WO2017026021A1 - Product information service server device, product information service method, and product information service program - Google Patents

Product information service server device, product information service method, and product information service program Download PDF

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Publication number
WO2017026021A1
WO2017026021A1 PCT/JP2015/072584 JP2015072584W WO2017026021A1 WO 2017026021 A1 WO2017026021 A1 WO 2017026021A1 JP 2015072584 W JP2015072584 W JP 2015072584W WO 2017026021 A1 WO2017026021 A1 WO 2017026021A1
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WIPO (PCT)
Prior art keywords
product
user
information
size
manufacturer
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PCT/JP2015/072584
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French (fr)
Japanese (ja)
Inventor
光宏 寺本
省吾 澤井
Original Assignee
株式会社ｓｉｚｅｂｏｏｋ
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Application filed by 株式会社ｓｉｚｅｂｏｏｋ filed Critical 株式会社ｓｉｚｅｂｏｏｋ
Priority to JP2016510548A priority Critical patent/JP6140363B1/en
Priority to PCT/JP2015/072584 priority patent/WO2017026021A1/en
Publication of WO2017026021A1 publication Critical patent/WO2017026021A1/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions

Definitions

  • the present invention relates to a technology in which a server device provides information about a product to a client terminal.
  • An electronic commerce system that sells products via a communication network is known.
  • a user can purchase various products via a communication network without visiting a store (Patent Document 1).
  • a manufacturer that provides a product to be worn on a predetermined part of the user's body provides a plurality of products of different sizes.
  • the user selects a size suitable for him / her from among the sizes provided by the manufacturer (Patent Document 2).
  • an object of the present invention is to provide a technique capable of reducing the number of returned goods in an electronic commerce system.
  • a product information providing server device is a server device that provides information on products to be worn on a body part, and includes a storage unit and a processing unit.
  • the storage unit stores, for each of a plurality of products, product size information that associates a plurality of manufacturer sizes provided by the manufacturer with a plurality of actual product measurement values that are actual dimensions of the products of the manufacturer size.
  • the processing unit Based on the product size information, the processing unit identifies a product actual measurement value that matches a part dimension that is a dimension of the part related to the product of the user, and a manufacturer size that is associated with the corresponding product actual measurement value.
  • DB merchandise information DataBase
  • FIG. 1 is a block diagram illustrating a configuration example of the electronic commerce system 1.
  • the electronic commerce system 1 includes a server device 4 and a plurality of client terminals 2.
  • the server apparatus 4 and the plurality of client terminals 2 are connected to each other via a communication network 6 (for example, the Internet) so that bidirectional communication is possible.
  • a communication network 6 for example, the Internet
  • the server device 4 constructs a product sales site.
  • the product may be a mounted product that is mounted on a predetermined part of the body.
  • the user can purchase the product by accessing the product sales site via the client terminal 2.
  • the server device 4 is an electronic computer having a central processing unit (CPU) 20, a network interface (I / F) 21, a main memory 22, and a storage drive 23. These devices are connected via an internal bus 24 so as to be capable of bidirectional communication.
  • An example of the main memory 22 is a Dynamic Random Access Memory (DRAM).
  • Examples of the storage drive 23 are Hard Disk Drive (HDD) and Solid State Drive (SSD).
  • the client terminal 2 has a CPU 10, a network I / F 14, a main memory 11, a storage drive 12, a camera 13, an input I / F 16, and an output I / F 15. These devices are connected via an internal bus 15 so that bidirectional communication is possible.
  • Examples of the client terminal 2 are a mobile phone, a smartphone, a mobile PC, a desktop PC, and a network compatible TV.
  • An example of the main memory 11 is a DRAM.
  • Examples of the storage drive 12 are an HDD and an SSD.
  • An example of the network I / F 14 is a wired / wireless LAN I / F, 3G / 4G I / F, or the like.
  • Examples of the input I / F 16 are a keyboard, a mouse, a microphone, and a touch pad.
  • Examples of the output I / F are a display and a speaker.
  • FIG. 2 is a block diagram illustrating an example of functions that the server device 4 and the client terminal 2 have.
  • the server device 4 may include a product information DB 300, a user information DB 400, a part dimension information DB 500, and a user purchase information DB 600. These DBs may be constructed in the storage drive 23.
  • the server device 4 may include a WEB server processing unit 42, a user management unit 44, a product management unit 46, and a sales processing unit 48 as functions. At least some of these functions may be realized by the CPU 20 executing a computer program stored in the main memory 20. Further, at least a part of these functions may be realized as a dedicated device such as Application Specific Integrated Circuit (ASIC) included in the server apparatus 4.
  • ASIC Application Specific Integrated Circuit
  • the product information DB 300 is a DB for managing information on each product provided by the product sales site.
  • the user information DB 400 is a DB for managing information on each user who uses the product sales site.
  • the part dimension information DB 500 is a DB for managing the dimension of a predetermined part of each user.
  • the user purchase information DB 600 is a DB for managing purchase products for each user. Details of these DBs will be described later.
  • the WEB server processing unit 42 has a function of generating a WEB page related to a product sales site.
  • the WEB server processing unit 42 has a function of transmitting the generated WEB page to the client terminal 2 (WEB browser).
  • the user management unit 44 has a function of controlling the user information DB 400 and managing information of each user who uses the product sales site.
  • the user management unit 44 registers the user information in the user information DB 400.
  • the product management unit 46 has a function of controlling the product information DB 300 and managing information on each product provided by the product sales site.
  • the merchandise management unit 46 may register the merchandise information in the merchandise information DB 300 when registration of merchandise information is requested by an operator of the merchandise sales site.
  • the merchandise management unit 46 may modify the content of the merchandise information in the merchandise information DB 300 when an instruction to modify the merchandise information is given by an operator of the merchandise sales site.
  • the sales processing unit 48 has a function of processing sales of products ordered by the user through the product sales site. For example, the sales processing unit 48 performs an accounting process for an ordered product, an inventory confirmation process, an ordering process, a shipping process, and the like.
  • the client terminal 2 may have a part measurement application 34 and a WEB browser 32 as functions. At least a part of these functions may be realized by the CPU 10 executing a computer program stored in the main memory 11. Further, at least a part of these functions may be realized as a dedicated device such as an ASIC provided in the client terminal 2.
  • the part measuring application 34 has a function for measuring a predetermined part of the user. Examples of parts are feet, fingers, height, shoulder width, chest circumference, waist circumference, inseam and the like.
  • the part measurement application 34 may calculate a part dimension (foot length, leg width, etc.) of the user based on an image of the part (for example, a foot) of the user taken by the camera 13 of the client terminal 2.
  • the part measurement application 34 may calculate the part dimension of the user based on the size of the possessed product when the user possesses a product to be attached to the part.
  • the part measurement application 34 may transmit the calculated part dimension to the server device 4.
  • the part measuring application 34 may also have a function for registering user information.
  • the WEB browser 32 has a function of transmitting a WEB page request relating to a merchandise sales site to the server device 4 and displaying a WEB page received from the server device 4.
  • the WEB browser 32 may have an engine that interprets and displays HTML5, JavaScript (registered trademark), and the like.
  • FIG. 3 is a diagram illustrating a configuration example of the product information DB 300.
  • the product information DB 300 manages information about products (for example, shoes) (referred to as “product information” or “product size information”) as records.
  • product information for example, shoes
  • product information may include a product ID 302, a product name 304, a manufacturer name 306, a genre 308, a manufacturer size 310, a product actual measurement value 312 and a return rate 324 as item values (column values).
  • the product ID 302 is a product identifier.
  • the merchandise ID 302 may be given by the operator of the electronic commerce system 1 or may be a product model number given by the manufacturer.
  • the product name 304 is the name of the product corresponding to the product ID 302. It is good also as one item value, without distinguishing goods ID302 and goods name304.
  • the manufacturer name 306 is the name of the manufacturer of the product with the product name 304 (or the seller).
  • the genre 308 is the genre of the product with the product name 304.
  • Examples of shoe genres are pumps, sandals, boots, men's shoes, and sneakers.
  • the manufacturer size 310 is a size provided by the manufacturer of the manufacturer name 306 for the product (shoes) of the product name 304. Examples of shoe maker sizes are 20.0E (cm), 21.0E (cm), and 22.0EE (cm).
  • the actual product measurement value 312 is a value obtained by actually measuring the product (shoes) of each manufacturer size 310 of the product (shoe) of the product name 304. Even if the manufacturer size is the same, the actual product size is often different for each manufacturer, and thus the actual product measurement value 312 is required.
  • the actual product measurement value 312 may include a plurality of values obtained by measuring the product from various viewpoints.
  • the actual product measurement value 312 of the shoe may include a shoe length 320 measured in the shoe length direction, a shoe width 322 measured in the shoe width, and the like.
  • the shoe width 322 may include the widest portion and the narrowest portion of the shoe.
  • the item value of the product information and the unit of each item value may be different.
  • the manufacturer size 310 may be the “number” provided by the manufacturer of the manufacturer name 306 for the ring of the product name 304.
  • the actual product measurement value 312 may be a value obtained by actually measuring the inner diameter of each manufacturer size 310 ring.
  • the manufacturer size 310 may be “number” or “S, M, L, LL” provided by the manufacturer of the manufacturer name 306 for the clothing of the product name 304.
  • the actual measurement value 312 of the top of the clothing may be a value obtained by actually measuring the length, width, chest circumference, sleeve length, shoulder width, shoulder length, cuff width, etc. of the top size of each manufacturer size 310.
  • the actual measurement value 312 of the bottoms of the clothes may be a value obtained by actually measuring the waist, hips, width of the bottoms, inseam, rise, hem width, knee width, etc. of each manufacturer size 310.
  • the return rate 324 is a rate at which a product of the manufacturer name 310 of the product name 304 is returned.
  • the return rate 324 may be a ratio of the number of returns to the number of sales. For example, when the return rate 324 of a certain manufacturer size 310 is a predetermined threshold value or more than the average return rate, or the return rate 324 of a certain manufacturer size 310 is within the same product name 304 When the return rate 324 of the other manufacturer size 310 is particularly large, the product management unit 46 may doubt that the product actual measurement value 312 corresponding to the certain manufacturer size 310 may be a measurement error. In this case, the merchandise management unit 46 may present (notify) a message prompting the operator to reconfirm the merchandise actual measurement value 312 that may be a measurement error. Thereby, the measurement mistake of the actual product measurement value 312 can be corrected, and the number of returned goods or the return rate can be reduced.
  • FIG. 4 is a diagram illustrating a configuration example of the user information DB 400.
  • the user information DB 400 manages information (referred to as “user information”) related to a user who uses the product sales site provided by the server device 4 as a record.
  • the user information may include a user ID 402, a name 404, an address 406, an age 408, a gender 410, and a point 412 as item values (column values).
  • User ID 402 is a user identifier.
  • the user ID 402 may be a login ID to the merchandise sales site.
  • the name 404 is the name of the user with the user ID 402.
  • the address 406 is the address of the user with the user ID 402.
  • the name 404 and address 406 may be used for shipping products.
  • Age 408 is the age of the user with user ID 402.
  • the WEB server processing unit 42 may transmit, to the client terminal 2, a WEB page in which products are changed according to the age 408 of the login user.
  • Gender 410 is the gender of the user with user ID 402.
  • the WEB server processing unit 42 may transmit, to the client terminal 2, a WEB page in which products are changed in accordance with the gender 410 of the logged-in user.
  • the point 412 is a point given to the user with the user ID 402.
  • the user with the user ID 402 may be able to exchange the point 412 given to him and the product.
  • the WEB server processing unit 42 may transmit a WEB page presenting the point 412 of the logged-in user to the client terminal 2.
  • the user management unit 44 may give a point 412 as a reward to a user who has registered the part dimension 507 using the part measurement application 34.
  • the user management unit 44 may give a point 412 as a reward to a user who has registered a possessed product using the part measurement application 34. This is because more users are required to register the part dimensions 507 and possessed products.
  • FIG. 5 is a diagram illustrating a configuration example of the part dimension information DB 500.
  • the foot part dimension information DB 500 manages information relating to foot dimensions (referred to as “part part dimension information”), which is an example of the body part of the user, as a record.
  • the part dimension information may include, as item values (column values), a user ID 502, a part image ID 504, a part image photographing date / time 506, a part dimension 507, a possessed product image ID 512, a possessed product image photographing date / time 518, and a manufacturer size 514.
  • the user ID 502 is the same as the user ID 402 of the user information.
  • the part image ID 504 is an identifier of an image in which the user part (leg) of the user ID 502 is captured.
  • the image ID 504 may be a file name of the image.
  • the part image ID 504 may register a left foot photographed image ID and a right foot photographed image ID separately, or may register one foot photographed image ID.
  • the part image capturing date and time 506 is the date and time when the image of the part image ID 504 is captured.
  • the WEB server processing unit 42 remeasures the part ( A WEB page presenting a message prompting (re-photographing) may be transmitted to the client terminal 2 of the user.
  • This update period may vary based on the age 406 of the user with user ID 502. For example, the update period of a user whose age 408 is less than 18 years may be shorter than the update period of a user whose age 408 is 18 years or older. This is because children grow up more quickly than adults.
  • the part dimension 507 is a dimension of the part photographed in the image with the image ID 504.
  • the part dimension 507 may include a plurality of values obtained by measuring the part from various viewpoints.
  • Foot segment dimensions 507 may include a foot length 508 and a foot width 510.
  • the part measurement application 34 may calculate a part dimension 507 by analyzing an image obtained by photographing a part.
  • the server device 4 may calculate the part dimension 507 by analyzing the image of the part image ID 504.
  • the server device 4 may calculate the part size 507 using the image of the possessed product image ID 512 and / or the possessed product manufacturer size 516.
  • Foot length 508 is the foot length of the foot imaged in the image with the image ID 504.
  • the foot length 508 is typically the length from the heel to the longest heel with reference to a line connecting the center point of the heel and the center point of the second heel tip (the index finger of the foot).
  • the right foot length and the left foot length may be registered separately.
  • the foot width 510 is the foot width of the foot imaged in the image with the image ID 504.
  • the foot width 510 is typically the length between the overhanging portions of the bases of the first heel (toe) and the fifth heel (toe).
  • the right foot width and the left foot width may be registered separately.
  • the foot width 510 not only the longest portion but also the shortest portion may be registered.
  • the possessed product image ID 512 is an identifier of the image of the possessed product (shoes) of the user with the user ID 502.
  • the possessed product image shooting date and time 514 is the date and time when the image of the possessed product image ID 512 was captured.
  • the possessed product manufacturer size 516 is the manufacturer size of the product (shoes) photographed in the image of the possessed product image ID 512.
  • the possessed product manufacturer size 516 may be used to determine the appropriateness of the part dimensions 507 (foot length 508 and foot width 510). For example, when the foot length 508 or foot width 510 of a certain user ID 502 is significantly different from the possessed product manufacturer size 516 (for example, when it is greater than or equal to a predetermined threshold), the user management unit 44 determines the foot length 508 or foot width. You may suspect that 510 may be a measurement error.
  • the user management unit 44 may present (notify) a message for prompting remeasurement of the part to the WEB browser 32 or the part measurement application 34 of the client terminal 2 with the user ID 502.
  • part dimension 507 is corrected, and the number of returned goods or a returned goods rate can be reduced.
  • the user may transmit the possessed product image and the possessed product manufacturer size to the server device 4 by using the part measuring application 34 of the client terminal 2.
  • the user management unit 44 may give a point 412 as a reward to the user who has transmitted the possessed product image or the possessed product manufacturer size. This is to have more users register the possessed product.
  • the part dimension 507 may be the finger circumference of each finger.
  • the part dimension 507 may be height, shoulder width, chest circumference, waist circumference, inseam, and the like.
  • FIG. 6 is a diagram illustrating a configuration example of the user purchase information DB 600.
  • the user purchase information DB 600 manages information related to user product purchase (referred to as “user purchase information”) as a record.
  • the user purchase information may include a user ID 602, a product ID 604, a manufacturer size 606, a purchase date and time 608, and a reason for return 610 as item values (column values).
  • the user ID 602 is the same as the user ID 402 of the user information.
  • the product ID 604 is the same as the product ID 302 of the product information.
  • the manufacturer size 606 is the same as the manufacturer size 310 of the product information.
  • the purchase date / time 608 is the date / time when the user with the user ID 602 purchased (or ordered) the product corresponding to the product ID 604 and the manufacturer size 606.
  • ⁇ Return reason 610> is the reason why the product purchased on the purchase date and time 608 is returned from the user with the user ID 602. If the item has not been returned, the reason for return 610 may be “NULL”.
  • the product management unit 46 or the user management unit 44 sets the actual product measurement value 312 corresponding to the product ID 604 and the manufacturer size 606, respectively.
  • a possibility of a measurement error or a measurement error of the part size 507 corresponding to the user ID 602 may be suspected.
  • the product management unit 46 may present a message prompting the operator to reconfirm the actual product measurement value 312.
  • the user management unit 44 may present (send) a message that prompts the user terminal 602 associated with the user ID 602 to remeasure the part dimensions 507.
  • the user management unit 44 may calculate the return rate of the user of each user ID 602 based on the user purchase information DB 600. This return rate may be the ratio of the number of returns to the number of purchases by the user.
  • the user management unit 44 performs remeasurement on the client terminal 2 of the user. A prompt message may be presented (sent). Or the user management part 44 may correct
  • the return reason 610 of the user is “the product is too large”
  • a correction for reducing the size of the part of the user may be performed.
  • the measurement mistake of the actual product measurement value 312 or the measurement mistake of the part size 507 can be corrected, and the number of returned goods or the return rate can be reduced.
  • FIG. 7 is a diagram showing an example of a product sales WEB page.
  • the merchandise sales WEB page 50 ⁇ / b> A may be generated by the WEB server processing unit 42 of the server device 4 and displayed by the WEB browser 32 of the client terminal 2.
  • the WEB server processing unit 42 may generate a WEB page 50A suitable for the login user.
  • the WEB page may include a message that prompts the logged-in user to remeasure the part.
  • the product sales WEB page 50A may include a user ID field 52, a part size field 54, a genre selection field 58, a rearrangement selection field 60, a cart transition button 56, and a product display field 61.
  • a login user ID 502 is displayed.
  • a part dimension 507 of the login user ID 502 is displayed.
  • the foot length 508 and the foot width 510 of the user ID 502 may be displayed in the part dimension field 54.
  • the finger size of each finger of the user may be displayed in the part dimension field.
  • the genre selection field 58 a list of selectable product genres is displayed.
  • the list of product genres may be a list of genres 308 registered in the product information DB 300.
  • the user may select a genre of a product to be purchased from the genre selection field 58.
  • the list of sorting conditions may be a list of conditions such as the order of popularity, the order of price, the order of fitting to the login user, and the like.
  • the user may select a sorting condition from the sorting criteria field 60.
  • products of the genre selected in the genre selection field 58 are displayed side by side based on the condition selected in the sorting selection field 60.
  • the degree of fitness may be an index indicating how much a product having a certain product actual measurement value 312 is fit (fitted) to a login user having a certain part size 54. An example of calculating the fitness will be described later. Thereby, the login user can easily find a product (shoes) suitable for his / her site.
  • a product actual measurement value 68 corresponding to the manufacturer size 66 may be displayed. Thereby, the login user can determine how much each product fits his part.
  • the product display field 61 only products that can be provided to the user or products that can be handled by the operator in the present or the future may be displayed. Such merchandise is not limited to merchandise in stock but may be included in merchandise that is not currently in stock but available to the operator upon request for re-production or reproduction if requested. In other words, in the product display field 61, products that are not available to the operator in the present or future may not be displayed.
  • the product display field 61 only products that are in stock by the operator (or products that can be shipped immediately) may be displayed among products having a degree of conformity to the login user equal to or greater than a predetermined threshold. Thereby, the login user can easily find a product that can be delivered in a short period of time. In addition, the operator can preferentially sell products in stock.
  • FIG. 8 is a diagram showing another example of the merchandise sales WEB page.
  • FIG. 8 is an example in which “Pumps” is selected in the genre selection field 58 and “Popularity” is selected in the sorting selection field 60.
  • the product display field 61B of the product sales WEB page 50B products “Pumps” are displayed in order of popularity.
  • the suitability of each product 62 with respect to the login user may be displayed together.
  • the WEB page generation unit 42 has “ ⁇ ” for a product with a fitness level higher than the standard, “ ⁇ ” for a product with a fitness level within the standard range, and a fitness level lower than the standard. You may generate the WEB page which displays "(triangle
  • the login user can easily find a suitable product from among popular products.
  • the sort selection field 60 is other than “in order of popularity”, for example, “in order of price”.
  • FIG. 9 is a diagram showing an example of the size selection WEB page.
  • the size selection WEB page 80 in FIG. 9 is an example of a WEB page for selecting the manufacturer size of the product that the login user has put in the cart.
  • the size selection WEB page 80 may have a manufacturer size selection field 82 for each product in the cart.
  • the manufacturer size selection field 82 displays a list of selectable manufacturer sizes for each product in the cart.
  • the list of manufacturer sizes may be a list of manufacturer sizes 310 associated with the product ID 302 of each product in the cart in the product information DB 300.
  • the login user may select a manufacturer size to be purchased from the manufacturer size selection field 82.
  • the WEB server processing unit 42 may pre-select a manufacturer size having the maximum degree of conformity to the login user from the manufacturer size list in the manufacturer size selection field 82.
  • the WEB server processing unit 42 displays, for the preselected manufacturer size, the degree of conformity (for example, “ ⁇ ”, “ ⁇ ”, “ ⁇ ” indicated by reference numeral 70) for the logged-in user of that manufacturer size). It's okay.
  • the log-in user can easily select a maker size suitable for him from a plurality of maker sizes provided for the product.
  • FIG. 10 is a flowchart showing an example of part measurement processing in the client terminal 2.
  • the site measurement application 34 determines whether it has been started for the first time (or is the first user), and if the determination result is affirmative (YES), the process proceeds to S104, and negative (NO) If so, the process proceeds to S106.
  • the part measurement application 34 displays user information input items.
  • the input items may be a name 404, an address 406, an age 408, and a gender 410 corresponding to the user information. After these input items are input, the part measuring application 34 proceeds to S106.
  • the part measurement application 34 instructs the user to photograph the part (foot) to be measured. After the region to be measured is photographed, the region measuring application 34 proceeds to S108.
  • the part measurement application 34 calculates a part dimension based on the captured image of the part.
  • the part measuring application 34 inquires of the user whether or not to take the possessed product (shoes) related to the part (foot) to be measured. At this time, the part measurement application 34 may present that the user is given points by photographing the possessed product. The part measuring application 34 proceeds to S112 if it is selected to photograph the possessed product, and proceeds to S114 if not.
  • the part measurement application 34 instructs the user to photograph the possessed product and input the manufacturer size of the possessed product. Note that the part measurement application 34 or the user management unit 44 may specify the manufacturer size of the possessed product from the captured possessed product image. After these are executed, the part measuring application 34 proceeds to S114.
  • the part measurement application 34 receives user information (when input in S104), a captured image of the part, a part dimension, a captured image of the possessed product, and a manufacturer size of the possessed product (when captured and input in S112). To the server device 4.
  • the user management unit 44 of the server device 4 registers these pieces of information transmitted from the part measurement application 34 in the user information DB 400 and the part dimension information DB 500. Thereby, user information and part measurement information of the user who uses the product sales site are registered in the server device 4.
  • FIG. 11 is a flowchart illustrating an example of a WEB page generation process in the server device 4.
  • the WEB browser 32 of the client terminal 2 transmits a WEB page acquisition request and a login ID to the product sales site provided by the server device 4.
  • the WEB server processing unit 42 determines whether or not to prompt the login user to remeasure the part. For example, the WEB server processing unit 42 refers to the user information DB 400 and specifies the age 408 corresponding to the ID 402 of the login user. If the period between the part image capturing date / time 506 corresponding to the login user ID 502 and the login date / time is equal to or longer than the update period corresponding to the specified age 408, the WEB server processing unit 42 resizes the part. You may decide to prompt. If the determination result is affirmative (YES), the WEB server processing unit 42 proceeds to S208, and if negative (NO), the web server processing unit 42 proceeds to S210.
  • the WEB server processing unit 42 If the determination result in S206 is affirmative (YES), the WEB server processing unit 42 generates a WEB page including a message for prompting re-measurement of the part, and transmits it to the WEB browser 32.
  • the WEB browser 32 displays the WEB page transmitted from the server device 4. Then, the process proceeds to S214.
  • the user may activate the part measurement application 34 and remeasure the part based on the processing shown in FIG.
  • the login user selects a desired condition from the genre selection field 58 and the rearrangement selection field 60 on the product sales WEB page 50.
  • the WEB browser 32 transmits a WEB page acquisition request including the selected conditions to the server device 4.
  • the WEB server processing unit 42 Upon receiving the WEB page acquisition request including those conditions, the WEB server processing unit 42 specifies a plurality of product IDs that match the product genre selected in the genre selection field 58. For example, when “pumps” is selected in the genre selection field 58, the WEB server processing unit 42 identifies a plurality of product IDs 302 whose genre 308 in the shoe product information DB 300 is “pumps”. Then, the process proceeds to S218.
  • the WEB server processing unit 42 executes the following processes of S220 to S222 for each of the plurality of product IDs specified in S216.
  • the product ID to be processed in each process is referred to as “target product ID”.
  • the WEB server processing unit 42 refers to the shoe product information DB 300, and specifies a plurality of manufacturer sizes 310 associated with the target product ID 302. Then, the WEB server processing unit 42 specifies a plurality of actual product measurement values 312 respectively associated with the specified plurality of manufacturer sizes 310. The WEB server processing unit 42 then selects a product actual measurement value 312 (referred to as “optimum product actual measurement value”) that matches the part size 507 associated with the login user ID 502 from among the plurality of actual product measurement values 312 that have been identified. Is identified. The optimum product actual measurement value may be the product actual measurement value closest to the part dimension among the product actual measurement values equal to or larger than the login user part dimension. Then, the process proceeds to S222.
  • the WEB server processing unit 42 calculates the degree of conformity of the target product ID with respect to the logged-in user's site based on the specified optimum product actual measurement value and the user's site size.
  • the fitness may be the reciprocal of the difference between the optimum product actual measurement value (for example, actual foot length 320) and the user's part dimension (for example, foot length 506).
  • the degree of conformity is the product actual measurement value (shoe length 320 and shoe width 322) at each part.
  • the reciprocal of the sum of the differences between the region dimensions (foot length 508 and foot width 510). In this case, the greater the fitness, the more fit the user's foot. Then, the process proceeds to S224.
  • the WEB server processing unit 42 executes S220 to S222 for all of the plurality of product IDs in S218, and then proceeds to S226.
  • the WEB server processing unit 42 for example, as shown in FIG. 7 or FIG. 8, based on the plurality of product IDs specified in S216 and the degree of fitness for each of the product IDs. A page 50 is generated. Then, the WEB server processing unit 42 transmits the generated product sales WEB page 50 to the WEB browser 32.
  • the WEB browser 32 receives and displays the merchandise sales WEB page.
  • the user can easily find a product suitable for his / her site from the product sales WEB page. Therefore, the number of returned goods or the return rate from the user due to the fact that the merchandise is not suitable for his / her part can be reduced.

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Abstract

This product information service server device retains product size information that associates each of a plurality of manufacturer's sizes for each of a plurality of products with measured product dimensions for that size. When a product has been selected for a body part of a user, the product information service server device finds a set of measured product dimensions (if any) that is provided for the product, and that matches dimensions of the body part, and identifies the manufacturer's size corresponding to the set of measured product dimensions, on the basis of the product size information.

Description

商品情報提供サーバ装置、商品情報提供方法、及び、商品情報提供プログラムProduct information providing server device, product information providing method, and product information providing program
　本発明は、サーバ装置がクライアント端末に対して商品に関する情報を提供する技術に関する。 The present invention relates to a technology in which a server device provides information about a product to a client terminal.
　通信ネットワークを介して商品を販売する電子商取引システムが知られている。ユーザは、店舗を訪れることなく、通信ネットワークを介して様々な商品を購入できる（特許文献１）。様々な商品のうち、ユーザの身体の所定部位に装着する商品を提供するメーカは、複数の異なるサイズの商品を提供する。ユーザは、通信ネットワークを介してこれらの商品を購入する場合、メーカの提供するサイズの中から、自分に適合するサイズを選択して商品を購入する（特許文献２）。 An electronic commerce system that sells products via a communication network is known. A user can purchase various products via a communication network without visiting a store (Patent Document 1). Among various products, a manufacturer that provides a product to be worn on a predetermined part of the user's body provides a plurality of products of different sizes. When purchasing these products via a communication network, the user selects a size suitable for him / her from among the sizes provided by the manufacturer (Patent Document 2).
特開２００２－２４５３０３号公報JP 2002-245303 A 特開２０１２－９３９５３号公報JP 2012-93953 A
　電子商取引システムでは、ユーザは、購入前に商品を試着できないため、メーカの提供するサイズの中から自分に適合するサイズを指定して購入しても、その商品が自分の身体に適合しない場合がある。購入したサイズが自分の身体に適合しない場合は、その商品の返品を受け付けるサービスを行っている販売業者も多い。しかし、返品は販売業者にとって損失となり得るため、できるだけ少ないことが望ましい。また、返品はユーザにとっても手間であるので、できるだけ発生しないことが望ましい。 In the e-commerce system, the user cannot try on the product before purchase, so even if you specify a size that suits you from among the sizes provided by the manufacturer, the product may not fit your body. is there. Many sellers offer a service that accepts the return of the product if the size purchased does not fit their body. However, since returns can be a loss to the seller, it is desirable to have as few as possible. In addition, since the return is troublesome for the user, it is desirable that the return does not occur as much as possible.
　そこで本発明の目的は、電子商取引システムにおける商品の返品数を低減し得る技術を提供することである。 Therefore, an object of the present invention is to provide a technique capable of reducing the number of returned goods in an electronic commerce system.
　本発明の一態様による商品情報提供サーバ装置は、身体の部位に装着する商品の情報を提供するサーバ装置であって、記憶部と処理部とを備える。記憶部は、複数の商品のそれぞれについて、メーカの提供する複数のメーカサイズと、それらメーカサイズの商品の実際の寸法である複数の商品実測値と、を対応付ける商品サイズ情報を保持する。処理部は、商品サイズ情報に基づいて、ユーザの当該商品に係る部位の寸法である部位寸法に適合する商品実測値と、その適合する商品実測値に対応付けられているメーカサイズとを特定する。 A product information providing server device according to an aspect of the present invention is a server device that provides information on products to be worn on a body part, and includes a storage unit and a processing unit. The storage unit stores, for each of a plurality of products, product size information that associates a plurality of manufacturer sizes provided by the manufacturer with a plurality of actual product measurement values that are actual dimensions of the products of the manufacturer size. Based on the product size information, the processing unit identifies a product actual measurement value that matches a part dimension that is a dimension of the part related to the product of the user, and a manufacturer size that is associated with the corresponding product actual measurement value. .
　本発明によれば、電子商取引システムにおける商品の返品数を低減し得ることができる。 According to the present invention, it is possible to reduce the number of returned goods in the electronic commerce system.
電子商取引システムのハードウェア構成例を示すブロック図である。It is a block diagram which shows the hardware structural example of an electronic commerce system. サーバ装置及びクライアント端末の有する機能例を示すブロック図である。It is a block diagram which shows the function example which a server apparatus and a client terminal have. 商品情報ＤａｔａＢａｓｅ（ＤＢ）の構成例を示す図である。It is a figure which shows the structural example of merchandise information DataBase (DB). ユーザ情報ＤＢの構成例を示す図である。It is a figure which shows the structural example of user information DB. 部位寸法情報ＤＢの構成例を示す図である。It is a figure which shows the structural example of site | part dimension information DB. ユーザ購入情報ＤＢの構成例を示す図である。It is a figure which shows the structural example of user purchase information DB. 商品販売ＷＥＢページの例を示す図である。It is a figure which shows the example of a goods sales WEB page. 商品販売ＷＥＢページの別の例を示す図である。It is a figure which shows another example of a goods sales WEB page. サイズ選択ＷＥＢページの例を示す図である。It is a figure which shows the example of a size selection WEB page. クライアント端末における部位採寸処理の例を示すフローチャートである。It is a flowchart which shows the example of the part measurement process in a client terminal. サーバ装置におけるＷＥＢページ生成処理の例を示すフローチャートである。It is a flowchart which shows the example of the WEB page production | generation process in a server apparatus.
　本発明の実施形態について図面を参照して説明する。 Embodiments of the present invention will be described with reference to the drawings.
　図１は、電子商取引システム１の構成例を示すブロック図である。 FIG. 1 is a block diagram illustrating a configuration example of the electronic commerce system 1.
　電子商取引システム１は、サーバ装置４と、複数のクライアント端末２とを有する。サーバ装置４と複数のクライアント端末２とは、通信ネットワーク６（例えばインターネット）を介して、双方向通信可能に接続されている。 The electronic commerce system 1 includes a server device 4 and a plurality of client terminals 2. The server apparatus 4 and the plurality of client terminals 2 are connected to each other via a communication network 6 (for example, the Internet) so that bidirectional communication is possible.
　サーバ装置４は、商品販売サイトを構築する。商品は、身体の所定部位に装着する装着品であってよい。ユーザは、クライアント端末２を介してその商品販売サイトにアクセスし、商品を購入することができる。 The server device 4 constructs a product sales site. The product may be a mounted product that is mounted on a predetermined part of the body. The user can purchase the product by accessing the product sales site via the client terminal 2.
　サーバ装置４は、Ｃｅｎｔｒａｌ　Ｐｒｏｃｅｓｓｉｎｇ　Ｕｎｉｔ（ＣＰＵ）２０と、ネットワークＩｎｔｅｒＦａｃｅ（Ｉ／Ｆ）２１と、メインメモリ２２と、記憶ドライブ２３とを有する電子計算機である。これらのデバイスは、内部バス２４を介して双方向通信可能に接続されている。メインメモリ２２の例は、Ｄｙｎａｍｉｃ　Ｒａｎｄｏｍ　Ａｃｃｅｓｓ　Ｍｅｍｏｒｙ（ＤＲＡＭ）である。記憶ドライブ２３の例は、Ｈａｒｄ　Ｄｉｓｋ　Ｄｒｉｖｅ（ＨＤＤ）、Ｓｏｌｉｄ　Ｓｔａｔｅ　Ｄｒｉｖｅ（ＳＳＤ）である。 The server device 4 is an electronic computer having a central processing unit (CPU) 20, a network interface (I / F) 21, a main memory 22, and a storage drive 23. These devices are connected via an internal bus 24 so as to be capable of bidirectional communication. An example of the main memory 22 is a Dynamic Random Access Memory (DRAM). Examples of the storage drive 23 are Hard Disk Drive (HDD) and Solid State Drive (SSD).
　クライアント端末２は、ＣＰＵ１０と、ネットワークＩ／Ｆ１４と、メインメモリ１１と、記憶ドライブ１２と、カメラ１３と、入力Ｉ／Ｆ１６と、出力Ｉ／Ｆ１５とを有する。これらのデバイスは、内部バス１５を介して双方向通信可能に接続されている。クライアント端末２の例は、携帯電話、スマートフォン、モバイルＰＣ、デスクトップＰＣ、ネットワーク対応テレビである。メインメモリ１１の例は、ＤＲＡＭである。記憶ドライブ１２の例は、ＨＤＤ、ＳＳＤである。ネットワークＩ／Ｆ１４の例は、有線／無線ＬＡＮ　Ｉ／Ｆ、３Ｇ／４Ｇ　Ｉ／Ｆ等である。入力Ｉ／Ｆ１６の例は、キーボード、マウス、マイク、タッチパッドである。出力Ｉ／Ｆの例は、ディスプレイ、スピーカである。 The client terminal 2 has a CPU 10, a network I / F 14, a main memory 11, a storage drive 12, a camera 13, an input I / F 16, and an output I / F 15. These devices are connected via an internal bus 15 so that bidirectional communication is possible. Examples of the client terminal 2 are a mobile phone, a smartphone, a mobile PC, a desktop PC, and a network compatible TV. An example of the main memory 11 is a DRAM. Examples of the storage drive 12 are an HDD and an SSD. An example of the network I / F 14 is a wired / wireless LAN I / F, 3G / 4G I / F, or the like. Examples of the input I / F 16 are a keyboard, a mouse, a microphone, and a touch pad. Examples of the output I / F are a display and a speaker.
　図２は、サーバ装置４及びクライアント端末２が有する機能例を示すブロック図である。 FIG. 2 is a block diagram illustrating an example of functions that the server device 4 and the client terminal 2 have.
＜サーバ装置＞
　サーバ装置４は、商品情報ＤＢ３００、ユーザ情報ＤＢ４００、部位寸法情報ＤＢ５００、ユーザ購入情報ＤＢ６００を有してよい。これらのＤＢは、記憶ドライブ２３に構築されてよい。サーバ装置４は、機能として、ＷＥＢサーバ処理部４２、ユーザ管理部４４、商品管理部４６、販売処理部４８を有してよい。これらの機能の少なくとも一部は、メインメモリ２０に格納されているコンピュータプログラムがＣＰＵ２０で実行されることにより、実現されてよい。また、これらの機能の少なくとも一部は、サーバ装置４の備えるＡｐｐｌｉｃａｔｉｏｎ　Ｓｐｅｃｉｆｉｃ　Ｉｎｔｅｇｒａｔｅｄ　Ｃｉｒｃｕｉｔ（ＡＳＩＣ）等の専用デバイスとして実現されてもよい。 <Server device>
The server device 4 may include a product information DB 300, a user information DB 400, a part dimension information DB 500, and a user purchase information DB 600. These DBs may be constructed in the storage drive 23. The server device 4 may include a WEB server processing unit 42, a user management unit 44, a product management unit 46, and a sales processing unit 48 as functions. At least some of these functions may be realized by the CPU 20 executing a computer program stored in the main memory 20. Further, at least a part of these functions may be realized as a dedicated device such as Application Specific Integrated Circuit (ASIC) included in the server apparatus 4.
　商品情報ＤＢ３００は、商品販売サイトが提供する各商品の情報を管理するためのＤＢである。ユーザ情報ＤＢ４００は、商品販売サイトを利用する各ユーザの情報を管理するためのＤＢである。部位寸法情報ＤＢ５００は、各ユーザの所定部位の寸法を管理するためのＤＢである。ユーザ購入情報ＤＢ６００は、各ユーザの購入商品を管理するためのＤＢである。これらのＤＢの詳細については後述する。 The product information DB 300 is a DB for managing information on each product provided by the product sales site. The user information DB 400 is a DB for managing information on each user who uses the product sales site. The part dimension information DB 500 is a DB for managing the dimension of a predetermined part of each user. The user purchase information DB 600 is a DB for managing purchase products for each user. Details of these DBs will be described later.
　ＷＥＢサーバ処理部４２は、商品販売サイトに関するＷＥＢページを生成する機能を有する。ＷＥＢサーバ処理部４２は、その生成したＷＥＢページを、クライアント端末２（ＷＥＢブラウザ）へ送信する機能を有する。 The WEB server processing unit 42 has a function of generating a WEB page related to a product sales site. The WEB server processing unit 42 has a function of transmitting the generated WEB page to the client terminal 2 (WEB browser).
　ユーザ管理部４４は、ユーザ情報ＤＢ４００を制御して、商品販売サイトを利用する各ユーザの情報を管理する機能を有する。ユーザ管理部４４は、クライアント端末２のＷＥＢブラウザ３２又は部位採寸アプリケーション３４からユーザ情報の登録要求を受領した場合、そのユーザ情報をユーザ情報ＤＢ４００に登録する。 The user management unit 44 has a function of controlling the user information DB 400 and managing information of each user who uses the product sales site. When receiving a user information registration request from the WEB browser 32 or the part measurement application 34 of the client terminal 2, the user management unit 44 registers the user information in the user information DB 400.
　商品管理部４６は、商品情報ＤＢ３００を制御して、商品販売サイトが提供する各商品の情報を管理する機能を有する。商品管理部４６は、商品販売サイトの運営者から商品情報の登録が要求された場合、その商品情報を商品情報ＤＢ３００に登録してよい。商品管理部４６は、商品販売サイトの運営者から商品情報の修正が指示された場合、商品情報ＤＢ３００内のその商品情報の内容を修正してよい。 The product management unit 46 has a function of controlling the product information DB 300 and managing information on each product provided by the product sales site. The merchandise management unit 46 may register the merchandise information in the merchandise information DB 300 when registration of merchandise information is requested by an operator of the merchandise sales site. The merchandise management unit 46 may modify the content of the merchandise information in the merchandise information DB 300 when an instruction to modify the merchandise information is given by an operator of the merchandise sales site.
　販売処理部４８は、商品販売サイトを通じてユーザから注文された商品の販売処理を行う機能を有する。例えば、販売処理部４８は、注文商品の会計処理、在庫確認処理、発注処理、発送処理などを行う。 The sales processing unit 48 has a function of processing sales of products ordered by the user through the product sales site. For example, the sales processing unit 48 performs an accounting process for an ordered product, an inventory confirmation process, an ordering process, a shipping process, and the like.
＜クライアント端末＞
　クライアント端末２は、機能として、部位採寸アプリケーション３４、ＷＥＢブラウザ３２を有してよい。これらの機能の少なくとも一部は、メインメモリ１１に格納されているコンピュータプログラムがＣＰＵ１０で実行されることにより、実現されてよい。また、これらの機能の少なくとも一部は、クライアント端末２の備えるＡＳＩＣ等の専用デバイスとして実現されてもよい。 <Client terminal>
The client terminal 2 may have a part measurement application 34 and a WEB browser 32 as functions. At least a part of these functions may be realized by the CPU 10 executing a computer program stored in the main memory 11. Further, at least a part of these functions may be realized as a dedicated device such as an ASIC provided in the client terminal 2.
　部位採寸アプリケーション３４は、ユーザの所定部位を採寸するための機能を有する。部位の例は、足、手指、身長、肩幅、胸囲、胴囲、股下などである。部位採寸アプリケーション３４は、クライアント端末２のカメラ１３で撮影されたユーザの部位（例えば足）の画像に基づいて、そのユーザの部位寸法（足長、足幅等）を算出してもよい。部位採寸アプリケーション３４は、ユーザが部位に装着する商品を所持している場合、その所持商品のサイズに基づいて、そのユーザの部位寸法を算出してもよい。部位採寸アプリケーション３４は、その算出した部位寸法を、サーバ装置４へ送信してよい。部位採寸アプリケーション３４は、ユーザ情報を登録するための機能も有してよい。 The part measuring application 34 has a function for measuring a predetermined part of the user. Examples of parts are feet, fingers, height, shoulder width, chest circumference, waist circumference, inseam and the like. The part measurement application 34 may calculate a part dimension (foot length, leg width, etc.) of the user based on an image of the part (for example, a foot) of the user taken by the camera 13 of the client terminal 2. The part measurement application 34 may calculate the part dimension of the user based on the size of the possessed product when the user possesses a product to be attached to the part. The part measurement application 34 may transmit the calculated part dimension to the server device 4. The part measuring application 34 may also have a function for registering user information.
　ＷＥＢブラウザ３２は、サーバ装置４に、商品販売サイトに関するＷＥＢページ要求を送信したり、サーバ装置４から受領したＷＥＢページを表示したりする機能を有する。ＷＥＢブラウザ３２は、ＨＴＭＬ５やＪａｖａＳｃｒｉｐｔ（登録商標）などを解釈して表示するエンジンを有してよい。 The WEB browser 32 has a function of transmitting a WEB page request relating to a merchandise sales site to the server device 4 and displaying a WEB page received from the server device 4. The WEB browser 32 may have an engine that interprets and displays HTML5, JavaScript (registered trademark), and the like.
　図３は、商品情報ＤＢ３００の構成例を示す図である。 FIG. 3 is a diagram illustrating a configuration example of the product information DB 300.
　商品情報ＤＢ３００は、商品（例えば靴）に関する情報（「商品情報」又は「商品サイズ情報」という）を、レコードとして管理する。靴の商品情報は、項目値（カラム値）として、商品ＩＤ３０２、商品名３０４、メーカ名３０６、ジャンル３０８、メーカサイズ３１０、商品実測値３１２、返品率３２４を有してよい。 The product information DB 300 manages information about products (for example, shoes) (referred to as “product information” or “product size information”) as records. The product information of shoes may include a product ID 302, a product name 304, a manufacturer name 306, a genre 308, a manufacturer size 310, a product actual measurement value 312 and a return rate 324 as item values (column values).
　商品ＩＤ３０２は、商品の識別子である。商品ＩＤ３０２は、電子商取引システム１の運営者が付与してもよいし、メーカが付与した商品の型番などであってもよい。 The product ID 302 is a product identifier. The merchandise ID 302 may be given by the operator of the electronic commerce system 1 or may be a product model number given by the manufacturer.
　商品名３０４は、商品ＩＤ３０２に対応する商品の名称である。商品ＩＤ３０２と商品名３０４とを区別せずに、１つの項目値としてもよい。 The product name 304 is the name of the product corresponding to the product ID 302. It is good also as one item value, without distinguishing goods ID302 and goods name304.
　メーカ名３０６は、商品名３０４の商品の製造元（又は販売元）のメーカの名称である。 The manufacturer name 306 is the name of the manufacturer of the product with the product name 304 (or the seller).
　ジャンル３０８は、商品名３０４の商品のジャンルである。靴のジャンルの例は、パンプス、サンダル、ブーツ、紳士靴、スニーカーである。 The genre 308 is the genre of the product with the product name 304. Examples of shoe genres are pumps, sandals, boots, men's shoes, and sneakers.
　メーカサイズ３１０は、メーカ名３０６のメーカが、商品名３０４の商品（靴）について提供しているサイズである。靴のメーカサイズの例は、２０．０Ｅ（ｃｍ）、２１．０Ｅ（ｃｍ）、２２．０ＥＥ（ｃｍ）である。 The manufacturer size 310 is a size provided by the manufacturer of the manufacturer name 306 for the product (shoes) of the product name 304. Examples of shoe maker sizes are 20.0E (cm), 21.0E (cm), and 22.0EE (cm).
　商品実測値３１２は、商品名３０４の商品（靴）の各メーカサイズ３１０の商品（靴）を、実際に測定した値である。メーカサイズが同じであってもメーカ毎に実際の商品の大きさが異なることも多いため、商品実測値３１２が必要となる。商品実測値３１２には、その商品を様々な観点から測定した複数の値が含まれてよい。靴の商品実測値３１２には、靴内の長さ方向を測定した靴長３２０、靴内の幅を測定した靴幅３２２などが含まれてよい。また、靴幅３２２には、靴内の最も広い部分と最も狭い部分の幅とが含まれてよい。 The actual product measurement value 312 is a value obtained by actually measuring the product (shoes) of each manufacturer size 310 of the product (shoe) of the product name 304. Even if the manufacturer size is the same, the actual product size is often different for each manufacturer, and thus the actual product measurement value 312 is required. The actual product measurement value 312 may include a plurality of values obtained by measuring the product from various viewpoints. The actual product measurement value 312 of the shoe may include a shoe length 320 measured in the shoe length direction, a shoe width 322 measured in the shoe width, and the like. The shoe width 322 may include the widest portion and the narrowest portion of the shoe.
　商品の種類が異なる場合、商品情報の有する項目値や各項目値の単位は異なってよい。例えば、商品が指輪の場合、メーカサイズ３１０は、メーカ名３０６のメーカが商品名３０４の指輪について提供している「号数」であってよい。商品実測値３１２は、各メーカサイズ３１０の指輪の内径などを実際に測定した値であってよい。 If the product type is different, the item value of the product information and the unit of each item value may be different. For example, when the product is a ring, the manufacturer size 310 may be the “number” provided by the manufacturer of the manufacturer name 306 for the ring of the product name 304. The actual product measurement value 312 may be a value obtained by actually measuring the inner diameter of each manufacturer size 310 ring.
　例えば、商品が被服の場合、メーカサイズ３１０は、メーカ名３０６のメーカが、商品名３０４の被服について提供している「号数」や「Ｓ、Ｍ、Ｌ、ＬＬ」などであってよい。被服のトップスの商品実測値３１２は、各メーカサイズ３１０のトップスの着丈、身幅、胸囲、袖丈、肩幅、裄丈、袖口幅などを実際に測定した値であってよい。被服のボトムスの商品実測値３１２は、各メーカサイズ３１０のボトムスのウエスト、ヒップ、わたり幅、股下、股上、裾幅、膝幅などを実際に測定した値であってよい。 For example, when the product is clothing, the manufacturer size 310 may be “number” or “S, M, L, LL” provided by the manufacturer of the manufacturer name 306 for the clothing of the product name 304. The actual measurement value 312 of the top of the clothing may be a value obtained by actually measuring the length, width, chest circumference, sleeve length, shoulder width, shoulder length, cuff width, etc. of the top size of each manufacturer size 310. The actual measurement value 312 of the bottoms of the clothes may be a value obtained by actually measuring the waist, hips, width of the bottoms, inseam, rise, hem width, knee width, etc. of each manufacturer size 310.
　返品率３２４は、商品名３０４のメーカサイズ３１０の商品が返品された割合である。返品率３２４は、販売数に対する返品数の割合であってよい。例えば、或るメーカサイズ３１０の返品率３２４が、平均の返品率よりも所定の閾値以上である場合、又は、同一商品名３０４の商品内において、或るメーカサイズ３１０の返品率３２４が、それ以外のメーカサイズ３１０の返品率３２４と比較して特に大きい場合、商品管理部４６は、その或るメーカサイズ３１０に対応する商品実測値３１２が測定ミスである可能性を疑ってもよい。この場合、商品管理部４６は、その測定ミスの可能性のある商品実測値３１２の再確認を促すメッセージを、運営者に呈示（通知）してもよい。これにより、商品実測値３１２の測定ミスが是正され、返品数又は返品率が低減され得る。 The return rate 324 is a rate at which a product of the manufacturer name 310 of the product name 304 is returned. The return rate 324 may be a ratio of the number of returns to the number of sales. For example, when the return rate 324 of a certain manufacturer size 310 is a predetermined threshold value or more than the average return rate, or the return rate 324 of a certain manufacturer size 310 is within the same product name 304 When the return rate 324 of the other manufacturer size 310 is particularly large, the product management unit 46 may doubt that the product actual measurement value 312 corresponding to the certain manufacturer size 310 may be a measurement error. In this case, the merchandise management unit 46 may present (notify) a message prompting the operator to reconfirm the merchandise actual measurement value 312 that may be a measurement error. Thereby, the measurement mistake of the actual product measurement value 312 can be corrected, and the number of returned goods or the return rate can be reduced.
　図４は、ユーザ情報ＤＢ４００の構成例を示す図である。 FIG. 4 is a diagram illustrating a configuration example of the user information DB 400.
　ユーザ情報ＤＢ４００は、サーバ装置４が提供する商品販売サイトを利用するユーザに関する情報（「ユーザ情報」という）を、レコードとして管理する。ユーザ情報は、項目値（カラム値）として、ユーザＩＤ４０２、氏名４０４、住所４０６、年齢４０８、性別４１０、ポイント４１２を有してよい。 The user information DB 400 manages information (referred to as “user information”) related to a user who uses the product sales site provided by the server device 4 as a record. The user information may include a user ID 402, a name 404, an address 406, an age 408, a gender 410, and a point 412 as item values (column values).
　ユーザＩＤ４０２は、ユーザの識別子である。ユーザＩＤ４０２は、商品販売サイトへのログインＩＤであってもよい。 User ID 402 is a user identifier. The user ID 402 may be a login ID to the merchandise sales site.
　氏名４０４は、ユーザＩＤ４０２のユーザの氏名である。住所４０６は、ユーザＩＤ４０２のユーザの住所である。氏名４０４及び住所４０６は、商品の発送に用いられてよい。 The name 404 is the name of the user with the user ID 402. The address 406 is the address of the user with the user ID 402. The name 404 and address 406 may be used for shipping products.
　年齢４０８は、ユーザＩＤ４０２のユーザの年齢である。ＷＥＢサーバ処理部４２は、ログインユーザの年齢４０８に合わせて商品を変えたＷＥＢページを、クライアント端末２に送信してよい。 Age 408 is the age of the user with user ID 402. The WEB server processing unit 42 may transmit, to the client terminal 2, a WEB page in which products are changed according to the age 408 of the login user.
　性別４１０は、ユーザＩＤ４０２のユーザの性別である。ＷＥＢサーバ処理部４２は、ログインユーザの性別４１０に合わせて商品を変えたＷＥＢページを、クライアント端末２に送信してよい。 Gender 410 is the gender of the user with user ID 402. The WEB server processing unit 42 may transmit, to the client terminal 2, a WEB page in which products are changed in accordance with the gender 410 of the logged-in user.
　ポイント４１２は、ユーザＩＤ４０２のユーザに付与されているポイントである。ユーザＩＤ４０２のユーザは、自分に付与されているポイント４１２と商品とを交換できてもよい。ＷＥＢサーバ処理部４２は、ログインユーザのポイント４１２を呈示するＷＥＢページを、クライアント端末２に送信してよい。ユーザ管理部４４は、部位採寸アプリケーション３４を用いて部位寸法５０７を登録してくれたユーザに対して、報酬としてポイント４１２を付与してもよい。ユーザ管理部４４は、部位採寸アプリケーション３４を用いて所持商品を登録してくれたユーザに対して、報酬としてポイント４１２を付与してもよい。より多くのユーザに部位寸法５０７や所持商品を登録してもらうためである。 The point 412 is a point given to the user with the user ID 402. The user with the user ID 402 may be able to exchange the point 412 given to him and the product. The WEB server processing unit 42 may transmit a WEB page presenting the point 412 of the logged-in user to the client terminal 2. The user management unit 44 may give a point 412 as a reward to a user who has registered the part dimension 507 using the part measurement application 34. The user management unit 44 may give a point 412 as a reward to a user who has registered a possessed product using the part measurement application 34. This is because more users are required to register the part dimensions 507 and possessed products.
　図５は、部位寸法情報ＤＢ５００の構成例を示す図である。 FIG. 5 is a diagram illustrating a configuration example of the part dimension information DB 500.
　足の部位寸法情報ＤＢ５００は、ユーザの身体の部位の例である足の寸法に関する情報（「部位寸法情報」という）を、レコードとして管理する。部位寸法情報は、項目値（カラム値）として、ユーザＩＤ５０２、部位画像ＩＤ５０４、部位画像撮影日時５０６、部位寸法５０７、所持商品画像ＩＤ５１２、所持商品画像撮影日時５１８、メーカサイズ５１４を有してよい。ユーザＩＤ５０２は、ユーザ情報のユーザＩＤ４０２と同じである。 The foot part dimension information DB 500 manages information relating to foot dimensions (referred to as “part part dimension information”), which is an example of the body part of the user, as a record. The part dimension information may include, as item values (column values), a user ID 502, a part image ID 504, a part image photographing date / time 506, a part dimension 507, a possessed product image ID 512, a possessed product image photographing date / time 518, and a manufacturer size 514. . The user ID 502 is the same as the user ID 402 of the user information.
　部位画像ＩＤ５０４は、ユーザＩＤ５０２のユーザの部位（足）が撮影された画像の識別子である。画像ＩＤ５０４は、画像のファイル名であってよい。部位が足の場合、部位画像ＩＤ５０４には、左足の撮影画像ＩＤと右足の撮影画像ＩＤとが別々に登録されてもよいし、両足の撮影画像ＩＤが１つ登録されてもよい。 The part image ID 504 is an identifier of an image in which the user part (leg) of the user ID 502 is captured. The image ID 504 may be a file name of the image. When the part is a foot, the part image ID 504 may register a left foot photographed image ID and a right foot photographed image ID separately, or may register one foot photographed image ID.
　部位画像撮影日時５０６は、部位画像ＩＤ５０４の画像が撮影された日時である。ＷＥＢサーバ処理部４２は、ユーザＩＤ５０２のユーザがログインした日時が画像撮影日時５１２から更新期間以上経過している場合（つまり、部位寸法が更新期間以上未更新である場合）、部位の再採寸（再撮影）を促すメッセージを呈示するＷＥＢページを、そのユーザのクライアント端末２に送信してもよい。この更新期間は、ユーザＩＤ５０２のユーザの年齢４０６に基づいて異なってよい。例えば、年齢４０８が１８歳未満のユーザの更新期間は、年齢４０８が１８歳以上のユーザの更新期間よりも短くてよい。子供は大人と比較して短期間で身体が成長するからである。 The part image capturing date and time 506 is the date and time when the image of the part image ID 504 is captured. When the date and time when the user with the user ID 502 logged in has exceeded the update period from the image shooting date and time 512 (that is, when the part dimension has not been updated for the update period or longer), the WEB server processing unit 42 remeasures the part ( A WEB page presenting a message prompting (re-photographing) may be transmitted to the client terminal 2 of the user. This update period may vary based on the age 406 of the user with user ID 502. For example, the update period of a user whose age 408 is less than 18 years may be shorter than the update period of a user whose age 408 is 18 years or older. This is because children grow up more quickly than adults.
　部位寸法５０７は、画像ＩＤ５０４の画像に撮影されている部位の寸法である。部位寸法５０７は、その部位を様々な観点から採寸された複数の値を含んでよい。足の部位寸法５０７は、足長５０８と足幅５１０とを含んでよい。部位採寸アプリケーション３４が、部位を撮影した画像を解析して部位寸法５０７を算出してもよい。サーバ装置４が、部位画像ＩＤ５０４の画像を解析して部位寸法５０７を算出してもよい。サーバ装置４が、所持商品画像ＩＤ５１２の画像、及び／又は、所持商品メーカサイズ５１６を用いて、部位寸法５０７を算出してもよい。 The part dimension 507 is a dimension of the part photographed in the image with the image ID 504. The part dimension 507 may include a plurality of values obtained by measuring the part from various viewpoints. Foot segment dimensions 507 may include a foot length 508 and a foot width 510. The part measurement application 34 may calculate a part dimension 507 by analyzing an image obtained by photographing a part. The server device 4 may calculate the part dimension 507 by analyzing the image of the part image ID 504. The server device 4 may calculate the part size 507 using the image of the possessed product image ID 512 and / or the possessed product manufacturer size 516.
　足長５０８は、画像ＩＤ５０４の画像に撮影されている足の足長である。足長５０８は、典型的には、踵の中心点と、第二趾先（足の人差し指）の中心点とを結ぶラインを基準とし、踵から一番長い趾先までの長さである。足長５０８には、右足長と左足長とが別々に登録されてもよい。 Foot length 508 is the foot length of the foot imaged in the image with the image ID 504. The foot length 508 is typically the length from the heel to the longest heel with reference to a line connecting the center point of the heel and the center point of the second heel tip (the index finger of the foot). In the foot length 508, the right foot length and the left foot length may be registered separately.
　足幅５１０は、画像ＩＤ５０４の画像に撮影されている足の足幅である。足幅５１０は、典型的には、第一趾（足の親指）及び第五趾（足の小指）のそれぞれの付け根の張り出した部分の間の長さである。足幅５１０には、右足幅と左足幅とが別々に登録されてもよい。足幅５１０には、最長部分の足幅だけでなく、最短部分の足幅も登録されてよい。 The foot width 510 is the foot width of the foot imaged in the image with the image ID 504. The foot width 510 is typically the length between the overhanging portions of the bases of the first heel (toe) and the fifth heel (toe). In the foot width 510, the right foot width and the left foot width may be registered separately. In the foot width 510, not only the longest portion but also the shortest portion may be registered.
　所持商品画像ＩＤ５１２は、ユーザＩＤ５０２のユーザの所持商品（靴）の画像の識別子である。所持商品画像撮影日時５１４は、所持商品画像ＩＤ５１２の画像が撮影された日時である。 The possessed product image ID 512 is an identifier of the image of the possessed product (shoes) of the user with the user ID 502. The possessed product image shooting date and time 514 is the date and time when the image of the possessed product image ID 512 was captured.
　所持商品メーカサイズ５１６は、所持商品画像ＩＤ５１２の画像に撮影されている商品（靴）のメーカサイズである。所持商品メーカサイズ５１６は、部位寸法５０７（足長５０８や足幅５１０）の妥当性を判定するために用いられてよい。例えば、或るユーザＩＤ５０２の足長５０８や足幅５１０が、所持商品メーカサイズ５１６と大きく異なる場合（例えば、所定の閾値以上の場合）、ユーザ管理部４４は、それらの足長５０８や足幅５１０が測定ミスである可能性を疑ってもよい。この場合、ユーザ管理部４４は、部位の再採寸を促すメッセージを、ユーザＩＤ５０２のクライアント端末２のＷＥＢブラウザ３２又は部位採寸アプリケーション３４に呈示（通知）してもよい。これにより、部位寸法５０７の採寸ミスが是正され、返品数又は返品率が低減され得る。 The possessed product manufacturer size 516 is the manufacturer size of the product (shoes) photographed in the image of the possessed product image ID 512. The possessed product manufacturer size 516 may be used to determine the appropriateness of the part dimensions 507 (foot length 508 and foot width 510). For example, when the foot length 508 or foot width 510 of a certain user ID 502 is significantly different from the possessed product manufacturer size 516 (for example, when it is greater than or equal to a predetermined threshold), the user management unit 44 determines the foot length 508 or foot width. You may suspect that 510 may be a measurement error. In this case, the user management unit 44 may present (notify) a message for prompting remeasurement of the part to the WEB browser 32 or the part measurement application 34 of the client terminal 2 with the user ID 502. Thereby, the measurement mistake of the site | part dimension 507 is corrected, and the number of returned goods or a returned goods rate can be reduced.
　ユーザは、クライアント端末２の部位採寸アプリケーション３４を用いて、所持商品画像や所持商品メーカサイズを、サーバ装置４へ送信してよい。ユーザ管理部４４は、所持商品画像や所持商品メーカサイズを送信してくれたユーザに対して、報酬としてポイント４１２を付与してもよい。より多くのユーザに所持商品を登録してもらうためである。 The user may transmit the possessed product image and the possessed product manufacturer size to the server device 4 by using the part measuring application 34 of the client terminal 2. The user management unit 44 may give a point 412 as a reward to the user who has transmitted the possessed product image or the possessed product manufacturer size. This is to have more users register the possessed product.
　身体の部位が異なる場合、部位寸法情報の有する項目値の種類や単位は異なってよい。部位が手指の場合、部位寸法５０７は、各手指の指囲であってよい。部位が身体全体の場合、部位寸法５０７は、身長、肩幅、胸囲、胴囲、股下などであってよい。 If the body part is different, the type and unit of the item value in the part dimension information may be different. When the part is a finger, the part dimension 507 may be the finger circumference of each finger. When the part is the entire body, the part dimension 507 may be height, shoulder width, chest circumference, waist circumference, inseam, and the like.
　図６は、ユーザ購入情報ＤＢ６００の構成例を示す図である。 FIG. 6 is a diagram illustrating a configuration example of the user purchase information DB 600.
　ユーザ購入情報ＤＢ６００は、ユーザの商品購入に関する情報（「ユーザ購入情報」という）を、レコードとして管理する。ユーザ購入情報は、項目値（カラム値）として、ユーザＩＤ６０２、商品ＩＤ６０４、メーカサイズ６０６、購入日時６０８、返品理由６１０を有してよい。ユーザＩＤ６０２は、ユーザ情報のユーザＩＤ４０２と同じである。商品ＩＤ６０４は、商品情報の商品ＩＤ３０２と同じである。メーカサイズ６０６は、商品情報のメーカサイズ３１０と同じである。 The user purchase information DB 600 manages information related to user product purchase (referred to as “user purchase information”) as a record. The user purchase information may include a user ID 602, a product ID 604, a manufacturer size 606, a purchase date and time 608, and a reason for return 610 as item values (column values). The user ID 602 is the same as the user ID 402 of the user information. The product ID 604 is the same as the product ID 302 of the product information. The manufacturer size 606 is the same as the manufacturer size 310 of the product information.
　購入日時６０８は、ユーザＩＤ６０２のユーザが、商品ＩＤ６０４且つメーカサイズ６０６に対応する商品を購入（又は注文）した日時である。 The purchase date / time 608 is the date / time when the user with the user ID 602 purchased (or ordered) the product corresponding to the product ID 604 and the manufacturer size 606.
　返品理由６１０は、ユーザＩＤ６０２のユーザから、購入日時６０８に購入した商品が返品された場合のその理由である。返品されていない場合、この返品理由６１０は「ＮＵＬＬ」であってよい。 <Return reason 610> is the reason why the product purchased on the purchase date and time 608 is returned from the user with the user ID 602. If the item has not been returned, the reason for return 610 may be “NULL”.
　返品理由６１０が、例えば「商品が小さすぎる」又は「商品が大きすぎる」である場合、商品管理部４６又はユーザ管理部４４は、それぞれ、商品ＩＤ６０４且つメーカサイズ６０６に対応する商品実測値３１２の測定ミス、又は、ユーザＩＤ６０２に対応する部位寸法５０７の測定ミスの可能性を疑ってもよい。その場合、商品管理部４６は、その商品実測値３１２の再確認を促すメッセージを運営者に呈示してよい。ユーザ管理部４４は、そのユーザＩＤ６０２に係るクライアント端末２に、部位寸法５０７の再採寸を促すメッセージを呈示（送信）してもよい。 When the reason for return 610 is, for example, “the product is too small” or “the product is too large”, the product management unit 46 or the user management unit 44 sets the actual product measurement value 312 corresponding to the product ID 604 and the manufacturer size 606, respectively. A possibility of a measurement error or a measurement error of the part size 507 corresponding to the user ID 602 may be suspected. In that case, the product management unit 46 may present a message prompting the operator to reconfirm the actual product measurement value 312. The user management unit 44 may present (send) a message that prompts the user terminal 602 associated with the user ID 602 to remeasure the part dimensions 507.
　また、ユーザ管理部４４は、ユーザ購入情報ＤＢ６００に基づいて、各ユーザＩＤ６０２のユーザの返品率を算出してもよい。この返品率は、ユーザの購入数に対する返品数の割合であってよい。ユーザ管理部４４は、ユーザ購入情報ＤＢ６００の中に、複数のユーザの返品率の平均よりも所定の閾値以上高い返品率を有するユーザが存在する場合、そのユーザのクライアント端末２に、再採寸を促すメッセージを呈示（送信）してもよい。又は、ユーザ管理部４４は、そのユーザの部位寸法５０７を自動的に補正してもよい。例えば、そのユーザの返品理由６１０が「商品が小さすぎる」である場合、そのユーザの部位寸法５０７を大きくする補正を行ってもよい。例えば、そのユーザの返品理由６１０が「商品が大きすぎる」である場合、そのユーザの部位寸法を小さくする補正を行ってもよい。これらにより、商品実測値３１２の測定ミス又は部位寸法５０７の測定ミスが是正され、返品数又は返品率が低減され得る。 Further, the user management unit 44 may calculate the return rate of the user of each user ID 602 based on the user purchase information DB 600. This return rate may be the ratio of the number of returns to the number of purchases by the user. When there is a user having a return rate that is higher than the average of the return rates of a plurality of users by a predetermined threshold or more in the user purchase information DB 600, the user management unit 44 performs remeasurement on the client terminal 2 of the user. A prompt message may be presented (sent). Or the user management part 44 may correct | amend the user's site | part dimension 507 automatically. For example, when the reason for return 610 of the user is “the product is too small”, a correction for increasing the part size 507 of the user may be performed. For example, when the return reason 610 of the user is “the product is too large”, a correction for reducing the size of the part of the user may be performed. As a result, the measurement mistake of the actual product measurement value 312 or the measurement mistake of the part size 507 can be corrected, and the number of returned goods or the return rate can be reduced.
　図７は、商品販売ＷＥＢページの例を示す図である。 FIG. 7 is a diagram showing an example of a product sales WEB page.
　商品販売ＷＥＢページ５０Ａは、サーバ装置４のＷＥＢサーバ処理部４２によって生成され、クライアント端末２のＷＥＢブラウザ３２によって表示されてよい。 The merchandise sales WEB page 50 </ b> A may be generated by the WEB server processing unit 42 of the server device 4 and displayed by the WEB browser 32 of the client terminal 2.
　ＷＥＢサーバ処理部４２は、ユーザからのログインを検出すると、そのログインユーザに適合するＷＥＢページ５０Ａを生成してよい。このＷＥＢページには、上述のように、ログインユーザに部位の再採寸を促すメッセージが含まれてもよい。 When the WEB server processing unit 42 detects a login from a user, the WEB server processing unit 42 may generate a WEB page 50A suitable for the login user. As described above, the WEB page may include a message that prompts the logged-in user to remeasure the part.
　商品販売ＷＥＢページ５０Ａは、ユーザＩＤフィールド５２、部位寸法フィールド５４、ジャンル選択フィールド５８、並び替え選択フィールド６０、カート遷移ボタン５６、商品表示フィールド６１を含んでよい。 The product sales WEB page 50A may include a user ID field 52, a part size field 54, a genre selection field 58, a rearrangement selection field 60, a cart transition button 56, and a product display field 61.
　ユーザＩＤフィールド５２には、ログインユーザＩＤ５０２が表示される。 In the user ID field 52, a login user ID 502 is displayed.
　部位寸法フィールド５４には、ログインユーザＩＤ５０２の部位寸法５０７が表示される。靴の商品販売ＷＥＢページの場合、部位寸法フィールド５４には、ユーザＩＤ５０２の足長５０８及び足幅５１０が表示されてよい。指輪の商品販売ＷＥＢページの場合、部位寸法フィールドには、ユーザの各手指の指囲が表示されてよい。 In the part dimension field 54, a part dimension 507 of the login user ID 502 is displayed. In the case of the shoe product sales WEB page, the foot length 508 and the foot width 510 of the user ID 502 may be displayed in the part dimension field 54. In the case of a ring product sales WEB page, the finger size of each finger of the user may be displayed in the part dimension field.
　ジャンル選択フィールド５８には、選択可能な商品ジャンルの一覧が表示される。商品ジャンルの一覧は、商品情報ＤＢ３００に登録されているジャンル３０８の一覧であってよい。ユーザは、ジャンル選択フィールド５８から、購入したい商品のジャンルを選択してよい。 In the genre selection field 58, a list of selectable product genres is displayed. The list of product genres may be a list of genres 308 registered in the product information DB 300. The user may select a genre of a product to be purchased from the genre selection field 58.
　並び替え選択フィールド６０には、商品の並び替え条件の一覧が表示される。並び替え条件の一覧は、人気の高い順、価格の安い順、ログインユーザにフィットする順、などの条件の一覧であってよい。ユーザは、並び替え基準フィールド６０から、並び替え条件を選択してよい。 In the reordering selection field 60, a list of product reordering conditions is displayed. The list of sorting conditions may be a list of conditions such as the order of popularity, the order of price, the order of fitting to the login user, and the like. The user may select a sorting condition from the sorting criteria field 60.
　商品表示フィールド６１には、ジャンル選択フィールド５８において選択されたジャンルの商品が、並び替え選択フィールド６０において選択された条件に基づいて、並べて表示される。 In the product display field 61, products of the genre selected in the genre selection field 58 are displayed side by side based on the condition selected in the sorting selection field 60.
　図７のＷＥＢページ５０Ａは、ジャンル選択フィールド５８において「パンプス」、並び替え選択フィールド６０において「ログインユーザにフィットする順」が選択された場合の例である。商品販売ＷＥＢページ５０Ａの商品表示フィールド６１Ａには、複数の商品「パンプス」が、ログインユーザに対する適合度の高い順に並べて表示されている。適合度は、或る部位寸法５４を有するログインユーザに対して、或る商品実測値３１２を有する商品がどれくらい適合（フィット）するかを示す指標であってよい。適合度の算出例は後述する。これによりログインユーザは、自分の部位に適合する商品（靴）を容易に見つけることができる。 7 is an example in the case where “Pumps” is selected in the genre selection field 58 and “Fit order to login user” is selected in the sorting selection field 60. In the product display field 61A of the product sales WEB page 50A, a plurality of products “pumps” are displayed side by side in descending order of suitability for the login user. The degree of fitness may be an index indicating how much a product having a certain product actual measurement value 312 is fit (fitted) to a login user having a certain part size 54. An example of calculating the fitness will be described later. Thereby, the login user can easily find a product (shoes) suitable for his / her site.
　また、商品表示フィールド６１内の各商品について、商品画像６２、価格６４、メーカサイズ６６に加えて、そのメーカサイズ６６に対応する商品実測値６８も表示されてよい。これによりログインユーザは、各商品がどれくらい自分の部位に適合するかを判断することができる。また、商品表示フィールド６１には、運営者が現在又は将来において、ユーザに提供可能な商品又は取り扱い可能な商品のみが表示されてもよい。このような商品には、在庫中の商品に限らず、現時点では在庫に無いが、予約してもらえば、取り寄せや再生産の依頼などによって、運営者が入手可能な商品も含まれてよい。言い換えると、商品表示フィールド６１には、運営者が現在又は将来において入手不可能な商品は表示されなくてよい。また、商品表示フィールド６１には、ログインユーザに対する適合度が所定の閾値以上の商品のうち、運営者が在庫中である商品（又は、直ちに発送可能な商品）のみが表示されてもよい。これによりログインユーザは、短期納品可能な商品を容易に見つけることができる。また、運営者は、在庫中の商品を優先的に販売することができる。 Further, for each product in the product display field 61, in addition to the product image 62, the price 64, and the manufacturer size 66, a product actual measurement value 68 corresponding to the manufacturer size 66 may be displayed. Thereby, the login user can determine how much each product fits his part. Further, in the product display field 61, only products that can be provided to the user or products that can be handled by the operator in the present or the future may be displayed. Such merchandise is not limited to merchandise in stock but may be included in merchandise that is not currently in stock but available to the operator upon request for re-production or reproduction if requested. In other words, in the product display field 61, products that are not available to the operator in the present or future may not be displayed. In the product display field 61, only products that are in stock by the operator (or products that can be shipped immediately) may be displayed among products having a degree of conformity to the login user equal to or greater than a predetermined threshold. Thereby, the login user can easily find a product that can be delivered in a short period of time. In addition, the operator can preferentially sell products in stock.
　図８は、商品販売ＷＥＢページの別の例を示す図である。 FIG. 8 is a diagram showing another example of the merchandise sales WEB page.
　図８のＷＥＢページ５０Ｂは、ジャンル選択フィールド５８において「パンプス」、並べ替え選択フィールド６０において「人気の高い順」が選択された場合の例である。商品販売ＷＥＢページ５０Ｂの商品表示フィールド６１Ｂには、商品「パンプス」が人気の高い順に並べて表示されている。このとき、商品表示フィールド６１Ｂには、各商品６２のログインユーザに対する適合度が合わせて表示されてよい。例えば、ＷＥＢページ生成部４２は、符号７０に示すように、標準よりも高い適合度の商品に「◎」、標準の範囲内の適合度の商品に「○」、標準よりも低い適合度の商品に「△」を表示するＷＥＢページを生成してよい。これによりログインユーザは、人気の高い商品の中から、自分に適合する商品を容易に見つけることができる。なお、並び替え選択フィールド６０が「人気の高い順」以外の場合、例えば、「価格の安い順」の場合についても同様である。 8 is an example in which “Pumps” is selected in the genre selection field 58 and “Popularity” is selected in the sorting selection field 60. FIG. In the product display field 61B of the product sales WEB page 50B, products “Pumps” are displayed in order of popularity. At this time, in the product display field 61B, the suitability of each product 62 with respect to the login user may be displayed together. For example, as indicated by reference numeral 70, the WEB page generation unit 42 has “◎” for a product with a fitness level higher than the standard, “◯” for a product with a fitness level within the standard range, and a fitness level lower than the standard. You may generate the WEB page which displays "(triangle | delta)" on goods. As a result, the login user can easily find a suitable product from among popular products. The same applies to the case where the sort selection field 60 is other than “in order of popularity”, for example, “in order of price”.
　図９は、サイズ選択ＷＥＢページの例を示す図である。 FIG. 9 is a diagram showing an example of the size selection WEB page.
　図９のサイズ選択ＷＥＢページ８０は、ログインユーザがカートに入れた商品のメーカサイズを選択するためのＷＥＢページの例である。サイズ選択ＷＥＢページ８０は、カート内の商品毎にメーカサイズ選択フィールド８２を有してよい。 The size selection WEB page 80 in FIG. 9 is an example of a WEB page for selecting the manufacturer size of the product that the login user has put in the cart. The size selection WEB page 80 may have a manufacturer size selection field 82 for each product in the cart.
　メーカサイズ選択フィールド８２には、カート内の各商品について、選択可能なメーカサイズの一覧が表示される。メーカサイズの一覧は、商品情報ＤＢ３００において、カート内の各商品の商品ＩＤ３０２に対応付けられているメーカサイズ３１０の一覧であってよい。ログインユーザは、メーカサイズ選択フィールド８２から、購入したいメーカサイズを選択してよい。 The manufacturer size selection field 82 displays a list of selectable manufacturer sizes for each product in the cart. The list of manufacturer sizes may be a list of manufacturer sizes 310 associated with the product ID 302 of each product in the cart in the product information DB 300. The login user may select a manufacturer size to be purchased from the manufacturer size selection field 82.
　ＷＥＢサーバ処理部４２は、サイズ選択ＷＥＢページ８０を生成するにあたり、メーカサイズ選択フィールド８２のメーカサイズ一覧のうち、ログインユーザに対する適合度が最大のメーカサイズを予め選択してよい。また、ＷＥＢサーバ処理部４２は、その予め選択したメーカサイズに対して、そのメーカサイズのログインユーザに対する適合度（例えば、符号７０に示す「◎」、「○」、「△」）を表示してよい。これにより、ログインユーザは、商品ついて提供されている複数のメーカサイズから、自分に適合するメーカサイズを容易に選択することができる。また、ログインユーザが、誤ったメーカサイズを選択してしまうというミスを減らすことができる。これにより、返品数又は返品率が低減され得る。 When generating the size selection WEB page 80, the WEB server processing unit 42 may pre-select a manufacturer size having the maximum degree of conformity to the login user from the manufacturer size list in the manufacturer size selection field 82. In addition, the WEB server processing unit 42 displays, for the preselected manufacturer size, the degree of conformity (for example, “◎”, “◯”, “△” indicated by reference numeral 70) for the logged-in user of that manufacturer size). It's okay. Thereby, the log-in user can easily select a maker size suitable for him from a plurality of maker sizes provided for the product. Further, it is possible to reduce a mistake that the logged-in user selects an incorrect manufacturer size. Thereby, the number of returns or the return rate can be reduced.
　図１０は、クライアント端末２における部位採寸処理の例を示すフローチャートである。 FIG. 10 is a flowchart showing an example of part measurement processing in the client terminal 2.
　（Ｓ１０２）部位採寸アプリケーション３４は、初めて起動されたか（又は、初めてのユーザであるか）否かを判定し、当該判定結果が、肯定的（ＹＥＳ）ならばＳ１０４に進み、否定的（ＮＯ）ならばＳ１０６へ進む。 (S102) The site measurement application 34 determines whether it has been started for the first time (or is the first user), and if the determination result is affirmative (YES), the process proceeds to S104, and negative (NO) If so, the process proceeds to S106.
　（Ｓ１０４）部位採寸アプリケーション３４は、ユーザ情報の入力項目を表示する。入力項目は、ユーザ情報に対応する氏名４０４、住所４０６、年齢４０８、性別４１０であってよい。これらの入力項目が入力された後、部位採寸アプリケーション３４は、Ｓ１０６へ進む。 (S104) The part measurement application 34 displays user information input items. The input items may be a name 404, an address 406, an age 408, and a gender 410 corresponding to the user information. After these input items are input, the part measuring application 34 proceeds to S106.
　（Ｓ１０６）部位採寸アプリケーション３４は、ユーザに対して、採寸対象の部位（足）を撮影するよう指示する。採寸対象の部位が撮影された後、部位採寸アプリケーション３４は、Ｓ１０８へ進む。 (S106) The part measurement application 34 instructs the user to photograph the part (foot) to be measured. After the region to be measured is photographed, the region measuring application 34 proceeds to S108.
　（Ｓ１０８）部位採寸アプリケーション３４は、その部位の撮影画像に基づいて、部位寸法を算出する。 (S108) The part measurement application 34 calculates a part dimension based on the captured image of the part.
　（Ｓ１１０）部位採寸アプリケーション３４は、ユーザに対して、採寸対象の部位（足）に関連する所持商品（靴）を撮影するか否かを問い合わせる。このとき、部位採寸アプリケーション３４は、所持商品を撮影することにより、ユーザにポイントが付与される旨を呈示してもよい。部位採寸アプリケーション３４は、所持商品を撮影することが選択されたならばＳ１１２へ進み、そうでないならばＳ１１４へ進む。 (S110) The part measuring application 34 inquires of the user whether or not to take the possessed product (shoes) related to the part (foot) to be measured. At this time, the part measurement application 34 may present that the user is given points by photographing the possessed product. The part measuring application 34 proceeds to S112 if it is selected to photograph the possessed product, and proceeds to S114 if not.
　（Ｓ１１２）部位採寸アプリケーション３４は、ユーザに対して、所持商品を撮影し、その所持商品のメーカサイズを入力するよう指示する。なお、部位採寸アプリケーション３４又はユーザ管理部４４が、撮影された所持商品画像からその所持商品のメーカサイズを特定してもよい。これらが実行された後、部位採寸アプリケーション３４は、Ｓ１１４へ進む。 (S112) The part measurement application 34 instructs the user to photograph the possessed product and input the manufacturer size of the possessed product. Note that the part measurement application 34 or the user management unit 44 may specify the manufacturer size of the possessed product from the captured possessed product image. After these are executed, the part measuring application 34 proceeds to S114.
　（Ｓ１１４）部位採寸アプリケーション３４は、ユーザ情報（Ｓ１０４で入力された場合）、部位の撮影画像、部位寸法、所持商品の撮影画像及び所持商品のメーカサイズ（Ｓ１１２で撮影及び入力された場合）を、サーバ装置４へ送信する。 (S114) The part measurement application 34 receives user information (when input in S104), a captured image of the part, a part dimension, a captured image of the possessed product, and a manufacturer size of the possessed product (when captured and input in S112). To the server device 4.
　サーバ装置４のユーザ管理部４４は、部位採寸アプリケーション３４から送信されたこれらの情報を、ユーザ情報ＤＢ４００、部位寸法情報ＤＢ５００に登録する。これにより、サーバ装置４には、商品販売サイトを利用するユーザのユーザ情報及び部位採寸情報が登録される。 The user management unit 44 of the server device 4 registers these pieces of information transmitted from the part measurement application 34 in the user information DB 400 and the part dimension information DB 500. Thereby, user information and part measurement information of the user who uses the product sales site are registered in the server device 4.
　図１１は、サーバ装置４におけるＷＥＢページ生成処理の例を示すフローチャートである。 FIG. 11 is a flowchart illustrating an example of a WEB page generation process in the server device 4.
　（Ｓ２０２）クライアント端末２のＷＥＢブラウザ３２は、サーバ装置４の提供する商品販売サイトに対して、ＷＥＢページ取得要求及びログインＩＤを送信する。 (S202) The WEB browser 32 of the client terminal 2 transmits a WEB page acquisition request and a login ID to the product sales site provided by the server device 4.
　（Ｓ２０４）サーバ装置４のＷＥＢサーバ処理部４２は、ＷＥＢページ取得要求及びログインＩＤを受領すると、ログインＩＤに対応するユーザ（ログインユーザ）を特定する。そして、Ｓ２０６へ進む。 (S204) Upon receiving the WEB page acquisition request and the login ID, the WEB server processing unit 42 of the server device 4 specifies a user (login user) corresponding to the login ID. Then, the process proceeds to S206.
　（Ｓ２０６）ＷＥＢサーバ処理部４２は、ログインユーザに、部位の再採寸を促すか否かを判定する。例えば、ＷＥＢサーバ処理部４２は、ユーザ情報ＤＢ４００を参照し、そのログインユーザのＩＤ４０２に対応する年齢４０８を特定する。そして、ＷＥＢサーバ処理部４２は、そのログインユーザＩＤ５０２に対応する部位画像撮影日時５０６と当該ログイン日時との期間が、その特定した年齢４０８に対応する更新期間以上である場合、部位の再採寸を促すと判定してよい。ＷＥＢサーバ処理部４２は、当該判定結果が、肯定的（ＹＥＳ）ならばＳ２０８へ進み、否定的（ＮＯ）ならばＳ２１０へ進む。 (S206) The WEB server processing unit 42 determines whether or not to prompt the login user to remeasure the part. For example, the WEB server processing unit 42 refers to the user information DB 400 and specifies the age 408 corresponding to the ID 402 of the login user. If the period between the part image capturing date / time 506 corresponding to the login user ID 502 and the login date / time is equal to or longer than the update period corresponding to the specified age 408, the WEB server processing unit 42 resizes the part. You may decide to prompt. If the determination result is affirmative (YES), the WEB server processing unit 42 proceeds to S208, and if negative (NO), the web server processing unit 42 proceeds to S210.
　（Ｓ２０８）Ｓ２０６の判定結果が肯定的（ＹＥＳ）な場合、ＷＥＢサーバ処理部４２は、部位の再採寸を促すメッセージを含むＷＥＢページを生成し、ＷＥＢブラウザ３２へ送信する。 (S208) If the determination result in S206 is affirmative (YES), the WEB server processing unit 42 generates a WEB page including a message for prompting re-measurement of the part, and transmits it to the WEB browser 32.
　（Ｓ２１０）Ｓ２０６の判定結果が否定的（ＮＯ）な場合、ＷＥＢサーバ処理部４２は、通常のＷＥＢページを生成し、ＷＥＢブラウザ３２へ送信する。 (S210) If the determination result in S206 is negative (NO), the WEB server processing unit 42 generates a normal WEB page and transmits it to the WEB browser 32.
　（Ｓ２１２）ＷＥＢブラウザ３２は、サーバ装置４から送信されたＷＥＢページを表示する。そして、Ｓ２１４へ進む。ここで、ユーザは、メッセージを確認して部位の再採寸を行う場合、部位採寸アプリケーション３４を起動して、図１０に示す処理に基づいて部位を再採寸してよい。 (S212) The WEB browser 32 displays the WEB page transmitted from the server device 4. Then, the process proceeds to S214. Here, when the user confirms the message and performs remeasurement of the part, the user may activate the part measurement application 34 and remeasure the part based on the processing shown in FIG.
　（Ｓ２１４）ログインユーザは、商品販売ＷＥＢページ５０におけるジャンル選択フィールド５８及び並び替え選択フィールド６０から、所望の条件を選択する。ＷＥＢブラウザ３２は、それらの選択された条件を含むＷＥＢページ取得要求を、サーバ装置４へ送信する。 (S214) The login user selects a desired condition from the genre selection field 58 and the rearrangement selection field 60 on the product sales WEB page 50. The WEB browser 32 transmits a WEB page acquisition request including the selected conditions to the server device 4.
　（Ｓ２１６）ＷＥＢサーバ処理部４２は、それらの条件を含むＷＥＢページ取得要求を受領すると、ジャンル選択フィールド５８において選択された商品ジャンルに適合する複数の商品ＩＤを特定する。例えば、ジャンル選択フィールド５８において「パンプス」が選択された場合、ＷＥＢサーバ処理部４２は、靴の商品情報ＤＢ３００のジャンル３０８が「パンプス」である複数の商品ＩＤ３０２を特定する。そして、Ｓ２１８へ進む。 (S216) Upon receiving the WEB page acquisition request including those conditions, the WEB server processing unit 42 specifies a plurality of product IDs that match the product genre selected in the genre selection field 58. For example, when “pumps” is selected in the genre selection field 58, the WEB server processing unit 42 identifies a plurality of product IDs 302 whose genre 308 in the shoe product information DB 300 is “pumps”. Then, the process proceeds to S218.
　（Ｓ２１８）ＷＥＢサーバ処理部４２は、Ｓ２１６で特定した複数の商品ＩＤのそれぞれについて、以下のＳ２２０～Ｓ２２２の処理を実行する。ここで、各処理における処理対象の商品ＩＤを「対象商品ＩＤ」という。 (S218) The WEB server processing unit 42 executes the following processes of S220 to S222 for each of the plurality of product IDs specified in S216. Here, the product ID to be processed in each process is referred to as “target product ID”.
　（Ｓ２２０）ＷＥＢサーバ処理部４２は、靴の商品情報ＤＢ３００を参照し、対象商品ＩＤ３０２に対応付けられている複数のメーカサイズ３１０を特定する。そして、ＷＥＢサーバ処理部４２は、それら特定した複数のメーカサイズ３１０にそれぞれ対応付けられている複数の商品実測値３１２を特定する。そして、ＷＥＢサーバ処理部４２は、それら特定した複数の商品実測値３１２の中から、ログインユーザＩＤ５０２に対応付けられている部位寸法５０７に適合する商品実測値３１２（「最適商品実測値」という）を特定する。最適商品実測値は、ログインユーザの部位寸法以上の商品実測値の中で、その部位寸法に最も近い商品実測値であってよい。そして、Ｓ２２２へ進む。 (S220) The WEB server processing unit 42 refers to the shoe product information DB 300, and specifies a plurality of manufacturer sizes 310 associated with the target product ID 302. Then, the WEB server processing unit 42 specifies a plurality of actual product measurement values 312 respectively associated with the specified plurality of manufacturer sizes 310. The WEB server processing unit 42 then selects a product actual measurement value 312 (referred to as “optimum product actual measurement value”) that matches the part size 507 associated with the login user ID 502 from among the plurality of actual product measurement values 312 that have been identified. Is identified. The optimum product actual measurement value may be the product actual measurement value closest to the part dimension among the product actual measurement values equal to or larger than the login user part dimension. Then, the process proceeds to S222.
　（Ｓ２２２）ＷＥＢサーバ処理部４２は、その特定した最適商品実測値とユーザの部位寸法とに基づき、ログインユーザの部位に対する対象商品ＩＤの適合度を算出する。例えば、適合度は、最適商品実測値（例えば実測足長３２０）とユーザの部位寸法（例えば足長５０６）との差分の逆数であってよい。例えば、最適商品実測値が複数箇所の商品実測値を含み、ユーザの部位寸法が複数箇所の部位寸法を含む場合、適合度は、それぞれの箇所の商品実測値（靴長３２０及び靴幅３２２）と部位寸法（足長５０８及び足幅５１０）との差分の合計の逆数であってよい。この場合、適合度が大きいほど、よりユーザの足にフィットすることを表す。そして、Ｓ２２４へ進む。 (S222) The WEB server processing unit 42 calculates the degree of conformity of the target product ID with respect to the logged-in user's site based on the specified optimum product actual measurement value and the user's site size. For example, the fitness may be the reciprocal of the difference between the optimum product actual measurement value (for example, actual foot length 320) and the user's part dimension (for example, foot length 506). For example, when the optimum product actual measurement value includes a plurality of product actual measurement values and the user's part dimension includes a plurality of part part dimensions, the degree of conformity is the product actual measurement value (shoe length 320 and shoe width 322) at each part. And the reciprocal of the sum of the differences between the region dimensions (foot length 508 and foot width 510). In this case, the greater the fitness, the more fit the user's foot. Then, the process proceeds to S224.
　（Ｓ２２４）ＷＥＢサーバ処理部４２は、Ｓ２１８における複数の商品ＩＤの全てについてＳ２２０～Ｓ２２２を実行した後、Ｓ２２６へ進む。 (S224) The WEB server processing unit 42 executes S220 to S222 for all of the plurality of product IDs in S218, and then proceeds to S226.
　（Ｓ２２６）ＷＥＢサーバ処理部４２は、Ｓ２１６で特定した複数の商品ＩＤと、それらの商品ＩＤのそれぞれに対する適合度と、に基づいて、例えば、図７又は図８に示すような、商品販売ＷＥＢページ５０を生成する。そして、ＷＥＢサーバ処理部４２は、その生成した商品販売ＷＥＢページ５０を、ＷＥＢブラウザ３２へ送信する。 (S226) The WEB server processing unit 42, for example, as shown in FIG. 7 or FIG. 8, based on the plurality of product IDs specified in S216 and the degree of fitness for each of the product IDs. A page 50 is generated. Then, the WEB server processing unit 42 transmits the generated product sales WEB page 50 to the WEB browser 32.
　（Ｓ２３０）ＷＥＢブラウザ３２は、その商品販売ＷＥＢページを受領及び表示する。 (S230) The WEB browser 32 receives and displays the merchandise sales WEB page.
　これにより、ユーザは、商品販売ＷＥＢページから、自分の部位に適合する商品を容易に見つけることができる。よって、商品が自分の部位に適合しないことによるユーザからの返品数又は返品率が低減され得る。 Thereby, the user can easily find a product suitable for his / her site from the product sales WEB page. Therefore, the number of returned goods or the return rate from the user due to the fact that the merchandise is not suitable for his / her part can be reduced.
　上述した本発明の実施形態は、本発明の説明のための例示であり、本発明の範囲をそれらの実施形態にのみ限定する趣旨ではない。当業者は、本発明の要旨を逸脱することなしに、他の様々な態様で本発明を実施することができる。 The embodiments of the present invention described above are examples for explaining the present invention, and are not intended to limit the scope of the present invention only to those embodiments. Those skilled in the art can implement the present invention in various other modes without departing from the gist of the present invention.
　１：電子商取引システム　２：クライアント端末　４：サーバ装置
 

  1: Electronic commerce system 2: Client terminal 4: Server device

Claims (14)

  1. 　身体の部位に装着する商品の情報を提供するサーバ装置であって、記憶部と処理部とを備え、
    　前記記憶部は、複数の商品のそれぞれについて、メーカの提供する複数のメーカサイズと、それらメーカサイズの商品の実際の寸法である複数の商品実測値と、を対応付ける商品サイズ情報を保持し、
    　前記処理部は、前記商品サイズ情報に基づいて、ユーザの当該商品に係る部位の寸法である部位寸法に適合する商品実測値と、その適合する商品実測値に対応付けられているメーカサイズとを特定する
    商品情報提供サーバ装置。     A server device that provides information on products to be worn on a body part, comprising a storage unit and a processing unit,
    The storage unit stores, for each of a plurality of products, product size information that associates a plurality of manufacturer sizes provided by the manufacturer and a plurality of actual product measurements that are actual dimensions of the products of the manufacturer size,
    The processing unit, based on the product size information, a product actual measurement value that matches a part dimension that is a dimension of the part related to the product of the user, and a manufacturer size that is associated with the conforming product actual measurement value Product information providing server device to be identified.
  2. 　前記処理部は、
    　　ユーザがクライアント端末を通じて選択した商品について、前記商品サイズ情報に基づいて、そのユーザが選択した商品に対応付けられている商品実測値の中から、そのユーザの部位寸法に適合する商品実測値と、その適合する商品実測値に対応付けられているメーカサイズとを特定し、
    　　その特定したメーカサイズをクライアント端末に呈示する
    請求項１に記載の商品情報提供サーバ装置。     The processor is
    For the product selected by the user through the client terminal, based on the product size information, from the actual product value associated with the product selected by the user, the actual product value that matches the user's part size, Identify the manufacturer size associated with the actual measured value of the relevant product,
    The product information providing server device according to claim 1, wherein the specified manufacturer size is presented to a client terminal.
  3. 　前記処理部は、その特定したメーカサイズに加えて、そのユーザの部位寸法、及び、そのユーザの部位寸法に適合する商品実測値を、クライアント端末に呈示する
    請求項２に記載の商品情報提供サーバ装置。     The product information providing server according to claim 2, wherein the processing unit presents, in addition to the specified manufacturer size, a part dimension of the user and a product actual measurement value that matches the part dimension of the user to the client terminal. apparatus.
  4. 　前記処理部は、その特定したメーカサイズが提供されている商品のうち、ユーザに提供可能な商品のみをクライアント端末に呈示する
    請求項１に記載の商品情報提供サーバ装置。     The product information providing server device according to claim 1, wherein the processing unit presents, to a client terminal, only products that can be provided to a user among products for which the specified manufacturer size is provided.
  5. 　前記処理部は、
    　　ユーザの部位寸法と商品実測値との差分に基づいて、当該商品実測値に対応付けられているメーカサイズの商品の、当該ユーザの部位に対する適合度を算出する
    請求項１に記載の商品情報提供サーバ装置。     The processor is
    The product information provision according to claim 1, wherein the degree of conformity of the maker-sized product associated with the product actual measurement value with respect to the user site is calculated based on a difference between the user site dimension and the product actual measurement value. Server device.
  6. 　前記処理部は、前記商品サイズ情報に含まれる複数の商品を、その算出した適合度に基づいて並べてクライアント端末に呈示する
    請求項５に記載の商品情報提供サーバ装置。     The product information providing server device according to claim 5, wherein the processing unit arranges and presents a plurality of products included in the product size information on a client terminal based on the calculated fitness.
  7. 　前記記憶部は、ユーザと、そのユーザの部位寸法と、を対応付けるユーザ情報をさらに保持し、
    　前記処理部は、
    　　前記ユーザ情報の中から、部位寸法が更新期間以上未更新であるユーザを特定し、
    　　その特定したユーザに係るクライアント端末に、部位寸法の更新を促すメッセージを呈示する
    請求項１に記載の商品情報提供サーバ装置。     The storage unit further holds user information for associating a user with a dimension of the user's part,
    The processor is
    From the user information, specify a user whose part dimensions have not been updated for more than the update period,
    The product information providing server device according to claim 1, wherein a message that prompts an update of a part dimension is presented to a client terminal related to the identified user.
  8. 　前記ユーザ情報は、ユーザと、そのユーザの年齢と、をさらに対応付け、
    　前記更新期間は、その特定したユーザの年齢に基づいて異なる
    請求項７に記載の商品情報提供サーバ装置。     The user information further associates a user with the user's age,
    The product information providing server device according to claim 7, wherein the update period is different based on the specified age of the user.
  9. 　前記記憶部は、ユーザと、そのユーザが所持する前記部位に装着する商品である所持商品と、そのユーザの部位寸法と、を対応付けるユーザ情報をさらに保持し、
    　前記処理部は、
    　　前記商品サイズ情報に基づいて、前記所持商品のメーカサイズに対応付けられている商品実測値を特定し、
    　　前記ユーザ情報の中から、部位寸法とその特定した商品実測値との差分が所定の閾値以上であるユーザを特定し、
    　　その特定したユーザに係るクライアント端末に、部位の再採寸を促すメッセージを呈示する
    請求項１に記載の商品情報提供サーバ装置。     The storage unit further holds user information associating a user, a possessed product that is a product to be worn on the part possessed by the user, and a part dimension of the user,
    The processor is
    Based on the product size information, identify a product actual value associated with the manufacturer size of the possessed product,
    From the user information, identify a user whose difference between the part dimensions and the specified product actual measurement value is a predetermined threshold or more,
    The product information providing server device according to claim 1, wherein a message for prompting re-measurement of a part is presented to a client terminal related to the identified user.
  10. 　前記商品サイズ情報は、商品のメーカサイズ毎の返品率をさらに対応付け、
    　前記処理部は、
    　　前記商品サイズ情報に基づいて、前記返品率が所定の閾値以上である商品及びメーカサイズを特定し、
    　　その特定した商品及びメーカサイズに対応付けられている商品実測値の確認を促すメッセージを呈示する
    請求項１に記載の商品情報提供サーバ装置。     The product size information further associates a return rate for each manufacturer size of the product,
    The processor is
    Based on the product size information, identify the product and manufacturer size for which the return rate is greater than or equal to a predetermined threshold,
    The product information providing server device according to claim 1, wherein a message prompting confirmation of a product actual measurement value associated with the specified product and the manufacturer size is presented.
  11. 　前記記憶部は、ユーザと、そのユーザの返品率と、そのユーザの部位寸法と、を対応付けるユーザ情報をさらに保持し、
    　前記処理部は、
    　　前記ユーザ情報に基づいて、返品率が平均の返品率よりも所定の閾値以上高いユーザを特定し、
    　　その特定したユーザに係るクライアント端末に、部位の再採寸を促すメッセージを呈示する
    請求項１に記載の商品情報提供サーバ装置。     The storage unit further holds user information for associating the user, the return rate of the user, and the part size of the user,
    The processor is
    Based on the user information, a user whose return rate is higher than the average return rate by a predetermined threshold or more is identified,
    The product information providing server device according to claim 1, wherein a message for prompting re-measurement of a part is presented to a client terminal related to the identified user.
  12. 　前記記憶部は、ユーザと、そのユーザの返品率と、そのユーザの部位寸法と、を対応付けるユーザ情報をさらに保持し、
    　前記処理部は、
    　　前記ユーザ情報に基づいて、返品率が平均の返品率よりも所定の閾値以上高いユーザを特定し、
    　　その特定したユーザに対応付けられている部位寸法を補正する
    請求項１に記載の商品情報提供サーバ装置。     The storage unit further holds user information for associating the user, the return rate of the user, and the part size of the user,
    The processor is
    Based on the user information, a user whose return rate is higher than the average return rate by a predetermined threshold or more is identified,
    The merchandise information provision server apparatus according to claim 1, wherein the part dimension associated with the identified user is corrected.
  13. 　サーバ装置により、身体の部位に装着する商品の情報を提供する方法であって、
    　記憶手段が、複数の商品のそれぞれについて、メーカの提供する複数のメーカサイズと、それらメーカサイズの商品の実際の寸法である複数の商品実測値と、を対応付ける商品サイズ情報を記憶し、
    　処理手段が、前記商品サイズ情報に基づいて、ユーザの当該商品に係る部位の寸法である部位寸法に適合する商品実測値と、その適合する商品実測値に対応付けられているメーカサイズとを特定する
    商品情報提供方法。     A method of providing product information to be worn on a body part by a server device,
    The storage means stores, for each of a plurality of products, product size information that associates a plurality of manufacturer sizes provided by the manufacturer with a plurality of actual product measurements that are actual dimensions of the products of the manufacturer size,
    Based on the product size information, the processing means identifies a measured product value that matches a part dimension that is a dimension of the part related to the product of the user and a manufacturer size that is associated with the matched actual product measurement value. To provide product information.
  14. 　コンピュータにより実行する、身体の部位に装着する商品の情報を提供するプログラムであって、
    　複数の商品のそれぞれについて、メーカの提供する複数のメーカサイズと、それらメーカサイズの商品の実際の寸法である複数の商品実測値と、を対応付ける商品サイズ情報を読み出す手順と、
    　前記商品サイズ情報に基づいて、ユーザの当該商品に係る部位の寸法である部位寸法に適合する商品実測値と、その適合する商品実測値に対応付けられているメーカサイズとを特定する手順と
    をコンピュータに実行させるための商品情報提供プログラム。
     

          A program that provides information on a product to be worn on a body part, which is executed by a computer,
    For each of a plurality of products, a procedure for reading product size information that associates a plurality of manufacturer sizes provided by the manufacturer and a plurality of actual product measurements that are actual dimensions of the products of the manufacturer sizes,
    Based on the product size information, a product actual value that conforms to a part dimension that is a dimension of a part related to the product of the user, and a procedure that identifies a manufacturer size that is associated with the conforming product actual value A product information providing program to be executed by a computer.


PCT/JP2015/072584 2015-08-07 2015-08-07 Product information service server device, product information service method, and product information service program WO2017026021A1 (en)

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