WO2018045835A1

WO2018045835A1 - Method and apparatus for restoring sounds of terminal, and electronic device

Info

Publication number: WO2018045835A1
Application number: PCT/CN2017/093950
Authority: WO
Inventors: 魏铮; 闫亚闯
Original assignee: 北京金山安全软件有限公司
Priority date: 2016-09-07
Filing date: 2017-07-21
Publication date: 2018-03-15
Also published as: CN106445753A

Abstract

Disclosed is a method for restoring sounds of a terminal, comprising: when it is detected that a problem occurs in sounds of a terminal, inspecting and restoring system configuration related to the sounds of the terminal; when the sounds of the terminal cannot be restored by the inspection and restoration of the system configuration, inspecting and restoring a driver of a sound card device; or when it is detected that a problem occurs in sounds of a terminal, inspecting and restoring a driver of a sound card device; and when the sounds of the terminal cannot be restored by the inspection and restoration of the driver of the sound card device, inspecting and restoring system configuration related to the sounds of the terminal. Also disclosed are an apparatus for restoring sounds of a terminal, and an electronic device. Embodiments of the present application can improve the restoration success rate of sounds of a terminal.

Description

Terminal sound repairing method, device and electronic device

Cross-reference to related applications

This application claims the priority of the Chinese patent application No. "201610809367.7" filed on September 7, 2016 by Beijing Jinshan Security Software Co., Ltd., entitled "A Terminal Sound Repair Method, Apparatus and Electronic Apparatus".

Technical field

The present application relates to the field of electronic technologies, and in particular, to a terminal sound repair method, apparatus, and electronic device.

Background technique

Sound card is the most basic component of multimedia technology, and it is a kind of hardware that realizes the mutual conversion of sound waves and digital signals. The basic function of a sound card is to convert the original sound signal from a microphone, a tape, or a disc to an audio device such as a headphone or a speaker, or to make a beautiful sound through the music device digital interface (MIDI). For the problem of how to solve the problem that the sound device of the terminal can not emit sound, the prior art solution is to find out the reason why the sound device of the terminal cannot make a sound through the artificial inspection terminal, and then repair the sound according to the found cause. For example, it is detected that the sound card device of the terminal is disabled, and the sound card device is artificially enabled. However, in this way, the repair success rate is not high.

Summary of the invention

The embodiment of the present application provides a terminal sound repairing method, device, and electronic device. The technical problem that the repair success rate is not high in the prior art solution can be solved.

The first aspect of the present application provides a method for repairing a terminal sound, including:

Detecting and repairing a system configuration related to the terminal sound when detecting that there is a problem with the terminal sound; detecting and repairing a driver of the sound card device when it is determined that the terminal sound is failed to be repaired by detecting and repairing the system configuration; or

Detecting and repairing a driver of the sound card device when detecting that there is a problem with the terminal sound; detecting and repairing a system related to the sound of the terminal when it is determined that the terminal sound fails to be repaired by detecting and repairing the driver of the sound card device Configuration.

Wherein, when it is determined that the terminal sound fails to be repaired by detecting and repairing the driver of the sound card device, or the terminal sound fails to be repaired by detecting and repairing the system configuration, status indication information is sent to the server, the status indication The information is used by the server to return solution graphic information, where the solution graphic information is used to prompt the user to repair The method of the terminal sound.

The system configuration includes at least one of an audio registry, a sound card control panel configuration, an audio service, an audio driver tool device option, an audio device, an audio service permission, a mute state, and a sound card chip panel configuration.

The driver for detecting and repairing the sound card device includes:

Detecting whether the driver of the sound card device is a complete driver and is in a normal running state;

When it is detected that the driver of the sound card device is not a full driver or is not in a normal running state, the driver installation package is acquired to reinstall the driver of the sound card device.

The driver for obtaining the driver installation package to reinstall the sound card device includes:

Sending a data download request to the server, the data download request being used by the server to return drive information;

Receiving the driving information returned by the server;

And downloading, from the server, the driver installation package to reinstall the driver of the sound card device according to the driving information.

Retrieving a driver of the sound card device from the electronic device locally looking for a driver installation package related to the terminal sound.

The driver for detecting and repairing the sound card device includes:

Determining whether the driver of the sound card device is the latest version when detecting that the driver of the sound card device is a full driver and is in a normal running state;

When it is determined that the driver of the sound card device is not the latest version, the driver installation package is downloaded from the server to reinstall the driver of the sound card device.

The driver for detecting and repairing the sound card device includes:

Determining whether the driver of the sound card device is a stable version when detecting that the driver of the sound card device is a full driver and is in a normal running state;

When it is determined that the driver of the sound card device is not a stable version, downloading the stable version of the driver installation package from the server reinstalls the driver of the sound card device.

After the sending the status indication information to the server, the method further includes:

Displaying the solution graphic information returned by the server.

Wherein the solution graphic information includes a plurality of repair graphic solutions and each of the plurality of repair graphic solutions Fix the repair success rate of the graphic scheme;

The displaying the solution graphic information returned by the server includes:

According to the repair success rate of each of the repair graphic solutions, the multiple repair graphic solutions are displayed in sequence.

Obtaining a detection result of the system configuration or/and a driver of the sound card device;

Determining a target repair graphic plan in the plurality of repair graphic solutions that match the detection result;

The target repair graphic scheme is displayed.

A second aspect of the present application provides a terminal sound repairing apparatus, where the apparatus includes a system repair module and a drive repair module, wherein:

The system repair module is configured to detect and repair a system configuration related to the sound of the terminal when detecting a problem of the terminal sound; and the drive repair module is configured to: when determining to repair and repair the system configuration Detecting and repairing the driver of the sound card device when the terminal sound fails; or

The driver repair module is configured to detect and repair a driver of the sound card device when detecting a problem of the terminal sound; and the system repair module is configured to: when determining to repair the driver by detecting and repairing the sound card device When the terminal sound fails, the system configuration related to the terminal sound is detected and repaired.

Wherein, the device further comprises:

An information sending module, configured to send status indication information to the server when it is determined that the terminal sound fails to be repaired by detecting and repairing the driver of the sound card device, or the terminal sound fails to be repaired by detecting and repairing the system configuration, The status indication information is used by the server to return solution graphic information, and the solution graphic information is used to prompt a user to repair the terminal sound.

The drive repair module is specifically configured to:

Receiving the driving information returned by the server;

The drive repair module is specifically configured to:

Wherein, the device further comprises:

And an information display module, configured to display the solution graphic information returned by the server.

The solution graphic information includes a plurality of repair graphic solutions and a repair success rate of each of the multiple repair graphic solutions;

The information display module is specifically configured to:

The target repair graphic scheme is displayed.

Correspondingly, a third aspect of the present application provides an electronic device, including a processor, a memory, a communication interface, and a bus;

The memory stores executable program code;

The processor is operative to execute the executable program by reading executable program code stored in the memory The code corresponding to the program for:

Correspondingly, the embodiment of the present application provides a storage medium, where the storage medium is used to store an application, and the application is used to perform a terminal sound repair disclosed in the first aspect of the embodiment of the present application at runtime. method.

Correspondingly, the embodiment of the present application provides an application program, where the application is used to execute a terminal sound repairing method disclosed in the first aspect of the embodiment of the present application at runtime.

Embodiments of the present application, when detecting a problem of the terminal sound, first detecting and repairing a system configuration related to the terminal sound; when determining that the terminal sound is failed to be repaired by detecting and repairing the system configuration, then detecting and Fixing the driver of the sound card device; or detecting and repairing the driver of the sound card device when detecting the problem of the terminal sound; when it is determined that the driver sound of the sound card device is repaired by detecting and repairing the sound card device fails, then detecting And repairing the system configuration related to the sound of the terminal, thereby realizing the combination of system configuration repair and sound card drive repair, and improving the success rate of the terminal sound repair.

DRAWINGS

In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings used in the description of the embodiments will be briefly described below. It is obvious that the drawings in the following description are some embodiments of the present application, Those skilled in the art can also obtain other drawings based on these drawings without paying any creative work.

1 is a schematic flowchart of a method for repairing a terminal sound according to a first embodiment of the present application;

2 is a schematic flowchart of a method for repairing a terminal sound according to a second embodiment of the present application;

3 is a schematic structural diagram of a terminal sound repairing apparatus according to an embodiment of the present application;

4 is a schematic structural diagram of an electronic device according to an embodiment of the present application.

detailed description

The technical solutions in the embodiments of the present application are clearly and completely described in the following with reference to the drawings in the embodiments of the present application. It is obvious that the described embodiments are a part of the embodiments of the present application, and not all of the embodiments. Based on the application All other embodiments obtained by those skilled in the art without creative efforts are within the scope of the present application.

Please refer to FIG. 1. FIG. 1 is a schematic flowchart diagram of a method for repairing a terminal sound according to a first embodiment of the present application. As shown in the figure, the method in the embodiment of the present application includes:

S101. When detecting a problem of the terminal sound, detecting and repairing a system configuration related to the terminal sound;

In a specific implementation, the system configuration includes at least one of an audio registry, a sound card control panel configuration, an audio service, an audio driver tool device option, an audio device, an audio service permission, a mute state, and a sound card chip panel configuration. First, when detecting that the terminal sound cannot be played normally, it is possible to detect whether the system configuration related to the terminal sound satisfies a preset configuration requirement, for example, it can detect whether the setting information of the application in the audio registry is correct, and detect the sound card control. Whether the panel settings are normal, whether the audio service permission is met to meet the sound playback requirements, the detection drive tool device options meet the sound playback requirements, and the like. Then, when it is detected that the system configuration related to the terminal sound does not meet the preset configuration requirement, the terminal sound repair tool may be used to repair the system configuration related to the terminal sound, for example, repairing the audio related registry, Fix sound card control panel settings, fix audio services, repair audio driver tools, fix audio related devices, reset volume, enhance related audio service permissions, fix sound card chip front panel settings, and more. Finally, after the system configuration repair related to the terminal sound is completed, the audio signal of the terminal may be played to verify whether the terminal sound is successfully repaired. If it is determined that the repair of the terminal sound is successful by detecting and repairing the system configuration, the execution is no longer performed. The following steps are taken.

It should be noted that after detecting whether the system configuration related to the terminal sound satisfies the preset configuration requirement, if the system configuration related to the terminal sound meets the preset configuration requirements, the terminal sound problem may be determined. Not caused by system configuration, so detecting and repairing the system configuration does not fix the terminal sound. You can continue to repair the terminal sound by performing the following steps.

S102. When it is determined that the terminal sound fails to be repaired by detecting and repairing the system configuration, detecting and repairing a driver of the sound card device.

In a specific implementation, the driver of the sound card device may be detected as a complete driver or in a normal running state; when it is detected that the driver of the sound card device is not a complete driver or is not in a normal running state, obtaining a driver installation The package reinstalls the driver for the sound card device.

Further, a data download request may be sent to the server, where the data download request is used by the server to return drive information; receive the drive information returned by the server; and download a driver installation package from the server according to the drive information. Reinstall the driver for the sound card device. In addition, if there is no network connection, the electronic device can be Locally finding a driver installation package related to the terminal sound to reinstall the driver of the sound card device.

Optionally, it can be detected whether the driver of the sound card device is a full driver and is in a normal running state; when detecting that the driver of the sound card device is a full driver and is in a normal running state, sending the server to the server The device system information of the electronic device, the device system information is used to instruct the server to return the driver version information; determining, according to the driver version information, whether the driver of the sound card device is the latest version; when determining the sound card When the driver of the device is not the latest version, download the driver installation package from the server to reinstall the driver of the sound card device. The device system information includes device hardware ID, operating system information, and the like.

For example, the current version of the driver of the sound card device is 6.0.1.7541, and the driver version information returned by the server is 6.0.1.7867. The current version and the driver version information returned by the server are compared, and the version of the driver of the sound card device is updated. Therefore, the data download request carrying the driver version information can be sent to the server, the driver installation package is downloaded from the server, and the driver of the sound card device is reinstalled using the downloaded driver installation package.

Optionally, it can be detected whether the driver of the sound card device is a full driver or is in a normal running state; when detecting that the driver of the sound card device is a full driver and is in a normal running state, sending the server to the server Device system information, after receiving the device system information, the server queries whether there is a driver installation package of the stable version of the driver of the sound card device, and if the driver installation package of the stable version of the driver of the sound card device is queried, The server may send the download indication information to the electronic device, where the version indication information is used to instruct the electronic device to download the stable version of the driver installation package from the server, and use the stability version of the driver installation package to perform the driver of the sound card device. re-install. Among them, the server pre-marks the stable version of the driver installation package.

After the driver detection and repair of the sound card device is completed, the audio signal of the terminal can be played to verify whether the terminal sound is successfully repaired.

If it is determined that the terminal sound fails to be repaired by detecting and repairing the driver of the sound card device, the following operation steps are performed.

Optionally, the status indication information is sent to the server, where the status indication information is used by the server to return solution graphic information, where the solution graphic information is used to prompt the user to repair the sound of the terminal. The status indication information may be a repair failure information or a sound problem status or the like. After receiving the sending status indication information, the server searches for solution graphic information related to the terminal sound, and returns the solution graphic information to the electronic device, where the solution graphic information includes multiple repair graphic solutions and the The success rate of each repaired graphic solution in a variety of repaired graphic solutions.

Further, the multiple success rates may be displayed according to the repair success rate of each of the repair graphic solutions. Fix the graphic plan. For example, the server returns 20 kinds of repair graphic schemes related to terminal sounds, and can select three kinds of repair graphic schemes with higher success rate, and compare the repair success rates of the three repaired graphic schemes, and the repair success rate is the highest. The repaired graphic scheme is arranged at the forefront, and the other two repaired graphic schemes are arranged in order according to the repair success rate.

Further optionally, the detection result of the system configuration or/and the driver of the sound card device may be acquired; and the target repair graphic solution in the multiple repair graphic solutions matching the detection result is determined; The target repair graphic scheme is displayed. For example, after detecting the system configuration or/and the driver of the sound card device, it can be known that the detection result is that the system configuration is normal and the driver is upgradeable, so the keyword of the detection result is “drive upgrade”, and then the search result is found. The keyword "drive upgrade" matches the repaired graphic scheme "solves the problem of no sound after upgrading the sound card driver", and finally displays the repair graphic scheme "solves the problem that there is still no sound after upgrading the sound card driver", the user can follow the repair The specific content of the graphic scheme prompts to repair the terminal sound.

In the embodiment of the present application, when detecting a problem of the terminal sound, first detecting and repairing a system configuration related to the terminal sound; and then detecting when the terminal sound is failed to be repaired by detecting and repairing the system configuration, detecting And repair the driver of the sound card device, thereby achieving a combination of system configuration repair and sound card driver repair, and improving the success rate of the terminal sound repair.

Please refer to FIG. 2. FIG. 2 is a schematic flowchart diagram of a method for repairing a terminal sound according to a second embodiment of the present application. As shown in the figure, the method in the embodiment of the present application includes:

S201: When detecting that there is a problem in the terminal sound, detecting and repairing the driver of the sound card device.

Further, a data download request may be sent to the server, where the data download request is used by the server to return drive information; receive the drive information returned by the server; and download a driver installation package from the server according to the drive information. Reinstall the driver for the sound card device. In addition, if there is no network connection, the driver of the sound card device can be reinstalled from the electronic device locally by looking for a driver installation package related to the terminal sound.

Optionally, it can be detected whether the driver of the sound card device is a full driver and is in a normal running state; when detecting that the driver of the sound card device is a full driver and is in a normal running state, sending the server to the server The device system information of the electronic device, the device system information is used to indicate that the server returns driver version information; and according to the driver version information, determining whether the driver of the sound card device is the latest version; when determining the sound When the driver of the card device is not the latest version, the driver installation package is downloaded from the server to reinstall the driver of the sound card device. The device system information includes device hardware ID, operating system information, and the like.

After the driver detection and repair of the sound card device is completed, the audio signal of the terminal may be played to verify whether the terminal sound is successfully repaired. If it is determined that the terminal sound is successfully repaired by detecting and repairing the system configuration, the following operations are not performed. step. If it is determined that the terminal sound fails to be repaired by detecting and repairing the driver of the sound card device, the following operation steps are performed.

S202. When it is determined that the terminal sound fails to be repaired by detecting and repairing the driver of the sound card device, detecting and repairing a system configuration related to the terminal sound.

In a specific implementation, the system configuration includes at least one of an audio registry, a sound card control panel configuration, an audio service, an audio driver tool device option, an audio device, an audio service permission, a mute state, and a sound card chip panel configuration. First, when detecting that the terminal sound cannot be played normally, it is possible to detect whether the system configuration related to the terminal sound satisfies a preset configuration requirement, for example, it can detect whether the setting information of the application in the audio registry is correct, and detect the sound card control. Whether the panel settings are normal, whether the audio service permission is met to meet the sound playback requirements, the detection drive tool device options meet the sound playback requirements, and the like. Then, when it is detected that the system configuration related to the terminal sound does not meet the preset configuration requirement, the terminal sound repair tool may be used to repair the system configuration related to the terminal sound, for example, repairing the audio related registry, Fix sound card control panel settings, fix audio services, repair audio driver tools, fix audio related devices, reset volume, enhance related audio service permissions, fix sound card chip front panel settings, and more. Finally, after the system configuration repair related to the terminal sound is completed, the audio signal of the terminal can be played to verify the terminal sound. If the sound is successfully repaired, if it is determined that the repairing of the terminal sound is successful by detecting and repairing the system configuration, the following operation steps are not performed. If it is determined that the repair of the terminal sound fails by detecting and repairing the system configuration, the following operation steps are performed.

Further, the multiple repair graphic solutions may be displayed in sequence according to the repair success rate of each of the repair graphic solutions. For example, the server returns 20 kinds of repair graphic schemes related to terminal sounds, and can select three kinds of repair graphic schemes with higher success rate, and compare the repair success rates of the three repaired graphic schemes, and the repair success rate is the highest. The repaired graphic scheme is arranged at the forefront, and the other two repaired graphic schemes are arranged in order according to the repair success rate.

In the embodiment of the present application, when the terminal sound is detected to have a problem, the driver of the sound card device is first detected and repaired; when it is determined that the driver of the sound card device fails to repair the sound by detecting and repairing the sound card device, then detecting and The system configuration related to the sound of the terminal is repaired, thereby realizing the combination of system configuration repair and sound card driver repair, and improving the success rate of terminal sound repair.

Please refer to FIG. 3. FIG. 3 is a schematic structural diagram of a terminal sound repairing apparatus according to an embodiment of the present application. As shown in the figure, the device in the embodiment of the present application includes:

The system repair module 301 is configured to detect and repair a system configuration related to the sound of the terminal when detecting a problem of the terminal sound, and perform the same steps as S101 shown in FIG. 1 or the same as S202 shown in FIG. 2 . step. The driver repairing module 302 is configured to detect and detect when the terminal sound is failed to be repaired by detecting and repairing the system configuration. The driver of the sound card device is repaired, and the same steps as S102 shown in FIG. 1 or the same steps as S201 shown in FIG. 2 are performed. or

The driver repair module 302 is configured to detect and repair the driver of the sound card device when the terminal sound is detected to be faulty, perform the same steps as S102 shown in FIG. 1 or the same steps as the system repair module shown in FIG. 2 301. When it is determined that the terminal sound fails to be repaired by detecting and repairing the driver of the sound card device, detecting and repairing a system configuration related to the terminal sound, performing the same steps as S101 shown in FIG. 1 or The same steps as S202 shown in FIG.

The driver repair module 302 is specifically configured to:

Receiving the driving information returned by the server;

The driver repair module 302 is specifically configured to:

Determining the sound when it is detected that the driver of the sound card device is a full driver and is in a normal running state Whether the driver of the card device is a stable version;

Optionally, as shown in FIG. 3, the apparatus in this embodiment of the present application may further include:

The information sending module 303 is configured to: when determining that the terminal sound fails by detecting and repairing the driver of the sound card device, or failing to repair the terminal sound by detecting and repairing the system configuration, sending status indication information to the server And the status indication information is used by the server to return solution graphic information, where the solution graphic information is used to prompt the user to repair the sound of the terminal.

In a specific implementation, the status indication information may be a repair failure information or a sound problem status or the like. After receiving the sending status indication information, the server searches for solution graphic information related to the terminal sound, and returns the solution graphic information to the device, where the solution graphic information includes multiple repair graphic solutions and The repair success rate of each of the repaired graphic solutions in the various repair graphic solutions.

The information display module 304 is configured to display the solution graphic information returned by the server.

In a specific implementation, the multiple repair graphic solutions may be displayed in sequence according to the repair success rate of each of the repair graphic solutions. For example, the server returns 20 kinds of repair graphic schemes related to terminal sounds, and can select three kinds of repair graphic schemes with higher success rate, and compare the repair success rates of the three repaired graphic schemes, and the repair success rate is the highest. The repaired graphic scheme is arranged at the forefront, and the other two repaired graphic schemes are arranged in order according to the repair success rate.

Optionally, the detection result of the system configuration or/and the driver of the sound card device may be acquired; determining a target repair graphic solution in the multiple repair graphic solutions matching the detection result; The target repair graphic scheme. For example, after detecting the system configuration or/and the driver of the sound card device, it can be known that the detection result is that the system configuration is normal and the driver is upgradeable, so the keyword of the detection result is “drive upgrade”, and then the search result is found. The keyword "drive upgrade" matches the repaired graphic scheme "solves the problem of no sound after upgrading the sound card driver", and finally displays the repair graphic scheme "solves the problem that there is still no sound after upgrading the sound card driver", the user can follow the repair The specific content of the graphic scheme prompts to repair the terminal sound.

Please refer to FIG. 4. FIG. 4 is a schematic structural diagram of an electronic device according to an embodiment of the present application. As shown, the electronic device can include at least one processor 401, such as a CPU, at least one communication interface 402, at least one memory 403, and at least one bus 404. Among them, the bus 404 is used to implement connection communication between these components. Among them, Ben The communication interface 402 of the electronic device in the application embodiment is a wired transmission port, and may also be a wireless device, for example, including an antenna device, for performing signaling or data communication with other node devices. The memory 403 may be a high speed RAM memory or a non-volatile memory such as at least one disk memory. The memory 403 can also optionally be at least one storage device located remotely from the aforementioned processor 401. A set of program codes is stored in the memory 403, and the processor 401 is configured to call program code stored in the memory for performing the following operations:

The processor 401 is further configured to perform the following operations:

When it is determined that the terminal sound fails to be repaired by detecting and repairing the driver of the sound card device, or the terminal sound fails to be repaired by detecting and repairing the system configuration, the status indication information is sent to the server, and the status indication information is used. The solution graphic information is returned to the server, and the solution graphic information is used to prompt the user to repair the sound of the terminal.

The processor 401 is further configured to perform the following operations:

Receiving the driving information returned by the server;

The processor 401 is further configured to perform the following operations:

Determining the sound when it is detected that the driver of the sound card device is a full driver and is in a normal running state Whether the driver of the card device is the latest version;

The processor 401 is further configured to perform the following operations:

Displaying the solution graphic information returned by the server.

The processor 401 is further configured to perform the following operations:

The target repair graphic scheme is displayed.

It should be noted that the embodiment of the present application also provides a storage medium for storing an application for performing a repair method and a diagram of the terminal sound shown in FIG. 1 at runtime. A method for repairing a terminal sound shown in FIG. 2 receives an operation performed by an electronic device.

It should be noted that the embodiment of the present application also provides an application program for performing a terminal sound repairing method shown in FIG. 1 and a terminal sound shown in FIG. 2 at runtime. The repair method performs an operation performed by the electronic device.

It should be noted that, for the foregoing various method embodiments, for the sake of brevity, they are all described as a series of action combinations, but those skilled in the art should understand that the present application is not limited by the described action sequence. Because some steps may be performed in other orders or concurrently in accordance with the present application. In the following, those skilled in the art should also understand that the embodiments described in the specification are all preferred embodiments, and the actions and modules involved are not necessarily required by the present application.

In the above embodiments, the descriptions of the various embodiments are different, and the parts that are not described in detail in a certain embodiment can be referred to the related descriptions of other embodiments.

A person skilled in the art may understand that all or part of the various steps of the foregoing embodiments may be performed by a program to instruct related hardware. The program may be stored in a computer readable storage medium, and the storage medium may include: Flash disk, read-only memory (English: Read-Only Memory, referred to as: ROM), random accessor (English: Random Access Memory, referred to as: RAM), disk or optical disk.

The content downloading method and the related device and system provided by the embodiments of the present application are described in detail. The principles and implementation manners of the present application are described in the specific examples. The description of the above embodiments is only used to help understand the present application. The method of application and its core idea; at the same time, for those of ordinary skill in the art, according to the idea of the present application, there will be changes in the specific implementation manner and application scope. In summary, the content of this specification should not be understood. To limit the application.

In the description of the present specification, the description with reference to the terms "one embodiment", "some embodiments", "example", "specific example", or "some examples" and the like means a specific feature described in connection with the embodiment or example. A structure, material or feature is included in at least one embodiment or example of the application. In the present specification, the schematic representation of the above terms is not necessarily directed to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in a suitable manner in any one or more embodiments or examples. In addition, various embodiments or examples described in the specification, as well as features of various embodiments or examples, may be combined and combined.

Moreover, the terms "first" and "second" are used for descriptive purposes only and are not to be construed as indicating or implying a relative importance or implicitly indicating the number of technical features indicated. Thus, features defining "first" or "second" may include at least one of the features, either explicitly or implicitly. In the description of the present application, the meaning of "a plurality" is at least two, such as two, three, etc., unless specifically defined otherwise.

Any process or method description in the flowcharts or otherwise described herein may be understood to represent a module, segment or portion of code that includes one or more executable instructions for implementing the steps of a particular logical function or process. And the scope of the preferred embodiments of the present application includes additional implementations, in which the functions may be performed in a substantially simultaneous manner or in the reverse order depending on the functions involved, in accordance with the illustrated or discussed order. It will be understood by those skilled in the art to which the embodiments of the present application pertain.

The logic and/or steps represented in the flowchart or otherwise described herein, for example, may be considered as an ordered list of executable instructions for implementing logical functions, and may be embodied in any computer readable medium, For execution of a system, apparatus, or device (such as a computer-based system, a system including a processor, or the like, from an instruction execution system, A device or device that fetches instructions and executes instructions for use, or in conjunction with such instructions to execute a system, apparatus, or device. For the purposes of this specification, a "computer-readable medium" can be any apparatus that can contain, store, communicate, propagate, or transport a program for use in an instruction execution system, apparatus, or device, or in conjunction with the instruction execution system, apparatus, or device. More specific examples (non-exhaustive list) of computer readable media include the following: electrical connections (electronic devices) having one or more wires, portable computer disk cartridges (magnetic devices), random access memory (RAM), Read only memory (ROM), erasable editable read only memory (EPROM or flash memory), fiber optic devices, and portable compact disk read only memory (CDROM). In addition, the computer readable medium may even be a paper or other suitable medium on which the program can be printed, as it may be optically scanned, for example by paper or other medium, followed by editing, interpretation or, if appropriate, other suitable The method is processed to obtain the program electronically and then stored in computer memory.

It should be understood that portions of the application can be implemented in hardware, software, firmware, or a combination thereof. In the above-described embodiments, multiple steps or methods may be implemented in software or firmware stored in a memory and executed by a suitable instruction execution system. For example, if implemented in hardware, as in another embodiment, it can be implemented by any one or combination of the following techniques well known in the art: having logic gates for implementing logic functions on data signals. Discrete logic circuits, application specific integrated circuits with suitable combinational logic gates, programmable gate arrays (PGAs), field programmable gate arrays (FPGAs), etc.

One of ordinary skill in the art can understand that all or part of the steps carried by the method of implementing the above embodiments can be completed by a program to instruct related hardware, and the program can be stored in a computer readable storage medium. When executed, one or a combination of the steps of the method embodiments is included.

In addition, each functional unit in each embodiment of the present application may be integrated into one processing module, or each unit may exist physically separately, or two or more units may be integrated into one module. The above integrated modules can be implemented in the form of hardware or in the form of software functional modules. The integrated modules, if implemented in the form of software functional modules and sold or used as stand-alone products, may also be stored in a computer readable storage medium.

The above mentioned storage medium may be a read only memory, a magnetic disk or an optical disk or the like. While the embodiments of the present application have been shown and described above, it is understood that the above-described embodiments are illustrative and are not to be construed as limiting the scope of the present application. The embodiments are subject to variations, modifications, substitutions and variations.

Claims

A method for repairing a terminal sound, characterized in that the method is applied to an electronic device, the method comprising:

Detecting and repairing a system configuration related to the terminal sound when detecting that there is a problem with the terminal sound; detecting and repairing a driver of the sound card device when it is determined that the terminal sound is failed to be repaired by detecting and repairing the system configuration; or

Detecting and repairing a driver of the sound card device when detecting that there is a problem with the terminal sound; detecting and repairing a system related to the sound of the terminal when it is determined that the terminal sound fails to be repaired by detecting and repairing the driver of the sound card device Configuration.
The method of claim 1, after detecting and repairing a driver of the sound card device, or detecting and repairing a system configuration related to the sound of the terminal, further comprising:

When it is determined that the terminal sound fails to be repaired by detecting and repairing the driver of the sound card device, or the terminal sound fails to be repaired by detecting and repairing the system configuration, the status indication information is sent to the server, and the status indication information is used. The solution graphic information is returned to the server, and the solution graphic information is used to prompt the user to repair the sound of the terminal.
The method of claim 1 wherein said system configuration comprises an audio registry, a sound card control panel configuration, an audio service, an audio driver tool device option, an audio device, an audio service authority, a mute state, and a sound card chip panel configuration At least one of them.
The method of claim 1 wherein said detecting and repairing a driver of the sound card device comprises:

Detecting whether the driver of the sound card device is a complete driver and is in a normal running state;

When it is detected that the driver of the sound card device is not a full driver or is not in a normal running state, the driver installation package is acquired to reinstall the driver of the sound card device.
The method of claim 4, wherein the obtaining the driver installation package to reinstall the driver of the sound card device comprises:

Sending a data download request to the server, the data download request being used by the server to return drive information;

Receiving the driving information returned by the server;

And downloading the driver installation package according to the driver information to reinstall the driver of the sound card device.
The method of claim 4, wherein the obtaining the driver installation package to reinstall the driver of the sound card device comprises:

Retrieving a driver of the sound card device from the electronic device locally looking for a driver installation package related to the terminal sound.
The method of claim 1 wherein said detecting and repairing a driver of the sound card device comprises:

Detecting whether the driver of the sound card device is a complete driver and is in a normal running state;

Determining whether the driver of the sound card device is the latest version when detecting that the driver of the sound card device is a full driver and is in a normal running state;

When it is determined that the driver of the sound card device is not the latest version, the driver installation package is downloaded from the server to reinstall the driver of the sound card device.
The method of claim 1 wherein said detecting and repairing a driver of the sound card device comprises:

Detecting whether the driver of the sound card device is a complete driver and is in a normal running state;

Determining whether the driver of the sound card device is a stable version when detecting that the driver of the sound card device is a full driver and is in a normal running state;

When it is determined that the driver of the sound card device is not a stable version, downloading the stable version of the driver installation package from the server reinstalls the driver of the sound card device.
The method according to any one of claims 2 to 2, wherein after the sending the status indication information to the server, the method further includes:

Displaying the solution graphic information returned by the server.
The method of claim 9, wherein the solution graphic information comprises a plurality of repair graphic solutions and a repair success rate of each of the plurality of repair graphic solutions;

The displaying the solution graphic information returned by the server includes:

According to the repair success rate of each of the repair graphic solutions, the multiple repair graphic solutions are displayed in sequence.
The method of claim 10, wherein the displaying the solution graphic information returned by the server comprises:

Obtaining a detection result of the system configuration or/and a driver of the sound card device;

Determining a target repair graphic plan in the plurality of repair graphic solutions that match the detection result;

The target repair graphic scheme is displayed.
A terminal sound repairing device, characterized in that the device comprises a system repair module and a drive repair module, wherein:

The system repair module is configured to detect and repair a system configuration related to the sound of the terminal when detecting a problem of the terminal sound; and the drive repair module is configured to: when determining to repair and repair the system configuration Detecting and repairing the driver of the sound card device when the terminal sound fails; or

The driver repair module is configured to detect and repair a driver of the sound card device when detecting a problem of the terminal sound; and the system repair module is configured to: when determining to repair the driver by detecting and repairing the sound card device When the terminal sound fails, the system configuration related to the terminal sound is detected and repaired.
The device of claim 12, the device further comprising:

An information sending module, configured to send status indication information to the server when it is determined that the terminal sound fails to be repaired by detecting and repairing the driver of the sound card device, or the terminal sound fails to be repaired by detecting and repairing the system configuration, The status indication information is used by the server to return solution graphic information, and the solution graphic information is used to prompt a user to repair the terminal sound.
The device of claim 12, wherein the system configuration comprises an audio registry, a sound card control panel configuration, an audio service, an audio driver tool device option, an audio device, an audio service authority, a mute state, and a sound card chip panel configuration. At least one of them.
The device of claim 12, wherein the drive repair module is specifically configured to:

Detecting whether the driver of the sound card device is a complete driver and is in a normal running state;

When it is detected that the driver of the sound card device is not a full driver or is not in a normal running state, the driver installation package is acquired to reinstall the driver of the sound card device.
The device according to claim 15, wherein the drive repair module is specifically configured to:

Sending a data download request to the server, the data download request being used by the server to return drive information;

Receiving the driving information returned by the server;

And downloading, from the server, the driver installation package to reinstall the driver of the sound card device according to the driving information.
The device according to claim 15, wherein the drive repair module is specifically configured to:

Retrieving a driver of the sound card device from the electronic device locally looking for a driver installation package related to the terminal sound.
The device of claim 12, wherein the drive repair module is specifically configured to:

Detecting whether the driver of the sound card device is a complete driver and is in a normal running state;

Determining whether the driver of the sound card device is the latest version when detecting that the driver of the sound card device is a full driver and is in a normal running state;

When it is determined that the driver of the sound card device is not the latest version, the driver installation package is downloaded from the server to reinstall the driver of the sound card device.
The device of claim 12, wherein the drive repair module is specifically configured to:

Detecting whether the driver of the sound card device is a complete driver and is in a normal running state;

Determining whether the driver of the sound card device is a stable version when detecting that the driver of the sound card device is a full driver and is in a normal running state;

When it is determined that the driver of the sound card device is not a stable version, downloading the stable version of the driver installation package from the server reinstalls the driver of the sound card device.
The device of any of claims 13 to 12, wherein the device further comprises:

And an information display module, configured to display the solution graphic information returned by the server.
The device according to claim 20, wherein the solution graphic information comprises a plurality of repair graphic solutions and a repair success rate of each of the plurality of repair graphic solutions;

The information display module is specifically configured to:

According to the repair success rate of each of the repair graphic solutions, the multiple repair graphic solutions are displayed in sequence.
The device of claim 21, wherein the information display module is specifically configured to:

Obtaining a detection result of the system configuration or/and a driver of the sound card device;

Determining a target repair graphic plan in the plurality of repair graphic solutions that match the detection result;

The target repair graphic scheme is displayed.
An electronic device, comprising: a processor, a memory, a communication interface, and a bus;

The processor, the memory, and the communication interface are connected by the bus and complete communication with each other;

The memory stores executable program code;

The processor runs a program corresponding to the executable program code by reading executable program code stored in the memory for:

Detecting and repairing a system configuration related to the terminal sound when detecting that there is a problem with the terminal sound; detecting and repairing a driver of the sound card device when it is determined that the terminal sound is failed to be repaired by detecting and repairing the system configuration; or

Detecting and repairing a driver of the sound card device when detecting that there is a problem with the terminal sound; detecting and repairing a system related to the sound of the terminal when it is determined that the terminal sound fails to be repaired by detecting and repairing the driver of the sound card device Configuration.