WO2018059454A1

WO2018059454A1 - Shipment management method and goods management server

Info

Publication number: WO2018059454A1
Application number: PCT/CN2017/103720
Authority: WO
Inventors: 李文华
Original assignee: 深圳正品创想科技有限公司
Priority date: 2016-09-27
Filing date: 2017-09-27
Publication date: 2018-04-05
Also published as: CN107871219A

Abstract

A shipment management method and a goods management server. The shipment management method comprises: a goods management server receiving a real picture about goods shipment and a first order sent by a shipment end (S10); and associating the real picture about shipment with the first order, so as to generate a corresponding second order (S11), so that a goods receiving end sees the real picture about shipment of the goods upon querying the second order, wherein the first order is generated when the goods receiving end buys the goods by means of the goods management server, and the first order contains an account number of the shipment end, an account number of the goods receiving end and an order number. In this method, a real picture about shipment can be acquired before goods enter a logistics flow, so that a goods receiving end of a user queries the real picture about shipment during shipment by means of the goods management server and learns the real picture about shipment containing a real picture of the goods and a picture about package and postal delivery in advance before receiving the goods, thus improving the user experience.

Description

Delivery management method and goods management server

Technical field

The embodiments of the present application relate to the field of network applications, and in particular, to a delivery management method and a goods management server.

Background technique

The order management system or the delivery management system of the current online shopping website usually only provides the time and place traversed by the logistics circulation process. For the goods ordered by the user at the receiving end, the user cannot query the physical image at the time of delivery through the system. You can only see the real thing when you receive the goods, you will receive the goods as expected, and submit the return of the goods, reducing the user experience.

Application content

The technical problem mainly solved by the embodiment of the present application is to provide a delivery management method and a goods management server, which can provide a delivery real image to the receiving end user.

In order to solve the above technical problem, a technical solution adopted by the present application is: providing a delivery management method, the method comprising: receiving, by a goods management server, a real delivery of goods and a first order sent by a delivery end; The delivery real map is associated with the first order to generate a corresponding second order, so that the receiving end queries the second order to view the delivery real map of the goods; wherein, the first The order is generated when the receiving end purchases the goods through the goods management server, and the first order includes a shipping end account, a receiving end account, and an order number.

In an embodiment, the first order further includes a logistics end account, and the “associating the delivery real map with the first order to generate a corresponding second order” specifically includes: The management server receives a real image confirmation request sent by the delivery end, including the logistics end account number and the first order; and sends the delivery real image and the real image confirmation request to the logistics end corresponding to the logistics end account Receiving, by the logistics end, the first confirmation information of the real image confirmation request; after receiving the first confirmation information, associating the delivery real image with the first order to generate a second order, Then notifying the logistics end corresponding to the logistics end account to open the hair Goods flow.

In another embodiment, the first order further includes a logistics end account, and the goods management server associates the shipping real map with the first order to generate a corresponding second order. Specifically, the goods management server receives a real image confirmation request sent by the delivery end, including the receiving end account number and the first order; and sending the delivery real image and the confirmation request to the receiving end account Corresponding receiving end; receiving second confirmation information of the real image confirmation request by the receiving end; and after receiving the second confirmation information, correlating the shipping real image with the first order The second order is generated, and then the logistics end corresponding to the logistics end account is notified to start the delivery process.

In another embodiment, the first order further includes a logistics end account, and the delivery management method further includes the step of: the goods management server determining whether the corresponding first one sent by the receiving end is received The delivery real-image request of the order; when it is determined that the delivery real-image request is received, the delivery real-image request is sent to the delivery end, and then the server is received to receive the goods sent by the delivery end The delivery real map and the first order step; when it is determined that the delivery real image request is not received, the logistics end corresponding to the logistics end account is notified to start the delivery process.

In order to solve the above technical problem, another technical solution adopted by the present application is: providing a goods management server, comprising: a real image obtaining module, configured to receive a real product delivery map and a first order sent by the delivery end; and generate a module, configured to associate the delivery real map with the first order to generate a corresponding second order, and when the receiving end queries the second order, view the delivery real map of the goods; The first order is generated when the receiving end purchases the goods through the goods management server, and the first order includes a shipping end account, a receiving end account, and an order number.

In an embodiment, the first order further includes a logistics end account, and the generating module specifically includes: a first request sub-module, configured to receive the account and the a real image confirmation request of the first order, and a delivery end of the delivery real map and the real image confirmation request to the logistics end account; the first receiving submodule, configured to receive the logistics end a first confirmation information of the request confirmation; and a first confirmation submodule, configured to: after the first receiving submodule receives the first confirmation information, The delivery real map is associated with the first order to generate a second order, and then the logistics end corresponding to the logistics end account is notified to start the delivery process.

In another embodiment, the first order further includes a logistics end account, and the generating module specifically includes: a second request submodule, configured to receive the receiving end account sent by the sending end And a real image confirmation request of the first order, and a delivery terminal corresponding to the delivery end account and the confirmation delivery request; and a second receiving submodule, configured to receive the receiving end a second confirmation information for the real image confirmation request; and a second confirmation submodule, configured to, after receiving the second confirmation information, associate the delivery real map with the first order Second order, and then notify the logistics end corresponding to the logistics end to open the delivery process.

In another embodiment, the first order further includes a logistics end account, and the goods management server further includes a delivery real image requesting module, configured to determine whether the corresponding receipt sent by the receiving end is received. a delivery real map request of the first order; when it is determined that the delivery real map request is received, the delivery real map request is sent to the delivery end; when it is determined that the delivery real image is not received When requested, the logistics end corresponding to the logistics end account is notified to start the delivery process.

In order to solve the above technical problem, another technical solution adopted by the present application is to provide a goods management server, wherein the goods management server includes: one or more processors; a memory; and one or more modules, One or more modules are stored in the memory and are executed by the one or more processors for: receiving a shipment delivery map and a first order sent by the shipping end; and Mapping the first order to generate a corresponding second order, causing the receiving end to query the second order when the second order is viewed; wherein the first order is the When the receiving end purchases the goods through the goods management server, the first order includes a shipping end account number, a receiving end account number, and an order number.

In another embodiment, the first order further includes a logistics end account, and the one or more modules are further configured to determine whether the delivery of the first order sent by the receiving end is received. a real map request; when it is determined that the shipment real map request is received, the shipping real map request is sent to the shipping end; when it is determined that the shipping real image request is not received, the notification is The logistics end corresponding to the logistics end account starts the delivery process.

The beneficial effects of the embodiments of the present application are: different from the prior art, the goods management server of the embodiment of the present application obtains the real delivery picture before the goods enter the logistics flow, so that the receiving end of the user queries and sends the goods through the goods management server. The actual delivery of the goods at the time of receipt, before the receipt of the goods, know the physical map containing the physical map of the goods, the delivery of the map, and enhance the user experience.

DRAWINGS

1 is a flowchart of execution of a shipment management method in a first embodiment of the present application;

2 is a flowchart of execution of "the goods management server associates the delivery real map with the first order to generate a corresponding second order" in the second embodiment of the present application;

3 is a flowchart of execution of "the goods management server associates the delivery real map with the first order to generate a corresponding second order" in the third embodiment of the present application;

4 is a flowchart of execution of a shipment management method in a fourth embodiment of the present application;

5 is a schematic structural diagram of a goods management server in a first embodiment of the present application;

6 is a schematic structural diagram of a generation module of a delivery server in a second embodiment of the present application;

7 is a schematic structural diagram of a generation module of a goods management server in a third embodiment of the present application;

8 is a schematic structural diagram of a goods management server in a fourth embodiment of the present application;

9 is a schematic structural diagram of a goods management server in another embodiment of the present application.

detailed description

In order to facilitate the understanding of the present application, the present application will be described in more detail below with reference to the accompanying drawings and specific embodiments.

Unless otherwise defined, all technical and scientific terms used in the specification are the same meaning The terms used in the specification of the present application are for the purpose of describing the specific embodiments, and are not intended to limit the application. The term "and/or" used in this specification includes any and all combinations of one or more of the associated listed items.

Please refer to FIG. 1 , which is a flowchart of execution of a shipment management method in the first embodiment of the present application. The method includes:

Step S10: The server receives the real delivery of the goods and the first order sent by the delivery end.

Step S11: the goods management server associates the shipping real map with the first order to generate a corresponding second order, so that the receiving end queries the second order and checks the delivery of the goods. Figure.

The first order is generated when the receiving end purchases the goods through the goods management server, and the first order includes a shipping end account, a receiving end account, and an order number. The first order further includes item information of the item.

Please refer to FIG. 2 , which is an execution flowchart of “the goods management server associates the delivery real map with the first order to generate a corresponding second order” in the second embodiment of the present application. In the second embodiment of the present application, the first order further includes a logistics end account, and the step S11 specifically includes:

Step S20: The goods management server receives a real-image confirmation request sent by the delivery end, including the logistics end account number and the first order.

Step S21: The goods management server sends the delivery real map and the real image confirmation request to the logistics end corresponding to the logistics end account.

Step S22: The goods management server receives the first confirmation information of the real-time confirmation request by the logistics end.

Step S23: After receiving the first confirmation information, the goods management server associates the delivery real map with the first order to generate a second order, and then notifies the logistics end corresponding to the logistics end account to start sending Goods flow.

In the second embodiment, the logistics personnel who perform the pick-up operation by using the logistics end perform on-site confirmation of the actual delivery image to ensure the authenticity of the delivery real map. After confirming the success, the goods can enter the logistics flow.

Please refer to FIG. 3 , which is an execution flowchart of “the goods management server associates the delivery real map with the first order to generate a corresponding second order” in the third embodiment of the present application. In the third embodiment of the present application, the first order further includes a logistics end account, and the step S11 specifically includes:

Step S30: The goods management server receives a real image confirmation request sent by the delivery end, including the receiving end account number and the first order.

Step S31: The goods management server sends the delivery real map and the confirmation request to the receiving end corresponding to the receiving end account.

Step S32: The goods management server receives the second confirmation information of the real image confirmation request by the receiving end.

Step S33: After receiving the second confirmation information, the goods management server associates the delivery real map with the first order to generate a second order, and then notifies the logistics end corresponding to the logistics end account to start sending Goods flow.

In the third embodiment, before the goods enter the logistics flow, the user confirms the delivery real image through the receiving end, and if the delivery real image matches the user's expectation, the user confirms the success, so that the second The order is effectively generated and the goods enter the logistics flow.

Please refer to FIG. 4 , which is a flowchart of execution of the shipment management method in the fourth embodiment of the present application. In the fourth embodiment, the first order further includes a logistics end account, and the delivery management method further includes any one of the first, second, and third embodiments. step:

Step S40: The goods management server determines whether the delivery real map request corresponding to the first order sent by the receiving end is received.

Step S41: When it is determined that the delivery real map request is received, the delivery real map request is sent to the delivery end, and then the “server receives the delivery of the goods and the actual delivery of the goods and the delivery First order" step.

Step S42: When it is determined that the delivery real map request is not received, the logistics end corresponding to the logistics end account is notified to start the delivery process. In the fourth embodiment, before the goods enter the logistics flow, the user selects whether it is necessary to confirm the delivery real map through the receiving end, and if necessary, proceeds to step S10.

Please refer to FIG. 5 , which is a schematic structural diagram of a goods management server in the first embodiment of the present application. The goods management server 50 includes a real map acquisition module 51 and a generation module 52.

The real image obtaining module 51 is configured to receive a real product delivery map and a first order sent by the shipping end.

The generating module 52 is configured to associate the shipping real map with the first order to generate a corresponding second order, so that the receiving end queries the second order when the goods are viewed Delivery real map.

Please refer to FIG. 6 , which is a schematic structural diagram of a generation module of a delivery server in a second embodiment of the present application. Specifically, the first order further includes a logistics end account, and the generating module 521 specifically includes a first request sub-module 60, a first receiving sub-module 61, and a first confirming sub-module 62.

The first request sub-module 60 is configured to receive a real-image confirmation request sent by the delivery end, including the logistics end account number and the first order, and send the delivery real-image and real-image confirmation request to The logistics end corresponding to the logistics end account.

The first receiving submodule 61 is configured to receive first confirmation information that the logistics end requests the real image confirmation.

The first confirmation sub-module 62 is configured to: after the first receiving sub-module 61 receives the first confirmation information, associate the shipping real map with the first order to generate a second order, and then generate Notifying the logistics end corresponding to the logistics end account to open the delivery process.

Please refer to FIG. 7 , which is a schematic structural diagram of a generating module of a goods management server in a third embodiment of the present application. Specifically, the first order further includes a logistics end account, and the generating module 522 specifically includes a second request sub-module 70, a second receiving sub-module 71, and a second confirming sub-module 72.

The second request sub-module 70 is configured to receive a real-image confirmation request sent by the delivery end, including the receiving end account number and the first order, and send the delivery real-image and confirmation request to the office The receiving end corresponding to the receiving terminal account.

The second receiving sub-module 71 is configured to receive second confirmation information of the real-image confirmation request by the receiving end.

The second confirmation sub-module 72 is configured to: after the second receiving sub-module 71 receives the second confirmation information, associate the shipping real map with the first order to generate a second order, and then generate Notifying the logistics end corresponding to the logistics end account to open the delivery process.

Please refer to FIG. 8 , which is a schematic structural diagram of a goods management server in a fourth embodiment of the present application. Based on any implementation of the goods management server in the first, second, and third embodiments In the fourth embodiment, the first order further includes a logistics end account, and the goods management server further includes a delivery real image requesting module 80.

The delivery real map requesting module 80 is configured to determine whether a delivery real map request corresponding to the first order sent by the receiving end is received. When it is determined that the shipping real map request is received, the shipping real image request is sent to the shipping end. When it is determined that the delivery real map request is not received, the logistics end corresponding to the logistics end account is notified to start the delivery process.

Please refer to FIG. 9 , which is a schematic structural diagram of a goods management server in another embodiment of the present application. The goods management server 90 includes a processor 91, a memory 92, and a bus system 93. The processor 91 and the memory 92 are connected by a bus system 93 for storing instructions. The processor 91 is configured to execute the instructions stored in the memory 92, and is specifically configured to: receive goods delivered by the delivery end. And the first order; and associating the shipping real map with the first order to generate a corresponding second order, causing the receiving end to check the shipment of the goods when the second order is queried The first order is generated when the receiving end purchases the goods through the goods management server, and the first order includes a shipping end account, a receiving end account, and an order number.

In another embodiment, the first order further includes a logistics end account, and the processor 91 is further configured to determine whether the delivery real image corresponding to the first order sent by the receiving end is received. Requesting; when it is determined that the delivery real map request is received, sending the delivery real map request to the delivery end; and when it is determined that the delivery real image request is not received, notifying the logistics end The logistics end corresponding to the account opens the delivery process.

The memory 92 can be a non-transitory computer readable storage medium for storing computer-executable instructions that, when executed by one or more processors 91, can cause the processor 91 to perform the steps of the above method embodiments, such as Steps S10 to S11 as described in FIG. 1, or steps S20 to S23 as described in FIG. 2, or steps S30 to S33 as described in FIG. 3, or steps S40 to S223 as described in FIG.

The processor 91 may also be configured to perform the functions of the modules in the respective embodiments of the foregoing item management server, for example, the functions of the

modules

51, 52 as shown in FIG. 5, the functions of the

modules

521 and 60 to 62 as shown in FIG. 6, such as The functions of the

modules

522 and 70 to 72 shown in FIG. 7 are as shown in FIG.

The computer executable instructions may also be stored and/or transferred in any non-transitory computer readable storage medium for use by or in connection with an instruction execution system, apparatus, or device, where the instructions are executed. A system, apparatus, or device, such as a computer-based system, a system containing a processor, or other system that can obtain instructions from, and execute instructions from, an instruction execution system, apparatus, or device. For the purposes of this document, a "non-transitory computer readable storage medium" can be any medium that tangibly contains or stores computer-executable instructions, which can be used by an instruction execution system, device, or system Or use in conjunction with an instruction execution system, device, or device. Non-volatile computer readable storage media may include, but are not limited to, magnetic, optical, and/or semiconductor storage devices. Examples of such storage devices include magnetic disks, CD-ROM based on CD, DVD or Blu-ray technology, and persistent solid-state memories (such as flash memory, solid state drives, etc.).

It should be understood that in the embodiment of the present application, the processor 91 may be a central processing unit (Central Processing Unit, abbreviated as "CPU"). The processor 91 can also be other general purpose processors, digital signal processors (DSPs), application specific integrated circuits (ASICs), off-the-shelf programmable gate arrays (FPGAs) or other programmable logic devices, discrete gates or transistor logic devices, discrete Hardware components, etc. The general purpose processor may be a microprocessor or the processor or any conventional processor or the like.

The bus system 93 may include a power bus, a control bus, a status signal bus, and the like in addition to the data bus. However, for clarity of description, various buses are labeled as the bus system 93 in the figure.

In the embodiment of the present application, the goods management server 90 is not limited to the components and configurations of FIG. 9, and may include other or additional components in various configurations.

In the implementation process, each step of the above method or each module of the device may be completed by an integrated logic circuit of hardware in the processor 91 or an instruction in the form of software. The steps of the method disclosed in the embodiments of the present application or the units of the management server may be directly embodied as hardware processor execution completion. Or complete with a combination of hardware and software modules in the processor. The software module can be located in a conventional storage medium such as random access memory, flash memory, read only memory, programmable read only memory or electrically erasable programmable memory, registers, and the like. The storage medium is located in the memory 92, and the processor 91 reads the information in the memory 92 in combination with the hardware. Into the steps of the above method. To avoid repetition, it will not be described in detail here.

In the above solution, the goods management server obtains the real delivery picture, so that the receiving end of the user inquires through the goods management server to check the real delivery picture at the time of delivery, and knows in advance the physical map containing the goods and the delivery map before receiving the goods. The actual delivery of the map enhances the user experience.

It should be noted that the preferred embodiments of the present application are given in the specification and the drawings of the present application, but the present application can be implemented in many different forms, and is not limited to the embodiments described in the present specification. These embodiments are not intended to be limiting of the scope of the present application, and the embodiments are provided to make the understanding of the disclosure of the present application more comprehensive. Further, each of the above technical features is further combined with each other to form various embodiments that are not listed above, and are considered to be within the scope of the specification of the present application; further, those skilled in the art can improve or change according to the above description. All such improvements and modifications are intended to fall within the scope of the appended claims.

Claims

A delivery management method, characterized in that the method comprises:

The goods management server receives the goods delivery real map and the first order sent by the delivery end;

Correlating the shipping real map with the first order to generate a corresponding second order, so that the receiving end queries the second real order of the goods when the second order is inquired;

The first order is generated when the receiving end purchases the goods through the goods management server, and the first order includes a shipping end account, a receiving end account, and an order number.
The shipment management method according to claim 1, wherein said first order further comprises a logistics end account, said "associating said delivery real map with said first order to generate a corresponding The second order specifically includes:

Receiving, by the goods management server, a real image confirmation request sent by the delivery end, including the logistics end account number and the first order;

Sending the delivery real map and the real image confirmation request to the logistics end corresponding to the logistics end account;

Receiving, by the logistics end, first confirmation information of the real image confirmation request;

After receiving the first confirmation information, the delivery real map is associated with the first order to generate the second order, and the logistics end corresponding to the logistics end account is notified to start the delivery process.
The shipment management method according to claim 1, wherein said first order further comprises a logistics end account, said "associating said delivery real map with said first order to generate a corresponding The second order specifically includes:

Receiving, by the goods management server, a real image confirmation request sent by the delivery end, including the receiving end account number and the first order;

Sending the delivery real map and the confirmation request to a receiving end corresponding to the receiving end account;

Receiving, by the receiving end, second confirmation information of the real image confirmation request;

After receiving the second confirmation information, the delivery real map is associated with the first order to generate the second order, and the logistics end corresponding to the logistics end account is notified to start the delivery process.
A shipment management method according to claim 2 or 3, characterized in that the goods management Before the server receives the goods delivery real map and the first order sent by the shipping end, the method further includes:

The goods management server determines whether a delivery real map request corresponding to the first order sent by the receiving end is received;

When it is determined that the delivery real map request is received, sending the delivery real map request to the delivery end;

When it is determined that the delivery real map request is not received, the logistics end corresponding to the logistics end account is notified to start the delivery process.
A goods management server, comprising:

a real image acquisition module, configured to receive a real delivery document and a first order sent by the delivery end;

a generating module, configured to associate the delivery real map with the first order to generate a corresponding second order, and when the receiving end queries the second order, view the delivery real image of the goods ;

The first order is generated when the receiving end purchases the goods through the goods management server, and the first order includes a shipping end account, a receiving end account, and an order number.
The goods management server according to claim 5, wherein the first order further includes a logistics end account, and the generating module specifically includes:

a first request submodule, configured to receive a real image confirmation request sent by the delivery end, including the logistics end account number and the first order, and send the delivery real image and real image confirmation request to the The logistics end corresponding to the logistics end account;

a first receiving submodule, configured to receive first confirmation information that the logistics end requests the real image confirmation;

a first confirmation submodule, configured to: after the first receiving submodule receives the first confirmation information, associate the shipping real map with the first order to generate a second order, and notify the The logistics end corresponding to the logistics end account starts the delivery process.
The goods management server according to claim 5, wherein the first order further includes a logistics end account, and the generating module specifically includes:

a second request submodule, configured to receive a real image confirmation request sent by the delivery end, including the receiving end account number and the first order, and send the shipping real image and the confirmation request to the receiving The receiving end corresponding to the cargo account;

a second receiving submodule, configured to receive second acknowledgement information of the real image confirmation request by the receiving end; and

a second confirmation submodule, configured to: after receiving the second confirmation information, associate the delivery real map with the first order to generate a second order, and notify the logistics end corresponding to the logistics end account Open the shipping process.
The goods management server according to claim 6 or 7, wherein the goods management server further comprises a delivery actual image requesting module, configured to determine whether the first order corresponding to the receipt is sent by the receiving end The delivery real map request; when it is determined that the delivery real map request is received, the shipping real image request is sent to the delivery end; when it is determined that the delivery real image request is not received, Notifying the logistics end corresponding to the logistics end account to open the delivery process.
A goods management server, wherein the goods management server comprises:

One or more processors;

Memory;

One or more modules, the one or more modules being stored in the memory and executed by the one or more processors for:

Receiving the goods delivery real map and the first order sent by the delivery end;

Correlating the shipping real map with the first order to generate a corresponding second order, so that the receiving end queries the second real order of the goods when the second order is inquired;

The first order is generated when the receiving end purchases the goods through the goods management server, and the first order includes a shipping end account, a receiving end account, and an order number.
The goods management server according to claim 9, wherein the first order further comprises a logistics end account, and the one or more modules are further configured to determine whether the corresponding receipt sent by the receiving end is received. a delivery real map request of the first order; when it is determined that the delivery real map request is received, the delivery real map request is sent to the delivery end; when it is determined that the delivery real image is not received When requesting, notify the logistics end corresponding to the logistics end account to open the delivery Process.