WO2018019094A1

WO2018019094A1 - Service processing system, method and device

Info

Publication number: WO2018019094A1
Application number: PCT/CN2017/091605
Authority: WO
Inventors: 尹锐; 杨高赟
Original assignee: 小环科技（深圳）有限公司
Priority date: 2016-07-26
Filing date: 2017-07-04
Publication date: 2018-02-01
Also published as: CN107657497A; CN107657497B

Abstract

Disclosed are a service processing system, method and device, used for selecting a suitable service platform according to a distribution condition of movable service platforms and a service requirement thereof. The method of the embodiments of the present invention comprises: a service platform for determining position information about a position where same is located, sending the position information to a service end, and executing a service order contained in a service indication; the service end for acquiring position information about one or more movable service platforms to obtain a service platform distribution condition, sending the service platform distribution condition to a client end, and sending the service indication containing the service order to a target service platform; and the client end for receiving the service platform distribution condition sent by the service end, generating the service order for the target service platform, and sending the service order to the service end.

Description

Business processing system, method and device

The present application claims priority to Chinese Patent Application No. 201610595217.0, entitled "A Business Processing System, Method, and Apparatus" on July 26, 2016, the entire contents of which are incorporated herein by reference. In the application.

Technical field

The present application relates to the field of communications, and in particular, to a service processing system, method, and device.

Background technique

Bicycles are the most popular means of transportation in China, and they have the largest number of countries in the world. As a short-range non-motorized manned equipment in the same city, the characteristics of bicycles are cheap, convenient, fitness, environmental protection and energy saving. It is one of the main vehicles that are indispensable and substitute for people's lives in today's and now.

To further promote bicycles, Copenhagen launched a short-term bicycle rental program called “City Bikes” in 1995. The plan hopes to equip the city with enough "free" bicycles to meet the "appropriate distance" travel needs. More than 2,000 white bicycles, which are significantly different from the appearance of ordinary bicycles, are distributed in 125 bicycle stations throughout the city.

China is also actively trying and exploring public bicycles to make it play its due role in urban transportation. After trying and exploring, we have accumulated considerable experience, and have developed a low-cost, high-efficiency management system that is mature and can be rapidly popularized in the management system. As of 2014, the public bicycle system has spread throughout Jiangsu, Shandong, Shanxi, Sichuan, Zhejiang, Hunan, Guangdong, Shaanxi, Gansu and other provinces.

Generally speaking, in order to meet the needs of a large number of users as much as possible, the bicycle rental point requires a large area. Because of the hot land subway station or the place with large traffic, the corresponding land rent is high and the buildings are dense, it is difficult to provide a large piece. As a car rental point, when considering a place as a city public bicycle rental point, you will have to choose a large open space that is slightly away from hot subway stations or places with high traffic, so it is not convenient for users.

Summary of the invention

An embodiment of the present application provides a service processing system, method, and device, Select the appropriate business desk for the distribution of business desks and their own business needs.

In view of this, the first aspect of the present application provides a service processing system, where the system includes:

The service station is configured to determine the location information of the location where the location is located, and send the location information to the server. When the target service station receives the service indication sent by the server, the service order included in the service indication is executed; the server, For obtaining location information of the one or more mobile service stations, obtaining a distribution of the service station, and transmitting the service station distribution status to the client, and when receiving the business order of the client to the target service station, to the target The service station sends a service indication including the service order; the client is configured to receive the service station distribution sent by the server, and when the client receives the preset operation, generate the service order for the target service station, The server sends the business order.

In conjunction with the second aspect of the present application, a service processing method is provided, the method comprising:

The service station determines location information of the location where the service station is located; the service station sends the location information to the server; the server obtains the distribution of the service station according to the location information, and the service station distribution includes one or more mobile services The location information of the station; the server sends the service station distribution to the client; when receiving the preset operation, the client generates a service order for the target service station, and the target service station is the one or more movable One of the service stations; the client sends the service order to the server; the server sends a service indication to the target service station according to the service order; the target service station executes the service order included in the service indication.

With reference to the second aspect of the embodiment of the present application, the first embodiment of the second aspect includes:

The target service station reads the identification information; if the identification information satisfies the preset condition, triggering execution of the target service station to execute the service order included in the service indication.

With reference to the second aspect of the embodiments of the present application, the second implementation manner of the second aspect includes:

The server updates the demand information according to the service order; the server optimizes the layout plan of the service station according to the demand information.

A third aspect of the present application provides a service processing method, including:

Receiving a distribution of the service station sent by the server, where the distribution of the service station includes location information of one or more mobile service stations; when receiving the preset operation, generating a service order for the target service station, the target service station And one of the one or more mobile service stations; sending the service order to the server, so that the server sends a service indication to the target service station, where the service indication is used to indicate that the target service station performs the service Order.

A fourth aspect of the embodiments of the present application provides a service processing method, including:

Obtaining location information of one or more mobile service stations, obtaining a service station distribution situation; transmitting the service station distribution status to the client; and receiving a service order to the target service station sent by the client, to the target service The station sends a service indication, which is used to instruct the target service station to execute the service order, and the target service station is one of the one or more mobile service stations.

With reference to the fourth aspect of the embodiments of the present application, the first implementation manner of the fourth aspect includes:

The demand information is updated according to the business order; and the arrangement plan of the service station is optimized according to the demand information.

In conjunction with the fifth aspect of the present application, a service processing method is provided, including:

Determining location information of the location where the location is located; transmitting the location information to the server, so that the server obtains the distribution of the service station according to the location information; and when receiving the service indication sent by the server, executing the service indication included in the service indication Business order.

According to the fifth aspect of the embodiment of the present application, the first implementation manner of the fifth aspect includes:

The identification information is read; if the identification information satisfies the preset condition, the execution of the business order included in the service indication is triggered.

A sixth aspect of the embodiments of the present application provides a client, including:

a first receiving module, configured to receive a service station distribution situation that is sent by the server, where the service station distribution includes location information of one or more mobile service stations; and a generating module, configured to receive, when the first receiving module receives When the operation is performed, a service order is generated for the target service station, and the target service station is one of the one or more mobile service stations; and the first sending module is configured to send the service generated by the generation module to the server An order, such that the server sends a service indication to the target service station, the service indication is used to instruct the target service station to execute the service order.

A server is provided in conjunction with the seventh aspect of the embodiments of the present application, including:

An obtaining module, configured to obtain location information of one or more mobile service stations, to obtain a distribution of the service station; and a second sending module, configured to send, to the client, the distribution of the service station obtained by the acquiring module; a module, configured to send a service indication to the target service station when receiving a service order sent by the client to the target service station, where the service indication is used to indicate that the target service station executes the service order, where the target service station is One of one or more mobile business desks.

With reference to the seventh aspect of the embodiments of the present application, the first embodiment of the seventh aspect includes:

And an update module, configured to update the demand information according to the service order; and an optimization module, configured to optimize an arrangement plan of the service station according to the demand information updated by the update module.

With reference to the eighth aspect of the embodiments of the present application, a service station is provided, including:

a determining module, configured to determine the location information of the location where the location is located; the fourth sending module is configured to send the location information determined by the determining module to the server, so that the server obtains the service station distribution according to the location information; The first execution module is configured to execute a service order included in the service indication when receiving the service indication sent by the server.

With reference to the eighth aspect of the embodiment of the present application, the first implementation manner of the eighth aspect includes:

The reading module is configured to read the identification information, and the second execution module is configured to trigger execution of the service order included in the service indication if the identification information read by the reading module meets the preset condition.

As can be seen from the above technical solutions, the embodiments of the present application have the following advantages:

Since the service station is mobile, it can send its own location information to the server. When receiving the service indication, the service order is executed according to the service indication. Therefore, the service station can move to the corresponding location according to different time periods and different locations, so as to facilitate the user. use.

The server can obtain the distribution of the service station by obtaining the location information of the service station, so as to send the service station distribution to the client, so that when the service order for the target service station is received, the service indication is sent to the target service station. Therefore, the server can determine the demand for business services in different time periods and lots according to the long-term dependent service conditions, and arrange its service stations according to the demand, thereby effectively improving the service stations in different time periods and lots. User match.

Since the mobile service desk is networked, the user can receive the location of the service station sent by the server through the client, operate according to the location of the service desk and the needs of the service, and can operate according to the time and place of the service. A target business desk and corresponding services are selected and a business order is generated to enable the user to conveniently use the business services provided by the service desk.

DRAWINGS

1 is a structural diagram of a service processing system in an embodiment of the present application;

2 is a schematic diagram of another embodiment of a service processing method according to an embodiment of the present application;

3 is a schematic diagram of another embodiment of a service processing client according to an embodiment of the present application;

4 is a schematic diagram of an embodiment of a service processing server in the embodiment of the present application;

FIG. 5 is a schematic diagram of another embodiment of a service processing server according to an embodiment of the present application;

FIG. 6 is a schematic diagram of an embodiment of a service processing service station according to an embodiment of the present application;

FIG. 7 is a schematic diagram of another embodiment of a service processing service station according to an embodiment of the present application.

detailed description

The embodiment of the present application provides a service processing system and a device, which are used to select an appropriate service station according to the distribution of the mobile service station and the service requirements of the mobile service.

For a better understanding of the embodiments of the present invention, the technical solutions in the embodiments of the present invention will be clearly and completely described in conjunction with the drawings in the embodiments of the present invention. The examples are only a part of the embodiments of the invention, and not all of the embodiments. All other embodiments obtained by those skilled in the art based on the embodiments of the present invention without creative efforts shall fall within the scope of the present invention.

The terms "first", "second", "third", "fourth", etc. (if present) in the specification and claims of the present invention and the above figures are used to distinguish similar objects without having to use To describe a specific order or order. It is to be understood that the data so used may be interchanged where appropriate so that the embodiments described herein can be implemented in a sequence other than what is illustrated or described herein. In addition, the terms "comprises" and "comprises" and "the" and "the" are intended to cover a non-exclusive inclusion, for example, a process, method, system, product, or device that comprises a series of steps or units is not necessarily limited to Those steps or units may include other steps or units not explicitly listed or inherent to such processes, methods, products or devices.

China is also actively trying and exploring public bicycles to make it bear in urban traffic. It should function as it should. After trying and exploring, we have accumulated considerable experience, and have developed a low-cost, high-efficiency management system that is mature and can be rapidly popularized in the management system. As of 2014, the public bicycle system has spread throughout Jiangsu, Shandong, Shanxi, Sichuan, Zhejiang, Hunan, Guangdong, Shaanxi, Gansu and other provinces.

Therefore, the core idea of the embodiment of the present application is that, because the service station is mobile, the location information of the server can be sent to the server. When the service indication is received, the service order is executed according to the service indication, so the service station can be based on different time periods. Move to different locations in different locations for user convenience. The server can obtain the distribution of the service station by obtaining the location information of the service station, so as to send the service station distribution to the client, so that when the service order for the target service station is received, the service indication is sent to the target service station. Therefore, the server can determine the demand for business services in different time periods and lots according to the long-term dependent service conditions, and arrange its service stations according to the demand, thereby effectively improving the service stations in different time periods and lots. User match. Since the mobile service desk is networked, the user can receive the location of the service station sent by the server through the client, operate according to the location of the service desk and the needs of the service, and can operate according to the time and place of the service. A target business desk and corresponding services are selected and a business order is generated to enable the user to conveniently use the business services provided by the service desk.

Please refer to FIG. 1, which is a schematic diagram of a service processing system including a plurality of mobile service stations, a server, and a plurality of clients.

In the embodiment of the present invention, the service station can be self-positioned, and can be located by using a global positioning system or a connection with a base station, which is not limited herein. The service station also carries a radio frequency module and sends its own positioning information to the server. The service desk can also have a business processing module for processing business orders.

In some possible embodiments, the server may be a server, which may include one or more central processing units and memory, one or more storage applications or data. Storage medium. In the embodiment of the present invention, when receiving the location information sent by the service station, the distribution of the service station may be calculated according to the location information, and then the requirement information is calculated.

In some possible embodiments, the client may be a variety of terminals, including a mobile phone, a tablet computer, a smart watch, etc., as long as it is an intelligent system that can download and use the application, which is not limited herein. In some feasible embodiments, the client may download an application for using the service station, and may also directly use the service of the service station in some social or communication software, which is not limited herein.

In some possible embodiments, the mobile service desk can be a service station that provides services, such as a photo ID service, a virtual reality VR experience service, and the like. In other possible embodiments, it may also be a business desk that provides items, such as breakfast, newspapers, beverages, drones, and the like. Preferably, the service desk can provide convenient transportation tools, such as folding bicycles, scooters and wheelbarrows, which are not limited herein. The following is a description of the business processing system by taking a rental car as an example.

It should be noted that when the business desk can provide a rental bicycle, and preferably, it can be a folding bicycle, then we can refer to the business desk as a rental car for renting a folding bicycle, which is simply referred to as a rental car. In these embodiments, the rental car cabinet is movable, not limited to being fixed at a certain position, and has a GPS positioning function, the intelligent rental car obtains the current positioning information and sends the information to the server, and the server saves the positioning of the intelligent rental car cabinet. information. The following describes the business processing system by taking the business desk as a rental car as an example.

In some possible embodiments, the rental car can include a cabinet and a mainframe, and the cabinet can be used to store the mainframe and the folding cart. It should be noted that the host may be integrated with the cabinet or may be divided into two parts, which is not limited herein. The host may include a power supply module, a positioning module, a communication module, a monitoring module, an interaction module, a security module, and the like.

Power supply module for powering by internal power supply or external power supply. When there is a folding car on one of the controllers, the rental car determines whether the battery is sufficient by obtaining the information of the folding car. When the battery is insufficient, the folding car is automatically charged. The power supply system is also used to maintain the operation of other modules of the host.

The positioning module can be a global positioning system or can be connected to the base station for positioning. And the positioning information is sent to the server through the communication module. The folding car can also have its own GPS positioning system, so that the server can track and locate the folding car.

The communication module is configured to send the positioning information of the rental car or the cabinet to the server, and also send the information about the remaining number of the current vehicle and each vehicle of the remaining vehicle to the server.

The monitoring module can have a built-in camera and a physical storage device in the cabinet. When the power of the rental cabinet is turned on, the camera automatically records the video in real time and stores it in the physical storage device. The effective period of the camera storage can be stored according to the size of the storage device. When the storage space is insufficient. At the time, the oldest data is overwritten and the current recorded data is stored.

The interaction module is configured to display the interaction interface through the interaction module when the user picks up the order and then retrieves the vehicle, so that the user can input the identification information, and when the identification information is correct, the corresponding business order can be executed. When you need to view the video, the inspector can view the local video data through the rental car screen interactive system, or view the specified rental car video data through the server.

Safety module, the rental car can be equipped with multiple controllers, each controller can be equipped with a separate locking device for locking the folding car. After the maintenance personnel fixed the lock to the rental car through the client APP or the key, if the maintenance personnel are not unlocked, the rental car is moved, the rental car will sound an alarm, and the server is notified. When the vehicle is taken out under abnormal conditions, the rental car will sound an alarm and notify the server.

The cleaning module is used for automatically cleaning and disassembling the folding car after the car is locked into the smart car rental cabinet.

It should be noted that the rental car cabinet may include all or part of the above various modules, and may also include other modules, which are not limited herein.

The following describes the client, which has a car rental process and a return process.

Users can use the mobile phone APP to query the smart rental car information from the server in several ways, such as manual input address, mobile phone positioning and APP map free selection point (the location of smart rental car, the current number of smart rental car folding bikes, and free parking spaces). ), select a smart rental car to submit a car rental order, the order will be reserved for a certain period of time, when the time expires, the order is automatically canceled, the user arrives at the designated smart car rental cabinet within the validity period of the order, and the smart rental cabinet is carried out by means of QR code, etc. Match, the smart rental car screen pops up matching user information and password input box, the user enters the password, the rental car tells the car rental order and the user information is sent to the server for verification, and the server verifies that a folding car can be rented.

The specific car rental process can be:

S1. The user sends the address selected by the user to the server through the APP, and the selected address can use several ways of manually inputting the address, positioning the mobile phone, and freely selecting the APP map. Further, when at the customer When you can freely pick a point on the APP map, you only need to freely select a point on the map of the client APP, and you can query the information of the smart rental car near the selected point from the server. You can use the mobile phone to locate the information of the smart car rental cabinet near the current location from the server to the current location. When the address is manually entered, the information of the smart rental car near the input address is queried from the server by manually inputting the address through the client APP.

S2. The server receives the APP location information, and according to the location information of the user, matches the GPS location information of the nearby smart rental car, and sends the information of the nearby smart rental car to the user APP.

S3. According to the smart rental car information returned by the server, the user can view the location of the smart rental car and the idle vehicle information, and the user APP selects the rental car.

S4. The server receives the information, determines whether the smart rental car has an idle vehicle, and if there is no idle vehicle, prompts the user that the smart rental car has no remaining rental vehicles, and ends the car rental process.

S5. If the smart rental car has a remaining vehicle, an order is generated, and the current smart rental car is notified that the vehicle is reserved for the user, the order will remain for a certain period of time.

S6. The user arrives at the designated smart car rental cabinet, and the APP scans the car rental cabinet QR code and sends it to the server for matching.

S7. The server determines whether the user order has timed out. If it times out, the APP prompts the user to re-order.

S8. If the order is valid, the server sends the smart car rental user order information to the smart car rental cabinet, and the smart car rental cabinet screen will display the user's car rental information and password box.

S9. The user determines the order, enters a password, and sends it to the server.

S10. The server verifies that the password is correct. If it is incorrect, the user is prompted to re-enter the password, otherwise the order is cancelled and the taxi process is returned.

S11. The server verifies that the password is correct, the server updates the order, notifies the rental car to unlock a car, and the rental car screen notifies the user to pick up the car.

S12. The user picks up the car, the order is completed, and the car rental process ends.

Users can use the mobile phone APP to query the smart rental cabinet information from the server in several ways, such as manual input address, mobile phone positioning, and APP map free selection point (the location of the intelligent rental car, the current number of smart rental car folding bikes, and the idle lock). Parking space), choose a smart car rental to view, if there is a free lock parking space, the APP can make an appointment to return the car, the smart car rental cabinet has a certain time to reserve the empty parking space. Arriving at the designated smart car rental cabinet within the effective time of the appointment, scanning the smart car rental cabinet QR code to match, the matching is successful, the smart car rental cabinet opens the designated lock parking space, and the smart car rental cabinet screen and APP prompts the rental car to open the free lock parking space. The user returns the car, communicates with the control system of the smart rental car when the folding car locks the car, obtains the information of the folding car (the unique identification of the folding car, battery power, model, vehicle condition, etc.), and verifies with the server to check whether it is the user. If the folding bike is rented, the vehicle is normal. If the verification is passed, the car is completed.

The specific return process can be:

S1. The user sends the address selected by the user to the server through the APP, and the selected address can use several ways of manually inputting the address, positioning the mobile phone, and freely selecting the APP map.

S3. According to the information about the nearby rental car returned by the server, the user can view the location of the smart rental car and the remaining free parking space information, and the user APP selects a smart rental car to make an appointment to return the car.

S4. The server receives the information, determines whether the user has rented a car, and if the user does not rent a car, prompts the user not to rent a car, and ends the returning process.

S5. The server checks whether there is still free parking space in the current smart rental cabinet. If there is no prompt, the smart rental car has no free parking space, and needs to re-select another intelligent rental car to return the car.

S6. If there is a free parking space, the server informs the smart rental car to reserve an empty parking space for the user, and the reservation returning request has a certain validity period, and the empty parking space will remain for a certain period of time.

S7. The user arrives at the rental car, and the APP scans the car rental QR code and sends it to the server for matching.

S8. The server determines whether the user's appointment time has expired. If it times out, the APP prompts the user to re-reserve to return the car.

S9. If the reservation is returned within the specified time, the server informs the rental car to open the idle car lock, and the rental car screen will prompt the user to put the folding car into the designated position.

S10. The user puts the folding car into the designated lock parking space.

S11. After the folding car is placed in the lock parking space, the rental car cabinet determines whether the car rental point is correctly placed in the vehicle through the sensing device, and if not correctly placed, prompts the user to correctly put the folding car.

S12. When the user correctly puts in the folding car, the rental car cabinet communicates with the current folding car control system to obtain the folding car information (the unique identification of the folding car, battery power, device information, etc.) is sent to the service. Verify. The server verifies whether the folding vehicle is the same when the user rents the car, and whether the vehicle is faulty. If the problem is found, the server notifies the customer service personnel to contact the user, rents the car to lock the car, and ends the returning process.

S13. When the detection is completed and there is no problem, the server generates payment information and sends it to the user APP, and the server notifies the rental car to lock the car.

S14. The user pays the payment and ends the returning process.

In some possible embodiments, the client may also have a sharing mode. Specifically, for a user who has already purchased a folding car, the car can also be rented into a rental car for renting. The user needs to fill in the vehicle information through the APP, and submit the personal information to the server, and store the vehicle through the rental car, when the vehicle is rented. After that, the calculated cost is given to the user who purchased the vehicle. If the user needs to use the vehicle, the user only needs to verify the vehicle through the APP and the rental cabinet, and the vehicle can be used freely at any rental cabinet.

For the sake of understanding, the following describes the specific process in the embodiment of the present application. Referring to FIG. 2, a service processing method in the embodiment of the present application includes:

201. The service station determines location information of the location where it is located.

In some possible embodiments, since the service station is mobile, the service station can move accordingly as needed or for other reasons. However, the service station can carry the GPS of the global positioning system, so although there is movement, it can also locate its own location information in time. In another possible embodiment, the service station can also determine the location information of the location where it is located through the connection with the base station, which is not limited herein.

202. The service station sends the location information to the server.

In some feasible embodiments, after the service station obtains its own location information, the location information may be sent to the server, so that the server provides a better service according to the location information of the service station. In other feasible embodiments, the service station may actively send its own location information to the server, and the service station may periodically send its own location information to the server, such as once in an hour or 10 minutes, or may be actively obtained by the server. The location information of the service station may be obtained once at a time, or may be obtained from the service station only after the service needs, for the service, which is not limited herein.

203. The server obtains a service station distribution according to the location information, where the service station distribution includes location information of one or more mobile service stations.

In some possible embodiments, when the server obtains a large number of or even all of the locations of the service stations After the information, it can be sorted by the location information of the service desk as the distribution of the current business desk. Since the location information of the service station can be updated regularly or even updated at any time, or when there is a need for service service, the server can indicate which service stations are available at any time when receiving the service order. In other feasible embodiments, the server can not only obtain the distribution of the service station, but also obtain the service capability request of the service station. If the service desk provides the folding vehicle rental service, the server can obtain the number of folding vehicles of the service desk and the parking space of the vehicle, so that the user can make a selection according to the service capability of the service desk, or the server can be based on the service. Ability to recommend.

204. The server sends the service station distribution to the client.

In some feasible embodiments, when the client has a service requirement, the service request may be sent to the server, and the server may send the service station distribution to the client. In other feasible embodiments, the server may also actively send the service to the client after updating the distribution of the service station each time, which is not limited herein, so that the client can immediately place an order according to the distribution of the service station.

205. When receiving the preset operation, the client generates a service order for the target service station, and the target service station is one of the one or more movable service stations.

In some possible embodiments, the preset operation may be the operation of the user on the client. In some feasible scenarios, when the user has a business requirement, the mobile client application APP can be operated. When according to certain operations, such as selecting the location of the business requirement, selecting the service desk as the target service desk, selecting the service type, verifying the identity information, paying, etc., it should be noted that when the user selects the location of the business demand, it will be based on The business unit distribution shows the available business desks. When the operation is completed, a business order can be generated for the target business desk.

In some possible embodiments, an identification information may also be generated that is carried in the business order. The identification information may include picture recognition, biometrics, a two-dimensional code, a barcode, or a character string. The picture recognition may be an animal cartoon image or a user's photo, the biometric identification may be a user's facial photo or a user's fingerprint, and a character string such as “ACD12F” may be used for the business desk to the user. Identification.

206. The client sends the service order to the server.

In some possible embodiments, when the user operates on the client such that a business order is generated, the client can send the business order to the server. It should be noted that the server can contact the service station or the client in real time, so that the server can obtain the distribution of the service station and the service in real time. The business capability of the station, etc., is reflected to the client, and the business order sent by the client to the target service station can also be received at any time.

207. The server sends a service indication to the target service station according to the service order.

In some feasible embodiments, when the service order for the target service station is received, the service indication may be sent to the target service station. It should be noted that the service indication may be the service order, or may only include the service order. A part of the content may also be included in the business order and other content, which is not limited herein.

208. The target service station reads the identification information of the client.

Preferably, the service indication may include a feature of the identification information. When the target service station acquires the feature of the identification information, it receives different input identification information. For example, when the identification information is a character string, the service station can have a key interface of the character string for the user to input. If the identification information is the string "ACD12F", when the user inputs "ACD12F", the identity of the user and the corresponding business order can be determined, and the service can be provided. If the identification information is face recognition, when the user uses the service station, the service station can obtain the user's face information, and when the face information and the received identification information are consistent, the corresponding business order can be executed.

In some feasible embodiments, the user may be allowed to make payment after the identification information is passed, or may be paid when the order is generated, which is not limited herein. It should be noted that payment can be made by using an online payment tool or a UnionPay card or cash or other tools, which is not limited herein. In other feasible scenarios, if the target service station is provided for free service on a campus or a large factory or a community, the payment may be unnecessary, and only authentication is required, which is not limited herein.

209. The target service station executes the business order included in the service indication.

In some possible embodiments, such as a car rental business, the business order may be a rental or a return. When the business order indicates that the car is rented, the service station may reserve a car so that when the user passes the authentication, the car is rented to the user. When the business order is a returning vehicle, the service station may reserve a location for the user to return the vehicle so that when the user passes the authentication, the vehicle is reclaimed and stored at the location.

210. The server updates the demand information according to the service order.

Optionally, in some feasible embodiments, when the server analyzes the service requirements of different time periods and lots according to the acquired multiple service orders. In some feasible embodiments, the server may periodically update the demand situation of the service, such as one day, or one week, or one month, here is not Make a limit.

211. The server optimizes an arrangement plan of the service station according to the requirement information.

Optionally, in some feasible embodiments, the server may optimize the deployment plan of the service station according to the updated requirement information. For example, if you are renting a car with a folding bike, you can also provide multiple car rental cabinets for use during peak hours. It is also possible to provide a rental car cabinet for returning the vehicle at the door of the community, so that the user can return the car for use, which is not limited herein.

Referring to FIG. 3, an embodiment of the present application further provides a client 300, where the client 300 includes:

The first receiving module 301 is configured to receive a service station distribution that is sent by the server, where the service station distribution includes location information of one or more mobile service stations.

The generating module 302 is configured to generate a service order for the target service station when the first receiving module 301 receives the preset operation, where the target service station is one of the one or more movable service stations.

The first sending module 303 is configured to send the service order generated by the generating module 302 to the server, so that the server sends a service indication to the target service station, where the service indication is used to indicate that the target service station performs the service. Order.

Referring to FIG. 4, an embodiment of the present application further provides a server 400, where the server 400 includes:

The obtaining module 401 is configured to obtain location information of one or more mobile service stations, and obtain a service station distribution.

The second sending module 402 is configured to send, to the client 300, the distribution of the service station acquired by the obtaining module 401.

The third sending module 403 is configured to: when receiving the service order sent by the client 300 to the target service station, send a service indication to the target service station, where the service indication is used to indicate that the target service station executes the service order, The target service station is one of the one or more mobile service stations.

Referring to FIG. 5, an embodiment of the present application further provides a server 400, where the server 400 further includes:

The update module 404 is configured to update the demand information according to the service order.

The optimization module 405 is configured to optimize the arrangement of the service station according to the requirement information updated by the update module 404.

Referring to FIG. 6, the embodiment of the present application further provides a service station 600, where the service station 600 includes:

The determining module 601 is configured to determine location information of a location where the user is located.

The fourth sending module 602 is configured to send the location information determined by the determining module 601 to the server 400, so that the server 400 obtains the service station distribution according to the location information.

The first execution module 603 is configured to execute a service order included in the service indication when receiving the service indication sent by the server 400.

Referring to FIG. 7, the embodiment of the present application further provides a service station 600, where the service station 600 further includes:

The reading module 604 is configured to read the identification information.

The second execution module 605 is configured to trigger execution of the service order included in the service indication if the identification information read by the reading module 604 satisfies the preset condition.

A person skilled in the art can clearly understand that for the convenience and brevity of the description, the specific working process of the system, the device and the unit described above can refer to the corresponding process in the foregoing method embodiment, and details are not described herein again.

In the several embodiments provided by the present application, it should be understood that the disclosed system, apparatus, and method may be implemented in other manners. For example, the device embodiments described above are merely illustrative. For example, the division of the unit is only a logical function division. In actual implementation, there may be another division manner, for example, multiple units or components may be combined or may be Integrate into another system, or some features can be ignored or not executed. In addition, the mutual coupling or direct coupling or communication connection shown or discussed may be an indirect coupling or communication connection through some interface, device or unit, and may be in an electrical, mechanical or other form.

The units described as separate components may or may not be physically separated, and the components displayed as units may or may not be physical units, that is, may be located in one place, or may be distributed to multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of the embodiment.

In addition, each functional unit in each embodiment of the present application may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit. The above integrated unit can be implemented in the form of hardware or in the form of a software functional unit.

The integrated unit, if implemented in the form of a software functional unit and sold or used as a standalone product, can be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present application is essentially or a part contributing to the prior art or all of the technical solution. Or a portion may be embodied in the form of a software product stored in a storage medium, including instructions for causing a computer device (which may be a personal computer, server, or network device, etc.) to perform various implementations of the present application. For example, all or part of the steps of the method. The foregoing storage medium includes: a U disk, a mobile hard disk, a read-only memory (ROM), a random access memory (RAM), a magnetic disk, or an optical disk, and the like. .

The above embodiments are only used to illustrate the technical solutions of the present application, and are not limited thereto; although the present application has been described in detail with reference to the foregoing embodiments, those skilled in the art will understand that they can still The technical solutions described in the embodiments are modified, or some of the technical features are equivalently replaced; and the modifications or substitutions do not deviate from the scope of the technical solutions of the embodiments of the present application.

Claims

A business processing system, comprising:

a service station, configured to determine location information of a location where the location is located, and send the location information to the server, and when the target service station receives the service indication sent by the server, execute the service order included in the service indication;

The server is configured to obtain location information of the one or more mobile service stations, obtain a service station distribution, send the service station distribution status to the client, and receive a service order from the client to the target service station. Sending, to the target service station, a service indication including the service order;

a client, configured to receive the service station distribution sent by the server, and when the client receives the preset operation, generate the service order for the target service station, and send the service order to the server Business order.
A service processing method, comprising:

The service station determines the location information of the location where it is located;

Transmitting, by the service station, the location information to a server;

The server obtains a service station distribution according to the location information, where the service station distribution includes location information of one or more mobile service stations;

Sending, by the server, the distribution of the service station to a client;

When receiving the preset operation, the client generates a service order for the target service station, and the target service station is one of the one or more movable service stations;

Sending, by the client, the service order to the server;

Sending, by the server, a service indication to the target service station according to the service order;

The target service station executes a service order included in the service indication.
The method of claim 2 wherein said business order comprises a service that provides a convenient travel tool.
The method of claim 3 wherein said convenient mobility means comprises a folding bicycle, a scooter and a wheelbarrow.
The method according to any one of claims 2 to 4, wherein before the target service station executes the service order included in the service indication, the method further includes:

The target service station reads the identification information of the client;

If the identification information satisfies the preset condition, triggering execution of the target service station to execute the service order included in the service indication.
The method of claim 5 wherein said identification information comprises picture recognition, biometric recognition, a two-dimensional code, a barcode or a character string.
The method of claim 2 wherein said pre-setting comprises determining a location of a service demand.
The method of claim 7, wherein said determining a service demand location comprises a map pick point, a global positioning system location, and a manual input address.
The method according to claim 2, wherein after the target service station executes the service order included in the service indication, the method further includes:

The server updates the demand information according to the service order;

The server optimizes an arrangement plan of the service station according to the demand information.
The method of claim 9, wherein the demand information comprises a business time, a business location, and a business demand amount.
A service processing method, comprising:

Receiving a distribution of service stations sent by the server, where the distribution of the service stations includes location information of one or more mobile service stations;

Generating a business order for a target service station when the preset operation is received, the target service station being one of the one or more mobile service stations;

Sending the service order to the server, so that the server sends a service indication to the target service station, where the service indication is used to instruct the target service station to execute the service order.
The method of claim 11 wherein said business order comprises a service that provides a convenient travel tool.
The method of claim 12 wherein said convenient travel tool comprises a folding bicycle, a scooter and a wheelbarrow.
A method according to any one of claims 11 to 13, wherein the business order comprises identification information.
The method of claim 14 wherein said identification information comprises a two-dimensional code, Barcode or string.
The method of claim 11 wherein said pre-setting comprises determining a location of a business demand.
The method of claim 16 wherein said determining a service demand location comprises a map pick point, a global positioning system location, and a manual input address.
A service processing method, comprising:

Obtain location information of one or more mobile service stations, and obtain a distribution of service stations;

Sending the distribution of the service station to the client;

Sending a service indication to the target service station, where the service indication is used to instruct the target service station to execute the service order, when the service order sent by the client to the target service station is received, where the target service station is One of the one or more mobile service stations.
The method of claim 18 wherein said business order comprises a service that provides a convenient travel tool.
The method of claim 18 wherein said convenient travel tool comprises a folding bicycle, a scooter and a wheelbarrow.
A method according to any one of claims 18 to 20, wherein the business order comprises identification information and a business demand location.
The method of claim 21 wherein said identification information comprises a two-dimensional code, a barcode or a character string.
The method according to claim 18, wherein after the sending the service indication to the target service station, the method further includes:

Updating demand information according to the business order;

Optimizing the arrangement of the service station according to the demand information.
The method of claim 23, wherein the demand information comprises a business time, a business location, and a business demand amount.
A service processing method, comprising:

Determining the location information of the location where it is located;

Sending the location information to the server, so that the server obtains a service station distribution according to the location information;

When receiving the service indication sent by the server, the service order included in the service indication is executed.
The method of claim 25 wherein said business order comprises a service that provides a convenient travel tool.
The method of claim 26 wherein said convenient travel tool comprises a folding bicycle, a scooter and a wheelbarrow.
The method according to any one of claims 25 to 27, wherein before the executing the business order included in the service indication, the method further comprises:

Read the identification information of the client;

If the identification information satisfies the preset condition, triggering execution of the service order included in the service indication.
The method of claim 28 wherein said identification information comprises a two-dimensional code, a barcode or a character string.
The method of claim 25 wherein said pre-setting comprises determining a location of a service demand.
The method of claim 30 wherein said determining a service demand location comprises a map pick point, a global positioning system location, or a manually entered address.
A client, comprising:

a first receiving module, configured to receive a service station distribution situation that is sent by the server, where the service station distribution includes location information of one or more mobile service stations;

a generating module, configured to: when the first receiving module receives the preset operation, generate a service order for the target service station, where the target service station is one of the one or more movable service stations;

a first sending module, configured to send the service order generated by the generating module to the server, so that the server sends a service indication to the target service station, where the service indication is used to indicate the target The business station executes the business order.
A server, characterized in that it comprises:

An obtaining module, configured to obtain location information of one or more mobile service stations, to obtain a distribution of service stations;

a second sending module, configured to send, to the client, the distribution of the service station acquired by the acquiring module;

a third sending module, configured to send a service indication to the target service station when receiving a service order sent by the client to the target service station, where the service indication is used to instruct the target service station to execute the service order The target service station is one of the one or more mobile service stations.
The server according to claim 33, wherein the server further comprises:

An update module, configured to update demand information according to the business order;

And an optimization module, configured to optimize an arrangement plan of the service station according to the requirement information updated by the update module.
A service station, characterized by comprising:

Determining a module for determining location information of a location where it is located;

a fourth sending module, configured to send the location information determined by the determining module to the server, so that the server obtains a service station distribution according to the location information;

The first execution module is configured to execute a service order included in the service indication when receiving the service indication sent by the server.
The service station according to any one of claims 35, further comprising:

a reading module for reading identification information of the client;

The second execution module is configured to trigger execution of the service order included in the service indication if the identification information read by the reading module meets the preset condition.