
　情報提供部１６は、第３の受付部により受け付けたＧＳ１識別コードに基づいて商品データベース１４Ａ、事業者データベース１４Ｂ、または顧客データベース１４ＣからＧＳ１識別コードに関連付けられた医療商品の詳細情報、事業者の情報、または顧客の情報を読み出し、通信部１８を介して事業者端末４００または対話エージェント端末１００に送信する。即ち、情報提供サーバ１０は、ＧＳ１識別コードに基づいてＧＳ１識別コードに関連付けられた医療商品の詳細情報、事業者の情報、または顧客の情報を、事業者または顧客に提供することができる。 The information providing unit 16 provides detailed information of the medical product associated with the GS1 identification code from the product database 14A, the business database 14B, or the customer database 14C based on the GS1 identification code received by the third reception unit, The information or the customer information is read and transmitted to the business operator terminal 400 or the dialogue agent terminal 100 via the communication unit 18. That is, based on the GS1 identification code, the information providing server 10 can provide the business entity or the customer with detailed information of the medical product associated with the GS1 identification code, information on the business entity, or information on the customer.
　［一包化調剤する施設（薬局）の実施形態］
　図６は、一つ以上の施設（薬局）２０の内部構成の実施形態を示すブロック図である。 [Embodiment of facility (pharmacy) for dispensing in one package]
FIG. 6 is a block diagram illustrating an embodiment of the internal configuration of one or more facilities (pharmacies) 20.
　図６に示すように一つ以上の施設（薬局）２０には、薬剤分包監査装置２２と、レセプトコンピュータ２４とが設置されており、薬剤分包監査装置２２とレセプトコンピュータ２４とは一つ以上の施設（薬局）２０内のＬＡＮ（Local Area Network）２６により接続されている。尚、本例では、１台の薬剤分包監査装置２２が設置されているが、複数台の薬剤分包監査装置２２が設置されていてもよい。 As shown in FIG. 6, one or more facilities (pharmacies) 20 are provided with a medicine packaging inspection device 22 and a receipt computer 24, and the medicine packaging inspection device 22 and the receipt computer 24 are one. The above-mentioned facilities (pharmacies) 20 are connected by a local area network (LAN) 26. In this example, one medicine packaging inspection device 22 is installed, but a plurality of medicine packaging inspection devices 22 may be installed.
　一つ以上の施設（薬局）２０の薬剤分包監査装置２２及びレセプトコンピュータ２４は、通信部２２Ｃ－２及びネットワーク２（図１）を経由して情報提供サーバ１０と通信が可能になっており、一包化された分包薬の薬剤情報を、商品識別情報（ＧＳ１識別コード）に関連付けて施設から情報提供サーバ１０にアップロードする機能を備えている。 The medicine packaging inspection device 22 and the receipt computer 24 of one or more facilities (pharmacies) 20 can communicate with the information providing server 10 via the communication unit 22C-2 and the network 2 (FIG. 1). And a function of uploading the medicine information of the packaged medicine packaged from the facility to the information providing server 10 in association with the product identification information (GS1 identification code).
　一つ以上の施設（薬局）２０で行われる薬剤処方作業は、大別して、薬局担当者（薬局事務、薬剤師等）による処方データ入力作業と、薬剤師によるピッキング作業と分包作業と薬剤監査作業等の調剤とを含む。 Pharmaceutical prescription work performed in one or more facilities (pharmacies) 20 is roughly divided into prescription data input work by pharmacy staff (pharmacy clerk, pharmacist, etc.), picking work, packaging work, and medicine inspection work by the pharmacist. Preparations.
　処方データ入力作業では、処方箋に記載されている情報（以下、「処方データ」という）を、薬局担当者がレセプトコンピュータ２４に入力する。処方データの例として、患者の氏名、年齢等の患者情報、薬剤の薬種、若しくは薬剤の名称、薬剤の分量、薬剤の用法（服用時期）、及び薬剤の用量等の薬剤情報、処方データの発行年月日、処方した病院名、医師名等の病院情報を含む。薬局内の調剤機器連携は、調剤システム処方ＩＦ共有仕様であるＮＳＩＰＳ（New Standard Interface of Pharmacy-system Specifications）を使うのが好ましい。 In the prescription data input operation, the pharmacy staff inputs information described in the prescription (hereinafter, referred to as “prescription data”) to the receipt computer 24. Examples of prescription data include patient information such as patient name and age, drug type or drug name, drug quantity, drug usage (dose timing), and drug information such as drug dose, issuance of prescription data. Includes hospital information such as date, prescription hospital name, doctor name, etc. It is preferable to use the dispensing system prescription IF sharing specification NSIPS (New Standard Interface of Pharmacy-system Specifications) for dispensing device cooperation in the pharmacy.
　次いで、レセプトコンピュータ２４から薬剤分包監査装置２２に対して処方データを出力する。また、薬剤師は、レセプトコンピュータ２４、又は処方データが入力された薬剤分包監査装置２２を操作して、処方データや分包情報を情報提供サーバ１０に送信する。 Next, the prescription data is output from the receipt computer 24 to the medicine packaging inspection device 22. The pharmacist operates the receipt computer 24 or the medicine packaging inspection device 22 to which the prescription data has been input, and transmits the prescription data and the packaging information to the information providing server 10.
　ピッキング作業では、処方データに基づき、薬剤師が薬剤棚から薬剤情報に対応する薬剤をピッキングする。薬剤の例として、錠剤又はカプセル等が挙げられる。尚、ピッキング作業には、例えば、レセプトコンピュータ２４に入力された処方データに基づき薬剤を自動的にピッキングする自動ピッキング装置を用いてもよい。 In the picking operation, the pharmacist picks a medicine corresponding to the medicine information from the medicine shelf based on the prescription data. Examples of drugs include tablets or capsules. In the picking operation, for example, an automatic picking device that automatically picks up medicines based on the prescription data input to the receipt computer 24 may be used.
　また、ピッキングされた薬剤が処方データと合致しているか否かを監査支援システムにて自動判定し、ピッキングのミスを防止することが好ましい。薬剤は、一般に調剤包装単位コード（バーコード）が付加された、ＰＴＰ(Press Through Package)シートにて包装されている。監査支援システムは、ピッキングされたＰＴＰシートがステージに載せられると、ＰＴＰシートに付加された薬剤情報を読み取り、また、ＰＴＰシートの撮影により薬剤の個数をカウントし、処方データと合致するか否かを判定し、その判定結果を出力する。 (5) It is preferable that the audit support system automatically determines whether or not the picked medicine matches the prescription data to prevent a picking error. The medicine is generally packaged in a PTP (Press Through Package) sheet to which a dispensing packaging unit code (bar code) is added. When the picked PTP sheet is placed on the stage, the audit support system reads the drug information added to the PTP sheet, counts the number of drugs by photographing the PTP sheet, and determines whether or not the number matches the prescription data. Is determined, and the result of the determination is output.
　薬剤分包監査装置２２は、一回に服用する複数の薬剤を一つの分包袋に収納して一包化する機能と分包薬を監査する機能とを含み、主として装置全体を統括制御するＣＰＵ２２Ａ、薬剤分包部２２Ｂ、通信部２２Ｃ－１、２２Ｃ－２、撮像部２２Ｅ、薬剤監査部２２Ｆ、発番部２２Ｇ、情報付加部として機能するプリンタ２２Ｈ、表示部２２Ｉ、及び操作部２２Ｊを備えている。 The medicine packaging inspection device 22 includes a function of storing a plurality of medicines to be taken at one time in one packaging bag to form a single package and a function of inspecting the packaged medicine, and mainly controls the entire device as a whole. CPU 22A, medicine packaging section 22B, communication sections 22C-1, 22C-2, imaging section 22E, medicine inspection section 22F, numbering section 22G, printer 22H functioning as an information addition section, display section 22I, and operation section 22J. Have.
　この薬剤分包監査装置２２は、分包薬を一包ずつ一意に特定するＧＳ１識別コードを示すバーコードを、プリンタ（ラベルプリンタ）２２Ｈによりラベルに付加（印字）し、ＧＳ１識別コード等が印字されたラベルを分包薬の分包袋に貼付する機能を備えている。尚、本例の薬剤分包監査装置２２は、プリンタ２２Ｈを内蔵しているが、プリンタ２２Ｈは、薬剤分包監査装置２２の外部に設けられていてもよい。 The medicine packaging inspection device 22 adds (prints) a barcode indicating a GS1 identification code that uniquely specifies a packaged medicine to each label by a printer (label printer) 22H, and prints a GS1 identification code and the like. It has the function of attaching the label to the sachet of the sachet. In addition, although the medicine packaging inspection device 22 of this example has a built-in printer 22H, the printer 22H may be provided outside the medicine packaging inspection device 22.
　薬剤分包監査装置２２を使用した分包作業は、以下のように行われる。ピッキング作業でピッキングされた薬剤を薬剤師が薬剤分包部２２Ｂのトレイ（薬剤マス）に、１包分毎にセットする（手撒き作業）。薬剤分包部２２Ｂは、薬剤マス内の薬剤を、連続している空の分包袋に収納し、その後、分包袋を閉じ、ミシン目等の付与により切り離し可能にすることで分包薬の一包化を行う。尚、この種の薬剤分包部２２Ｂを備えた薬剤分包装置は、公知であるため、薬剤分包部２２Ｂの詳細な構成の説明は省略する。 The packaging operation using the medicine packaging inspection device 22 is performed as follows. The pharmacist sets the medicines picked by the picking operation on a tray (drug mass) of the medicine packing section 22B for each packet (manual spreading operation). The medicine packaging unit 22B stores the medicine in the medicine mass in a continuous empty sachet, and thereafter closes the sachet and allows the medicine to be separated by providing perforations or the like, thereby allowing the medicine to be separated. Is performed. Since a medicine packaging device provided with this kind of medicine packaging section 22B is known, a detailed description of the configuration of the medicine packaging section 22B is omitted.
　また、この薬剤分包監査装置２２は、薬剤師による手撒き作業が行われるが、ＰＴＰシートをセットすることでＰＴＰシートから薬剤を自動的に除包する機能や、錠剤とカプセルをあらかじめ各々カセットに充填しておく機能を追加し、手撒き作業を省略することができる薬剤分包監査装置でもよい。薬剤は散薬でもよい。 In addition, the medicine packaging inspection device 22 performs a manual dispensing operation by a pharmacist. However, by setting a PTP sheet, a function of automatically unpacking the medicine from the PTP sheet, a tablet and a capsule in advance in a cassette, respectively. A medicine packaging inspection device which can add a filling function and omit manual dispensing work may be used. The drug may be a powder.
　発番部２２Ｇは、ＣＰＵ２２Ａ又は薬剤分包部２２Ｂからの発番要求に応じて、分包薬を一包ずつ一意に特定するＧＳ１識別コードを発番する。尚、発番要求は、薬剤分包部２２Ｂでの分包タイミング、又はプリンタ２２Ｈでの印字タイミングに合わせて一包ずつ出すことができる。 The issuing unit 22G issues a GS1 identification code that uniquely identifies a packaged medicine one by one in response to a numbering request from the CPU 22A or the medicine packaging unit 22B. Note that the numbering request can be issued one packet at a time in accordance with the packaging timing in the medicine packaging section 22B or the printing timing in the printer 22H.
　発番部２２Ｇは、例えば、発番要求元の一つ以上の施設２０に設置されている薬剤分包監査装置２２を一意に特定する製品ＩＤと、製品ＩＤに対応する薬剤分包監査装置２２により一包化される分包薬の個数の連続番号と、事業者ＩＤとを組み合わせて世界で唯一のＩＤであるＧＳ１識別コードを発番することができる。 The numbering unit 22G includes, for example, a product ID that uniquely specifies the medicine packaging inspection device 22 installed in one or more facilities 20 that issued the numbering request, and a medicine packaging inspection device 22 corresponding to the product ID. The GS1 identification code, which is the only ID in the world, can be issued by combining the serial number of the number of packaged medicines to be packaged and the company ID.
　ＧＳ１識別コードには、ＧＴＩＮ(Global Trade Item Number)コード、ＧＬＮ(Global Location Number)コード、ＧＩＡＩ(Global Individual Asset Identifier)コード、ＳＳＣＣ(Serial Shipping Container Code)、ＧＲＡＩ(Global Returnable Asset Identifier)コード、ＧＳＲＮ(Global Service Relation Number)コード、ＧＤＴＩ(Global Document Type Identifier)コード、及びＧＣＮ(Global Coupon Number)コードなどがあり、特にＧＳＲＮコード及びＧＩＡＩコードが好適である。 The GS1 identification code includes a GTIN (Global Trade Item Number) code, a GLN (Global Location Number) code, a GIAI (Global Individual Asset Identifier) code, an SSCC (Serial Shipping Container Code), a GRAI (Global Returnable Asset Identifier) code, and a GSRN. There are a (Global \ Service \ Relation \ Number) code, a GDTI (Global \ Document \ Type \ Identifier) code, a GCN (Global \ Coupon \ Number) code, and the like. Particularly, a GSRN code and a GIAI code are preferable.
　ＧＳＲＮコードは、サービスの提供者と利用者を管理するための識別コードであり、９桁のＧＳ１事業者コード、８桁のサービス提供／利用者コードの他、１０桁の拡張領域、１５桁の任意に定義可能な独自コードの組み合わせで構成される。したがって、例えば、ＧＳＲＮコードのサービス提供／利用者コードに薬剤分包装置又は薬剤分包監査装置等の製品ＩＤ（シリアル番号）を割り当て、拡張領域又は独自コードにその製品ＩＤを有する薬剤分包監査装置又は薬剤分包装置により一包化される分包薬の個数の連続番号、あるいはタイムスタンプを割り当てることにより、ＧＳＲＮコードを、分包薬を一包ずつ一意に特定するユニーク識別情報（ユニークＩＤ）とすることができる。 The GSRN code is an identification code for managing the service provider and the user, and includes a 9-digit GS1 operator code, an 8-digit service providing / user code, a 10-digit extended area, and a 15-digit It consists of a combination of unique codes that can be arbitrarily defined. Therefore, for example, a product ID (serial number) of a medicine packaging device or a medicine packaging inspection device or the like is assigned to the service provision / user code of the GSRN code, and a medicine packaging inspection having the product ID in the extension area or the unique code is performed. By assigning a serial number or a time stamp of the number of packaged medicines to be packaged by the device or the medicine packager, the GSRN code can be uniquely identified by unique identification information (unique ID) for uniquely identifying each packaged medicine. ).
　また、ＧＩＡＩコードは、企業の資産を管理するための識別コードであり、９桁のＧＳ１事業者コードと可変長の１～２１桁の資産番号からなる最大３０桁のコードである。したがって、ＧＩＡＩコードの２１桁の資産番号に薬剤分包装置又は薬剤分包監査装置等の製品ＩＤ及びその製品ＩＤを有する薬剤分包装置又は薬剤分包監査装置により一包化される分包薬の個数の連続番号、あるいはタイムスタンプを割り当てることにより、ＧＩＡＩコードを、分包薬を一包ずつ一意に特定するユニークＩＤとすることができる。 The GIAI code is an identification code for managing corporate assets, and is a maximum of 30 digits consisting of a 9-digit GS1 operator code and a variable-length 1 to 21-digit asset number. Therefore, the product ID of the drug packaging device or the drug packaging inspection device and the like in the 21-digit asset number of the GIAI code, and the packaging device that is packaged by the drug packaging device or the drug packaging inspection device having the product ID GIAI code can be used as a unique ID for uniquely specifying each packaged medicine by assigning a serial number or a timestamp of the number.
　ＣＰＵ２２Ａは、レセプトコンピュータ２４からＬＡＮ２６及び通信部２２Ｃ－１を介して処方データを取得する。発番部２２Ｇは、ＣＰＵ２２Ａからの発番要求に応じて、分包薬の分包個数分のＧＳ１識別コードを発番する。 The CPU 22A acquires the prescription data from the receipt computer 24 via the LAN 26 and the communication unit 22C-1. The numbering section 22G issues GS1 identification codes for the number of packaged medicines in response to a numbering request from the CPU 22A.
　ＣＰＵ２２Ａは、取得した処方データ及び発番部２２Ｇにより発番されたＧＳ１識別コードに基づいて各分包薬に対するプリント用データを作成し、プリンタ２２Ｈに出力する。 The CPU 22A creates print data for each packaged medicine based on the acquired prescription data and the GS1 identification code issued by the numbering unit 22G, and outputs the data to the printer 22H.
　プリンタ２２Ｈは、入力するプリント用データによりＧＳ１識別コードを示すバーコード及び処方データを示す文字情報をラベルに印字する。プリンタ２２Ｈの印字方法は、感熱ラベルへの感熱印字、一般ラベルへの熱転写やＵＶ(ultraviolet)インクや顔料インクによる印字、ＩＪ（inkjet）ラベルへの染料や顔料インクによるＩＪ印字等適宜選択できる。 The printer 22H prints a bar code indicating the GS1 identification code and character information indicating the prescription data on the label according to the input print data. The printing method of the printer 22H can be appropriately selected, such as thermal printing on a thermal label, thermal transfer to a general label, printing with UV (ultraviolet) ink or pigment ink, or IJ printing on an IJ (inkjet) label with dye or pigment ink.
　図７は、プリンタ２２ＨによりＧＳ１識別コードを示すバーコード及び処方データを示す文字情報が印字されたラベル４０の一例を示す図である。 FIG. 7 is a diagram showing an example of a label 40 on which a bar code indicating a GS1 identification code and character information indicating prescription data are printed by a printer 22H.
　図７に示すようにラベル４０には、ＧＳ１識別コードの数字情報４２及びＧＳ１識別コードを示すバーコード４４（一次元バーコード）と、患者の名前（富士太郎）４６と、服用時期（昼食後）４７と、一包化されている薬剤毎の薬剤名等の薬剤文字情報４８等とが印字されている。尚、ラベル４０には、ＧＳ１識別コードの数字情報４２、又はＧＳ１識別コードを示すバーコード４４のみを印字してもよい。また、処方データの文字情報を印字する場合には、服用時期４７のみでもよい。 As shown in FIG. 7, on the label 40, the numerical information 42 of the GS1 identification code and the barcode 44 (one-dimensional barcode) indicating the GS1 identification code, the name of the patient (Fujitaro) 46, the time of taking (after lunch) ) 47 and drug character information 48 such as a drug name for each packed drug. The label 40 may be printed with only the numerical information 42 of the GS1 identification code or the barcode 44 indicating the GS1 identification code. When printing the character information of the prescription data, only the dose time 47 may be used.
　図７において、薬剤分包部２２Ｂにより一包化された分包袋５０には、５種類（４個の錠剤と１個のカプセル）の薬剤５２が収納されており、プリンタ２２ＨによりＧＳ１識別コードを示すバーコード４４等が印字されたラベル４０は、それぞれ対応する分包袋５０に貼付される。尚、プリンタ２２Ｈは、ラベル自動貼付機能を有し、薬剤分包部２２Ｂにより順次一包化された分包薬の分包袋５０に対して、それぞれ対応するプリント用データをＣＰＵ２２Ａから取得し、ラベル印字からラベル貼付までを連続して行う。 In FIG. 7, five types (four tablets and one capsule) of medicines 52 are stored in a sachet 50 packaged by the medicine sachet 22B, and the GS1 identification code is sent by the printer 22H. Are printed on the corresponding sachets 50, respectively. Note that the printer 22H has an automatic label sticking function, and obtains, from the CPU 22A, print data corresponding to the packaging bags 50 of the packaging medicine sequentially packaged by the medicine packaging section 22B, respectively. The process from label printing to label application is performed continuously.
　図８は、図７に示した一包分の分包薬が複数連続している状態を示す平面図であり、薬剤分包監査装置２２により一包化調剤された一連の分包薬を示している。同図に示すように、分包薬が収納された分包袋５０には、それぞれＧＳ１識別コードを示すバーコード等が印字されたラベル４０が貼付されている。 FIG. 8 is a plan view showing a state in which a plurality of the packaged medicines of one package shown in FIG. 7 are continuous, and shows a series of packaged medicines dispensed by the medicine package inspecting device 22 into one package. ing. As shown in the figure, a label 40 on which a bar code or the like indicating a GS1 identification code is printed is attached to a sachet 50 containing a sachet.
　薬剤監査作業では、薬剤師が分包袋５０に分包された薬剤の薬種や個数が正しいか否か（即ち、処方データにしたがったものであるか否か）を目視で確認する薬剤監査を行う。 In the medicine inspection work, the pharmacist performs a medicine inspection by visually checking whether or not the medicine type and the number of medicines packaged in the sachet 50 are correct (that is, whether or not the medicine is in accordance with the prescription data). .
　撮像部２２Ｅ及び薬剤監査部２２Ｆは、薬剤師による分包薬の監査を支援する機能を担う。 (4) The imaging unit 22E and the medicine inspection unit 22F have a function of assisting a pharmacist in inspecting a packaged medicine.
　撮像部２２Ｅは、薬剤分包部２２Ｂにより一包化された分包薬（分包袋）を、表側から撮像する第１撮像部と裏側から撮像する第２撮像部とにより構成されている。これは、薬剤の形状、刻印等を正確に把握するためである。尚、撮像部２２Ｅは、一包化される前の分包薬（例えば、薬剤分包部２２Ｂのトレイ（薬剤マス）にセットされた分包薬、又は薬剤マスから薬剤撮像用トレイに落下させられた分包薬）を撮像するようにしてもよい。 The imaging unit 22E includes a first imaging unit that captures the packaged medicine (packing bag) packaged by the medicine packaging unit 22B from the front side and a second imaging unit that captures the packaged medicine from the back side. This is for accurately grasping the shape, marking, and the like of the medicine. In addition, the imaging unit 22E drops the packaged medicine (for example, the packaged medicine set in the tray (drug mass) of the medicine packaging unit 22B or the medicine mass before dropping into one package, into the medicine imaging tray. May be imaged.
　薬剤監査部２２Ｆは、レセプトコンピュータ２４からＬＡＮ２６及び通信部２２Ｃ－１を介して処方データが入力されると、撮像部２２Ｅにより撮像された分包薬の画像（本例では、一包化された分包薬（分包袋）の表側から撮像された画像と裏側から撮像された画像）を入力し、入力した処方データと分包薬の画像とに基づいて各分包袋に収納された分包薬が正しいか否かの判定等を行う。 When the prescription data is input from the receipt computer 24 via the LAN 26 and the communication unit 22C-1, the medicine inspection unit 22F images the package medicine taken by the imaging unit 22E (in this example, An image taken from the front side and an image taken from the back side of the packaged medicine (packing bag) are input, and the amount stored in each sachet based on the input prescription data and the image of the packed medicine is input. It determines whether the packaged medicine is correct or not.
　例えば、処方データと分包薬の画像を画像解析して得られる情報（分包袋内の薬剤の数量、薬剤の形状、寸法、色、及び刻印等から得られる薬剤情報）とを照合し、分包薬が正しいか否かを判定する方法、あるいは分包袋内の薬剤のマスタ画像を取得し、マスタ画像と撮像された分包薬の画像とを１錠ずつ比較して分包薬が正しいか否かを判定する方法等が考えられる。マスタ画像としては、薬剤情報に対応して予め準備された画像を使用し、あるいは一包目（最初）の分包袋を撮像した画像を使用することが考えられる。 For example, the prescription data and information obtained by performing image analysis on the image of the packaged medicine (medication information obtained from the number of medicines in the sachet, the shape, size, color, and engraving of the medicine) are compared. A method of determining whether or not the packaged medicine is correct, or acquiring a master image of the medicine in the sachet, comparing the master image with the imaged image of the packaged medicine one tablet at a time, A method of determining whether or not it is correct may be considered. As the master image, it is conceivable to use an image prepared in advance corresponding to the medicine information, or to use an image of the first (first) sachet.
　また、薬剤監査部２２Ｆは、薬剤師が分包薬の監査を容易にする監査用の画像を生成する機能も含む。薬剤監査部２２Ｆは、監査結果を表示部２２Ｉに表示させ、あるいは監査用の画像を表示させる。 (4) The medicine inspection unit 22F also has a function of generating an inspection image that facilitates the inspection of the packaged medicine by the pharmacist. The medicine inspection unit 22F displays the inspection result on the display unit 22I or displays an image for inspection.
　薬剤師による薬剤監査作業が終了し、薬剤師が監査終了を入力すると、薬剤分包監査装置２２は、ＧＳ１識別コードに関連付けて少なくとも分包袋５０に収納された分包薬の薬剤情報を、通信部２２Ｃ－２からネットワーク２を介して情報提供サーバ１０にアップロードする。このとき、処方データと分包情報も同時にアップロードするようにしてもよい。 When the pharmacist finishes the medicine inspection work and the pharmacist inputs the end of the inspection, the medicine packaging inspection device 22 transmits at least the medicine information of the packaged medicine stored in the packaging bag 50 in association with the GS1 identification code to the communication unit. 22C-2 uploads the information to the information providing server 10 via the network 2. At this time, the prescription data and the packaging information may be uploaded at the same time.
　尚、薬剤分包監査装置２２は、プリンタ２２ＨによりＧＳ１識別コードを示すバーコード等が印字されたラベルを、分包袋に貼付するようにしたが、これに限らず、例えば、熱転写プリンタやＩＪプリンタを備え、これらのプリンタにより分包袋にＧＳ１識別コードを示すバーコード等を直接印字するようにしてもよい。 Note that the medicine packaging inspection device 22 affixes a label printed with a barcode or the like indicating the GS1 identification code to the packaging bag by the printer 22H. However, the present invention is not limited to this. For example, a thermal transfer printer or an IJ A printer may be provided, and these printers may directly print a bar code or the like indicating the GS1 identification code on the sachet.
　また、本例では一つ以上の施設（薬局）２０の内部構成について説明したが、一つ以上の施設（自動受付管理システム、電子カルテシステム、入院管理システム、医事会計システム、薬局管理システム、診療予約システム等を含む病院情報システムＨＩＳ(Hospital Information Systems)で管理された病院薬剤部）２０の内部構成も一つ以上の施設（薬局）２０の内部構成と同様にすることができる。 In this example, the internal configuration of one or more facilities (pharmacies) 20 has been described. However, one or more facilities (automatic reception management system, electronic medical record system, hospitalization management system, medical accounting system, pharmacy management system, The internal configuration of a hospital pharmacy 20) managed by a hospital information system HIS (Hospital Information System) including a reservation system can be the same as the internal configuration of one or more facilities (pharmacies) 20.
　更に、薬剤分包監査装置２２の代わりに、分包薬の監査を支援する機能を備えていない薬剤分包装置を使用してもよい。 Further, instead of the medicine packaging inspection device 22, a medicine packaging device that does not have a function of supporting the inspection of a packaged medicine may be used.
　また、図９は、ＧＳ１識別コードを示すバーコード及び処方データを示す文字情報が印字されたラベルが貼付された一包分の分包薬の平面図である。 FIG. 9 is a plan view of one packaged medicine to which a label on which a bar code indicating the GS1 identification code and character information indicating prescription data are printed is attached.
　図９に示す分包袋５０－２は、薬剤分包部２２Ｂにより一回に服用する複数の薬剤５２－２が収納され、プリンタ２２Ｈにより商品識別情報を示すバーコード等が印字されたラベル４０－２が貼付されて構成されている。 The packaging bag 50-2 shown in FIG. 9 stores a plurality of medicines 52-2 to be taken at one time by the medicine packaging section 22B, and the label 40 on which a bar code or the like indicating product identification information is printed by the printer 22H. -2 is attached.
　ラベル４０－２には、商品識別情報（本例では、ＧＳ１識別コードの一つであるＧＳＲＮコード）を示す二次元のバーコード４４－２（例えば、ＱＲコード（登録商標））と、顧客（患者）の名前（富士太郎）４６－２と、服用時期（朝食後）４７－２と、一包化されている薬剤毎の薬剤名等の薬剤文字情報４８－２とが印字されている。尚、処方データを示す文字情報を印字する場合には、服用時期４７－２のみでもよい。また、ラベル４０－２には、バーコード４４－２に加えて、分包薬の薬剤情報（薬剤文字情報４８－２）及び顧客情報（名前４６－２）のうちの少なくとも一方を印字してもよい。 A two-dimensional bar code 44-2 (for example, a QR code (registered trademark)) indicating product identification information (GSRN code which is one of the GS1 identification codes in this example) and a customer ( The patient's name (Fujitaro) 46-2, ingestion time (after breakfast) 47-2, and drug character information 48-2 such as a drug name for each packaged drug are printed. In the case of printing the character information indicating the prescription data, only the taking time 47-2 may be used. Further, in addition to the barcode 44-2, at least one of drug information (package character information 48-2) of the packaged drug and customer information (name 46-2) is printed on the label 40-2. Is also good.
　尚、本例の情報提供サーバ１０の商品データベース１４Ａにより管理される医療商品は、本例の分包薬に限らず、ＰＴＰ(Press Through Package)シートの薬剤、その他の医薬品、又は手術具、医療器具、医療材料等の医療機器を含む。 The medical products managed by the product database 14A of the information providing server 10 of the present embodiment are not limited to the packaged medicine of the present embodiment, but may be drugs on a PTP (Press Through Package) sheet, other medicines, surgical tools, and medical equipment. Includes medical equipment such as instruments and medical materials.
　ＰＴＰシートの薬剤、その他の医薬品の詳細情報を含む医療商品情報及び商品識別情報は、製薬会社、医薬品販売業者等の事業者端末から情報提供サーバ１０にアップロードし、手術具、医療器具等の詳細情報を含む医療商品情報及び商品識別情報は、医療器具メーカ、医療器具販売会社の事業者端末から情報提供サーバ１０にアップロードすることで、これらの医療商品を情報提供サーバ１０にて一元管理することができる。 Medical product information and product identification information including detailed information on drugs and other drugs on the PTP sheet are uploaded to the information providing server 10 from business terminals such as pharmaceutical companies and drug dealers, and details of surgical tools, medical instruments, etc. The medical product information and the product identification information including the information are uploaded to the information providing server 10 from the business device terminals of the medical device maker and the medical device sales company, so that these medical products are centrally managed by the information providing server 10. Can be.
　［対話エージェント端末］
　図１０は、情報提供システム１に適用可能な対話エージェント端末１００の外観図であり、本例では、対話エージェント端末１００としてスマートフォンを使用している。 [Dialogue agent terminal]
FIG. 10 is an external view of a dialog agent terminal 100 applicable to the information providing system 1. In this example, a smartphone is used as the dialog agent terminal 100.
　＜対話エージェント端末の構成＞
　図１０に示す対話エージェント端末１００は、平板状の筐体１０２を有し、筐体１０２の一方の面に表示部としての表示パネル１２１と、入力部としての操作パネル１２２とが一体となって形成される表示入力部１２０が設けられる。また、その筐体１０２は、スピーカ１３１と、マイクロホン１３２と、操作部１４０と、カメラ部１４１（カメラ）とを備える。尚、筐体１０２の構成はこれに限定されず、例えば、表示部と入力部とが独立して設けられる構成を採用したり、折り畳み構造やスライド機構を有する構成、対話エージェント端末からWi-FiやBluetooth等の通信手段を介してコミュニケーション機構を有するロボット等を採用することもできる。 <Configuration of dialogue agent terminal>
The interaction agent terminal 100 shown in FIG. 10 has a flat casing 102, and a display panel 121 as a display unit and an operation panel 122 as an input unit are integrated on one surface of the casing 102. A display input unit 120 to be formed is provided. The housing 102 includes a speaker 131, a microphone 132, an operation unit 140, and a camera unit 141 (camera). Note that the configuration of the housing 102 is not limited to this. For example, a configuration in which the display unit and the input unit are provided independently, a configuration having a folding structure and a slide mechanism, and a configuration in which a For example, a robot having a communication mechanism via communication means such as Bluetooth or Bluetooth may be employed.
　図１１は、図１０に示した対話エージェント端末１００の内部構成を示すブロック図である。 FIG. 11 is a block diagram showing the internal configuration of the dialog agent terminal 100 shown in FIG.
　図１１に示すように、対話エージェント端末１００の主たる構成要素として、無線通信部１１０と、表示入力部１２０と、通話部１３０と、操作部１４０と、カメラ部１４１と、記憶部１５０と、外部入出力部１６０（出力部）と、ＧＰＳ（global positioning system）受信部１７０と、モーションセンサ部１８０と、電源部１９０と、主制御部１０１とを備える。また、対話エージェント端末１００の主たる機能として、基地局装置と移動通信網とを介した移動無線通信を行う無線通信機能を備える。 As shown in FIG. 11, the main components of the dialogue agent terminal 100 include a wireless communication unit 110, a display input unit 120, a communication unit 130, an operation unit 140, a camera unit 141, a storage unit 150, an external It includes an input / output unit 160 (output unit), a GPS (global positioning system) receiving unit 170, a motion sensor unit 180, a power supply unit 190, and a main control unit 101. The main function of the dialog agent terminal 100 is a wireless communication function for performing mobile wireless communication via a base station device and a mobile communication network.
　無線通信部１１０は、主制御部１０１の指示に従って、移動通信網に接続された基地局装置との間で無線通信を行う。その無線通信が使用されて、音声データ及び画像データ等の各種ファイルデータや電子メールデータなどの送受信、及びウェブデータやストリーミングデータなどの受信が行われる。 The wireless communication unit 110 performs wireless communication with a base station device connected to a mobile communication network according to an instruction from the main control unit 101. The wireless communication is used to transmit and receive various file data such as audio data and image data, e-mail data, and the like, and to receive web data, streaming data, and the like.
　表示入力部１２０は、表示パネル１２１の画面上に配設された操作パネル１２２を備えたいわゆるタッチパネルであり、主制御部１０１の制御により、画像（静止画及び動画）や文字情報などを表示して視覚的にユーザに情報を伝達し、また表示した情報に対するユーザ操作を検出する。尚、操作パネル１２２を便宜上、タッチパネルとも称す。 The display input unit 120 is a so-called touch panel including an operation panel 122 provided on a screen of the display panel 121, and displays images (still images and moving images) and character information under the control of the main control unit 101. To visually convey information to the user and detect a user operation on the displayed information. The operation panel 122 is also called a touch panel for convenience.
　表示パネル１２１は、ＬＣＤ(Liquid Crystal Display)又はＯＥＬＤ(Organic Electro-Luminescence Display）などを表示デバイスとして用いる。操作パネル１２２は、表示パネル１２１の表示面上に表示される画像が視認可能な状態で設けられ、ユーザの指や尖筆によって操作される１又は複数の座標を検出するデバイスである。そのデバイスがユーザの指や尖筆によって操作されると、操作パネル１２２は、操作に起因して発生する検出信号を主制御部１０１に出力する。次いで、主制御部１０１は、受信した検出信号に基づいて、表示パネル１２１上の操作位置（座標）を検出する。 The display panel 121 uses an LCD (Liquid Crystal Display) or an OELD (Organic Electro-Luminescence Display) as a display device. The operation panel 122 is a device that is provided so that an image displayed on the display surface of the display panel 121 can be visually recognized, and detects one or a plurality of coordinates operated by a user's finger or a stylus. When the device is operated by the user's finger or stylus, the operation panel 122 outputs a detection signal generated due to the operation to the main control unit 101. Next, the main control unit 101 detects an operation position (coordinate) on the display panel 121 based on the received detection signal.
　図１０に例示される対話エージェント端末１００の表示パネル１２１と操作パネル１２２とは一体となって表示入力部１２０を構成し、操作パネル１２２が表示パネル１２１を完全に覆うような配置となっている。その配置を採用した場合、操作パネル１２２は、表示パネル１２１外の領域についても、ユーザ操作を検出する機能を備えてもよい。換言すると、操作パネル１２２は、表示パネル１２１に重なる重畳部分についての検出領域（以下、「表示領域」という）と、それ以外の表示パネル１２１に重ならない外縁部分についての検出領域（以下、「非表示領域」という）とを備えていてもよい。 The display panel 121 and the operation panel 122 of the dialog agent terminal 100 illustrated in FIG. 10 constitute a display input unit 120 integrally, and are arranged so that the operation panel 122 completely covers the display panel 121. . When this arrangement is adopted, the operation panel 122 may have a function of detecting a user operation even in an area outside the display panel 121. In other words, the operation panel 122 includes a detection region for a superimposed portion overlapping the display panel 121 (hereinafter, referred to as a “display region”) and a detection region for an outer edge portion not overlapping the display panel 121 (hereinafter, “non-display region”). Display region ”).
　尚、表示領域の大きさと表示パネル１２１の大きさとを完全に一致させてもよいが、両者を必ずしも一致させる必要はない。また、操作パネル１２２が、外縁部分及びそれ以外の内側部分の２つの感応領域を備えていてもよい。更に、その外縁部分の幅は、筐体１０２の大きさなどに応じて適宜設計されるものである。更にまた、操作パネル１２２で採用される位置検出方式としては、マトリクススイッチ方式、抵抗膜方式、表面弾性波方式、赤外線方式、電磁誘導方式、及び静電容量方式などが挙げられ、いずれの方式が採用されてもよい。 Note that the size of the display area and the size of the display panel 121 may completely match, but it is not always necessary to match the two. In addition, the operation panel 122 may include two sensitive regions, an outer edge portion and an inner portion other than the outer edge portion. Further, the width of the outer edge portion is appropriately designed according to the size of the housing 102 and the like. Furthermore, examples of the position detection method adopted by the operation panel 122 include a matrix switch method, a resistance film method, a surface acoustic wave method, an infrared method, an electromagnetic induction method, and a capacitance method. May be employed.
　通話部１３０は、スピーカ１３１及びマイクロホン１３２を備え、マイクロホン１３２を通じて入力されたユーザの音声を主制御部１０１にて処理可能な音声データに変換して主制御部１０１に出力したり、無線通信部１１０或いは外部入出力部１６０により受信された音声データを復号してスピーカ１３１から出力したりする。また、図１０に示すように、例えば、スピーカ１３１及びマイクロホン１３２を表示入力部１２０が設けられた面と同じ面に搭載することができる。 The communication unit 130 includes a speaker 131 and a microphone 132, converts the user's voice input through the microphone 132 into voice data that can be processed by the main control unit 101, and outputs the voice data to the main control unit 101. The audio data received by the external input / output unit 110 or the external input / output unit 160 is decoded and output from the speaker 131. In addition, as shown in FIG. 10, for example, the speaker 131 and the microphone 132 can be mounted on the same surface as the surface on which the display input unit 120 is provided.
　操作部１４０は、キースイッチなどを用いたハードウエアキーであって、ユーザからの指示を受け付ける。例えば、図１０に示すように、操作部１４０は、対話エージェント端末１００の筐体１０２の側面に搭載され、指などで押下されるとスイッチオン状態となり、指を離すとバネなどの復元力によってスイッチオフ状態となる押しボタン式のスイッチである。 The operation unit 140 is a hardware key using a key switch or the like, and receives an instruction from a user. For example, as shown in FIG. 10, the operation unit 140 is mounted on the side surface of the housing 102 of the dialogue agent terminal 100, is turned on when pressed by a finger or the like, and is released by a restoring force such as a spring when the finger is released. This is a push-button switch that is turned off.
　記憶部１５０は、主制御部１０１の制御プログラムや制御データ、通信相手の名称や電話番号などを対応づけたアドレスデータ、送受信した電子メールのデータ、ウェブブラウジングによりダウンロードしたウェブデータ、及びダウンロードしたコンテンツデータ等を記憶し、またストリーミングデータなどを一時的に記憶する。 The storage unit 150 includes a control program and control data of the main control unit 101, address data in which the names and telephone numbers of communication partners are associated, data of transmitted and received e-mails, web data downloaded by web browsing, and downloaded contents. Data and the like are stored, and streaming data and the like are temporarily stored.
　また、記憶部１５０は、内部記憶部１５１と着脱自在な外部メモリスロットを有する外部記憶部１５２とにより構成される。尚、記憶部１５０を構成する内部記憶部１５１及び外部記憶部１５２のそれぞれは、フラッシュメモリタイプ、ハードディスクタイプ、マルチメディアカードマイクロタイプ、カードタイプのメモリ、ＲＡＭ(Random Access Memory)、或いはＲＯＭ(Read Only Memory)などの格納媒体を用いて実現される。 The storage unit 150 includes an internal storage unit 151 and an external storage unit 152 having a removable external memory slot. Each of the internal storage unit 151 and the external storage unit 152 constituting the storage unit 150 includes a flash memory type, a hard disk type, a multimedia card micro type, a card type memory, a RAM (Random Access Memory), and a ROM (Read). This is realized using a storage medium such as Only @ Memory.
　外部入出力部１６０は、対話エージェント端末１００に連結される全ての外部機器とのインターフェースの役割を果たし、通信等（例えば、ＵＳＢ（Universal Serial Bus）、ＩＥＥＥ１３９４など）又はネットワーク（例えば、無線ＬＡＮ(Local Area Network)、ブルートゥース(Bluetooth)（登録商標）、ＲＦＩＤ(Radio Frequency Identification)、赤外線通信(Infrared Data Association：ＩｒＤＡ）、ＵＷＢ(Ultra Wideband)（登録商標）、ジグビー(ZigBee)（登録商標）など）により他の外部機器に直接的又は間接的に接続する。 The external input / output unit 160 serves as an interface with all external devices connected to the dialogue agent terminal 100, and performs communication (for example, USB (Universal Serial Bus), IEEE 1394, etc.) or a network (for example, wireless LAN (for example, wireless LAN)). Local Area Network), Bluetooth (registered trademark), RFID (Radio Frequency Identification), infrared communication (Infrared Data Association): IrDA, UWB (Ultra Wideband) (registered trademark), ZigBee (registered trademark) ) To directly or indirectly connect to other external devices.
　対話エージェント端末１００に連結される外部機器としては、例えば、有線／無線ヘッドセット、有線／無線外部充電器、有線／無線データポート、カードソケットを介して接続されるメモリカード(Memory card)やＳＩＭ(Subscriber Identity Module Card)／ＵＩＭ(User Identity Module Card)カード、オーディオビデオＩ／Ｏ(Input/Output)端子を介して接続される外部オーディオビデオ機器、有線／無線接続される外部オーディオビデオ機器、スマートフォン、パーソナルコンピュータ、ＰＤＡ（Personal Digital Assistant）、及びイヤホンなどがある。外部入出力部１６０は、このような外部機器から伝送を受けたデータを対話エージェント端末１００の内部の各構成要素に伝達したり、対話エージェント端末１００の内部のデータが外部機器に伝送されたりするように構成されてもよい。 The external devices connected to the dialog agent terminal 100 include, for example, a wired / wireless headset, a wired / wireless external charger, a wired / wireless data port, a memory card (SIM) connected via a card socket, and a SIM. (Subscriber Identity Module Card) / UIM (User Identity Module Card) card, external audio / video equipment connected via audio / video I / O (Input / Output) terminal, external audio / video equipment connected by wire / wireless, smartphone , A personal computer, a PDA (Personal Digital Assistant), and an earphone. The external input / output unit 160 transmits data transmitted from such an external device to each component inside the dialog agent terminal 100, and transmits data inside the dialog agent terminal 100 to the external device. It may be configured as follows.
　ＧＰＳ受信部１７０は、主制御部１０１の指示に従って、ＧＰＳ衛星ＳＴ１、ＳＴ２～ＳＴｎから送信されるＧＰＳ信号を受信し、受信した複数のＧＰＳ信号に基づく測位演算処理を実行し、対話エージェント端末１００の緯度、経度及び高度によって特定される位置情報（ＧＰＳ情報）を取得する。ＧＰＳ受信部１７０は、無線通信部１１０及び／又は外部入出力部１６０（例えば、無線ＬＡＮ）から位置情報を取得できる場合には、その位置情報を用いて位置を検出することもできる。 The GPS receiving section 170 receives GPS signals transmitted from the GPS satellites ST1, ST2 to STn in accordance with an instruction from the main control section 101, executes a positioning calculation process based on the plurality of received GPS signals, and Position information (GPS information) specified by the latitude, longitude, and altitude of the vehicle. If the GPS receiving unit 170 can acquire position information from the wireless communication unit 110 and / or the external input / output unit 160 (for example, a wireless LAN), the GPS receiving unit 170 can also detect the position using the position information.
　モーションセンサ部１８０は、例えば、３軸の加速度センサなどを備え、主制御部１０１の指示に従って、対話エージェント端末１００の物理的な動きを検出する。対話エージェント端末１００の物理的な動きを検出することにより、対話エージェント端末１００の動く方向や加速度が検出される。その検出の結果は、主制御部１０１に出力される。 The motion sensor unit 180 includes, for example, a three-axis acceleration sensor, and detects a physical movement of the dialog agent terminal 100 according to an instruction from the main control unit 101. By detecting the physical movement of the dialog agent terminal 100, the moving direction and the acceleration of the dialog agent terminal 100 are detected. The result of the detection is output to the main control unit 101.
　電源部１９０は、主制御部１０１の指示に従って、対話エージェント端末１００の各部に、バッテリ（図示しない）に蓄えられる電力を供給する。 (4) The power supply unit 190 supplies power stored in a battery (not shown) to each unit of the dialog agent terminal 100 in accordance with an instruction from the main control unit 101.
　主制御部１０１は、マイクロプロセッサを備え、記憶部１５０が記憶する制御プログラムや制御データに従って動作し、対話エージェント端末１００の各部を統括して制御する。また、主制御部１０１は、無線通信部１１０を通じて音声通信及びデータ通信を行うために、通信系の各部を制御する移動通信制御機能と、ソフトウエア処理機能とを備える。 The main control unit 101 includes a microprocessor, operates according to a control program and control data stored in the storage unit 150, and controls each unit of the dialog agent terminal 100. In addition, the main control unit 101 has a mobile communication control function for controlling each unit of the communication system and a software processing function for performing voice communication and data communication through the wireless communication unit 110.
　ソフトウエア処理機能は、記憶部１５０が記憶するソフトウエアに従って主制御部１０１が動作することにより実現されるソフトウエア処理機能としては、例えば、外部入出力部１６０を制御することで対向機器とデータ通信を行う赤外線通信機能や、電子メールの送受信を行う電子メール機能、及びウェブページを閲覧するウェブブラウジング機能の他、本発明に係る情報提供システムを利用するための機能などがある。本発明に係る情報提供システムを利用するための機能は、情報提供サーバ１０又は情報提供システム１を運営する事業者のサイト等から対応する情報提供ソフトウエアをダウンロードすることにより実現することができる。 The software processing function is realized by operating the main control unit 101 in accordance with the software stored in the storage unit 150. In addition to an infrared communication function for performing communication, an e-mail function for transmitting and receiving an e-mail, and a web browsing function for browsing a web page, there is a function for using the information providing system according to the present invention. The function for using the information providing system according to the present invention can be realized by downloading corresponding information providing software from the information providing server 10 or a site of a business operator that operates the information providing system 1.
　ここで、情報提供ソフトウエアとは、既知の対話型ソフトウエアと同様の機能を含むものの他に、既知の対話型ソフトウエアに対してモジュール（プログラム部品）として組み込まれたものを含む。 情報 Here, the information providing software includes not only those having the same functions as the known interactive software but also those incorporated as modules (program components) in the known interactive software.
　また、主制御部１０１は、受信データやダウンロードしたストリーミングデータなどの画像データ（静止画や動画のデータ）に基づいて、映像を表示入力部１２０に表示する等の画像処理機能を備える。 The main control unit 101 also has an image processing function such as displaying a video on the display input unit 120 based on image data (still image or moving image data) such as received data or downloaded streaming data.
　更に、主制御部１０１は、表示パネル１２１に対する表示制御と、操作部１４０や操作パネル１２２を通じたユーザ操作を検出する操作検出制御とを実行する。 主 Furthermore, the main control unit 101 executes display control for the display panel 121 and operation detection control for detecting a user operation through the operation unit 140 or the operation panel 122.
　表示制御の実行により、主制御部１０１は、情報提供ソフトウエア等のソフトウエアを起動するためのアイコンや、スクロールバーなどのソフトウエアキーを表示したり、或いは電子メールを作成するためのウィンドウを表示する。尚、スクロールバーとは、表示パネル１２１の表示領域に収まりきれない大きな画像などについて、画像の表示部分を移動する指示を受け付けるためのソフトウエアキーのことをいう。 By executing the display control, the main control unit 101 displays an icon for starting software such as information providing software, a software key such as a scroll bar, or a window for creating an e-mail. indicate. Note that the scroll bar is a software key for receiving an instruction to move a display portion of an image such as a large image that cannot be accommodated in the display area of the display panel 121.
　また、操作検出制御の実行により、主制御部１０１は、操作部１４０を通じたユーザ操作を検出したり、操作パネル１２２を通じて、上記アイコンに対する操作や、上記ウィンドウの入力欄に対する文字列の入力を受け付けたり、或いはスクロールバーを通じた表示画像のスクロール要求を受け付ける。 In addition, by executing the operation detection control, the main control unit 101 detects a user operation through the operation unit 140, receives an operation on the icon through the operation panel 122, and receives an input of a character string in an input field of the window. Or a request to scroll the displayed image through a scroll bar.
　更に、操作検出制御の実行により主制御部１０１は、操作パネル１２２に対する操作位置が、表示パネル１２１に重なる重畳部分（表示領域）に該当するか、或いはそれ以外の表示パネル１２１に重ならない外縁部分（非表示領域）に該当するかを判定し、操作パネル１２２の感応領域やソフトウエアキーの表示位置を制御するタッチパネル制御機能を備える。 Further, by executing the operation detection control, the main control unit 101 determines that the operation position with respect to the operation panel 122 corresponds to a superimposed portion (display area) overlapping the display panel 121 or other outer edge portions not overlapping the display panel 121. A touch panel control function is provided for determining whether the operation area corresponds to the (non-display area) and controlling the sensitive area of the operation panel 122 and the display position of software keys.
　また、主制御部１０１は、操作パネル１２２に対するジェスチャ操作を検出し、検出したジェスチャ操作に応じて、予め設定された機能を実行することもできる。ジェスチャ操作とは、従来の単純なタッチ操作ではなく、指などによって軌跡を描いたり、複数の位置を同時に指定したり、或いはこれらを組み合わせて、複数の位置から少なくとも一つについて軌跡を描く操作を意味する。 The main control unit 101 can also detect a gesture operation on the operation panel 122 and execute a preset function according to the detected gesture operation. Gesture operation is not a conventional simple touch operation, but an operation of drawing a trajectory with a finger or the like, specifying a plurality of positions at the same time, or combining these to draw a trajectory for at least one from a plurality of positions. means.
　カメラ部１４１は、主制御部１０１の制御により、撮像によって得た画像データを例えばＪＰＥＧ（Joint Photographic Experts Group）などの圧縮した画像データに変換し、その画像データを記憶部１５０に記録したり、外部入出力部１６０や無線通信部１１０を通じて出力したりすることができる。 The camera unit 141 converts image data obtained by imaging into compressed image data such as JPEG (Joint Photographic Experts Group) under the control of the main control unit 101, and records the image data in the storage unit 150, It can be output through the external input / output unit 160 or the wireless communication unit 110.
　図１０に示すように対話エージェント端末１００において、カメラ部１４１は表示入力部１２０と同じ面に搭載されているが、カメラ部１４１の搭載位置はこれに限らず、表示入力部１２０が設けられる筐体１０２の表面ではなく筐体１０２の背面にカメラ部１４１が搭載されてもよいし、或いは複数のカメラ部１４１が筐体１０２に搭載されてもよい。尚、複数のカメラ部１４１が搭載されている場合には、撮像に供するカメラ部１４１を切り替えて単独のカメラ部１４１によって撮像が行われてもよいし、或いは複数のカメラ部１４１を同時に使用して撮像が行われてもよい。 As shown in FIG. 10, in the interaction agent terminal 100, the camera unit 141 is mounted on the same surface as the display input unit 120, but the mounting position of the camera unit 141 is not limited to this, and the case where the display input unit 120 is provided The camera unit 141 may be mounted on the back surface of the housing 102 instead of the surface of the body 102, or a plurality of camera units 141 may be mounted on the housing 102. When a plurality of camera units 141 are mounted, the camera units 141 to be used for imaging may be switched to perform imaging by a single camera unit 141, or the plurality of camera units 141 may be used simultaneously. Imaging may be performed.
　また、カメラ部１４１は対話エージェント端末１００の各種機能に利用することができる。例えば、カメラ部１４１で取得した画像が表示パネル１２１に表示されてもよいし、操作パネル１２２の操作入力手法の一つとして、カメラ部１４１で撮像取得される画像が利用されてもよく、本例では、分包袋に付加されたＧＳ１識別コードを示すバーコード（一次元バーコード又は二次元バーコード）の読み取りに利用される。また、ＧＰＳ受信部１７０が位置を検出する際に、カメラ部１４１からの画像が参照されて位置が検出されてもよい。更には、カメラ部１４１からの画像が参照されて、３軸の加速度センサを用いずに、或いは、３軸の加速度センサと併用して、対話エージェント端末１００のカメラ部１４１の光軸方向を判断することや、現在の使用環境を判断することもできる。勿論、カメラ部１４１からの画像をソフトウエア内で利用することもできる。 The camera unit 141 can be used for various functions of the dialogue agent terminal 100. For example, an image acquired by the camera unit 141 may be displayed on the display panel 121, or an image captured and acquired by the camera unit 141 may be used as one of the operation input methods of the operation panel 122. In the example, it is used for reading a barcode (one-dimensional barcode or two-dimensional barcode) indicating the GS1 identification code added to the sachet. When the GPS receiving section 170 detects the position, the position may be detected with reference to an image from the camera section 141. Further, the image from the camera unit 141 is referred to determine the optical axis direction of the camera unit 141 of the dialogue agent terminal 100 without using the three-axis acceleration sensor or in combination with the three-axis acceleration sensor. And the current usage environment. Of course, the image from the camera unit 141 can be used in software.
　その他、ＧＰＳ受信部１７０により取得された位置情報、マイクロホン１３２により取得された音声情報（主制御部等により、音声テキスト変換を行ってテキスト情報となっていてもよい）、及びモーションセンサ部１８０により取得された姿勢情報等などを静止画又は動画の画像データに付加して得られるデータを、記憶部１５０に記録したり、外部入出力部１６０や無線通信部１１０を通じて出力したりすることもできる。 In addition, the position information obtained by the GPS receiving unit 170, the voice information obtained by the microphone 132 (may be converted into text information by performing voice text conversion by the main control unit or the like), and the motion sensor unit 180 Data obtained by adding the acquired attitude information and the like to still image or moving image data can be recorded in the storage unit 150 or output through the external input / output unit 160 or the wireless communication unit 110. .
　［対話システム］
　図１２は、対話エージェント端末１００及び対話エージェントサーバ２００からなる対話システムの概要を示す概略図である。尚、図１２に示す対話エージェント端末１００において、図１０及び図１１に示した対話エージェント端末１００と同じ部分には同一の符号を付し、その詳細な説明は省略する。 [Dialogue system]
FIG. 12 is a schematic diagram showing an outline of a dialogue system including the dialogue agent terminal 100 and the dialogue agent server 200. In the dialog agent terminal 100 shown in FIG. 12, the same parts as those of the dialog agent terminal 100 shown in FIGS. 10 and 11 are denoted by the same reference numerals, and the detailed description thereof will be omitted.
　図１２に示す対話システムは、対話エージェント端末１００と対話エージェントサーバ２００との間でネットワーク２を介して対話型のコミュニケーションを実現するシステムであり、例えば、自治体が高齢者向けの対話サービスを行うシステムなどが考えられる。 The dialogue system shown in FIG. 12 is a system for realizing a dialogue-type communication between the dialogue agent terminal 100 and the dialogue agent server 200 via the network 2. For example, a system in which a local government provides a dialogue service for the elderly And so on.
　対話エージェントサーバ２００は、顧客に対して対話型のコミュニケーションサービスを提供するサーバであり、主として通信部２１０、ＣＰＵ２２０、対話データベース２３０及びメモリ２４０を備えている。 The dialogue agent server 200 is a server that provides a conversational communication service to customers, and mainly includes a communication unit 210, a CPU 220, a dialogue database 230, and a memory 240.
　対話データベース２３０には、複数の対話エージェントが用意されている。複数の対話エージェントとしては、仮想の薬剤師（医師）、役所職員、店員、その他、世間話をするための話し相手等が考えられる。本例では、対話エージェント端末１００を操作する顧客と、対話エージェントサーバ２００上の対話エージェントとは、対話エージェント端末１００の表示入力部１２０での表示及びタッチ操作によるオンスクリーン対話方式により対話が行われる。 The conversation database 230 is provided with a plurality of conversation agents. Examples of the plurality of dialogue agents include a virtual pharmacist (doctor), a government official, a clerk, and a person to talk to for a small talk. In this example, a customer who operates the dialogue agent terminal 100 and a dialogue agent on the dialogue agent server 200 interact with each other by an on-screen dialogue method using a display and a touch operation on the display input unit 120 of the dialogue agent terminal 100. .
　対話データベース２３０には、対話エージェントに応じた「シナリオ」が用意されており、「シナリオ」は、対話エージェント端末１００での顧客の対話応答により、対話が進む仕様になっている。尚、「シナリオ」は、適宜修正、追加が可能である。 The dialogue database 230 is provided with “scenarios” corresponding to the dialogue agents, and the “scenarios” are designed so that the dialogues proceed according to the customer's dialogue response at the dialogue agent terminal 100. The “scenario” can be modified and added as appropriate.
　メモリ２４０は、対話型のコミュニケーションサービスを提供するプログラムが格納される記憶部、及びＣＰＵ２２０の作業領域となる部分を含む。 The memory 240 includes a storage unit in which a program for providing an interactive communication service is stored, and a portion serving as a work area of the CPU 220.
　ＣＰＵ２２０は、対話エージェントサーバ２００の各部を統括制御する部分であり、対話型のコミュニケーションサービスを提供するプログラムの内容をメモリ２４０上に展開し、展開されたプログラムに沿って処理を行うことで、通信部２１０を介して入力する対話エージェント端末１００からの要求指示、対話応答の解析、対話データベース２３０に登録されている「シナリオ」の読出しの指示、及び通信部２１０での通信処理等を司る。 The CPU 220 is a part that controls the components of the dialogue agent server 200 in a centralized manner. The CPU 220 expands the contents of a program that provides an interactive communication service on the memory 240 and performs processing in accordance with the expanded program. It is responsible for request instructions from the dialog agent terminal 100 input via the unit 210, analysis of dialog responses, instructions for reading “scenarios” registered in the dialog database 230, and communication processing in the communication unit 210.
　対話エージェント端末１００の主制御部１０１は、記憶部１５０（図１１）に記憶されている対話型ソフトウエアを実行することで、対話処理部１０１Ａ、情報取得部１０１Ｂ、及び情報受渡部１０１Ｃとして機能し得る。 The main control unit 101 of the dialog agent terminal 100 functions as a dialog processing unit 101A, an information acquisition unit 101B, and an information delivery unit 101C by executing the interactive software stored in the storage unit 150 (FIG. 11). I can do it.
　本例の対話型ソフトウエアは、対話エージェント端末１００に予めインストールされている別の対話型ソフトウエア（対話処理部１０１Ａに対応する機能）に、情報取得部１０１Ｂ及び情報受渡部１０１Ｃに対応する機能を、対話エージェント端末１００に実現させる情報提供ソフトウエアが、モジュール（プログラム部品）として組み込まれたものである。尚、本発明に係る情報提供ソフトウエアは、情報取得部１０１Ｂ及び情報受渡部１０１Ｃに対応する機能の他に対話処理部１０１Ａに対応する機能を、対話エージェント端末１００に実現させるものでもよい。 The interactive software according to the present embodiment includes a function corresponding to the information acquisition unit 101B and the information transfer unit 101C in another interactive software (a function corresponding to the dialog processing unit 101A) which is installed in the dialog agent terminal 100 in advance. Is provided as a module (program component) in the dialogue agent terminal 100. Note that the information providing software according to the present invention may be such that the dialogue agent terminal 100 realizes a function corresponding to the dialogue processing unit 101A in addition to a function corresponding to the information acquisition unit 101B and the information transfer unit 101C.
　対話処理部１０１Ａは、表示入力部１２０及び操作部１４０を対話型インターフェースとして機能させ、顧客が対話エージェントとコミュニケーションを行うための主要な部分であり、対話エージェントからの顧客に対する質問、応答メッセージなどを表示入力部１２０に表示させ、また、顧客から対話方式で情報を受け付ける。 The dialogue processing unit 101A causes the display input unit 120 and the operation unit 140 to function as an interactive interface, and is a main part for the customer to communicate with the dialogue agent. The information is displayed on the display input unit 120, and information is received from the customer in an interactive manner.
　本例では、対話エージェントの対話の「シナリオ」に沿った質問及びその質問に対する応答の候補を、複数の選択項目で表示入力部１２０に表示させ、表示入力部１２０上の操作パネル（タッチパネル）で、顧客により所望の選択項目が選択（タッチ）されると、その情報を受け付ける。対話処理部１０１Ａは、上記のようにして受けた情報を対話エージェントサーバ２００に送信する。これを繰り返すことで、対話を進行させることができる。 In this example, a question along the “scenario” of the dialogue of the dialogue agent and a candidate for a response to the question are displayed on the display input unit 120 as a plurality of selection items, and are displayed on the operation panel (touch panel) on the display input unit 120. When the customer selects (touches) a desired selection item, the information is accepted. The dialogue processing unit 101A transmits the information received as described above to the dialogue agent server 200. By repeating this, the dialog can be advanced.
　尚、本例の対話システムでは、音声による会話（対話）は行われていないが、音声による対話を行うものでもよいし、音声と文字情報とを併用した対話を行うものでもよい。音声による対話を行う場合、対話エージェント端末１００又は対話エージェントサーバ２００は、顧客から発話された音声を文字情報に変換する音声認識ＡＩ（Artificial Intelligence）を備えることが好ましい。また、この場合、対話エージェントサーバ２００は、音声から変換された文字情報の意味を理解するＡＩ（例えば、チャットボット）を備えることが好ましい。 In the dialogue system of this example, conversation (dialog) by voice is not performed. However, a dialogue by voice may be performed, or a dialogue using voice and character information may be performed. When performing a dialogue by voice, the dialogue agent terminal 100 or the dialogue agent server 200 preferably includes a voice recognition AI (Artificial @ Intelligence) that converts voice uttered by the customer into character information. In this case, it is preferable that the dialogue agent server 200 includes an AI (for example, a chatbot) that understands the meaning of the character information converted from the voice.
　また、対話処理部１０１Ａ及びカメラ部１４１は、対話応答に基づいて医療商品を特定する商品識別情報（ＧＳ１識別コード）を受け付ける受付部として機能する。例えば、顧客が持っている薬（分包薬）の詳細情報を知りたい場合、対話エージェントから「カメラで手持ちの薬に付加されているバーコードを読んで下さい」というメッセージを受け取り、このメッセージにしたがって顧客がカメラ部１４１を操作し、分包薬に付されたバーコードを読み取ることで、その分包薬を一意に特定するＧＳ１識別コードを取得することができる。この場合、カメラ部１４１は、バーコードリーダとして機能する。また、バーコードとともに、ＧＳ１識別コードを示す数字が印刷されている場合、カメラ部１４１によりＧＳ１識別コードを読み取る場合に限らず、操作部１４０によりＧＳ１識別コードの数字を打ち込むことで、ＧＳ１識別コードを取得するようにしてもよい。 The dialogue processing unit 101A and the camera unit 141 function as a receiving unit that receives product identification information (GS1 identification code) for specifying a medical product based on a dialogue response. For example, if you want to know the detailed information of the medicine (packaged medicine) that the customer has, receive the message "Please read the barcode attached to the medicine you have with the camera" from the dialogue agent, and send this message Therefore, when the customer operates the camera unit 141 and reads the barcode attached to the packaged medicine, the GS1 identification code for uniquely specifying the packaged medicine can be obtained. In this case, the camera unit 141 functions as a barcode reader. When the number indicating the GS1 identification code is printed together with the barcode, the number is not limited to the case where the GS1 identification code is read by the camera unit 141. May be obtained.
　情報取得部１０１Ｂは、受付部として機能するカメラ部１４１等を動作可能にし、カメラ部１４１等により受け付けた商品識別情報（ＧＳ１識別コード）を、無線通信部１１０及びネットワーク２を介して情報提供サーバ１０（図１、図２）に送信し、情報提供サーバ１０からＧＳ１識別コードに関連付けられた医療商品の詳細情報を含む医療商品情報を取得する。 The information acquiring unit 101B enables the camera unit 141 and the like functioning as a receiving unit to operate, and transmits the product identification information (GS1 identification code) received by the camera unit 141 and the like to the information providing server via the wireless communication unit 110 and the network 2. 10 (FIGS. 1 and 2), and acquires medical product information including detailed information of the medical product associated with the GS1 identification code from the information providing server 10.
　前述したように情報提供サーバ１０は、対話エージェント端末１００からＧＳ１識別コードを受信すると、ＧＳ１識別コードに基づいてデータベース１４（商品データベース１４Ａ）からＧＳ１識別コードに関連付けられた医療商品情報を読み出し、対話エージェント端末１００に返送（提供）する。 As described above, upon receiving the GS1 identification code from the interaction agent terminal 100, the information providing server 10 reads the medical product information associated with the GS1 identification code from the database 14 (product database 14A) based on the GS1 identification code, and It is returned (provided) to the agent terminal 100.
　情報受渡部１０１Ｃは、情報取得部１０１Ｂが取得した医療商品情報を、医療商品情報を必要とするソフトウエアに受け渡す部分である。 The information transfer unit 101C is a unit that transfers the medical product information acquired by the information acquisition unit 101B to software that requires the medical product information.
　ここで、医療商品情報を必要とするソフトウエアとは、電子お薬手帳ソフトウエア、服薬支援ソフトウエア、薬歴管理ソフトウエア、医療トレーサビリティソフトウエア、及び医療系ＳＮＳソフトウエアなどが考えられる。尚、医療商品情報を必要とするソフトウエアは、上記の例に限らず、例えば、オンライン診療ソフトウエア、オンライン服薬指導ソフトウエアを含んでいてもよい。 Here, software requiring medical product information may be electronic medication notebook software, medication support software, drug history management software, medical traceability software, medical SNS software, and the like. The software that requires medical product information is not limited to the above example, and may include, for example, online medical treatment software and online medication instruction software.
　対話エージェント端末１００には、電子お薬手帳ソフトウエア、服薬支援ソフトウエア、薬歴管理ソフトウエア、医療トレーサビリティソフトウエア、及び医療系ＳＮＳソフトウエアのうちの少なくとも一つ以上がインストールされているものとする。また、これらのソフトウエアとしては、公知のものが適用できる。更に、対話エージェント端末１００にインストールされるソフトウエアは、上記の例に限らず、オンライン診療ソフトウエア、オンライン服薬指導ソフトウエアを含んでいてもよい。 It is assumed that the dialogue agent terminal 100 has at least one of electronic drug notebook software, medication support software, drug history management software, medical traceability software, and medical SNS software installed. I do. Known software can be applied to the software. Furthermore, the software installed in the dialogue agent terminal 100 is not limited to the above example, and may include online medical care software and online medication instruction software.
　対話エージェント端末１００は、電子お薬手帳ソフトウエアを実行することで、顧客は、電子お薬手帳サーバ３１０（図１）が提供するサービスを受けることができる。電子お薬手帳サーバ３１０では、顧客に処方された薬剤に関する情報（「薬剤の名前」「用法・用量」「薬剤を渡した日」等）を記録及び管理したり、服薬を支援するサービスを提供するものもがある。 The dialogue agent terminal 100 executes the electronic medicine notebook software, so that the customer can receive the service provided by the electronic medicine notebook server 310 (FIG. 1). The electronic medication notebook server 310 records and manages information (eg, “name of drug”, “usage / dose”, “date of delivery of the drug”, etc.) on the drug prescribed to the customer, and provides a service for supporting drug administration. Some do.
　対話エージェント端末１００は、服薬支援ソフトウエアを実行することで、顧客は、服薬支援サーバ３２０（図１）が提供するサービスを受けることができる。服薬支援サーバ３２０は、顧客に処方された薬剤が正しく服用されるように支援するもので、どの薬をいつ服用するかを通知したり、服用カレンダーへの服用記録などを行うサービスを提供する。 The dialogue agent terminal 100 executes the medication support software, so that the customer can receive the service provided by the medication support server 320 (FIG. 1). The medication support server 320 assists the customer in taking the prescribed medicine correctly, and provides a service for notifying which medication is to be taken when, and taking a medication record on a medication calendar.
　対話エージェント端末１００は、薬歴管理ソフトウエアを実行することで、顧客（特に薬剤師、介護士）は、薬歴管理サーバ３３０（図１）が提供するサービスを受けることができる。薬歴管理サーバ３３０は、患者（被介護者）の医薬品の服用歴の作成及び管理する機能を備える。 The dialogue agent terminal 100 executes the drug history management software, so that customers (particularly pharmacists and caregivers) can receive services provided by the drug history management server 330 (FIG. 1). The medication history management server 330 has a function of creating and managing a medication history of a patient (cared person).
　対話エージェント端末１００は、医療トレーサビリティソフトウエアを実行することで、顧客（特に医療関係者）は、医療トレーサビリティサーバ３４０（図１）が提供するサービスを受けることができる。医療トレーサビリティサーバ３４０は、医薬品及び医療機器に関するデータ（安全性やリスク管理）を収集及び蓄積し、医療関係者が共同で利用できる機能を備える。 The dialogue agent terminal 100 executes the medical traceability software, so that the customer (particularly, a medical person) can receive the service provided by the medical traceability server 340 (FIG. 1). The medical traceability server 340 has a function that collects and accumulates data (safety and risk management) on medicines and medical devices, and can be used jointly by medical personnel.
　対話エージェント端末１００は、医療系ＳＮＳソフトウエアを実行することで、顧客は、医療系ＳＮＳサーバ３５０（図１）が提供するサービスを受けることができる。医療系ＳＮＳサーバ３５０は、手配されている医師や薬剤師が、顧客からメールやチャットにより薬の相談を含む医療の相談を受け付け、その回答をするサービスや、医師と医師で臨床症例を相談しあうサービスを実現する。 The interaction agent terminal 100 executes the medical SNS software, so that the customer can receive the service provided by the medical SNS server 350 (FIG. 1). In the medical SNS server 350, a doctor or pharmacist who has arranged receives medical consultation including consultation of medicine from a customer by e-mail or chat, and provides a service for answering the consultation, and consults a clinical case between a doctor and a doctor. Realize the service.
　情報受渡部１０１Ｃは、情報取得部１０１Ｂが取得した医療商品情報を、対話エージェント端末１００にインストールされている電子お薬手帳ソフトウエア、服薬支援ソフトウエア、薬歴管理ソフトウエア、医療トレーサビリティソフトウエア、及び医療系ＳＮＳソフトウエアのうちの少なくとも一つ以上に受け渡し、これらのソフトウエアを通じて対応するサーバに医療商品情報をアップロードすることができる。 The information delivery unit 101C converts the medical product information acquired by the information acquisition unit 101B into electronic medicine notebook software, medication support software, medication history management software, medical traceability software, And at least one of medical SNS software, and the medical product information can be uploaded to a corresponding server through these software.
　ここで、情報受渡部１０１Ｃは、電子お薬手帳ソフトウエア、服薬支援ソフトウエア、薬歴管理ソフトウエア、医療トレーサビリティソフトウエア、又は医療系ＳＮＳソフトウエアに対して、各ソフトウエアが取得可能な形式の情報として出力する（受け渡す）ことが好ましい。 Here, the information delivery unit 101C is a format that can be acquired by electronic medicine notebook software, medication support software, drug history management software, medical traceability software, or medical SNS software. It is preferable to output (pass) the information.
　また、図１に示す地域医療連携ネットワークシステム３７０は、調剤情報管理サーバ３７１と、自治体などの地域の病院３７２、歯科医院３７４、薬局３７６及び介護施設３７８とがＶＰＮ等のネットワーク２－１で接続された構成され、医師、歯科医師、薬剤師、看護師などが地域の患者の診療情報を共有できるシステムである。 In the regional medical cooperation network system 370 shown in FIG. 1, the dispensing information management server 371 is connected to a local hospital 372 such as a local government, a dental clinic 374, a pharmacy 376, and a nursing facility 378 via a network 2-1 such as a VPN. The system is configured so that doctors, dentists, pharmacists, nurses, and the like can share medical information of local patients.
　本例の対話エージェント端末１００の情報受渡部１０１Ｃは、情報提供サーバ１０から取得した医療商品情報（患者情報を含む）を、地域医療連携ネットワークシステム３７０を利用するためのソフトウエアに受け渡すことも可能である。 The information transfer unit 101C of the dialogue agent terminal 100 of this example may also transfer the medical product information (including patient information) acquired from the information providing server 10 to software for using the regional medical cooperation network system 370. It is possible.
　［情報提供方法］
　図１３及び図１４は、本発明に係る情報提供方法の実施形態を示すフローチャートである。 [Information provision method]
13 and 14 are flowcharts showing an embodiment of the information providing method according to the present invention.
　図１３及び図１４に示す情報提供方法は、前述した対話エージェント端末１００、対話エージェントサーバ２００、及び情報提供サーバ１０を含む情報提供システム１に適用される。 The information providing method shown in FIGS. 13 and 14 is applied to the information providing system 1 including the dialogue agent terminal 100, the dialogue agent server 200, and the information providing server 10 described above.
　図１３において、図１２に示した対話システムを利用する場合、顧客は、対話エージェント端末１００を操作し、対話エージェント端末１００にインストールされている対話型ソフトウエアを起動させる（ステップＳ１００）。 In FIG. 13, when using the interactive system shown in FIG. 12, the customer operates the interactive agent terminal 100 to activate the interactive software installed on the interactive agent terminal 100 (step S100).
　対話型ソフトウエアが起動すると、対話エージェント端末１００の表示入力部１２０には、対話エージェントを選択するための画面が表示される。顧客は、対話エージェント端末１００の表示入力部１２０の画面上で、話し相手（対話エージェント）を選択する（ステップＳ１０２）。 When the interactive software starts, a screen for selecting an interactive agent is displayed on the display input unit 120 of the interactive agent terminal 100. The customer selects a conversation partner (dialogue agent) on the screen of the display input unit 120 of the dialogue agent terminal 100 (step S102).
　図１５は、対話エージェントを選択するための表示入力部１２０の画面の一例を示す図である。 FIG. 15 is a diagram showing an example of a screen of the display input unit 120 for selecting a dialogue agent.
　図１５に示す表示入力部１２０の画面には、「誰と話がしたいですか？話し相手を選んで下さい」というメッセージと、複数の対話エージェントを示すアイコンボタンＡ１、Ａ２、Ａ３、及び「終了」ボタン１２４等が表示される。 The screen of the display input unit 120 shown in FIG. 15 includes a message “Who do you want to talk to? Please select a partner”, icon buttons A1, A2, A3 indicating a plurality of dialog agents, and “End”. Button 124 and the like are displayed.
　これらのアイコンボタンＡ１、Ａ２、Ａ３が示す対話エージェントは、それぞれ「薬剤師」、「役所職員」、「店員」である。 対 話 The dialog agents indicated by these icon buttons A1, A2, A3 are "pharmacist", "office staff", and "clerk", respectively.
　対話エージェントの選択は、対話エージェントに対応するアイコンボタンをタッチ（タップ）することで行うことができる。また、アイコンボタンをスクロールさせるボタンを操作することで、他の対話エージェント（例えば、世間話をする相手）の選択も可能である。 The selection of a dialog agent can be made by touching (tapping) the icon button corresponding to the dialog agent. By operating a button that scrolls the icon buttons, it is possible to select another dialogue agent (for example, a person who speaks small).
　顧客は、薬に関する相談をしたい場合には、対話エージェントとして「薬剤師」を選択し、行政に関する相談をしたい場合には、対話エージェントとして「役所職員」を選択し、買い物の代行サービスを受けたい場合には、対話エージェントとして「店員」を選択する。 The customer selects "pharmacist" as a dialogue agent when he / she wants to consult on medicines, and selects "government staff" as a dialogue agent when he / she wants to consult about administration, and wants to receive shopping agency services. , "Clerk" is selected as the dialogue agent.
　以下、対話エージェントとして「薬剤師」を選択した場合について説明する。 Hereinafter, the case where “pharmacist” is selected as the interactive agent will be described.
　対話エージェント端末１００により、対話エージェントとして「薬剤師」が選択されると、選択された対話エージェント（薬剤師）を示す情報が対話エージェントサーバ２００に通知される。 (4) When “pharmacist” is selected as a dialogue agent by the dialogue agent terminal 100, information indicating the selected dialogue agent (pharmacist) is notified to the dialogue agent server 200.
　対話エージェントサーバ２００は、対話エージェント（薬剤師）の選択結果を示す通知を受け付けると、顧客と薬剤師とが対話するための「シナリオ」を選択し、選択した「シナリオ」に応じた応答メッセージを生成し（ステップＳ２０２）、生成した応答メッセージを対話エージェント端末１００に送信する。 Upon receiving the notification indicating the selection result of the dialogue agent (pharmacist), the dialogue agent server 200 selects a “scenario” for the customer to interact with the pharmacist, and generates a response message according to the selected “scenario”. (Step S202), the generated response message is transmitted to the dialogue agent terminal 100.
　応答メッセージを受け付けた対話エージェント端末１００は、表示入力部１２０の画面に応答メッセージを表示するとともに、顧客が選択可能な複数の選択肢を表示する（ステップＳ１０４）。 (4) The dialog agent terminal 100 that has received the response message displays the response message on the screen of the display input unit 120 and displays a plurality of options that can be selected by the customer (step S104).
　図１６は、ステップＳ１０４における表示入力部１２０の画面の一例を示す図である。同図に示す表示入力部１２０の画面には、「どうしましたか？相談内容を選んで下さい」という応答メッセージと、複数の選択肢を示すアイコンボタンＢ１～Ｂ４、「戻る」ボタン１２６及び「終了」ボタン１２４等が表示される。尚、「戻る」ボタン１２６は、一つ前の画面に戻るための操作ボタンである。 FIG. 16 is a diagram showing an example of the screen of the display input unit 120 in step S104. On the screen of the display input unit 120 shown in the figure, a response message “What's up? Please select the content of the consultation”, icon buttons B1 to B4 indicating a plurality of options, a “return” button 126, and an “end” Button 124 and the like are displayed. The “return” button 126 is an operation button for returning to the previous screen.
　顧客は、複数の選択肢に対応するアイコンボタンＢ１～Ｂ４から一つのアイコンボタンをタッチすることで、所望の選択肢（知りたい情報）を選ぶことができる（ステップＳ１０６）。 (5) The customer can select a desired option (information to be known) by touching one of the icon buttons B1 to B4 corresponding to a plurality of options (step S106).
　本例では、ステップＳ１０６において、顧客により、「手持ちの薬の情報が知りたい」を示すアイコンボタンＢ３がタッチされたものとする。この場合、アイコンボタンＢ３に対応する選択肢「手持ちの薬の情報が知りたい」を示す情報が対話エージェントサーバ２００に送信される。 In this example, it is assumed that in step S106, the customer has touched the icon button B3 indicating "I want to know the information on the medicine on hand". In this case, information indicating the option “I want to know the information on the medicine on hand” corresponding to the icon button B3 is transmitted to the dialogue agent server 200.
　対話エージェントサーバ２００は、「手持ちの薬の情報が知りたい」を示す情報（選択結果）を受け付けると、顧客と薬剤師とが対話するための「シナリオ」から、「手持ちの薬の情報が知りたい」に対応する応答メッセージ（カメラ操作指示）を生成し（ステップＳ２０４）、生成した応答メッセージを対話エージェント端末１００に送信する。 Upon receiving the information (selection result) indicating “I want to know the information on the drug on hand”, the dialog agent server 200 reads “I want to know the information on the drug on hand” from the “scenario” for the customer and the pharmacist to talk. Is generated (step S204), and the generated response message is transmitted to the dialogue agent terminal 100.
　応答メッセージを受け付けた対話エージェント端末１００は、図１７に示すように表示入力部１２０の画面に応答メッセージ（カメラ操作指示）を表示するとともに、カメラを示すアイコンボタンＣを表示する（ステップＳ１０８）。 The dialogue agent terminal 100 that has received the response message displays the response message (camera operation instruction) on the screen of the display input unit 120 and the icon button C indicating the camera as shown in FIG. 17 (step S108).
　図１７は、ステップＳ１０８における表示入力部１２０の画面の一例を示す図である。同図に示す表示入力部１２０の画面には、「カメラで手持ちの薬に付加されたバーコードを読んで下さい」という応答メッセージと、対話エージェント端末１００のカメラ部１４１をバーコードリーダとして起動させるアイコンボタンＣ、「戻る」ボタン１２６及び「終了」ボタン１２４等が表示される。 FIG. 17 is a diagram showing an example of the screen of the display input unit 120 in step S108. On the screen of the display input unit 120 shown in the figure, a response message “Please read the barcode added to the medicine on hand with the camera” and the camera unit 141 of the interactive agent terminal 100 are activated as a barcode reader. An icon button C, a "return" button 126, an "end" button 124, and the like are displayed.
　顧客は、手持ちの薬を準備するとともに、カメラのアイコンボタンＣをタッチしてカメラ部１４１をバーコードリーダとして起動させ、カメラ部１４１により手持ちの薬に付加されたバーコードを撮像することで、そのバーコードの情報（ＧＳ１識別コード）を読み取らせる（ステップＳ１１０）。 The customer prepares the medicine on hand, activates the camera unit 141 as a barcode reader by touching the icon button C of the camera, and images the barcode added to the medicine on hand by the camera unit 141. The bar code information (GS1 identification code) is read (step S110).
　本例では、図７及び図８に示した分包薬の分包袋５０に貼付されたラベル４０に付された一次元のバーコード４４、又は図９に示した分包薬の分包袋５０－２に貼付されたラベル４０－２に付された二次元のバーコード４４－２を読み取ることで、商品識別情報がバーコード化された、バーコード情報としてのＧＳ１識別コードを取得する。 In this example, the one-dimensional bar code 44 attached to the label 40 attached to the sachet 50 of the sachet shown in FIGS. 7 and 8, or the sachet of the sachet shown in FIG. By reading the two-dimensional barcode 44-2 attached to the label 40-2 affixed to 50-2, the GS1 identification code as barcode information in which the product identification information is converted into a barcode is obtained.
　尚、分包薬は、現在服用している分包薬に限らず、残薬（飲み残し薬）でもよい。特に残薬は、その詳細情報（薬の種類、調剤日等）が不明であることが多い。また、ＰＴＰシートの薬剤も、そのＰＴＰシートに印刷されているバーコードを読み取ることで、ＧＳ１識別コードを取得することができる。 分 In addition, the packaged medicine is not limited to the currently used packaged medicine, and may be a residual medicine (a left-over medicine). In particular, detailed information (type of drug, dispensing date, etc.) of the residual drug is often unknown. Also, the medicine on the PTP sheet can acquire the GS1 identification code by reading the barcode printed on the PTP sheet.
　図１４に示すように対話エージェント端末１００により取得されたＧＳ１識別コードは、対話エージェントサーバ２００を通じて情報提供サーバ１０に送信される。 ＧAs shown in FIG. 14, the GS1 identification code acquired by the dialogue agent terminal 100 is transmitted to the information providing server 10 through the dialogue agent server 200.
　情報提供サーバ１０は、対話エージェント端末１００からＧＳ１識別コードに基づいて医療商品情報の取得要求を受け付けると、ＧＳ１識別コードに基づいてデータベース１４（商品データベース１４Ａ）からＧＳ１識別コードに関連付けられた医療商品情報を検索し、ＧＳ１識別コードに対応する医療商品情報を取得する（ステップＳ１２）。 When the information providing server 10 receives the medical product information acquisition request from the dialog agent terminal 100 based on the GS1 identification code, the medical product associated with the GS1 identification code from the database 14 (product database 14A) based on the GS1 identification code. The information is searched, and the medical product information corresponding to the GS1 identification code is obtained (step S12).
　情報提供サーバ１０により取得された医療商品情報は、対話エージェントサーバ２００を通じて対話エージェント端末１００に送信される。 The medical product information obtained by the information providing server 10 is transmitted to the dialogue agent terminal 100 through the dialogue agent server 200.
　医療商品情報を受信した対話エージェント端末１００は、表示入力部１２０の画面に医療商品情報を表示するとともに、この医療商品情報を別のソフトウエアに受け渡すための処理を実行させるアイコンボタンを表示する（ステップＳ１１２）。 The interactive agent terminal 100 that has received the medical product information displays the medical product information on the screen of the display input unit 120 and displays an icon button for executing a process for transferring the medical product information to another software. (Step S112).
　図１８は、ステップＳ１１２～ステップＳ１１６における表示入力部１２０の画面の一例を示す図である。同図に示す表示入力部１２０の画面には、ＧＳ１識別コードが読み取られた分包薬の薬剤画像及び薬剤情報、「戻る」ボタン１２６、「電子お薬手帳と同期する」ボタン１２８、及び「終了」ボタン１２４等が表示される。尚、医療商品情報としては、「薬剤の名前」「用法・用量」「薬剤を渡した日」「副作用」等を更に表示することができ、また、顧客の情報、処方した医師の名前、調剤した薬局等の情報も表示することが可能である。 FIG. 18 is a diagram showing an example of the screen of the display input unit 120 in steps S112 to S116. On the screen of the display input unit 120 shown in the figure, the medicine image and medicine information of the packaged medicine from which the GS1 identification code has been read, the "return" button 126, the "synchronize with the electronic medicine notebook" button 128, and the " An "end" button 124 and the like are displayed. The medical product information can further include “name of drug”, “dose / dose”, “date of delivering the drug”, “side effects”, etc., as well as customer information, the name of the prescribed doctor, It is also possible to display information on the pharmacies and the like that have been used.
　本例の対話エージェント端末１００には、医療商品情報を必要とするソフトウエア（別のソフトウエア）として、電子お薬手帳ソフトウエアがインストールされているため、「電子お薬手帳と同期する」ボタン１２８が表示されるようになっている。 Since the electronic medicine notebook software is installed in the dialogue agent terminal 100 of the present example as software (other software) that requires medical product information, a “synchronize with electronic medicine notebook” button is clicked. 128 is displayed.
　尚、電子お薬手帳ソフトウエアに限らず、又は電子お薬手帳ソフトウエアとともに、服薬支援ソフトウエア、薬歴管理ソフトウエア、医療トレーサビリティソフトウエア、又は医療系ＳＮＳソフトウエア等がインストールされている場合には、複数のソフトウエアと同期するためのアイコンボタンを表示することができる。 In addition, when not only the electronic medication notebook software, but also the medication support software, medication history management software, medical traceability software, medical SNS software, etc. are installed together with the electronic medication notebook software Can display an icon button for synchronizing with a plurality of software.
　顧客は、取得した医療商品情報を、別のソフトウエア（本例では電子お薬手帳ソフトウエア）に受け渡すか否かを判断し、受け渡すことに同意する場合には、表示入力部１２０の画面上の「電子お薬手帳と同期する」ボタン１２８にタッチする（ステップＳ１１４）。 The customer determines whether or not to pass the acquired medical product information to another software (in this example, electronic medicine notebook software), and if the customer agrees to the delivery, the display / input unit 120 Touch the “synchronize with electronic medication notebook” button 128 on the screen (step S114).
　対話エージェント端末１００の情報受渡部１０１Ｃは、「電子お薬手帳と同期する」ボタン１２８がタッチされると、取得した医療商品情報を、別のソフトウエア（本例では電子お薬手帳ソフトウエア）が取得可能な形式の情報として出力する（受け渡す）（ステップＳ１１６）。 When the "synchronize with electronic medication notebook" button 128 is touched, the information delivery unit 101C of the dialogue agent terminal 100 transmits the acquired medical product information to another software (in this example, electronic medication notebook software). Is output (transferred) as information in a format that can be obtained (step S116).
　医療商品情報を受け取った電子お薬手帳ソフトウエアは、受け取った医療商品情報を管理できるように、お薬手帳サーバ３１０に送信することができる。 The electronic medicine notebook software that has received the medical product information can transmit the received medical product information to the medicine notebook server 310 so that the received medical product information can be managed.
　尚、電子お薬手帳ソフトウエア、服薬支援ソフトウエア、薬歴管理ソフトウエア、医療トレーサビリティソフトウエア、及び医療系ＳＮＳソフトウエア等の複数のソフトウエアがインストールされている場合には、複数のソフトウエアに対応するアイコンボタンのうちの一つ以上が選択されてタッチされると、選択されたソフトウエアに医療商品情報を受け渡すことができる。 If multiple software such as electronic medication notebook software, medication support software, medication history management software, medical traceability software, and medical SNS software are installed, multiple software When one or more of the icon buttons corresponding to is selected and touched, the medical product information can be transferred to the selected software.
　また、対話エージェント端末１００又は事業者端末４００は、対話エージェントサーバ２００を経由して、又は対話エージェントサーバ２００を経由させずに、医療商品から取得した商品識別情報（ＧＳ１識別コード）を情報提供サーバ１０に送信することで、医療商品の詳細情報、事業者の情報、または顧客の情報を取得することができる。 Further, the dialogue agent terminal 100 or the business entity terminal 400 transmits the product identification information (GS1 identification code) obtained from the medical product via the dialogue agent server 200 or without passing through the dialogue agent server 200. By transmitting the information to 10, it is possible to acquire detailed information of a medical product, information of a company, or information of a customer.
　更に、情報提供サーバ１０は、図示しない認証サーバと連携し、情報提供サーバ１０にアクセスする対話エージェント端末１００の顧客又は事業者端末４００の事業者（アクセス者）に対して、医療商品の詳細情報、事業者の情報、又は顧客の情報に閲覧制限を設けることが可能である。例えば、顧客が医師又は薬剤師の場合は、ＧＳ１識別コードに関連付けて登録された医療商品の詳細情報の他に、事業者の情報、顧客（患者）の情報、病院情報又は薬局情報の閲覧を可能にし、顧客が患者の場合、医療商品の詳細情報及び処方年月日の閲覧を可能にし、個人情報の閲覧を制限（自分自身の情報は許可）することができる。尚、医師又は薬剤師の認証は、例えば、医療従事者に発行されているHPKI（Healthcare Public Key Infrastructure）等の医療ＩＤカードを使用して行うことができ、これにより「なりすまし」を回避することができる。 Further, the information providing server 10 cooperates with an authentication server (not shown) to provide detailed information of the medical product to the customer of the dialogue agent terminal 100 or the business entity (accessor) of the business entity terminal 400 accessing the information providing server 10. It is possible to set browsing restrictions on the information of the business or the information of the customer. For example, when the customer is a doctor or a pharmacist, in addition to the detailed information of the medical product registered in association with the GS1 identification code, it is possible to browse information of a business operator, information of a customer (patient), information of a hospital or pharmacy information. In the case where the customer is a patient, it is possible to browse the detailed information of the medical product and the prescription date, and restrict the browsing of personal information (permit own information). In addition, the authentication of a doctor or a pharmacist can be performed using a medical ID card such as HPKI (Healthcare Public Key Infrastructure) issued to a medical worker, thereby avoiding “spoofing”. it can.
　［その他］
　本実施形態では、情報提供サーバ１０内にデータベース１４が設けられているが、これに限らず、一つ以上の施設（薬局）２０又は事業者端末４００のＰＣ（personal computer）の記憶部にデータベース（例えば、その施設により一包化された分包薬に関する医療商品情報を管理するデータベース、事業者が取り扱っている医療商品の情報、事業者の情報を管理するデータベース）を構築し、情報提供サーバ１０が、一つ以上の施設又は事業者に分散したデータベースを一つのデータベースとして取り扱うことができる分散型データベースとしてもよい。 [Others]
In the present embodiment, the database 14 is provided in the information providing server 10. However, the present invention is not limited to this, and the database is stored in one or more facilities (pharmacies) 20 or a storage unit of a personal computer (PC) of the business entity terminal 400. (For example, a database that manages medical product information on packaged medicines packaged by the facility, information on medical products handled by businesses, and a database that manages information on businesses), and provides an information providing server. 10 may be a distributed database that can handle a database distributed to one or more facilities or businesses as one database.
　また、本実施形態において、例えば、情報提供サーバ１０のＣＰＵ１２、薬剤分包監査装置２２のＣＰＵ２２Ａ、薬剤監査部２２Ｆ、発番部２２Ｇの各処理部のハードウエア的な構造は、次に示すような各種のプロセッサ（processor）である。各種のプロセッサには、ソフトウエア（プログラム）を実行して各種の処理部として機能する汎用的なプロセッサであるＣＰＵ（Central Processing Unit）、ＦＰＧＡ（Field Programmable Gate Array）などの製造後に回路構成を変更可能なプロセッサであるプログラマブルロジックデバイス（Programmable Logic Device：ＰＬＤ）、ＡＳＩＣ（Application Specific Integrated Circuit）などの特定の処理を実行させるために専用に設計された回路構成を有するプロセッサである専用電気回路などが含まれる。 In the present embodiment, for example, the hardware structures of the CPU 12 of the information providing server 10, the CPU 22A of the medicine packaging inspection device 22, the medicine inspection unit 22F, and the numbering unit 22G are as follows. Various processors. For various processors, the circuit configuration is changed after the production of CPUs (Central Processing Units) and FPGAs (Field Programmable Gate Arrays), which are general-purpose processors that execute software (programs) and function as various processing units. A programmable logic device (Programmable Logic Device: PLD) that is a possible processor, a dedicated electric circuit that is a processor having a circuit configuration specifically designed to execute a specific process such as an ASIC (Application Specific Integrated Circuit), and the like. included.
　一つの処理部は、これら各種のプロセッサのうちの一つで構成されていてもよいし、同種または異種の二つ以上のプロセッサ（例えば、複数のＦＰＧＡ、あるいはＣＰＵとＦＰＧＡの組み合わせ）で構成されてもよい。また、複数の処理部を一つのプロセッサで構成してもよい。複数の処理部を一つのプロセッサで構成する例としては、第１に、一つ以上のＣＰＵとソフトウエアの組合せで一つのプロセッサを構成し、このプロセッサが複数の処理部として機能する形態がある。第２に、システムオンチップ（System On Chip：ＳｏＣ）などに代表されるように、複数の処理部を含むシステム全体の機能を一つのＩＣ（Integrated Circuit）チップで実現するプロセッサを使用する形態がある。このように、各種の処理部は、ハードウエア的な構造として、上記各種のプロセッサを一つ以上用いて構成される。更に、これらの各種のプロセッサのハードウエア的な構造は、より具体的には、半導体素子などの回路素子を組み合わせた電気回路（circuitry）である。 One processing unit may be configured by one of these various processors, or configured by two or more processors of the same type or different types (for example, a plurality of FPGAs or a combination of a CPU and an FPGA). May be. Further, a plurality of processing units may be configured by one processor. As an example of configuring a plurality of processing units with one processor, first, there is a form in which one processor is configured with a combination of one or more CPUs and software, and this processor functions as a plurality of processing units. . Second, as represented by a system-on-chip (System-on-Chip: SoC), a form in which a processor that realizes the functions of the entire system including a plurality of processing units with a single IC (Integrated Circuit) chip is used. is there. As described above, the various processing units are configured by using one or more of the various processors described above as a hardware structure. Furthermore, the hardware structure of these various processors is, more specifically, an electric circuit (circuitry) in which circuit elements such as semiconductor elements are combined.
　また、本実施形態では、対話エージェント端末１００としてスマートフォンを例に説明したが、これに限らず、例えば、タブレット端末、携帯情報端末等を使用することができる。 Also, in the present embodiment, a smartphone has been described as an example of the dialog agent terminal 100, but the present invention is not limited to this, and a tablet terminal, a portable information terminal, or the like can be used.
　更に、本発明は上述した実施形態に限定されず、本発明の精神を逸脱しない範囲で種々の変形が可能であることは言うまでもない。 Furthermore, the present invention is not limited to the above-described embodiment, and it goes without saying that various modifications can be made without departing from the spirit of the present invention.
１　情報提供システム
２、２－１　ネットワーク
１０　情報提供サーバ
１２、２２Ａ　ＣＰＵ
１４　データベース
１４Ａ　商品データベース
１４Ｂ　事業者データベース
１４Ｃ　顧客データベース
１６　情報提供部
１８、２２Ｃ－１、２２Ｃ－２　通信部
２０　施設
２２　薬剤分包監査装置
２２Ｂ　薬剤分包部
２２Ｅ　撮像部
２２Ｆ　薬剤監査部
２２Ｇ　発番部
２２Ｈ　プリンタ
２２Ｉ　表示部
２２Ｊ　操作部
２４　レセプトコンピュータ
４０、４０－２　ラベル
４２　数字情報
４４、４４－２　バーコード
４６、４６－２　名前
４７、４７－２　服用時期
４８、４８－２　薬剤文字情報
５０、５０－２　分包袋
５２、５２－２　薬剤
１００　対話エージェント端末
１０１　主制御部
１０１Ａ　対話処理部
１０１Ｂ　情報取得部
１０１Ｃ　情報受渡部
１０２　筐体
１１０　無線通信部
１２０　表示入力部
１２１　表示パネル
１２２　操作パネル
１２４　ボタン
１２６　ボタン
１２８　ボタン
１３０　通話部
１３１　スピーカ
１３２　マイクロホン
１４０　操作部
１４１　カメラ部
１５０　記憶部
１５１　内部記憶部
１５２　外部記憶部
１６０　外部入出力部
１７０　受信部
１７０　ＧＰＳ受信部
１８０　モーションセンサ部
１９０　電源部
２００　対話エージェントサーバ
２１０　通信部
２２０　ＣＰＵ
２３０　対話データベース
２４０　メモリ
３１０　電子お薬手帳サーバ
３２０　服薬支援サーバ
３３０　薬歴管理サーバ
３４０　医療トレーサビリティサーバ
３５０　医療系ＳＮＳサーバ
３７０　地域医療連携ネットワークシステム
３７１　調剤情報管理サーバ
３７２　病院
３７４　歯科医院
３７６　薬局
３７８　介護施設
４００　事業者端末
Ａ１、Ａ２、Ａ３、Ｂ１、Ｂ２、Ｂ３、Ｂ４、Ｃ　アイコンボタン
Ｓ１２、Ｓ１００～Ｓ１１６、Ｓ２０２、Ｓ２０４　ステップ 1 Information Providing System 2, 2-1 Network 10 Information Providing Server 12, 22A CPU
14 database 14A product database 14B business database 14C customer database 16 information providing unit 18, 22C-1, 22C-2 communication unit 20 facility 22 medicine packaging inspection device 22B medicine packaging inspection unit 22E imaging unit 22F medicine inspection unit 22G Unit 22H Printer 22I Display unit 22J Operation unit 24 Recept computer 40, 40-2 Label 42 Numerical information 44, 44-2 Barcode 46, 46-2 Name 47, 47-2 Taking time 48, 48-2 Drug character information 50 , 50-2 sachet 52, 52-2 medicine 100 interaction agent terminal 101 main control unit 101A interaction processing unit 101B information acquisition unit 101C information delivery unit 102 housing 110 wireless communication unit 120 display input unit 121 display panel 122 operation panel 124 button 126 button 128 button 130 Communication unit 131 Speaker 132 Microphone 140 Operation unit 141 Camera unit 150 Storage unit 151 Internal storage unit 152 External storage unit 160 External input / output unit 170 Reception unit 170 GPS reception unit 180 Motion sensor unit 190 Power supply unit 200 Dialogue agent server 210 Communication unit 220 CPU
230 Dialogue database 240 Memory 310 Electronic medication notebook server 320 Medication support server 330 Medication history management server 340 Medical traceability server 350 Medical SNS server 370 Regional medical cooperation network system 371 Dispensing information management server 372 Hospital 374 Dental clinic 376 Pharmacy 378 Nursing facility 400 Business terminal A1, A2, A3, B1, B2, B3, B4, C Icon button S12, S100 to S116, S202, S204 Step

Claims (29)

  1. 　情報提供サーバと対話エージェント端末とからなる情報提供システムにおいて、
    　前記情報提供サーバは、
    　医薬品又は医療機器を含む医療商品を特定する商品識別情報と前記商品識別情報に対応する少なくとも前記医療商品の詳細情報を含む医療商品情報とを関連付けて管理するデータベースと、
    　前記対話エージェント端末からネットワークを介して受信する前記商品識別情報に基づいて、前記データベースから前記商品識別情報に関連付けられた前記医療商品情報を読み出し、前記対話エージェント端末に提供する情報提供部と、
    　を備え、
    　前記対話エージェント端末は、
    　顧客から対話方式で情報を受け付ける対話型インターフェースと、
    　前記対話型インターフェースに基づいて前記商品識別情報を受け付ける受付部と、
    　前記受付部により受け付けた前記商品識別情報を前記情報提供サーバにネットワークを介して送信し、前記情報提供サーバから前記商品識別情報に関連付けられた前記医療商品情報を取得する情報取得部と、
    　前記情報取得部が取得した前記医療商品情報を、前記医療商品情報を必要とするソフトウエアに受け渡す情報受渡部と、
    　を備えた情報提供システム。     In an information providing system consisting of an information providing server and a dialog agent terminal,
    The information providing server includes:
    A database that manages the product identification information specifying the medical product including the drug or the medical device and the medical product information including at least the detailed information of the medical product corresponding to the product identification information, and
    An information providing unit that reads the medical product information associated with the product identification information from the database based on the product identification information received from the dialogue agent terminal via a network, and provides the medical product information to the dialogue agent terminal;
    With
    The dialogue agent terminal comprises:
    An interactive interface for receiving information interactively from customers,
    A receiving unit that receives the product identification information based on the interactive interface;
    An information acquisition unit that transmits the product identification information received by the reception unit to the information providing server via a network, and acquires the medical product information associated with the product identification information from the information providing server,
    An information transfer unit that transfers the medical product information acquired by the information acquisition unit to software that requires the medical product information,
    Information providing system equipped with.
  2. 　前記商品識別情報は、バーコード情報である請求項１に記載の情報提供システム。 The information providing system according to claim 1, wherein the product identification information is barcode information.
  3. 　前記医療商品は医薬品であり、前記商品識別情報は、前記医薬品を識別するバーコード情報である、請求項１に記載の情報提供システム。 The information providing system according to claim 1, wherein the medical product is a drug, and the product identification information is barcode information for identifying the drug.
  4. 　前記バーコード情報は、ＧＳ１識別コードである請求項２又は３に記載の情報提供システム。 4. The information providing system according to claim 2, wherein the barcode information is a GS1 identification code.
  5. 　前記医療商品は、一回に服用する薬剤が分包袋に収納された分包薬であり、
    　前記商品識別情報は、前記分包薬を特定する識別情報であり、バーコードとして前記分包袋に付加される、請求項２から４のいずれか１項に記載の情報提供システム。     The medical product is a packaged medicine in which a medicine to be taken at a time is stored in a sachet.
    The information providing system according to any one of claims 2 to 4, wherein the product identification information is identification information for specifying the packaged medicine, and is added to the sachet as a barcode.
  6. 　前記分包薬を特定する識別情報がユニーク識別情報である、請求項５に記載の情報提供システム。 6. The information providing system according to claim 5, wherein the identification information for specifying the packaged medicine is unique identification information.
  7. 　前記データベースは、前記商品識別情報に関連付けて、前記商品識別情報に対応する前記医薬品の詳細情報である医薬品情報を管理し、
    　前記情報提供部は、前記医療商品情報として少なくとも前記医薬品情報を提供する、請求項１から６のいずれか１項に記載の情報提供システム。     The database, in association with the product identification information, manages drug information that is detailed information of the drug corresponding to the product identification information,
    The information providing system according to claim 1, wherein the information providing unit provides at least the drug information as the medical product information.
  8. 　前記データベースは、前記商品識別情報に関連付けて、前記商品識別情報に対応する前記医薬品の詳細情報である医薬品情報とともに、前記医薬品の処方年月日、患者情報、処方した医療機関情報、及び調剤した施設の施設情報のうちの少なくとも患者情報を管理し、
    　前記情報提供部は、前記医療商品情報として少なくとも前記医薬品情報及び前記患者情報を提供する、請求項１から７のいずれか１項に記載の情報提供システム。     The database, in association with the product identification information, along with drug information that is detailed information of the drug corresponding to the product identification information, prescription date of the drug, patient information, prescribed medical institution information, and dispensed Manage at least the patient information of the facility information of the facility,
    The information providing system according to claim 1, wherein the information providing unit provides at least the medicine information and the patient information as the medical product information.
  9. 　一つ以上の施設により調剤された前記医薬品の医薬品情報が、前記商品識別情報に関連付けて前記施設から前記情報提供サーバにアップロードされると、前記データベースは、前記アップロードされた前記商品識別情報に関連付けて前記医薬品情報を管理する、請求項１から８のいずれか１項に記載の情報提供システム。 When the drug information of the drug dispensed by one or more facilities is uploaded from the facility to the information providing server in association with the product identification information, the database is associated with the uploaded product identification information. The information providing system according to any one of claims 1 to 8, wherein the drug information is managed by using the information.
  10. 　前記施設から前記商品識別情報に関連付けて前記医薬品の処方データに記載された情報が前記情報提供サーバにアップロードされると、前記データベースは、前記商品識別情報に関連付けて前記処方データに記載された情報を、前記医療商品情報として更に管理する請求項９に記載の情報提供システム。 When the information described in the prescription data of the drug in association with the product identification information from the facility is uploaded to the information providing server, the database associates the product identification information with the information described in the prescription data. The information providing system according to claim 9, further managing the medical product information as the medical product information.
  11. 　前記医療商品は医療機器であり、前記商品識別情報は、前記医療機器を識別するバーコード情報である、請求項１に記載の情報提供システム。 The information providing system according to claim 1, wherein the medical product is a medical device, and the product identification information is barcode information for identifying the medical device.
  12. 　前記医療商品は医療材料であり、前記商品識別情報は、前記医療材料を識別するバーコード情報である、請求項１に記載の情報提供システム。 The information providing system according to claim 1, wherein the medical product is a medical material, and the product identification information is barcode information for identifying the medical material.
  13. 　前記受付部は、カメラを含み、前記対話型インターフェースに基づいて前記カメラが操作され、前記医療商品に付加された前記商品識別情報を示すバーコードが撮像されると、前記撮像された前記バーコードから前記商品識別情報を取得する、請求項１から１２のいずれか１項に記載の情報提供システム。 The reception unit includes a camera, the camera is operated based on the interactive interface, and when a barcode indicating the product identification information added to the medical product is imaged, the imaged barcode The information providing system according to any one of claims 1 to 12, wherein the product identification information is obtained from a computer.
  14. 　前記ソフトウエアは、電子お薬手帳ソフトウエア、服薬支援ソフトウエア、薬歴管理ソフトウエア、医療トレーサビリティソフトウエア、及び医療系ＳＮＳソフトウエアのうちの一つ以上を含む、請求項１から１３のいずれか１項に記載の情報提供システム。 14. The software according to any one of claims 1 to 13, wherein the software includes one or more of electronic medication notebook software, medication support software, medication history management software, medical traceability software, and medical SNS software. 2. The information providing system according to claim 1.
  15. 　前記情報受渡部は、前記対話型インターフェースに基づいて複数の種類の前記ソフトウエアのうちの一つ以上が選択されると、前記選択された前記ソフトウエアに前記医療商品情報を受け渡す、請求項１から１４のいずれか１項に記載の情報提供システム。 The information delivery unit, when one or more of a plurality of types of the software is selected based on the interactive interface, transfers the medical product information to the selected software. 15. The information providing system according to any one of 1 to 14.
  16. 　請求項１から１５のいずれか１項に記載の情報提供システムを構成する情報提供サーバ。 An information providing server constituting the information providing system according to any one of claims 1 to 15.
  17. 　医薬品、医療機器を含む医療商品を製造または販売する事業者の事業者端末及び前記医療商品を使用する顧客の前記対話エージェント端末にネットワークを介して接続され、情報のやり取りを行う通信部と、
    　前記事業者端末から前記通信部を介して前記医療商品を特定する商品識別情報、前記医療商品の詳細情報、および前記事業者の情報を受け付ける第１の受付部と、
    　前記事業者端末または前記対話エージェント端末から前記通信部を介して前記顧客が使用する前記医療商品の前記商品識別情報と前記顧客の情報とを受け付ける第２の受付部と、
    　前記事業者端末または前記対話エージェント端末から前記商品識別情報に基づく情報の閲覧要求を受け付ける第３の受付部と、を備え、
    　前記データベースは、
    　前記第１の受付部により受け付けた前記商品識別情報と前記医療商品の詳細情報とを関連付けて管理する商品データベースと、
    　前記第１の受付部により受け付けた前記商品識別情報と前記事業者の情報とを関連付けて管理する事業者データベースと、
    　前記第２の受付部により受け付けた前記商品識別情報と前記顧客の情報とを関連付けて管理する顧客データベースと、を含み、
    　前記情報提供部は、前記第３の受付部により受け付けた前記商品識別情報に基づいて前記商品データベース、前記事業者データベース、または前記顧客データベースから前記商品識別情報に関連付けられた前記医療商品の詳細情報、前記事業者の情報、または前記顧客の情報を読み出し、前記事業者端末または前記対話エージェント端末に提供する、請求項１６に記載の情報提供サーバ。     Pharmaceuticals, a communication unit that is connected via a network to the business agent terminal of a company that manufactures or sells medical products including medical devices and the interaction agent terminal of a customer who uses the medical products, and exchanges information,
    A first reception unit that receives the product identification information that specifies the medical product from the business terminal via the communication unit, detailed information of the medical product, and information of the business;
    A second receiving unit that receives the product identification information and the customer information of the medical product used by the customer from the business terminal or the interaction agent terminal via the communication unit;
    A third accepting unit that accepts a browsing request for information based on the product identification information from the business entity terminal or the dialogue agent terminal,
    The database is
    A product database that manages the product identification information received by the first reception unit and the detailed information of the medical product in association with each other;
    A company database that manages the product identification information received by the first reception unit and the information of the company in association with each other;
    A customer database that manages the product identification information and the customer information received by the second reception unit in association with each other,
    The information providing unit is a detailed information of the medical product associated with the product identification information from the product database, the business operator database, or the customer database based on the product identification information received by the third reception unit. 17. The information providing server according to claim 16, wherein the information of the business or the information of the customer is read and provided to the business terminal or the dialogue agent terminal.
  18. 　情報提供サーバと対話エージェント端末とからなる情報提供システムが実行する情報提供方法であって、
    　顧客から対話方式で情報を受け付ける対話型インターフェースに基づいて、医薬品又は医療機器を含む医療商品を特定する商品識別情報を受け付けるステップと、
    　前記商品識別情報を受け付けると、前記商品識別情報をネットワークを介して前記情報提供サーバに送信し、前記商品識別情報に対応する少なくとも前記医療商品の詳細情報を含む医療商品情報の取得を要求するステップと、
    　前記商品識別情報を受信すると、前記商品識別情報と前記商品識別情報に対応する前記医療商品情報とを関連付けて管理する商品データベースから、前記商品識別情報に対応する前記医療商品情報を読み出し、前記対話エージェント端末に送信するステップと、
    　前記医療商品情報を受信すると、前記医療商品情報を必要とするソフトウエアに前記医療商品情報を受け渡すステップと、
    　を含む情報提供方法。     An information providing method executed by an information providing system including an information providing server and a dialogue agent terminal,
    Based on an interactive interface that receives information interactively from a customer, receiving product identification information that specifies a medical product including a drug or a medical device;
    Receiving the product identification information, transmitting the product identification information to the information providing server via a network, and requesting acquisition of medical product information including at least detailed information of the medical product corresponding to the product identification information; When,
    Upon receiving the product identification information, the medical product information corresponding to the product identification information is read from a product database that manages the product identification information in association with the medical product information corresponding to the product identification information, and the dialogue is performed. Transmitting to the agent terminal;
    When receiving the medical product information, transferring the medical product information to software that requires the medical product information,
    Information providing method including.
  19. 　前記商品識別情報は、バーコード情報である請求項１８に記載の情報提供方法。 19. The information providing method according to claim 18, wherein the product identification information is barcode information.
  20. 　前記バーコード情報は、ＧＳ１識別コードである請求項１９に記載の情報提供方法。 20. The information providing method according to claim 19, wherein the barcode information is a GS1 identification code.
  21. 　前記商品識別情報を受け付けるステップは、前記対話型インターフェースに基づいてカメラが操作され、前記医療商品に付加された前記商品識別情報を示すバーコードが撮像されると、前記撮像された前記バーコードから前記商品識別情報を取得する、請求項１８から２０のいずれか１項に記載の情報提供方法。 The step of receiving the product identification information, when a camera is operated based on the interactive interface, and a barcode indicating the product identification information added to the medical product is imaged, from the imaged barcode The information providing method according to any one of claims 18 to 20, wherein the product identification information is acquired.
  22. 　前記ソフトウエアは、電子お薬手帳ソフトウエア、服薬支援ソフトウエア、薬歴管理ソフトウエア、医療トレーサビリティソフトウエア、及び医療系ＳＮＳソフトウエアのうちの一つ以上を含む、請求項１８から２１のいずれか１項に記載の情報提供方法。 22. The software according to any one of claims 18 to 21, wherein the software includes one or more of electronic medication notebook software, medication support software, medication history management software, medical traceability software, and medical SNS software. Or the information providing method according to item 1.
  23. 　前記医療商品情報を受け渡すステップは、前記対話型インターフェースに基づいて複数の種類の前記ソフトウエアのうちの一つ以上が選択されると、前記選択された前記ソフトウエアに前記医療商品情報を受け渡す、請求項１８から２２のいずれか１項に記載の情報提供方法。 The step of transferring the medical product information includes, when one or more of a plurality of types of the software is selected based on the interactive interface, receiving the medical product information to the selected software. The information providing method according to any one of claims 18 to 22, which passes the information.
  24. 　請求項１から１５のいずれか１項に記載の情報提供システムを構成する対話エージェント端末にインストールされる情報提供ソフトウエアであって、
    　顧客と対話方式で情報を受け付ける対話型インターフェースの機能と、
    　前記対話型インターフェースに基づいて、医薬品又は医療機器を含む医療商品を特定する商品識別情報を受け付ける機能と、
    　前記商品識別情報を受け付けると、前記商品識別情報をネットワークを介して前記情報提供サーバに送信し、前記商品識別情報に対応する少なくとも前記医療商品の詳細情報を含む医療商品情報の取得を要求する機能と、
    　前記情報提供サーバから前記医療商品情報を受信すると、前記医療商品情報を必要とする他のソフトウエアに前記医療商品情報を受け渡す機能と、
    　を前記対話エージェント端末に実現させる情報提供ソフトウエア。     An information providing software installed in a dialogue agent terminal constituting the information providing system according to any one of claims 1 to 15,
    An interactive interface that accepts information interactively with customers,
    Based on the interactive interface, a function of receiving product identification information specifying a medical product including a pharmaceutical or a medical device,
    A function of receiving the product identification information, transmitting the product identification information to the information providing server via a network, and requesting acquisition of medical product information including at least detailed information of the medical product corresponding to the product identification information. When,
    When receiving the medical product information from the information providing server, a function of passing the medical product information to other software that requires the medical product information,
    Information providing software for causing the dialogue agent terminal to implement the above.
  25. 　前記商品識別情報を受け付ける機能は、前記対話エージェント端末が備えているカメラを動作可能にし、前記対話型インターフェースに基づいて前記カメラが操作され、前記医療商品に付加された前記商品識別情報を示すバーコードが撮像されると、前記撮像された前記バーコードから前記商品識別情報を取得する、請求項２４に記載の情報提供ソフトウエア。 The function of receiving the product identification information enables a camera included in the dialogue agent terminal to operate, the camera is operated based on the interactive interface, and a bar indicating the product identification information added to the medical product. 25. The information providing software according to claim 24, wherein when the code is imaged, the product identification information is acquired from the imaged barcode.
  26. 　請求項２４又は２５に記載の情報提供ソフトウエアが、モジュールとして組み込まれた対話型ソフトウエア。 An interactive software in which the information providing software according to claim 24 or 25 is incorporated as a module.
  27. 　請求項２４に記載の情報提供ソフトウエアのコンピュータ読み取り可能なコードが記録された非一時的記録媒体。 A non-transitory recording medium on which a computer readable code of the information providing software according to claim 24 is recorded.
  28. 　請求項２５に記載の情報提供ソフトウエアのコンピュータ読み取り可能なコードが記録された非一時的記録媒体。 A non-transitory recording medium on which a computer readable code of the information providing software according to claim 25 is recorded.
  29. 　請求項２６に記載の対話型ソフトウエアのコンピュータ読み取り可能なコードが記録された非一時的記録媒体。 A non-transitory recording medium on which the computer-readable code of the interactive software according to claim 26 is recorded.
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