WO2020007141A1

WO2020007141A1 - Offline commodity information query method, apparatus, device and system

Info

Publication number: WO2020007141A1
Application number: PCT/CN2019/089191
Authority: WO
Inventors: 王磊; 吴军; 陈力
Original assignee: 阿里巴巴集团控股有限公司
Priority date: 2018-07-02
Filing date: 2019-05-30
Publication date: 2020-01-09
Also published as: TW202006635A; CN109242590A

Abstract

Provided in the embodiments of the present description are an offline commodity information query method, apparatus, device and system. According to the embodiments of the present description, offline commodities in an acquirable range are identified so that commodity identifiers of the offline commodities are obtained, and related information of the offline commodities corresponding to the commodity identifiers are queried so as to prompt the related information. Since the related information at least comprises evaluation information obtained based on historical evaluation records of the offline commodities, a customer can not only see real products, but also query feedback from other customers on the offline commodities.

Description

Offline commodity information query method, device, equipment and system

Technical field

This specification relates to the field of data processing, and in particular, to a method, a device, a device, and a system for querying offline commodity information.

Background technique

With the continuous improvement of e-commerce transaction platforms and the rapid development of traditional communications and mobile communications technologies, more and more people are shopping online to obtain the goods they need. The types of goods can involve people's daily lives. All aspects have provided great convenience for people's lives. However, due to the disadvantages of not being able to see the real product and not being able to obtain the product in real time during the process of purchasing the product online, the form of purchasing the product offline still has its existing significance. Among them, in order to distinguish them from online products on the Internet platform, products displayed and sold in physical stores may be referred to as offline products.

However, for offline scenes, customers can only obtain the subjective cognition of the offline product by the customer by looking at the real object, and cannot obtain feedback from other customers on the offline product.

Summary of the invention

In order to overcome the problems in the related technology, this specification provides offline commodity information query methods, devices, equipment and systems.

According to a first aspect of the embodiments of the present specification, an offline product information query system is provided, and the system includes: an information interaction end, an information identification end, and a server end;

The information identification terminal identifies offline products within the collection range, obtains the product identification of the offline products, and sends the product identification to the server through the information interactive terminal;

The server queries related information of the offline product corresponding to the product identifier, the related information includes at least evaluation information obtained based on the historical evaluation record of the offline product, and feeds the related information to the information interaction terminal;

The information interactive terminal prompts the received related information.

Optionally, the information interactive terminal uploads an evaluation record including at least offline product evaluation content to the server, and the evaluation content includes one or more of text content, voice content, and video content.

Optionally, the information identification terminal includes: a radio frequency identification device, an electronic label is provided on the offline product, and the electronic label at least writes a product identifier of the offline product;

Or, the information identification end includes a graphic code scanning end, and the offline product is provided with a graphic code that uniquely identifies the product.

According to a second aspect of the embodiments of the present specification, a method for querying offline product information is provided. The method includes:

Obtaining a product identifier of an offline product, the product identifier being obtained based on identifying an offline product within a collectable range;

Querying related information of an offline product corresponding to the product identifier, the related information at least including evaluation information obtained based on a historical evaluation record of the offline product;

Prompt the related information.

Optionally, the identification includes one or more of radio frequency identification, graphic code scanning, and image identification.

Optionally, the querying the related information of the offline product corresponding to the product identifier includes: sending a query request carrying the product identifier to the server, and receiving the related information fed back by the server based on the query request;

The method further includes uploading an evaluation record including at least evaluation content of offline products to a server, the evaluation content including one or more of text content, voice content, and video content.

Optionally, the historical evaluation record includes at least the evaluation content of the evaluator, and the historical evaluation record further includes attribute information of the evaluator and / or status information of whether the offline product is purchased.

Optionally, the attribute information of the evaluator is obtained based on image analysis of the photographed evaluator image, and the attribute information includes one or more non-private attribute information of gender, age range, and height.

Optionally, the evaluation information includes a recommendation level and / or an evaluation score obtained by analyzing historical evaluation records of offline products.

According to a third aspect of the embodiments of the present specification, an offline product information query device is provided, and the device includes:

An identification acquisition module, configured to: obtain an identification of an offline product; the identification of the product is obtained based on the identification of an offline product within a collectable range;

An information query module, configured to: query related information of an offline product corresponding to the product identifier, where the related information includes at least evaluation information obtained based on a historical evaluation record of the offline product;

An information prompting module is configured to prompt the related information.

Optionally, the information query module is configured to: send a query request carrying a product identifier to the server, and receive related information fed back by the server based on the query request;

The device further includes an evaluation uploading module for uploading an evaluation record including at least evaluation content of offline products to a server, the evaluation content including one or more of text content, voice content, and video content. .

According to a fourth aspect of the embodiments of the present specification, there is provided a computer device including a memory, a processor, and a computer program stored on the memory and executable on the processor, wherein the processor implements the program as follows method:

Prompt the related information.

The technical solutions provided by the embodiments of the present specification may include the following beneficial effects:

The embodiment of the present specification obtains the product identification of the offline product by identifying the offline products within the collectable range, and queries the relevant information of the offline product corresponding to the product identification to prompt the relevant information. Since the relevant information includes at least the evaluation information obtained based on the historical evaluation records of offline products, customers can not only see the physical objects, but also query other customers' feedback on the offline products, which is convenient for customers to purchase the offline products they need. commodity.

It should be understood that the above general description and the following detailed description are merely exemplary and explanatory, and should not limit the present specification.

BRIEF DESCRIPTION OF THE DRAWINGS

The drawings herein are incorporated in and constitute a part of the specification, illustrate embodiments consistent with the specification, and together with the description serve to explain the principles of the specification.

Fig. 1 is a flowchart of a method for querying offline product information according to an exemplary embodiment of the present specification.

Fig. 2A is a structural diagram of an offline product information query system according to an exemplary embodiment of the present specification.

Fig. 2B is a sequence diagram of an offline product information query method according to an exemplary embodiment of the present specification.

Fig. 3 is an application scenario diagram of an offline product information query method according to an exemplary embodiment of the present specification.

Fig. 4 is a hardware structural diagram of a computer device where an offline product information query device is located according to an exemplary embodiment of the present specification.

Fig. 5 is a block diagram of an offline product information query device according to an exemplary embodiment of the present specification.

detailed description

Exemplary embodiments will be described in detail here, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numerals in different drawings represent the same or similar elements unless otherwise indicated. The implementations described in the following exemplary embodiments do not represent all implementations consistent with this specification. Rather, they are merely examples of devices and methods consistent with some aspects of the specification, as detailed in the appended claims.

The terminology used in this specification is for the purpose of describing particular embodiments only and is not intended to limit the specification. As used in this specification and the appended claims, the singular forms "a," "the," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It should also be understood that the term "and / or" as used herein refers to and includes any or all possible combinations of one or more of the associated listed items.

It should be understood that although the terms first, second, third, etc. may be used in this specification to describe various information, these information should not be limited to these terms. These terms are only used to distinguish the same type of information from each other. For example, without departing from the scope of this specification, the first information may also be referred to as the second information, and similarly, the second information may also be referred to as the first information. Depending on the context, the word "if" as used herein can be interpreted as "at" or "when" or "in response to determination".

In the online scenario, users can evaluate the purchased products after purchasing the products; users can view other people's evaluations of the purchased products to decide whether to perform the purchase operation. However, for offline scenarios, customers can only obtain the subjective cognition of their offline products by viewing their physical objects, and cannot obtain feedback from other customers on their offline products.

In view of this, this manual provides a means to view offline product information. By identifying offline products within the collection range, you can obtain the product identifier of the offline product, and query the relevance of the offline product corresponding to the product identifier. Information to prompt for related information. Since the relevant information includes at least the evaluation information obtained based on the historical evaluation records of offline products, customers can query other customers' feedback on offline products, which is convenient for customers to purchase the products they need smoothly.

The following describes the embodiments of the present specification with reference to the accompanying drawings.

As shown in FIG. 1, it is a flowchart of a method for querying offline product information according to an exemplary embodiment of the present specification. The method includes:

In step 102, a product identifier of an offline product is obtained, and the product identifier is obtained based on identifying the offline product within a collectable range;

In step 104, query related information of an offline product corresponding to the product identifier, where the related information includes at least evaluation information obtained based on a historical evaluation record of the offline product;

In step 106, the related information is prompted.

In one embodiment, the offline product information query solution in this specification may be executed by the same execution end. For example, the same execution end may complete the operations of offline product identification, related information query, and related information prompting. In another implementation, in order to share different tasks, the offline product information query solution in this specification may be applied to an offline product information query system. Especially in application scenarios such as large shopping malls or stores, the server can store relevant information about offline products and provide query services. For example, the product information query system can be deployed in offline places such as smart stores.

In one example, the offline product information query system includes an information processing end and a server end. Steps 102 to 106 are applied to the information processing end. In step 104, the related information is obtained from the server end by the information processing end. Specifically, querying related information of an offline product corresponding to the product identifier includes: sending a query request carrying a product identifier to a server, and receiving related information fed back by the server based on the query request.

In another example, the offline product information query system may include an information interaction end, an information identification end, and a server end. Steps 102 to 106 are applied to the information exchange end. In step 104, the related information is obtained by querying the information exchange end from the server. The product identification is obtained by the information identification end by identifying the offline products within the collection range. For example, the information recognition end recognizes offline products within the collection range, and obtains the product identification of the offline products. The product identification can be directly sent by the information identification terminal to the server, or it can be transmitted by the information identification terminal to the information interaction terminal through wired or wireless transmission, and the information interaction terminal can be transmitted to the server.

An example of one of the offline product information query systems is described below with reference to the drawings.

As shown in FIG. 2A, it is a structural diagram of an offline product information query system shown in this specification according to an exemplary embodiment. The system includes: an information interaction end 22, an information identification end 24, and a server end 26. As shown in FIG. 2B, it is a timing chart of an offline product information query method according to an exemplary embodiment of the present specification. The information recognition end recognizes the offline products within the collectable range, obtains the product identification of the offline products (step 202), and sends the product identification to the server through the information interactive end (step 204 and step 206). Since the information identification end and the information interaction end are often on the same local area network, this embodiment uses the information identification end to send the product identifier to the server through the information interaction end as an example. It can be understood that in other embodiments, according to the requirements, The information identification terminal directly sends the product identification to the server. The information identification end may also process the received product identification according to a preset policy to determine whether to send a query request carrying the product identification to the server. For example, the preset strategy may be: if the received product identifier is the same as the product identifier of the currently displayed product, the received product identifier is not processed; if the received product identifier is different from the product identifier of the currently displayed product, it will be carried with The query request for the received product identification is sent to the server, thereby reducing the query pressure on the server. The server queries related information of the offline product corresponding to the product identifier (step 208), and the related information includes at least evaluation information obtained based on the historical evaluation record of the offline product, and feeds back the related information to Information interactive terminal (step 210). The information interactive terminal prompts the received related information (step 212).

Regarding the product identification, the product identification may be an identification capable of identifying offline products, and the type of the product identification is determined based on the accuracy of the identification. In one example, the product identifier may be an identifier that uniquely identifies an offline product, such as a product number, or any combination of numbers, strings, and symbols, as long as the offline product can be uniquely identified. In another example, the product identifier may be a non-unique identifier such as a product name. Offline merchandise can be physical goods, such as merchandise objects displayed or sold in a store. The product identification of offline products can be obtained by identifying offline products within the collection range. The purpose of setting the collectable range can be to distinguish offline products to be queried from other offline products to avoid misidentification. Therefore, the collectable range can be determined according to the requirements and / or functions of the identification end.

In one embodiment, the identification referred to in step 102 may be radio frequency identification, that is, the product identifier may be obtained through radio frequency identification (Radio Frequency Identification). In this embodiment, a data carrier such as an electronic tag (also referred to as a radio frequency tag) is provided on the offline product. Users can write information about offline products into electronic labels, especially write product identifiers that can uniquely identify offline products into electronic labels. The product identification can be obtained by reading the electronic tags on offline products within the collection range by the radio frequency identification device. The radio frequency identification device may be an RFID reader (also referred to as an RFID reader) and the like. The captureable range can be the readable range of a video recognition device based on the size of the offline product. For example, an RFID reader can adjust the detection range by adjusting the energy level to achieve the collection range that the designer desires. When the collectable range includes multiple offline products, a preset filtering strategy may also be adopted to determine the offline products to be queried. For example, the preset filtering strategy may be: obtaining time information of offline products entering the collectable area, and using offline products that are later in time as offline products to be queried. With reference to the above system for example description, the information identification terminal may include a radio frequency identification device, an electronic label is provided on the offline product, and the electronic label is at least written with a product identifier of the offline product. For example, the product identification may be an identification that uniquely identifies the product.

It can be seen from the above embodiments that obtaining the product identification by means of radio frequency identification can realize that when a customer places an offline product to be identified close to the radio frequency identification device, the radio frequency identification device can quickly obtain the product identification, reducing the user's operation steps, and quickly querying and obtaining Information about offline products to improve user experience.

In one embodiment, the identification referred to in step 102 may be graphic code scanning, that is, the product identifier may be obtained by means of graphic code scanning. The graphic code may be a graphic code that uniquely identifies the product, such as a bar code or a two-dimensional code. In this embodiment, a graphic code that uniquely identifies the product is set on the offline product. In combination with the above system for example description, the information identification terminal may include a graphic code scanning terminal, so that the graphic code scanning terminal scans the graphic codes of offline products within the collection range to obtain the product identification. The scannable range can be the scannable range on the scanning end of the graphic code.

It can be seen from the foregoing embodiments that, because offline products are often provided with a graphic code, the graphic code scanning method is adopted without increasing the operation of changing the offline products and reducing the labor cost.

In one embodiment, the identification referred to in step 102 may be image recognition, that is, the product identifier may be obtained by performing image recognition on an offline product image. The offline product image may be obtained by a shooting device that shoots offline products within a collection range. The shooting range of the shooting device includes a collection range. Correspondingly, the installation position of the camera device is determined based on the products that can be captured within the collection range. With reference to the above system for example description, image recognition may be implemented by an information processing end. For example, the information processing end obtains an offline product image from a photographing device, performs image recognition on the offline product image, and obtains a product identifier of the offline product. Alternatively, the information recognition end includes: an image recognition module for recognizing a captured offline product image. Among them, the image recognition can adopt the identification means in the related technology, which is not limited here. Different image recognition schemes can be adopted according to the thickness of the product identification. In one example, the product identifier obtained by image recognition may be a product name of an offline product, or the like. In another example, the product identifier obtained through image recognition may be a unique identifier such as the number of an offline product, for example, image recognition of a captured product tag image.

It can be seen from the above embodiments that this embodiment uses the image recognition method to obtain the product identification of offline products, realizes the product identification from a visual angle, broadens the means of obtaining the product identification, and can implement the line for the radio frequency identification and graphic code scanning Identify the product.

It can be understood that several identification methods can also be combined to improve the accuracy of obtaining the product identification. In addition, you can use other means to identify offline products within the collection range to obtain the product identification of offline products. For example, voice recognition is used for voice recognition of offline merchandise within the collectable range to obtain the product identification of the offline merchandise. Further, a touch recognition method can also be used to determine the control corresponding to the offline product selected on the touch screen to obtain the product identification of the offline product, etc., thereby providing a variety of means for obtaining the product identification.

Information about offline products can not only be stored on the execution side; it can also be stored on the server side, and obtained by the execution side from the server side, and configured based on different needs. The related information may be information related to offline products, and the related information includes at least evaluation information obtained based on historical evaluation records of offline products. The historical evaluation record of offline products may be a historical evaluation record generated by a customer's evaluation of offline products during a historical period. The historical evaluation record includes at least the evaluation content of the evaluator. Customers' evaluation methods for offline products can include voice evaluation and text evaluation. The evaluation content may be a scoring score, a praise, or a specific comment description.

In one embodiment, the historical evaluation record further includes one or more of attribute information of the evaluator and status information of whether the offline product is purchased. Further, in order to protect the privacy of the evaluator, the attribute information of the evaluator may be one or more non-private attribute information of gender, age range, height, and the like.

In one example, the attribute information of the evaluator may be input by the evaluator through voice or text. In another example, the attribute information of the evaluator may be obtained based on image analysis of the captured evaluator image. For example, when the evaluator is carrying an offline product near the terminal, the camera is set on the terminal to shoot the evaluator, and the terminal performs image analysis on the image of the evaluator to obtain the attribute information of the evaluator. For example, one or more non-private attribute information in gender, age range, height, and the like. The imaging device may be a depth imaging device or the like. It can be seen that because historical evaluation records can also include the attribute information of the evaluator, when displaying relevant information about offline products to customers, not only the specific evaluation content can be displayed, but also the attribute information of the evaluator can be displayed. Evaluation content and attribute information to score and recommend.

In one embodiment, since the product identifier can uniquely identify offline products, it is also possible to query from the sales records to obtain whether the evaluated offline products have been purchased, and then generate in the historical evaluation records whether the offline products have been purchased Purchase status information. Whether the evaluated offline product is purchased can also be used as a reference factor for whether the current customer purchases offline products.

The evaluation information may be directly obtained by collecting historical evaluation records, or may be obtained by analyzing historical evaluation records, for example, a recommendation level and / or an evaluation score obtained by analyzing historical evaluation records of offline products. The recommendation level and / or evaluation score can be obtained by analyzing the evaluation content, and also can be obtained in combination with the purchase rate. For different types of offline products, it is also possible to obtain recommendation levels in combination with the attribute information of the evaluator. For example, the historical evaluation record of an evaluator with the same attribute information as the current customer has a more important reference value for the current customer. Therefore, when calculating the recommendation level, the historical evaluation record of the evaluator has a larger weight value. . It can be understood that other recommendation strategies or scoring strategies can also be used to determine the recommendation level and evaluation score, which are not described in detail here.

Further, the related information may also include detailed information of offline products so that customers can obtain more product information.

After obtaining the relevant information, the relevant information can be prompted. The prompt mode may be a display prompt, a voice broadcast prompt, a video broadcast prompt, or the like. It can be seen that by prompting related information, customers can obtain relevant information about offline products, which is convenient for customers to use related information as reference information to purchase products.

In practical applications, customers not only need to view offline product information, but also need to evaluate offline products. Therefore, in one embodiment, a method for offline product evaluation can also be provided. An information input channel can be provided at the execution end for customers to input evaluations of offline products into the execution end. Input methods can be text input, voice input, video input, and so on. The execution end may store the collected evaluation content locally, or upload an evaluation record including at least offline product evaluation content to the server, the evaluation content including one of text content, voice content, video content, or A variety of content. In one example, if the voice evaluation content is collected, the voice evaluation content may also be identified as the text evaluation content, and the evaluation record including the text evaluation content is uploaded to the server. After uploading to the server, the server can update the evaluation information of the offline product, and feedback the updated evaluation information for display on the screen of the executive.

It can be seen that this embodiment can realize that customers leave a text, voice, image, or video evaluation of a product in a simple manner, and provide useful product feedback information for product manufacturers, merchants, and other customers.

The various technical features in the above embodiments can be arbitrarily combined, as long as there is no conflict or contradiction in the combination of features, but it is limited in space and has not been described one by one, so the various technical features in the above embodiments can be arbitrarily combined It also belongs to the scope disclosed by this specification.

The following uses a specific application scenario for illustration. As shown in FIG. 3, it is an application scenario diagram of an offline product information query method shown in this specification according to an exemplary embodiment. In this application scenario, it includes an RFID reader, a touch device, and a background server. RFID readers can be set on touch devices to facilitate customer operations. Touch devices are used to display related information and to be operated by customers. The touch device may be provided with a touch screen, and may also be provided with a microphone, so as to collect a user's evaluation of offline products. The RFID reader is used to read the RFID tag on the product and identify the unique identification of the product. RFID readers can be connected to touch devices via a network. The background server is used to provide the product query service, and save the data and review information of offline products. ① The customer places the product with the RFID tag in the range of the RFID reader in the system. ② The RFID reader reads the product identification information in the RFID tag and transmits it to the server for product retrieval through the touch device. ③ After the product is retrieved by the server, the detailed information of the product and the existing evaluation information are queried and returned to the display screen for display. ④ Customers can add a like by clicking the "Like" button on the screen, or select voice input to record the customer's oral evaluation through the microphone. Touch devices can also be converted into text reviews using voice recognition. ⑤ The touch device sends the obtained review information to the server for saving, and refreshes the display page in the touch device to display the review completed by the customer.

This embodiment uses RFID readers and touch devices to interact with products and customers, so that customers can leave a text, voice, image or video evaluation of the products in a convenient way for product manufacturers, merchants and others. Customers provide useful product feedback.

Corresponding to the foregoing embodiment of the offline product information query method, this specification also provides an embodiment of the offline product information query device and the electronic equipment to which it is applied.

The embodiment of the offline product information query device in this specification can be applied to computer equipment. The device embodiments can be implemented by software, or by hardware or a combination of software and hardware. Taking software implementation as an example, as a device in a logical sense, it is formed by reading the corresponding computer program instructions in the non-volatile memory into the memory and running it through the processor of the computer equipment in which it is located. In terms of hardware, as shown in FIG. 4, it is a hardware structure diagram of the computer equipment where the offline product information inquiry device is located in this specification, except for the processor 410, the network interface 420, the memory 430, and the non- In addition to the volatile memory 440, the computer device in which the offline product information query device 431 is located in the embodiment may generally include other hardware according to the actual function of the device, and details are not described herein again.

As shown in FIG. 5, it is a block diagram of an offline product information query device according to an exemplary embodiment of the present specification. The device includes:

The identifier acquisition module 52 is configured to: acquire a commodity identifier of an offline commodity, where the commodity identifier is obtained based on identifying an offline commodity within a collectable range;

An information query module 54 is configured to: query related information of an offline product corresponding to the product identifier, where the related information includes at least evaluation information obtained based on a historical evaluation record of the offline product;

An information prompting module 56 is configured to prompt the related information.

The device further includes an evaluation uploading module (not shown in FIG. 5), configured to upload an evaluation record including evaluation content of at least offline products to a server, the evaluation content including text content, voice content, and video content One or more of the content.

As for the device embodiment, since it basically corresponds to the method embodiment, the relevant part may refer to the description of the method embodiment. The device embodiments described above are only schematic, and the modules described as separate components may or may not be physically separated, and the components displayed as modules may or may not be physical modules, that is, may be located in One place, or can be distributed to multiple network modules. Some or all of these modules can be selected according to actual needs to achieve the purpose of the solution in this specification. Those of ordinary skill in the art can understand and implement without creative efforts.

Accordingly, an embodiment of the present specification further provides a computer device including a memory, a processor, and a computer program stored on the memory and executable on the processor, wherein the processor implements the following method when executing the program:

Prompt the related information.

Each embodiment in this specification is described in a progressive manner, and the same or similar parts between the various embodiments can be referred to each other. Each embodiment focuses on the differences from other embodiments. In particular, as for the device embodiment, since it is basically similar to the method embodiment, the description is relatively simple, and the relevant part may refer to the description of the method embodiment.

A computer storage medium stores program instructions in the storage medium, and the program instructions include:

Prompt the related information.

The embodiments of the present specification may take the form of a computer program product implemented on one or more storage media (including, but not limited to, disk storage, CD-ROM, optical storage, etc.) containing program code. Computer-usable storage media includes permanent and non-permanent, removable and non-removable media, and information can be stored by any method or technology. Information may be computer-readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to: phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), flash memory or other memory technologies, read-only disc read-only memory (CD-ROM), digital versatile disc (DVD) or other optical storage, Magnetic tape cartridges, magnetic tape storage or other magnetic storage devices or any other non-transmitting medium may be used to store information that can be accessed by a computing device.

Those skilled in the art will readily think of other embodiments of the present specification after considering the specification and practicing the inventions filed herein. This description is intended to cover any variations, uses, or adaptations of this specification. These modifications, uses, or adaptations follow the general principles of this specification and include the common general knowledge or conventional technical means in the technical field to which this specification has not been applied. . It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the specification being indicated by the following claims.

It should be understood that this description is not limited to the precise structure that has been described above and illustrated in the accompanying drawings, and that various modifications and changes can be made without departing from the scope thereof. The scope of this description is limited only by the following claims.

The above are only the preferred embodiments of this specification and are not intended to limit this specification. Any modification, equivalent replacement, or improvement made within the spirit and principles of this specification shall be included in this specification Within the scope of protection.

Claims

An offline product information query system, the system includes: an information interactive end, an information identification end, and a server end;

The information identification terminal identifies offline products within the collection range, obtains the product identification of the offline products, and sends the product identification to the server through the information interactive terminal;

The server queries related information of the offline product corresponding to the product identifier, the related information includes at least evaluation information obtained based on the historical evaluation record of the offline product, and feeds the related information to the information interaction terminal;

The information interactive terminal prompts the received related information.
The system according to claim 1, wherein the information interactive terminal uploads to the server an evaluation record including evaluation content of at least offline products, and the evaluation content includes one or more of text content, voice content, and video content. Kind of content.
The system according to claim 1, wherein the information identification terminal comprises: a radio frequency identification device, an electronic label is provided on the offline product, and the electronic label has at least the product identifier of the offline product written;

Or, the information identification end includes a graphic code scanning end, and the offline product is provided with a graphic code that uniquely identifies the product.
An offline product information query method, the method includes:

Obtaining a product identifier of an offline product, the product identifier being obtained based on identifying an offline product within a collectable range;

Querying related information of an offline product corresponding to the product identifier, the related information at least including evaluation information obtained based on a historical evaluation record of the offline product;

Prompt the related information.
The method according to claim 4, wherein the identification comprises one or more of radio frequency identification, graphic code scanning, and image identification.
The method according to claim 4, wherein the querying the related information of the offline product corresponding to the product identifier comprises: sending a query request carrying the product identifier to the server, and receiving the feedback from the server based on the query request. Related Information;

The method further includes uploading an evaluation record including at least evaluation content of offline products to a server, the evaluation content including one or more of text content, voice content, and video content.
The method according to any one of claims 4 to 6, wherein the historical evaluation record includes at least evaluation content of the evaluator, and the historical evaluation record further includes attribute information of the evaluator and / or status information of whether the offline product is purchased .
The method according to claim 7, wherein the attribute information of the evaluator is obtained based on image analysis of captured evaluator images, and the attribute information includes one or more non-privacy attributes of gender, age range, and height information.
The method according to any one of claims 4 to 6, wherein the evaluation information comprises: a recommendation level and / or an evaluation score obtained by analyzing historical evaluation records of offline products.
An offline product information query device, the device includes:

An identification acquisition module, configured to: obtain an identification of an offline product; the identification of the product is obtained based on the identification of an offline product within a collectable range;

An information query module, configured to: query related information of an offline product corresponding to the product identifier, where the related information includes at least evaluation information obtained based on a historical evaluation record of the offline product;

An information prompting module is configured to prompt the related information.
A computer device includes a memory, a processor, and a computer program stored on the memory and executable on the processor, wherein when the processor executes the program, the following method is implemented:

Obtaining a product identifier of an offline product, the product identifier being obtained based on identifying an offline product within a collectable range;

Querying related information of an offline product corresponding to the product identifier, the related information at least including evaluation information obtained based on a historical evaluation record of the offline product;

Prompt the related information.