WO2016165389A1 - Screen exception handling method, handling device, and terminal - Google Patents

Screen exception handling method, handling device, and terminal Download PDF

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WO2016165389A1
WO2016165389A1 PCT/CN2015/098340 CN2015098340W WO2016165389A1 WO 2016165389 A1 WO2016165389 A1 WO 2016165389A1 CN 2015098340 W CN2015098340 W CN 2015098340W WO 2016165389 A1 WO2016165389 A1 WO 2016165389A1
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processing
usb
terminal
user
mode
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PCT/CN2015/098340
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French (fr)
Chinese (zh)
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李丽
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中兴通讯股份有限公司
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/725Cordless telephones

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  • the method before the performing the corresponding processing according to the processing policy, the method further includes:
  • the entering the USB debugging mode includes:
  • the user can configure the processing policy according to his own usage habits, so that when the touch screen of the terminal is abnormal, different processing modes are selected to perform the screen abnormality processing.
  • the terminal effectively provides the call processing method and the timely backup of the personal information by the user's custom touch screen invalidity or software defect caused by the touch screen abnormality setting. To avoid the loss of important information and the omission of emergency call processing.
  • the user can configure the processing policy of the terminal according to the usage habits of the user, so as to perform different processing modes when the screen is abnormal, and the configurable processing strategies include:

Abstract

Provided in the embodiments of the present invention is a screen exception handling method used for a terminal having a touchscreen, said handling method comprising: in the case of a screen exception, receiving a user instruction; according to the received user instruction, obtaining a pre-stored handling policy; obtaining the pre-stored handling policy; said user instruction being used for instructing said terminal to handle the screen exception; according to said handling policy, completing the corresponding handling.

Description

屏幕异常的处理方法、处理装置和终端Screen abnormality processing method, processing device and terminal 技术领域Technical field
本发明涉及通信领域,尤其涉及一种屏幕异常的处理方法、处理装置和终端。The present invention relates to the field of communications, and in particular, to a method, a processing device, and a terminal for processing a screen abnormality.
背景技术Background technique
本申请发明人在实现本申请实施例技术方案的过程中,至少发现相关技术中存在如下技术问题:In the process of implementing the technical solutions of the embodiments of the present application, at least the following technical problems exist in the related technologies:
生活中,手机等终端的用途越来越广泛,里面存储信息也越来越多,比如联系人记录、短信记录、备忘记录、照片、工作资料、游戏等等。然而终端的屏幕相对比较脆弱,有时会遇到各类异常情况,比如进水、跌落、老化或者终端软件缺陷故障等等,从而会导致终端的触摸屏失效等屏幕异常情况的发生。为此各个品牌运营商也针对触摸屏问题对用户做了各种促销,比如购机时加换屏优惠活动等。首先,去购机处进行换屏处理也需要时间和精力,而且很多人在权衡性价比后,会选择重新购机。但并不是所有用户都有对终端进行数据同步的习惯,在这种情况下,屏幕无效的突发性意外,会造成终端里的联系人记录、短信记录、照片、工作资料、游戏等资料不能进行备份,也会导致来电不能及时接听等情况,给用户带来很大的不便。然而,相关技术中并未存在针对该屏幕异常的有效解决方案。In life, mobile phones and other terminals are more and more widely used, and more and more information is stored therein, such as contact records, short message records, memo records, photos, work materials, games, and the like. However, the screen of the terminal is relatively fragile, and sometimes encounters various abnormal conditions, such as water ingress, drop, aging, or terminal software defect failure, etc., which may cause screen abnormalities such as failure of the touch screen of the terminal. To this end, various brand operators have also made various promotions for users on the touch screen problem, such as adding screen replacement activities during purchase. First of all, it takes time and effort to go to the machine to change screens, and many people will choose to re-purchase after weighing the price. However, not all users have the habit of synchronizing data with the terminal. In this case, the sudden accident of the screen is invalid, which may result in contact records, SMS records, photos, work materials, games, etc. in the terminal. Backing up will also cause the caller to be unable to answer in time, which will bring great inconvenience to the user. However, there is no effective solution for this screen abnormality in the related art.
发明内容Summary of the invention
有鉴于此,本发明实施例希望提供一种屏幕异常的处理方法、处理装置和终端,能够解决屏幕异常情况下的终端无法处理的问题。In view of this, the embodiment of the present invention is to provide a processing method, a processing device, and a terminal for a screen abnormality, which can solve the problem that the terminal cannot handle in the abnormal situation of the screen.
本发明实施例的技术方案是这样实现的: The technical solution of the embodiment of the present invention is implemented as follows:
一种屏幕异常的处理方法,应用于具有触摸屏幕的终端,所述处理方法包括:A method for processing a screen abnormality is applied to a terminal having a touch screen, and the processing method includes:
在所述触摸屏幕异常的情况下,接收用户指令,根据接收的用户指令获取预先存储的处理策略,所述用户指令用于指示所述终端进行屏幕异常的处理;根据所述处理策略执行对应的处理。Receiving, in the case of the abnormality of the touch screen, a user instruction, and acquiring a pre-stored processing policy according to the received user instruction, where the user instruction is used to instruct the terminal to perform a screen abnormality process; and the corresponding processing is performed according to the processing policy. deal with.
上述方案中,所述接收用户指令包括:In the above solution, the receiving user instruction includes:
检测接收到的用户指令;Detecting received user instructions;
当接收到的用户指令与预先设置的用户指令一致时,根据接收的用户指令获取预先存储的处理策略。When the received user instruction coincides with the preset user command, the pre-stored processing policy is acquired according to the received user instruction.
上述方案中,所述根据所述处理策略执行对应的处理之前还包括:In the above solution, before the performing the corresponding processing according to the processing policy, the method further includes:
采集用户的身份识别信息,对所述身份识别信息进行验证;Collecting identification information of the user, and verifying the identification information;
相应的,确定所述身份识别信息验证通过时,根据所述处理策略执行对应的处理。Correspondingly, when it is determined that the identification information is verified, the corresponding processing is performed according to the processing policy.
上述方案中,所述处理策略包括以下至少之一:In the above solution, the processing strategy includes at least one of the following:
进入通用串行总线USB调试模式,其中,所述USB调试模式为将待备份的数据进行备份得到备份数据,并在检测到数据传输指令时,通过USB接口将所述备份数据发送至目标终端;Entering the universal serial bus USB debugging mode, wherein the USB debugging mode is to back up the data to be backed up to obtain backup data, and when the data transmission instruction is detected, send the backup data to the target terminal through the USB interface;
开启无线通信接口,通过所述无线通信接口将待备份的数据同步至云服务器或目标终端;Turning on a wireless communication interface, and synchronizing data to be backed up to the cloud server or the target terminal through the wireless communication interface;
开启自动呼叫模式,其中,所述自动呼叫模式包括:当接收来电时根据预设的转移号码进行呼叫转移或自动接听;Turning on an automatic call mode, wherein the automatic call mode includes: performing call transfer or automatic answering according to a preset transfer number when receiving an incoming call;
重启所述终端。Restart the terminal.
上述方案中,所述进入USB调试模式包括:In the above solution, the entering the USB debugging mode includes:
获取预先设置的USB调试脚本,执行所述USB调试脚本进入所述USB调试模式,所述USB调制脚本包括根据用户开启USB调试模式的操作预先 录制的脚本文件;Obtaining a preset USB debugging script, and executing the USB debugging script to enter the USB debugging mode, where the USB modulation script includes an operation according to a user opening a USB debugging mode Recorded script file;
或获取预先设置的USB调试模式标识位,根据所述USB调试模式标识位进入USB调试模式。Or obtain a preset USB debug mode flag, and enter the USB debug mode according to the USB debug mode flag.
一种屏幕异常的处理装置,应用于具有触摸屏幕的终端,所述处理装置包括:接收模块和处理模块;其中,A processing device for a screen abnormality is applied to a terminal having a touch screen, the processing device comprising: a receiving module and a processing module; wherein
所述接收模块,配置为在所述触摸屏幕异常的情况下,接收用户指令时,根据接收的用户指令获取预先存储的处理策略,所述用户指令用于指示所述终端进行屏幕异常的处理;The receiving module is configured to acquire a pre-stored processing policy according to the received user instruction when the user receives the user instruction, where the user instruction is used to instruct the terminal to perform a screen abnormality processing;
所述处理模块,配置为根据所述处理策略执行对应的处理。The processing module is configured to perform a corresponding process according to the processing policy.
上述方案中,所述接收模块还配置为,检测接收到的用户指令;当接收到的用户指令与预先设置的用户指令一致时,根据接收的用户指令获取预先存储的处理策略。In the above solution, the receiving module is further configured to: detect the received user instruction; and when the received user instruction is consistent with the preset user instruction, acquire a pre-stored processing policy according to the received user instruction.
上述方案中,所述处理装置还包括:In the above solution, the processing device further includes:
采集模块,配置为采集用户的身份识别信息,对所述身份识别信息进行验证;The collecting module is configured to collect the identification information of the user, and verify the identification information;
相应的,所述采集模块确定所述身份识别信息验证通过时,所述处理模块根据所述处理策略执行对应的处理。Correspondingly, when the collecting module determines that the identity identification information is verified, the processing module performs a corresponding process according to the processing policy.
上述方案中,所述处理策略包括以下至少之一:In the above solution, the processing strategy includes at least one of the following:
进入通用串行总线USB调试模式,其中,所述USB调试模式为将待备份的数据进行备份得到备份数据,并在检测到数据传输指令时,通过USB接口将所述备份数据发送至目标终端;Entering the universal serial bus USB debugging mode, wherein the USB debugging mode is to back up the data to be backed up to obtain backup data, and when the data transmission instruction is detected, send the backup data to the target terminal through the USB interface;
开启无线通信接口,通过所述无线通信接口将待备份的数据同步至云服务器或目标终端;Turning on a wireless communication interface, and synchronizing data to be backed up to the cloud server or the target terminal through the wireless communication interface;
开启自动呼叫模式,其中,所述自动呼叫模式包括:当接收来电时根据预设的转移号码进行呼叫转移或自动接听; Turning on an automatic call mode, wherein the automatic call mode includes: performing call transfer or automatic answering according to a preset transfer number when receiving an incoming call;
重启所述终端。Restart the terminal.
上述方案中,所述进入USB调试模式包括:In the above solution, the entering the USB debugging mode includes:
获取预先设置的USB调试脚本,执行所述USB调试脚本进入所述USB调试模式,所述USB调制脚本包括根据用户开启USB调试模式的操作预先录制的脚本文件;Obtaining a preset USB debugging script, and executing the USB debugging script to enter the USB debugging mode, where the USB modulation script includes a pre-recorded script file according to an operation of turning on a USB debugging mode by a user;
或获取预先设置的USB调试模式标识位,根据所述USB调试模式标识位进入USB调试模式。Or obtain a preset USB debug mode flag, and enter the USB debug mode according to the USB debug mode flag.
一种终端,所述终端具有触摸屏幕,所述终端包括前述的屏幕异常的处理装置。A terminal having a touch screen, the terminal including the aforementioned processing device for screen abnormality.
所述接收模块、所述处理模块、所述采集模块在执行处理时,采用中央处理器(CPU,Central Processing Unit)、数字信号处理器(DSP,Digital Singnal Processor)或可编程逻辑阵列(FPGA,Field-Programmable Gate Array)实现。The receiving module, the processing module, and the collecting module use a central processing unit (CPU), a digital signal processor (DSP, Digital Singnal Processor), or a programmable logic array (FPGA) when performing processing. Field-Programmable Gate Array) implementation.
本发明实施例的技术方案在触摸屏幕异常的情况下,接收用户指令,根据接收的用户指令获取预先存储的处理策略,所述用户指令用于指示所述终端进行屏幕异常的处理;根据所述处理策略执行对应的处理。本发明实施例在屏幕异常情况下,使得终端能够根据用户的设置进行自动处理,从而解决屏幕异常时,终端无法根据用户的操作执行异常处理的问题,使得用户通过用户指令控制终端的处理,提高用户体验。The technical solution of the embodiment of the present invention, when the touch screen is abnormal, receives a user instruction, and acquires a pre-stored processing policy according to the received user instruction, where the user instruction is used to instruct the terminal to perform a screen abnormality processing; Process the corresponding processing of the policy execution. In the abnormality of the screen, the terminal enables the terminal to perform automatic processing according to the setting of the user, so that when the screen is abnormal, the terminal cannot perform the abnormal processing according to the operation of the user, so that the user controls the processing of the terminal through the user instruction, thereby improving user experience.
附图说明DRAWINGS
图1为本发明实施例一提供的一种屏幕异常的处理方法的流程示意图;1 is a schematic flowchart of a method for processing a screen abnormality according to Embodiment 1 of the present invention;
图2为本发明实施例二提供的一种屏幕异常的处理方法的流程示意图;2 is a schematic flowchart of a method for processing a screen abnormality according to Embodiment 2 of the present invention;
图3为本发明实施例二提供的一种开启USB调试模式的原理示意图;3 is a schematic diagram of a principle for enabling a USB debugging mode according to Embodiment 2 of the present invention;
图4为本发明实施例四提供的一种屏幕异常的处理装置的结构示意图; 4 is a schematic structural diagram of a device for processing an abnormality of a screen according to Embodiment 4 of the present invention;
图5为本发明实施例四提供的另一种屏幕异常的处理装置的结构示意图。FIG. 5 is a schematic structural diagram of another apparatus for processing an abnormality of a screen according to Embodiment 4 of the present invention.
具体实施方式detailed description
下面结合附图对技术方案的实施作进一步的详细描述。The implementation of the technical solution will be further described in detail below with reference to the accompanying drawings.
本发明实施例中,在所述触摸屏幕异常的情况下,接收用户指令,根据接收的用户指令获取预先存储的处理策略,所述用户指令用于指示所述终端进行屏幕异常的处理;根据所述处理策略执行对应的处理。In the embodiment of the present invention, when the touch screen is abnormal, the user instruction is received, and a pre-stored processing policy is acquired according to the received user instruction, where the user instruction is used to instruct the terminal to perform a screen abnormality processing; The processing strategy performs the corresponding processing.
本发明的各实施例中,需预先在具有触摸屏幕的终端设备中存储处理策略,从而在触摸屏幕异常情况下,接收到用户指令时进入屏幕异常模式,在屏幕异常模式下根据用户预先配置的处理策略进行对应的处理,其中,处理策略包括根据预先设置的USB调试脚本或USB调试模式标识位进行信息自动备份、呼叫转移、自动接听等用户配置。In various embodiments of the present invention, a processing policy needs to be stored in a terminal device having a touch screen in advance, so that when the touch screen is abnormal, the screen abnormal mode is entered when the user command is received, and the user is pre-configured in the screen abnormal mode. The processing strategy performs corresponding processing, wherein the processing strategy includes user configuration such as automatic information backup, call forwarding, and automatic answering according to a preset USB debugging script or a USB debugging mode identifier.
在本发明实施例一实施方式中,在接收到用户指令后,采集用户的身份识别信息,对所述身份识别信息进行验证,确定所述身份识别信息验证通过时,根据所述处理策略执行对应的处理。In an embodiment of the present invention, after receiving the user instruction, collecting the identity identification information of the user, verifying the identity identification information, and determining that the identity identification information is verified, performing corresponding according to the processing policy. Processing.
实施例一Embodiment 1
本实施例提供一种屏幕异常的处理方法,应用于具有触摸屏幕的终端如图1所示,所述方法包括:The embodiment provides a processing method for a screen abnormality, which is applied to a terminal having a touch screen, as shown in FIG. 1 , the method includes:
S101,在所述触摸屏幕异常的情况下,接收到用户指令时,根据接收的用户指令获取预先存储的处理策略,所述用户指令用于指示所述终端进行屏幕异常的处理;S101, in a case that the touch screen is abnormal, when a user instruction is received, acquiring a pre-stored processing policy according to the received user instruction, where the user instruction is used to instruct the terminal to perform a screen abnormality processing;
具体的,终端的触摸屏幕异常包括,比如因进水、跌落、老化或者终端软件缺陷故障原因导致触摸屏幕失效等情况,此时,当用户对触摸屏幕进行操作时,触摸屏幕检测不到用户任何指令。当终端接收到按键类型或语音类型等非触摸类型的用户指令时,获取预先存储的用户配置的处理策 略。Specifically, the touch screen abnormality of the terminal includes, for example, a situation in which the touch screen fails due to water ingress, drop, aging, or terminal software defect failure. At this time, when the user operates the touch screen, the touch screen does not detect any user. instruction. When the terminal receives a non-touch type user instruction such as a button type or a voice type, acquiring a pre-stored user configuration processing policy slightly.
其中,接收用户指令包括:检测接收到的用户指令;当接收到的用户指令与预先设置的用户指令一致时,根据接收的用户指令获取预先存储的处理策略。具体的,以按键指令为例,当预先设置的用户指令为“电源键+音量键+HOME键”所表示的指令时,只有用户输入“电源键+音量键+HOME键”的按键组合的情况下,终端将接收到的用户输入的按键组合的指令和预先设置的用户指令进行比对,两者一致时,根据接收的“电源键+音量键+HOME键”获取处理策略,执行屏幕异常的处理,否侧,不进行处理。The receiving the user instruction includes: detecting the received user instruction; and when the received user instruction is consistent with the preset user instruction, acquiring a pre-stored processing policy according to the received user instruction. Specifically, taking the button command as an example, when the preset user command is an instruction indicated by "power button + volume button + HOME button", only the button combination of the user inputs "power button + volume button + HOME button" Next, the terminal compares the received command of the key combination input by the user with a preset user command. When the two are consistent, the processing strategy is obtained according to the received “power key + volume key + HOME key”, and the screen is abnormal. Processing, no side, no processing.
所述处理策略包括以下至少之一:策略1:进入通用串行总线USB调试模式,其中,所述USB调试模式为将待备份的数据进行备份得到备份数据,并在检测到数据传输指令时,并在检测到数据传输指令时,通过USB接口将所述备份数据发送至目标终端;策略2:开启无线通信接口,通过所述无线通信接口将待备份的数据同步至云服务器或目标终端;策略3:开启自动呼叫模式,其中,所述自动呼叫模式包括:当接收来电时根据预设的转移号码进行呼叫转移或自动接听;策略4:重启所述终端。The processing strategy includes at least one of the following: policy 1: entering a universal serial bus USB debugging mode, wherein the USB debugging mode is to back up data to be backed up to obtain backup data, and when a data transmission instruction is detected, And sending the backup data to the target terminal through the USB interface when the data transmission instruction is detected; policy 2: enabling the wireless communication interface, and synchronizing the data to be backed up to the cloud server or the target terminal through the wireless communication interface; 3: Turn on the automatic call mode, wherein the automatic call mode includes: performing call transfer or automatic answering according to a preset transfer number when receiving an incoming call; and strategy 4: restarting the terminal.
对于策略1,这里,可根据预先设置的USB调试脚本或USB调试模式标识位进入USB调试模式;具体的,进入USB调试模式包括:For the policy 1, here, the USB debugging mode can be entered according to the preset USB debugging script or the USB debugging mode flag bit; specifically, entering the USB debugging mode includes:
获取预先设置的USB调试脚本,执行所述USB调试脚本进入所述USB调试模式,所述USB调制脚本包括根据用户开启USB调试模式的操作预先录制的脚本文件;具体的,可以通过脚本录制将用户开启USB调试模式的过程录制为USB调试脚本并将录制的USB调试脚本保存在固定的文件路径中,当需进入USB调试模式时,通过该文件路径来获取USB调试脚本。Obtaining a preset USB debugging script, and executing the USB debugging script to enter the USB debugging mode, where the USB modulation script includes a pre-recorded script file according to an operation of the user to enable the USB debugging mode; specifically, the user may be recorded by a script The process of turning on the USB debugging mode is recorded as a USB debugging script and the recorded USB debugging script is saved in a fixed file path. When the USB debugging mode is required, the USB debugging script is obtained through the file path.
或获取预先设置的USB调试模式标识位,根据所述USB调试模式标识位进入USB调试模式。这里,设置一USB调试模式标识位,默认为关闭,当接收到用户指令时,置该USB调试模式标识位为开启。该USB调试模式 标识位可通过0表示关闭,通过1表示开启,也可通过off表示关闭,通过on表示开启,本发明实施例对该USB调试模式标识位的具体形式不做限定。Or obtain a preset USB debug mode flag, and enter the USB debug mode according to the USB debug mode flag. Here, a USB debug mode flag is set, the default is off, and when the user command is received, the USB debug mode flag is set to be on. The USB debug mode The identifier bit can be turned off by 0, and can be turned off by 1 or closed by off, and turned on by on. The specific form of the USB debug mode flag is not limited in the embodiment of the present invention.
在实际应用中,处理策略可不限于上述策略,可根据用户的需要进行配置。In an actual application, the processing policy may not be limited to the foregoing policy, and may be configured according to the needs of the user.
S102,根据所述处理策略执行对应的处理。S102. Perform corresponding processing according to the processing policy.
具体的,在S101中获取到处理策略后,执行获得的处理策略。当获得的处理策略包括策略1时,根据预先设置的USB调试脚本或USB调试模式标识位进入通用串行总线USB调试模式,将待备份的数据进行备份得到备份数据,并在检测到数据传输指令时,将所述传输备份数据传输至目标终端,实现通过USB接口进行数据的同步。当获得的处理策略包括策略2时,通过无线接口进行数据同步,具体的,通过所述无线通信接口将待备份的数据同步至云服务器或目标终端;当获得的策略包括策略3时,根据预设的转移号码进行呼叫转移的设置,将呼叫转移的目标号码自动设置为预设的转移号码,或将终端的来电接听设置为自动接听,从而在接收到来电时,根据预设的转移号码进行来电转移或自动接听。当获得的策略包括策略4时,重新启动终端。Specifically, after the processing policy is acquired in S101, the obtained processing policy is executed. When the obtained processing strategy includes the policy 1, the USB debugging mode or the USB debugging mode flag is preset to enter the universal serial bus USB debugging mode, the data to be backed up is backed up to obtain the backup data, and the data transmission instruction is detected. The transmission backup data is transmitted to the target terminal to synchronize data through the USB interface. When the obtained processing policy includes the policy 2, the data is synchronized through the wireless interface. Specifically, the data to be backed up is synchronized to the cloud server or the target terminal through the wireless communication interface; when the obtained policy includes the policy 3, according to the pre- Set the forwarding number to set the call forwarding, automatically set the call forwarding destination number to the preset forwarding number, or set the terminal's incoming call answering to automatic answering, so that when the incoming call is received, according to the preset forwarding number Call transfer or automatic answer. When the obtained strategy includes policy 4, the terminal is restarted.
这里,获得的处理策略包括策略1-5中的至少一个,获得的处理策略包括哪个策略则执行哪个策略,当获得多个策略且多个策略之间具有优先级时,根据优先级顺序执行获得的策略。Here, the obtained processing policy includes at least one of the policies 1-5, the obtained processing policy includes which policy executes which policy, and when multiple policies are obtained and the priorities are prior to the multiple policies, the obtaining is performed according to the priority order. Strategy.
在本发明实施例一实施方式中,在S102根据所述处理策略执行对应的处理之前还包括安全确认,具体的,采集用户的身份识别信息,对所述身份识别信息进行验证;相应的,确定所述身份识别信息验证通过时,根据所述处理策略执行对应的处理。具体的,在接收到用户指令后,开启摄像头,采集用户的身份识别信息,对采集的身份识别信息进行验证;这里,用户的身份识别信息可包括面部信息、指纹信息等用户唯一识别用户身份 的信息。当采集的用户身份识别信息与终端中存储的身份识别信息相同时,所述身份识别信息验证通过,则表明当前用户为该终端可信任的终,从而进行安全确认。In an embodiment of the present invention, before S102 performs corresponding processing according to the processing policy, the method further includes: performing security confirmation, specifically, collecting identity identification information of the user, and verifying the identity identification information; correspondingly, determining When the authentication information is verified, the corresponding processing is performed according to the processing policy. Specifically, after receiving the user instruction, the camera is turned on, the user identification information is collected, and the collected identification information is verified; where the user identification information may include facial information, fingerprint information, and the like, the user uniquely identifies the user identity. Information. When the collected user identification information is the same as the identity identification information stored in the terminal, if the identity identification information is verified, the current user is the end of the terminal trustworthy, thereby performing security confirmation.
需要说明的是,安全确认和获取预先存储的处理策略的执行不分先后顺序,可在接收到用户指令后,获取预先存储的处理策略,并在安全验证用户的身份识别信息后执行处理策略,也可在接受到用户指令后,并在安全验证用户的身份识别信息后获取预先存储的处理策略,根据获得的处理策略执行对应的处理。It should be noted that the security confirmation and the execution of the pre-stored processing policy are performed in a non-sequential order, and after receiving the user instruction, the pre-stored processing policy may be acquired, and the processing policy is executed after the user's identification information is securely verified. The pre-stored processing policy may also be obtained after the user's instruction is received, and after the user's identification information is securely verified, and the corresponding processing is performed according to the obtained processing policy.
在实际应用中,用户可以根据自己的使用习惯进行处理策略的配置,从而在终端的触摸屏幕异常时,选择不同的处理方式进行屏幕异常的处理。通过本发明实施例提供的屏幕异常的处理方法,终端通过用户自定义的触摸屏幕无效或软件缺陷等导致的触摸屏幕异常后的设置,有效地提供了来电处理方法,以及自己个人信息的及时备份,避免重要信息丢失以及遗漏紧急电话处理。In practical applications, the user can configure the processing policy according to his own usage habits, so that when the touch screen of the terminal is abnormal, different processing modes are selected to perform the screen abnormality processing. According to the processing method of the screen abnormality provided by the embodiment of the present invention, the terminal effectively provides the call processing method and the timely backup of the personal information by the user's custom touch screen invalidity or software defect caused by the touch screen abnormality setting. To avoid the loss of important information and the omission of emergency call processing.
实施例二Embodiment 2
本发明实施例二中以手机作为终端为例对上述提供的屏幕异常的处理方法进行说明。如图2所示,包括:In the second embodiment of the present invention, a method for processing a screen abnormality provided above is described by taking a mobile phone as a terminal as an example. As shown in Figure 2, it includes:
S201,设置处理策略;S201, setting a processing strategy;
用户可以根据自身的使用习惯,对终端进行处理策略的配置,从而在屏幕异常时执行选择不同的处理方式,可配置的处理策略包括:The user can configure the processing policy of the terminal according to the usage habits of the user, so as to perform different processing modes when the screen is abnormal, and the configurable processing strategies include:
策略1,USB debug(USB调试)模式;在此模式下,终端屏幕异常时,自动打开屏幕异常情况下的USB debug模式,使用第三方应用程序,比如91助手、豌豆荚等工具将个人信息比如名片记录、短信、照片、音乐、视频、工作资料等待备份的数据进行备份,然后通过USB接口将这些数据导入到新手机中。 Strategy 1, USB debug mode; in this mode, when the terminal screen is abnormal, the USB debug mode in the abnormal case of the screen is automatically turned on, and third-party applications such as 91 assistants, pea pods and the like are used to put personal information such as The business card records, text messages, photos, music, videos, work data are backed up by the backup data, and then the data is imported into the new mobile phone through the USB interface.
策略2,自动同步模式;在此模式下,终端自动开启如wifi或数据等无线通信接口,将重要信息(比如联系人记录)等待备份的数据自动同步到个人账户(比如gmail、QQ的等常用备份云端),以便后续在新手机中恢复;Strategy 2, automatic synchronization mode; in this mode, the terminal automatically opens a wireless communication interface such as wifi or data, and automatically synchronizes important information (such as contact records) waiting for backup data to a personal account (such as gmail, QQ, etc.) Back up the cloud) for subsequent recovery in the new phone;
策略3.自动呼叫模式;终端自动启动呼叫转移,同时将终端屏幕无效的信息以短信的方式通知到转移号码,如果朋友有重要事情,可以及时通知联系;或设置来电自动接听,以便于在终端无效时,用户能够接听电话,以免错过紧急电话;Strategy 3. Automatic call mode; the terminal automatically initiates call transfer, and simultaneously informs the transfer number of the terminal screen invalid information by SMS. If the friend has important things, he can notify the contact in time; or set the caller to automatically answer, so as to facilitate the terminal. When invalid, the user can answer the call to avoid missing the emergency call;
策略4,自动重启模式;终端置为自动重启,使得终端重启后,触屏能够正常使用。Strategy 4, automatic restart mode; the terminal is set to automatically restart, so that the touch screen can be used normally after the terminal is restarted.
其中,上述处理策略可以以列表的形式显示在终端的用户界面上,供用户进行选择以进行处理策略的配置,具体的参数如转移号码等的设置可由用户界面提供可编辑接口根据用户在编辑接口的输入的参数进行设置。上述策略可具有一定的优先级,该优先级可由用户进行设置或由系统默认设置,从而在进行处理策略执行过程中,根据一定的优先级顺序执行上述策略。The foregoing processing policy may be displayed in the form of a list on the user interface of the terminal, for the user to select to configure the processing policy, and the specific parameters such as the transfer number may be provided by the user interface to provide an editable interface according to the user in the editing interface. The parameters of the input are set. The foregoing policy may have a certain priority, which may be set by the user or set by the system by default, so that the foregoing policy is executed according to a certain priority order during the execution of the processing policy.
在设置上述策略的同时,可进行安全方案的设置,比如指纹解锁、面部识别等,以验证操作手机的用户是否为信任用户,有利于移动终端的信息安全。While setting the above strategy, the security scheme can be set, such as fingerprint unlocking, facial recognition, etc., to verify whether the user operating the mobile phone is a trusted user, which is beneficial to the information security of the mobile terminal.
S202,触摸屏幕异常情况下,接收用户指令,进入屏幕异常模式;S202. Receiving a user instruction when the touch screen is abnormal, entering a screen abnormal mode;
当移动终端屏幕出现触屏无效的情况时,通过物理按键组合,进入屏幕异常处理状态,获取S201中配置的处理策略。这里,物理按键的组合为预先设置的特定的物理按键组合,如“电源键+音量键+HOME键”。当终端接收到用户按压“电源键+音量键+HOME键”的组合按键时,接收到用户指令,进入屏幕异常模式。When the touch screen is invalid on the screen of the mobile terminal, the physical button combination is used to enter the screen abnormal processing state, and the processing strategy configured in S201 is obtained. Here, the combination of physical keys is a specific physical key combination preset, such as "power key + volume key + HOME key". When the terminal receives the combination button of the user pressing the "power button + volume button + HOME button", the user receives the user command and enters the screen abnormal mode.
S203,确认是否通过安全验证; S203, confirm whether the security verification is passed;
进入异常模式后,采集当前用户的身份识别信息,如:指纹、面部图像等唯一识别用户身份的信息,将采集的身份识别信息与终端中保存的身份识别信息进行比对,当采集的身份识别信息与终端中保存的身份识别信息匹配时,确认用户的身份,安全验证通过,执行S204,否则执行S205,结束流程。After entering the abnormal mode, the current user's identification information, such as fingerprints, facial images, and the like, uniquely identifying the user's identity is collected, and the collected identification information is compared with the identity information stored in the terminal, and the collected identity is identified. When the information matches the identification information stored in the terminal, the identity of the user is confirmed, the security verification is passed, and S204 is executed; otherwise, S205 is executed, and the process is terminated.
S204,执行处理策略;S204, executing a processing strategy;
执行S202中获得的处理策略,进行数据备份、数据同步、自动呼叫的开启和终端重启中的一种形式或多种形式,具体的,由S201中用户选择的策略决定。The processing strategy obtained in S202 is performed in one form or multiple forms in data backup, data synchronization, automatic call initiation, and terminal restart. Specifically, the policy selected by the user in S201 is determined.
其中对于策略1中的USB调试模式的打开设置,如图3所示,包括:The opening setting of the USB debugging mode in the policy 1 is as shown in FIG. 3, including:
1.终端采用录屏方式,模拟触屏打开USB debug(USB调试)模式的步骤进行脚本的录制,然后将这个脚本编译成apk,预置到终端内;其中,可利用智能终端操作系统自带的uiautomator,使用python语言编译自动化脚本。1. The terminal adopts the recording mode, simulates the touch screen to open the USB debug mode to record the script, and then compiles the script into apk, preset to the terminal; wherein, the smart terminal operating system can be used Uiautomator, compile automation scripts using the python language.
2.设置USB调试模式标识位,;将该USB调试模式标识位置为打开状态具体的可直接通过USB调试模式标识位控制操作系统的USB调试模式的打开和关闭,比如,通过Settings.Global.ADB字段来控制USB调试模式的打开和关闭,当Settings.Global.ADB置为Settings.Global.ADB_ENABLED时表示USB调试模式为打开状态,当Settings.Global.ADB置为Settings.Global.ADB_DISABLED时表示USB调试模式为关闭状态。当需要打开USB调试模式时,将Settings.Global.ADB置为Settings.Global.ADB_ENABLED,或使用Settings.Global.ADB_ENABLED替换原有默认关闭状态的Settings.Global.ADB_DISABLED。其中,该USB调试模式标识位可为一数据库值。2. Set the USB debug mode flag, and set the USB debug mode flag to the open state. The USB debug mode can be directly turned on and off by the USB debug mode flag, for example, through Settings.Global.ADB. Field to control the opening and closing of the USB debugging mode. When Settings.Global.ADB is set to Settings.Global.ADB_ENABLED, the USB debugging mode is turned on. When Settings.Global.ADB is set to Settings.Global.ADB_DISABLED, it indicates USB debugging. The mode is off. When you need to open the USB debug mode, set Settings.Global.ADB to Settings.Global.ADB_ENABLED, or use Settings.Global.ADB_ENABLED to replace the original default closed Settings.Global.ADB_DISABLED. The USB debug mode identifier bit can be a database value.
用户在处理策略中勾选自动打开USB调试模式时,用户使用按键组合 通过安全认证,则根据录屏方式或者替换数据库值方式,打开USB调试功能。When the user selects the automatic debugging USB debugging mode in the processing policy, the user uses the key combination Through security authentication, the USB debugging function is turned on according to the recording mode or the method of replacing the database value.
实施例三Embodiment 3
在实施例三中,以具体的两个不同的应用实例对本发明实施例提供的屏幕异常处理的方法进行说明。其中,应用实例1和应用实例2中的处理策略设置了上述策略中的部分策略。In the third embodiment, the method for screen abnormality processing provided by the embodiment of the present invention is described by using two specific application examples. The processing policies in Application Example 1 and Application Example 2 set some of the foregoing policies.
应用实例1Application example 1
在该实例中,当手机的触摸屏幕异常时,手机的“电源键+音量键+HOME键”同时按下,启动屏幕无效后的处理流程。In this example, when the touch screen of the mobile phone is abnormal, the "power key + volume key + HOME key" of the mobile phone is simultaneously pressed to start the processing flow after the screen is invalid.
终端进行屏幕无效后的策略设置,用户通过终端界面勾选策略1自动打开USB debug模式和策略3设置来电自动接听(如响铃10秒自动接听)。确认配置后,进入安全策略设置流程,定义安全策略为指纹识别。After the terminal performs the policy setting after the screen is invalid, the user selects the policy 1 through the terminal interface to automatically open the USB debug mode and the policy 3 to set the automatic call answering (for example, ringing for 10 seconds to automatically answer). After confirming the configuration, enter the security policy setting process and define the security policy as fingerprint identification.
在手机因不小心跌落的原因,导致屏幕无效的情况下,当终端检测到用户同时按下“电源键+音量键+HOME键”时,进入屏幕异常模式,触发安全检测,启动屏幕无效后的处理流程。In the case that the mobile phone is invalid due to accidental fall, when the terminal detects that the user simultaneously presses "power button + volume button + HOME button", the screen enters the screen abnormal mode, triggers the safety detection, and the startup screen is invalid. Process flow.
手机提示用户要求用户输入指纹进行指纹识别,当用户通过安全检测后,手机自动打开USB debug模式的应用程序被触发运行,将手机与个人电脑连接,当USB debug打开后,个人电脑的第三方应用程序如91助手会提示连接成功,进而第三方软件,将照片、音乐从手机中拷贝到个人电脑中,将联系人和短信以vcf和xml格式文件保存到个人电脑中。The mobile phone prompts the user to ask the user to input the fingerprint for fingerprint recognition. When the user passes the security detection, the application that automatically opens the USB debug mode of the mobile phone is triggered to run, and the mobile phone is connected with the personal computer. When the USB debug is turned on, the third-party application of the personal computer is applied. Programs such as 91 assistants will prompt the connection to be successful, and then third-party software, copy photos, music from the phone to the personal computer, save contacts and text messages to the personal computer in vcf and xml format files.
此时如果有来电呼入,手机10S后会自动接听,从而使得用户可以正常进行通话。At this time, if there is an incoming call, the mobile phone will automatically answer after 10S, so that the user can make a call normally.
当用户更换新手机后,以新手机为目标手机与个人电脑相连接,再次使用91助手软件,将备份的音乐和照片拷贝到新手机,将vcf格式的通讯录和xml格式的短信,导入至新手机,此时可以在新手机正常查看原有照 片、通讯录信息和短信。After the user replaces the new mobile phone, the new mobile phone is connected to the personal computer as the target mobile phone, and the 91 assistant software is used again to copy the backed up music and photos to the new mobile phone, and the vf format format address book and the xml format short message are imported to New mobile phone, you can view the original photo on the new mobile phone at this time. Film, address book information and text messages.
应用实例2Application example 2
在该实例中,当手机的触摸屏幕异常时,手机的“电源键+音量键+camera键”同时按下,启动屏幕无效后的处理流程In this example, when the touch screen of the mobile phone is abnormal, the "power key + volume key + camera key" of the mobile phone is simultaneously pressed, and the processing flow after the startup screen is invalid is started.
终端进行屏幕无效后的策略设置,用户通过终端界面勾选策略2自动开启wifi和数据,同时选择将通讯录信息同步到gmail账户,和策略3,启动呼叫转移,进入呼叫转移设置流程,数据设置好后,返回至安全方案设置流程,设置安全策略为脸部识别,设置流程结束。After the terminal performs the policy setting after the screen is invalid, the user automatically selects the policy 2 to automatically open the wifi and the data through the terminal interface, and simultaneously selects to synchronize the address book information to the gmail account, and the policy 3, initiates the call transfer, enters the call transfer setting process, and sets the data. After that, return to the security scheme setting process, set the security policy to face recognition, and the setup process ends.
在手机因为不小心进水的原因,导致屏幕无效的情况下,当终端检测到用户同时按下“电源键+音量键+camera键”,进入屏幕异常模式,触发安全检测,启动屏幕无效后的处理流程。In the case that the mobile phone is invalid due to accidental water ingress, when the terminal detects that the user simultaneously presses "power button + volume button + camera button", enters the screen abnormal mode, triggers safety detection, and the startup screen is invalid. Process flow.
手机提示用户要求用户进行脸部识别,当用户通过安全检测后,手机自动打开wifi和手机的数据业务等无线通信接口,启动数据同步流程,将联系人记录同步到Gmail账号中。同时将预置的朋友的号码设置为呼叫转移号码,并预置“手机屏幕出现问题,手机暂时无法使用,呼叫转移至您的号码,谢谢”的短信,发送到给朋友。The mobile phone prompts the user to request the user to perform face recognition. When the user passes the security detection, the mobile phone automatically opens the wireless communication interface such as the data service of the wifi and the mobile phone, starts the data synchronization process, and synchronizes the contact record to the Gmail account. At the same time, the preset friend's number is set as the call forwarding number, and the text message “There is a problem with the mobile phone screen, the mobile phone is temporarily unavailable, the call is transferred to your number, thank you” is sent to the friend.
如果有来电呼入,上述转移号码的用户可代替屏幕异常的用户接听电话,从而在有紧急事情,可以通过其他方式联系到用户。If there is an incoming call, the user of the above-mentioned transfer number can answer the call instead of the abnormal screen user, so that in case of emergency, the user can be contacted by other means.
当用户更换新手机后,以新手机为目标手机将通讯录等待备份数据从gmail账户中同步到目标手机中,从而后续将进行正常使用。After the user replaces the new mobile phone, the new mobile phone is used as the target mobile phone to synchronize the address book waiting for backup data from the gmail account to the target mobile phone, so that the subsequent normal use will be performed.
实施例四Embodiment 4
为实现上述屏幕异常的处理方法,本发明实施例还提供一种屏幕异常的处理装置,应用于具有触摸屏幕的终端,如图4所示,所述处理装置包括:接收模块401和处理模块402;其中In order to achieve the above-mentioned processing method of the screen abnormality, the embodiment of the present invention further provides a processing device for a screen abnormality, which is applied to a terminal having a touch screen. As shown in FIG. 4, the processing device includes: a receiving module 401 and a processing module 402. ;among them
接收模块401,配置为在所述触摸屏幕异常的情况下,接收用户指令, 根据接收的用户指令获取预先存储的处理策略,所述用户指令用于指示所述终端进行屏幕异常的处理;The receiving module 401 is configured to receive a user instruction if the touch screen is abnormal. Obtaining a pre-stored processing policy according to the received user instruction, where the user instruction is used to instruct the terminal to perform a screen abnormality processing;
接收模块401,还配置为检测接收到的用户指令;当接收到的用户指令与预先设置的用户指令一致时,根据接收的用户指令获取预先存储的处理策略。其中,所述用户指令的类型包括:按键指令、语音指令;The receiving module 401 is further configured to detect the received user instruction; when the received user instruction is consistent with the preset user instruction, the pre-stored processing policy is obtained according to the received user instruction. The type of the user instruction includes: a button instruction and a voice instruction;
处理模块402,配置为根据所述处理策略执行对应的处理。The processing module 402 is configured to perform corresponding processing according to the processing policy.
如图5所示,所述处理装置还包括:采集模块403,配置为采集用户的身份识别信息,对所述身份识别信息进行验证;As shown in FIG. 5, the processing device further includes: an acquisition module 403, configured to collect identity identification information of the user, and verify the identity identification information;
相应的,采集模块403确定所述身份识别信息验证通过时,处理模块402根据所述处理策略执行对应的处理。Correspondingly, when the collecting module 403 determines that the identification information is verified, the processing module 402 performs corresponding processing according to the processing policy.
其中,所述处理策略包括以下至少之一:The processing strategy includes at least one of the following:
进入通用串行总线USB调试模式,其中,所述USB调试模式为将待备份的数据进行备份得到备份数据,并在检测到数据传输指令时,通过USB接口将所述备份数据发送至目标终端;这里,所述进入USB调试模式包括:获取预先设置的USB调试脚本,执行所述USB调试脚本进入所述USB调试模式,所述USB调制脚本包括根据用户开启USB调试模式的操作预先录制的脚本文件;或获取预先设置的USB调试模式标识位,根据所述USB调试模式标识位进入USB调试模式。Entering the universal serial bus USB debugging mode, wherein the USB debugging mode is to back up the data to be backed up to obtain backup data, and when the data transmission instruction is detected, send the backup data to the target terminal through the USB interface; Here, the entering the USB debugging mode includes: acquiring a preset USB debugging script, and executing the USB debugging script to enter the USB debugging mode, where the USB modulation script includes a pre-recorded script file according to an operation of the user to enable the USB debugging mode. Or obtain the preset USB debug mode flag, and enter the USB debug mode according to the USB debug mode flag.
开启无线通信接口,通过所述无线通信接口将待备份的数据同步至云服务器或目标终端;Turning on a wireless communication interface, and synchronizing data to be backed up to the cloud server or the target terminal through the wireless communication interface;
开启自动呼叫模式,其中,述自动呼叫模式包括:当接收来电时根据预设的转移号码进行呼叫转移或自动接听;Turning on the automatic call mode, wherein the automatic call mode includes: performing call transfer or automatic answering according to a preset transfer number when receiving an incoming call;
重启所述终端。Restart the terminal.
实施例五Embodiment 5
本发明实施例还提供一种终端,所述终端具有触摸屏幕;所述终端包 括:实施例四所述屏幕异常的处理装置;其中,An embodiment of the present invention further provides a terminal, where the terminal has a touch screen; the terminal package The processing device for screen abnormality described in the fourth embodiment; wherein
所述终端在所述触摸屏幕异常的情况下,接收用户指令,根据接收的用户指令获取预先存储的处理策略,所述用户指令用于指示所述终端进行屏幕异常的处理;根据所述处理策略执行对应的处理。The terminal receives a user instruction, and receives a pre-stored processing policy according to the received user instruction, where the user instruction is used to instruct the terminal to perform a screen abnormality process; Perform the corresponding processing.
本发明实施例所述集成的模块如果以软件功能模块的形式实现并作为独立的产品销售或使用时,也可以存储在一个计算机可读取存储介质中。基于这样的理解,本发明实施例的技术方案本质上或者说对现有技术做出贡献的部分可以以软件产品的形式体现出来,该计算机软件产品存储在一个存储介质中,包括若干指令用以使得一台计算机设备(可以是个人计算机、服务器、或者网络设备等)执行本发明各个实施例所述方法的全部或部分。而前述的存储介质包括:U盘、移动硬盘、只读存储器(ROM,Read-Only Memory)、随机存取存储器(RAM,Random Access Memory)、磁碟或者光盘等各种可以存储程序代码的介质。这样,本发明实施例不限制于任何特定的硬件和软件结合。The integrated modules described in the embodiments of the present invention may also be stored in a computer readable storage medium if they are implemented in the form of software functional modules and sold or used as separate products. Based on such understanding, the technical solution of the embodiments of the present invention may be embodied in the form of a software product in essence or in the form of a software product stored in a storage medium, including a plurality of instructions. A computer device (which may be a personal computer, server, or network device, etc.) is caused to perform all or part of the methods described in various embodiments of the present invention. The foregoing storage medium includes: a U disk, a mobile hard disk, a read-only memory (ROM), a random access memory (RAM), a magnetic disk, or an optical disk, and the like. . Thus, embodiments of the invention are not limited to any specific combination of hardware and software.
以上所述,仅为本发明的较佳实施例,并非用于限定本发明的保护范围。The above is only the preferred embodiment of the present invention and is not intended to limit the scope of the present invention.
工业实用性Industrial applicability
本发明实施例的技术方案在触摸屏幕异常的情况下,接收用户指令,根据接收的用户指令获取预先存储的处理策略,所述用户指令用于指示所述终端进行屏幕异常的处理;根据所述处理策略执行对应的处理。本发明实施例在屏幕异常情况下,使得终端能够根据用户的设置进行自动处理,从而解决屏幕异常时,终端无法根据用户的操作执行异常处理的问题,使得用户通过用户指令控制终端的处理,提高用户体验。 The technical solution of the embodiment of the present invention, when the touch screen is abnormal, receives a user instruction, and acquires a pre-stored processing policy according to the received user instruction, where the user instruction is used to instruct the terminal to perform a screen abnormality processing; Process the corresponding processing of the policy execution. In the abnormality of the screen, the terminal enables the terminal to perform automatic processing according to the setting of the user, so that when the screen is abnormal, the terminal cannot perform the abnormal processing according to the operation of the user, so that the user controls the processing of the terminal through the user instruction, thereby improving user experience.

Claims (11)

  1. 一种屏幕异常的处理方法,应用于具有触摸屏幕的终端,所述处理方法包括:A method for processing a screen abnormality is applied to a terminal having a touch screen, and the processing method includes:
    在所述触摸屏幕异常的情况下,接收用户指令,根据接收的用户指令获取预先存储的处理策略,所述用户指令用于指示所述终端进行屏幕异常的处理;Receiving a user instruction according to the received user instruction, and acquiring a pre-stored processing policy, where the user instruction is used to instruct the terminal to perform a screen abnormality process;
    根据所述处理策略执行对应的处理。Corresponding processing is performed according to the processing strategy.
  2. 根据权利要求1所述的处理方法,其中,所述接收用户指令包括:The processing method according to claim 1, wherein the receiving user instruction comprises:
    检测接收到的用户指令;Detecting received user instructions;
    当接收到的用户指令与预先设置的用户指令一致时,根据接收的用户指令获取预先存储的处理策略。When the received user instruction coincides with the preset user command, the pre-stored processing policy is acquired according to the received user instruction.
  3. 根据权利要求1所述的处理方法,其中,所述根据所述处理策略执行对应的处理之前还包括:The processing method according to claim 1, wherein before the performing the corresponding processing according to the processing policy, the method further comprises:
    采集用户的身份识别信息,对所述身份识别信息进行验证;Collecting identification information of the user, and verifying the identification information;
    相应的,确定所述身份识别信息验证通过时,根据所述处理策略执行对应的处理。Correspondingly, when it is determined that the identification information is verified, the corresponding processing is performed according to the processing policy.
  4. 根据权利要求1或3所述的处理方法,其中,所述处理策略包括以下至少之一:The processing method according to claim 1 or 3, wherein the processing strategy comprises at least one of the following:
    进入通用串行总线USB调试模式,其中,所述USB调试模式为将待备份的数据进行备份得到备份数据,并在检测到数据传输指令时,通过USB接口将所述备份数据发送至目标终端;Entering the universal serial bus USB debugging mode, wherein the USB debugging mode is to back up the data to be backed up to obtain backup data, and when the data transmission instruction is detected, send the backup data to the target terminal through the USB interface;
    开启无线通信接口,通过所述无线通信接口将待备份的数据同步至云服务器或目标终端;Turning on a wireless communication interface, and synchronizing data to be backed up to the cloud server or the target terminal through the wireless communication interface;
    开启自动呼叫模式,其中,所述自动呼叫模式包括:当接收来电时根据预设的转移号码进行呼叫转移或自动接听; Turning on an automatic call mode, wherein the automatic call mode includes: performing call transfer or automatic answering according to a preset transfer number when receiving an incoming call;
    重启所述终端。Restart the terminal.
  5. 根据权利要求4所述的处理方法,其中,所述进入USB调试模式包括:The processing method according to claim 4, wherein the entering the USB debugging mode comprises:
    获取预先设置的USB调试脚本,执行所述USB调试脚本进入所述USB调试模式,所述USB调制脚本包括根据用户开启USB调试模式的操作预先录制的脚本文件;Obtaining a preset USB debugging script, and executing the USB debugging script to enter the USB debugging mode, where the USB modulation script includes a pre-recorded script file according to an operation of turning on a USB debugging mode by a user;
    或获取预先设置的USB调试模式标识位,根据所述USB调试模式标识位进入USB调试模式。Or obtain a preset USB debug mode flag, and enter the USB debug mode according to the USB debug mode flag.
  6. 一种屏幕异常的处理装置,应用于具有触摸屏幕的终端,所述处理装置包括:接收模块和处理模块;其中,A processing device for a screen abnormality is applied to a terminal having a touch screen, the processing device comprising: a receiving module and a processing module; wherein
    所述接收模块,配置为在所述触摸屏幕异常的情况下,接收用户指令时,根据接收的用户指令获取预先存储的处理策略,所述用户指令用于指示所述终端进行屏幕异常的处理;The receiving module is configured to acquire a pre-stored processing policy according to the received user instruction when the user receives the user instruction, where the user instruction is used to instruct the terminal to perform a screen abnormality processing;
    所述处理模块,配置为根据所述处理策略执行对应的处理。The processing module is configured to perform a corresponding process according to the processing policy.
  7. 根据权利要求6所述的处理装置,其中,所述接收模块,还配置为检测接收到的用户指令;当接收到的用户指令与预先设置的用户指令一致时,根据接收的用户指令获取预先存储的处理策略。The processing device according to claim 6, wherein the receiving module is further configured to detect the received user instruction; when the received user instruction is consistent with a preset user command, the pre-storage is obtained according to the received user instruction. Processing strategy.
  8. 根据权利要求6所述的处理装置,其中,所述处理装置还包括:The processing device of claim 6, wherein the processing device further comprises:
    采集模块,配置为采集用户的身份识别信息,对所述身份识别信息进行验证;The collecting module is configured to collect the identification information of the user, and verify the identification information;
    相应的,所述采集模块确定所述身份识别信息验证通过时,所述处理模块根据所述处理策略执行对应的处理。Correspondingly, when the collecting module determines that the identity identification information is verified, the processing module performs a corresponding process according to the processing policy.
  9. 根据权利要求6或8所述的处理装置,其中,所述处理策略包括以下至少之一:The processing device according to claim 6 or 8, wherein the processing strategy comprises at least one of the following:
    进入通用串行总线USB调试模式,其中,所述USB调试模式为将待备 份的数据进行备份得到备份数据,并在检测到数据传输指令时,通过USB接口将所述备份数据发送至目标终端;Entering the universal serial bus USB debugging mode, wherein the USB debugging mode is to be ready The backup data is backed up to obtain backup data, and when the data transmission instruction is detected, the backup data is sent to the target terminal through the USB interface;
    开启无线通信接口,通过所述无线通信接口将待备份的数据同步至云服务器或目标终端;Turning on a wireless communication interface, and synchronizing data to be backed up to the cloud server or the target terminal through the wireless communication interface;
    开启自动呼叫模式,其中,所述自动呼叫模式包括:当接收来电时根据预设的转移号码进行呼叫转移或自动接听;Turning on an automatic call mode, wherein the automatic call mode includes: performing call transfer or automatic answering according to a preset transfer number when receiving an incoming call;
    重启所述终端。Restart the terminal.
  10. 根据权利要求9所述的处理装置,其中,所述进入USB调试模式包括:The processing device of claim 9 wherein said entering a USB debug mode comprises:
    获取预先设置的USB调试脚本,执行所述USB调试脚本进入所述USB调试模式,所述USB调制脚本包括根据用户开启USB调试模式的操作预先录制的脚本文件;Obtaining a preset USB debugging script, and executing the USB debugging script to enter the USB debugging mode, where the USB modulation script includes a pre-recorded script file according to an operation of turning on a USB debugging mode by a user;
    或获取预先设置的USB调试模式标识位,根据所述USB调试模式标识位进入USB调试模式。Or obtain a preset USB debug mode flag, and enter the USB debug mode according to the USB debug mode flag.
  11. 一种终端,所述终端具有触摸屏幕,所述终端包括如权6至权10任一项所述的装置。 A terminal having a touch screen, the terminal comprising the device according to any one of claims 6 to 10.
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