WO2019119431A1

WO2019119431A1 - Human-computer interaction method and apparatus, terminal device, and computer readable storage medium

Info

Publication number: WO2019119431A1
Application number: PCT/CN2017/118047
Authority: WO
Inventors: 张含波
Original assignee: 深圳前海达闼云端智能科技有限公司
Priority date: 2017-12-22
Filing date: 2017-12-22
Publication date: 2019-06-27
Also published as: CN108351707A; CN108351707B

Abstract

A human-computer interaction method and apparatus, a terminal device, and a computer readable storage medium, relating to the technical field of robots. The human-computer interaction method, applied to a terminal device having a human-computer interaction function, comprises: an identification module (401), configured to identify whether there is an interaction object; an information extraction module (402), configured to extract identity information of the interaction object when the identification module determines that the interaction object is recognized; a determining module (403), configured to determine a user profile corresponding to the identity information on the basis of a mapping relationship between the identity information of the interaction object and the user profile; and a response module (404), configured to make a response matching the interaction object according to the user profile. On the basis of the human-computer interaction method and apparatus, the terminal device, and the computer readable storage medium, cross interaction between the terminal device having a human-computer interaction function and multiple interaction objects can be realized, so that the human-computer interaction process is more friendly.

Description

Human-computer interaction method, device, terminal device and computer readable storage medium

Technical field

The present application relates to the field of robot technology, and in particular, to a human-computer interaction method, device, terminal device, and computer readable storage medium.

Background technique

Human-computer interaction or Human-Machine Interaction (HCI or HMI) is a study of the interaction between systems and users. The system can be a wide variety of machines or computerized systems and software. Taking an interactive robot as an example, the robot can communicate with the user through a computer system. In the existing human-computer interaction scheme, when the robot and the user perform a human-machine dialogue, it needs to be based on context information (continuous in a certain period of time). The input information) makes a reasonable understanding and response to achieve control and operation of the robot.

In the process of implementing the present application, the inventor found that, in the existing technical solution of human-computer interaction, the robot can make a reasonable understanding and reply based on the context information, and realize a human-machine dialogue with the user. However, in the existing technical solution, the robot can only provide services for the current user in sequence during the interaction with the user. When the interaction is interrupted, the robot cannot continue. Therefore, the current robot can only be in the same time period. Realize the interaction with a user, that is, the robot can not face multiple users at the same time, and realize human-computer interaction with multiple users.

Summary of the invention

One technical problem to be solved by some embodiments of the present application is to provide a human-computer interaction method to solve the above technical problems.

An embodiment of the present application provides a human-computer interaction method, which is applied to a terminal device having a human-computer interaction function. The human-computer interaction method includes: determining the identity information of the interaction object when the interaction object is identified; determining the user profile corresponding to the identity information based on the mapping relationship between the identity information of the interaction object and the user profile; and according to the user profile, Make a response that matches the interactive object.

The embodiment of the present application further provides a human-machine interaction device, which is applied to a terminal device having a human-computer interaction function. The human-machine interaction device includes: an identification module, configured to identify whether there is an interaction object; and an information extraction module, configured to: when the identification module determines that the interaction object is recognized, extract identity information of the interaction object; and determine a module, configured to use the identity of the interaction object The mapping relationship between the information and the user profile determines a user profile corresponding to the identity information; and the response module is configured to perform a response matching the interaction object according to the user profile.

The embodiment of the present application further provides a terminal device, including: at least one processor; and a memory communicatively coupled to the at least one processor; wherein the memory stores instructions executable by the at least one processor, the instructions being processed by at least one The apparatus is executed to enable at least one processor to perform the human-computer interaction method involved in any of the method embodiments of the present application.

The embodiment of the present application further provides a computer readable storage medium, which stores computer instructions for causing a computer to execute the human-computer interaction method involved in any method embodiment of the present application.

Compared with the prior art, the embodiment of the present application can realize simultaneous interaction with different interaction objects. When the terminal device having the human-computer interaction function extracts the identity information of the interaction object, and then based on the identity information of the interaction object and the user profile. The mapping relationship between the two determines the user profile corresponding to the identity information, so that a response matching the interaction object can be made according to the user profile corresponding to each interaction object, thereby implementing a face-to-face interaction object. The function of machine interaction greatly enhances the user experience.

DRAWINGS

The one or more embodiments are exemplified by the accompanying drawings in the accompanying drawings, and FIG. The figures in the drawings do not constitute a scale limitation unless otherwise stated.

1 is a specific flowchart of a human-computer interaction method according to a first embodiment of the present application;

2 is a specific flowchart of a human-computer interaction method according to a second embodiment of the present application;

3 is a specific flowchart of a human-computer interaction method according to a third embodiment of the present application;

4 is a block diagram showing a human-machine interaction device according to a fourth embodiment of the present application;

Figure 5 is a block schematic diagram of a terminal device in a fifth embodiment of the present application.

Detailed ways

In order to make the objects, the technical solutions and the advantages of the present application more clear, some embodiments of the present application will be further described in detail below with reference to the accompanying drawings and embodiments. It is understood that the specific embodiments described herein are merely illustrative of the application and are not intended to be limiting.

The first embodiment of the present application relates to a human-computer interaction method, which is mainly applied to a terminal device having a human-computer interaction function.

It should be noted that the terminal device in the embodiment may be an interactive robot, and the interaction object may be any use group. The limitation is not limited herein. For the sake of easy understanding, the following describes the human-computer interaction method shown in FIG. 1 . The specific process will be explained.

In step 101, it is determined whether an interactive object is recognized.

Specifically, if it is determined that the interactive object is identified, then step 102 is entered; otherwise, step 101 is continued until it is determined that the interactive object is identified, proceeds to step 102, or the terminal device exits the human-computer interaction mode.

In this embodiment, an interaction object appears in the detection of the acquisition area, or when the sound information is recognized, it is determined that the interaction object is recognized. This is for illustrative purposes only and is not intended to limit the scope of protection of the present embodiment. Other ways of identifying the interactive object are also within the scope of the present embodiment.

It should be noted that the collection area mentioned in the embodiment may be appropriately set by a person skilled in the art according to various occasions such as the use occasion of the interactive robot and the use of the crowd, for example, the position of the interactive robot. As the center of the circle, the area with a radius of 1 meter is used as the collection area. If a user (interactive object) appears in the area, or if the sound collection device determines that the user's voice information is recognized in the area, it is determined that the interaction is recognized. Object.

It should be noted that, according to the sound collection device, the sound information of the user is determined in the area according to the sound collection device, specifically, the position of the interaction object is determined by the speed of the sound, thereby determining the identified position. Whether the sound information comes from this area.

In addition, after identifying the user's voice information and determining to identify the interaction object, the user voice collected by the sound collection device may be at a certain frequency, and it may be determined that the interaction object is recognized.

It should be noted that the above is only an example, and does not limit the scope of protection of the present application. Those skilled in the art can set the conditions for determining the identified interactive object as needed, and no limitation is made herein.

In addition, in practical applications, in order to ensure the accuracy of the interaction operation and avoid misoperation, it is determined that the identified user needs to perform after determining that the user entering the collection area has made a specific action or issued a specific sound. Interactive object of human-computer interaction.

It should be noted that the above is only an example, and does not limit the scope of protection of the present application. Those skilled in the art may set specific conditions for identifying an interactive object as needed, and are not limited herein.

Step 102: Extract identity information of the interaction object.

Specifically, the identity information of the interaction object may be the voiceprint information of the interaction object and/or the face information of the interaction object, that is, after the interaction object enters the collection area, the voice recording device is opened, and the voiceprint of the interaction object is collected. Information, and/or open the image capture device to collect face information of the interactive object.

In addition, in order to improve the accuracy of the extracted identity information of the interactive object, and avoiding the fact that the collected facial information is unclear, the voiceprint information is unclear, and the identification of the identity of the interactive object is affected, the embodiment may adopt the following specific implementation: Before determining the identification of the interactive object and extracting the identity information of the interactive object, the location information of the interaction object is further obtained, and the location information is reasonably judged, for example, determining whether the obtained location information is related to the preset location information. match.

It should be noted that the preset location information can satisfy the clear and complete collection of the face information of the interactive object and/or the voiceprint information collected to the interactive object.

Further, if the location information of the interactive object can be clearly and completely collected to the face information of the interactive object, the interactive robot is controlled to open the image capturing device, and the face information of the interactive object is collected, if the interactive robot can Clearly collecting the voiceprint information of the interactive object, then controlling the interactive robot to open the voice collection device, and collecting the voiceprint information of the interactive object. The collected voiceprint information and/or face information is used as the identity information of the interactive object. Otherwise, a prompt message may be issued to prompt the interactive object to move the location until the location of the interactive object conforms to the conditional location for extracting the identity information.

Step 103: Determine a user profile corresponding to the identity information.

Specifically, in this embodiment, the operation of determining the user profile corresponding to the identity information is specifically determined based on the mapping relationship between the identity information of the interaction object and the user profile.

It should be noted that, in this embodiment, the interaction object and the user profile are in one-to-one correspondence. Since the identity information of each interaction object is unique, the identity information of the interaction object and the user profile are set by using one. Corresponding mapping relationship, so that after extracting the identity information of the interaction object, the user profile corresponding to the interaction object can be quickly determined.

In addition, the user profile in the embodiment is mainly used for storing the context interaction content of the corresponding interaction object, that is, recording the instruction and response made by the interaction object and the interaction robot in the human-computer interaction process. .

In addition, it should be noted that, regarding the format of the contextual interaction content recorded in the user profile and the recording mode, those skilled in the art can appropriately set according to actual needs, and no limitation is made herein.

Step 104: According to the user profile, make a response that matches the interaction object, and end the interaction process.

In this embodiment, the context interaction content of the interaction object is obtained from the user profile corresponding to the interaction object, and then the response matching the interaction object is made according to the context interaction content, so that the response of the interaction robot is made. It is in line with the interaction requirements of the current interactive object.

In addition, it is worth mentioning that, in order to further enhance the user experience, after performing a human-computer interaction, if the interactive robot receives a difference between the content of the interactive object feedback and the response, the content is updated according to the content of the interaction object feedback. The contextual interaction content in the user profile corresponding to the interaction object, thereby ensuring the accuracy of subsequent human-computer interaction, how to update the user profile, and when to update the user profile, those skilled in the art can set according to actual needs. There are no restrictions here.

It should be noted that the above-mentioned human-computer interaction is described by taking an interactive object as an example. In an actual application, if multiple interactive objects appear in the collection area, the interactive robot may sequentially extract according to the occurrence of the interactive object. The identity information of each interactive object is sequentially entered into subsequent processing according to the order of completion until a matching response is made to each interactive object.

In addition, the above is only an example, and does not limit the scope of protection of the present application. Those skilled in the art can set the execution manner of the interactive robot in response to the interactive object in the human-computer interaction according to the need, and the limitation is not limited herein. .

With the above description, it is not difficult to find that, when the terminal device having the human-computer interaction function starts the human-computer interaction function, the identity information of the interaction object is extracted when the interaction object is determined to be recognized, Then, based on the mapping relationship between the identity information of the interaction object and the user profile, the user profile corresponding to the identity information is determined, so that a response matching the interaction object may be made according to the user profile corresponding to each interaction object, and then The function of man-machine interaction for multiple interactive objects is realized at the same time, which greatly improves the user experience.

A second embodiment of the present application relates to a human-computer interaction method. The embodiment is further improved on the basis of the first embodiment. The specific improvement is: after extracting the identity information of the interactive object, before determining the user profile corresponding to the identity information, it is also required to detect whether the terminal device exists and The user profile corresponding to the interaction object is used for subsequent operations according to the detection result. The specific process is shown in Figure 2.

Specifically, in this embodiment, step 201 to step 206 are included, wherein steps 201 to 202 are substantially the same as steps 101 to 102 in the first embodiment, respectively, and steps 205 to 206 are respectively performed with the first implementation. Steps 103 to 104 in the example are roughly the same, and are not described here. The following mainly introduces the differences:

Step 203: Detect whether a user profile corresponding to the interaction object exists in the terminal device. If there is no user profile corresponding to the interaction object in the terminal device, the process proceeds to step 204; otherwise, the process proceeds to step 205.

Step 204: Create a user profile corresponding to the interaction object according to the identity information.

In this embodiment, detecting whether a user profile corresponding to the interaction object exists in the terminal device may be implemented by: detecting whether a user profile corresponding to the interaction object exists in the cache space of the terminal device, which may be based on a confidence The threshold value is used to determine whether there is a user profile corresponding to the interaction object in the cache space of the terminal device. For example, the preset confidence threshold is 90%. If the calculation is performed, the confidence value obtained is greater than or equal to the preset confidence. If the threshold is set, the user profile corresponding to the interaction object exists in the cache space of the terminal device, and the corresponding user profile is not created for the interaction object. If the calculation is performed, the confidence value obtained is less than the preset confidence threshold. Then, it is determined that the user profile corresponding to the interaction object does not exist in the cache space of the terminal device. At this time, it is necessary to further determine whether there is a user profile corresponding to the interaction object in the history database of the terminal device.

Specifically, for example, by comparing the voiceprint information in the identity information of the current interactive object with the voiceprint information stored in the terminal device, if the matching degree is greater than or equal to 90%, the terminal device is determined to be cached. If there is a user profile corresponding to the interaction object in the space, it is not necessary to create a corresponding user profile for the interaction object. If the matching degree of the two is less than 90%, it is determined that the user profile corresponding to the interaction object does not exist in the cache space of the terminal device. At this time, it is necessary to further determine whether there is a user profile corresponding to the interaction object in the history database of the terminal device.

It should be noted that, for the calculation of the confidence value, a person skilled in the art can perform a reasonable calculation according to a statistical algorithm, and details are not described herein again.

In this embodiment, the process of determining whether there is a user profile corresponding to the interaction object in the history database of the terminal device is substantially the same as the process of determining whether the user profile corresponding to the interaction object exists in the cache space of the terminal device. It can also be judged based on the confidence threshold. If it is determined that the user profile corresponding to the interaction object does not exist in the history database of the terminal device, according to the identity information, a corresponding user profile is created for the interaction object in the cache space, and if the terminal device is in the history database If there is a user profile corresponding to the interaction object, the user profile corresponding to the interaction object is obtained from the history database, and the user profile is transferred to the cache space.

It should be noted that the buffer space in the embodiment refers to a buffer of a terminal device, that is, a buffer for data exchange (referred to as a Cache), and the principle that the cache can help the hardware to run faster is in this embodiment. Before the user profile corresponding to the interaction object is created according to the identity information, the user profile corresponding to the interaction object exists in the cache of the terminal device, and the user profile corresponding to the interaction object exists in the cache space. Obtained, so as to ensure that the terminal device can respond quickly and give the user (interactive object) a better experience during the human-computer interaction process.

The historical database mentioned in this embodiment is specifically created in the memory of the terminal device, or a remote server, and is not limited herein. Therefore, by saving the user profile that is not used temporarily to the history database, it can be permanently protected to avoid data loss when abnormal conditions such as power failure occur.

In addition, in the actual application, in order to ensure the security of the data, the user profile stored in the cache space may be updated to the history database periodically during the interaction between the terminal device and the interaction object, and the technical personnel in the field may set the specific implementation as needed. Way, there is no limit here.

In addition, it is worth mentioning that the degree of confidence, usually referred to in the art as reliability, confidence level, confidence coefficient, etc., refers to the probability that an error may be made when the overall parameter falls within a certain interval. Therefore, by setting a reasonable confidence threshold, it is possible to ensure the accuracy of the detection result as much as possible within the allowable error range.

In addition, in this embodiment, since the extracted identity information of the interactive object may be voiceprint information and/or face information, the voiceprint information and the face information may be extracted by the location and voice of the interaction object. The size and so on, so you can set a confidence threshold for the voiceprint information, such as the probability that the requirement falls within the correct range is 90%, the probability of falling within the error range is 10%; the confidence level for the face information setting The threshold may be 95% for the requirement to fall within the correct range and 5% for the error range.

In addition, in order to facilitate the judgment and reduce the judgment logic, it is also possible to make a reasonable trade-off according to the voiceprint information and the face information, and select a reasonable confidence threshold, and the specific implementation manner will not be repeated here.

In addition, a confidence threshold for determining whether a user profile corresponding to the interaction object exists in the cache space of the terminal device, and a confidence threshold for determining whether the user profile corresponding to the interaction object exists in the history database of the terminal device , can be the same or different, there is no limit here.

It should be noted that the above is only an example, and does not limit the scope of protection of the present application. Those skilled in the art can set a specific confidence threshold as needed, and no limitation is made herein.

It is not difficult to find that, in the embodiment of the present application, before the user profile corresponding to the interaction object is created according to the identity information, whether the user profile corresponding to the interaction object exists in the terminal device is detected. When the user profile corresponding to the interaction object does not exist in the terminal device, the step of creating the user profile corresponding to the interaction object according to the identity information is performed, thereby avoiding repeatedly creating the user profile repeatedly, thereby saving the storage space of the terminal device. And easy to manage.

The third embodiment of the present application relates to a human-computer interaction method. The embodiment is further improved on the basis of the first embodiment. The specific improvement is: obtaining a user profile and making a response matching the interaction object. After that, it is further determined whether the interaction with the interaction object needs to be ended, and the subsequent operation is performed according to the judgment result, and the specific process is as shown in FIG. 3 .

Specifically, in this embodiment, the steps 301 to 306 are included, and the steps 301 to 304 are respectively the same as the steps 101 to 104 in the first embodiment, and are not described herein again. Where:

In step 305, it is determined whether it is necessary to end the interaction with the interactive object.

Specifically, if it is determined that the interaction with the interaction object needs to be ended, the process proceeds to step 306; otherwise, the response to the interaction object is continued according to the user profile, that is, the interaction between the interaction object and the terminal device is not completed yet, and keep going.

Step 306: Transfer the user profile from the cache space to the history database, and end the interaction process.

Specifically, the context interaction content of the interaction operation needs to be saved to the user configuration file corresponding to the interaction object, and then the user configuration file is transferred from the cache space to the history database, so that the interaction object is next time. When performing human-computer interaction, the terminal device can make a response that conforms to the current interaction. Moreover, after the user profile is transferred from the cache space to the history database, the occupation of the cache space of the terminal can be greatly reduced, thereby avoiding waste of resources, and enabling the terminal device to quickly process other instructions.

It should be noted that the above is merely illustrative and does not limit the scope of protection of the present application.

It is not difficult to find that the embodiment of the present application determines whether it is necessary to end the interaction with the interaction object after determining the response matching the interaction object according to the user profile according to the prior art. It is necessary to end the interaction with the interactive object, save the context interaction content of the interaction operation to the user configuration file, and transfer the user configuration file from the cache space to the history database, thereby greatly reducing the occupation of the cache space of the terminal device. Avoid waste of resources, enabling the terminal device to quickly process other instructions.

The fourth embodiment of the present application relates to a human-machine interaction device. For a specific implementation of the human-machine interaction device, refer to the description of the method embodiment. The specific structure is shown in FIG. 4 .

As shown in FIG. 4, the human-machine interaction device 400 mainly includes an identification module 401, an information extraction module 402, a determination module 403, and a response module 404.

The human-machine interaction device 400 is mainly applied to a terminal device having a human-computer interaction function, and the human-machine interaction device 400 realizes the human-machine through the cooperation of the internal identification module 401, the information extraction module 402, the determination module 403, and the response module 404. Interaction.

Specifically, the identification module 401 identifies whether there is an interaction object, and when the interaction object is identified, the information extraction module 402 is used to extract the identity information of the interaction object. After the identity information of the interaction object is extracted, the determination module 403 is used. The mapping relationship between the identity information of the interaction object and the user profile determines the user profile corresponding to the identity information, and finally the response module 404 makes a response matching the interaction object according to the user profile, and completes a human-computer interaction operation.

It is not difficult to find by the above description that the embodiment of the present application uses the identification module to identify whether there is an interactive object, and when determining to identify the interactive object, extracts the identity information of the interactive object by using the information extraction module, and then The determining module determines the user profile corresponding to the identity information based on the mapping relationship between the identity information of the interaction object and the user profile, and finally uses the response module to make the interaction object according to the user profile corresponding to each interaction object. The matching response, in turn, realizes the function of man-machine interaction facing multiple interactive objects at the same time, which greatly improves the user experience.

The device embodiments described above are merely illustrative and do not limit the scope of the application. In practical applications, those skilled in the art may select some or all of the modules according to actual needs to implement the embodiment. The purpose of the program is not limited here.

A fifth embodiment of the present application relates to a terminal device, and the specific structure is as shown in FIG. 5.

The terminal device includes one or more processors 500 and a memory 600. One processor 500 is exemplified in FIG.

In this embodiment, each functional module in the human-machine interaction device involved in the foregoing embodiment is deployed on the processor 500, and the processor 500 and the memory 600 can be connected through a bus or other manner. Connection is an example.

The memory 600 is a computer readable storage medium, and can be used to store a software program, a computer executable program, and a module, such as a program instruction/module corresponding to the human-computer interaction method involved in any method embodiment of the present application. The processor 500 executes various functional applications and data processing of the server by executing software programs, instructions, and modules stored in the memory 600, that is, implementing the human-computer interaction method involved in any method embodiment of the present application.

The memory 600 may include a storage program area and an storage data area, wherein the storage program area may store an operating system, an application required for at least one function; the storage data area may establish a history database, store a user profile, and the like. Moreover, memory 600 can include high speed random access memory, and can also include memory, such as at least one magnetic disk storage device, flash memory device, or other solid state storage device. In some embodiments, memory 600 can optionally include memory remotely located relative to processor 500, which can be connected to the terminal device over a network. Examples of such networks include, but are not limited to, the Internet, intranets, local area networks, mobile communication networks, and combinations thereof.

In an actual application, at least one processor 500 can be executed in the memory 600, and the instructions are executed by the at least one processor 500, so that the at least one processor 500 can perform the human-computer interaction method involved in any method embodiment of the present application. The control of the human-computer interaction device 400 to complete the interaction process in the human-computer interaction method, and the technical details not described in detail in this embodiment, refer to the human-computer interaction method provided by the embodiment of the present application.

A sixth embodiment of the present application is directed to a computer readable storage medium having stored therein computer instructions that enable a computer to perform the human-computer interaction method involved in any of the method embodiments of the present application.

A person skilled in the art can understand that the above embodiments are specific embodiments for implementing the present application, and in actual application, various changes can be made in form and detail without departing from the spirit of the present invention. And scope.

Claims

A human-computer interaction method is applied to a terminal device having a human-computer interaction function, and the human-computer interaction method includes:

Determining, when the interaction object is identified, extracting identity information of the interaction object;

Determining, according to the mapping relationship between the identity information of the interaction object and the user profile, the user profile corresponding to the identity information;

A response matching the interactive object is made based on the user profile.
The human-computer interaction method according to claim 1, wherein the determining the recognition of the interaction object comprises:

An interactive object appears in the detected acquisition area, or when the sound information is recognized, it is determined that the interactive object is recognized.
The human-computer interaction method according to claim 1 or 2, wherein the extracting the identity information of the interaction object specifically includes:

Obtaining location information of the interaction object;

Controlling, according to the location information, the terminal device to enable the voice collection device, collecting the voiceprint information of the interaction object, and/or opening the image collection device, and collecting the face information of the interaction object;

The collected voiceprint information and/or the face information is used as identity information of the interactive object.
The human-computer interaction method according to any one of claims 1 to 3, wherein the interaction object is in one-to-one correspondence with the user profile, and the user profile is used to store a corresponding context interaction of the interaction object. content.
The human-computer interaction method according to any one of claims 1 to 4, wherein the responding to the interaction object according to the user profile includes:

Obtaining, in the user profile, context interaction content of the interaction object;

A response matching the interactive object is made based on the contextual interaction content.
The human-computer interaction method according to any one of claims 1 to 5, wherein after extracting the identity information of the interaction object, based on a mapping relationship between the identity information of the interaction object and a user profile, Before the user profile corresponding to the identity information, the human-computer interaction method further includes:

Creating and maintaining the user profile corresponding to the interaction object according to the identity information;

The human-computer interaction method further includes: before the user profile corresponding to the interaction object is created according to the identity information, the human-computer interaction method further includes:

Detecting, in the terminal device, whether the user profile corresponding to the interaction object exists;

If the user profile corresponding to the interaction object does not exist in the terminal device, the step of creating the user profile corresponding to the interaction object according to the identity information is performed.
The human-computer interaction method according to claim 6, wherein the detecting the presence of the user profile corresponding to the interaction object in the terminal device comprises:

Determining, by the confidence threshold, whether the user profile corresponding to the interaction object exists in a cache space of the terminal device.
The human-computer interaction method according to claim 7, wherein the creating the user profile corresponding to the interaction object according to the identity information includes:

Determining, according to the confidence threshold, whether the user profile corresponding to the interaction object exists in a history database of the terminal device;

If the user profile corresponding to the interaction object does not exist in the history database of the terminal device, the user profile corresponding to the interaction object is created in the cache space according to the identity information;

If the user profile corresponding to the interaction object exists in the history database of the terminal device, the user profile corresponding to the interaction object is obtained from the history database, and the user configuration is configured. The file is transferred to the cache space.
The human-computer interaction method according to any one of claims 1 to 8, wherein after the responding to the interaction object is made according to the user profile, the human-computer interaction method further comprises:

Determining whether it is necessary to end the interaction with the interactive object;

If it is determined that the interaction with the interaction object needs to be ended, the context interaction content of the current interaction operation is saved into the user profile, and the user profile is transferred from the cache space to the history database. .
A human-machine interaction device is applied to a terminal device having a human-computer interaction function, and the human-machine interaction device includes:

An identification module for identifying whether there is an interactive object;

An information extraction module, configured to: when the identification module determines that the interaction object is identified, extract identity information of the interaction object;

a determining module, configured to determine, according to a mapping relationship between the identity information of the interaction object and a user profile, the user profile corresponding to the identity information;

And a response module, configured to make a response that matches the interaction object according to the user profile.
A terminal device comprising:

At least one processor; and,

a memory communicatively coupled to the at least one processor; wherein

The memory stores instructions executable by the at least one processor, the instructions being executed by the at least one processor to enable the at least one processor to perform the method of any one of claims 1 to 9. Human-computer interaction method.
A computer readable storage medium storing computer instructions for causing the computer to perform the human-computer interaction method of any one of claims 1 to 9.