WO2018064951A1

WO2018064951A1 - Service ordering method, system, and service server

Info

Publication number: WO2018064951A1
Application number: PCT/CN2017/104111
Authority: WO
Inventors: 朱广亮
Original assignee: 中兴通讯股份有限公司
Priority date: 2016-10-08
Filing date: 2017-09-28
Publication date: 2018-04-12
Also published as: CN107920336A

Abstract

Provided in the present application are a service ordering method, system, and service server; acquiring a service ordering request initiated by a terminal; on the basis of the service ordering request, determining the corresponding service and the required total cost; on the basis of the service and the total cost, sending a deduction request to a billing server; and on the basis of the deduction results fed back by the billing server, executing a corresponding operation, comprising: when the deduction results show that the deduction failed, sending a deduction request to the billing server on the basis of a service of the same service type as that of the current deduction request but having a lower required total cost; and when the deduction results show that the deduction is successful, ordering the corresponding service. By means of the present application, services available to order can be automatically selected for a user without requiring the user to perform multiple manual operations, thus reducing the complexity of the user operation, increasing the success rate of external orders, and ensuring both the user experience and the interests of the merchant.

Description

Service ordering method, system and service server

Technical field

The present application relates to the field of communication technologies, for example, to a service ordering method, system, and service server.

Background technique

With the popularization of various Internet services, each business provides a variety of different cycle packages for users to choose to order. Different packages usually have different usage durations, and the corresponding fees will be different. For example, a ringtone year business may be priced at $100, while a monthly subscription may be priced at $10, and if only one day is used, it may only cost $1. The general order process of the related art is that the user selects the preferred type of the package and submits the application, and deducts the corresponding fee. If the deduction is successful, the package is successfully ordered; in some scenarios, if the user's balance is insufficient to pay The selected package type, the system will feedback insufficient balance, the payment failure prompt, the user must choose other packages. The problems caused by this situation are: first, the efficiency of business processing is low, and second, the user experience is poor.

Summary of the invention

The embodiments of the present disclosure provide a service ordering method, a system, and a service ordering server, which are designed to solve the problem of low efficiency and poor user experience when a user subscribes to a service in the related art.

In order to solve the above technical problem, an embodiment of the present disclosure provides a service ordering method, including:

Obtaining a service subscription request initiated by the terminal;

Determining, according to the service subscription request, a corresponding service and a total cost required, and sending a deduction request to the charging server according to the service and the total fee;

Performing corresponding operations according to the deduction result fed back by the charging server, including:

When the deduction result fed back by the accounting server fails, the deduction fee is sent to the accounting server according to the service with the same service type and lower total cost as the current deduction request. begging;

When the deduction result fed back by the billing server is that the deduction is successful, the corresponding service is ordered.

The embodiment of the present disclosure further provides a service server, including:

The request obtaining module is configured to obtain a service order request initiated by the terminal;

a request parsing module configured to determine a corresponding service and a total required fee according to the service subscription request;

The request sending module is configured to send a charging request to the charging server according to the service and the total fee;

The execution module is configured to perform corresponding operations according to the deduction result fed back by the billing server, including:

When the deduction result fed back by the charging server fails, the deduction request is sent to the accounting server according to the service with the same service type and lower total cost as the current deduction request. ;

The embodiment of the present disclosure further provides a service ordering system, including a terminal, a service server, and a charging server. The terminal initiates a service ordering request according to the service information pre-stored on the service server, and the service server receives the service ordering request. Determining the corresponding service and the total cost required, and sending a deduction request to the charging server according to the service and the total cost; the charging server receives and processes the deduction request, and returns a deduction result to the service server; The service server performs corresponding operations according to the result of the deduction, including:

When the result of the deduction is a deduction, the deduction request is sent to the accounting server according to the service with the same service type corresponding to the deduction request and having a lower total cost;

When the result of the deduction is successful, the corresponding business is ordered.

Embodiments of the present disclosure also provide a computer readable storage medium having stored therein computer executable instructions for executing the service ordering method described above.

An embodiment of the present disclosure further provides an electronic device, including:

At least one processor;

a memory communicatively coupled to the at least one processor; wherein

The memory stores instructions executable by the at least one processor, the instructions being executed by the at least one processor to cause the at least one processor to perform the method described above.

An embodiment of the present disclosure provides a service ordering method, a system, and a service server, which acquires a service subscription request initiated by a terminal, determines a corresponding service and a required total fee according to the service subscription request, and provides the charging server according to the service and the total cost. Sending a deduction request, according to the deduction result fed back by the charging server, performing corresponding operations, including: when the deduction result is a deduction failure, according to the service type corresponding to the current deduction request, the required total cost The lower service sends a deduction request to the accounting server; when the deduction result is successful, the corresponding service is ordered. Through the implementation of the present disclosure, the user can automatically select the orderable service for the user without multiple manual operations, reduce the complexity of the user operation, and improve the success rate of the external order, thereby ensuring the user experience and ensuring the merchant. The proceeds.

BRIEF abstract

1 is a flowchart of a service ordering method according to a first embodiment of the present disclosure;

2 is a flowchart of a service ordering method according to a second embodiment of the present disclosure;

3 is a schematic diagram of a composition of a service server according to a third embodiment of the present disclosure;

4 is a schematic diagram of a composition of a service ordering system according to a fourth embodiment of the present disclosure;

FIG. 5 is a flowchart of a service ordering method according to a fifth embodiment of the present disclosure;

FIG. 6 is a schematic structural diagram of an electronic device according to an embodiment of the present disclosure.

detailed description

When the user subscribes to the service, by automatically selecting the service with the same service type and the lower total cost, the user is provided with the service, and the user is prevented from continuing to manually select the total when the service fails due to insufficient balance. Ordering for lower-cost businesses increases the efficiency of user service ordering.

The implementation of the present disclosure will be described below with reference to the accompanying drawings.

First embodiment

Please refer to FIG. 1. FIG. 1 is a flowchart of a service ordering method according to a first embodiment of the present disclosure, including:

S101. Acquire a service subscription request initiated by the terminal.

S102. Determine a corresponding service and a total cost required according to the service subscription request, and send a deduction request to the charging server according to the service and the total cost;

S103. Perform corresponding operations according to the deduction result fed back by the charging server, including:

S103a: When the deduction result fed back by the accounting server is that the deduction fails, the deduction request is sent to the accounting server according to the service with the same service type corresponding to the current deduction request and having a lower total cost;

S103b: When the deduction result fed back by the billing server is that the deduction is successful, the corresponding service is ordered.

The service ordering request may be different according to the user's intention, the ordering platform, and the service type. In this embodiment, the service for the service ordering request may be various basics such as short messages, traffic, and multimedia messages to be processed by the mobile user. Packages, or other advanced packages such as mobile newspapers, music packages, etc., and these business packages can be handled through the corresponding operator's client or portal, or by calling, sending text messages, etc. Includes some other business content, such as video members and more. These requests for processing services, that is, service subscription requests, are sent to the service server for processing by the service server.

The service server may be different according to the object of the user's service subscription request. Some users perform service ordering operations through the corresponding operators, then the service server belongs to the operator; some users conduct services through other platforms. For order operations, such as Alipay, WeChat, terminal manufacturers, etc., business servers belong to these businesses.

When ordering a business, the payment method can also be formed according to the user's choice. For example, the payment can be made through the balance of the mobile phone bill, and the payment can be made by using the online banking, and the balance in the three-party application, such as the balance in Alipay and WeChat wallet, can be used for payment.

In S101, a service subscription request initiated by the terminal is obtained. The terminal selects a favorite service according to each service information pre-stored on the service server, and then initiates a service subscription request corresponding thereto. The business information pre-stored on the service server should include at least information such as service content, usage time and total cost required. Users can determine a type of business content according to needs or preferences. For example, users want to order traffic. The traffic service includes monthly packages, season packages, annual packages, etc., and there are differences in different grades. The user selects a traffic packet according to the comparison, and initiates a service subscription request for the traffic packet. The service with the same service type includes: at least two services whose service names are related and whose effective time is the same. The business name is related, indicating that the names of two or more services have the same or similar vocabulary. For example, the name of the two services contains the term “traffic package”; if the effective time is consistent, it indicates two services or more. The usage time is the same, for example, it is a monthly package, and the time of the business after the order is valid is consistent, for example, it is effective immediately, or it is effective next month.

In S102, the service subscription request is initiated by the terminal, and after receiving the service subscription request, the service server parses the service subscription request, and at least extracts its corresponding service and the total cost required. Of course, the terminal corresponding to the service subscription request, or the user corresponding to the service subscription request, is also determined.

After determining the service corresponding to the service subscription request and the total cost required, the service server may send a chargeback request to the billing server according to the service and the total fee. Although the functions of the accounting server and the service server are different, in some cases, the two may be the same server. For example, when the service server belongs to the operator, and the payment method adopted by the user is the balance of the call charge, the service server at this time It belongs to the same operator as the billing server. The service server sends a deduction request to the accounting server according to the service and the total cost, and the deduction request is determined by the accounting server, and the corresponding deduction result is fed back according to the payment means of the user.

In S103, according to the deduction result fed back by the charging server, the corresponding operation is performed; and the deduction result fed back by the charging server is divided into two categories: first, the deduction is successful; second, the deduction fails. If the deduction is successful, the payment is successful, the user has successfully subscribed to the requested service, and then the process can be ended; if the deduction fails, the reason for the failure of the deduction may include: First, initiate the business subscription The balance of the user corresponding to the requested terminal is less than the total cost required for the service corresponding to the deduction request, that is, the balance of the user is insufficient to pay for the requested service; and second, the user who initiated the service subscription request does not have the requested service. Permissions, which may be due to business conflicts, or the user's level is not enough. From the two cases in which the above-mentioned deduction fails, when the deduction fails because the user does not have the authority to handle the requested service, the service with the same required type of service and the lower total cost may not be processed. In order to allow the user to handle the desired service, in this case, it is not necessary to send a deduction to the billing server by using the service of the same type of service corresponding to the current deduction request and having a lower total cost. request. When the chargeback fails because the user’s balance is insufficient, By reducing the total cost of the business, that is, selecting the same type of lower-cost business to handle the user's needs, then, in this case, it can be the same type of service corresponding to the current charge request. The service with a lower total cost is required to send a deduction request to the accounting server.

When the deduction result returned by the accounting server is that the deduction fails, the deduction request is sent to the accounting server according to the service with the same service type and lower total cost as the current deduction request. The service that is the same as the service type corresponding to the current charge request and has a lower total cost is the same as the service type corresponding to the next charge request. The total cost of the service corresponding to the next deduction request should be less than the application corresponding to the deduction request. For example, when the service requested by the user is the monthly traffic of 50 yuan and 700M, and the user's credit balance is 9 yuan, it is obvious that the user cannot pay the traffic of 50 yuan and 700M, then the service server will select the same type - The traffic packet, the total cost required is lower - 10 yuan 100M, and then a deduction request is sent to the billing server accordingly.

After receiving the deduction request, the billing server re-deducts the charge operation. At this time, it is found that the user's balance, 9 yuan, is still insufficient to pay. Then, the billing server will again feedback the deduction result of the deduction. Business server. The service server sends a deduction request to the accounting server according to the same service type as the current deduction request - 10 yuan 100M - the traffic packet and the lower total required cost - 5 yuan 30M. . After receiving the charge request, the billing server re-does the chargeback operation. At this time, the balance of the user is sufficient to pay for the service, and then the billing server feeds back the successful deduction result of the deduction to the service server.

It can be found that the deduction process in this embodiment can be performed cyclically, that is, starting from the service subscription request initiated by the user at the beginning, and if it fails, reducing the total cost required for the service until the payment is successful. Of course, the deduction process may also be unsuccessful, because the user may not have the balance required for the lowest-level service, that is, when the deduction result fed back by the accounting server fails, the deduction may also include If the service corresponding to the deduction request is already the lowest required total cost, the service subscription failure to the terminal is returned.

All the deduction results returned by the billing server include the success of the deduction and the failure of the deduction; wherein the deduction is successful, indicating that the user successfully subscribed to the required type of service, which may be the service of the user's first selected grade. It may also be the business after the downshift; if the deduction fails, if the deduction of the non-balance is insufficient, if the user does not have the permission to handle the requested business, this may be due to the business The result is sudden, the user level is not enough, etc., at this time, the service server can directly report the deduction result of the deduction of the terminal failure, and the corresponding reason can be added to the deduction result, for example, “the ** has been processed Words such as "business conflict"; failure to charge may also be caused by insufficient user balance. If you choose a service with the same total cost as the service, you can apply for a downshift. Re-initiate the chargeback request. This process can continue until there is such a similar kind of business, the user's balance can meet the demand, and at this time, the prompt for successful deduction is returned; or there is no business, so that the user can pay the success, then, then you can return Tips for failure to charge, at the same time, you can attach the reason for the failure, such as "Your balance is insufficient" and other words.

Due to the characteristics of many businesses, the higher the total price, the lower the unit price, that is, the same type of package. Although the price is higher, the price is higher, but the unit price is lower. For example, in the case of a traffic packet, some operators have such a Package, 10 yuan 100M traffic, and 50 yuan 700M traffic, obviously 50 yuan 700M traffic total price is higher, but the conversion price is cheaper than 10 yuan package 100M, this is also a policy to attract users to buy, that is, users It is often preferred to purchase a higher-priced business package for a more favorable option. Therefore, in this case, the user may not want to order the same type of service with a lower total cost. In this embodiment, when the deduction result fed back by the accounting server is successful, the deduction is successful. The corresponding service is ordered to: feedback to the terminal the service corresponding to the deduction request when the deduction is successful and the total cost required, and order the corresponding service according to the feedback of the terminal. That is to say, the service server automatically finds the service that the terminal can subscribe to, and when it finds the service that the user can pay, in addition to automatically ordering the user, it can also accept the feedback of the user, and decide whether to order according to the feedback of the user. The method can not only improve the efficiency of the user's ordering business, but also is full of humanization and enhances the user experience.

The embodiment provides a service ordering method, obtains a service subscription request initiated by the terminal, determines a corresponding service and a total cost required according to the service subscription request, and sends a deduction request to the charging server according to the service and the total cost; According to the deduction result fed back by the billing server, the corresponding operation is performed. Through the implementation of the embodiment, the user can automatically select the orderable service for the user without multiple manual operations, reduce the complexity of the user operation, and improve the success rate of the external order, thereby ensuring the user experience and ensuring the user experience. The revenue of the merchant.

Second embodiment

Please refer to FIG. 2. FIG. 2 is a flowchart of a service ordering method according to a second embodiment, including:

S201. The terminal initiates a service subscription request according to the service information pre-stored on the service server.

The service subscription request initiated by the terminal is the initial will of the terminal, that is, the service subscription request corresponding to the service that the user wants to subscribe to. In this embodiment, the traffic subscription packet is taken as an example to describe the service subscription method in this embodiment: the terminal initiates a service subscription request corresponding to a traffic packet of 50 yuan and 700M.

S202. The service server receives the service subscription request, determines the corresponding service and the total cost required, and sends a chargeback request to the charging server according to the service and the total fee.

After receiving the service subscription request, the service server parses the service subscription request, and at least extracts its corresponding service and the total cost required. After parsing, the business server finds that the user wants to order a traffic packet of 50 yuan and 700M.

After the analysis is completed, the service server sends a deduction request to the accounting server according to the result of the parsing, that is, the application is 50 yuan 700M traffic deduction fee, and the deduction amount is 50 yuan.

S203. The charging server receives and processes the deduction request, and returns a deduction result to the service server.

The billing server interacts with the selected payment means of the user, including the credit balance, the online banking, and the third-party payment platform, and the deduction result may include the successful deduction and the failure of the deduction. At this point, the user chooses to pay by the credit balance, and the user's credit balance is 15 yuan. Obviously, the balance of the user's credit is insufficient to pay for the service selected by the user, and the accounting server feeds back to the service server the result of the deduction of the deduction.

S204. The service server performs corresponding operations according to the result of the deduction, including:

S204a, when the result of the deduction is a deduction, the deduction request is sent to the accounting server according to the service with the same service type and the lower total cost corresponding to the deduction request, and the process proceeds to S203;

When the chargeback fails because the user's balance is insufficient, the user's demand can be met by reducing the total cost of the service, that is, selecting the lower total cost of the same type of service. Then, in this case, The deduction request is sent to the accounting server according to the service with the same service type corresponding to the current deduction request and having a lower total cost. That is, the service server sends a chargeback request to the billing server again according to the traffic packet service of 10 yuan and 100M; the billing server receives and processes the chargeback request, and the balance of the user is sufficient to pay for the service selected by the user, and the billing server The business server feedback deducted the successful deduction result. The service with the same service type includes: the service name of two or more services is related, and the service effective time is consistent.

S204b. When the result of the deduction is successful, the corresponding service is ordered.

If the deduction is successful, the payment is successful, the user has successfully subscribed to the requested service, and then the process can be terminated. That is, the charging server feeds back the deduction result of the successful deduction of the deduction fee to the service server according to the deduction request of the 10M 100M traffic packet, and the service server finally orders the 10M 100M traffic packet according to the successful debit request. business. At this time, the successfully subscribed traffic packet service is not the 50-700M traffic packet service corresponding to the initial service subscription request of the user.

Third embodiment

Please refer to FIG. 3 , which is a schematic diagram of a composition of a service server according to a third embodiment of the present disclosure, including:

The request obtaining module 101 is configured to obtain a service subscription request initiated by the terminal;

The request parsing module 102 is configured to determine a corresponding service and a total required fee according to the service subscription request;

The request sending module 103 is configured to send a charging request to the charging server according to the service and the total cost;

The executing module 104 is configured to perform a corresponding operation according to the deduction result fed back by the charging server, including:

When the deduction result fed back by the accounting server 20 is that the deduction fails, the deduction request is sent to the accounting server 20 according to the service having the same service type and lower total cost as the current deduction request;

When the deduction result fed back by the billing server 20 is that the deduction is successful, the corresponding service is ordered.

The service ordering request may be different according to the user's intention, the ordering platform, and the service type. In this embodiment, the service for the service ordering request may be various basics such as short messages, traffic, and multimedia messages to be processed by the mobile user. Packages, or other advanced packages such as mobile newspapers, music packages, etc., and these business packages can be handled through the corresponding operator's client or portal, or by calling, sending text messages, etc. Includes some other business content, such as video members and more. These requests for processing services, that is, service subscription requests, are sent to the service server 10 for processing by the service server 10.

The service server 10 may also be different according to the object of the user initiating the service order request. Some users perform the service ordering operation through the corresponding operator, then the service server 10 belongs to the operator; some users are through other platforms. For business ordering operations, such as Alipay, WeChat, terminal 30 vendors, etc., the business server 10 belongs to these merchants.

The request acquisition module 101 is configured to acquire a service subscription request initiated by the terminal 30. The terminal 30 selects a favorite service based on each service information pre-stored on the service server 10, and then initiates a service order request corresponding thereto. The service information pre-stored on the service server 10 should include at least information such as service content, usage time, and total cost required. The user can determine a type of service content according to needs or preferences. For example, the user wants to subscribe to the traffic service, and the traffic service includes the month. Package, season package, annual package, etc., and there are differences in different grades. According to the comparison, the user selects a traffic packet and initiates a service subscription request for the traffic packet. The service with the same service type includes: the service name of two or more services is related, and the service effective time is consistent.

The service subscription request is initiated by the terminal 30. After receiving the service subscription request, the service server 10 parses the service subscription request through the request parsing module 102, and at least extracts its corresponding service and the required total. cost. Of course, the terminal 30 corresponding to the service subscription request, or the user corresponding to the service subscription request, is also determined.

After determining the service corresponding to the service subscription request and the total cost required, the request sending module 103 can send a chargeback request to the billing server 20 according to the service and the total fee. Although the functions of the accounting server 20 and the service server 10 are different, in some cases, the two may be the same server, for example, when the service server 10 belongs to the operator, and the payment method adopted by the user is the credit balance, this The service server 10 and the billing server 20 belong to the same operator. The service server 10 sends a chargeback request to the billing server 20 according to the service and the total cost. The chargeback request is determined by the billing server 20, and the corresponding deduction result is fed back according to the payment means of the user.

The execution module 104 performs a corresponding operation according to the deduction result fed back by the billing server 20; and the deduction result fed back by the billing server 20 is divided into two categories: one, the deduction is successful; and the second, the deduction fails. . If the deduction is successful, the payment is successful, the user has successfully subscribed to the requested service, and then the process can be ended; if the deduction fails, the reason for the failure of the deduction may include: First, initiate the business subscription The balance of the user corresponding to the requested terminal 30 is less than the total cost required for the service corresponding to the deduction request, that is, the balance of the user is insufficient to pay for the requested service; and second, the user who initiated the service subscription request does not process the request. Business permissions, which may be due to business conflicts, or The user said that the user's level is not enough and so on. From the two cases in which the above-mentioned deduction fails, when the deduction fails because the user does not have the authority to handle the requested service, the service with the same required type of service and the lower total cost may not be processed. In order to allow the user to handle the desired service, in this case, it is not necessary to send the deduction to the accounting server 20 by using the service having the same service type as the current deduction request and having the lower total required cost. Fee request. When the chargeback fails because the user's balance is insufficient, the user's demand can be met by reducing the total cost of the service, that is, selecting the lower total cost of the same type of service. Then, in this case, The charge request is sent to the billing server 20 according to the service having the same service type and lower total cost as the current charge request.

When the deduction result fed back by the accounting server 20 is that the deduction fails, the executing module 104 sends a deduction to the charging server 20 according to the service with the same service type and lower total cost as the current deduction request. request. The service that is the same as the service type corresponding to the current charge request and has a lower total cost is the same as the service type corresponding to the next charge request. The total cost of the service corresponding to the next deduction request should be less than the application corresponding to the deduction request.

After receiving the charge request, the billing server 20 re-does the chargeback operation. At this time, it is found that the balance of the user is still insufficient for payment. Then, the billing server 20 will again feedback the result of the chargeback failure to the service server 10. . The execution module 104 in the service server 10 sends a chargeback request to the billing server 20 according to the service of the same service type and lower total cost as the current charge request. After receiving the chargeback request, the billing server 20 re-does the chargeback operation. At this time, the balance of the user is sufficient to pay for the service. Then, the billing server 20 feeds back the deduction result of the successful deduction to the service server 10.

It can be found that the deduction process in this embodiment can be performed cyclically, that is, starting from the service subscription request initiated by the user at the beginning, and if it fails, reducing the total cost required for the service until the payment is successful. Of course, the deduction process may also be unsuccessful, because the user may not have the balance required for the lowest-level service, that is, when the deduction result fed back by the accounting server 20 fails, the deduction may also be Including: if the service corresponding to the deduction request is already the lowest required total cost, the service subscription failure is fed back to the terminal 30.

All the deduction results fed back by the billing server 20 include the success of the deduction and the failure of the deduction; among them, The successful deduction indicates that the user has successfully ordered the required type of service. This service may be the service of the user's first selected grade, or may be the business after the downshift; if the deduction fails, if the balance is insufficient, If the user fails to apply for the requested service, the user may not be able to apply for the requested service. This may be caused by a service conflict or a user level failure. The corresponding reason may be added to the deduction result, such as "words due to conflicts with the ** business already handled", etc.; the failure of the deduction may also be caused by insufficient user balance, if you choose the same kind of business If the business requires a lower total cost, then the deduction request can be re-initiated by means of a downshift application. This process can continue until there is such a similar kind of business, the user's balance can meet the demand, and at this time, the prompt for successful deduction is returned; or there is no business, so that the user can pay the success, then, then you can return Tips for failure to charge, at the same time, you can attach the reason for the failure, such as "Your balance is insufficient" and other words.

Due to the characteristics of many businesses, the higher the total price, the lower the unit price, that is, the same type of package. Although the price is higher, the price is higher, but the unit price is lower. For example, in the case of a traffic packet, some operators have such a Package, 10 yuan 100M traffic, and 50 yuan 700M traffic, obviously 50 yuan 700M traffic total price is higher, but the conversion price is cheaper than 10 yuan package 100M, this is also a policy to attract users to buy, that is, users It is often preferred to purchase a higher-priced business package for a more favorable option. Therefore, in this case, the user may not want to order those services of the same type and have a lower total cost. Then, in this embodiment, when the chargeback result fed back by the billing server 20 is successful, the deduction is successful. The ordering of the corresponding service includes: feeding back to the terminal 30 the service corresponding to the deduction request when the deduction is successful and the total cost required, and ordering the corresponding service according to the feedback of the terminal 30. That is to say, the service server 10 automatically finds the service that the terminal 30 can order, and when it finds the service that the user can pay, in addition to automatically ordering the user, it can also accept the feedback of the user, and decide whether to order according to the feedback of the user. This method can not only improve the efficiency of the user's ordering business, but also be full of humanization and enhance the user experience.

The embodiment provides a service server, including a request acquisition module, a request parsing module, a request sending module, and an execution module, and obtains a service subscription request initiated by the terminal, and determines a corresponding service and a total cost required according to the service subscription request. And sending a deduction request to the accounting server according to the service and the total cost; performing corresponding operations according to the deduction result fed back by the charging server. Through the implementation of the embodiment, the user can automatically select the orderable service for the user without multiple manual operations, reduce the complexity of the user operation, and improve the success rate of the external order, thereby ensuring the user experience and ensuring the user experience. The revenue of the merchant.

Fourth embodiment

Referring to FIG. 4, FIG. 4 is a schematic diagram of a service ordering system according to a fourth embodiment of the present disclosure, including: a terminal 30, a service server 10, and an accounting server 20; and the terminal 30 according to the service information pre-stored on the service server 10, Initiating a service subscription request, the service server 10 receives the service subscription request, determines the corresponding service and the required total cost, and sends a chargeback request to the charge server 20 according to the service and the total fee; the charge server 20 receives and processes the chargeback The request returns the deduction result to the service server 10; the service server 10 performs the corresponding operation according to the deduction result, including:

When the result of the deduction is that the deduction fails, the deduction request is sent to the accounting server 20 according to the service with the same service type corresponding to the current deduction request and having a lower total required cost;

When the deduction result is successful, the corresponding business is ordered.

The terminal 30 in this embodiment may be a mobile terminal such as a mobile phone, a tablet computer, or the like, or may be a fixed terminal such as a computer, and the terminal 30 may perform operations such as ordering in an application manner, or may pass Web pages, access to relevant portals for business ordering and other operations.

The service subscription request initiated by the terminal 30 is the initial will of the terminal 30, that is, the service subscription request corresponding to the service that the user wants to subscribe to.

After receiving the service subscription request, the service server 10 parses the service subscription request, and at least extracts its corresponding service and the total cost required; after the analysis is completed, the service server 10 according to the parsed result. A charge request is sent to the billing server 20.

The billing server 20 interacts with the selected payment means of the user, including the balance of the credit, the online banking, and the third-party payment platform, and the result of the deduction may include the successful deduction and the failure of the deduction.

When the chargeback fails because the user's balance is insufficient, the user's demand can be met by reducing the total cost of the service, that is, selecting the lower total cost of the same type of service. Then, in this case, The charge request is sent to the billing server 20 according to the service having the same service type and lower total cost as the current charge request. If the deduction is successful, the payment is successful, the user has successfully subscribed to the requested service, and then the process can be ended.

Fifth embodiment

Please refer to FIG. 5. FIG. 5 is a flowchart of a service ordering method according to a fifth embodiment of the present disclosure.

Each network element included in this embodiment and its functions are: a service server, including service logic, Package information (level, total cost, duration of use, etc.) and the interface to initiate the deduction. The business logic can have the following functions: 1. Set the level corresponding to each level of the package, the total cost, and the information on the duration of the package; 2. According to the package selected by the user, initiate the deduction of the total cost of the package to the billing request. The server deducts the fee; 3. If the billing server returns the deduction fee successfully, the user subscribes to the corresponding service package, prompting the user to successfully order the service package; 4. If the billing center returns a failure, and the deduction fails due to insufficient balance, Then the user service package subscription failure is prompted. 5. If the billing center returns because the deduction of the balance is insufficient, the total fee of the lower level is automatically inquired, and the deduction request is initiated again by using the total fee; 6. Repeat steps 3, 4, and 5 until Successful or failed ordering;

The billing server accepts the deduction request and returns the deduction result according to the payment method of the user and the amount of the deduction.

S501: The service server sets various service package information.

S502: The service server receives a service subscription request initiated by the user, and queries a service and a total fee corresponding to the service subscription request.

S503. Initiate a deduction request to the billing server, and deduct the corresponding total fee.

S504: The service server receives the deduction result returned by the charging server and parses the result.

S505. If the charging server returns the deduction fee successfully, the user subscribes the corresponding service package, prompting the user that the business package is successfully ordered, and the process ends.

S506. If the charging server fails to return the deduction, and the deduction fails due to insufficient balance, the user service subscription fails. The process ends.

S507. If the charging server returns because the deduction fails due to insufficient balance, the lower-level service package and the total cost are automatically queried, and the deduction request is re-initiated using the total fee; if the query fails, the low-inquiry is not queried. A level of business package, indicating that this is the lowest level of the business package, then prompt the user business package subscription failed, the process ends.

Steps S504 to S507 are repeated until the flow ends.

Embodiments of the present disclosure also provide a computer readable storage medium storing computer executable instructions arranged to perform the method of any of the above embodiments.

The computer readable storage medium may be a transitory computer readable storage medium or may be non-transitory State computer readable storage medium.

The embodiment of the present disclosure further provides a schematic structural diagram of an electronic device. Referring to FIG. 6, the electronic device includes:

At least one processor 60, which is exemplified by a processor 60 in FIG. 6; and a memory 61, may further include a communication interface 62 and a bus 63. The processor 60, the communication interface 62, and the memory 61 can complete communication with each other through the bus 63. Communication interface 62 can be used for information transfer. Processor 60 may invoke logic instructions in memory 61 to perform the methods of the above-described embodiments.

Furthermore, the logic instructions in the memory 61 described above may be implemented in the form of a software functional unit and sold or used as a stand-alone product, and may be stored in a computer readable storage medium.

The memory 61 is used as a computer readable storage medium for storing software programs, computer executable programs, and program instructions/modules corresponding to the methods in the embodiments of the present disclosure. The processor 60 executes the function application and the data processing by executing software programs, instructions, and modules stored in the memory 61, that is, implementing the service ordering method in the above method embodiments.

The memory 61 may include a storage program area and an storage data area, wherein the storage program area may store an operating system, an application required for at least one function; the storage data area may store data created according to usage of the terminal device, and the like. Further, the memory 61 may include a high speed random access memory, and may also include a nonvolatile memory.

The technical solution of the embodiments of the present disclosure may be embodied in the form of a software product stored in a storage medium, including one or more instructions for causing a computer device (which may be a personal computer, a server, or a network) The device or the like) performs all or part of the steps of the method described in the embodiments of the present disclosure. The foregoing storage medium may be a non-transitory storage medium, including: a USB flash drive, a mobile hard disk, a read-only memory (ROM), a random access memory (RAM), a magnetic disk or an optical disk, and the like. a medium that can store program code, or it can be temporary State storage medium.

The various modules or steps of the above disclosure may be implemented by a general-purpose computing device, which may be centralized on a single computing device or distributed over a network of multiple computing devices, optionally using computing devices Executable program code is implemented such that they can be stored in a storage medium (ROM/RAM, disk, optical disk) by a computing device and, in some cases, can be executed in a different order than here. The steps shown or described are either made separately into individual integrated circuit modules, or a plurality of modules or steps are fabricated as a single integrated circuit module. Therefore, the present disclosure is not limited to any specific combination of hardware and software.

The above is a detailed description of the present disclosure in connection with the embodiments, and the implementation of the present disclosure is not limited to the description. It is to be understood by those skilled in the art that the present invention may be construed as being limited to the scope of the present disclosure.

Industrial applicability

The service ordering method, system and service server provided by the application can automatically select the orderable service for the user without multiple manual operations by the user, reduce the complexity of the user operation, and improve the success rate of the external order, that is, the user is guaranteed. The degree of experience ensures the profit of the merchant.

Claims

A business ordering method comprising:

Obtaining a service subscription request initiated by the terminal;

Determining, according to the service subscription request, a corresponding service and a total cost required, and sending a deduction request to the charging server according to the service and the total fee;

Performing corresponding operations according to the deduction result fed back by the charging server, including:

When the deduction result fed back by the charging server fails, the deduction request is sent to the accounting server according to the service with the same service type and lower total cost as the current deduction request. ;

When the deduction result fed back by the billing server is that the deduction is successful, the corresponding service is ordered.
The method according to claim 1, wherein the result of the chargeback being a chargeback failure comprises: a balance of a user corresponding to the terminal that initiated the service order request, and a total cost less than a service corresponding to the chargeback request service .
The method of claim 1, wherein the services of the same service type comprise: at least two services whose service names are related and whose effective time is consistent.
The method according to any one of claims 1-3, wherein when the deduction result fed back by the billing server is a deduction failure, the method further includes: required for the service corresponding to the current deduction request If the total cost is already the lowest, the service subscription failure is fed back to the terminal.
The method according to any one of claims 1-3, wherein when the deduction result fed back by the billing server is that the deduction is successful, the ordering the corresponding service comprises: feeding back to the terminal a deduction request when the deduction is successful The corresponding business and the total cost required, and order the corresponding business according to the feedback of the terminal.
A business server that includes:

The request obtaining module is configured to obtain a service order request initiated by the terminal;

a request parsing module configured to determine a corresponding service and a total required fee according to the service subscription request;

The request sending module is configured to send a charging request to the charging server according to the service and the total fee;

The execution module is configured to perform corresponding operations according to the deduction result fed back by the billing server, including:

When the deduction result fed back by the charging server fails, the deduction request is sent to the accounting server according to the service with the same service type and lower total cost as the current deduction request. ;

When the deduction result fed back by the billing server is that the deduction is successful, the corresponding service is ordered.
The service server according to claim 6, wherein the result of the chargeback is a chargeback failure, comprising: a balance of a user corresponding to the terminal that initiates the service subscription request, less than a total amount required for the service corresponding to the chargeback request cost.
The service server according to claim 6 or 7, wherein the execution module is further configured to: when the deduction result fed back by the accounting server is a deduction failure, and the service corresponding to the deduction request has been If the total cost required is the lowest, the service subscription failure is fed back to the terminal.
The service server according to claim 6 or 7, wherein the execution module is further configured to: feed back to the terminal the service corresponding to the deduction request at the time of successful deduction and the total cost required, and order according to the feedback of the terminal. The corresponding business.
A service ordering system includes a terminal, a service server, and an accounting server; the terminal initiates a service ordering request according to the service information pre-stored on the service server, and the service server receives The service subscribes to the request, determines the corresponding service and the total cost required, and sends a chargeback request to the billing server according to the service and the total fee; the billing server receives and processes the chargeback request to the service server. The result of the feedback deduction; the service server performs corresponding operations according to the result of the deduction, including:

When the result of the deduction is a deduction, the deduction request is sent to the accounting server according to the service with the same service type corresponding to the deduction request and having a lower total cost;

When the result of the deduction is successful, the corresponding business is ordered.
A computer readable storage medium storing computer executable instructions, the computer executable instructions being arranged to perform the method of any of claims 1-5.