WO2016177232A1

WO2016177232A1 - Group service control method and system

Info

Publication number: WO2016177232A1
Application number: PCT/CN2016/078330
Authority: WO
Inventors: 张文召; 黄小兵; 沈蕾
Original assignee: 中兴通讯股份有限公司
Priority date: 2015-07-17
Filing date: 2016-04-01
Publication date: 2016-11-10
Also published as: CN106357594B; CN106357594A

Abstract

Disclosed are a group service control method and system, the method comprises: when a user of a group sends a service request involving the group, acquiring a service policy corresponding to the group on the basis of the credit rating of the group; judging, according to the service policy, whether the service request satisfies allowed predetermined conditions, and returning a service request passing response to the user of the group when the service request satisfies the allowed predetermined conditions. A service request rejection response is returned to the user of the group when the service request does not satisfy the allowed predetermined conditions.

Description

Group business control method and system

Technical field

This application relates to, but is not limited to, internet technology.

Background technique

In the RCS (Rich Communication Suite) messaging service, the group is a circle for information exchange organized by family members or friends with the same hobbies. Here, you can provide better communication and information sharing experience. Everyone can invite friends to create their own groups, choose your favorite topics and share and communicate with people in the group.

Because the information exchange within the group is convenient and secret, the group users are generally more active than the non-group users, and the amount of information exchange is larger, which brings some security risks of information exchange. Based on the consideration of information security management, it is necessary to impose a certain degree of security restrictions on the size, information content, and amount of information sent by the group.

Summary of the invention

The following is an overview of the topics detailed in this document. This Summary is not intended to limit the scope of the claims.

In the related art, the general security management method is to perform security filtering on the information content in the group by setting a system level threshold. Setting the system level threshold means that the security filtering thresholds of all groups are the same.

Set the system-level threshold to limit the services in the group and perform security filtering on the content. The feature is simple implementation. All users and groups use the same threshold. All message content is analyzed and filtered according to unified standards and policies. The problem with this method is that a group with a good credit record cannot enjoy better service and more business capabilities. A group with a good credit rating and a poor credit rating has no distinction in business use, which does not reflect a high credit rating group. The advantage is not conducive to improving the user stickiness and ARPU (Average Revenue Per User) value of using the group service.

This paper provides a group service control method and system to achieve group service differentiation and improve user experience.

A method of group service, the method comprising:

When a user of the group sends a service request related to the group, acquiring a corresponding service policy of the group according to the credit level of the group;

Determining whether the service request satisfies the allowed predetermined condition according to the service policy, and returning a service request response response to the user of the group when the service request satisfies the allowed predetermined condition.

Optionally,

The service request carries a group identifier;

Before the obtaining the corresponding business policy of the group according to the credit rating of the group, the method further includes:

Obtaining a credit rating of the group according to the group identifier.

Optionally,

Determining, according to the service policy, whether the service request satisfies an allowed predetermined condition, and when the service request satisfies an allowed predetermined condition, returning a service request response response to the group includes:

Determining whether the service request satisfies all the policy items of the service policy, and when the service request satisfies all the policy items of the service policy, returning a service request response response to the group;

The business policy includes one or more of the following policy items:

Group size limit, message content type restrictions within the group, message blocking review level restrictions within the group, and message delivery limit within the group.

Optionally,

The method further includes:

When any one of the credit evaluation parameters of the group is updated, the credit rating of the group is re-determined according to the predetermined rule and the updated credit evaluation parameter.

Optionally,

The credit evaluation parameter includes one or more of the following parameters:

Group administrator credit rating, group member credit rating, group user count, and group complaint data.

A control system for a group service, the system comprising:

a policy management module, configured to: when a user of the group sends a service request related to the group, obtain a corresponding service policy of the group according to a credit level of the group;

The service processing module is configured to: determine, according to the service policy, whether the service request satisfies an allowed predetermined condition, and return a service request to the user of the group by using a response when the service request satisfies the allowed predetermined condition .

Optionally,

The service request carries a group identifier;

The system also includes a credit management module;

The credit management module is configured to: acquire a credit rating of the group according to the group identifier.

Optionally,

The service processing module is configured to: determine, according to the service policy, whether the service request satisfies an allowed predetermined condition, and when the service request satisfies an allowed predetermined condition, returning a service request to the group by the response is Means:

The business policy includes one or more of the following policy items:

Optionally,

The credit management module is further configured to: when any one of the credit evaluation parameters of the group is updated, re-determine the credit rating of the group according to the predetermined rule and the updated credit evaluation parameter.

Optionally,

Group administrator credit rating, group member credit rating, group user count, and group complaints according to.

A computer readable storage medium storing computer executable instructions for performing the method of any of the above.

The above solution realizes the differentiated control of the group service through different group credit levels, and improves the value of the user experience and the group service.

Other aspects will be apparent upon reading and understanding the drawings and detailed description.

BRIEF abstract

1 is a flowchart of a method for controlling a group service in Embodiment 1;

2 is a flowchart of a method for controlling another group service in the first embodiment;

FIG. 3 is a schematic structural diagram of a control system of a group service in Embodiment 2.

Embodiments of the invention

Embodiments of the present application will be described in detail below with reference to the accompanying drawings. It should be noted that, in the case of no conflict, the features in the embodiments and the embodiments in the present application may be arbitrarily combined with each other.

Embodiment 1

As shown in FIG. 1 , this embodiment provides a method for controlling a group service, where the method includes:

Step S11: When a user of the group sends a service request related to the group, acquiring a corresponding service policy of the group according to the credit level of the group;

Step S12: Determine, according to the service policy, whether the service request satisfies the allowed predetermined condition, and return a service request response response to the user of the group when the service request satisfies the allowed predetermined condition.

When the service request does not satisfy the allowed predetermined condition, a service request rejection response is returned to the user of the group.

And determining, by the service request, whether all the policy items of the service policy are met, and when the service request satisfies all the policy items of the service policy, returning a service request response response to the group;

The business policy includes one or more of the following policy items:

Group size limit, message content type restrictions within the group, message blocking review level restrictions within the group, and message delivery limit within the group. The limitation of multiple service capabilities in the policy configuration can be configured in combination. A single policy matches a single group credit rating, but allows multiple business capability limit combinations. Group policies can be flexibly configured, policies can be added, deleted, and modified, and policies are related to group credit ratings.

as shown in picture 2,

Optionally, the service request carries a group identifier; the method further includes:

Step S10: Acquire a credit rating of the group according to the group identifier.

Optionally, the method further includes:

Step S13: When any one of the credit evaluation parameters of the group is updated, the credit rating of the group is re-determined according to the predetermined rule and the updated credit evaluation parameter.

In this embodiment, the credit evaluation parameter includes one or more of the following parameters:

Groups are assigned different levels depending on the credit.

For example, you can set the source of a group credit score as follows:

The group administrator personal credit score Cm plus points, the weight is W1.

Group members other than the group administrator have an average credit score of Ca plus a weight of W2.

The number of users in the group is unsafe, and the number of users is divided into multiple levels according to a certain threshold. The number of layers and the threshold can be configured. Different levels correspond to different scores Vx, and the more users, the more unsafe. The number of users security scores is W3.

The complaint platform unsafely deducted the complaints of the group, including the number of complaints Nx and the severity, the severity of the complaint was divided into multiple levels, and the number of levels was configurable. The severity of different levels corresponds to different scores Tx, and the security score of complaints is W4.

Correction value Y. The default correction values for all groups are the same, for example 50 points. The administrator can modify the correction value according to special circumstances.

Among them, the group administrator personal credit score and the group member credit score are obtained from the BOSS system, the group Complaint information is obtained from the complaints platform.

Then the group's credit security score Cg is:

The group credit rating is divided into multiple levels according to the group's credit score, and the level number and the score threshold are configurable. The higher the credit score, the higher the credit rating. The system automatically updates the credit rating based on the group's credit score.

For example, when the group administrator credit level update, the group member credit level update, the complaint platform has a group service complaint processing result, and the number of group users changes, the group credit level is calculated and updated according to the configured calculation method and parameters.

Business administrators can also maintain credit correction values for individual groups locally.

The technical solutions of the embodiments of the present invention are further described below in conjunction with actual scenarios.

The operations on the group server, including inviting users to join the group, users actively joining the group, and sending messages within the group, need to be authenticated. At the same time, the group policy is queried according to the credit level. If a policy is hit, the threshold of the service capability limit corresponding to the policy is obtained, and it is analyzed whether the current group operation is allowed, and if it is allowed, 200 OK is returned, otherwise 403 is rejected. If no policy is hit, it is executed by the default policy.

For example, the group credit level is 2, and the policy with the credit level 2 is configured in the group policy, and the threshold of the corresponding service capability limit of the policy is obtained at this time; if the policy with the credit level 2 is not configured in the group policy , the default default policy is used as the group policy for this credit rating.

The control method of the group service can adopt the following processing flow:

Step 1: In the RCS group chat service, when there is a group sending a message, inviting others to join the group, and actively joining the group's service request, the service request is analyzed and authenticated, and the request message carries the group ID, and the current group operation is performed. Types of;

Step 2: Query the group credit level according to the group ID, and then query the group policy according to the group credit level. If the policy is hit, the threshold of the corresponding policy is obtained. If there is no hit, the threshold of the default policy is taken.

Step 3: Analyze and calculate each indicator of the current group operation, and compare with the obtained group policy threshold.

Step 4: If each item does not exceed the threshold, the release is notified.

Step 5: If any of the indicators exceeds the threshold, the notification is rejected. The business processing ends.

The embodiment of the invention further provides a computer readable storage medium storing computer executable instructions for performing the above method.

Embodiment 2

As shown in FIG. 3, an embodiment of the present invention further provides a group service control system, where the system includes:

The policy management module 11 is configured to: when a user of the group sends a service request related to the group, obtain a corresponding service policy of the group according to the credit level of the group;

The policy management module 11 is configured to: manage the group service capability restriction policy based on the group credit level, including policy addition, policy deletion, and policy modification, and the policy is related to the group credit level. When a user of the group sends a service request related to the group, the corresponding business policy of the group is obtained according to the credit rating of the group.

The service processing module 12 is configured to: determine, according to the service policy, whether the service request satisfies an allowed predetermined condition, and return a service request to the user of the group when the service request satisfies the allowed predetermined condition response.

Optionally,

The service request carries a group identifier;

The system also includes a credit management module 13;

The credit management module 13 is configured to acquire a credit rating of the group according to the group identifier.

Optionally,

The service processing module 12 is configured to:

The business policy includes one or more of the following policy items:

Optionally,

The credit management module 13 is further configured to: when any one of the credit evaluation parameters of the group is updated, re-determine the credit rating of the group according to the predetermined rule and the updated credit evaluation parameter.

Optionally,

The above description is only an alternative embodiment of the present invention, and is not intended to limit the present invention, and various modifications and changes can be made to the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and scope of the present invention are intended to be included within the scope of the present invention. One of ordinary skill in the art will appreciate that all or a portion of the steps described above can be accomplished by a program that instructs the associated hardware, such as a read-only memory, a magnetic or optical disk, and the like. Optionally, all or part of the steps of the foregoing embodiments may also be implemented by using one or more integrated circuits. Accordingly, the modules/units in the foregoing embodiments may be implemented in the form of hardware or in the form of software functional modules. achieve. This application is not limited to any specific combination of hardware and software.

Industrial applicability

The embodiment of the invention realizes the differentiated control of the group service through different group credit levels, and improves the value of the user experience and the group service.

Claims

A method for controlling a group service, the method comprising:

When a user of the group sends a service request related to the group, acquiring a corresponding service policy of the group according to the credit level of the group;

Determining whether the service request satisfies the allowed predetermined condition according to the service policy, and returning a service request response response to the user of the group when the service request satisfies the allowed predetermined condition.
The method of claim 1 wherein:

The service request carries a group identifier;

Before the obtaining the corresponding business policy of the group according to the credit rating of the group, the method further includes:

Obtaining a credit rating of the group according to the group identifier.
The method of claim 1 wherein:

Determining, according to the service policy, whether the service request satisfies an allowed predetermined condition, and when the service request satisfies an allowed predetermined condition, returning a service request response response to the group includes:

Determining whether the service request satisfies all the policy items of the service policy, and when the service request satisfies all the policy items of the service policy, returning a service request response response to the group;

The business policy includes one or more of the following policy items:

Group size limit, message content type restrictions within the group, message blocking review level restrictions within the group, and message delivery limit within the group.
The method of any one of claims 1 to 3, the method further comprising:

When any one of the credit evaluation parameters of the group is updated, the credit rating of the group is re-determined according to the predetermined rule and the updated credit evaluation parameter.
The method of claim 4 wherein:

The credit evaluation parameter includes one or more of the following parameters:

Group administrator credit rating, group member credit rating, group user count, and group complaints according to.
A control system for a group service, the system comprising:

a policy management module, configured to: when a user of the group sends a service request related to the group, obtain a corresponding service policy of the group according to a credit level of the group;

The service processing module is configured to: determine, according to the service policy, whether the service request satisfies an allowed predetermined condition, and return a service request to the user of the group by using a response when the service request satisfies the allowed predetermined condition .
The system of claim 6 wherein:

The service request carries a group identifier;

The system also includes a credit management module;

The credit management module is configured to: acquire a credit rating of the group according to the group identifier.
The system of claim 6 wherein:

The service processing module is set to:

Determining whether the service request satisfies all the policy items of the service policy, and when the service request satisfies all the policy items of the service policy, returning a service request response response to the group;

The business policy includes one or more of the following policy items:

Group size limit, message content type restrictions within the group, message blocking review level restrictions within the group, and message delivery limit within the group.
A system as claimed in any one of claims 6 to 8 wherein:

The credit management module is further configured to: when any one of the credit evaluation parameters of the group is updated, re-determine the credit rating of the group according to the predetermined rule and the updated credit evaluation parameter.
The system of claim 9 wherein:

The credit evaluation parameter includes one or more of the following parameters:

Group administrator credit rating, group member credit rating, group user count, and group complaint data.