WO2019227606A1 - Order procedure processing method and system - Google Patents

Order procedure processing method and system Download PDF

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Publication number
WO2019227606A1
WO2019227606A1 PCT/CN2018/095275 CN2018095275W WO2019227606A1 WO 2019227606 A1 WO2019227606 A1 WO 2019227606A1 CN 2018095275 W CN2018095275 W CN 2018095275W WO 2019227606 A1 WO2019227606 A1 WO 2019227606A1
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processing
order
queue
current process
current
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PCT/CN2018/095275
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French (fr)
Chinese (zh)
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刘红彬
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平安科技(深圳)有限公司
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635Processing of requisition or of purchase orders

Definitions

  • the present application relates to the field of Internet service technology, and in particular, to an order process processing method and system.
  • the traditional order process is a serial interactive process, that is, for the business request initiated by the client (professional company, or end user), the back-end management system (that is, the server) needs to process each process one by one according to the order process (Sub-process), after the processing is completed, the final processing result can be returned to the client that initiated the business request.
  • the experience is largely dependent on the time-consuming processing of business requests by the server. If the server performs business processing operations that take a very long time and / or are difficult to predict, then This will cause the client to be in a waiting state all the time, and the user does not know the length of the waiting, so that the user (access party) cannot see the result of the order processing in time.
  • the back-office management system may need to access a third party (for example, to query the status of product inventory) to obtain the required information in the processing process, and the response time of the third party is often difficult to accurately grasp. Therefore, if the server and client remain connected for a long time, a large amount of resources will be wasted and the throughput will be low.
  • this application proposes an order flow processing scheme, which may include the following aspects:
  • the transaction scenario can be determined based on the parameters of the product provider, product code, primary channel, secondary channel, transaction type, payment method, order management platform, and payment rules in the routing parameters of the scenario;
  • the specific order processes the transaction according to the process, performs asynchronous judgment in real time, and feeds back the processing situation to the client.
  • an order flow processing system including the following steps:
  • Step 1 Receive an order processing request from a client, and obtain a process queue of the order according to the order processing request, where the process queue includes all processes required to process the order;
  • Step 2 Determine whether asynchronous processing is required for the current process in the process queue
  • Step 3 If the current process needs to be processed asynchronously, notify the client that the order processing result will be pushed asynchronously, put the current process into an asynchronous queue, and push the processing result to the client after the asynchronous processing ends;
  • Step 4 If asynchronous processing is not required for the current process, perform synchronous processing on the current process to obtain the processing status of the current process;
  • Step 5 If the processing status of the current process is "processing exception", record processing information of the current process, where the processing information includes information required to execute the current process again;
  • Step 6 If the processing status of the current process is "processing success”, determine whether the current process is the last process in the process queue, and if the current process is not the last process in the process queue , The next process in the process queue is taken as the current process, and the process returns to step 2; otherwise, the order processing result is output.
  • an order process processing system for performing the method, including an order acceptance component, a process processing component, an order feedback component, a process asynchronous determination component, and a process recording component.
  • the order acceptance component is configured to receive an order processing request from a client, and obtain a process queue of the order from the order processing request, and the process queue includes all processes required to process the order;
  • the order feedback component is used to feedback the order processing results to the client.
  • the process asynchronous judgment component is configured to perform asynchronous judgment on a current process in the process queue.
  • the process processing component is configured to: when the current process needs to be processed asynchronously, place the current process in an asynchronous queue;
  • the process processing component is further configured to perform corresponding processing when synchronizing the current process, generate a processing result of the current process, and feed back the processing result to the client through the order feedback component;
  • the process recording component is used to record the process processing status and historical processing records of each order, including the number of processing times, each processing mode, and processing status (delay, success, and failure).
  • a computer-readable storage medium stores a program for the foregoing method.
  • the program is executed by a processor, the following steps are performed:
  • Step 1 Receive an order processing request from a client, and obtain a process queue of the order according to the order processing request, where the process queue includes all processes required to process the order;
  • Step 2 Determine whether asynchronous processing is required for the current process in the process queue
  • Step 3 If the current process needs to be processed asynchronously, notify the client that the order processing result will be pushed asynchronously, put the current process into an asynchronous queue, and push the processing result to the client after the asynchronous processing ends;
  • Step 4 If asynchronous processing is not required for the current process, perform synchronous processing on the current process to obtain the processing status of the current process;
  • Step 5 If the processing status of the current process is "processing exception", record processing information of the current process, where the processing information includes information required to execute the current process again;
  • Step 6 If the processing status of the current process is "processing success”, determine whether the current process is the last process in the process queue, and if the current process is not the last process in the process queue , The next process in the process queue is taken as the current process, and the process returns to step 2; otherwise, the order processing result is output.
  • the beneficial effects of this application are mainly: 1. Unified interfaces to external access parties (professional companies); 2. Low system maintenance costs; 3. Pre-configuration of process queues makes it possible to determine whether the same scenario Perform synchronous and asynchronous free switching, and at the same time, process queues of the same scene can be reused; 4. After the scene modeling, parameterized configuration can go online quickly; 5.
  • the payment channel can be configured and can be based on the preset process , Quickly process business, and solve business needs of different professional companies in different scenarios.
  • FIG. 1 is a partial flowchart of an order process processing method according to an embodiment of the present application
  • FIG. 2 is a schematic flowchart of a part of an order flow processing method according to another embodiment of the present application.
  • FIG. 3 is a functional architecture diagram of an order flow processing system according to an embodiment of the present application.
  • FIG. 4 is a schematic diagram of an operating environment of a system in which an application is installed according to an embodiment of the present application.
  • the scenario routing parameters of the order are obtained, and the different business processing processes (process configuration and process queue) that the order process should obtain according to its scenario routing parameters.
  • the order process is parameterized and configured, so that the processing method can be quickly applied online.
  • the business can be quickly processed according to the preset process manually, and the business of different scenarios for different professional companies can be solved. demand.
  • breakpoint reconnection can be achieved by recording the processes interrupted by processing and the processing details of each process.
  • FIG. 1 is a partial flowchart of an order flow processing method according to an embodiment of the present application.
  • FIG. 2 is a partial flowchart of an order flow processing method according to another embodiment of the present application.
  • an embodiment of the present application provides an order process processing method.
  • the order processing process includes order verification, order asynchronous processing judgment, and order process processing.
  • the method includes:
  • Step S100 Receive an order processing request from a client, and obtain a process queue of the order from the order processing request, where the process queue includes all processes required to process the order;
  • the process queue is determined according to scenario routing parameters related to the order
  • the scenario routing parameters may include specific parameters such as a product provider, a product code, a primary channel, a secondary channel, a transaction type, a payment method, an order management platform, and a payment rule.
  • Different parameter combinations correspond to different order processing scenarios. , That is, the order processing scenario is jointly determined by multidimensional conditions;
  • the commodity provider may be a company that provides travel services
  • the product code corresponds to a specific product (such as a taxi product)
  • the payment method corresponds to the user's payment channel (such as Alipay, WeChat, UnionPay, etc.)
  • payment rules include prepayment (such as a price), postpayment (such as according to the itinerary), and so on.
  • multiple order processing scenarios can be defined according to various combinations of the above parameters, such as travel scenario 1, travel scenario 2, travel scenario 3, and so on.
  • travel scenarios 1, travel scenarios 2, travel scenarios 3, and the like are all travel scenarios, they can have the same order pre-processing process (such as a pre-processing process dedicated to travel services, including verifying the identity of the driver and passengers)
  • pre-processing process such as a pre-processing process dedicated to travel services, including verifying the identity of the driver and passengers
  • different transaction processing processes for example, prepayment and postpayment, Alipay and WeChat each correspond to different reconciliation methods, that is, different reconciliation processes).
  • the order processing scenario can be transformed into a multi-dimensional conditional expression by the scenario routing parameters, each dimension can involve a different processing process / process queue, and the combination of each dimension forms the corresponding order processing scenario.
  • Complete process which is represented by processing processes / process queues;
  • Step S200 Perform asynchronous judgment on the current process in the process queue.
  • the process parameters of the current process for example, the type of business involved in executing the current process, such as payment, query, etc.
  • the current process is synchronized, and the client can immediately obtain the processing results of the order, such as transaction success, payment failure, verification failure, insufficient product inventory, and so on.
  • the asynchronous queue is maintained by a background management system.
  • the processes that require asynchronous processing are usually relatively time-consuming processes in the order processing process, and / or processes that rely on third-party responses.
  • their processing does not affect Processing of subsequent processes (synchronous processes or asynchronous processes), that is, the processing of subsequent processes (synchronous processes) does not depend on the processing results of the previous process;
  • the background management system can process the processes in the asynchronous queue by broadcasting, for example Process the processes in the asynchronous queue in a regular manner, and in the case where the third party is not responding to the asynchronous process or the processing timeout, the process is repeatedly processed in a loop.
  • calculating a reference time for processing the current process according to the estimated time spent processing the current process and network environment data carried in the current process
  • the network environment data includes: the network type of the currently used network, the network system and / or signal strength, and the network transmission speed of the currently used network;
  • processing information including historical processing information
  • whether the current process needs to be processed asynchronously for example, if the current process has a history processing record (which used to handle an exception before), The previous synchronous processing is changed to asynchronous processing, that is, asynchronous processing is performed on processes that have not completed the synchronous processing;
  • Step S300 If the current process needs to be processed asynchronously, notify the client to push the order processing result asynchronously (for example, a pop-up message "Push the order processing result later, please wait” on the client), The current process is put into an asynchronous queue and the processing result is pushed to the client after the asynchronous processing ends;
  • Step S400 If asynchronous processing is not required for the current process, perform synchronous processing on the current process to obtain a processing status of the current process;
  • Step S500 If the processing status of the current process is "processing exception” (there is an abnormality in the synchronous processing, the processing cannot be completed and the processing result is obtained, which does not mean that the processing has failed), then record the order status as "order processing” And record the processing information of the current process (this means that the synchronization processing of some processes in the order has been delayed, and information about these delayed processes can be recorded (for example, including the position of the current process in the process queue, process serial number, exception Type, etc.) for future breakpoint reconnection, or change the synchronous processing mode to asynchronous processing mode), go to step S700;
  • the processing status information of the current process can also be generated in real time. For example, if the current process is suspended for some reason, the status information can be generated and displayed as "xx process remains processing" ;
  • each process "keep processing" can be automatically reprocessed by the server, or a request for reprocessing can be initiated by the client without repeating the processes that have already been processed, which can improve the reuse rate of order processing.
  • Step S600 if the processing status of the current process is "processing succeeded", determine whether the current process is the last process in the process queue;
  • the status information can also be generated and displayed as "xx process processing succeeded” or "xx process processing failed";
  • step S200 If the current process is not the last process in the process queue, the next process in the process queue is taken as the current process, and the process returns to step S200; otherwise, the method ends;
  • Step S700 The processing status of the current process is "Processing Exception” or “Processing Failed” (that is, the processing has been completed but the processing has failed, which means that the process has failed to confirm, and the order confirmation has failed to be processed, and no further processing is required. ), The method can be ended. After that, if the same order needs to be processed again, the client needs to re-initiate the request and re-process all processes in the process queue;
  • the part of the synchronization processing process may be repeatedly performed according to the reason for the processing failure (step S702). For example, if the reason for the processing failure is that the third party is not responding or the response times out, the relevant process can be automatically executed in a loop, and the client is notified that "some synchronization processing processes are retrying, please wait".
  • the historical processing records of all processes in the process queue can be summarized, including the number of processes, each processing mode (synchronous / asynchronous), and processing status (delayed, successful, and failed). )
  • the server can set specific circular rules. In the case where the entire order processing has not expired (including the case that the necessary process has not failed), the pending process (for completion of processing) can be reprocessed periodically.
  • a process that handles abnormal synchronization synchronously if it reaches a certain limit (for example, the limit on the number of repetitions), it can also be automatically placed in an asynchronous queue (S704) and directly switched to asynchronous processing without the need to perform the asynchronous judgment of step S200.
  • a certain limit for example, the limit on the number of repetitions
  • each process in the process queue may also carry an identifier related to repeated processing, for example, the number of repeatable processes, a timeout period, and the like, and if the number of repeatable processes is set to 0, that is, Represents that it is not possible to perform repeated processing. For processing exceptions, once the timeout period is reached, the processing status is determined as "processing failure"
  • an order flow processing system for executing each step of the method in the present application.
  • the order flow processing system mainly includes an order acceptance component and a process processing. Components, order feedback components, process asynchronous judgment components, process recording components.
  • the order acceptance component is configured to receive an order processing request from a client, and obtain a process queue of the order from the order processing request, and the process queue includes all processes required to process the order;
  • the process queue is determined according to scenario routing parameters related to the order
  • the scenario routing parameters may include specific parameters such as a product provider, a product code, a primary channel, a secondary channel, a transaction type, a payment method, an order management platform, and a payment rule.
  • Different parameter combinations correspond to different order processing scenarios. That is, the order processing scenario is jointly determined by multi-dimensional conditions.
  • the order feedback component is used to feedback the order processing results to the client.
  • the process asynchronous judgment component is configured to perform asynchronous judgment on a current process in the process queue.
  • the process processing component is configured to: when the current process needs to be processed asynchronously, place the current process in an asynchronous queue;
  • the process processing component is further configured to perform corresponding processing when synchronizing the current process, generate a processing result of the current process, and feed back the processing result to the client through the order feedback component;
  • the process processing component may be further configured to sequentially execute all processes in the process queue, and send related information generated in the process processing to the process recording component.
  • the process recording component is used to record the process processing status and historical processing records of each order, including the number of processing times, each processing mode (synchronous / asynchronous), and processing status (delay, success, and failure).
  • different embodiments of the present application may also be implemented by means of software modules or computer-readable instructions stored on one or more computer-readable media, where the computer-readable instructions are used as processors or device components. When executed, the different embodiments described in this application are executed. Similarly, any combination of software modules, computer-readable media, and hardware components is contemplated by this application.
  • the software module may be stored on any type of computer-readable storage medium, such as RAM, EPROM, EEPROM, flash memory, registers, hard disk, CD-ROM, DVD, and so on.
  • FIG. 4 a running environment of a system in which an application is installed according to an embodiment of the present application is shown.
  • the system for installing an application program is installed and run in an electronic device.
  • the electronic device may be a computing device such as a desktop computer, a notebook, a palmtop computer, and a server.
  • the electronic device may include, but is not limited to, a memory, a processor, and a display. Only the electronic device having the above components is shown in the figure, but it should be understood that it is not required to implement all the illustrated components, and more or fewer components may be implemented instead.
  • the memory may be an internal storage unit of the electronic device in some embodiments, such as a hard disk or a memory of the electronic device. In other embodiments, the memory may also be an external storage device of the electronic device, such as a plug-in hard disk, a Smart Memory Card (SMC), and a Secure Digital , SD) card, Flash card, etc. Further, the memory may include both an internal storage unit and an external storage device of the electronic device.
  • the memory is used to store application software and various types of data installed on the electronic device, such as program code of the system in which the application program is installed. The memory may also be used to temporarily store data that has been or will be output.
  • the processor may be a central processing unit (CPU), a microprocessor, or other data processing chip, and is configured to run program code or process data stored in the memory, for example, to execute the processor.
  • CPU central processing unit
  • microprocessor microprocessor
  • the processor may be a central processing unit (CPU), a microprocessor, or other data processing chip, and is configured to run program code or process data stored in the memory, for example, to execute the processor.
  • the display may be an LED display, a liquid crystal display, a touch-type liquid crystal display, an OLED (Organic Light-Emitting Diode) touch device, or the like.
  • the display is used to display information processed in the electronic device and to display a visualized client interface, such as an application menu interface, an application icon interface, and the like.
  • the components of the electronic device communicate with each other through a system bus.
  • the methods in the above embodiments can be implemented by means of software plus a necessary universal hardware platform, and of course, can also be implemented by hardware, but in many cases The former is a better implementation.
  • the technical solution of the present application in essence, or a part that contributes to the existing technology, can be embodied in the form of a software product, which is stored in a storage medium (such as ROM / RAM, magnetic disk, The optical disc) includes several instructions for causing a terminal device (which may be a mobile phone, a computer, a server, an air conditioner, or a network device, etc.) to execute the methods described in the embodiments of the present application.
  • a terminal device which may be a mobile phone, a computer, a server, an air conditioner, or a network device, etc.
  • a computer-readable storage medium stores a program for executing the method according to the embodiment of the present application, the program When executed by a processor, each step of the method is performed.

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Abstract

An order procedure processing method and system. The method comprises the following steps: 1. receiving an order processing request from a client, and acquiring a process queue of an order according to the order processing request (S100), wherein the process queue contains all processes required for processing the order; 2. determining whether the current process in the process queue needs to be subjected to asynchronous processing (S200); 3. if the current process needs to be subjected to asynchronous processing, putting the current process into an asynchronous queue; 4. if the current process does not need to be subjected to asynchronous processing, executing synchronous processing on the current process (S400); 5. if the processing state of the current process is "abnormal processing", recording processing information of the current process; and 6. if the processing state of the current process is "successful processing", determining whether the current process is the last process in the process queue, and if not, taking the next process in the process queue as the current process and returning to step 2, otherwise ending the method.

Description

订单流程处理方法和系统Order process processing method and system
本申请申明享有2018年5月30日递交的申请号为201810538022.1、名称为“订单流程处理方法和系统”的中国专利申请的优先权,该中国专利申请的整体内容以参考的方式结合在本申请中。This application affirms the priority of the Chinese patent application filed on May 30, 2018 with the application number 201810538022.1 and the name "Order Process Processing Method and System". The entire content of the Chinese patent application is incorporated herein by reference. in.
技术领域Technical field
本申请涉及互联网服务技术领域,尤其涉及一种订单流程处理方法和系统。The present application relates to the field of Internet service technology, and in particular, to an order process processing method and system.
背景技术Background technique
随着科学技术的发展,人们生活水平的逐步提高,网络已经在社会生活中广泛应用,其中,交易的多样化使得后台管理系统所对接的专业公司(商家)各不相同,每个专业公司所处理的业务亦不相同。市面上很多程序处理交易类流程时对外提供接口比较多,接口多就意味着对接成本和维护成本都变得较高。With the development of science and technology and the gradual improvement of people's living standards, the Internet has been widely used in social life. Among them, the diversification of transactions makes the professional companies (merchants) connected to the back-end management system different. Each professional company The businesses handled are also different. Many programs on the market provide more external interfaces when dealing with transaction-type processes, and more interfaces means higher docking costs and maintenance costs.
传统的订单流程处理方式是串行的交互过程,即:针对客户端(专业公司、或者最终用户)发起的业务请求,后台管理系统(即,服务端)需要根据订单流程而逐一处理每个进程(子流程),处理完毕之后,才能够将最终处理结果返回到发起业务请求的客户端。The traditional order process is a serial interactive process, that is, for the business request initiated by the client (professional company, or end user), the back-end management system (that is, the server) needs to process each process one by one according to the order process (Sub-process), after the processing is completed, the final processing result can be returned to the client that initiated the business request.
因此,对于客户端用户来说,其体验很大程度上依赖于服务端对业务请求的处理耗时情况,如果服务端执行耗时非常长和/或耗时难以预估的业务处理操作,那么就会导致客户端一直处于等待状态,而用户并不清楚等待的时长,使得用户(接入方)无法及时看到订单处理的结果。例如:对于某些订单业务,后台管理系统可能需要再接入第三方(例如,查询商品库存状况)而获得处理流程中的所需信息,而第三方的响应时间往往难以精确掌握。因 此,如果服务端与客户端长时间的保持连接状态,会导致大量的资源被浪费,吞吐能力很低。Therefore, for client users, the experience is largely dependent on the time-consuming processing of business requests by the server. If the server performs business processing operations that take a very long time and / or are difficult to predict, then This will cause the client to be in a waiting state all the time, and the user does not know the length of the waiting, so that the user (access party) cannot see the result of the order processing in time. For example, for some order services, the back-office management system may need to access a third party (for example, to query the status of product inventory) to obtain the required information in the processing process, and the response time of the third party is often difficult to accurately grasp. Therefore, if the server and client remain connected for a long time, a large amount of resources will be wasted and the throughput will be low.
由此可见,在后台管理系统对接多个客户(例如商家、专业公司)的情况下,由于每个客户端处理的业务并不相同、可能涉及第三方(甚至还有更多参与方),在这些不同的业务场景中,存在基于交易路由场景理念来解决不同客户不同场景的业务需求,以便克服服务端处理效率低、用户等待时间长的问题。It can be seen that in the case where the back-end management system is connected to multiple customers (such as merchants and professional companies), because each client processes different services, it may involve third parties (even more participants). In these different business scenarios, there are transaction routing scenario-based concepts to address the business needs of different customers in different scenarios in order to overcome the problems of low server-side processing efficiency and long user wait times.
发明内容Summary of the Invention
考虑到现有技术的上述问题,本申请的主要目的在于:为了方便用户,根据业务逻辑中的进程的实际处理需要,在各种场景下,同步/异步处理方式均可自由切换,完成交易订单的所有步骤。Considering the above problems of the prior art, the main purpose of this application is: for the convenience of users, according to the actual processing needs of processes in business logic, in various scenarios, synchronous / asynchronous processing methods can be freely switched to complete transaction orders All steps.
具体地,本申请提出了订单流程处理方案,可包括以下方面:Specifically, this application proposes an order flow processing scheme, which may include the following aspects:
1、根据场景路由参数中的商品提供方、商品编码、一级渠道、二级渠道、交易类型、支付方式、订单管理平台、支付规则等参数,可确定交易场景;1. The transaction scenario can be determined based on the parameters of the product provider, product code, primary channel, secondary channel, transaction type, payment method, order management platform, and payment rules in the routing parameters of the scenario;
2、根据确定的场景,获取在该场景下已预先配置的订单预处理功能和通道功能;2.Acquire the pre-processing function and channel function that have been pre-configured in this scenario according to the determined scenario;
3、对于特定订单,根据订单预处理功能功能,组装成一个完整的交易处理流程,即,进一步确定处理进程组合;3. For a specific order, according to the order pre-processing function, assemble a complete transaction processing flow, that is, further determine the processing process combination;
4、特定订单根据所述流程处理交易,实时进行异步判断,并向客户端反馈处理情况。4. The specific order processes the transaction according to the process, performs asynchronous judgment in real time, and feeds back the processing situation to the client.
根据本申请的实施例,提供了订单流程处理系统,包括以下步骤:According to an embodiment of the present application, an order flow processing system is provided, including the following steps:
步骤1、从客户端接收订单处理请求,根据所述订单处理请求获取所述订单的进程队列,所述进程队列中包含处理所述订单所需的全部进程;Step 1. Receive an order processing request from a client, and obtain a process queue of the order according to the order processing request, where the process queue includes all processes required to process the order;
步骤2、判断对所述进程队列中的当前进程是否需要进行异步处理;Step 2: Determine whether asynchronous processing is required for the current process in the process queue;
步骤3、如果对所述当前进程需要进行异步处理,则通知客户端将以异步方式推送订单处理结果,将所述当前进程放入异步队列,并在异步处理结束后向客户端推送处理结果;Step 3. If the current process needs to be processed asynchronously, notify the client that the order processing result will be pushed asynchronously, put the current process into an asynchronous queue, and push the processing result to the client after the asynchronous processing ends;
步骤4、如果对所述当前进程无需执行异步处理,则对所述当前进程执行同步处理,获得所述当前进程的处理状态;Step 4. If asynchronous processing is not required for the current process, perform synchronous processing on the current process to obtain the processing status of the current process;
步骤5、如果所述当前进程的处理状态为“处理异常”,则记录所述当前进程的处理信息,所述处理信息包括用于再次执行所述当前进程所需的信息;Step 5. If the processing status of the current process is "processing exception", record processing information of the current process, where the processing information includes information required to execute the current process again;
步骤6、如果所述当前进程的处理状态为“处理成功”,则判断所述当前进程是否为所述进程队列中的最后一个进程,如果所述当前进程不是所述进程队列中的最后一个进程,则将所述进程队列中的下一个进程作为当前进程,返回到步骤2,否则,输出订单处理结果。Step 6. If the processing status of the current process is "processing success", determine whether the current process is the last process in the process queue, and if the current process is not the last process in the process queue , The next process in the process queue is taken as the current process, and the process returns to step 2; otherwise, the order processing result is output.
根据本申请的实施例,提供了一种用于执行所述方法的订单流程处理系统,包括订单受理组件、进程处理组件、订单反馈组件、进程异步判断组件、进程记录部件,According to an embodiment of the present application, an order process processing system for performing the method is provided, including an order acceptance component, a process processing component, an order feedback component, a process asynchronous determination component, and a process recording component.
其中,所述订单受理组件用于从客户端接收订单处理请求,从所述订单处理请求中获取所述订单的进程队列,所述进程队列中包含处理所述订单所需的全部进程;The order acceptance component is configured to receive an order processing request from a client, and obtain a process queue of the order from the order processing request, and the process queue includes all processes required to process the order;
其中,订单反馈组件用于将订单处理结果反馈给客户端。Among them, the order feedback component is used to feedback the order processing results to the client.
其中,所述进程异步判断组件用于对所述进程队列中的当前进程进行异步判断,The process asynchronous judgment component is configured to perform asynchronous judgment on a current process in the process queue.
其中,所述进程处理组件用于:在需要对当前进程进行异步处理时,将所述当前进程放入异步队列;The process processing component is configured to: when the current process needs to be processed asynchronously, place the current process in an asynchronous queue;
其中,所述进程处理组件还用于:在对当前进程进行同步处理时,执行相应处理,生成当前进程的处理结果,并通过所述订单反馈组件向客户端反馈处理结果;Wherein, the process processing component is further configured to perform corresponding processing when synchronizing the current process, generate a processing result of the current process, and feed back the processing result to the client through the order feedback component;
其中,所述进程记录部件用于记录各个订单的进程处理状态、历史处理记录,包括处理次数、每次的处理方式、处理状态(延缓、成功、失败)。The process recording component is used to record the process processing status and historical processing records of each order, including the number of processing times, each processing mode, and processing status (delay, success, and failure).
根据本申请的实施例,提供了一种计算机可读存储介质,所述计算机可读存储介质上存储有用于上述方法的程序,所述程序被处理器执行时,执行以下步骤的操作:According to an embodiment of the present application, a computer-readable storage medium is provided. The computer-readable storage medium stores a program for the foregoing method. When the program is executed by a processor, the following steps are performed:
步骤1、从客户端接收订单处理请求,根据所述订单处理请求获取所述订单的进程队列,所述进程队列中包含处理所述订单所需的全部进程;Step 1. Receive an order processing request from a client, and obtain a process queue of the order according to the order processing request, where the process queue includes all processes required to process the order;
步骤2、判断对所述进程队列中的当前进程是否需要进行异步处理;Step 2: Determine whether asynchronous processing is required for the current process in the process queue;
步骤3、如果对所述当前进程需要进行异步处理,则通知客户端将以异步方式推送订单处理结果,将所述当前进程放入异步队列,并在异步处理结束后向客户端推送处理结果;Step 3. If the current process needs to be processed asynchronously, notify the client that the order processing result will be pushed asynchronously, put the current process into an asynchronous queue, and push the processing result to the client after the asynchronous processing ends;
步骤4、如果对所述当前进程无需执行异步处理,则对所述当前进程执行同步处理,获得所述当前进程的处理状态;Step 4. If asynchronous processing is not required for the current process, perform synchronous processing on the current process to obtain the processing status of the current process;
步骤5、如果所述当前进程的处理状态为“处理异常”,则记录所述当前进程的处理信息,所述处理信息包括用于再次执行所述当前进程所需的信息;Step 5. If the processing status of the current process is "processing exception", record processing information of the current process, where the processing information includes information required to execute the current process again;
步骤6、如果所述当前进程的处理状态为“处理成功”,则判断所述当前进程是否为所述进程队列中的最后一个进程,如果所述当前进程不是所述进程队列中的最后一个进程,则将所述进程队列中的下一个进程作为当前进程,返回到步骤2,否则,输出订单处理结果。Step 6. If the processing status of the current process is "processing success", determine whether the current process is the last process in the process queue, and if the current process is not the last process in the process queue , The next process in the process queue is taken as the current process, and the process returns to step 2; otherwise, the order processing result is output.
本申请的有益效果主要在于:1、对外部的各个接入方(专业公司)可以统一接口;2、系统的维护成本较低;3、通过对进程队列的事先配置,使得可以对同一场景是否进行同步异步进行自由切换,同时,同一个场景的进程队列可以进行复用;4、场景建模后,经过参数化配置能够快速上线;5、支付通道可配置化,可以根据预设好的流程,快速处理业务,解决不同专业公司不同场景的业务需求。The beneficial effects of this application are mainly: 1. Unified interfaces to external access parties (professional companies); 2. Low system maintenance costs; 3. Pre-configuration of process queues makes it possible to determine whether the same scenario Perform synchronous and asynchronous free switching, and at the same time, process queues of the same scene can be reused; 4. After the scene modeling, parameterized configuration can go online quickly; 5. The payment channel can be configured and can be based on the preset process , Quickly process business, and solve business needs of different professional companies in different scenarios.
附图说明BRIEF DESCRIPTION OF THE DRAWINGS
图1为根据本申请的一个实施例的订单流程处理方法的部分流程示意图;FIG. 1 is a partial flowchart of an order process processing method according to an embodiment of the present application; FIG.
图2为根据本申请的另一个实施例的订单流程处理方法的部分流程示意图;2 is a schematic flowchart of a part of an order flow processing method according to another embodiment of the present application;
图3为根据本申请的实施例的订单流程处理系统的功能架构示意图;3 is a functional architecture diagram of an order flow processing system according to an embodiment of the present application;
图4为根据本申请实施例的安装了应用程序的系统的运行环境的示意图。FIG. 4 is a schematic diagram of an operating environment of a system in which an application is installed according to an embodiment of the present application.
具体实施方式Detailed ways
下面,结合附图对技术方案的实施作进一步的详细描述。Hereinafter, the implementation of the technical solution will be described in further detail with reference to the accompanying drawings.
本领域的技术人员能够理解,尽管以下的说明涉及到有关本申请的实施例的很多技术细节,但这仅为用来说明本申请的原理的示例、而不意味着任何限制。本申请能够适用于不同于以下例举的技术细节之外的场合,只要它们不背离本申请的原理和精神即可。Those skilled in the art can understand that although the following description involves many technical details about the embodiments of the present application, this is only an example for explaining the principle of the present application, and does not imply any limitation. This application can be applied to situations other than the technical details exemplified below, as long as they do not depart from the principle and spirit of this application.
另外,为了避免使本说明书的描述限于冗繁,在本说明书中的描述中,可能对可在现有技术资料中获得的部分技术细节进行了省略、简化、变通等处理,这对于本领域的技术人员来说是可以理解的,并且这不会影响本说明书的公开充分性。In addition, in order to avoid restricting the description of this specification to tediousness, in the description of this specification, some technical details that can be obtained in the prior art materials may be omitted, simplified, and modified, which is a problem for the technology in this field. It is understandable to personnel, and this will not affect the sufficiency of disclosure of this specification.
下文中,将描述用于进行本申请的实施例。注意,将以下面的次序给出描述:1、发明构思的概要;2、订单流程处理方法(图1和2);3、订单流程处理系统(图3);4、根据本申请的实施例的安装了应用程序的系统、以及存储所述应用程序的计算机可读介质(图4)。Hereinafter, embodiments for carrying out the present application will be described. Note that descriptions will be given in the following order: 1. An outline of the inventive concept; 2. An order flow processing method (Figures 1 and 2); 3. An order flow processing system (Figure 3); 4. An embodiment according to the present application A system on which an application is installed, and a computer-readable medium storing the application (Figure 4).
1、发明构思的概要1. Summary of the inventive concept
本申请的构思要点在于:The main points of this application are:
1、在订单受理时,通过获取订单的场景路由参数,根据其场景路由参数判断订单流程所应获取的不同业务处理流程(流程配置以及进程队列)。通过前述场景建模以及订单场景路由化,使得订单流程参数化配置,使得处理方法能够快速上线应用;同时,可以根据人工事先预设好的流程,快速处理业务,解决不同专业公司不同场景的业务需求。1. When the order is accepted, the scenario routing parameters of the order are obtained, and the different business processing processes (process configuration and process queue) that the order process should obtain according to its scenario routing parameters. Through the foregoing scenario modeling and order scenario routing, the order process is parameterized and configured, so that the processing method can be quickly applied online. At the same time, the business can be quickly processed according to the preset process manually, and the business of different scenarios for different professional companies can be solved. demand.
2、通过对进程队列的事先配置,使得人工可以对同一场景是否进行同步异步进行自由切换,同时,同一个场景的进程队列可以进行复用。2. Through the pre-configuration of the process queue, it is possible for a human to freely switch whether the same scene is synchronous or asynchronous, and at the same time, the process queue of the same scene can be reused.
3、通过在订单流程配置中,设置进程参数,包括执行进程异步判断相关的参数,并可通过向后台发出告警邮件,由人工介入查看,降低人为失误的失败率,提升客户体验。3. In the configuration of the order process, set process parameters, including parameters related to asynchronous judgment of the execution process, and send an alarm email to the background for manual intervention to view, reduce the failure rate of human error, and improve the customer experience.
4、在订单处理未成功的情况下,通过记录处理所中断的进程、以及每个进程的处理细节,可以实现断点重连。4. In the case of unsuccessful order processing, breakpoint reconnection can be achieved by recording the processes interrupted by processing and the processing details of each process.
2、订单流程处理方法2. Order process processing method
图1为根据本申请的一实施例的订单流程处理方法的部分流程示意图。图2为根据本申请的另一实施例的订单流程处理方法的部分流程示意图。FIG. 1 is a partial flowchart of an order flow processing method according to an embodiment of the present application. FIG. 2 is a partial flowchart of an order flow processing method according to another embodiment of the present application.
如图1所示,本申请的实施例提供了一种订单流程处理方法,其中,处理订单的过程包括订单校验、订单异步处理判断以及订单进程处理这几个阶段,所述方法包括:As shown in FIG. 1, an embodiment of the present application provides an order process processing method. The order processing process includes order verification, order asynchronous processing judgment, and order process processing. The method includes:
步骤S100、从客户端接收订单处理请求,从所述订单处理请求中获取所述订单的进程队列,所述进程队列中包含处理所述订单所需的全部进程;Step S100: Receive an order processing request from a client, and obtain a process queue of the order from the order processing request, where the process queue includes all processes required to process the order;
其中,所述进程队列是根据与所述订单相关的场景路由参数确定的;The process queue is determined according to scenario routing parameters related to the order;
其中,所述场景路由参数可包括商品提供方、商品编码、一级渠道、二级渠道、交易类型、支付方式、订单管理平台以及支付规则等具体参数,不同的参数组合对应不同的订单处理场景,即,订单处理场景是由多维条件共同决定的;The scenario routing parameters may include specific parameters such as a product provider, a product code, a primary channel, a secondary channel, a transaction type, a payment method, an order management platform, and a payment rule. Different parameter combinations correspond to different order processing scenarios. , That is, the order processing scenario is jointly determined by multidimensional conditions;
例如,对于出行类服务订单的订单处理场景,商品提供方可为提供出行 服务的公司,商品编码对应于具体产品(例如打车产品),支付方式对应于用户的支付通道(例如,支付宝、微信、银联等),支付规则包括先付(例如一口价)、后付(例如根据行程),等等。For example, for the order processing scenario of travel service orders, the commodity provider may be a company that provides travel services, the product code corresponds to a specific product (such as a taxi product), and the payment method corresponds to the user's payment channel (such as Alipay, WeChat, UnionPay, etc.), payment rules include prepayment (such as a price), postpayment (such as according to the itinerary), and so on.
这样,可根据上述参数的多种组合定义多种订单处理场景,如出行场景1、出行场景2、出行场景3,等等。作为示例,由于出行场景1、出行场景2、出行场景3等均属于出行场景,可具有相同的订单预处理进程(例如专属于出行服务的预处理进程,包括校验驾驶员和乘客的身份)、以及不同的交易处理进程(例如,先付和后付、支付宝和微信各对应于不同的对账方式,即,不同的对账进程)。In this way, multiple order processing scenarios can be defined according to various combinations of the above parameters, such as travel scenario 1, travel scenario 2, travel scenario 3, and so on. As an example, since travel scenarios 1, travel scenarios 2, travel scenarios 3, and the like are all travel scenarios, they can have the same order pre-processing process (such as a pre-processing process dedicated to travel services, including verifying the identity of the driver and passengers) , And different transaction processing processes (for example, prepayment and postpayment, Alipay and WeChat each correspond to different reconciliation methods, that is, different reconciliation processes).
换句话说,所述订单处理场景可由所述场景路由参数转换为多维条件的表达形式,每个维度都可以涉及不同的处理进程/进程队列,各个维度的组合形成所述订单处理场景所对应的完整流程,其通过处理进程/进程队列来表示;In other words, the order processing scenario can be transformed into a multi-dimensional conditional expression by the scenario routing parameters, each dimension can involve a different processing process / process queue, and the combination of each dimension forms the corresponding order processing scenario. Complete process, which is represented by processing processes / process queues;
步骤S200、对所述进程队列中的当前进程进行异步判断;Step S200: Perform asynchronous judgment on the current process in the process queue.
其中,可根据当前进程的进程参数(例如,执行当前进程所涉及的业务类型,如支付、查询等),判断是否需要对当前进程进行异步处理,如需异步处理,则客户端不能即时获得订单的处理结果,相应地,在正常情况下,对当前进程进行同步处理,客户端可以即时获得订单的处理结果,如交易成功、支付失败、校验失败、商品库存不足等等。Among them, according to the process parameters of the current process (for example, the type of business involved in executing the current process, such as payment, query, etc.), it can be determined whether the current process needs to be processed asynchronously. If asynchronous processing is required, the client cannot immediately obtain an order Correspondingly, under normal circumstances, the current process is synchronized, and the client can immediately obtain the processing results of the order, such as transaction success, payment failure, verification failure, insufficient product inventory, and so on.
其中,所述异步队列由后台管理系统维护,需要异步处理的进程通常是订单处理进程中相对耗时的进程、和/或依赖于第三方响应的进程;同时,作为示例,其处理并不影响后续进程(同步进程或者异步进程)的处理,也就是说,后续进程(同步进程)的处理并不依赖于前一进程的处理结果;后台管理系统可通过广播方式处理异步队列中的进程,例如,以定期方式处理异步队列中的进程,在第三方对异步进程无响应或处理超时的情况下,循环重复处理所述进程。The asynchronous queue is maintained by a background management system. The processes that require asynchronous processing are usually relatively time-consuming processes in the order processing process, and / or processes that rely on third-party responses. At the same time, as an example, their processing does not affect Processing of subsequent processes (synchronous processes or asynchronous processes), that is, the processing of subsequent processes (synchronous processes) does not depend on the processing results of the previous process; the background management system can process the processes in the asynchronous queue by broadcasting, for example Process the processes in the asynchronous queue in a regular manner, and in the case where the third party is not responding to the asynchronous process or the processing timeout, the process is repeatedly processed in a loop.
作为示例,可通过判断所述当前进程中是否携带了请求异步处理的标识、或通过判断所述当前进程涉及的第三方/业务操作是否被标识为需要采用异步处理方式、或通过判断与所述当前进程对应的业务处理耗时参考值,来判断所述当前进程是否需要进行异步处理;As an example, it may be determined whether the current process carries an identifier requesting asynchronous processing, or whether a third party / business operation involved in the current process is identified as requiring asynchronous processing, or A reference value for the time required for the business process corresponding to the current process to determine whether the current process needs asynchronous processing;
可选地,根据与所述当前进程相对应的业务处理耗时参考值,估算处理所述当前进程的耗时;Optionally, according to a reference value of a service processing time corresponding to the current process, estimating a time consumption of processing the current process;
可选地,根据估算的处理所述当前进程的耗时、以及所述当前进程中携带的网络环境数据,计算处理所述当前进程的参考时间;Optionally, calculating a reference time for processing the current process according to the estimated time spent processing the current process and network environment data carried in the current process;
作为示例,所述网络环境数据包括:当前所用网络的网络类型、网络制式和/或信号强度、当前所用网络的网络传输速度;As an example, the network environment data includes: the network type of the currently used network, the network system and / or signal strength, and the network transmission speed of the currently used network;
此外,还可根据所述当前进程的处理信息(包括历史处理信息),判断是否需要对当前进程进行异步处理,例如,如果所述当前进程存在历史处理记录(之前曾经处理异常),则可将之前的同步处理改为异步处理,即,对执行同步处理未完成的进程进行异步处理;In addition, according to the processing information (including historical processing information) of the current process, whether the current process needs to be processed asynchronously, for example, if the current process has a history processing record (which used to handle an exception before), The previous synchronous processing is changed to asynchronous processing, that is, asynchronous processing is performed on processes that have not completed the synchronous processing;
步骤S300、若对所述当前进程需要进行异步处理,则通知客户端以异步方式推送订单处理结果(例如,在客户端上弹出消息“稍后推送订单处理结果,请等待”),将所述当前进程放入异步队列,并在异步处理结束后向客户端推送处理结果;Step S300: If the current process needs to be processed asynchronously, notify the client to push the order processing result asynchronously (for example, a pop-up message "Push the order processing result later, please wait" on the client), The current process is put into an asynchronous queue and the processing result is pushed to the client after the asynchronous processing ends;
这样,用户在看到上述消息后,不会一直在客户端等待“同步”处理结果,改善了用户体验。In this way, after seeing the above message, the user will not wait on the client for the "synchronization" processing result, which improves the user experience.
步骤S400、若对所述当前进程无需执行异步处理,则对所述当前进程执行同步处理,获得所述当前进程的处理状态;Step S400: If asynchronous processing is not required for the current process, perform synchronous processing on the current process to obtain a processing status of the current process;
步骤S500、若当前进程的处理状态为“处理异常”(同步处理出现异常,暂无法处理完毕并获得处理结果,这并非意味着处理失败),则将所述订单状态记录为“订单处理中”,并记录所述当前进程的处理信息(这意味着订单中的部分进程的同步处理出现延缓,可记录这些延缓进程的信息(例如, 包括当前进程在进程队列中的位置、进程序列号、异常类型,等等),以便用于将来的断点重连,或者将同步处理方式改为异步处理方式),转到步骤S700;Step S500: If the processing status of the current process is "processing exception" (there is an abnormality in the synchronous processing, the processing cannot be completed and the processing result is obtained, which does not mean that the processing has failed), then record the order status as "order processing" And record the processing information of the current process (this means that the synchronization processing of some processes in the order has been delayed, and information about these delayed processes can be recorded (for example, including the position of the current process in the process queue, process serial number, exception Type, etc.) for future breakpoint reconnection, or change the synchronous processing mode to asynchronous processing mode), go to step S700;
其中,在执行相应处理的过程中,还可实时生成所述当前进程的处理状态信息,例如,如果当前进程因为某种原因被挂起,可生成并显示状态信息为“xx进程保持处理中”;Among them, during the execution of the corresponding processing, the processing status information of the current process can also be generated in real time. For example, if the current process is suspended for some reason, the status information can be generated and displayed as "xx process remains processing" ;
其中,对于“保持处理中”的各个进程,可由服务端自动重新处理,或可由客户端发起重新处理的请求,并无需重复执行已经处理完毕的进程,这样能够提高订单处理的复用率。Among them, each process "keep processing" can be automatically reprocessed by the server, or a request for reprocessing can be initiated by the client without repeating the processes that have already been processed, which can improve the reuse rate of order processing.
步骤S600、若当前进程的处理状态为“处理成功”,则判断当前进程是否为所述进程队列中的最后一个进程;Step S600: if the processing status of the current process is "processing succeeded", determine whether the current process is the last process in the process queue;
其中,如果当前进程处理结束,也可生成并显示状态信息为“xx进程处理成功”、或者“xx进程处理失败”;Among them, if the current process processing ends, the status information can also be generated and displayed as "xx process processing succeeded" or "xx process processing failed";
如果当前进程不是所述进程队列中的最后一个进程,则将所述进程队列中的下一个进程作为当前进程,返回到步骤S200;否则,结束本方法;If the current process is not the last process in the process queue, the next process in the process queue is taken as the current process, and the process returns to step S200; otherwise, the method ends;
步骤S700、对于当前进程的处理状态为“处理异常”或“处理失败”(即,已经完成了处理,但处理失败,其意味着该进程确认失败、确认订单处理失败,已无需再进行重复处理)的,可结束本方法,之后,如果需要再次处理同一订单,则需要客户端重新发起请求,重新处理进程队列中的全部进程;Step S700: The processing status of the current process is "Processing Exception" or "Processing Failed" (that is, the processing has been completed but the processing has failed, which means that the process has failed to confirm, and the order confirmation has failed to be processed, and no further processing is required. ), The method can be ended. After that, if the same order needs to be processed again, the client needs to re-initiate the request and re-process all processes in the process queue;
如图2所示,可选地,如果部分同步处理进程处理失败,则可根据处理失败原因,重复执行部分同步处理进程(步骤S702)。例如,如果处理失败原因是第三方无响应或响应超时,则可自动循环执行相关的进程,并向客户端通知“部分同步处理进程正在重试,请等待”。As shown in FIG. 2, optionally, if part of the synchronization processing process fails to process, the part of the synchronization processing process may be repeatedly performed according to the reason for the processing failure (step S702). For example, if the reason for the processing failure is that the third party is not responding or the response times out, the relevant process can be automatically executed in a loop, and the client is notified that "some synchronization processing processes are retrying, please wait".
其中,通过上述步骤S200至S700的循环逻辑,可以汇总所述进程队列中的全部进程的历史处理记录,包括处理次数、每次的处理方式(同步/异步)、处理状态(延缓、成功、失败),这样,服务端可以设定具体的循环规 则,在整个订单处理未失效的情况下(包括必要进程尚未失败的情况),可定期对未决进程(为处理完毕)进行再次处理。Among them, through the above-mentioned loop logic of steps S200 to S700, the historical processing records of all processes in the process queue can be summarized, including the number of processes, each processing mode (synchronous / asynchronous), and processing status (delayed, successful, and failed). ) In this way, the server can set specific circular rules. In the case where the entire order processing has not expired (including the case that the necessary process has not failed), the pending process (for completion of processing) can be reprocessed periodically.
其中,对于同步处理异常的进程,如果达到一定限制(例如,重复次数限制),也可自动放入异步队列(S704),直接转为异步处理,而无需再进行步骤S200的异步判断。Among them, for a process that handles abnormal synchronization synchronously, if it reaches a certain limit (for example, the limit on the number of repetitions), it can also be automatically placed in an asynchronous queue (S704) and directly switched to asynchronous processing without the need to perform the asynchronous judgment of step S200.
其中,可选地,进程队列中的各个进程也可带有与重复处理相关的标识,例如,可重复处理的次数、超时时间等等,其中,如果将可重复处理的次数设置为0,即表示不能进行重复处理,对处理异常的情况,一旦到达超时时间,即将处理状态确定为“处理失败”Among them, optionally, each process in the process queue may also carry an identifier related to repeated processing, for example, the number of repeatable processes, a timeout period, and the like, and if the number of repeatable processes is set to 0, that is, Represents that it is not possible to perform repeated processing. For processing exceptions, once the timeout period is reached, the processing status is determined as "processing failure"
3、订单流程处理系统3. Order process processing system
根据本申请的实施例,提供了一种订单流程处理系统,用于执行本申请中的所述方法的各个步骤,如图3所示,所述订单流程处理系统主要包括订单受理组件、进程处理组件、订单反馈组件、进程异步判断组件、进程记录部件。According to an embodiment of the present application, an order flow processing system is provided for executing each step of the method in the present application. As shown in FIG. 3, the order flow processing system mainly includes an order acceptance component and a process processing. Components, order feedback components, process asynchronous judgment components, process recording components.
其中,所述订单受理组件用于从客户端接收订单处理请求,从所述订单处理请求中获取所述订单的进程队列,所述进程队列中包含处理所述订单所需的全部进程;The order acceptance component is configured to receive an order processing request from a client, and obtain a process queue of the order from the order processing request, and the process queue includes all processes required to process the order;
其中,所述进程队列是根据与所述订单相关的场景路由参数确定的;The process queue is determined according to scenario routing parameters related to the order;
其中,所述场景路由参数可包括商品提供方、商品编码、一级渠道、二级渠道、交易类型、支付方式、订单管理平台以及支付规则等具体参数,不同的参数组合对应不同的订单处理场景,即,订单处理场景是由多维条件共同决定的。The scenario routing parameters may include specific parameters such as a product provider, a product code, a primary channel, a secondary channel, a transaction type, a payment method, an order management platform, and a payment rule. Different parameter combinations correspond to different order processing scenarios. That is, the order processing scenario is jointly determined by multi-dimensional conditions.
订单反馈组件用于将订单处理结果反馈给客户端。The order feedback component is used to feedback the order processing results to the client.
其中,所述进程异步判断组件用于对所述进程队列中的当前进程进行异步判断。Wherein, the process asynchronous judgment component is configured to perform asynchronous judgment on a current process in the process queue.
其中,所述进程处理组件用于:在需要对当前进程进行异步处理时,将所述当前进程放入异步队列;The process processing component is configured to: when the current process needs to be processed asynchronously, place the current process in an asynchronous queue;
其中,所述进程处理组件还用于:在对当前进程进行同步处理时,执行相应处理,生成当前进程的处理结果,并通过所述订单反馈组件向客户端反馈处理结果;Wherein, the process processing component is further configured to perform corresponding processing when synchronizing the current process, generate a processing result of the current process, and feed back the processing result to the client through the order feedback component;
其中,所述进程处理组件还可用于:依次执行所述进程队列中的全部进程,并将进程处理中生成的相关信息发送到所述进程记录部件。The process processing component may be further configured to sequentially execute all processes in the process queue, and send related information generated in the process processing to the process recording component.
其中,所述进程记录部件用于记录各个订单的进程处理状态、历史处理记录,包括处理次数、每次的处理方式(同步/异步)、处理状态(延缓、成功、失败)。The process recording component is used to record the process processing status and historical processing records of each order, including the number of processing times, each processing mode (synchronous / asynchronous), and processing status (delay, success, and failure).
此外,本申请的不同实施例也可以通过软件模块或存储在一个或多个计算机可读介质上的计算机可读指令的方式实现,其中,所述计算机可读指令是当被处理器或设备组件执行时,执行本申请所述的不同的实施例。类似地,软件模块、计算机可读介质和硬件部件的任意组合都是本申请预期的。所述软件模块可以被存储在任意类型的计算机可读存储介质上,例如RAM、EPROM、EEPROM、闪存、寄存器、硬盘、CD-ROM、DVD等等。In addition, different embodiments of the present application may also be implemented by means of software modules or computer-readable instructions stored on one or more computer-readable media, where the computer-readable instructions are used as processors or device components. When executed, the different embodiments described in this application are executed. Similarly, any combination of software modules, computer-readable media, and hardware components is contemplated by this application. The software module may be stored on any type of computer-readable storage medium, such as RAM, EPROM, EEPROM, flash memory, registers, hard disk, CD-ROM, DVD, and so on.
4、根据本申请的实施例的安装了应用程序的系统4. Application-installed system according to an embodiment of the present application
参照图4,其示出了根据本申请实施例的安装了应用程序的系统的运行环境。Referring to FIG. 4, a running environment of a system in which an application is installed according to an embodiment of the present application is shown.
在本实施例中,所述的安装应用程序的系统安装并运行于电子装置中。所述电子装置可以是桌上型计算机、笔记本、掌上电脑及服务器等计算设备。该电子装置可包括但不限于存储器、处理器及显示器。图中仅示出了具有上述组件的电子装置,但是应理解的是,并不要求实施所有示出的组件,可以替代的实施更多或者更少的组件。In this embodiment, the system for installing an application program is installed and run in an electronic device. The electronic device may be a computing device such as a desktop computer, a notebook, a palmtop computer, and a server. The electronic device may include, but is not limited to, a memory, a processor, and a display. Only the electronic device having the above components is shown in the figure, but it should be understood that it is not required to implement all the illustrated components, and more or fewer components may be implemented instead.
所述存储器在一些实施例中可以是所述电子装置的内部存储单元,例如 该电子装置的硬盘或内存。所述存储器在另一些实施例中也可以是所述电子装置的外部存储设备,例如所述电子装置上配备的插接式硬盘,智能存储卡(Smart Media Card,SMC),安全数字(Secure Digital,SD)卡,闪存卡(Flash Card)等。进一步地,所述存储器还可以既包括所述电子装置的内部存储单元也包括外部存储设备。所述存储器用于存储安装于所述电子装置的应用软件及各类数据,例如所述安装应用程序的系统的程序代码等。所述存储器还可以用于暂时地存储已经输出或者将要输出的数据。The memory may be an internal storage unit of the electronic device in some embodiments, such as a hard disk or a memory of the electronic device. In other embodiments, the memory may also be an external storage device of the electronic device, such as a plug-in hard disk, a Smart Memory Card (SMC), and a Secure Digital , SD) card, Flash card, etc. Further, the memory may include both an internal storage unit and an external storage device of the electronic device. The memory is used to store application software and various types of data installed on the electronic device, such as program code of the system in which the application program is installed. The memory may also be used to temporarily store data that has been or will be output.
所述处理器在一些实施例中可以是中央处理单元(Central Processing Unit,CPU)、微处理器或其他数据处理芯片,用于运行所述存储器中存储的程序代码或处理数据,例如执行所述安装应用程序的系统等。In some embodiments, the processor may be a central processing unit (CPU), a microprocessor, or other data processing chip, and is configured to run program code or process data stored in the memory, for example, to execute the processor. The system on which the application is installed, etc.
所述显示器在一些实施例中可以是LED显示器、液晶显示器、触控式液晶显示器以及OLED(Organic Light-Emitting Diode,有机发光二极管)触摸器等。所述显示器用于显示在所述电子装置中处理的信息以及用于显示可视化的客户界面,例如应用菜单界面、应用图标界面等。所述电子装置的部件通过系统总线相互通信。In some embodiments, the display may be an LED display, a liquid crystal display, a touch-type liquid crystal display, an OLED (Organic Light-Emitting Diode) touch device, or the like. The display is used to display information processed in the electronic device and to display a visualized client interface, such as an application menu interface, an application icon interface, and the like. The components of the electronic device communicate with each other through a system bus.
通过以上的实施方式的描述,本领域的技术人员可以清楚地了解,上述实施方式中的方法可借助软件加必需的通用硬件平台的方式来实现,当然也可以通过硬件来实现,但很多情况下前者是更佳的实施方式。基于这样的理解,本申请的技术方案本质上或者说对现有技术做出贡献的部分可以以软件商品的形式体现出来,该计算机软件商品存储在一个存储介质(如ROM/RAM、磁碟、光盘)中,包括若干指令用以使得一台终端设备(可以是手机,计算机,服务器,空调器,或者网络设备等)执行本申请各个实施例所述的方法。Through the description of the above embodiments, those skilled in the art can clearly understand that the methods in the above embodiments can be implemented by means of software plus a necessary universal hardware platform, and of course, can also be implemented by hardware, but in many cases The former is a better implementation. Based on such an understanding, the technical solution of the present application, in essence, or a part that contributes to the existing technology, can be embodied in the form of a software product, which is stored in a storage medium (such as ROM / RAM, magnetic disk, The optical disc) includes several instructions for causing a terminal device (which may be a mobile phone, a computer, a server, an air conditioner, or a network device, etc.) to execute the methods described in the embodiments of the present application.
也就是说,根据本申请的实施例,还提供了一种计算机可读存储介质,所述计算机可读存储介质上存储有用于执行根据本申请的实施例的所述方法的程序,所述程序被处理器执行时,执行所述方法的各个步骤。That is, according to an embodiment of the present application, a computer-readable storage medium is also provided, and the computer-readable storage medium stores a program for executing the method according to the embodiment of the present application, the program When executed by a processor, each step of the method is performed.
由上,将理解,为了说明的目的,这里已描述了本申请的具体实施例, 但是,可作出各个修改,而不会背离本申请的范围。本领域的技术人员将理解,流程图步骤中所绘出或这里描述的操作和例程可以多种方式变化。更具体地,可重新安排步骤的次序,可并行执行步骤,可省略步骤,可包括其它步骤,可作出例程的各种组合或省略。因而,本申请仅由所附权利要求限制。From the above, it will be understood that, for the purpose of illustration, specific embodiments of the present application have been described herein, but various modifications may be made without departing from the scope of the present application. Those skilled in the art will understand that the operations and routines depicted in the flowchart steps or described herein may be varied in various ways. More specifically, the order of the steps may be rearranged, the steps may be executed in parallel, the steps may be omitted, other steps may be included, and various combinations of routines may be made or omitted. Accordingly, this application is limited only by the following claims.

Claims (20)

  1. 一种订单流程处理方法,其特征在于包括以下步骤:An order process processing method is characterized by including the following steps:
    步骤1、从客户端接收订单处理请求,根据所述订单处理请求获取所述订单的进程队列,所述进程队列中包含处理所述订单所需的全部进程;Step 1. Receive an order processing request from a client, and obtain a process queue of the order according to the order processing request, where the process queue includes all processes required to process the order;
    步骤2、判断对所述进程队列中的当前进程是否需要进行异步处理;Step 2: Determine whether asynchronous processing is required for the current process in the process queue;
    步骤3、如果对所述当前进程需要进行异步处理,则通知客户端将以异步方式推送订单处理结果,将所述当前进程放入异步队列,并在异步处理结束后向客户端推送处理结果;Step 3. If the current process needs to be processed asynchronously, notify the client that the order processing result will be pushed asynchronously, put the current process into an asynchronous queue, and push the processing result to the client after the asynchronous processing ends;
    步骤4、如果对所述当前进程无需执行异步处理,则对所述当前进程执行同步处理,获得所述当前进程的处理状态;Step 4. If asynchronous processing is not required for the current process, perform synchronous processing on the current process to obtain the processing status of the current process;
    步骤5、如果所述当前进程的处理状态为“处理异常”,则记录所述当前进程的处理信息,所述处理信息包括用于再次执行所述当前进程所需的信息;Step 5. If the processing status of the current process is "processing exception", record processing information of the current process, where the processing information includes information required to execute the current process again;
    步骤6、如果所述当前进程的处理状态为“处理成功”,则判断所述当前进程是否为所述进程队列中的最后一个进程,如果所述当前进程不是所述进程队列中的最后一个进程,则将所述进程队列中的下一个进程作为当前进程,返回到步骤2,否则,输出订单处理结果。Step 6. If the processing status of the current process is "processing success", determine whether the current process is the last process in the process queue, and if the current process is not the last process in the process queue , The next process in the process queue is taken as the current process, and the process returns to step 2; otherwise, the order processing result is output.
  2. 根据权利要求1所述的订单流程处理方法,其特征在于,所述订单的进程队列是根据与所述订单相关的场景路由参数确定的,The method for processing an order flow according to claim 1, wherein the process queue of the order is determined according to a scenario routing parameter related to the order,
    其中,所述场景路由参数包括商品提供方、商品编码、一级渠道、二级渠道、交易类型、支付方式、订单管理平台以及支付规则,其中,不同的参数组合对应不同的订单处理场景。The scenario routing parameters include a product provider, a product code, a primary channel, a secondary channel, a transaction type, a payment method, an order management platform, and a payment rule, and different parameter combinations correspond to different order processing scenarios.
  3. 根据权利要求1所述的订单流程处理方法,其特征在于,在步骤2中,根据所述当前进程的进程参数,判断对所述进程队列中的当前进程是否需要进行异步处理,The method for processing an order flow according to claim 1, characterized in that, in step 2, according to the process parameters of the current process, it is determined whether the current process in the process queue needs to be processed asynchronously,
    其中,所述当前进程的进程参数包括执行当前进程所涉及的业务类型、是否请求异步处理的标识、所述当前进程对应的业务处理耗时的参考值。The process parameters of the current process include the type of service involved in executing the current process, an identification of whether to request asynchronous processing, and a reference value for the time required for the business process corresponding to the current process.
  4. 根据权利要求3所述的订单流程处理方法,其特征在于,在步骤2中,根据所述当前进程的进程参数、以及所述当前进程的历史处理信息,来判断所述当前进程是否需要进行异步处理。The method for processing an order flow according to claim 3, wherein in step 2, it is determined whether the current process needs to be asynchronous according to process parameters of the current process and historical processing information of the current process. deal with.
  5. 根据权利要求4所述的订单流程处理方法,其特征在于还包括:The method for processing an order flow according to claim 4, further comprising:
    步骤7、如果所述当前进程的处理状态为“处理失败”,则记录所述当前进程的处理信息,不再处理所述进程队列中的其余进程,Step 7. If the processing status of the current process is "processing failure", record the processing information of the current process and no longer process the remaining processes in the process queue.
    其中,步骤5还包括:Step 5 also includes:
    步骤5-1、如果所述当前进程的处理状态为“处理异常”,则判断所述当前进程是否为所述进程队列中的最后一个进程,如果所述当前进程不是所述进程队列中的最后一个进程,则将所述进程队列中的下一个进程作为当前进程,返回到步骤2。Step 5-1. If the processing status of the current process is "processing exception", determine whether the current process is the last process in the process queue, and if the current process is not the last process in the process queue For a process, the next process in the process queue is regarded as the current process, and the process returns to step 2.
  6. 根据权利要求5所述的订单流程处理方法,其特征在于还包括:The method for processing an order flow according to claim 5, further comprising:
    步骤8、再次从客户端接收订单执行请求,重复执行之前未执行成功的各个进程。Step 8. Receive the order execution request from the client again, and repeat the processes that were not successfully executed before.
  7. 根据权利要求6所述的订单流程处理方法,其特征在于,步骤8包括:The method for processing an order flow according to claim 6, wherein step 8 includes:
    步骤8-1、如果所述进程队列中的某个进程的同步处理的重复执行次数超过了预定阈值,则将该进程的是否请求异步处理的标识置为“请求异步处理”。Step 8-1. If the number of repeated executions of the synchronous processing of a process in the process queue exceeds a predetermined threshold, then set whether the process requests an asynchronous processing request to "request asynchronous processing".
  8. 根据权利要求1所述的订单流程处理方法,其特征在于,步骤3还包括:The method for processing an order flow according to claim 1, wherein step 3 further comprises:
    步骤3-1、通过广播方式启动异步队列中的进程,并且,在所述异步队列中的进程执行异常或者超时的情况下,按照预定重复周期和重复次数,重复执行所述异步队列中的进程。Step 3-1. Start the processes in the asynchronous queue by broadcasting, and in the case where the processes in the asynchronous queue perform abnormally or time out, repeat the processes in the asynchronous queue according to a predetermined repetition period and number of repetitions. .
  9. 一种用于执行订单流程处理方法的订单流程处理系统,其特征在于,包括订单受理组件、进程处理组件、订单反馈组件、进程异步判断组件、进程记录部件,An order process processing system for executing an order process processing method, which is characterized by including an order acceptance component, a process processing component, an order feedback component, a process asynchronous judgment component, and a process recording component.
    其中,所述订单受理组件用于从客户端接收订单处理请求,从所述订单处理请求中获取所述订单的进程队列,所述进程队列中包含处理所述订单所需的全部进程;The order acceptance component is configured to receive an order processing request from a client, and obtain a process queue of the order from the order processing request, and the process queue includes all processes required to process the order;
    其中,订单反馈组件用于将订单处理结果反馈给客户端,Among them, the order feedback component is used to feedback the order processing results to the client.
    其中,所述进程异步判断组件用于对所述进程队列中的当前进程进行异步判断,The process asynchronous judgment component is configured to perform asynchronous judgment on a current process in the process queue.
    其中,所述进程处理组件用于:在需要对当前进程进行异步处理时,将所述当前进程放入异步队列;The process processing component is configured to: when the current process needs to be processed asynchronously, place the current process in an asynchronous queue;
    其中,所述进程记录部件用于记录各个订单的进程处理状态、历史处理记录,包括处理次数、每次的处理方式、处理状态。The process recording component is used to record the process processing status and historical processing record of each order, including the number of processing times, each processing mode, and processing status.
  10. 根据权利要求9所述的订单流程处理系统,其特征在于,所述进程处理组件还用于:在对当前进程进行同步处理时,执行相应处理,生成当前进程的处理结果,并通过所述订单反馈组件向客户端反馈处理结果;The order flow processing system according to claim 9, wherein the process processing component is further configured to: when the current process is synchronized, execute a corresponding process, generate a processing result of the current process, and pass the order The feedback component feeds back the processing result to the client;
  11. 根据权利要求9所述的订单流程处理系统,其特征在于,所述进程处理组件还用于:依次执行所述进程队列中的全部进程,并将进程处理中生成的相关信息发送到所述进程记录部件。The order flow processing system according to claim 9, wherein the process processing component is further configured to sequentially execute all processes in the process queue and send related information generated during the process processing to the process. Record parts.
  12. 根据权利要求9所述的订单流程处理系统,其特征在于,所述订单的进程队列是根据与所述订单相关的场景路由参数确定的,The order flow processing system according to claim 9, wherein the process queue of the order is determined according to a scenario routing parameter related to the order,
    其中,所述场景路由参数包括商品提供方、商品编码、一级渠道、二级渠道、交易类型、支付方式、订单管理平台以及支付规则,其中,不同的参数组合对应不同的订单处理场景。The scenario routing parameters include a product provider, a product code, a primary channel, a secondary channel, a transaction type, a payment method, an order management platform, and a payment rule, and different parameter combinations correspond to different order processing scenarios.
  13. 一种计算机可读存储介质,其特征在于,所述计算机可读存储介质上存储有用于执行订单流程处理方法的程序,所述程序被处理器执行时,执 行以下步骤的操作:A computer-readable storage medium, characterized in that the computer-readable storage medium stores a program for executing an order process processing method, and when the program is executed by a processor, performs the following steps:
    步骤1、从客户端接收订单处理请求,根据所述订单处理请求获取所述订单的进程队列,所述进程队列中包含处理所述订单所需的全部进程;Step 1. Receive an order processing request from a client, and obtain a process queue of the order according to the order processing request, where the process queue includes all processes required to process the order;
    步骤2、判断对所述进程队列中的当前进程是否需要进行异步处理;Step 2: Determine whether asynchronous processing is required for the current process in the process queue;
    步骤3、如果对所述当前进程需要进行异步处理,则通知客户端将以异步方式推送订单处理结果,将所述当前进程放入异步队列,并在异步处理结束后向客户端推送处理结果;Step 3. If the current process needs to be processed asynchronously, notify the client that the order processing result will be pushed asynchronously, put the current process into an asynchronous queue, and push the processing result to the client after the asynchronous processing ends;
    步骤4、如果对所述当前进程无需执行异步处理,则对所述当前进程执行同步处理,获得所述当前进程的处理状态;Step 4. If asynchronous processing is not required for the current process, perform synchronous processing on the current process to obtain the processing status of the current process;
    步骤5、如果所述当前进程的处理状态为“处理异常”,则记录所述当前进程的处理信息,所述处理信息包括用于再次执行所述当前进程所需的信息;Step 5. If the processing status of the current process is "processing exception", record processing information of the current process, where the processing information includes information required to execute the current process again;
    步骤6、如果所述当前进程的处理状态为“处理成功”,则判断所述当前进程是否为所述进程队列中的最后一个进程,如果所述当前进程不是所述进程队列中的最后一个进程,则将所述进程队列中的下一个进程作为当前进程,返回到步骤2,否则,输出订单处理结果。Step 6. If the processing status of the current process is "processing success", determine whether the current process is the last process in the process queue, and if the current process is not the last process in the process queue , The next process in the process queue is taken as the current process, and the process returns to step 2; otherwise, the order processing result is output.
  14. 根据权利要求13所述的计算机可读存储介质,其特征在于,所述订单的进程队列是根据与所述订单相关的场景路由参数确定的,The computer-readable storage medium according to claim 13, wherein the process queue of the order is determined according to a scenario routing parameter related to the order,
    其中,所述场景路由参数包括商品提供方、商品编码、一级渠道、二级渠道、交易类型、支付方式、订单管理平台以及支付规则,其中,不同的参数组合对应不同的订单处理场景。The scenario routing parameters include a product provider, a product code, a primary channel, a secondary channel, a transaction type, a payment method, an order management platform, and a payment rule, and different parameter combinations correspond to different order processing scenarios.
  15. 根据权利要求13所述的计算机可读存储介质,其特征在于,在步骤2中,根据所述当前进程的进程参数,判断对所述进程队列中的当前进程是否需要进行异步处理,The computer-readable storage medium according to claim 13, characterized in that, in step 2, according to the process parameters of the current process, determining whether asynchronous processing is required for the current process in the process queue,
    其中,所述当前进程的进程参数包括执行当前进程所涉及的业务类型、是否请求异步处理的标识、所述当前进程对应的业务处理耗时的参考值。The process parameters of the current process include the type of service involved in executing the current process, an identification of whether to request asynchronous processing, and a reference value for the time required for the business process corresponding to the current process.
  16. 根据权利要求15所述的计算机可读存储介质,其特征在于,在步骤2中,根据所述当前进程的进程参数、以及所述当前进程的历史处理信息,来判断所述当前进程是否需要进行异步处理。The computer-readable storage medium according to claim 15, wherein in step 2, it is determined whether the current process needs to be performed according to process parameters of the current process and historical processing information of the current process. Asynchronous processing.
  17. 根据权利要求16所述的计算机可读存储介质,其特征在于还包括:The computer-readable storage medium of claim 16, further comprising:
    步骤7、如果所述当前进程的处理状态为“处理失败”,则记录所述当前进程的处理信息,不再处理所述进程队列中的其余进程,Step 7. If the processing status of the current process is "processing failure", record the processing information of the current process and no longer process the remaining processes in the process queue.
    其中,步骤5还包括:Step 5 also includes:
    步骤5-1、如果所述当前进程的处理状态为“处理异常”,则判断所述当前进程是否为所述进程队列中的最后一个进程,如果所述当前进程不是所述进程队列中的最后一个进程,则将所述进程队列中的下一个进程作为当前进程,返回到步骤2。Step 5-1. If the processing status of the current process is "processing exception", determine whether the current process is the last process in the process queue, and if the current process is not the last process in the process queue For a process, the next process in the process queue is regarded as the current process, and the process returns to step 2.
  18. 根据权利要求17所述的计算机可读存储介质,其特征在于还包括:The computer-readable storage medium of claim 17, further comprising:
    步骤8、再次从客户端接收订单执行请求,重复执行之前未执行成功的各个进程。Step 8. Receive the order execution request from the client again, and repeat the processes that were not successfully executed before.
  19. 根据权利要求18所述的计算机可读存储介质,其特征在于,步骤8包括:The computer-readable storage medium of claim 18, wherein step 8 comprises:
    步骤8-1、如果所述进程队列中的某个进程的同步处理的重复执行次数超过了预定阈值,则将该进程的是否请求异步处理的标识置为“请求异步处理”。Step 8-1. If the number of repeated executions of the synchronous processing of a process in the process queue exceeds a predetermined threshold, then set whether the process requests an asynchronous processing request to "request asynchronous processing".
  20. 根据权利要求13所述的计算机可读存储介质,其特征在于,步骤3还包括:The computer-readable storage medium of claim 13, wherein step 3 further comprises:
    步骤3-1、通过广播方式启动异步队列中的进程,并且,在所述异步队列中的进程执行异常或者超时的情况下,按照预定重复周期和重复次数,重复执行所述异步队列中的进程。Step 3-1. Start the processes in the asynchronous queue by broadcasting, and in the case where the processes in the asynchronous queue perform abnormally or time out, repeat the processes in the asynchronous queue according to a predetermined repetition period and number of repetitions. .
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