WO2016202131A1

WO2016202131A1 - Method, system, network management server and mobile client for network management terminal mobilization in communication system

Info

Publication number: WO2016202131A1
Application number: PCT/CN2016/082337
Authority: WO
Inventors: 关孔辉; 张子南
Original assignee: 中兴通讯股份有限公司
Priority date: 2015-06-19
Filing date: 2016-05-17
Publication date: 2016-12-22
Also published as: CN106330486A

Abstract

Disclosed are a method, system, network management server and mobile client for network management terminal mobilization in a communication system. The method comprises: establishing, by a network management server, a communication connection with a mobile client held by an operation and maintenance person; performing an access authentication on the mobile client after the communication connection is established; and if the mobile client passes the authentication, providing an information service for the mobile client.

Description

Method, system, network management server and mobile client for mobile system network management terminal mobility

Technical field

The present application relates to, but is not limited to, the field of communication technologies, and in particular, to a method, a system, a network management server, and a mobile client for mobilizing a network management terminal of a communication system.

Background technique

The communication system is generally composed of a plurality of network elements and corresponding network management systems, and provides services to users through network elements, and manages and maintains services through network management. The network management consists of multiple servers and clients, and is usually located in the network management center. The network management center's duty guards are responsible for the uninterrupted monitoring system and processing each transaction to ensure the normal provision of the business.

The roles involved in network management generally include: network management personnel, network element guards, and outside line processing personnel. Through the cooperation of these three roles, each business problem is solved and a normal service is provided to the user. Generally speaking, the network element guards and the outside line processing personnel cannot see the network management equipment, so that they can only obtain the equipment information by communicating with the network management personnel or using the locally recorded materials. Because communication is involved, at some times, poor communication or high communication costs can cause delays in troubleshooting, affect network stability, and reduce user experience.

Summary of the invention

The following is an overview of the topics detailed in this document. This Summary is not intended to limit the scope of the claims.

The embodiments of the present invention provide a method, a system, a network management server, and a mobile client for mobilizing a network management terminal of a communication system, which are used to facilitate communication, reduce communication costs, and improve communication efficiency.

A method for mobilizing a network management terminal of a communication system is applied to a network management server side, and the method includes:

Establish a communication connection with the mobile client held by the operation and maintenance personnel.

The mobile client performs access authentication, and when the authentication is passed, provides information services for the mobile client.

Optionally, the established communication connection is a persistent communication connection.

Optionally, providing information services for mobile clients, including:

Obtain the jurisdiction of the operation and maintenance personnel holding the mobile client.

Proactively pushing specific operation and maintenance information within the jurisdiction to the mobile client, and/or receiving an information service request sent by the mobile client, and if the information service request does not exceed the jurisdiction And feeding back the requested information to the mobile client.

Optionally, the information service request includes one or more of the following requests: an information query request and a network element test request.

Optionally, the method further includes: encrypting the provided information when providing the information service for the mobile client.

A method for mobilizing a network management terminal of a communication system is applied to a mobile client side of an operation and maintenance personnel, and the method includes:

Establish a communication connection with the network management server.

After the access request is made to the network management server, and after accessing the network management server, the information is obtained according to the information service provided by the network management server.

Optionally, the communication connection established with the network management server is a persistent communication connection.

Optionally, the obtaining information according to the information service provided by the network management server includes:

Receiving specific operation and maintenance information that the network management server actively pushes to the mobile client, and/or sending an information service request to the network management server, and receiving the requested information that the network management server feeds back to the mobile client.

A network management server, comprising:

The first communication establishing module is configured to establish a communication connection with the mobile client held by the operation and maintenance personnel.

The access authentication module is configured to perform access authentication on the mobile client, and when the authentication is passed, the information service module is triggered.

Information service module, set to provide information services for mobile clients.

Optionally, the information service module includes:

The information acquisition sub-module is configured to obtain the jurisdiction of the operation and maintenance personnel holding the mobile client.

a service providing submodule configured to actively push the mobile client to the jurisdiction Specific operation and maintenance information, and/or receiving an information service request sent by the mobile client, and feeding back the requested information to the mobile client if the information service request does not exceed the jurisdiction.

Optionally, the information service module is further configured to: when the information service module provides an information service for the mobile client, encrypt the provided information.

A mobile client that includes:

The second communication establishing module is configured to establish a communication connection with the network management server.

The access request module is configured to initiate an access request to the network management server.

The information obtaining module is configured to obtain information according to an information service provided by the network management server after the mobile client accesses the network management server.

Optionally, the information obtaining module performs information acquisition according to the information service provided by the network management server, and includes: receiving specific operation and maintenance information that the network management server actively pushes to the mobile client, and/or sending the information service to the network management server. Requesting and receiving the requested information that the network management server feeds back to the mobile client.

A communication system network management terminal mobility system, the system comprising: the network management server and the mobile client.

A computer readable storage medium storing computer executable instructions that, when executed by a processor, implement the method of traversing the communication system network management terminal.

The embodiment of the present invention opens a corresponding interface for the operation and maintenance personnel on the network management server, so that the operation and maintenance personnel can log in to the network management server according to the mobile client that is held, and obtain information from the network management server that the operation and maintenance personnel need or the network management server actively pushes. . This communication method reduces people's participation and reduces communication costs. At the same time, it can minimize the content that needs to be communicated, thereby improving collaboration efficiency, reducing troubleshooting time and improving service quality.

BRIEF abstract

1 is a flowchart of a method for mobilizing a network management terminal of a communication system according to Embodiment 1 of the present invention;

2 is a flowchart of a method for mobilizing a network management terminal of a communication system according to Embodiment 2 of the present invention;

3 is a system architecture diagram of an application of the method according to Embodiment 3 of the present invention;

4 is a structural diagram of a networked client mobile networking in the third embodiment of the present invention;

FIG. 5 is a schematic diagram of a major alarm page of a mobile client according to Embodiment 3 of the present invention; FIG.

6 is a schematic diagram of a blackout information page of a mobile client according to Embodiment 3 of the present invention;

7 is a schematic diagram of a test information page of the mobile client 112 according to Embodiment 3 of the present invention;

8 is a structural block diagram of a network management server according to Embodiment 4 of the present invention;

FIG. 9 is a structural block diagram of a mobile client according to Embodiment 5 of the present invention.

Embodiments of the invention

Embodiments of the present invention will be described in detail below with reference to the accompanying drawings. It should be noted that, in the case of no conflict, the features in the embodiments and the embodiments in the present application may be arbitrarily combined with each other.

Embodiment 1

The embodiment of the invention provides a method for mobilizing a network management terminal of a communication system, which is applied to the network management server side. As shown in FIG. 1 , the method includes steps S101-S102:

Step S101, establishing a communication connection with the mobile client held by the operation and maintenance personnel.

In this step, establishing a communication connection with the mobile client held by the operation and maintenance personnel includes: monitoring a connection request sent by the mobile client held by the operation and maintenance personnel according to the pre-agreed communication protocol, and establishing a connection with the mobile client based on the connection request Communication connection. Among them, the pre-agreed communication protocol is preferably but not limited to the Socket protocol.

In addition, in order for the network management server to continuously provide information services for the mobile client, optionally, the established communication connection is a persistent communication connection.

Step S102: Perform access authentication on the mobile client, and provide an information service for the mobile client after the authentication is passed.

In this step, the information service provided for the mobile client is a service customized in advance according to the needs of the operation and maintenance personnel.

Optionally, in this step, providing information services for the mobile client includes but is not limited to:

Proactively pushing specific operation and maintenance information within the jurisdiction to the mobile client. and / or,

Receiving an information service request sent by the mobile client, and feeding back the requested information to the mobile client if the information service request does not exceed the jurisdiction.

The information service request includes, but is not limited to, an information query request and a test request for the specified network element. When receiving the request sent by the mobile client as a test request for the specified network element, the network management server initiates a test to the designated network element, and returns the test result to the mobile client.

In this embodiment, the specific operation and maintenance information and the information queried by the mobile client may be selected by the operation and maintenance personnel as the information that needs to be moved most. Such as: the major alarm information of the equipment operation in the jurisdiction, the power outage of the equipment in the jurisdiction and the situation of the power failure.

Optionally, in this embodiment, in order to increase information security, when the information service is provided for the mobile client, the provided information is encrypted.

In summary, the embodiment of the present invention opens a corresponding interface for the operation and maintenance personnel on the network management server, so that the operation and maintenance personnel can log in to the network management server according to the mobile client that is held, and obtain the operation and maintenance personnel or the network management server from the network management server. Proactively pushed information. This communication method reduces people's participation and reduces communication costs. At the same time, it can minimize the content that needs to be communicated, thereby improving collaboration efficiency, reducing troubleshooting time and improving service quality.

Embodiment 2

An embodiment of the present invention provides a method for mobilizing a network management terminal of a communication system, which is applied to a mobile client side of an operation and maintenance personnel. As shown in FIG. 2, the method includes steps S201-S202:

Step S201, establishing a communication connection with the network management server.

In this step, the mobile client sends a connection request to the network management server according to the pre-agreed communication protocol, so as to establish a communication connection with the network management server. The pre-agreed communication protocol is preferably, but not limited to, a Socket protocol.

In step S202, an access request is initiated to the network management server, and after accessing the network management server, the information is obtained according to the information service provided by the network management server.

In this step, information is obtained according to the information service provided by the network management server, including:

Receiving specific operation and maintenance information that the network management server actively pushes to the mobile client, and/or sending an information service request to the network management server, and receiving feedback from the network management server to the mobile client. Relevant information requested.

The information service request includes, but is not limited to, an information query request and a test request for the specified network element.

In summary, the operation and maintenance personnel only need to log in to the network management server through the mobile client to monitor the operation of the devices in the jurisdiction, which reduces the participation of people and reduces the communication cost. At the same time, the communication needs can be minimized. Content, thereby improving collaboration efficiency, reducing troubleshooting time and improving service quality.

Embodiment 3

The embodiment of the invention provides a method for mobilizing a network management terminal of a communication system, which is applied to a system including a network management server and a plurality of mobile clients (such as mobile phones), as shown in FIG. 3, which is a system architecture diagram. In this embodiment, the accessed interface is provided on the network management server side, and part of the information in the database can be obtained through the interface. On the mobile client side, according to the needs of the operation and maintenance personnel, the operation and maintenance personnel can use these applications to access the network management server according to the operation of the operation and maintenance personnel on the mobile client interface. Information and present information. The mobile client communicates with the network management server through the public mobile network, and the communication protocol therebetween adopts a TCP-based socket protocol. Encryption can be considered in communication to improve security.

Embodiments of the present invention include both an implementation of a communication method and an implementation of a scenario. The implementation of the communication method includes two parts of the network management server and the mobile client, and the networking structure diagram thereof is shown in FIG. 4 .

1. Network management server;

The network management server communicates with the mobile client using the Socket protocol. The network management server is the server side of the Socket, and it will continue to listen for Socket requests on the Socket port. After the connection is established, it supports the following features:

1) Log in to the mobile client for secure authentication. If the authentication fails, the Socket connection is removed. If the certification is successful, continue to serve.

2) Respond to the command to log in to the mobile client. In the embodiment of the present invention, multiple queries or commands sent to the network management server are executed by the network management server, and the execution result is returned.

3) Push the necessary information to the mobile client based on the user information holding the mobile client.

2. Mobile client;

The mainstream Android and iOS platforms provide a Socket interface, and the mobile client can communicate with the network management server through the Socket interface. Take the Android-based mobile phone as an example. After logging in to the mobile client's APP, the user establishes a Socket connection with the network management server to support:

1) Send a Socket request to the network management server.

2) After the connection is established and the authentication is passed, the network management server queries the information or executes the specified command.

3) Receive data pushed by the network management server. For example, obtain important alarm information of the NE.

The implementation of the scenario of the method in this embodiment is described as follows:

Two maintenance personnel are defined in the present invention, one is a network element guard and the other is an outside line processing personnel. When the embodiment of the present invention is applied, multiple application scenarios are generated. All application scenarios are simple and practical, and do not pursue the full replication of the network management client. In the following, a plurality of work scenarios are defined for the above two types of personnel, and the device information to be acquired is analyzed, and finally the corresponding mobile client application is customized, and the required information is provided to the personnel through the mobile client application, thereby reducing communication content.

1. Network element guards

Scenario 1: A major alarm condition for equipment operation in the jurisdiction.

The network element guards have multiple transactions, and cannot guarantee that they are always on the edge of the network element. If the mobile client (mobile phone) page can display the major alarms of the equipment in the jurisdiction, it will be great for maintenance. Increase convenience and increase work efficiency. For this:

Interfaces that the network management server needs to support:

1) Interface to identify user identity information.

2) Query the interface of major alarm information of the equipment in the jurisdiction.

The mobile client needs a custom developed interface, as shown in Figure 5.

After the mobile client logs in to the NMS server, you can view the major alarm information of the device in the area through the page.

Scenario 2: The equipment in the jurisdiction is blacked out and the power is about to be powered off;

When the power system is abnormal, the network element will be powered off. After that, the network element will be powered by the battery. When the battery is insufficiently powered, it needs to be switched to the oil supply in time. If the mobile client (mobile phone) page can display the power outage information of the jurisdiction and provide information on how long the battery can support after the power failure, the maintenance personnel can arrange the oil generator to generate electricity in a timely manner, which is necessary for the normal provision of the guarantee service. big help. For this:

Interfaces that the network management server needs to support:

1) Interface for identifying user identity information (same scenario 1).

2) Check the power supply of the equipment in the jurisdiction, the battery discharge time of the power outage equipment and the estimated power outage time.

The mobile client needs a custom developed interface, as shown in Figure 6.

After the mobile client logs in to the network management server, you can view information such as power supply and battery discharge of the devices in the jurisdiction through the page.

2. Outside line processing staff

Scenario 3: 112 test information of the outside line;

The network element generally provides the ability to test 112. Through this test, the working condition of the inner line and the physical characteristics of the outer line can be obtained. Through it, maintenance personnel can separate whether it is an outside line problem or an inside line problem. If it is an external line problem, the information of the voltage, capacitance, resistance of the outside line and the disconnection distance are very important for the maintenance personnel. If you can query this information through the mobile client (mobile phone) page, it is very helpful for maintenance work. For this:

Interfaces that the network management server needs to support:

1) Interface for identifying user identity information (same scenario 1).

2) 112 tests the external interface, receives the tested port information, and returns the result.

The mobile client needs a custom developed interface, as shown in Figure 7.

After the mobile client logs in to the NMS server, you can start the 112 test of the specified NE through the page and get the test result.

In the embodiment of the present invention, the scenario definition of the network element attendant and the outside line processing personnel includes, but is not limited to, the above three scenarios, as long as it is required, and can be implemented by a simple operation on the mobile client (mobile phone), Defined as a scenario to better serve them. The external line processing personnel include, but are not limited to, the voice service processing personnel. As long as the network element is outside, the outside line maintenance personnel connected to the network element can be included.

Embodiment 4

An embodiment of the present invention provides a network management server, as shown in FIG. 8, including:

The first communication establishing module 810 is configured to establish a communication connection with the mobile client held by the operation and maintenance personnel. Pick up.

The access authentication module 820 is configured to perform access authentication on the mobile client, and trigger the information service module after the authentication is passed.

The information service module 830 is configured to provide an information service for the mobile client.

Based on the above-mentioned structural framework and implementation principle, several alternative embodiments under the above-mentioned structure are given below to refine and optimize the functions of the network management server according to the embodiment of the present invention, so as to implement the implementation of the embodiment of the present invention. Convenient and accurate. It should be noted that, in the case of no conflict, the following features can be arbitrarily combined.

In this embodiment, the first communication establishing module 810 monitors the connection request sent by the mobile client held by the operation and maintenance personnel according to the pre-agreed communication protocol, and establishes a communication connection with the mobile client based on the connection request. The pre-agreed communication protocol is preferably, but not limited to, a Socket protocol.

Optionally, in the embodiment of the present invention, the information service module 830 includes:

The information acquisition sub-module 831 is configured to acquire the jurisdiction of the operation and maintenance personnel holding the mobile client.

The service providing sub-module 832 is configured to actively push the specific operation and maintenance information in the jurisdiction to the mobile client, and/or receive the information service request sent by the mobile client, and the information service request is not In case the jurisdiction is exceeded, the requested information is fed back to the mobile client.

Optionally, in this embodiment, in order to increase information security, the information service module 830 performs encryption processing on the provided information when providing the information service to the mobile client.

Embodiment 5

An embodiment of the present invention provides a mobile client, as shown in FIG. 9, including:

The second communication establishing module 910 is configured to establish a communication connection with the network management server.

The access request module 920 is configured to initiate an access request to the network management server.

The information obtaining module 930 is configured to perform information acquisition according to an information service provided by the network management server after the mobile client accesses the network management server.

Based on the above-mentioned structural framework and implementation principle, several alternative embodiments under the above-mentioned structure are given below to refine and optimize the functions of the mobile client according to the embodiment of the present invention, so as to implement the implementation of the embodiment of the present invention. Convenient and accurate. It should be noted that, in the case of no conflict, the following features can be arbitrarily combined.

In this embodiment, the second communication establishing module 910 sends a connection request to the network management server according to the pre-agreed communication protocol, so as to establish a communication connection with the network management server. The pre-agreed communication protocol is preferably, but not limited to, a Socket protocol.

Optionally, in the embodiment of the present invention, the information obtaining module 930 performs information acquisition according to the information service provided by the network management server, and includes: receiving specific operation and maintenance information that the network management server actively pushes to the mobile client, and/or The network management server sends an information service request and receives the requested information that the network management server feeds back to the mobile client.

The various embodiments in the present application are described in a progressive manner, and the same or similar parts between each embodiment may be referred to each other, and each embodiment focuses on its differences from other embodiments. Especially for the device embodiment, since it is basically similar to the method embodiment, the description is relatively simple, and the relevant parts can be referred to the description of the method embodiment.

A computer readable storage medium storing computer executable instructions, the computer being executable The method of implementing the mobility of the communication system network management terminal when the line instruction is executed by the processor.

One of ordinary skill in the art will appreciate that all or a portion of the steps of the above-described embodiments can be implemented using a computer program flow, which can be stored in a computer readable storage medium, such as on a corresponding hardware platform (eg, The system, device, device, device, etc. are executed, and when executed, include one or a combination of the steps of the method embodiments.

Alternatively, all or part of the steps of the above embodiments may also be implemented by using an integrated circuit. These steps may be separately fabricated into individual integrated circuit modules, or multiple modules or steps may be fabricated into a single integrated circuit module. achieve.

The devices/function modules/functional units in the above embodiments may be implemented by a general-purpose computing device, which may be centralized on a single computing device or distributed over a network of multiple computing devices.

When the device/function module/functional unit in the above embodiment is implemented in the form of a software function module and sold or used as a stand-alone product, it can be stored in a computer readable storage medium. The above mentioned computer readable storage medium may be a read only memory, a magnetic disk or an optical disk or the like.

Industrial applicability

Claims

A method for mobilizing a network management terminal of a communication system is applied to a network management server side, and the method includes:

Establish a communication connection with the mobile client held by the operation and maintenance personnel;

Performing access authentication on the mobile client, and providing information services for the mobile client after the authentication is passed.
The method for mobilizing a network management terminal of a communication system according to claim 1, wherein the providing the information service for the mobile client comprises:

Obtaining the jurisdiction of the operation and maintenance personnel holding the mobile client;

Proactively pushing specific operation and maintenance information within the jurisdiction to the mobile client, and/or receiving an information service request sent by the mobile client, and if the information service request does not exceed the jurisdiction Next, the requested information is fed back to the mobile client.
The method for mobilizing a network management terminal of a communication system according to claim 2, wherein the information service request comprises one or more of the following: an information query request and a network element test request.
The method for mobilizing a network management terminal of a communication system according to any one of claims 1 to 3, wherein the method further comprises: encrypting the provided information when providing the information service to the mobile client.
A method for mobilizing a network management terminal of a communication system is applied to a mobile client side of an operation and maintenance personnel, and the method includes:

Establish a communication connection with the network management server;

An access request is initiated to the network management server, and after accessing the network management server, information is obtained according to the information service provided by the network management server.
The method for mobilizing a network management terminal of a communication system according to claim 5, wherein the obtaining information according to the information service provided by the network management server comprises:

Receiving specific operation and maintenance information that the network management server actively pushes to the mobile client, and/or sending an information service request to the network management server, and receiving the requested information that the network management server feeds back to the mobile client.
A network management server, comprising:

The first communication establishing module is configured to establish a communication connection with the mobile client held by the operation and maintenance personnel;

The access authentication module is configured to perform access authentication on the mobile client, and when the authentication is passed, touch Send information service module;

An information service module configured to provide an information service for the mobile client.
The network management server of claim 7, wherein the information service module comprises:

The information acquisition sub-module is configured to obtain the jurisdiction of the operation and maintenance personnel holding the mobile client;

a service providing submodule, configured to actively push specific operation and maintenance information within the jurisdiction to the mobile client, and/or receive an information service request sent by the mobile client, and request the information service not In case the jurisdiction is exceeded, the requested information is fed back to the mobile client.
The network management server of claim 8, wherein the information service request comprises one or more of the following: an information query request and a network element test request.
The network management server according to any one of claims 7 to 9, wherein the information service module is further configured to: when the information service module provides an information service for the mobile client, encrypt the provided information.
A mobile client that includes:

a second communication establishing module, configured to establish a communication connection with the network management server;

An access request module, configured to initiate an access request to the network management server;

The information obtaining module is configured to perform information acquisition according to the information service provided by the network management server after the mobile client accesses the network management server.
The mobile client according to claim 11, wherein the information acquisition module performs information acquisition according to the information service provided by the network management server, and includes: receiving specific operation and maintenance information that the network management server actively pushes to the mobile client. And/or, sending an information service request to the network management server, and receiving the requested information that the network management server feeds back to the mobile client.
A communication system network management terminal mobility system, the system comprising: the network management server according to any one of claims 7 to 10, and the mobile client according to any one of claims 11 to 12.
A computer readable storage medium storing computer executable instructions, the method of implementing the mobile system network management terminal mobilization according to any one of claims 1 to 4 when executed by a processor, and a claim The method for mobilizing a network management terminal of a communication system according to any one of 5 to 6.