WO2019124335A1 - Conveyance robot, conveyance system, conveyance method, and conveyance program - Google Patents

Conveyance robot, conveyance system, conveyance method, and conveyance program Download PDF

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Publication number
WO2019124335A1
WO2019124335A1 PCT/JP2018/046464 JP2018046464W WO2019124335A1 WO 2019124335 A1 WO2019124335 A1 WO 2019124335A1 JP 2018046464 W JP2018046464 W JP 2018046464W WO 2019124335 A1 WO2019124335 A1 WO 2019124335A1
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WIPO (PCT)
Prior art keywords
delivery
information
route
building
receipt
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PCT/JP2018/046464
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French (fr)
Japanese (ja)
Inventor
昌樹 加藤
勉 古川
伸 吉野
崇 眞保
圭 伊藤
知己 阪上
Original Assignee
日本電産株式会社
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Publication of WO2019124335A1 publication Critical patent/WO2019124335A1/en

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    • BPERFORMING OPERATIONS; TRANSPORTING
    • B65CONVEYING; PACKING; STORING; HANDLING THIN OR FILAMENTARY MATERIAL
    • B65GTRANSPORT OR STORAGE DEVICES, e.g. CONVEYORS FOR LOADING OR TIPPING, SHOP CONVEYOR SYSTEMS OR PNEUMATIC TUBE CONVEYORS
    • B65G1/00Storing articles, individually or in orderly arrangement, in warehouses or magazines
    • B65G1/02Storage devices
    • B65G1/04Storage devices mechanical
    • B65G1/137Storage devices mechanical with arrangements or automatic control means for selecting which articles are to be removed
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B65CONVEYING; PACKING; STORING; HANDLING THIN OR FILAMENTARY MATERIAL
    • B65GTRANSPORT OR STORAGE DEVICES, e.g. CONVEYORS FOR LOADING OR TIPPING, SHOP CONVEYOR SYSTEMS OR PNEUMATIC TUBE CONVEYORS
    • B65G61/00Use of pick-up or transfer devices or of manipulators for stacking or de-stacking articles not otherwise provided for

Definitions

  • the present invention relates to a transfer robot, a transfer system, a transfer method, and a transfer program.
  • Patent Document 1 Japanese Patent Application Publication No. 2017-147559
  • a home delivery company calls a package from an intercom or the like installed at the entrance of the collective housing to all the recipients and then sequentially travels the dwelling units of each recipient to deliver a delivery.
  • the delivery company may take a long time for the delivery company to call the intercom or the like and actually go to the recipient's residence.
  • a recipient who can not wait until delivery due to the convenience of going out, etc. can not receive a delivery despite being at home when called.
  • redelivery by the home delivery company occurs.
  • the existing home delivery box and home delivery system there is a problem that it is difficult to eliminate the opportunity for redelivery of the delivery, and it takes time and cost for the home delivery company and the receiver.
  • the present invention has been made in view of the above points, and it is an object of the present invention to provide a transfer robot, a transfer system, a transfer method, and a transfer program which can reduce the time and cost required for delivery and reception of deliverables. Do.
  • the present invention has been made to solve the above-described problems, and according to one aspect of the present invention, at least one delivery is loaded and the building is self-propelled, and the delivery specified for each delivery is provided.
  • a transport robot that sequentially transports the deliverables to a delivery destination of an object, the receipt / non-permission information acquiring unit acquiring, for each delivery destination of the delivery, receipt / non-acceptance information indicating availability of the delivery.
  • Delivery availability determination unit that determines whether to deliver to the delivery destination for each delivery based on information, and route information acquisition that acquires self-propelled route information indicating a route that can be self-propelled in the building
  • a traveling route determination unit for determining a traveling route for transporting the delivery determined to be delivered by the delivery availability determination unit to the delivery destination based on the self-propelled route information
  • the receipt / non-reception information is information indicating the receipt / non-reception designated by the recipient of the delivery.
  • the receipt / non-acceptance information is information based on information input to a smart speaker by a recipient of the delivery.
  • the receipt / non-delivery information is information based on the presence or absence of a recipient of the delivery at the delivery destination.
  • the receipt / non-acceptance information is in a state of using power detected by a sensor provided in a smart meter or a distribution board installed at the delivery destination. It is characterized in that the information is based on the presence or absence determined based on the information.
  • the above-described transfer robot wherein an authentication information storage unit that stores authentication information for allowing a building management device that manages a gate in the building to pass through the gate. And a communication unit which is communicably connected to the building management apparatus and transmits the authentication information stored in the authentication information storage unit to the building management apparatus.
  • the delivery availability determination unit determines the delivery order of the plurality of deliveries determined to be delivered based on the position of the delivery destination.
  • the traveling route determination unit may determine the traveling route based on the delivery order.
  • the receipt / non-acceptance information acquisition unit acquires delivery time information indicating a delivery time of the delivery designated by a recipient of the delivery.
  • the delivery availability determination unit determines the delivery order of the plurality of deliveries determined to be delivered based on the delivery time information
  • the traveling route determination unit determines the delivery availability determination unit determined by the delivery availability determination unit.
  • the travel route may be determined based on a delivery order.
  • the receipt / non-acceptance information acquisition unit may be a mobile phone network, an internet connection, a smart meter installed at a delivery destination, or a sensor provided in a distribution board.
  • the reception availability information is acquired via at least one of PLCs via a communication device attached to a power supply in a passage in the building.
  • the traveling route determination unit is a sensor provided in a smart meter or a distribution board installed at the delivery destination, or in the building It is characterized in that the traveling route is determined using information based on radio waves from a communication device attached to a power supply of the passage.
  • a communication device installed for each delivery destination of the delivery, and at least one delivery being loaded, self-propelled in the building, and the delivery specified for each delivery
  • a transport system including: a transport robot that transports the deliverables in order to a delivery destination of the article, wherein the communication device transmits receipt propriety information indicating the propriety of receipt of the deliverable to the transport robot
  • the transport robot determines whether the delivery robot is to deliver the delivery availability information to the delivery destination based on the delivery availability information acquiring unit for acquiring the delivery availability information for each delivery destination of the delivery, and A delivery availability determination unit determined for each of the deliverables, a route information acquisition unit for obtaining self-propelled route information indicating a route that can be run by itself in the building, and the delivery availability determination unit
  • a traveling route determination unit which determines a traveling route for transporting the delivery determined to reach to the delivery destination based on the self-propelled route information, and traveling in the building based on the traveling route
  • a transport system comprising: a traveling unit.
  • a transport robot that loads at least one delivery, travels the building by itself, and sequentially transports the deliverables to the delivery destinations of the deliverables specified for each of the deliverables.
  • the delivery method by the computer wherein to the delivery destination is based on the receipt availability information acquisition step of acquiring receipt availability information indicating availability of the delivery for each delivery destination of the delivery, and the receipt availability information.
  • a travel route determination step of determining a travel route for transporting the delivery determined to be delivered to the delivery destination based on the self-propelled route information.
  • a transport robot that loads at least one delivery, travels the building by itself, and sequentially transports the deliverables to the delivery destinations of the deliverables specified for each of the deliverables.
  • Whether to deliver to the delivery destination based on the receipt availability information acquiring step of acquiring receipt availability information indicating availability of the delivery for each delivery destination of the delivery on the computer of It is determined to be delivered by the delivery availability determination step of determining each delivery item, the route information acquisition step of obtaining self-propelled route information indicating the self-propelled route in the building, and the delivery availability determination step
  • a travel route determination step of determining a travel route for transporting the delivery to the delivery destination based on the self-travelable route information;
  • FIG. 1 is a schematic view showing the flow of conveyance of deliverables by a conveyance system according to an embodiment of the present invention.
  • the transport system described below is a system for efficiently transporting each delivery carried in front of the apartment where the recipient of the delivery lives in the apartment to the dwelling unit as the delivery destination.
  • the deliverables loaded on the delivery vehicle 11 that transports the delivery from the delivery center to the front of the delivery destination apartment are stored in a luggage container 13 capable of storing at least one delivery.
  • the deliverables may be sorted according to the number of floors of the apartment to which the delivery is to be made, and stored in different package containers 13 for each number of floors.
  • the luggage container 13 in which the delivery is stored is unloaded from the delivery vehicle 11 outside the apartment near the entrance of the apartment.
  • the unloaded container 13 is loaded on the unmanned transfer vehicle 20 managed by the apartment.
  • the unloading of the luggage container 13 from the delivery vehicle 11 and the loading of the luggage container 13 onto the unmanned transfer vehicle 20 may be performed by a robot or may be performed manually.
  • FIG. 2 is an overall configuration diagram of a transport system 2 according to an embodiment of the present invention.
  • the transport system 2 is configured to include a smart speaker 21 (communication device), an apartment management server 22, an unmanned transport vehicle communication unit 206, and a communication network 30.
  • a smart speaker 21 communication device
  • apartment management server 22 an apartment management server 22
  • unmanned transport vehicle communication unit 206 unmanned transport vehicle communication unit 206
  • a communication network 30 a communication network
  • the transport system 2 is an unmanned man who loads at least one delivery based on the information acquired from the smart speaker 21 (communication device), installed at each delivery destination of the delivery, and self-propelled in the apartment (building).
  • the delivery vehicle 20 transport robot sequentially delivers the deliveries to the delivery destination of the delivery designated for each delivery.
  • the unmanned transfer vehicle 20 is a robot that loads a delivery, travels the apartment by itself, and sequentially delivers the delivery to a delivery destination designated for each delivery.
  • the unmanned transfer vehicle 20 is provided with an unmanned transfer vehicle communication unit 206.
  • the unmanned transfer vehicle communication unit 206 can perform communication connection with the smart speaker 21 held by the resident of the apartment in the dwelling unit and the apartment management server 22 managed by the apartment via the communication network 30, respectively.
  • the unmanned carrier communication unit 206 can transmit information to the smart speakers 21 held by the residents of the apartment in the dwelling unit, and acquire information transmitted from the smart speakers 21.
  • the communication network 30 for example, a general mobile phone or the Internet can be used, but in addition, the communication function of the sensor provided in the smart meter or the distribution board installed in the dwelling unit of the delivery destination It is also possible to use PLC (Power Line Communication) via a communication device attached to the power supply in the passage of the apartment.
  • PLC Power Line Communication
  • the unmanned transport vehicle communication unit 206 receives the delivery destination information (for example, the apartment room number) of each delivery stored in the luggage container 13. get. Further, the unmanned carrier communication unit 206 acquires, from the apartment management server 22, self-propelled route information indicating a route on which the unmanned carrier communication unit 206 can self-propelled in the apartment. The unmanned transfer vehicle 20 determines a traveling route for transporting the delivery stored in the loaded luggage container 13 to each delivery destination from the acquired delivery destination information and the self-propelled route information.
  • the delivery destination information for example, the apartment room number
  • the unmanned carrier communication unit 206 acquires, from the apartment management server 22, self-propelled route information indicating a route on which the unmanned carrier communication unit 206 can self-propelled in the apartment.
  • the unmanned transfer vehicle 20 determines a traveling route for transporting the delivery stored in the loaded luggage container 13 to each delivery destination from the acquired delivery destination information and the self-propelled route information.
  • the self-propelled route information need not necessarily be present in the apartment management server 22, and is transmitted to the AGV 20 from the main body of the AGV 20 or another server device that manages the AG 20. May be
  • the acquisition of delivery destination information is, for example, an RFID (Radio Frequency Identifier) provided on the automated guided vehicle 20 in which an RF (Radio Frequency) tag storing the delivery destination information is attached to each delivery in advance. ) May be performed by reading delivery destination information stored in the RF tag by a reader (not shown). Alternatively, the input of delivery destination information to the automated guided vehicle 20 may be performed manually.
  • RFID Radio Frequency Identifier
  • RF Radio Frequency Identifier
  • the unmanned transfer vehicle 20 on which the luggage container 13 is loaded travels the apartment by itself according to the determined travel route to transfer the deliverables. While the unmanned conveyance vehicle 20 is self-propelled from the outside of the apartment near the entrance of the apartment to the delivery destination, which is the delivery destination, the unmanned conveyance vehicle 20 is a delivery item stored in the loaded luggage container 13. For each, it is determined whether or not to deliver.
  • the unmanned transfer vehicle 20 travels along the determined travel route by itself, a smart meter or a minute installed in a dwelling unit of a delivery destination for the purpose of improving the positioning accuracy of the unmanned transfer vehicle 20 itself and specifying the delivery destination. It is also possible to travel using a radio wave from a communication device attached to a sensor provided on the electronic board or a power supply of the passage of the apartment.
  • determination as to whether or not to deliver is performed as follows. First, based on the acquired delivery destination information, the unmanned transfer vehicle communication unit 206 notifies the smart speakers 21 held by the recipients of the respective deliverables via the communication network 30. As a result of this notification, for example, an audio announcement such as "Do you deliver a delivery from now, can you receive it?" In each smart speaker 21 is reproduced. Note that, instead of the announcement by reproducing the audio, for example, an announcement by displaying a character or a video, or an announcement by lighting a notification lamp may be used.
  • the receiver When the receiver recognizes the announcement by the smart speaker 21, the receiver inputs to the smart speaker 21 receipt availability information indicating an indication of the recipient's intention as to whether or not to receive the delivery. For example, the recipient inputs the acceptance / rejection information by uttering “OK” or “NG” toward a microphone (not shown) included in the smart speaker 21. Note that the recipient may input receipt availability information to the smart speaker 21 by performing a predetermined operation (for example, pressing an answer button, etc.) on the smart speaker 21 instead of inputting by speaking. . The smart speaker 21 transmits the received availability information to the unmanned carrier communication unit 206.
  • the recipient when the recipient is absent, the recipient can not input the acceptance / rejection information to the smart speaker 21.
  • the smart speaker 21 is absent in the receiver (the delivery is not possible) when the reception availability information is not input within a predetermined time (for example, within 3 minutes) after the notification is performed. It should just be set as judging.
  • the receiver communicates with the unmanned carrier communication unit 206 by the smart speaker 21.
  • the present invention is not limited to this.
  • the receiver may be configured to communicate with the automated guided vehicle communication unit 206 by electronic mail or SNS using a smartphone or a PC.
  • the existing intercom in the dwelling unit of the recipient has a communication function (for example, the Internet connection function) with which the unmanned carrier communication unit 206 can communicate, and the recipient unmanned transport by the interphone Communication with the car communication unit 206 may be performed.
  • the automatic guided vehicle communication unit 206 acquires the reception availability information transmitted from the smart speaker 21 held by the receiver of each delivery.
  • the unmanned transfer vehicle 20 determines whether to deliver each delivery item based on the acquired availability information.
  • the unmanned transfer vehicle 20 updates the travel route based on the determination and the self-propelled route information.
  • the unmanned transfer vehicle 20 on which the luggage container 13 is loaded travels in the apartment by itself according to the updated travel route to transfer a delivery. When there is a large amount of deliverables, the plurality of unmanned transport vehicles 20 cooperate to deliver the deliverables.
  • the recipient of the delivery can input delivery time information, which is information specifying the delivery time of the delivery, to the smart speaker 21 in addition to the answer as to whether or not to receive the delivery.
  • the delivery availability information transmitted from the smart speaker 21 held by the recipient of each delivery includes the delivery time information.
  • the unmanned transfer vehicle 20 delivers the delivery order of the plurality of deliveries determined to be delivered, including the location of the delivery destination (for example, the number of floors in the apartment where the dwelling unit of the delivery destination exists), and the delivery availability information. Determine based on time information. The travel route of the AGV 20 is determined and updated based on this delivery order.
  • the unmanned transfer vehicle communication unit 206 is configured to notify the smart speaker 21 and acquire from the smart speaker 21 receipt availability information indicating whether the delivery is designated by the recipient of the delivery.
  • the unmanned transfer vehicle communication unit 206 may acquire information output from a smart meter installed in a dwelling unit of a delivery destination or a sensor provided in a distribution board.
  • the unmanned transfer vehicle communication unit 206 determines the presence or absence of the delivery recipient at the delivery destination based on the power usage state detected by the smart meter or the distribution board. For example, when the power consumption at the delivery destination dwelling unit is close to the standby power amount of a constantly operating home appliance such as a refrigerator, the unmanned transport vehicle communication unit 206 determines that the receiver is absent and receives the delivery It determines that it can not do. As described above, the unmanned transfer vehicle communication unit 206 may use the determination result based on the presence or absence of the recipient as the reception availability information.
  • the accuracy of the receipt / acceptance information decreases as the time period from when the recipient inputs the receipt / acceptance information to the smart speaker 21 until the delivery is delivered to the recipient's dwelling unit is longer. The reason is that even if the recipient has indicated that the delivery can be received, the delivery can be made as soon as the recipient is able to do business (for example, the recipient has gone out) It is because it may be changing to the situation which can not receive a thing. Therefore, the unmanned transfer vehicle 20 delivers the series of processes from the announcement to the receiver by the smart speaker 21 to the re-sorting of the delivery based on the determination of delivery availability and the determination and update of the traveling route of the unmanned transfer vehicle 20. It is preferable to be performed as close as possible to the dwelling unit. For example, the time when the unmanned transfer vehicle 20 has moved to the floor of the delivery destination dwelling unit is as close as possible to the delivery destination dwelling unit. Alternatively, the series of processes may be performed multiple times or periodically during transportation, and the travel route may be updated each time.
  • the unmanned transfer vehicle 20 stores in advance authentication information for permitting the apartment management server 22 managing the gate in the apartment to pass through the gate.
  • the unmanned transfer vehicle 20 communicates with the apartment management server 22 and transmits authentication information to the apartment management server 22. Thereby, the automatic guided vehicle 20 can pass through the gate.
  • the unmanned transfer vehicle 20 When the delivery of the delivery stored in the luggage container 13 loaded on the unmanned transfer vehicle 20 is all completed, the unmanned transfer vehicle 20 is installed at a predetermined location (for example, the unmanned transfer vehicle 20 installed near the entrance of the apartment). Move to the waiting space) and wait until it is time to carry the next delivery.
  • a predetermined location for example, the unmanned transfer vehicle 20 installed near the entrance of the apartment.
  • the unmanned transfer vehicle 20 may be configured to have a function of receiving an input of receipt confirmation of the delivery by the receiver.
  • the ID card managed by the apartment held by the receiver is held over a receipt confirmation input unit (not shown) provided on the unmanned transport vehicle 20, and the receipt confirmation input unit is attached to the ID card.
  • Read stored information when the identification information of the receiver included in the read information matches the identification information of the receiver included in the delivery destination information stored in the unmanned transfer vehicle 20, the unmanned transfer vehicle communication unit 206 Information is sent to a delivery management server (not shown) managed by the vendor indicating that the receipt confirmation has been made by the recipient.
  • the confirmation of receipt may be performed through a smart speaker.
  • the configuration may be such that the recipient speaks “Yes” and answers to the “Is it received?” Question issued from the smart speaker 21.
  • the unmanned transfer vehicle 20 may be configured to have a function of receiving an input of payment by the receiver (for example, payment of a shipping fee upon cash on delivery, payment of a product price by cash on delivery, etc.).
  • the credit card or cash card held by the receiver is held over a payment information input unit (not shown) provided on the automated guided vehicle 20, and the payment information input unit is stored on the credit card or cash card Read the information Then, the read information is sent from the unmanned carrier communication unit 206 to a server managed by a financial institution or a credit card company (or directly) via a delivery management server (not shown) managed by a delivery company (not shown). It is sent and payment is made.
  • the unmanned transfer vehicle 20 is a waiting space in the apartment when there is a delivery that has not been received by the receiver (for example, because the receiver was absent) in the loaded luggage container 13. It may be configured to move to and temporarily wait. In this case, the unmanned transfer vehicle 20 periodically acquires the acceptability information of the recipient who could not receive the delivery, and can deliver the delivery (for example, when the recipient returns home) When it becomes, transport the delivery to the receiver's dwelling unit again. According to the above configuration, since the luggage container 13 substitutes for the delivery box, the delivery box becomes unnecessary.
  • the resident who learned that the delivery was not delivered from the communication history of the smart speaker 21 (for example, with the unmanned carrier communicator 206) voluntarily performs redelivery via the smart speaker 21. You may ask for 20.
  • the unmanned transfer vehicle 20 may move to a charging room in the apartment to charge its own unmanned transfer vehicle 20.
  • the unmanned transfer vehicle 20 may hand over the loaded luggage container 13 to another unmanned transfer vehicle 20 when detecting a decrease in the battery remaining amount during transfer of a delivery.
  • another unmanned transfer vehicle 20 in which the battery remaining amount is not decreased is called via the unmanned transfer vehicle communication unit 206.
  • the unmanned transfer vehicle 20 may deliver the delivery to another called unmanned transfer vehicle 20.
  • FIG. 3 is a block diagram showing the functional configuration of the automatic guided vehicle 20 according to the embodiment of the present invention.
  • the unmanned transport vehicle 20 is a transport robot that loads at least one delivery, travels the apartment (building), and transports the deliverables in order to the delivery destination of the delivery designated for each delivery.
  • the unmanned transfer vehicle 20 includes a receipt availability information acquisition unit 201, a delivery availability determination unit 202, a route information acquisition unit 203, a travel route determination unit 204, an authentication information storage unit 205, and unmanned It is comprised including the conveyance vehicle communication part 206 and the traveling part 207.
  • the reception availability information acquisition unit 201 acquires, for each delivery destination of the delivery, reception availability information indicating whether the delivery is received. Further, the receipt / non-acceptance information acquisition unit 201 acquires delivery time information indicating the delivery time of the delivery designated by the recipient of the delivery.
  • reception availability information acquisition unit 201 is attached to, for example, a mobile phone network, an Internet connection, a smart meter installed at a delivery destination, a sensor provided at a distribution board, or a power supply of a passage in a delivery destination building.
  • the reception availability information can be acquired via at least one of the PLCs via the communication device.
  • the delivery availability determination unit 202 determines, for each delivery, whether to deliver to the delivery destination. Also, the delivery availability determination unit 202 determines the delivery order of the plurality of deliveries determined to be delivered based on the location of the delivery destination. Further, the delivery availability determination unit 202 determines the delivery order of the plurality of deliveries determined to be delivered based on the delivery time information acquired by the receipt availability information acquisition unit 201.
  • the route information acquisition unit 203 acquires self-propelled route information indicating a self-propelled route in the apartment (building).
  • the travel route determination unit 204 determines a travel route for transporting the delivery determined to be delivered by the delivery availability determination unit 202 to the delivery destination based on the self-propelled route information acquired by the route information acquisition unit 203. Do. Further, the traveling route determination unit 204 determines a traveling route based on the delivery order determined by the delivery availability determination unit 202.
  • the travel route determination unit 204 further uses information based on radio waves from a communication device attached to a smart meter or a sensor provided on a distribution board or a power supply of a passage of an apartment installed in a dwelling unit of a delivery destination. And the travel route can be determined.
  • the authentication information storage unit 205 stores authentication information for permitting the apartment management server 22 (building management apparatus) managing the gate in the apartment (building) to pass through the gate.
  • the unmanned transfer vehicle communication unit 206 communicates with the apartment management server 22 (building management apparatus), and transmits the authentication information stored in the authentication information storage unit 205 to the apartment management server 22 (building management apparatus).
  • the traveling unit 207 travels the inside of the apartment (building) based on the traveling route determined by the traveling route determination unit 204.
  • FIG. 4 is a flowchart showing the operation of the automatic guided vehicle 20 according to an embodiment of the present invention.
  • Step S101 The authentication information storage unit 205 stores authentication information for permitting the apartment management server 22 (building management apparatus) that manages the gate in the apartment (building) to pass through the gate. Thereafter, the process proceeds to step S102.
  • Step S102 The route information acquisition unit 203 acquires self-propelled route information indicating a self-propelled route in the apartment (building). Thereafter, the process proceeds to step S103.
  • Step S103 The reception availability information acquisition unit 201 acquires, for each delivery destination of the delivery, reception availability information indicating whether the delivery is received. Thereafter, the process proceeds to step S104.
  • Step S104 Based on the reception availability information acquired by the reception availability information acquisition unit 201, the delivery availability determination unit 202 determines, for each delivery, whether to deliver to the delivery destination. Thereafter, the process proceeds to step S105.
  • Step S105 The travel route determination unit 204 acquires the travel route for transporting the delivery determined to be delivered by the delivery availability determination unit 202 to the delivery destination by the route information acquisition unit 203. Make a decision based on Thereafter, the process proceeds to step S106.
  • Step S106 The traveling unit 207 travels the inside of the apartment (building) based on the traveling route determined by the traveling route determination unit 204, and starts conveyance of the delivery. Thereafter, the process proceeds to step S107.
  • Step S107 When the delivery of the delivery stored in the luggage container 13 loaded on the automatic guided vehicle 20 is completed, the process proceeds to step S110. If not, that is, if the delivery of the delivery has not been completed, the process proceeds to step S108.
  • Step S108 If there is an authentication request from the apartment management server 22 to the unmanned transfer vehicle communication unit 206 at the gate (building) in the apartment, the process proceeds to step S109. If not, that is, if there is no authentication request, the process returns to step S107.
  • Step S109 The unmanned transfer vehicle communication unit 206 transmits the authentication information stored in the authentication information storage unit 205 to the apartment management server 22. Thereafter, the process returns to step S107.
  • Step S110 The traveling unit 207 travels by itself to a predetermined place (for example, the standby space of the automated guided vehicle 20 installed near the entrance of the apartment) and ends the transportation.
  • a predetermined place for example, the standby space of the automated guided vehicle 20 installed near the entrance of the apartment
  • the unmanned transfer vehicle 20 of the transfer system 2 acquires the reception availability information indicating whether the delivery is received or not for each delivery destination of the delivery, and the acquired reception availability Based on the information, it is determined for each delivery whether or not to deliver to the delivery destination. Then, a delivery order and a travel route for transporting only the delivery determined to be delivered to the dwelling unit of the delivery destination are determined, and the vehicle is self-propelled and transported according to the determined travel route.
  • the transport system 2 can reduce the time and cost of the delivery company in the delivery operation.
  • the transport system 2 can reduce the time and cost of the delivery company in the delivery operation, and can reduce the time and effort of the recipient in receiving the delivery.
  • the unmanned transfer vehicle 20 of the transfer system 2 has a case where a delivery which is not received by the receiver remains in the loaded luggage container 13. You can move to the waiting space in the apartment and wait temporarily.
  • the unmanned transport vehicle 20 periodically acquires the acceptability information of the recipient who could not receive the delivery, and when the delivery becomes ready for delivery, the unmanned transport vehicle 20 returns to the receiving unit of the recipient again. Delivery of goods can be carried out.
  • the luggage container 13 replaces the delivery box, and the delivery box becomes unnecessary.
  • the conveyance system 2 can reduce the cost concerning installation, management, etc. of the delivery box.
  • the above configuration eliminates the need for the recipient to retrieve the delivery to the delivery box.
  • the delivery system 2 can reduce the time and effort of the recipient in receiving the delivery.
  • the transport system 2 can solve the following conventional problems regarding a home delivery company.
  • the delivery vehicle 11 may interfere with the residents and passersby of the apartment and the passing vehicle, or may pose a danger to the residents and passersby of the apartment and the passing vehicle and the worker of the courier company. There was a problem called.
  • the transport system 2 transports only deliveries to be delivered by the unmanned transport vehicle 20. Therefore, the transport system 2 can shorten the time required for the delivery operation in the delivery destination apartment. In this way, the transport system 2 can reduce the labor of the courier company worker to pay attention so that the delivery vehicle 11 does not disturb the surrounding people or cause a danger.
  • the unmanned transfer vehicle 20 managed by the apartment stores the authentication information. Then, the unmanned transfer vehicle 20 transmits the authentication information to the apartment management server 22, thereby obtaining admission to the apartment or the floor in the apartment without obtaining permission from the apartment administrator or each recipient. The floor can be moved. Thereby, the conveyance system 2 can reduce the effort by the worker of the home delivery company for obtaining permission from the apartment manager and the respective recipients.
  • the delivery is not performed for the delivery destination where the recipient can not receive the delivery, and the redelivery is also not performed.
  • the delivery efficiency can be improved, and more deliveries can be delivered.
  • the unmanned transport vehicle 20 carrying only deliverables that can be received by the recipient transports the deliverables to the dwelling units of the delivery destination. Will not be temporarily placed.
  • the transport system 2 can reduce the risk of theft or loss of the delivery.
  • the transport system 2 can solve the following conventional problems related to apartment related persons such as an apartment manager, a concierge, and a night guard.
  • the unmanned transfer vehicle 20 managed by the apartment stores the authentication information. Then, the unmanned transfer vehicle 20 transmits the authentication information to the apartment management server 22, thereby obtaining admission to the apartment or the floor in the apartment without obtaining permission from the apartment administrator or each recipient. The floor can be moved. As a result, the transport system 2 can reduce the effort by the condominium worker for performing the management work related to the entry and exit of a plurality of home delivery companies.
  • the transport system 2 transports only the deliverables that can be received by the receiver (for example, the receiver is at home), so the number of times the vehicle travels in the apartment is Will be less. This reduces the chances of the walls and elevators in the apartment being soiled or damaged.
  • the conveyance system 2 can reduce the effort by the condominium worker for cleaning and repairing the wall and elevator in the condominium. In addition, the cost for the above-mentioned cleaning and repair is reduced.
  • deliveries that the recipient could not receive may be stored in the home delivery box.
  • the recipient may not take back the delivery stored in the delivery box for a long time.
  • the apartment worker must contact the recipient to encourage delivery of the delivery. There was a problem that it took time and effort for this contact work.
  • the transport system 2 since the transport system 2 according to an embodiment of the present invention transports only deliverables that can be received by the receiver (for example, the receiver is at home), the condominium worker delivers the delivery box to the condominium There is no need to install it. As a result, the transport system 2 can eliminate the contact work by the condominium personnel for prompting the recipient to pick up the delivery from the delivery box.
  • the transport system 2 can solve the following problems regarding conventional delivery recipients.
  • the delivery is not performed for the delivery destination where the recipient can not receive the delivery, and the redelivery is also not performed. Also, there is no need to install a delivery box. Thereby, the transport system 2 can solve the problem of the recipient regarding the above-described redelivery and delivery box.
  • the recipient can receive the delivery (e.g., the recipient is at home), the recipient is handed the delivery directly from the courier company worker in front of the door.
  • the recipient is handed the delivery directly from the courier company worker in front of the door.
  • the transport system 2 according to the embodiment of the present invention, the worker of the home delivery company and the receiver face each other because the unmanned transport vehicle 20 transports the delivery to the dwelling unit of the receiver of the delivery. Absent.
  • the transport system 2 can solve the above-mentioned problem of the recipient by the worker of the home delivery company and the recipient meeting each other.
  • the conveyance system 2 can solve the following problems regarding residents of condominiums other than conventional recipients.
  • the transport system 2 transports only the deliverables that can be received by the receiver (for example, the receiver is at home), so the number of times the vehicle travels in the apartment is Will be reduced. Therefore, the possibility of the unmanned transfer vehicle 20 staying in the entrance of the apartment, the elevator hall or the like is reduced. As a result, the transport system 2 according to the embodiment of the present invention can allow the residents of the apartment to move in and out of the apartment and move in the apartment more smoothly.
  • part or all of the unmanned transfer vehicle 20 in the above-described embodiment may be realized by a computer.
  • a program for realizing the control function may be recorded in a computer readable recording medium, and the program recorded in the recording medium may be read and executed by a computer system.
  • the “computer system” is a computer system built in the automatic guided vehicle 20, and includes an OS and hardware such as peripheral devices.
  • the “computer-readable recording medium” means a portable medium such as a flexible disk, a magneto-optical disk, a ROM, a CD-ROM, or a storage device such as a hard disk built in a computer system.
  • the “computer-readable recording medium” is one that holds a program dynamically for a short time, such as a communication line when transmitting a program via a network such as the Internet or a communication line such as a telephone line.
  • a volatile memory in a computer system serving as a server or a client in that case may also include one that holds a program for a certain period of time.
  • the program may be for realizing a part of the functions described above, or may be realized in combination with the program already recorded in the computer system.
  • the automated guided vehicle 20 in the above-described embodiment may be realized as an integrated circuit such as an LSI (Large Scale Integration).
  • LSI Large Scale Integration
  • Each functional block of the automatic guided vehicle 20 may be individually processorized, or part or all may be integrated and processorized.
  • the method of circuit integration is not limited to LSI's, and implementation using dedicated circuitry or general purpose processors is also possible. In the case where an integrated circuit technology comes out to replace LSI's as a result of the advancement of semiconductor technology, integrated circuits based on such technology may also be used.

Abstract

This conveyance robot, in which at least one delivery article is mounted and which is self-propelled within a building and conveys the delivery article in sequence to a delivery-article delivery destination designated for each delivery article, is provided with: a reception possibility information acquisition unit that acquires, for each delivery-article delivery destination, reception possibility information indicating whether the delivery article can be received; a delivery possibility determination unit that determines, for each delivery article, whether to deliver the delivery article to the delivery destination, said determination being made on the basis of the reception possibility information; a route information acquisition unit that acquires self-propulsion-possible route information indicating a route on which the conveyance robot can be self-propelled in the building; a travel route determination unit that determines, on the basis of the self-propulsion-possible route information, a travel route for conveying the delivery article to the delivery destination, it having been determined by the delivery possibility determination unit that the delivery article is to be delivered; and a travel unit for traveling within the building on the basis of the travel route.

Description

搬送ロボット、搬送システム、搬送方法及び搬送プログラムTransfer robot, transfer system, transfer method and transfer program
 本発明は、搬送ロボット、搬送システム、搬送方法及び搬送プログラムに関する。 The present invention relates to a transfer robot, a transfer system, a transfer method, and a transfer program.
 EC(Electronic Commerce:電子商取引)の普及・拡大に伴い、宅配等による配達物の数量が年々増加している。配達物の受取人が不在の場合、宅配業者は配達物を一旦持ち帰って後から再配達を行うことがあるが、配達物の数量の増加に伴って再配達の機会も増加している。再配達の機会を削減するため、とくに大規模な集合住宅等には宅配ボックスが備えられていることが多い(例えば、特許文献1参照)。宅配ボックスが備えられていることによって、宅配業者は、再配達に係る作業コスト等を削減することができる。また、受取人は、再配達を依頼する手間を省くことができるとともに、配達物を受け取るまでの待ち時間を短くすることができる。 With the spread and expansion of EC (Electronic Commerce), the number of deliveries by means of home delivery etc. is increasing year by year. In the absence of the recipient of the delivery, the courier may bring the delivery once and then make a redelivery, but as the number of deliveries increases, the opportunity for the redelivery also increases. In order to reduce the chance of redelivery, in particular, large-scale apartment buildings and the like are often equipped with a delivery box (see, for example, Patent Document 1). By providing the delivery box, the delivery company can reduce the operation cost and the like for the redelivery. Also, the recipient can save time and effort for requesting redelivery, and can shorten the waiting time for receiving the delivery.
特開2017-147559号公報Patent Document 1: Japanese Patent Application Publication No. 2017-147559
 しかしながら、1つの集合住宅に設置される宅配ボックスの個数には限りがあるため、必要な時に宅配ボックスが空いていない場合がある。この場合、宅配業者による再配達が発生する。また、宅配ボックスは集合住宅の一角にまとめて設置されていることが多い。そのため、とくに大規模な集合住宅においては住戸から宅配ボックスまでの距離が長い住戸も多く、そのような住戸に住む受取人にとっては配達物の引き取りのための手間がかかる。また、宅配ボックスには、設置及び維持管理に係るコストが発生するため、集合住宅の住人は共同でこれらのコストを負担する必要がある。 However, since the number of home delivery boxes installed in one collective housing is limited, the home delivery boxes may not be available when needed. In this case, redelivery by the courier company occurs. Also, home delivery boxes are often installed together in one corner of an apartment house. Therefore, especially in large-scale collective housing, there are many dwelling units where the distance from the dwelling unit to the delivery box is long, and it takes time for the recipient living in such a dwelling unit to pick up a delivery. In addition, since there is a cost for installation and maintenance of the delivery box, residents of the collective housing need to jointly bear these costs.
 また、集合住宅においては、宅配業者は、集合住宅の入口に設置されたインターホン等から全ての受取人に対してまとめて呼び出しをした後に、各受取人の住戸を順に回って配達物を配達する場合が多い。そのため、宅配業者がインターホン等で呼び出しをしてから実際に受取人の住戸へ行くまでに、長い時間を要する場合がある。この場合、例えば外出等の都合によって配達されるまで待っていることができない受取人は、呼び出された時点では在宅であったにもかかわらず、配達物を受け取ることができない。この場合にも、宅配業者による再配達が発生する。 上記の通り、既存の宅配ボックスや宅配システムでは、配達物の再配達の機会を無くすことが困難であるととともに、宅配業者や受取人にとっては手間やコストがかかるという課題がある。 In addition, in a collective housing, a home delivery company calls a package from an intercom or the like installed at the entrance of the collective housing to all the recipients and then sequentially travels the dwelling units of each recipient to deliver a delivery. There are many cases. Therefore, it may take a long time for the delivery company to call the intercom or the like and actually go to the recipient's residence. In this case, for example, a recipient who can not wait until delivery due to the convenience of going out, etc. can not receive a delivery despite being at home when called. Also in this case, redelivery by the home delivery company occurs. As described above, in the existing home delivery box and home delivery system, there is a problem that it is difficult to eliminate the opportunity for redelivery of the delivery, and it takes time and cost for the home delivery company and the receiver.
 本発明は上記の点に鑑みてなされたものであり、配達物の配達や受け取りにかかる手間やコストを削減することができる搬送ロボット、搬送システム、搬送方法及び搬送プログラムを提供することを目的とする。 The present invention has been made in view of the above points, and it is an object of the present invention to provide a transfer robot, a transfer system, a transfer method, and a transfer program which can reduce the time and cost required for delivery and reception of deliverables. Do.
 本発明は上記の課題を解決するためになされたものであり、本発明の一態様としては少なくとも1つの配達物を積載して建物内を自走し、前記配達物ごとに指定された前記配達物の配達先へ前記配達物を順に搬送する搬送ロボットであって、前記配達物の受け取り可否を示す受け取り可否情報を前記配達物の配達先ごとに取得する受け取り可否情報取得部と、前記受け取り可否情報に基づいて、前記配達先へ配達するか否かを前記配達物ごとに決定する配達可否決定部と、前記建物内における自走可能な経路を示す自走可能経路情報を取得する経路情報取得部と、前記配達可否決定部によって配達すると決定された前記配達物を前記配達先へ搬送するための走行経路を、前記自走可能経路情報に基づいて決定する走行経路決定部と、前記走行経路に基づいて前記建物内を走行する走行部と、を備えることを特徴とする搬送ロボットである。 The present invention has been made to solve the above-described problems, and according to one aspect of the present invention, at least one delivery is loaded and the building is self-propelled, and the delivery specified for each delivery is provided. A transport robot that sequentially transports the deliverables to a delivery destination of an object, the receipt / non-permission information acquiring unit acquiring, for each delivery destination of the delivery, receipt / non-acceptance information indicating availability of the delivery. Delivery availability determination unit that determines whether to deliver to the delivery destination for each delivery based on information, and route information acquisition that acquires self-propelled route information indicating a route that can be self-propelled in the building A traveling route determination unit for determining a traveling route for transporting the delivery determined to be delivered by the delivery availability determination unit to the delivery destination based on the self-propelled route information; A traveling unit for traveling in the building based on the route, a transfer robot, characterized in that it comprises a.
 また、本発明の一態様としては、上記の搬送ロボットであって、前記受け取り可否情報は、前記配達物の受取人によって指定された前記受け取り可否を示す情報であることを特徴とする。 Further, according to one aspect of the present invention, in the above-described transport robot, the receipt / non-reception information is information indicating the receipt / non-reception designated by the recipient of the delivery.
 また、本発明の一態様としては、上記の搬送ロボットであって、前記受け取り可否情報は、前記配達物の受取人によってスマートスピーカーに入力された情報に基づく情報であることを特徴とする。 Further, according to one aspect of the present invention, in the above-described transfer robot, the receipt / non-acceptance information is information based on information input to a smart speaker by a recipient of the delivery.
 また、本発明の一態様としては、上記の搬送ロボットであって、前記受け取り可否情報は、前記配達先における前記配達物の受取人の在否に基づく情報であることを特徴とする。 Further, according to one aspect of the present invention, in the above-described transport robot, the receipt / non-delivery information is information based on the presence or absence of a recipient of the delivery at the delivery destination.
 また、本発明の一態様としては、上記の搬送ロボットであって、前記受け取り可否情報は、前記配達先に設置されたスマートメーター又は分電盤に備えられたセンサーによって検知された電力利用状態に基づいて判定された前記在否に基づく情報であることを特徴とする。 Further, according to one aspect of the present invention, in the above-described transfer robot, the receipt / non-acceptance information is in a state of using power detected by a sensor provided in a smart meter or a distribution board installed at the delivery destination. It is characterized in that the information is based on the presence or absence determined based on the information.
 また、本発明の一態様としては、上記の搬送ロボットであって、前記建物内のゲートを管理する建物管理装置に前記ゲートを通過することを許可させるための認証情報を記憶する認証情報記憶部と、前記建物管理装置と通信接続し、前記認証情報記憶部に記憶された前記認証情報を前記建物管理装置へ送信する通信部と、を備えることを特徴とする。 Further, according to an aspect of the present invention, there is provided the above-described transfer robot, wherein an authentication information storage unit that stores authentication information for allowing a building management device that manages a gate in the building to pass through the gate. And a communication unit which is communicably connected to the building management apparatus and transmits the authentication information stored in the authentication information storage unit to the building management apparatus.
 また、本発明の一態様としては、上記の搬送ロボットであって、前記配達可否決定部は、配達すると決定された複数の前記配達物の配達順序を、前記配達先の位置に基づいて決定し、前記走行経路決定部は、前記配達順序に基づいて前記走行経路を決定することを特徴とする。 Further, according to one aspect of the present invention, in the above-described transport robot, the delivery availability determination unit determines the delivery order of the plurality of deliveries determined to be delivered based on the position of the delivery destination. The traveling route determination unit may determine the traveling route based on the delivery order.
 また、本発明の一態様としては、上記の搬送ロボットであって、前記受け取り可否情報取得部は、前記配達物の受取人によって指定された前記配達物の配達時間を示す配達時間情報を取得し、前記配達可否決定部は、配達すると決定された複数の前記配達物の配達順序を、前記配達時間情報に基づいて決定し、前記走行経路決定部は、前記配達可否決定部によって決定された前記配達順序に基づいて前記走行経路を決定することを特徴とする。 Further, according to one aspect of the present invention, in the above-described transfer robot, the receipt / non-acceptance information acquisition unit acquires delivery time information indicating a delivery time of the delivery designated by a recipient of the delivery. The delivery availability determination unit determines the delivery order of the plurality of deliveries determined to be delivered based on the delivery time information, and the traveling route determination unit determines the delivery availability determination unit determined by the delivery availability determination unit. The travel route may be determined based on a delivery order.
 また、本発明の一態様としては、上記の搬送ロボットであって、前記受け取り可否情報取得部は、携帯電話網、インターネット回線、配達先に設置されたスマートメーター又は分電盤に備えられたセンサー、又は、前記建物内の通路の電源に取り付けられた通信機器を経由したPLCのうち、少なくとも1つを介して前記受け取り可否情報を取得することを特徴とする。 Further, according to one aspect of the present invention, in the above-described transfer robot, the receipt / non-acceptance information acquisition unit may be a mobile phone network, an internet connection, a smart meter installed at a delivery destination, or a sensor provided in a distribution board. Alternatively, it is characterized in that the reception availability information is acquired via at least one of PLCs via a communication device attached to a power supply in a passage in the building.
 また、本発明の一態様としては、上記の搬送ロボットであって、前記走行経路決定部は、前記配達先に設置されたスマートメーター又は分電盤に備えられたセンサー、又は、前記建物内の通路の電源に取り付けられた通信機器からの電波に基づく情報を利用して前記走行経路を決定することを特徴とする。 Moreover, as one aspect of the present invention, in the above-described transfer robot, the traveling route determination unit is a sensor provided in a smart meter or a distribution board installed at the delivery destination, or in the building It is characterized in that the traveling route is determined using information based on radio waves from a communication device attached to a power supply of the passage.
 また、本発明の一態様としては、配達物の配達先ごとに設置された通信装置と、少なくとも1つの配達物を積載して建物内を自走し、前記配達物ごとに指定された前記配達物の配達先へ前記配達物を順に搬送する搬送ロボットと、を有する搬送システムであって、前記通信装置は、前記配達物の受け取り可否を示す受け取り可否情報を搬送ロボットへ送信する受け取り可否情報送信部、を備え、前記搬送ロボットは、前記受け取り可否情報を前記配達物の配達先ごとに取得する受け取り可否情報取得部と、前記受け取り可否情報に基づいて、前記配達先へ配達するか否かを前記配達物ごとに決定する配達可否決定部と、前記建物内における自走可能な経路を示す自走可能経路情報を取得する経路情報取得部と、前記配達可否決定部によって配達すると決定された前記配達物を前記配達先へ搬送するための走行経路を、前記自走可能経路情報に基づいて決定する走行経路決定部と、前記走行経路に基づいて前記建物内を走行する走行部と、を備えることを特徴とする搬送システムである。 Further, according to one aspect of the present invention, a communication device installed for each delivery destination of the delivery, and at least one delivery being loaded, self-propelled in the building, and the delivery specified for each delivery A transport system including: a transport robot that transports the deliverables in order to a delivery destination of the article, wherein the communication device transmits receipt propriety information indicating the propriety of receipt of the deliverable to the transport robot The transport robot determines whether the delivery robot is to deliver the delivery availability information to the delivery destination based on the delivery availability information acquiring unit for acquiring the delivery availability information for each delivery destination of the delivery, and A delivery availability determination unit determined for each of the deliverables, a route information acquisition unit for obtaining self-propelled route information indicating a route that can be run by itself in the building, and the delivery availability determination unit A traveling route determination unit which determines a traveling route for transporting the delivery determined to reach to the delivery destination based on the self-propelled route information, and traveling in the building based on the traveling route A transport system comprising: a traveling unit.
 また、本発明の一態様としては、少なくとも1つの配達物を積載して建物内を自走し、前記配達物ごとに指定された前記配達物の配達先へ前記配達物を順に搬送する搬送ロボットのコンピュータによる搬送方法であって、前記配達物の受け取り可否を示す受け取り可否情報を前記配達物の配達先ごとに取得する受け取り可否情報取得ステップと、前記受け取り可否情報に基づいて、前記配達先へ配達するか否かを前記配達物ごとに決定する配達可否決定ステップと、前記建物内における自走可能な経路を示す自走可能経路情報を取得する経路情報取得ステップと、前記配達可否決定ステップによって配達すると決定された前記配達物を前記配達先へ搬送するための走行経路を、前記自走可能経路情報に基づいて決定する走行経路決定ステップと、前記走行経路に基づいて前記建物内を走行する走行ステップと、を有することを特徴とする搬送方法である。 Further, according to one aspect of the present invention, a transport robot that loads at least one delivery, travels the building by itself, and sequentially transports the deliverables to the delivery destinations of the deliverables specified for each of the deliverables. The delivery method by the computer, wherein to the delivery destination is based on the receipt availability information acquisition step of acquiring receipt availability information indicating availability of the delivery for each delivery destination of the delivery, and the receipt availability information. A delivery availability determination step of determining whether to deliver for each delivery item, a route information acquisition step of obtaining self-propelled route information indicating a route capable of self-running in the building, and the delivery availability determination step A travel route determination step of determining a travel route for transporting the delivery determined to be delivered to the delivery destination based on the self-propelled route information. When a conveying method characterized by having a running step running in the building on the basis of the travel route.
 また、本発明の一態様としては、少なくとも1つの配達物を積載して建物内を自走し、前記配達物ごとに指定された前記配達物の配達先へ前記配達物を順に搬送する搬送ロボットのコンピュータに、前記配達物の受け取り可否を示す受け取り可否情報を前記配達物の配達先ごとに取得する受け取り可否情報取得ステップと、前記受け取り可否情報に基づいて、前記配達先へ配達するか否かを前記配達物ごとに決定する配達可否決定ステップと、前記建物内における自走可能な経路を示す自走可能経路情報を取得する経路情報取得ステップと、前記配達可否決定ステップによって配達すると決定された前記配達物を前記配達先へ搬送するための走行経路を、前記自走可能経路情報に基づいて決定する走行経路決定ステップと、前記走行経路に基づいて前記建物内を走行する走行ステップと、を実行させるための搬送プログラムである。 Further, according to one aspect of the present invention, a transport robot that loads at least one delivery, travels the building by itself, and sequentially transports the deliverables to the delivery destinations of the deliverables specified for each of the deliverables. Whether to deliver to the delivery destination based on the receipt availability information acquiring step of acquiring receipt availability information indicating availability of the delivery for each delivery destination of the delivery on the computer of It is determined to be delivered by the delivery availability determination step of determining each delivery item, the route information acquisition step of obtaining self-propelled route information indicating the self-propelled route in the building, and the delivery availability determination step A travel route determination step of determining a travel route for transporting the delivery to the delivery destination based on the self-travelable route information; A transport program for executing, a travel step of running in the building Zui.
 本発明によれば、配達物の配達や受け取りにかかる手間やコストを削減することができる。 ADVANTAGE OF THE INVENTION According to this invention, the effort and cost concerning delivery and receipt of a delivery can be reduced.
本発明の一実施形態に係る搬送システムによる配達物の配達の流れを示す模式図である。It is a schematic diagram which shows the flow of delivery of the delivery by the conveyance system which concerns on one Embodiment of this invention. 本発明の一実施形態に係る搬送システムの全体構成図であるBRIEF DESCRIPTION OF THE DRAWINGS It is a whole block diagram of the conveyance system which concerns on one Embodiment of this invention. 本発明の一実施形態に係る無人搬送車の機能構成を示すブロック図である。It is a block diagram which shows the function structure of the automatic guided vehicle which concerns on one Embodiment of this invention. 本発明の一実施形態に係る無人搬送車の動作を示すフローチャートである。It is a flowchart which shows operation | movement of the automatic guided vehicle which concerns on one Embodiment of this invention.
<実施形態>
 以下、本発明の実施形態について、図面を参照しながら説明する。
 図1は、本発明の一実施形態に係る搬送システムによる配達物の搬送の流れを示す模式図である。
Embodiment
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
FIG. 1 is a schematic view showing the flow of conveyance of deliverables by a conveyance system according to an embodiment of the present invention.
 以下に説明する搬送システムは、配達物の受取人が住むマンション前に運ばれた各配達物を、マンション内において、それぞれ配達先である住戸へ効率的に搬送するためのシステムである。配送センターから配達先のマンション前まで配達物を輸送する配送車11に積載される配達物は、少なくとも1つの配達物を格納することができる荷物コンテナ13に格納されている。なお、配達物は、配達先のマンションの階数ごとに分別されて、階数ごとにそれぞれ異なる荷物コンテナ13に格納されていてもよい。 The transport system described below is a system for efficiently transporting each delivery carried in front of the apartment where the recipient of the delivery lives in the apartment to the dwelling unit as the delivery destination. The deliverables loaded on the delivery vehicle 11 that transports the delivery from the delivery center to the front of the delivery destination apartment are stored in a luggage container 13 capable of storing at least one delivery. The deliverables may be sorted according to the number of floors of the apartment to which the delivery is to be made, and stored in different package containers 13 for each number of floors.
 配送車11が目的地であるマンションの前に到着すると、マンションの入り口近傍のマンションの外部において、配達物が格納された荷物コンテナ13が配送車11から荷下ろしされる。荷下ろしされた荷物コンテナ13は、マンションによって管理された無人搬送車20に積載される。なお、配送車11からの荷物コンテナ13の荷下ろし及び無人搬送車20への荷物コンテナ13の積載は、ロボットによって行われてもよいし、人手で行われてもよい。 When the delivery vehicle 11 arrives in front of the apartment which is the destination, the luggage container 13 in which the delivery is stored is unloaded from the delivery vehicle 11 outside the apartment near the entrance of the apartment. The unloaded container 13 is loaded on the unmanned transfer vehicle 20 managed by the apartment. The unloading of the luggage container 13 from the delivery vehicle 11 and the loading of the luggage container 13 onto the unmanned transfer vehicle 20 may be performed by a robot or may be performed manually.
 図2は、本発明の一実施形態に係る搬送システム2の全体構成図である。図2に示すように、搬送システム2は、スマートスピーカー21(通信装置)と、マンション管理サーバ22と、無人搬送車通信部206と、通信ネットワーク30と、を含んで構成される。以下、図1及び図2を用いて説明する。 FIG. 2 is an overall configuration diagram of a transport system 2 according to an embodiment of the present invention. As shown in FIG. 2, the transport system 2 is configured to include a smart speaker 21 (communication device), an apartment management server 22, an unmanned transport vehicle communication unit 206, and a communication network 30. Hereinafter, it demonstrates using FIG.1 and FIG.2.
 搬送システム2は、配達物の配達先ごとに設置された、スマートスピーカー21(通信装置)から取得した情報に基づいて、少なくとも1つの配達物を積載してマンション(建物)内を自走する無人搬送車20(搬送ロボット)により、配達物ごとに指定された配達物の配達先へ配達物を順に搬送する。 The transport system 2 is an unmanned man who loads at least one delivery based on the information acquired from the smart speaker 21 (communication device), installed at each delivery destination of the delivery, and self-propelled in the apartment (building). The delivery vehicle 20 (transport robot) sequentially delivers the deliveries to the delivery destination of the delivery designated for each delivery.
 無人搬送車20は、配達物を積載してマンション内を自走し、配達物ごとに指定された配達先へ、配達物を順に搬送するロボットである。無人搬送車20には、無人搬送車通信部206が備えられている。無人搬送車通信部206は、通信ネットワーク30を介して、マンションの住人がそれぞれ住戸内に保持しているスマートスピーカー21及びマンションが管理するマンション管理サーバ22等との通信接続を行うことができる。無人搬送車通信部206は、マンションの住人がそれぞれ住戸内に保持しているスマートスピーカー21に向けての情報の送信と、スマートスピーカー21から送信された情報の取得とを行うことができる。 The unmanned transfer vehicle 20 is a robot that loads a delivery, travels the apartment by itself, and sequentially delivers the delivery to a delivery destination designated for each delivery. The unmanned transfer vehicle 20 is provided with an unmanned transfer vehicle communication unit 206. The unmanned transfer vehicle communication unit 206 can perform communication connection with the smart speaker 21 held by the resident of the apartment in the dwelling unit and the apartment management server 22 managed by the apartment via the communication network 30, respectively. The unmanned carrier communication unit 206 can transmit information to the smart speakers 21 held by the residents of the apartment in the dwelling unit, and acquire information transmitted from the smart speakers 21.
 なお、通信ネットワーク30として、例えば、一般的な携帯電話やインターネットの回線を利用することができるが、その他、配達先の住戸に設置されたスマートメーター又は分電盤に備えられたセンサーの通信機能を用いたり、マンションの通路の電源に取り付けられた通信機器を経由したPLC(Power Line Communication:電力線通信)を用いたりすることもできる。 As the communication network 30, for example, a general mobile phone or the Internet can be used, but in addition, the communication function of the sensor provided in the smart meter or the distribution board installed in the dwelling unit of the delivery destination It is also possible to use PLC (Power Line Communication) via a communication device attached to the power supply in the passage of the apartment.
 無人搬送車通信部206は、例えば、宅配業者が管理する配達管理サーバ(図示せず)から、荷物コンテナ13に格納されている配達物のそれぞれの配達先情報(例えば、マンションの部屋番号)を取得する。また、無人搬送車通信部206は、マンション管理サーバ22から、マンション内において無人搬送車通信部206が自走可能な経路を示す自走可能経路情報を取得する。無人搬送車20は、取得した配達先情報と自走可能経路情報とから、積載された荷物コンテナ13に格納された配達物をそれぞれの配達先へ搬送するための走行経路を決定する。 For example, from the delivery management server (not shown) managed by the home delivery service provider, the unmanned transport vehicle communication unit 206 receives the delivery destination information (for example, the apartment room number) of each delivery stored in the luggage container 13. get. Further, the unmanned carrier communication unit 206 acquires, from the apartment management server 22, self-propelled route information indicating a route on which the unmanned carrier communication unit 206 can self-propelled in the apartment. The unmanned transfer vehicle 20 determines a traveling route for transporting the delivery stored in the loaded luggage container 13 to each delivery destination from the acquired delivery destination information and the self-propelled route information.
 なお、自走可能経路情報は、必ずしもマンション管理サーバ22にある必要はなく、無人搬送車20の本体や無人搬送車20を管理する他のサーバ装置から無人搬送車20へ送信される構成であってもよい。 The self-propelled route information need not necessarily be present in the apartment management server 22, and is transmitted to the AGV 20 from the main body of the AGV 20 or another server device that manages the AG 20. May be
 なお、配達先情報の取得は、例えば、配達先情報が記憶されたRF(Radio Frequency)タグが予めそれぞれの配達物に貼り付けられており、無人搬送車20に備えられたRFID(Radio Frequency Identifier)リーダ(図示せず)によってRFタグに記憶された配達先情報が読み取られることによって行われてもよい。又は、無人搬送車20への配達先情報の入力は、人手によって行われてもよい。 In addition, the acquisition of delivery destination information is, for example, an RFID (Radio Frequency Identifier) provided on the automated guided vehicle 20 in which an RF (Radio Frequency) tag storing the delivery destination information is attached to each delivery in advance. ) May be performed by reading delivery destination information stored in the RF tag by a reader (not shown). Alternatively, the input of delivery destination information to the automated guided vehicle 20 may be performed manually.
 荷物コンテナ13が積載された無人搬送車20は、決定した走行経路に従ってマンション内を自走して配達物の搬送を行う。無人搬送車20がマンションの入り口近傍のマンションの外部から配達先である住戸へ向かって自走している間に、無人搬送車20は、積載されている荷物コンテナ13に格納された配達物のそれぞれについて、配達を行うか否かの判定を行う。 The unmanned transfer vehicle 20 on which the luggage container 13 is loaded travels the apartment by itself according to the determined travel route to transfer the deliverables. While the unmanned conveyance vehicle 20 is self-propelled from the outside of the apartment near the entrance of the apartment to the delivery destination, which is the delivery destination, the unmanned conveyance vehicle 20 is a delivery item stored in the loaded luggage container 13. For each, it is determined whether or not to deliver.
 なお、無人搬送車20は、決定された走行経路を自走するが、無人搬送車20自身の位置決め精度の向上や配達先の特定のために、配達先の住戸に設置されたスマートメーター又は分電盤に備えられたセンサー又はマンションの通路の電源に取り付けられた通信機器からの電波を利用して走行することもできる。 Although the unmanned transfer vehicle 20 travels along the determined travel route by itself, a smart meter or a minute installed in a dwelling unit of a delivery destination for the purpose of improving the positioning accuracy of the unmanned transfer vehicle 20 itself and specifying the delivery destination. It is also possible to travel using a radio wave from a communication device attached to a sensor provided on the electronic board or a power supply of the passage of the apartment.
 具体的には、以下のように、配達を行うか否かの判定が行われる。まず、無人搬送車通信部206は、取得された配達先情報に基づいて、それぞれの配達物の受取人が保持するスマートスピーカー21に対して、通信ネットワーク30を介して通知を行う。この通知により、例えば、それぞれのスマートスピーカー21において「いまから配達物の配達を行いますが、受け取れますか?」といった音声によるアナウンスが再生される。なお、音声が再生されることによるアナウンスの代わりに、例えば、文字や映像が表示されることによるアナウンス、あるいは、通知ランプが点灯することによるアナウンス等であってもよい。 Specifically, determination as to whether or not to deliver is performed as follows. First, based on the acquired delivery destination information, the unmanned transfer vehicle communication unit 206 notifies the smart speakers 21 held by the recipients of the respective deliverables via the communication network 30. As a result of this notification, for example, an audio announcement such as "Do you deliver a delivery from now, can you receive it?" In each smart speaker 21 is reproduced. Note that, instead of the announcement by reproducing the audio, for example, an announcement by displaying a character or a video, or an announcement by lighting a notification lamp may be used.
 受取人は、スマートスピーカー21によるアナウンスを認識すると、配達物を受け取るか否かについての受取人の意思表示を示す受け取り可否情報をスマートスピーカー21に入力する。例えば、受取人は、スマートスピーカー21が備えるマイク(図示せず)に向かって「OK」又は「NG」と発声することによって受け取り可否情報を入力する。なお、受取人は、発声することによって入力する代わりに、スマートスピーカー21に対して所定の操作(例えば、回答ボタンの押下等)を行うことによって受け取り可否情報をスマートスピーカー21に入力してもよい。スマートスピーカー21は、入力された受け取り可否情報を、無人搬送車通信部206へ送信する。 When the receiver recognizes the announcement by the smart speaker 21, the receiver inputs to the smart speaker 21 receipt availability information indicating an indication of the recipient's intention as to whether or not to receive the delivery. For example, the recipient inputs the acceptance / rejection information by uttering “OK” or “NG” toward a microphone (not shown) included in the smart speaker 21. Note that the recipient may input receipt availability information to the smart speaker 21 by performing a predetermined operation (for example, pressing an answer button, etc.) on the smart speaker 21 instead of inputting by speaking. . The smart speaker 21 transmits the received availability information to the unmanned carrier communication unit 206.
 なお、受取人が不在である場合には、受取人は、スマートスピーカー21に対して受け取り可否情報の入力を行うことができない。この場合、通知が行われてから所定の時間内(例えば、3分以内)に受け取り可否情報の入力が行われなかったときに、スマートスピーカー21が、受取人が不在である(配達不可である)と判定するような構成にすればよい。 In addition, when the recipient is absent, the recipient can not input the acceptance / rejection information to the smart speaker 21. In this case, the smart speaker 21 is absent in the receiver (the delivery is not possible) when the reception availability information is not input within a predetermined time (for example, within 3 minutes) after the notification is performed. It should just be set as judging.
 なお、本実施形態においては、受取人は、スマートスピーカー21によって無人搬送車通信部206との通信を行うものとしたが、これに限られるものではない。例えば、受取人が、スマートフォンやPCを用いて、電子メールやSNSによって無人搬送車通信部206との通信を行う構成であってもよい。または、例えば、受取人の住戸に既設のインターホンが、無人搬送車通信部206と通信を行うことができる通信機能(例えば、インターネット接続機能)を有しており、受取人が、インターホンによって無人搬送車通信部206との通信を行う構成であってもよい。 In the present embodiment, the receiver communicates with the unmanned carrier communication unit 206 by the smart speaker 21. However, the present invention is not limited to this. For example, the receiver may be configured to communicate with the automated guided vehicle communication unit 206 by electronic mail or SNS using a smartphone or a PC. Alternatively, for example, the existing intercom in the dwelling unit of the recipient has a communication function (for example, the Internet connection function) with which the unmanned carrier communication unit 206 can communicate, and the recipient unmanned transport by the interphone Communication with the car communication unit 206 may be performed.
 無人搬送車通信部206は、それぞれの配達物の受取人が保持するスマートスピーカー21から送信された受け取り可否情報を取得する。無人搬送車20は取得した受け取り可否情報に基づいて、配達物ごとに配達を行うか否かを決定する。無人搬送車20は、この決定と自走可能経路情報にと基づいて、走行経路の更新を行う。荷物コンテナ13が積載された無人搬送車20は、更新された走行経路に従ってマンション内を自走して配達物の搬送を行う。 なお、配達物の量が多いときには、複数の無人搬送車20が協調しながら、配達物を配達する。 The automatic guided vehicle communication unit 206 acquires the reception availability information transmitted from the smart speaker 21 held by the receiver of each delivery. The unmanned transfer vehicle 20 determines whether to deliver each delivery item based on the acquired availability information. The unmanned transfer vehicle 20 updates the travel route based on the determination and the self-propelled route information. The unmanned transfer vehicle 20 on which the luggage container 13 is loaded travels in the apartment by itself according to the updated travel route to transfer a delivery. When there is a large amount of deliverables, the plurality of unmanned transport vehicles 20 cooperate to deliver the deliverables.
 また、配達物の受取人は、配達物を受け取るか否かについての回答のほか、配達物の配達時間を指定する情報である配達時間情報を、スマートスピーカー21に入力することができる。この場合、それぞれの配達物の受取人が保持するスマートスピーカー21から送信された受け取り可否情報には、この配達時間情報が含まれる。無人搬送車20は、配達すると決定された複数の配達物の配達順序を、配達先の位置(例えば、配達先の住戸が存在するマンション内の階数等)、及び、受け取り可否情報に含まれる配達時間情報に基づいて決定する。無人搬送車20の走行経路は、この配達順序に基づいて決定及び更新される。 Also, the recipient of the delivery can input delivery time information, which is information specifying the delivery time of the delivery, to the smart speaker 21 in addition to the answer as to whether or not to receive the delivery. In this case, the delivery availability information transmitted from the smart speaker 21 held by the recipient of each delivery includes the delivery time information. The unmanned transfer vehicle 20 delivers the delivery order of the plurality of deliveries determined to be delivered, including the location of the delivery destination (for example, the number of floors in the apartment where the dwelling unit of the delivery destination exists), and the delivery availability information. Determine based on time information. The travel route of the AGV 20 is determined and updated based on this delivery order.
 なお、本実施形態では、無人搬送車通信部206は、スマートスピーカー21へ通知を行って、配達物の受取人によって指定された受け取り可否を示す受け取り可否情報をスマートスピーカー21から取得する構成であるが、これに限られるものではない。例えば、無人搬送車通信部206は、配達先の住戸に設置されたスマートメーター又は分電盤に備えられたセンサーから出力された情報を取得してもよい。 In the present embodiment, the unmanned transfer vehicle communication unit 206 is configured to notify the smart speaker 21 and acquire from the smart speaker 21 receipt availability information indicating whether the delivery is designated by the recipient of the delivery. However, it is not limited to this. For example, the unmanned transfer vehicle communication unit 206 may acquire information output from a smart meter installed in a dwelling unit of a delivery destination or a sensor provided in a distribution board.
 具体的には、無人搬送車通信部206は、スマートメーターや分電盤によって検知される電力利用状態に基づいて、配達先における配達物の受取人の在否を判定する。例えば、無人搬送車通信部206は、配達先の住戸における電力使用量が冷蔵庫などの常時稼働家電の待機電力量に近い場合には受取人は不在であると判定し、配達物を受け取ることができないと判定する。このように、無人搬送車通信部206は、受取人の在否に基づく判定結果を受け取り可否情報としてもよい。 Specifically, the unmanned transfer vehicle communication unit 206 determines the presence or absence of the delivery recipient at the delivery destination based on the power usage state detected by the smart meter or the distribution board. For example, when the power consumption at the delivery destination dwelling unit is close to the standby power amount of a constantly operating home appliance such as a refrigerator, the unmanned transport vehicle communication unit 206 determines that the receiver is absent and receives the delivery It determines that it can not do. As described above, the unmanned transfer vehicle communication unit 206 may use the determination result based on the presence or absence of the recipient as the reception availability information.
 なお、受取人がスマートスピーカー21に受け取り可否情報を入力してから受取人の住戸へ配達物が配達されるまでの期間が長くなるほど、受け取り可否情報の確度はより低下する。なぜならば、受取人が配達物を受け取り可能であることを示す回答をしていた場合であっても、受取人に急な用事ができたことによって(例えば、受取人が外出してしまい)配達物を受け取ることができない状況に変化している場合もあるためである。したがって、スマートスピーカー21による受取人へのアナウンスから、配達可否の判定に基づく配達物の再仕分け及び無人搬送車20の走行経路の決定及び更新までの一連の処理は、無人搬送車20が配達先である住戸にできるだけ接近した時点で行われることが好ましい。配達先である住戸にできるだけ接近した時点とは、例えば、配達先の住戸の階まで無人搬送車20が移動した時点等である。又は、これらの一連の処理が、搬送中に複数回あるいは定期的に行われ、その都度、走行経路が更新されるようにしてもよい。 The accuracy of the receipt / acceptance information decreases as the time period from when the recipient inputs the receipt / acceptance information to the smart speaker 21 until the delivery is delivered to the recipient's dwelling unit is longer. The reason is that even if the recipient has indicated that the delivery can be received, the delivery can be made as soon as the recipient is able to do business (for example, the recipient has gone out) It is because it may be changing to the situation which can not receive a thing. Therefore, the unmanned transfer vehicle 20 delivers the series of processes from the announcement to the receiver by the smart speaker 21 to the re-sorting of the delivery based on the determination of delivery availability and the determination and update of the traveling route of the unmanned transfer vehicle 20. It is preferable to be performed as close as possible to the dwelling unit. For example, the time when the unmanned transfer vehicle 20 has moved to the floor of the delivery destination dwelling unit is as close as possible to the delivery destination dwelling unit. Alternatively, the series of processes may be performed multiple times or periodically during transportation, and the travel route may be updated each time.
 なお、とくに大規模マンションにおいては、マンションの出入り口やマンション内のエレベーター等、許可を受けなければ通過することができない、あるいは、到達することができない場所(以下、「ゲート」という)が存在することがある。無人搬送車20は、マンション内のゲートを管理するマンション管理サーバ22に対してゲートを通過することを許可させるための認証情報を、予め記憶している。無人搬送車20は、マンション管理サーバ22と通信接続し、認証情報をマンション管理サーバ22へ送信する。これにより、無人搬送車20はゲートを通過することができる。 In particular, in large-scale condominiums, there must be places (hereinafter referred to as “gates”) that can not pass or reach without permission, such as the entrance of a condominium or the elevator in the condominium. There is. The unmanned transfer vehicle 20 stores in advance authentication information for permitting the apartment management server 22 managing the gate in the apartment to pass through the gate. The unmanned transfer vehicle 20 communicates with the apartment management server 22 and transmits authentication information to the apartment management server 22. Thereby, the automatic guided vehicle 20 can pass through the gate.
 無人搬送車20に積載された荷物コンテナ13に格納された配達物の搬送が全て完了した場合、無人搬送車20は、所定の場所(例えば、マンションの出入り口近傍に設置された無人搬送車20の待機スペース)へ移動し、次の配達物の搬送を行うときが来るまで待機する。 When the delivery of the delivery stored in the luggage container 13 loaded on the unmanned transfer vehicle 20 is all completed, the unmanned transfer vehicle 20 is installed at a predetermined location (for example, the unmanned transfer vehicle 20 installed near the entrance of the apartment). Move to the waiting space) and wait until it is time to carry the next delivery.
 なお、無人搬送車20が、受取人による配達物の受領確認の入力を受け付ける機能を備える構成にしてもよい。この場合、例えば、受取人が保持している、マンションで管理されたIDカードを、無人搬送車20に備えられた受領確認入力部(図示せず)にかざし、受領確認入力部がIDカードに記憶された情報を読み取る。そして、読み取った情報に含まれる受取人の識別情報と、無人搬送車20が記憶している配達先情報に含まれる受取人の識別情報とが一致した場合、無人搬送車通信部206から、宅配業者によって管理される配達管理サーバ(図示せず)へ、受取人による受領確認がなされたことを示す情報が送信される。 The unmanned transfer vehicle 20 may be configured to have a function of receiving an input of receipt confirmation of the delivery by the receiver. In this case, for example, the ID card managed by the apartment held by the receiver is held over a receipt confirmation input unit (not shown) provided on the unmanned transport vehicle 20, and the receipt confirmation input unit is attached to the ID card. Read stored information. Then, when the identification information of the receiver included in the read information matches the identification information of the receiver included in the delivery destination information stored in the unmanned transfer vehicle 20, the unmanned transfer vehicle communication unit 206 Information is sent to a delivery management server (not shown) managed by the vendor indicating that the receipt confirmation has been made by the recipient.
 なお、受領の確認は、スマートスピーカーを通して行う構成であってもよい。例えば、スマートスピーカー21から発せられる「受領しましたか?」の問いに対して、受取人が「はい」と発話して答えるなどの構成であってもよい。 The confirmation of receipt may be performed through a smart speaker. For example, the configuration may be such that the recipient speaks “Yes” and answers to the “Is it received?” Question issued from the smart speaker 21.
 なお、無人搬送車20が、受取人による決済(例えば、着払い時の送料の支払いや、代引きによる商品代金の支払い等)の入力を受け付ける機能を備える構成にしてもよい。この場合、例えば、受取人が保持するクレジットカードやキャッシュカードを無人搬送車20に備えられた決済情報入力部(図示せず)にかざし、決済情報入力部がクレジットカードやキャッシュカードに記憶された情報を読み取る。そして、読み取られた情報は、無人搬送車通信部206から宅配業者が管理する配達管理サーバ(図示せず)を介して(または、直接に)、金融機関やクレジットカード会社が管理するサーバ等へ送信されて、決済が行われる。 The unmanned transfer vehicle 20 may be configured to have a function of receiving an input of payment by the receiver (for example, payment of a shipping fee upon cash on delivery, payment of a product price by cash on delivery, etc.). In this case, for example, the credit card or cash card held by the receiver is held over a payment information input unit (not shown) provided on the automated guided vehicle 20, and the payment information input unit is stored on the credit card or cash card Read the information Then, the read information is sent from the unmanned carrier communication unit 206 to a server managed by a financial institution or a credit card company (or directly) via a delivery management server (not shown) managed by a delivery company (not shown). It is sent and payment is made.
 なお、無人搬送車20は、積載している荷物コンテナ13の中に(例えば、受取人が不在であったために)受取人に受け取られなかった配達物が残っている場合、マンション内の待機スペースへ移動して一時的に待機する構成であってもよい。この場合、無人搬送車20は、配達物を受け取ることができなかった受取人の受取可否情報を定期的に取得して、(例えば、受取人が帰宅することにより)配達物を配達可能な状態となった際に、再び受取人の住戸への配達物の搬送を行う。上記の構成により、荷物コンテナ13が宅配ボックスの代わりとなるため、宅配ボックスが不要となる。 In addition, the unmanned transfer vehicle 20 is a waiting space in the apartment when there is a delivery that has not been received by the receiver (for example, because the receiver was absent) in the loaded luggage container 13. It may be configured to move to and temporarily wait. In this case, the unmanned transfer vehicle 20 periodically acquires the acceptability information of the recipient who could not receive the delivery, and can deliver the delivery (for example, when the recipient returns home) When it becomes, transport the delivery to the receiver's dwelling unit again. According to the above configuration, since the luggage container 13 substitutes for the delivery box, the delivery box becomes unnecessary.
 なお、スマートスピーカー21の(例えば、無人搬送車通信部206との)通信履歴などから、配達物が届けられなかったことを知った住人が、自発的にスマートスピーカー21を通して再配達を無人搬送車20に依頼しても良い。 In addition, the resident who learned that the delivery was not delivered from the communication history of the smart speaker 21 (for example, with the unmanned carrier communicator 206) voluntarily performs redelivery via the smart speaker 21. You may ask for 20.
 なお、無人搬送車20は、配達物の搬送を行わないとき、例えば、マンション内の充電ルームへ移動して、自己の無人搬送車20の充電を行ってもよい。また、無人搬送車20は、配達物の搬送中にバッテリー残量の低下を検知した場合、積載された荷物コンテナ13を他の無人搬送車20に引き渡すようにしてもよい。この場合、例えば、無人搬送車20がバッテリー残量の低下を検知したときに、無人搬送車通信部206を介して、バッテリー残量が低下していない他の無人搬送車20を呼び出す。そして、無人搬送車20は、呼び出された他の無人搬送車20へ配達物を引き渡せばよい。 In addition, when the unmanned transfer vehicle 20 does not transfer a delivery, for example, the unmanned transfer vehicle 20 may move to a charging room in the apartment to charge its own unmanned transfer vehicle 20. The unmanned transfer vehicle 20 may hand over the loaded luggage container 13 to another unmanned transfer vehicle 20 when detecting a decrease in the battery remaining amount during transfer of a delivery. In this case, for example, when the unmanned transfer vehicle 20 detects a decrease in the battery remaining amount, another unmanned transfer vehicle 20 in which the battery remaining amount is not decreased is called via the unmanned transfer vehicle communication unit 206. Then, the unmanned transfer vehicle 20 may deliver the delivery to another called unmanned transfer vehicle 20.
[無人搬送車の機能構成]
 以下、無人搬送車20の機能構成について図面を参照しながら説明する。 図3は、本発明の一実施形態に係る無人搬送車20の機能構成を示すブロック図である。無人搬送車20は少なくとも1つの配達物を積載してマンション(建物)内を自走し、配達物ごとに指定された配達物の配達先へ、配達物を順に搬送する搬送ロボットである。図3に示すように、無人搬送車20は、受け取り可否情報取得部201と、配達可否決定部202と、経路情報取得部203と、走行経路決定部204と、認証情報記憶部205と、無人搬送車通信部206と、走行部207と、を含んで構成される。
[Functional configuration of unmanned carrier]
Hereinafter, the functional configuration of the automatic guided vehicle 20 will be described with reference to the drawings. FIG. 3 is a block diagram showing the functional configuration of the automatic guided vehicle 20 according to the embodiment of the present invention. The unmanned transport vehicle 20 is a transport robot that loads at least one delivery, travels the apartment (building), and transports the deliverables in order to the delivery destination of the delivery designated for each delivery. As shown in FIG. 3, the unmanned transfer vehicle 20 includes a receipt availability information acquisition unit 201, a delivery availability determination unit 202, a route information acquisition unit 203, a travel route determination unit 204, an authentication information storage unit 205, and unmanned It is comprised including the conveyance vehicle communication part 206 and the traveling part 207.
 受け取り可否情報取得部201は、配達物の受け取り可否を示す受け取り可否情報を配達物の配達先ごとに取得する。また、受け取り可否情報取得部201は、配達物の受取人によって指定された配達物の配達時間を示す配達時間情報を取得する。 The reception availability information acquisition unit 201 acquires, for each delivery destination of the delivery, reception availability information indicating whether the delivery is received. Further, the receipt / non-acceptance information acquisition unit 201 acquires delivery time information indicating the delivery time of the delivery designated by the recipient of the delivery.
 なお、受け取り可否情報取得部201は、例えば、携帯電話網、インターネット回線、配達先に設置されたスマートメーター又は分電盤に備えられたセンサー、又は、配達先の建物内の通路の電源に取り付けられた通信機器を経由したPLCのうち、少なくとも1つを介して受け取り可否情報を取得することができる。 Note that the reception availability information acquisition unit 201 is attached to, for example, a mobile phone network, an Internet connection, a smart meter installed at a delivery destination, a sensor provided at a distribution board, or a power supply of a passage in a delivery destination building. The reception availability information can be acquired via at least one of the PLCs via the communication device.
 配達可否決定部202は、受け取り可否情報取得部201によって取得された受け取り可否情報に基づいて、配達先へ配達するか否かを配達物ごとに決定する。また、配達可否決定部202は、配達すると決定された複数の配達物の配達順序を、配達先の位置に基づいて決定する。また、配達可否決定部202は、配達すると決定された複数の配達物の配達順序を、受け取り可否情報取得部201によって取得された配達時間情報に基づいて決定する。 Based on the reception availability information acquired by the reception availability information acquisition unit 201, the delivery availability determination unit 202 determines, for each delivery, whether to deliver to the delivery destination. Also, the delivery availability determination unit 202 determines the delivery order of the plurality of deliveries determined to be delivered based on the location of the delivery destination. Further, the delivery availability determination unit 202 determines the delivery order of the plurality of deliveries determined to be delivered based on the delivery time information acquired by the receipt availability information acquisition unit 201.
 経路情報取得部203は、マンション(建物)内における自走可能な経路を示す自走可能経路情報を取得する。 The route information acquisition unit 203 acquires self-propelled route information indicating a self-propelled route in the apartment (building).
 走行経路決定部204は、配達可否決定部202によって配達すると決定された配達物を配達先へ搬送するための走行経路を、経路情報取得部203によって取得された自走可能経路情報に基づいて決定する。また、走行経路決定部204は、前記配達可否決定部202によって決定された配達順序に基づいて走行経路を決定する。 The travel route determination unit 204 determines a travel route for transporting the delivery determined to be delivered by the delivery availability determination unit 202 to the delivery destination based on the self-propelled route information acquired by the route information acquisition unit 203. Do. Further, the traveling route determination unit 204 determines a traveling route based on the delivery order determined by the delivery availability determination unit 202.
 なお、走行経路決定部204は、さらに、配達先の住戸に設置されたスマートメーター又は分電盤に備えられたセンサー又はマンションの通路の電源に取り付けられた通信機器からの電波に基づく情報を利用して走行経路を決定することができる。 In addition, the travel route determination unit 204 further uses information based on radio waves from a communication device attached to a smart meter or a sensor provided on a distribution board or a power supply of a passage of an apartment installed in a dwelling unit of a delivery destination. And the travel route can be determined.
 認証情報記憶部205は、マンション(建物)内のゲートを管理するマンション管理サーバ22(建物管理装置)にゲートを通過することを許可させるための認証情報を記憶する。 The authentication information storage unit 205 stores authentication information for permitting the apartment management server 22 (building management apparatus) managing the gate in the apartment (building) to pass through the gate.
 無人搬送車通信部206は、マンション管理サーバ22(建物管理装置)と通信接続し、認証情報記憶部205に記憶された認証情報を、マンション管理サーバ22(建物管理装置)へ送信する。 The unmanned transfer vehicle communication unit 206 communicates with the apartment management server 22 (building management apparatus), and transmits the authentication information stored in the authentication information storage unit 205 to the apartment management server 22 (building management apparatus).
 走行部207は、走行経路決定部204によって決定された走行経路に基づいてマンション(建物)内を走行する。 The traveling unit 207 travels the inside of the apartment (building) based on the traveling route determined by the traveling route determination unit 204.
[無人搬送車の動作]
 以下、無人搬送車20の動作の一例について図面を参照しながら説明する。 図4は、本発明の一実施形態に係る無人搬送車20の動作を示すフローチャートであるである。
[Operation of unmanned carrier]
Hereinafter, an example of the operation of the automatic guided vehicle 20 will be described with reference to the drawings. FIG. 4 is a flowchart showing the operation of the automatic guided vehicle 20 according to an embodiment of the present invention.
(ステップS101)認証情報記憶部205は、マンション(建物)内のゲートを管理するマンション管理サーバ22(建物管理装置)にゲートを通過することを許可させるための認証情報を記憶する。その後、ステップS102へ進む。 (Step S101) The authentication information storage unit 205 stores authentication information for permitting the apartment management server 22 (building management apparatus) that manages the gate in the apartment (building) to pass through the gate. Thereafter, the process proceeds to step S102.
(ステップS102)経路情報取得部203は、マンション(建物)内における自走可能な経路を示す自走可能経路情報を取得する。その後、ステップS103へ進む。 (Step S102) The route information acquisition unit 203 acquires self-propelled route information indicating a self-propelled route in the apartment (building). Thereafter, the process proceeds to step S103.
(ステップS103)受け取り可否情報取得部201は、配達物の受け取り可否を示す受け取り可否情報を配達物の配達先ごとに取得する。その後、ステップS104へ進む。 (Step S103) The reception availability information acquisition unit 201 acquires, for each delivery destination of the delivery, reception availability information indicating whether the delivery is received. Thereafter, the process proceeds to step S104.
(ステップS104)配達可否決定部202は、受け取り可否情報取得部201によって取得された受け取り可否情報に基づいて、配達先へ配達するか否かを配達物ごとに決定する。その後、ステップS105へ進む。 (Step S104) Based on the reception availability information acquired by the reception availability information acquisition unit 201, the delivery availability determination unit 202 determines, for each delivery, whether to deliver to the delivery destination. Thereafter, the process proceeds to step S105.
(ステップS105)走行経路決定部204は、配達可否決定部202によって配達すると決定された配達物を配達先へ搬送するための走行経路を、経路情報取得部203によって取得された自走可能経路情報に基づいて決定する。その後、ステップS106へ進む。 (Step S105) The travel route determination unit 204 acquires the travel route for transporting the delivery determined to be delivered by the delivery availability determination unit 202 to the delivery destination by the route information acquisition unit 203. Make a decision based on Thereafter, the process proceeds to step S106.
(ステップS106)走行部207は、走行経路決定部204によって決定された走行経路に基づいてマンション(建物)内を走行し、配達物の搬送を開始する。その後、ステップS107へ進む。 (Step S106) The traveling unit 207 travels the inside of the apartment (building) based on the traveling route determined by the traveling route determination unit 204, and starts conveyance of the delivery. Thereafter, the process proceeds to step S107.
(ステップS107)無人搬送車20に積載された荷物コンテナ13に格納された配達物の搬送が完了した場合、ステップS110へ進む。そうでない場合、すなわち、配達物の搬送が完了していない場合、ステップS108へ進む。 (Step S107) When the delivery of the delivery stored in the luggage container 13 loaded on the automatic guided vehicle 20 is completed, the process proceeds to step S110. If not, that is, if the delivery of the delivery has not been completed, the process proceeds to step S108.
(ステップS108)マンション内のゲート(建物)において、マンション管理サーバ22から無人搬送車通信部206に対して認証要求があった場合、ステップS109へ進む。そうでない場合、すなわち、認証要求がない場合、ステップS107へ戻る。 (Step S108) If there is an authentication request from the apartment management server 22 to the unmanned transfer vehicle communication unit 206 at the gate (building) in the apartment, the process proceeds to step S109. If not, that is, if there is no authentication request, the process returns to step S107.
(ステップS109)無人搬送車通信部206は、認証情報記憶部205に記憶された認証情報を、マンション管理サーバ22へ送信する。その後、ステップS107へ戻る。 (Step S109) The unmanned transfer vehicle communication unit 206 transmits the authentication information stored in the authentication information storage unit 205 to the apartment management server 22. Thereafter, the process returns to step S107.
(ステップS110)走行部207は、所定の場所(例えば、マンションの出入り口近傍に設置された無人搬送車20の待機スペース)へ自走し、搬送を終了する。 以上で本フローチャートに示す処理が終了する。 (Step S110) The traveling unit 207 travels by itself to a predetermined place (for example, the standby space of the automated guided vehicle 20 installed near the entrance of the apartment) and ends the transportation. Thus, the process illustrated in the flowchart ends.
 以上説明したように、本発明の一実施形態に係る搬送システム2の無人搬送車20は、配達物の受け取り可否を示す受け取り可否情報を配達物の配達先ごとに取得し、取得された受け取り可否情報に基づいて、配達先へ配達するか否かを配達物ごとに決定する。そして、配達すると決定された配達物のみを配達先の住戸へ搬送するための配達順序及び走行経路を決定し、決定した走行経路に従って自走して搬送する。 As described above, the unmanned transfer vehicle 20 of the transfer system 2 according to an embodiment of the present invention acquires the reception availability information indicating whether the delivery is received or not for each delivery destination of the delivery, and the acquired reception availability Based on the information, it is determined for each delivery whether or not to deliver to the delivery destination. Then, a delivery order and a travel route for transporting only the delivery determined to be delivered to the dwelling unit of the delivery destination are determined, and the vehicle is self-propelled and transported according to the determined travel route.
 以上の構成により、マンション内において無人搬送車20が配達物を搬送するため、宅配業者の作業員が配達物を搬送する必要がなくなる。これにより、搬送システム2は、配達業務における宅配業者の手間やコストを削減することができる。 With the above configuration, since the unmanned transfer vehicle 20 transports a delivery in the apartment, it is not necessary for a worker of the home delivery company to transport the delivery. As a result, the transport system 2 can reduce the time and cost of the delivery company in the delivery operation.
 また、以上の構成により、受取人が配達物を受け取ることができない配達先に対しては配達が行われることがなくなるため、再配達も行われることがなくなる。これにより、搬送システム2は、配達業務における宅配業者の手間やコストを削減することができるとともに、配達物の受け取りにおける受取人の手間を軽減させることができる。 Also, with the above configuration, the delivery is not performed for the delivery destination where the recipient can not receive the delivery, and the redelivery is also not performed. Thus, the transport system 2 can reduce the time and cost of the delivery company in the delivery operation, and can reduce the time and effort of the recipient in receiving the delivery.
 また、以上説明したように、本発明の一実施形態に係る搬送システム2の無人搬送車20は、積載している荷物コンテナ13の中に受取人に受け取られなかった配達物が残っている場合には、マンション内の待機スペースへ移動して一時的に待機することができる。また、無人搬送車20は、配達物を受け取ることができなかった受取人の受取可否情報を定期的に取得して、配達物を配達可能な状態となった際に、再び受取人の住戸への配達物の搬送を行うことができる。 In addition, as described above, the unmanned transfer vehicle 20 of the transfer system 2 according to the embodiment of the present invention has a case where a delivery which is not received by the receiver remains in the loaded luggage container 13. You can move to the waiting space in the apartment and wait temporarily. In addition, the unmanned transport vehicle 20 periodically acquires the acceptability information of the recipient who could not receive the delivery, and when the delivery becomes ready for delivery, the unmanned transport vehicle 20 returns to the receiving unit of the recipient again. Delivery of goods can be carried out.
 以上の構成により、荷物コンテナ13が宅配ボックスの代わりとなるため、宅配ボックスが不要となる。これにより、搬送システム2は、宅配ボックスの設置及び管理等にかかるコストを削減させることができる。 With the above configuration, the luggage container 13 replaces the delivery box, and the delivery box becomes unnecessary. Thereby, the conveyance system 2 can reduce the cost concerning installation, management, etc. of the delivery box.
 また、以上の構成により、受取人が宅配ボックスへ配達物を取りに行く必要がなくなる。これにより、搬送システム2は、配達物の受け取りにおける受取人の手間を軽減させることができる。 Also, the above configuration eliminates the need for the recipient to retrieve the delivery to the delivery box. Thus, the delivery system 2 can reduce the time and effort of the recipient in receiving the delivery.
 その他、搬送システム2は、宅配業者に関する、以下の従来の課題を解決することができる。 In addition, the transport system 2 can solve the following conventional problems regarding a home delivery company.
 従来、配達先のマンションにおいて配達作業に時間がかかる場合、宅配業者の作業員は、マンション近傍の路上やマンションの共用駐車スペース等に配送車11を長時間駐車さておく必要があった。そのため、配送車11が、マンションの住人や通行人及び通行車両にとって邪魔となったり、マンションの住人や通行人及び通行車両さらには宅配業者の作業員に対して危険を及ぼしたりする可能性があるという課題があった。 Conventionally, when delivery work takes time in a delivery destination apartment, it has been necessary for a worker of a delivery company to park the delivery vehicle 11 for a long time on a street near the apartment, a shared parking space of the apartment, or the like. Therefore, the delivery vehicle 11 may interfere with the residents and passersby of the apartment and the passing vehicle, or may pose a danger to the residents and passersby of the apartment and the passing vehicle and the worker of the courier company. There was a problem called.
 一方、本発明の一実施形態に係る搬送システム2は、配達される配達物のみを無人搬送車20によって搬送する。そのため、搬送システム2は、配達先のマンションにおける配達作業にかかる時間を短縮させることがきる。これにより、搬送システム2は、配送車11が周囲の人や車両の邪魔となったり危険を及ぼしたりしないように注意を払うための、宅配業者の作業員による労力を軽減させることができる。 On the other hand, the transport system 2 according to the embodiment of the present invention transports only deliveries to be delivered by the unmanned transport vehicle 20. Therefore, the transport system 2 can shorten the time required for the delivery operation in the delivery destination apartment. In this way, the transport system 2 can reduce the labor of the courier company worker to pay attention so that the delivery vehicle 11 does not disturb the surrounding people or cause a danger.
 従来、とくにタワー型マンション等の大規模マンションでは、不審者のマンションへの入館やマンション内でのフロア(階)の移動を防止するためのセキュリティシステムが完備されていることが多い。この場合、宅配業者の作業員は、配送車11からマンション内の配達先の住戸まで配達物を搬送する際に、マンションの入り口でマンション管理人からの入館許可を得る必要があった。また、受取人へ配達物を届けるためには、宅配業者の作業員は、マンションの入り口近傍に設置されたインターホンによって受取人と連絡を取り、受取人の許可を得たうえで、エレベーターホールへの入室、及び、配達先の住戸があるフロア(階)への移動を行う必要があった。とくに大規模マンション等のように多くの配達先がある場合には、宅配業者の作業員は配達先ごとに上記の許可を得る必要があり、宅配業者の作業員による多くの労力がかかるという課題があった。 Conventionally, particularly in large-scale apartments such as tower-type apartments, security systems are often installed to prevent suspicious persons from entering the apartment and moving floors in the apartment. In this case, when the worker of the delivery company transports the delivery from the delivery vehicle 11 to the delivery destination in the apartment, it is necessary to obtain an entrance permission from the apartment manager at the entrance of the apartment. In addition, to deliver the delivery to the recipient, the worker of the courier company contacts the recipient by the interphone installed near the entrance of the apartment, and after obtaining the recipient's permission, to the elevator hall It was necessary to move to the floor (floor) where the dwelling units of the delivery destination and the delivery destination were located. In particular, when there are many delivery destinations such as large-scale apartments etc., it is necessary for the workers of the delivery company to obtain the above-mentioned permission for each delivery destination, and the task of much labor by the workers of the delivery company is required. was there.
 一方、本発明の一実施形態に係る搬送システム2では、マンションによって管理された無人搬送車20が認証情報を記憶している。そして、無人搬送車20は、この認証情報をマンション管理サーバ22へ送信することによって、マンション管理人やそれぞれの受取人からその都度許可を得ることなく、マンションへの入館やマンション内でのフロア(階)の移動を行うことができる。これにより、搬送システム2は、マンション管理人やそれぞれの受取人からの許可を得るための、宅配業者の作業員による労力を軽減させることができる。 On the other hand, in the transfer system 2 according to the embodiment of the present invention, the unmanned transfer vehicle 20 managed by the apartment stores the authentication information. Then, the unmanned transfer vehicle 20 transmits the authentication information to the apartment management server 22, thereby obtaining admission to the apartment or the floor in the apartment without obtaining permission from the apartment administrator or each recipient. The floor can be moved. Thereby, the conveyance system 2 can reduce the effort by the worker of the home delivery company for obtaining permission from the apartment manager and the respective recipients.
 従来、受取人が(例えば、不在であることによって)配達物を受け取ることができない配達先に対しても配達が行われていた。これにより、配達物を受け取ることができない配達先が多いほど配送効率が低下するという課題があった。 In the past, delivery has also been made to destinations where the recipient can not receive the delivery (e.g., by absence). As a result, there is a problem that the delivery efficiency decreases as the number of delivery destinations that can not receive the delivery item increases.
 一方、本発明の一実施形態に係る搬送システム2では、受取人が配達物を受け取ることができない配達先に対しては配達が行われることがなくなるため、再配達も行われることがなくなる。これにより、配送効率向上が向上するため、より多くの配達物を配達することができる。 On the other hand, in the transport system 2 according to the embodiment of the present invention, the delivery is not performed for the delivery destination where the recipient can not receive the delivery, and the redelivery is also not performed. As a result, the delivery efficiency can be improved, and more deliveries can be delivered.
 従来、とくにタワー型マンション等の大規模マンションでは多くの配達物があることが多い。多くの配達物がある場合、全ての配達物を積載した搬送車を配達先の各住戸まで順に搬送するためには、宅配業者の作業員による多くの労力が必要となる。そのため、宅配業者の作業員は、配達物の搬送にかかる労力を軽減するため、マンションの各階のエレベーターホール等に配達物を仮置きして、そこから一部の配達物のみを持ち出して配達先の各住戸へ配達することがある。これにより、仮置きされた配達物の盗難や紛失が発生するリスクがあるという課題があった。 In the past, particularly large-scale condominiums such as tower-type condominiums often have many deliverables. When there are many deliverables, it takes a lot of labor by the courier company worker to transport the carrier loaded with all the deliverables in order to each dwelling unit of the delivery destination. Therefore, in order to reduce the labor required to transport the deliveries, the workers of the delivery company temporarily place the deliveries in elevator halls and the like on each floor of the apartment, take out only a portion of the deliveries from there, and deliver them. Delivery to each dwelling unit of As a result, there is a problem that there is a risk that the temporarily placed delivery may be stolen or lost.
 一方、本発明の一実施形態に係る搬送システム2では、受取人が受け取り可能な配達物のみを積載した無人搬送車20が配達物を配達先の住戸へ搬送するため、エレベーターホール等に配達物が仮置きされることがない。これにより、搬送システム2は、配達物の盗難や紛失が発生するリスクを軽減させることができる。 On the other hand, in the transport system 2 according to the embodiment of the present invention, the unmanned transport vehicle 20 carrying only deliverables that can be received by the recipient transports the deliverables to the dwelling units of the delivery destination. Will not be temporarily placed. Thus, the transport system 2 can reduce the risk of theft or loss of the delivery.
 その他、搬送システム2は、マンション管理人、コンシェルジュ及び夜間警備員等のマンション関係者に関する、以下の従来の課題を解決することができる。 In addition, the transport system 2 can solve the following conventional problems related to apartment related persons such as an apartment manager, a concierge, and a night guard.
 従来、マンションには複数の宅配業者が出入りすることが多い。そのため、マンション管理人は、複数の宅配業者の入館やマンション内での移動を許可すること等の管理作業が必要であった。この管理作業に手間が掛かるという課題があった。 Conventionally, a plurality of home delivery companies often go in and out of an apartment. Therefore, the apartment manager had to perform management work such as permitting entry of a plurality of home delivery companies and movement within the apartment. There is a problem that it takes time for this management work.
 一方、本発明の一実施形態に係る搬送システム2では、マンションによって管理された無人搬送車20が認証情報を記憶している。そして、無人搬送車20は、この認証情報をマンション管理サーバ22へ送信することによって、マンション管理人やそれぞれの受取人からその都度許可を得ることなく、マンションへの入館やマンション内でのフロア(階)の移動を行うことができる。これにより、搬送システム2は、複数の宅配業者のマンションへの出入りにかかる管理作業を行うための、マンション関係者による労力を軽減させることができる。 On the other hand, in the transfer system 2 according to the embodiment of the present invention, the unmanned transfer vehicle 20 managed by the apartment stores the authentication information. Then, the unmanned transfer vehicle 20 transmits the authentication information to the apartment management server 22, thereby obtaining admission to the apartment or the floor in the apartment without obtaining permission from the apartment administrator or each recipient. The floor can be moved. As a result, the transport system 2 can reduce the effort by the condominium worker for performing the management work related to the entry and exit of a plurality of home delivery companies.
 従来、受取人が受け取ることができない(例えば、受取人が不在である)配達物も含めた全ての配達物について搬送が行われていたため、マンション内で搬送車が行き来する回数が多くなっていた。これに伴い、マンション内の壁やエレベーターが汚されたり、傷つけられたりする機会が多くなるという課題があった。 In the past, transportation was performed for all deliverables including deliveries that can not be received by the recipient (for example, the absence of the recipient), so the number of transport vehicles moving back and forth in the apartment has increased . Along with this, there has been a problem that the wall and elevator in the apartment are often contaminated or damaged.
 一方、本発明の一実施形態に係る搬送システム2は、受取人が受け取ることができる(例えば、受取人が在宅である)配達物のみを搬送するため、マンション内で搬送車が行き来する回数がより少なくなる。そのため、マンション内の壁やエレベーターが汚されたり、傷つけられたりする機会が削減される。これにより、搬送システム2は、マンション内の壁やエレベーターの清掃や補修を行うための、マンション関係者による労力を軽減させることができる。また、上記の清掃や補修にかかるコストが削減される。 On the other hand, the transport system 2 according to an embodiment of the present invention transports only the deliverables that can be received by the receiver (for example, the receiver is at home), so the number of times the vehicle travels in the apartment is Will be less. This reduces the chances of the walls and elevators in the apartment being soiled or damaged. Thereby, the conveyance system 2 can reduce the effort by the condominium worker for cleaning and repairing the wall and elevator in the condominium. In addition, the cost for the above-mentioned cleaning and repair is reduced.
 従来、例えば受取人が不在であることによって、受取人が受け取ることができなかった配達物は宅配ボックスに格納されることがある。この場合、宅配ボックスに格納された配達物の引き取りを受取人が長期間行わないことがあった。この場合、マンション関係者は、受取人に対して、配達物の引き取りを促すための連絡をしなければならない。この連絡作業に手間が掛かるという課題があった。 Conventionally, deliveries that the recipient could not receive, for example due to the absence of the recipient, may be stored in the home delivery box. In this case, the recipient may not take back the delivery stored in the delivery box for a long time. In this case, the apartment worker must contact the recipient to encourage delivery of the delivery. There was a problem that it took time and effort for this contact work.
 一方、本発明の一実施形態に係る搬送システム2は、受取人が受け取ることができる(例えば、受取人が在宅である)配達物のみを搬送するため、マンション関係者は、マンションに宅配ボックスを設置する必要が無くなる。これにより、搬送システム2は、受取人に宅配ボックスからの配達物の引き取り促すための、マンション関係者による連絡作業を無くすことができる。 On the other hand, since the transport system 2 according to an embodiment of the present invention transports only deliverables that can be received by the receiver (for example, the receiver is at home), the condominium worker delivers the delivery box to the condominium There is no need to install it. As a result, the transport system 2 can eliminate the contact work by the condominium personnel for prompting the recipient to pick up the delivery from the delivery box.
 その他、搬送システム2は、従来の配達物の受取人に関する以下の課題を解決することができる。 In addition, the transport system 2 can solve the following problems regarding conventional delivery recipients.
 従来、受取人が不在等によって配達物を受け取ることができなかったとき、宅配業者が配達物を持ち帰った場合には、受取人は宅配業者に連絡をして再配達を依頼する必要があった。また、宅配業者が配達物を宅配ボックスに格納した場合には、受取人は宅配ボックスへ行って配達物を引き取る必要があった。このように、配達物を受け取ることができなかった場合には、その後の配達物の受け取り作業において手間がかかるという課題があった。また、宅配ボックスに格納された配達物の大きさが大きかったり、重さが重かったりする場合には、さらに受取人の受け取り作業かかる労力が大きくなる。また、高齢者にとっては、宅配ボックスの操作が難しいという課題があった。 In the past, when the recipient could not receive the delivery due to absence or the like, if the delivery company brought back the delivery, the recipient had to contact the delivery company to request redelivery. . Also, when the delivery company stored the delivery in the delivery box, the recipient had to go to the delivery box and pick up the delivery. As described above, when the delivery can not be received, there is a problem that it takes time and effort in receiving the subsequent delivery. In addition, when the size of the delivery stored in the delivery box is large or the weight is heavy, the labor for receiving the recipient is further increased. In addition, for the elderly, there is a problem that it is difficult to operate the delivery box.
 一方、本発明の一実施形態に係る搬送システム2によれば、受取人が配達物を受け取ることができない配達先に対しては配達が行われることがなくなるため、再配達も行われることがなくなり、宅配ボックスが設置される必要も無くなる。これにより、搬送システム2は、上記の再配達や宅配ボックスに関する受取人の課題を解決することができる。 On the other hand, according to the transport system 2 according to the embodiment of the present invention, the delivery is not performed for the delivery destination where the recipient can not receive the delivery, and the redelivery is also not performed. Also, there is no need to install a delivery box. Thereby, the transport system 2 can solve the problem of the recipient regarding the above-described redelivery and delivery box.
 従来、受取人が配達物を受け取ることができる(例えば、受取人が在宅である)場合には、受取人は、玄関前で宅配業者の作業員から配達物を直接手渡しされる。しかしながら、宅配業者の作業員と顔を合わせることを好まない受取人がいることがある。また、普段、玄関前で宅配業者の作業員が受取人に配達物を直接手渡ししている場合、宅配業者の作業員になりすました不審者が現れるリスクが生じるという課題がある。 Traditionally, if the recipient can receive the delivery (e.g., the recipient is at home), the recipient is handed the delivery directly from the courier company worker in front of the door. However, there may be recipients who do not like to meet a courier company worker. In addition, there is a problem that there is a risk that a suspicious person who is spoofed as a worker of the courier company will appear when the worker of the courier company hands the delivery directly to the recipient directly in front of the entrance.
 一方、本発明の一実施形態に係る搬送システム2では、無人搬送車20が配達物の受取人の住戸まで配達物を搬送するため、宅配業者の作業員と受取人とが顔を合わせることがない。これにより、搬送システム2は、宅配業者の作業員と受取人とが顔を合わせることによる上記の受取人の課題を解決することができる。 On the other hand, in the transport system 2 according to the embodiment of the present invention, the worker of the home delivery company and the receiver face each other because the unmanned transport vehicle 20 transports the delivery to the dwelling unit of the receiver of the delivery. Absent. As a result, the transport system 2 can solve the above-mentioned problem of the recipient by the worker of the home delivery company and the recipient meeting each other.
 その他、搬送システム2は、従来の受取人以外のマンションの住人に関する以下の課題を解決することができる。 In addition, the conveyance system 2 can solve the following problems regarding residents of condominiums other than conventional recipients.
 従来、上述したように、マンションには複数の宅配業者が出入りすることが多い。そのため、マンションの入り口やエレベーターホール等に複数の宅配業者の作業員が滞留することがある。これにより、マンションの住人が、マンションの出入りや、マンション内での移動をスムーズに行うことができないことがあるという課題があった。 Conventionally, as described above, a plurality of home delivery companies often enter and leave the apartment. Therefore, workers of a plurality of home delivery companies may stagnate at the entrance of an apartment, an elevator hall or the like. As a result, there has been a problem that residents of the apartment may not be able to smoothly move in and out of the apartment or move in the apartment.
 一方、本発明の一実施形態に係る搬送システム2は、受取人が受け取ることができる(例えば、受取人が在宅である)配達物のみを搬送するため、マンション内で搬送車が行き来する回数が削減される。そのため、マンションの入り口やエレベーターホール等において無人搬送車20が滞留する可能性が低減される。これにより、本発明の一実施形態に係る搬送システム2は、マンションの住人がマンションの出入りやマンション内での移動をよりスムーズに行うことができるようにすることができる。 On the other hand, the transport system 2 according to an embodiment of the present invention transports only the deliverables that can be received by the receiver (for example, the receiver is at home), so the number of times the vehicle travels in the apartment is Will be reduced. Therefore, the possibility of the unmanned transfer vehicle 20 staying in the entrance of the apartment, the elevator hall or the like is reduced. As a result, the transport system 2 according to the embodiment of the present invention can allow the residents of the apartment to move in and out of the apartment and move in the apartment more smoothly.
 以上、この発明の実施形態について詳しく説明してきたが、具体的な構成は上述のものに限られることはなく、この発明の要旨を逸脱しない範囲内において様々な設計変更等をすることが可能である。 The embodiment of the present invention has been described in detail, but the specific configuration is not limited to the above-described one, and various design changes can be made without departing from the scope of the present invention. is there.
 なお、上述した実施形態における無人搬送車20の一部又は全部をコンピュータで実現するようにしてもよい。その場合、この制御機能を実現するためのプログラムをコンピュータ読み取り可能な記録媒体に記録して、この記録媒体に記録されたプログラムをコンピュータシステムに読み込ませ、実行することによって実現してもよい。 Note that part or all of the unmanned transfer vehicle 20 in the above-described embodiment may be realized by a computer. In that case, a program for realizing the control function may be recorded in a computer readable recording medium, and the program recorded in the recording medium may be read and executed by a computer system.
 なお、ここでいう「コンピュータシステム」とは、無人搬送車20に内蔵されたコンピュータシステムであって、OSや周辺機器等のハードウェアを含むものとする。また、「コンピュータ読み取り可能な記録媒体」とは、フレキシブルディスク、光磁気ディスク、ROM、CD-ROM等の可搬媒体、コンピュータシステムに内蔵されるハードディスク等の記憶装置のことをいう。 Here, the “computer system” is a computer system built in the automatic guided vehicle 20, and includes an OS and hardware such as peripheral devices. Further, the “computer-readable recording medium” means a portable medium such as a flexible disk, a magneto-optical disk, a ROM, a CD-ROM, or a storage device such as a hard disk built in a computer system.
 さらに「コンピュータ読み取り可能な記録媒体」とは、インターネット等のネットワークや電話回線等の通信回線を介してプログラムを送信する場合の通信回線のように、短時間、動的にプログラムを保持するもの、その場合のサーバやクライアントとなるコンピュータシステム内部の揮発性メモリのように、一定時間プログラムを保持しているものも含んでもよい。また上記プログラムは、前述した機能の一部を実現するためのものであっても良く、さらに前述した機能をコンピュータシステムにすでに記録されているプログラムとの組み合わせで実現できるものであってもよい。 Furthermore, the “computer-readable recording medium” is one that holds a program dynamically for a short time, such as a communication line when transmitting a program via a network such as the Internet or a communication line such as a telephone line. In this case, a volatile memory in a computer system serving as a server or a client in that case may also include one that holds a program for a certain period of time. The program may be for realizing a part of the functions described above, or may be realized in combination with the program already recorded in the computer system.
 また、上述した実施形態における無人搬送車20を、LSI(Large Scale Integration)等の集積回路として実現してもよい。無人搬送車20の各機能ブロックは個別にプロセッサ化してもよいし、一部、又は全部を集積してプロセッサ化してもよい。また、集積回路化の手法はLSIに限らず専用回路、又は汎用プロセッサで実現してもよい。また、半導体技術の進歩によりLSIに代替する集積回路化の技術が出現した場合、当該技術による集積回路を用いてもよい。 In addition, the automated guided vehicle 20 in the above-described embodiment may be realized as an integrated circuit such as an LSI (Large Scale Integration). Each functional block of the automatic guided vehicle 20 may be individually processorized, or part or all may be integrated and processorized. Further, the method of circuit integration is not limited to LSI's, and implementation using dedicated circuitry or general purpose processors is also possible. In the case where an integrated circuit technology comes out to replace LSI's as a result of the advancement of semiconductor technology, integrated circuits based on such technology may also be used.
2・・・搬送システム、11・・・配送車、20・・・無人搬送車、21・・・スマートスピーカー、22・・・マンション管理サーバ、30・・・通信ネットワーク、201・・・受け取り可否情報取得部、202・・・配達可否決定部、203・・・経路情報取得部、204・・・走行経路決定部、205・・・認証情報記憶部、206・・・無人搬送車通信部、207・・・走行部 2 ... transport system, 11 ... delivery vehicle, 20 ... unmanned transport vehicle, 21 ... smart speaker, 22 ... apartment management server, 30 ... communication network, 201 ... acceptability Information acquisition unit 202: delivery availability determination unit 203: route information acquisition unit 204: travel route determination unit 205: authentication information storage unit 206: unmanned carrier communication unit, 207 ··· Running unit

Claims (13)

  1.  少なくとも1つの配達物を積載して建物内を自走し、前記配達物ごとに指定された前記配達物の配達先へ前記配達物を順に搬送する搬送ロボットであって、
     前記配達物の受け取り可否を示す受け取り可否情報を前記配達物の配達先ごとに取得する受け取り可否情報取得部と、
     前記受け取り可否情報に基づいて、前記配達先へ配達するか否かを前記配達物ごとに決定する配達可否決定部と、
     前記建物内における自走可能な経路を示す自走可能経路情報を取得する経路情報取得部と、
     前記配達可否決定部によって配達すると決定された前記配達物を前記配達先へ搬送するための走行経路を、前記自走可能経路情報に基づいて決定する走行経路決定部と、
     前記走行経路に基づいて前記建物内を走行する走行部と、
     を備えることを特徴とする搬送ロボット。
    A transport robot that loads at least one delivery, travels in a building, and sequentially transports the delivery to a delivery destination of the delivery designated for each delivery.
    A receipt / non-acceptance information acquisition unit that obtains, for each delivery destination of the delivery, receipt / non-delivery information indicating whether or not the delivery can be received;
    A delivery availability determination unit that determines, for each delivery, whether to deliver to the delivery destination based on the receipt availability information;
    A route information acquisition unit for acquiring self-propelled route information indicating a self-propelled route in the building;
    A travel route determination unit that determines a travel route for transporting the deliverable determined to be delivered by the delivery availability determination unit to the delivery destination based on the self-propelled route information;
    A traveling unit that travels in the building based on the traveling route;
    A transport robot comprising:
  2.  前記受け取り可否情報は、前記配達物の受取人によって指定された前記受け取り可否を示す情報である
     ことを特徴とする請求項1に記載の搬送ロボット。
    The transfer robot according to claim 1, wherein the reception availability information is information indicating the reception availability designated by a recipient of the delivery.
  3.  前記受け取り可否情報は、前記配達物の受取人によってスマートスピーカーに入力された情報に基づく情報である
     ことを特徴とする請求項2に記載の搬送ロボット。
    The transfer robot according to claim 2, wherein the receipt / non-acceptance information is information based on information inputted to a smart speaker by a recipient of the delivery.
  4.  前記受け取り可否情報は、前記配達先における前記配達物の受取人の在否に基づく情報である
     ことを特徴とする請求項1から請求項3のうちいずれか一項に記載の搬送ロボット。
    The transfer robot according to any one of claims 1 to 3, wherein the receipt / non-acceptance information is information based on the presence or absence of a recipient of the delivery at the delivery destination.
  5.  前記受け取り可否情報は、前記配達先に設置されたスマートメーター又は分電盤に備えられたセンサーによって検知された電力利用状態に基づいて判定された前記在否に基づく情報である
     ことを特徴とする請求項4に記載の搬送ロボット。
    The reception availability information is information based on the presence or absence determined based on a power usage state detected by a smart meter installed at the delivery destination or a sensor provided in a distribution board. The transfer robot according to claim 4.
  6.  前記建物内のゲートを管理する建物管理装置に前記ゲートを通過することを許可させるための認証情報を記憶する認証情報記憶部と、
     前記建物管理装置と通信接続し、前記認証情報記憶部に記憶された前記認証情報を前記建物管理装置へ送信する通信部と、
     を備えることを特徴とする請求項1から請求項5のうちいずれか一項に記載の搬送ロボット。
    An authentication information storage unit that stores authentication information for allowing a building management apparatus that manages a gate in the building to pass through the gate;
    A communication unit that is communicably connected to the building management apparatus and transmits the authentication information stored in the authentication information storage unit to the building management apparatus;
    The transfer robot according to any one of claims 1 to 5, comprising:
  7.  前記配達可否決定部は、配達すると決定された複数の前記配達物の配達順序を、前記配達先の位置に基づいて決定し、
     前記走行経路決定部は、前記配達順序に基づいて前記走行経路を決定する ことを特徴とする請求項1から請求項6のうちいずれか一項に記載の搬送ロボット。
    The delivery availability determination unit determines the delivery order of the plurality of deliveries determined to be delivered based on the location of the delivery destination,
    The transfer robot according to any one of claims 1 to 6, wherein the traveling route determination unit determines the traveling route based on the delivery order.
  8.  前記受け取り可否情報取得部は、前記配達物の受取人によって指定された前記配達物の配達時間を示す配達時間情報を取得し、
     前記配達可否決定部は、配達すると決定された複数の前記配達物の配達順序を、前記配達時間情報に基づいて決定し、
     前記走行経路決定部は、前記前記配達可否決定部によって決定された前記配達順序に基づいて前記走行経路を決定する
     ことを特徴とする請求項1から請求項7のうちいずれか一項に記載の搬送ロボット。
    The receipt / non-acceptance information acquisition unit acquires delivery time information indicating a delivery time of the delivery designated by the recipient of the delivery,
    The delivery availability determination unit determines the delivery order of the plurality of deliveries determined to be delivered based on the delivery time information,
    The travel route determination unit determines the travel route on the basis of the delivery order determined by the delivery availability determination unit. Transport robot.
  9.  前記受け取り可否情報取得部は、携帯電話網、インターネット回線、配達先に設置されたスマートメーター又は分電盤に備えられたセンサー、又は、前記建物内の通路の電源に取り付けられた通信機器を経由したPLCのうち、少なくとも1つを介して前記受け取り可否情報を取得する ことを特徴とする請求項1から請求項8のうちいずれか一項に記載の搬送ロボット。 The receipt / non-acceptance information acquisition unit may be via a mobile phone network, an internet connection, a smart meter installed at a delivery destination, a sensor provided on a distribution board, or a communication device attached to a power supply in the passage in the building. The transfer robot according to any one of claims 1 to 8, wherein the reception availability information is acquired via at least one of the PLCs.
  10.  前記走行経路決定部は、前記配達先に設置されたスマートメーター又は分電盤に備えられたセンサー、又は、前記建物内の通路の電源に取り付けられた通信機器からの電波に基づく情報を利用して前記走行経路を決定する ことを特徴とする請求項1から請求項9のうちいずれか一項に記載の搬送ロボット。 The travel route determination unit uses information based on radio waves from a sensor installed on a smart meter or a distribution board installed at the delivery destination, or a communication device attached to a power supply in a passage in the building. The transport robot according to any one of claims 1 to 9, wherein the travel route is determined.
  11.  配達物の配達先ごとに設置された通信装置と、少なくとも1つの配達物を積載して建物内を自走し、前記配達物ごとに指定された前記配達物の配達先へ前記配達物を順に搬送する搬送ロボットと、を有する搬送システムであって、
     前記通信装置は、
     前記配達物の受け取り可否を示す受け取り可否情報を搬送ロボットへ送信する受け取り可否情報送信部、
     を備え、
     前記搬送ロボットは、
     前記受け取り可否情報を前記配達物の配達先ごとに取得する受け取り可否情報取得部と、
     前記受け取り可否情報に基づいて、前記配達先へ配達するか否かを前記配達物ごとに決定する配達可否決定部と、
     前記建物内における自走可能な経路を示す自走可能経路情報を取得する経路情報取得部と、
     前記配達可否決定部によって配達すると決定された前記配達物を前記配達先へ搬送するための走行経路を、前記自走可能経路情報に基づいて決定する走行経路決定部と、
     前記走行経路に基づいて前記建物内を走行する走行部と、
     を備えることを特徴とする搬送システム。
    A communication device installed for each delivery destination of the delivery, at least one delivery loaded, self-propelled in the building, and the delivery to the delivery destination of the delivery designated for each delivery in order A transfer system having a transfer robot for transferring
    The communication device is
    A receipt / non-delivery information transmission unit that transmits receipt / non-delivery information indicating whether or not to receive the delivery to the transport robot,
    Equipped with
    The transfer robot is
    A receipt / non-delivery information acquisition unit for obtaining the delivery / non-delivery information for each delivery destination of the delivery;
    A delivery availability determination unit that determines, for each delivery, whether to deliver to the delivery destination based on the receipt availability information;
    A route information acquisition unit for acquiring self-propelled route information indicating a self-propelled route in the building;
    A travel route determination unit that determines a travel route for transporting the deliverable determined to be delivered by the delivery availability determination unit to the delivery destination based on the self-propelled route information;
    A traveling unit that travels in the building based on the traveling route;
    A transport system comprising:
  12.  少なくとも1つの配達物を積載して建物内を自走し、前記配達物ごとに指定された前記配達物の配達先へ前記配達物を順に搬送する搬送ロボットのコンピュータによる搬送方法であって、
     前記配達物の受け取り可否を示す受け取り可否情報を前記配達物の配達先ごとに取得する受け取り可否情報取得ステップと、
     前記受け取り可否情報に基づいて、前記配達先へ配達するか否かを前記配達物ごとに決定する配達可否決定ステップと、
     前記建物内における自走可能な経路を示す自走可能経路情報を取得する経路情報取得ステップと、
     前記配達可否決定ステップによって配達すると決定された前記配達物を前記配達先へ搬送するための走行経路を、前記自走可能経路情報に基づいて決定する走行経路決定ステップと、
     前記走行経路に基づいて前記建物内を走行する走行ステップと、
     を有することを特徴とする搬送方法。
    A computer-implemented transport method of a transport robot which loads at least one deliverable and travels in a building and transports the deliverable in order to a delivery destination of the deliverable designated for each deliverable,
    A receipt / non-acceptance information acquiring step of acquiring, for each delivery destination of the delivery, receipt / non-delivery information indicating whether or not the delivery can be received;
    A delivery availability determination step of determining for each delivery item whether delivery is to be made to the delivery destination based on the receipt availability information;
    A route information acquisition step of acquiring self-propelled route information indicating a self-propelled route in the building;
    A travel route determination step of determining a travel route for transporting the delivery determined to be delivered by the delivery availability determination step to the delivery destination based on the self-propelled route information;
    A traveling step of traveling in the building based on the traveling route;
    A transfer method characterized by comprising:
  13.  少なくとも1つの配達物を積載して建物内を自走し、前記配達物ごとに指定された前記配達物の配達先へ前記配達物を順に搬送する搬送ロボットのコンピュータに、
     前記配達物の受け取り可否を示す受け取り可否情報を前記配達物の配達先ごとに取得する受け取り可否情報取得ステップと、
     前記受け取り可否情報に基づいて、前記配達先へ配達するか否かを前記配達物ごとに決定する配達可否決定ステップと、
     前記建物内における自走可能な経路を示す自走可能経路情報を取得する経路情報取得ステップと、
     前記配達可否決定ステップによって配達すると決定された前記配達物を前記配達先へ搬送するための走行経路を、前記自走可能経路情報に基づいて決定する走行経路決定ステップと、
     前記走行経路に基づいて前記建物内を走行する走行ステップと、
     を実行させるための搬送プログラム。
    To a computer of a transport robot that loads at least one delivery, travels in a building, and sequentially transports the delivery to the delivery destination of the delivery designated for each delivery;
    A receipt / non-acceptance information acquiring step of acquiring, for each delivery destination of the delivery, receipt / non-delivery information indicating whether or not the delivery can be received;
    A delivery availability determination step of determining for each delivery item whether delivery is to be made to the delivery destination based on the receipt availability information;
    A route information acquisition step of acquiring self-propelled route information indicating a self-propelled route in the building;
    A travel route determination step of determining a travel route for transporting the delivery determined to be delivered by the delivery availability determination step to the delivery destination based on the self-propelled route information;
    A traveling step of traveling in the building based on the traveling route;
    Transport program for running
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