WO2018055911A1 - Sns server, method which is executed by sns server, information processing device for administrator, method which is executed by information processing device for administrator, and program - Google Patents

Sns server, method which is executed by sns server, information processing device for administrator, method which is executed by information processing device for administrator, and program Download PDF

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Publication number
WO2018055911A1
WO2018055911A1 PCT/JP2017/027498 JP2017027498W WO2018055911A1 WO 2018055911 A1 WO2018055911 A1 WO 2018055911A1 JP 2017027498 W JP2017027498 W JP 2017027498W WO 2018055911 A1 WO2018055911 A1 WO 2018055911A1
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WIPO (PCT)
Prior art keywords
deceased
sns
user
sns server
administrator
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PCT/JP2017/027498
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French (fr)
Japanese (ja)
Inventor
浩市 緑間
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株式会社冲セキ
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Publication of WO2018055911A1 publication Critical patent/WO2018055911A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services

Definitions

  • the present invention relates to the technology of an SNS server that provides SNS (Social Networking Service).
  • Non-Patent Document 1 pages 182 to 183.
  • an object of the present invention is to provide a technology for an SNS server that can share information related to the deceased's death within an appropriate range.
  • An SNS server is an SNS server that provides an SNS including a first user and an administrator who manages an SNS account for a deceased user.
  • a receiving unit that receives a request for information related to the death of the user, and a presentation unit that presents to the administrator a response according to the SNS relationship between the first user and the deceased as a response to the request.
  • the method performed by the SNS server which concerns on 1 aspect of this invention is a method performed by the SNS server which provides SNS which contains a 1st user and the administrator who manages the SNS account for deceased in a user.
  • the administrator receives a request from the first user for information related to the deceased's death, and the content of the response to the request corresponds to the SNS relationship between the first user and the deceased. Presenting.
  • a program provides a SNS server that provides an SNS including a first user and an administrator who manages an SNS account for a deceased user to the SNS server after the death of the deceased. Receiving a request for related information and presenting to the administrator a response corresponding to the request according to the SNS relationship between the first user and the deceased.
  • An administrator information processing apparatus is an administrator information processing apparatus that is connected to an SNS server that provides an SNS to a user via a network and manages an SNS account for a deceased person.
  • an SNS server that provides an SNS to a user via a network and manages an SNS account for a deceased person.
  • the SNS server A receiving unit that receives the response content presented according to the SNS relationship between the first user and the deceased as the response content to the request.
  • a method executed by an administrator information processing apparatus is an information processing by an administrator who manages an SNS account for a deceased who is connected to an SNS server that provides an SNS to a user via a network.
  • a method executed by the apparatus which transmits information related to the death of the deceased to the SNS server for registration, and requests for information registered in the SNS server from a first user who is one of the users Receiving the response content presented according to the SNS relationship between the first user and the deceased as the response content to the request from the SNS server.
  • a program according to an embodiment of the present invention is connected to an SNS server that provides an SNS to a user via a network, and information related to the deceased's death is stored in an information processing apparatus of an administrator who manages an SNS account for the deceased.
  • the SNS server gives the first response content for the request. Receiving the response content presented in accordance with the SNS relationship between the user and the deceased.
  • FIG. 1 is a schematic diagram of an information processing system including an SNS server according to an embodiment. It is a flowchart which shows the process which registers an administrator in the information processing system of FIG. It is a flowchart which shows the process which registers the deceased's death information in the information processing system of FIG.
  • FIG. 2 is a flowchart showing a process of sharing deceased information after death in the information processing system of FIG. 1. It is a figure which shows an example of the table which shows the relationship on the SNS of a requester and a deceased used for the process of FIG. It is a schematic diagram which shows an example of the screen of a deceased SNS site which appears in the process of FIG. It is a schematic diagram which shows an example of the screen of the administrator who appears in the process of FIG. 2B.
  • FIG. 8 is a flowchart showing a reading process when the information processing system of FIG. 7 reads a two-dimensional code.
  • FIG. 8 is a schematic diagram illustrating an example of a Web site that appears on the screen of a requester's mobile terminal in the reading process of FIG. 7. It is a block diagram which shows the SNS server in the information processing system of FIG. It is a block diagram which shows the client terminal of the administrator in the information processing system of FIG.
  • the information processing system 100 includes a plurality of client terminals 110A, 110B, 110C-1, 110C-2,... 110C-N (hereinafter may be collectively referred to as “110”).
  • the SNS server 120 is configured to be connectable to the network 130.
  • the network 130 is configured by a LAN, a WAN, a wired or wireless network, the Internet, or the like.
  • the client terminal 110 can be configured by a communication device or a computer having a display screen, and is configured by, for example, a desktop type, laptop type or tablet type computer, PDA, mobile phone, or smartphone.
  • the client terminal 110 has software (for example, a web browser or an application 140) for using the SNS provided by the SNS server 120.
  • the client terminal 110A of the deceased (A) the client terminal 110B of the administrator (B), and the requesters (C1, C2,... CN.
  • the client terminals 110C-1, 110C-2,... 110C-N may be divided into “C”.
  • the deceased (A), the administrator (B), and the requester (C) are users who are registered or registered for use in the SNS provided by the SNS server 120.
  • the deceased (A) client terminal 110A is used by the deceased (A) to use his / her SNS site before his / her life.
  • the client terminal 110B of the administrator (B) is used by the administrator (B) to manage the SNS account for the deceased (A).
  • the manager (B) can be, for example, an agent (funeral trader, lawyer, stone trader, cemetery trader, etc.) in addition to the bereaved family or friend of the deceased (A).
  • the client terminals 110C-1, 110C-2,... 110C-N of the requester (C1, C2,... CN) use the requester (C1, C2,... CN) to request the deceased person's (A) death information. It is what you use.
  • the SNS server 120 is an information processing apparatus that provides the client terminal 110 with an SNS function.
  • the SNS server 120 stores information on users who use the SNS function.
  • User information to be stored includes, for example, the ID and password for the user to log in to his / her SNS account, his / her birth date, hometown, high school, university, work history, hobbies and other profiles, as well as the user Can be included.
  • various items can be included in the profile or group, and a disclosure range can be set for each item.
  • SNS site displayed by logging in to the SNS account, it is possible for SNS users to set up connections, and to create groups with SNS users. It is.
  • the SNS server 120 may be configured to be able to access contacts stored or registered by the user regarding software different from software for using the SNS.
  • the SNS server 120 includes the information on the manager (B), the post-mortem information of the deceased (A), the deceased (A) and the requester Information on the SNS relationship with (C) is also stored.
  • FIG. 2A is a flowchart showing a process of registering an administrator (B) who manages an SNS account for the deceased (A).
  • the deceased person (A) registers the manager (B) who manages his / her SNS account after his death
  • the deceased person (A) transmits the request to the SNS server 120 (S200).
  • the person who should become the administrator (B) transmits an administrator registration request to the SNS server 120 after the deceased person (A) died (S202).
  • the SNS server 120 receives the registration request for the SNS account for the deceased (A) (S204), and registers the administrator (B) (S206).
  • the SNS server 120 transmits the registration confirmation to the administrator (B) (S208), and the administrator (B) receives this (S210).
  • the registration confirmation is also transmitted to the deceased person (A), and the deceased person (A) receives it (S212).
  • the person who requests registration may be different from the person who actually becomes the administrator. For example, it is also possible for a funeral company or the like to send a registration request to the SNS server 120 to designate the deceased bereaved as the manager (B).
  • FIG. 2B is a flowchart showing a process for registering post-mortem information of the deceased (A).
  • the administrator (B) transmits a request for registering post-mortem information of the deceased (A) to the SNS server 120 (S220). If the deceased person (A) can register his / her post-mortem information before his / her lifetime, the request can be transmitted to the SNS server 120 (S222). For example, when the grave already exists, the deceased (A) can send a registration request for his / her grave information to the SNS server 120 before his / her life.
  • the SNS server 120 receives the post-death information registration request (S224), and registers the post-death information (S226).
  • the SNS server 120 transmits the registration confirmation to the administrator (B) (S228), and the administrator (B) receives this (S230). Thereby, the administrator (B) can confirm that the deceased information of the deceased (A) is registered in the SNS server 120.
  • the deceased person (A) requests registration of his / her death information before his / her lifetime, a registration confirmation is also transmitted to the deceased person (A), and the deceased person (A) receives this (S232).
  • the post-death information of the deceased person (A) registered in the SNS server 120 is set to be private.
  • the post-mortem information of the deceased (A) refers to information related to the deceased (A) after his death, and may include, for example, information on at least one of the deceased (A) funeral, the legal affairs, and the grave.
  • the information on the funeral is information on the date, place, mourner, form, etc. of the funeral.
  • the information on the legal affairs is information on the date and time of the legal affairs, the place, the organizer, the presence of meals, and the like.
  • the information on the grave is information on the location of the grave.
  • FIG. 3 is a flow diagram showing a process for sharing information after the death of the deceased (A).
  • This process starts when the requester (C) sends a request for information on the death of the deceased (A) to the SNS server 120 (S300).
  • the SNS server 120 receives a request for posthumous information (S302), and specifies the SNS relationship between the requester (C) and the deceased (A) (S304). For example, the SNS server 120 specifies that the requester (C) has a connection with the deceased (A) on the SNS, or the requester (C) has a special group on the SNS with the deceased (A). Or that it belongs to a category.
  • the SNS server 120 transmits the response content corresponding to the identified relationship on the SNS to the administrator (B) in order to present the response content to the request to the administrator (B) (S306).
  • the administrator (B) receives the presented answer content (S308).
  • the presented answer content includes an option (S310) that allows the deceased person (A) to pass after death information, an option (S312) that rejects the option, and an option (S314) that asks questions about the deceased (A).
  • One or more corresponding to the relationship on the SNS is included.
  • the fact is transmitted to the SNS server 120 (S316).
  • the SNS server 120 transmits the requested post-death information to the requester (C) (S318).
  • the requester (C) receives the post-death information of the deceased (A) as requested (S320).
  • the administrator (B) selects a rejection option (S312)
  • the fact is transmitted to the SNS server 120 (S322).
  • the SNS server 120 transmits a request rejection message to the requester (C) (S324).
  • the requester (C) receives a notification that the request has been rejected (S326).
  • the administrator (B) selects the question option (S314)
  • the fact is transmitted to the SNS server 120 (S328).
  • the SNS server 120 transmits a question regarding the deceased (A) to the requester (C) (S330).
  • the requester (C) receives the question (S332) and answers the question (S334)
  • the SNS server 120 receives the answer (S336) and determines whether the answer satisfies a predetermined standard. (S338).
  • the predetermined standard can be whether or not there is an answer, or if a score is given to the answer, whether or not the score is a predetermined value or more.
  • the SNS server 120 transmits the requested post-death information to the requester (C) (S318). If the predetermined standard is not satisfied (S342), the SNS server 120 transmits a request rejection message to the requester (C) (S324). In any case, the SNS server 120 transmits the answer determination result to the administrator (B) (S344), and the administrator (B) receives this (S346). Therefore, the manager (B) can confirm whether or not the post-death information has been transmitted to the requester (C) who asked the question.
  • an answer to the question may be transmitted to the administrator (B) (S350), and the answer may not be determined by the SNS server 120. That is, the determination subject of the answer may be the administrator (B).
  • the administrator (B) receives the answer (S352)
  • an option (S354) that permits the passing of the deceased person (A) 's death information and an option (S356) that rejects it are presented.
  • a permission option is selected based on the judgment of the administrator (B)
  • a message to that effect is transmitted to the SNS server 120 (S358), and postmortem information is transmitted from the SNS server 120 to the requester (C) (S318).
  • a rejection option is selected by the administrator (B)
  • a message to that effect is transmitted to the SNS server 120 (S360)
  • a request rejection message is transmitted from the SNS server 120 to the requester (C). (S324).
  • a request for the death information of the deceased (A) is received from the requester (C) using the SNS, and the requester (C) and the deceased (A) are requested in response to the request.
  • the response content corresponding to the relationship on the SNS is presented to the administrator (B).
  • the requester (C) does not know the contact information of the deceased's (A) survivor, or if such contact is known, the survivor will not be explained. It is convenient because it is possible to ask on the SNS after the death of the deceased (A).
  • the manager (B) it is necessary to determine how the requester (C) should respond to the request without knowing the relationship between the deceased (A) and his / her life. Is presented, it is possible to provide post-mortem information of the deceased (A) within an appropriate range.
  • FIG. 4 is a diagram illustrating an example of a table 400 indicating the SNS relationship between the requester (C) and the deceased (A).
  • This table 400 is used, for example, in the specific step (S304) of FIG. 3, and is stored in the SNS server 120.
  • the requesters C1 to C4 are connected to the deceased (A) on the SNS.
  • This connection is set, for example, when one of the requests C1 to C4 and the deceased (A) sends a connection application to the other and the other permits the connection application.
  • Requester C1 further belongs to the same group as the deceased (A). This group was created on the SNS by the requester C1, the deceased (A), or another group member. In this group, the group members are not allowed to share their post-mortem information with other group members. Allowed to. That is, because the requester C1 and the deceased (A) belong to this group, the deceased (A) allows the requester C1 to transmit his / her death information to the requester C1 on the SNS. In other embodiments, the deceased person (A) can individually set such a pre-permission for the requester C1 without belonging to such a group. In view of such attributes of the requester C1, the SNS server 120 has at least an option (FIG. 3: S310) that permits transmission of the deceased person (A) 's death information as a response to the request from the requester C1. Present it to the administrator (B).
  • FOG. 3: S310 the option that permits transmission of the deceased person (A) 's death information as a response to the request from the request
  • Requesters C2 to C4 do not belong to the above group. For this reason, the deceased person (A) does not permit his / her death information to be transmitted to the requesters (C2 to C4) on the SNS.
  • Requesters C2 and C3 share a common profile on the SNS with respect to deceased (A) and categories a and b, respectively. For example, category a is a university and category b is a current workplace.
  • the requester C4 does not have a category that shares the profile with the deceased (A) on the SNS.
  • the SNS server 120 manages at least an option for asking a question regarding the deceased (A) (FIG.
  • the question to the requester C2 can be a question such as “Please answer the circle, laboratory or seminar to which the deceased (A) belonged when he was a university (category a)”. Since there is no common category as a question to the requester C4, it can be a question about a more general or private content, for example, a hobby, a special skill, a welfare activity, etc. of the deceased (A).
  • a question corresponding to any one or a plurality of categories may be presented.
  • the requesters C5 and C6 have no connection with the deceased (A) on the SNS, but the contacts of the deceased (A) that can be accessed by the SNS server 120 and the management that can be accessed by the SNS server 120, respectively. It is a person included in the contact information of the person (B). These contacts are related to software other than the software for using the SNS provided by the SNS server 120, and the deceased person (A) or the administrator (B) can use personal information (name, address, telephone number, E-mail, etc.).
  • the SNS server 120 manages at least an option for asking a question about the deceased (A) (FIG. 3: S314) as a response to the request from the requesters C5 and C6.
  • the questions to the requesters C5 and C6 may be the same as the questions to the requester C4 described above, but are more difficult than the questions to the requester C4 or are more deceased (A It may be a question of a private thing).
  • the requester C7 does not have a connection on the SNS with the deceased person (A), and is included in any contact information of the deceased person (A) and the administrator (B) accessible by the SNS server 120. No one. That is, the requester C7 is a person who cannot confirm the relationship between the deceased (A) and the administrator (B) on the data of the SNS server 120 and the data accessible by the SNS server 120.
  • the SNS server 120 has at least an option (FIG. 3: S312) to refuse to convey the deceased person's (A) posthumous information as a response to the request from the requester C7. Present it to the administrator (B).
  • FIG. 5A to 5F are schematic diagrams showing examples of screens appearing in the process of FIG. 2A, B or FIG.
  • FIG. 5A shows a screen of the SNS site of the deceased (A).
  • This SNS site is associated with the SNS account for the deceased (A), and displays the content in this SNS account.
  • This content includes a field 500 indicating an identifier (name or photo) of the deceased (A), a field 502 leading to the profile of the deceased (A), an administrator-only field 504 for the administrator (B) to log in, A field 506 for the requester (C) to connect to the deceased (A) and send an application, and a field 508 for the requester (C) to request deceased (A) post-mortem information are included.
  • the administrator (B) can manage the SNS account for the deceased (A) by logging in through the administrator dedicated field 504.
  • the administrator (B) can register postmortem information of the deceased (A) and other related information (information on a proxy service, which will be described later) through the administrator dedicated field 504. Note that the screen of FIG. 5A appears, for example, at S300 of FIG.
  • FIG. 5B shows the screen of the administrator (B) that appears when the administrator (B) registers the deceased's (A) death information.
  • fields 510, 512, and 514 for inputting information related to funerals, legal matters, and graves are displayed.
  • the administrator (B) can register the location of the grave of the deceased (A) through the grave field 514.
  • the administrator (B) can also register a photo of the grave of the deceased (A) in the cemetery through the grave field 514.
  • the requester who wants to visit the grave of the deceased (A) can easily find the grave of the deceased (A) by not only the location of the grave but also a picture of the grave in the cemetery.
  • the screen of FIG. 5B appears, for example, at S220 of FIG. 2B.
  • FIG. 5C shows the screen of the requester (C) that is displayed when the requester (C) inputs (clicks or taps) the field 508 (post-mortem information request) in FIG. 5A.
  • fields 520, 522, and 524 for receiving requests for information on funerals, legal matters, and graves are displayed.
  • the field 508 can be an icon, a box, or a link, for example, and accepts a request from the requester (C).
  • FIGS. 5D to 5F show the screen of the administrator (B) when the content of the response to the request from the requester (C) is presented from the SNS server 120, respectively.
  • the administrator (B) receives from the SNS server 120 what is presented according to the SNS relationship between the requester (C) and the deceased (A) as the response content to the request.
  • the message received by the administrator (B) includes an area 530 indicating which requester (C) has requested, on the SNS of the requester (C) and the deceased (A). And an area 534 indicating one or more options (an attribute of the requester (C)).
  • an option 540 is displayed that permits the provision of post-death information.
  • an option 542 for asking a question regarding the deceased (A) is displayed and allowed.
  • the option 540 is also displayed. In this way, by presenting the two options 540 and 542 of “question” and “permission”, when the administrator (B) knows the requester (C) well and does not need to ask a question, the post-mortem information is displayed. It becomes possible to provide the requester (C) promptly. As shown in FIG.
  • FIG. 6 is a schematic diagram showing an example of the screen of the requester (C) when the deceased person (A) 's post-death information is received.
  • This screen appears, for example, at S320 in FIG. In other words, it is displayed when the deceased person (A) 's death information is permitted to be provided to the requester (C).
  • 6 to 10 exemplify a case where information on a grave is requested as post-mortem information, the same applies to a case where information on a funeral or a legal matter is requested.
  • the message 600 received by the requester (C) includes a post-death information area 602, a proxy service area 604, and a password area 606.
  • the post-death information area 602 is an area for displaying post-death information requested by the requester (C), and here, information on the location of the deceased (A) grave and a photo of the grave (photo of the grave in the cemetery). It is included.
  • the proxy service area 604 is an area for displaying information related to the proxy service that can be requested by the requester (C). Such information includes, for example, a visitor acting on behalf of the requester (C), visiting the grave of the deceased (A), cleaning the grave of the deceased (A), and weeding the surrounding area. Information relating to a cleaning agent to perform, a flower agency to provide flowers and incense sticks to the grave of the deceased (A), a purchase agent to purchase flowers and incense sticks, and the like. By transmitting / providing such information regarding the proxy service to the requester (C) along with post-mortem information, the convenience of the requester (C) can be provided.
  • the requester (C) uses a purchase agent service to place an order for flowers before visiting the grave, and places close to the grave (stores such as convenience stores or actually ordered florists, cemeteries with graves, etc. ) To receive the flowers ordered.
  • Information regarding such a proxy service can be registered in the SNS server 120 by a request or input from the administrator (B).
  • a florist near the grave of the deceased (A) can be registered as purchase agent information.
  • the timing for registering such information may be, for example, when requesting registration of the deceased person's (A) death information (see: S220 in FIG. 2B), and thereafter (for example, setting the administrator-specific field 504 in FIG. 5A). When using).
  • the password area 606 is an area for displaying information related to the two-dimensional code password. This area also includes content explaining the reason for conveying the password.
  • the grave of the deceased (A) or the ossuary (cemetery) has a two-dimensional code for the deceased (A), and the person who visited the grave reads the two-dimensional code and enters the password. By doing so, the person who visited the grave can see information on the deceased (A).
  • the password area 606 is automatically registered by the SNS server 120 when a two-dimensional code is provided in the grave of the deceased (A) and is registered in the SNS server 120 by a request or input from the administrator (B).
  • the SNS server 120 may be configured so as to be created automatically.
  • FIG. 7 is a schematic diagram showing a grave provided with a two-dimensional code and the information processing system 100.
  • the grave 700 of the deceased (A) is provided with a two-dimensional code 702 for the deceased (A) who needs a password.
  • the two-dimensional code 702 is, for example, a QR code (registered trademark), and stores predetermined information so that it can be read by a reader.
  • the two-dimensional code 702 is created by, for example, a tombstone trader and provided in the tomb 700. As described above, such a tombstone trader may serve as an administrator (B).
  • the requester (C) has a mobile terminal 710 such as a smartphone as the client terminal 110 described above.
  • the mobile terminal 710 uses a function of displaying information, a function of a reader for reading a two-dimensional code 702, a function of inputting a password, a function of communicating with the SNS server 120 via the network 130, and a GPS or the like. It has software for realizing various functions such as the function of measuring the position of the machine.
  • FIG. 8 is a flowchart showing a two-dimensional code reading process.
  • the requester (C) reads the two-dimensional code 702 using the mobile terminal 710 locally (S800)
  • a screen for inputting a password is displayed on the mobile terminal 710 (S802).
  • password information is transmitted to the SNS server 120.
  • the SNS server 120 receives the password information (S806), and determines whether the received password is compatible (S808). If it is determined that the password is incompatible (S810), the result is transmitted to the mobile terminal 710 (S812).
  • the requester (C) notices that the password is wrong through the mobile terminal 710 that has received the request (S814). Or you realize that you came to someone else's grave by mistake.
  • the SNS server 120 stores that the requester (C) has checked in the deceased (A) 's grave (S818), and that Is transmitted to the administrator (B) (S820). The administrator (B) can notice in real time that the requester (C) has visited the grave of the deceased (A) through the client terminal 110B that has received the notification (S822). The check-in may be automatically performed on the SNS site associated with the SNS account for the deceased (A). If it is determined that the password is suitable (S816), the SNS server 120 transmits information for causing the mobile terminal 710 to display information related to the deceased (A) to the mobile terminal 710 (S826). .
  • the mobile terminal 710 receives this information (S828) and displays information about the deceased (A) (S830). In this way, the requester (C) can confirm that the location of the grave is correct through the information displayed on the mobile terminal 710 and can know more about the deceased (A) in front of the grave. You can also strengthen your feelings for (A).
  • the information regarding the deceased (A) displayed on the mobile terminal 710 can be an SNS site (for example, the screen of FIG. 5A) associated with the SNS account for the deceased (A).
  • an SNS site or website may contain various information, such as the profile of the deceased (A), photo, date of death, age at death, cause of death, name of war, date of bone delivery, prenatal message,
  • information on other people and animals buried in the grave, as well as grave information such as stone materials and design of the grave, and the process of creating the grave, and information on agency services similar to the above be able to.
  • Such information may be not only characters and images but also moving images.
  • the SNS server 120 may receive the location information of the mobile terminal 710 together with the password information (S840). Then, the SNS server 120 may use the received position information when determining the password (S842). By using this location information, the SNS server 120 can determine whether or not the requester (C) has actually entered the grave 700 and entered a password. If the requester (C) determines that the requester (C) has not actually visited the grave 700, the SNS server 120 does not execute the steps (S818, S820, S826) when the password is matched, May be determined to be incompatible (S810). As a result, only the person who actually visits the grave 700 can see the information about the deceased (A), so that the added value of visiting the grave can be further emphasized to the requester (C). it can.
  • FIG. 9 shows an example of a table 900 showing a record of check-in of the requester (C) with respect to the grave 700.
  • This table 900 is recorded / updated in the check-in recording step (S818) of FIG. 8, for example, and is stored in the SNS server 120.
  • the table 900 stores the visit date and time and the total number of visits to the grave 700 in association with the requester (C). For example, for the requester C1, it is stored that the password is entered by reading the two-dimensional code 702 of the tomb 700 twice, January 1, 2016 and July 1, 2016 in total.
  • FIG. 10 shows an example of the screen of the mobile terminal 710 of the requester (C) on which the Web site 1000 created for the deceased (A) is displayed.
  • This screen appears, for example, in the display step (S830) of FIG.
  • fields 1004, 1006, and 1008 connected to the profile of the deceased (A), the grave information, and the proxy service are displayed together with the title 1002 by clicking or tapping. Therefore, for example, when the field 1006 of the tomb information is selected on the mobile terminal 710, the type of stone material of the tomb 700, the design, the process of creating the tomb 700, the contractor involved in the construction of the tomb 700, and the like are displayed.
  • the two-dimensional code 702 is provided in the grave has been described as an example.
  • the two-dimensional code 702 may be provided in another place.
  • the two-dimensional code 702 can be provided in the funeral place, legal place, ossuary place, urn and clergy altar of the deceased (A).
  • the requester (C) check-in for the funeral place can be recorded by using the two-dimensional code 702 as in the case of the grave described above, or the requester ( For each C), the presence / absence of attendance at the funeral and the presence / absence / date / number of visits to the grave can be linked and stored.
  • FIG. 11 is a block diagram showing the SNS server 120.
  • the SNS server 120 includes a network interface 1210, an arithmetic processing unit 1220, and a storage unit 1230.
  • the network interface 1210 connects the SNS server 120 to the network 130.
  • the arithmetic processing unit 1220 includes one or more processors, and is configured by a CPU, an MPU, or the like.
  • the arithmetic processing unit 1220 operates various functional units by executing programs, modules, and / or instructions stored in the storage unit 1230 based on various inputs. This program or the like is stored in a storage medium such as a CD-ROM or a USB memory, or downloaded via the network 130 and installed in a computer.
  • the arithmetic processing unit 1220 includes a reception unit 1221, a registration processing unit 1222, a presentation unit 1223, a determination unit 1224, and a transmission unit 1225 as various functional units.
  • the receiving unit 1221 receives various information via the network interface 1210. For example, the receiving unit 1221 sends a registration request (FIG. 2A: S204) of the manager (B) from the person or deceased person (A) who should be the manager, and the deceased person (from the manager (B) or the deceased person (A) ( The registration request for post-mortem information (A) (FIG. 2B: S224) is received. Further, the receiving unit 1221 sends a request for the deceased person (A) 's death information (FIG. 3: S302), an answer to the question (FIG. 3: S336), and a two-dimensional code password (FIG. 8: S806). ) And location information of the mobile terminal 710 (FIG. 8: S840).
  • a registration request (FIG. 2A: S204) of the manager (B) from the person or deceased person (A) who should be the manager, and the deceased person (from the manager (B) or the deceased person (A)
  • the registration processing unit 1222 processes various registration requests received by the receiving unit 1221. For example, the registration processing unit 1222 processes the registration request of the manager (B) and the registration request of the deceased person (A) after death, and the storage unit 1230 stores the information of the manager (B) and the deceased person (A) after death. (FIG. 2A: S206, FIG. 2B: S226).
  • the registration processing unit 1222 also processes account registration as a user to the SNS, and registers individual user information in the storage unit 1230.
  • the registration processing unit 1222 also processes information related to the proxy service and registers the information in the storage unit 1230.
  • the presenting unit 1223 presents a response according to the SNS relationship between the requester (C) and the deceased (A) as a response to the request for the deceased information of the deceased (A) obtained from the requester (C). (FIG. 3: S304, 306). Specifically, the presentation unit 1223 identifies the relationship on the SNS between the requester (C) and the deceased (A) in order to present the content of the response to the request to the administrator (B). The corresponding response content is extracted from the storage unit 1230.
  • the determination unit 1224 determines various types of confirmation information received by the reception unit 1221. For example, the determination unit 1224 determines whether or not the answer from the requester (C) to the question satisfies a predetermined standard (FIG. 3: S338). In addition, the determination unit 1224 determines whether or not the two-dimensional code password input to the mobile terminal 710 is suitable (FIG. 8: S808), and whether or not the position of the mobile terminal 710 is within a predetermined range (for example, the requester (C) actually visits the tomb 700 and determines whether or not a password has been entered (FIG. 8: S842).
  • the transmission unit 1225 transmits various information via the network interface 1210. For example, the transmission unit 1225 transmits the result of processing of the registration request by the registration processing unit 1222 to inform the registration requester and related parties. For example, the transmitting unit 1225 confirms that the administrator has been registered for the deceased person (A) or the person who should become the administrator (FIG. 2A: S208), and the deceased person (A). Alternatively, a registration confirmation (FIG. 2B: S228) that the post-mortem information of the deceased (A) has been registered is transmitted to the manager (B). In addition, the transmission unit 1225 transmits the information presented by the presentation unit 1223, that is, the content of the answer according to the relationship on the SNS to the administrator (B) (FIG. 3: S306).
  • the transmission unit 1225 transmits the response result based on the response content selected by the administrator (B) and the determination result determined by the determination unit 1224 to the administrator (B) or the requester (C).
  • the transmitter 1225 sends the requested post-submission information (FIG. 3: S318) to the requester (C), the request is rejected (FIG. 3: S324), or a predetermined question (FIG. 3). : S330) and a substitute service and a password for a two-dimensional code are transmitted together with post-mortem information (see: FIG. 6).
  • the transmission unit 1225 transmits an answer to the question (FIG. 3: S350) and the determination result (FIG.
  • FIG. 8: S820 the transmission unit 1225 sends the requester (C) to the manager (B) where the two-dimensional code is installed (grave, funeral place, legal place, ossuary place) Etc.) (FIG. 8: S820), the requester (C) receives information about the deceased (A) to be displayed on the mobile terminal 710 (FIG. 8: S826. For example, FIG. 10). Web site).
  • the storage unit 1230 is configured by a storage device such as a hard disk drive, SSD, or RAM, and stores various programs necessary for executing processing in the arithmetic processing unit 1220, data required for executing various programs, and the like.
  • the storage unit 1230 can include a nonvolatile memory, and the nonvolatile memory includes a non-transitory computer-readable storage medium.
  • the storage unit 1230 stores a user information DB 1232, a post-death use DB 1234, and a check-in DB 1236.
  • the user information DB 1232 stores SNS user information.
  • the user information DB 1232 is an SNS account, an ID, a password, a profile, another connected user, a group to which the user belongs, a deceased, and whether it is an administrator. Are stored in association with each other. Therefore, the user information DB 1232 also stores the SNS relationship (for example, the table 400 in FIG. 4) between the deceased person who is one user and the requester who is another user.
  • the post-death use DB 1234 is for each deceased (A), information on the manager (B), post-death information of the deceased (A), contents of questions to the requester (C), contents of answers to this question, contents of proxy services, And 2D code information (whether or not the 2D code is provided in the grave etc., if provided, its password and installation location, and if provided, displayed by reading the 2D code)
  • 2D code information whether or not the 2D code is provided in the grave etc., if provided, its password and installation location, and if provided, displayed by reading the 2D code
  • Various information such as information on the deceased person (eg, information such as the SNS site in FIG. 5A and the Web site 1000 in FIG. 10) is stored in association with each other.
  • the check-in DB 1236 For each deceased person (A), the check-in DB 1236 associates the requester (C) with a place where a two-dimensional code for the deceased person (A) is provided (the funeral place, legal place, grave and ossuary of the deceased person (A)) Whether or not the user has visited (checked in) or the like in association with the date and number of times. Therefore, the check-in DB 1236 also stores the table of FIG.
  • the check-in DB 1236 is configured to be accessible to the administrator (B) via the network 130, and the administrator (B) visits the grave of the deceased (A) when and how often the user of the SNS.
  • the SNS server 120 uses the content recorded in the check-in DB 1236 to temporarily or regularly contact a user who has visited the place where the two-dimensional code is installed (for example, one round of excuses, It is also possible to send a notice of a third death, a mourning notice, etc.).
  • FIG. 12 is a block diagram showing the client terminal 110B of the administrator (B).
  • the client terminal 110B is an information processing apparatus including a network interface 1300, a user interface 1310, an arithmetic processing unit 1320, and a storage unit 1330.
  • the network interface 1300 connects the client terminal 110B to the network 130.
  • the user interface 1310 includes an input unit 1312 and a display unit 1314.
  • the input unit 1312 receives an input / operation from the administrator (B), and includes, for example, a keyboard, a touch panel, a voice input device, and the like.
  • the display unit 1314 displays images such as the presented answer contents (a plurality of options) on the screen, and is configured by various displays such as liquid crystal. Note that the display unit 1314 can constitute a touch panel, and the display unit 1314 can function as an input unit.
  • the arithmetic processing unit 1320 includes one or more processors, and is configured by a CPU, an MPU, or the like.
  • the arithmetic processing unit 1320 operates various functional units by executing programs, modules, and / or instructions stored in the storage unit 1330 based on various inputs.
  • This program or the like is stored in a storage medium such as a CD-ROM or a USB memory, or downloaded via the network 130 and installed in a computer.
  • the arithmetic processing unit 1320 includes a receiving unit 1322 and a transmitting unit 1324 as various functional units.
  • the receiving unit 1322 receives various information from the SNS server 120 via the network interface 1300. For example, the reception unit 1322 performs registration confirmation that the administrator is registered in the SNS server 120 (FIG. 2A: S210) and registration confirmation that the post-mortem information is registered in the SNS server 120 (FIG. 2B: S230). Receive.
  • the receiving unit 1322 receives the response content (a plurality of options) according to the relationship on the SNS presented from the SNS server 120 (FIG. 3: S308). Further, the receiving unit 1322 receives the answer when the requester (C) answers the question (FIG. 3: S352), and when the SNS server 120 determines the answer, the determination result is displayed. Receive (FIG. 3: S346).
  • the receiving unit 1322 receives information that the requester (C) has checked in to the two-dimensional code installation location. (FIG. 8: S822).
  • the transmission unit 1324 transmits various types of information via the network interface 1300. For example, the transmission unit 1324 transmits an administrator (B) registration request (FIG. 2A: S202) and a post-death information registration request (FIG. 2B: S220) to the SNS server 120. Further, the transmission unit 1324 transmits the selection result of the answer contents selected by the administrator (B) (permission, rejection or question) to the SNS server 120 (FIG. 3: S316, S322, S328), In addition to sending the selection result of the response content options (allowed or rejected) selected by the administrator (B) for the answer to the requester (C) question (FIG. 3: S356, 358).
  • an administrator (B) registration request (FIG. 2A: S202)
  • a post-death information registration request (FIG. 2B: S220)
  • the transmission unit 1324 transmits the selection result of the answer contents selected by the administrator (B) (permission, rejection or question) to the SNS server 120 (
  • the storage unit 1330 is configured by a storage device such as a hard disk drive, SSD, or RAM, and stores various programs necessary for executing processing in the arithmetic processing unit 1320, data necessary for executing various programs, and the like.
  • the storage unit 1330 can include a nonvolatile memory, and the nonvolatile memory includes a non-transitory computer-readable storage medium.
  • the storage unit 1330 stores software (for example, a web browser or an application) for using the SNS provided by the SNS server 120.
  • the storage unit 1330 temporarily stores various information transmitted from the SNS server 120.
  • the SNS server 120 of the present embodiment described above provides an SNS including a requester (C) as a first user and an administrator (B) managing an SNS account for the deceased (A) as users.
  • SNS server 120 that receives a request for information related to the deceased person (A) after death from the requester (C), the first user,
  • a presentation unit 1223 that presents to the administrator (B) information corresponding to the SNS relationship between the requester (C) who is a user and the deceased (A).
  • the information processing apparatus 110B of the administrator (B) of this embodiment is connected to the SNS server 120 that provides SNS to the user via the network 130, and manages the SNS account for the deceased (A).
  • the information processing apparatus 110B which transmits information related to the death of the deceased (A) to the SNS server 120 for registration, and a first user (requester (user) who is one of the users. C)), when a request for information registered in the SNS server 120 is made, the first user (requester (C)) and the deceased (A) as the response content to the request from the SNS server 120
  • a receiving unit 1322 for receiving the response content presented according to the relationship on the SNS.
  • information related to the death of the deceased can be shared on the SNS within an appropriate range.
  • the deceased person (A) registered the SNS account for the deceased person (A) himself before life and was one of the SNS users before his life was explained.
  • the administrator (B) registers an SNS account for the deceased (A) and manages the SNS account as described above. Can be applied.
  • the above-mentioned “SNS account for the deceased (A)” refers to the SNS account that the deceased (A) registered before birth, the SNS account that was transferred from this SNS account, and the deceased (A) It also includes an SNS account registered by the administrator (B) for the deceased (A) before or after death.
  • the deceased (A) may be configured to automatically or manually classify users who have connections on the SNS before life, and the above questions are presented according to the classified categories. It may be.

Abstract

Provided is an SNS server 120, which provides an SNS which includes among users thereof a first user (C), and an administrator (B) who administers an SNS account for a decedent (A). Said SNS server 120 comprises: a receiving unit 1221 which receives, from the first user (C), a request for after-death information of the decedent (A); and a presentation unit 1223 which presents to the administrator (B), as response content to the request, content based on the SNS relation between the first user (C) and the decedent (A).

Description

SNSサーバ、SNSサーバによって実行される方法、管理者の情報処理装置、管理者の情報処理装置によって実行される方法、プログラムSNS server, method executed by SNS server, information processing apparatus for administrator, method executed by information processing apparatus for administrator, program
 本発明は、SNS(Social Networking Service:ソーシャル・ネットワーキング・サービス)を提供するSNSサーバの技術に関するものである。 The present invention relates to the technology of an SNS server that provides SNS (Social Networking Service).
 友人や恩師の墓参りをしたいときに、その墓がどこにあるのかがわからないことがある。通常は遺族等に問い合わせることになるが、その連絡先を探すのが大変なこともある。もし、故人がFacebook(登録商標)などのSNSの利用者で、自身のSNSサイトにお墓の情報を載せているのであれば便利である。しかし、一般に墓は死亡後に作られるため、生前に墓の情報を自身のSNSサイトに載せておくことができない。一方、没後は、故人はもとより、第三者も故人のSNSアカウントにログインできないため、同様に故人のSNSサイトにお墓の情報を載せることができない。 When you want to visit the grave of a friend or teacher, you may not know where the grave is. Usually, you will contact the bereaved family, but it may be difficult to find contact information. It is convenient if the deceased is a SNS user such as Facebook (registered trademark) and grave information is posted on his / her SNS site. However, since the grave is generally made after death, the grave information cannot be put on its own SNS site before life. On the other hand, after the death, not only the deceased, but also third parties cannot log into the SNS account of the deceased.
 もっとも、故人のアカウントを管理するアカウント管理人を設定することができるSNSも存在している(参照:非特許文献1の182~183頁)。 However, there are also SNSs that can set an account administrator who manages the account of the deceased (see Non-Patent Document 1, pages 182 to 183).
 しかし、アカウント管理人が故人のSNSサイトに墓の情報をそのまま載せることは必ずしも望ましくない。例えば、誰もが故人の墓の所在地を見ることができると、故人との関係によっては遺族がそういった情報を伝えたくない人にまで情報が伝わるおそれがある。 However, it is not always desirable for the account administrator to post the grave information on the deceased SNS site. For example, if anyone can see the location of the deceased's grave, depending on the relationship with the deceased, there is a risk that the information will be transmitted to those who the bereaved do not want to convey such information.
 そこで、本発明は、故人の没後に関わる情報を適切な範囲で共有することができるSNSサーバの技術を提供することを目的とする。 Therefore, an object of the present invention is to provide a technology for an SNS server that can share information related to the deceased's death within an appropriate range.
 本発明の一態様に係るSNSサーバは、第1のユーザと、故人用のSNSアカウントを管理する管理者とを利用者に含むSNSを提供するSNSサーバであって、第1のユーザから、故人の没後に関わる情報を求めるリクエストを受信する受信部と、リクエストに対する回答内容として、第1のユーザと故人とのSNS上の関係に応じたものを管理者に提示する提示部と、を備える。 An SNS server according to an aspect of the present invention is an SNS server that provides an SNS including a first user and an administrator who manages an SNS account for a deceased user. A receiving unit that receives a request for information related to the death of the user, and a presentation unit that presents to the administrator a response according to the SNS relationship between the first user and the deceased as a response to the request.
 本発明の一態様に係るSNSサーバによって実行される方法は、第1のユーザと、故人用のSNSアカウントを管理する管理者とを利用者に含むSNSを提供するSNSサーバによって実行される方法であって、第1のユーザから、故人の没後に関わる情報を求めるリクエストを受信することと、リクエストに対する回答内容として、第1のユーザと故人とのSNS上の関係に応じたものを管理者に提示することと、を含む。 The method performed by the SNS server which concerns on 1 aspect of this invention is a method performed by the SNS server which provides SNS which contains a 1st user and the administrator who manages the SNS account for deceased in a user. The administrator receives a request from the first user for information related to the deceased's death, and the content of the response to the request corresponds to the SNS relationship between the first user and the deceased. Presenting.
 本発明の一態様に係るプログラムは、第1のユーザと、故人用のSNSアカウントを管理する管理者とを利用者に含むSNSを提供するSNSサーバに、第1のユーザから、故人の没後に関わる情報を求めるリクエストを受信することと、リクエストに対する回答内容として、第1のユーザと前記故人との前記SNS上の関係に応じたものを管理者に提示することと、を実行させる。 A program according to an aspect of the present invention provides a SNS server that provides an SNS including a first user and an administrator who manages an SNS account for a deceased user to the SNS server after the death of the deceased. Receiving a request for related information and presenting to the administrator a response corresponding to the request according to the SNS relationship between the first user and the deceased.
 本発明の一態様に係る管理者の情報処理装置は、利用者にSNSを提供するSNSサーバにネットワークを介して接続され、故人用のSNSアカウントを管理する管理者の情報処理装置であって、故人の没後に関わる情報を登録のためSNSサーバに送信する送信部と、利用者の一人である第1のユーザから、SNSサーバに登録された情報を求めるリクエストがされた場合に、SNSサーバから、リクエストに対する回答内容として第1のユーザと故人とのSNS上の関係に応じて提示された回答内容を受信する受信部と、を備える。 An administrator information processing apparatus according to one aspect of the present invention is an administrator information processing apparatus that is connected to an SNS server that provides an SNS to a user via a network and manages an SNS account for a deceased person. When a request for information registered in the SNS server is made from a transmission unit that transmits information related to the death of the deceased to the SNS server for registration and a first user who is one of the users, the SNS server A receiving unit that receives the response content presented according to the SNS relationship between the first user and the deceased as the response content to the request.
 本発明の一態様に係る管理者の情報処理装置によって実行される方法は、利用者にSNSを提供するSNSサーバにネットワークを介して接続され、故人用のSNSアカウントを管理する管理者の情報処理装置によって実行される方法であって、故人の没後に関わる情報を登録のためSNSサーバに送信することと、利用者の一人である第1のユーザから、SNSサーバに登録された情報を求めるリクエストがされた場合に、SNSサーバから、リクエストに対する回答内容として第1のユーザと故人とのSNS上の関係に応じて提示された回答内容を受信することと、を含む。 A method executed by an administrator information processing apparatus according to an aspect of the present invention is an information processing by an administrator who manages an SNS account for a deceased who is connected to an SNS server that provides an SNS to a user via a network. A method executed by the apparatus, which transmits information related to the death of the deceased to the SNS server for registration, and requests for information registered in the SNS server from a first user who is one of the users Receiving the response content presented according to the SNS relationship between the first user and the deceased as the response content to the request from the SNS server.
 本発明の一態様に係るプログラムは、利用者にSNSを提供するSNSサーバにネットワークを介して接続され、故人用のSNSアカウントを管理する管理者の情報処理装置に、故人の没後に関わる情報を登録のためSNSサーバに送信することと、利用者の一人である第1のユーザから、SNSサーバに登録された情報を求めるリクエストがされた場合に、SNSサーバから、リクエストに対する回答内容として第1のユーザと故人とのSNS上の関係に応じて提示された回答内容を受信することと、を実行させる。 A program according to an embodiment of the present invention is connected to an SNS server that provides an SNS to a user via a network, and information related to the deceased's death is stored in an information processing apparatus of an administrator who manages an SNS account for the deceased. When a request for information registered in the SNS server is sent from the first user, one of the users, to the SNS server for registration, the SNS server gives the first response content for the request. Receiving the response content presented in accordance with the SNS relationship between the user and the deceased.
実施形態に係るSNSサーバを含む情報処理システムの概略図である。1 is a schematic diagram of an information processing system including an SNS server according to an embodiment. 図1の情報処理システムにおいて管理者を登録するプロセスを示すフロー図である。It is a flowchart which shows the process which registers an administrator in the information processing system of FIG. 図1の情報処理システムにおいて故人の没後情報を登録するプロセスを示すフロー図である。It is a flowchart which shows the process which registers the deceased's death information in the information processing system of FIG. 図1の情報処理システムにおいて故人の没後情報を共有するプロセスを示すフロー図である。FIG. 2 is a flowchart showing a process of sharing deceased information after death in the information processing system of FIG. 1. 図3のプロセスに用いる、要求者と故人とのSNS上の関係を示すテーブルの一例を示す図である。It is a figure which shows an example of the table which shows the relationship on the SNS of a requester and a deceased used for the process of FIG. 図3のプロセスで現れる、故人のSNSサイトの画面の一例を示す模式図である。It is a schematic diagram which shows an example of the screen of a deceased SNS site which appears in the process of FIG. 図2Bのプロセスで現れる、管理者の画面の一例を示す模式図である。It is a schematic diagram which shows an example of the screen of the administrator who appears in the process of FIG. 2B. 図3のプロセスで現れる、要求者の画面の一例を示す模式図である。It is a schematic diagram which shows an example of a requester's screen which appears in the process of FIG. 図3のプロセスで現れる、管理者の画面の一例を示す模式図である。It is a schematic diagram which shows an example of the screen of an administrator who appears in the process of FIG. 図3のプロセスで現れる、管理者の画面の一例を示す模式図である。It is a schematic diagram which shows an example of the screen of an administrator who appears in the process of FIG. 図3のプロセスで現れる、管理者の画面の一例を示す模式図である。It is a schematic diagram which shows an example of the screen of an administrator who appears in the process of FIG. 図3のプロセスにおいて故人の没後情報を受信したときの、要求者の画面の一例を示す模式図である。It is a schematic diagram which shows an example of a requester's screen when the deceased's death information is received in the process of FIG. 二次元コードを設けた墓と実施形態に係る情報処理システムとを示す概略図である。It is the schematic which shows the grave which provided the two-dimensional code, and the information processing system which concerns on embodiment. 図7の情報処理システムが二次元コードを読み込んだときの読取処理プロセスを示すフロー図である。FIG. 8 is a flowchart showing a reading process when the information processing system of FIG. 7 reads a two-dimensional code. 図7の読取処理プロセスにおいて、二次元コードを設けた墓に対する要求者のチェックインを記録したテーブルの一例を示す図である。It is a figure which shows an example of the table which recorded the requester's check-in with respect to the grave which provided the two-dimensional code in the reading process of FIG. 図7の読取処理プロセスにおいて要求者のモバイル端末の画面に現れるWebサイトの一例を示す模式図である。FIG. 8 is a schematic diagram illustrating an example of a Web site that appears on the screen of a requester's mobile terminal in the reading process of FIG. 7. 図1の情報処理システムにおけるSNSサーバを示すブロック図である。It is a block diagram which shows the SNS server in the information processing system of FIG. 図1の情報処理システムにおける管理者のクライアント端末を示すブロック図である。It is a block diagram which shows the client terminal of the administrator in the information processing system of FIG.
 上記の添付図面を参照して、本発明の好適な実施形態について説明する。 Preferred embodiments of the present invention will be described with reference to the accompanying drawings.
 図1に示すように、情報処理システム100は、複数のクライアント端末110A、110B、110C-1、110C-2、…110C-N(以下、総称して「110」と付することもある。)及びSNSサーバ120がネットワーク130に接続可能に構成されている。ネットワーク130は、LAN、WAN、有線あるいは無線のネットワーク、又は、インターネットなどで構成される。 As shown in FIG. 1, the information processing system 100 includes a plurality of client terminals 110A, 110B, 110C-1, 110C-2,... 110C-N (hereinafter may be collectively referred to as “110”). The SNS server 120 is configured to be connectable to the network 130. The network 130 is configured by a LAN, a WAN, a wired or wireless network, the Internet, or the like.
 クライアント端末110は、表示画面を有するコミュニケーション装置又はコンピュータで構成することができ、例えば、デスクトップ型、ラップトップ型あるいはタブレット型のコンピュータ、PDA、携帯電話又はスマートフォンで構成される。クライアント端末110は、SNSサーバ120が提供するSNSを利用するためのソフトウェア(例えば、ウェブブラウザやアプリケーション140)を有している。クライアント端末110をSNSの利用者の種類で区分けすると、故人(A)のクライアント端末110Aと、管理者(B)のクライアント端末110Bと、要求者(C1、C2、…CN。以下、総称して「C」と付することもある。)のクライアント端末110C-1、110C-2、…110C―Nと、に分けられる。故人(A)、管理者(B)及び要求者(C)は、SNSサーバ120が提供するSNSに会員登録又は利用登録された利用者である。故人(A)のクライアント端末110Aは、故人(A)が生前に自身のSNSサイトを利用するのに使用していたものである。管理者(B)のクライアント端末110Bは、管理者(B)が故人(A)用のSNSアカウントを管理するのに使用するものである。管理者(B)は、例えば、故人(A)の遺族又は友人のほか、エージェント(葬儀業者、法事業者、石材業者、霊園業者など)が務めることができる。要求者(C1、C2、…CN)のクライアント端末110C-1、110C-2、…110C―Nは、要求者(C1、C2、…CN)が故人(A)の没後情報をリクエストするのに使用するものである。 The client terminal 110 can be configured by a communication device or a computer having a display screen, and is configured by, for example, a desktop type, laptop type or tablet type computer, PDA, mobile phone, or smartphone. The client terminal 110 has software (for example, a web browser or an application 140) for using the SNS provided by the SNS server 120. When the client terminal 110 is classified according to the type of SNS user, the client terminal 110A of the deceased (A), the client terminal 110B of the administrator (B), and the requesters (C1, C2,... CN. The client terminals 110C-1, 110C-2,... 110C-N may be divided into “C”. The deceased (A), the administrator (B), and the requester (C) are users who are registered or registered for use in the SNS provided by the SNS server 120. The deceased (A) client terminal 110A is used by the deceased (A) to use his / her SNS site before his / her life. The client terminal 110B of the administrator (B) is used by the administrator (B) to manage the SNS account for the deceased (A). The manager (B) can be, for example, an agent (funeral trader, lawyer, stone trader, cemetery trader, etc.) in addition to the bereaved family or friend of the deceased (A). The client terminals 110C-1, 110C-2,... 110C-N of the requester (C1, C2,... CN) use the requester (C1, C2,... CN) to request the deceased person's (A) death information. It is what you use.
 SNSサーバ120は、クライアント端末110にSNS機能を提供する情報処理装置である。SNSサーバ120は、SNS機能を利用する利用者の情報を記憶している。記憶する利用者の情報は、例えば、利用者が自身のSNSアカウントにログインするためのID及びパスワードのほか、生年月日、出身地、高校、大学、職歴及び趣味等のプロフィール、さらには利用者が所属するグループ等を含むことが可能である。また、このプロフィールやグループには様々な項目を含むことが可能であり、各項目について公開範囲を設定することが可能である。そして、SNSアカウントにログインすることで表示される利用者のSNSサイトにおいては、SNSの利用者同士がつながりを設定することが可能であるほか、SNSの利用者同士でグループを作成することも可能である。また、SNSサーバ120は、このSNSを利用するためのソフトウェアとは別のソフトウェアに関して利用者が保存又は登録している連絡先にアクセス可能に構成されてもよい。詳細は図11で後述するが、SNSサーバ120は、上記の利用者の情報に加えて、管理者(B)の情報や、故人(A)の没後情報のほか、故人(A)と要求者(C)とのSNS上の関係についての情報なども記憶する。 The SNS server 120 is an information processing apparatus that provides the client terminal 110 with an SNS function. The SNS server 120 stores information on users who use the SNS function. User information to be stored includes, for example, the ID and password for the user to log in to his / her SNS account, his / her birth date, hometown, high school, university, work history, hobbies and other profiles, as well as the user Can be included. In addition, various items can be included in the profile or group, and a disclosure range can be set for each item. And in the user's SNS site displayed by logging in to the SNS account, it is possible for SNS users to set up connections, and to create groups with SNS users. It is. In addition, the SNS server 120 may be configured to be able to access contacts stored or registered by the user regarding software different from software for using the SNS. Although details will be described later with reference to FIG. 11, in addition to the above-described user information, the SNS server 120 includes the information on the manager (B), the post-mortem information of the deceased (A), the deceased (A) and the requester Information on the SNS relationship with (C) is also stored.
 図2Aは、故人(A)用のSNSアカウントを管理する管理者(B)を登録するプロセスを示すフロー図である。故人(A)は、自身のSNSアカウントを没後に管理する管理者(B)を生前に登録する場合、その依頼をSNSサーバ120に送信する(S200)。故人(A)が生前に登録しなかった場合には、管理者(B)となるべき者が、故人(A)の没後に管理者の登録依頼をSNSサーバ120に送信する(S202)。SNSサーバ120は、故人(A)用のSNSアカウントの登録依頼を受信し(S204)、管理者(B)を登録する(S206)。そして、SNSサーバ120はその登録確認を管理者(B)に送信し(S208)、管理者(B)はこれを受信する(S210)。故人(A)が生前に管理者登録を依頼した場合には、登録確認が故人(A)にも送信され、故人(A)はこれを受信する(S212)。なお、登録依頼を行う者と実際に管理者となる者とは異なっていてもよい。例えば、葬儀業者などが故人の遺族を管理者(B)に指定する旨の登録依頼をSNSサーバ120に送信することも可能である。 FIG. 2A is a flowchart showing a process of registering an administrator (B) who manages an SNS account for the deceased (A). When the deceased person (A) registers the manager (B) who manages his / her SNS account after his death, the deceased person (A) transmits the request to the SNS server 120 (S200). If the deceased person (A) did not register before his / her lifetime, the person who should become the administrator (B) transmits an administrator registration request to the SNS server 120 after the deceased person (A) died (S202). The SNS server 120 receives the registration request for the SNS account for the deceased (A) (S204), and registers the administrator (B) (S206). Then, the SNS server 120 transmits the registration confirmation to the administrator (B) (S208), and the administrator (B) receives this (S210). When the deceased person (A) requests administrator registration before his / her lifetime, the registration confirmation is also transmitted to the deceased person (A), and the deceased person (A) receives it (S212). Note that the person who requests registration may be different from the person who actually becomes the administrator. For example, it is also possible for a funeral company or the like to send a registration request to the SNS server 120 to designate the deceased bereaved as the manager (B).
 図2Bは、故人(A)の没後情報を登録するプロセスを示すフロー図である。管理者(B)は、故人(A)の没後情報を登録する依頼をSNSサーバ120に送信する(S220)。故人(A)が生前に自身の没後情報を登録できる場合には、その依頼をSNSサーバ120に送信することも可能である(S222)。例えば、墓がすでに存在している場合には、故人(A)は生前に自身の墓情報の登録依頼をSNSサーバ120に送信することができる。SNSサーバ120は、没後情報の登録依頼を受信し(S224)、没後情報を登録する(S226)。そして、SNSサーバ120はその登録確認を管理者(B)に送信し(S228)、管理者(B)はこれを受信する(S230)。これにより、管理者(B)は故人(A)の没後情報がSNSサーバ120に登録されたことを確認することができる。故人(A)が生前に自身の没後情報の登録を依頼した場合には、登録確認が故人(A)にも送信され、故人(A)はこれを受信する(S232)。SNSサーバ120に登録された故人(A)の没後情報は、非公開に設定される。 FIG. 2B is a flowchart showing a process for registering post-mortem information of the deceased (A). The administrator (B) transmits a request for registering post-mortem information of the deceased (A) to the SNS server 120 (S220). If the deceased person (A) can register his / her post-mortem information before his / her lifetime, the request can be transmitted to the SNS server 120 (S222). For example, when the grave already exists, the deceased (A) can send a registration request for his / her grave information to the SNS server 120 before his / her life. The SNS server 120 receives the post-death information registration request (S224), and registers the post-death information (S226). Then, the SNS server 120 transmits the registration confirmation to the administrator (B) (S228), and the administrator (B) receives this (S230). Thereby, the administrator (B) can confirm that the deceased information of the deceased (A) is registered in the SNS server 120. When the deceased person (A) requests registration of his / her death information before his / her lifetime, a registration confirmation is also transmitted to the deceased person (A), and the deceased person (A) receives this (S232). The post-death information of the deceased person (A) registered in the SNS server 120 is set to be private.
 ここで、故人(A)の没後情報とは、故人(A)の没後に関わる情報をいい、例えば、故人(A)の葬儀、法事及び墓の少なくとも一つに関する情報を含むことができる。具体的に、葬儀に関する情報は、葬儀の日時、場所、喪主、形式などについての情報である。法事に関する情報は、法事の日時、場所、主催者、食事の有無などについての情報である。墓に関する情報は、墓の場所などについての情報である。 Here, the post-mortem information of the deceased (A) refers to information related to the deceased (A) after his death, and may include, for example, information on at least one of the deceased (A) funeral, the legal affairs, and the grave. Specifically, the information on the funeral is information on the date, place, mourner, form, etc. of the funeral. The information on the legal affairs is information on the date and time of the legal affairs, the place, the organizer, the presence of meals, and the like. The information on the grave is information on the location of the grave.
 図3は、故人(A)の没後情報を共有するプロセスを示すフロー図である。このプロセスは、要求者(C)より、故人(A)の没後情報を求めるリクエストがSNSサーバ120に送信されることで始まる(S300)。SNSサーバ120は、没後情報のリクエストを受信し(S302)、要求者(C)と故人(A)とのSNS上の関係を特定する(S304)。例えば、SNSサーバ120は、要求者(C)が故人(A)とSNS上でのつながりを有することを特定したり、また、要求者(C)が故人(A)とSNS上で特別なグループやカテゴリーに属していることを特定したりする。その結果、SNSサーバ120は、リクエストに対する回答内容を管理者(B)に提示するために、特定したSNS上の関係に応じた回答内容を管理者(B)に送信する(S306)。管理者(B)は、提示された回答内容を受信する(S308)。提示された回答内容は、故人(A)の没後情報を伝えることを許可する選択肢(S310)、これを拒否する選択肢(S312)、及び、故人(A)に関する質問を問う選択肢(S314)のうち、SNS上の関係に応じたものが1つ以上含まれる。 FIG. 3 is a flow diagram showing a process for sharing information after the death of the deceased (A). This process starts when the requester (C) sends a request for information on the death of the deceased (A) to the SNS server 120 (S300). The SNS server 120 receives a request for posthumous information (S302), and specifies the SNS relationship between the requester (C) and the deceased (A) (S304). For example, the SNS server 120 specifies that the requester (C) has a connection with the deceased (A) on the SNS, or the requester (C) has a special group on the SNS with the deceased (A). Or that it belongs to a category. As a result, the SNS server 120 transmits the response content corresponding to the identified relationship on the SNS to the administrator (B) in order to present the response content to the request to the administrator (B) (S306). The administrator (B) receives the presented answer content (S308). The presented answer content includes an option (S310) that allows the deceased person (A) to pass after death information, an option (S312) that rejects the option, and an option (S314) that asks questions about the deceased (A). , One or more corresponding to the relationship on the SNS is included.
 管理者(B)が許可の選択肢を選択した場合(S310)、その旨がSNSサーバ120に送信される(S316)。これに応答して、SNSサーバ120は、要求者(C)に対して、リクエストされた没後情報を送信する(S318)。こうして、要求者(C)は、要求どおり、故人(A)の没後情報を受信する(S320)。一方、管理者(B)が拒否の選択肢を選択した場合(S312)、その旨がSNSサーバ120に送信される(S322)。これに応答して、SNSサーバ120は、要求者(C)に対してリクエスト拒否の旨を送信する(S324)。こうして、要求者(C)は、リクエストが拒否された旨を受信する(S326)。 When the administrator (B) selects a permission option (S310), the fact is transmitted to the SNS server 120 (S316). In response to this, the SNS server 120 transmits the requested post-death information to the requester (C) (S318). Thus, the requester (C) receives the post-death information of the deceased (A) as requested (S320). On the other hand, when the administrator (B) selects a rejection option (S312), the fact is transmitted to the SNS server 120 (S322). In response to this, the SNS server 120 transmits a request rejection message to the requester (C) (S324). Thus, the requester (C) receives a notification that the request has been rejected (S326).
 あるいは、管理者(B)が質問の選択肢を選択した場合は(S314)、その旨がSNSサーバ120に送信される(S328)。これに応答して、SNSサーバ120は、要求者(C)に対して、故人(A)に関する質問を送信する(S330)。要求者(C)は、質問を受信し(S332)、質問に回答すると(S334)、SNSサーバ120は、その回答を受信し(S336)、その回答が所定の基準を満たすかどうかを判断する(S338)。所定の基準は、回答があっているかどうか、あるいは回答にスコアをつける場合にはそのスコアが所定値以上の場合かどうかとすることができる。所定の基準を満たす場合(S340)、SNSサーバ120は、要求者(C)に対して、リクエストされた没後情報を送信する(S318)。所定の基準を満たさない場合(S342)、SNSサーバ120は、要求者(C)に対してリクエスト拒否の旨を送信する(S324)。また、いずれの場合であっても、SNSサーバ120は、回答の判断結果を管理者(B)に送信し(S344)、管理者(B)は、これを受信する(S346)。したがって、管理者(B)は、質問をなげた要求者(C)に没後情報が伝わったのかどうかを確認することができる。 Alternatively, when the administrator (B) selects the question option (S314), the fact is transmitted to the SNS server 120 (S328). In response to this, the SNS server 120 transmits a question regarding the deceased (A) to the requester (C) (S330). When the requester (C) receives the question (S332) and answers the question (S334), the SNS server 120 receives the answer (S336) and determines whether the answer satisfies a predetermined standard. (S338). The predetermined standard can be whether or not there is an answer, or if a score is given to the answer, whether or not the score is a predetermined value or more. When the predetermined standard is satisfied (S340), the SNS server 120 transmits the requested post-death information to the requester (C) (S318). If the predetermined standard is not satisfied (S342), the SNS server 120 transmits a request rejection message to the requester (C) (S324). In any case, the SNS server 120 transmits the answer determination result to the administrator (B) (S344), and the administrator (B) receives this (S346). Therefore, the manager (B) can confirm whether or not the post-death information has been transmitted to the requester (C) who asked the question.
 他の実施態様では、図3に破線で示すように、質問に対する回答を管理者(B)に送信し(S350)、回答をSNSサーバ120で判断しないようにしてもよい。すなわち、回答の判断主体を管理者(B)としてもよい。この場合、管理者(B)は回答を受信すると(S352)、故人(A)の没後情報を伝えることを許可する選択肢(S354)と、これを拒否する選択肢(S356)とが提示される。管理者(B)の判断により、許可の選択肢が選択されると、その旨がSNSサーバ120に送信され(S358)、SNSサーバ120から要求者(C)に没後情報が送信される(S318)。一方、管理者(B)の判断により、拒否の選択肢が選択されると、その旨がSNSサーバ120に送信され(S360)、SNSサーバ120から要求者(C)にリクエスト拒否の旨が送信される(S324)。 In another embodiment, as shown by a broken line in FIG. 3, an answer to the question may be transmitted to the administrator (B) (S350), and the answer may not be determined by the SNS server 120. That is, the determination subject of the answer may be the administrator (B). In this case, when the administrator (B) receives the answer (S352), an option (S354) that permits the passing of the deceased person (A) 's death information and an option (S356) that rejects it are presented. When a permission option is selected based on the judgment of the administrator (B), a message to that effect is transmitted to the SNS server 120 (S358), and postmortem information is transmitted from the SNS server 120 to the requester (C) (S318). . On the other hand, when a rejection option is selected by the administrator (B), a message to that effect is transmitted to the SNS server 120 (S360), and a request rejection message is transmitted from the SNS server 120 to the requester (C). (S324).
 このように、本実施形態では、SNSを利用して、要求者(C)から故人(A)の没後情報を求めるリクエストを受け付け、そのリクエストに対して、要求者(C)と故人(A)とのSNS上の関係に応じた回答内容を管理者(B)に提示する。これにより、要求者(C)にしてみれば、故人(A)の遺族の連絡先が分からない場合でも、また、そのような連絡先が分かっている場合でも、遺族に事情を説明することなく故人(A)の没後情報をSNS上で尋ねることができるので、便利である。また、管理者(B)にしてみれば、要求者(C)が故人(A)と生前にどういう関係であったのかを知らなくても、リクエストに対してどのように応えるべきかという判断材料が提示されるので、故人(A)の没後情報を適切な範囲で提供することができる。 As described above, in the present embodiment, a request for the death information of the deceased (A) is received from the requester (C) using the SNS, and the requester (C) and the deceased (A) are requested in response to the request. The response content corresponding to the relationship on the SNS is presented to the administrator (B). As a result, even if the requester (C) does not know the contact information of the deceased's (A) survivor, or if such contact is known, the survivor will not be explained. It is convenient because it is possible to ask on the SNS after the death of the deceased (A). In addition, for the manager (B), it is necessary to determine how the requester (C) should respond to the request without knowing the relationship between the deceased (A) and his / her life. Is presented, it is possible to provide post-mortem information of the deceased (A) within an appropriate range.
 図4は、要求者(C)と故人(A)とのSNS上の関係を示すテーブル400の一例を示す図である。このテーブル400は、例えば図3の特定ステップ(S304)で用いられるものであり、SNSサーバ120に保存されている。図4に示すように、要求者C1~C4は、故人(A)とはSNS上でつながりを有している。このつながりは、例えば要求C1~C4及び故人(A)の一方が他方につながり申請を送り、他方がつながり申請を許可することで設定される。 FIG. 4 is a diagram illustrating an example of a table 400 indicating the SNS relationship between the requester (C) and the deceased (A). This table 400 is used, for example, in the specific step (S304) of FIG. 3, and is stored in the SNS server 120. As shown in FIG. 4, the requesters C1 to C4 are connected to the deceased (A) on the SNS. This connection is set, for example, when one of the requests C1 to C4 and the deceased (A) sends a connection application to the other and the other permits the connection application.
 要求者C1は、さらに、故人(A)と同じグループに所属している。このグループは、要求者C1、故人(A)又は他のグループメンバーによってSNS上で作られたものであり、このグループにおいては、グループメンバーが自身の没後情報を他のグループメンバーに伝えることを生前に許可している。すなわち、要求者C1及び故人(A)がこのグループに所属していることで、故人(A)は自身の没後情報を要求者C1に伝えることをSNS上で生前に許可している。なお、他の実施態様においては、このようなグループに所属しなくとも、故人(A)は個別に要求者C1に対してそのような生前許可を設定することも可能である。このような要求者C1の属性に鑑み、SNSサーバ120は、要求者C1からのリクエストに対する回答内容として、少なくとも、故人(A)の没後情報を伝えることを許可する選択肢(図3:S310)を管理者(B)に提示する。 Requester C1 further belongs to the same group as the deceased (A). This group was created on the SNS by the requester C1, the deceased (A), or another group member. In this group, the group members are not allowed to share their post-mortem information with other group members. Allowed to. That is, because the requester C1 and the deceased (A) belong to this group, the deceased (A) allows the requester C1 to transmit his / her death information to the requester C1 on the SNS. In other embodiments, the deceased person (A) can individually set such a pre-permission for the requester C1 without belonging to such a group. In view of such attributes of the requester C1, the SNS server 120 has at least an option (FIG. 3: S310) that permits transmission of the deceased person (A) 's death information as a response to the request from the requester C1. Present it to the administrator (B).
 要求者C2~C4は、上記のグループには所属していない。このため、故人(A)は、自身の没後情報を要求者(C2~C4)に伝えることをSNS上で生前に許可していない。要求者C2及びC3は、それぞれ、故人(A)とカテゴリーa及びbに関して、SNS上の互いのプロフィールを共通にしている。例えば、カテゴリーaは大学であり、カテゴリーbは現在の職場である。一方、要求者C4は、故人(A)とはSNS上で互いのプロフィールを共通にするカテゴリーをもっていない。このような要求者C2~C4の属性に鑑み、SNSサーバ120は、要求者C2~C4からのリクエストに対する回答内容として、少なくとも、故人(A)に関する質問を問う選択肢(図3:S314)を管理者(B)に提示する。要求者C2及びC3に対する質問としては、共通するカテゴリーa及びbに応じたものを提示する。例えば、要求者C2に対する質問としては、「故人(A)が大学(カテゴリーa)のときに所属していたサークル、研究室又はゼミを答えてください。」などという質問とすることができる。要求者C4に対する質問としては、共通するカテゴリーがないため、より一般的あるいはプライベートな内容、例えば故人(A)の趣味、特技、福祉活動などについての質問とすることができる。なお、共通するカテゴリーが複数ある場合には、いずれか一つまたは複数のカテゴリーに応じた質問を提示すればよい。 Requesters C2 to C4 do not belong to the above group. For this reason, the deceased person (A) does not permit his / her death information to be transmitted to the requesters (C2 to C4) on the SNS. Requesters C2 and C3 share a common profile on the SNS with respect to deceased (A) and categories a and b, respectively. For example, category a is a university and category b is a current workplace. On the other hand, the requester C4 does not have a category that shares the profile with the deceased (A) on the SNS. In view of the attributes of the requesters C2 to C4, the SNS server 120 manages at least an option for asking a question regarding the deceased (A) (FIG. 3: S314) as a response to the request from the requesters C2 to C4. To the person (B). As questions to the requesters C2 and C3, questions corresponding to the common categories a and b are presented. For example, the question to the requester C2 can be a question such as “Please answer the circle, laboratory or seminar to which the deceased (A) belonged when he was a university (category a)”. Since there is no common category as a question to the requester C4, it can be a question about a more general or private content, for example, a hobby, a special skill, a welfare activity, etc. of the deceased (A). In addition, when there are a plurality of common categories, a question corresponding to any one or a plurality of categories may be presented.
 要求者C5及びC6は、故人(A)とはSNS上でのつながりを有していないが、それぞれ、SNSサーバ120がアクセス可能な故人(A)の連絡先及びSNSサーバ120がアクセス可能な管理者(B)の連絡先に含まれている者である。これらの連絡先は、SNSサーバ120が提供するSNSを利用するためのソフトウェアとは別のソフトウェアに関して、故人(A)又は管理者(B)が他者の個人情報(名前、住所、電話番号、電子メールなど)を保存又は登録した連絡先である。このような要求者C5及びC6の属性に鑑み、SNSサーバ120は、要求者C5及びC6からのリクエストに対する回答内容として、少なくとも、故人(A)に関する質問を問う選択肢(図3:S314)を管理者(B)に提示する。要求者C5及びC6に対する質問としては、上記の要求者C4に対する質問と同様のものを提示すればよいが、上記の要求者C4に対する質問よりも難易度が高いもの、あるいは、より一層故人(A)のプライベートなことを問うものとしてもよい。 The requesters C5 and C6 have no connection with the deceased (A) on the SNS, but the contacts of the deceased (A) that can be accessed by the SNS server 120 and the management that can be accessed by the SNS server 120, respectively. It is a person included in the contact information of the person (B). These contacts are related to software other than the software for using the SNS provided by the SNS server 120, and the deceased person (A) or the administrator (B) can use personal information (name, address, telephone number, E-mail, etc.). In view of the attributes of the requesters C5 and C6, the SNS server 120 manages at least an option for asking a question about the deceased (A) (FIG. 3: S314) as a response to the request from the requesters C5 and C6. To the person (B). The questions to the requesters C5 and C6 may be the same as the questions to the requester C4 described above, but are more difficult than the questions to the requester C4 or are more deceased (A It may be a question of a private thing).
 要求者C7は、故人(A)とはSNS上でのつながりを有さず、かつ、SNSサーバ120がアクセス可能な故人(A)及び管理者(B)のいずれの連絡先にも含まれていない者である。すなわち、要求者C7は、SNSサーバ120のデータ上及びSNSサーバ120がアクセス可能なデータ上、故人(A)及び管理者(B)との関係を確認できない者である。このような要求者C7の属性に鑑み、SNSサーバ120は、要求者C7からのリクエストに対する回答内容として、少なくとも、故人(A)の没後情報を伝えることを拒否する選択肢(図3:S312)を管理者(B)に提示する。 The requester C7 does not have a connection on the SNS with the deceased person (A), and is included in any contact information of the deceased person (A) and the administrator (B) accessible by the SNS server 120. No one. That is, the requester C7 is a person who cannot confirm the relationship between the deceased (A) and the administrator (B) on the data of the SNS server 120 and the data accessible by the SNS server 120. In view of such attributes of the requester C7, the SNS server 120 has at least an option (FIG. 3: S312) to refuse to convey the deceased person's (A) posthumous information as a response to the request from the requester C7. Present it to the administrator (B).
 図5A~Fは、図2A、B又は図3のプロセスで現れる画面の一例を示す模式図である。図5Aは、故人(A)のSNSサイトの画面を示している。このSNSサイトは、故人(A)用のSNSアカウントに関連付けられたものであり、このSNSアカウントにおけるコンテンツを表示する。このコンテンツには、故人(A)の識別子(名前や写真)を示すフィールド500と、故人(A)のプロフィールへとつながるフィールド502、管理者(B)がログインするための管理者専用フィールド504、要求者(C)が故人(A)につながり申請を送るためのフィールド506、及び、要求者(C)が故人(A)の没後情報をリクエストするためのフィールド508が含まれている。管理者(B)は、管理者専用フィールド504を通じてログインすることで、故人(A)用のSNSアカウントを管理することができる。例えば、管理者(B)は、管理者専用フィールド504を通じて、故人(A)の没後情報やその他の関連情報(後述の代行サービスの情報など)を登録することができる。なお、図5Aの画面は例えば図3のS300の際に現れる。 5A to 5F are schematic diagrams showing examples of screens appearing in the process of FIG. 2A, B or FIG. FIG. 5A shows a screen of the SNS site of the deceased (A). This SNS site is associated with the SNS account for the deceased (A), and displays the content in this SNS account. This content includes a field 500 indicating an identifier (name or photo) of the deceased (A), a field 502 leading to the profile of the deceased (A), an administrator-only field 504 for the administrator (B) to log in, A field 506 for the requester (C) to connect to the deceased (A) and send an application, and a field 508 for the requester (C) to request deceased (A) post-mortem information are included. The administrator (B) can manage the SNS account for the deceased (A) by logging in through the administrator dedicated field 504. For example, the administrator (B) can register postmortem information of the deceased (A) and other related information (information on a proxy service, which will be described later) through the administrator dedicated field 504. Note that the screen of FIG. 5A appears, for example, at S300 of FIG.
 図5Bは、管理者(B)が故人(A)の没後情報を登録するときに現れる、管理者(B)の画面を示している。この画面には、葬儀、法事及び墓に関する情報をそれぞれ入力するためのフィールド510、512及び514が表示される。例えば、管理者(B)は、墓のフィールド514を通じて、故人(A)の墓の場所を登録することができる。また、管理者(B)は、墓のフィールド514を通じて、霊園内における故人(A)の墓の写真を登録することもできる。故人(A)の墓参りをしたい要求者は、墓の所在地のみならず、霊園内の墓の写真もあることで、故人(A)の墓を簡単に見つけることができるようになる。なお、図5Bの画面は例えば図2BのS220の際に現れる。 FIG. 5B shows the screen of the administrator (B) that appears when the administrator (B) registers the deceased's (A) death information. On this screen, fields 510, 512, and 514 for inputting information related to funerals, legal matters, and graves are displayed. For example, the administrator (B) can register the location of the grave of the deceased (A) through the grave field 514. The administrator (B) can also register a photo of the grave of the deceased (A) in the cemetery through the grave field 514. The requester who wants to visit the grave of the deceased (A) can easily find the grave of the deceased (A) by not only the location of the grave but also a picture of the grave in the cemetery. Note that the screen of FIG. 5B appears, for example, at S220 of FIG. 2B.
 図5Cは、要求者(C)が図5Aのフィールド508(没後情報リクエスト)に入力(クリック又はタップ)したときに表示される、要求者(C)の画面を示している。この画面には、葬儀、法事及び墓に関する情報のリクエストを受け付けるフィールド520、522及び524が表示される。要求者(C)がフィールド520、522及び524のいずれかを入力(クリック又はタップ)すると、それに対応するリクエストがSNSサーバ120に送信される。なお、フィールド508は、例えば、アイコン、ボックス又はリンクなどの態様とすることができ、要求者(C)からのリクエストを受け付ける。 FIG. 5C shows the screen of the requester (C) that is displayed when the requester (C) inputs (clicks or taps) the field 508 (post-mortem information request) in FIG. 5A. On this screen, fields 520, 522, and 524 for receiving requests for information on funerals, legal matters, and graves are displayed. When the requester (C) inputs (clicks or taps) any of the fields 520, 522, and 524, a corresponding request is transmitted to the SNS server 120. The field 508 can be an icon, a box, or a link, for example, and accepts a request from the requester (C).
 図5D~Fは、それぞれ、要求者(C)からのリクエストに対する回答内容がSNSサーバ120から提示されたときの、管理者(B)の画面を示している。上述したように、管理者(B)は、SNSサーバ120から、リクエストに対する回答内容として要求者(C)と故人(A)とのSNS上の関係に応じて提示されたものを受信する。図5D~Fに示すように、管理者(B)が受信するメッセージには、どの要求者(C)からリクエストがあったかを示す領域530、要求者(C)と故人(A)とのSNS上の関係(要求者(C)の属性)を示す領域532、及び、1つ以上の選択肢を示す領域534が含まれている。 FIGS. 5D to 5F show the screen of the administrator (B) when the content of the response to the request from the requester (C) is presented from the SNS server 120, respectively. As described above, the administrator (B) receives from the SNS server 120 what is presented according to the SNS relationship between the requester (C) and the deceased (A) as the response content to the request. As shown in FIGS. 5D to 5F, the message received by the administrator (B) includes an area 530 indicating which requester (C) has requested, on the SNS of the requester (C) and the deceased (A). And an area 534 indicating one or more options (an attribute of the requester (C)).
図5Dに示すように、要求者(C)が図4の要求者C1に該当する場合には、没後情報を提供することを許可する選択肢540が表示される。一方、図5Eに示すように、要求者(C)が図4の要求者C2~C6のいずれかに該当する場合には、故人(A)に関する質問を問う選択肢542が表示されると共に、許可の選択肢540も表示される。このように「質問」と「許可」という二つの選択肢540、542を提示することで、管理者(B)が要求者(C)をよく知っていて質問する必要がない場合に、没後情報を速やかに要求者(C)に提供することが可能となる。また、図5Fに示すように、要求者(C)が図4の要求者C7に該当する場合には、没後情報を提供することを拒否する選択肢544が表示されると共に、質問の選択肢542も表示される。このように「拒否」と「質問」という二つの選択肢542、544を提示することで、管理者(B)が要求者(C)とはデータ上はつながりがないものの、実際には要求者(C)を知っている場合に、リクエストを拒否しないで済む。なお、図5D~Fの画面は例えば図3のS308の際に現れる。 As shown in FIG. 5D, when the requester (C) corresponds to the requester C1 of FIG. 4, an option 540 is displayed that permits the provision of post-death information. On the other hand, as shown in FIG. 5E, when the requester (C) corresponds to any of the requesters C2 to C6 in FIG. 4, an option 542 for asking a question regarding the deceased (A) is displayed and allowed. The option 540 is also displayed. In this way, by presenting the two options 540 and 542 of “question” and “permission”, when the administrator (B) knows the requester (C) well and does not need to ask a question, the post-mortem information is displayed. It becomes possible to provide the requester (C) promptly. As shown in FIG. 5F, when the requester (C) corresponds to the requester C7 in FIG. 4, an option 544 for refusing to provide postmortem information is displayed, and a question option 542 is also displayed. Is displayed. In this way, by presenting the two options 542 and 544 of “reject” and “question”, the administrator (B) is not connected to the requester (C) in terms of data, but actually the requester ( If you know C), you do not have to reject the request. Note that the screens of FIGS. 5D to F appear, for example, in S308 of FIG.
 図6は、故人(A)の没後情報を受信したときの要求者(C)の画面の一例を示す模式図である。この画面は例えば図3のS320の際に現れる。すなわち、故人(A)の没後情報が要求者(C)に提供されることが許可された場合に表示される。図6~10では、没後情報として、墓に関する情報がリクエストされた場合を例に説明するが、葬儀又は法事に関する情報がリクエストされた場合も同様である。 FIG. 6 is a schematic diagram showing an example of the screen of the requester (C) when the deceased person (A) 's post-death information is received. This screen appears, for example, at S320 in FIG. In other words, it is displayed when the deceased person (A) 's death information is permitted to be provided to the requester (C). 6 to 10 exemplify a case where information on a grave is requested as post-mortem information, the same applies to a case where information on a funeral or a legal matter is requested.
 図6に示すように、要求者(C)が受信したメッセージ600には、没後情報領域602、代行サービス領域604及びパスワード領域606が含まれている。没後情報領域602は、要求者(C)がリクエストした没後情報を表示する領域であり、ここでは故人(A)の墓の所在地と、その墓の写真(霊園内における墓の写真)とに関する情報が含まれている。 As shown in FIG. 6, the message 600 received by the requester (C) includes a post-death information area 602, a proxy service area 604, and a password area 606. The post-death information area 602 is an area for displaying post-death information requested by the requester (C), and here, information on the location of the deceased (A) grave and a photo of the grave (photo of the grave in the cemetery). It is included.
 代行サービス領域604は、要求者(C)が依頼可能な代行サービスに関する情報を表示する領域である。そのような情報には、例えば、要求者(C)に代わる別の者が、故人(A)の墓参りをするお参り代行、故人(A)の墓を掃除したりその周辺の草抜きをしたりする掃除代行、故人(A)の墓に花や線香を供える献花代行、花や線香を購入する購入代行などに関する情報が含まれる。このような代行サービスに関する情報を没後情報とともに要求者(C)に送信・提供することで、要求者(C)の利便性に供することができる。例えば、要求者(C)は購入代行のサービスを利用することで、墓参り前にお花のオーダーを出し、墓に近い場所(コンビニエンスストアあるいは実際にオーダーした花屋などのお店や、墓のある霊園)でオーダーしたお花を受け取ることができるようになる。このような代行サービスに関する情報は、管理者(B)からの依頼又は入力によりSNSサーバ120に登録することができる。例えば、購入代行の情報として、故人(A)の墓の近くの花屋を登録することができる。このような情報を登録するタイミングは、例えば、故人(A)の没後情報の登録を依頼する際(参照:図2BのS220)でもよいし、その後(例えば、図5Aの管理者専用フィールド504を使用するとき)でもよい。 The proxy service area 604 is an area for displaying information related to the proxy service that can be requested by the requester (C). Such information includes, for example, a visitor acting on behalf of the requester (C), visiting the grave of the deceased (A), cleaning the grave of the deceased (A), and weeding the surrounding area. Information relating to a cleaning agent to perform, a flower agency to provide flowers and incense sticks to the grave of the deceased (A), a purchase agent to purchase flowers and incense sticks, and the like. By transmitting / providing such information regarding the proxy service to the requester (C) along with post-mortem information, the convenience of the requester (C) can be provided. For example, the requester (C) uses a purchase agent service to place an order for flowers before visiting the grave, and places close to the grave (stores such as convenience stores or actually ordered florists, cemeteries with graves, etc. ) To receive the flowers ordered. Information regarding such a proxy service can be registered in the SNS server 120 by a request or input from the administrator (B). For example, a florist near the grave of the deceased (A) can be registered as purchase agent information. The timing for registering such information may be, for example, when requesting registration of the deceased person's (A) death information (see: S220 in FIG. 2B), and thereafter (for example, setting the administrator-specific field 504 in FIG. 5A). When using).
 パスワード領域606は、二次元コードのパスワードに関する情報を表示する領域である。この領域には、パスワードを伝える理由を説明する内容も含まれている。この説明にあるように、故人(A)の墓又は納骨地(霊園)には故人(A)用の二次元コードが設けられており、墓参りをした人が二次元コードを読み込んでパスワードを入力することで、墓参りをした人が故人(A)に関する情報を見ることができるようになっている。このパスワードを没後情報とともに要求者(C)に送信・提供することで、要求者(C)には墓参りの付加価値を、管理者(B)には訪問者の墓参り状況の情報を提供することができる。これについて次に説明する。なお、パスワード領域606は、故人(A)の墓等に二次元コードが設けられたことが管理者(B)からの依頼又は入力によってSNSサーバ120に登録された際に、SNSサーバ120が自動的に作成するように、SNSサーバ120を構成するとよい。 The password area 606 is an area for displaying information related to the two-dimensional code password. This area also includes content explaining the reason for conveying the password. As described in this explanation, the grave of the deceased (A) or the ossuary (cemetery) has a two-dimensional code for the deceased (A), and the person who visited the grave reads the two-dimensional code and enters the password. By doing so, the person who visited the grave can see information on the deceased (A). Sending and providing this password to the requester (C) along with postmortem information, providing the requester (C) with the added value of visiting the grave and providing the administrator (B) with information about the visitor's status of visiting the grave Can do. This will be described next. Note that the password area 606 is automatically registered by the SNS server 120 when a two-dimensional code is provided in the grave of the deceased (A) and is registered in the SNS server 120 by a request or input from the administrator (B). The SNS server 120 may be configured so as to be created automatically.
 図7は、二次元コードを設けた墓と情報処理システム100とを示す概略図である。故人(A)の墓700には、パスワードが必要な故人(A)用の二次元コード702が設けられている。二次元コード702は、例えばQRコード(登録商標)であり、所定の情報をリーダーで読み取り可能に格納している。二次元コード702は、例えば墓石業者によって作成されて墓700に設けられるが、上記のとおり、このような墓石業者が管理者(B)を務める場合もある。要求者(C)は、上述したクライアント端末110として、スマートフォンなどのモバイル端末710を有している。モバイル端末710は、情報を表示する機能、二次元コード702を読み込むリーダーとしての機能、パスワードを入力する機能、ネットワーク130を介してSNSサーバ120と通信する機能、及び、GPS等を利用して自機の位置を測定する機能など、各種の機能を実現するためのソフトウェアを有している。 FIG. 7 is a schematic diagram showing a grave provided with a two-dimensional code and the information processing system 100. The grave 700 of the deceased (A) is provided with a two-dimensional code 702 for the deceased (A) who needs a password. The two-dimensional code 702 is, for example, a QR code (registered trademark), and stores predetermined information so that it can be read by a reader. The two-dimensional code 702 is created by, for example, a tombstone trader and provided in the tomb 700. As described above, such a tombstone trader may serve as an administrator (B). The requester (C) has a mobile terminal 710 such as a smartphone as the client terminal 110 described above. The mobile terminal 710 uses a function of displaying information, a function of a reader for reading a two-dimensional code 702, a function of inputting a password, a function of communicating with the SNS server 120 via the network 130, and a GPS or the like. It has software for realizing various functions such as the function of measuring the position of the machine.
 図8は、二次元コードの読取処理プロセスを示すフロー図である。まず、要求者(C)が現地でモバイル端末710を使用して二次元コード702を読み込むと(S800)、モバイル端末710にはパスワードを入力する画面が表示される(S802)。要求者(C)がさらにモバイル端末710を使用してパスワードを入力すると(S804)、パスワードの情報がSNSサーバ120に送信される。SNSサーバ120は、パスワードの情報を受信し(S806)、受信したパスワードが適合するかどうかを判断する(S808)。パスワードが不適合であると判断された場合には(S810)、その結果がモバイル端末710に送信される(S812)。要求者(C)は、これを受信したモバイル端末710を通じて(S814)、パスワードが間違っていることに気付く。あるいは、間違って他人の墓に来たことに気付く。 FIG. 8 is a flowchart showing a two-dimensional code reading process. First, when the requester (C) reads the two-dimensional code 702 using the mobile terminal 710 locally (S800), a screen for inputting a password is displayed on the mobile terminal 710 (S802). When the requester (C) further inputs a password using the mobile terminal 710 (S804), password information is transmitted to the SNS server 120. The SNS server 120 receives the password information (S806), and determines whether the received password is compatible (S808). If it is determined that the password is incompatible (S810), the result is transmitted to the mobile terminal 710 (S812). The requester (C) notices that the password is wrong through the mobile terminal 710 that has received the request (S814). Or you realize that you came to someone else's grave by mistake.
 一方、パスワードが適合であると判断された場合には(S816)、SNSサーバ120は、要求者(C)が故人(A)の墓にチェックインしたことを記憶する(S818)とともに、そのことを管理者(B)に送信する(S820)。管理者(B)は、これを受信したクライアント端末110Bを通じて(S822)、要求者(C)が故人(A)の墓参りに訪れたことにリアルタイムで気付くことができる。なお、チェックインしたことが故人(A)用のSNSアカウントに関連付けられたSNSサイトに自動的に載るようにしてもよい。また、パスワードが適合であると判断された場合(S816)、SNSサーバ120は、モバイル端末710に対して、故人(A)に関する情報をモバイル端末710に表示させるための情報を送信する(S826)。モバイル端末710は、この情報を受信して(S828)、故人(A)に関する情報を表示する(S830)。こうして、要求者(C)は、モバイル端末710に表示された情報を通じて、墓の場所が間違いないことを確認できると共に、墓の前で故人(A)のことをより知ることができたり、故人(A)に対する思いを強くしたりすることもできる。 On the other hand, if it is determined that the password is appropriate (S816), the SNS server 120 stores that the requester (C) has checked in the deceased (A) 's grave (S818), and that Is transmitted to the administrator (B) (S820). The administrator (B) can notice in real time that the requester (C) has visited the grave of the deceased (A) through the client terminal 110B that has received the notification (S822). The check-in may be automatically performed on the SNS site associated with the SNS account for the deceased (A). If it is determined that the password is suitable (S816), the SNS server 120 transmits information for causing the mobile terminal 710 to display information related to the deceased (A) to the mobile terminal 710 (S826). . The mobile terminal 710 receives this information (S828) and displays information about the deceased (A) (S830). In this way, the requester (C) can confirm that the location of the grave is correct through the information displayed on the mobile terminal 710 and can know more about the deceased (A) in front of the grave. You can also strengthen your feelings for (A).
 ここで、モバイル端末710に表示される故人(A)に関する情報は、故人(A)用のSNSアカウントに関連付けられたSNSサイト(例えば、図5Aの画面)とすることもできるし、このSNSサイトとは別に故人(A)のために作られたWebサイトとすることもできる。このようなSNSサイト又はWebサイトには、様々な情報を含めることができ、例えば、故人(A)のプロフィール、写真、死亡日時、死亡時の年齢、死因、戒名、納骨日、生前のメッセージ、家系図のほか、墓に埋葬されているその他の人や動物といった情報、さらには、墓の石材及びデザイン並びに墓が作られた過程といった墓情報や、上述と同様の代行サービスの情報なども含めることができる。このような情報は、文字や画像のみならず、動画であってもよい。なお、このような情報が墓参りをすれば見られるという利点をいかし、墓誌になにも彫刻しないということもできる。これは個人情報をあまり公にしたくない人にとって望ましい。 Here, the information regarding the deceased (A) displayed on the mobile terminal 710 can be an SNS site (for example, the screen of FIG. 5A) associated with the SNS account for the deceased (A). Apart from that, it can also be a website created for the deceased (A). Such an SNS site or website may contain various information, such as the profile of the deceased (A), photo, date of death, age at death, cause of death, name of war, date of bone delivery, prenatal message, In addition to the family tree, information on other people and animals buried in the grave, as well as grave information such as stone materials and design of the grave, and the process of creating the grave, and information on agency services similar to the above be able to. Such information may be not only characters and images but also moving images. In addition, it is possible to take advantage of the fact that such information can be seen if you visit the grave, and it can be said that no sculpture is made in the grave. This is desirable for those who do not want to make their personal information public.
 他の実施態様では、図8に破線で示すように、SNSサーバ120が、パスワードの情報とともにモバイル端末710の位置情報も受信するようにしてもよい(S840)。そして、SNSサーバ120は、パスワードを判断する際、受信した位置情報を利用してもよい(S842)。この位置情報を利用することで、SNSサーバ120は、要求者(C)が実際に墓700に訪れた上で、パスワードを入力しているかどうかを判断することができる。そして、SNSサーバ120は、要求者(C)が実際に墓700に訪れていないと判断した場合には、上記のパスワードが適合した場合のステップ(S818、S820、S826)を実行せず、パスワードが不適合であると判断してもよい(S810)。これにより、実際に墓700に訪れた人に限り、故人(A)に関する情報を見られるようにすることができるため、要求者(C)に対して墓参りの付加価値をより一層強調することができる。 In another embodiment, as shown by a broken line in FIG. 8, the SNS server 120 may receive the location information of the mobile terminal 710 together with the password information (S840). Then, the SNS server 120 may use the received position information when determining the password (S842). By using this location information, the SNS server 120 can determine whether or not the requester (C) has actually entered the grave 700 and entered a password. If the requester (C) determines that the requester (C) has not actually visited the grave 700, the SNS server 120 does not execute the steps (S818, S820, S826) when the password is matched, May be determined to be incompatible (S810). As a result, only the person who actually visits the grave 700 can see the information about the deceased (A), so that the added value of visiting the grave can be further emphasized to the requester (C). it can.
 図9は、墓700に対する要求者(C)のチェックインの記録を示すテーブル900の一例を示している。このテーブル900は、例えば図8のチェックイン記録のステップ(S818)にて記録・更新されるものであり、SNSサーバ120に記憶される。テーブル900には、要求者(C)に関連付けて、墓700への訪問日時及び合計の訪問回数が記憶される。例えば、要求者C1については、2016年1月1日と同年7月1日の計2回、墓700の二次元コード702を読み込んでパスワードを入力したことが記憶されている。 FIG. 9 shows an example of a table 900 showing a record of check-in of the requester (C) with respect to the grave 700. This table 900 is recorded / updated in the check-in recording step (S818) of FIG. 8, for example, and is stored in the SNS server 120. The table 900 stores the visit date and time and the total number of visits to the grave 700 in association with the requester (C). For example, for the requester C1, it is stored that the password is entered by reading the two-dimensional code 702 of the tomb 700 twice, January 1, 2016 and July 1, 2016 in total.
 図10は、故人(A)のために作られたWebサイト1000が表示された要求者(C)のモバイル端末710の画面の一例を示している。この画面は、例えば図8の表示ステップ(S830)の際に現れる。このWebサイト1000では、タイトル1002とともに、クリック又はタップにより故人(A)のプロフィール、墓情報及び代行サービスにそれぞれにつながるフィールド1004、1006、1008が表示されている。したがって、例えばモバイル端末710において墓情報のフィールド1006を選択すると、墓700の石材の種類や、デザインのほか、墓700が作られた過程、墓700の建立に携わった業者などが表示される。 FIG. 10 shows an example of the screen of the mobile terminal 710 of the requester (C) on which the Web site 1000 created for the deceased (A) is displayed. This screen appears, for example, in the display step (S830) of FIG. In this Web site 1000, fields 1004, 1006, and 1008 connected to the profile of the deceased (A), the grave information, and the proxy service are displayed together with the title 1002 by clicking or tapping. Therefore, for example, when the field 1006 of the tomb information is selected on the mobile terminal 710, the type of stone material of the tomb 700, the design, the process of creating the tomb 700, the contractor involved in the construction of the tomb 700, and the like are displayed.
 以上説明した図6~10の例では、二次元コード702を墓に設けた場合を例に説明したが、二次元コード702を他の場所に設けることもできる。例えば、故人(A)の葬儀場所、法事場所、納骨地、骨壺及び仏壇にも二次元コード702を設けることができる。このような場所やものに関しても、上述した墓の場合と同様に二次元コード702を利用することで、例えば葬儀場所に対する要求者(C)のチェックインを記録することができたり、要求者(C)ごとに、葬儀への参列の有無と墓参りの有無・日時・回数とを紐づけて記憶したりすることができる。 In the examples of FIGS. 6 to 10 described above, the case where the two-dimensional code 702 is provided in the grave has been described as an example. However, the two-dimensional code 702 may be provided in another place. For example, the two-dimensional code 702 can be provided in the funeral place, legal place, ossuary place, urn and Buddhist altar of the deceased (A). For such places and things, for example, the requester (C) check-in for the funeral place can be recorded by using the two-dimensional code 702 as in the case of the grave described above, or the requester ( For each C), the presence / absence of attendance at the funeral and the presence / absence / date / number of visits to the grave can be linked and stored.
 次に、図11及び図12を参照して、上述した内容を実現するためのSNSサーバ120及びクライアント端末110の構成要素について説明する。 Next, components of the SNS server 120 and the client terminal 110 for realizing the above-described contents will be described with reference to FIG. 11 and FIG.
 図11は、SNSサーバ120を示すブロック図である。SNSサーバ120は、ネットワークインタフェース1210、演算処理部1220及び記憶部1230を備えている。ネットワークインタフェース1210は、SNSサーバ120をネットワーク130に接続する。演算処理部1220は、1つ以上のプロセッサからなり、CPUやMPU等によって構成される。演算処理部1220は、各種入力に基づいて、記憶部1230に記憶されたプログラム、モジュール及び/又は命令を実行することで、種々の機能部を動作させる。このプログラム等は、CD-ROMやUSBメモリなどの記憶媒体に記憶されるか、あるいはネットワーク130を介してダウンロードされコンピュータにインストールされる。演算処理部1220は、種々の機能部として、受信部1221、登録処理部1222、提示部1223、判断部1224及び送信部1225を有している。 FIG. 11 is a block diagram showing the SNS server 120. The SNS server 120 includes a network interface 1210, an arithmetic processing unit 1220, and a storage unit 1230. The network interface 1210 connects the SNS server 120 to the network 130. The arithmetic processing unit 1220 includes one or more processors, and is configured by a CPU, an MPU, or the like. The arithmetic processing unit 1220 operates various functional units by executing programs, modules, and / or instructions stored in the storage unit 1230 based on various inputs. This program or the like is stored in a storage medium such as a CD-ROM or a USB memory, or downloaded via the network 130 and installed in a computer. The arithmetic processing unit 1220 includes a reception unit 1221, a registration processing unit 1222, a presentation unit 1223, a determination unit 1224, and a transmission unit 1225 as various functional units.
 受信部1221は、種々の情報をネットワークインタフェース1210を介して受信する。例えば、受信部1221は、管理者となるべき者又は故人(A)より管理者(B)の登録依頼(図2A:S204)を、また、管理者(B)又は故人(A)より故人(A)の没後情報の登録依頼(図2B:S224)を受信する。また、受信部1221は、要求者(C)より、故人(A)の没後情報のリクエスト(図3:S302)、質問に対する回答(図3:S336)、二次元コードのパスワード(図8:S806)、及び、モバイル端末710の位置情報(図8:S840)などを受信する。 The receiving unit 1221 receives various information via the network interface 1210. For example, the receiving unit 1221 sends a registration request (FIG. 2A: S204) of the manager (B) from the person or deceased person (A) who should be the manager, and the deceased person (from the manager (B) or the deceased person (A) ( The registration request for post-mortem information (A) (FIG. 2B: S224) is received. Further, the receiving unit 1221 sends a request for the deceased person (A) 's death information (FIG. 3: S302), an answer to the question (FIG. 3: S336), and a two-dimensional code password (FIG. 8: S806). ) And location information of the mobile terminal 710 (FIG. 8: S840).
 登録処理部1222は、受信部1221が受信した各種の登録依頼を処理する。例えば、登録処理部1222は、管理者(B)の登録依頼及び故人(A)の没後情報の登録依頼を処理し、管理者(B)の情報及び故人(A)の没後情報を記憶部1230に登録する(図2A:S206、図2B:S226)。また、登録処理部1222は、SNSへの利用者としてのアカウント登録も処理し、記憶部1230に個々の利用者の情報を登録する。そのほか、登録処理部1222は、代行サービスに関する情報についても処理し、記憶部1230に登録する。 The registration processing unit 1222 processes various registration requests received by the receiving unit 1221. For example, the registration processing unit 1222 processes the registration request of the manager (B) and the registration request of the deceased person (A) after death, and the storage unit 1230 stores the information of the manager (B) and the deceased person (A) after death. (FIG. 2A: S206, FIG. 2B: S226). The registration processing unit 1222 also processes account registration as a user to the SNS, and registers individual user information in the storage unit 1230. In addition, the registration processing unit 1222 also processes information related to the proxy service and registers the information in the storage unit 1230.
 提示部1223は、要求者(C)から求められた故人(A)の没後情報のリクエストに対する回答内容として、要求者(C)と故人(A)とのSNS上の関係に応じたものを提示する(図3:S304、306)。具体的には、提示部1223は、リクエストに対する回答内容を管理者(B)に提示するために、要求者(C)と故人(A)とのSNS上の関係を特定し、その特定結果に応じた回答内容を記憶部1230から抽出する。 The presenting unit 1223 presents a response according to the SNS relationship between the requester (C) and the deceased (A) as a response to the request for the deceased information of the deceased (A) obtained from the requester (C). (FIG. 3: S304, 306). Specifically, the presentation unit 1223 identifies the relationship on the SNS between the requester (C) and the deceased (A) in order to present the content of the response to the request to the administrator (B). The corresponding response content is extracted from the storage unit 1230.
 判断部1224は、受信部1221が受信した各種の要確認情報を判断する。例えば、判断部1224は、質問に対する要求者(C)からの回答が所定の基準を満たすかどうかを判断する(図3:S338)。また、判断部1224は、モバイル端末710に入力された二次元コードのパスワードが適合するかどうかを判断したり(図8:S808)、モバイル端末710の位置が所定範囲内かどうか(例えば要求者(C)が実際に墓700に訪れた上で、パスワードを入力しているかどうか)(図8:S842)を判断したりする。 The determination unit 1224 determines various types of confirmation information received by the reception unit 1221. For example, the determination unit 1224 determines whether or not the answer from the requester (C) to the question satisfies a predetermined standard (FIG. 3: S338). In addition, the determination unit 1224 determines whether or not the two-dimensional code password input to the mobile terminal 710 is suitable (FIG. 8: S808), and whether or not the position of the mobile terminal 710 is within a predetermined range (for example, the requester (C) actually visits the tomb 700 and determines whether or not a password has been entered (FIG. 8: S842).
送信部1225は、種々の情報をネットワークインタフェース1210を介して送信する。例えば、送信部1225は、登録処理部1222が登録依頼を処理した結果を登録依頼者や関係者に伝えるために送信する。一例をあげると、送信部1225は、故人(A)又は管理者となるべきもの等に対して、管理者が登録されたことの登録確認(図2A:S208)を、また、故人(A)又は管理者(B)に対して、故人(A)の没後情報が登録されたことの登録確認(図2B:S228)を送信する。加えて、送信部1225は、提示部1223が提示した情報、すなわちSNS上の関係に応じた回答内容を管理者(B)に送信する(図3:S306)。また、送信部1225は、管理者(B)が選択した回答内容に基づく回答結果や、判断部1224が判断した判断結果を、管理者(B)又は/要求者(C)に送信する。一例をあげると、送信部1225は、要求者(C)に対して、リクエストされた没後情報(図3:S318)、リクエストが拒否された旨(図3:S324)又は所定の質問(図3:S330)を送信するとともに、没後情報と併せて代行サービスや二次元コードのパスワードを送信する(参照:図6)。また、送信部1225は、管理者(B)に対して、質問に対する回答(図3:S350)やその判断結果(図3:S344)を送信すると共に、要求者(C)に対して、二次元コードのパスワードが不適合であるとの判断結果を送信する(図8:S812)。さらに、送信部1225は、パスワードが適合している場合には、管理者(B)に対しては、要求者(C)が二次元コードの設置場所(墓、葬儀場所、法事場所、納骨地等)にチェックインしたことを送信し(図8:S820)、要求者(C)に対しては、モバイル端末710に表示させる故人(A)に関する情報(図8:S826。例えば、図10のWebサイト)を送信する。 The transmission unit 1225 transmits various information via the network interface 1210. For example, the transmission unit 1225 transmits the result of processing of the registration request by the registration processing unit 1222 to inform the registration requester and related parties. For example, the transmitting unit 1225 confirms that the administrator has been registered for the deceased person (A) or the person who should become the administrator (FIG. 2A: S208), and the deceased person (A). Alternatively, a registration confirmation (FIG. 2B: S228) that the post-mortem information of the deceased (A) has been registered is transmitted to the manager (B). In addition, the transmission unit 1225 transmits the information presented by the presentation unit 1223, that is, the content of the answer according to the relationship on the SNS to the administrator (B) (FIG. 3: S306). In addition, the transmission unit 1225 transmits the response result based on the response content selected by the administrator (B) and the determination result determined by the determination unit 1224 to the administrator (B) or the requester (C). For example, the transmitter 1225 sends the requested post-submission information (FIG. 3: S318) to the requester (C), the request is rejected (FIG. 3: S324), or a predetermined question (FIG. 3). : S330) and a substitute service and a password for a two-dimensional code are transmitted together with post-mortem information (see: FIG. 6). The transmission unit 1225 transmits an answer to the question (FIG. 3: S350) and the determination result (FIG. 3: S344) to the manager (B), and also sends two answers to the requester (C). A determination result that the password of the dimension code is incompatible is transmitted (FIG. 8: S812). Furthermore, when the password is suitable, the transmission unit 1225 sends the requester (C) to the manager (B) where the two-dimensional code is installed (grave, funeral place, legal place, ossuary place) Etc.) (FIG. 8: S820), the requester (C) receives information about the deceased (A) to be displayed on the mobile terminal 710 (FIG. 8: S826. For example, FIG. 10). Web site).
記憶部1230は、ハードディスクドライブ、SSD、RAMなどの記憶装置によって構成され、演算処理部1220における処理の実行に必要な各種プログラムや、各種プログラムの実行に必要なデータ等を記憶する。記憶部1230は、不揮発性メモリを含むことができ、不揮発性メモリは、非一時的なコンピュータ読み取り可能な記憶媒体を備える。また、例えば、記憶部1230には、利用者情報DB1232、没後利用DB1234及びチェックインDB1236が保存されている。 The storage unit 1230 is configured by a storage device such as a hard disk drive, SSD, or RAM, and stores various programs necessary for executing processing in the arithmetic processing unit 1220, data required for executing various programs, and the like. The storage unit 1230 can include a nonvolatile memory, and the nonvolatile memory includes a non-transitory computer-readable storage medium. For example, the storage unit 1230 stores a user information DB 1232, a post-death use DB 1234, and a check-in DB 1236.
利用者情報DB1232は、SNSの利用者の情報を記憶する。例えば、利用者情報DB1232は、SNSの利用者ごとに、SNSアカウント、ID、パスワード、プロフィール、つながりのある他の利用者、所属するグループ、故人であるかどうか、及び、管理者であるかどうかなどの情報を対応付けて記憶している。したがって、利用者情報DB1232は、一利用者である故人と他の利用者である要求者とのSNS上の関係(例:図4のテーブル400)についても記憶している。 The user information DB 1232 stores SNS user information. For example, for each SNS user, the user information DB 1232 is an SNS account, an ID, a password, a profile, another connected user, a group to which the user belongs, a deceased, and whether it is an administrator. Are stored in association with each other. Therefore, the user information DB 1232 also stores the SNS relationship (for example, the table 400 in FIG. 4) between the deceased person who is one user and the requester who is another user.
没後利用DB1234は、故人(A)ごとに、管理者(B)の情報、故人(A)の没後情報、要求者(C)への質問内容、この質問に対する答えの内容、代行サービスの内容、及び、二次元コードの情報(二次元コードが墓等に設けられているかどうか、設けられている場合にはそのパスワード及び設置場所、並びに、設けられている場合には二次元コードの読み込みによって表示される故人に関する情報(例:図5AのSNSサイト、図10のWebサイト1000)等の情報)などの各種情報を対応付けて記憶している。 The post-death use DB 1234 is for each deceased (A), information on the manager (B), post-death information of the deceased (A), contents of questions to the requester (C), contents of answers to this question, contents of proxy services, And 2D code information (whether or not the 2D code is provided in the grave etc., if provided, its password and installation location, and if provided, displayed by reading the 2D code) Various information such as information on the deceased person (eg, information such as the SNS site in FIG. 5A and the Web site 1000 in FIG. 10) is stored in association with each other.
チェックインDB1236は、故人(A)ごとに、要求者(C)に関連付けて、故人(A)用の二次元コードが設けられた場所(故人(A)の葬儀場所、法事場所、墓及び納骨地など)に訪問(チェックイン)したかを、その日時や回数を対応付けて記憶している。したがって、チェックインDB1236は、図9のテーブルについても記憶している。チェックインDB1236は、ネットワーク130を介して管理者(B)にアクセス可能に構成されており、管理者(B)は、SNSのどの利用者がいつ、どのぐらいの頻度で故人(A)の墓参りをしたか等を適宜確認することができるようになっている。なお、チェックインDB1236で記録した内容を利用して、SNSサーバ120が、二次元コードの設置場所に訪問したことがある利用者に対して、一時的又は定期的な連絡(例えば、一周忌、三回忌のお知らせ、喪中のお知らせなど)を送るようにすることも可能である。 For each deceased person (A), the check-in DB 1236 associates the requester (C) with a place where a two-dimensional code for the deceased person (A) is provided (the funeral place, legal place, grave and ossuary of the deceased person (A)) Whether or not the user has visited (checked in) or the like in association with the date and number of times. Therefore, the check-in DB 1236 also stores the table of FIG. The check-in DB 1236 is configured to be accessible to the administrator (B) via the network 130, and the administrator (B) visits the grave of the deceased (A) when and how often the user of the SNS. It is possible to appropriately confirm whether or not Note that the SNS server 120 uses the content recorded in the check-in DB 1236 to temporarily or regularly contact a user who has visited the place where the two-dimensional code is installed (for example, one round of excuses, It is also possible to send a notice of a third death, a mourning notice, etc.).
図12は、管理者(B)のクライアント端末110Bを示すブロック図である。クライアント端末110Bは、ネットワークインタフェース1300、ユーザインタフェース1310、演算処理部1320及び記憶部1330を備えた情報処理装置である。ネットワークインタフェース1300は、クライアント端末110Bをネットワーク130に接続する。 FIG. 12 is a block diagram showing the client terminal 110B of the administrator (B). The client terminal 110B is an information processing apparatus including a network interface 1300, a user interface 1310, an arithmetic processing unit 1320, and a storage unit 1330. The network interface 1300 connects the client terminal 110B to the network 130.
 ユーザインタフェース1310は、入力部1312及び表示部1314を有する。入力部1312は、管理者(B)からの入力・操作を受け付けるものであり、例えばキーボード、タッチパネル、音声入力装置などによって構成される。表示部1314は、提示された回答内容(複数の選択肢)などの画像を画面上に表示するものであり、例えば液晶などの各種ディスプレイによって構成される。なお、表示部1314がタッチパネルを構成し、表示部1314を入力部として機能させることも可能である。 The user interface 1310 includes an input unit 1312 and a display unit 1314. The input unit 1312 receives an input / operation from the administrator (B), and includes, for example, a keyboard, a touch panel, a voice input device, and the like. The display unit 1314 displays images such as the presented answer contents (a plurality of options) on the screen, and is configured by various displays such as liquid crystal. Note that the display unit 1314 can constitute a touch panel, and the display unit 1314 can function as an input unit.
演算処理部1320は、1つ以上のプロセッサからなり、CPUやMPU等によって構成される。演算処理部1320は、各種入力に基づいて、記憶部1330に記憶されたプログラム、モジュール及び/又は命令を実行することで、種々の機能部を動作させる。このプログラム等は、CD-ROMやUSBメモリなどの記憶媒体に記憶されるか、あるいはネットワーク130を介してダウンロードされコンピュータにインストールされる。演算処理部1320は、種々の機能部として、受信部1322及び送信部1324を有している。 The arithmetic processing unit 1320 includes one or more processors, and is configured by a CPU, an MPU, or the like. The arithmetic processing unit 1320 operates various functional units by executing programs, modules, and / or instructions stored in the storage unit 1330 based on various inputs. This program or the like is stored in a storage medium such as a CD-ROM or a USB memory, or downloaded via the network 130 and installed in a computer. The arithmetic processing unit 1320 includes a receiving unit 1322 and a transmitting unit 1324 as various functional units.
 受信部1322は、種々の情報をネットワークインタフェース1300を介してSNSサーバ120から受信する。例えば、受信部1322は、管理者がSNSサーバ120に登録されたことの登録確認(図2A:S210)や、没後情報がSNSサーバ120に登録されたことの登録確認(図2B:S230)を受信する。また、受信部1322は、SNSサーバ120から提示されたSNS上の関係に応じた回答内容(複数の選択肢)を受信する(図3:S308)。さらに、受信部1322は、要求者(C)が質問に対して回答した場合にその回答を受信するほか(図3:S352)、SNSサーバ120が当該回答を判断した場合にはその判断結果を受信する(図3:S346)。加えて、受信部1322は、要求者(C)が使用した二次元コードのパスワードが適合していた場合には、要求者(C)が二次元コードの設置場所にチェックインしたことを受信する(図8:S822)。 The receiving unit 1322 receives various information from the SNS server 120 via the network interface 1300. For example, the reception unit 1322 performs registration confirmation that the administrator is registered in the SNS server 120 (FIG. 2A: S210) and registration confirmation that the post-mortem information is registered in the SNS server 120 (FIG. 2B: S230). Receive. The receiving unit 1322 receives the response content (a plurality of options) according to the relationship on the SNS presented from the SNS server 120 (FIG. 3: S308). Further, the receiving unit 1322 receives the answer when the requester (C) answers the question (FIG. 3: S352), and when the SNS server 120 determines the answer, the determination result is displayed. Receive (FIG. 3: S346). In addition, if the two-dimensional code password used by the requester (C) is compatible, the receiving unit 1322 receives information that the requester (C) has checked in to the two-dimensional code installation location. (FIG. 8: S822).
 送信部1324は、種々の情報をネットワークインタフェース1300を介して送信する。例えば、送信部1324は、SNSサーバ120に対し、管理者(B)の登録依頼(図2A:S202)や、没後情報の登録依頼(図2B:S220)を送信する。また、送信部1324は、SNSサーバ120に対し、管理者(B)が選択した回答内容の選択肢(許可、拒否又は質問)の選択結果を送信するほか(図3:S316、S322、S328)、管理者(B)が要求者(C)の質問に対する回答に対して選択した応答内容の選択肢(許可又は拒否)の選択結果を送信するほか(図3:S356、358)。 The transmission unit 1324 transmits various types of information via the network interface 1300. For example, the transmission unit 1324 transmits an administrator (B) registration request (FIG. 2A: S202) and a post-death information registration request (FIG. 2B: S220) to the SNS server 120. Further, the transmission unit 1324 transmits the selection result of the answer contents selected by the administrator (B) (permission, rejection or question) to the SNS server 120 (FIG. 3: S316, S322, S328), In addition to sending the selection result of the response content options (allowed or rejected) selected by the administrator (B) for the answer to the requester (C) question (FIG. 3: S356, 358).
 記憶部1330は、ハードディスクドライブ、SSD、RAMなどの記憶装置によって構成され、演算処理部1320における処理の実行に必要な各種プログラムや、各種プログラムの実行に必要なデータ等を記憶する。記憶部1330は、不揮発性メモリを含むことができ、不揮発性メモリは、非一時的なコンピュータ読み取り可能な記憶媒体を備える。また、記憶部1330は、SNSサーバ120が提供するSNSを利用するためのソフトウェア(例えば、ウェブブラウザやアプリケーション)を記憶する。また、記憶部1330は、SNSサーバ120から送信される各種情報を一時的に記憶する。 The storage unit 1330 is configured by a storage device such as a hard disk drive, SSD, or RAM, and stores various programs necessary for executing processing in the arithmetic processing unit 1320, data necessary for executing various programs, and the like. The storage unit 1330 can include a nonvolatile memory, and the nonvolatile memory includes a non-transitory computer-readable storage medium. The storage unit 1330 stores software (for example, a web browser or an application) for using the SNS provided by the SNS server 120. The storage unit 1330 temporarily stores various information transmitted from the SNS server 120.
 以上説明した本実施形態のSNSサーバ120は、第1のユーザである要求者(C)と、故人(A)用のSNSアカウントを管理する管理者(B)とを利用者に含むSNSを提供するSNSサーバ120であって、第1のユーザである要求者(C)から、故人(A)の没後に関わる情報を求めるリクエストを受信する受信部1221と、リクエストに対する回答内容として、第1のユーザである要求者(C)と故人(A)とのSNS上の関係に応じたものを管理者(B)に提示する提示部1223と、を備える。 The SNS server 120 of the present embodiment described above provides an SNS including a requester (C) as a first user and an administrator (B) managing an SNS account for the deceased (A) as users. SNS server 120 that receives a request for information related to the deceased person (A) after death from the requester (C), the first user, A presentation unit 1223 that presents to the administrator (B) information corresponding to the SNS relationship between the requester (C) who is a user and the deceased (A).
また、本実施形態の管理者(B)の情報処理装置110Bは、利用者にSNSを提供するSNSサーバ120にネットワーク130を介して接続され、故人(A)用のSNSアカウントを管理する管理者(B)の情報処理装置110Bであって、故人(A)の没後に関わる情報を登録のためSNSサーバ120に送信する送信部1324と、利用者の一人である第1のユーザ(要求者(C))から、SNSサーバ120に登録された情報を求めるリクエストがされた場合に、SNSサーバ120から、リクエストに対する回答内容として第1のユーザ(要求者(C))と故人(A)とのSNS上の関係に応じて提示された回答内容を受信する受信部1322と、を備える。 Further, the information processing apparatus 110B of the administrator (B) of this embodiment is connected to the SNS server 120 that provides SNS to the user via the network 130, and manages the SNS account for the deceased (A). (B) the information processing apparatus 110B, which transmits information related to the death of the deceased (A) to the SNS server 120 for registration, and a first user (requester (user) who is one of the users. C)), when a request for information registered in the SNS server 120 is made, the first user (requester (C)) and the deceased (A) as the response content to the request from the SNS server 120 And a receiving unit 1322 for receiving the response content presented according to the relationship on the SNS.
 このような実施形態によれば、SNS上において故人の没後に関わる情報を適切な範囲で共有することができる。 According to such an embodiment, information related to the death of the deceased can be shared on the SNS within an appropriate range.
 以上、具体例を参照しつつ本発明の実施形態について説明した。以上の具体例は、本発明を説明するための例示であり、本発明をその実施形態のみに限定する趣旨ではない。すなわち、これら具体例に、当業者が適宜設計変更を加えたものも、本発明の特徴を備えている限り、本発明の範囲に包含される。例えば、前述した各具体例が備える各要素などは、例示したものに限定されるわけではなく適宜変更することができる。 The embodiments of the present invention have been described above with reference to specific examples. The above specific examples are illustrations for explaining the present invention, and are not intended to limit the present invention only to the embodiments. In other words, those specific examples that have been appropriately modified by those skilled in the art are also included in the scope of the present invention as long as they have the characteristics of the present invention. For example, the elements and the like included in each of the specific examples described above are not limited to those illustrated, but can be changed as appropriate.
 例えば、上記の実施形態では、故人(A)が、生前に自ら故人(A)用のSNSアカウントを登録し、生前にSNSの利用者の一人であった場合について説明した。しかし、故人(A)が生前にSNSの利用者でなかったとしても、管理者(B)が故人(A)のためにSNSアカウントを登録し、これを管理する場合についても、上記の実施形態を適用することができる。すなわち、上述の「故人(A)用のSNSアカウント」とは、故人(A)が生前に自ら登録したSNSアカウントや、このSNSアカウントから没後に移行されたSNSアカウントのほか、故人(A)の生前又は没後に故人(A)のために管理者(B)によって登録されたSNSアカウントをも含むものである。 For example, in the above embodiment, the case where the deceased person (A) registered the SNS account for the deceased person (A) himself before life and was one of the SNS users before his life was explained. However, even if the deceased (A) was not a SNS user before his life, the administrator (B) registers an SNS account for the deceased (A) and manages the SNS account as described above. Can be applied. In other words, the above-mentioned “SNS account for the deceased (A)” refers to the SNS account that the deceased (A) registered before birth, the SNS account that was transferred from this SNS account, and the deceased (A) It also includes an SNS account registered by the administrator (B) for the deceased (A) before or after death.
 また、故人(A)は、SNS上でつながりを有する利用者を生前に自動又は手動でカテゴリー別に分類するようにしておいてもよく、この分類したカテゴリーに応じて上記の質問が提示されるようにしてもよい。 In addition, the deceased (A) may be configured to automatically or manually classify users who have connections on the SNS before life, and the above questions are presented according to the classified categories. It may be.

Claims (42)

  1.  第1のユーザと、故人用のSNSアカウントを管理する管理者とを利用者に含むSNSを提供するSNSサーバであって、
    前記第1のユーザから、前記故人の没後に関わる情報を求めるリクエストを受信する受信部と、
    前記リクエストに対する回答内容として、前記第1のユーザと前記故人との前記SNS上の関係に応じたものを前記管理者に提示する提示部と、
    を備えた、SNSサーバ。
    An SNS server for providing an SNS including a first user and an administrator who manages an SNS account for a deceased user,
    A receiving unit that receives a request for information related to the deceased's death from the first user;
    As a response content to the request, a presentation unit that presents to the administrator what is in accordance with the SNS relationship between the first user and the deceased,
    An SNS server comprising:
  2.  前記故人の没後に関わる情報は、前記故人の葬儀、法事及び墓の少なくとも一つに関する情報を含む、請求項1に記載のSNSサーバ。 The SNS server according to claim 1, wherein the information related to the deceased's death includes information on at least one of the deceased's funeral, a legal affair and a grave.
  3.  前記故人用のSNSアカウントにおけるコンテンツには、前記リクエストを受け付けるフィールドが含まれており、
     前記受信部は、前記第1のユーザが前記フィールドに入力した場合に前記リクエストを受信する、請求項1又は2に記載のSNSサーバ。
    The content in the deceased SNS account includes a field for accepting the request,
    The SNS server according to claim 1 or 2, wherein the receiving unit receives the request when the first user inputs the field.
  4.  前記SNS上の関係が、前記故人が自身の没後に関わる情報を前記第1のユーザに伝えることを前記SNS上で生前に許可している、というものである場合、
     前記提示部は、前記リクエストに対する回答内容として、前記故人の没後に関わる情報を前記第1のユーザに提供することを許可する選択肢を前記管理者に提示する、請求項1から3のいずれか一項に記載のSNSサーバ。
    If the relationship on the SNS is that the deceased has allowed the first user to transmit information related to his / her death after the death on the SNS,
    4. The display unit according to claim 1, wherein the presenting unit presents, to the administrator, an option that permits the first user to provide information related to the deceased as a response to the request. 5. Item SNS server.
  5.  前記第1のユーザ及び前記故人は、前記SNS上で作られたグループにともに所属しており、
    前記グループは、グループメンバーが自身の没後に関わる情報を他のグループメンバーに伝えることを生前に許可している、請求項4に記載のSNSサーバ。
    The first user and the deceased belong together in a group created on the SNS;
    The SNS server according to claim 4, wherein the group permits a group member to transmit information related to his / her death after death to another group member.
  6.  前記SNS上の関係が、前記故人が自身の没後に関わる情報を前記第1のユーザに伝えることを前記SNS上で生前に許可していないが、前記故人が前記第1のユーザと前記SNS上でのつながりを有している、というものである場合、
     前記提示部は、前記リクエストに対する回答内容として、前記故人に関する質問を問う選択肢を前記管理者に提示する、請求項1から3のいずれか一項に記載のSNSサーバ。
    The relationship on the SNS does not permit the deceased on the SNS to transmit information related to the death of the deceased to the first user before the life of the deceased. If you have a connection in
    The SNS server according to any one of claims 1 to 3, wherein the presenting unit presents an option for asking a question about the deceased to the administrator as a response content to the request.
  7.  前記管理者が前記選択肢を選択したことに応答して、前記第1のユーザに前記質問を送信する送信部を備えており、
    前記質問に対する前記第1のユーザによる回答が所定の基準を満たす場合、
     前記提示部は、前記故人の没後に関わる情報を前記第1のユーザに提供することを許可する選択肢を前記管理者に提示する、請求項6に記載のSNSサーバ。
    In response to the administrator selecting the option, the transmitter includes a transmitter that transmits the question to the first user,
    If the answer by the first user to the question meets a predetermined criterion,
    The SNS server according to claim 6, wherein the presenting unit presents the manager with an option that allows the first user to provide information related to the deceased person's death.
  8.  前記質問に対する前記第1のユーザによる回答が所定の基準を満たすかどうかを判断する判断部をさらに備えた、請求項7に記載のSNSサーバ。 The SNS server according to claim 7, further comprising a determination unit that determines whether an answer to the question by the first user satisfies a predetermined criterion.
  9.  前記提示部は、前記リクエストに対する回答内容として、前記故人の没後に関わる情報を前記第1のユーザに提供することを許可する選択肢も前記管理者に提示する、請求項6に記載のSNSサーバ。 The SNS server according to claim 6, wherein the presenting unit also presents, to the administrator, an option that allows the first user to provide information related to the deceased as a response to the request.
  10. 前記第1のユーザ及び前記故人が、前記SNS上の互いのプロフィールにおける複数のカテゴリーのうち、少なくとも一つのカテゴリーを共通にしている場合、
    前記提示部は、前記質問として、前記共通する少なくとも一つのカテゴリーに応じたものを提示する、請求項6から9のいずれか一項に記載のSNSサーバ。
    When the first user and the deceased share at least one category among a plurality of categories in each other's profile on the SNS,
    The SNS server according to any one of claims 6 to 9, wherein the presenting unit presents the question according to at least one common category.
  11.  前記SNS上の関係が、前記故人が前記第1のユーザとは前記SNS上でのつながりを有していないが、当該SNSサーバがアクセス可能な前記故人の連絡先及び当該SNSサーバがアクセス可能な前記管理者の連絡先の少なくとも一方に前記第1のユーザが含まれている場合、
     前記提示部は、前記リクエストに対する回答内容として、前記故人に関する質問を問う選択肢を前記管理者に提示する、請求項1から3のいずれか一項に記載のSNSサーバ。
    The relationship on the SNS is that the deceased does not have a connection on the SNS with the first user, but the contact information of the deceased that the SNS server can access and the SNS server can access If the first user is included in at least one of the administrator's contacts,
    The SNS server according to any one of claims 1 to 3, wherein the presenting unit presents an option for asking a question about the deceased to the administrator as a response content to the request.
  12.  前記管理者が前記選択肢を選択したことに応答して、前記第1のユーザに前記質問を送信する送信部を備えており、
    前記質問に対する前記第1のユーザによる回答が所定の基準を満たす場合、
     前記提示部は、前記故人の没後に関わる情報を前記第1のユーザに提供することを許可する選択肢を前記管理者に提示する、請求項11に記載のSNSサーバ。
    In response to the administrator selecting the option, the transmitter includes a transmitter that transmits the question to the first user,
    If the answer by the first user to the question meets a predetermined criterion,
    The SNS server according to claim 11, wherein the presenting unit presents the administrator with an option that allows the first user to provide information related to the death of the deceased.
  13.  前記質問に対する前記第1のユーザによる回答が所定の基準を満たすかどうかを判断する判断部をさらに備えた、請求項12に記載のSNSサーバ。 The SNS server according to claim 12, further comprising a determination unit configured to determine whether an answer by the first user to the question satisfies a predetermined criterion.
  14.  前記提示部は、前記リクエストに対する回答内容として、前記故人の没後に関わる情報を前記第1のユーザに提供することを許可する選択肢も前記管理者に提示する、請求項11に記載のSNSサーバ。 The SNS server according to claim 11, wherein the presenting unit presents, to the manager, an option that allows the first user to provide information related to the deceased as a response to the request.
  15.  前記SNS上の関係が、前記故人が前記第1のユーザとは前記SNS上でのつながりを有さず、かつ、当該SNSサーバがアクセス可能な前記故人の連絡先及び当該SNSサーバがアクセス可能な前記管理者の連絡先に前記第1のユーザが含まれていない場合、
     前記提示部は、前記故人の没後に関わる情報を前記第1のユーザに伝えることを拒否する選択肢を前記管理者に提示する、請求項1から3のいずれか一項に記載のSNSサーバ。
    The relationship on the SNS is that the deceased has no connection with the first user on the SNS, and the contact information of the deceased that the SNS server can access and the SNS server can access. If the administrator contact does not include the first user,
    The SNS server according to any one of claims 1 to 3, wherein the presenting unit presents the manager with an option of refusing to convey information related to the deceased's death to the first user.
  16.  前記管理者が前記選択肢を選択したことに応答して、前記リクエストが拒否された旨を前記第1のユーザに送信する送信部をさらに備えた、請求項15に記載のSNSサーバ。 The SNS server according to claim 15, further comprising a transmission unit configured to transmit to the first user that the request has been rejected in response to the administrator selecting the option.
  17.  前記提示部は、前記故人の没後に関わる情報を伝えることを許可する選択肢、前記故人の没後に関わる情報を伝えることを拒否する選択肢、及び、前記故人に関する質問を問う選択肢のうち、1つ以上の選択肢を前記SNS上の関係に応じて前記管理者に提示する、請求項1から3のいずれか一項に記載のSNSサーバ。 The presenting unit is one or more of an option that allows transmission of information related to the deceased person's death, an option of rejecting information related to the deceased person's death, and an option for asking a question about the deceased person The SNS server according to any one of claims 1 to 3, wherein the option is presented to the administrator according to a relationship on the SNS.
  18.  前記管理者からの回答内容として、前記提示された1つ以上の選択肢の中から前記管理者が選択した選択肢に基づくものを前記第1のユーザに送信する送信部をさらに備えた、請求項17に記載のSNSサーバ。 18. The transmitter further comprising: a transmission unit configured to transmit, to the first user, an answer content from the manager based on an option selected by the manager from the one or more presented options. The SNS server as described in.
  19.  前記故人の没後に関わる情報が前記第1のユーザに提供されることが許可された場合、前記故人の没後に関わる情報を前記第1のユーザに送信する送信部をさらに備えた、請求項1から3のいずれか一項に記載のSNSサーバ。 The information processing apparatus according to claim 1, further comprising: a transmission unit configured to transmit information related to the deceased person's death to the first user when the information related to the deceased person's death is permitted to be provided to the first user. The SNS server according to any one of 1 to 3.
  20.  前記送信部は、前記故人の没後に関わる情報とともに、前記第1のユーザが依頼可能な代行サービスに関する情報も送信する、請求項19に記載のSNSサーバ。 The SNS server according to claim 19, wherein the transmission unit transmits information related to a proxy service that the first user can request together with information related to the death of the deceased.
  21.  前記故人の葬儀場所、法事場所、墓、納骨地、骨壺及び仏壇の少なくとも一つには、前記故人用の二次元コードが設けられており、
     前記送信部は、前記故人の没後に関わる情報とともに、前記二次元コードのパスワードも前記第1のユーザに送信する、請求項19又は20に記載のSNSサーバ。
    At least one of the deceased funeral place, legal place, grave, ossuary, urn and altar is provided with a two-dimensional code for the deceased,
    The SNS server according to claim 19 or 20, wherein the transmission unit transmits a password of the two-dimensional code to the first user together with information related to the death of the deceased.
  22.  前記第1のユーザが、ネットワークを介して当該SNSサーバと通信可能なモバイル端末を使用して、前記二次元コードを読み込んで前記パスワードを入力した場合、前記送信部はその旨を前記管理者に送信する、請求項21に記載のSNSサーバ。 When the first user reads the two-dimensional code and inputs the password using a mobile terminal capable of communicating with the SNS server via a network, the transmission unit notifies the administrator to that effect. The SNS server according to claim 21, which transmits.
  23.  前記第1のユーザが、ネットワークを介して当該SNSサーバと通信可能なモバイル端末を使用して、前記二次元コードを読み込んで前記パスワードを入力した場合、その旨を記憶する記憶部をさらに備えた、請求項21に記載のSNSサーバ。 When the first user reads the two-dimensional code and inputs the password using a mobile terminal that can communicate with the SNS server via a network, the first user further includes a storage unit that stores the fact The SNS server according to claim 21.
  24.  前記記憶部は、前記第1のユーザがモバイル端末を介して前記二次元コードを読み込んで前記パスワードを入力した日時及び回数の少なくとも一つを記憶する、請求項23に記載のSNSサーバ。 24. The SNS server according to claim 23, wherein the storage unit stores at least one of a date and time and a number of times when the first user reads the two-dimensional code via a mobile terminal and inputs the password.
  25.  前記記憶部は、前記管理者にアクセス可能に構成されている、請求項23又は24に記載のSNSサーバ。 The SNS server according to claim 23 or 24, wherein the storage unit is configured to be accessible to the administrator.
  26.  前記第1のユーザが、ネットワークを介して当該SNSサーバと通信可能なモバイル端末を使用して、前記二次元コードを読み込んで前記パスワードを入力した場合、前記送信部は、前記故人に関する情報を前記モバイル端末に表示させるための情報を前記モバイル端末に送信する、請求項21に記載のSNSサーバ。 When the first user reads the two-dimensional code and inputs the password using a mobile terminal capable of communicating with the SNS server via a network, the transmission unit transmits information on the deceased The SNS server according to claim 21, wherein information to be displayed on a mobile terminal is transmitted to the mobile terminal.
  27.  前記故人に関する情報は、前記故人用のSNSアカウントに関連付けられたSNSサイトを含む、請求項26に記載のSNSサーバ。 27. The SNS server according to claim 26, wherein the information regarding the deceased includes an SNS site associated with the deceased SNS account.
  28.  前記故人に関する情報は、前記故人用のSNSアカウントに関連付けられたSNSサイトとは別に前記故人のために作られたWebサイトである、請求項26に記載のSNSサーバ。 27. The SNS server according to claim 26, wherein the information regarding the deceased is a website created for the deceased separately from an SNS site associated with the deceased SNS account.
  29.  前記故人の没後に関わる情報は、前記故人の墓に関する情報であり、
     前記送信部は、前記故人の没後に関わる情報として、少なくとも前記墓の所在地及び霊園内における当該墓の写真を前記第1のユーザに送信する、請求項19から28のいずれか一項に記載のSNSサーバ。
    Information related to the deceased's death is information on the tomb of the deceased,
    29. The transmission unit according to any one of claims 19 to 28, wherein the transmission unit transmits at least a location of the grave and a photograph of the grave in the cemetery to the first user as information relating to the death of the deceased. SNS server.
  30.  前記SNS上の関係を記憶する記憶部をさらに備えた、請求項1から29のいずれか一項に記載のSNSサーバ。 30. The SNS server according to any one of claims 1 to 29, further comprising a storage unit that stores a relationship on the SNS.
  31.  前記故人は、生前、前記SNSの利用者の一人であり、
     前記故人用のSNSアカウントは、前記故人が生前に登録したものである、請求項1から30のいずれか一項に記載のSNSサーバ。
    The deceased is one of the users of the SNS before life,
    The SNS server according to any one of claims 1 to 30, wherein the deceased SNS account is registered by the deceased before birth.
  32.  第1のユーザと、故人用のSNSアカウントを管理する管理者とを利用者に含むSNSを提供するSNSサーバによって実行される方法であって、
    前記第1のユーザから、前記故人の没後に関わる情報を求めるリクエストを受信することと、
    前記リクエストに対する回答内容として、前記第1のユーザと前記故人との前記SNS上の関係に応じたものを前記管理者に提示することと、
    を含む、SNSサーバによって実行される方法。
    A method executed by an SNS server that provides an SNS including a first user and an administrator who manages an SNS account for a deceased user,
    Receiving a request from the first user for information relating to the deceased's death;
    As an answer content to the request, presenting to the administrator what is in accordance with the SNS relationship between the first user and the deceased,
    A method performed by an SNS server, comprising:
  33.  第1のユーザと、故人用のSNSアカウントを管理する管理者とを利用者に含むSNSを提供するSNSサーバに、
    前記第1のユーザから、前記故人の没後に関わる情報を求めるリクエストを受信することと、
    前記リクエストに対する回答内容として、前記第1のユーザと前記故人との前記SNS上の関係に応じたものを前記管理者に提示することと、
    を実行させる、プログラム。
    To the SNS server that provides the SNS including the first user and the administrator who manages the SNS account for the deceased,
    Receiving a request from the first user for information relating to the deceased's death;
    As an answer content to the request, presenting to the administrator what is in accordance with the SNS relationship between the first user and the deceased,
    A program that executes
  34.  利用者にSNSを提供するSNSサーバにネットワークを介して接続され、故人用のSNSアカウントを管理する管理者の情報処理装置であって、
    前記故人の没後に関わる情報を登録のため前記SNSサーバに送信する送信部と、
    前記利用者の一人である第1のユーザから、前記SNSサーバに登録された前記情報を求めるリクエストがされた場合に、前記SNSサーバから、前記リクエストに対する回答内容として前記第1のユーザと前記故人との前記SNS上の関係に応じて提示された回答内容を受信する受信部と、
    を備えた、管理者の情報処理装置。
    An information processing device for an administrator connected to an SNS server that provides SNS to a user via a network and managing an SNS account for the deceased,
    A transmitter for transmitting information related to the deceased's death to the SNS server for registration;
    When a request for the information registered in the SNS server is made by a first user who is one of the users, the first user and the deceased as response contents to the request from the SNS server. A receiving unit for receiving the response content presented according to the relationship on the SNS with
    An information processing device for an administrator.
  35.  前記情報は、前記故人の葬儀、法事及び墓の少なくとも一つに関する情報を含む、請求項34に記載の管理者の情報処理装置。 35. The information processing apparatus for an administrator according to claim 34, wherein the information includes information related to at least one of the deceased funeral, a legal affair, and a grave.
  36.  前記SNS上の関係が、前記故人が前記情報を前記第1のユーザに伝えることを前記SNS上で生前に許可している、というものである場合、
    前記受信部が受信する回答内容には、前記情報を前記第1のユーザに提供することを許可する選択肢が含まれる、請求項34又は35に記載の管理者の情報処理装置。
    If the relationship on the SNS is that the deceasor has allowed the SNS to live on the SNS to convey the information to the first user,
    36. The information processing apparatus for an administrator according to claim 34 or 35, wherein the reply content received by the reception unit includes an option that permits the information to be provided to the first user.
  37.  前記SNS上の関係が、前記故人が前記情報を前記第1のユーザに伝えることを前記SNS上で生前に許可していないが、前記故人が前記第1のユーザと前記SNS上でのつながりを有している、というものである場合、
     前記受信部が受信する回答内容には、前記故人に関する質問を問う選択肢が含まれる、請求項34又は35に記載の管理者の情報処理装置。
    Although the relationship on the SNS does not permit the deceased to transmit the information to the first user before the SNS, the deceased has no connection with the first user on the SNS. If you have
    36. The information processing apparatus for an administrator according to claim 34 or 35, wherein the answer content received by the receiving unit includes an option for asking a question regarding the deceased.
  38.  前記SNS上の関係が、前記故人が前記第1のユーザとは前記SNS上でのつながりを有していないが、当該SNSサーバがアクセス可能な前記故人の連絡先及び当該SNSサーバがアクセス可能な前記管理者の連絡先の少なくとも一方に前記第1のユーザが含まれている場合、
     前記受信部が受信する回答内容には、前記故人に関する質問を問う選択肢が含まれる、請求項34又は35に記載の管理者の情報処理装置。
    The relationship on the SNS is that the deceased does not have a connection on the SNS with the first user, but the contact information of the deceased that the SNS server can access and the SNS server can access If the first user is included in at least one of the administrator's contacts,
    36. The information processing apparatus for an administrator according to claim 34 or 35, wherein the answer content received by the receiving unit includes an option for asking a question regarding the deceased.
  39.  前記SNS上の関係が、前記故人が前記第1のユーザとは前記SNS上でのつながりを有さず、かつ、当該SNSサーバがアクセス可能な前記故人の連絡先及び当該SNSサーバがアクセス可能な前記管理者の連絡先に前記第1のユーザが含まれていない場合、
     前記受信部が受信する回答内容には、前記情報を前記第1のユーザに伝えることを拒否する選択肢が含まれる、請求項34又は35に記載の管理者の情報処理装置。
    The relationship on the SNS is that the deceased has no connection with the first user on the SNS, and the contact information of the deceased that the SNS server can access and the SNS server can access. If the administrator contact does not include the first user,
    36. The information processing apparatus according to claim 34 or 35, wherein the reply content received by the receiving unit includes an option of refusing to convey the information to the first user.
  40.  前記故人の葬儀場所、法事場所、墓、納骨地、骨壺及び仏壇の少なくとも一つには、パスワードが必要な前記故人用の二次元コードが設けられており、
     前記第1のユーザが、ネットワークを介して前記SNSサーバと通信可能なモバイル端末を使用して、前記二次元コードを読み込んで前記パスワードを入力した場合に、前記受信部はその旨を前記SNSサーバから受信する、請求項34から39のいずれか一項に記載の管理者の情報処理装置。
    At least one of the deceased funeral place, legal place, grave, ossuary, urn and Buddhist altar is provided with a two-dimensional code for the deceased that requires a password,
    When the first user reads the two-dimensional code and inputs the password using a mobile terminal that can communicate with the SNS server via a network, the receiving unit informs the SNS server of that fact. 40. The information processing apparatus for the manager according to any one of claims 34 to 39, which is received from
  41.  利用者にSNSを提供するSNSサーバにネットワークを介して接続され、故人用のSNSアカウントを管理する管理者の情報処理装置によって実行される方法であって、
    前記故人の没後に関わる情報を登録のため前記SNSサーバに送信することと、
    前記利用者の一人である第1のユーザから、前記SNSサーバに登録された前記情報を求めるリクエストがされた場合に、前記SNSサーバから、前記リクエストに対する回答内容として前記第1のユーザと前記故人との前記SNS上の関係に応じて提示された回答内容を受信することと、
    を含む、管理者の情報処理装置によって実行される方法。
    A method connected to an SNS server that provides SNS to a user via a network and executed by an information processing device of an administrator who manages an SNS account for the deceased,
    Sending information related to the deceased's death to the SNS server for registration;
    When a request for the information registered in the SNS server is made by a first user who is one of the users, the first user and the deceased as response contents to the request from the SNS server. Receiving the response content presented according to the relationship on the SNS with
    A method executed by an information processing apparatus of an administrator.
  42. 利用者にSNSを提供するSNSサーバにネットワークを介して接続され、故人用のSNSアカウントを管理する管理者の情報処理装置に、
    前記故人の没後に関わる情報を登録のため前記SNSサーバに送信することと、
    前記利用者の一人である第1のユーザから、前記SNSサーバに登録された前記情報を求めるリクエストがされた場合に、前記SNSサーバから、前記リクエストに対する回答内容として前記第1のユーザと前記故人との前記SNS上の関係に応じて提示された回答内容を受信することと、
    を実行させるプログラム。
    An information processing device connected to an SNS server that provides SNS to users via a network and managing an SNS account for the deceased,
    Sending information related to the deceased's death to the SNS server for registration;
    When a request for the information registered in the SNS server is made by a first user who is one of the users, the first user and the deceased as response contents to the request from the SNS server. Receiving the response content presented according to the relationship on the SNS with
    A program that executes
PCT/JP2017/027498 2016-09-23 2017-07-28 Sns server, method which is executed by sns server, information processing device for administrator, method which is executed by information processing device for administrator, and program WO2018055911A1 (en)

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