WO2019058620A1 - Operation assistance device, operation assistance method, and operation assistance program - Google Patents

Operation assistance device, operation assistance method, and operation assistance program Download PDF

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Publication number
WO2019058620A1
WO2019058620A1 PCT/JP2018/016968 JP2018016968W WO2019058620A1 WO 2019058620 A1 WO2019058620 A1 WO 2019058620A1 JP 2018016968 W JP2018016968 W JP 2018016968W WO 2019058620 A1 WO2019058620 A1 WO 2019058620A1
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WO
WIPO (PCT)
Prior art keywords
keyword
advertisement
user
user terminal
keywords
Prior art date
Application number
PCT/JP2018/016968
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French (fr)
Japanese (ja)
Inventor
満長 菊池
智視 竹下
寿之 前田
Original Assignee
株式会社Shirofune
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 株式会社Shirofune filed Critical 株式会社Shirofune
Publication of WO2019058620A1 publication Critical patent/WO2019058620A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • GPHYSICS
    • G09EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09FDISPLAYING; ADVERTISING; SIGNS; LABELS OR NAME-PLATES; SEALS
    • G09F19/00Advertising or display means not otherwise provided for

Definitions

  • the present invention relates to an operation support apparatus, an operation support method, and an operation support program, and is particularly applied to browsing Web pages stored in a WWW (World Wide Web) server (hereinafter referred to as a Web server) through the Internet. Preferred.
  • WWW World Wide Web
  • Web server World Wide Web
  • Listing advertising is one such marketing related activity on the Internet.
  • Listing advertisement is a kind of PPC (Pay Per Click) advertisement, and is an advertisement displayed in search results of search engines such as Yahoo (registered trademark) and Google (registered trademark).
  • PPC Payment Per Click
  • the advertiser together with the ad text, pays the ad provider one or more keywords for which the ad text should be registered, the advertisement period, the total budget of the advertisement cost during the advertisement period, and one click Specify (set) advertising costs (cost per click) etc.
  • the searcher designates the one or more keywords and makes a search request to the search engine, a plurality of advertising sentences registered for the one or more keywords are displayed on the search result screen.
  • the cost per click may be set automatically so that the number of clicks is maximized within the budget for one day set by the advertiser, in addition to the case where the advertiser directly specifies it.
  • an advertiser creates a plurality of patterns of advertising texts and keywords (hereinafter referred to as advertising texts and the like) which are considered to be highly effective in experience, and tests that the advertising texts etc are created
  • advertising texts and the like a plurality of patterns of advertising texts and keywords
  • the procedure of testing or publishing with the previous ad text etc. had to be repeated until a satisfactory performance value or effect was obtained.
  • the operation of the listing advertisement by the conventional method is personally dependent on the experience of the advertiser (advertiser), and a large number of advertisement sentences are created by trial and error to test over a long period of time There is a problem that the business opportunity is lost or the operation cost becomes high until the final version of the advertising text or the like is determined.
  • the operation of the conventional listing advertisement is personally dependent on the experience of the advertiser (advertiser), and operates a listing advertisement with high customer appeal for less experienced advertisers. Was difficult.
  • the present invention has been made in view of the above problems, and an object of the present invention is to provide an operation support device, an operation support method, and an operation support program capable of supporting advertisement operation.
  • the operation support apparatus of the present invention is an operation support apparatus that supports the operation of an advertisement, and is characterized by including a keyword presentation unit that classifies keywords into a plurality of categories and presents them. .
  • the keywords to be selected for each category become clear, and the user can easily select the keywords. Also, by combining keywords of different categories, keywords can be set more effectively. Further, more effective setting can be performed by changing the combination according to the keyword characteristic of each category and performing the keyword setting. Also, even when users add new keywords themselves, they can be added based on the current classified keywords, so it is prevented that they can not be effectively set because they are put into another category. it can. In addition, since keywords are selected from each category, it is possible to set a very balanced and effective keyword.
  • the keyword presenting unit of the operation support apparatus of the present invention is characterized in that the keywords classified into a plurality of categories are further classified and presented in each category according to the attribute of the keyword.
  • the user since the keywords classified into each category are further classified (grouped) in each group and presented, the user further selects keywords from among the groups classified (grouped) in each group. By selecting, keywords can be selected more easily and effectively.
  • keywords with similar meanings are displayed side by side, it becomes easy for the user to come up with new keywords that are not displayed but are important, and they can effectively add new keywords themselves.
  • the operation support apparatus of the present invention includes a type acquisition unit that acquires the type of a device for displaying an advertisement, and the keyword presenting unit changes the presentation method according to the type of the device for displaying the advertisement. It features.
  • the method of presentation is changed according to the type of the device for displaying the advertisement. Therefore, whether the device characteristic, for example, a vertically long monitor (display device) or a horizontally long monitor is provided Or, depending on whether the screen is in portrait orientation or in landscape orientation, a flexible display method is possible. Therefore, the convenience is improved because the user can easily view and use.
  • the device characteristic for example, a vertically long monitor (display device) or a horizontally long monitor is provided Or, depending on whether the screen is in portrait orientation or in landscape orientation, a flexible display method is possible. Therefore, the convenience is improved because the user can easily view and use.
  • the keyword presenting unit of the operation support apparatus of the present invention is characterized in that it is presented in a different manner according to the attribute of the keyword.
  • the above-mentioned configuration it is presented in a different mode according to the attribute of the keyword, for example, recommendation (recommendation), a normal proposal, a proposal that has been selected but not selected. Therefore, it functions as reference information or navigation when the user selects a keyword. As a result, even if the user has little experience in operating a listing advertisement, the user can understand and appropriately select the characteristics of the presented keyword, and can efficiently and effectively select the keyword.
  • recommendation recommendation
  • a normal proposal a proposal that has been selected but not selected. Therefore, it functions as reference information or navigation when the user selects a keyword.
  • the keyword presenting unit of the operation support apparatus of the present invention is characterized by presenting a keyword based on an advertisement target (commercial material).
  • the keyword is presented based on the advertisement target (trade material), so even in the case where a plurality of different trade materials are handled, according to each advertisement content while listing the setting situation of the entire keyword You can select the appropriate keyword.
  • the keyword presentation unit of the operation support apparatus of the present invention is characterized in that the keyword is presented in a different manner according to the priority for the effect on the advertisement.
  • the keyword is presented in a different manner according to the priority for the effect on the advertisement. Therefore, it functions as reference information or navigation when the user selects a keyword. As a result, even if the user lacks experience in operating a listing advertisement, the priority of presented keywords can be understood and appropriately selected, so that keywords can be selected efficiently and effectively.
  • the operation support apparatus of the present invention is characterized by including a screen data generation unit characterized by generating screen data having a keyword input space for confirming an effect on an advertisement.
  • the operation support method of the present invention is an operation support method for supporting the operation of an advertisement, and the keyword presenting unit has a step of classifying keywords into a plurality of categories and presenting them. It features.
  • the operation support program of the present invention is an operation support program for supporting the operation of an advertisement, and operates a computer as a keyword presentation unit that classifies keywords into a plurality of categories and presents them. It features.
  • an operation support device As described above, according to the present invention, it is possible to provide an operation support device, an operation support method, and an operation support program that can support advertisement operation.
  • the operation support system 1 at least includes a plurality of user terminals 2 and a server 3 connected to the plurality of user terminals 2 via the network 4.
  • FIG. 2 is a block diagram of the user terminal 2.
  • the user terminal 2 is a PC (Personal Computer) or a portable terminal (for example, a smartphone or a tablet terminal).
  • the user terminal 2 at least includes a communication unit 201, a storage device 202, an input device 203, a display device 204, and a control unit 205.
  • the communication unit 201 receives data transmitted from the server 3, for example, data to be displayed on the display device 204 via the network 4. Further, the communication unit 201 transmits data such as input contents received by the input device 203 to the server 3 to the server 3 via the network 4.
  • the storage device 202 is, for example, an HDD (Hard Disk Drive) or a semiconductor storage device (SSD (Solid State Drive)).
  • the storage device 202 also stores an identifier unique to each user terminal 2.
  • the input device 203 is, for example, a keyboard, a mouse, a touch panel or the like.
  • the user U operates the input device 203 to make settings necessary for user registration, login, and operation of a listing advertisement (for example, advertisement text of product, keyword of product, advertisement period, advertisement cost during the advertisement period). It is possible to input a total budget, a screen for setting an advertisement cost (CPC) paid to an advertiser per click, and the like.
  • a listing advertisement for example, advertisement text of product, keyword of product, advertisement period, advertisement cost during the advertisement period. It is possible to input a total budget, a screen for setting an advertisement cost (CPC) paid to an advertiser per click, and the like.
  • CPC advertisement cost
  • the display device 204 displays a screen based on the data transmitted from the server 3.
  • a screen for example, a user registration screen, a login screen, a screen for setting items necessary for operating a listing advertisement (for example, an advertisement of a commercial material (target for advertisement), a keyword of commercial material, an advertisement period, At least the total budget of the advertising expenses during the advertising period, and the setting screen such as the advertising expenses (CPC) to be paid to the advertiser per click are included.
  • the control unit 205 controls the user terminal 2.
  • FIG. 3 is a block diagram of the server 3.
  • the server 3 includes a communication unit 301, a storage device 302, a keyword presentation unit 303, a screen data generation unit 304, a device type acquisition unit 305, an advertisement effect confirmation unit 306, an advertisement effect estimation unit 307, and a control unit. And 308 at least.
  • the server 3 includes, for example, a CPU, a RAM, a ROM, and the like. The CPU executes an operation support program to realize the function shown in FIG.
  • the communication unit 301 receives data transmitted from the user terminal 2 via the network 4.
  • data input by the user U using the input device 203 for example, attribute information input at the time of user registration, data input at login, operation of a listing advertisement (hereinafter also referred to as advertisement operation) Data etc. that are input when making the necessary settings.
  • the communication unit 301 transmits screen generation data and the like to the user terminal 2 via the network 4.
  • the storage device 302 is, for example, an HDD (Hard Disk Drive) or a semiconductor storage device (SSD (Solid State Drive)).
  • HDD Hard Disk Drive
  • SSD Solid State Drive
  • user-registered data as shown in FIG. 4A, attribute data of the user U, for example, data such as user name, login ID, contact address, etc. are associated with the user ID for each user U. It is registered.
  • setting items of a listing advertisement set by each user U for example, a commercial item (URL), a device, a brand name, an area, an advertisement, a keyword,
  • a medium is stored in association with the user ID.
  • the device is a type of device for posting an advertisement, and is, for example, a PC, a tablet, a smartphone, or the like.
  • the brand is, for example, a store name, a company name, a product name, and the like.
  • An area is the scope of advertising.
  • a keyword is a word etc. used for a search.
  • the medium is a medium for posting advertisements, and is, for example, Google (registered trademark) or Yahoo (registered trademark).
  • a keyword that is considered appropriate according to information such as a URL that is an advertisement target (trade material) input by the user U is extracted by an algorithm for each individual item. That is, since the related terms of the keywords described in the URL are also acquired, keywords that are not actually described but are highly relevant are also displayed.
  • the storage device 302 stores in advance keywords that are candidates for setting a listing advertisement for each product field (category), according to information such as a URL that is an advertisement target (trade material) input by the user U. You may make it extract the keyword of the field of goods which seems appropriate.
  • a keyword serving as a candidate for setting a listing advertisement is quotient.
  • the category of the commercial material field may be defined using, for example, the Japanese standard industry classification.
  • the keyword may be newly stored in the storage device 302 each time the user U adds a new keyword, and the keyword is automatically acquired from the page of the commercial material (URL), and is newly stored in the storage device 302. May be stored.
  • the storage device 302 also includes various indicators constantly acquired by the advertising effectiveness check unit 306, for example, the number of impressions, the number of clicks, the number of conversions, the click rate, the conversion rate, and the CPA (Return On Advertising Spend) ), ROAS (Return on Advertising Spend: recovery rate of advertising costs invested (the amount of sales per yen for advertising), ROI (Return on Investment: an index representing the return on investment per click on a profit basis), etc. It is stored for each commercial item to be advertised. Further, the storage device 302 stores an operation support program according to the present embodiment.
  • the keyword presentation unit 303 presents a keyword necessary for setting advertisement submission. Specifically, when the user U sets the advertisement advertisement, the keyword presenting unit 303 individually identifies keywords that are considered appropriate according to the information such as the URL that is the advertisement target (merchant) input by the user U. Extract and present by algorithm for each case. Note that (recommended) keywords may be presented for each category with reference to the storage device 302 (database).
  • the screen data generation unit 304 generates screen data to be displayed on the display device 204 of the user terminal 2.
  • the screen displayed on the display device 204 of the user terminal 2 by the screen data generated by the screen data generation unit 304 will be described later with reference to the drawings.
  • the device type acquisition unit 305 acquires the type of the user terminal 2, for example, the type of a PC, a tablet, a smartphone or the like.
  • the advertisement effect confirmation unit 306 confirms the effect when the advertisement operation is performed under the set conditions. Specifically, the advertisement effect confirmation unit 306 acquires, for each predetermined time or a predetermined number of days, data necessary for confirming the effect of the listing advertisement, such as the number of impressions, the number of clicks, and the number of conversions. Further, the advertisement effect confirmation unit 306 calculates various indexes shown in the above-mentioned Table 1 from the acquired data. Further, the data and the index acquired and calculated by the advertisement effect confirmation unit 307 are stored in the storage device 302.
  • the advertisement effect estimation unit 307 estimates the effect when the advertisement operation is performed under the set conditions. Specifically, based on the correlation between the past data acquired by the advertisement effect confirmation unit 306, specifically, the measure taken and the effect actually confirmed by the advertisement effect confirmation unit 306, as shown in FIG. To estimate the improvement effect of keywords described later. For the estimation of the effect by the advertisement effect estimation unit 307, various methods such as Bayesian estimation and binomial theorem can be used, for example.
  • the control unit 308 controls the server 3.
  • FIGS. 5 to 15 are diagrams showing an example of a screen displayed on the user terminal according to the embodiment.
  • the screens shown in FIGS. 5 to 15 are displayed by the screen data generation unit 304 of the server 3 generating screen data and transmitting the screen data to the user terminal 2.
  • 5 to 9 are screens for promotion setting displayed on the display device 204 of the user terminal 2.
  • the user U operates the input device 203 of the user terminal 2 to input basic information.
  • the user U operates the input device 203 to input a promotion name (generic name of a service to be advertised / site name / store name) and a monthly budget, and also a performance indicator (click Choose one or more of:
  • the setting when clicking is selected, the setting is focused on access to the website.
  • conversion it will be a setting that emphasizes the results on the website such as material request / purchase.
  • revenue conversion value
  • it will be set to emphasize the value of each conversion, such as sales amount.
  • you may be configured to be able to select metrics other than click, conversion, and revenue.
  • the user U operates the input device 203 of the user terminal 2 to input information necessary for the cooperation setting.
  • the user U operates the input device 203 to select the medium account type (medium A (for example, Google (registered trademark)), medium B (for example, Yahoo (registered trademark)) , Medium C (for example, one or more of YDN (Yahoo Display AD Network)), an account ID, and an account identification name.
  • medium A for example, Google (registered trademark)
  • medium B for example, Yahoo (registered trademark)
  • Medium C for example, one or more of YDN (Yahoo Display AD Network)
  • an account ID for example, one or more of YDN (Yahoo Display AD Network)
  • YDN Yahoo Display AD Network
  • the user U operates the input device 203 of the user terminal 2 to select the setting for the use function, and at the same time, the product whose focus is on guiding the user U using an advertisement. Enter the URL of the web page and set the so-called landing page that will be displayed when you click on the ad.
  • the user U can select either “use all functions including advertisement setup” or “use only for automatic bidding / reporting”.
  • the user U operates the input device 203 of the user terminal 2 and clicks the icon "Add more focused product page URL", it is possible to add a product (URL) to be further advertised.
  • the user U operates the input device 203 of the user terminal 2 to input information for managing the URL inputted on the screen shown in FIG. 7. Specifically, by operating the input device 203 of the user terminal 2, page URLs, identification names of commercial materials (for example, English conversation), and representative keywords (for example, practice, effects, short term, etc.) regarding commercial materials input. In addition, when the user U operates the input device 203 of the user terminal 2 and clicks the icon "Add more focused product URL page", it is possible to set the product (URL) to be further advertised.
  • product for example, English conversation
  • representative keywords for example, practice, effects, short term, etc.
  • the registration confirmation screen shown in FIG. 9 information for confirming the setting input by the user U on the screens shown in FIGS. 5 to 8 is displayed. Specifically, “promotion name”, “performance indicator”, “monthly budget”, “account name” (account identification name), “medium” (medium account type), “account ID”, “use function”, The setting contents such as "product identification name”, "page URL”, and "representative keyword” are displayed.
  • the promotion basic information is displayed with the contents displayed on the registration confirmation screen shown in FIG. It is set.
  • FIGS. 10 to 15 are screens for creating advertisement advertisement content displayed on the display device 204 of the user terminal 2.
  • the user U operates the input device 203 of the user terminal 2 to submit an advertisement to a medium ("search advertisement”, "display advertisement”, "medium A (for example, Google (Registered trademark), “medium B (for example, Yahoo (registered trademark))" is selected.
  • search advertisement for example, Google (Registered trademark)
  • display advertisement for example, Google (Registered trademark)
  • medium B for example, Yahoo (registered trademark)
  • the user U operates the input device 203 of the user terminal 2 to send out advertisements (all devices, only PC / tablet, only smartphones) Choose one).
  • advertisements all devices that can connect to the Internet and can display advertisements, such as a PC, a tablet, a smartphone, a feature phone, etc. Is the target of advertisement placement.
  • the user U operates the input device 203 of the user terminal 2 and selects “only PC / tablet”, only the PC and the tablet terminal are targets for advertisement advertisement.
  • the smartphone is a target of advertisement advertisement.
  • the user U operates the input device 203 of the user terminal 2 to input a brand name (site name / company name) and an abbreviation / other name (optional) for advertisement placement.
  • the user U operates the input device 203 of the user terminal 2 to input an area for posting an advertisement. Specifically, the user U operates the input device 203 of the user terminal 2 and selects one of “person who wants to attract customers to the store”, “designated by prefecture”, and “not designated”. When the user U operates the input device 203 of the user terminal 2 and selects “the person who wants to attract customers to the store”, the user U operates the input device 203 of the user terminal 2 to store the store name and the store address ( Enter data such as postal code, prefecture, address etc., contact address (telephone number etc.), range (designated by distance from store), etc. By limiting the range from the store, the user U in the non-targeted area is clicked to prevent the user U from being charged unnecessarily.
  • the user U operates the input device 203 of the user terminal 2 and selects "designate by prefecture"
  • the list of prefecture names in Japan is displayed, and advertisements are posted from the list of prefecture names Select the prefecture you want.
  • no particular input is performed.
  • the user U operates the input device 203 of the user terminal 2 to create an advertisement. Specifically, the user U operates the input device 203 of the user terminal 2 to create a plurality of patterns of advertising sentences (two patterns in the example shown in FIG. 14).
  • the advertisement pattern 1 is a pattern for automatically generating a main title from the differentiated phrase
  • the advertisement pattern 2 is a pattern for creating a main title.
  • the user U when the user U operates the input device 203 of the user terminal 2 and inputs his company's differentiated phrase, a main title is automatically generated.
  • the user U operates the input device 203 of the user terminal 2 to input a main title.
  • the user U operates the input device 203 of the user terminal 2 to use a phrase common to the pattern (for example, a subtitle, an explanation, an advertisement link destination URL, etc.) Enter
  • a site link or a callout may be set.
  • the user U operates the input device 203 of the user terminal 2 to set a keyword. Specifically, the user U operates the input device 203 of the user terminal 2 to select a keyword from a keyword group consisting of a plurality of categories (three categories in the example shown in FIG. 15). As shown in FIG. 15, keywords are displayed (presented) for each category (main, sub, general / area). Also, the keywords in each category are further classified (grouped) according to the attributes of the keywords. The user U operates the input device 203 of the user terminal 2 to select one or more keywords for each category.
  • a keyword group consisting of a plurality of categories (three categories in the example shown in FIG. 15).
  • keywords are displayed (presented) for each category (main, sub, general / area). Also, the keywords in each category are further classified (grouped) according to the attributes of the keywords.
  • the user U operates the input device 203 of the user terminal 2 to select one or more keywords for each category.
  • the keyword presenting unit 303 presents a keyword for each of the advertising targets (commercial materials) based on the advertising targets (commercial materials). For this reason, as shown in FIG. 15, keywords are displayed together (presented) for each advertisement target (product), so even in the case where a plurality of different products are handled, the setting condition of the entire keyword is While listing, appropriate keywords can be selected according to each advertisement content.
  • the validity of the combination of each keyword is determined, and the classification is performed according to the threshold of the validity, but the classification method of keywords using other than the above method is used You may do so.
  • the method of presentation changes the keyword shown in FIG. 15 according to the classification of the user terminal 2 which is a device which displays an advertisement.
  • the type of the user terminal 2 is PC
  • keywords are displayed (presented) in the order of main, sub, general / area from the left side to the right side of the screen.
  • the type of the user terminal 2 is a smartphone or a tablet
  • keywords are displayed (presented) in the order of main, sub, general / area from the upper side to the lower side of the screen.
  • the method of presenting the keyword may be changed according to the direction of the user terminal 2. For example, when the smartphone or tablet is in portrait orientation, keywords are displayed (presented) in the order of main, sub, general / area from the top to the bottom of the screen, and when the smartphone or tablet is in landscape orientation The keywords may be displayed (presented) in the order of main, sub, general / area from left to right. Note that the orientation of the smartphone or the tablet can be detected by an acceleration sensor mounted on the user terminal.
  • the keywords shown in FIG. 15 have different aspects (eg, display size, display, etc.) according to the attribute of the keyword, such as recommendation (recommendation), normal proposal, or the item that was proposed but not selected. Displayed (presented) by color, display shape, number of characters of text, font of characters, etc.
  • the keywords shown in FIG. 15 are displayed (presented) according to the advertising target (merchant) based on the tag attached to the keywords. More specifically, the keyword (displaying the feature of the material) which is optimal according to the advertisement target (product) is displayed (presented).
  • the keywords shown in FIG. 15 are different modes according to the priority for the effect to the advertisement target (quotient material) (for example, size of display, color of display, shape of display, number of characters of text, font of characters Etc.).
  • a keyword input space may be provided in FIG. 15 to confirm the effect on the advertisement target (commercial item).
  • it functions as reference information or navigation when the user U selects a keyword.
  • the user can understand the priority of presented keywords and appropriately select the keywords, so that keywords can be selected efficiently and effectively.
  • the user U can also add not only keywords but also keywords. Specifically, when the user U operates the input device 203 of the user terminal 2 and selects the + icon in FIG. 15, a box for inputting a new keyword is displayed. When the user U operates the input device 203 of the user terminal 2 to enter a new keyword in the displayed box, the entered keyword is added.
  • an index for confirming the effect of the advertisement submitted for example, the amount used, the number of impressions (impressions), the number of clicks, the cost per click, the number of acquisitions ( The number of conversions), the amount of money earned (CPA), etc. are displayed as numerical values and graphs (in FIG. 16, the amount used is displayed as a bar graph (left axis) and the number of conversions as a line graph (left axis)). Also, when the user U operates the input device 203 of the user terminal 2 and clicks the “by keyword” icon, each index is displayed for each keyword. Further, in the upper right of FIG. 16, improvement measures are displayed (presented) as “improvement opportunities”.
  • the improvement measures that can be set in 15 minutes are displayed (presented), but 15 minutes is an example, and it is possible to set in another time, for example, 5 minutes or 10 minutes Improvement measures may be displayed (presented).
  • the index displayed in FIG. 16 is an example, and an index other than the index shown in FIG. 16 may be displayed.
  • FIGS. 17 to 21 are flowcharts showing an example of the operation of the operation support apparatus according to the embodiment.
  • the operation (user registration) of the server 3 according to the embodiment will be described with reference to FIGS. 17 to 21.
  • the same components as those described with reference to FIGS. 1 to 16 have the same reference numerals. And duplicate explanations are omitted.
  • FIG. 17 is a flowchart showing an operation of user registration of the operation support apparatus according to the embodiment.
  • the user U operates the input device 203 of the user terminal 2 to access the server 3 (S101).
  • the screen data generation unit 304 of the server 3 generates screen data for inputting the attribute information of the user U.
  • the screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
  • the screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of the attribute information of the user U (S102).
  • the attribute information includes, for example, user name, age, gender, contact information (address, phone number, e-mail address, etc.), information for charging (credit card number, bank account number, etc.), login ID (LID) , Password (PW) etc. information.
  • the login ID may be issued automatically by the server 3 without duplication.
  • the input attribute information is the communication unit 201 of the user terminal 2 Through the network 4 and received (accepted) by the communication unit 301 of the server 3 (S103).
  • the control unit 308 stores the attribute information accepted by the communication unit 301 in the storage device 302 (S104).
  • temporary registration may be performed temporarily based on the input attribute information, a URL for invitation may be sent to the registered e-mail address, and registration may be formally performed by making an access from the URL.
  • FIG. 18 is a flowchart showing an operation of promotion setting of the operation support apparatus according to the embodiment.
  • the user U operates the input device 203 of the user terminal 2 to access the server.
  • the screen data generation unit 304 of the server 3 When accessed from the user terminal 2, the screen data generation unit 304 of the server 3 generates screen data for inputting the login ID and the PW.
  • the screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
  • the screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of login information of the user U.
  • the user U operates the input device 203 of the user terminal 2 to input a login ID and a password, and selects a predetermined icon (for example, a “send” icon) on the screen, the input attribute information becomes the user terminal 2 Are transmitted via the network 4 from the communication unit 201 (S201).
  • a predetermined icon for example, a “send” icon
  • the control unit 308 of the server 3 determines whether the combination of the login ID and the password transmitted from the user terminal 2 matches the combination of the login ID and the password stored in the storage device 302 (S202). If the combination of the login ID and the password does not match (NO in S202), the control unit 308 returns to the operation of S201. A login error may be displayed on the display device 204 of the user terminal 2 when returning to the operation of S201. If the combination of the login ID and the password matches (YES in S202), the control unit 308 permits login.
  • the screen data generation unit 304 of the server 3 When the user U operates the input device 203 of the user terminal 2 to execute creation of a new promotion (S203), the screen data generation unit 304 of the server 3 generates screen data for inputting basic information.
  • the screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
  • the screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of basic information shown in FIG.
  • the user U operates the input device 203 of the user terminal 2 to input a promotion name and a monthly budget, and selects a performance indicator (S204).
  • the input information is transmitted from the communication unit 201 of the user terminal 2 to the network 4 It is transmitted and stored in the storage device 302 of the server 3.
  • the screen data generation unit 304 of the server 3 generates screen data for inputting the cooperation setting.
  • the screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
  • the screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of cooperation setting shown in FIG.
  • the user U operates the input device 203 of the user terminal 2 to select the medium account type, and inputs the account ID and the account identification name (S205).
  • the input information is transmitted from the communication unit 201 of the user terminal 2 to the network 4 It is transmitted and stored in the storage device 302 of the server 3.
  • the screen data generation unit 304 of the server 3 generates screen data for inputting the setting of the use function.
  • the screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
  • the screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen for setting of the use function shown in FIG. 7.
  • the user U operates the input device 203 of the user terminal 2 to select the setting for the use function, and uses the advertisement to enter the URL of the web page of the focused commercial material for which the user U wants to be guided, A so-called landing page to be displayed when clicked is set (S206).
  • the input information is transmitted from the communication unit 201 of the user terminal 2 to the network 4 It is transmitted and stored in the storage device 302 of the server 3.
  • the screen data generation unit 304 of the server 3 generates screen data for inputting the setting of the product.
  • the screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
  • the screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of commercial material setting shown in FIG.
  • the user U operates the input device 203 of the user terminal 2 to input a page URL, an identification name of a product, and a representative keyword related to the product (S207).
  • the input information is transmitted from the communication unit 201 of the user terminal 2 to the network 4 It is transmitted and stored in the storage device 302 of the server 3.
  • the screen data generation unit 304 of the server 3 generates screen data for confirming the setting.
  • the screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
  • the screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as a setting confirmation screen shown in FIG.
  • the control unit 308 of the server 3 Promotion basic information is set by the contents displayed on the registration confirmation screen shown in FIG.
  • the screen data generation unit 304 of the server 3 performs S204 to S207. Return to any of the operations to generate corresponding screen data.
  • the operation starts from the login, but if the user has already logged in, the operation may start from S203.
  • FIG. 19 is a flowchart illustrating an operation of delivery setting of the operation support apparatus according to the embodiment.
  • the user U operates the input device 203 of the user terminal 2 to access the server.
  • the screen data generation unit 304 of the server 3 When accessed from the user terminal 2, the screen data generation unit 304 of the server 3 generates screen data for inputting the login ID and the PW.
  • the screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
  • the screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of login information of the user U.
  • the user U operates the input device 203 of the user terminal 2 to input a login ID and a password, and selects a predetermined icon (for example, a “send” icon) on the screen, the input attribute information becomes the user terminal 2 Are transmitted via the network 4 from the communication unit 201 (S301).
  • the control unit 308 of the server 3 determines whether the combination of the login ID and the password transmitted from the user terminal 2 matches the combination of the login ID and the password stored in the storage device 302 (S302). If the combination of the login ID and the password does not match (NO in S302), the control unit 308 returns to the operation in S301. Note that when returning to the operation of S301, a login error may be displayed on the display device 204 of the user terminal 2. If the combination of the login ID and the password matches (YES in S302), the control unit 308 permits login.
  • the screen data generation unit 304 of the server 3 When the user U operates the input device 203 of the user terminal 2 to execute advertisement advertisement setting (S303), the screen data generation unit 304 of the server 3 generates screen data for inputting an advertisement medium.
  • the screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
  • the screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of a submission medium shown in FIG.
  • the user U operates the input device 203 of the user terminal 2 to select a medium for posting an advertisement (S304).
  • the input information is transmitted from the communication unit 201 of the user terminal 2 to the network 4 It is transmitted and stored in the storage device 302 of the server 3.
  • the screen data generation unit 304 of the server 3 generates screen data for inputting a device.
  • the screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
  • the screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of the device shown in FIG.
  • the user U operates the input device 203 of the user terminal 2 to input a device for posting an advertisement (S305).
  • a predetermined icon for example, "next" icon
  • the screen data generation unit 304 of the server 3 generates screen data for inputting a brand.
  • the screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
  • the screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of a brand shown in FIG.
  • the user U operates the input device 203 of the user terminal 2 to input the brand name of the advertisement submission target (S306).
  • a predetermined icon for example, "next" icon
  • the screen data generation unit 304 of the server 3 generates screen data for inputting an advertisement placement area.
  • the screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
  • the screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of the advertisement placement area shown in FIG.
  • the user U operates the input device 203 of the user terminal 2 and inputs an area for posting an advertisement (S307).
  • a predetermined icon for example, "next" icon
  • the screen data generation unit 304 of the server 3 generates screen data for creating an advertisement.
  • the screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
  • the screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as a screen for creating an advertisement shown in FIG.
  • the user U operates the input device 203 of the user terminal 2 to create a plurality of patterns of advertising sentences (S308).
  • a predetermined icon for example, "next" icon
  • the screen data generation unit 304 of the server 3 generates screen data for setting a keyword.
  • the screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
  • the screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as a keyword setting screen shown in FIG.
  • the user U operates the input device 203 of the user terminal 2 to set a keyword. (S309).
  • the control unit 310 determines whether the operation has ended (S310). If the operation has ended (YES in S310), the control unit 310 ends the operation. If the operation has not ended (NO in S310), the process returns to the operation in S304.
  • the operation starts from the login. However, when the user has already logged in, the operation may start from S303.
  • FIG. 20 is a flowchart showing an operation of keyword presentation of the operation support apparatus according to the embodiment.
  • the keyword presenting unit 303 confirms the quotient material registered by the user U in the quotient material registration setting of FIG. 8 (S401).
  • the keyword presentation unit 303 refers to the keywords stored in the storage device 302 to check tags (attributes) attached to the respective keywords (S402).
  • the keyword presentation unit 303 reads out the keyword to which the tag of the advertisement target (commercial material) is attached (S403).
  • the keyword presentation unit 303 determines the display mode of the read keyword based on the tag (attribute) attached to the read keyword (S404). Specifically, the keyword presentation unit 303 classifies the keywords read in S403 by category based on the tags (attributes) assigned to the respective keywords, and further, tags assigned to the respective keywords within each category ( According to the attribute), it is determined to be further classified (grouped) and displayed (presented) in each category.
  • the keyword presentation unit 303 is a tag (attribute) attached to the keyword, for example, a recommendation (recommendation), a normal proposal, an item that has been proposed but not selected, and an effect on an advertisement target (merchant)
  • the mode for example, size of display, color of display, shape of display, number of characters of text, font of characters, etc.
  • the device type acquisition unit 305 acquires the type of device for displaying an advertisement (S405).
  • the keyword presentation unit 303 determines whether the type of the device acquired in S405 is a smartphone (S406). If the type of the user terminal 2 is not a PC (NO in S406), that is, if the type of the user terminal 2 is a smartphone or a tablet, the keyword presentation unit 303 vertically layouts the display layout, that is, from the top to the bottom of the screen. The layout is determined such that the keywords are displayed (presented) in the order of main, sub, general / area (S407).
  • the keyword presenting unit 303 horizontally lays out the display layout, that is, the keywords in the order of main, sub, general / area from left to right in the screen.
  • the layout to be displayed (presented) is determined (S408).
  • the keyword presentation unit 303 instructs the screen data generation unit 304 to display (present) the keyword read in S403 in the display mode determined in S404 and the display layout determined in S407 or S408 (S409) .
  • the screen data generation unit 304 generates screen data based on an instruction from the keyword presentation unit 303.
  • the screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
  • the screen data received by the communication unit 201 of the user terminal 2 is displayed (presented) on the display device 204 as a screen for keyword setting shown in FIG. 15 (S410).
  • FIG. 21 is a flowchart showing an operation of displaying an input box of a keyword of the operation support apparatus according to the embodiment.
  • the screen data generation unit 304 of the server 3 generates screen data having a keyword input space for confirming an effect on an advertisement.
  • the screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
  • the screen data received by the communication unit 201 of the user terminal 2 is displayed (presented) as a screen having a keyword input space on the display device 204 (S501).
  • the advertisement effect estimation unit 307 estimates an effect when the keyword received (accepted) by the communication unit 301 is applied to advertisement operation (S503). Specifically, based on the past data acquired by the advertisement effect confirmation unit 306, for example, based on the correlation between the executed measure and the effect actually confirmed by the advertisement effect confirmation unit 306, according to the input keyword Estimate the improvement effect.
  • the advertisement effect estimation unit 307 instructs the screen data generation unit 304 to display (present) the estimated improvement effect.
  • the screen data generation unit 304 generates screen data in which the effect of the improvement measure is visualized based on the instruction of the advertisement effect estimation unit 307.
  • the screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
  • the screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as a screen visualizing the effect of the improvement measure.
  • a method of visualizing the effect of the improvement measure for example, an indicator to be improved by executing the improvement measure may be highlighted.
  • the display size and the font of the characters may be enlarged as the improvement degree increases, or the display color and the display shape may be changed according to the effect (the improvement degree of the index).
  • You may Further, a circle graph indicating the degree of improvement may be displayed for each index, or the size of the tag may be changed according to the degree of improvement of the index.
  • the indicators before and after the execution of the improvement measure may be compared and displayed on the display device 204 of the user terminal 2.
  • the comparison of the index before and after the improvement measure may be configured such that each index is displayed by various graphs (a bar graph, a line graph, a pie graph, etc.) and compared, or may be configured to simply list numerical values. .
  • the server 3 (operation support apparatus) of the present embodiment is an operation support apparatus that supports the operation of an advertisement.
  • the server 3 of the present embodiment includes a keyword presenting unit 303 that classifies keywords into a plurality of categories and presents the keywords. That is, since the server 3 of the present embodiment classifies keywords into a plurality of categories and presents the keywords, the keywords to be selected for each category become clear, and the user U can easily select the keywords. Also, by combining keywords of different categories, keywords can be set more effectively. In addition, since keywords are selected from each category, it is possible to set a very balanced and effective keyword.
  • the keyword presentation unit 303 of the server 3 (operation support device) of the present embodiment further classifies and presents the keywords classified into a plurality of categories in each category according to the attribute of the keyword. That is, since the keywords classified into each category are further classified (grouped) in each group and presented, the user U selects a keyword from among the groups classified (grouped) in each group. You can select keywords more effectively. In addition, it is possible to set an even more balanced and effective keyword that is less likely to be biased in selecting keywords.
  • the server 3 (operation support device) of the present embodiment includes a device type acquisition unit 305 that acquires the type of a device for displaying an advertisement.
  • the keyword presentation unit 303 changes the presentation method according to the type of the device for displaying the advertisement. For this reason, depending on the characteristics of the device, for example, whether it is provided with a vertically long monitor (display device) or a horizontally long monitor, or depending on whether the screen is vertically oriented or horizontally oriented, etc. It becomes possible. For this reason, the convenience is improved because the user U is easy to see and is easy to use.
  • the keyword presentation part 303 of the server 3 (operation assistance apparatus) of this embodiment presents in a different aspect according to the attribute of a keyword. That is, the keyword presentation unit 303 presents in a different manner according to the attribute of the keyword, for example, recommendation (recommendation), normal proposal, or one that has been proposed but not selected. Therefore, it functions as reference information or navigation when the user U selects a keyword. As a result, even if the user U has little experience in operating a listing advertisement, the user can understand and appropriately select the characteristic of the keyword to be presented, so that the keyword can be selected efficiently and effectively.
  • the keyword presentation part 303 of the server 3 (operation assistance apparatus) of this embodiment presents a keyword based on an advertisement object (quotient material). For this reason, it is possible to select an appropriate keyword according to the advertisement target (commercial item).
  • the keyword presentation part 303 of the server 3 (operation assistance apparatus) of this embodiment presents a keyword in a different aspect according to the priority with respect to the effect to an advertisement. Therefore, it functions as reference information or navigation when the user U selects a keyword. As a result, even if the user U has poor experience in operating a listing advertisement, the user can understand the priority of presented keywords and appropriately select the keywords, so that keywords can be selected efficiently and effectively.
  • the server 3 (operation support device) of the present embodiment includes a screen data generation unit 304 that generates screen data having a keyword input space for confirming an effect on an advertisement. That is, when the user U selects a keyword, an effect (improvement of the index) can be obtained in advance, so that the user U can select a keyword while referring to the information.
  • the target index for example, the click rate
  • the operation support method of the present embodiment is an operation support method for supporting the operation of an advertisement, and includes a step in which the keyword presenting unit classifies keywords into a plurality of categories and presents the keywords.
  • the operation support program of the present embodiment is an operation support program for supporting the operation of an advertisement, and operates a computer as a keyword presentation unit that classifies keywords into a plurality of categories and presents the keywords.
  • the present invention is not limited to the structures and shapes of the respective embodiments described above, and can be appropriately changed in design and embodied without departing from the scope of the invention.
  • the setting of the user U may be evaluated.
  • the improvement effect (the improvement degree of the index) by the unique setting by the user U and the improvement measure proposed by the device type acquisition unit 305
  • the improvement effect (degree of improvement of indicator) is compared, and the improvement effect (degree of improvement of indicator) of user U's own setting is given high evaluation for the part where the improvement effect is high, and proposed by device type acquisition unit 305
  • the improvement effect by the improvement measure gives lower evaluation to the part where the improvement effect is high, it should take the measure in this way, so as to make a proposal to the user U It may be configured.
  • the operation support apparatus, the operation support method, and the operation support program of the present invention have been described by taking a listing advertisement as an example.
  • the present invention is not limited to listing advertisements, and is an invention applicable to advertisements by other methods, such as display advertisements and advertisements displayed in SNS.
  • the present invention can provide an operation support apparatus, an operation support method, and an operation support program that can support the setting of keywords for products.
  • operation support system 2 user terminal 3 server (operation support device) 4 network 201 communication unit 202 storage device 203 input device 204 display device 205 control unit 301 communication unit 302 storage device 303 keyword presentation unit 304 screen data generation unit 305 device type acquisition unit 306 advertisement effect confirmation unit 307 advertisement effect estimation unit 308 control unit

Abstract

Provided are an operation assistance device, an operation assistance method, and an operation assistance program that make it possible to assist the operation of advertisements. The operation assistance device assists the operation of advertisements and is characterized by being provided with a keyword presentation unit that sorts keywords into a plurality of categories and present the results.

Description

運用支援装置、運用支援方法、運用支援プログラムOperation support device, operation support method, operation support program
 本発明は、運用支援装置、運用支援方法、運用支援プログラムに関し、特に、WWW(World Wide Web)サーバ(以下、Webサーバと呼ぶ)に格納されたWebページを、インターネットを通じて閲覧させる際に適用して好適なものである。 The present invention relates to an operation support apparatus, an operation support method, and an operation support program, and is particularly applied to browsing Web pages stored in a WWW (World Wide Web) server (hereinafter referred to as a Web server) through the Internet. Preferred.
 近年インターネット上には、多数の仮想店舗が開設されており、一般消費者にとって当該仮想店舗において商品・サービスを購入することは珍しいことではなくなってきている。一方で、インターネット上に多数の仮想店舗が開設されている状況下、店舗間の競争は激化しており、各店舗は業績を維持・向上させるために取扱商品・サービスの販売促進活動が重要なものとなってきている。 In recent years, a large number of virtual stores have been opened on the Internet, and it is becoming more common for general consumers to purchase goods and services at the virtual stores. Meanwhile, competition among stores is intensifying under the situation where many virtual stores are opened on the Internet, and in order to maintain and improve the performance of each store, sales promotion activities for handling products and services are important. It has become a thing.
 そのようなインターネット上での販売促進活動に関するものとして、リスティング広告がある。リスティング広告とは、PPC(Pay Per Click)広告の一種であり、Yahoo(登録商標)やGoogle(登録商標)のような検索エンジンの検索結果に表示される広告であり、検索サイトにおいて、検索者が入力した一または複数個のキーワードに対して予め登録されたリンク設定付のテキストデータからなる広告文を、上記キーワードに基づく検索エンジンによる検索結果とともに検索結果画面に列挙する広告手法である。 Listing advertising is one such marketing related activity on the Internet. Listing advertisement is a kind of PPC (Pay Per Click) advertisement, and is an advertisement displayed in search results of search engines such as Yahoo (registered trademark) and Google (registered trademark). Is an advertisement method of listing an advertisement sentence consisting of text data with link setting registered in advance for one or a plurality of keywords input on a search result screen together with a search result by a search engine based on the above keyword.
  このリスティング広告においては、広告主は、広告文とともに、当該広告文を登録すべき一または複数個のキーワード,広告期間,当該広告期間中の広告費の総予算,1クリック当たりに広告業者に払い込む広告費(クリック単価)等を指定(設定)する。すると、検索者が上記一または複数個のキーワードを指定して検索エンジンに対する検索要求を行った場合、検索結果画面には、当該一または複数個のキーワードに対して登録されている複数の広告文が、原則としてそのクリック単価の順に表示される。なお、クリック単価は、広告主が直接指定する場合の他、広告主が設定した1日分の予算内でクリック数が最大となるように自動設定される場合もある。 In this listing advertisement, the advertiser, together with the ad text, pays the ad provider one or more keywords for which the ad text should be registered, the advertisement period, the total budget of the advertisement cost during the advertisement period, and one click Specify (set) advertising costs (cost per click) etc. Then, when the searcher designates the one or more keywords and makes a search request to the search engine, a plurality of advertising sentences registered for the one or more keywords are displayed on the search result screen. However, in principle, they are displayed in the order of their CPC. The cost per click may be set automatically so that the number of clicks is maximized within the budget for one day set by the advertiser, in addition to the case where the advertiser directly specifies it.
 従来においては、広告主(広告担当者)は、経験上効果が高いと思われる広告文やキーワード(以下、広告文等)を複数パターン作成し、作成した広告文等を広告業者が提供するテスト機能を用いてテストするか実際に広告を出稿して、その実績値または効果が高い方の広告文等を残して低い方を廃棄し、再び別の広告文等を作成して、残された従前の広告文等と一緒にテストまたは出稿するという手順を、満足できる実績値または効果が得られるまで繰り返さなければならなかった。なお、ここでいう実績値には、IMP(閲覧回数),CTs(クリック数),CTR(クリック率=CTs/IMP),CPC(クリック単価=Cost/CTs),Cost(コスト=CTs×CPC),Assist(アシスト数),CVs(コンバージョン数),CVR(コンバージョン率=CVs/CTs),CPA(コンバージョン単価=Cost/CVs)等が、含まれる。 Conventionally, an advertiser (advertiser in charge) creates a plurality of patterns of advertising texts and keywords (hereinafter referred to as advertising texts and the like) which are considered to be highly effective in experience, and tests that the advertising texts etc are created We tested using a function or actually posted an advertisement, left the actual value or effectiveness of the ad text etc. and discarded the lower one, and created another ad text etc again The procedure of testing or publishing with the previous ad text etc. had to be repeated until a satisfactory performance value or effect was obtained. In addition, the actual values mentioned here include IMP (view count), CTs (clicks), CTR (click rate = CTs / IMP), CPC (click price = cost / CTs), Cost (cost = CTs × CPC) , Assist (number of assists), CVs (number of conversions), CVR (conversion rate = CVs / CTs), CPA (conversion cost = Cost / CVs), etc. are included.
  このように、従来の手法によるリスティング広告の運用は、広告主(広告担当者)の経験に依存した属人的なものであり、多数の広告文を試行錯誤的に作成して長期間にわたってテストをする必要があるので、広告文等の最終版が決定するまでの間に、商機を逸失させたり、運用コストが高くなってしまうという問題があった。 As described above, the operation of the listing advertisement by the conventional method is personally dependent on the experience of the advertiser (advertiser), and a large number of advertisement sentences are created by trial and error to test over a long period of time There is a problem that the business opportunity is lost or the operation cost becomes high until the final version of the advertising text or the like is determined.
特開2008-204486号公報JP 2008-204486 A 特開2008-52444号公報JP 2008-52444 A 特表2009-509244号公報Japanese Patent Publication No. 2009-509244
 以上のように、従来のリスティング広告の運用は、広告主(広告担当者)の経験に依存した属人的なものであり、経験の少ない広告主にとって顧客訴求力の高いリスティング広告を運用することは難しいものであった。 As mentioned above, the operation of the conventional listing advertisement is personally dependent on the experience of the advertiser (advertiser), and operates a listing advertisement with high customer appeal for less experienced advertisers. Was difficult.
  本発明は、上記課題を鑑みてなされたものであり、広告運用を支援できる運用支援装置、運用支援方法および運用支援プログラムを提供することを目的とする。 The present invention has been made in view of the above problems, and an object of the present invention is to provide an operation support device, an operation support method, and an operation support program capable of supporting advertisement operation.
 上記の課題を解決すべく、本発明の運用支援装置は、広告の運用を支援する運用支援装置であって、キーワードを複数のカテゴリに分類して提示するキーワード提示部を備えることを特徴とする。 In order to solve the above problems, the operation support apparatus of the present invention is an operation support apparatus that supports the operation of an advertisement, and is characterized by including a keyword presentation unit that classifies keywords into a plurality of categories and presents them. .
 上記構成によれば、キーワードを複数のカテゴリに分類して提示するので、カテゴリごとに選択するキーワードが明確となり、ユーザによるキーワードの選択が容易となる。また、異なるカテゴリのキーワードを組み合わせることで、より効果的にキーワードを設定することができる。また、各カテゴリのキーワード特性に応じて組み合わせ方を変えてキーワード設定を行うことで、更に効果的な設定を行うことができる。また、ユーザが自分で新しいキーワードを自分で追加する際にも、現在の分類されたキーワードを基準にして追加できるため、別のカテゴリに入れてしまって効果的な設定ができなくなるということが防止できる。また、各カテゴリからキーワードを選択することとなるので、非常にバランスの取れた効果的なキーワードの設定が可能となる。 According to the above configuration, since the keywords are classified into a plurality of categories and presented, the keywords to be selected for each category become clear, and the user can easily select the keywords. Also, by combining keywords of different categories, keywords can be set more effectively. Further, more effective setting can be performed by changing the combination according to the keyword characteristic of each category and performing the keyword setting. Also, even when users add new keywords themselves, they can be added based on the current classified keywords, so it is prevented that they can not be effectively set because they are put into another category. it can. In addition, since keywords are selected from each category, it is possible to set a very balanced and effective keyword.
 また、本発明の運用支援装置のキーワード提示部は、複数のカテゴリに分類されたキーワードを、キーワードの属性に応じて、各カテゴリ内でさらに分類して提示することを特徴とする。 In addition, the keyword presenting unit of the operation support apparatus of the present invention is characterized in that the keywords classified into a plurality of categories are further classified and presented in each category according to the attribute of the keyword.
 上記構成によれば、各カテゴリに分類されたキーワードを、各グループ内でさらに分類(グループ化)して提示するので、ユーザは、各グループ内でさらに分類(グループ化)された中からキーワードを選択することで、より容易かつ効果的にキーワードを選択することができる。また、近い意味合いのキーワードが並んで表示されることになるため、表示されていないが重要な新しいキーワードをユーザが思いつきやすくなり、自分で新しいキーワードを効果的に追加できるようになる。また、選択されるキーワードに偏りが生じにくくよりバランスの取れた効果的なキーワードの設定が可能となる。 According to the above configuration, since the keywords classified into each category are further classified (grouped) in each group and presented, the user further selects keywords from among the groups classified (grouped) in each group. By selecting, keywords can be selected more easily and effectively. In addition, since keywords with similar meanings are displayed side by side, it becomes easy for the user to come up with new keywords that are not displayed but are important, and they can effectively add new keywords themselves. In addition, it is possible to set an even more balanced and effective keyword that is less likely to be biased in selecting keywords.
 また、本発明の運用支援装置は、広告を表示させるデバイスの種別を取得する種別取得部を備え、キーワード提示部は、広告を表示させるデバイスの種別に応じて、提示の方法を変化させることを特徴とする。 Furthermore, the operation support apparatus of the present invention includes a type acquisition unit that acquires the type of a device for displaying an advertisement, and the keyword presenting unit changes the presentation method according to the type of the device for displaying the advertisement. It features.
 上記構成によれば、広告を表示させるデバイスの種別に応じて、提示の方法を変化させるので、デバイスの特性、例えば、縦長のモニタ(表示装置)を備えているか、横長のモニタを備えているか、若しくは画面が縦向きとなっているか横向きとなっているか等に応じて柔軟な表示方法が可能となる。このため、ユーザにとっても見やすく使い勝手がよいため利便性が向上する。 According to the above configuration, the method of presentation is changed according to the type of the device for displaying the advertisement. Therefore, whether the device characteristic, for example, a vertically long monitor (display device) or a horizontally long monitor is provided Or, depending on whether the screen is in portrait orientation or in landscape orientation, a flexible display method is possible. Therefore, the convenience is improved because the user can easily view and use.
 また、本発明の運用支援装置のキーワード提示部は、キーワードの属性に応じて異なる態様で提示することを特徴とする。 Further, the keyword presenting unit of the operation support apparatus of the present invention is characterized in that it is presented in a different manner according to the attribute of the keyword.
 上記構成によれば、キーワードの属性、例えば、お勧め(レコメンド)、通常の提案、提案したが選択されなかったもの等、に応じて異なる態様で提示する。このため、ユーザがキーワードを選択する際の参考情報もしくはナビゲーションとして機能する。この結果、ユーザがリスティング広告の運用経験に乏しくても、提示されるキーワードの特性を理解して適切に選択することができるので、効率よく効果的にキーワードを選択することができる。 According to the above-mentioned configuration, it is presented in a different mode according to the attribute of the keyword, for example, recommendation (recommendation), a normal proposal, a proposal that has been selected but not selected. Therefore, it functions as reference information or navigation when the user selects a keyword. As a result, even if the user has little experience in operating a listing advertisement, the user can understand and appropriately select the characteristics of the presented keyword, and can efficiently and effectively select the keyword.
 また、本発明の運用支援装置のキーワード提示部は、広告対象(商材)に基づいてキーワードを提示することを特徴とする。 In addition, the keyword presenting unit of the operation support apparatus of the present invention is characterized by presenting a keyword based on an advertisement target (commercial material).
 上記構成によれば、広告対象(商材)に基づいてキーワードを提示するので、異なる商材を複数扱っているような場合においても、全体のキーワードの設定状況を一覧しながら各広告内容に応じた適切なキーワードを選択することができる。 According to the above configuration, the keyword is presented based on the advertisement target (trade material), so even in the case where a plurality of different trade materials are handled, according to each advertisement content while listing the setting situation of the entire keyword You can select the appropriate keyword.
 また、本発明の運用支援装置のキーワード提示部は、広告への効果に対する優先度に応じて異なる態様でキーワードを提示することを特徴とする。 In addition, the keyword presentation unit of the operation support apparatus of the present invention is characterized in that the keyword is presented in a different manner according to the priority for the effect on the advertisement.
 上記構成によれば、広告への効果に対する優先度に応じて異なる態様でキーワードを提示する。このため、ユーザがキーワードを選択する際の参考情報もしくはナビゲーションとして機能する。この結果、ユーザがリスティング広告の運用経験に乏しくても、提示されるキーワードの優先度を理解して適切に選択することができるので、効率よく効果的にキーワードを選択することができる。 According to the above configuration, the keyword is presented in a different manner according to the priority for the effect on the advertisement. Therefore, it functions as reference information or navigation when the user selects a keyword. As a result, even if the user lacks experience in operating a listing advertisement, the priority of presented keywords can be understood and appropriately selected, so that keywords can be selected efficiently and effectively.
 また、本発明の運用支援装置は、広告への効果を確認するためのキーワードの入力スペースを有する画面データを生成することを特徴とする画面データ生成部を備えることを特徴とする。 Further, the operation support apparatus of the present invention is characterized by including a screen data generation unit characterized by generating screen data having a keyword input space for confirming an effect on an advertisement.
 上記構成によれば、ユーザがキーワードを選択する際に、事前にどの程度の効果(指標の改善)を得ることができるので、ユーザは該情報を参考にしながらキーワードを選択することができる。また、目的とする指標(例えばクリック率)が改善されるか否かを事前に知ることができるので、キーワードの選択における試行錯誤を抑制することができる。 According to the above configuration, when the user selects a keyword, an effect (improvement of the index) can be obtained in advance, so that the user can select the keyword while referring to the information. In addition, since it is possible to know in advance whether or not the target index (for example, the click rate) is improved, it is possible to suppress trial and error in the selection of keywords.
 上記の課題を解決すべく、本発明の運用支援方法は、広告の運用を支援する運用支援方法であって、キーワード提示部が、キーワードを複数のカテゴリに分類して提示する工程を有することを特徴とする。 In order to solve the above problems, the operation support method of the present invention is an operation support method for supporting the operation of an advertisement, and the keyword presenting unit has a step of classifying keywords into a plurality of categories and presenting them. It features.
 上記の課題を解決すべく、本発明の運用支援プログラムは、広告の運用を支援する運用支援プログラムであって、コンピュータを、キーワードを複数のカテゴリに分類して提示するキーワード提示部として動作させること特徴とする。 In order to solve the above problems, the operation support program of the present invention is an operation support program for supporting the operation of an advertisement, and operates a computer as a keyword presentation unit that classifies keywords into a plurality of categories and presents them. It features.
 以上説明したように、本発明によれば、広告運用を支援できる運用支援装置、運用支援方法および運用支援プログラムを提供することができる。 As described above, according to the present invention, it is possible to provide an operation support device, an operation support method, and an operation support program that can support advertisement operation.
実施形態に係る運用支援システムの概略構成図である。It is a schematic block diagram of the operation support system concerning an embodiment. 実施形態に係るユーザ端末の構成図である。It is a block diagram of the user terminal which concerns on embodiment. 実施形態に係るサーバ(運用支援装置)の構成図である。It is a block diagram of the server (operation assistance apparatus) which concerns on embodiment. 実施形態に係るサーバ(運用支援装置)の記憶装置に格納されているデータの一例である。It is an example of the data stored in the memory | storage device of the server (operation assistance apparatus) which concerns on embodiment. 実施形態に係るユーザ端末に表示される画面の一例を示す図である。It is a figure which shows an example of the screen displayed on the user terminal which concerns on embodiment. 実施形態に係るユーザ端末に表示される画面の一例を示す図である。It is a figure which shows an example of the screen displayed on the user terminal which concerns on embodiment. 実施形態に係るユーザ端末に表示される画面の一例を示す図である。It is a figure which shows an example of the screen displayed on the user terminal which concerns on embodiment. 実施形態に係るユーザ端末に表示される画面の一例を示す図である。It is a figure which shows an example of the screen displayed on the user terminal which concerns on embodiment. 実施形態に係るユーザ端末に表示される画面の一例を示す図である。It is a figure which shows an example of the screen displayed on the user terminal which concerns on embodiment. 実施形態に係るユーザ端末に表示される画面の一例を示す図である。It is a figure which shows an example of the screen displayed on the user terminal which concerns on embodiment. 実施形態に係るユーザ端末に表示される画面の一例を示す図である。It is a figure which shows an example of the screen displayed on the user terminal which concerns on embodiment. 実施形態に係るユーザ端末に表示される画面の一例を示す図である。It is a figure which shows an example of the screen displayed on the user terminal which concerns on embodiment. 実施形態に係るユーザ端末に表示される画面の一例を示す図である。It is a figure which shows an example of the screen displayed on the user terminal which concerns on embodiment. 実施形態に係るユーザ端末に表示される画面の一例を示す図である。It is a figure which shows an example of the screen displayed on the user terminal which concerns on embodiment. 実施形態に係るユーザ端末に表示される画面の一例を示す図である。It is a figure which shows an example of the screen displayed on the user terminal which concerns on embodiment. 実施形態に係るユーザ端末に表示される画面の一例を示す図である。It is a figure which shows an example of the screen displayed on the user terminal which concerns on embodiment. 実施形態に係る運用支援装置の動作の一例を示すフローチャートである。It is a flowchart which shows an example of operation | movement of the operation assistance apparatus which concerns on embodiment. 実施形態に係る運用支援装置の動作の一例を示すフローチャートである。It is a flowchart which shows an example of operation | movement of the operation assistance apparatus which concerns on embodiment. 実施形態に係る運用支援装置の動作の一例を示すフローチャートである。It is a flowchart which shows an example of operation | movement of the operation assistance apparatus which concerns on embodiment. 実施形態に係る運用支援装置の動作の一例を示すフローチャートである。It is a flowchart which shows an example of operation | movement of the operation assistance apparatus which concerns on embodiment. 実施形態に係る運用支援装置の動作の一例を示すフローチャートである。It is a flowchart which shows an example of operation | movement of the operation assistance apparatus which concerns on embodiment.
 以下、図面を参照して本発明の実施形態を説明する。 Hereinafter, embodiments of the present invention will be described with reference to the drawings.
(実施形態)
 初めに、図1を参照して運用支援システム1の構成について説明する。運用支援システム1は、複数のユーザ端末2と、これら複数のユーザ端末2とネットワーク4を介して接続されたサーバ3とを少なくとも備える。
(Embodiment)
First, the configuration of the operation support system 1 will be described with reference to FIG. The operation support system 1 at least includes a plurality of user terminals 2 and a server 3 connected to the plurality of user terminals 2 via the network 4.
 図2は、ユーザ端末2の構成図である。ユーザ端末2は、PC(Personal Computer)や携帯端末(例えば、スマートフォンやタブレット端末)等である。ユーザ端末2は、通信部201と、記憶装置202と、入力装置203と、表示装置204と、制御部205とを少なくとも備える。 FIG. 2 is a block diagram of the user terminal 2. The user terminal 2 is a PC (Personal Computer) or a portable terminal (for example, a smartphone or a tablet terminal). The user terminal 2 at least includes a communication unit 201, a storage device 202, an input device 203, a display device 204, and a control unit 205.
 通信部201は、サーバ3から送信されるデータ、例えば、表示装置204へ表示させるためのデータ等を、ネットワーク4を介して受信する。また、通信部201は、サーバ3へ入力装置203で受け付けた入力内容等のデータを、ネットワーク4を介してサーバ3へ送信する。 The communication unit 201 receives data transmitted from the server 3, for example, data to be displayed on the display device 204 via the network 4. Further, the communication unit 201 transmits data such as input contents received by the input device 203 to the server 3 to the server 3 via the network 4.
 記憶装置202は、例えば、HDD(Hard Disk Drive)や半導体記憶装置(SSD(Solid State Drive)等)である。また、記憶装置202は、各ユーザ端末2に固有の識別子が格納されている。 The storage device 202 is, for example, an HDD (Hard Disk Drive) or a semiconductor storage device (SSD (Solid State Drive)). The storage device 202 also stores an identifier unique to each user terminal 2.
 入力装置203は、例えば、キーボード、マウス、タッチパネル等である。ユーザUは、入力装置203を操作して、ユーザ登録、ログイン、リスティング広告の運用に必要な設定(例えば、商材の広告文、商材のキーワード、広告期間、当該広告期間中の広告費の総予算、1クリック当たりに広告業者に払い込む広告費(クリック単価)等の設定画面)を入力することができる。 The input device 203 is, for example, a keyboard, a mouse, a touch panel or the like. The user U operates the input device 203 to make settings necessary for user registration, login, and operation of a listing advertisement (for example, advertisement text of product, keyword of product, advertisement period, advertisement cost during the advertisement period). It is possible to input a total budget, a screen for setting an advertisement cost (CPC) paid to an advertiser per click, and the like.
 表示装置204は、サーバ3から送信されるデータに基づいて画面を表示する。この画面には、例えば、ユーザ登録画面、ログイン画面、リスティング広告の運用に必要な項目を設定するための画面(例えば、商材(広告対象)の広告文、商材のキーワード、広告期間、当該広告期間中の広告費の総予算、1クリック当たりに広告業者に払い込む広告費(クリック単価)等の設定画面)が少なくとも含まれる。 The display device 204 displays a screen based on the data transmitted from the server 3. On this screen, for example, a user registration screen, a login screen, a screen for setting items necessary for operating a listing advertisement (for example, an advertisement of a commercial material (target for advertisement), a keyword of commercial material, an advertisement period, At least the total budget of the advertising expenses during the advertising period, and the setting screen such as the advertising expenses (CPC) to be paid to the advertiser per click are included.
 制御部205は、ユーザ端末2を制御する。 The control unit 205 controls the user terminal 2.
 図3は、サーバ3の構成図である。サーバ3は、通信部301と、記憶装置302と、キーワード提示部303と、画面データ生成部304と、デバイス種別取得部305と、広告効果確認部306と、広告効果推定部307と、制御部308とを少なくとも備える。サーバ3は、例えば、CPU、RAM、ROM等を備え、CPUが運用支援プログラムを実行することにより、図3に示す機能が実現される。 FIG. 3 is a block diagram of the server 3. The server 3 includes a communication unit 301, a storage device 302, a keyword presentation unit 303, a screen data generation unit 304, a device type acquisition unit 305, an advertisement effect confirmation unit 306, an advertisement effect estimation unit 307, and a control unit. And 308 at least. The server 3 includes, for example, a CPU, a RAM, a ROM, and the like. The CPU executes an operation support program to realize the function shown in FIG.
 通信部301は、ネットワーク4を介してユーザ端末2から送信されるデータを受信する。このデータには、ユーザUが入力装置203を使用して入力したデータ、例えば、ユーザ登録をする際に入力される属性情報、ログイン時に入力されるデータ、リスティング広告の運用(以下、広告運用ともいう)に必要な設定を行う際に入力されるデータ等が含まれる。通信部301は、ネットワーク4を介してユーザ端末2へ画面生成用データ等を送信する。 The communication unit 301 receives data transmitted from the user terminal 2 via the network 4. In this data, data input by the user U using the input device 203, for example, attribute information input at the time of user registration, data input at login, operation of a listing advertisement (hereinafter also referred to as advertisement operation) Data etc. that are input when making the necessary settings. The communication unit 301 transmits screen generation data and the like to the user terminal 2 via the network 4.
 記憶装置302は、例えば、HDD(Hard Disk Drive)や半導体記憶装置(SSD(Solid State Drive))である。記憶装置302には、ユーザ登録したデータ、図4(a)に示すように、ユーザUの属性データ、例えば、ユーザ名、ログインID、連絡先等のデータがユーザUごとにユーザIDに関連付けて登録されている。 The storage device 302 is, for example, an HDD (Hard Disk Drive) or a semiconductor storage device (SSD (Solid State Drive)). In the storage device 302, user-registered data, as shown in FIG. 4A, attribute data of the user U, for example, data such as user name, login ID, contact address, etc. are associated with the user ID for each user U. It is registered.
 また、記憶装置302には、図4(b)に示すように、各ユーザUが設定したリスティング広告の設定項目、例えば、商材(URL)、デバイス、ブランド名、エリア、広告文、キーワード、媒体がユーザIDに関連付けて格納されている。ここで、デバイスは、広告を出稿する機器の種別であり、例えば、PC、タブレット、スマートフォン等である。ブランドは、例えば、店舗名、会社名、商品名等である。エリアは、広告を出稿する範囲である。キーワードは、検索に使用される単語等である。媒体は、広告を出稿する媒体であり、例えば、グーグル(登録商標)やヤフー(登録商標)である。なお、図4(b)には図示していないが、広告運用に必要なその他の設定項目、例えば、広告期間、当該広告期間中の広告費の総予算(月額予算等)、1クリック当たりに広告業者に払い込む広告費(クリック単価))等もユーザIDに関連付けて登録されている。 Further, as shown in FIG. 4B, in the storage device 302, setting items of a listing advertisement set by each user U, for example, a commercial item (URL), a device, a brand name, an area, an advertisement, a keyword, A medium is stored in association with the user ID. Here, the device is a type of device for posting an advertisement, and is, for example, a PC, a tablet, a smartphone, or the like. The brand is, for example, a store name, a company name, a product name, and the like. An area is the scope of advertising. A keyword is a word etc. used for a search. The medium is a medium for posting advertisements, and is, for example, Google (registered trademark) or Yahoo (registered trademark). Although not shown in FIG. 4B, other setting items necessary for the operation of the advertisement, for example, the advertisement period, the total budget of the advertisement expenses during the advertisement period (monthly budget etc.), per click Advertising costs (cost per click) etc. to be paid to the advertiser are also registered in association with the user ID.
 なお、本実施形態では、ユーザUが入力した広告対象(商材)であるURLなどの情報に応じて適切と思われるキーワードを個別案件ごとにアルゴリズムで抽出している。すなわち、URL内に記載されているキーワードの関連語なども取得しているので、実際には記載されていないが関連性の高いキーワードなども表示される。なお、記憶装置302に、リスティング広告の設定の候補となるキーワードを商材分野(カテゴリ)ごとに予め格納して、ユーザUが入力した広告対象(商材)であるURLなどの情報に応じて適切と思われる商材分野のキーワードを抽出するようにしてもよい。また、ユーザUが入力した広告対象(商材)であるURLなどの情報に応じて適切と思われるキーワードを個別案件ごとにアルゴリズムで抽出する形態と、リスティング広告の設定の候補となるキーワードを商材分野(カテゴリ)ごとに予め格納して、ユーザUが入力した広告対象(商材)であるURLなどの情報に応じて適切と思われる商材分野のキーワードを抽出する形態とを組み合わせてもよい。ここで、商材分野(カテゴリ)の分類には、例えば、日本標準産業分類などを用いて規定してもよい。また、キーワードはユーザUが新たに追加するごとに記憶装置302に新たに格納されるようにしてもよいし、商材(URL)のページからも自動でキーワードが取得され、記憶装置302に新たに格納されるようにしてもよい。 Note that, in the present embodiment, a keyword that is considered appropriate according to information such as a URL that is an advertisement target (trade material) input by the user U is extracted by an algorithm for each individual item. That is, since the related terms of the keywords described in the URL are also acquired, keywords that are not actually described but are highly relevant are also displayed. The storage device 302 stores in advance keywords that are candidates for setting a listing advertisement for each product field (category), according to information such as a URL that is an advertisement target (trade material) input by the user U. You may make it extract the keyword of the field of goods which seems appropriate. In addition, according to information such as a URL that is an advertisement target (commercial material) input by the user U, an algorithm is extracted by an algorithm for each case, and a keyword serving as a candidate for setting a listing advertisement is quotient. Even if it combines with the form which stores beforehand for every material field (category), and extracts the keyword of the material field considered appropriate according to the information such as URL which is the advertisement object (quotient material) inputted by the user U Good. Here, the category of the commercial material field (category) may be defined using, for example, the Japanese standard industry classification. Also, the keyword may be newly stored in the storage device 302 each time the user U adds a new keyword, and the keyword is automatically acquired from the page of the commercial material (URL), and is newly stored in the storage device 302. May be stored.
 また、記憶装置302には、広告効果確認部306により常時取得される各種の指標、例えば、インプレッション数、クリック数、コンバージョン数、クリック率、コンバージョン率、CPA(Return On Advertising Spend:コンバージョンの獲得単価)、ROAS(Return On Advertising Spend:投資した広告費用の回収率(広告掲載料1円あたりの売上額))、ROI(Return on Investment:1クリックあたりの投資効果を利益ベースで表す指標)等が広告対象である商材ごとに格納されている。さらに、記憶装置302には、本実施形態に係る運用支援プログラムが格納されている。 The storage device 302 also includes various indicators constantly acquired by the advertising effectiveness check unit 306, for example, the number of impressions, the number of clicks, the number of conversions, the click rate, the conversion rate, and the CPA (Return On Advertising Spend) ), ROAS (Return on Advertising Spend: recovery rate of advertising costs invested (the amount of sales per yen for advertising), ROI (Return on Investment: an index representing the return on investment per click on a profit basis), etc. It is stored for each commercial item to be advertised. Further, the storage device 302 stores an operation support program according to the present embodiment.
 以下の表1に広告効果確認部306により取得・算出され、記憶装置302に格納される指標の例を記載する。
Figure JPOXMLDOC01-appb-T000001
An example of the index acquired and calculated by the advertisement effect confirmation unit 306 and stored in the storage device 302 is described in Table 1 below.
Figure JPOXMLDOC01-appb-T000001
 キーワード提示部303は、広告の出稿設定を行う際に必要なキーワードを提示する。具体的には、キーワード提示部303は、ユーザUが広告出稿の設定を行う際に、ユーザUが入力した広告対象(商材)であるURLなどの情報に応じて適切と思われるキーワードを個別案件ごとにアルゴリズムで抽出して提示する。なお、記憶装置302(データベース)参照して、カテゴリごとに(お勧めの)キーワードを提示するようにしてもよい。 The keyword presentation unit 303 presents a keyword necessary for setting advertisement submission. Specifically, when the user U sets the advertisement advertisement, the keyword presenting unit 303 individually identifies keywords that are considered appropriate according to the information such as the URL that is the advertisement target (merchant) input by the user U. Extract and present by algorithm for each case. Note that (recommended) keywords may be presented for each category with reference to the storage device 302 (database).
 画面データ生成部304は、ユーザ端末2の表示装置204に表示するための画面データを生成する。画面データ生成部304が生成する画面データによりユーザ端末2の表示装置204に表示される画面については図面を参照して後述する。 The screen data generation unit 304 generates screen data to be displayed on the display device 204 of the user terminal 2. The screen displayed on the display device 204 of the user terminal 2 by the screen data generated by the screen data generation unit 304 will be described later with reference to the drawings.
 デバイス種別取得部305は、ユーザ端末2の種別、例えば、PC、タブレット、スマートフォン等の種別を取得する。 The device type acquisition unit 305 acquires the type of the user terminal 2, for example, the type of a PC, a tablet, a smartphone or the like.
広告効果確認部306は、設定されている条件で広告運用を実行した場合の効果を確認する。具体的には、広告効果確認部306は、インプレッション数、クリック数、コンバージョン数等、リスティング広告の効果を確認するうえで必要となるデータを所定時間や所定日数ごとに取得する。また、広告効果確認部306は、取得したデータから、上記表1に示した各種指標を算出する。また、広告効果確認部307により取得および算出されたデータおよび指標は記憶装置302に格納される。 The advertisement effect confirmation unit 306 confirms the effect when the advertisement operation is performed under the set conditions. Specifically, the advertisement effect confirmation unit 306 acquires, for each predetermined time or a predetermined number of days, data necessary for confirming the effect of the listing advertisement, such as the number of impressions, the number of clicks, and the number of conversions. Further, the advertisement effect confirmation unit 306 calculates various indexes shown in the above-mentioned Table 1 from the acquired data. Further, the data and the index acquired and calculated by the advertisement effect confirmation unit 307 are stored in the storage device 302.
 広告効果推定部307は、設定されている条件で広告運用を実行した場合の効果を推定する。具体的には、広告効果確認部306に取得された過去のデータ、具体的には、実行された施策と広告効果確認部306により実際に確認された効果との相関関係に基づいて、図15を参照して後述するキーワードによる改善効果を推定する。広告効果推定部307による効果の推定には、例えば、ベイズ推定、二項定理等、種々の手法を用いることができる。 The advertisement effect estimation unit 307 estimates the effect when the advertisement operation is performed under the set conditions. Specifically, based on the correlation between the past data acquired by the advertisement effect confirmation unit 306, specifically, the measure taken and the effect actually confirmed by the advertisement effect confirmation unit 306, as shown in FIG. To estimate the improvement effect of keywords described later. For the estimation of the effect by the advertisement effect estimation unit 307, various methods such as Bayesian estimation and binomial theorem can be used, for example.
 制御部308は、サーバ3を制御する。 The control unit 308 controls the server 3.
 次に、本実施形態でユーザ端末2の表示装置204に表示される画面について図5~図10を参照して説明する。図5~図15は、実施形態に係るユーザ端末に表示される画面の一例を示す図である。なお、図5~図15に示す画面は、サーバ3の画面データ生成部304により画面データが生成され、該画面データがユーザ端末2へ送信されることで表示される。 Next, screens displayed on the display device 204 of the user terminal 2 in the present embodiment will be described with reference to FIGS. 5 to 15 are diagrams showing an example of a screen displayed on the user terminal according to the embodiment. The screens shown in FIGS. 5 to 15 are displayed by the screen data generation unit 304 of the server 3 generating screen data and transmitting the screen data to the user terminal 2.
 図5~図9は、ユーザ端末2の表示装置204に表示されるプロモーション設定用の画面である。図5に示す基本情報の入力画面では、ユーザUは、ユーザ端末2の入力装置203を操作して、基本情報を入力する。この図5に示す基本情報の入力画面では、ユーザUは、入力装置203を操作してプロモーション名(宣伝するサービスの総称/サイト名/店舗名)および月額予算を入力するとともに、成果指標(クリック、コンバージョン、収益のいずれかまたは複数)を選択する。 5 to 9 are screens for promotion setting displayed on the display device 204 of the user terminal 2. On the basic information input screen shown in FIG. 5, the user U operates the input device 203 of the user terminal 2 to input basic information. On the input screen of the basic information shown in FIG. 5, the user U operates the input device 203 to input a promotion name (generic name of a service to be advertised / site name / store name) and a monthly budget, and also a performance indicator (click Choose one or more of:
 成果指標では、クリックを選択するとWebサイトへのアクセスを重視した設定となる。また、コンバージョンを選択すると、資料請求/購入などWebサイト上での成果を重視した設定となる。また、収益(コンバージョン値)を選択すると、売上金額などのコンバージョンごとの価値を重視する設定となる。なお、クリック、コンバージョン、収益以外の指標を選択できるように構成してもよい。 In the performance indicator, when clicking is selected, the setting is focused on access to the website. In addition, if you select conversion, it will be a setting that emphasizes the results on the website such as material request / purchase. In addition, if you select revenue (conversion value), it will be set to emphasize the value of each conversion, such as sales amount. In addition, you may be configured to be able to select metrics other than click, conversion, and revenue.
 図6に示す連携設定の入力画面では、ユーザUは、ユーザ端末2の入力装置203を操作して、連携設定に必要な情報を入力する。この図5に示す連携設定の入力画面では、ユーザUは、入力装置203を操作して媒体アカウント種別(媒体A(例えば、Google(登録商標))、媒体B(例えば、Yahoo(登録商標))、媒体C(例えば、YDN(Yahoo Display AD Network))のいずれかまたは複数)を選択するとともに、アカウントID、アカウントの識別名を入力する。なお、媒体アカウント種別の選択では、Google(登録商標)、Yahoo(登録商標)、YDN以外の媒体を選択できるように構成してもよい。 On the cooperation setting input screen shown in FIG. 6, the user U operates the input device 203 of the user terminal 2 to input information necessary for the cooperation setting. In the cooperation setting input screen shown in FIG. 5, the user U operates the input device 203 to select the medium account type (medium A (for example, Google (registered trademark)), medium B (for example, Yahoo (registered trademark)) , Medium C (for example, one or more of YDN (Yahoo Display AD Network)), an account ID, and an account identification name. In the selection of the medium account type, a medium other than Google (registered trademark), Yahoo (registered trademark), and YDN may be selected.
 図7に示す商材登録の入力画面では、ユーザUは、ユーザ端末2の入力装置203を操作して、利用機能についての設定を選択するとともに、広告を使ってユーザUを誘導したい注力商材のWebページのURLを入力して、広告をクリックした際に表示される、いわゆるランディングページを設定する。ここで、利用機能についての設定において、ユーザUは、「広告のセットアップを含む全機能を利用」または「自動入札・レポートのみで利用」のいずれかを選択することができる。また、ユーザUがユーザ端末2の入力装置203を操作して「更に注力商材ページURLを追加」のアイコンをクリックした場合、さらに広告したい商材(URL)を追加することができる。 In the input screen of product registration shown in FIG. 7, the user U operates the input device 203 of the user terminal 2 to select the setting for the use function, and at the same time, the product whose focus is on guiding the user U using an advertisement. Enter the URL of the web page and set the so-called landing page that will be displayed when you click on the ad. Here, in the setting of the use function, the user U can select either “use all functions including advertisement setup” or “use only for automatic bidding / reporting”. Moreover, when the user U operates the input device 203 of the user terminal 2 and clicks the icon "Add more focused product page URL", it is possible to add a product (URL) to be further advertised.
 図8に示す商材登録の入力画面では、ユーザUは、ユーザ端末2の入力装置203を操作して、図7に示す画面で入力したURLを管理するための情報を入力する。具体的には、ユーザ端末2の入力装置203を操作して、ページURL、商材の識別名(例えば、英会話)、および商材に関する代表的なキーワード(例えば、実践、効果、短期等)を入力する。また、ユーザUがユーザ端末2の入力装置203を操作して「更に注力商材URLページを追加」のアイコンをクリックした場合、さらに広告したい商材(URL)の設定を行うことができる。 On the input screen of commercial item registration shown in FIG. 8, the user U operates the input device 203 of the user terminal 2 to input information for managing the URL inputted on the screen shown in FIG. 7. Specifically, by operating the input device 203 of the user terminal 2, page URLs, identification names of commercial materials (for example, English conversation), and representative keywords (for example, practice, effects, short term, etc.) regarding commercial materials input. In addition, when the user U operates the input device 203 of the user terminal 2 and clicks the icon "Add more focused product URL page", it is possible to set the product (URL) to be further advertised.
 図9に示す登録確認画面では、ユーザUが図5~図8に示す画面で入力した設定を確認するための情報が表示される。具体的には、「プロモーション名」、「成果指標」、「月額予算」、「アカウント名」(アカウントの識別名)、「媒体」(媒体アカウント種別)、「アカウントID」、「利用機能」、「商材識別名」、「ページURL」、「代表的なキーワード」等の設定内容が表示される。なお、ユーザUが、ユーザ端末2の入力装置203を操作して、図9に示す「登録する」のアイコンをクリックすると、図9に示す登録確認画面に表示されている内容でプロモーション基本情報が設定される。 In the registration confirmation screen shown in FIG. 9, information for confirming the setting input by the user U on the screens shown in FIGS. 5 to 8 is displayed. Specifically, “promotion name”, “performance indicator”, “monthly budget”, “account name” (account identification name), “medium” (medium account type), “account ID”, “use function”, The setting contents such as "product identification name", "page URL", and "representative keyword" are displayed. In addition, when the user U operates the input device 203 of the user terminal 2 and clicks the “register” icon shown in FIG. 9, the promotion basic information is displayed with the contents displayed on the registration confirmation screen shown in FIG. It is set.
 また、ユーザUが図9に示す登録確認画面の「プロモーション基本情報」の欄に配置された「編集」のアイコンをクリックすると、図5に示す画面に遷移して設定内容を編集することができる。また、ユーザUが図9に示す登録確認画面の「連携アカウント」の欄に配置された「編集」のアイコンをクリックすると、図6に示す画面に遷移して設定内容を編集することができる。また、ユーザUが図9に示す登録確認画面の「利用機能選択」の欄に配置された「編集」のアイコンをクリックすると、図7に示す画面に遷移して設定内容を編集することができる。また、ユーザUが図9に示す登録確認画面の「登録商材」の欄に配置された「編集」のアイコンをクリックすると、図8に示す画面に遷移して設定内容を編集することができる。 Also, when the user U clicks the "edit" icon arranged in the "promotion basic information" column of the registration confirmation screen shown in FIG. 9, it is possible to transition to the screen shown in FIG. 5 and edit the setting contents . Further, when the user U clicks the "edit" icon arranged in the "cooperation account" column of the registration confirmation screen shown in FIG. 9, it is possible to transition to the screen shown in FIG. 6 and edit the setting contents. Also, when the user U clicks the "edit" icon arranged in the "use function selection" column of the registration confirmation screen shown in FIG. 9, it is possible to transition to the screen shown in FIG. 7 and edit the setting contents . Also, when the user U clicks the "Edit" icon arranged in the "Registered product" column of the registration confirmation screen shown in FIG. 9, the screen changes to the screen shown in FIG. 8 and the setting contents can be edited. .
 なお、ユーザUが、図5~図9の左上に配置された「作成を中断する」のアイコンをクリックすると、図5~図9を参照して説明したプロモーション登録の動作がキャンセルされる。 When the user U clicks on the “cancel creation” icon arranged at the upper left of FIGS. 5 to 9, the operation of the promotion registration described with reference to FIGS. 5 to 9 is canceled.
 図10~図15は、ユーザ端末2の表示装置204に表示される広告出稿内容作成用の画面である。図10に示す出稿媒体の入力画面では、ユーザUは、ユーザ端末2の入力装置203を操作して、広告を出稿する媒体(「検索広告」、「ディスプレイ広告」、「媒体A(例えば、Google(登録商標))」、「媒体B(例えば、Yahoo(登録商標))」のいずれかまたは複数)を選択する。 FIGS. 10 to 15 are screens for creating advertisement advertisement content displayed on the display device 204 of the user terminal 2. In the input screen of the submission medium shown in FIG. 10, the user U operates the input device 203 of the user terminal 2 to submit an advertisement to a medium ("search advertisement", "display advertisement", "medium A (for example, Google (Registered trademark), "medium B (for example, Yahoo (registered trademark))" is selected.
 図11に示すデバイスの入力画面では、ユーザUは、ユーザ端末2の入力装置203を操作して、広告を出稿するデバイス(「すべてのデバイス」、「PC/タブレットのみ」、「スマートフォンのみ」のいずれか)を選択する。ユーザUが、ユーザ端末2の入力装置203を操作して、「すべてのデバイス」を選択した場合、PC、タブレット、スマートフォン、フィーチャーフォン等、インターネットに接続でき広告を表示することができる全てのデバイスが広告出稿の対象となる。また、ユーザUが、ユーザ端末2の入力装置203を操作して、「PC/タブレットのみ」を選択した場合、PCおよびタブレット端末のみが広告出稿の対象となる。また、ユーザUが、ユーザ端末2の入力装置203を操作して、「スマートフォンのみ」を選択した場合、スマートフォンのみが広告出稿の対象となる。 On the input screen of the device shown in FIG. 11, the user U operates the input device 203 of the user terminal 2 to send out advertisements (all devices, only PC / tablet, only smartphones) Choose one). When the user U operates the input device 203 of the user terminal 2 and selects "all devices", all devices that can connect to the Internet and can display advertisements, such as a PC, a tablet, a smartphone, a feature phone, etc. Is the target of advertisement placement. In addition, when the user U operates the input device 203 of the user terminal 2 and selects “only PC / tablet”, only the PC and the tablet terminal are targets for advertisement advertisement. In addition, when the user U operates the input device 203 of the user terminal 2 and selects “only smartphone”, only the smartphone is a target of advertisement advertisement.
 図12に示すブランドの入力画面では、ユーザUは、ユーザ端末2の入力装置203を操作して、広告出稿対象のブランド名(サイト名・会社名)および略称/別名(任意)を入力する。 In the brand input screen shown in FIG. 12, the user U operates the input device 203 of the user terminal 2 to input a brand name (site name / company name) and an abbreviation / other name (optional) for advertisement placement.
 図13に示すエリアの入力画面では、ユーザUは、ユーザ端末2の入力装置203を操作して、広告を出稿するエリアを入力する。具体的には、ユーザUは、ユーザ端末2の入力装置203を操作して、「店舗に集客したい方」、「都道府県で指定」、「指定しない」のいずれかを選択する。ユーザUが、ユーザ端末2の入力装置203を操作して、「店舗に集客したい方」を選択した場合、ユーザUは、ユーザ端末2の入力装置203を操作して、店舗名、店舗住所(郵便番号、都道府県、番地等)、連絡先(電話番号等)、範囲(店舗からの距離で指定)等のデータを入力する。店舗からの範囲を限定することで、ターゲットとしないエリアのユーザUにクリックされて、無駄に課金されることを防止するためである。 On the input screen of the area shown in FIG. 13, the user U operates the input device 203 of the user terminal 2 to input an area for posting an advertisement. Specifically, the user U operates the input device 203 of the user terminal 2 and selects one of “person who wants to attract customers to the store”, “designated by prefecture”, and “not designated”. When the user U operates the input device 203 of the user terminal 2 and selects “the person who wants to attract customers to the store”, the user U operates the input device 203 of the user terminal 2 to store the store name and the store address ( Enter data such as postal code, prefecture, address etc., contact address (telephone number etc.), range (designated by distance from store), etc. By limiting the range from the store, the user U in the non-targeted area is clicked to prevent the user U from being charged unnecessarily.
 また、ユーザUが、ユーザ端末2の入力装置203を操作して、「都道府県で指定」を選択した場合、日本の都道府県名が一覧表示され、一覧表示された都道府県名から広告を出稿したい都道府県名を選択する。また、ユーザUが、ユーザ端末2の入力装置203を操作して、「指定しない」を選択した場合、特に入力は行わない。 Further, when the user U operates the input device 203 of the user terminal 2 and selects "designate by prefecture", the list of prefecture names in Japan is displayed, and advertisements are posted from the list of prefecture names Select the prefecture you want. Further, when the user U operates the input device 203 of the user terminal 2 and selects “do not specify”, no particular input is performed.
 図14に示す広告文作成の入力画面では、ユーザUは、ユーザ端末2の入力装置203を操作して、広告文を作成する。具体的には、ユーザUは、ユーザ端末2の入力装置203を操作して、複数パターンの広告文を作成する(図14に示す例では2パターン)。広告パターン1は、差別化フレーズからメインタイトルを自動生成するパターン、広告パターン2は、メインタイトルを作成するパターンとなる。 On the advertisement creation screen shown in FIG. 14, the user U operates the input device 203 of the user terminal 2 to create an advertisement. Specifically, the user U operates the input device 203 of the user terminal 2 to create a plurality of patterns of advertising sentences (two patterns in the example shown in FIG. 14). The advertisement pattern 1 is a pattern for automatically generating a main title from the differentiated phrase, and the advertisement pattern 2 is a pattern for creating a main title.
 広告パターン1では、ユーザUが、ユーザ端末2の入力装置203を操作して、自社の差別化フレーズを入力するとメインタイトルが自動生成される。広告パターン2では、ユーザUが、ユーザ端末2の入力装置203を操作して、メインタイトルを入力する。また、図14に示す広告文作成の入力画面では、ユーザUは、ユーザ端末2の入力装置203を操作して、パターン共通で使用するフレーズ(例えば、サブタイトル、説明文、広告リンク先URL等)を入力する。また、オプション設定として、サイトリンクやコールアウトを設定できる構成としてもよい。 In the advertisement pattern 1, when the user U operates the input device 203 of the user terminal 2 and inputs his company's differentiated phrase, a main title is automatically generated. In the advertisement pattern 2, the user U operates the input device 203 of the user terminal 2 to input a main title. In addition, on the input screen of the ad text creation shown in FIG. 14, the user U operates the input device 203 of the user terminal 2 to use a phrase common to the pattern (for example, a subtitle, an explanation, an advertisement link destination URL, etc.) Enter In addition, as an option setting, a site link or a callout may be set.
 図15に示すキーワード設定の入力画面では、ユーザUは、ユーザ端末2の入力装置203を操作して、キーワードを設定する。具体的には、ユーザUは、ユーザ端末2の入力装置203を操作して、複数のカテゴリ(図15に示す例では3つのカテゴリ)からなるキーワード群からキーワードを選択する。図15に示すように、カテゴリ(メイン、サブ、一般/エリア)ごとにキーワードが表示(提示)される。また、各カテゴリ内のキーワードは、キーワードの属性に応じてさらに分類(グルーピング)されている。ユーザUは、ユーザ端末2の入力装置203を操作して、カテゴリごとに1以上のキーワードを選択する。 On the keyword setting input screen shown in FIG. 15, the user U operates the input device 203 of the user terminal 2 to set a keyword. Specifically, the user U operates the input device 203 of the user terminal 2 to select a keyword from a keyword group consisting of a plurality of categories (three categories in the example shown in FIG. 15). As shown in FIG. 15, keywords are displayed (presented) for each category (main, sub, general / area). Also, the keywords in each category are further classified (grouped) according to the attributes of the keywords. The user U operates the input device 203 of the user terminal 2 to select one or more keywords for each category.
 また、本実施形態では、キーワード提示部303は、広告対象(商材)に基づいてキーワードを広告対象(商材)ごとに提示する。このため、図15に示すように、広告対象(商材)ごとキーワードがまとまって表示(提示)されるので、異なる商材を複数扱っているような場合においても、全体のキーワードの設定状況を一覧しながら各広告内容に応じた適切なキーワードを選択することができる。なお、本実施形態では、候補となるキーワードのうち、各キーワードの組み合わせの妥当性を判別し、その妥当性の閾値に応じて分類を行っているが、該手法以外によるキーワードの分類手法を用いるようにしてもよい。 Further, in the present embodiment, the keyword presenting unit 303 presents a keyword for each of the advertising targets (commercial materials) based on the advertising targets (commercial materials). For this reason, as shown in FIG. 15, keywords are displayed together (presented) for each advertisement target (product), so even in the case where a plurality of different products are handled, the setting condition of the entire keyword is While listing, appropriate keywords can be selected according to each advertisement content. In the present embodiment, among the candidate keywords, the validity of the combination of each keyword is determined, and the classification is performed according to the threshold of the validity, but the classification method of keywords using other than the above method is used You may do so.
 また、図15に示すキーワードは、広告を表示させるデバイスであるユーザ端末2の種別に応じて、提示の方法が変化する。例えば、ユーザ端末2の種別がPCである場合、画面の左側から右側に向かってメイン、サブ、一般/エリアの順にキーワードが表示(提示)される。また、ユーザ端末2の種別がスマートフォンまたはタブレットの場合、画面の上側から下側に向かってメイン、サブ、一般/エリアの順にキーワードが表示(提示)される。 Moreover, the method of presentation changes the keyword shown in FIG. 15 according to the classification of the user terminal 2 which is a device which displays an advertisement. For example, when the type of the user terminal 2 is PC, keywords are displayed (presented) in the order of main, sub, general / area from the left side to the right side of the screen. Further, when the type of the user terminal 2 is a smartphone or a tablet, keywords are displayed (presented) in the order of main, sub, general / area from the upper side to the lower side of the screen.
 なお、ユーザ端末2の種別がスマートフォンまたはタブレットの場合、ユーザ端末2の向きに応じてキーワードの提示の方法が変化する構成としてもよい。例えば、スマートフォンまたはタブレットが縦向きの場合、画面の上側から下側に向かってメイン、サブ、一般/エリアの順にキーワードが表示(提示)される構成とし、スマートフォンまたはタブレットが横向きの場合、画面の左側から右側に向かってメイン、サブ、一般/エリアの順にキーワードが表示(提示)される構成としてもよい。なお、スマートフォンまたはタブレットの向きは、ユーザ端末に搭載された加速度センサにより検知することが可能である。 When the type of the user terminal 2 is a smartphone or a tablet, the method of presenting the keyword may be changed according to the direction of the user terminal 2. For example, when the smartphone or tablet is in portrait orientation, keywords are displayed (presented) in the order of main, sub, general / area from the top to the bottom of the screen, and when the smartphone or tablet is in landscape orientation The keywords may be displayed (presented) in the order of main, sub, general / area from left to right. Note that the orientation of the smartphone or the tablet can be detected by an acceleration sensor mounted on the user terminal.
 また、図15に示すキーワードは、キーワードの属性、例えば、お勧め(レコメンド)、通常の提案、提案したが選択されなかったもの等、に応じて異なる態様(例えば、表示の大きさ、表示の色、表示の形状、文章の文字数、文字のフォント等)で表示(提示)される。 Also, the keywords shown in FIG. 15 have different aspects (eg, display size, display, etc.) according to the attribute of the keyword, such as recommendation (recommendation), normal proposal, or the item that was proposed but not selected. Displayed (presented) by color, display shape, number of characters of text, font of characters, etc.
 また、図15に示すキーワードは、キーワードに付与されたタグに基づき、広告対象(商材)に応じて表示(提示)される。より具体的には、キーワードは、広告対象(商材)に応じて最適な(商材の特徴を表す)キーワードが表示(提示)される。 Also, the keywords shown in FIG. 15 are displayed (presented) according to the advertising target (merchant) based on the tag attached to the keywords. More specifically, the keyword (displaying the feature of the material) which is optimal according to the advertisement target (product) is displayed (presented).
 また、図15に示すキーワードは、広告対象(商材)への効果に対する優先度、に応じて異なる態様(例えば、表示の大きさ、表示の色、表示の形状、文章の文字数、文字のフォント等)で表示(提示)される。 Further, the keywords shown in FIG. 15 are different modes according to the priority for the effect to the advertisement target (quotient material) (for example, size of display, color of display, shape of display, number of characters of text, font of characters Etc.).
 また、図15に広告対象(商材)への効果を確認するためのキーワードの入力スペースを設けるようにしてもよい。このように構成した場合、ユーザUがキーワードを選択する際の参考情報もしくはナビゲーションとして機能する。この結果、ユーザUがリスティング広告の運用経験に乏しくても、提示されるキーワードの優先度を理解して適切に選択することができるので、効率よく効果的にキーワードを選択することができる。 In addition, a keyword input space may be provided in FIG. 15 to confirm the effect on the advertisement target (commercial item). When configured in this way, it functions as reference information or navigation when the user U selects a keyword. As a result, even if the user U has poor experience in operating a listing advertisement, the user can understand the priority of presented keywords and appropriately select the keywords, so that keywords can be selected efficiently and effectively.
 また、ユーザUは、キーワードを選択するだけでなく、追加することもできる。具体的には、ユーザUが、ユーザ端末2の入力装置203を操作して、図15の+のアイコンを選択すると、新しいキーワードを入力するためのボックスが表示される。ユーザUは、ユーザ端末2の入力装置203を操作して、表示されたボックス内に新しいキーワードを入力すると、入力されたキーワードが追加される。 The user U can also add not only keywords but also keywords. Specifically, when the user U operates the input device 203 of the user terminal 2 and selects the + icon in FIG. 15, a box for inputting a new keyword is displayed. When the user U operates the input device 203 of the user terminal 2 to enter a new keyword in the displayed box, the entered keyword is added.
 なお、追加されたキーワードに関しても、キーワードの属性(ユーザUによる追加)および効果に応じて異なる態様(例えば、表示の大きさ、表示の色、表示の形状、文章の文字数、文字のフォント等)で表示(提示)される。 Also with regard to the added keyword, different aspects (for example, size of display, color of display, shape of display, number of characters of text, font of characters, etc.) according to the attribute (addition by user U) and the effect of the keyword Is displayed (presented).
 図16に示す出稿した広告の効果を確認するための画面では、出稿した広告の効果を確認するための指標、例えば、利用金額、表示回数(インプレッション数)、クリック数、クリック単価、獲得数(コンバージョン数)、獲得金額(CPA)等が数値およびグラフ(図16では、利用金額を棒グラフ(左軸)、コンバージョン数を折れ線グラフ(左軸)で表示している)として表示される。また、ユーザUが、ユーザ端末2の入力装置203を操作して、「キーワード別」のアイコンをクリックすると、各指標がキーワード別に表示される。また、図16の右上には、「改善チャンス」として、改善施策が表示(提示)される。なお、図16に示す例では、15分間で設定可能な改善施策が表示(提示)されているが、15分間は一例であり、他の時間、例えば、5分間や10分間で設定可能な分の改善施策が表示(提示)されるようにしてもよい。また、図16に表示される指標は、一例であり、図16で示される指標以外の指標を表示するように構成してもよい。 On the screen for confirming the effect of the advertisement shown in FIG. 16, an index for confirming the effect of the advertisement submitted, for example, the amount used, the number of impressions (impressions), the number of clicks, the cost per click, the number of acquisitions ( The number of conversions), the amount of money earned (CPA), etc. are displayed as numerical values and graphs (in FIG. 16, the amount used is displayed as a bar graph (left axis) and the number of conversions as a line graph (left axis)). Also, when the user U operates the input device 203 of the user terminal 2 and clicks the “by keyword” icon, each index is displayed for each keyword. Further, in the upper right of FIG. 16, improvement measures are displayed (presented) as “improvement opportunities”. In the example shown in FIG. 16, the improvement measures that can be set in 15 minutes are displayed (presented), but 15 minutes is an example, and it is possible to set in another time, for example, 5 minutes or 10 minutes Improvement measures may be displayed (presented). Further, the index displayed in FIG. 16 is an example, and an index other than the index shown in FIG. 16 may be displayed.
 図17~図21は、実施形態に係る運用支援装置の動作の一例を示すフローチャートである。以下、図17~図21を参照して、実施形態に係るサーバ3の動作(ユーザ登録)について説明するが、図1~図16を参照して説明した構成と同一の構成には同一の符号を付して重複する説明を省略する。 17 to 21 are flowcharts showing an example of the operation of the operation support apparatus according to the embodiment. Hereinafter, the operation (user registration) of the server 3 according to the embodiment will be described with reference to FIGS. 17 to 21. The same components as those described with reference to FIGS. 1 to 16 have the same reference numerals. And duplicate explanations are omitted.
 図17は、実施形態に係る運用支援装置のユーザ登録の動作を示すフローチャートである。
 初めにユーザUは、ユーザ端末2の入力装置203を操作してサーバ3へとアクセスする(S101)。ユーザ端末2からのアクセスを受け付けると、サーバ3の画面データ生成部304は、ユーザUの属性情報を入力するための画面データを生成する。画面データ生成部304で生成された画面データは、通信部301からネットワーク4を介してユーザ端末2へ送信される。
FIG. 17 is a flowchart showing an operation of user registration of the operation support apparatus according to the embodiment.
First, the user U operates the input device 203 of the user terminal 2 to access the server 3 (S101). When the access from the user terminal 2 is received, the screen data generation unit 304 of the server 3 generates screen data for inputting the attribute information of the user U. The screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
 ユーザ端末2の通信部201で受信された画面データは、表示装置204にユーザUの属性情報の入力画面として表示される(S102)。ここで、属性情報は、例えば、ユーザ名、年齢、性別、連絡先(住所、電話番号、メールアドレス等)、課金のための情報(クレジットカード番号や銀行口座番号等)、ログインID(LID)、パスワード(PW)等の情報のことである。なお、ログインIDは、サーバ3が重複しないものを自動で発行するようにしてもよい。 The screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of the attribute information of the user U (S102). Here, the attribute information includes, for example, user name, age, gender, contact information (address, phone number, e-mail address, etc.), information for charging (credit card number, bank account number, etc.), login ID (LID) , Password (PW) etc. information. The login ID may be issued automatically by the server 3 without duplication.
 ユーザUが、ユーザ端末2の入力装置203を操作して属性を入力して、画面の所定のアイコン(例えば、「登録」アイコン)を選択すると、入力した属性情報がユーザ端末2の通信部201からネットワーク4を介して送信され、サーバ3の通信部301で受信される(受け付けられる)(S103)。制御部308は、通信部301で受け付けられた属性情報を記憶装置302へ格納する(S104)。 When the user U operates the input device 203 of the user terminal 2 to input an attribute and selects a predetermined icon (for example, the “registration” icon) on the screen, the input attribute information is the communication unit 201 of the user terminal 2 Through the network 4 and received (accepted) by the communication unit 301 of the server 3 (S103). The control unit 308 stores the attribute information accepted by the communication unit 301 in the storage device 302 (S104).
 なお、上記ユーザ登録においては、入力された属性情報でいったん仮登録を行い、登録されたメールアドレスへ招待用のURLを送り、該URLからアスセスすることで正式に登録する構成としてもよい。 In the above user registration, temporary registration may be performed temporarily based on the input attribute information, a URL for invitation may be sent to the registered e-mail address, and registration may be formally performed by making an access from the URL.
 図18は、実施形態に係る運用支援装置のプロモーション設定の動作を示すフローチャートである。
 初めに、ユーザUは、ユーザ端末2の入力装置203を操作してサーバへアクセスする。ユーザ端末2からアクセスがあると、サーバ3の画面データ生成部304は、ログインIDおよびPWを入力するための画面データを生成する。画面データ生成部304で生成された画面データは、通信部301からネットワーク4を介してユーザ端末2へ送信される。
FIG. 18 is a flowchart showing an operation of promotion setting of the operation support apparatus according to the embodiment.
First, the user U operates the input device 203 of the user terminal 2 to access the server. When accessed from the user terminal 2, the screen data generation unit 304 of the server 3 generates screen data for inputting the login ID and the PW. The screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
 ユーザ端末2の通信部201で受信された画面データは、表示装置204にユーザUのログイン情報の入力画面として表示される。ユーザUは、ユーザ端末2の入力装置203を操作して、ログインIDおよびパスワードを入力して、画面の所定のアイコン(例えば、「送信」アイコン)を選択すると、入力した属性情報がユーザ端末2の通信部201からネットワーク4を介して送信される(S201)。 The screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of login information of the user U. When the user U operates the input device 203 of the user terminal 2 to input a login ID and a password, and selects a predetermined icon (for example, a “send” icon) on the screen, the input attribute information becomes the user terminal 2 Are transmitted via the network 4 from the communication unit 201 (S201).
 サーバ3の制御部308は、ユーザ端末2から送信されるログインIDとパスワードの組み合わせが、記憶装置302に格納されているログインIDとパスワードの組み合わせと一致するかどうかを判定する(S202)。ログインIDとパスワードの組み合わせが一致しない場合(S202のNO)、制御部308はS201の動作へと戻る。なお、S201の動作へと戻る際に、ログインエラーをユーザ端末2の表示装置204に表示するようにしてもよい。また、ログインIDとパスワードの組み合わせが一致した場合(S202のYES)、制御部308は、ログインを許可する。 The control unit 308 of the server 3 determines whether the combination of the login ID and the password transmitted from the user terminal 2 matches the combination of the login ID and the password stored in the storage device 302 (S202). If the combination of the login ID and the password does not match (NO in S202), the control unit 308 returns to the operation of S201. A login error may be displayed on the display device 204 of the user terminal 2 when returning to the operation of S201. If the combination of the login ID and the password matches (YES in S202), the control unit 308 permits login.
 ユーザUがユーザ端末2の入力装置203を操作して、プロモーションの新規作成を実行すると(S203)、サーバ3の画面データ生成部304は、基本情報を入力するための画面データを生成する。画面データ生成部304で生成された画面データは、通信部301からネットワーク4を介してユーザ端末2へ送信される。ユーザ端末2の通信部201で受信された画面データは、表示装置204に図5に示す基本情報の入力画面として表示される。ユーザUは、ユーザ端末2の入力装置203を操作して、プロモーション名および月額予算を入力するとともに、成果指標を選択する(S204)。ユーザUが、ユーザ端末2の入力装置203を操作して、画面の所定のアイコン(例えば、「次へ」アイコン)を選択すると、入力した情報がユーザ端末2の通信部201からネットワーク4を介して送信され、サーバ3の記憶装置302へ格納される。 When the user U operates the input device 203 of the user terminal 2 to execute creation of a new promotion (S203), the screen data generation unit 304 of the server 3 generates screen data for inputting basic information. The screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4. The screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of basic information shown in FIG. The user U operates the input device 203 of the user terminal 2 to input a promotion name and a monthly budget, and selects a performance indicator (S204). When the user U operates the input device 203 of the user terminal 2 and selects a predetermined icon (for example, "next" icon) on the screen, the input information is transmitted from the communication unit 201 of the user terminal 2 to the network 4 It is transmitted and stored in the storage device 302 of the server 3.
 次に、サーバ3の画面データ生成部304は、連携設定を入力するための画面データを生成する。画面データ生成部304で生成された画面データは、通信部301からネットワーク4を介してユーザ端末2へ送信される。ユーザ端末2の通信部201で受信された画面データは、表示装置204に図6に示す連携設定の入力画面として表示される。ユーザUは、ユーザ端末2の入力装置203を操作して、媒体アカウント種別を選択するとともに、アカウントID、アカウントの識別名を入力する(S205)。ユーザUが、ユーザ端末2の入力装置203を操作して、画面の所定のアイコン(例えば、「次へ」アイコン)を選択すると、入力した情報がユーザ端末2の通信部201からネットワーク4を介して送信され、サーバ3の記憶装置302へ格納される。 Next, the screen data generation unit 304 of the server 3 generates screen data for inputting the cooperation setting. The screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4. The screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of cooperation setting shown in FIG. The user U operates the input device 203 of the user terminal 2 to select the medium account type, and inputs the account ID and the account identification name (S205). When the user U operates the input device 203 of the user terminal 2 and selects a predetermined icon (for example, "next" icon) on the screen, the input information is transmitted from the communication unit 201 of the user terminal 2 to the network 4 It is transmitted and stored in the storage device 302 of the server 3.
 次に、サーバ3の画面データ生成部304は、利用機能の設定を入力するための画面データを生成する。画面データ生成部304で生成された画面データは、通信部301からネットワーク4を介してユーザ端末2へ送信される。ユーザ端末2の通信部201で受信された画面データは、表示装置204に図7に示す利用機能の設定の入力画面として表示される。ユーザUは、ユーザ端末2の入力装置203を操作して、利用機能についての設定を選択するとともに、広告を使ってユーザUを誘導したい注力商材のWebページのURLを入力して、広告をクリックした際に表示される、いわゆるランディングページを設定する(S206)。ユーザUが、ユーザ端末2の入力装置203を操作して、画面の所定のアイコン(例えば、「次へ」アイコン)を選択すると、入力した情報がユーザ端末2の通信部201からネットワーク4を介して送信され、サーバ3の記憶装置302へ格納される。 Next, the screen data generation unit 304 of the server 3 generates screen data for inputting the setting of the use function. The screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4. The screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen for setting of the use function shown in FIG. 7. The user U operates the input device 203 of the user terminal 2 to select the setting for the use function, and uses the advertisement to enter the URL of the web page of the focused commercial material for which the user U wants to be guided, A so-called landing page to be displayed when clicked is set (S206). When the user U operates the input device 203 of the user terminal 2 and selects a predetermined icon (for example, "next" icon) on the screen, the input information is transmitted from the communication unit 201 of the user terminal 2 to the network 4 It is transmitted and stored in the storage device 302 of the server 3.
 次に、サーバ3の画面データ生成部304は、商材の設定を入力するための画面データを生成する。画面データ生成部304で生成された画面データは、通信部301からネットワーク4を介してユーザ端末2へ送信される。ユーザ端末2の通信部201で受信された画面データは、表示装置204に図8に示す商材設定の入力画面として表示される。ユーザUは、ユーザ端末2の入力装置203を操作して、ページURL、商材の識別名、および商材に関する代表的なキーワードを入力する(S207)。ユーザUが、ユーザ端末2の入力装置203を操作して、画面の所定のアイコン(例えば、「次へ」アイコン)を選択すると、入力した情報がユーザ端末2の通信部201からネットワーク4を介して送信され、サーバ3の記憶装置302へ格納される。 Next, the screen data generation unit 304 of the server 3 generates screen data for inputting the setting of the product. The screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4. The screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of commercial material setting shown in FIG. The user U operates the input device 203 of the user terminal 2 to input a page URL, an identification name of a product, and a representative keyword related to the product (S207). When the user U operates the input device 203 of the user terminal 2 and selects a predetermined icon (for example, "next" icon) on the screen, the input information is transmitted from the communication unit 201 of the user terminal 2 to the network 4 It is transmitted and stored in the storage device 302 of the server 3.
 次に、サーバ3の画面データ生成部304は、設定を確認するための画面データを生成する。画面データ生成部304で生成された画面データは、通信部301からネットワーク4を介してユーザ端末2へ送信される。ユーザ端末2の通信部201で受信された画面データは、表示装置204に図9に示す設定確認画面として表示される。ユーザUが、ユーザ端末2の入力装置203を操作して、図9に示す「登録する」のアイコンをクリックした操作が受け付けられると(S208のYES)、サーバ3の制御部308は、図9に示す登録確認画面に表示されている内容でプロモーション基本情報が設定される。また、ユーザ端末2の入力装置203を操作して、図9に示す「編集」のアイコンをクリックした操作が受け付けられると(S208のNO)、サーバ3の画面データ生成部304は、S204~S207のいずれか動作に戻り対応する画面データを生成する。 Next, the screen data generation unit 304 of the server 3 generates screen data for confirming the setting. The screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4. The screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as a setting confirmation screen shown in FIG. When an operation in which the user U operates the input device 203 of the user terminal 2 and clicks the “register” icon shown in FIG. 9 is received (YES in S208), the control unit 308 of the server 3 Promotion basic information is set by the contents displayed on the registration confirmation screen shown in FIG. Further, when the operation of clicking on the “edit” icon shown in FIG. 9 is received by operating the input device 203 of the user terminal 2 (NO in S208), the screen data generation unit 304 of the server 3 performs S204 to S207. Return to any of the operations to generate corresponding screen data.
 なお、図18を参照して説明した動作では、ログインから動作が始まっているが、すでにログインしている場合には、S203から動作が始まる構成としてもよい。 In the operation described with reference to FIG. 18, the operation starts from the login, but if the user has already logged in, the operation may start from S203.
 図19は、実施形態に係る運用支援装置の出稿設定の動作を示すフローチャートである。
 初めに、ユーザUは、ユーザ端末2の入力装置203を操作してサーバへアクセスする。ユーザ端末2からアクセスがあると、サーバ3の画面データ生成部304は、ログインIDおよびPWを入力するための画面データを生成する。画面データ生成部304で生成された画面データは、通信部301からネットワーク4を介してユーザ端末2へ送信される。
FIG. 19 is a flowchart illustrating an operation of delivery setting of the operation support apparatus according to the embodiment.
First, the user U operates the input device 203 of the user terminal 2 to access the server. When accessed from the user terminal 2, the screen data generation unit 304 of the server 3 generates screen data for inputting the login ID and the PW. The screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4.
 ユーザ端末2の通信部201で受信された画面データは、表示装置204にユーザUのログイン情報の入力画面として表示される。ユーザUは、ユーザ端末2の入力装置203を操作して、ログインIDおよびパスワードを入力して、画面の所定のアイコン(例えば、「送信」アイコン)を選択すると、入力した属性情報がユーザ端末2の通信部201からネットワーク4を介して送信される(S301)。 The screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of login information of the user U. When the user U operates the input device 203 of the user terminal 2 to input a login ID and a password, and selects a predetermined icon (for example, a “send” icon) on the screen, the input attribute information becomes the user terminal 2 Are transmitted via the network 4 from the communication unit 201 (S301).
 サーバ3の制御部308は、ユーザ端末2から送信されるログインIDとパスワードの組み合わせが、記憶装置302に格納されているログインIDとパスワードの組み合わせと一致するかどうかを判定する(S302)。ログインIDとパスワードの組み合わせが一致しない場合(S302のNO)、制御部308はS301の動作へと戻る。なお、S301の動作へと戻る際に、ログインエラーをユーザ端末2の表示装置204に表示するようにしてもよい。また、ログインIDとパスワードの組み合わせが一致した場合(S302のYES)、制御部308は、ログインを許可する。 The control unit 308 of the server 3 determines whether the combination of the login ID and the password transmitted from the user terminal 2 matches the combination of the login ID and the password stored in the storage device 302 (S302). If the combination of the login ID and the password does not match (NO in S302), the control unit 308 returns to the operation in S301. Note that when returning to the operation of S301, a login error may be displayed on the display device 204 of the user terminal 2. If the combination of the login ID and the password matches (YES in S302), the control unit 308 permits login.
 ユーザUがユーザ端末2の入力装置203を操作して、広告の出稿設定を実行すると(S303)、サーバ3の画面データ生成部304は、出稿媒体を入力するための画面データを生成する。画面データ生成部304で生成された画面データは、通信部301からネットワーク4を介してユーザ端末2へ送信される。ユーザ端末2の通信部201で受信された画面データは、表示装置204に図10に示す出稿媒体の入力画面として表示される。ユーザUは、ユーザ端末2の入力装置203を操作して、広告を出稿する媒体を選択する(S304)。ユーザUが、ユーザ端末2の入力装置203を操作して、画面の所定のアイコン(例えば、「次へ」アイコン)を選択すると、入力した情報がユーザ端末2の通信部201からネットワーク4を介して送信され、サーバ3の記憶装置302へ格納される。 When the user U operates the input device 203 of the user terminal 2 to execute advertisement advertisement setting (S303), the screen data generation unit 304 of the server 3 generates screen data for inputting an advertisement medium. The screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4. The screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of a submission medium shown in FIG. The user U operates the input device 203 of the user terminal 2 to select a medium for posting an advertisement (S304). When the user U operates the input device 203 of the user terminal 2 and selects a predetermined icon (for example, "next" icon) on the screen, the input information is transmitted from the communication unit 201 of the user terminal 2 to the network 4 It is transmitted and stored in the storage device 302 of the server 3.
 次に、サーバ3の画面データ生成部304は、デバイスを入力するための画面データを生成する。画面データ生成部304で生成された画面データは、通信部301からネットワーク4を介してユーザ端末2へ送信される。ユーザ端末2の通信部201で受信された画面データは、表示装置204に図11に示すデバイスの入力画面として表示される。ユーザUは、ユーザ端末2の入力装置203を操作して、広告を出稿するデバイスを入力する(S305)。ユーザUが、ユーザ端末2の入力装置203を操作して、画面の所定のアイコン(例えば、「次へ」アイコン)を選択すると、入力した情報がユーザ端末2の通信部201からネットワーク4を介して送信され、サーバ3の記憶装置302へ格納される。 Next, the screen data generation unit 304 of the server 3 generates screen data for inputting a device. The screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4. The screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of the device shown in FIG. The user U operates the input device 203 of the user terminal 2 to input a device for posting an advertisement (S305). When the user U operates the input device 203 of the user terminal 2 and selects a predetermined icon (for example, "next" icon) on the screen, the input information is transmitted from the communication unit 201 of the user terminal 2 to the network 4 It is transmitted and stored in the storage device 302 of the server 3.
 次に、サーバ3の画面データ生成部304は、ブランドを入力するための画面データを生成する。画面データ生成部304で生成された画面データは、通信部301からネットワーク4を介してユーザ端末2へ送信される。ユーザ端末2の通信部201で受信された画面データは、表示装置204に図12に示すブランドの入力画面として表示される。ユーザUは、ユーザ端末2の入力装置203を操作して、広告出稿対象のブランド名を入力する(S306)。ユーザUが、ユーザ端末2の入力装置203を操作して、画面の所定のアイコン(例えば、「次へ」アイコン)を選択すると、入力した情報がユーザ端末2の通信部201からネットワーク4を介して送信され、サーバ3の記憶装置302へ格納される。 Next, the screen data generation unit 304 of the server 3 generates screen data for inputting a brand. The screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4. The screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of a brand shown in FIG. The user U operates the input device 203 of the user terminal 2 to input the brand name of the advertisement submission target (S306). When the user U operates the input device 203 of the user terminal 2 and selects a predetermined icon (for example, "next" icon) on the screen, the input information is transmitted from the communication unit 201 of the user terminal 2 to the network 4 It is transmitted and stored in the storage device 302 of the server 3.
 次に、サーバ3の画面データ生成部304は、広告出稿エリアを入力するための画面データを生成する。画面データ生成部304で生成された画面データは、通信部301からネットワーク4を介してユーザ端末2へ送信される。ユーザ端末2の通信部201で受信された画面データは、表示装置204に図13に示す広告出稿エリアの入力画面として表示される。ユーザUは、ユーザ端末2の入力装置203を操作して、広告を出稿するエリアを入力する(S307)。ユーザUが、ユーザ端末2の入力装置203を操作して、画面の所定のアイコン(例えば、「次へ」アイコン)を選択すると、入力した情報がユーザ端末2の通信部201からネットワーク4を介して送信され、サーバ3の記憶装置302へ格納される。 Next, the screen data generation unit 304 of the server 3 generates screen data for inputting an advertisement placement area. The screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4. The screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as an input screen of the advertisement placement area shown in FIG. The user U operates the input device 203 of the user terminal 2 and inputs an area for posting an advertisement (S307). When the user U operates the input device 203 of the user terminal 2 and selects a predetermined icon (for example, "next" icon) on the screen, the input information is transmitted from the communication unit 201 of the user terminal 2 to the network 4 It is transmitted and stored in the storage device 302 of the server 3.
 次に、サーバ3の画面データ生成部304は、広告文を作成するための画面データを生成する。画面データ生成部304で生成された画面データは、通信部301からネットワーク4を介してユーザ端末2へ送信される。ユーザ端末2の通信部201で受信された画面データは、表示装置204に図14に示す広告文を作成画面として表示される。ユーザUは、ユーザ端末2の入力装置203を操作して、複数パターンの広告文を作成する(S308)。ユーザUが、ユーザ端末2の入力装置203を操作して、画面の所定のアイコン(例えば、「次へ」アイコン)を選択すると、入力した情報がユーザ端末2の通信部201からネットワーク4を介して送信され、サーバ3の記憶装置302へ格納される。 Next, the screen data generation unit 304 of the server 3 generates screen data for creating an advertisement. The screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4. The screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as a screen for creating an advertisement shown in FIG. The user U operates the input device 203 of the user terminal 2 to create a plurality of patterns of advertising sentences (S308). When the user U operates the input device 203 of the user terminal 2 and selects a predetermined icon (for example, "next" icon) on the screen, the input information is transmitted from the communication unit 201 of the user terminal 2 to the network 4 It is transmitted and stored in the storage device 302 of the server 3.
 次に、サーバ3の画面データ生成部304は、キーワードを設定するための画面データを生成する。画面データ生成部304で生成された画面データは、通信部301からネットワーク4を介してユーザ端末2へ送信される。ユーザ端末2の通信部201で受信された画面データは、表示装置204に図15に示すキーワードの設定画面として表示される。ユーザUは、ユーザ端末2の入力装置203を操作して、キーワードを設定する。(S309)。ユーザUが、ユーザ端末2の入力装置203を操作して、画面の所定のアイコン(例えば、「次へ」アイコン)を選択すると、入力した情報がユーザ端末2の通信部201からネットワーク4を介して送信され、サーバ3の記憶装置302へ格納される。また、制御部310は、操作が終了したかどうかを判定する(S310)。操作が終了している場合(S310のYES)、制御部310は動作を終了し、操作が終了していない場合(S310のNO)、S304の動作に戻る。 Next, the screen data generation unit 304 of the server 3 generates screen data for setting a keyword. The screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4. The screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as a keyword setting screen shown in FIG. The user U operates the input device 203 of the user terminal 2 to set a keyword. (S309). When the user U operates the input device 203 of the user terminal 2 and selects a predetermined icon (for example, "next" icon) on the screen, the input information is transmitted from the communication unit 201 of the user terminal 2 to the network 4 It is transmitted and stored in the storage device 302 of the server 3. In addition, the control unit 310 determines whether the operation has ended (S310). If the operation has ended (YES in S310), the control unit 310 ends the operation. If the operation has not ended (NO in S310), the process returns to the operation in S304.
 なお、図19を参照して説明した動作では、ログインから動作が始まっているが、すでにログインしている場合には、S303から動作が始まる構成としてもよい。 In the operation described with reference to FIG. 19, the operation starts from the login. However, when the user has already logged in, the operation may start from S303.
 図20は、実施形態に係る運用支援装置のキーワード提示の動作を示すフローチャートである。
 初めに、キーワード提示部303は、図8の商材登録の設定でユーザUにより登録された商材を確認する(S401)。次に、キーワード提示部303は、記憶装置302に記憶されているキーワードを参照して各キーワードに付与されているタグ(属性)を確認する(S402)。次に、キーワード提示部303は、広告対象(商材)のタグが付与されたキーワードを読み出す(S403)。
FIG. 20 is a flowchart showing an operation of keyword presentation of the operation support apparatus according to the embodiment.
First, the keyword presenting unit 303 confirms the quotient material registered by the user U in the quotient material registration setting of FIG. 8 (S401). Next, the keyword presentation unit 303 refers to the keywords stored in the storage device 302 to check tags (attributes) attached to the respective keywords (S402). Next, the keyword presentation unit 303 reads out the keyword to which the tag of the advertisement target (commercial material) is attached (S403).
 次に、キーワード提示部303は、読み出したキーワードに付与されたタグ(属性)に基づいて、読み出したキーワードの表示態様を決定する(S404)。具体的には、キーワード提示部303は、各キーワードに付与されたタグ(属性)に基づいて、S403で読み出したキーワードをカテゴリごとに分類し、さらに各カテゴリ内で各キーワードに付与されたタグ(属性)に応じて、各カテゴリ内でさらに分類(グルーピング)して表示(提示)するよう決定する。また、キーワード提示部303は、キーワードに付与されたタグ(属性)、例えば、お勧め(レコメンド)、通常の提案、提案したが選択されなかったもの等、および広告対象(商材)への効果に対する優先度、に応じて異なる表示(提示)する態様(例えば、表示の大きさ、表示の色、表示の形状、文章の文字数、文字のフォント等)を決定する。 Next, the keyword presentation unit 303 determines the display mode of the read keyword based on the tag (attribute) attached to the read keyword (S404). Specifically, the keyword presentation unit 303 classifies the keywords read in S403 by category based on the tags (attributes) assigned to the respective keywords, and further, tags assigned to the respective keywords within each category ( According to the attribute), it is determined to be further classified (grouped) and displayed (presented) in each category. In addition, the keyword presentation unit 303 is a tag (attribute) attached to the keyword, for example, a recommendation (recommendation), a normal proposal, an item that has been proposed but not selected, and an effect on an advertisement target (merchant) Depending on the priority with respect to, the mode (for example, size of display, color of display, shape of display, number of characters of text, font of characters, etc.) to be displayed differently is determined.
 次に、デバイス種別取得部305は、広告を表示させるデバイスの種別を取得する(S405)。キーワード提示部303は、S405で取得したデバイスの種別がスマートフォンであるか否かを判定する(S406)。キーワード提示部303は、ユーザ端末2の種別がPCでない場合(S406のNO)、すなわちユーザ端末2の種別がスマートフォン、タブレットである場合、表示レイアウトを縦レイアウト、すなわち画面の上側から下側に向かってメイン、サブ、一般/エリアの順にキーワードが表示(提示)されるレイアウトに決定する(S407)。また、キーワード提示部303は、ユーザ端末2の種別がPCである場合(S406のYES)、表示レイアウトを横レイアウト、すなわち画面の左側から右側に向かってメイン、サブ、一般/エリアの順にキーワードが表示(提示)されるレイアウトに決定する(S408)。 Next, the device type acquisition unit 305 acquires the type of device for displaying an advertisement (S405). The keyword presentation unit 303 determines whether the type of the device acquired in S405 is a smartphone (S406). If the type of the user terminal 2 is not a PC (NO in S406), that is, if the type of the user terminal 2 is a smartphone or a tablet, the keyword presentation unit 303 vertically layouts the display layout, that is, from the top to the bottom of the screen. The layout is determined such that the keywords are displayed (presented) in the order of main, sub, general / area (S407). In addition, when the type of the user terminal 2 is PC (YES in S406), the keyword presenting unit 303 horizontally lays out the display layout, that is, the keywords in the order of main, sub, general / area from left to right in the screen. The layout to be displayed (presented) is determined (S408).
 次に、キーワード提示部303は、S404で決定した表示態様、およびS407またはS408で決定した表示レイアウトで、S403で読み出したキーワードを表示(提示)するよう画面データ生成部304へ指示する(S409)。画面データ生成部304は、キーワード提示部303からの指示に基づいて画面データを生成する。画面データ生成部304で生成された画面データは、通信部301からネットワーク4を介してユーザ端末2へ送信される。ユーザ端末2の通信部201で受信された画面データは、表示装置204に図15に示すキーワード設定用の画面として表示(提示)される(S410)。 Next, the keyword presentation unit 303 instructs the screen data generation unit 304 to display (present) the keyword read in S403 in the display mode determined in S404 and the display layout determined in S407 or S408 (S409) . The screen data generation unit 304 generates screen data based on an instruction from the keyword presentation unit 303. The screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4. The screen data received by the communication unit 201 of the user terminal 2 is displayed (presented) on the display device 204 as a screen for keyword setting shown in FIG. 15 (S410).
 図21は、実施形態に係る運用支援装置のキーワードの入力ボックス表示の動作を示すフローチャートである。
 初めに、サーバ3の画面データ生成部304は、広告への効果を確認するためのキーワードの入力スペースを有する画面データを生成する。画面データ生成部304で生成された画面データは、通信部301からネットワーク4を介してユーザ端末2へ送信される。ユーザ端末2の通信部201で受信された画面データは、表示装置204にキーワードの入力スペースを有する画面として表示(提示)される(S501)。
FIG. 21 is a flowchart showing an operation of displaying an input box of a keyword of the operation support apparatus according to the embodiment.
First, the screen data generation unit 304 of the server 3 generates screen data having a keyword input space for confirming an effect on an advertisement. The screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4. The screen data received by the communication unit 201 of the user terminal 2 is displayed (presented) as a screen having a keyword input space on the display device 204 (S501).
 次に、ユーザUがユーザ端末2の入力装置203を操作してキーワードの入力スペースに広告への効果を確認したいキーワードを入力・確定すると、入力されたキーワードがユーザ端末2からサーバ3へと送信され、サーバ3の通信部301で受信される(受け付けられる)(S502)。広告効果推定部307は、通信部301で受信された(受け付けられた)キーワードを広告運用に適用した場合の効果を推定する(S503)。具体的には、広告効果確認部306に取得された過去のデータ、例えば、実行された施策と広告効果確認部306により実際に確認された効果との相関関係に基づいて、入力されたキーワードによる改善効果を推定する。 Next, when the user U operates the input device 203 of the user terminal 2 to input / confirm a keyword for which the effect on the advertisement is to be confirmed in the keyword input space, the input keyword is transmitted from the user terminal 2 to the server 3 And received (accepted) by the communication unit 301 of the server 3 (S502). The advertisement effect estimation unit 307 estimates an effect when the keyword received (accepted) by the communication unit 301 is applied to advertisement operation (S503). Specifically, based on the past data acquired by the advertisement effect confirmation unit 306, for example, based on the correlation between the executed measure and the effect actually confirmed by the advertisement effect confirmation unit 306, according to the input keyword Estimate the improvement effect.
 広告効果推定部307は、推定された改善効果を表示(提示)するよう画面データ生成部304に指示する。画面データ生成部304は、広告効果推定部307の指示に基づき、改善施策の効果を視覚化した画面データを生成する。画面データ生成部304で生成された画面データは、通信部301からネットワーク4を介してユーザ端末2へ送信される。ユーザ端末2の通信部201で受信された画面データは、表示装置204に改善施策の効果を視覚化した画面として表示される。ここで、改善施策の効果を視覚化する手法としては、例えば、改善施策を実行することより改善される指標を強調表示するようにしてもよい。 The advertisement effect estimation unit 307 instructs the screen data generation unit 304 to display (present) the estimated improvement effect. The screen data generation unit 304 generates screen data in which the effect of the improvement measure is visualized based on the instruction of the advertisement effect estimation unit 307. The screen data generated by the screen data generation unit 304 is transmitted from the communication unit 301 to the user terminal 2 via the network 4. The screen data received by the communication unit 201 of the user terminal 2 is displayed on the display device 204 as a screen visualizing the effect of the improvement measure. Here, as a method of visualizing the effect of the improvement measure, for example, an indicator to be improved by executing the improvement measure may be highlighted.
 強調表示の方法としては、例えば、改善度が大きいほど表示の大きさや文字のフォントを大きくしてもよいし、表示の色や表示の形状を効果(指標の改善度)に応じて変化させるようにしてもよい。また、改善度を示す円グラフを指標ごとに表示するようにしてもよいし、指標の改善度に応じてタグの大きさを変化させてもよい。なお、改善施策の実行前後の指標を対比してユーザ端末2の表示装置204へ表示させるようにしてもよい。改善施策の実行前後の指標の対比は、各指標を各種グラフ(棒グラフ、折れ線グラフ、円グラフ等)で表示して対比するように構成してもよいし、単に数値を列挙する構成としてもよい。 As a highlighting method, for example, the display size and the font of the characters may be enlarged as the improvement degree increases, or the display color and the display shape may be changed according to the effect (the improvement degree of the index). You may Further, a circle graph indicating the degree of improvement may be displayed for each index, or the size of the tag may be changed according to the degree of improvement of the index. Note that the indicators before and after the execution of the improvement measure may be compared and displayed on the display device 204 of the user terminal 2. The comparison of the index before and after the improvement measure may be configured such that each index is displayed by various graphs (a bar graph, a line graph, a pie graph, etc.) and compared, or may be configured to simply list numerical values. .
 以上のように、本実施形態のサーバ3(運用支援装置)は、広告の運用を支援する運用支援装置である。本実施形態のサーバ3は、キーワードを複数のカテゴリに分類して提示するキーワード提示部303を備える。すなわち、本実施形態のサーバ3は、キーワードを複数のカテゴリに分類して提示するので、カテゴリごとに選択するキーワードが明確となり、ユーザUによるキーワードの選択が容易となる。また、異なるカテゴリのキーワードを組み合わせることで、より効果的にキーワードを設定することができる。また、各カテゴリからキーワードを選択することとなるので、非常にバランスの取れた効果的なキーワードの設定が可能となる。 As described above, the server 3 (operation support apparatus) of the present embodiment is an operation support apparatus that supports the operation of an advertisement. The server 3 of the present embodiment includes a keyword presenting unit 303 that classifies keywords into a plurality of categories and presents the keywords. That is, since the server 3 of the present embodiment classifies keywords into a plurality of categories and presents the keywords, the keywords to be selected for each category become clear, and the user U can easily select the keywords. Also, by combining keywords of different categories, keywords can be set more effectively. In addition, since keywords are selected from each category, it is possible to set a very balanced and effective keyword.
 また、本実施形態のサーバ3(運用支援装置)のキーワード提示部303は、複数のカテゴリに分類されたキーワードを、キーワードの属性に応じて、各カテゴリ内でさらに分類して提示する。すなわち、各カテゴリに分類されたキーワードを、各グループ内でさらに分類(グループ化)して提示するので、ユーザUは、各グループ内でさらに分類(グループ化)された中からキーワードを選択することで、より効果的にキーワードを選択することができる。また、選択されるキーワードに偏りが生じにくくよりバランスの取れた効果的なキーワードの設定が可能となる。 In addition, the keyword presentation unit 303 of the server 3 (operation support device) of the present embodiment further classifies and presents the keywords classified into a plurality of categories in each category according to the attribute of the keyword. That is, since the keywords classified into each category are further classified (grouped) in each group and presented, the user U selects a keyword from among the groups classified (grouped) in each group. You can select keywords more effectively. In addition, it is possible to set an even more balanced and effective keyword that is less likely to be biased in selecting keywords.
 また、本実施形態のサーバ3(運用支援装置)は、広告を表示させるデバイスの種別を取得するデバイス種別取得部305を備える。また、キーワード提示部303は、広告を表示させるデバイスの種別に応じて、提示の方法を変化させる。このため、デバイスの特性、例えば、縦長のモニタ(表示装置)を備えているか、横長のモニタを備えているか、若しくは画面が縦向きとなっているか横向きとなっているか等に応じて柔軟な表示方法が可能となる。このため、ユーザUにとっても見やすく使い勝手がよいため利便性が向上する。 In addition, the server 3 (operation support device) of the present embodiment includes a device type acquisition unit 305 that acquires the type of a device for displaying an advertisement. Also, the keyword presentation unit 303 changes the presentation method according to the type of the device for displaying the advertisement. For this reason, depending on the characteristics of the device, for example, whether it is provided with a vertically long monitor (display device) or a horizontally long monitor, or depending on whether the screen is vertically oriented or horizontally oriented, etc. It becomes possible. For this reason, the convenience is improved because the user U is easy to see and is easy to use.
 また、本実施形態のサーバ3(運用支援装置)のキーワード提示部303は、キーワードの属性に応じて異なる態様で提示する。すなわち、キーワード提示部303は、キーワードの属性、例えば、お勧め(レコメンド)、通常の提案、提案したが選択されなかったもの等、に応じて異なる態様で提示する。このため、ユーザUがキーワードを選択する際の参考情報もしくはナビゲーションとして機能する。この結果、ユーザUがリスティング広告の運用経験に乏しくても、提示されるキーワードの特性を理解して適切に選択することができるので、効率よく効果的にキーワードを選択することができる。 Moreover, the keyword presentation part 303 of the server 3 (operation assistance apparatus) of this embodiment presents in a different aspect according to the attribute of a keyword. That is, the keyword presentation unit 303 presents in a different manner according to the attribute of the keyword, for example, recommendation (recommendation), normal proposal, or one that has been proposed but not selected. Therefore, it functions as reference information or navigation when the user U selects a keyword. As a result, even if the user U has little experience in operating a listing advertisement, the user can understand and appropriately select the characteristic of the keyword to be presented, so that the keyword can be selected efficiently and effectively.
 また、本実施形態のサーバ3(運用支援装置)のキーワード提示部303は、広告対象(商材)に基づいてキーワードを提示する。このため、広告対象(商材)に応じた適切なキーワードを選択することができる。 Moreover, the keyword presentation part 303 of the server 3 (operation assistance apparatus) of this embodiment presents a keyword based on an advertisement object (quotient material). For this reason, it is possible to select an appropriate keyword according to the advertisement target (commercial item).
 また、本実施形態のサーバ3(運用支援装置)のキーワード提示部303は、広告への効果に対する優先度に応じて異なる態様でキーワードを提示する。このため、ユーザUがキーワードを選択する際の参考情報もしくはナビゲーションとして機能する。この結果、ユーザUがリスティング広告の運用経験に乏しくても、提示されるキーワードの優先度を理解して適切に選択することができるので、効率よく効果的にキーワードを選択することができる。 Moreover, the keyword presentation part 303 of the server 3 (operation assistance apparatus) of this embodiment presents a keyword in a different aspect according to the priority with respect to the effect to an advertisement. Therefore, it functions as reference information or navigation when the user U selects a keyword. As a result, even if the user U has poor experience in operating a listing advertisement, the user can understand the priority of presented keywords and appropriately select the keywords, so that keywords can be selected efficiently and effectively.
 また、本実施形態のサーバ3(運用支援装置)は、広告への効果を確認するためのキーワードの入力スペースを有する画面データを生成することを特徴とする画面データ生成部304を備える。すなわち、ユーザUがキーワードを選択する際に、事前にどの程度の効果(指標の改善)を得ることができるので、ユーザUは該情報を参考にしながらキーワードを選択することができる。また、目的とする指標(例えばクリック率)が改善されるか否かを事前に知ることができるので、キーワードの選択における試行錯誤を抑制することができる。 In addition, the server 3 (operation support device) of the present embodiment includes a screen data generation unit 304 that generates screen data having a keyword input space for confirming an effect on an advertisement. That is, when the user U selects a keyword, an effect (improvement of the index) can be obtained in advance, so that the user U can select a keyword while referring to the information. In addition, since it is possible to know in advance whether or not the target index (for example, the click rate) is improved, it is possible to suppress trial and error in the selection of keywords.
 また、本実施形態の運用支援方法は、広告の運用を支援する運用支援方法であって、キーワード提示部が、キーワードを複数のカテゴリに分類して提示する工程を有する。 In addition, the operation support method of the present embodiment is an operation support method for supporting the operation of an advertisement, and includes a step in which the keyword presenting unit classifies keywords into a plurality of categories and presents the keywords.
 また、本実施形態の運用支援プログラムは、広告の運用を支援する運用支援プログラムであって、コンピュータを、キーワードを複数のカテゴリに分類して提示するキーワード提示部として動作させる。 Further, the operation support program of the present embodiment is an operation support program for supporting the operation of an advertisement, and operates a computer as a keyword presentation unit that classifies keywords into a plurality of categories and presents the keywords.
(その他の実施形態)
 本発明は、前記各形態の構造、形状のものに限定されるものではなく、その要旨を逸脱しない限りにおいて適宜に設計変更して具体化できる。例えば、ユーザUの設定に対して評価を行うようにしてもよい。例えば、ユーザUが、改善施策を実行せずに独自に広告出稿を設定した場合に、ユーザUによる独自設定による改善効果(指標の改善度)と、デバイス種別取得部305により提案される改善施策による改善効果(指標の改善度)とを比較し、ユーザUの独自設定による改善効果(指標の改善度)のほうが改善効果が高い部分については高評価を付与し、デバイス種別取得部305により提案される改善施策による改善効果(指標の改善度)のほうがが改善効果が高い部分については低評価を付与し、このように施策を行うべきであった等、ユーザUへの提案を行うように構成してもよい。
(Other embodiments)
The present invention is not limited to the structures and shapes of the respective embodiments described above, and can be appropriately changed in design and embodied without departing from the scope of the invention. For example, the setting of the user U may be evaluated. For example, when the user U sets advertisement advertisement independently without executing the improvement measure, the improvement effect (the improvement degree of the index) by the unique setting by the user U and the improvement measure proposed by the device type acquisition unit 305 The improvement effect (degree of improvement of indicator) is compared, and the improvement effect (degree of improvement of indicator) of user U's own setting is given high evaluation for the part where the improvement effect is high, and proposed by device type acquisition unit 305 As the improvement effect by the improvement measure (the improvement degree of the index) gives lower evaluation to the part where the improvement effect is high, it should take the measure in this way, so as to make a proposal to the user U It may be configured.
 また、上記実施形態では、リスティング広告を例に、本発明の運用支援装置、運用支援方法および運用支援プログラムについて説明した。しかしながら、本発明は、リスティング広告に限られず、他の手法による広告、例えば、ディスプレイ広告や、SNS内に表示される広告などにも適用可能な発明である。 Further, in the above embodiment, the operation support apparatus, the operation support method, and the operation support program of the present invention have been described by taking a listing advertisement as an example. However, the present invention is not limited to listing advertisements, and is an invention applicable to advertisements by other methods, such as display advertisements and advertisements displayed in SNS.
 以上説明したように、本発明は、商材のキーワード設定を支援できる運用支援装置、運用支援方法および運用支援プログラムを提供することができる。 As described above, the present invention can provide an operation support apparatus, an operation support method, and an operation support program that can support the setting of keywords for products.
1 運用支援システム
2 ユーザ端末
3 サーバ(運用支援装置)
4 ネットワーク
201 通信部
202 記憶装置
203 入力装置
204 表示装置
205 制御部
301 通信部
302 記憶装置
303 キーワード提示部
304 画面データ生成部
305 デバイス種別取得部
306 広告効果確認部
307 広告効果推定部
308 制御部

 
1 operation support system 2 user terminal 3 server (operation support device)
4 network 201 communication unit 202 storage device 203 input device 204 display device 205 control unit 301 communication unit 302 storage device 303 keyword presentation unit 304 screen data generation unit 305 device type acquisition unit 306 advertisement effect confirmation unit 307 advertisement effect estimation unit 308 control unit

Claims (9)

  1.  広告の運用を支援する運用支援装置であって、
     前記キーワードを複数のカテゴリに分類して提示するキーワード提示部を備えることを特徴とする運用支援装置。
    An operation support device that supports the operation of advertisements,
    An operation support apparatus comprising: a keyword presentation unit that classifies and presents the keywords into a plurality of categories.
  2.  前記キーワード提示部は、
     前記複数のカテゴリに分類された前記キーワードを、前記キーワードの属性に応じて、各カテゴリ内でさらに分類して提示することを特徴とする請求項1に記載の運用支援装置。
    The keyword presentation unit
    The operation support apparatus according to claim 1, wherein the keywords classified into the plurality of categories are further classified and presented in each category according to an attribute of the keyword.
  3.  前記広告を表示させるデバイスの種別を取得する種別取得部を備え、
     前記キーワード提示部は、
     前記広告を表示させるデバイスの種別に応じて、前記提示の方法を変化させることを特徴とする請求項1に記載の運用支援装置。
    A type acquisition unit that acquires a type of a device for displaying the advertisement;
    The keyword presentation unit
    The operation support apparatus according to claim 1, wherein a method of the presentation is changed according to a type of a device for displaying the advertisement.
  4.  前記キーワード提示部は、
     前記キーワードの属性に応じて異なる態様で提示することを特徴とする請求項1に記載の運用支援装置。
    The keyword presentation unit
    The operation support device according to claim 1, wherein the operation support device is presented in a different mode according to the attribute of the keyword.
  5.  前記キーワード提示部は、
     前記広告対象に基づいて前記キーワードを提示することを特徴とする請求項1に記載の運用支援装置。
    The keyword presentation unit
    The operation support apparatus according to claim 1, wherein the keyword is presented based on the advertisement target.
  6.  前記キーワード提示部は、
     前記広告への効果に対する優先度に応じて異なる態様で前記キーワードを提示することを特徴とする請求項1に記載の運用支援装置。
    The keyword presentation unit
    The operation support device according to claim 1, wherein the keyword is presented in a different manner in accordance with a priority for an effect on the advertisement.
  7.  前記広告への効果を確認するためのキーワードの入力スペースを有する画面データを生成することを特徴とする画面データ生成部を備えることを特徴とする請求項1に記載の運用支援装置。 2. The operation support apparatus according to claim 1, further comprising a screen data generation unit generating screen data having a keyword input space for confirming an effect on the advertisement.
  8.  広告の運用を支援する運用支援方法であって、
     キーワード提示部が、前記キーワードを複数のカテゴリに分類して提示する工程を有することを特徴とする運用支援方法。
    An operation support method for supporting the operation of advertisements,
    The operation support method characterized in that the keyword presenting unit has a step of classifying and presenting the keywords into a plurality of categories.
  9.  広告の運用を支援する運用支援プログラムであって、
     コンピュータを、
     前記キーワードを複数のカテゴリに分類して提示するキーワード提示部として動作させること特徴とする運用支援プログラム。

     
    An operation support program that supports the operation of advertisements, and
    Computer,
    An operation support program characterized by causing the keywords to operate as a keyword presentation unit that classifies and presents the keywords into a plurality of categories.

PCT/JP2018/016968 2017-09-22 2018-04-26 Operation assistance device, operation assistance method, and operation assistance program WO2019058620A1 (en)

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