WO2018227321A1

WO2018227321A1 - Order management method and device for e-commerce system

Info

Publication number: WO2018227321A1
Application number: PCT/CN2017/087853
Authority: WO
Inventors: 彭文平
Original assignee: 彭文平
Priority date: 2017-06-12
Filing date: 2017-06-12
Publication date: 2018-12-20

Abstract

An order management method and device for an e-commerce system. The method comprises: using a buyer account to add other accounts as buyer friends; when there is a buyer order, satisfying a preset condition, in the buyer account, generating an order seeking association instruction; selecting a buyer friend as a receiving object of the order seeking association instruction, and sending the order seeking association instruction to the receiving object of the order seeking association instruction; according to the order seeking association instruction, selecting an order, not satisfying the preset condition, of the receiving object of the order seeking association instruction to be associated with the buyer order, so as to form an associated order; setting a preset criterion; and determining whether the associated order reaches the preset criterion, and reducing cost or offering a refund for the order, reaching the preset criterion, in the associated order. The present method can be used to promote a buyer to always place orders in a manner which facilitates the increase of the sales volumes or the decrease of the delivery costs of the seller, finally achieving the increase of the sales volumes or the decrease of the delivery costs for the seller.

Description

E-commerce system order management method and device

Technical field

The present invention relates to the technical field of electronic commerce systems, and in particular, to an electronic commerce system order management method and apparatus.

Background technique

At present, e-commerce is booming. More and more buyers are purchasing goods or services through e-commerce systems. More and more sellers sell goods or services through e-commerce systems. Sales and purchase of goods require management of orders. The e-commerce system for management is a hot topic.

In order to encourage buyers to spend more or increase sales, and to reduce distribution costs, sellers in existing e-commerce systems may set a default standard, and orders that reach the preset standard can be reduced or used for free.

The default standard in the existing e-commerce system may be: the order amount is over 99 yuan, and the meaning of the preset standard is that the order amount can be reduced for free if it is over 99 yuan. If a buyer's order is temporarily unable to reach 99 yuan, the buyer may invite his friends to buy together, and finally the sum of the order amount of their order can exceed 99 yuan, the buyer therefore increased the sales for the seller, and reached the pre- Set standards, but their orders can not be reduced for free, which will dampen the enthusiasm of buyers to continue to invite friends to place orders, causing sellers to lose sales.

In the existing e-commerce system, if a buyer and his friend choose the same delivery address and delivery time when placing an order, that is, the delivery address and the delivery time are the same, the seller may only need one when delivering the goods. You can send both of their orders, so the seller will reduce the cost of distribution, but the buyer and friends do not get any income, which will hurt their enthusiasm for placing orders in this way, and may increase the seller's distribution costs.

In summary, we can see that the existing e-commerce system order management technology has defects, that is, when the buyer places an order in a manner that is beneficial to the seller to increase sales or reduce the distribution cost, the existing e-commerce system cannot identify these orders. Nor can the buyer get the benefit, which will hurt the buyer's enthusiasm for placing orders in a way that will help the seller increase sales or reduce the distribution cost, thus causing the seller to lose sales or increase the distribution cost.

Summary of the invention

The technical problem to be solved by the embodiments of the present invention is to provide an e-commerce system order management method and apparatus, by identifying which orders are buyers, adopting orders in a manner that is beneficial to the seller to increase sales or reduce costs, and Orders are reduced or donated, which solves the problem of low buyer enthusiasm, which ultimately leads to increased sales or reduced distribution costs.

To solve the above problem, an embodiment of the present invention provides an e-commerce system order management method, where the method includes:

Use the buyer account to add another account as a buyer friend;

When there is a buyer order in the buyer account that meets the preset condition, an order is generated to seek an association instruction;

Selecting a buyer friend as an order seeking associated instruction receiving object, and issuing an order seeking association instruction to the order seeking associated instruction receiving object;

And according to the order seeking association instruction, the order that the order-seeking instruction receiving object does not satisfy the preset condition may be selected to be associated with the buyer order to form an associated order;

Set preset criteria;

Determining whether the associated order meets the preset criterion may reduce the free use or gift of the order in the connected order that reaches the preset standard.

An embodiment of the present invention provides an e-commerce system order management apparatus, where the apparatus includes:

a friend management unit for adding another account as a buyer friend using a buyer account;

An order seeking association instruction generating unit is configured to generate an order seeking association instruction when there is a buyer order in the buyer account that meets the preset condition;

An order seeking association instruction issuance unit, configured to select a buyer friend as an order seeking association instruction receiving object, and issue an order seeking association instruction to the order seeking association instruction receiving object;

An order seeking associated instruction execution unit is configured to seek an associated instruction according to the order, and select an order that the order seeking related instruction receiving object does not satisfy the preset condition to associate with the buyer order to form an associated order;

Preset standard unit for setting preset standards;

The order discount offer unit is configured to determine whether the associated order meets the preset criterion, and may reduce the free use or gift of the order in the connected order that reaches the preset standard.

Embodiments of the present invention have the following beneficial effects:

By setting a preset condition and associating a buyer's order that satisfies the preset condition with a buyer's friend's order that does not satisfy the preset condition, an order that is not originally related is associated, forming an associated order, and then judging that Which orders in the associated order are orders placed by the buyer in a way that favors the seller to increase sales or reduce the cost of distribution, and reduce the use of these items or give away property, thereby increasing the enthusiasm of the buyer and ultimately increasing the sales of the seller or Reduce distribution costs.

DRAWINGS

In order to more clearly illustrate the embodiments of the present invention or the prior art, the drawings used in the embodiments or the prior art description will be briefly described below. Obviously, the drawings in the following description are merely Some of the embodiments of the present invention can be obtained by those skilled in the art from the drawings without any inventive effort.

1 is a schematic flow chart of a first embodiment of an e-commerce system order management method provided by the present invention;

2 is a schematic flow chart of a second embodiment of an e-commerce system order management method provided by the present invention;

3 is a schematic flow chart of a third embodiment of an e-commerce system order management method provided by the present invention;

4 is a schematic structural diagram of an e-commerce system order management apparatus according to an embodiment of the present invention.

detailed description

The technical solutions in the embodiments of the present invention are clearly and completely described in the following with reference to the accompanying drawings in the embodiments of the present invention. It is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. Other embodiments obtained by those skilled in the art based on the embodiments of the present invention without creative efforts are within the scope of the present invention.

1 is a schematic flowchart of a first embodiment of an e-commerce system order management method provided by the present invention, where the method includes:

Step 110: Add another account as a buyer friend using the buyer account;

Specifically, after a certain buyer's account successfully adds another account to become a friend, the two accounts are friends with each other. A buyer in an e-commerce system has at least one account, and an order exists only in one account.

Step 120: When there is a buyer order in the buyer account that meets the preset condition, generating an order seeking association instruction;

Specifically, the buyer order can be changed into a buyer order that satisfies a preset condition by clicking a function button related to the buyer order, and then an order seeking association instruction is generated; or can be input through a terminal device such as a mobile phone. The buyer order related information, after receiving the information related to the buyer order, the buyer order is changed into a buyer order satisfying the preset condition, and an order seeking association instruction is generated.

An order that meets the preset condition may become an order that does not satisfy the preset condition after the buyer clicks on a function button related to the order, or the buyer inputs information related to the order on a terminal device such as a mobile phone. Any order in the embodiment of the present invention is an order that satisfies a preset condition or an order that does not satisfy a preset condition.

The generated order seeking association instruction corresponds to the buyer order satisfying the preset condition, and when the buyer account has multiple orders satisfying the preset condition, the same plurality of order seeking association instructions may be generated.

Step 130: Select a buyer friend as an order seeking association instruction receiving object, and issue an order seeking association instruction to the order seeking association instruction receiving object;

Specifically, an order seeking associated instruction receiving object is a friend, and the buyer can select multiple friends at one time as an order to request an associated instruction receiving object, and then issue an order to seek an associated instruction, or select a friend at a time and issue an order to seek an associated instruction. After repeated iterations, the order is sent to multiple friends to seek an association instruction.

Step 140: According to the order seeking association instruction, the order that the order-seeking instruction receiving object does not satisfy the preset condition may be selected to be associated with the buyer order to form an associated order;

Specifically, an order that satisfies a preset condition can be associated with one or more orders that do not meet the preset condition, and any order that does not meet the preset condition can be executed only for one order that meets the preset condition at any time. Association.

An associated order is a collection or a “new order” formed by the buyer after placing an order for the associated order. This set must contain only one order that meets the preset conditions and can contain orders that do not meet the preset conditions. It is also possible to exclude orders that do not meet the preset conditions. When there are multiple orders in the account that meet the preset conditions, multiple associated orders can be formed.

The order amount for an associated order is equal to the sum of the order amounts for all of the orders, and the quantity of items for an associated order is equal to the sum of the items for all of the orders.

According to the same characteristics of different orders in an associated order, the associated order can include four types of orders: the same address order, the simultaneous order, the same product order, and the same address at the same time, among which the associated order is received. Orders with the same goods address are called the same address orders; orders with the same receiving time in the associated orders are called simultaneous orders; orders with the same goods in the associated orders are called the same goods orders; An order with an address order and an order for the same time is called an order at the same address.

Orders with the same delivery address include, but are not limited to, multiple orders with the same address in the same building, multiple orders with the same address in the same community, and multiple orders with the same address in the same location; receipt time Consistent orders include, but are not limited to, multiple orders that are received on January 1, 2018; orders that include the same item include, but are not limited to, multiple orders containing bananas. For example, if the goods receipt addresses of the two orders are located in the same building, the two orders are called the same address order; if the order goods of both orders contain Apple, the two orders are said to be the same goods order.

An order of any two of the associated orders having the same characteristics can be classified into one type, so that the associated order can also include the order types other than the above four types, which are not limited herein and are set by those skilled in the art. .

Step 150: setting a preset standard;

Specifically, a preset standard may be set for an order amount of an already associated order, or a preset standard may be set for an order type in an associated order, so that the preset standard may include one or more of the following three standards: Kind:

The order amount of the associated order is over X yuan, where X can be any positive number;

The associated order contains the same order at the same time;

The associated order contains the same product order.

Step 160: Determine whether the associated order meets the preset criterion, and reduce or use the property in the connected order that reaches the preset standard.

Specifically, according to step 150, when the preset standard includes one of the following criteria:

The order amount of the associated order is over X yuan, where X can be any positive number.

Determine whether an order has an order amount of X yuan, where X is any positive number. If the order amount is over X, the order in the associated order can be reduced or used for free.

When the preset criteria contains one of the following criteria:

The linked order contains the same order at the same time.

Determine whether an associated order contains the same address at the same time, including the same address at the same time, the order can be used to reduce the free or gift of the order in the associated order.

When the preset criteria contains one of the following criteria:

The associated order contains the same product order.

Determine whether an associated order contains the same product order, and the same product order can reduce the free or gift of the order in the associated order.

2 is a schematic flowchart of a second embodiment of an e-commerce system order management method provided by the present invention, where the method includes:

Step 201: Click a function button related to the buyer's order;

Step 202: Turn the buyer order into a buyer order that meets a preset condition;

Step 203: Generate an order seeking association instruction.

3 is a schematic flowchart of a third embodiment of an e-commerce system order management method provided by the present invention, where the method includes:

Step 301: input information related to a buyer's order on a terminal device such as a mobile phone;

Specifically, the information may include text information, picture information, voice information, and the like.

Step 302: Receive information related to the buyer order;

Step 303: Turn the buyer order into a buyer order that meets a preset condition;

Step 304: Generate an order seeking association instruction.

FIG. 4 is a schematic structural diagram of an e-commerce system order management apparatus according to an embodiment of the present invention. The e-commerce system order management apparatus 40 includes: a friend management unit 410, an order seeking association instruction generating unit 420, and an order seeking associated instruction issuing unit. 430. An order seeking association instruction execution unit 440, a preset standard unit 450, and an order discount offer unit 460, wherein

a friend management unit 410, configured to add another account as a buyer friend by using a buyer account;

The order seeking association instruction generating unit 420 is configured to generate an order seeking association instruction when there is a buyer order in the buyer account that meets the preset condition;

An order seeking association instruction issuance unit 430, configured to select a buyer friend as an order seeking association instruction receiving object, and issue the order seeking association instruction to the order seeking association instruction receiving object;

The order seeking associated instruction execution unit 440 is configured to select an associated instruction according to the order, and select an order that the order seeking related instruction receiving object does not satisfy the preset condition to associate with the buyer order to form an associated order;

Specifically, if any order is associated with an order of a buyer that meets the preset conditions, the orders will be associated to form an associated order.

a preset standard unit 450 for setting a preset standard;

Specifically, a preset standard may be set for an order amount of an already associated order, or a preset standard may be set for an order type in an associated order, so that the preset standard may include one of the following two standards:

A linked order contains a simultaneous order with the same address.

The order discount offer unit 460 is configured to determine whether the associated order meets the preset criterion, and may reduce the free use or gift of the order in the connected order that reaches the preset standard.

For example, when the default standard is that the order amount of the associated order is over 99 yuan, as long as the order amount of an associated order reaches 99 yuan, the order in the associated order can be reduced or used for free. Encourage buyers to continue to invite friends to shop together to help sellers increase sales.

As another example, when the default standard is that the associated order contains the same address at the same time, as long as an associated order contains the same address at the same time, the order in the associated order can be reduced or used for free. Encourage buyers and their friends to continue to choose the same delivery address and delivery time when placing orders. When the seller delivers, they may send their orders at a glance, so the seller will reduce the distribution cost.

In summary, the embodiment of the present invention is implemented to associate a buyer's order that satisfies a preset condition with a buyer's friend's order that does not satisfy the preset condition, so that an order that is not related to the original relationship is formed, and an associated order is formed. Then, it is judged which orders in the linked order are orders taken by the buyer in a manner that is favorable to the seller to increase sales or reduce the distribution cost, and the orders are reduced or used for gifts, thereby improving the adoption of the buyer and facilitating the seller to increase sales. The enthusiasm of placing orders in a way that reduces or reduces the cost of distribution ultimately leads to sellers increasing sales or reducing distribution costs.

A person skilled in the art can understand that all or part of the steps of the foregoing embodiments can be completed by a program to instruct related hardware, and the program can be stored in a readable storage medium of a terminal device such as a computer or a mobile phone. The storage medium may include: a RAM, a ROM, a magnetic disk, or an optical disk.

The above disclosure is only the preferred embodiment of the present invention, and the scope of the present invention is not limited thereto, and thus equivalent changes made in the claims of the present invention are still within the scope of the present invention.

Claims

An electronic product system order management method, characterized in that the method comprises:

Use the buyer account to add another account as a buyer friend;

When there is a buyer order in the buyer account that meets the preset condition, an order is generated to seek an association instruction;

Selecting a buyer friend as an order seeking associated instruction receiving object, and issuing an order seeking association instruction to the order seeking associated instruction receiving object;

And according to the order seeking association instruction, the order that the order-seeking instruction receiving object does not satisfy the preset condition may be selected to be associated with the buyer order to form an associated order;

Set preset criteria;

Determining whether the associated order meets the preset criterion may reduce the free use or gift of the order in the connected order that reaches the preset standard.
The method according to claim 1, wherein when the buyer order in the buyer account satisfies the preset condition, the step of generating the order seeking association instruction comprises any one of the following:

Clicking a function button related to the buyer's order; changing the buyer's order into a buyer's order that meets the preset condition; generating an order seeking association instruction;

Entering information related to the buyer's order on a terminal device such as a mobile phone; receiving information related to the buyer's order; changing the buyer's order into a buyer's order that satisfies a preset condition; and generating an order seeking association instruction.
An electronic product system order management device, comprising: a friend management unit, an order seeking association instruction generating unit, an order seeking associated instruction issuing unit, an order seeking associated instruction executing unit, a preset standard unit, and an order discount Offer unit, where

a friend management unit for adding another account as a buyer friend using a buyer account;

An order seeking association instruction generating unit is configured to generate an order seeking association instruction when there is a buyer order in the buyer account that meets the preset condition;

An order seeking association instruction issuance unit, configured to select a buyer friend as an order seeking association instruction receiving object, and issue an order seeking association instruction to the order seeking association instruction receiving object;

An order seeking associated instruction execution unit is configured to seek an associated instruction according to the order, and select an order that the order seeking related instruction receiving object does not satisfy the preset condition to associate with the buyer order to form an associated order;

Preset standard unit for setting preset standards;

The order discount offer unit is configured to determine whether the associated order meets the preset criterion, and may reduce the free use or gift of the order in the connected order that reaches the preset standard.