WO2018045624A1

WO2018045624A1 - Communication method, communication device, and terminal

Info

Publication number: WO2018045624A1
Application number: PCT/CN2016/104092
Authority: WO
Inventors: 王健
Original assignee: 宇龙计算机通信科技(深圳)有限公司
Priority date: 2016-09-09
Filing date: 2016-10-31
Publication date: 2018-03-15
Also published as: CN106412253A

Abstract

The present invention provides a communication method, a communication device, and a terminal. The communication method comprises: when it is detected that an instant messaging application generates communication prompt information, sending the communication prompt information to a communication account associated with the instant messaging application. According to the technical solution of the present invention, multiple communication methods can be integrated. Communication prompt information of an instant messaging application is sent to a preset communication account for real-time receiving, so that a user not carrying a mobile terminal such as a mobile phone can still receive a prompt about unprocessed communication information, and can process the communication information timely. The user does not have to worry when not carrying the mobile terminal such as a mobile phone, and the user experience is improved.

Description

Communication method, communication device and terminal

The present application claims priority to Chinese Patent Application No. 201610814903.2, entitled "Communication Method, Communication Device, and Terminal," filed on September 9, 2016, the entire contents of which is incorporated herein by reference. .

Technical field

The present invention relates to the field of communications technologies, and in particular, to a communication method, a communication device, and a terminal.

Background technique

In the related art, when a call comes in, if a mobile terminal such as a mobile phone is not around or the user does not notice the incoming call, a missed call will be generated, and when it is detected that the recipient has a missed call, the pass will not be The notification of the incoming call is sent to one or more predetermined contacts of the recipient to inform the user that there is a missed call, but in this way the following defects remain:

(1) The method of processing communication information is relatively simple, limited to missed calls, and with the development of terminal technology, more and more users use other instant messaging applications such as WeChat, FaceTime, etc. instead of making calls to contact each other, only The handling of missed calls has obvious limitations;

(2) Sending a notification of a missed call to one or more predetermined contacts of the recipient does not enable the user to immediately obtain the unprocessed communication information, and cannot solve the trouble caused by the user not carrying the mobile phone.

Summary of the invention

The present invention is based on the above problems, and proposes a new communication scheme. When the user does not carry a mobile terminal such as a mobile phone, the user can still receive the preset communication account by transmitting the communication prompt information of the instant communication application. In order to prompt the user with unprocessed communication information, the user can process the communication information in time, preventing the mobile terminal such as the mobile phone from being around, causing troubles and improving the user experience.

In view of this, the first aspect of the present invention proposes a communication method comprising: when detecting an instant messaging application generating communication prompt information, transmitting the communication prompt information to a communication account associated with the instant messaging application.

In the technical solution, when the terminal receives the communication information of the incoming call, the short message, and other instant messaging applications, if the user does not answer or does not promptly view and reply, the communication prompt information is usually generated in the notification bar, such as missed Caller information, etc., when detecting that the instant messaging application generates communication prompt information, the communication prompt information is sent to the communication account associated with the instant messaging application, and the information flow is grasped by detecting various instant messaging applications, if In the case of an emergency, the user cannot view the communication information, and the communication information can be sent to the communication account associated with the instant messaging application. For example, the mobile terminal such as the user's mobile phone is not around, and the communication can be viewed by logging in the mail or other application. The prompt information enables the user to process the communication information in time, preventing the mobile terminal such as the mobile phone from being around, causing troubles and improving the user experience.

Specifically, the converged communication refers to a full-service service based on being able to provide information communication technologies including voice, data, video, and multimedia services, including multiple communication systems or modes, even if the user's mobile terminal is not around, as long as there is an access network nearby The terminal can enjoy various services of unified communication, that is, receiving communication prompt information of the instant communication application.

Further, the communication information of the instant messaging application, such as incoming calls, short messages, WeChat information, and Ali Wangwang, is adopted. By logging in to the communication account associated with the instant messaging application, it is also possible to automatically transfer incoming calls, video, etc. to the designated terminal for real-time communication, further enhancing the user experience and preventing loss due to failure to process the communication information in time.

In addition, the Instant Messaging application allows two or more people to deliver text messages, files, voice and video communications in real time, and includes personal instant messaging, business instant messaging, enterprise instant messaging, and web instant messaging. When the mobile terminal installed with the instant messaging application, such as the mobile phone is not at the user's side, the communication prompt information of the instant messaging application, that is, the notification generated in the notification column of the terminal display interface, is sent to the preset communication account. You can view and process the communication prompts by logging in to the preset communication account.

In the above technical solution, preferably, when detecting that the instant messaging application generates the communication prompt information, sending the communication prompt information to the communication account associated with the instant messaging application, specifically: detecting whether the communication prompt information includes a preset The key character information is sent to the preset communication account when the preset key character information is included in the communication prompt information.

In the technical solution, by detecting whether the communication prompt information includes preset key character information, when detecting the information including the preset key character, the communication prompt information is sent to the preset communication account, thereby realizing the screening of the communication prompt information. The user only processes the communication prompt information of interest, thereby preventing the processing time of the user from being increased due to receiving a large amount of communication prompt information, thereby improving the efficiency of the user viewing and processing the communication prompt information.

Specifically, in order to prevent the occurrence of frequent useless prompts affecting the user experience due to the excessive number of information of some instant messaging software, keyword filtering is performed on the content of the communication prompt information by preset key character information, and the communication prompt information that meets the requirements is satisfied. Send to the preset designated communication account to meet the communication needs of the user.

The preset key character information may be a contact, for example, when the user is in a meeting, only the communication information of the colleague and the client is received, and the key characters related to the communication subject, such as the repayment information including the repayment amount, may be received.

In any one of the foregoing technical solutions, preferably, when detecting that the instant messaging application generates the communication prompt information, sending the communication prompt information to the communication account associated with the instant messaging application, specifically, further comprising: detecting the instant messaging application Whether it belongs to the preset monitoring application; when detecting that the instant messaging application belongs to the preset monitoring application, the communication prompt information is sent to the preset communication account.

In the technical solution, detecting whether the instant messaging application belongs to the preset monitoring application, and when detecting that the instant messaging application belongs to the preset monitoring application, sending the communication prompt information to the preset communication account, by preset the monitoring application, Determining the instant messaging application within the monitoring scope, sending the communication prompt information of the instant messaging application belonging to the monitoring scope to the designated communication account, so that the user only receives the communication prompt information of the instant messaging application within the monitoring range, preventing the receiving Unnecessary communication prompts further enhance the user experience.

Specifically, for some users, only the missed call information can be received, and for some users, only the short message information can be received. For some users, the missed call information, the WeChat information, the QQ information, and the like are sent to the preset communication account.

In addition, for the converged communication mode, the monitoring range may also be determined by the type of the preset communication information, and the types of the communication information include: text information, incoming calls, voice information, video, multimedia information, and the like.

In any one of the foregoing technical solutions, preferably, when detecting that the instant messaging application generates the communication prompt information, sending the communication prompt information to the communication account associated with the instant messaging application, specifically, further comprising: generating the communication prompt information And detecting whether the communication prompt information is read within a preset time period from the generation time; and when detecting that the communication prompt information is not read within the preset time period, transmitting the communication prompt information to the preset communication account.

In the technical solution, when the communication prompt information is generated, detecting whether the communication prompt information is read within a preset time period from the generation time, and detecting that the communication prompt information is not read within the preset time period Sending the communication prompt information to the preset communication account, by presetting a preset time period, not being read within the preset time period from the generation time, indicating that the terminal is not at the user's side, and then the communication prompt information is Sending to the preset communication account prevents the mobile phone from being around the user, but when the user does not use the mobile phone, the communication prompt information is sent to the preset communication account by mistake, which further improves the reliability of sending the communication prompt information.

Specifically, for example, it is detected that the communication prompt information is not read within 10 minutes from the generation of the communication prompt information, and the communication prompt information is transmitted.

In addition, when it is determined that the terminal is in a black screen state and the preset time is exceeded, when the communication information is received and the communication prompt information is generated, the communication prompt information may also be sent to the preset communication account.

In any of the foregoing technical solutions, preferably, when detecting that the instant messaging application generates the communication prompt information, before sending the communication prompt information to the communication account associated with the instant messaging application, the method further includes: preset and instant communication The communication account associated with the application.

In the technical solution, by presetting the communication account associated with the instant messaging application, the communication prompt information of the instant communication application is sent to the preset communication account, that is, the fusion communication function is realized, and the communication prompt information is transmitted. Up to the default communication account also reduces the pressure on the terminal to store the communication information.

Specifically, the communication account associated with the instant messaging application may be a preset email address, may be prompt information in a social application such as WeChat or QQ, or may be another application with an instant information reminding function, or may be a cloud. account number.

A second aspect of the present invention provides a communication apparatus comprising: a transmitting unit configured to transmit communication prompt information to a communication account associated with an instant messaging application when detecting that the instant messaging application generates communication prompt information.

In the above technical solution, preferably, the communication device further includes: a detecting unit, configured to detect whether the communication prompt information includes preset key character information; the sending unit is further configured to: include the preset key character in detecting the communication prompt information When the information is received, the communication prompt information is sent to the preset communication account.

In any one of the above aspects, preferably, the detecting unit is further configured to: detect whether the instant messaging application belongs to the preset monitoring application; and the sending unit is further configured to: when detecting that the instant messaging application belongs to the preset monitoring application, Send the communication prompt information to the preset communication account.

In any one of the above aspects, preferably, the detecting unit is further configured to: when generating the communication prompt information, detecting whether the communication prompt information is read within a preset time period from the generation time; the sending unit is further configured to: When it is detected that the communication prompt information is not read within the preset time period, the communication prompt information is transmitted to the preset communication account.

In any one of the above technical solutions, preferably, the communication device further includes: a preset unit configured to preset a communication account associated with the instant messaging application.

A third aspect of the present invention provides a terminal, including the communication device according to any one of the foregoing technical solutions. Therefore, the terminal includes the technical effects of the communication device according to any one of the foregoing technical solutions, and details are not described herein again. .

With the technical solution of the present invention, when the user does not carry a mobile terminal such as a mobile phone, the user can still prompt the user to have unprocessed communication information by transmitting the communication prompt information of the instant messaging application to the preset communication account in real time. It enables users to process communication information in a timely manner, preventing troubles such as mobile phones and other mobile terminals from being around, and improving the user experience.

DRAWINGS

FIG. 1 shows a schematic flow chart of a communication method according to an embodiment of the present invention;

2 shows a schematic block diagram of a communication device in accordance with an embodiment of the present invention;

3 shows a system block diagram of a terminal in accordance with an embodiment of the present invention;

FIG. 4 shows a schematic flow chart of a communication method according to another embodiment of the present invention; FIG.

FIG. 5 shows a schematic structural diagram of a terminal according to an embodiment of the present invention.

detailed description

The above described objects, features and advantages of the present invention will become more apparent from the detailed description of the appended claims. It should be noted that the embodiments in the present application and the features in the embodiments may be combined with each other without conflict.

In the following description, numerous specific details are set forth in order to provide a full understanding of the invention, but the invention may be practiced otherwise than as described herein. Limitations of the embodiments.

FIG. 1 shows a schematic flow chart of a communication method in accordance with one embodiment of the present invention.

As shown in FIG. 1, a communication method according to an embodiment of the present invention includes: Step 102, when detecting that an instant messaging application generates communication prompt information, transmitting communication prompt information to a communication account associated with an instant messaging application .

In the above technical solution, preferably, when detecting that the instant messaging application generates the communication prompt information, sending the communication prompt information to the communication account associated with the instant messaging application, specifically comprising the steps of: detecting whether the communication prompt information is included The preset key character information is sent to the preset communication account when the preset key character information is included in the communication prompt information.

Embodiment 1:

In any one of the foregoing technical solutions, preferably, when detecting that the instant messaging application generates the communication prompt information, sending the communication prompt information to the communication account associated with the instant messaging application, specifically comprising the steps of: detecting the instant communication Whether the application belongs to the preset monitoring application; when detecting that the instant messaging application belongs to the preset monitoring application, the communication prompt information is sent to the preset communication account.

Embodiment 2:

In any of the above technical solutions, preferably, when detecting that the instant messaging application generates the communication prompt information, sending the communication prompt information to the communication account associated with the instant messaging application, specifically comprising the steps of: generating communication When the information is prompted, detecting whether the communication prompt information is read within a preset time period from the generation time; and when detecting that the communication prompt information is not read within the preset time period, transmitting the communication prompt information to the preset communication Account.

Embodiment 3:

The steps in the method of the embodiment of the present invention may be sequentially adjusted, merged, and deleted according to actual needs.

One of ordinary skill in the art can understand that all or part of the various methods of the above embodiments can be completed by a program to instruct related hardware, the program can be stored in a computer readable storage medium, and the storage medium includes read only Read-Only Memory (ROM), Random Access Memory (RAM), Programmable Read-Only Memory (PROM), Erasable Programmable Read Only Memory (Erasable Programmable Read Only Memory) EPROM), One-Time Programmable Read-Only Memory (OTPROM), Electronically-Erasable Programmable Read-Only Memory (EEPROM), Read-Only Disc (Compact Disc) Read-Only Memory (CD-ROM) or other optical disc storage, disk storage, magnetic tape storage, or any other medium readable by a computer that can be used to carry or store data.

2 shows a schematic block diagram of a communication device in accordance with an embodiment of the present invention.

As shown in FIG. 2, a communication device 200 according to an embodiment of the present invention includes: a transmitting unit 202 configured to transmit communication prompt information to an instant messaging application when detecting that the instant messaging application generates communication prompt information Communication account.

In the above technical solution, preferably, the communication device further includes: a detecting unit 204, configured to detect whether the communication prompt information includes preset key character information; the sending unit 202 is further configured to: include the preset in the detecting the communication prompt information When the key character information is used, the communication prompt information is sent to the preset communication account.

In any of the foregoing technical solutions, the detecting unit 204 is further configured to: detect whether the instant messaging application belongs to the preset monitoring application; and the sending unit 202 is further configured to: detect that the instant messaging application belongs to the preset monitoring application When the communication prompt message is sent to the preset communication account.

In any of the foregoing technical solutions, preferably, the detecting unit 204 is further configured to: when generating the communication prompt information, detecting whether the communication prompt information is read within a preset time period from the generation time; the sending unit 202 further sets If the communication prompt information is not read within the preset time period, the communication prompt information is sent to the preset communication account.

In any of the above technical solutions, preferably, the communication device further includes: a preset unit 206 configured to preset a communication account associated with the instant messaging application.

The units in the terminal in the embodiment of the present invention may be combined, divided, and deleted according to actual needs.

FIG. 3 shows a system block diagram of a terminal in accordance with an embodiment of the present invention.

As shown in FIG. 3, a terminal 300 according to an embodiment of the present invention includes the communication device 200 according to any one of the above aspects. Therefore, the terminal 300 includes the technology of the communication device 200 according to any of the above aspects. The effect will not be described here.

In a further embodiment, with reference to FIG. 2 and FIG. 3, as shown in FIG. 5, it is a schematic structural diagram of a terminal provided by an embodiment of the present invention. The terminal 300 includes at least one processor 301, such as a CPU, at least one receiver 303, at least one memory 304, at least one transmitter 305, and at least one communication bus 302. The communication bus 302 is used to implement connection communication between these components. The receiver 303 and the transmitter 305 may be wired transmission ports, or may be wireless devices, for example, including antenna devices for performing data communication with other devices. The memory 304 may be a high speed RAM memory or a non-transitory memory.

The processor 301 can execute an operating system of the terminal 300 and various installed application programs, program codes, and the like. For example, each unit described above includes the sending unit 202, the detecting unit 204, and the like.

Program code is stored in the memory 304, and the processor 301 can call the program code stored in the memory 304 via the communication bus 302 to perform related functions. For example, the respective units (e.g., the transmitting unit 202, the detecting unit 204, etc.) described in FIG. 2 are program codes stored in the memory 304, and are executed by the processor 301, thereby implementing The function of each unit.

In one embodiment of the invention, the memory 304 stores a plurality of instructions that are executed by the processor 301 to implement a communication method. Specifically, the executing, by the processor 301, the multiple instructions includes: when detecting that the instant messaging application generates the communication prompt information, transmitting the communication prompt information to the communication associated with the instant messaging application Account.

In a further embodiment, when detecting that the instant messaging application generates the communication prompt information, sending the communication prompt information to the communication account associated with the instant messaging application, specifically: detecting the communication prompt Whether the preset key character information is included in the information; and when the preset key character information is included in the communication prompt information, the communication prompt information is sent to the preset communication account.

In a further embodiment, when detecting that the instant messaging application generates the communication prompt information, sending the communication prompt information to the communication account associated with the instant messaging application, specifically, further comprising: detecting the instant Whether the communication application belongs to the preset monitoring application; and when detecting that the instant messaging application belongs to the preset monitoring application, sending the communication prompt information to the preset communication account.

In a further embodiment, when detecting that the instant messaging application generates the communication prompt information, sending the communication prompt information to the communication account associated with the instant messaging application, specifically, further comprising: generating the When the communication prompt information is detected, detecting whether the communication prompt information is read within a preset time period from the generation time; and when detecting that the communication prompt information is not read within the preset time period, The communication prompt information is sent to the preset communication account.

In a further embodiment, when detecting that the instant messaging application generates the communication prompt information, before sending the communication prompt information to the communication account associated with the instant messaging application, the method further includes: The communication account associated with the instant messaging application.

For details, refer to the description of the related steps in the corresponding embodiment in FIG. 1 and FIG. 4 below, and the details are not described here.

A communication method according to another embodiment of the present invention will be specifically described below with reference to FIG.

As shown in FIG. 4, a communication method according to another embodiment of the present invention includes:

Step 402: preset a monitoring range, where the monitoring range includes preset key character information of the preset monitoring application;

Step 404: Monitor the communication status of the terminal.

Step 406, detecting whether there is a telephone incoming call, when the detection result is "Yes", proceeds to step 412, and when the detection result is "No", proceeds to step 408;

Step 408, detecting whether text information is received, when the detection result is "Yes", proceeds to step 410, and when the detection result is "No", returns to step 404;

Step 410: Determine whether the text information has preset key character information. If the determination result is yes, proceed to step 412, and if the determination result is no, the process ends;

Step 412: Send the incoming call information to the designated mailbox by using an email to prompt the user to have missed communication information;

Step 414, processing the missed communication information.

The technical solution of the present invention is described in detail above with reference to the accompanying drawings. When the user does not carry a mobile terminal such as a mobile phone, the user can still send the communication prompt information of the instant messaging application to the preset in real time. The communication account is used to prompt the user with unprocessed communication information, so that the user can process the communication information in time, preventing the mobile terminal such as the mobile phone from being around, causing troubles and improving the user experience.

In the present invention, the terms "first" and "second" are used for the purpose of description only, and are not to be construed as indicating or implying relative importance; the term "plurality" means two or more. For those skilled in the art, the specific meanings of the above terms in the present invention can be understood on a case-by-case basis.

The above description is only the preferred embodiment of the present invention, and is not intended to limit the present invention, and various modifications and changes can be made to the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and scope of the present invention are intended to be included within the scope of the present invention.

Claims

A communication method, comprising:

When detecting that the instant messaging application generates communication prompt information, the communication prompt information is transmitted to a communication account associated with the instant messaging application.
The communication method according to claim 1, wherein when the instant messaging application detects that the communication prompt information is generated, the communication prompt information is sent to a communication account associated with the instant messaging application, specifically include:

Detecting whether the communication prompt information includes preset key character information;

And when the preset prompt character information is included in the communication prompt information, the communication prompt information is sent to the preset communication account.
The communication method according to claim 1, wherein when the instant messaging application detects that the communication prompt information is generated, the communication prompt information is sent to a communication account associated with the instant messaging application, specifically Also includes:

Detecting whether the instant messaging application belongs to a preset monitoring application;

When detecting that the instant messaging application belongs to the preset monitoring application, sending the communication prompt information to the preset communication account.
The communication method according to claim 1, wherein when the instant messaging application detects that the communication prompt information is generated, the communication prompt information is sent to a communication account associated with the instant messaging application, specifically Also includes:

When the communication prompt information is generated, detecting whether the communication prompt information is read within a preset time period from a generation time;

When it is detected that the communication prompt information is not read within the preset time period, the communication prompt information is sent to the preset communication account.
The communication method according to any one of claims 1 to 4, wherein, when detecting that the instant messaging application generates communication prompt information, transmitting the communication prompt information to the instant messaging application Before the associated communication account, it also includes:

A communication account associated with the instant messaging application is preset.
A communication device, comprising:

And a sending unit, configured to send the communication prompt information to a communication account associated with the instant messaging application when detecting that the instant messaging application generates communication prompt information.
The communication device according to claim 6, comprising:

a detecting unit, configured to detect whether the communication prompt information includes preset key character information;

The sending unit is further configured to: when detecting the preset key character information in the communication prompt information, send the communication prompt information to the preset communication account.
The communication device according to claim 6, wherein

The detecting unit is further configured to: detect whether the instant messaging application belongs to a preset monitoring application;

The sending unit is further configured to: when detecting that the instant messaging application belongs to the preset monitoring application, send the communication prompt information to the preset communication account.
The communication device according to claim 6, wherein

The detecting unit is further configured to: when detecting the communication prompt information, detecting whether the communication prompt information is read within a preset time period from a generation time;

The sending unit is further configured to: when detecting that the communication prompt information is not read within the preset time period, send the communication prompt information to the preset communication account.
The communication device according to any one of claims 6 to 9, further comprising:

a preset unit, configured to preset a communication account associated with the instant messaging application.
A terminal comprising the communication device according to any one of claims 6 to 9.