WO2019019674A1 - 网页错误信息处理方法、装置、计算机设备和存储介质 - Google Patents
网页错误信息处理方法、装置、计算机设备和存储介质 Download PDFInfo
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- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/951—Indexing; Web crawling techniques
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- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/958—Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking
Definitions
- the present application relates to a webpage error information processing method, apparatus, computer device and storage medium.
- a dedicated crawler resolution system that relies on the structure of the page to be crawled. Changes in page structure or page replacement can result in a crawler resolution system that resolves or crawls.
- the dedicated crawler resolution system when a website revision or a new account type appears online, the inventor realizes that there will be some new unknown pages and new unknown errors, which will result in reduced availability of the network crawling system and affect the user experience. .
- it is time-consuming to take offline repair and test the R&D version.
- a webpage error information processing method According to various embodiments disclosed herein, a webpage error information processing method, apparatus, computer device, and storage medium are provided.
- a method for processing webpage error information comprising:
- the crawled error information is matched with characters in the high-level filter library to obtain a first matching result
- the first matching result does not completely include the second matching result
- the first matching result and the second matching result are spliced to obtain a target matching result
- a webpage error information processing apparatus includes:
- Crawl module for crawling error messages in web pages
- a matching module configured to: when the prompt information matching the error information does not exist in the standard library, match the crawled error information with characters in the high-level filter library to obtain a first matching result; The error information crawled matches the characters in the base filter library to obtain a second matching result;
- a comparison module configured to compare the first matching result with the second matching result; when the first matching result does not completely include the second matching result, then the first matching result and the first The two matching results are spliced to obtain a target matching result;
- An obtaining module configured to obtain, according to the target matching result, prompt information of the crawled error information
- a return module configured to return the prompt information to the webpage.
- a computer device comprising a memory and one or more processors, the memory storing computer readable instructions, wherein the computer readable instructions are executed by one or more of the processors such that the one or Multiple processors perform the following steps:
- the crawled error information is matched with characters in the high-level filter library to obtain a first matching result
- the first matching result does not completely include the second matching result
- the first matching result and the second matching result are spliced to obtain a target matching result
- One or more non-transitory computer readable instruction storage media storing computer readable instructions, when executed by one or more processors, cause one or more processors to perform the steps of:
- the crawled error information is matched with characters in the high-level filter library to obtain a first matching result
- the first matching result does not completely include the second matching result
- the first matching result and the second matching result are spliced to obtain a target matching result
- FIG. 1 is an application scenario diagram of a method for processing webpage error information according to one or more embodiments.
- FIG. 2 is a flow diagram of a method of processing web page error information in accordance with one or more embodiments.
- FIG 3 is a flow chart of step S212 of the embodiment shown in Figure 2.
- FIG. 4 is a schematic diagram of target matching results in accordance with one or more embodiments.
- FIG. 5 is a flow chart of step S204 in the embodiment shown in FIG. 2.
- Figure 6 is a flow chart of step S208 in the embodiment shown in Figure 2.
- FIG. 7 is a schematic structural diagram of a webpage error information processing apparatus according to one or more embodiments.
- FIG. 8 is a block diagram of a dedicated crawler resolution terminal in accordance with one or more embodiments.
- FIG. 1 is an application scenario diagram of a method for processing webpage error information according to one or more embodiments.
- a dedicated crawler parsing terminal can communicate with a plurality of user terminals, and a dedicated crawler parsing terminal can crawl several user terminals.
- the error message on the user for example, when the user terminal is in the login interface, the user inputs the user name and password to the user terminal.
- the interface of the user terminal displays the initial information "password error", and the dedicated crawler resolves the terminal to crawl.
- the dedicated crawler resolution terminal and user terminal can be, but are not limited to, various personal computers, notebook computers, smart phones, tablets, and portable wearable devices.
- FIG. 2 is a flowchart of a method for processing webpage error information according to one or more embodiments.
- the embodiment is applied to a dedicated crawler parsing terminal in the webpage error information processing system of FIG. for example.
- the method specifically includes the following steps:
- the error information refers to information that prompts the user to operate the error. For example, when the user logs in to a website or a client, the user name is incorrectly input, the "user name is entered incorrectly" error message, or the user fills in a form.
- the data entered by the user is in the wrong format, for example, when the date is filled in, the format should be “Year-Month-Day”, but the format entered by the user is “Month-Day-Year”, and the screen of the user terminal will display “Format Error”. Error message.
- the webpage refers to a webpage in a broad sense, that is, a webpage displayed by the browser interface, and a webpage displayed by a client APP (Application) or the like.
- the dedicated crawler parsing terminal can crawl the error information displayed in the webpage for subsequent parsing work, so that the webpage can output unified prompt information, so that the user can accurately know the place that needs to be changed. And what to do next.
- the standard library refers to a database that stores the matching information of the error information and the prompt information, and is generally a basic library obtained by sorting out the existing error information and the prompt information, that is, the error information and the prompt information.
- the prompt information of the corresponding error information can be obtained through the standard library, so that no matter which webpage the user logs in, all the webpages display the same prompt information for the same error, so that the user can modify Error, continue the follow-up operation to prevent multiple prompts from appearing for the same error due to different web pages, and the user may not know how to proceed with the next step.
- the characters in the high-level filter library are mainly complex characters, such as phrases or phrases, such as "account exception”, “reset password”, “control cannot be displayed”, etc.
- the presence of high-level filter library can improve the accuracy of matching. .
- the dedicated crawler resolution terminal When there is a prompt information matching the error information in the standard library, that is, the error information is already in the standard library, and the corresponding prompt information exists, the dedicated crawler resolution terminal sends the prompt information to the user terminal for display, so that the user You can know how to proceed in the next step so that the user can continue with the subsequent operations.
- the dedicated crawler parsing terminal needs to determine the prompt information of the error information, that is, the error
- the information is matched with the characters in the high-level filter library.
- there is a character corresponding to the error information in the high-level filter library it is stored in the first matching result.
- the characters in the basic filter library are mainly simple characters, for example, a single word or a phrase, such as "online silver", “customer”, “control”, “reset”, “abnormal”, “unable to display”, “Page”, etc., the existence of the basic filter library can improve the general applicability of the dedicated crawler resolution system.
- the dedicated crawler parsing terminal needs to determine the prompt information of the error information, that is, the error
- the information is matched with the characters in the base filter library, and when there is a character corresponding to the error information in the base filter library, it is stored in the second matching result.
- the error information may first match the characters in the high-level filter library, or may match the characters in the base filter library first, or through two threads simultaneously with the high-level filter library and the base filter library. The characters are matched.
- the second matching result is a result of matching the error information with the characters in the basic filter library, so the first matching There may be a difference between the result and the second matching result, so the first matching result is compared with the second matching result to obtain an accurate target matching result.
- the first matching result does not completely include the second matching result, so that the first matching result and the second matching result may be spliced to obtain
- the result of the target matching is to obtain a collection of the first matching result and the second matching result as the target matching result, thereby ensuring the integrity of the final target matching result.
- the basic filter library is a simple character, such as "Internet Banking", “Customer”, “Control”, “Reset”, “Exception”, “ Unable to display "," page.
- the high-level filter library is mainly for complex characters such as "account exception”, “reset password”, "control cannot be displayed”.
- the first matching result obtained through the high-level filter library is “account abnormality”
- the second matching result obtained through the basic filter is “abnormal” “reset”. Therefore, the first matching result does not completely include the second matching result, and the target matching result is a collection of the first matching result and the second matching result, that is, “account abnormality” and “reset”.
- S212 Acquire prompt information of the crawled error information according to the target matching result.
- the prompt information corresponding to the error information may be obtained by using the target matching result.
- the matching code corresponding to the target matching result may be first obtained by the target matching result, and then the corresponding prompt information is obtained according to the matching code, where the matching code is set.
- the matching code beginning with "1" indicates a password error
- the matching code beginning with "2” indicates a verification code error
- the matching code beginning with "4" indicates " The account number is incorrect, etc.
- the matching code "4217” starting with "4" indicates the prompt information "requires reset account information” corresponding to the "217” type error under the "account error” type.
- the target matching result is “account abnormality” and “reset”
- the corresponding matching code should be 4217
- the corresponding prompt information is “requires resetting account information”.
- the prompt information may be sent to the webpage, so that the webpage may display the prompt information, so that the user knows how to perform the next step, for example, the prompt information displayed on the webpage is “ When the account information needs to be reset, the user can reset the account information to proceed to the next step.
- the above webpage error information processing method when there is an error message in the webpage, when there is no prompt information corresponding to the error information in the standard library, that is, when the error information is a new error message, the high-level filter library is used.
- the characters and the characters in the base filter library match the error information to determine the target matching result of the error information, so that the prompt information for the error information can be obtained, and the prompt information is returned to the webpage for display, and the user
- the corresponding information may be modified according to the prompt information to continue the webpage operation, wherein the target matching result of the error information is determined by the high-level filter library to improve the matching accuracy, and the target matching result of the error information is determined by the basic filter library.
- the high-level filter library and the basic filter library can be used to determine the target matching result of the error information, without taking offline repair. Test the R&D version of this process to save time.
- FIG. 3 is a flowchart of step S212 of the embodiment shown in FIG. 2.
- Step S212 is a step of acquiring prompt information of the crawled error information according to the target matching result.
- the adjustment instruction for the target matching result refers to an adjustment instruction input by the staff to the dedicated crawler analysis terminal, and the instruction may indicate the confirmation, that is, accept the target matching result obtained by the dedicated crawler resolution terminal, and the instruction may also indicate the adjustment. That is, the target matching result obtained by the dedicated crawler resolution terminal is adjusted, and the instruction may also indicate the withdrawal, that is, the target matching result of the dedicated crawler resolution terminal is rejected.
- the adjustment instruction indicates the confirmation
- the prompt information corresponding to the error information can be obtained by the target matching result.
- FIG. 4 is a schematic diagram of the target matching result in an embodiment, including the original error message “Account abnormality, please go to the counter to reset”, the matching code “4217”, the target matching result “account abnormality” “reset” And the “confirm”, “adjust”, “retract” buttons, so that the staff can enter adjustment instructions by confirming the ",” “adjust", “retract” buttons, for example, when the staff clicks "adjust", they can target
- the matching result "account abnormal” "reset” is adjusted, for example, the "counter” character is added, so that the adjusted target matching result is “account abnormal” "counter” “reset”.
- the dedicated crawler parsing terminal is based on the adjusted The target matching result "account abnormal" "counter” "reset” obtains the corresponding matching code, for example, "4218", and then obtains the corresponding prompt information "need to reset the account information to the counter” according to the matching code. Finally, the dedicated crawler parsing terminal Return the prompt message "need to reset the account information to the counter” to return to the network a page, so that the webpage can display the prompt information, so that the user can understand how to perform the next step. For example, when the prompt message displayed on the webpage is “requires resetting the account information to the counter”, the user resets the account information to the counter. You can proceed to the next step.
- the adjustment instruction of the staff member is used to adjust the target matching result obtained by the special crawler resolution terminal for the automatic matching of the new error, so that the target matching result is more accurate, and the dedicated crawler resolution terminal is more adaptable.
- the error information processing method may further include the step of storing the prompt information acquired according to the target matching result and the corresponding error information into the supplemental library.
- the prompt information matching the newly generated error is stored in the supplemental library through the dedicated crawler parsing terminal.
- the prompt information corresponding to the adjusted target matching result and corresponding The error information association is stored in the supplemental library.
- FIG. 5 is a flowchart of step S204 in the embodiment shown in FIG. 2.
- the step S204 that is, when there is no prompt information matching the error information in the standard library
- the step of matching the crawled error information with the characters in the high-level filter library to obtain the first matching result may include:
- the dedicated crawler parsing terminal first queries the supplementary library according to the error information, that is, when the error information exists in the supplemental library, it is directly based on The supplementary library can obtain the corresponding prompt information, and the error information is not matched by the high-level filter library and the basic filter library to obtain the target matching result, and the complicated step of obtaining the corresponding prompt information according to the target matching result saves time.
- the new error is already stored in the supplemental library, so it is no longer necessary to match the error information through the high-level filter library and the basic filter library to obtain the target matching result, and obtain the corresponding result according to the target matching result.
- the complex step of prompting the information but directly obtaining the prompt information associated with the crawled error information in the supplemental library.
- the last time the new error occurred is “Account abnormality, please go to the counter to reset”.
- the prompt information matched by the dedicated crawler resolution terminal is “Reset account information”, and after being adjusted by the staff, it is stored in the supplementary library.
- the new error "Account is abnormal, please go to the counter to reset” prompt message is “need to reset the account information to the counter.”
- the "Account is abnormal, please go to the counter to reset” prompt message “need to reset the account information to the counter” to save time.
- the prompt information is directly returned to the webpage, so that the webpage can display the prompt information, so that the user knows how to perform the next step, for example, webpage display.
- the prompt message is “requires resetting account information to the counter”, the user resets the account information to proceed to the next step.
- the crawling error information fails to match the stored error information in the supplemental library, that is, the error information is not stored in the standard library and the supplementary library, that is, the error information is a new error, and the high-level filtering is required.
- the mirror library and the basic filter library match the error information to the appropriate prompt information.
- the prompt information and the corresponding error information are stored in the supplementary library, and when the staff adjusts the prompt information, The adjusted prompt information and the corresponding error information are stored in the supplementary library, so that when a new error occurs in the webpage, the prompt information matching the new error is first obtained according to the supplemental library, without The mirror library, the basic filter library, and the staff are adjusted to save time.
- the first matching result when the first matching result completely includes the second matching result, the first matching result is taken as the target matching result. In one of the embodiments, when there is no character in the first matching result, the second matching result is taken as the target matching result.
- the high-level filter library stores complex characters, and the matching results are more accurate.
- Password ⁇ /br> ⁇ td> ⁇ /td> ⁇ /frame>.
- Match the results "Account” & "Exception” & "Password” & “Settings” with the base filter library, and use the high-level filter library to match the output to "Account Anomaly” & "Reset” & “Set Password”.
- the matching result of the basic filter library is "account abnormal, set password”.
- the matching result of the high-level filter library "Account abnormal, reset password”.
- the matching result of the high-level filter library contains the matching result of the basic filter library. Therefore, the matching result of the high-level filter library is adopted.
- the final target match result is "Account anomaly, reset password”. If the matching result of the underlying filter library is not fully included in the matching result of the advanced filter library, the portion of the underlying filter library matching result and the advanced filter library matching result are combined.
- the high-level filter library has high precision, complex vocabulary groups are prone to unsuccessful matching due to individual word changes. That is, there is no character in the first matching result. For example, when the input information is "Account status is abnormal, please go to the counter to set a new password", the high-level filter library "account abnormal” and “set password” will fail to match. At this point, the basic filter library is very useful. The output “Account” & “Exception” & “Settings” & "Password” can be obtained using the base filter library. The use of a base filter increases the universality of the system.
- the words of the high-level filter library and the base filter library can be changed, that is, added, replaced, and deleted to improve the adaptability of the filter. For example, the number of times of outputting the statistical error information may be obtained. When the number of times reaches a certain value, the prompt information corresponding to the error information is added to the high-level filter library.
- the first matching result is an accurate result obtained by matching the high-level filter library
- the second matching result is a universal result obtained by matching the basic filter library, by judging the first matching result and the first The relationship between the two matching results is used to determine the final target matching result, and the accuracy of the target matching result is improved.
- FIG. 6 is a flowchart of step S208 in the embodiment shown in FIG. 2.
- Step S208, the step of comparing the first matching result with the second matching result may include:
- the high-level filter library is matched.
- the first matching result is “account abnormal, reset password”
- the second matching result matched by the basic filter library is “account abnormal, set password”, and then each character in the second matching result is matched.
- Each character in the first matching result for example, an "account” in the second matching result exists in the first matching result, and an “abnormal” in the second matching result also exists in the first matching result, and the second matching result
- the "setting” in the second matching result is also present in the first matching result, and the "password” in the second matching result also exists in the first matching result, but the "re-" in the first matching result does not exist and the second matching result in.
- the only difference between the two is only "re-" and the "re-re The character is included in the first matching result, and the first matching result is considered to completely contain the second matching result.
- the first matching result matched by the high-level filter library is “reset”, and the second matching result matched by the basic filter library is “account abnormal, reset”, that is, The first matching result is the same as the second matching result only "reset” character, and the "account abnormal" character exists only in the second matching result, so the first matching result does not completely contain the second matching result.
- the first matching result is an accurate result obtained by matching the high-level filter library
- the second matching result is a universal result obtained by matching the basic filter library, by judging the first matching result and the first The relationship between the two matching results is used to determine the final target matching result, and the accuracy of the target matching result is improved.
- steps in the flowcharts of FIGS. 2, 3, 5, and 6 are sequentially displayed in accordance with the indication of the arrows, these steps are not necessarily performed in the order indicated by the arrows. Except as explicitly stated herein, the execution of these steps is not strictly limited, and the steps may be performed in other orders. Moreover, at least some of the steps in FIG. 2, FIG. 3, FIG. 5, and FIG. 6 may include a plurality of sub-steps or stages, which are not necessarily performed at the same time, but may be at different times. Execution, the order of execution of these sub-steps or stages is not necessarily performed sequentially, but may be performed alternately or alternately with at least a portion of other steps or sub-steps or stages of other steps.
- the webpage error information processing apparatus includes:
- the crawling module 100 is configured to crawl an error message in a webpage.
- the matching module 200 is configured to: when the prompt information matching the error information does not exist in the standard library, match the crawled error information with the characters in the high-level filter library to obtain the first matching result; The error message is matched with the characters in the base filter library to get the second match result.
- the comparison module 300 is configured to compare the first matching result with the second matching result; when the first matching result does not completely include the second matching result, the first matching result and the second matching result are spliced to obtain a target matching result.
- the obtaining module 400 is configured to obtain prompt information of the crawled error information according to the target matching result.
- the module 500 is returned to return the prompt information to the webpage.
- the obtaining module may include:
- a receiving unit configured to receive an adjustment instruction for the target matching result.
- a processing unit configured to: when the adjustment instruction indicates the confirmation, obtain the prompt information of the crawled error information according to the target matching result; when the adjustment instruction indicates the adjustment, adjust the target matching result according to the adjustment instruction, and according to the adjusted The target matches the result, and the prompt information of the crawled error message is obtained.
- the apparatus may further include:
- the supplemental module is configured to store the prompt information acquired according to the target matching result and the corresponding error information into the supplementary library.
- the matching module is also used to match the crawled error information with the stored error information in the supplemental library when there is no prompt information matching the error information in the standard library.
- the obtaining module is further configured to: when the crawled error information matches the stored error information in the supplemental library, obtain the prompt information corresponding to the successfully stored stored error information.
- the return module is also used to return prompt information to the web page.
- the comparison module is further configured to continue matching the error information with the characters in the high-level filter library to obtain the first matching result when the crawled error information fails to match the stored error information in the supplemental library.
- the comparison module may be further configured to use the first matching result as the target matching result when the first matching result completely includes the second matching result.
- the comparison module may be further configured to use the second matching result as the target matching result when there is no character in the first matching result.
- the comparing module can include:
- a matching unit configured to: when each character exists in the first matching result, match each character in the first matching result by each character in the second matching result.
- An output unit configured to: when each character in the second matching result has a matching character in the first matching result, return a result that the first matching result completely includes the second matching result; when the second matching result is included When there is at least one character that does not have a matching character in the first matching result, a result that the first matching result does not completely include the second matching result is returned.
- each of the above-described webpage error information processing apparatuses may be implemented in whole or in part by software, hardware, and a combination thereof.
- Each of the above modules may be embedded in or independent of the processor in the computer device, or may be stored in a memory in the computer device in a software form, so that the processor invokes the operations corresponding to the above modules.
- a computer device which may be a server, and its internal structure diagram may be as shown in FIG.
- the computer device includes a processor, memory, network interface, and database connected by a system bus.
- the processor of the computer device is used to provide computing and control capabilities.
- the memory of the computer device includes a non-transitory computer readable instruction storage medium, an internal memory.
- the non-transitory computer readable instruction storage medium stores an operating system, computer readable instructions, and a database.
- the internal memory provides an environment for the operation of an operating system and computer readable instructions in a non-transitory computer readable instruction storage medium.
- the database of the computer device is used to store xxx data.
- the network interface of the computer device is used to communicate with an external terminal via a network connection.
- the computer readable instructions are executed by the processor to implement a web page error information processing method.
- FIG. 8 is only a block diagram of a part of the structure related to the solution of the present application, and does not constitute a limitation of the computer device to which the solution of the present application is applied.
- the specific computer device may It includes more or fewer components than those shown in the figures, or some components are combined, or have different component arrangements.
- a computer device comprising a memory and one or more processors, the memory storing computer readable instructions, the computer readable instructions being executed by the processor, causing the one or more processors to perform the following steps:: crawling the webpage Error message; when there is no prompt information matching the error information in the standard library, the crawled error information is matched with the characters in the high-level filter library to obtain the first matching result; the crawling error information Matching the characters in the base filter library to obtain a second matching result; comparing the first matching result with the second matching result; when the first matching result does not completely include the second matching result, the first matching result is And splicing with the second matching result to obtain the target matching result; obtaining the prompt information of the crawled error information according to the target matching result; returning the prompt information to the webpage.
- the following steps may be further implemented: receiving an adjustment instruction for the target matching result; and when the adjusting instruction indicates the confirmation, acquiring the crawled error information according to the target matching result.
- the prompt information when the adjustment instruction indicates the adjustment, the target matching result is adjusted according to the adjustment instruction, and the prompt information of the crawled error information is obtained according to the adjusted target matching result.
- the processor executes the computer readable instructions, the following steps may be further implemented: storing the prompt information acquired according to the target matching result and the corresponding error information into the supplementary library; when the standard library does not exist and the error information
- the step of matching the crawled error information with the characters in the high-level filter library to obtain the first matching result includes: when there is no prompt information matching the error information in the standard library , the crawled error information is matched with the stored error information in the supplemental library; when the crawled error information matches the stored error information in the supplemental library, the obtained successfully stored error information is obtained.
- Corresponding prompt information returning the prompt information to the webpage; when the crawling error information fails to match the stored error information in the supplemental library, the error information is continuously matched with the characters in the high-level filter library to obtain the first The step to match the results.
- the processor when the processor executes the computer readable instructions, the following steps may be further implemented: when the first matching result completely includes the second matching result, the first matching result is taken as the target matching result.
- the processor executes the computer readable instructions, the following steps may be further implemented: when there is no character in the first matching result, the second matching result is taken as the target matching result.
- the processor executes the computer readable instructions, the following steps may be further implemented: when there is a character in the first matching result, each character in the second matching result is matched to the first matching result. Each character; when each character in the second matching result has a matching character in the first matching result, returning a result that the first matching result completely includes the second matching result; when the second matching result exists When at least one character does not have a matching character in the first matching result, a result that the first matching result does not completely include the second matching result is returned.
- One or more non-volatile storage media storing computer readable instructions, when executed by one or more processors, cause one or more processors to perform the steps of: crawling a web page error Information; when there is no prompt information matching the error information in the standard library, the crawled error information is matched with the characters in the high-level filter library to obtain the first matching result; the crawling error information and the basis Matching characters in the filter library to obtain a second matching result; comparing the first matching result with the second matching result; when the first matching result does not completely include the second matching result, the first matching result and the first matching result The two matching results are spliced to obtain the target matching result; according to the target matching result, the prompt information of the crawled error information is obtained; and the prompt information is returned to the webpage.
- the following steps may be further implemented: receiving an adjustment instruction for the target matching result; and when the adjusting instruction indicates the confirmation, acquiring the crawling error according to the target matching result The prompt information of the information; when the adjustment instruction indicates the adjustment, the target matching result is adjusted according to the adjustment instruction, and the prompt information of the crawled error information is obtained according to the adjusted target matching result.
- the following steps may be further implemented: storing the prompt information acquired according to the target matching result and the corresponding error information into the supplementary library; when the standard library does not exist and When the error information matches the prompt information, the step of matching the crawled error information with the characters in the high-level filter library to obtain the first matching result includes: when there is no prompt matching the error information in the standard library When the information is obtained, the crawled error information is matched with the stored error information in the supplemental library; when the crawled error information matches the stored error information in the supplemental library, the stored error is successfully obtained. The corresponding information of the information; return the prompt information to the webpage; when the crawled error information fails to match the stored error information in the supplemental library, the error information is further matched with the characters in the high-level filter library to obtain The first step of matching the results.
- the following steps may be further implemented: when the first matching result completely includes the second matching result, the first matching result is taken as the target matching result.
- the following steps may be further implemented: when there is no character in the first matching result, the second matching result is used as the target matching result.
- the following steps may be further implemented: when there is a character in the first matching result, the first matching result is matched by each character in the second matching result. Each character in the second matching result; when each character in the second matching result has a matching character in the first matching result, returning a result that the first matching result completely includes the second matching result; when the second matching result When there is at least one character in the first matching result, if there is no matching character, the result that the first matching result does not completely include the second matching result is returned.
- Non-volatile memory can include read only memory (ROM), programmable ROM (PROM), electrically programmable ROM (EPROM), electrically erasable programmable ROM (EEPROM), or flash memory.
- Volatile memory can include random access memory (RAM) or external cache memory.
- RAM is available in a variety of formats, such as static RAM (SRAM), dynamic RAM (DRAM), synchronous DRAM (SDRAM), double data rate SDRAM (DDRSDRAM), enhanced SDRAM (ESDRAM), synchronization chain.
- SRAM static RAM
- DRAM dynamic RAM
- SDRAM synchronous DRAM
- DDRSDRAM double data rate SDRAM
- ESDRAM enhanced SDRAM
- Synchlink DRAM SLDRAM
- Memory Bus Radbus
- RDRAM Direct RAM
- DRAM Direct Memory Bus Dynamic RAM
- RDRAM Memory Bus Dynamic RAM
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Abstract
一种网页错误信息处理方法，该方法包括：爬取网页中的错误信息；当标准库中不存在与错误信息相匹配的提示信息时，则将爬取的错误信息与高层滤镜库中的字符匹配得到第一匹配结果，与基础滤镜库中的字符匹配得到第二匹配结果；当第一匹配结果未完全包含第二匹配结果时，将第一匹配结果和第二匹配结果进行拼接得到目标匹配结果；根据目标匹配结果，获取爬取的错误信息的提示信息；将提示信息返回至网页。
Description
相关申请的交叉引用
本申请要求于2017年7月25日提交中国专利局，申请号为2017106144166，申请名称为“网页错误信息处理方法、装置、计算机设备和存储介质”的中国专利申请的优先权，其全部内容通过引用结合在本申请中。
本申请涉及一种网页错误信息处理方法、装置、计算机设备和存储介质。
专用爬虫解析系统，为对要爬取的页面结构有依赖，页面结构的改变或页面的替换都会导致解析或爬取失败的爬虫解析系统。对于专用爬虫解析系统，当线上出现网站改版或新型账户类型时，发明人意识到，会出现一些新发未知页面、新发未知错误，从而会导致网络爬取系统的可用性降低且影响用户体验。传统上针对这些新发问题的处理，多采取线下修复，测试研发版本这一流程，这样耗时长。
发明内容
根据本申请公开的各种实施例，提供一种网页错误信息处理方法、装置、计算机设备和存储介质。
一种网页错误信息处理方法，包括：
爬取网页中的错误信息；
当标准库中不存在与所述错误信息相匹配的提示信息时，则将爬取的所述错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果；
将爬取的所述错误信息与基础滤镜库中的字符进行匹配以得到第二匹配结果；
将所述第一匹配结果与所述第二匹配结果进行比较；
当所述第一匹配结果未完全包含所述第二匹配结果时，则将第一匹配结果和所述第二匹配结果进行拼接以获得目标匹配结果；
根据所述目标匹配结果，获取爬取的所述错误信息的提示信息；及
将所述提示信息返回至所述网页。
一种网页错误信息处理装置，包括：
爬取模块，用于爬取网页中的错误信息；
匹配模块，用于当标准库中不存在与所述错误信息相匹配的提示信息时，则将爬取的所述错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果；将爬取的所述错误信 息与基础滤镜库中的字符进行匹配以得到第二匹配结果；
比较模块，用于将所述第一匹配结果与所述第二匹配结果进行比较；当所述第一匹配结果未完全包含所述第二匹配结果时，则将第一匹配结果和所述第二匹配结果进行拼接以获得目标匹配结果；
获取模块，用于根据所述目标匹配结果，获取爬取的所述错误信息的提示信息；及
返回模块，用于将所述提示信息返回至所述网页。
一种计算机设备，包括存储器和一个或多个处理器，所述存储器中储存有计算机可读指令，，所述计算机可读指令被一个或多个所述处理器执行时，使得所述一个或多个处理器执行以下步骤：
爬取网页中的错误信息；
当标准库中不存在与所述错误信息相匹配的提示信息时，则将爬取的所述错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果；
将爬取的所述错误信息与基础滤镜库中的字符进行匹配以得到第二匹配结果；
将所述第一匹配结果与所述第二匹配结果进行比较；
当所述第一匹配结果未完全包含所述第二匹配结果时，则将第一匹配结果和所述第二匹配结果进行拼接以获得目标匹配结果；
根据所述目标匹配结果，获取爬取的所述错误信息的提示信息；及
将所述提示信息返回至所述网页。
一个或多个存储有计算机可读指令的非易失性计算机可读指令存储介质，计算机可读指令被一个或多个处理器执行时，使得一个或多个处理器执行以下步骤：
爬取网页中的错误信息；
当标准库中不存在与所述错误信息相匹配的提示信息时，则将爬取的所述错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果；
将爬取的所述错误信息与基础滤镜库中的字符进行匹配以得到第二匹配结果；
将所述第一匹配结果与所述第二匹配结果进行比较；
当所述第一匹配结果未完全包含所述第二匹配结果时，则将第一匹配结果和所述第二匹配结果进行拼接以获得目标匹配结果；
根据所述目标匹配结果，获取爬取的所述错误信息的提示信息；及
将所述提示信息返回至所述网页。
本申请的一个或多个实施例的细节在下面的附图和描述中提出。本申请的其它特征和优点将从说明书、附图以及权利要求书变得明显。
为了更清楚地说明本申请实施例中的技术方案，下面将对实施例中所需要使用的附图作简单地介绍，显而易见地，下面描述中的附图仅仅是本申请的一些实施例，对于本领域 普通技术人员来讲，在不付出创造性劳动的前提下，还可以根据这些附图获得其它的附图。
图1为根据一个或多个实施例中网页错误信息处理方法的应用场景图。
图2为根据一个或多个实施例中网页错误信息处理方法的流程图。
图3为图2所示实施例的步骤S212的流程图。
图4为根据一个或多个实施例中目标匹配结果的示意图。
图5为图2所示实施例中步骤S204的流程图。
图6为图2所示实施例中的步骤S208的流程图。
图7为根据一个或多个实施例中的网页错误信息处理装置的结构示意图。
图8为根据一个或多个实施例中的专用爬虫解析终端的结构示意图。
为了使本申请的技术方案及优点更加清楚明白，以下结合附图及实施例，对本申请进行进一步详细说明。应当理解，此处所描述的具体实施例仅仅用于解释本申请，并不用于限定本申请。
请参阅图1，图1为根据一个或多个实施例中网页错误信息处理方法的应用场景图，专用爬虫解析终端与数个用户终端可以进行通信，专用爬虫解析终端可以爬取数个用户终端上的错误信息，例如当用户终端处于登录界面时，用户向用户终端输入用户名和密码，当密码输入错误时，用户终端的界面会显示初始信息“密码错误”的字样，专用爬虫解析终端爬取此时用户终端的界面上显示的初始信息“密码错误”的字样，再获取与“密码错误”相对应的提示信息“输入密码与正确密码不符，请重新输入”，最后专用爬虫解析终端将该提示信息“输入密码与正确密码不符，请重新输入”返回至用户终端，以进行显示。该专用爬虫解析终端以及用户终端可以但不限于是各种个人计算机、笔记本电脑、智能手机、平板电脑和便携式可穿戴设备。
请参阅图2，图2为根据一个或多个实施例中网页错误信息处理方法的流程图，本实施例以该方法应用到上述图1中的网页错误信息处理系统中的专用爬虫解析终端来举例说明。该方法具体包括如下步骤：
S202：爬取网页中的错误信息。
具体地，错误信息是指提示用户操作存在错误的信息，例如，用户登录某一网站或客户端时，用户名输入错误所产生的“用户名输入错误”的错误信息，或者用户填写某一表格时，用户输入的数据格式错误，例如填写日期时，格式应该为“年-月-日”，但用户输入的格式为“月-日-年”，用户终端的屏幕会显示“格式错误”的错误信息。网页在此处是指广义的网页，即包含浏览器界面所显示的网页，又包含客户端APP(Application)等显示的网页。
当网页中存在错误信息时，专用爬虫解析终端可以爬取网页中显示的错误信息，以便进行后续的解析工作，从而网页上可以输出统一的提示信息，使得用户可以准确地知晓需 要更改的地方，以及下一步应该如何操作。
S204：当标准库中不存在与错误信息相匹配的提示信息时，则将爬取的错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果。
具体地，标准库是指存储有错误信息以及提示信息的匹配关系的数据库，其一般是根据现有的错误信息和提示信息整理所得到的，即错误信息和提示信息的基础库。针对不同的网页中的错误信息，均可以通过该标准库获取相应错误信息的提示信息，这样，无论用户登录何种网页，所有网页针对相同的错误所显示的提示信息均一致，以便于用户修改错误，继续后续操作，防止由于网页不同，针对同一错误出现多种提示信息，而导致用户不知如何进行下一步操作的情况发生。
高层滤镜库中的字符主要为复杂字符，例如可以为词组或短句，例如“账户异常”、“重设密码”、“控件无法显示”等，高层滤镜库的存在可以提高匹配的精度。
当标准库中存在与错误信息相匹配的提示信息时，即该错误信息已经在标准库中，且存在相应的提示信息，则专用爬虫解析终端将该提示信息发送至用户终端进行显示，从而用户可以知晓下一步该如何进行，以便于用户继续进行后续操作。
当标准库中不存在与错误信息相匹配的提示信息时，即该错误信息为新发错误，并没有相应的标准提示信息，则专用爬虫解析终端需要确定该错误信息的提示信息，即将该错误信息与高层滤镜库中的字符进行匹配，当高层滤镜库中存在与该错误信息相对应的字符时，则存储在第一匹配结果中。
S206：将爬取的错误信息与基础滤镜库中的字符进行匹配以得到第二匹配结果。
具体地，基础滤镜库中的字符主要为简单字符，例如可以为单个词或词组，例如“网银”、“客户”、“控件”、“重设”、“异常”、“无法显示”、“页面”等，基础滤镜库的存在可以提高专用爬虫解析系统的普遍适用性。
当标准库中不存在与错误信息相匹配的提示信息时，即该错误信息为新发错误，并没有相应的标准提示信息，则专用爬虫解析终端需要确定该错误信息的提示信息，即将该错误信息与基础滤镜库中的字符进行匹配，当基础滤镜库中存在与该错误信息相对应的字符时，则存储在第二匹配结果中。可选地，错误信息可以先与高层滤镜库中的字符进行匹配，也可以先与基础滤镜库中的字符进行匹配，或者通过两个线程同时与高层滤镜库以及基础滤镜库中的字符进行匹配。
S208：将第一匹配结果与第二匹配结果进行比较。
具体地，由于第一匹配结果是将错误信息与高层滤镜库中的字符进行匹配的结果，第二匹配结果是将错误信息与基础滤镜库中的字符进行匹配的结果，所以第一匹配结果和第二匹配结果可以存在差异，因此将第一匹配结果与第二匹配结果进行比较，以获得准确的目标匹配结果。
S210：当第一匹配结果未完全包含第二匹配结果时，则将第一匹配结果和第二匹配结果进行拼接以获得目标匹配结果。
具体地，当第一匹配结果与第二匹配结果存在交集，但第一匹配结果与第二匹配结果又各自存在不相同的词汇时，或者当第一匹配结果与第二匹配结果不存在交集，但第一匹配结果与第二匹配结果又各自存在不相同的词汇时，则表示第一匹配结果未完全包含第二匹配结果，从而可以通过将第一匹配结果和第二匹配结果进行拼接以获得目标匹配结果，即获取第一匹配结果和第二匹配结果的合集以作为目标匹配结果，从而保证最后的目标匹配结果的完整性。
例如，例如当错误信息为“账户异常，请去柜台重新设置”时，基础滤镜库为简单字符，如“网银”，“客户”，“控件”，“重新设置”，“异常”，“无法显示”，“页面”。高层滤镜库主要为复杂字符，例如“账户异常”，“重设密码”，“控件无法显示”。通过高层滤镜库获得的第一匹配结果为“账户异常”，通过基础滤镜获得的第二匹配结果为“异常”“重新设置”。从而第一匹配结果并未完全包含第二匹配结果，进而目标匹配结果为第一匹配结果与第二匹配结果的合集，即“账户异常”、“重新设置”。
S212：根据目标匹配结果，获取爬取的错误信息的提示信息。
具体地，通过目标匹配结果可以得到对应于错误信息的提示信息，例如可以通过目标匹配结果首先得到对应于目标匹配结果的匹配码，然后根据匹配码来获取对应的提示信息，其中匹配码的设置是为了对提示信息进行分类，便于提示信息的查询，例如以“1”开头的匹配码表示密码错误，以“2”开头的匹配码表示验证码错误，以“4”开头的匹配码表示“账号错误”等，其中以“4”开头的匹配码“4217”表示的是“账户错误”类型下的第“217”类错误所对应的提示信息“需要重新设置账号信息”。例如上述实施例中目标匹配结果为“账户异常”、“重新设置”，经查询其对应的匹配码应该为4217，对应的提示信息为“需要重新设置账号信息”。
S214：将提示信息返回至网页。
具体地，当获取到相应的提示信息后，可以将该提示信息发送给网页，从而网页可以显示该提示信息，以便于用户了解到下一步该如何进行操作，例如，网页显示的提示信息为“需要重新设置账号信息”时，用户则重新设置账号信息即可进行下一步的操作。
上述网页错误信息处理方法，当网页中存在错误信息时，在标准库中又没有与该错误信息相对应的提示信息时，即该错误信息为新发错误信息时，则通过高层滤镜库中的字符和基础滤镜库中的字符对该错误信息进行匹配，以确定该错误信息的目标匹配结果，从而可以得到针对该错误信息的提示信息，将该提示信息返回至网页进行显示后，用户可以根据该提示信息进行相应的修改，以继续进行网页操作，其中通过高层滤镜库来确定错误信息的目标匹配结果可以提高匹配的准确度，通过基础滤镜库来确定错误信息的目标匹配结果可以提高专用爬虫解析系统的普遍适用性，从而使得当网页中存在新发错误信息时，可以通过高层滤镜库和基础滤镜库来确定错误信息的目标匹配结果，不需要采取线下修复，测试研发版本这一流程，节约时间。
在其中一个实施例中，请参阅图3，图3为图2所示实施例的步骤S212的流程图， 该步骤S212，即根据目标匹配结果，获取爬取的错误信息的提示信息的步骤，可以包括：
S302：接收针对目标匹配结果的调整指令。
具体地，针对目标匹配结果的调整指令是指工作人员向专用爬虫解析终端输入的调整指令，该指令可以表示确认，即接受专用爬虫解析终端所得到的目标匹配结果，该指令也可以表示调整，即针对专用爬虫解析终端所得到的目标匹配结果进行调整，该指令还可以表示撤回，即拒绝专用爬虫解析终端的目标匹配结果。
S304：当调整指令表示确认时，则根据目标匹配结果，获取爬取的错误信息的提示信息。
具体地，当调整指令表示确认时，则通过目标匹配结果可以得到对应于错误信息的提示信息，具体可以参见上文中的限定，在此不再赘述。
S306：当调整指令表示调整时，则根据调整指令对目标匹配结果进行调整，并根据调整后的目标匹配结果，获取爬取的错误信息的提示信息。
具体地，当调整指令表示调整时，即专用爬虫解析终端给出的目标匹配结果存在错误，工作人员对该目标匹配结果进行调整。参阅图4，图4为一实施例中目标匹配结果的示意图，其中包括原始错误信息“账户异常，请去柜台重新设置”，匹配码“4217”，目标匹配结果“账户异常”“重新设置”以及“确认”、“调整”、“撤回”按钮，从而工作人员可以通过确认”、“调整”、“撤回”按钮来输入调整指令，例如，当工作人员点击“调整”时，则可以针对目标匹配结果“账户异常”“重新设置”进行调整，例如增加“柜台”字符，从而使得调整后的目标匹配结果为“账户异常”“柜台”“重新设置”。专用爬虫解析终端根据该调整后的目标匹配结果“账户异常”“柜台”“重新设置”获取对应的匹配码，例如“4218”，然后根据匹配码来获取对应的提示信息“需要到柜台重新设置账号信息”。最后专用爬虫解析终端将该提示信息“需要到柜台重新设置账号信息”返回至网页，从而网页可以显示该提示信息，以便于用户了解到下一步该如何进行操作，例如，网页显示的提示信息为“需要到柜台重新设置账号信息”时，用户则到柜台重新设置账号信息即可进行下一步的操作。
上述实施例中，引用工作人员的调整指令，对专用爬虫解析终端针对新发错误自动匹配所得到的目标匹配结果进行调整，使得目标匹配结果更加准确，专用爬虫解析终端适应性更强。
在其中一个实施例中，错误信息处理方法还可以包括将根据目标匹配结果获取的提示信息以及相应的错误信息关联存储至补充库的步骤。即将通过专用爬虫解析终端为新发错误所匹配的提示信息关联存储至补充库中，当该新发错误的目标匹配结果经过调整时，则将调整后的目标匹配结果所对应的提示信息以及相应的错误信息关联存储在补充库中。
请参阅图5，图5为图2所示实施例中步骤S204的流程图，在该实施例中，该步骤S204，即当标准库中不存在与错误信息相匹配的提示信息时，则将爬取的错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果的步骤，可以包括：
S502：当标准库中不存在与错误信息相匹配的提示信息时，则将爬取的错误信息与补充库中已存储的错误信息进行匹配。
具体地，当标准库中不存在与错误信息相匹配的提示信息时，即该错误信息为新发错误，并没有相应的标准提示信息，但是由于专用爬虫解析终端已经对一些新发错误匹配了提示信息，并将该提示信息与新发错误存储了在补充库中，因此为了节约时间，专用爬虫解析终端首先根据错误信息查询补充库，即当补充库中存在该错误信息时，则直接根据补充库获取对应的提示信息即可，不需要再通过高层滤镜库和基础滤镜库对该错误信息进行匹配从而获得目标匹配结果，在根据目标匹配结果获取对应的提示信息的复杂步骤，节约时间。
S504：当爬取的错误信息与补充库中已存储的错误信息匹配成功时，则获取匹配成功的已存储的错误信息相对应的提示信息。
具体地，即该新发错误已经存储在了补充库中，因此不再需要通过高层滤镜库和基础滤镜库对该错误信息进行匹配从而获得目标匹配结果，在根据目标匹配结果获取对应的提示信息的复杂步骤，而是直接获取补充库中与该爬取的错误信息相关联的提示信息即可。
例如，上一次出现的新发错误为“账户异常，请去柜台重新设置”，专用爬虫解析终端匹配出的提示信息为“需要重新设置账号信息”，经过工作人员调整后，存储在补充库中的新发错误“账户异常，请去柜台重新设置”的提示信息为“需要到柜台重新设置账号信息”。本次又存储新发错误“账户异常，请去柜台重新设置”时，则不需要通过高层滤镜库、基础滤镜库以及工作人员来进行调整，而只需要通过查询补充库中的错误信息“账户异常，请去柜台重新设置”的提示信息“需要到柜台重新设置账号信息”即可，节约时间。
S506：将提示信息返回至网页。
具体地，当在补充库中查询到相应的提示信息后，则直接将该提示信息返回至网页，从而网页可以显示该提示信息，以便于用户了解到下一步该如何进行操作，例如，网页显示的提示信息为“需要到柜台重新设置账号信息”时，用户则重新设置账号信息即可进行下一步的操作。
S508：当爬取的错误信息与补充库中已存储的错误信息匹配失败时，则继续将错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果的步骤。
具体地，当爬取的错误信息与补充库中已存储的错误信息匹配失败时，即标准库和补充库中均未存储该错误信息，即该错误信息为新发错误，则需要通过高层滤镜库、基础滤镜库来为该错误信息匹配出相适应的提示信息。
上述实施例中，当通过高层滤镜库和基础滤镜库为错误信息匹配出提示信息后，则将该提示信息和对应的错误信息关联存储在补充库，且当工作人员调整该提示信息后，将调整后的提示信息和对应的错误信息关联存储在补充库，这样当网页出现新发错误时，首先根据补充库来获取与该新发错误相匹配的提示信息，而不需要通过高层滤镜库、基础滤镜 库以及工作人员来进行调整，节约时间。
在其中一个实施例中，当第一匹配结果完全包含第二匹配结果时，则将第一匹配结果作为目标匹配结果。在其中一个实施例中，当第一匹配结果中不存在字符时，则将第二匹配结果作为目标匹配结果。
具体地，高层滤镜库中存储的是复杂字符，匹配出来的结果也更加精准。例如输入的原始信息为<frame name＝“result”><h2class＝“aler”style＝“visibility:none”>，错误提示</h2><br class＝“erromsg”>用户账户异常，请重新设置密码</br><td></td></frame>。用基础滤镜库匹配出结果“账户”&“异常”&“密码”&“设置”，同时使用高层滤镜库匹配输出的结果为“账户异常”&“重新设置”&“设置密码”。基础滤镜库的匹配结果为“账户异常，设置密码”。高层滤镜库的匹配结果：“账户异常，重新设置密码”。此时，高层滤镜库的匹配结果包含基础滤镜库的匹配结果。所以高层滤镜库的匹配结果被采用。最后的目标匹配结果为“账户异常，重新设置密码”。如果基础滤镜库的匹配结果未被高级滤镜库的匹配结果全包含，则会将基础滤镜库匹配结果多出的部分和高级滤镜库匹配结果组合使用。
高层滤镜库虽然精度高，但是复杂词汇组容易因为个别字的变动导致匹配不成功。即第一匹配结果中不存在字符，例如当输入信息为“账户状态异常，请去柜台设置新的密码”时，高层滤镜库“账户异常”和“设置密码”都会匹配失败。此时基础滤镜库就很有使用的必要。使用基础滤镜库就可以获得输出“账户”&“异常”&“设置”&“密码”。使用基础滤镜增加了系统的普适性。
高层滤镜库和基础滤镜库的词语可以更改，即添加、更换、删除，以提高滤镜的适应性。例如，可以获取统计错误信息的输出的次数，当次数达到一定值时，则将该错误信息对应的提示信息增加至高层滤镜库中。
上述实施例中，第一匹配结果是通过高层滤镜库进行匹配所得到的精确结果，第二匹配结果是通过基础滤镜库进行匹配所得到的普适结果，通过判断第一匹配结果和第二匹配结果的关系，来确定最终的目标匹配结果，提高了目标匹配结果的准确率。
参阅图6，图6为图2所示实施例中的步骤S208的流程图，该步骤S208，即将第一匹配结果与第二匹配结果进行比较的步骤，可以包括：
S602：当第一匹配结果中存在字符时，则通过第二匹配结果中的每一字符去匹配第一匹配结果中的每一字符。
具体地，当第一匹配结果中存在字符时，即第一匹配记过中存在有相应的匹配结果，例如，当错误信息为“用户账户异常，请重新设置密码”时，通过高层滤镜库匹配出的第一匹配结果为“账户异常，重新设置密码”，通过基础滤镜库匹配出的第二匹配结果为“账户异常，设置密码”，则通过第二匹配结果中的每一字符去匹配第一匹配结果中的每一字符，例如第二匹配结果中的“账户”存在于第一匹配结果中，第二匹配结果中的“异常”也存在与第一匹配结果中，第二匹配结果中的“设置”也存在于第一匹配结果中，第二匹 配结果中的“密码”也存在与第一匹配结果中，但是第一匹配结果中的“重新”并未存在与第二匹配结果中。
S604：当第二匹配结果中的每一字符均在第一匹配结果中存在相匹配的字符时，则返回第一匹配结果完全包含第二匹配结果的结果。
具体地，上述实施例中，当通过高层滤镜库匹配出的第一匹配结果与第二匹配结果完全相同，或者如上述例子中，两者唯一的区别点仅在于“重新”且该“重新”字符包含在第一匹配结果中，则认为第一匹配结果完全包含第二匹配结果。
S606：当第二匹配结果中存在至少一个字符在第一匹配结果中不存在相匹配的字符时，则返回第一匹配结果未完全包含第二匹配结果的结果。
具体地，当上述实施例中，通过高层滤镜库匹配出的第一匹配结果为“重新设置”，通过基础滤镜库匹配出的第二匹配结果为“账户异常，重新设置”时，即第一匹配结果与第二匹配结果仅“重新设置”字符相同，“账户异常”字符仅存在与第二匹配结果中，因此第一匹配结果未完全包含第二匹配结果。
上述实施例中，第一匹配结果是通过高层滤镜库进行匹配所得到的精确结果，第二匹配结果是通过基础滤镜库进行匹配所得到的普适结果，通过判断第一匹配结果和第二匹配结果的关系，来确定最终的目标匹配结果，提高了目标匹配结果的准确率。
应该理解的是，虽然图2、图3、图5、图6的流程图中的各个步骤按照箭头的指示依次显示，但是这些步骤并不是必然按照箭头指示的顺序依次执行。除非本文中有明确的说明，这些步骤的执行并没有严格的顺序限制，这些步骤可以以其它的顺序执行。而且，图2、图3、图5、图6中的至少一部分步骤可以包括多个子步骤或者多个阶段，这些子步骤或者阶段并不必然是在同一时刻执行完成，而是可以在不同的时刻执行，这些子步骤或者阶段的执行顺序也不必然是依次进行，而是可以与其它步骤或者其它步骤的子步骤或者阶段的至少一部分轮流或者交替地执行。
参阅图7，提供一种网页错误信息处理装置的结构示意图，该网页错误信息处理装置包括：
爬取模块100，用于爬取网页中的错误信息。
匹配模块200，用于当标准库中不存在与错误信息相匹配的提示信息时，则将爬取的错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果；将爬取的错误信息与基础滤镜库中的字符进行匹配以得到第二匹配结果。
比较模块300，用于将第一匹配结果与第二匹配结果进行比较；当第一匹配结果未完全包含第二匹配结果时，则将第一匹配结果和第二匹配结果进行拼接以获得目标匹配结果。
获取模块400，用于根据目标匹配结果，获取爬取的错误信息的提示信息。
返回模块500，用于将提示信息返回至网页。
在其中一个实施例中，获取模块可以包括：
接收单元，用于接收针对目标匹配结果的调整指令。
处理单元，用于当调整指令表示确认时，则根据目标匹配结果，获取爬取的错误信息的提示信息；当调整指令表示调整时，则根据调整指令对目标匹配结果进行调整，并根据调整后的目标匹配结果，获取爬取的错误信息的提示信息。
在其中一个实施例中，该装置还可以包括：
补充模块，用于将根据目标匹配结果获取的提示信息以及相应的错误信息关联存储至补充库。
匹配模块还用于当标准库中不存在与错误信息相匹配的提示信息时，则将爬取的错误信息与补充库中已存储的错误信息进行匹配。
获取模块还用于当爬取的错误信息与补充库中已存储的错误信息匹配成功时，则获取匹配成功的已存储的错误信息相对应的提示信息。
返回模块还用于将提示信息返回至网页。
比较模块还用于当爬取的错误信息与补充库中已存储的错误信息匹配失败时，则继续将错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果。
在其中一个实施例中，比较模块还可以用于当第一匹配结果完全包含第二匹配结果时，则将第一匹配结果作为目标匹配结果。
在其中一个实施例中，比较模块还可以用于当第一匹配结果中不存在字符时，则将第二匹配结果作为目标匹配结果。
在其中一个实施例中，比较模块可以包括：
匹配单元，用于当第一匹配结果中存在字符时，则通过第二匹配结果中的每一字符去匹配第一匹配结果中的每一字符。
输出单元，用于当第二匹配结果中的每一字符均在第一匹配结果中存在相匹配的字符时，则返回第一匹配结果完全包含第二匹配结果的结果；当第二匹配结果中存在至少一个字符在第一匹配结果中不存在相匹配的字符时，则返回第一匹配结果未完全包含第二匹配结果的结果。
上述对于网页错误信息处理装置的限定可以参见上文中对于坐席录屏方法的具体限定，在此不再赘述。上述网页错误信息处理装置中的各个模块可全部或部分通过软件、硬件及其组合来实现。上述各模块可以硬件形式内嵌于或独立于计算机设备中的处理器中，也可以以软件形式存储于计算机设备中的存储器中，以便于处理器调用执行以上各个模块对应的操作。
在一个实施例中，提供了一种计算机设备，该计算机设备可以是服务器，其内部结构图可以如图8所示。该计算机设备包括通过系统总线连接的处理器、存储器、网络接口和数据库。其中，该计算机设备的处理器用于提供计算和控制能力。该计算机设备的存储器包括非易失性计算机可读指令存储介质、内存储器。该非易失性计算机可读指令存储介质存储有操作系统、计算机可读指令和数据库。该内存储器为非易失性计算机可读指令存储 介质中的操作系统和计算机可读指令的运行提供环境。该计算机设备的数据库用于存储xxx数据。该计算机设备的网络接口用于与外部的终端通过网络连接通信。该计算机可读指令被处理器执行时以实现一种网页错误信息处理方法。
本领域技术人员可以理解，图8中示出的结构，仅仅是与本申请方案相关的部分结构的框图，并不构成对本申请方案所应用于其上的计算机设备的限定，具体的计算机设备可以包括比图中所示更多或更少的部件，或者组合某些部件，或者具有不同的部件布置。
一种计算机设备，包括存储器和一个或多个处理器，存储器中储存有计算机可读指令，计算机可读指令被处理器执行时，使得一个或多个处理器执行以下步骤：：爬取网页中的错误信息；当标准库中不存在与错误信息相匹配的提示信息时，则将爬取的错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果；将爬取的错误信息与基础滤镜库中的字符进行匹配以得到第二匹配结果；将第一匹配结果与第二匹配结果进行比较；当第一匹配结果未完全包含第二匹配结果时，则将第一匹配结果和第二匹配结果进行拼接以获得目标匹配结果；根据目标匹配结果，获取爬取的错误信息的提示信息；将提示信息返回至网页。
在其中一个实施例中，处理器执行计算机可读指令时还可以实现以下步骤：接收针对目标匹配结果的调整指令；当调整指令表示确认时，则根据目标匹配结果，获取爬取的错误信息的提示信息；当调整指令表示调整时，则根据调整指令对目标匹配结果进行调整，并根据调整后的目标匹配结果，获取爬取的错误信息的提示信息。
在其中一个实施例中，处理器执行计算机可读指令时还可以实现以下步骤：将根据目标匹配结果获取的提示信息以及相应的错误信息关联存储至补充库；当标准库中不存在与错误信息相匹配的提示信息时，则将爬取的错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果的步骤，包括：当标准库中不存在与错误信息相匹配的提示信息时，则将爬取的错误信息与补充库中已存储的错误信息进行匹配；当爬取的错误信息与补充库中已存储的错误信息匹配成功时，则获取匹配成功的已存储的错误信息相对应的提示信息；将提示信息返回至网页；当爬取的错误信息与补充库中已存储的错误信息匹配失败时，则继续将错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果的步骤。
在其中一个实施例中，处理器执行计算机可读指令时还可以实现以下步骤：当第一匹配结果完全包含第二匹配结果时，则将第一匹配结果作为目标匹配结果。
在其中一个实施例中，处理器执行计算机可读指令时还可以实现以下步骤：当第一匹配结果中不存在字符时，则将第二匹配结果作为目标匹配结果。
在其中一个实施例中，处理器执行计算机可读指令时还可以实现以下步骤：当第一匹配结果中存在字符时，则通过第二匹配结果中的每一字符去匹配第一匹配结果中的每一字符；当第二匹配结果中的每一字符均在第一匹配结果中存在相匹配的字符时，则返回第一匹配结果完全包含第二匹配结果的结果；当第二匹配结果中存在至少一个字符在第一匹配结果中不存在相匹配的字符时，则返回第一匹配结果未完全包含第二匹配结果的结果。
一个或多个存储有计算机可读指令的非易失性存储介质，计算机可读指令被一个或多 个处理器执行时，使得一个或多个处理器执行以下步骤：：爬取网页中的错误信息；当标准库中不存在与错误信息相匹配的提示信息时，则将爬取的错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果；将爬取的错误信息与基础滤镜库中的字符进行匹配以得到第二匹配结果；将第一匹配结果与第二匹配结果进行比较；当第一匹配结果未完全包含第二匹配结果时，则将第一匹配结果和第二匹配结果进行拼接以获得目标匹配结果；根据目标匹配结果，获取爬取的错误信息的提示信息；将提示信息返回至网页。
在其中一个实施例中，该计算机可读指令被处理器执行时还可以实现以下步骤：接收针对目标匹配结果的调整指令；当调整指令表示确认时，则根据目标匹配结果，获取爬取的错误信息的提示信息；当调整指令表示调整时，则根据调整指令对目标匹配结果进行调整，并根据调整后的目标匹配结果，获取爬取的错误信息的提示信息。
在其中一个实施例中，该计算机可读指令被处理器执行时还可以实现以下步骤：将根据目标匹配结果获取的提示信息以及相应的错误信息关联存储至补充库；当标准库中不存在与错误信息相匹配的提示信息时，则将爬取的错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果的步骤，包括：当标准库中不存在与错误信息相匹配的提示信息时，则将爬取的错误信息与补充库中已存储的错误信息进行匹配；当爬取的错误信息与补充库中已存储的错误信息匹配成功时，则获取匹配成功的已存储的错误信息相对应的提示信息；将提示信息返回至网页；当爬取的错误信息与补充库中已存储的错误信息匹配失败时，则继续将错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果的步骤。
在其中一个实施例中，该计算机可读指令被处理器执行时还可以实现以下步骤：当第一匹配结果完全包含第二匹配结果时，则将第一匹配结果作为目标匹配结果。
在其中一个实施例中，该计算机可读指令被处理器执行时还可以实现以下步骤：当第一匹配结果中不存在字符时，则将第二匹配结果作为目标匹配结果。
在其中一个实施例中，该计算机可读指令被处理器执行时还可以实现以下步骤：当第一匹配结果中存在字符时，则通过第二匹配结果中的每一字符去匹配第一匹配结果中的每一字符；当第二匹配结果中的每一字符均在第一匹配结果中存在相匹配的字符时，则返回第一匹配结果完全包含第二匹配结果的结果；当第二匹配结果中存在至少一个字符在第一匹配结果中不存在相匹配的字符时，则返回第一匹配结果未完全包含第二匹配结果的结果。
本领域普通技术人员可以理解实现上述实施例方法中的全部或部分流程，是可以通过计算机可读指令来指令相关的硬件来完成，所述的计算机可读指令可存储于一非易失性计算机可读取存储介质中，该计算机可读指令在执行时，可包括如上述各方法的实施例的流程。其中，本申请所提供的各实施例中所使用的对存储器、存储、数据库或其它介质的任何引用，均可包括非易失性和/或易失性存储器。非易失性存储器可包括只读存储器(ROM)、可编程ROM(PROM)、电可编程ROM(EPROM)、电可擦除可编程ROM(EEPROM)或闪存。易失性存储器可包括随机存取存储器(RAM)或者外部高速缓冲 存储器。作为说明而非局限，RAM以多种形式可得，诸如静态RAM(SRAM)、动态RAM(DRAM)、同步DRAM(SDRAM)、双数据率SDRAM(DDRSDRAM)、增强型SDRAM(ESDRAM)、同步链路(Synchlink)DRAM(SLDRAM)、存储器总线(Rambus)直接RAM(RDRAM)、直接存储器总线动态RAM(DRDRAM)、以及存储器总线动态RAM(RDRAM)等。
以上所述实施例的各技术特征可以进行任意的组合，为使描述简洁，未对上述实施例中的各个技术特征所有可能的组合都进行描述，然而，只要这些技术特征的组合不存在矛盾，都应当认为是本说明书记载的范围。
以上所述实施例仅表达了本申请的几种实施方式，其描述较为具体和详细，但并不能因此而理解为对发明专利范围的限制。应当指出的是，对于本领域的普通技术人员来说，在不脱离本申请构思的前提下，还可以做出若干变形和改进，这些都属于本申请的保护范围。因此，本申请专利的保护范围应以所附权利要求为准。
Claims (20)
- 一种网页错误信息处理方法，包括：爬取网页中的错误信息；当标准库中不存在与所述错误信息相匹配的提示信息时，则将爬取的所述错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果；将爬取的所述错误信息与基础滤镜库中的字符进行匹配以得到第二匹配结果；将所述第一匹配结果与所述第二匹配结果进行比较；当所述第一匹配结果未完全包含所述第二匹配结果时，则将第一匹配结果和所述第二匹配结果进行拼接以获得目标匹配结果；根据所述目标匹配结果，获取爬取的所述错误信息的提示信息；及将所述提示信息返回至所述网页。
- 根据权利要求1所述的方法，其特征在于，所述根据所述目标匹配结果，获取爬取的所述错误信息的提示信息，包括：接收针对所述目标匹配结果的调整指令；当所述调整指令表示确认时，则根据所述目标匹配结果，获取爬取的所述错误信息的提示信息；及当所述调整指令表示调整时，则根据所述调整指令对所述目标匹配结果进行调整，并根据调整后的所述目标匹配结果，获取爬取的所述错误信息的提示信息。
- 根据权利要求2所述的方法，其特征在于，所述方法还包括：将根据所述目标匹配结果获取的提示信息以及相应的所述错误信息关联存储至补充库；所述当标准库中不存在与所述错误信息相匹配的提示信息时，则将爬取的所述错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果，包括：当标准库中不存在与所述错误信息相匹配的提示信息时，则将爬取的所述错误信息与所述补充库中已存储的错误信息进行匹配；当爬取的所述错误信息与所述补充库中已存储的错误信息匹配成功时，则获取匹配成功的已存储的错误信息相对应的提示信息；将所述提示信息返回至所述网页；及当爬取的所述错误信息与所述补充库中已存储的错误信息匹配失败时，则继续将所述错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果的步骤。
- 根据权利要求1至3任一项所述的方法，其特征在于，所述方法还包括：当所述第一匹配结果完全包含所述第二匹配结果时，则将所述第一匹配结果作为所述目标匹配结果。
- 根据权利要求4所述的方法，其特征在于，所述方法还包括：当所述第一匹配结果中不存在字符时，则将所述第二匹配结果作为所述目标匹配结 果。
- 根据权利要求4所述的方法，其特征在于，所述将所述第一匹配结果与所述第二匹配结果进行比较，包括：当所述第一匹配结果中存在字符时，则通过所述第二匹配结果中的每一字符去匹配所述第一匹配结果中的每一字符；当所述第二匹配结果中的每一字符均在所述第一匹配结果中存在相匹配的字符时，则返回所述第一匹配结果完全包含所述第二匹配结果的结果；及当所述第二匹配结果中存在至少一个字符在所述第一匹配结果中不存在相匹配的字符时，则返回所述第一匹配结果未完全包含所述第二匹配结果的结果。
- 一种网页错误信息处理装置，包括：爬取模块，用于爬取网页中的错误信息；匹配模块，用于当标准库中不存在与所述错误信息相匹配的提示信息时，则将爬取的所述错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果；将爬取的所述错误信息与基础滤镜库中的字符进行匹配以得到第二匹配结果；比较模块，用于将所述第一匹配结果与所述第二匹配结果进行比较；当所述第一匹配结果未完全包含所述第二匹配结果时，则将第一匹配结果和所述第二匹配结果进行拼接以获得目标匹配结果；获取模块，用于根据所述目标匹配结果，获取爬取的所述错误信息的提示信息；及返回模块，用于将所述提示信息返回至所述网页。
- 根据权利要求7所述的装置，其特征在于，所述获取模块包括：接收单元，用于接收针对所述目标匹配结果的调整指令；及处理单元，用于当所述调整指令表示确认时，则根据所述目标匹配结果，获取爬取的所述错误信息的提示信息；当所述调整指令表示调整时，则根据所述调整指令对所述目标匹配结果进行调整，并根据调整后的所述目标匹配结果，获取爬取的所述错误信息的提示信息。
- 一种计算机设备，包括存储器及一个或多个处理器，所述存储器中储存有计算机可读指令，所述计算机可读指令被所述一个或多个处理器执行时，使得所述一个或多个处理器执行以下步骤：爬取网页中的错误信息；当标准库中不存在与所述错误信息相匹配的提示信息时，则将爬取的所述错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果；将爬取的所述错误信息与基础滤镜库中的字符进行匹配以得到第二匹配结果；将所述第一匹配结果与所述第二匹配结果进行比较；当所述第一匹配结果未完全包含所述第二匹配结果时，则将第一匹配结果和所述第二 匹配结果进行拼接以获得目标匹配结果；根据所述目标匹配结果，获取爬取的所述错误信息的提示信息；及将所述提示信息返回至所述网页。
- 根据权利要求9所述的计算机设备，其特征在于，所述处理器执行所述计算机可读指令时实现的所述根据所述目标匹配结果，获取爬取的所述错误信息的提示信息，包括：接收针对所述目标匹配结果的调整指令；当所述调整指令表示确认时，则根据所述目标匹配结果，获取爬取的所述错误信息的提示信息；及当所述调整指令表示调整时，则根据所述调整指令对所述目标匹配结果进行调整，并根据调整后的所述目标匹配结果，获取爬取的所述错误信息的提示信息。
- 根据权利要求10所述的计算机设备，其特征在于，所述处理器执行所述计算机可读指令时还执行以下步骤：将根据所述目标匹配结果获取的提示信息以及相应的所述错误信息关联存储至补充库；所述当标准库中不存在与所述错误信息相匹配的提示信息时，则将爬取的所述错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果，包括：当标准库中不存在与所述错误信息相匹配的提示信息时，则将爬取的所述错误信息与所述补充库中已存储的错误信息进行匹配；当爬取的所述错误信息与所述补充库中已存储的错误信息匹配成功时，则获取匹配成功的已存储的错误信息相对应的提示信息；将所述提示信息返回至所述网页；及当爬取的所述错误信息与所述补充库中已存储的错误信息匹配失败时，则继续将所述错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果的步骤。
- 根据权利要求9至11任一项所述的计算机设备，其特征在于，所述处理器执行所述计算机可读指令时还执行以下步骤：当所述第一匹配结果完全包含所述第二匹配结果时，则将所述第一匹配结果作为所述目标匹配结果。
- 根据权利要求12所述的计算机设备，其特征在于，所述处理器执行所述计算机可读指令时还执行以下步骤：当所述第一匹配结果中不存在字符时，则将所述第二匹配结果作为所述目标匹配结果。
- 根据权利要求12所述的计算机设备，其特征在于，所述处理器执行所述计算机可读指令时实现的所述将所述第一匹配结果与所述第二匹配结果进行比较，包括：当所述第一匹配结果中存在字符时，则通过所述第二匹配结果中的每一字符去匹配所述第一匹配结果中的每一字符；当所述第二匹配结果中的每一字符均在所述第一匹配结果中存在相匹配的字符时，则返回所述第一匹配结果完全包含所述第二匹配结果的结果；及当所述第二匹配结果中存在至少一个字符在所述第一匹配结果中不存在相匹配的字符时，则返回所述第一匹配结果未完全包含所述第二匹配结果的结果。
- 一个或多个存储有计算机可读指令的非易失性计算机可读存储介质，所述计算机可读指令被一个或多个处理器执行时，使得所述一个或多个处理器执行以下步骤：爬取网页中的错误信息；当标准库中不存在与所述错误信息相匹配的提示信息时，则将爬取的所述错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果；将爬取的所述错误信息与基础滤镜库中的字符进行匹配以得到第二匹配结果；将所述第一匹配结果与所述第二匹配结果进行比较；当所述第一匹配结果未完全包含所述第二匹配结果时，则将第一匹配结果和所述第二匹配结果进行拼接以获得目标匹配结果；根据所述目标匹配结果，获取爬取的所述错误信息的提示信息；及将所述提示信息返回至所述网页。
- 根据权利要求15所述的存储介质，其特征在于，所述计算机可读指令被所述处理器执行时实现的所述根据所述目标匹配结果，获取爬取的所述错误信息的提示信息，包括：接收针对所述目标匹配结果的调整指令；当所述调整指令表示确认时，则根据所述目标匹配结果，获取爬取的所述错误信息的提示信息；及当所述调整指令表示调整时，则根据所述调整指令对所述目标匹配结果进行调整，并根据调整后的所述目标匹配结果，获取爬取的所述错误信息的提示信息。
- 根据权利要求16所述的存储介质，其特征在于，所述计算机可读指令被所述处理器执行时还执行以下步骤：将根据所述目标匹配结果获取的提示信息以及相应的所述错误信息关联存储至补充库；所述当标准库中不存在与所述错误信息相匹配的提示信息时，则将爬取的所述错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果，包括：当标准库中不存在与所述错误信息相匹配的提示信息时，则将爬取的所述错误信息与所述补充库中已存储的错误信息进行匹配；当爬取的所述错误信息与所述补充库中已存储的错误信息匹配成功时，则获取匹配成功的已存储的错误信息相对应的提示信息；将所述提示信息返回至所述网页；及当爬取的所述错误信息与所述补充库中已存储的错误信息匹配失败时，则继续将所述 错误信息与高层滤镜库中的字符进行匹配以得到第一匹配结果的步骤。
- 根据权利要求15至17任一项所述的存储介质，其特征在于，所述计算机可读指令被所述处理器执行时还执行以下步骤：当所述第一匹配结果完全包含所述第二匹配结果时，则将所述第一匹配结果作为所述目标匹配结果。
- 根据权利要求18所述的存储介质，其特征在于，所述计算机可读指令被所述处理器执行时还执行以下步骤：当所述第一匹配结果中不存在字符时，则将所述第二匹配结果作为所述目标匹配结果。
- 根据权利要求18所述的存储介质，其特征在于，所述计算机可读指令被所述处理器执行时实现的所述将所述第一匹配结果与所述第二匹配结果进行比较，包括：当所述第一匹配结果中存在字符时，则通过所述第二匹配结果中的每一字符去匹配所述第一匹配结果中的每一字符；当所述第二匹配结果中的每一字符均在所述第一匹配结果中存在相匹配的字符时，则返回所述第一匹配结果完全包含所述第二匹配结果的结果；及当所述第二匹配结果中存在至少一个字符在所述第一匹配结果中不存在相匹配的字符时，则返回所述第一匹配结果未完全包含所述第二匹配结果的结果。
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| US20080147652A1 (en) * | 2006-12-14 | 2008-06-19 | Bellsouth Intellectual Property Corporation | Physical address verification within electronic documents |
| CN102306177A (zh) * | 2011-08-25 | 2012-01-04 | 清华大学 | 一种多策略组合的本体或实例匹配方法 |
| CN104750747A (zh) * | 2013-12-30 | 2015-07-01 | 腾讯科技（深圳）有限公司 | 将报错信息转换为出错提示的方法和系统 |
| CN105550059A (zh) * | 2015-12-09 | 2016-05-04 | 中国建设银行股份有限公司 | 一种错误码转换方法及设备 |
| CN106648944A (zh) * | 2016-09-26 | 2017-05-10 | 东软集团股份有限公司 | 处理异常的方法及装置 |
| CN107704484A (zh) * | 2017-07-25 | 2018-02-16 | 上海壹账通金融科技有限公司 | 网页错误信息处理方法、装置、计算机设备和存储介质 |
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| KR100933706B1 (ko) * | 2009-08-28 | 2009-12-31 | (주)이즈포유 | 키워드 검색 결과로 노출되는 인디케이터를 이용한 컨텐츠 검색 관리 시스템 및 방법 |
| CN103929440B (zh) * | 2014-05-09 | 2017-10-17 | 国家电网公司 | 基于web服务器缓存匹配的网页防篡改装置及其方法 |
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| US20080147652A1 (en) * | 2006-12-14 | 2008-06-19 | Bellsouth Intellectual Property Corporation | Physical address verification within electronic documents |
| CN102306177A (zh) * | 2011-08-25 | 2012-01-04 | 清华大学 | 一种多策略组合的本体或实例匹配方法 |
| CN104750747A (zh) * | 2013-12-30 | 2015-07-01 | 腾讯科技（深圳）有限公司 | 将报错信息转换为出错提示的方法和系统 |
| CN105550059A (zh) * | 2015-12-09 | 2016-05-04 | 中国建设银行股份有限公司 | 一种错误码转换方法及设备 |
| CN106648944A (zh) * | 2016-09-26 | 2017-05-10 | 东软集团股份有限公司 | 处理异常的方法及装置 |
| CN107704484A (zh) * | 2017-07-25 | 2018-02-16 | 上海壹账通金融科技有限公司 | 网页错误信息处理方法、装置、计算机设备和存储介质 |
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