WO2017206668A1

WO2017206668A1 - Data analysis method, device, and system

Info

Publication number: WO2017206668A1
Application number: PCT/CN2017/083299
Authority: WO
Inventors: 杜鑫鑫
Original assignee: 中兴通讯股份有限公司
Priority date: 2016-05-30
Filing date: 2017-05-05
Publication date: 2017-12-07
Also published as: CN107454362A

Abstract

The invention provides a data analysis method, device, and system. The method comprises: acquiring conference data generated on the basis of a user behavior and in a video conference system; analyzing the conference data; and displaying, in a specified form, and to a user, a data analysis result. The technical solution is employed to resolve a problem of inability of providing a more personalized and complete service in a conventional video conference system, thereby enriching functions of a video conference system, and enhancing user experience.

Description

Data analysis method, device and system

Technical field

The present invention relates to the field of communications, and in particular to a data analysis method, apparatus, and system.

Background technique

In the traditional video conferencing system, the function of the video conference is mainly used to provide the user with a video call service between two or more points, and the conference television service is mainly extended around the video call service. However, with the advancement of technology and changes in user habits, simply providing video calls can no longer meet the needs of users, and users need more granular and comprehensive services.

1 is a structural block diagram of a conventional video conference system in the related art. As shown in FIG. 1 , a conventional video conference system is composed of a terminal, a multi-point control unit (MCU), and a gatekeeper, and provides a user with Video calls between multiple points, but did not provide users with data analysis services, and did not consider the user's frequency of hardware use and software habits, and developed a special hardware device and software service system that fits the user.

In the related art, in the video conferencing system, it is impossible to provide users with more humanized and more comprehensive services, and an effective solution has not been proposed yet.

Summary of the invention

The embodiment of the invention provides a data analysis method, device and system, so as to solve at least the problem that the related technology cannot provide a more humanized and more comprehensive service for the user in the video conference system.

According to an embodiment of the present invention, a data analysis method is provided, including: acquiring conference data generated based on user behavior in a video conference system; performing data analysis on the conference data; and displaying the data analysis result in a specified form to user.

Optionally, after performing data analysis on the conference data, the method further includes: adjusting a display interface of the video conference system according to the analysis result.

Optionally, the conference data includes: a hardware usage situation in the video conference system, and a usage record of the user on the video conference system.

Optionally, after the analysis result includes that the usage of the hardware exceeds the usage threshold of the hardware, after the data analysis result is displayed to the user in a specified form, the method further includes:

Presenting the solution to the hardware to the user.

Optionally, performing data analysis on the conference data, including:

Filtering invalid data in the conference data;

Grouping the filtered data;

The analyzed data is analyzed and the analysis results are obtained.

Optionally, grouping the filtered data, including:

Filtering the filtered data according to the content displayed by the user request; or

The filtered data is grouped according to pre-configured conditions.

Optionally, the data analysis results are displayed to the user in a specified form, including:

The data analysis result is displayed to the user in at least one of the following forms: icon, text, video.

According to another embodiment of the present invention, there is further provided a data analysis apparatus, comprising: an acquisition module configured to acquire conference data generated based on user behavior in a video conference system; and a data analysis module configured to set the conference data Perform data analysis; display module, set to display the data analysis result to the user in a specified form.

According to another embodiment of the present invention, a data analysis system is further provided, including:

The data analysis center is configured to obtain the conference data generated by the user behavior in the video conference system, and perform data analysis on the conference data, and then display the data analysis result to the user in a specified form.

According to another embodiment of the present invention, there is further provided a data analysis apparatus, comprising: a processor; a memory configured to store processor-executable instructions; wherein the processor, The method is configured to obtain the conference data generated by the user behavior in the video conference system, and after performing data analysis on the conference data, display the data analysis result to the user in a specified form.

In the embodiment of the present invention, a computer storage medium is further provided, and the computer storage medium may store an execution instruction for performing the implementation of the data analysis method in the foregoing embodiment.

Through the embodiment of the present invention, the conference data generated based on the user behavior in the video conference system can be analyzed, and the analysis result is pushed to the user, and the above technical solution is used to solve the related technology, and the user cannot be provided more humanized and comprehensive. The problem of the service, which enriches the functions of the video conferencing system, improves the user experience.

DRAWINGS

The drawings described herein are intended to provide a further understanding of the invention, and are intended to be a part of the invention. In the drawing:

1 is a structural block diagram of a conventional video conference system in the related art;

2 is a flow chart of a data analysis method according to an embodiment of the present invention;

3 is a block diagram showing the structure of a data analysis apparatus according to an embodiment of the present invention;

4 is a block diagram showing another structure of a data analyzing apparatus according to an embodiment of the present invention;

FIG. 5 is a structural block diagram of a data analysis module 32 of a data analysis apparatus according to an embodiment of the present invention;

6 is a block diagram showing the structure of a data analysis device according to an example of the present invention;

7 is a block diagram of various modules of a data analysis system in accordance with an example of the present invention;

8 is a timing diagram of various modules of a system in accordance with a preferred embodiment of the present invention;

9 is a flow chart of a data analysis system in accordance with a preferred embodiment of the present invention;

10 is a geographical distribution diagram of a conference client in accordance with a preferred embodiment of the present invention.

detailed description

The invention will be described in detail below with reference to the drawings in conjunction with the embodiments. It should be noted that the embodiments in the present application and the features in the embodiments may be combined with each other without conflict.

It is to be understood that the terms "first", "second" and the like in the specification and claims of the present invention are used to distinguish similar objects, and are not necessarily used to describe a particular order or order.

In this embodiment, a data analysis method is provided. FIG. 2 is a flowchart of a data analysis method according to an embodiment of the present invention. As shown in FIG. 2, the process includes the following steps:

Step S202, acquiring conference data generated based on user behavior in the video conference system;

Step S204, performing data analysis on the conference data;

In step S206, the data analysis result is displayed to the user in a specified form.

Through the above various steps, the conference data generated based on the user behavior in the video conference system can be analyzed, and the analysis result is pushed to the user, and the above technical solution is adopted to solve the related technology, and the user cannot be provided more humanized and comprehensive. The service problem has enriched the functions of the video conferencing system and improved the user experience.

After the data analysis of the conference data is performed in the specific application process, the embodiment of the present invention not only displays the analysis result to the user, but also adjusts the display interface of the video conference system according to the analysis result, for example, it can be used frequently for the user. The button is placed in a conspicuous position on the page, and the user's action combination is encapsulated on a button for one-time completion, which is not limited in the embodiment of the present invention.

Optionally, the conference data includes: hardware usage in the video conference system, and a usage record of the user on the video conference system, that is, the usage of various hardware (such as CPU, physical memory, and disk) in the current video conference system may be included. The usage of the video conferencing system by the user may include: usage records, user logs, meeting logs, device logs, and the like in the video conferencing system.

In the embodiment of the present invention, after the analysis result includes that the usage of the hardware exceeds the usage threshold of the hardware, and the data analysis result is displayed to the user in a specified form, the embodiment of the present invention further provides the following solution: Hardware solution.

There may be multiple implementations of the foregoing step S202. In an optional example, the method may be implemented by filtering invalid data in the conference data, grouping the filtered data, and analyzing the grouped data. Obtaining the analysis result, the above solution can be understood as: firstly, the invalid data (including garbage data, duplicate data, etc.) in the conference data is filtered out, and can be filtered into only the remaining metadata, and then the filtered conference data is displayed according to the user request. The content or the pre-configured conditions are grouped and analyzed, and the analyzed data is analyzed. In an optional example, the user may request to display the geographical distribution and the specific number of the video conference currently being executed, or may be Statistics and analysis of the network bandwidth, delay, throughput, jitter, and other network conditions of the user during a period of time, summarizing the overall stability and rate of the network used by the user, and often affecting the meeting due to poor network status. To provide users with the results and recommendations of data analysis, please Statistics and analysis of the idleness of the resources of the terminal and the MCU at a certain moment and a certain period of time, and the idle situation of the user resources is obtained, and the user is provided with suggestions for making full use of resources (such as the scheduling of the conference, etc.), and may also request pre-configuration. Show usage in the video conferencing system.

Optionally, the data analysis result is displayed to the user in at least one of the following forms: icon, text, video.

In summary, the embodiment of the present invention introduces the function of data analysis in a video conference, and achieves the capability of customizing services for users, providing users with real-time, high-value, all-round data analysis functions, and also targeting The user's usage habits, tailoring their own solutions.

Through the description of the above embodiments, those skilled in the art can clearly understand that the method according to the above embodiment can be implemented by means of software plus a necessary general hardware platform, and of course, by hardware, but in many cases, the former is A better implementation. Based on such understanding, the technical solution of the present invention, which is essential or contributes to the prior art, may be embodied in the form of a software product stored in a storage medium (such as ROM/RAM, disk, The optical disc includes a number of instructions for causing a terminal device (which may be a cell phone, a computer, a server, or a network device, etc.) to perform the methods of various embodiments of the present invention.

Example 2

In the embodiment, a data analysis device is provided, which is used to implement the above-mentioned embodiments and preferred embodiments, and has not been described again. As used below, the term "module" may implement a combination of software and/or hardware of a predetermined function. Although the apparatus described in the following embodiments is preferably implemented in software, hardware, or a combination of software and hardware, is also possible and contemplated.

FIG. 3 is a structural block diagram of a data analysis apparatus according to an embodiment of the present invention. As shown in FIG. 3, the apparatus includes:

The obtaining module 30 is configured to acquire conference data generated by the user behavior in the video conference system;

The data analysis module 32 is configured to perform data analysis on the conference data;

The display module 34 is configured to display the data analysis result to the user in a specified form.

Through the comprehensive function of each of the above modules, the conference data generated based on the user behavior in the video conference system can be analyzed, and the analysis result is pushed to the user, and the above technical solution is adopted to solve the related technology, and the user cannot be provided more humanized. The full range of services has enriched the functionality of the video conferencing system and improved user experience.

Optionally, FIG. 4 is another structural block diagram of a data analysis apparatus according to an embodiment of the present invention. As shown in FIG. 4, the apparatus further includes: an adjustment module 36, configured to perform, according to the analysis result, the video conference system. The display interface is adjusted.

As shown in FIG. 4, when the analysis result includes that the usage of the hardware exceeds the usage threshold of the hardware, the apparatus further includes: a display module 38 configured to present a solution to the hardware to the user.

5 is a structural block diagram of a data analysis module 32 of a data analysis apparatus according to an embodiment of the present invention. As shown in FIG. 5, the data analysis module 32 includes: a filtering unit 320 configured to filter invalid data in the conference data; The packet processing unit 322 is configured to perform grouping processing on the filtered data. The analyzing unit 324 is configured to analyze the grouped data to obtain an analysis result.

The packet processing unit 322 is further configured to perform grouping processing on the filtered data according to content displayed by the user request, or perform grouping processing on the filtered data according to pre-configured conditions.

The flow of the above data analysis apparatus will be explained below with reference to examples, but is not intended to limit the embodiments of the present invention.

FIG. 6 is a structural block diagram of a data analysis apparatus according to an example of the present invention. As shown in FIG. 6, the method includes:

The data collection module 60 (corresponding to the acquisition module 30 in the above embodiment): the usage rate of the hardware through the user's usage record of the system, the data in the system database, the user log, the meeting log, the device log, and the loss of the system hardware. Wait for the data to be collected.

The data analysis module 62 (corresponding to the data analysis module 32 of the above embodiment): first filters the collected data, filters out invalid, duplicate, garbage data, and then transfers the remaining metadata (a fine-grained According to the user's requirements or pre-configured conditions, the data will be analyzed and summarized, and the same kind of data will be sorted together and counted. Finally, the data will be analyzed twice, and the data will be valuable to the user. The result of the analysis, the user usage habits and the hardware usage rate and the loss rate of the device are refined, and the software system and the device solution for the user are analyzed and generated. The user requirements in the embodiment of the present invention may be different. The user group may also be a request for different geographical locations. The second analysis process in the embodiment of the present invention mainly performs error analysis on the classified data according to some existing error algorithms, so that the data is more Correct and complete, and then statistical analysis results, show the results of the analysis to the user.

The data display module (corresponding to the display module 36 of the above embodiment) displays the user's solution and the data analysis result in various manners such as a chart, a text, a video, and the like, and provides a more intimate display for the user.

In the embodiment of the present invention, a data analysis system is further provided, including:

The data analysis center is configured to obtain the conference data generated by the user behavior in the video conference system, and after analyzing the data of the conference data, the data analysis result is displayed to the user in a specified form.

For a better understanding of the interaction process of the data analysis system in the embodiment of the present invention, the following is explained in conjunction with an example. FIG. 7 is an interaction diagram of each module of the data analysis system according to an example of the present invention, as shown in FIG.

The terminal 70: transmits the image of the user to the MCU 72, and then displays the image processed by the MCU 72 to the user 74.

The MCU 72 is responsible for collecting video images of the respective terminals, and processing and distributing them to the respective terminals 70 in accordance with control commands.

The conference television service system 78: provides a control operation interface for the administrator 80, distributes the commands of the administrator 80, and displays the results of the data analysis and the customized solution to the administrator.

Data Analysis Center 76: The Data Analysis Center collects user and conference data from the MCU 72 and the conference television service system 78, and returns the analysis results to the MCU and the conference television service system for user reference and selection.

In an embodiment of the present invention, a data analysis apparatus is further provided, comprising: a processor; a memory configured to store processor executable instructions; wherein the processor is configured to acquire a video conference system, based on The conference data generated by the user behavior is analyzed by the data of the conference data, and the data analysis result is displayed to the user in a specified form.

The above technical solutions are explained below in conjunction with the preferred embodiments.

In the preferred embodiment of the present invention, since the analysis is performed by data, the original data is required to be accurate, large in volume, and comprehensive; since it is necessary to analyze valuable information that is valuable to the user from the massive data, it is required The data analysis method and the result direction have the correct processing; the data presentation and solution formulation, for the results of the data analysis, need to provide users with a good data representation and solutions that meet user habits.

8 is a timing diagram of various modules of a system in accordance with a preferred embodiment of the present invention. As shown in Figure 8:

Step S802: The conference television service system is a management interface controlled by the administrator. The administrator sends a conference command to the MCU through the conference television service system. After receiving the command, the MCU processes the request for the code stream installation control command sent by the terminal. It is then forwarded to each terminal.

During the meeting, the conference TV service system records the operation track of the administrator. The MCU records information about the conference, usage of devices and software in the system, and memory usage.

Step S804: the conference television service system and the MCU send the collected information to the data analysis center;

Step S806: The data analysis center firstly filters the original data, performs initial analysis and classification on the filtered data, and then performs secondary refinement according to the user's requirements and habits, and finally displays the analysis result of the user data. And hardware solutions and software solutions that are compliant with the user's habits;

Step S808: Finally, the terminal is closed, the conference is ended, and the data analysis process is ended.

9 is a flow chart of a data analysis system in accordance with a preferred embodiment of the present invention, as shown in FIG.

Step S902: The conference television service system sends control information.

Step S904: The original data is sent by the MCU and the conference television service system;

Step S906: determining whether data analysis is required, if necessary, proceeding to step S908, if not, proceeding to step S920;

Step S908: Filter data;

Step S910: Perform a process of metadata analysis;

Step S912: Perform a process of analyzing the data;

Step S914: determining whether to provide a solution, if yes, go to step S916, if no, go to step S920;

Step S916: displaying the determined solution;

Step S918: Display the analysis result to the user;

Step S920: The data analysis process ends.

In the traditional conference television system, only the video conference service is provided for the user, and all the equipment and software systems are universally designed, and the user's data is not utilized. The technical solution of the preferred embodiment of the present invention is directed to user usage data, frequency of use of hardware, and soft The habits of the pieces are considered to develop tailor-made hardware devices, software service systems and data analysis services that are suitable for the user.

Preferred embodiment 1

In the process of using the conference TV, the MCU monitors the digital signal processing (Digital Signal Processing, DSP for short) in the system, monitors the CPU usage rate, and sends the data with excessive CPU usage to the data analysis center. The system, the analysis center will record and mark the software of the high-usage software type according to the fluctuation of the data in a period of time; the MCU will also track the physical memory and disk resource usage of the system during the meeting, if If the physical memory usage continues to be too high and the disk capacity usage rate is higher than 90%, it will be reported to the data analysis center. The analysis center will compare and sort the data for a period of time, which is higher than the dangerous threshold and will be recorded and Marking; MCUs can monitor and mark hardware resources and usage in the system in a variety of ways.

When the amount of data reaches saturation, the data analysis center will summarize the hardware that is vulnerable, over-used, and high-performance (such as Video Processing Unit (VPU)) based on the record and markup of hardware usage. The DSP usage is too high, the physical memory of the system is higher than 90%, the fan speed is too low, the temperature continues to be too high, etc.), and the hardware with low frequency and low load is analyzed, and finally the user is analyzed according to the analyzed data. Provide patch hardware or a complete hardware solution for your own.

Preferred embodiment 2

In the process of using the conference TV, the conference TV service system records the user's operation behavior (such as the number of times the user clicks a button, the number of times a certain function is used, the habitual action combination during a meeting, etc.) Record the user's work log and send it to the data analysis center. The analysis center will model and verify the user's behavior.

According to the analyzed data, the user's behavior habits are summarized, and the buttons frequently used by the user are placed in a convenient and obvious position on the page; the action combination of the user is packaged to provide a one-click conference, management, and conference service; You can also choose your favorite page theme and operating environment and other services to provide users with their own software solutions.

Preferred embodiment 3

The information of the conference television service system, the users in the MCU database, and the objects of the meeting are sent to the data analysis center, and the data can be analyzed and presented according to the requirements of the user. For example, statistics and collation are performed according to the position of the user's meeting object. FIG. 10 is a geographical distribution diagram of the conference client according to a preferred embodiment of the present invention. As shown in FIG. 10, the geographical distribution of the meeting customers and the number of customers in each region are displayed. (You can choose to display the distribution of provinces and cities, the distribution of cities, counties and towns, etc.); calculate and compare according to the total time of the user's call with the customer, and display the total time of conversation with each user in the form of a histogram (you can choose to increase the talk time, Displayed in a decreasing or random manner); it can also be compared and analyzed according to the number of times the user uses the product every month, and the number of times the user uses the conference TV product is displayed in a line chart, so that the user can use the product better. Understanding.

Preferred embodiment 4

Analyze the types and frequencies of meetings of users, summarize the main types of meetings of users, and the frequency of each type of meeting, and provide users with analysis results of meeting types and frequencies to help users better understand their own meetings.

There are many ways to collect data, data mining and display in conference TV, so I won't go into details here.

In summary, the embodiments of the present invention achieve the following technical effects: solving the problem that the related art cannot provide a more humanized and more comprehensive service for the user in the video conference system, thereby enriching the functions of the video conference system. Increased user experience.

Embodiments of the present invention also provide a storage medium. Optionally, in the embodiment, the foregoing storage medium may be configured to store program code for performing the following steps:

S1, acquiring conference data generated by the user behavior in the video conference system;

S2, performing data analysis on the conference data;

S3, the data analysis result is displayed to the user in a specified form.

Optionally, in this embodiment, the foregoing storage medium may include, but is not limited to: a USB flash drive, only A medium that can store program code, such as a read-only memory (ROM), a random access memory (RAM), a removable hard disk, a magnetic disk, or an optical disk.

For example, the specific examples in this embodiment may refer to the examples described in the foregoing embodiments and the optional embodiments, and details are not described herein again.

It will be apparent to those skilled in the art that the various modules or steps of the present invention described above can be implemented by a general-purpose computing device that can be centralized on a single computing device or distributed across a network of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device such that they may be stored in the storage device by the computing device and, in some cases, may be different from the order herein. The steps shown or described are performed, or they are separately fabricated into individual integrated circuit modules, or a plurality of modules or steps thereof are fabricated as a single integrated circuit module. Thus, the invention is not limited to any specific combination of hardware and software.

The above description is only the preferred embodiment of the present invention, and is not intended to limit the present invention, and various modifications and changes can be made to the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and scope of the present invention are intended to be included within the scope of the present invention.

Industrial applicability

Through the embodiment of the present invention, the conference data generated based on the user behavior in the video conference system can be analyzed, and the analysis result is pushed to the user, and the above technical solution is used to solve the related technology, and the user cannot be provided more humanized and comprehensive. The problem of the service, which enriches the functionality of the video conferencing system.

Claims

A method of data analysis, including:

Obtaining conference data generated based on user behavior in a video conference system;

Performing data analysis on the conference data;

The data analysis results are displayed to the user in the specified form.
The method of claim 1, wherein after performing data analysis on the conference data, the method further comprises:

The display interface of the video conference system is adjusted according to the analysis result.
The method of claim 1, wherein the meeting data comprises: hardware usage in the video conferencing system, user usage record of the video conferencing system.
The method according to claim 3, wherein, after the analysis result includes the use condition of the hardware exceeding the usage threshold of the hardware, after the data analysis result is displayed to the user in a specified form, the method further includes:

Presenting the solution to the hardware to the user.
The method of claim 1, wherein performing data analysis on the conference data comprises:

Filtering invalid data in the conference data;

Grouping the filtered data;

The analyzed data is analyzed and the analysis results are obtained.
The method of claim 5, wherein the filtering of the filtered data comprises:

Filtering the filtered data according to the content displayed by the user request; or

The filtered data is grouped according to pre-configured conditions.
The method of claim 1 wherein displaying the results of the data analysis to the user in a specified form comprises:

The data analysis result is displayed to the user in at least one of the following forms: icon, text, video.
A data analysis device comprising:

Obtaining a module, configured to obtain conference data generated by the user behavior in the video conference system;

a data analysis module, configured to perform data analysis on the conference data;

A display module configured to display data analysis results to the user in a specified form.
A data analysis system comprising:

The data analysis center is configured to obtain the conference data generated by the user behavior in the video conference system, and perform data analysis on the conference data, and then display the data analysis result to the user in a specified form.
A data analysis device comprising:

processor;

a memory configured to store processor executable instructions;

The processor is configured to obtain the conference data generated by the user behavior in the video conference system, and after performing data analysis on the conference data, display the data analysis result to the user in a specified form.