WO2018043458A1

WO2018043458A1 - Reservation acceptance device and reservation acceptance program

Info

Publication number: WO2018043458A1
Application number: PCT/JP2017/030855
Authority: WO
Inventors: 央嗣弓場
Original assignee: 株式会社リクルートホールディングス
Priority date: 2016-08-31
Filing date: 2017-08-29
Publication date: 2018-03-08
Also published as: JP2018036862A; JP6204552B1

Abstract

The present invention efficiently blocks a plurality of reservation quotas. The present invention causes a reservation clerk to register a menu, a resource, a resource group, and an upper limit of simultaneous acceptances; causes the reservation clerk to set a reservation quota by specifying a provision time slot and a fixed capacity and accept reservations from reservation subscribers with the fixed capacity as an upper limit by selecting a reservation quota; displaying to the reservation clerk a reservation schedule management screen for displaying a reservation schedule for each upper limit to simultaneous acceptances of the resource belonging to the resource group; accepts, from the reservation clerk, a block indication for designating one of ranges, among the ranges defined by any period displayed on the reservation schedule management screen and a quota that corresponds to the upper limit of simultaneous acceptances of any resource, for which no reservations have been accepted yet, and registering the designated range as a reservation block quota for which reservations are not accepted, and registers the designated range as the reservation block quota.

Description

Reservation reception device and reservation reception program

Cross-reference of related applications

This application is based on Japanese Application No. 2016-169602 filed on Aug. 31, 2016, the contents of which are incorporated herein by reference.

The present invention relates to a reservation receiving apparatus and a reservation receiving program.

The following Patent Document 1 discloses a reservation reception system that receives reservation information for medical examinations through a network. This reservation reception system connects a plurality of in-hospital DBs and out-of-hospital DBs of a medical facility through a network so that reservation information can be received in each DB, and the received reservation information is synchronized between the DBs. Yes. In this reservation reception system, when a communication failure occurs and synchronization becomes impossible, a part of the reservation frame is not received and the reservation frame that can be received is limited.

JP 2010-152593 A

By the way, when accepting reservations with the reservation acceptance system, the use of resources is specified according to the operating status of the equipment, equipment, people, etc. (hereinafter referred to as “resources”) used for the services subject to reservation. May be limited by In this case, the reservation frame of the service that uses the resource is blocked (blocked) so that the reservation cannot be made. At this time, if there are multiple reservation slots that can provide services using restricted resources, each of these reservation slots is individually specified, changed to a state in which reservations are not accepted, and reservations are sequentially blocked. It takes a lot of work to change.

This disclosure has been made to solve the above-described problem, and has an object to efficiently block a plurality of reservation slots.

The reservation accepting apparatus according to one aspect of the present invention includes a menu for specifying the content of a service provided by a reservation acceptor, a resource serving as a resource when providing the service corresponding to the menu, and a resource group to which the resource belongs. And means for arbitrarily registering the simultaneous reception upper limit number that is the upper limit number that can simultaneously receive the reservation of the resource, and at least the menu, a time period for providing a service corresponding to the menu, And by specifying the capacity for accepting reservations for the menu, the reservation acceptor can set a reservation frame, and by selecting the reservation frame, the reservation can be reserved from the reservation applicant. Means for accepting, and for each resource group, the simultaneous of the resources belonging to the resource group Means for displaying a reservation schedule management screen for displaying a reservation schedule for each upper limit number for a reservation acceptor, and any period and any of the resources displayed on the reservation schedule management screen A block for designating any one of the ranges defined by the frame corresponding to the simultaneous reception upper limit number for which a reservation has not been accepted yet and registering the designated range as a reservation block frame for which no reservation is accepted. Means for receiving an instruction from a reservation receiver, and means for registering the designated range as the reservation block frame.

The means for accepting the reservation corresponds to the reserved block frame among the reservations for the plurality of menus when the resource corresponding to the reserved block frame is set in association with the plurality of menus. The reservation made by designating the resource may be excluded from the reservation target of the reservation applicant within the designated range.

The reservation reception program according to one aspect of the present invention includes a computer that includes a menu that specifies the content of a service provided by a reservation receiver, a resource that serves as a resource when the service corresponding to the menu is provided, and the resource belongs. Means for allowing the reservation acceptor to arbitrarily register the simultaneous reception upper limit number, which is the upper limit number that can simultaneously accept reservations of the resource, and at least the menu, and the time for providing the service corresponding to the menu By specifying the band and the capacity for accepting reservations for the menu, the reservation accepting means for setting the reservation frame for the reservation acceptor, and by selecting the reservation frame, the reservation with the upper limit of the capacity is reserved. Means for receiving from the resource group, the resource group belonging to the resource group Means for displaying a reservation schedule management screen for displaying the reservation schedule for each of the simultaneous reception upper limit numbers of reservations to the reservation acceptor, any period displayed on the reservation schedule management screen Designate one of the ranges defined by the frame corresponding to the simultaneous reception upper limit number of the resource of which the reservation is not yet accepted, and register the designated range as a reserved block frame that does not accept the reservation And a means for receiving a block instruction from the reservation acceptor and a means for registering the designated range as the reservation block frame.

According to the present invention, it is possible to efficiently block a plurality of reservation slots.

It is a figure which illustrates the structure of the reservation reception system containing the reservation reception server in embodiment. It is a figure which illustrates the structure of the reservation reception server shown in FIG. It is a figure which illustrates the reservation schedule screen displayed on the screen of a reservation receptionist terminal. It is a figure which illustrates the reservation application screen displayed on the screen of a reservation applicant terminal. It is a figure which illustrates the reservation schedule management screen displayed on the screen of a reservation receptionist terminal. It is a figure which illustrates the reservation schedule management screen displayed on the screen of a reservation receptionist terminal. It is a figure which illustrates the reservation schedule management screen displayed on the screen of a reservation receptionist terminal. It is a figure which illustrates the reservation schedule management screen displayed on the screen of a reservation receptionist terminal. It is a flowchart for demonstrating the procedure at the time of registering the range designated by the reservation reception person as a reservation block frame.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. In addition, the same code | symbol is attached | subjected to the same element and the overlapping description is abbreviate | omitted.

FIG. 1 is a schematic configuration diagram of a reservation receiving system including a reservation receiving server (reservation receiving apparatus) according to an embodiment of the present invention. As shown in FIG. 1, the reservation receiving system 1 in this embodiment includes a reservation receiving server 2, one or more reservation acceptor terminals 3, and one or more reservation applicant terminals 4. Each of the reservation receptionist terminal 3 and the reservation applicant terminal 4 is configured to be able to communicate with the reservation reception server 2 via the network N.

The reservation acceptor terminal 3 is a terminal device used by a service provider as a reservation acceptor who accepts event reservations to be described later. Businesses that can be reservation recipients are business types and business types.

The reservation applicant terminal 4 is a terminal device used as a reservation applicant who applies for a reservation of an event by a user who receives service provision.

Any event can be used if it can be reserved. The event can be specified by reservation event information generated by setting a reservation frame, which will be described later, for example. The reservation event information includes, for example, the customer ID of the reservation acceptor, event identification information for identifying the event, event genre, event providing location, event providing time, event fee, supplementary explanation regarding the event, etc. It is.

The genre of the event can be set, for example, for each type of business / business category, or for each type of offer. Specifically, each dish provided at a restaurant, hospital, school, fitness, beauty salon, restaurant (for example, a soba restaurant) Tempura soba and zaru soba) offered by A plurality of hierarchies can be arbitrarily provided for each genre. For example, when the genre is a restaurant, restaurants, cafes, taverns, etc. are provided as lower layers of restaurants, and Japanese, Chinese, Western, etc. are provided as lower layers of restaurants. As a lower hierarchy, a sushi restaurant, a soba restaurant, a tempura restaurant, and the like can be provided.

In the present embodiment, the reservation acceptor terminal 3 and the reservation applicant terminal 4 are described assuming a PC (personal computer), but the present invention is not limited to this. As the reservation acceptor terminal 3 and the reservation applicant terminal 4, for example, a notebook PC, a tablet terminal, a smartphone, a mobile phone, a personal digital assistant (PDA), and other terminal devices can be used as appropriate.

The reservation accepting server 2 is constituted by, for example, a computer having a high arithmetic processing capability, and a server function is realized by a predetermined server program operating on the computer. Here, the computer constituting the reservation receiving server 2 is not necessarily one, and may be composed of a plurality of computers distributed on the network N.

The network N includes a communication network capable of transmitting and receiving information to and from the reservation receiving server 2, the reservation acceptor terminal 3, and the reservation applicant terminal 4. The network N is, for example, the Internet, a LAN, a dedicated line, a telephone line, a corporate network, a mobile communication network, Bluetooth (registered trademark), WiFi (WirelessWireFidelity), other communication lines, a combination thereof, or the like. It does not matter whether it is wired or wireless.

As shown in FIG. 2, the reservation receiving server 2 includes, for example, a processor 20, a communication interface 21, and a storage resource 22.

The processor 20 includes an arithmetic and logic unit that processes arithmetic operations, logical operations, bit operations, and the like, and various registers, and executes various computer functions stored in the storage resource 22 to realize various functions to be described later. To do. The various registers are, for example, a program counter, a data register, an instruction register, a general-purpose register, and the like.

The communication interface 21 is a hardware module for connecting to the network N and communicating with other terminals on the network N. The communication interface 21 is a modulation / demodulation device such as an ISDN modem, an ADSL modem, a cable modem, an optical modem, or a soft modem.

Storage resource 22 is, for example, a logical device provided by a storage area of a physical device. The physical device is a computer-readable recording medium such as a disk drive or a semiconductor memory. The storage resource 22 may be constructed by mapping a plurality of physical devices to one logical device, or may be constructed by mapping one physical device to a plurality of logical devices. A computer program 220 is stored in the storage resource 22.

In addition to the computer program 220, the storage resource 22 stores an operating system program, a driver program, various data, and the like used for processing of the reservation receiving server 2. Examples of the driver program include a communication interface driver program for controlling the communication interface 21. Examples of the various data include reservation information stored in the reservation master DB (database) 222.

The reservation master DB 222 is a database that stores reservation information, and includes, for example, a store ID item, a reservation ID item, a menu NO item, a resource NO item, a customer ID item, a reservation basic information item group, and the like as data items.

The store ID item stores identification information for specifying a store that accepts reservations. The reservation ID item stores identification information for specifying a reservation. The menu NO item stores identification information for specifying a menu representing the contents of the service to be reserved. The resource NO item stores identification information for specifying a resource representing a resource when providing a service to be reserved. The customer ID item stores identification information for specifying a customer (reservation applicant) who applies for a reservation.

The reservation basic information item group is a data item group that stores basic information related to the reservation. The basic reservation information item group includes, for example, data items such as a name item, a reading item, a mail address item, a telephone number item, a provision location item, a provision time item, a charge item, and a number of people item.

Note that the above-described database configuration and the combination of data items stored in the database are merely examples, and the database configuration and the combination of data items can be appropriately changed according to the system to be operated.

The computer program 220 shown in FIG. 2 is a program for performing a predetermined process, and includes a plurality of software modules that are appropriately called and executed during the operation of the main program of the reservation receiving server 2. Each software module is a subprogram modularized to execute a specific process, and is created using, for example, a procedure, a subroutine, a method, a function, a data structure, and the like.

The computer program 220 illustratively has a reservation receiving module 221. Hereinafter, functions realized by executing the reservation receiving module 221 will be described.

The reservation accepting module 221 causes the reservation acceptor to register menus, resources, and resource groups as preparatory work processing performed before setting a reservation frame, which will be described later. The contents of the menu, resource group, and resource can be arbitrarily registered (including addition and deletion) by the reservation acceptor.

The menu is an item for specifying the content of the service provided by the reservation receptionist, the resource is an item for specifying a resource (for example, a person, equipment, equipment) at the time of providing the service, and the resource group is The item to which the resource belongs. Menus, resources, and resource groups can be used as elements when specifying a reservation frame.

Here, the menus, resource groups, and resources will be explained with specific examples for each type and business category of the reservation acceptor.

When the business type / business type of the reservation receptionist is a golf studio, for example, a “beginner plan”, “private plan”, “all plan”, “cancelling plan”, etc. can be set as a menu. For example, “rental set”, “bat at bat”, “instructor”, etc. can be set as a group, and “rental set” resources such as “rental club”, “rental shoes”, “rental glove”, etc. For example, a batting number can be set as the “bat at bat” resource, and the name of the instructor can be set as the “instructor” resource, for example.

If the business type / business type of the reservation receptionist is an automobile repair shop, for example, “Tire replacement”, “Sheet metal painting”, “Car navigation installation”, “Inspection”, etc. can be set as menus. For example, “pit”, “worker”, “tool”, etc. can be set as a resource group, and for example, a pit number can be set as a “pit” resource. For example, the name of the worker can be set as the resource, and for example, the name of the tool can be set as the resource of “tool”.

If the business type / category of the reservation receptionist is a cram school, for example, “Japanese language”, “society”, “arithmetic”, etc. can be set as a menu, and “resources” as a resource group, for example. , "Classroom", etc. can be set, "Lecturer" resource, for example, the name of each lecturer can be set, and "Classroom" resource, for example, set the room number of each classroom Can do.

When the business type / business type of the reservation receptionist is a rental conference room, for example, “Rental Conference Room”, “Rental Hall”, etc. can be set as a menu, and for example, “Building / “Facility”, “Equipment”, etc. can be set, and “building / facility” resource can be set, for example, the room number of each building / facility can be set, and “Equipment” resource can be the name of each fixture. Can be set.

If the business type / business type of the reservation receptionist is a fitness studio, for example, “Hot Yoga”, “Pilates”, etc. can be set as the menu, and “Instructor”, “Option”, for example, as the resource group For example, the name of each instructor can be set as the resource of the “instructor”, and “yoga mat”, “towel”, etc. can be set as the resource of the “option”, for example. it can.

The reservation accepting module 221 can further accept registration of, for example, the simultaneous acceptance upper limit number and fee set for each resource as information related to the resource when accepting registration of the resource in the processing of the preparation work. The simultaneous reception upper limit number is an upper limit number that can simultaneously accept reservations for the resource in the same time zone. This will be specifically described below.

For example, if the golf studio has 3 sets, 4 pairs and 5 sets of resource “rental club”, “rental shoes” and “rental glove”, respectively, “3” is registered, “4” is registered as the simultaneous reception upper limit number of the resource “rental shoes”, and “5” is registered as the simultaneous reception upper limit number of the resource “rental glove”.

When accepting menu registration in the preparatory work process, the reservation accepting module 221 further accepts registration of menu descriptive text, menu fee, resources associated with the menu, etc. as information related to the menu. Can do.

The menu fee is the cost of the service corresponding to the menu. When a different fee is generated for each resource, the resource cost is registered in the fee set for each resource described above.

The resource associated with the menu can be used when presenting a resource (including a resource group to which the resource belongs) associated with the menu selected when the reservation applicant applies for a reservation. By associating a specific resource with a menu, it is possible to manage the reservation status of the resource for each menu.

The reservation reception module 221 causes the reservation reception person to set a reservation frame when the above preparation work is completed. Specifically, a reservation acceptor uses a predetermined setting screen, for example, by specifying a menu, a time zone for providing a service corresponding to the menu, and a capacity for accepting a reservation for the menu, Set reservation slots in the schedule table.

FIG. 3 illustrates a reservation schedule screen displayed on the reservation acceptor terminal 3. FIG. 3 is an example of a reservation schedule screen 31 displayed when the business type / business condition of the reservation receptionist is a golf studio. On the reservation schedule screen 31, a plurality of reservation frames a1 to a6 and b1 to b3 set by the reservation acceptor are displayed.

The menu name is displayed in the upper part of each reservation frame a1 to a6 and b1 to b3, and the number of reserved persons for the current capacity is displayed in the lower part.

For example, the reservation frame a1 indicates that a “beginner's plan” is scheduled from 11:00 to 12:00 on Tuesday, August 16, and one person has reserved for three people. . In addition, the reservation frame b1 indicates that a “release plan” is scheduled from 14:00 to 15:00 on Tuesday, August 16, and one person is reserved for one person. .

In addition, in the reservation schedule screen 31 shown in the figure, the time zone other than 10:00 to 17:00, which is the business hours of the golf studio, and the time zone from 13:00 to 14:00, which is the lunch break, are set as non-reservation targets. . The reservation schedule screen 31 is displayed on a weekly basis, but can also be displayed on a daily basis.

Reservation acceptors accept reservations from reservation applicants by making the reservation application screen URL (uniform resource locator) public. Information relating to the reservation input by the reservation applicant operating the reservation applicant terminal 4 is stored in the storage resource 22 of the reservation receiving server 2 as reservation information and reflected on the reservation schedule screen. For example, the reservation applicant can input reservation information as follows and make a reservation.

Reservation applicants make reservations up to the maximum capacity by selecting the reservation slots that have available capacity from the reservation slots displayed on the reservation application screen and entering the necessary information for the reservation. As information necessary for the reservation, for example, the name of the reservation person, the user ID, and the like are applicable.

FIG. 4 shows an example of a reservation application screen displayed on the reservation applicant terminal 4. FIG. 4 is an example of a reservation application screen 41 displayed when the business type / business type of the reservation receptionist is a golf studio.

In this reservation application screen 41, a reservation frame corresponding to the menu selected by the reservation applicant can be displayed. In FIG. 4, “beginner plan” is selected in the menu selection field I1. Accordingly, the reservation application screen 41 displays reservation frames a11, a21, a31, a41, a51, and a61 corresponding to the “beginner plan”. In addition to the menu selection field I1, a resource selection field may be further provided to display a reservation frame corresponding to the selected menu and resource.

The menu names are displayed in the upper part of the reservation frames a11, a21, a31, a41, a51, and a61, and the remaining number of reservation reception persons at the present time is displayed in the lower part.

For example, the reservation frame a11 indicates that the “beginner's plan” is scheduled from 11:00 to 12:00 on Tuesday, August 16, and the remaining number of reservation reception persons is two. In addition, the reservation frame a21 indicates that the “beginner plan” is scheduled from 11:00 to 12:00 on Wednesday, August 17, and the remaining number of reservation reception persons is 0, that is, the reservation is filled. .

In addition, although the reservation application screen 41 shown in the figure is displayed on a weekly basis, it can also be displayed on a daily basis.

The reservation reception module 221 shown in FIG. 2 displays a reservation schedule management screen for managing the reservation schedule on the reservation receiver terminal 3. The reservation schedule management screen has a function of displaying a list of reservation schedules for each simultaneous reception upper limit number of resources belonging to the resource group for each resource group.

5 to 7 show an example of the reservation schedule management screen. Each of the reservation schedule management screens 32, 33, and 34 shown in the figure illustratively displays a reservation schedule in a golf studio.

FIG. 5 is an example of a screen that displays a reservation schedule for resources “rental club”, “rental shoes”, and “rental gloves” belonging to the resource group “rental set”. The simultaneous reception upper limit number of “rental club” is “3”, the simultaneous reception upper limit number of “rental shoes” is “4”, and the simultaneous reception upper limit number of “rental glove” is “5”.

FIG. 6 shows reservation schedules for the resources “1st bat”, “2nd bat”, “3rd bat”, “4th bat”, “5th bat” and “6th bat” belonging to the resource group “bat” It is an example of the screen which displays. The maximum number of simultaneous receipts for “No. 1 at-bat”, “No. 2 at-bat” and “No. 3 at-bat” is “2”, and “No. 4 at-bat”, “No. 5 at-bat” and “No. 6 at-bat” are accepted simultaneously. Each upper limit number is “1”.

FIG. 7 is an example of a screen that displays reservation schedules for the resources “Suzuki Pro” and “Tanaka Pro” belonging to the resource group “Instructor”. The maximum number of simultaneous receptions for “Suzuki Pro” and “Tanaka Pro” is “3”.

5 to 7 show reserved slots R11, R12, R13, R2, and R3 set from 11:00 to 12:00 on August 16, 2016. These reserved slots are shown in FIG. 3 is set by one reservation corresponding to the reservation frame a1 shown in FIG. 3 and the reservation frame a11 shown in FIG.

Here, it is assumed that the conditions necessary for the reservation are set in advance in the menu “Beginner Plan”. The necessary conditions for the “Beginner Plan” reservation are, for example, that each of the resources “Rental Club”, “Rental Shoes” and “Rental Gloves” is vacant, and the resources “First Batting” and “Second Batting”. "Or" No. 3 at-bat "is vacant, and the resource" Suzuki Pro "is vacant.

According to the conditions necessary for the reservation, for example, from 11:00 to 12:00 on August 16, 2016, the resources “rental club”, “rental shoes”, and “rental glove” are free, and Even if any of the resources “1st bat”, “2nd bat”, and “3rd bat” is available, 3 provided corresponding to the simultaneous reception upper limit of the resource “Suzuki Pro” If all of the slots are filled with reservations, reservations for the menu “Beginner Plan” will not be accepted from 11:00 to 12:00 on August 16, 2016 (reservation applicants must apply for reservations) Is not possible).

Each reservation schedule management screen is provided with a pull-down menu M for selecting a resource group and a selection button B for selecting a date of the reservation schedule. Note that it is not essential to provide the pull-down menu M and the selection button B on the reservation schedule management screen. For example, a function for selecting a resource group and date may be provided on a menu screen before transition to the reservation schedule management screen, and transition to the reservation schedule management screen may be performed after selecting the resource group and date on the menu screen.

Returning to the description of the reservation receiving module 221 shown in FIG. The reservation reception module 221 registers the range designated to be blocked (blocked) by the reservation receiver on the reservation schedule management screen as a reservation block frame that does not accept reservations. When requesting registration of a reservation block frame, the reservation acceptor operates the reservation acceptor terminal 3 as follows, for example.

The range to be registered as the reserved block frame is designated from the settable range of the reserved frame displayed on the reservation schedule management screen, and an operation for instructing the reservation receiving server 2 to register the reserved block frame is performed. Thereby, a block instruction for registering the reservation block frame is transmitted to the reservation reception server 2. The settable range of the reservation frame is a range defined by the service available time. For example, in the reservation schedule management screen shown in FIGS. 5 to 7, the range from 10 o'clock to 13 o'clock and from 14 o'clock to 17 o'clock, which is the service providing time, is the setting range of the reservation frame.

The range to be registered as the reservation block frame is defined by specifying a time slot for blocking the reservation and a frame corresponding to the simultaneous reception upper limit number of resources for blocking the reservation from the settable range of the reservation frame. . For example, there is a situation where the instructor “Suzuki Pro” cannot make a reservation between 11:30 and 12:00 on August 16, 2016. The case of blocking will be described with reference to FIGS.

The reservation schedule management screen 34 shown in FIGS. 7 and 8 is an example of a screen that displays the reservation status of the resources “Suzuki Pro” and “Tanaka Pro” belonging to the resource group “Instructor”. In FIG. 7, three frames corresponding to the maximum number of simultaneous receptions are provided as possible setting ranges of the reservation frame of the resource “Suzuki Pro” from 11:30 to 12:00. One frame is already registered as part of the reserved frame R3, and the remaining two frames are vacant. Therefore, the reservation acceptor designates the remaining two empty frames and transmits a block instruction. As a result, as shown in FIG. 8, the reserved block frame R4 is set for the two frames designated by the block instruction. As a result, all reservations that specify “Suzuki Pro” cannot be registered between 11:30 and 12:00 on August 16, 2016.

Returning to the description of the reservation receiving module 221 shown in FIG. When receiving a block instruction, the reservation receiving module 221 registers a reservation corresponding to the reserved block frame in the reservation master DB 222 as a dummy reservation. The registration of the dummy reservation only needs to be registered so as to be distinguished from the normal reservation registration by the reservation applicant. For example, reservation information may be generated without assigning a reservation ID and registered in the reservation master DB 222.

The reservation reception module 221 associates all the frames corresponding to the upper limit number of simultaneous reception of resources in any period as a reserved frame and / or a reserved block frame, and links them to the resource in that period. The reservation for the set menu is not accepted. In other words, the reservation applicant cannot apply for the reservation. Specifically, in the above example (reservation block frame R4 is set), when the resource “Suzuki Pro” is set in association with the menu “private plan” in addition to the menu “beginner plan”, August 2016 From 11:30 to 12:00 on the 16th, it becomes impossible to apply for a reservation for the menu “beginner plan” and the menu “private plan” by specifying the resource “Suzuki Pro”.

Referring to FIG. 9, a procedure for operating the above reservation schedule management screen and registering the range designated by the reservation acceptor as a reservation block frame that does not accept reservation will be described.

First, the reservation receiving module 221 displays the reservation schedule management screen of the resource group selected according to the operation instruction of the reservation receiver on the reservation receiver terminal 3 (step S101).

Subsequently, the reservation receiving module 221 designates a range to be registered as a reservation block frame among the settable ranges of the reservation frame displayed on the reservation schedule management screen, and registers the designated range as a reservation block frame. The requested block request is received from the reservation receiver terminal 3 (step S102).

Subsequently, the reservation receiving module 221 registers the reservation for the reservation block frame requested for block in the above step S102 as a dummy reservation (step S103).

As described above, according to the reservation reception system 1 in the embodiment, by displaying the reservation schedule management screen to the reservation receiver, for each resource group, for each simultaneous reception upper limit number of resources belonging to the resource group A set reservation schedule can be presented. Also, one of the ranges defined by any time zone displayed on the reservation schedule management screen and the frame corresponding to the maximum number of simultaneous receipts for any resource is designated as the range for which reservation has not yet been accepted. Then, by accepting a block instruction for registering the designated range as a reserved block frame that does not accept a reservation from the reservation acceptor, the designated range can be registered as a reserved block frame that does not accept a reservation. it can.

In addition, when the resource corresponding to the reservation block frame is set in association with a plurality of menus, the reservation performed by specifying the resource corresponding to the reservation block frame among the reservations for the plurality of menus, In the specified range, it can be excluded from the reservation target of the reservation applicant. Furthermore, if all of the slots corresponding to the maximum number of resources that can be accepted simultaneously in any period are registered as reserved slots and / or reserved block slots, they are set in association with the resources in that period. Reservation for a certain menu may not be accepted.

Therefore, according to the reservation receiving system 1 in the embodiment, a plurality of reservation slots can be efficiently blocked. That is, a plurality of reservation slots can be collectively processed.

[Modification]
The present invention is not limited to the above-described embodiment, and can be implemented in various other forms without departing from the gist of the present invention. For this reason, the said embodiment is only a mere illustration in all points, and is not interpreted limitedly. For example, the above-described processing steps can be arbitrarily changed in order as long as the processing contents do not contradict each other, or can be executed in parallel.

In the above-described embodiment, the description has been made on the assumption that the reservation acceptor terminal 3 and the reservation applicant terminal 4 perform processing while accessing the reservation accepting server 2, but the reservation acceptor terminal 3 and the reservation application The person terminal 4 does not necessarily perform processing while accessing the reservation receiving server 2. For example, the reservation acceptor terminal 3 or the reservation applicant terminal 4 may install the reservation acceptance application (reservation acceptance application) to realize the various functions of the reservation acceptance system described above. In this case, the reservation acceptor terminal 3 and the reservation applicant terminal 4 acquire the latest information from the reservation accepting server 2 and execute the processing, and the data processed in the reservation acceptor terminal 3 and the reservation applicant terminal 4 May be transmitted to the reservation reception server 2.

In addition, the program in the embodiment is downloaded through various recording media (computer-readable recording media) such as an optical disk such as a CD-ROM, a magnetic disk, and a semiconductor memory, or via a communication network. Can be installed or loaded.

DESCRIPTION OF SYMBOLS 1 ... Reservation reception system, 2 ... Reservation reception server, 3 ... Reservation reception person terminal, 4 ... Reservation applicant terminal, 20 ... Processor, 21 ... Communication interface, 22 ... Storage resource, 220 ... Computer program, 221 ... Reservation reception module 222 ... Reservation master DB, N ... Network.

Claims

A menu for specifying the content of a service provided by a reservation acceptor, a resource as a resource when providing the service corresponding to the menu, a resource group to which the resource belongs, and a reservation for the resource can be received simultaneously. Means for allowing the reservation acceptor to arbitrarily register the upper limit number of simultaneous receptions,
Means for allowing a reservation acceptor to set a reservation frame by specifying at least the menu, a time period for providing a service corresponding to the menu, and a capacity for accepting a reservation for the menu;
Means for accepting a reservation up to the maximum capacity from a reservation applicant by selecting the reservation frame;
Means for displaying a reservation schedule management screen for displaying the reservation schedule for each simultaneous reception upper limit number of the resources belonging to the resource group to the reservation acceptor for the resource group;
Designate one of the ranges that are not yet accepted from the range defined by any period displayed on the reservation schedule management screen and the frame corresponding to the maximum number of simultaneous receipts of any of the resources And means for accepting a block instruction for registering the designated range as a reservation block frame that does not accept a reservation from a reservation acceptor,
Means for registering the designated range as the reserved block frame;
A reservation accepting apparatus.
The means for accepting the reservation corresponds to the reserved block frame among the reservations for the plurality of menus when the resource corresponding to the reserved block frame is set in association with the plurality of menus. Reservation made by designating the resource is excluded from the reservation target of the reservation applicant in the designated range.
The reservation reception apparatus according to claim 1.
The means for accepting the reservation is when all of the frames corresponding to the upper limit number of simultaneous acceptance of the resource in any period are registered as a reserved frame and / or the reserved block frame in which the reservation is filled , Do not accept reservations for the menu set in association with the resource during the period,
The reservation reception apparatus according to claim 2.
Computer
A menu for specifying the content of a service provided by a reservation acceptor, a resource as a resource when providing the service corresponding to the menu, a resource group to which the resource belongs, and a reservation for the resource can be received simultaneously. Means for arbitrarily registering the maximum number of simultaneous receptions, which is the maximum number, to the reservation receptionist,
Means for allowing a reservation acceptor to set a reservation frame by specifying at least the menu, a time period for providing a service corresponding to the menu, and a capacity for accepting a reservation for the menu;
Means for accepting a reservation up to the maximum capacity from a reservation applicant by selecting the reservation frame;
Means for displaying a reservation schedule management screen for a reservation acceptor for displaying a reservation schedule for each simultaneous acceptance upper limit number of the resources belonging to the resource group for each resource group;
Designate one of the ranges that are not yet accepted from the range defined by any period displayed on the reservation schedule management screen and the frame corresponding to the maximum number of simultaneous receipts of any of the resources And means for accepting a block instruction from the reservation acceptor for registering the designated range as a reservation block frame that does not accept reservations,
Means for registering the designated range as the reserved block frame;
Reservation acceptance program to function as.
The means for accepting the reservation corresponds to the reserved block frame among the reservations for the plurality of menus when the resource corresponding to the reserved block frame is set in association with the plurality of menus. Reservation made by designating the resource is excluded from the reservation target of the reservation applicant in the designated range.
The reservation reception program according to claim 4.