WO2019227608A1 - 防止无效服务扣费方法、装置、设备及存储介质 - Google Patents
防止无效服务扣费方法、装置、设备及存储介质 Download PDFInfo
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- WO2019227608A1 WO2019227608A1 PCT/CN2018/095353 CN2018095353W WO2019227608A1 WO 2019227608 A1 WO2019227608 A1 WO 2019227608A1 CN 2018095353 W CN2018095353 W CN 2018095353W WO 2019227608 A1 WO2019227608 A1 WO 2019227608A1
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/83—Notification aspects
- H04M15/84—Types of notifications
- H04M15/844—Message, e.g. SMS
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/68—Payment of value-added services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/24—Accounting or billing
Definitions
- the present application relates to the field of mobile communication technology, and relates to a method, a device, a device, and a storage medium for preventing chargeback of invalid services.
- SP services Service Providers, value-added services provided by service providers
- ring back tone services such as ring back tone services, international traffic monthly, unlimited TV, etc.
- the technical problem to be solved in this application is to overcome the problem that the SP service that cannot be used by the user for a long time cannot be monitored in the prior art, and reminds the user to unsubscribe in a timely manner.
- a method, device, equipment and method for preventing invalid service chargeback are proposed.
- the storage medium is used to periodically statistics whether the ordered SP service is used to remind users to shut down services that have not been used for a long time and avoid meaningless deductions.
- a method for preventing invalid service chargeback including the following steps:
- An electronic device has an invalid service charge prevention system stored on the electronic device, and the invalid service charge prevention system includes:
- SP service provider identification module which is used to determine whether the user has received the prompt short message sent by the SP service provider
- a downloading module configured to download a service ordering short message, a domain name of the SP service, an unused period of time, and a reminding short message from a background server according to the sending ID of the prompt short message and the SP service provider ID that is the same as the sending ID;
- a matching module configured to match the reminder short message with the service order short message
- the overrun judgment module is used to judge whether the interval between the user's latest access to the domain name of the SP service and the current time exceeds the unused period;
- the reminding module is configured to send the downloaded reminding short message to the user when the interval between the last visit to the domain name of the SP service and the unused period expires.
- a computer device includes a memory and a processor.
- the memory stores a system for preventing invalid service deduction that can be executed by the processor, and the system implements the following steps when the processor is executed by the processor:
- a computer-readable storage medium stores computer program instructions in the computer-readable storage medium, and the computer program instructions are executable by at least one processor, so that the at least one processor performs operations of the following steps:
- FIG. 1 shows a flowchart of Embodiment 1 of a method for preventing chargeback of invalid services according to the present application
- FIG. 2 shows a flowchart of a second embodiment of a method for preventing invalid service chargeback in this application
- FIG. 3 shows a flowchart of a third embodiment of a method for preventing invalid service chargeback in this application
- FIG. 4 shows a flowchart of Embodiment 4 of a method for preventing chargeback of invalid services according to the present application
- FIG. 5 is a schematic diagram of a program module of the first embodiment of the system for preventing invalid service charge in the electronic device of the present application
- FIG. 6 is a schematic diagram of a hardware architecture of an embodiment of a computer device according to the present application.
- the present application proposes a method for preventing chargeback of invalid services.
- the method for preventing chargeback of invalid services includes the following steps:
- Each SP service provider will have a mobile network short message access code (that is, an access number), which is also called an SP code or an SP number.
- the SP service access number is necessary for the SP service provider to operate and develop services.
- the SP service as the second type of value-added telecommunications service requires mobile access, and the prerequisite for access is the SP service access number.
- the SP service access number is regulated by the Ministry of Information Industry, and each operator must adjust the SP service access number in accordance with the requirements of the Ministry of Information Industry. Therefore, the SP service access number is governed by rules, such as:
- Numbers beginning with 1066 are all nationwide business short message services, which means that users sending to this number may be deducted from related costs.
- the number beginning with 1062 is a civil short message service, which is similar to 1066. The difference is that the same number may operate differently in different provinces and cities.
- the number starting with 1065 is the basic ** self-operated business. It may also be charged to send text messages to this number segment.
- the sending ID of the new short message received by the user terminal includes the SP service access number, it is determined that the user terminal has received the prompt short message sent by the SP service provider.
- each of the SP service providers will send a successful subscription message (hereinafter collectively referred to as a service subscription message) to the user to inform the user that the subscription has been successful.
- service subscription messages are usually served by the SP
- the merchant will automatically send through the system, and there will be specific SMS templates.
- the service order short message of the SP service provider is to download the service order short message stored in association with the SP service provider ID to the local of the user terminal device.
- the matching is specifically performed by using keywords as a unit, and if the matching degree reaches 80% or more, the content is regarded as the same.
- the domain name of the SP service refers to the domain name that the user needs to link to use the service, and each SP service will have a domain name; the unused period and the reminder SMS are artificially set rules that can be modified; these information are the same as the aforementioned service subscription SMS Are stored on the background server in advance in association with the SP service provider ID. For easy searching and use, it is usually saved in a unified format, refer to the following table:
- S5. Determine whether the interval between the user's latest access to the domain name of the SP service and the current period exceeds the unused period. If yes, execute S6; otherwise, continue to execute S5.
- a modem / gateway is required to participate in resolving the domain name, and whether the user has accessed the domain name of the SP service through the resolution action.
- Reminder SMS is similar to service order SMS and contains the corresponding business name. For example, "Your mobile wireless TV has not been used for more than 3 months, please unsubscribe in time.”
- the reminder short message was downloaded to the local terminal of the user equipment terminal. This step is to send the reminder short message to the user in the form of a short message.
- determining whether the prompt message sent by the SP service provider specifically includes the following sub-steps:
- the user receives a new short message and obtains the sending ID of the new short message as 106648960348.
- the first four digits in the SP service provider ID are the SP service access number, so the first four digits of the sending ID "1066" are intercepted.
- the SP service access number is preset in the user terminal device and can be obtained through the original settings, added by the user, or downloaded from the background server.
- the S2 specifically includes the following sub-steps:
- the matching described here requires a 100% match.
- the matching in S3 includes the following sub-steps:
- the keywords are divided into three categories according to preset rules: professional nouns, common words, and core verbs; professional nouns mainly refer to service names, such as wireless TV; ordinary words refer to other than professional nouns and core verbs. Nouns; core verbs mainly refer to verbs that can distinguish whether a user purchases a service, such as ordering, buying, etc. Keywords of different categories correspond to a different score, for example: a professional noun corresponds to a score of 3, a core verb corresponds to a score of 2, and a common word corresponds to a score of 1.
- matching degree (summation of scores corresponding to each matched keyword / sum of scores of all keywords) * 100%.
- a match greater than 80% defaults to a match.
- the service subscription message downloaded to the user terminal device and saved in association with the ID "106648960348” is "Hello! You have successfully subscribed to China Mobile's wireless TV service at a standard rate of 108 yuan / month. If you want to unsubscribe, please edit the message 'HK0D395860339476' To 10086. China Mobile. "
- Keyword extraction is performed on the word sequence corresponding to the service ordering short message, and a keyword sequence "successful subscription of wireless TV tariffs to China Mobile" is obtained.
- Each keyword corresponds to a point value according to its category, for example: success-1, order-2, wireless TV-3, tariff-1, China-1, mobile-2.
- Each keyword in the keyword sequence is compared with each word in the word sequence corresponding to the prompt message, and a matching keyword is obtained as "subscribe wireless TV tariff China Mobile".
- the matching degree of the two short messages is 90%.
- the matching degree is 90% greater than the minimum matching degree, so it can be judged that the short message received by the user is indeed a service order short message sent by the wireless TV service provider, that is, the user has been ordered to subscribe to China Mobile's wireless TV service.
- the present application proposes an electronic device.
- the electronic device stores an invalid service deduction prevention system 20, and the system 20 can be divided into one or more program modules.
- FIG. 5 shows a schematic diagram of a program module of the first embodiment of the anti-invalid service chargeback system 20.
- the system 20 can be divided into an SP service provider identification module 201, a download module 202, and a matching server.
- the program module referred to in the present application refers to a series of computer program instruction segments capable of performing specific functions. The following description will specifically introduce the specific functions of the program modules 201-205.
- the SP service provider identification module 201 is configured to determine whether a user has received a prompt message sent by the SP service provider.
- Each SP service provider will have a mobile network short message access code (that is, an access number), which is also called an SP code or an SP number.
- the SP service access number is regulated by the Ministry of Information Industry, and each operator must adjust the SP service access number in accordance with the requirements of the Ministry of Information Industry, so the SP service access number is followed by rules. E.g:
- Numbers beginning with 1066 are all nationwide business short message services, which means that users sending to this number may be deducted from related costs.
- the number beginning with 1062 is a civil short message service, which is similar to 1066. The difference is that the same number may operate differently in different provinces and cities.
- the number starting with 1065 is the basic ** self-operated business. It may also be charged to send text messages to this number segment.
- the sending ID of the new short message received by the user includes the SP service access number, it is determined that the user has received the prompt short message sent by the SP service provider.
- the downloading module 202 is configured to download a service order short message, a domain name of the SP service, an unused time limit, and a reminder short message that are stored in association with the SP service provider ID that is the same as the send ID according to the send ID of the prompt short message.
- each of the SP service providers will send a successful subscription message (hereinafter collectively referred to as a service subscription message) to the user to inform the user that the subscription has been successful, and such service subscription messages are usually served by each SP
- the merchant will automatically send through the system, and there will be specific SMS templates.
- the domain name of the SP service refers to the domain name that the user needs to link to use the service, and each SP service corresponds to a domain name; the unused period and the reminder text message are artificially set rules and can be modified.
- the above-mentioned information is stored on the background server in association with the SP service provider ID in advance. For easy searching and use, it is usually saved in a unified format, refer to the following table:
- the matching module 203 is configured to match the prompt message with the service order message.
- the matching is specifically performed by using keywords as a unit, and if the matching degree reaches 80% or more, the content is regarded as the same.
- the specific matching process is the same as the third method embodiment.
- the overrun determination module 204 is used to determine whether the interval between the user's latest access to the domain name of the SP service and the current time has exceeded the unused period.
- a modem / gateway is required to participate in resolving the domain name, and whether the user has accessed the domain name of the SP service through the resolution action.
- the reminder module 205 is configured to send the downloaded reminder short message to the user when the interval between the last visit to the domain name of the SP service and the current period exceeds the unused period.
- Reminder SMS is similar to service order SMS and contains the corresponding business name, such as "Your mobile wireless TV has not been used for more than 3 months, please unsubscribe in time.”
- the download module only downloads the reminder short message to the local of the user equipment terminal, and this module is to send the reminder short message to the user in the form of a short message.
- this application also proposes a computer device.
- FIG. 6 is a schematic diagram of a hardware architecture of a computer device according to an embodiment of the present application.
- the computer device 2 is a device capable of automatically performing numerical calculation and / or information processing in accordance with an instruction set or stored in advance.
- it can be a smart phone, a tablet computer, a notebook computer, a desktop computer, a rack server, a blade server, a tower server, or a rack server (including an independent server or a server cluster composed of multiple servers).
- the computer device 2 includes at least, but is not limited to, a memory 21, a processor 22, a network interface 23, and an invalid service deduction system 20 that can communicate with each other through a system bus. among them:
- the memory 21 includes at least one type of computer-readable storage medium.
- the readable storage medium includes a flash memory, a hard disk, a multimedia card, a card-type memory (for example, SD or DX memory, etc.), a random access memory (RAM), Static random access memory (SRAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), programmable read-only memory (PROM), magnetic memory, magnetic disks, optical disks, etc.
- the memory 21 may be an internal storage unit of the computer device 2, such as a hard disk or a memory of the computer device 2.
- the memory 21 may also be an external storage device of the computer device 2, such as a plug-in hard disk, a smart memory card (SMC), and a secure digital device. (Secure Digital, SD) card, Flash card, etc.
- the memory 21 may also include both an internal storage unit of the computer device 2 and an external storage device thereof.
- the memory 21 is generally used to store an operating system and various types of application software installed on the computer device 2, such as program codes of the invalid service deduction prevention system 20.
- the memory 21 may also be used to temporarily store various types of data that have been output or will be output.
- the processor 22 may be a central processing unit (CPU), a controller, a microcontroller, a microprocessor, or other data processing chips in some embodiments.
- the processor 22 is generally used to control the overall operation of the computer device 2, for example, to perform control and processing related to data interaction or communication with the computer device 2.
- the processor 22 is configured to run program code or process data stored in the memory 21, for example, to run the invalid service deduction prevention system 20 described above.
- the network interface 23 may include a wireless network interface or a wired network interface.
- the network interface 23 is generally used to establish a communication connection between the computer device 2 and other computer devices.
- the network interface 23 is configured to connect the computer device 2 and an external terminal through a network, and establish a data transmission channel and a communication connection between the computer device 2 and the external terminal.
- the network may be an Intranet, the Internet, a Global System for Mobile Communication (GSM), a Wideband Code Division Multiple Access (WCDMA), a 4G network, 5G Wireless, wired or other networks such as Internet, Bluetooth, Wi-Fi.
- GSM Global System for Mobile Communication
- WCDMA Wideband Code Division Multiple Access
- FIG. 6 only shows the computer device 2 with components 21-23, but it should be understood that it is not required to implement all the illustrated components, and more or fewer components may be implemented instead.
- the invalid service deduction prevention system 20 stored in the memory 21 may be executed by one or more processors (processor 22 in this embodiment) to complete the above method for preventing invalid service deduction. Operation.
- the present application provides a computer-readable storage medium.
- the computer-readable storage medium is a non-volatile readable storage medium that stores therein computer program instructions that can be executed by at least one processor. To implement the above-mentioned method for preventing invalid service chargeback or the operation of an electronic device.
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Abstract
一种防止无效服务扣费方法,属于通信技术领域。该方法包括以下步骤:检测用户终端接收到SP服务商发送的提示短信(S1),根据所述提示短信的发送ID,从后台服务器下载与所述发送ID关联保存的服务订购短信(S2),将所述提示短信与所述服务订购短信进行匹配(S3),匹配成功,从后台服务器上下载与所述发送ID关联保存的SP服务的域名、未使用期限和提醒短信(S4),判断用户最近一次访问所述SP服务的域名至今的间隔时间是否超过未使用期限(S5),是,将下载的提醒短信发送给用户终端(S6)。该方法可以及时的提醒用户退订或关闭不用的SP服务,避免未享受服务内容,却还要支付相应费用的窘境。
Description
本申请申明享有2018年5月30日递交的申请号为201810537952.5、名称为“防止无效服务扣费方法、装置、设备及存储介质”的中国专利申请的优先权,该中国专利申请的整体内容以参考的方式结合在本申请中。
本申请涉及移动通信技术领域,涉及一种防止无效服务扣费方法、装置、设备及存储介质。
互联网生活越来越丰富的今天,内容提供方会联合移动运营商为用户提供通过手机话费扣费的SP服务(Service Provider,由服务商提供的增值业务),比如彩铃业务,国际流量包月,无限TV等。这些业务为用户丰富了生活,提供了方便,在生活中非常常见。
但是,这些SP服务启用后,通常以包月或包年形式持续为用户服务。如果用户不需要此项服务,需要主动联系运营商将其关闭。若用户忘记关闭业务,或特殊情况下未能成功关闭,SP业务将持续不断的进行扣费。由于话费账单的计算细节较多、较为复杂,且大部分用户并没有定期审阅话费账单的习惯,一旦未能关闭不需要的SP服务,则会持续不断的造成财产损失。
发明内容
本申请要解决的技术问题是为了克服现有技术中无法对用户长期不使用的SP服务进行监控,并提醒用户及时退订的问题,提出了一种防止无效服务扣费方法、装置、设备及存储介质,通过定时统计订购的SP业务是否被使用,以提醒用户关闭长期不使用的服务,避免无意义扣费。
本申请是通过下述技术方案来解决上述技术问题:
一种防止无效服务扣费方法,包括以下步骤:
S1、检测用户终端接收到SP服务商发送的提示短信;
S2、根据所述提示短信的发送ID,从后台服务器下载与所述发送ID关联保存的服务订购短信;
S3、将所述提示短信与所述服务订购短信进行匹配,若匹配则执行S4;
S4、从后台服务器上下载与所述发送ID关联保存的SP服务的域名、未使用期限和提醒短信;
S5、判断用户最近一次访问所述SP服务的域名至今的间隔时间是否超过未使用期限,若是则执行S6,若否则持续执行S5;
S6、将下载的所述提醒短信发送给用户终端。
一种电子装置,所述电子装置上存储有防止无效服务扣费系统,所述防止无效服务扣费系统包括:
SP服务商识别模块,用于判断用户是否接收到SP服务商发送的提示短信;
下载模块,用于根据所述提示短信的发送ID,从后台服务器下载与所述发送ID相同的SP服务商ID关联保存的服务订购短信、SP服务的域名、未使用期限和提醒短信;
匹配模块,用于将所述提示短信与所述服务订购短信进行匹配;
超限判断模块,用于判断用户最近一次访问所述SP服务的域名至今的间隔时间是否超过未使用期限;
提醒模块,用于在最近一次访问所述SP服务的域名至今的间隔时间超过未使用期限时,将下载的所述提醒短信发送给用户。
一种计算机设备,包括存储器和处理器,所述存储器上存储有可被所述处理器执行的防止无效服务扣费系统,所述系统被所述处理器执行时实现以下步骤的操作:
S1、检测用户终端接收到SP服务商发送的提示短信;
S2、根据所述提示短信的发送ID,从后台服务器下载与所述发送ID关联保存的服务订购短信;
S3、将所述提示短信与所述服务订购短信进行匹配,若匹配则执行S4;
S4、从后台服务器上下载与所述发送ID关联保存的SP服务的域名、未使用期限和提醒短信;
S5、判断用户最近一次访问所述SP服务的域名至今的间隔时间是否超过未使用期限,若是则执行S6,若否则持续执行S5;
S6、将下载的所述提醒短信发送给用户终端。
一种计算机可读存储介质,所述计算机可读存储介质内存储有计算机程序指令,所述计算机程序指令可被至少一个处理器所执行,以使所述至少一个处理器执行以下步骤的操作:
S1、检测用户终端接收到SP服务商发送的提示短信;
S2、根据所述提示短信的发送ID,从后台服务器下载与所述发送ID关联保存的服务订购短信;
S3、将所述提示短信与所述服务订购短信进行匹配,若匹配则执行S4;
S4、从后台服务器上下载与所述发送ID关联保存的SP服务的域名、未使用期限和提醒短信;
S5、判断用户最近一次访问所述SP服务的域名至今的间隔时间是否超过未使用期限,若是则执行S6,若否则持续执行S5;
S6、将下载的所述提醒短信发送给用户终端。
本申请的积极进步效果在于:
1)可以及时的提醒用户退订或关闭不用的SP服务,避免未享受服务内容,却还要支付相应费用的窘境;
2)让设备记录服务的使用情况,减少用户的记忆负担,提高用户体验。
图1示出了本申请防止无效服务扣费方法实施例一的流程图;
图2示出了本申请防止无效服务扣费方法实施例二的流程图;
图3示出了本申请防止无效服务扣费方法实施例三的流程图;
图4示出了本申请防止无效服务扣费方法实施例四的流程图;
图5示出了本申请电子装置中防止无效服务扣费系统第一实施例的程序模块示意图;
图6示出了本申请计算机设备一实施例的硬件架构示意图。
下面通过实施例的方式进一步说明本申请,但并不因此将本申请限制在所述的实施例范围之中。
首先,本申请提出一种防止无效服务扣费方法。
在实施例一中,如图1所示,所述的防止无效服务扣费方法包括如下步骤:
S1、检测用户终端接收到SP服务商发送的提示短信。
每个所述SP服务商都会有一个移动网短信息接入代码(即接入号),又称SP代码或是SP号码。SP服务接入号是SP服务商经营服务开展业务所必须要的,作为第二类增值电信业务的SP服务是需要从移动接入的,而接入的前提是具备SP服务接入号。
对于SP服务接入号由国家信息产业部加以规定,各运营商都要遵照国家信息产业部的要求调整SP服务接入号,因此SP服务接入号是由规则可循的,例如:
1、1066为开头的号码都是全国范围内经营性短消息类服务,也就说用户发向这个号码可能会被扣除相关费用。
2、1062为开头的号码是省内经营性短消息类服务,与1066差不多,差别在于相同的号码可能在不同的省市经营的业务不同。
3、1065为开头的号码是基础**自营业务,向这个号段发短信也有可能被收费。
4、1063为开头是省内非营利性的业务。
5、1069为开头是全国范围内非营利性业务。
因此,若用户终端收到的新短信的发送ID中包含有SP服务接入号,则判断用户终端接收到了SP服务商发送的提示短信。
S2、根据所述提示短信的发送ID,从后台服务器下载与所述发送ID关联保存的服务订购短信。
各所述SP服务商在用户订购其服务后,都会发送订购成功的短信(以下统称为服务订购短信)给用户,以告知用户其订购已成功,而这种服务订购短信通常都由各SP服务商通过系统自动发送,都会有特定的短信模板。
例如:用户订购中国移动的无线TV业务后,会收到以下短信“您好!您已成功订购中国移动无线TV业务,标准资费108元/月。如需退订请编辑短信‘HK0D395860339476’到10086。中国移动”。
因此,搜集各SP服务商的服务订购短信,将这些短信分别与对应的SP服务商ID关联保存在后台服务器,当发现用户接收到某SP服务商ID发送的短信后,就从后台服务器上下载该SP服务商的服务订购短信,即下载与SP服务商ID关联保存的服务订购短信到用户终端设备的本地。
S3、将所述提示短信与所述服务订购短信进行匹配,若匹配成功则执行S4。
所述匹配具体以关键词为单位进行比配,匹配度达到80%以上就视作内容相同。
S4、从后台服务器上下载与所述发送ID关联保存的SP服务的域名、未使用期限和提醒短信。
所述SP服务的域名是指用户使用该服务需要链接的域名,每项SP服务都会对应有一个域名;未使用期限和提醒短信是人为设置的规则,可以修改;这些信息和前述服务订购短信一样,都是预先与SP服务商ID关联存储在后台服务器上的。为方便查找使用,通常按一个统一格式进行保存,参考下表:
S5、判断用户最近一次访问所述SP服务的域名至今的间隔时间是否超过未使用期限,若是则执行S6,若否则持续执行S5。
当用户访问SP服务的域名,就会需要Modem/网关来参与解析这个域名,通过该解析动作的发生判断用户是否访问了SP服务的域名。
这里假设采用上表所述的规则。2018年1月1日开始对用户行为开始监听,发现在2018年1月10日产生了连接中国移动无线TV业务服务器域名的行为,则将3个月监听期(即未使用期限)重置,即从1月10日往后再推3个月。若自2018年1月10日发现用户连接了中国移动无线TV业务服务器域名的行为之后,一直到2018年4月11日都未监听到该用户连接中国移动无线TV业务服务器域名的行为,那么表示该用户已超过3个月为使用该SP服务了,需要提醒其退订该服务。
S6、将下载的所述提醒短信发送给用户终端。
提醒短信类似于服务订购短信,包含有相应的业务名称,例如上表中所 述的“你的移动无线TV已超3个月没有使用,请及时退订。”
之前仅是将该提醒短信下载至用户设备终端的本地,该步骤是要将该提醒短信以短信形式发送给用户。
在实施例二中,基于实施例一的基础上,如图2所示,判断是否为SP服务商发送的提示短信具体包括如下分步骤:
S11、获取用户终端接收到的新短信的发送ID;
S12、根据SP服务接入号的编码规则,截取所述发送ID中SP服务识别号位置的若干位号码;
S13、判断所截取的若干位号码是否与预设的若干SP服务接入号中的任意一个SP服务接入号相匹配,若是则执行S14;
S14、判断出用户终端接收到了SP服务商发送的提示短信。
下面以中国移动无线TV业务为例做具体说明:
1、用户收到一条新短信,获取到该新短信的发送ID为106648960348。
2、根据当前的SP服务接入号的编码规则,SP服务商ID中前四位号码为SP服务接入号,因此截取发送ID的前四位号码“1066”。
3、SP服务接入号位预设在用户终端设备中,可以通过原始设置、由用户自己添加或者从后台服务器下载获取到。
4、经匹配发现1066确为SP服务接入号。
在实施例三中,基于实施例一的基础上,如图3所示,所述S2具体包括如下分步骤:
S21、获取所述提示短信的发送ID;
S22、将所述发送ID与后台服务器上保存的各SP服务商ID进行一一比对,找到与所述发送ID相匹配的SP服务商ID;
这里所述匹配要求为100%的匹配。
S23、将与所述相匹配的SP服务商ID关联保存的服务订购短信下载到本地存储单元。
接上例,以中国移动无线TV业务为例对本实施例做具体说明:
1、获取到提示短信的发送ID为106648960348。
2、将ID“106648960348”与后台服务器上保存的各SP服务商ID进行比对,发现该ID为中国移动无线TV业务服务商的ID。
3、将与ID“106648960348”关联保存的服务订购短信“您好!您已成功订购中国移动无线TV业务,标准资费108元/月。如需退订请编辑短信‘HK0D395860339476’到10086。中国移动”下载到用户终端设备的本地。
在实施例四中,基于实施例一的基础上,如图4所示,所述S3中的匹配包括以下分步骤:
S31、使用分词工具分别将所述提示短信和所述服务订购短信拆分为由若干个词组成的词序列;
S32、去掉所述服务订购短信对应的词序列中的停用词,得到关于所述服务订购短信的关键词序列;
S33、将关于所述提示短信的词序列和关于所述服务订购短信的关键词序列中的每个词进行一一比对;
S34、根据相匹配的关键词所对应的分值计算出两组关键词之间的匹配度;
所述关键词根据预设的规则被划分为三类,分别为专业名词、普通词和核心动词;专业名词主要是指服务名称,比如无线TV;普通词指除了专业名词和核心动词以外的其他名词;核心动词主要指能区分用户是否购买服务的动词,比如订购、购买等词。不同类别的关键词对应一个不同的分值,比如:专业名词对应分值为3,核心动词对应分值为2,普通词对应分值为1。
所述匹配度的计算公式为:匹配度=(各匹配的关键词对应的分值相加/所有关键词的分值总和)*100%。
S35、判断所述匹配度是否大于预设值,若是则表示所述提示短信和所述服务订购短信相匹配。
通常,匹配度大于80%就默认为相匹配。
接上例,以中国移动无线TV业务为例本实施例做具体说明:
假设用户一条ID“106648960348”发来的短信,内容为“您已订购中国移动无线TV项目,标准资费100元/月……。中国移动”。
下载到用户终端设备本地的与ID“106648960348”关联保存的服务订购短信为“您好!您已成功订购中国移动无线TV业务,标准资费108元/月。如需退订请编辑短信‘HK0D395860339476’到10086。中国移动”。
1、通过分词工具将这两条短信内容进行分词,得到两个词序列。
2、对所述服务订购短信对应的词序列进行关键词提取,得到一个关键词序列“成功订购无线TV资费中国移动”。每个关键词根据其所属类别对应一个分值,例如:成功-1,订购-2,无线TV-3,资费-1,中国-1,移动-2。
3、将关键词序列中的每个关键词与所述提示短信对应的词序列中的每个词进行比对,得到相匹配的关键词为“订购无线TV资费中国移动”。
4、根据匹配度的公式,得到上述两条短信的匹配度为90%。
5、匹配度90%大于匹配度最低限,因此可以判断用户收到的短信确为无线TV业务服务商发送的服务订购短信,即判断用户订购了中国移动的无线TV业务。
其次,本申请提出了一种电子装置,所述电子装置上存储有防止无效服务扣费系统20,所述系统20可以被分割为一个或者多个程序模块。
例如,图5示出了所述防止无效服务扣费系统20第一实施例的程序模 块示意图,该实施例中,所述系统20可以被分割为SP服务商识别模块201、下载模块202、匹配模块203、超限判断模块204和提醒模块205。其中,本申请所称的程序模块是指能够完成特定功能的一系列计算机程序指令段。以下描述将具体介绍所述程序模块201-205的具体功能。
所述SP服务商识别模块201用于判断用户是否接收到SP服务商发送的提示短信。
每个所述SP服务商都会有一个移动网短信息接入代码(即接入号),又称SP代码或是SP号码。对于SP服务接入号由国家信息产业部加以规定,各运营商都要遵照国家信息产业部的要求调整SP服务接入号,因此SP服务接入号是由规则可循的。例如:
1、1066为开头的号码都是全国范围内经营性短消息类服务,也就说用户发向这个号码可能会被扣除相关费用。
2、1062为开头的号码是省内经营性短消息类服务,与1066差不多,差别在于相同的号码可能在不同的省市经营的业务不同。
3、1065为开头的号码是基础**自营业务,向这个号段发短信也有可能被收费。
4、1063为开头是省内非营利性的业务。
5、1069为开头是全国范围内非营利性业务。
因此,若用户收到的新短信的发送ID中包含有SP服务接入号,则判断用户接收到了SP服务商发送的提示短信。
所述下载模块202用于根据所述提示短信的发送ID,从后台服务器下载与所述发送ID相同的SP服务商ID关联保存的服务订购短信、SP服务的域名、未使用期限和提醒短信。
各所述SP服务商在用户订购其服务后,都会发送订购成功的短信(以下统称为服务订购短信)给用户,以告知用户其订购已成功,而这种服务订购短信通常都由各SP服务商通过系统自动发送,都会有特定的短信模板。
例如:用户订购中国移动的无线TV业务后,会收到以下短信“您好!您已成功订购中国移动无线TV业务,标准资费108元/月。如需退订请编辑短信‘HK0D395860339476’到10086。中国移动”。
所述SP服务的域名是指用户使用该服务需要链接的域名,每项SP服务都会对应有一个域名;未使用期限和提醒短信是人为设置的规则,可以修改。
上述所述的这些信息都预先与SP服务商ID关联存储在后台服务器上的。为方便查找使用,通常按一个统一格式进行保存,参考下表:
因此,根据SP服务商ID可以将与该ID关联保存的信息都下载到用户终端设备的本地。
所述匹配模块203用于将所述提示短信与所述服务订购短信进行匹配。
所述匹配具体以关键词为单位进行比配,匹配度达到80%以上就视作内容相同。具体匹配过程同方法实施例三。
所述超限判断模块204用于判断用户最近一次访问所述SP服务的域名至今的间隔时间是否超过未使用期限。
当用户访问SP服务的域名,就会需要Modem/网关来参与解析这个域名,通过该解析动作的发生判断用户是否访问了SP服务的域名。
这里假设采用上表所述的规则。2018年1月1日开始对用户行为开始监 听,发现在2018年1月10日产生了连接中国移动无线TV业务服务器域名的行为,则将3个月监听期(即未使用期限)重置,即从1月10日往后再推3个月。若自2018年1月10日发现用户连接了中国移动无线TV业务服务器域名的行为之后,一直到2018年4月11日都未监听到该用户连接中国移动无线TV业务服务器域名的行为,那么表示该用户已超过3个月为使用该SP服务了,需要提醒其退订该服务。
所述提醒模块205用于在最近一次访问所述SP服务的域名至今的间隔时间超过未使用期限时,将下载的所述提醒短信发送给用户。
提醒短信类似于服务订购短信,包含有相应的业务名称,例如上表中所述的“你的移动无线TV已超3个月没有使用,请及时退订。”
下载模块仅是将该提醒短信下载至用户设备终端的本地,而本模块是要将该提醒短信以短信形式发送给用户。
再次,本申请还提出来一种计算机设备。
参阅图6所示,是本申请计算机设备一实施例的硬件架构示意图。本实施例中,所述计算机设备2是一种能够按照事先设定或者存储的指令,自动进行数值计算和/或信息处理的设备。例如,可以是智能手机、平板电脑、笔记本电脑、台式计算机、机架式服务器、刀片式服务器、塔式服务器或机柜式服务器(包括独立的服务器,或者多个服务器所组成的服务器集群)等。如图所示,所述计算机设备2至少包括,但不限于,可通过系统总线相互通信连接存储器21、处理器22、网络接口23、以及防止无效服务扣费系统20。其中:
所述存储器21至少包括一种类型的计算机可读存储介质,所述可读存储介质包括闪存、硬盘、多媒体卡、卡型存储器(例如,SD或DX存储器等)、随机访问存储器(RAM)、静态随机访问存储器(SRAM)、只读存储器(ROM)、电可擦除可编程只读存储器(EEPROM)、可编程只读存储器 (PROM)、磁性存储器、磁盘、光盘等。在一些实施例中,所述存储器21可以是所述计算机设备2的内部存储单元,例如该计算机设备2的硬盘或内存。在另一些实施例中,所述存储器21也可以是所述计算机设备2的外部存储设备,例如该计算机设备2上配备的插接式硬盘,智能存储卡(Smart Media Card,SMC),安全数字(Secure Digital,SD)卡,闪存卡(Flash Card)等。当然,所述存储器21还可以既包括所述计算机设备2的内部存储单元也包括其外部存储设备。本实施例中,所述存储器21通常用于存储安装于所述计算机设备2的操作系统和各类应用软件,例如所述防止无效服务扣费系统20的程序代码等。此外,所述存储器21还可以用于暂时地存储已经输出或者将要输出的各类数据。
所述处理器22在一些实施例中可以是中央处理器(Central Processing Unit,CPU)、控制器、微控制器、微处理器、或其他数据处理芯片。该处理器22通常用于控制所述计算机设备2的总体操作,例如执行与所述计算机设备2进行数据交互或者通信相关的控制和处理等。本实施例中,所述处理器22用于运行所述存储器21中存储的程序代码或者处理数据,例如运行所述的防止无效服务扣费系统20等。
所述网络接口23可包括无线网络接口或有线网络接口,该网络接口23通常用于在所述计算机设备2与其他计算机设备之间建立通信连接。例如,所述网络接口23用于通过网络将所述计算机设备2与外部终端相连,在所述计算机设备2与外部终端之间的建立数据传输通道和通信连接等。所述网络可以是企业内部网(Intranet)、互联网(Internet)、全球移动通讯系统(Global System of Mobile communication,GSM)、宽带码分多址(Wideband Code Division Multiple Access,WCDMA)、4G网络、5G网络、蓝牙(Bluetooth)、Wi-Fi等无线或有线网络。
需要指出的是,图6仅示出了具有组件21-23的计算机设备2,但是应理解的是,并不要求实施所有示出的组件,可以替代的实施更多或者更少的 组件。
在本实施例中,存储于存储器21中的所述防止无效服务扣费系统20可以被一个或多个处理器(本实施例为处理器22)所执行,以完成上述防止无效服务扣费方法的操作。
此外,本申请一种计算机可读存储介质,所述计算机可读存储介质为非易失性可读存储介质,其内存储有计算机程序指令,所述计算机程序指令可被至少一个处理器所执行,以实现上述防止无效服务扣费方法或电子装置的操作。
虽然以上描述了本申请的具体实施方式,但是本领域的技术人员应当理解,这仅是举例说明,本申请的保护范围是由所附权利要求书限定的。本领域的技术人员在不背离本申请的原理和实质的前提下,可以对这些实施方式做出多种变更或修改,但这些变更和修改均落入本申请的保护范围。
Claims (20)
- 一种防止无效服务扣费方法,其特征在于,包括以下步骤:S1、检测用户终端接收到SP服务商发送的提示短信;S2、根据所述提示短信的发送ID,从后台服务器下载与所述发送ID关联保存的服务订购短信;S3、将所述提示短信与所述服务订购短信进行匹配,若匹配成功则执行S4;S4、从后台服务器上下载与所述发送ID关联保存的SP服务的域名、未使用期限和提醒短信;S5、判断用户最近一次访问所述SP服务的域名至今的间隔时间是否超过未使用期限,若是则执行S6,若否则持续执行S5;S6、将下载的所述提醒短信发送给用户终端。
- 根据权利要求1所述的防止无效服务扣费方法,其特征在于,所述S1中,若用户终端接收到的新短信的发送ID中包含有SP服务接入号,则判断用户终端接收到了SP服务商发送的提示短信。
- 根据权利要求2所述的防止无效服务扣费方法,其特征在于,所述S1包括以下分步骤:S11、获取用户终端接收到的新短信的发送ID;S12、根据SP服务接入号的编码规则,截取所述发送ID中SP服务识别号位置的若干位号码;S13、判断所截取的若干位号码是否与预设的若干SP服务接入号中的任意一个SP服务接入号相匹配,若是则执行S14;S14、判断出用户终端接收到了SP服务商发送的提示短信。
- 根据权利要求1所述的防止无效服务扣费方法,其特征在于,所述S2包括以下分步骤:S21、获取所述提示短信的发送ID;S22、将所述发送ID与后台服务器上保存的各SP服务商ID进行一一比对,找到与所述发送ID相匹配的SP服务商ID;S23、将与所述相匹配的SP服务商ID关联保存的服务订购短信下载到本地存储单元。
- 根据权利要求1所述的防止无效服务扣费方法,其特征在于,所述S3中的匹配包括以下分步骤:S31、使用分词工具分别将所述提示短信和所述服务订购短信拆分为由若干个词组成的词序列;S32、去掉所述服务订购短信对应的词序列中的停用词,得到关于所述服务订购短信的关键词序列;S33、将关于所述提示短信的词序列和关于所述服务订购短信的关键词序列中的每个词进行一一比对;S34、根据相匹配的关键词所对应的分值计算出两组关键词之间的匹配度;S35、判断所述匹配度是否大于预设值,若是则表示所述提示短信和所述服务订购短信相匹配。
- 根据权利要求5所述的防止无效服务扣费方法,其特征在于,所述匹配度的计算公式为:匹配度=(各匹配的关键词对应的分值相加/所有关键词的分值总和)*100%。
- 根据权利要求1所述的防止无效服务扣费方法,其特征在于,所述S5中,若有调制解调器或者网关进行了解析SP服务的域名的操作,则判断用户访问了所述SP服务的域名。
- 一种电子装置,其特征在于,所述电子装置上存储有防止无效服务扣费系统,所述防止无效服务扣费系统包括:SP服务商识别模块,用于判断用户是否接收到SP服务商发送的提示短信;下载模块,用于根据所述提示短信的发送ID,从后台服务器下载与所述发送ID相同的SP服务商ID关联保存的服务订购短信、SP服务的域名、未使用期限和提醒短信;匹配模块,用于将所述提示短信与所述服务订购短信进行匹配;超限判断模块,用于判断用户最近一次访问所述SP服务的域名至今的间隔时间是否超过未使用期限;提醒模块,用于在最近一次访问所述SP服务的域名至今的间隔时间超过未使用期限时,将下载的所述提醒短信发送给用户。
- 一种计算机设备,包括存储器和处理器,其特征在于,所述存储器上存储有可被所述处理器执行的防止无效服务扣费系统,所述系统被所述处理器执行时实现以下步骤的操作:S1、检测用户终端接收到SP服务商发送的提示短信;S2、根据所述提示短信的发送ID,从后台服务器下载与所述发送ID关联保存的服务订购短信;S3、将所述提示短信与所述服务订购短信进行匹配,若匹配则执行S4;S4、从后台服务器上下载与所述发送ID关联保存的SP服务的域名、未使用期限和提醒短信;S5、判断用户最近一次访问所述SP服务的域名至今的间隔时间是否超过未使用期限,若是则执行S6,若否则持续执行S5;S6、将下载的所述提醒短信发送给用户终端。
- 根据权利要求9所述的计算机设备,其特征在于,所述S1中,若用户终端接收到的新短信的发送ID中包含有SP服务接入号,则判断用户终端接收到了SP服务商发送的提示短信;所述S1包括以下分步骤:S11、获取用户终端接收到的新短信的发送ID; S12、根据SP服务接入号的编码规则,截取所述发送ID中SP服务识别号位置的若干位号码;S13、判断所截取的若干位号码是否与预设的若干SP服务接入号中的任意一个SP服务接入号相匹配,若是则执行S14;S14、判断出用户终端接收到了SP服务商发送的提示短信。
- 根据权利要求9所述的计算机设备,其特征在于,所述S2包括以下分步骤:S21、获取所述提示短信的发送ID;S22、将所述发送ID与后台服务器上保存的各SP服务商ID进行一一比对,找到与所述发送ID相匹配的SP服务商ID;S23、将与所述相匹配的SP服务商ID关联保存的服务订购短信下载到本地存储单元。
- 根据权利要求9所述的计算机设备,其特征在于,所述S3中的匹配包括以下分步骤:S31、使用分词工具分别将所述提示短信和所述服务订购短信拆分为由若干个词组成的词序列;S32、去掉所述服务订购短信对应的词序列中的停用词,得到关于所述服务订购短信的关键词序列;S33、将关于所述提示短信的词序列和关于所述服务订购短信的关键词序列中的每个词进行一一比对;S34、根据相匹配的关键词所对应的分值计算出两组关键词之间的匹配度;S35、判断所述匹配度是否大于预设值,若是则表示所述提示短信和所述服务订购短信相匹配。
- 根据权利要求12所述的计算机设备,其特征在于,所述匹配度的计算公式为:匹配度=(各匹配的关键词对应的分值相加/所有关键词的分值总和)*100%。
- 根据权利要求9所述的计算机设备,其特征在于,所述S5中,若有调制解调器或者网关进行了解析SP服务的域名的操作,则判断用户访问了所述SP服务的域名。
- 一种计算机可读存储介质,其特征在于,所述计算机可读存储介质内存储有计算机程序指令,所述计算机程序指令可被至少一个处理器所执行,以使所述至少一个处理器执行以下步骤的操作:S1、检测用户终端接收到SP服务商发送的提示短信;S2、根据所述提示短信的发送ID,从后台服务器下载与所述发送ID关联保存的服务订购短信;S3、将所述提示短信与所述服务订购短信进行匹配,若匹配则执行S4;S4、从后台服务器上下载与所述发送ID关联保存的SP服务的域名、未使用期限和提醒短信;S5、判断用户最近一次访问所述SP服务的域名至今的间隔时间是否超过未使用期限,若是则执行S6,若否则持续执行S5;S6、将下载的所述提醒短信发送给用户终端。
- 根据权利要求15所述的计算机可读存储介质,其特征在于,所述S1中,若用户终端接收到的新短信的发送ID中包含有SP服务接入号,则判断用户终端接收到了SP服务商发送的提示短信;所述S1包括以下分步骤:S11、获取用户终端接收到的新短信的发送ID;S12、根据SP服务接入号的编码规则,截取所述发送ID中SP服务识别号位置的若干位号码;S13、判断所截取的若干位号码是否与预设的若干SP服务接入号中的任意一个SP服务接入号相匹配,若是则执行S14;S14、判断出用户终端接收到了SP服务商发送的提示短信。
- 根据权利要求15所述的计算机可读存储介质,其特征在于,所述S2包括以下分步骤:S21、获取所述提示短信的发送ID;S22、将所述发送ID与后台服务器上保存的各SP服务商ID进行一一比对,找到与所述发送ID相匹配的SP服务商ID;S23、将与所述相匹配的SP服务商ID关联保存的服务订购短信下载到本地存储单元。
- 根据权利要求15所述的计算机可读存储介质,其特征在于,所述S3中的匹配包括以下分步骤:S31、使用分词工具分别将所述提示短信和所述服务订购短信拆分为由若干个词组成的词序列;S32、去掉所述服务订购短信对应的词序列中的停用词,得到关于所述服务订购短信的关键词序列;S33、将关于所述提示短信的词序列和关于所述服务订购短信的关键词序列中的每个词进行一一比对;S34、根据相匹配的关键词所对应的分值计算出两组关键词之间的匹配度;S35、判断所述匹配度是否大于预设值,若是则表示所述提示短信和所述服务订购短信相匹配。
- 根据权利要求18所述的计算机可读存储介质,其特征在于,所述匹配度的计算公式为:匹配度=(各匹配的关键词对应的分值相加/所有关键词的分值总和)*100%。
- 根据权利要求15所述的计算机可读存储介质,其特征在于,所述S5中,若有调制解调器或者网关进行了解析SP服务的域名的操作,则判断用户访问了所述SP服务的域名。
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