WO2019148658A1 - 一种任务激活方法、电子装置及计算机可读存储介质 - Google Patents

一种任务激活方法、电子装置及计算机可读存储介质 Download PDF

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Publication number
WO2019148658A1
WO2019148658A1 PCT/CN2018/083074 CN2018083074W WO2019148658A1 WO 2019148658 A1 WO2019148658 A1 WO 2019148658A1 CN 2018083074 W CN2018083074 W CN 2018083074W WO 2019148658 A1 WO2019148658 A1 WO 2019148658A1
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Prior art keywords
operation instruction
agent
processing
invalid
authentication system
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PCT/CN2018/083074
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English (en)
French (fr)
Inventor
李永平
高凌云
牛华
李长缤
凌永辉
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Ping An Technology Shenzhen Co Ltd
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Ping An Technology Shenzhen Co Ltd
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    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/44—Program or device authentication
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/44—Program or device authentication
    • G06F21/445—Program or device authentication by mutual authentication, e.g. between devices or programs
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/50—Monitoring users, programs or devices to maintain the integrity of platforms, e.g. of processors, firmware or operating systems
    • G06F21/51—Monitoring users, programs or devices to maintain the integrity of platforms, e.g. of processors, firmware or operating systems at application loading time, e.g. accepting, rejecting, starting or inhibiting executable software based on integrity or source reliability

Definitions

  • the present application relates to the field of effective operation of a system, and in particular, to a task activation method, an electronic device, and a computer readable storage medium.
  • the existing unified authentication system has a 5-minute non-operational login failure control, and in the process of using the unified authentication system for the personal credit card, the user may perform face recognition or other operations, resulting in a short seat. If there is no effective operation within the time, if the unified authentication system is immediately quit, the agent needs to log in again and repeat the completed steps, resulting in low efficiency of business processing and decreased customer satisfaction.
  • the purpose of the present application is to provide a task activation method, an electronic device, and a computer readable storage medium, thereby further overcoming the problems existing in the prior art to some extent.
  • the application provides a task activation method, including the following steps:
  • Step 01 Collect login information of the agent end of the unified authentication system, where the login information includes a login account and a login status;
  • Step 02 Determine whether the agent successfully logs in to the unified authentication system, and if yes, go to step 03, if no, continue to collect;
  • Step 03 Collect an operation instruction after the agent logs in to the system
  • Step 04 Detect and determine whether the operation instruction is a valid operation instruction, if yes, return to step 03, and if not, return to step 05 for processing;
  • Step 05 Perform a small loop T timeout detection and processing on the invalid operation instruction.
  • the present application also provides an electronic device including a memory and a processor for storing a task activation system executed by a processor, the task activation system comprising:
  • the information collection module is configured to collect login information of the agent end of the unified authentication system
  • the login status determining module is configured to determine whether the agent successfully logs in to the unified authentication system.
  • the operation instruction validity judgment module is configured to determine, after the agent logs in to the unified authentication system, the validity of the operation instruction within a period of time;
  • the invalid operation instruction processing module is configured to perform timeout detection and processing on the invalid operation instruction.
  • the present application also provides a computer readable storage medium having a task activation system stored therein, the task activation system being executable by at least one processor to implement the following steps:
  • Step 01 Collect login information of the agent end of the unified authentication system, where the login information includes a login account and a login status;
  • Step 02 Determine whether the agent successfully logs in to the unified authentication system, and if yes, proceed to step 03, and if not, continue to collect;
  • Step 03 Collect an operation instruction after the agent logs in to the system
  • Step 04 Detect and determine whether the operation instruction is a valid operation instruction, if yes, return to step 03, and if not, return to step 05 for processing;
  • Step 05 Perform a small loop T timeout detection and processing on the operation instruction.
  • the positive effect of the application is that the small loop T time detection, the large cycle X time detection and the countdown reminder detection and processing are set on the basis of the unified authentication system, thereby avoiding the automatic exit of the system without the effective operation instruction in the short time. At the same time, it also prevents the agent from occupying the system for a long time without occupying the command, thereby consuming system resources and wasting resources.
  • FIG. 1 shows a flow chart of an embodiment of a task activation method of the present application.
  • FIG. 2 is a flow chart showing still another embodiment of the task activation method of the present application.
  • FIG. 3 shows a flow chart of still another embodiment of the task activation method of the present application.
  • FIG. 4 is a flow chart showing still another embodiment of the task activation method of the present application.
  • FIG. 5 shows a flow chart of still another embodiment of the task activation method of the present application.
  • FIG. 6 is a schematic diagram showing the program modules of an embodiment of the task activation system of the present application.
  • FIG. 7 is a schematic diagram showing the program modules of an embodiment of the task activation system of the present application.
  • FIG. 8 is a schematic diagram showing the hardware architecture of an embodiment of an electronic device of the present application.
  • a task activation method including the following steps:
  • Step 01 Collect login information of the agent end of the unified authentication system.
  • the information collection module collects the agent login information of the unified authentication system at intervals of t seconds, where t can take between 5s and 10s.
  • the login information includes a login account and a login status, where the login status is logged in, and the login account is an account registered in the system, the agent login is successful; otherwise, the agent login fails.
  • Step 02 Determine whether the agent successfully logs in to the unified authentication system. If yes, go to step 03. If no, continue to collect. According to the login information, it is determined whether the agent successfully logs in to the unified authentication system. If the login is successful, the process proceeds to step 03. If the login is not successful, the acquisition continues at intervals of t seconds.
  • Step 03 Collect an operation instruction after the agent logs in to the system.
  • the information collection module collects an operation instruction after the agent logs in to the unified authentication system, and specifically collects an operation instruction code corresponding to each operation instruction, and sends the operation instruction code to the operation instruction validity judgment module to perform determination.
  • Step 04 Detect an operation command after the agent login system, and determine whether the operation instruction is valid. If yes, return to step 03. If no, the operation instruction is invalid, and the process proceeds to step 05.
  • the operation instruction validity judgment module determines whether it is a valid operation instruction according to the operation instruction code, and if the operation instruction performed by the agent is not within the preset valid operation instruction code range or the seat does not have any operation instruction, it is determined to be an invalid operation instruction, if the seat is The operation instruction is within the range of the preset valid operation instruction code, and is a valid operation instruction.
  • the step specifically includes the following sub-steps:
  • Step 04-1 Interval M seconds scans the agent operation command after logging in to the system; the M value is adjusted according to the interval distribution of the actual seat operation command, for example, M may take 10s.
  • Step 04-2 detecting whether the agent operation instruction system has an operation instruction, if there is an operation instruction, proceeding to step 04-3, if there is no operation instruction, identifying the invalid operation instruction, directly entering step 05 for processing;
  • Step 04-3 Determine whether the operation instruction is a valid operation instruction. If it is a valid operation instruction, return to step 04-2 to continue the detection. If it is not a valid operation instruction, it is recognized as an invalid operation instruction, and proceeds to step 05 for processing.
  • Step 05 Perform a small loop T timeout detection and processing on the invalid operation instruction.
  • the T-time processing sub-module is automatically started after the agent enters the login system or performs a valid operation instruction, detects the interval time from the last valid operation instruction, and sends a task request to the system background when the invalid operation instruction reaches T, thereby activating Unified authentication system to avoid automatic exit of the system due to long-term invalid operation instructions. If the agent performs the effective operation instruction during the time period of the T time, the T time processing sub-module is cleared and starts to re-time.
  • the step specifically includes the following sub-steps:
  • Step 05-1 starting the small loop T timeout detection, wherein the value range of T is 4 ⁇ T ⁇ 6 minutes;
  • Step 05-2 determining whether the interval duration of the invalid operation command reaches T, if yes, proceeding to step 05-3, and if not, continuing to detect;
  • Step 05-3 Send a task request to the background of the unified authentication system to activate the system.
  • the task request may be an empty task request, that is, a task request that does not include an operation instruction instruction, and is automatically sent when the T-time processing sub-module detects that the invalid operation instruction reaches T.
  • Step 01 Collect login information of the agent end of the unified authentication system, where the login information includes a login account and a login status.
  • the information collection module collects the agent login information of the unified authentication system at intervals of t seconds, where t can take between 5s and 10s.
  • Step 02 Determine whether the agent successfully logs in to the unified authentication system. If yes, go to step 03. If no, continue to collect. According to the login information, it is determined whether the agent successfully logs in to the unified authentication system. If the login is successful, the process proceeds to step 03. If the login is not successful, the acquisition continues at intervals of t seconds.
  • Step 03 Collect an operation instruction after the agent logs in to the system.
  • the information collection module collects an operation instruction after the agent logs in to the unified authentication system, and specifically collects an operation instruction code corresponding to each operation instruction, and sends the operation instruction code to the operation instruction validity judgment module to perform determination.
  • Step 04 Detect an operation command after the agent login system, and determine whether it is a valid operation instruction. If yes, return to step 03. If no, the operation instruction is invalid, and the process proceeds to step 05.
  • the operation instruction validity judgment module determines whether it is a valid operation instruction according to the operation instruction code, and if the operation instruction performed by the agent is not within the preset valid operation instruction code range or the seat does not have any operation instruction, it is determined to be an invalid operation instruction, if the seat is The operation instruction is within the range of the preset valid operation instruction code, and is a valid operation instruction.
  • the step specifically includes the following sub-steps:
  • Step 04-1 Interval M seconds scans the agent operation command after logging in to the system; the M value is adjusted according to the interval distribution of the actual seat operation command, for example, M may take 10s.
  • Step 04-2 detecting whether the agent operation instruction system has an operation instruction, if there is an operation instruction, proceeding to step 04-3, if there is no operation instruction, identifying the invalid operation instruction, directly entering step 05 for processing;
  • Step 04-3 Determine whether the operation instruction is a valid operation instruction. If it is a valid operation instruction, return to step 04-2 to continue the detection. If it is not a valid operation instruction, it is recognized as an invalid operation instruction, and proceeds to step 05 for processing.
  • Step 05 Perform a small loop T timeout detection and processing on the invalid operation instruction.
  • the T-time processing sub-module is automatically started after the agent enters the login system or performs a valid operation instruction, detects the interval time from the last valid operation instruction, and sends a task request to the system background when the invalid operation instruction reaches T, thereby activating Unified authentication system to avoid automatic exit of the system due to long-term invalid operation instructions. If the agent performs a valid operation command during the time period of the T time, the T time processing sub-module is cleared and starts to re-time.
  • the step specifically includes the following sub-steps:
  • Step 05-1 starting the small loop T timeout detection, wherein the value range of T is 4 ⁇ T ⁇ 6 minutes;
  • Step 05-2 determining whether the interval duration of the invalid operation command reaches T, if yes, proceeding to step 05-3, and if not, continuing to detect;
  • Step 05-3 Send a task request to the background of the unified authentication system to activate the system.
  • the task request may be an empty task request, that is, a task request that does not include an operation instruction instruction, and is automatically sent when the T-time processing sub-module detects that the invalid operation instruction reaches T.
  • Step 06 Perform a large loop X timeout detection and processing on the invalid operation instruction. If the cumulative interval duration of the invalid operation instruction reaches X, send a timeout reminder to the agent end interface; if the cumulative interval duration does not reach X Then, the X timeout detection is continued, and the 0.8h ⁇ X ⁇ 1.2h.
  • the X timeout detection in this step is based on the timeout detection at the small loop T time, that is, when the invalid operation instruction reaches T, and the T time processing submodule sends the task request, the agent still does not perform a valid operation instruction, thereby
  • the processing sub-module of the large cycle X time is automatically started to avoid the system performing the unrestricted T timeout processing.
  • the value of the large cycle X is between 0.8h ⁇ X ⁇ 1.2h, preferably X. 1h, that is, when the cumulative duration of the seat invalid operation command reaches 1h, the timeout processing of the large loop X time is automatically started.
  • the processing module sends a timeout reminder to the display interface of the agent end, and the alert window can be sent to prompt the seat for a long time. Make effective operation instructions.
  • the agent has issued a valid operation command, the X timeout detection is automatically cleared and the retime is started.
  • Step 01 Collect login information of the agent end of the unified authentication system, where the login information includes a login account and a login status.
  • the information collection module collects the agent login information of the unified authentication system at intervals of t seconds, where t can take between 5s and 10s.
  • Step 02 Determine whether the agent successfully logs in to the unified authentication system. If yes, go to step 03. If no, continue to collect. According to the login information, it is determined whether the agent successfully logs in to the unified authentication system. If the login is successful, the process proceeds to step 03. If the login is not successful, the acquisition continues at intervals of t seconds.
  • Step 03 Collect an operation instruction after the agent logs in to the system.
  • the information collection module collects an operation instruction after the agent logs in to the unified authentication system, and specifically collects an operation instruction code corresponding to each operation instruction, and sends the operation instruction code to the operation instruction validity judgment module to perform determination.
  • Step 04 Detect an operation command after the agent login system, and determine whether the operation instruction is valid. If yes, return to step 03. If no, the operation instruction is invalid, and the process proceeds to step 05.
  • the operation instruction validity judgment module determines whether it is a valid operation instruction according to the operation instruction code, and if the operation instruction performed by the agent is not within the preset valid operation instruction code range or the seat does not have any operation instruction, it is determined to be an invalid operation instruction, if the seat is The operation instruction is within the range of the preset valid operation instruction code, and is a valid operation instruction.
  • the step specifically includes the following sub-steps:
  • Step 04-1 Interval M seconds scans the agent operation command after logging in to the system; the M value is adjusted according to the interval distribution of the actual seat operation command, for example, M may take 10s.
  • Step 04-2 detecting whether the agent operation instruction system has an operation instruction, if there is an operation instruction, proceeding to step 04-3, if there is no operation instruction, identifying the invalid operation instruction, directly entering step 05 for processing;
  • Step 04-3 Determine whether the operation instruction is a valid operation instruction. If it is a valid operation instruction, return to step 04-2 to continue the detection. If it is not a valid operation instruction, it is recognized as an invalid operation instruction, and proceeds to step 05 for processing.
  • Step 05 Perform a small loop T timeout detection and processing on the invalid operation instruction.
  • the T-time processing sub-module is automatically started after the agent enters the login system or performs a valid operation instruction, detects the interval time from the last valid operation instruction, and sends a task request to the system background when the invalid operation instruction reaches T, thereby activating Unified authentication system to avoid automatic exit of the system due to long-term invalid operation instructions. If the agent performs a valid operation command during the time period of the T time, the T time processing sub-module is cleared and starts to re-time.
  • the step specifically includes the following sub-steps:
  • Step 05-1 starting the small loop T timeout detection, wherein the value range of T is 4 ⁇ T ⁇ 6 minutes;
  • Step 05-2 determining whether the interval duration of the invalid operation command reaches T, if yes, proceeding to step 05-3, and if not, continuing to detect;
  • Step 05-3 Send a task request to the background of the unified authentication system to activate the system.
  • the task request may be an empty task request, that is, a task request that does not include an operation instruction instruction, and is automatically sent when the T-time processing sub-module detects that the invalid operation instruction reaches T.
  • Step 06 Perform a large loop X timeout detection and processing on the invalid operation instruction. If the cumulative interval duration of the invalid operation instruction reaches X, send a timeout reminder to the agent end interface; if the cumulative interval duration does not reach X Then, the X timeout detection is continued, and the 0.8h ⁇ X ⁇ 1.2h.
  • the X timeout detection in this step is based on the timeout detection at the small loop T time, that is, when the invalid operation instruction reaches T, and the T time processing submodule sends the task request, the agent still does not perform a valid operation instruction, thereby
  • the processing sub-module of the large cycle X time is automatically started to avoid the system performing the unrestricted T timeout processing.
  • the value of the large cycle X is between 0.8h ⁇ X ⁇ 1.2h, preferably X. 1h, that is, when the cumulative duration of the seat invalid operation command reaches 1h, the timeout processing of the large loop X time is automatically started.
  • the processing module sends a timeout reminder to the display interface of the agent end, and the alert window can be sent to prompt the seat for a long time. Make effective operation instructions.
  • the agent has issued a valid operation command, the X timeout detection is automatically cleared and the retime is started.
  • Step 07 Perform countdown reminding detection and processing on the invalid operation instruction. If the cumulative interval duration of the invalid operation instruction reaches X, after sending a timeout reminder to the agent side for more than 5s, if there is no valid operation instruction at the seat end, The countdown reminder detection is started. If the countdown reminder interval is up to 1 minute, the seat still has no valid operation command, and the authentication system interface is automatically exited.
  • the countdown reminder detection and processing in this step is the last reminder issued to the agent based on the timeout detection and processing at the X time. This step is to avoid occupying system resources due to the long-time no-operation command of the agent, if in the large loop X Within 5s after the timeout reminder, the agent still has no valid operation command, then the countdown reminder detection and processing is automatically started, and the countdown reminds the pop-up window to the agent end interface.
  • the countdown can be selected for 1 minute or N minutes, if the countdown reminds the detection time After reaching 1 minute, the agent still has no valid operation command, then the system background is no longer activated, and the authentication login system is automatically quit. If the agent performs a valid operation command within the time limit of the countdown reminder detection, the timer enters the small cycle T time and restarts. Timing.
  • a task activation system 20 is illustrated.
  • the task activation system 20 is partitioned into one or more program modules, one or more program modules are stored in a storage medium, and Executed by one or more processors to complete the application.
  • a program module as used herein refers to a series of computer program instructions that are capable of performing a particular function. The following description will specifically describe the functions of each program module of this embodiment:
  • the information collection module 201 is configured to collect login information of the agent end of the unified authentication system.
  • the information collection module 201 collects the agent registration information of the unified authentication system at intervals of t seconds, and determines whether the agent successfully logs in to the unified authentication system according to the login information. If the login is successful, the process proceeds to step 02. If the login is not successful, the interval is determined. Continue to collect in t seconds. Where t can take between 5s and 10s.
  • the login status determining module 202 is configured to determine whether the agent successfully logs in to the unified authentication system.
  • the operation command validity determining module 203 is configured to determine, after the agent logs in to the unified authentication system, the validity of the operation command within a period of time.
  • the operation instruction validity judgment module 203 determines whether it is a valid operation instruction according to the operation instruction code. If the operation instruction performed by the agent is not within the preset valid operation instruction code range or the seat does not have any operation instruction, it is determined to be an invalid operation instruction, if the agent is seated The operation instruction is within the range of the preset valid operation instruction code, and is a valid operation instruction.
  • the invalid operation instruction processing module 204 is configured to perform timeout detection and processing on the invalid operation instruction.
  • the invalid operation instruction processing module 204 includes: a T time processing submodule 2041, configured to detect whether the interval duration of the invalid operation instruction reaches T, and send the task request to the background of the unified authentication system. , activate the system.
  • the T-time processing sub-module 2041 automatically starts after the agent enters the login system or performs a valid operation instruction, detects the interval time from the last valid operation instruction, and sends the task request to the system background when the invalid operation instruction reaches T. Activate the unified authentication system to avoid the system automatically exiting due to long invalid operation instructions. If the agent performs a valid operation command during the time period of time T, the T-time processing sub-module is cleared and starts to re-time.
  • the invalid operation instruction processing module 204 further includes: an X-time processing sub-module 2042, configured to detect whether the cumulative interval duration of the invalid operation instruction reaches X, And send a timeout reminder to the agent.
  • an X-time processing sub-module 2042 configured to detect whether the cumulative interval duration of the invalid operation instruction reaches X, And send a timeout reminder to the agent.
  • the agent still does not perform a valid operation instruction, and when the accumulated cumulative time reaches X, the large-cycle X-time processing sub-module 2042 is automatically started to avoid The system performs an unrestricted T timeout processing.
  • the value of the large loop X is between 0.8h ⁇ X ⁇ 1.2h, preferably 1h for X, that is, when the cumulative duration of the seat invalid operation command reaches 1h, the large loop X
  • the timeout processing automatically starts.
  • the processing module sends a timeout reminder to the agent terminal display interface, and specifically can send a reminder popup window to prompt the agent to not perform a valid operation instruction for a long time.
  • the agent has issued a valid operation command, the X timeout detection is automatically cleared and the retime is started.
  • the invalid operation instruction processing module 204 further includes: a countdown reminder sub-module 2043, and the countdown reminder sub-module 2043 is configured to perform a countdown reminder detection after the interval of the invalid operation instruction reaches X. And processing. If there is no valid operation command within 5s after the timeout reminder of the large cycle X timeout, the countdown reminder sub-module issues a countdown reminder pop-up to the agent end interface, and the countdown can be selected for 1 minute or N minutes, if the countdown reminds the detection If the duration is up to 1 minute, the agent still has no valid operation command, then the system background is no longer activated, and the authentication login system is automatically quit. If the agent performs a valid operation command within the time limit of the countdown reminder detection, the timer enters the small cycle T time. Retimed.
  • the embodiment provides an electronic device. It is a schematic diagram of the hardware architecture of an embodiment of the electronic device of the present application.
  • the electronic device 2 is an apparatus capable of automatically performing numerical calculation and/or information processing in accordance with an instruction set or stored in advance.
  • it can be a smartphone, a tablet, a laptop, a desktop computer, a rack server, a blade server, a tower server, or a rack server (including a stand-alone server, or a server cluster composed of multiple servers).
  • the electronic device 2 includes at least, but not limited to, a memory 21, a processor 22, a network interface 23, and a task activation system 20 that are communicably coupled to one another via a system bus. among them:
  • the memory 21 includes at least one type of computer readable storage medium including a flash memory, a hard disk, a multimedia card, a card type memory (eg, SD or DX memory, etc.), a random access memory (RAM), Static Random Access Memory (SRAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), Programmable Read Only Memory (PROM), magnetic memory, magnetic disk, optical disk, and the like.
  • the memory 21 may be an internal storage module of the electronic device 2, such as a hard disk or a memory of the electronic device 2.
  • the memory 21 may also be an external storage device of the electronic device 2, such as a plug-in hard disk equipped on the electronic device 2, a smart memory card (SMC), and a secure digital device. (Secure Digital, SD) card, flash card, etc.
  • the memory 21 can also include both the internal storage module of the electronic device 2 and its external storage device.
  • the memory 21 is generally used to store an operating system installed in the electronic device 2 and various types of application software, such as program codes of the task activation system 20. Further, the memory 21 can also be used to temporarily store various types of data that have been output or are to be output.
  • the processor 22 may be a Central Processing Unit (CPU), controller, microcontroller, microprocessor, or other data processing chip in some embodiments.
  • the processor 22 is typically used to control the overall operation of the electronic device 2, such as performing control and processing associated with data interaction or communication with the electronic device 2.
  • the processor 22 is configured to run program code or process data stored in the memory 21, such as running the task activation system 20 and the like.
  • the network interface 23 may comprise a wireless network interface or a wired network interface, which is typically used to establish a communication connection between the electronic device 2 and other electronic devices.
  • the network interface 23 is configured to connect the electronic device 2 to an external terminal through a network, establish a data transmission channel, a communication connection, and the like between the electronic device 2 and an external terminal.
  • the network may be an intranet, an Internet, a Global System of Mobile communication (GSM), a Wideband Code Division Multiple Access (WCDMA), a 4G network, or a 5G network.
  • Wireless or wired networks such as network, Bluetooth, Wi-Fi, etc.
  • Figure 8 shows only the electronic device with components 20-23, but it should be understood that not all illustrated components may be implemented and that more or fewer components may be implemented instead.
  • the task activation system 20 stored in the memory 21 may also be divided into one or more program modules, the one or more program modules being stored in the memory 21 and composed of one or more
  • the processor this embodiment is processor 22
  • FIG. 6 shows a schematic diagram of a program module of the first embodiment of the task activation system 20.
  • the task-based activation system 20 can be divided into an information collection module 201, a login status determination module 202, and an operation.
  • the program module referred to in the present application refers to a series of computer program instruction segments capable of performing a specific function. The specific functions of the program modules 201-204 are described in detail in the fourth embodiment, and details are not described herein again.
  • the embodiment provides a computer readable storage medium on which the task activation system 20 is stored, and when the task activation system 20 is executed by one or more processors, the task activation method or the electronic device is implemented. Operation.

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Abstract

本申请公开了一种任务激活方法、电子装置及计算机可读存储介质，包括如下步骤：步骤01、采集统一认证系统坐席端的登录信息；步骤02、判断坐席是否成功登录统一认证系统，若是，则进入步骤03，若否，则继续采集；步骤03、采集所述坐席登录系统之后的操作指令；步骤04、检测并判断所述操作指令是否为有效操作指令，若是则返回步骤03，若否，则为无效操作指令，进入步骤05进行处理；步骤05、对所述无效操作指令进行小循环T时刻超时检测及处理。该方法有效避免了因坐席短时间无有效操作指令导致系统自动退出从而导致重复登录，提高业务办理成功率和客户满意度。

Description

一种任务激活方法、电子装置及计算机可读存储介质
本申请申明享有2018年1月31日递交的申请号为201810099442.4、名称为“一种任务激活方法、电子装置及计算机可读存储介质”的中国专利申请的优先权，该中国专利申请的整体内容以参考的方式结合在本申请中。
技术领域
本申请涉及系统有效操作领域，具体涉及一种任务激活方法、电子装置及计算机可读存储介质。
背景技术
现有的统一认证系统设有5分钟不操作即登录失效的控制，而在坐席端使用该统一认证系统进行个贷面签的过程中，可能因用户进行人脸识别或其它操作，而导致坐席短时间内没有有效操作，若统一认证系统即刻退出，则导致坐席端需要重新登录并重复已经完成的步骤，导致业务办理效率低，客户满意度下降。
发明内容
本申请的目的在于提供一种任务激活方法、电子装置以及计算机可读存储介质，进而在一定程度上克服现有技术中存在的问题。
本申请是通过下述技术方案来解决上述技术问题：
本申请提供一种任务激活方法，包括如下步骤：
步骤01、采集统一认证系统坐席端的登录信息，所述登录信息包括登录账号以及登录状态；
步骤02、判断坐席是否成功登录统一认证系统，若是，则进入步骤03， 若否，则继续采集；
步骤03、采集所述坐席登录系统之后的操作指令；
步骤04、检测并判断所述操作指令是否为有效操作指令，若是则返回步骤03，若否，则为无效操作指令，进入步骤05进行处理；
步骤05、对所述无效操作指令进行小循环T时刻超时检测及处理。
本申请还提供了一种电子装置，包括存储器和处理器，所述存储器用于存储被处理器执行的任务激活系统，所述任务激活系统包括：
信息采集模块，用于采集统一认证系统坐席端的登录信息；
登录状态判断模块，用于判断坐席是否成功登录统一认证系统；
操作指令有效性判断模块，用于判断坐席登录统一认证系统后，一段时间内的操作指令有效性进行判断；
无效操作指令处理模块，用于对无效操作指令进行超时检测及处理。
本申请还提供了一种计算机可读存储介质，所述计算机可读存储介质内存储有任务激活系统，所述任务激活系统可被至少一个处理器所执行，以实现以下步骤：
步骤01、采集统一认证系统坐席端的登录信息，所述登录信息包括登录账号以及登录状态；
步骤02、判断坐席是否成功登录统一认证系统，若是，则进入步骤03，若否，则继续采集；
步骤03、采集所述坐席登录系统之后的操作指令；
步骤04、检测并判断所述操作指令是否为有效操作指令，若是则返回步骤03，若否，则为无效操作指令，进入步骤05进行处理；
步骤05、对所述操作指令进行小循环T时刻超时检测及处理。
本申请的积极效果在于，在统一认证系统的基础上设置了小循环T时刻检测、大循环X时刻检测以及倒计时提醒检测及处理，避免了坐席短时间内 无有效操作指令而导致自动退出系统，同时也防止坐席长时间不操作指令而占用系统资源，浪费资源的问题。
附图说明
图1示出了本申请任务激活方法一实施例的流程图。
图2示出了本申请任务激活方法又一实施例的流程图。
图3示出了本申请任务激活方法又一实施例的流程图。
图4示出了本申请任务激活方法又一实施例的流程图。
图5示出了本申请任务激活方法又一实施例的流程图。
图6示出了本申请任务激活系统一实施例的程序模块示意图。
图7示出了本申请任务激活系统一实施例的程序模块示意图。
图8示出了本申请电子装置一实施例的硬件架构示意图。
具体实施方式
实施例一
参阅图1-3，示出了一种任务激活方法，包括如下步骤：
步骤01、采集统一认证系统坐席端的登录信息。
信息采集模块间隔t秒采集统一认证系统的坐席端登录信息，其中t可取5s～10s之间。所述登录信息包括登录账号以及登录状态，其中登录状态为已登录，且登录账号为系统内已注册账号，则该坐席登录成功，否则，该坐席登录失败。
步骤02、判断坐席是否成功登录统一认证系统，若是，则进入步骤03，若否，则继续采集。根据所述登录信息判断坐席是否成功登录所述统一认证系统，若成功登录，则进入步骤03，若未成功登录，则间隔t秒继续采集。
步骤03、采集所述坐席登录系统之后的操作指令。
信息采集模块采集坐席登录统一认证系统之后的操作指令，具体的可采集每个操作指令对应的操作指令代码，并将所述操作指令代码发送至操作指令有效性判断模块进行判断。
步骤04、检测所述坐席登录系统之后的操作指令，判断是否有效操作指令，若是则返回步骤03，若否，则为无效操作指令，进入步骤05进行处理。操作指令有效性判断模块根据操作指令代码判断是否为有效操作指令，若坐席进行的操作指令不在预设的有效操作指令代码范围内或者坐席无任何操作指令，则判断为无效操作指令，若坐席的操作指令在预设的有效操作指令代码范围内，则为有效操作指令。该步骤具体包括如下子步骤：
步骤04-1、间隔M秒扫描登录系统之后的坐席操作指令；M值根据实际坐席操作指令的间隔分布进行调整，如M可取10s。
步骤04-2、检测所述坐席操作指令系统是否有操作指令，若有操作指令，则进入步骤04-3，若无操作指令，则识别为无效操作指令，直接进入步骤05进行处理；
步骤04-3、判断所述操作指令是否为有效操作指令，若为有效操作指令，则返回步骤04-2继续检测，若不是有效操作指令，则识别为无效操作指令，进入步骤05进行处理。
步骤05、对所述无效操作指令进行小循环T时刻超时检测及处理。T时刻处理子模块在坐席进入登录系统或进行一次有效操作指令后自动启动，检测距离上一次有效操作指令的间隔时长，并在无效操作指令时长达到T时，发送任务请求至系统后台，从而激活统一认证系统，避免因长时间无效操作指令导致系统自动退出。若在T时刻计时时间段内，坐席进行了有效操作指 令，则T时刻处理子模块计时清零，开始重新计时，该步骤具体包括如下子步骤：
步骤05-1、启动所述小循环T时刻超时检测，其中T的取值范围为4≤T≤6分钟；
步骤05-2、判断所述无效操作指令的间隔时长是否到达T时，若是，则进入步骤05-3，若否，则继续检测；
步骤05-3、发送任务请求至统一认证系统的后台，激活所述系统。所述任务请求可为空任务请求，即不包含操作指令指令的任务请求，由T时刻处理子模块检测到无效操作指令时长达到T时候，自动发送。
实施例二
参阅图2-4，示出了另一种任务激活方法，包括如下步骤：
步骤01、采集统一认证系统坐席端的登录信息，所述登录信息包括登录账号以及登录状态。
信息采集模块间隔t秒采集统一认证系统的坐席端登录信息，其中t可取5s～10s之间。
步骤02、判断坐席是否成功登录统一认证系统，若是，则进入步骤03，若否，则继续采集。根据所述登录信息判断坐席是否成功登录所述统一认证系统，若成功登录，则进入步骤03，若未成功登录，则间隔t秒继续采集。
步骤03、采集所述坐席登录系统之后的操作指令。
信息采集模块采集坐席登录统一认证系统之后的操作指令，具体的可采集每个操作指令对应的操作指令代码，并将所述操作指令代码发送至操作指令有效性判断模块进行判断。
步骤04、检测所述坐席登录系统之后的操作指令，判断是否为有效操作指令，若是则返回步骤03，若否，则为无效操作指令，进入步骤05进行处理。操作指令有效性判断模块根据操作指令代码判断是否为有效操作指令，若坐席进行的操作指令不在预设的有效操作指令代码范围内或者坐席无任何操作指令，则判断为无效操作指令，若坐席的操作指令在预设的有效操作指令代码范围内，则为有效操作指令。该步骤具体包括如下子步骤：
步骤04-1、间隔M秒扫描登录系统之后的坐席操作指令；M值根据实际坐席操作指令的间隔分布进行调整，如M可取10s。
步骤04-2、检测所述坐席操作指令系统是否有操作指令，若有操作指令，则进入步骤04-3，若无操作指令，则识别为无效操作指令，直接进入步骤05进行处理；
步骤04-3、判断所述操作指令是否为有效操作指令，若为有效操作指令，则返回步骤04-2继续检测，若不是有效操作指令，则识别为无效操作指令，进入步骤05进行处理。
步骤05、对所述无效操作指令进行小循环T时刻超时检测及处理。T时刻处理子模块在坐席进入登录系统或进行一次有效操作指令后自动启动，检测距离上一次有效操作指令的间隔时长，并在无效操作指令时长达到T时，发送任务请求至系统后台，从而激活统一认证系统，避免因长时间无效操作指令导致系统自动退出。若在T时刻计时时间段内，坐席进行了有效操作指令，则T时刻处理子模块计时清零，开始重新计时，该步骤具体包括如下子步骤：
步骤05-1、启动所述小循环T时刻超时检测，其中T的取值范围为4≤T≤6分钟；
步骤05-2、判断所述无效操作指令的间隔时长是否到达T时，若是，则进入步骤05-3，若否，则继续检测；
步骤05-3、发送任务请求至统一认证系统的后台，激活所述系统。所述任务请求可为空任务请求，即不包含操作指令指令的任务请求，由T时刻处理子模块检测到无效操作指令时长达到T时候，自动发送。
步骤06、对所述无效操作指令进行大循环X时刻超时检测及处理，若所述无效操作指令的累计间隔时长达到X时，则向坐席端界面发送超时提醒；若累计间隔时长未达到X时，则继续进行X时刻超时检测，所述0.8h≤X≤1.2h。
该步骤中的X时刻超时检测在小循环T时刻超时检测的基础上，即当无效操作指令达到T时，且T时刻处理子模块发送任务请求之后，坐席仍没有进行有效的操作指令，由此产生的累计时长达到X时，大循环X时刻处理子模块自动启动，避免系统进行无限制的T时刻超时处理，大循环X的取值范围在0.8h≤X≤1.2h之间，优选X时为1h，即当坐席无效操作指令的累计时长达到1h时，大循环X时刻超时处理自动启动，此时该处理模块向坐席端显示界面发送超时提醒，具体可发送提醒弹窗提示坐席长时间未进行有效操作指令。此时，若坐席进行了有效操作指令，则该X时刻超时检测自动清零，开始重新计时。
实施例三
参阅图2-5，示出了另一种任务激活方法，包括以下步骤：
步骤01、采集统一认证系统坐席端的登录信息，所述登录信息包括登录账号以及登录状态。
信息采集模块间隔t秒采集统一认证系统的坐席端登录信息，其中t可取5s～10s之间。
步骤02、判断坐席是否成功登录统一认证系统，若是，则进入步骤03， 若否，则继续采集。根据所述登录信息判断坐席是否成功登录所述统一认证系统，若成功登录，则进入步骤03，若未成功登录，则间隔t秒继续采集。
步骤03、采集所述坐席登录系统之后的操作指令。
信息采集模块采集坐席登录统一认证系统之后的操作指令，具体的可采集每个操作指令对应的操作指令代码，并将所述操作指令代码发送至操作指令有效性判断模块进行判断。
步骤04、检测所述坐席登录系统之后的操作指令，判断是否有效操作指令，若是则返回步骤03，若否，则为无效操作指令，进入步骤05进行处理。操作指令有效性判断模块根据操作指令代码判断是否为有效操作指令，若坐席进行的操作指令不在预设的有效操作指令代码范围内或者坐席无任何操作指令，则判断为无效操作指令，若坐席的操作指令在预设的有效操作指令代码范围内，则为有效操作指令。该步骤具体包括如下子步骤：
步骤04-1、间隔M秒扫描登录系统之后的坐席操作指令；M值根据实际坐席操作指令的间隔分布进行调整，如M可取10s。
步骤04-2、检测所述坐席操作指令系统是否有操作指令，若有操作指令，则进入步骤04-3，若无操作指令，则识别为无效操作指令，直接进入步骤05进行处理；
步骤04-3、判断所述操作指令是否为有效操作指令，若为有效操作指令，则返回步骤04-2继续检测，若不是有效操作指令，则识别为无效操作指令，进入步骤05进行处理。
步骤05、对所述无效操作指令进行小循环T时刻超时检测及处理。T时刻处理子模块在坐席进入登录系统或进行一次有效操作指令后自动启动，检测距离上一次有效操作指令的间隔时长，并在无效操作指令时长达到T时， 发送任务请求至系统后台，从而激活统一认证系统，避免因长时间无效操作指令导致系统自动退出。若在T时刻计时时间段内，坐席进行了有效操作指令，则T时刻处理子模块计时清零，开始重新计时，该步骤具体包括如下子步骤：
步骤05-1、启动所述小循环T时刻超时检测，其中T的取值范围为4≤T≤6分钟；
步骤05-2、判断所述无效操作指令的间隔时长是否到达T时，若是，则进入步骤05-3，若否，则继续检测；
步骤05-3、发送任务请求至统一认证系统的后台，激活所述系统。所述任务请求可为空任务请求，即不包含操作指令指令的任务请求，由T时刻处理子模块检测到无效操作指令时长达到T时候，自动发送。
步骤06、对所述无效操作指令进行大循环X时刻超时检测及处理，若所述无效操作指令的累计间隔时长达到X时，则向坐席端界面发送超时提醒；若累计间隔时长未达到X时，则继续进行X时刻超时检测，所述0.8h≤X≤1.2h。
该步骤中的X时刻超时检测在小循环T时刻超时检测的基础上，即当无效操作指令达到T时，且T时刻处理子模块发送任务请求之后，坐席仍没有进行有效的操作指令，由此产生的累计时长达到X时，大循环X时刻处理子模块自动启动，避免系统进行无限制的T时刻超时处理，大循环X的取值范围在0.8h≤X≤1.2h之间，优选X时为1h，即当坐席无效操作指令的累计时长达到1h时，大循环X时刻超时处理自动启动，此时该处理模块向坐席端显示界面发送超时提醒，具体可发送提醒弹窗提示坐席长时间未进行有效操作指令。此时，若坐席进行了有效操作指令，则该X时刻超时检测自动清零，开始重新计时。
步骤07、对所述无效操作指令进行倒计时提醒检测及处理，若所述无效操作指令的累计间隔时长达到X时，在向坐席端发送超时提醒超过5s后，若坐席端无有效操作指令，则启动倒计时提醒检测，若倒计时提醒间隔时长达到1分钟后，坐席仍无有效操作指令，则自动退出所述认证系统界面。
该步骤中的倒计时提醒检测及处理是在X时刻超时检测及处理的基础上对坐席发出的最后的提醒，该步骤为了避免因坐席长时间的无操作指令而占用系统资源，若在大循环X时刻超时提醒之后的5s之内，坐席仍没有有效操作指令，则倒计时提醒检测及处理自动启动，发出倒计时提醒弹窗至坐席端界面，该倒计时可选1分钟或N分钟，若倒计时提醒检测时长达到1分钟，坐席仍无有效操作指令，则不再激活系统后台，自动退出该认证登录系统，若在倒计时提醒检测时长内，坐席进行了有效的操作指令，则进入小循环T时刻计时，重新计时。
实施例四
参阅图6-7，示出了一种任务激活系统20，在本实施例中，任务激活系统20被分割成一个或多个程序模块，一个或者多个程序模块被存储于存储介质中，并由一个或多个处理器所执行，以完成本申请。本申请所称的程序模块是指能够完成特定功能的一系列计算机程序指令段。以下描述将具体介绍本实施例各程序模块的功能：
信息采集模块201，用于采集统一认证系统坐席端的登录信息。信息采集模块201间隔t秒采集统一认证系统的坐席端登录信息，并根据所述登录信息判断坐席是否成功登录所述统一认证系统，若成功登录，则进入步骤02，若未成功登录，则间隔t秒继续采集。其中t可取5s～10s之间。
登录状态判断模块202，用于判断坐席是否成功登录统一认证系统；
操作指令有效性判断模块203，用于判断坐席登录统一认证系统后，一段时间内的操作指令有效性进行判断。操作指令有效性判断模块203根据操 作指令代码判断是否为有效操作指令，若坐席进行的操作指令不在预设的有效操作指令代码范围内或者坐席无任何操作指令，则判断为无效操作指令，若坐席的操作指令在预设的有效操作指令代码范围内，则为有效操作指令。
无效操作指令处理模块204，用于对无效操作指令进行超时检测及处理。
在另一个实施例中，所述无效操作指令处理模块204包括：T时刻处理子模块2041，用于检测所述无效操作指令的间隔时长是否达到T时，并发送任务请求至统一认证系统的后台，激活所述系统。T时刻处理子模块2041在坐席进入登录系统或进行一次有效操作指令后自动启动，检测距离上一次有效操作指令的间隔时长，并在无效操作指令时长达到T时，发送任务请求至系统后台，从而激活统一认证系统，避免因长时间无效操作指令导致系统自动退出。若在T时刻计时时间段内，坐席进行了有效操作指令，则T时刻处理子模块计时清零，开始重新计时，
在另一个实施例中，所述无效操作指令处理模块204还包括：X时刻处理子模块2042，所述X时刻处理子模块2042用于检测所述无效操作指令的累计间隔时长是否到达X时，并向坐席发送超时提醒。当无效操作指令达到T时，且T时刻处理子模块发送任务请求之后，坐席仍没有进行有效的操作指令，由此产生的累计时长达到X时，大循环X时刻处理子模块2042自动启动，避免系统进行无限制的T时刻超时处理，大循环X的取值范围在0.8h≤X≤1.2h之间，优选X时为1h，即当坐席无效操作指令的累计时长达到1h时，大循环X时刻超时处理自动启动，此时该处理模块向坐席端显示界面发送超时提醒，具体可发送提醒弹窗提示坐席长时间未进行有效操作指令。此时，若坐席进行了有效操作指令，则该X时刻超时检测自动清零，开始重新计时。
在另一个实施例中，所述无效操作指令处理模块204还包括：倒计时提醒子模块2043，所述倒计时提醒子模块2043用于对所述无效操作指令间隔时长达到X时后，进行倒计时提醒检测与处理。若在大循环X时刻超时提 醒之后的5s之内，坐席仍没有有效操作指令，则倒计时提醒子模块发出倒计时提醒弹窗至坐席端界面，该倒计时可选1分钟或N分钟，若倒计时提醒检测时长达到1分钟，坐席仍无有效操作指令，则不再激活系统后台，自动退出该认证登录系统，若在倒计时提醒检测时长内，坐席进行了有效的操作指令，则进入小循环T时刻计时，重新计时。
实施例五
参阅图8，本实施例提供一种电子装置。是本申请电子装置一实施例的硬件架构示意图。本实施例中，所述电子装置2是一种能够按照事先设定或者存储的指令，自动进行数值计算和/或信息处理的设备。例如，可以是智能手机、平板电脑、笔记本电脑、台式计算机、机架式服务器、刀片式服务器、塔式服务器或机柜式服务器(包括独立的服务器，或者多个服务器所组成的服务器集群)等。如图所示，所述电子装置2至少包括，但不限于，可通过系统总线相互通信连接存储器21、处理器22、网络接口23、以及任务激活系统20。其中：
所述存储器21至少包括一种类型的计算机可读存储介质，所述可读存储介质包括闪存、硬盘、多媒体卡、卡型存储器(例如，SD或DX存储器等)、随机访问存储器(RAM)、静态随机访问存储器(SRAM)、只读存储器(ROM)、电可擦除可编程只读存储器(EEPROM)、可编程只读存储器(PROM)、磁性存储器、磁盘、光盘等。在一些实施例中，所述存储器21可以是所述电子装置2的内部存储模块，例如该电子装置2的硬盘或内存。在另一些实施例中，所述存储器21也可以是所述电子装置2的外部存储设备，例如该电子装置2上配备的插接式硬盘，智能存储卡(Smart Media Card，SMC)，安全数字(Secure Digital，SD)卡，闪存卡(Flash Card)等。当然，所述存储器21还可以既包括所述电子装置2的内部存储模块也包括其外部 存储设备。本实施例中，所述存储器21通常用于存储安装于所述电子装置2的操作系统和各类应用软件，例如所述任务激活系统20的程序代码等。此外，所述存储器21还可以用于暂时地存储已经输出或者将要输出的各类数据。
所述处理器22在一些实施例中可以是中央处理器(Central Processing Unit，CPU)、控制器、微控制器、微处理器、或其他数据处理芯片。该处理器22通常用于控制所述电子装置2的总体操作，例如执行与所述电子装置2进行数据交互或者通信相关的控制和处理等。本实施例中，所述处理器22用于运行所述存储器21中存储的程序代码或者处理数据，例如运行所述的任务激活系统20等。
所述网络接口23可包括无线网络接口或有线网络接口，该网络接口23通常用于在所述电子装置2与其他电子装置之间建立通信连接。例如，所述网络接口23用于通过网络将所述电子装置2与外部终端相连，在所述电子装置2与外部终端之间的建立数据传输通道和通信连接等。所述网络可以是企业内部网(Intranet)、互联网(Internet)、全球移动通讯系统(Global System of Mobile communication，GSM)、宽带码分多址(Wideband Code Division Multiple Access，WCDMA)、4G网络、5G网络、蓝牙(Bluetooth)、Wi-Fi等无线或有线网络。
需要指出的是，图8仅示出了具有部件20-23的电子装置，但是应理解的是，并不要求实施所有示出的部件，可以替代的实施更多或者更少的部件。
在本实施例中，存储于存储器21中的所述任务激活系统20还可以被分割为一个或者多个程序模块，所述一个或者多个程序模块被存储于存储器21中，并由一个或多个处理器(本实施例为处理器22)所执行，以完成本申请。
例如，图6示出了所述任务激活系统20第一实施例的程序模块示意图， 该实施例中，所述基于任务激活系统20可以被划分为信息采集模块201、登录状态判断模块202、操作指令有效性判断模块203、无效操作指令处理204。其中，本申请所称的程序模块是指能够完成特定功能的一系列计算机程序指令段。所述程序模块201-204的具体功能在实施例四中已有详细描述，在此不再赘述。
实施例六
本实施例提供一种计算机可读存储介质，该计算机可读存储介质上存储有所述任务激活系统20，该任务激活系统20被一个或多个处理器执行时实现上述任务激活方法或电子装置的操作。
通过以上的实施方式的描述，本领域的技术人员可以清楚地了解到上述实施例方法可借助软件加必需的通用硬件平台的方式来实现，当然也可以通过硬件，但很多情况下前者是更佳的实施方式。
以上仅为本申请的优选实施例，并非因此限制本申请的专利范围，凡是利用本申请说明书及附图内容所作的等效结构或等效流程变换，或直接或间接运用在其他相关的技术领域，均同理包括在本申请的专利保护范围内。

Claims (15)

  1. 一种任务激活方法，其特征在于，包括如下步骤：
    步骤01、采集统一认证系统坐席端的登录信息，所述登录信息包括登录账号以及登录状态；
    步骤02、判断坐席是否成功登录统一认证系统，若是，则进入步骤03，若否，则继续采集；
    步骤03、采集所述坐席登录系统之后的操作指令；
    步骤04、检测并判断所述操作指令是否为有效操作指令，若是则返回步骤03，若否，则为无效操作指令，进入步骤05进行处理；
    步骤05、对所述操作指令进行小循环T时刻超时检测及处理。
  2. 根据权利要求1所述的方法，其特征在于，步骤01包括：间隔t秒采集统一认证系统的坐席端登录信息，并根据所述登录信息判断坐席是否成功登录所述统一认证系统，若成功登录，则进入步骤03，若未成功登录，则间隔t秒继续采集。
  3. 根据权利要求1所述的方法，其特征在于，步骤04包括：
    步骤04-1、间隔M秒扫描登录系统之后的坐席操作指令；
    步骤04-2、检测所述坐席操作指令系统是否有操作指令，若有操作指令，则进入步骤04-3，若无操作指令，则识别为无效操作指令，直接进入步骤05进行处理；
    步骤04-3、判断所述操作指令是否为有效操作指令，若为有效操作指令，则返回步骤04-2继续检测，若不是有效操作指令，则识别为无效操作指令，进入步骤05进行处理。
  4. 根据权利要求1所述的方法，其特征在于，步骤05包括：
    步骤05-1、启动所述小循环T时刻超时检测，其中T的取值范围为4≤T≤6分钟；
    步骤05-2、判断所述无效操作指令的间隔时长是否到达T时，若是，则进入步骤05-3，若否，则继续检测；
    步骤05-3、发送任务请求至统一认证系统的后台，激活所述系统。
  5. 根据权利要求1所述的方法，其特征在于，所述方法还包括：
    步骤06、对所述无效操作指令进行大循环X时刻超时检测及处理，若所述无效操作指令的累计间隔时长达到X时，则向坐席端界面发送超时提醒；若累计间隔时长未达到X时，则继续进行X时刻超时检测，所述0.8h≤X≤1.2h。
  6. 根据权利要求5所述的方法，其特征在于，所述方法还包括步骤：
    步骤07、对所述无效操作指令进行倒计时提醒检测及处理，若所述无效操作指令的累计间隔时长达到X时，在向坐席端发送超时提醒超过5s后，若坐席端无有效操作指令，则启动倒计时提醒检测，若倒计时提醒间隔时长达到1分钟后，坐席仍无有效操作指令，则自动退出所述认证系统界面。
  7. 一种电子装置，包括存储器和处理器，其特征在于，所述存储器用于存储被处理器执行的任务激活系统，所述任务激活系统包括：
    信息采集模块，用于采集统一认证系统坐席端的登录及操作指令信息；
    登录状态判断模块，用于判断坐席是否成功登录统一认证系统；
    操作指令有效性判断模块，用于判断坐席登录统一认证系统后，一段时间内的操作指令有效性进行判断；
    无效操作指令处理模块，用于对无效操作指令进行超时检测及处理。
  8. 根据权利要求7所述的电子装置，其特征在于，所述无效操作指令处理模块包括：T时刻处理子模块，用于检测所述无效操作指令的间隔时长是否达到T时，并发送任务请求至统一认证系统的后台，激活所述系统。
  9. 根据权利要求7所述的电子装置，其特征在于，所述无效操作指令处理模块还包括：X时刻处理子模块和/或倒计时提醒子模块，所述X时刻处理子模块用于检测所述无效操作指令的累计间隔时长是否到达X时，并向 坐席发送超时提醒，所述倒计时提醒子模块用于对所述无效操作指令间隔时长达到X时后，进行倒计时提醒检测与处理。
  10. 一种计算机可读存储介质，其特征在于，所述计算机可读存储介质内存储有任务激活系统，所述任务激活系统可被至少一个处理器所执行，以实现以下步骤：
    步骤01、采集统一认证系统坐席端的登录信息，所述登录信息包括登录账号以及登录状态；
    步骤02、判断坐席是否成功登录统一认证系统，若是，则进入步骤03，若否，则继续采集；
    步骤03、采集所述坐席登录系统之后的操作指令；
    步骤04、检测并判断所述操作指令是否为有效操作指令，若是则返回步骤03，若否，则为无效操作指令，进入步骤05进行处理；
    步骤05、对所述操作指令进行小循环T时刻超时检测及处理。
  11. 根据权利要求10所述的计算机可读存储介质，其特征在于，步骤01包括：间隔t秒采集统一认证系统的坐席端登录信息，并根据所述登录信息判断坐席是否成功登录所述统一认证系统，若成功登录，则进入步骤03，若未成功登录，则间隔t秒继续采集。
  12. 根据权利要求10所述的计算机可读存储介质，其特征在于，步骤04包括：
    步骤04-1、间隔M秒扫描登录系统之后的坐席操作指令；
    步骤04-2、检测所述坐席操作指令系统是否有操作指令，若有操作指令，则进入步骤04-3，若无操作指令，则识别为无效操作指令，直接进入步骤05进行处理；
    步骤04-3、判断所述操作指令是否为有效操作指令，若为有效操作指令，则返回步骤04-2继续检测，若不是有效操作指令，则识别为无效操作指令，进入步骤05进行处理。
  13. 根据权利要求10所述的计算机可读存储介质，其特征在于，步骤05包括：
    步骤05-1、启动所述小循环T时刻超时检测，其中T的取值范围为4≤T≤6分钟；
    步骤05-2、判断所述无效操作指令的间隔时长是否到达T时，若是，则进入步骤05-3，若否，则继续检测；
    步骤05-3、发送任务请求至统一认证系统的后台，激活所述系统。
  14. 根据权利要求10所述的计算机可读存储介质，其特征在于，步骤06、对所述无效操作指令进行大循环X时刻超时检测及处理，若所述无效操作指令的累计间隔时长达到X时，则向坐席端界面发送超时提醒；若累计间隔时长未达到X时，则继续进行X时刻超时检测，所述0.8h≤X≤1.2h。
  15. 根据权利要求14所述的计算机可读存储介质，其特征在于，所述方法还包括步骤：
    步骤07、对所述无效操作指令进行倒计时提醒检测及处理，若所述无效操作指令的累计间隔时长达到X时，在向坐席端发送超时提醒超过5s后，若坐席端无有效操作指令，则启动倒计时提醒检测，若倒计时提醒间隔时长达到1分钟后，坐席仍无有效操作指令，则自动退出所述认证系统界面。
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