WO2019161553A1 - 一种单元门口智能机器人装置 - Google Patents

一种单元门口智能机器人装置 Download PDF

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Publication number
WO2019161553A1
WO2019161553A1 PCT/CN2018/077134 CN2018077134W WO2019161553A1 WO 2019161553 A1 WO2019161553 A1 WO 2019161553A1 CN 2018077134 W CN2018077134 W CN 2018077134W WO 2019161553 A1 WO2019161553 A1 WO 2019161553A1
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Prior art keywords
module
user
unit
information
main control
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PCT/CN2018/077134
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English (en)
French (fr)
Inventor
李修球
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深圳慧安康科技有限公司
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Priority to PCT/CN2018/077134 priority Critical patent/WO2019161553A1/zh
Publication of WO2019161553A1 publication Critical patent/WO2019161553A1/zh

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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C9/00—Individual registration on entry or exit

Definitions

  • the invention relates to the field of smart homes, in particular to an intelligent door device for a unit door.
  • the unit door machine Although it is now just a standard device for the smart community, its function is only limited to the switch control of the unit door, intercommunication with the indoor extension and the property management center, and the unit lobby area is generally compared. Cold, silent, and even feels gloomy, in this environment, the owner is difficult to feel at home, greatly reducing the user experience.
  • the technical problem to be solved by the present invention is that the prior art has a defect that the user experience is low.
  • the technical solution adopted by the present invention to solve the technical problem is to construct a unit door intelligent robot device, which is connected with the property management center and a plurality of indoor intercom extensions of the unit, and includes a plurality of functional modules, the function module
  • the functional module further includes an FM frequency modulation module respectively connected to the main control module, a second power amplifier module and an interface module, wherein the interface module includes a first interface for connecting to a second audio device disposed in the unit lobby, and a connection for connecting with an access control unlock button disposed in the unit lobby Two interfaces, and,
  • the main control module is configured to process corresponding background music or broadcast information when receiving the real-time command sent by the property management center or determining that the preset condition is met, and pass the second power amplifier module,
  • the first interface outputs the background music or broadcast information to the second audio device, wherein the preset condition comprises: preset background music or broadcast played by a specific user at a specific holiday; preset timing of the property management center Or background music or broadcast of the content playing; preset background music or broadcast associated with the sensing module, the access control unlock button.
  • the function module further includes a detection module, and
  • the detecting module is configured to detect, in real time, the power feature information of the at least one function module, where the power feature information includes a voltage detection value and/or a current detection value;
  • the main control module is configured to compare the power feature information with standard feature information of a corresponding function module stored in advance, and determine, according to the comparison result, a function module that has failed or is about to fail, and passes the
  • the network module is sent to a property management center or an operation platform, wherein the standard feature information includes a voltage standard value and/or a current standard value.
  • the function module further includes a Bluetooth module
  • the interface module further includes a third interface connected to the access control device
  • the Bluetooth module is configured to send a Bluetooth broadcast message in real time, where the Bluetooth broadcast message includes an identifier of the smart door device of the unit door;
  • the main control module is configured to receive a door opening instruction sent by the user's mobile terminal by using a Bluetooth module or a network module, and verify the user's opening permission according to the opening instruction, and pass the third interface when the verification passes And outputting a door opening signal to the access control device, and transmitting information of the user to the door of the unit to the indoor intercom extension corresponding to the user, wherein the door opening instruction includes user authentication information.
  • the intercom module comprises a microphone array
  • the microphone array is configured to receive a door opening instruction input by a user through voice input
  • the main control module is further configured to perform voiceprint recognition on the door opening command received by the microphone array to obtain a voiceprint feature of the user, and when determining that the acquired voiceprint feature is consistent with the pre-stored voiceprint feature And outputting a door opening signal to the access control device through the third interface, and sending information of the user to the door of the unit to the indoor intercom extension corresponding to the user.
  • the main control module is further configured to receive a voiceprint feature of a corresponding user from a plurality of indoor intercom extensions of the unit, and store the voiceprint feature.
  • the function module further includes a display screen
  • the sensing module includes a human body sensor
  • the main control module is further configured to: when the human body sensor detects that no human body appears within the preset distance, control the display screen to be in a standby state, and when the human body sensor detects a human body within a preset distance, the control is performed.
  • the display screen is in a bright screen state.
  • the sensing module includes an illuminance sensor
  • the interface module further includes a fourth interface connected to the luminaire disposed in the unit hall, and
  • the main control module is further configured to: when the human body sensor detects a human body within a preset distance, adjust a brightness of the display screen according to a current illuminance value detected by the illuminance sensor; and further, the current illuminance value is low.
  • the lighting of the luminaire is controlled to be turned on by the fourth interface, and when the current illuminance value is higher than the second preset value, the lighting of the luminaire is controlled to be closed by the fourth interface.
  • the function module further includes a VR camera, and
  • the main control module is further configured to: when receiving the monitoring instruction sent by the indoor intercom extension, the user's mobile terminal or the property management center, control the VR camera to take a scene image, and process the scene image and send the image Go to the appropriate indoor intercom, mobile terminal or property management center.
  • the sensing module further includes a tamper sensor and/or a vibration sensor, and
  • the main control module is further configured to: when detecting the tamper sensor and/or the vibration sensor triggering, send an alarm message to the property management center or the operation platform, and control the VR camera to capture a scene image and control the The microphone array collects live sound.
  • the function module further includes a fingerprint sensor, and
  • the storage module is configured to pre-store a plurality of fingerprint information set by a user of the unit and an alarm type corresponding to each fingerprint information;
  • the fingerprint sensor is configured to receive fingerprint information input by a user
  • the main control module is further configured to: when determining that the input fingerprint information is consistent with the pre-stored fingerprint information, determine an alarm type corresponding to the input fingerprint information, and control the VR camera to capture a live image and control the
  • the microphone array collects live sounds to generate alarm information, and sends the alarm information to the corresponding property management center or cloud operation platform or alarm center or designated mobile terminal through the network module.
  • the network module further includes a hotspot module, and
  • the master control module is further configured to: when the mobile terminal sends an access request to the hotspot module, determine whether the user identifier in the access request matches a preset whitelist, and if yes, allow the user The mobile terminal accesses the hotspot module.
  • the unit door intelligent robot device is connected with the audio device in the unit lobby, and can process the set background music or broadcast according to the real-time instruction of the property management center or when it is judged that the preset condition is satisfied. And through the audio device in the hall, so that the sound can create a harmonious, warm and considerate public area environment, so that the owners feel at home, enhance the user's sense of belonging and happiness.
  • FIG. 1 is a logic structural diagram of a first embodiment of a smart door device for a unit door according to the present invention.
  • the unit door intelligent robot device (hereinafter referred to as a robot device) of the embodiment is communicably connected with a property management center and a plurality of indoor walkie-talkies of the unit, and
  • the robot device integrates multiple network transmission, multi-signal, multi-sensor, background music, WIFI wireless coverage, VR video monitoring, environmental monitoring, active information release, device status warning, automatic door opening, human-computer interaction, voiceprint recognition, fingerprint recognition and Multi-function device for different levels of alarm and custom voice output.
  • the robot apparatus of this embodiment includes a plurality of functional modules, and the function module includes a power module, a main control module, and a storage module, a network module, an intercom module, a sensing module, an FM FM module, and a second power amplifier respectively connected to the main control module.
  • Module, interface module, detection module, Bluetooth module, VR camera, binocular camera, display screen, fingerprint module, card reader module, each function module will be specifically described below:
  • the main control module is the intelligent CPU/MCU core group.
  • the storage module can be connected with a TF memory card, mainly to solve the storage problem of monitoring, picture, music, and user data.
  • the power module is mainly used to supply power to other functional modules.
  • the power module can be connected to 12V DC or 24V AC, and has an energy storage battery. After the external power supply is normal, the power input to the external power supply is processed. In addition to the power supply, the energy storage battery is also charged, and when the external power supply fails, the energy storage battery supplies power.
  • the detection module includes, for example, a current or voltage sampling module and a thermistor, and is mainly used for detecting power consumption information of other functional modules.
  • the network module includes a PON module, an RJ45 electrical port, a WIFI module, a carrier module, etc., and is mainly used for communicating with the indoor walkie-talkie and the property management center or the operation platform.
  • RJ45 electrical port and PON optical port can be applied to different project needs.
  • the broadband power supply carrier module is used to convert the device network signal into a two-core carrier power signal to communicate with the hoistway power carrier device, thereby realizing the communication problem that the communication condition is limited, and the old project upgrade system of the cable cannot be re-routed.
  • Broadband network signal transmission can be realized by any two existing core wires.
  • the intercom module mainly includes a microphone array (built-in audio encoding module), a first power amplifier module (audio decoding and power amplifier), and a first sound, wherein the microphone array and the audio encoding module are used for realizing human-computer interaction voice input.
  • a microphone array built-in audio encoding module
  • a first power amplifier module audio decoding and power amplifier
  • a first sound wherein the microphone array and the audio encoding module are used for realizing human-computer interaction voice input.
  • the interface module includes: 315/433MHz wireless receiving module, DI input interface, DO output interface, and mainly solves the problem with other devices (such as access control devices, alarm devices, lamps installed in the unit hall, and suction in the unit hall) Top audio) protocol docking problem, for example, connected to the access control unlock button through the DI input interface, connected to the access control device through the DO output interface, connected to the luminaire via the WIFI wireless receiving module or other bus, and the audio through the 315/433MHz wireless receiving module or The WIFI module or the bus interface module is connected.
  • 315/433MHz wireless receiving module such as access control devices, alarm devices, lamps installed in the unit hall, and suction in the unit hall
  • Top audio top audio
  • the 315/433MHz wireless receiving module mainly solves the problem that the unit door can not lay the cable, and the wireless signal access of the peripheral access door or the security area without the wiring extension unit door;
  • the DI interface mainly solves the unit door wired door magnetic alarm signal. It is used to monitor the status of the unit door and the illegal door opening alarm linkage function;
  • the DO interface mainly solves the problem that the robot device outputs the door opening information to the access control device after authenticating the user, or outputs the output device such as the police light, the siren, etc. during the alarm. In order to achieve the purpose of warning illegal intruders and local sound and light to remind users that illegal intruders have entered.
  • the sensing module mainly includes a PM2.5 sensor, a human body sensor, an illuminance sensor, a tamper sensor, a vibration sensor, and the like.
  • the VR camera is mainly used for on-site monitoring; the binocular camera is mainly used for door opening control through face recognition; the display screen can be a touch screen.
  • the fingerprint module is mainly used for identity authentication and normal operation, and defines different levels of alarm help information.
  • the interface module includes a first interface for connecting with a second acoustic device disposed in the unit hall, and a second for connecting with the access control unlock button provided in the unit lobby interface.
  • the main control module is configured to process the corresponding background music or broadcast information when receiving the real-time command sent by the property management center or determining that the preset condition is met, and output to the second audio device through the second power amplifier module and the first interface.
  • Background music or broadcast information wherein the preset condition includes: preset background music or broadcast played by a specific user on a specific holiday; background music or broadcast played by a predetermined time or fixed content of the property management center; preset and transmitted The background music or broadcast linked by the sensor module and the access control unlock button.
  • the second acoustic device is disposed in the unit hall, connected to the robot device through the first interface, and the second audio device is a two-channel audio, a high-power amplifier, a stereo output, and a built-in multi-equalization mode.
  • the robot devices at different unit gates in the cell can play different music or broadcasts, and can also play the same music or broadcast simultaneously.
  • the robot device can activate the background music or broadcast through the owner's home authentication, and can also play music or broadcast through the property management center. When the owner's birthday or important holiday, you can customize the blessing or play specific music. It can be linked with sensors to realize active information publishing and broadcasting functions.
  • the fire alarm information is automatically played, and the indoor extension is used to play the fire alarm information.
  • the owner will announce the announcement today. The main content and precautions. In this way, the sound can create a harmonious, warm and considerate public area environment, so that the owners feel at home, and enhance the user's sense of belonging and happiness.
  • the main control module is further configured to process the pre-set welcome information after the control access control device is opened, and play the welcome information through the first power amplifier module and the first audio module;
  • the preset farewell information is processed, and the farewell information is played to the first sound module through the first power amplifier module.
  • the robotic device can assist the user in completing multiple tasks or services of the virtual assistant, providing the user with a new human-computer interaction mode of service assistant.
  • the unlock button is triggered, and the door opening command is sent to the robot device through the DI input interface, and the automatic voice bids to the user; when the user goes home, the card reader, the password, the face recognition through the card reading module
  • the robot device automatically voices "Welcome the owner to go home.”
  • the welcome message and the farewell information can be set by the property management center or personalized by the user.
  • the detecting module is configured to detect the power feature information of the at least one function module in real time, and the power feature information includes a voltage detection value and/or a current detection value.
  • the main control module is configured to compare the electrical characteristic information with the standard characteristic information of the corresponding function module stored in advance, and determine, according to the comparison result, the functional module that has failed or is about to fail, and sends the functional module to the property management through the network module.
  • a central or operational platform wherein the standard characteristic information includes a voltage standard value and/or a current standard value.
  • the pre-stored standard feature information can complete the normal state characteristic data by learning parameters such as voltage and current waveform of each functional module of the robot device under normal working conditions. Collect and obtain the standard values of the relevant parameters of the corresponding functional modules.
  • the voltage and current waveforms of the respective function modules detected by the detection module are detected, and the power consumption and state of the corresponding module are determined by a software algorithm.
  • a parameter indicator of a certain function module deviates from the standard data for a defined period of time, it can be determined that the function module has failed or is about to fail, and then the fault information or the fault warning information can be sent to the property management center.
  • the robot device In order to arrange personnel to troubleshoot or replace the function module, the maintenance personnel's inspection time is reduced. At the same time, the robot device also sends the determined fault information or fault warning information to the operating platform, so that the operating platform can analyze the fault point of the robot device through the feedback big data to improve and optimize the design of the robot device. In addition, due to the modular design of the robotic device, if it is determined that a certain functional module has failed, the corresponding functional module can be replaced by the property service personnel.
  • the Bluetooth module is configured to send a Bluetooth broadcast message in real time, wherein the Bluetooth broadcast message includes an identifier of the unit door smart robot device, and the door opening instruction includes the user's room number information.
  • the main control module is configured to receive a door opening command sent by the user's mobile terminal through the Bluetooth module or the network module, and verify the user's opening permission according to the door opening instruction, and output the door opening signal to the access control device through the third interface when the verification is passed.
  • the information that the user arrives at the door of the unit is sent to the indoor intercom extension corresponding to the user, wherein the opening instruction includes the user authentication information.
  • the Bluetooth module of the robot device can send a Bluetooth broadcast message in real time.
  • the APP of the mobile terminal automatically sends the APP through the Bluetooth module or the network module.
  • the robot device sends a door open command.
  • the robot device receives the opening command according to the user room number information therein to determine whether the user has the right to open the door. If the user belongs to the user of the unit, it is determined that the user has the right to open the door, and then sends a door opening command to the access control device through the DO output interface.
  • the robot device notifies the corresponding indoor walkie-talkie (for example, the indoor intercom extension intelligent robot) to the information of the user reaching the door of the unit, so that the indoor walkie-talkie turns on the pre-home mode, for example, turning on the air conditioner, if the owner has other members
  • the indoor walkie-talkie will also inform the family by voice, and the user has returned to the unit lobby.
  • the microphone array is configured to receive a door opening command input by the user through voice input; the main control module is further configured to perform voiceprint recognition on the door opening command received by the microphone array to obtain the voiceprint feature of the user. And when it is determined that the acquired voiceprint feature is consistent with the pre-stored voiceprint feature, the door opening signal is output to the access control device through the third interface, and the information of the user reaching the cell doorway is sent to the indoor intercom extension corresponding to the user. .
  • the robot device has a built-in microphone array, and through the voiceprint recognition algorithm, the cell door function can be activated by voiceprint recognition user identity within 3-5 meters.
  • the control access control device opens the door.
  • the robot device notifies the corresponding indoor walkie-talkie (for example, the indoor intercom extension intelligent robot) to the information of the user reaching the door of the unit, so that the indoor walkie-talkie turns on the pre-home mode, for example, turning on the air conditioner, if the owner has other members
  • the indoor walkie-talkie will also inform the family by voice, and the user has returned to the unit lobby.
  • the voiceprint feature information of the user stored in the voiceprint feature library of the robot device may be registered and input through the microphone array of the robot device, or may be registered and input through the microphone array of the property management center.
  • the registration input can be authenticated by the microphone array of each indoor extension intelligent robot of the unit.
  • the method further receives the voiceprint feature of the corresponding user from the plurality of indoor intercom extensions of the unit, and stores the voiceprint feature, that is, the voiceprint feature data of the owner stored in the robot device is available from the owner's home.
  • the intercom extension intelligent robot is called, and the user does not need to go to the property management center to record one voice.
  • the intercom extension intelligent robot of the owner's home can also be updated in real time.
  • the main control module is further configured to perform image analysis on the user avatar captured by the binocular camera to acquire the facial features of the user, and determine the acquired facial features and pre-stored.
  • the access control device is opened to open the door.
  • the top end of the robot apparatus can be provided with a binocular camera, and through the image recognition algorithm, the unit door function can be opened by the face recognition user identity.
  • the binocular camera starts shooting, and after the smart robot recognizes that the user is the user of the unit, the control access device opens the door.
  • the robot device notifies the corresponding indoor walkie-talkie (for example, the indoor intercom extension intelligent robot) to the information of the user reaching the door of the unit, so that the indoor walkie-talkie turns on the pre-home mode, for example, turning on the air conditioner, if the owner has other members
  • the indoor walkie-talkie will also inform the family by voice, and the user has returned to the unit lobby.
  • the main control module is further configured to control the display screen to be in a standby state when the human body sensor detects that no human body appears within the preset distance, and when the human body sensor detects the presence of the human body within the preset distance , the control display is in a bright screen state. Further, the main control module is further configured to adjust the brightness of the display screen according to the current illuminance value detected by the illuminance sensor when the human body detects the presence of the human body within the preset distance.
  • the display screen is in a bright state only when the user reaches the door of the unit, so that energy saving can be achieved.
  • the brightness will be adjusted according to the current illuminance value, which not only ensures the display effect, but also does not cause discomfort to the user's eyes.
  • the main control module is further configured to control the linkage of the light fixture to be started by the fourth interface when the current illumination value is lower than the first preset value, and the current illumination value is higher than the second preset value.
  • the fourth interface is used to control the lighting linkage to close.
  • the main control module is further configured to: when receiving the monitoring instruction sent by the indoor intercom extension, the user's mobile terminal or the property management center, control the VR camera to take a scene image, and perform on-site image After processing, send it to the corresponding indoor intercom extension, mobile terminal or property management center.
  • a VR camera panoramic camera
  • the top of the robot device is also provided with a binocular camera, and the main user face recognition authentication camera.
  • the main control module is further configured to send an alarm message to the property management center or the operation platform when the tamper sensor and/or the vibration sensor is triggered, and control the VR camera to capture the scene image and control.
  • the microphone array collects live sound.
  • the robot apparatus when someone maliciously destroys the robot apparatus, for example, when the illegal user disassembles the robot apparatus or vibrates, the robot apparatus automatically alerts the property management center and the operation platform. At the same time, record user pictures, sounds and other information for later evidence collection.
  • the main control module is further configured to process the detected value of the PM2.5 sensor and display it on the display screen, and/or send it to the unit.
  • the robot device can display the detected value of PM2.5, or automatically inform the indoor walkie-talkie of the unit to remind the user to pay attention to personal protection when going out.
  • a storage module is configured to pre-store a plurality of fingerprint information set by a user of the unit and an alarm type corresponding to each fingerprint information; the fingerprint sensor is configured to receive fingerprint information input by the user; The control module is further configured to determine an alarm type corresponding to the input fingerprint information when determining that the input fingerprint information is consistent with the pre-stored fingerprint information, and control the VR camera to capture the live image and control the microphone array to collect the live sound to generate Alarm information, and the alarm information is sent to the corresponding property management center or cloud operation platform or alarm center or designated mobile terminal through the network module.
  • the fingerprint sensor in addition to realizing normal identity authentication, can also define different fingers as different levels of alarms.
  • the little finger is defined as a normal door opening + a hold alarm
  • the middle finger is defined as a normal door opening + emergency help alarm.
  • the switch input is mainly connected to the door door wired door alarm signal for monitoring the status of the unit door and the illegal door opening alarm linkage function.
  • the wireless alarm input is mainly for the wireless door magnetic alarm signal of the inaccessible unit door, and the wireless alarm signal access of the peripheral access door of the unit or the security area without the wiring extension unit door.
  • the device When the device senses an alarm, it automatically pushes the alarm help information and video, picture or recording information to the property management center and the operation platform, and uses the device local custom voice alarm or human-computer interaction to solve the device false alarm problem and avoid The actual problem of "Wolf is coming" every day allows the property personnel to intuitively judge whether there is a false alarm; custom voice alarm or human-computer interaction can also let the user know that the property management center and the operation platform have been alerted or that the current alarm setting is working properly. If there is a false positive, contact the property center as soon as possible to confirm the false positive information.
  • the network module further includes a hotspot module
  • the main control module is further configured to: when the mobile terminal of the user sends an access request to the hotspot module, determine whether the user identifier in the access request is The preset whitelist matching, if matched, allows the mobile terminal to access the hotspot module.
  • the robot device has a built-in WIFI module and an antenna, and each unit forms a WIFI communication network through a virtual local area network, and the management center centrally controls each unit WIFI hotspot through the AC controller, so that the authenticated user can enjoy the community WIFI in any unit.
  • Network service non-authenticated users can also enjoy community WIFI network services in a limited time.
  • This function mainly solves the problem of high cost investment in the establishment of a new WIFI network coverage in the community, and realizes the user demand by using the existing equipment just needed.
  • the invention also constructs a smart community service platform, which is mainly composed of a user's mobile terminal (with APP installed), an intercom extension intelligent robot, a unit door intelligent robot device, a 24-hour smart home cloud operation platform, a property management center platform, 110, 119, 120 alarm rescue center and insurance company and other components.
  • the user mobile terminal APP software is mainly: using the fingerprint recognition of the smart phone, the microphone array to recognize the voice and other mobile terminal sensors, and the software algorithm realizes the hand alarm with different alarm levels for help alarm and local custom voice output, visible Intercom, active and passive video surveillance, multi-mode door opening, human-computer interaction free of human operation control or manual control.
  • the intercom extension intelligent robot device is: indoor intelligent system manager, standardized design, large screen high effect display, microphone array voice, identification, human-computer interaction, indoor monitoring, video intercom and open unit door, security Alarm, 3D videophone, 3D fitting, 3D interactive games, smart home, equipment status warning, art appreciation, music and radio appreciation, education and learning, information consultation, life service, community service, environmental testing, remote consultation, health Multi-systems such as detection and service, and data interconnection with users' mobile terminals and artificial intelligence TVs, together with the property management platform and smart home cloud operation platform to build a real resident smart life, smart family, and smart community.
  • indoor intelligent system manager standardized design, large screen high effect display, microphone array voice, identification, human-computer interaction, indoor monitoring, video intercom and open unit door, security Alarm, 3D videophone, 3D fitting, 3D interactive games, smart home, equipment status warning, art appreciation, music and radio appreciation, education and learning, information consultation, life service, community service, environmental testing, remote consultation, health Multi-systems such as detection and service, and data
  • the intelligent robot device at the door of the unit is: an intelligent robot device that manages the intelligent system of the residential unit door.
  • the device integrates multiple network transmission, multi-signal, multi-sensor, background music, WIFI wireless coverage, VR video surveillance, environmental monitoring, and active information release.
  • Multi-function devices such as equipment status warning, outdoor positioning, automatic scene, automatic door opening, human-computer interaction, voiceprint recognition, fingerprint recognition, and different levels of alarm and custom voice output.
  • Smart home cloud operation platform is: mainly to provide users with indoor multi-signal Internet alarm, outdoor user mobile alarm, rescue and other security management, information consultation, insurance, art display and transaction, education and learning, 3D video telephony, manual Assistants, 3D interactive games, 3D fitting modules, device status warning modules, automatic configuration library establishment, health testing service management and other services. It mainly includes video intelligence and recognition analysis module, voice voiceprint analysis module, picture analysis module, GPS positioning analysis module, Wifi and Bluetooth positioning information analysis module, equipment status warning module, center manual parallel operation software, art display push module, education and learning.
  • artificial intelligence assistant module 3D game module, 3D fitting module, 3D video phone and other value-added service push module, operation data recording module, large-screen splicing display module, data group module, network security module, artificial intelligence automatic service module,
  • the three major operators communication module public security system communication module, medical system communication module, health data module, UPS power supply system module, precision air conditioning group and so on.
  • the platform receives the intercom extension intelligent robot to compile the user's service requirements into specific pre-defined functions, and then pushes them to the cloud service platform through SMS and network.
  • the cloud service platform automatically decodes various service requests and related data automatically, and the data is automatically processed.
  • the platform divides the data into different types and levels and compiles them into specific pre-defined functions, and pushes them to the intercom extension intelligent robot, the user mobile terminal, the user emergency contact APP, the property center platform of the user's location, and the user through the network.
  • the devices and organizations of the related service users such as the 110, 119 and 120 alarm center software in the real-time location allow the users to obtain the required services and guarantees to comprehensively improve the level of service users and enhance the user experience.
  • the residential property management center platform is mainly for providing security management, video surveillance, video intercom, background music, extended function equipment installation and maintenance, O2O, life service, community service, etc. for the group real estate residential users.
  • Information management, health service management and management platform for outdoor security services can be a single community property management center, or a multi-community property service group, which mainly includes video intelligence and identification analysis module, voice voiceprint analysis module, picture analysis module, Wifi and Bluetooth positioning information analysis module, and center manual parallel operation software.
  • the platform receives the intercom extension intelligent robot to compile the user's service requirements into specific pre-defined functions, and then pushes them to the cloud service platform through SMS and network.
  • the cloud service platform automatically decodes various service requests and related data automatically, and the data is automatically processed.
  • the platform divides the data into different types and levels and compiles them into specific pre-defined functions, and pushes them to the intercom extension intelligent robot, the user mobile terminal, the user emergency contact APP, the property center platform of the user's location, and the user through the network.
  • Real-time location of the 110, 119 and 120 alarm center software and other related service users' devices and institutions at the same time the platform will automatically display the demand information and voice alarm, remind the duty security to timely grasp the residents' alarm and other service needs, arrange the nearest security Go to the scene to deal with residents' alarm and service needs. If the nearest security site has already handled the needs of residents' services, the security guards on duty should report the implementation and false positives through software feedback, so that the platform can carry out subsequent management work.
  • All user demand information groups are synchronized with community information, which plays a role of unified management, and also plays a role in supervising the quality and frequency of service of community managers. Let users get the services and guarantees needed to improve the level of service users and enhance the user experience.

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Abstract

一种单元门口智能机器人装置，该单元门口智能机器人装置还包括分别与主控模块相连的FM调频模块、第二功放模块及接口模块，而且，主控模块，用于在接收到物业管理中心发送的实时指令或判断满足预设条件时，对相应的背景音乐或广播信息进行处理，并向第二音响装置输出背景音乐或广播信息。

Description

一种单元门口智能机器人装置 技术领域
本发明涉及智慧家居领域，尤其涉及一种单元门口智能机器人装置。
 背景技术
随着2020年中国全面小康社会的到来，人们对生活的品质要求越来越高，对安全、健康、舒适、方便、享受的生活向往越来越期待。
对于单元门口机，虽然现在已是智慧社区的刚需标配装置，但是，其功能也仅仅局限于单元门的开关控制、与室内分机和物业管理中心进行对讲等，而单元大厅区域一般都比较冰冷、寂静，甚至有让人感觉阴森的感觉，在这样的环境下业主很难有宾到如归的感觉，大大降低了用户体验。
 技术问题
本发明要解决的技术问题在于，现有技术存在用户体验低的缺陷。
 技术解决方案
本发明解决其技术问题所采用的技术方案是：构造一种单元门口智能机器人装置，与物业管理中心及该单元的多个室内对讲分机通讯连接，且包括多个功能模块，所述功能模块包括电源模块、主控模块及分别与所述主控模块相连的存储模块、网络模块、传感模块、对讲模块，所述功能模块还包括分别与所述主控模块相连的FM调频模块、第二功放模块及接口模块，其中，所述接口模块包括用于与设置在单元大厅内的第二音响装置连接的第一接口，及用于与设置在单元大厅内的门禁开锁按钮连接的第二接口，而且，
所述主控模块，用于在接收到所述物业管理中心发送的实时指令或判断满足预设条件时，对相应的背景音乐或广播信息进行处理，并通过所述第二功放模块、所述第一接口向所述第二音响装置输出所述背景音乐或广播信息，其中，所述预设条件包括：预先设置的特定用户在特定节日播放的背景音乐或广播；物业管理中心预先设置的定时或定内容播放的背景音乐或广播；预先设置的与所述传感模块、所述门禁开锁按钮联动的背景音乐或广播。
优选地，所述功能模块还包括检测模块，而且，
所述检测模块，用于实时检测至少一个所述功能模块的用电特征信息，所述用电特征信息包括电压检测值和/或电流检测值；
所述主控模块，用于将所述用电特征信息与预先存储的相应功能模块的标准特征信息进行比较，并根据比较结果确定已经发生故障或将要发生故障的功能模块，且将其通过所述网络模块发送至物业管理中心或运营平台，其中，所述标准特征信息包括电压标准值和/或电流标准值。
优选地，所述功能模块还包括蓝牙模块，所述接口模块还包括与门禁装置相连的第三接口，而且，
所述蓝牙模块，用于实时发送蓝牙广播消息，其中，蓝牙广播消息包括所述单元门口智能机器人装置的标识；
所述主控模块，用于通过蓝牙模块或网络模块接收用户的移动终端发送的开门指令，并根据所述开门指令对用户的开门权限进行验证，且在验证通过时，通过所述第三接口向所述门禁装置输出开门信号，而且，将用户到达单元门口的信息发送至所述用户所对应的室内对讲分机，其中，所述开门指令包括用户认证信息。
优选地，所述对讲模块包括麦克风阵列，而且，
所述麦克风阵列，用于接收用户通过语音输入的开门指令；
所述主控模块，还用于对所述麦克风阵列所接收的开门指令进行声纹识别，以获取用户的声纹特征，并在判断出所获取的声纹特征与预先存储的声纹特征一致时，通过所述第三接口向所述门禁装置输出开门信号，而且，将用户到达单元门口的信息发送至所述用户所对应的室内对讲分机。
优选地，所述主控模块，还用于从该单元的多个室内对讲分机接收相应用户的声纹特征，并存储所述声纹特征。
优选地，所述功能模块还包括显示屏，所述传感模块包括人体传感器，而且，
所述主控模块，还用于在所述人体传感器检测到预设距离内无人体出现时，控制所述显示屏为待机状态，在所述人体传感器检测到预设距离内出现人体时，控制所述显示屏为亮屏状态。
优选地，所述传感模块包括照度传感器，所述接口模块还包括与设置在单元大厅内的灯具连接的第四接口，而且，
所述主控模块，还用于在所述人体传感器检测到预设距离内出现人体时，根据所述照度传感器检测的当前照度值调整所述显示屏的亮度；还用于在当前照度值低于第一预设值时，通过所述第四接口控制所述灯具联动开启，在当前照度值高于第二预设值时，通过所述第四接口控制所述灯具联动关闭。
优选地，所述功能模块还包括VR摄像头，而且，
所述主控模块，还用于在收到室内对讲分机、用户的移动终端或物业管理中心发送的监控指令时，控制所述VR摄像头拍摄现场图像，并对所述现场图像进行处理后发送至相应的室内对讲分机、移动终端或物业管理中心。
优选地，所述传感模块还包括防拆传感器和/或振动传感器，而且，
所述主控模块，还用于检测到所述防拆传感器和/或振动传感器触发时，向所述物业管理中心或运营平台发送报警信息，并控制所述VR摄像头拍摄现场图像及控制所述麦克风阵列采集现场声音。
优选地，所述功能模块还包括指纹传感器，而且，
所述存储模块，用于预先存储该单元的用户设置的多个指纹信息及每个指纹信息所对应的报警类型；
所述指纹传感器，用于接收用户输入的指纹信息；
所述主控模块，还用于在判断出所输入的指纹信息与预先存储的指纹信息一致时，确定所输入的指纹信息所对应的报警类型，并控制所述VR摄像头拍摄现场图像及控制所述麦克风阵列采集现场声音，以生成报警信息，且通过所述网络模块将所述报警信息发送至相应的物业管理中心或云运营平台或报警中心或指定的移动终端。
优选地，所述网络模块还包括热点模块，而且，
所述主控模块，还用于用户的移动终端在向所述热点模块发送接入请求时，判断所述接入请求中的用户标识是否与预先设置的白名单匹配，若匹配，则允许所述移动终端接入所述热点模块。
 有益效果
实施本发明的技术方案，单元门口智能机器人装置与单元大厅内的音响装置相连，且可根据物业管理中心的实时指令或在判断满足预设条件时，对所设置的背景音乐或广播进行处理，并通过大厅内的音响装置播放，这样，可通过声音营造和谐、温馨、体贴的公共区域环境，让业主有客至如归的感觉，提升用户的归属感和幸福感。
 附图说明
为了更清楚地说明本发明实施例或现有技术中的技术方案，下面将对实施例或现有技术描述中所需要使用的附图作简单地介绍，显而易见地，下面描述中的附图仅仅是本发明的一些实施例，对于本领域普通技术人员来讲，在不付出创造性劳动的前提下，还可以根据这些附图获得其他的附图。附图中：
图1是本发明单元门口智能机器人装置实施例一的逻辑结构图。
 本发明的实施方式
图1是本发明单元门口智能机器人装置实施例一的逻辑结构图，该实施例的单元门口智能机器人装置（以下简称机器人装置）与物业管理中心及该单元的多个室内对讲机通讯连接，而且，该机器人装置集多网络传输、多信号、多传感器、背景音乐、WIFI无线覆盖、VR视频监控、环境监测、主动信息发布、设备状态预警、自动开门、人机交互、声纹识别、指纹识别和不同级别报警及自定义语音输出的多功能装置。该实施例的机器人装置包括多个功能模块，功能模块包括电源模块、主控模块及分别与主控模块相连的存储模块、网络模块、对讲模块、传感模块、FM调频模块、第二功放模块、接口模块、检测模块、蓝牙模块、VR摄像头、双目摄像头、显示屏、指纹模块、读卡模块，下面将具体说明每个功能模块：
主控模块为智能CPU/MCU核心组。
存储模块可外接TF存储卡，主要解决监控、图片、音乐、用户数据的存储问题。
电源模块主要用于为其它各个功能模块提供电能，该电源模块可接入12V直流或24V交流电，且带有储能电池，用于在外接电源正常时，对外接电源输入的电进行处理后，除了供电，还为该储能电池充电，当外接电源故障时，由储能电池来供电。
检测模块例如包括电流或电压采样模块、热敏电阻，主要用于检测其它各功能模块的用电信息。
网络模块包括有PON模块、RJ45电口、WIFI模块、载波模块等，主要用于与室内对讲机与物业管理中心或运营平台进行通讯。其中，RJ45电口及PON光口可适用不同项目需求。利用宽带电源载波模块将装置网络信号转换为二芯载波电源信号与井道电源载波设备进行通讯，实现通讯条件受限，且无法重新敷设线缆的老项目升级系统网络信号传输的老大难问题，利用原有任意两芯线即可实现宽带网络信号传输。
对讲模块主要包括有麦克风阵列（内置音频编码模块）、第一功放模块（音频解码及功放）、第一音响，其中，麦克风阵列及音频编码模块用于实现人机交互语音输入。
接口模块包括有：315/433MHz无线接收模块、DI输入接口、DO输出接口，且主要是解决与其它装置（例如门禁装置、报警装置、设置在单元大厅内的灯具、设置在单元大厅内的吸顶音响）协议对接问题，例如，与门禁开锁按钮通过DI输入接口相连，与门禁装置通过DO输出接口相连，与灯具通过WIFI无线接收模块或其它总线相连，与音响通过315/433MHz无线接收模块或WIFI模块或总线接口模块相连。其中， 315/433MHz无线接收模块主要解决单元门无法敷设线缆的项目，以及不用布线扩展单元门周边通道门或需安防区域的无线信号的接入；DI接口主要解决单元门有线门磁报警信号，用于监测单元门的状态及非法开门报警联动功能；DO接口主要解决机器人装置在对用户进行身份认证后向门禁装置输出开门信息，或在报警时输出例如警灯、警号等相关设备输出问题，以达到警示非法入侵者和本地声光提醒用户有非法入侵者进入的目的。
传感模块主要包括PM2.5传感器、人体传感器、照度传感器、防拆传感器、振动传感器等。
VR摄像头主要用于现场监控；双目摄像头主要用于通过人脸识别来进行开门控制；显示屏可为触摸屏。
指纹模块主要用于身份认证及正常操作，定义不同级别报警求助信息。
在本发明一实施例的机器人装置中，接口模块包括用于与设置在单元大厅内的第二音响装置连接的第一接口，及用于与设置在单元大厅内的门禁开锁按钮连接的第二接口。主控模块用于在接收到物业管理中心发送的实时指令或判断满足预设条件时，对相应的背景音乐或广播信息进行处理，并通过第二功放模块、第一接口向第二音响装置输出背景音乐或广播信息，其中，预设条件包括：预先设置的特定用户在特定节日播放的背景音乐或广播；物业管理中心预先设置的定时或定内容播放的背景音乐或广播；预先设置的与传感模块、门禁开锁按钮联动的背景音乐或广播。
在该实施例中，第二音响装置设置在单元大厅内，与机器人装置通过第一接口相连，而且，第二音响装置为双声道音频、大功率功放、立体声输出，且内置多均衡模式，满足用户在单元大堂的公共区域欣赏背景音乐或广播的需求。而且，小区内不同单元门口的机器人装置可以播放不同的音乐或广播，也可以同步播放相同音乐或广播。另外，机器人装置可通过业主回家身份认证后联动开启背景音乐或广播，也可通过物业管理中心统一播放音乐或广播，当业主生日或重要节日时，可以定制播放祝福语或播放特定音乐，还可以与传感器进行联动，实现主动信息发布广播等功能，例如，发生火灾报警时，自动播放火警广播信息，并联动室内分机播放火警信息；再例如，社区有信息公告时，会语音告知业主今天公告的主要内容及注意事项。这样，可通过声音营造和谐、温馨、体贴的公共区域环境，让业主有客至如归的感觉，提升用户的归属感和幸福感。
在本发明一实施例的机器人装置中，主控模块还用于在控制门禁装置开门后，对预先设置的欢迎信息进行处理，并通过第一功放模块、第一音响模块播放欢迎信息；还用于在接收到设置单元门内侧的开锁按钮发送的开门命令时，对预先设置的告别信息进行处理，并通过第一功放模块对第一音响模块播放告别信息。
在该实施例中，机器人装置可帮助用户完成多项任务或服务的虚拟助理，为用户提供全新人机交互方式的服务助理。当用户早上开单元门出门的时候，触发了开锁按钮，通过DI输入接口向机器人装置发送开门命令，自动语音向用户告别；当用户回家时，并通过读卡模块刷卡、密码、人脸识别、声纹识别、蓝牙等开门时，机器人装置自动语音“欢迎业主回家”。当然，欢迎信息及告别信息可由物业管理中心来设置，或用户进行个性化设置。
在本发明一实施例的机器人装置中，检测模块用于实时检测至少一个功能模块的用电特征信息，用电特征信息包括电压检测值和/或电流检测值。主控模块用于将用电特征信息与预先存储的相应功能模块的标准特征信息进行比较，并根据比较结果确定已经发生故障或将要发生故障的功能模块，且将其通过网络模块发送至物业管理中心或运营平台，其中，标准特征信息包括电压标准值和/或电流标准值。
在该实施例中，首先说明的是，预先存储的标准特征信息可通过对机器人装置的每个功能模块在正常工作状态下的电压、电流波形等参数的学习，来完成正常状态下特征数据的收集，得出相应功能模块的相关参数的标准值。当机器人装置在实际运行时，通过检测模块所检测的各个功能模块的电压、电流波形，并通过软件算法来判断相应模块的功耗、状态等信息。当某一功能模块的某个参数指标在定义的一段时间内处于偏离标准数据时，可确定出该功能模块已经出现故障或将要出现故障，然后可将故障信息或故障预警信息发送至物业管理中心，以及时安排人员排除故障或更换功能模块，这样便减少了维修人员的检修时间。同时，该机器人装置也会将所确定的故障信息或故障预警信息发送至运营平台，这样，运营平台便可以通过反馈的大数据分析机器人装置的故障点通病，以改善和优化机器人装置的设计。另外，机器人装置由于采用模块化设计，如果确定某个功能模块出现故障，可以通过物业服务人员上门将相应的功能模块进行更换。
在本发明一实施例的机器人装置中，蓝牙模块用于实时发送蓝牙广播消息，其中，蓝牙广播消息包括单元门口智能机器人装置的标识，开门指令包括用户的房号信息。主控模块用于通过蓝牙模块或网络模块接收用户的移动终端发送的开门指令，并根据开门指令对用户的开门权限进行验证，且在验证通过时，通过第三接口向门禁装置输出开门信号，而且，将用户到达单元门口的信息发送至用户所对应的室内对讲分机，其中，开门指令包括用户认证信息。
在该实施例中，该机器人装置的蓝牙模块可实时发出蓝牙广播消息，当用户携带的移动终端探测到对该机器人装置的蓝牙信标后，移动终端的APP会自动通过蓝牙模块或网络模块向机器人装置发送开门指令。机器人装置收到开门指令根据其中的用户房号信息判断该用户是否有权限开门，若该用户属于该单元的用户，则确定该用户有开门权限，然后通过DO输出接口向门禁装置发送开门命令。同时，该机器人装置还将用户到达单元门口的信息通知相应的室内对讲机（例如，室内对讲分机智能机器人），以使室内对讲机开启预回家模式，例如，开启空调，如果业主家有其它成员时，室内对讲机还会语音通知家人，用户已经回到了单元大堂。
在本发明一实施例的机器人装置中，麦克风阵列用于接收用户通过语音输入的开门指令；主控模块还用于对麦克风阵列所接收的开门指令进行声纹识别，以获取用户的声纹特征，并在判断出所获取的声纹特征与预先存储的声纹特征一致时，通过第三接口向门禁装置输出开门信号，而且，将用户到达单元门口的信息发送至用户所对应的室内对讲分机。
在该实施例中，该机器人装置内置麦克风阵列，通过声纹识别算法，可以在3-5米以内实现通过声纹识别用户身份来开启单元门功能。用户在回家走到单元门3-5米范围时，可以语音“小球，小球，我回来了，请开门”，智能机器人识别到用户为该单元的用户后，控制门禁装置开门。同时，该机器人装置还将用户到达单元门口的信息通知相应的室内对讲机（例如，室内对讲分机智能机器人），以使室内对讲机开启预回家模式，例如，开启空调，如果业主家有其它成员时，室内对讲机还会语音通知家人，用户已经回到了单元大堂。
另外，还需说明的是，机器人装置的声纹特征库中存储的用户的声纹特征信息可以通过本机器人装置的麦克风阵列认证注册输入，也可以通过物业管理中心的麦克风阵列认证注册输入，还可以通过该单元的各个室内分机智能机器人的麦克风阵列认证注册输入。优选地，还用于从该单元的多个室内对讲分机接收相应用户的声纹特征，并存储声纹特征，即，该机器人装置中所存储的业主的声纹特征数据可从业主家的对讲分机智能机器人调取，不需要用户去物业管理中心一个个声音录入。而且，当用户更改或因其它原因导致用户声音变化时，也可以实时从业主家的对讲分机智能机器人进行更新。
在本发明一实施例的机器人装置中，主控模块还用于对双目摄像头所拍摄的用户头像进行图像分析，以获取用户的人脸特征，并在判断出所获取的人脸特征与预先存储的人脸特征一致时，控制门禁装置开门。
在该实施例中，该机器人装置的顶端可设置双目摄像头，通过图像识别算法，可以实现通过人脸识别用户身份来开启单元门功能。用户在回家走近机器人装置前时，双目摄像头开始拍摄，智能机器人识别到用户为该单元的用户后，控制门禁装置开门。同时，该机器人装置还将用户到达单元门口的信息通知相应的室内对讲机（例如，室内对讲分机智能机器人），以使室内对讲机开启预回家模式，例如，开启空调，如果业主家有其它成员时，室内对讲机还会语音通知家人，用户已经回到了单元大堂。
在本发明一实施例的机器人装置中，主控模块还用于在人体传感器检测到预设距离内无人体出现时，控制显示屏为待机状态，在人体传感器检测到预设距离内出现人体时，控制显示屏为亮屏状态。进一步地，主控模块还用于在人体传感器检测到预设距离内出现人体时，根据照度传感器检测的当前照度值调整显示屏的亮度。
在该实施例中，仅在用户到达单元门口处时，显示屏才处于亮屏状态，这样可达到节能的目的。另外，显示屏在亮屏状态时，还会根据当前的照度值调整亮度，这样既保证了显示效果，又不会造成用户眼睛的不适。
在本发明一实施例的机器人装置中，主控模块还用于在当前照度值低于第一预设值时，通过第四接口控制灯具联动开启，在当前照度值高于第二预设值时，通过第四接口控制灯具联动关闭。
在本发明一实施例的机器人装置中，主控模块还用于收到室内对讲分机、用户的移动终端或物业管理中心发送的监控指令时，控制VR摄像头拍摄现场图像，并对现场图像进行处理后发送至相应的室内对讲分机、移动终端或物业管理中心。
在该实施例中，机器人装置的顶部设置有一VR摄像头（全景摄像头），主要用于现场监控，方便用户通过室内对讲分机智能机器人、用户移动终端和VR眼镜全方位监控单元门外情况，增加用户互动性，提升用户体验感；以及发生报警时全方位记录现场情况。另外，机器人装置的顶部还设置有双目摄像头，主要用户人脸识别认证摄像。
在本发明一实施例的机器人装置中，主控模块还用于检测到防拆传感器和/或振动传感器触发时，向物业管理中心或运营平台发送报警信息，并控制VR摄像头拍摄现场图像及控制麦克风阵列采集现场声音。
在该实施例中，当有人恶意破坏该机器人装置时，例如，非法用户拆卸机器人装置或振动时，该机器人装置会自动向物业管理中心及运营平台报警。同时记录用户图片、声音等信息，以便事后取证。
在本发明一实施例的机器人装置中，主控模块还用于对PM2.5传感器的检测值进行处理，并将其在显示屏上进行显示，和/或，将其发送至该单元的多个室内对讲机。
在该实施例中，当室外空气质量PM2.5指标超标时，该机器人装置可显示PM2.5的检测值，或，自动告知该单元的室内对讲机，以提醒用户出门时注意个人防护。
在本发明一实施例的机器人装置中，存储模块用于预先存储该单元的用户设置的多个指纹信息及每个指纹信息所对应的报警类型；指纹传感器用于接收用户输入的指纹信息；主控模块还用于在判断出所输入的指纹信息与预先存储的指纹信息一致时，确定所输入的指纹信息所对应的报警类型，并控制VR摄像头拍摄现场图像及控制麦克风阵列采集现场声音，以生成报警信息，且通过网络模块将报警信息发送至相应的物业管理中心或云运营平台或报警中心或指定的移动终端。
在该实施例中，指纹传感器除了实现正常身份认证开门外，还可以定义不同手指为不同级别的报警，例如，小指定义为正常开门 + 挟持报警，中指定义为正常开门 + 紧急求助报警等。另外，开关量输入主要接入单元门有线门磁报警信号，用于监测单元门的状态及非法开门报警联动功能。无线报警输入主要接入单元门不方便布线的无线门磁报警信号，以及不用布线扩展单元门周边通道门或需安防区域的无线报警信号接入。当装置感知到有报警时，自动将报警求助信息及视频、图片或录音信息主动推送到物业管理中心及运营平台，并利用装置本地自定义语音报警或人机交互来解决装置误报问题，避免天天“狼来了”的实际问题，让物业人员直观判断是否存在误报警；自定义语音报警或人机交互还可以让用户知道已经向物业管理中心和运营平台报警或了解当前报警设置工作正常。如有误报则尽快与物业中心对讲联系，确认为误报信息。
在本发明一实施例的机器人装置中，网络模块还包括热点模块，而且，主控模块还用于用户的移动终端在向热点模块发送接入请求时，判断接入请求中的用户标识是否与预先设置的白名单匹配，若匹配，则允许移动终端接入热点模块。
在该实施例中，机器人装置内置WIFI模块及天线，各单元通过虚拟局域网组成WIFI通讯网络，管理中心通过AC控制器将各单元WIFI热点进行集中控制，以实现认证用户在任意单元可以享受社区WIFI网络服务；非认证用户通过身份认证也可限时享受社区WIFI网络服务。此功能主要解决社区新建一套WIFI网络覆盖的高成本投入问题，利用现有刚需设备集成实现用户需求。
本发明还构造一种智慧社区服务平台，主要由用户的移动终端（安装有APP）、对讲分机智能机器人、单元门口智能机器人装置、24小时智慧家庭云运营平台、物业管理中心平台、110、119、120报警救援中心和保险公司等多部分组成。
1、用户移动终端APP软件是：主要是利用智能手机的指纹识别、麦克风阵列识别语音以及其它移动终端传感器，通过软件算法实现非常用手指纹不同报警级别求助报警及本地自定义语音输出、可视对讲、主被动视频监控、多方式开门、人机交互免人为操作控制或手动控制等功能。
2、对讲分机智能机器人装置是：室内智能系统总管，标准化外观设计，大屏高效果显示，集麦克风阵列语音、身份识别、人机交互、室内监控、可视对讲及开单元门、安防报警、3D可视电话、3D试衣、3D互动游戏、智能家居、设备状态预警、艺术鉴赏、音乐及广播欣赏、教育学习、信息咨询、生活服务、社区服务、环境检测、远程问诊、健康检测及服务等多系统，与用户移动终端、人工智能电视等保持数据互联互通，加上物业管理平台及智慧家庭云运营平台一起构建实现真正的居民智慧生活、智慧家庭、智慧社区。
3、单元门口智能机器人装置是：管理住宅单元门智能化系统的智能机器人装置，装置集多网络传输、多信号、多传感器、背景音乐、WIFI无线覆盖、VR视频监控、环境监测、主动信息发布、设备状态预警、室外定位、自动场景、自动开门、人机交互、声纹识别、指纹识别和不同级别报警及自定义语音输出的多功能装置。
4、智慧家庭云运营平台是：主要为用户提供住宅室内多信号互联网报警、室外用户移动报警、救援等安全管理、信息咨询、保险、艺术品展示及交易、教育与学习、3D视频电话、人工智能助理、3D互动游戏、3D试衣模块、设备状态预警模块、自动配置库建立、健康检测服务管理等服务。主要包括视频智能与识别分析模块、语音声纹分析模块、图片分析模块、GPS定位分析模块、Wifi与蓝牙定位信息分析模块、设备状态预警模块、中心人工并行操作软件、艺术展示推送模块、教育学习模块、人工智能助理模块、3D游戏模块、3D试衣模块、3D视频电话等增值业务推送模块、操作数据记录模块、大屏拼接显示模块、数据组模块、网络安全模块、人工智能自动服务模块、三大运营商通讯模块、公安系统通讯模块、医疗系统通讯模块、健康数据模块、UPS供电系统模块、精密空调组等等组成。平台接收到对讲分机智能机器人将用户的服务需求编译成特定预先定义好的函数，再通过短信和网络推送到云服务平台，云服务平台自动快速解码各类服务请求及相关数据，数据自动处理后，平台将数据分成不同的类型与等级再编译成特定预先定义好的函数，通过网络推送给对讲分机智能机器人、用户移动终端、用户紧急联系人APP、用户所在位置的物业中心平台、用户实时所在地域的110、119及120报警中心软件等相关服务用户的装置与机构，让用户得到所需要的服务与保障，以全面提升服务用户的水平，提升用户体验感。
4、小区物业管理中心平台是：主要为集团地产住宅用户提供自动报警、救援等安全管理、视频监控、可视对讲、背景音乐、扩展功能设备安装及维护、O2O、生活服务、社区服务、信息咨询、健康服务管理及室外安全服务的管理平台。可以是单个社区物业管理中心，也可是多个社区的物业服务集团，主要包括视频智能与识别分析模块、语音声纹分析模块、图片分析模块、Wifi与蓝牙定位信息分析模块、中心人工并行操作软件、操作数据记录模块、大屏拼接显示模块、数据组模块、背景音乐模块、设备状态预警模块、网络安全模块、社区智能化集成平台、社区物业运营平台、人工智能自动服务模块、运营商通讯模块、公安系统通讯模块、UPS供电系统模块、精密空调组等等组成。平台接收到对讲分机智能机器人将用户的服务需求编译成特定预先定义好的函数，再通过短信和网络推送到云服务平台，云服务平台自动快速解码各类服务请求及相关数据，数据自动处理后，平台将数据分成不同的类型与等级再编译成特定预先定义好的函数，通过网络推送给对讲分机智能机器人、用户移动终端、用户紧急联系人APP、用户所在位置的物业中心平台、用户实时所在地域的110、119及120报警中心软件等相关服务用户的装置与机构，同时平台会将需求信息自动弹屏显示和语音报警，提醒值班保安及时掌握居民报警及其它服务需求，安排就近保安去现场处理居民报警及服务需求问题。如就近保安现场已经处理居民服务需求，值班保安需通过软件反馈执行情况及误报情况，以便平台进行后续管理工作。所有用户需求信息集团与社区信息同步，即起到统一管理的作用，也起到监督各社区管理人员服务质量、频率等作用。让用户得到所需要的服务与保障，以全面提升服务用户的水平，提升用户体验感。
以上仅为本发明的优选实施例而已，并不用于限制本发明，对于本领域的技术人员来说，本发明可以有各种更改和变化。凡在本发明的精神和原则之内，所作的任何纂改、等同替换、改进等，均应包含在本发明的权利要求范围之内。

Claims (11)

  1. 一种单元门口智能机器人装置，与物业管理中心及该单元的多个室内对讲分机通讯连接，且包括多个功能模块，所述功能模块包括电源模块、主控模块及分别与所述主控模块相连的存储模块、网络模块、传感模块、对讲模块，其特征在于，所述功能模块还包括分别与所述主控模块相连的FM调频模块、第二功放模块及接口模块，其中，所述接口模块包括用于与设置在单元大厅内的第二音响装置连接的第一接口，及用于与设置在单元大厅内的门禁开锁按钮连接的第二接口，而且，
    所述主控模块，用于在接收到所述物业管理中心发送的实时指令或判断满足预设条件时，对相应的背景音乐或广播信息进行处理，并通过所述第二功放模块、所述第一接口向所述第二音响装置输出所述背景音乐或广播信息，其中，所述预设条件包括：预先设置的特定用户在特定节日播放的背景音乐或广播；物业管理中心预先设置的定时或定内容播放的背景音乐或广播；预先设置的与所述传感模块、所述门禁开锁按钮联动的背景音乐或广播。
  2. 根据权利要求1所述的单元门口智能机器人装置，其特征在于，所述功能模块还包括检测模块，而且，
    所述检测模块，用于实时检测至少一个所述功能模块的用电特征信息，所述用电特征信息包括电压检测值和/或电流检测值；
    所述主控模块，用于将所述用电特征信息与预先存储的相应功能模块的标准特征信息进行比较，并根据比较结果确定已经发生故障或将要发生故障的功能模块，且将其通过所述网络模块发送至物业管理中心或运营平台，其中，所述标准特征信息包括电压标准值和/或电流标准值。
  3. 根据权利要求1所述的单元门口智能机器人装置，其特征在于，所述功能模块还包括蓝牙模块，所述接口模块还包括与门禁装置相连的第三接口，而且，
    所述蓝牙模块，用于实时发送蓝牙广播消息，其中，蓝牙广播消息包括所述单元门口智能机器人装置的标识；
    所述主控模块，用于通过蓝牙模块或网络模块接收用户的移动终端发送的开门指令，并根据所述开门指令对用户的开门权限进行验证，且在验证通过时，通过所述第三接口向所述门禁装置输出开门信号，而且，将用户到达单元门口的信息发送至所述用户所对应的室内对讲分机，其中，所述开门指令包括用户认证信息。
  4. 根据权利要求3所述的单元门口智能机器人装置，其特征在于，所述对讲模块包括麦克风阵列，而且，
    所述麦克风阵列，用于接收用户通过语音输入的开门指令；
    所述主控模块，还用于对所述麦克风阵列所接收的开门指令进行声纹识别，以获取用户的声纹特征，并在判断出所获取的声纹特征与预先存储的声纹特征一致时，通过所述第三接口向所述门禁装置输出开门信号，而且，将用户到达单元门口的信息发送至所述用户所对应的室内对讲分机。
  5. 根据权利要求4所述的单元门口智能机器人装置，其特征在于，
    所述主控模块，还用于从该单元的多个室内对讲分机接收相应用户的声纹特征，并存储所述声纹特征。
  6. 根据权利要求1所述的单元门口智能机器人装置，其特征在于，所述功能模块还包括显示屏，所述传感模块包括人体传感器，而且，
    所述主控模块，还用于在所述人体传感器检测到预设距离内无人体出现时，控制所述显示屏为待机状态，在所述人体传感器检测到预设距离内出现人体时，控制所述显示屏为亮屏状态。
  7. 根据权利要求6所述的单元门口智能机器人装置，其特征在于，所述传感模块包括照度传感器，所述接口模块还包括与设置在单元大厅内的灯具连接的第四接口，而且，
    所述主控模块，还用于在所述人体传感器检测到预设距离内出现人体时，根据所述照度传感器检测的当前照度值调整所述显示屏的亮度；还用于在当前照度值低于第一预设值时，通过所述第四接口控制所述灯具联动开启，在当前照度值高于第二预设值时，通过所述第四接口控制所述灯具联动关闭。
  8. 根据权利要求4所述的单元门口智能机器人装置，其特征在于，所述功能模块还包括VR摄像头，而且，
    所述主控模块，还用于在收到室内对讲分机、用户的移动终端或物业管理中心发送的监控指令时，控制所述VR摄像头拍摄现场图像，并对所述现场图像进行处理后发送至相应的室内对讲分机、移动终端或物业管理中心。
  9. 根据权利要求8所述的单元门口智能机器人装置，其特征在于，所述传感模块还包括防拆传感器和/或振动传感器，而且，
    所述主控模块，还用于检测到所述防拆传感器和/或振动传感器触发时，向所述物业管理中心或运营平台发送报警信息，并控制所述VR摄像头拍摄现场图像及控制所述麦克风阵列采集现场声音。
  10. 根据权利要求9所述的单元门口智能机器人装置，其特征在于，所述功能模块还包括指纹传感器，而且，
    所述存储模块，用于预先存储该单元的用户设置的多个指纹信息及每个指纹信息所对应的报警类型；
    所述指纹传感器，用于接收用户输入的指纹信息；
    所述主控模块，还用于在判断出所输入的指纹信息与预先存储的指纹信息一致时，确定所输入的指纹信息所对应的报警类型，并控制所述VR摄像头拍摄现场图像及控制所述麦克风阵列采集现场声音，以生成报警信息，且通过所述网络模块将所述报警信息发送至相应的物业管理中心或云运营平台或报警中心或指定的移动终端。
  11. 根据权利要求1所述的单元门口智能机器人装置，其特征在于，所述网络模块还包括热点模块，而且，
    所述主控模块，还用于用户的移动终端在向所述热点模块发送接入请求时，判断所述接入请求中的用户标识是否与预先设置的白名单匹配，若匹配，则允许所述移动终端接入所述热点模块。
PCT/CN2018/077134 2018-02-24 2018-02-24 一种单元门口智能机器人装置 WO2019161553A1 (zh)

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