WO2016125005A1 - Information processing system, information processing method, and computer-readable storage medium storing program - Google Patents

Information processing system, information processing method, and computer-readable storage medium storing program Download PDF

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Publication number
WO2016125005A1
WO2016125005A1 PCT/IB2016/000128 IB2016000128W WO2016125005A1 WO 2016125005 A1 WO2016125005 A1 WO 2016125005A1 IB 2016000128 W IB2016000128 W IB 2016000128W WO 2016125005 A1 WO2016125005 A1 WO 2016125005A1
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WO
WIPO (PCT)
Prior art keywords
shop
user terminal
identification information
product
information
Prior art date
Application number
PCT/IB2016/000128
Other languages
French (fr)
Inventor
Kiyoshi Nishizawa
Original Assignee
Gurunavi, Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Gurunavi, Inc. filed Critical Gurunavi, Inc.
Publication of WO2016125005A1 publication Critical patent/WO2016125005A1/en

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/95—Retrieval from the web
    • G06F16/957—Browsing optimisation, e.g. caching or content distillation
    • G06F16/9574—Browsing optimisation, e.g. caching or content distillation of access to content, e.g. by caching
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/95—Retrieval from the web
    • G06F16/955—Retrieval from the web using information identifiers, e.g. uniform resource locators [URL]
    • G06F16/9562—Bookmark management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241—Advertisements

Definitions

  • the invention relates to an information processing system that is able to provide a user terminal with shop information, facility information or product information of a restaurant, or the like, an information processing method that is used in the information processing system, and a computer-readable storage medium storing a program.
  • a cookie is a file including history information, such as information of a webpage browsed by a user, browsed date and time, the number of times browsed and information input by the user.
  • history information such as information of a webpage browsed by a user, browsed date and time, the number of times browsed and information input by the user.
  • JP 2003-131929 A describes a configuration that saves browsed webpages in a cache. JP 2003-131929 A also describes that a log of browsing is cached in the cache in association with a user and, therefore, the contents of the cache are not browsed by others.
  • a terminal is generally owned by a user, so cached data and cookies may be acquired without requiring a login to a website. That is, when a specific website has been browsed, a user's browsing history is left in the terminal at the time when the user browses the website at a later date, so a display screen of the website based on the browsing history is displayed again.
  • caches and cookies are semipermanently left in the terminal, and, in addition, there is no expiration date in the case of caches, and it is desired not to set cookies from the viewpoint of providing convenience to the user in the case of cookies.
  • the invention provides an information processing system, information processing method and a computer-readable storage medium storing a program, which are able to increase the number of registered members while keeping user's convenience on a website that allows member registration.
  • An aspect of the invention provides an information processing system.
  • the information processing system includes a storage unit, a communication unit and a control unit.
  • the storage unit stores shop/product information regarding a shop or a product and shop/product identification information in association with each other.
  • the shop/product identification information identifies the shop or the product.
  • the communication unit extracts shop/product identification information, corresponding to shop/product information displayed or selected on a webpage accessed by a user terminal, from the storage unit and then transmits the shop/product identification information to a temporary storage unit of the user terminal.
  • the communication unit receives the shop/product identification information stored in the temporary storage unit of the user terminal from the user terminal, extracts the shop/product information associated with the shop/product identification information from the storage unit and then allows the shop/product information to be displayed on the user terminal.
  • the control unit controls the temporary storage unit of the user terminal such that the shop/product identification information stored in the temporary storage unit is erased or invalidated at the time when a predetermined period has elapsed from when the shop/product identification information is stored in the temporary storage unit.
  • the information processing system allows shop/product information displayed or selected in the past by a user to be displayed by utilizing the temporary storage unit of the user terminal, and limits storage of the shop/product identification information in the temporary storage unit to the predetermined period.
  • the information processing system maintains user's convenience on a website that allows member registration
  • the information processing system facilitates member registration of a user who desires to continue browsing shop/product information even after a lapse of the predetermined period.
  • the predetermined period is, for example, 30 days, 20 days, 10 to 15 days, or the like; however, the predetermined period is not limited to these.
  • the temporary storage unit is, for example, a cookie, a cache, or the like.
  • the storage unit may store user identification information that identifies a user of the user terminal.
  • the control unit may store the stored shop./product identification information in the storage unit in association with the user identification information such that the user terminal is allowed to access the shop/product information corresponding to the shop/product identification information even after a lapse of the predetermined period.
  • the information processing system is able to lead a user who desires to browse shop/product information even after a lapse of the predetermined period to member registration.
  • control unit may control the communication unit such that the communication unit transmits an erase command to erase or invalidate the shop/product identification information after a lapse of the predetermined period.
  • the information processing system is able to omit time and effort to communicate with the user terminal again in order to just erase shop/product identification information.
  • the erase command may include information indicating a time stamp at the time of transmission of the erase command and the predetermined period.
  • control unit may control the commumcation unit such that the communication unit does not retransmit the erase command to the user terminal.
  • the information processing system is able to prevent a situation that the predetermined period is reset as a result of retransmission of the erase command and, as a result, the period during which shop/product information is browsable by a user is substantially extended.
  • the communication unit may control the user terminal such that the user terminal displays that the shop/product information becomes undisplayable after a lapse of the predetermined period together with the shop/product information.
  • the information processing system is able to inform a user that shop/product information becomes unbrowsable sometime.
  • control unit When the control unit has received, from the user terminal, a command to request to erase or invalidate shop/product identification information stored in the temporary storage unit of the user terminal before a lapse of the predetermined period, the control unit may control the communication unit such that the communication unit transmits an erase all command to immediately erase or invalidate all the shop/product identification information stored in the temporary storage unit of the user terminal.
  • the information processing system is able to omit time and effort to erase a plurality of pieces of shop/product information one by one each time shop/product information becomes unnecessary for a user.
  • control unit may control the communication unit such that the communication unit transmits the shop/product identification information to the temporary storage unit.
  • the information processing system is able to lead a user who desires to browse pieces of shop/product information larger in number than the predetermined number by limiting the number of pieces of shop/product information browsable during the predetermined period to the predetermined number.
  • the information processing system includes a storage unit, a communication unit and a control unit.
  • the storage unit stores shop/product information regarding a shop or a product and shop/product identification information in association with each other, and stores user identification information.
  • the shop/product identification information identifies the shop or the product.
  • the user identification information identifies a user registered as a member.
  • the communication unit extracts shop/product identification information, corresponding to shop/product information displayed or selected on a webpage accessed by a user terminal, from the storage unit and then transmits the shop/product identification information to a temporary storage unit of the user terminal.
  • the communication unit receives the shop/product identification information stored in the temporary storage unit of the user terminal from the user terminal, extracts the shop/product information associated with the shop/product identification information from the storage unit and then allows the shop/product information to be displayed on the user terminal.
  • the control unit controls the temporary storage unit such that, when there is no login to the webpage with the use of the user identification information within a predetermined period from when the shop/product identification information is stored in the temporary storage unit of the user terminal, the stored shop/product identification information is erased or invalidated.
  • the information processing method includes: storing shop/product information regarding a shop or a product and shop/product identification information in association with each other, the shop/product identification information identifying the shop or the product; extracting the stored shop/product identification information corresponding to shop/product information displayed or selected on a webpage accessed by a user terminal and then transmitting the shop/product identification information to a temporary storage unit of the user terminal; when the user terminal accesses the webpage again, receiving the shop/product identification information stored in the temporary storage unit of the user terminal from the user terminal, extracting the shop/product information stored in association with the received shop/product identification information and then allowing the shop/product information to be displayed on the user terminal; and controlling the temporary storage unit of the user terminal such that the shop/product identification information stored in the temporary storage unit is erased or invalidated at the time when a predetermined period has elapsed from when the shop/product identification information is stored in the temporary storage unit.
  • Yet another aspect of the invention provides a computer-readable storage medium storing a program.
  • the program causes an information processing system to execute instructions.
  • the instructions include: a step of storing shop/product information regarding a shop or a product and shop/product identification information in association with each other, the shop/product identification information identifying the shop or the product; a step of extracting the stored shop/product identification information corresponding to shop/product information displayed or selected on a webpage accessed by a user terminal and then transmitting the shop/product identification information to a temporary storage unit of the user terminal; a step of, when the user terminal accesses the webpage again, receiving the shop/product identification information stored in the temporary storage unit of the user terminal from the user terminal, extracting the shop/product information stored in association with the received shop/product identification information and then allowing the shop/product information to be displayed on the user terminal; and a step of controlling the temporary storage unit of the user terminal such that the shop/product identification information stored in the temporary storage unit is erased or invalidated at the time when a predetermined period
  • FIG. 1 is a view that shows the configuration of a shop information providing system according to an embodiment of the invention
  • FIG. 2 is a view that shows the hardware configuration of a shop information providing server according to the embodiment of the invention
  • FIG. 3 is a view that shows the configuration of databases of the shop information providing server according to the embodiment of the invention.
  • FIG. 4 is a flowchart that shows the flow of the process of bookmarking shop information, which is executed by the shop information providing server according to the embodiment of the invention
  • FIG. 5 is a flowchart that shows the flow of the process of providing shop information bookmarked by the use of a cookie, which is executed by the shop information providing server according to the embodiment of the invention
  • FIG. 6 is a view that shows an example of a webpage that is provided by the shop information providing server according to the embodiment of the invention.
  • FIG. 7 is a view that shows an example of a webpage that is provided by the shop information providing server according to the embodiment of the invention.
  • FIG. 8 is a view that shows an example of a webpage that is provided by the shop information providing server according to the embodiment of the invention.
  • FIG 9 is a view that shows an example of a webpage that is provided by the shop information providing server according to the embodiment of the invention.
  • FIG. 10 is a view that shows an example of a webpage that is provided by the shop information providing server according to the embodiment of the invention.
  • FIG 11 is a view that shows an example of a webpage that is provided by the shop information providing server according to the embodiment of the invention.
  • FIG. 1 is a view that shows the configuration of a shop information providing system according to the embodiment.
  • the system includes a shop information providing server 100 on the Internet 50, and a plurality of user terminals 200.
  • the shop information providing server 100 is a web server that manages a portal site that provides information about restaurants.
  • the shop information providing server 100 is connected to the plurality of user terminals 200 via the Internet 50, and transmits a webpage, containing restaurant information that coincides with a search condition input through the user terminal 200, to the user terminal 200 that has accessed the portal site and input the search condition.
  • the user terminals 200 are terminals that are used by users (user A, user B, user C, ).
  • Each of the user terminals 200 is, for example, a smartphone, a cellular phone, a tablet personal computer (PC), a notebook PC, a desktop PC, or the like.
  • Each user terminal 200 accesses the shop information providing server 100, receives the webpage and displays the webpage on a screen by the use of a browser.
  • each user terminal 200 searches for a restaurant on the portal site via the screen that is displayed by the browser, and browses information about a desired restaurant.
  • Member registration is allowed on the portal site; however, a nonmember user is also allowed to utilize the portal site.
  • a member user is allowed to use more functions than a nonmember user on the portal site.
  • the shop information providing server 100 is able to provide each user terminal 200 with the function of bookmarking information about a restaurant in which the user is interested on the portal site.
  • a nonmember user is allowed to bookmark only a predetermined number (for example, five) of pieces of shop information, those pieces of shop information are stored only for a predetermined period (for example, 15 days) in the cookie of the user terminal 200, and a nonmember user is just allowed to collectively handle (for example, mail delivery, deletion, or the like) a plurality of pieces of shop information.
  • a predetermined number for example, five
  • those pieces of shop information are stored only for a predetermined period (for example, 15 days) in the cookie of the user terminal 200
  • a nonmember user is just allowed to collectively handle (for example, mail delivery, deletion, or the like) a plurality of pieces of shop information.
  • a member user is allowed to not only create a bookmark by the use of the cookie but also store much larger number of (for example, ten thousand) pieces of shop information than a nonmember user in a database of the shop information providing server 100 for each user, and a member user is allowed to handle shop information in the database one by one.
  • a member user is also allowed to move shop information stored in the cookie of his or her own user terminal 200 to the database in the shop information providing server 100.
  • a bookmark of shop information that is saved in the cookie of the user terminal 200 is termed local bookmark
  • a bookmark of shop information that is saved in the database of the shop information providing server 100 is termed online bookmark.
  • FIG. 2 is a view that shows the hardware configuration of the shop information providing server 100.
  • the shop information providing server 100 includes a central processing unit (CPU) 11, a read only memory (ROM) 12, a random access memory (RAM) 13, an input/output interface 15 and a bus 14.
  • the bus 14 connects the CPU 11, the ROM 12, the RAM 13 and the input/output interface 15 with one another.
  • the CPU 11 where necessary accesses the RAM 13, and the like, and generally controls all the blocks of the shop information providing server 100 while executing various arithmetic processing.
  • the ROM 12 is a nonvolatile memory in which firmware, such as an OS, programs and various parameters to be executed by the CPU 11, is fixedly stored.
  • the RAM 13 is used as a work area, or the like, of the CPU 11, and temporarily holds the OS, various active applications and various in-process data.
  • a display unit 16 an operation receiving unit 17, a storage unit 18, a communication unit 19, and the like, are connected to the input/output interface 15.
  • the display unit 16 is, for example, a display device, such as a liquid crystal display (LCD), an organic electroluminescence display (OELD) and a cathode ray tube (CRT).
  • LCD liquid crystal display
  • OELD organic electroluminescence display
  • CRT cathode ray tube
  • the operation receiving unit 17 is, for example, a pointing device, such as a mouse, a keyboard, a touch panel, or another input device.
  • a pointing device such as a mouse, a keyboard, a touch panel, or another input device.
  • the touch panel may be integrated with the display unit 16.
  • the storage unit 18 is, for example, a nonvolatile memory, such as a hard disk drive (HDD), a flash memory (solid state drive (SSD)) and another solid-state memory.
  • the OS, various applications and various data are stored in the storage unit 18.
  • the storage unit 18 includes a shop information database, a user information database and a bookmark information database.
  • the communication unit 19 is, for example, a network interface card (NIC) for Ethernet or various modules for wireless communication, such as wireless LAN, and carries out communication process with the user terminals 200.
  • NIC network interface card
  • FIG. 3 is a view that shows the configuration of databases of the shop information providing server 100.
  • the shop information providing server 100 includes the shop information database 31, the user information database 32 and the bookmark information database 33 in the storage unit 18.
  • the shop information database 31 stores not only the shop name of a restaurant and an ID (shop ID) that identifies the restaurant but also information that introduces the restaurant, that is, information that indicates the feature of the shop, such as the advertising text of the shop, event information of the restaurant, information, such as the business category of the restaurant, the area of the restaurant, the address and phone number of the restaurant, menu items that are provided at the restaurant and the website URL, for each restaurant.
  • shop ID information that identifies the restaurant but also information that introduces the restaurant, that is, information that indicates the feature of the shop, such as the advertising text of the shop, event information of the restaurant, information, such as the business category of the restaurant, the area of the restaurant, the address and phone number of the restaurant, menu items that are provided at the restaurant and the website URL, for each restaurant.
  • the user information database 32 stores information regarding the user, that is, information, such as user ID, password, name, date of birth, mail address, sex, address, phone number, occupation, and married/unmarried, for each user.
  • the bookmark information database 33 stores a shop ID, corresponding to shop information for which an online bookmark has been created in response to a bookmark request from the user terminal 200 of a login user registered as a member, in association with a user ID.
  • FIG. 4 is a flowchart that shows the flow of the process of bookmarking shop information, which is executed by the shop information providing server 100.
  • the shop information providing server 100 when the shop information providing server 100 receives a search request with search conditions (area, station, category, and the like) input or selected by a user via the portal site from the user terminal 200, the shop information providing server 100 transmits a search result screen as shown in FIG. 6 to the user terminal 200.
  • search conditions area, station, category, and the like
  • pieces of shop information 73 are, for example, listed in the vertical direction on a page as search results together with input boxes 71 for inputting the search conditions and a search button 72 for transmitting the search request.
  • Each piece of shop information includes a shop name, a photo provided from a shop, text that introduces the shop, and the like.
  • a detailed information button 74 is, for example, provided to the bottom right of the display field of each piece of shop information. For example, a hyperlink to a detailed information page of menu items that are provided at the shop, the map of the shop, or the like, is set for the detailed information button 74.
  • a bookmark button (view later button) 75 is, for example, provided to the top right of the display field of each piece of shop information.
  • the bookmark button 75 is used to bookmark shop information in which the user is interested so that the user is allowed to browse the shop information again later.
  • a bookmark request to bookmark the corresponding piece of shop information is transmitted to the shop information providmg server 100.
  • the CPU 11 of the shop information providing server 100 determines whether a bookmark request for the piece of shop information has been received from the user terminal 200 (step 41).
  • the CPU 11 determines whether a predetermined number (for example, five) shop IDs are stored in the cookie of the source user terminal 200, that is, whether there are a predetermined number of pieces of local bookmarks for shop information (step 42).
  • a predetermined number for example, five
  • the CPU 11 When it is determined that a predetermined number of shop IDs are not contained in the cookie of the user terminal 200 (No), the CPU 11 generates an erase command for deleting the shop ID corresponding to the piece of shop information intended by the bookmark request from the cookie of the user terminal 200 after a lapse of a predetermined period (for example, 15 days) (step 43).
  • a predetermined period for example, 15 days
  • the erase command includes a time stamp at the time of transmission (generation) of the erase command, and information indicating the predetermined period.
  • the CPU 11 transmits the shop ID, corresponding to the piece of shop information intended by the bookmark request, to the cookie of the user terminal 200 together with the generated erase command (step 44).
  • the shop ID is saved in the cookie of the user terminal 200 together with the erase command, and creating a local bookmark for the piece of shop information corresponding to the shop ID completes. Due to the erase command, the shop ID for which a local bookmark has been created will be erased after a lapse of the predetermined time from the time stamp.
  • the CPU 11 adds the piece of shop information, corresponding to the local bookmark, onto a webpage as a bookmark list (view later list), and causes the user terminal 200 to display the bookmark list. That is, the piece of shop information corresponding to the local bookmark is displayed as one item in a bookmark list (view later list) 80 in, for example, a horizontally-long area at the lower end of the screen as shown in FIG. 7 on the browser of the user terminal 200.
  • bookmark shop information 82 is included in the bookmark list 80.
  • the bookmark shop information 82 consists of a shop name, a photo, and the like, corresponding to the shop ID registered as a local bookmark.
  • Space for the bookmark shop information 82 is set so that, for example, up to five pieces of bookmark shop information 82 are allowed to be displayed in correspondence with the upper limit number of the local bookmarks.
  • a tab 81 is provided at the top of the bookmark list 80.
  • the tab 81 is used to maximize or minimize the bookmark list 80.
  • a numeral shown at, for example, the right end of the tab 81 corresponds to the number of created local bookmarks.
  • a mail transmission button 83, an online bookmark button 84 and a delete all button 85 are provided, for example, to the right side of the bookmark shop information 82.
  • the mail transmission button 83 is used to transmit shop information by mail.
  • the online bookmark button 84 is used to shift shop information into an online bookmark.
  • the delete all button 85 is used to delete all the local bookmarks.
  • the CPU 11 transmits, to the user terminal 200, information indicating that the shop information (local bookmark) corresponding to the shop ID transmitted to the user terminal 200 becomes unbrowsable after a lapse of the predetermined period (for example, 15 days) (the information is stored for the predetermined period) so as to be included in, for example, the area on the top of the buttons 83 to 85 on the webpage, and causes the user terminal 200 to display the information (step 45).
  • the predetermined period for example, 15 days
  • bookmark shop information 82 is added to the bookmark list 80
  • the bookmark shop information 82 added to the bookmark list 80 is deleted.
  • the erase command is transmitted (retransmitted) to the user terminal 200 before a lapse of the predetermined period.
  • the CPU 11 determines whether a request to shift the shop information, for which a local bookmark has been created, into an online bookmark has been received from the user terminal 200, that is, whether the online bookmark button 84 has been depressed in the bookmark list 80 (step 46).
  • the CPU 11 determines whether the user of the user terminal 200 has logged into the portal site (step 47).
  • the CPU 11 changes the webpage to a login/new member registration screen (step 48).
  • FIG. 9 is a view that shows an example of the login/new member registration screen 91.
  • the left side is an area for login
  • the right side is an area for new member registration.
  • a login request is transmitted from the user terminal 200 to the shop information providing server 100.
  • a member registration button 93 is depressed in the area for new member registration, the screen changes into a screen for inputting information for member registration.
  • the CPU 11 determines whether a login or member registration is successful through the login request or user's input process on the input screen for new member registration (step 49).
  • the CPU 11 stores the shop ID corresponding to the bookmark shop information 82 in the bookmark list 80 in the bookmark information database 33 in association with the user ID, thus creating an online bookmark for the shop information (step 50).
  • the CPU 11 causes the message indicating that creating an online bookmark has completed to be displayed on the search result screen by, for example, a pup-up 95.
  • the online bookmarking process is collectively executed over a plurality of shop IDs.
  • the CPU 11 transmits, to the user terminal 200, an erase all command to immediately delete all the shop IDs stored in the cookie of the user terminal 200 (step 52).
  • This erase all command different from the erase command at the time of creating the above-described local bookmark, does not contain information about a time stamp and a predetermined period, but the erase all command is a command to immediately erase the shop IDs in the cookie.
  • step 53 when it is determined in step 42 that there are a predetermined number or more of the shop IDs (Yes), the CPU 11 transmits an error message that the number of created local bookmarks exceeds the upper limit (step 53).
  • the error message is, for example, displayed on the search result screen as a pup-up 96 as shown in FIG. 11.
  • the CPU 11 repeatedly executes the above-described process each time there arises an action, such as the bookmark request, a request to shit into an online bookmark and a delete all request, from the user terminal 200.
  • the shop ID is saved in the cookie of the user terminal 200 through the local bookmarking process
  • the user terminal 200 once ends a session with the portal site as a result of, for example, user's operation to close the browser.
  • the user terminal 200 accesses the portal site again, the user terminal 200 is allowed to display the bookmark list 80 as long as the predetermined period has not elapsed.
  • FIG. 5 is a flowchart that shows the flow of the process of providing shop information for which a local bookmark has been created, which is executed by the shop information providing server 100.
  • the CPU 11 determines whether the user terminal 200 has accessed the portal site (step 61).
  • the CPU 11 determines whether there is a shop ID in the cookie of the source user terminal 200 (step 62). This determination is carried out on the basis of whether the shop ID in the cookie has been received from the user terminal 200 at the time of the access.
  • step 63 transmits a webpage, containing the bookmark list 80 including the shop information corresponding to the shop ID, to the user terminal 200 and causes the user terminal 200 to display the webpage (step 63).
  • the CPU 11 transmits a webpage not containing the bookmark list 80 to the user terminal 200 and causes the user terminal 200 to display the webpage (step 64).
  • the CPU 11 executes the process in response to an action, such as a request to create a local bookmark, a request to shift into an online bookmark and a delete all request, from the user terminal 200.
  • the shop information providing server 100 allows shop information, bookmarked by a user, to be displayed by utilizing the cookie of the user terminal 200, and limits storage of shop information in the cookie to a predetermined period.
  • the shop information providing server 100 maintains user's convenience on a website that allows member registration
  • the shop information providing server 100 facilitates member registration of a user who desires to continue browsing shop information. Hence, it is possible to increase the number of registered members.
  • the 100 allows even a nonmember user to utilize the local bookmarking function, but intentionally decreases the usability for a nonmember user as compared to a member user, thus making it possible to facilitate member registration of a user who desires good usability.
  • a local bookmark is stored in the cookie of the user terminal 200; however, the local bookmark may be stored in a cache in the browser of the user terminal 200.
  • a local bookmark is created in the user terminal 200 when the user selects and depresses the bookmark button 75; however, a trigger of the local bookmark is not limited to this case.
  • a local bookmark for the shop ID corresponding to that detailed information may be created.
  • a local bookmark for the shop ID may be created.
  • the predetermined period after which a local bookmark is erased is set to a period of 15 days; however, the predetermined period is not limited to this period.
  • the predetermined period may be a period of 30 days, 20 days, 10 to 14 days, or the like.
  • the upper limit number of local bookmarks is not limited to five.
  • the upper limit number may be three, ten, or the like.
  • the predetermined period of each local bookmark or the upper limit number of the local bookmarks may be changeable depending on a parameter that varies among the user terminals 200, such as the number of accesses to a portal site by each user terminal 200.
  • the erase command is transmitted to the user terminal 200 together with the shop ID at the time of creating a local bookmark; however, the timing at which the erase command is transmitted is not limited to this timing.
  • the predetermined period may be counted by a timer in the shop information providing server 100, and the erase command may be immediately transmitted after a lapse of the predetermined period.
  • the erase command may be multicast for all the shop IDs for which local bookmarks have been created on that day at predetermined time, such as every day 0 o'clock.
  • Only a time stamp of created date and time may be stored in the cookie of the user terminal 200 at the time of creating a local bookmark, and, when there is an access from the user terminal 200, the shop information providing server 100 may determine whether the predetermined period has elapsed by calculating a difference between the current time and the time stamp by referring to the time stamp in the cookie of the user terminal 200, and, in response to the determination, may determine whether to provide shop information for which a local bookmark has been created.
  • the shop ID in the user terminal 200 is erased but the shop ID may be just invalidated.
  • the invalidated local bookmark may be validated, and may be shifted into an online bookmark.
  • a bookmarking object is not limited to the shop information of a restaurant. For example, information about facilities, such as accommodation facilities, amusement facilities, facilities for wedding party, and golf courses, may be bookmarked. Not shop information but product information may be bookmarked.
  • Various objects, such as clothes, electrical appliances, household goods and real estate, are assumed as products.

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Abstract

An information processing system includes a storage unit, a communication unit and a control unit. The storage unit stores shop/product information regarding a shop or a product and shop/product identification information in association with each other. The shop/product identification information identifies the shop or the product. The communication unit extracts shop/product identification information, corresponding to shop/product information displayed or selected on a webpage accessed by a user terminal, from the storage unit and then transmits the shop/product identification information to a temporary storage unit of the user terminal. When the user terminal accesses the webpage again, the communication unit receives the shop/product identification information stored in the temporary storage unit of the user terminal from the user terminal, extracts the shop/product information associated with the shop/product identification information from the storage unit and then allows the shop/product information to be displayed on the user terminal. The control unit controls the temporary storage unit of the user terminal such that the shop/product identification information stored in the temporary storage unit is erased or invalidated at the time when a predetermined period has elapsed from when the shop/product identification information is stored in the temporary storage unit.

Description

INFORMATION PROCESSING SYSTEM, INFORMATION PROCESSING METHOD, AND COMPUTER-READABLE STORAGE MEDIUM STORING PROGRAM
BACKGROUND OF THE INVENTION
1. Field of the Invention
[0001] The invention relates to an information processing system that is able to provide a user terminal with shop information, facility information or product information of a restaurant, or the like, an information processing method that is used in the information processing system, and a computer-readable storage medium storing a program.
2. Description of Related Art
[0002] Conventionally, there is a system that searches for shop information or product information on a website with the use of a user terminal, such as a personal computer (PC), a tablet PC and a smartphone.
[0003] In such a search system, information of a webpage once browsed by a user is cached in a local disk of a user terminal by the use of the cache function of a browser of the user terminal, and, when the user accesses the webpage again with the terminal, the cached information is referenced, with the result that the webpage is quickly displayed.
[0004] There is a cookie that is able to achieve a similar function. A cookie is a file including history information, such as information of a webpage browsed by a user, browsed date and time, the number of times browsed and information input by the user. When a cookie is generated by a website visited by the user and is transmitted to the user terminal, the user is identifiable at the website side at the time when the user visits the website again.
[0005] Japanese Patent Application Publication No. 2003-131929 (JP 2003-131929 A) describes a configuration that saves browsed webpages in a cache. JP 2003-131929 A also describes that a log of browsing is cached in the cache in association with a user and, therefore, the contents of the cache are not browsed by others.
SUMMARY OF THE INVENTION
[0006] On the other hand, in recent years, a terminal is generally owned by a user, so cached data and cookies may be acquired without requiring a login to a website. That is, when a specific website has been browsed, a user's browsing history is left in the terminal at the time when the user browses the website at a later date, so a display screen of the website based on the browsing history is displayed again.
[0007] However, caches and cookies are semipermanently left in the terminal, and, in addition, there is no expiration date in the case of caches, and it is desired not to set cookies from the viewpoint of providing convenience to the user in the case of cookies.
[0008] In such a case, user's convenience improves, while there is a concern that an increase in the number of members who logs into a site and utilizes the site is limited.
[0009] The invention provides an information processing system, information processing method and a computer-readable storage medium storing a program, which are able to increase the number of registered members while keeping user's convenience on a website that allows member registration.
[0010] An aspect of the invention provides an information processing system. The information processing system includes a storage unit, a communication unit and a control unit. The storage unit stores shop/product information regarding a shop or a product and shop/product identification information in association with each other. The shop/product identification information identifies the shop or the product. The communication unit extracts shop/product identification information, corresponding to shop/product information displayed or selected on a webpage accessed by a user terminal, from the storage unit and then transmits the shop/product identification information to a temporary storage unit of the user terminal. When the user terminal accesses the webpage again, the communication unit receives the shop/product identification information stored in the temporary storage unit of the user terminal from the user terminal, extracts the shop/product information associated with the shop/product identification information from the storage unit and then allows the shop/product information to be displayed on the user terminal. The control unit controls the temporary storage unit of the user terminal such that the shop/product identification information stored in the temporary storage unit is erased or invalidated at the time when a predetermined period has elapsed from when the shop/product identification information is stored in the temporary storage unit.
[0011] With this configuration, the information processing system allows shop/product information displayed or selected in the past by a user to be displayed by utilizing the temporary storage unit of the user terminal, and limits storage of the shop/product identification information in the temporary storage unit to the predetermined period. Thus, while the information processing system maintains user's convenience on a website that allows member registration, the information processing system facilitates member registration of a user who desires to continue browsing shop/product information even after a lapse of the predetermined period. Hence, it is possible to increase the number of registered members. The predetermined period is, for example, 30 days, 20 days, 10 to 15 days, or the like; however, the predetermined period is not limited to these. The temporary storage unit is, for example, a cookie, a cache, or the like.
[0012] The storage unit may store user identification information that identifies a user of the user terminal. In this case, when there is a login to the webpage with the use of the user identification information within the predetermined period from when the shop/product identification information is stored in the temporary storage unit of the user terminal, the control unit may store the stored shop./product identification information in the storage unit in association with the user identification information such that the user terminal is allowed to access the shop/product information corresponding to the shop/product identification information even after a lapse of the predetermined period.
[0013] With this configuration, the information processing system is able to lead a user who desires to browse shop/product information even after a lapse of the predetermined period to member registration.
[0014] At the time when the communication unit transmits the shop/product identification information to the temporary storage unit of the user terminal, the control unit may control the communication unit such that the communication unit transmits an erase command to erase or invalidate the shop/product identification information after a lapse of the predetermined period.
[0015] With this configuration, the information processing system is able to omit time and effort to communicate with the user terminal again in order to just erase shop/product identification information.
[0016] The erase command may include information indicating a time stamp at the time of transmission of the erase command and the predetermined period.
[0017] When the shop/product information corresponding to the shop/product identification information stored in the temporary storage unit of the user terminal is displayed or selected again on the webpage accessed by the user terminal, the control unit may control the commumcation unit such that the communication unit does not retransmit the erase command to the user terminal.
[0018] With this configuration, the information processing system is able to prevent a situation that the predetermined period is reset as a result of retransmission of the erase command and, as a result, the period during which shop/product information is browsable by a user is substantially extended.
[0019] At the time when the communication unit extracts the shop/product information corresponding to the shop/product identification information from the storage unit and allows the shop/product information to be displayed, the communication unit may control the user terminal such that the user terminal displays that the shop/product information becomes undisplayable after a lapse of the predetermined period together with the shop/product information.
[0020] With this configuration, the information processing system is able to inform a user that shop/product information becomes unbrowsable sometime.
[0021] When the control unit has received, from the user terminal, a command to request to erase or invalidate shop/product identification information stored in the temporary storage unit of the user terminal before a lapse of the predetermined period, the control unit may control the communication unit such that the communication unit transmits an erase all command to immediately erase or invalidate all the shop/product identification information stored in the temporary storage unit of the user terminal.
[0022] With this configuration, the information processing system is able to omit time and effort to erase a plurality of pieces of shop/product information one by one each time shop/product information becomes unnecessary for a user.
[0023] When the number of pieces of the shop/product identification information stored in the temporary storage unit of the user terminal is smaller than a predetermined number, the control unit may control the communication unit such that the communication unit transmits the shop/product identification information to the temporary storage unit.
[0024] With this configuration, the information processing system is able to lead a user who desires to browse pieces of shop/product information larger in number than the predetermined number by limiting the number of pieces of shop/product information browsable during the predetermined period to the predetermined number.
[0025] Another aspect of the invention provides an information processing system. The information processing system includes a storage unit, a communication unit and a control unit. The storage unit stores shop/product information regarding a shop or a product and shop/product identification information in association with each other, and stores user identification information. The shop/product identification information identifies the shop or the product. The user identification information identifies a user registered as a member. The communication unit extracts shop/product identification information, corresponding to shop/product information displayed or selected on a webpage accessed by a user terminal, from the storage unit and then transmits the shop/product identification information to a temporary storage unit of the user terminal. When the user terminal accesses the webpage again, the communication unit receives the shop/product identification information stored in the temporary storage unit of the user terminal from the user terminal, extracts the shop/product information associated with the shop/product identification information from the storage unit and then allows the shop/product information to be displayed on the user terminal. The control unit controls the temporary storage unit such that, when there is no login to the webpage with the use of the user identification information within a predetermined period from when the shop/product identification information is stored in the temporary storage unit of the user terminal, the stored shop/product identification information is erased or invalidated.
[0026] Further another aspect of the invention provides an information processing method. The information processing method includes: storing shop/product information regarding a shop or a product and shop/product identification information in association with each other, the shop/product identification information identifying the shop or the product; extracting the stored shop/product identification information corresponding to shop/product information displayed or selected on a webpage accessed by a user terminal and then transmitting the shop/product identification information to a temporary storage unit of the user terminal; when the user terminal accesses the webpage again, receiving the shop/product identification information stored in the temporary storage unit of the user terminal from the user terminal, extracting the shop/product information stored in association with the received shop/product identification information and then allowing the shop/product information to be displayed on the user terminal; and controlling the temporary storage unit of the user terminal such that the shop/product identification information stored in the temporary storage unit is erased or invalidated at the time when a predetermined period has elapsed from when the shop/product identification information is stored in the temporary storage unit.
[0027] Yet another aspect of the invention provides a computer-readable storage medium storing a program. The program causes an information processing system to execute instructions. The instructions include: a step of storing shop/product information regarding a shop or a product and shop/product identification information in association with each other, the shop/product identification information identifying the shop or the product; a step of extracting the stored shop/product identification information corresponding to shop/product information displayed or selected on a webpage accessed by a user terminal and then transmitting the shop/product identification information to a temporary storage unit of the user terminal; a step of, when the user terminal accesses the webpage again, receiving the shop/product identification information stored in the temporary storage unit of the user terminal from the user terminal, extracting the shop/product information stored in association with the received shop/product identification information and then allowing the shop/product information to be displayed on the user terminal; and a step of controlling the temporary storage unit of the user terminal such that the shop/product identification information stored in the temporary storage unit is erased or invalidated at the time when a predetermined period has elapsed from when the shop/product identification information is stored in the temporary storage unit.
[0028] As described above, according to the invention, it is possible to increase the number of registered members while maintaining user's convenience on a website that allows member registration. However, this advantageous effect does not limit the invention. BRIEF DESCRIPTION OF THE DRAWINGS
[0029] Features, advantages, and technical and industrial significance of exemplary embodiments of the invention will be described below with reference to the accompanying drawings, in which like numerals denote like elements, and wherein:
FIG. 1 is a view that shows the configuration of a shop information providing system according to an embodiment of the invention;
FIG. 2 is a view that shows the hardware configuration of a shop information providing server according to the embodiment of the invention;
FIG. 3 is a view that shows the configuration of databases of the shop information providing server according to the embodiment of the invention;
FIG. 4 is a flowchart that shows the flow of the process of bookmarking shop information, which is executed by the shop information providing server according to the embodiment of the invention;
FIG. 5 is a flowchart that shows the flow of the process of providing shop information bookmarked by the use of a cookie, which is executed by the shop information providing server according to the embodiment of the invention;
FIG. 6 is a view that shows an example of a webpage that is provided by the shop information providing server according to the embodiment of the invention;
FIG. 7 is a view that shows an example of a webpage that is provided by the shop information providing server according to the embodiment of the invention;
FIG. 8 is a view that shows an example of a webpage that is provided by the shop information providing server according to the embodiment of the invention;
FIG 9 is a view that shows an example of a webpage that is provided by the shop information providing server according to the embodiment of the invention;
FIG. 10 is a view that shows an example of a webpage that is provided by the shop information providing server according to the embodiment of the invention; and
FIG 11 is a view that shows an example of a webpage that is provided by the shop information providing server according to the embodiment of the invention. DETAILED DESCRIPTION OF EMBODIMENTS
[0030] Hereinafter, an embodiment of the invention will be described with reference to the accompanying drawings.
Configuration of System
[0031] FIG. 1 is a view that shows the configuration of a shop information providing system according to the embodiment.
[0032] As shown in FIG. 1, the system includes a shop information providing server 100 on the Internet 50, and a plurality of user terminals 200.
[0033] The shop information providing server 100 is a web server that manages a portal site that provides information about restaurants. The shop information providing server 100 is connected to the plurality of user terminals 200 via the Internet 50, and transmits a webpage, containing restaurant information that coincides with a search condition input through the user terminal 200, to the user terminal 200 that has accessed the portal site and input the search condition.
[0034] The user terminals 200 (200A, 200B, 200C, ...) are terminals that are used by users (user A, user B, user C, ...). Each of the user terminals 200 is, for example, a smartphone, a cellular phone, a tablet personal computer (PC), a notebook PC, a desktop PC, or the like.
[0035] Each user terminal 200 accesses the shop information providing server 100, receives the webpage and displays the webpage on a screen by the use of a browser.
[0036] The user of each user terminal 200 searches for a restaurant on the portal site via the screen that is displayed by the browser, and browses information about a desired restaurant.
[0037] Member registration is allowed on the portal site; however, a nonmember user is also allowed to utilize the portal site. A member user is allowed to use more functions than a nonmember user on the portal site.
[0038] In the present embodiment, the shop information providing server 100 is able to provide each user terminal 200 with the function of bookmarking information about a restaurant in which the user is interested on the portal site.
[0039] However, when a nonmember user utilizes this bookmark function, limitations are imposed on usage conditions as compared to a member user.
[0040] That is, a nonmember user is allowed to bookmark only a predetermined number (for example, five) of pieces of shop information, those pieces of shop information are stored only for a predetermined period (for example, 15 days) in the cookie of the user terminal 200, and a nonmember user is just allowed to collectively handle (for example, mail delivery, deletion, or the like) a plurality of pieces of shop information.
[0041] In contrast, a member user is allowed to not only create a bookmark by the use of the cookie but also store much larger number of (for example, ten thousand) pieces of shop information than a nonmember user in a database of the shop information providing server 100 for each user, and a member user is allowed to handle shop information in the database one by one. A member user is also allowed to move shop information stored in the cookie of his or her own user terminal 200 to the database in the shop information providing server 100.
[0042] In the present embodiment, for the sake of convenience, a bookmark of shop information that is saved in the cookie of the user terminal 200 is termed local bookmark, and a bookmark of shop information that is saved in the database of the shop information providing server 100 is termed online bookmark.
Hardware Configuration of Shop Information Providing Server
[0043] FIG. 2 is a view that shows the hardware configuration of the shop information providing server 100. As shown in FIG 2, the shop information providing server 100 includes a central processing unit (CPU) 11, a read only memory (ROM) 12, a random access memory (RAM) 13, an input/output interface 15 and a bus 14. The bus 14 connects the CPU 11, the ROM 12, the RAM 13 and the input/output interface 15 with one another.
[0044] The CPU 11 where necessary accesses the RAM 13, and the like, and generally controls all the blocks of the shop information providing server 100 while executing various arithmetic processing. The ROM 12 is a nonvolatile memory in which firmware, such as an OS, programs and various parameters to be executed by the CPU 11, is fixedly stored. The RAM 13 is used as a work area, or the like, of the CPU 11, and temporarily holds the OS, various active applications and various in-process data.
[0045] A display unit 16, an operation receiving unit 17, a storage unit 18, a communication unit 19, and the like, are connected to the input/output interface 15.
[0046] The display unit 16 is, for example, a display device, such as a liquid crystal display (LCD), an organic electroluminescence display (OELD) and a cathode ray tube (CRT).
[0047] The operation receiving unit 17 is, for example, a pointing device, such as a mouse, a keyboard, a touch panel, or another input device. When the operation receiving unit 17 is a touch panel, the touch panel may be integrated with the display unit 16.
[0048] The storage unit 18 is, for example, a nonvolatile memory, such as a hard disk drive (HDD), a flash memory (solid state drive (SSD)) and another solid-state memory. The OS, various applications and various data are stored in the storage unit 18.
[0049] As will be described later, particularly, in the present embodiment, the storage unit 18 includes a shop information database, a user information database and a bookmark information database.
[0050] The communication unit 19 is, for example, a network interface card (NIC) for Ethernet or various modules for wireless communication, such as wireless LAN, and carries out communication process with the user terminals 200.
Database Configuration of Shop Information Providing Server
[0051] FIG. 3 is a view that shows the configuration of databases of the shop information providing server 100.
[0052] As shown in FIG. 3, the shop information providing server 100 includes the shop information database 31, the user information database 32 and the bookmark information database 33 in the storage unit 18.
[0053] The shop information database 31 stores not only the shop name of a restaurant and an ID (shop ID) that identifies the restaurant but also information that introduces the restaurant, that is, information that indicates the feature of the shop, such as the advertising text of the shop, event information of the restaurant, information, such as the business category of the restaurant, the area of the restaurant, the address and phone number of the restaurant, menu items that are provided at the restaurant and the website URL, for each restaurant.
[0054] The user information database 32 stores information regarding the user, that is, information, such as user ID, password, name, date of birth, mail address, sex, address, phone number, occupation, and married/unmarried, for each user.
[0055] The bookmark information database 33 stores a shop ID, corresponding to shop information for which an online bookmark has been created in response to a bookmark request from the user terminal 200 of a login user registered as a member, in association with a user ID.
[0056] These databases are consulted with one another where necessary in the process of bookmarking shop information, which is executed by the shop information providing server 100 (described later).
Operation of Shop Information Providing Server [0057] Next, the operation of the thus configured shop information providing server 100 will be described. The operation is executed in cooperation between hardware, such as the CPU 11 and communication unit 19 of the shop information providing server 100, and software stored in the storage unit 18. In the following description, for the sake of convenience, the CPU 11 executes the operation.
[0058] FIG. 4 is a flowchart that shows the flow of the process of bookmarking shop information, which is executed by the shop information providing server 100.
[0059] As premises for the operation shown in FIG. 4, when the shop information providing server 100 receives a search request with search conditions (area, station, category, and the like) input or selected by a user via the portal site from the user terminal 200, the shop information providing server 100 transmits a search result screen as shown in FIG. 6 to the user terminal 200.
[0060] In the search result screen shown in FIG. 6, pieces of shop information 73 are, for example, listed in the vertical direction on a page as search results together with input boxes 71 for inputting the search conditions and a search button 72 for transmitting the search request.
[0061] Each piece of shop information includes a shop name, a photo provided from a shop, text that introduces the shop, and the like. A detailed information button 74 is, for example, provided to the bottom right of the display field of each piece of shop information. For example, a hyperlink to a detailed information page of menu items that are provided at the shop, the map of the shop, or the like, is set for the detailed information button 74.
[0062] A bookmark button (view later button) 75 is, for example, provided to the top right of the display field of each piece of shop information. The bookmark button 75 is used to bookmark shop information in which the user is interested so that the user is allowed to browse the shop information again later. When the bookmark button 75 is depressed on the user terminal 200, a bookmark request to bookmark the corresponding piece of shop information is transmitted to the shop information providmg server 100.
[0063] In a state where such a search result screen is displayed, as shown in FIG 4, the CPU 11 of the shop information providing server 100 determines whether a bookmark request for the piece of shop information has been received from the user terminal 200 (step 41).
[0064] When it is determined that the bookmark request has been received (Yes), the CPU 11 determines whether a predetermined number (for example, five) shop IDs are stored in the cookie of the source user terminal 200, that is, whether there are a predetermined number of pieces of local bookmarks for shop information (step 42).
[0065] When it is determined that a predetermined number of shop IDs are not contained in the cookie of the user terminal 200 (No), the CPU 11 generates an erase command for deleting the shop ID corresponding to the piece of shop information intended by the bookmark request from the cookie of the user terminal 200 after a lapse of a predetermined period (for example, 15 days) (step 43).
[0066] The erase command includes a time stamp at the time of transmission (generation) of the erase command, and information indicating the predetermined period.
[0067] Subsequently, the CPU 11 transmits the shop ID, corresponding to the piece of shop information intended by the bookmark request, to the cookie of the user terminal 200 together with the generated erase command (step 44).
[0068] Thus, the shop ID is saved in the cookie of the user terminal 200 together with the erase command, and creating a local bookmark for the piece of shop information corresponding to the shop ID completes. Due to the erase command, the shop ID for which a local bookmark has been created will be erased after a lapse of the predetermined time from the time stamp.
[0069] The CPU 11 adds the piece of shop information, corresponding to the local bookmark, onto a webpage as a bookmark list (view later list), and causes the user terminal 200 to display the bookmark list. That is, the piece of shop information corresponding to the local bookmark is displayed as one item in a bookmark list (view later list) 80 in, for example, a horizontally-long area at the lower end of the screen as shown in FIG. 7 on the browser of the user terminal 200.
[0070] As shown in FIG. 7, bookmark shop information 82 is included in the bookmark list 80. The bookmark shop information 82 consists of a shop name, a photo, and the like, corresponding to the shop ID registered as a local bookmark.
[0071] Space for the bookmark shop information 82 is set so that, for example, up to five pieces of bookmark shop information 82 are allowed to be displayed in correspondence with the upper limit number of the local bookmarks.
[0072] A tab 81 is provided at the top of the bookmark list 80. The tab 81 is used to maximize or minimize the bookmark list 80. A numeral shown at, for example, the right end of the tab 81 corresponds to the number of created local bookmarks.
[0073] A mail transmission button 83, an online bookmark button 84 and a delete all button 85 are provided, for example, to the right side of the bookmark shop information 82. The mail transmission button 83 is used to transmit shop information by mail. The online bookmark button 84 is used to shift shop information into an online bookmark. The delete all button 85 is used to delete all the local bookmarks.
[0074] The CPU 11 transmits, to the user terminal 200, information indicating that the shop information (local bookmark) corresponding to the shop ID transmitted to the user terminal 200 becomes unbrowsable after a lapse of the predetermined period (for example, 15 days) (the information is stored for the predetermined period) so as to be included in, for example, the area on the top of the buttons 83 to 85 on the webpage, and causes the user terminal 200 to display the information (step 45).
[0075] After the bookmark button 75 is depressed and the bookmark shop information 82 is added to the bookmark list 80, when the same bookmark button 75 is depressed again, the bookmark shop information 82 added to the bookmark list 80 is deleted.
[0076] At the time when the bookmark button 75 corresponding to the registered bookmark shop information 82 is depressed again, when a mouse cursor is hovered over the bookmark button 75 by the user as shown in FIG 8, a checkmark at, for example, the left end of the bookmark button 75 turns into a cross mark. Thus, it is possible to inform the user that the bookmark shop information 82 is deleted when the same bookmark button 75 is depressed again. [0077] Thus, when the bookmark button 75 corresponding to the registered bookmark shop information 82 is depressed again, the shop ID and the erase command, transmitted in step 44, are not retransmitted. Therefore, substantial extension of the predetermined period resulting from retransmission of the erase command is prevented.
[0078] However, although described later, when the delete all button 85 is depressed, the erase command is transmitted (retransmitted) to the user terminal 200 before a lapse of the predetermined period.
[0079] Subsequently, the CPU 11 determines whether a request to shift the shop information, for which a local bookmark has been created, into an online bookmark has been received from the user terminal 200, that is, whether the online bookmark button 84 has been depressed in the bookmark list 80 (step 46).
[0080] When it is determined that a request to shift the shop information into an online bookmark has been received (Yes), the CPU 11 determines whether the user of the user terminal 200 has logged into the portal site (step 47).
[0081] When it is determined that the user has not logged into the portal site (No), the CPU 11 changes the webpage to a login/new member registration screen (step 48).
[0082] FIG. 9 is a view that shows an example of the login/new member registration screen 91. In FIG. 9, the left side is an area for login, and the right side is an area for new member registration.
[0083] In the area for login, when the ID or mail address and password of a member user are input and a login button 92 is depressed, a login request is transmitted from the user terminal 200 to the shop information providing server 100. When a member registration button 93 is depressed in the area for new member registration, the screen changes into a screen for inputting information for member registration.
[0084] The CPU 11 determines whether a login or member registration is successful through the login request or user's input process on the input screen for new member registration (step 49).
[0085] When it is determined that a login or member registration is successful (Yes), the CPU 11 stores the shop ID corresponding to the bookmark shop information 82 in the bookmark list 80 in the bookmark information database 33 in association with the user ID, thus creating an online bookmark for the shop information (step 50).
[0086] In this case, as shown in FIG. 10, the CPU 11 causes the message indicating that creating an online bookmark has completed to be displayed on the search result screen by, for example, a pup-up 95.
[0087] When there are a plurality of pieces of bookmark shop information 82 in the bookmark list 80, the online bookmarking process is collectively executed over a plurality of shop IDs.
[0088] When the mail transmission button 83 or the delete all button 85 is depressed in a state where there are a plurality of pieces of bookmark shop information 82 in the bookmark list 80 as well, each process is collectively executed.
[0089] That is, when the mail transmission button 83 is depressed, a mailer is launched in a state where a plurality of URLs, and the like, corresponding to the plurality of pieces of shop information are provided on a mail creating screen.
[0090] When the delete all button 85 is depressed and then a request to delete all the pieces of shop information has been received from the user terminal 200 (Yes in step 51), the CPU 11 transmits, to the user terminal 200, an erase all command to immediately delete all the shop IDs stored in the cookie of the user terminal 200 (step 52). This erase all command, different from the erase command at the time of creating the above-described local bookmark, does not contain information about a time stamp and a predetermined period, but the erase all command is a command to immediately erase the shop IDs in the cookie.
[0091] Thus, all the shop IDs in the cookie of the user terminal 200 are deleted before a lapse of the predetermined period, and all the pieces of bookmark shop information 82 in the bookmark list 80 are also deleted.
[0092] On the other hand, when it is determined in step 42 that there are a predetermined number or more of the shop IDs (Yes), the CPU 11 transmits an error message that the number of created local bookmarks exceeds the upper limit (step 53). The error message is, for example, displayed on the search result screen as a pup-up 96 as shown in FIG. 11.
[0093] The CPU 11 repeatedly executes the above-described process each time there arises an action, such as the bookmark request, a request to shit into an online bookmark and a delete all request, from the user terminal 200.
[0094] When the shop ID is saved in the cookie of the user terminal 200 through the local bookmarking process, the user terminal 200 once ends a session with the portal site as a result of, for example, user's operation to close the browser. When the user terminal 200 accesses the portal site again, the user terminal 200 is allowed to display the bookmark list 80 as long as the predetermined period has not elapsed.
[0095] FIG. 5 is a flowchart that shows the flow of the process of providing shop information for which a local bookmark has been created, which is executed by the shop information providing server 100.
[0096] As shown in FIG. 5, the CPU 11 determines whether the user terminal 200 has accessed the portal site (step 61).
[0097] When it is determined that the user terminal 200 has accessed the portal site (Yes), the CPU 11 determines whether there is a shop ID in the cookie of the source user terminal 200 (step 62). This determination is carried out on the basis of whether the shop ID in the cookie has been received from the user terminal 200 at the time of the access.
[0098] When it is determined that there is a shop ID in the cookie (Yes), the CPU
11 transmits a webpage, containing the bookmark list 80 including the shop information corresponding to the shop ID, to the user terminal 200 and causes the user terminal 200 to display the webpage (step 63).
[0099] On the other hand, when it is determined that there is no shop ID in the cookie (No), the CPU 11 transmits a webpage not containing the bookmark list 80 to the user terminal 200 and causes the user terminal 200 to display the webpage (step 64).
[0100] After that, as described with reference to FIG. 4, the CPU 11 executes the process in response to an action, such as a request to create a local bookmark, a request to shift into an online bookmark and a delete all request, from the user terminal 200. Conclusion
[0101] As described above, according to the present embodiment, the shop information providing server 100 allows shop information, bookmarked by a user, to be displayed by utilizing the cookie of the user terminal 200, and limits storage of shop information in the cookie to a predetermined period. Thus, while the shop information providing server 100 maintains user's convenience on a website that allows member registration, the shop information providing server 100 facilitates member registration of a user who desires to continue browsing shop information. Hence, it is possible to increase the number of registered members.
[0102] That is, in the present embodiment, the shop information providing server
100 allows even a nonmember user to utilize the local bookmarking function, but intentionally decreases the usability for a nonmember user as compared to a member user, thus making it possible to facilitate member registration of a user who desires good usability.
Alternative Embodiments
[0103] The invention is not limited to the above-described embodiment. The above-described embodiment may be variously modified without departing from the scope of the disclosure.
[0104] In the above-described embodiment, a local bookmark is stored in the cookie of the user terminal 200; however, the local bookmark may be stored in a cache in the browser of the user terminal 200.
[0105] In the above-described embodiment, a local bookmark is created in the user terminal 200 when the user selects and depresses the bookmark button 75; however, a trigger of the local bookmark is not limited to this case. For example, when the user has depressed the detailed information button 74 and has browsed detailed information, a local bookmark for the shop ID corresponding to that detailed information may be created. When any movement or state that suggests that the user is interested in specific shop information has been detected, for example, when it has been detected that the user remains browsing the shop information 73 and standing (no scroll operation is performed for a certain period of time), a local bookmark for the shop ID may be created.
[0106] In the above-described embodiment, the predetermined period after which a local bookmark is erased is set to a period of 15 days; however, the predetermined period is not limited to this period. The predetermined period may be a period of 30 days, 20 days, 10 to 14 days, or the like. The upper limit number of local bookmarks is not limited to five. The upper limit number may be three, ten, or the like. The predetermined period of each local bookmark or the upper limit number of the local bookmarks may be changeable depending on a parameter that varies among the user terminals 200, such as the number of accesses to a portal site by each user terminal 200.
[0107] In the above-described embodiment, the erase command is transmitted to the user terminal 200 together with the shop ID at the time of creating a local bookmark; however, the timing at which the erase command is transmitted is not limited to this timing. For example, the predetermined period may be counted by a timer in the shop information providing server 100, and the erase command may be immediately transmitted after a lapse of the predetermined period. The erase command may be multicast for all the shop IDs for which local bookmarks have been created on that day at predetermined time, such as every day 0 o'clock. Only a time stamp of created date and time (at the time of transmission of the shop ID) may be stored in the cookie of the user terminal 200 at the time of creating a local bookmark, and, when there is an access from the user terminal 200, the shop information providing server 100 may determine whether the predetermined period has elapsed by calculating a difference between the current time and the time stamp by referring to the time stamp in the cookie of the user terminal 200, and, in response to the determination, may determine whether to provide shop information for which a local bookmark has been created.
[0108] Not the shop ID in the user terminal 200 is erased but the shop ID may be just invalidated. In this case, for example, in response to a predetermined event or timing, such as when the user has made new member registration after a lapse of the predetermined period, the invalidated local bookmark may be validated, and may be shifted into an online bookmark. [0109] In the above-described embodiment, the example in which the invention is applied to shop information of a restaurant is described; however, a bookmarking object is not limited to the shop information of a restaurant. For example, information about facilities, such as accommodation facilities, amusement facilities, facilities for wedding party, and golf courses, may be bookmarked. Not shop information but product information may be bookmarked. Various objects, such as clothes, electrical appliances, household goods and real estate, are assumed as products.

Claims

CLAIMS:
1. An information processing system (100) characterized by comprising:
a storage unit (18) that stores shop/product information regarding a shop or a product and shop/product identification information in association with each other, the shop/product identification information identifying the shop or the product;
a communication unit (19) that extracts shop/product identification information, corresponding to shop/product information displayed or selected on a webpage accessed by a user terminal (200), from the storage unit and then transmits the shop/product identification information to a temporary storage unit of the user terminal, and that, when the user terminal accesses the webpage again, receives the shop/product identification information stored in the temporary storage unit of the user terminal from the user terminal, extracts the shop/product information associated with the shop/product identification information from the storage unit and then allows the shop/product information to be displayed on the user terminal; and
a control unit (11) that controls the temporary storage unit of the user terminal such that the shop/product identification information stored in the temporary storage unit is erased or invalidated at the time when a predetermined period has elapsed from when the shop/product identification information is stored in the temporary storage unit.
2. The information processing system according to claim 1, wherein
the storage unit stores user identification information that identifies a user of the user terminal, and
when there is a login to the webpage with the use of the user identification information within the predetermined period from when the shop/product identification information is stored in the temporary storage unit of the user terminal, the control unit stores the stored shop./product identification information in the storage unit in association with the user identification information such that the user terminal is allowed to access the shop/product information corresponding to the shop/product identification information even after a lapse of the predetermined period.
3. The information processing system according to claim 1 or 2, wherein
at the time when the communication unit transmits the shop/product identification information to the temporary storage unit of the user terminal, the control unit controls the communication unit such that the communication unit transmits an erase command to erase or invalidate the shop/product identification information after a lapse of the predetermined period.
4. The information processing system according to claim 3, wherein
the erase command includes information indicating a time stamp at the time of transmission of the erase command and the predetermined period.
5. The information processing system according to claim 3 or 4, wherein
when the shop/product information corresponding to the shop/product identification information stored in the temporary storage unit of the user terminal is displayed or selected again on the webpage accessed by the user terminal, the control unit controls the communication unit such that the communication unit does not retransmit the erase command to the user terminal.
6. The information processing system according to any one of claims 1 to 5, wherein
at the time when the communication unit extracts the shop/product information corresponding to the shop/product identification information from the storage unit and allows the shop/product information to be displayed, the communication unit controls the user terminal such that the user terminal displays that the shop/product information becomes undisplayable after a lapse of the predetermined period together with the shop/product information.
7. The information processing system according to any one of claims 1 to 6, wherein
when the control unit has received, from the user terminal, a command to request to erase or invalidate shop/product identification information stored in the temporary storage unit of the user terminal before a lapse of the predetermined period, the control unit controls the communication unit such that the communication unit transmits an erase all command to immediately erase or invalidate all the shop/product identification information stored in the temporary storage unit of the user terminal.
8. The information processing system according to any one of claims 1 to 7, wherein
when the number of pieces of the shop/product identification information stored in the temporary storage unit of the user terminal is smaller than a predetermined number, the control unit controls the communication unit such that the communication unit transmits the shop/product identification information to the temporary storage unit.
9. An information processing system (100) characterized by comprising:
a storage unit (18) that stores shop/product information regarding a shop or a product and shop/product identification information in association with each other, and that stores user identification information, the shop/product identification information identifying the shop or the product, the user identification information identifying a user registered as a member;
a communication unit (19) that extracts shop/product identification information, corresponding to shop/product information displayed or selected on a webpage accessed by a user terminal (200), from the storage unit and then transmits the shop/product identification information to a temporary storage unit of the user terminal, and that, when the user terminal accesses the webpage again, receives the shop/product identification information stored in the temporary storage unit of the user terminal from the user terminal, extracts the shop/product information associated with the shop/product identification information from the storage unit and then allows the shop/product information to be displayed on the user terminal; and
a control unit (11) that controls the temporary storage unit of the user terminal such that, when there is no login to the webpage with the use of the user identification information within a predetermined period from when the shop/product identification information is stored in the temporary storage unit, the stored shop/product identification information is erased or invalidated.
10. An information processing method characterized by comprising:
storing shop/product information regarding a shop or a product and shop/product identification information in association with each other, the shop/product identification information identifying the shop or the product;
extracting the stored shop/product identification information corresponding to shop/product information displayed or selected on a webpage accessed by a user terminal (200) and then transmitting the shop/product identification information to a temporary storage unit of the user terminal;
when the user terminal accesses the webpage again, receiving the shop/product identification information stored in the temporary storage unit of the user terminal from the user terminal, extracting the shop/product information stored in association with the received shop/product identification information and then allowing the shop/product information to be displayed on the user terminal; and
controlling the temporary storage unit of the user terminal such that the shop/product identification information stored in the temporary storage unit is erased or invalidated at the time when a predetermined period has elapsed from when the shop/product identification information is stored in the temporary storage unit.
11. A computer-readable storage medium storing a program, the program causing an information processing system to execute instructions, the instructions characterized by comprising: a step of storing shop/product information regarding a shop or a product and shop/product identification information in association with each other, the shop/product identification information identifying the shop or the product;
a step of extracting the stored shop/product identification information corresponding to shop/product information displayed or selected on a webpage accessed by a user terminal (200) and then transmitting the shop/product identification information to a temporary storage unit of the user terminal;
a step of, when the user terminal accesses the webpage again, receiving, the shop/product identification information stored in the temporary storage unit of the user terminal from the user terminal, extracting the shop/product information stored in association with the received shop/product identification information and then allowing the shop/product information to be displayed on the user terminal; and
a step of controlling the temporary storage unit of the user terminal such that the shop/product identification information stored in the temporary storage unit is erased or invalidated at the time when a predetermined period has elapsed from when the shop/product identification information is stored in the temporary storage unit.
PCT/IB2016/000128 2015-02-05 2016-02-02 Information processing system, information processing method, and computer-readable storage medium storing program WO2016125005A1 (en)

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