WO2016117913A1

WO2016117913A1 - Problem-sharing-based management supporting method, management supporting server performing same, and recording medium storing same

Info

Publication number: WO2016117913A1
Application number: PCT/KR2016/000558
Authority: WO
Inventors: 최재호
Original assignee: 최재호; 델타피디에스 주식회사
Priority date: 2015-01-23
Filing date: 2016-01-19
Publication date: 2016-07-28
Also published as: KR101714357B1; KR20160091035A

Abstract

The present invention relates to a management supporting method including: (a) a step for receiving, together with a reward for recognition of a first problem, the first problem recognized by a first problem recognizer for a project activity corresponding to a management behavior given to a specific group or a specific team member in a company's management process; and (b) a step for increasing the importance of the project activity by applying a reward for recognition of a second problem to the reward for recognition of the first problem, when the second problem (does not have to be the same as the first problem) for the project activity is shared by a second problem recognizer. Accordingly it is possible to recognize and solve a problem that arises in the company's management process.

Description

Management support method based on problem sharing, management support server performing the same, recording medium storing it

The present invention relates to a management support technology, and more particularly, to a management support method based on problem sharing to recognize and solve a problem occurring in a company management process, a management support server performing the same, and a recording medium storing the same. .

In general, a company's organization is managed according to the direction of the company's future technology areas and the provision of customized technology and market information in consideration of the needs of technology development. A company's organizational management process is built so that professionals can identify the industry and business processes they belong to and customize it for that company. Business processes involve multiple projects, some of which are problematic. Most projects with problems are solved by the organization or its team members.

Korean Patent Application Publication No. 10-2004-0022951 shares general information between the department in charge, the development department, and external subcontractors for the project decided by the company, and integrates the report through standard forms and various information to be shared. Disclosed is a project management system and its management method for registering and storing the data in one database. This technology can maximize the systematic schedule management and flexible management of the organization and departments by enabling the overall schedule and test progress rate of the set project, evaluating past problems, drawing out problems and solutions during development. .

Korean Laid-Open Patent Publication No. 10-2004-0095586 discloses a win-win-win (client-informer-operator) system business model through incentives on the Internet to solve various problems. . These technologies can contribute to problem solving, industrial efficiency and productivity improvement between labor and management.

One embodiment of the present invention is to provide a management support method that can recognize and solve the problems encountered in the company management process.

An embodiment of the present invention is to provide a management support method that can improve the speed of solving a problem by providing a compensation for solving the problem.

One embodiment of the present invention is to provide a management support method that can assist in determining the importance of project activities based on problem recognition rewards associated with problems with project activities recognized by team members in the company.

One embodiment of the present invention is to provide a management support method that can provide an evaluation query to the user at any time by performing an automatic evaluation of the project activity.

One embodiment of the present invention is to provide a management support method that can assist in determining the meeting topic associated with the company management in accordance with the priority of work according to the importance of project activities.

Among the embodiments, the management support method may include: (a) Recognizing the first problem as a first problem recognized by the first problem recognizer for a project activity corresponding to a management activity assigned to a specific organization or a specific team member in the course of company management; Receiving a second problem recognition reward if the second problem (not necessarily the same as the first problem) for the project activity is shared by the second problem recognizer with the receiving of the reward; Increasing the importance of the project activity as reflected in the recognition reward.

In one embodiment, (c) if provision for at least one issue relating to the project activity is requested, for each of the at least one issue, at least one of a corresponding problem recognizer, a corresponding resolution received and a resolution adopted, and a corresponding problem recognition reward. It may further comprise providing one.

In one embodiment, step (b) may include increasing importance for the project activity by reflecting the first problem recognition reward before the second problem is shared.

In the step (b), if the second problem is shared, the first problem recognition reward is updated by adding the first and second problem recognition rewards to the project activity. Checking whether it corresponds to a maximum reward and supporting evaluating the importance of the project activity based on the updated current problem recognition reward and the maximum reward.

In one embodiment, (c) if the problem is solved by the problem solver within the problem solving period may further comprise the step of notifying the problem recognizer of the solution.

The step (c) may include updating the current problem recognition reward by subtracting the problem recognition reward according to whether the solution recognizer adopts the solution, and updating the current problem recognition reward based on the updated current problem recognition reward. It may include assisting in assessing the importance.

The step (c) may further include calculating a problem solving speed for the project activity based on a reception time of the corresponding problem with respect to the project activity and a solution adoption time point for the corresponding problem.

In one embodiment, the method may further comprise: (c) creating an online discussion room associated with a problem that may be recognized by at least one discussion participant for the project activity when requested to open an online discussion room for the project activity. have.

In the step (c), if a problem is recognized by the at least one discussion participant or a solution to the problem is adopted, the step (c) updates the current problem recognition reward and the maximum problem recognition reward based on the corresponding problem recognition reward to the project activity. And assisting in evaluating the importance of the data.

In an embodiment, the method may further include generating a problem solving score by calculating at least one of a problem solving ranking, a problem solving rate, and a problem solving achievement value for the specific organization or a specific team member on a specific time period basis. have.

In one embodiment, step (a) may include determining whether to publish the received first problem through the approval of the problem manager regarding the project activity.

Among the embodiments, the management support server may include a first problem recognized by the first problem recognizer with a first problem recognition reward for a project activity corresponding to a management activity assigned to a specific organization or a specific team member in a company management process. If a second problem (not necessarily the same as the first problem) of the project activity is shared by the receiving problem recognition management unit and the second problem recognizer, the second problem recognition reward is reflected in the first problem recognition reward. Thereby including a project activity importance management unit that increases the importance of the project activity.

In one embodiment, if a request is provided for at least one problem related to the project activity, at least one of a corresponding problem recognizer, a corresponding receipt of the solution and whether to accept the solution, and a corresponding problem recognition reward are provided for each of the at least one problem. It may further include a problem providing unit.

When the problem is solved by the problem solver within the problem solving period, the problem recognizer may further include a problem solving management unit for notifying the solution.

When requesting to open an online discussion room for the project activity, the project activity may further include a discussion room manager that generates an online discussion room associated with a problem that can be recognized by at least one discussion participant.

The apparatus may further include a problem solving performance generating unit generating a problem solving score by calculating at least one of a problem solving ranking, a problem solving ratio, and a problem solving achievement value for the specific organization or a specific team member on a specific period basis.

In embodiments, a computer-readable recording medium having recorded thereon a program for implementing a management support method may be a first problem recognizer for a project activity corresponding to a management activity assigned to a specific organization or a specific team member in the course of a company's management. The second problem (not necessarily the same as the first problem) of the project activity is shared by the second problem recognizer and the function of receiving the first problem recognized by the first problem recognition reward together with the first problem recognition reward. And reflecting the second problem recognition reward in the first problem recognition reward to increase the importance of the project activity.

Management support method according to an embodiment of the present invention can be solved by recognizing the problem occurred in the company management process.

Management support method according to an embodiment of the present invention can improve the speed of solving the problem by providing a compensation for the solution of the problem.

The management support method according to an embodiment of the present invention may assist in determining the importance of project activities based on problem recognition rewards associated with problems for project activities recognized by team members in the company.

Management support method according to an embodiment of the present invention can provide an evaluation query to the user at any time by performing an automatic evaluation of the project activity.

Management support method according to an embodiment of the present invention may assist in determining the meeting topic associated with the company management in accordance with the task priorities according to the importance of the project activity.

1 is a block diagram illustrating a management support system according to an embodiment of the present invention.

FIG. 2 is a block diagram illustrating the management support server in FIG. 1.

3 is a flowchart illustrating a management support process performed by the management support server of FIG. 1.

FIG. 4 is a diagram illustrating the receipt of problems and increased importance for project activities performed at the management support server in FIG. 1.

FIG. 5 is a diagram illustrating solving of a problem receiving, solving, adopting, and updating importance for a project activity performed at the management support server in FIG. 1.

FIG. 6 is a diagram illustrating sharing details associated with problems with project activities provided by the management support server in FIG. 1.

FIG. 7 is a diagram illustrating information associated with at least one problem regarding project activity provided by the management support server in FIG. 1.

FIG. 8 is a diagram illustrating an online discussion room provided by the management support server of FIG. 1.

9 to 15 are diagrams illustrating utilization according to problem recognition provided by the management support server of FIG. 1.

Description of the present invention is only an embodiment for structural or functional description, the scope of the present invention should not be construed as limited by the embodiments described in the text. That is, since the embodiments may be variously modified and may have various forms, the scope of the present invention should be understood to include equivalents capable of realizing the technical idea. In addition, the objects or effects presented in the present invention does not mean that a specific embodiment should include all or only such effects, the scope of the present invention should not be understood as being limited thereby.

On the other hand, the meaning of the terms described in the present application should be understood as follows.

Terms such as "first" and "second" are intended to distinguish one component from another component, and the scope of rights should not be limited by these terms. For example, the first component may be named a second component, and similarly, the second component may also be named a first component.

When a component is referred to as being "connected" to another component, it should be understood that there may be other components in between, although it may be directly connected to the other component. On the other hand, when a component is referred to as being "directly connected" to another component, it should be understood that there is no other component in between. On the other hand, other expressions describing the relationship between the components, such as "between" and "immediately between" or "neighboring to" and "directly neighboring to", should be interpreted as well.

Singular expressions should be understood to include plural expressions unless the context clearly indicates otherwise, and terms such as "comprise" or "have" refer to a feature, number, step, operation, component, part, or feature thereof. It is to be understood that the combination is intended to be present and does not exclude in advance the possibility of the presence or addition of one or more other features or numbers, steps, operations, components, parts or combinations thereof.

In each step, an identification code (e.g., a, b, c, etc.) is used for convenience of description, and the identification code does not describe the order of the steps, and each step clearly indicates a specific order in context. Unless stated otherwise, they may occur out of the order noted. That is, each step may occur in the same order as specified, may be performed substantially simultaneously, or may be performed in the reverse order.

The present invention can be embodied as computer readable code on a computer readable recording medium, and the computer readable recording medium includes all kinds of recording devices in which data can be read by a computer system. . Examples of computer-readable recording media include ROM, RAM, CD-ROM, magnetic tape, floppy disk, optical data storage device, and the like, and are also implemented in the form of a carrier wave (for example, transmission over the Internet). It also includes. The computer readable recording medium can also be distributed over network coupled computer systems so that the computer readable code is stored and executed in a distributed fashion.

All terms used herein have the same meaning as commonly understood by one of ordinary skill in the art unless otherwise defined. Generally, the terms defined in the dictionary used are to be interpreted to coincide with the meanings in the context of the related art, and should not be interpreted as having ideal or excessively formal meanings unless clearly defined in the present application.

Referring to FIG. 1, the management support system 100 includes a user terminal 110 and a management support server 120.

The user terminal 110 is connected to the management support server 120 through a network to recognize a problem and a problem recognized by a problem recognizer for a project activity corresponding to a management activity assigned to a specific organization or a specific team member in a company management process. Rewards can be sent. The user terminal 110 may be driven by a problem recognizer and a problem solver.

The user terminal 110 may transmit to the management support server 120 whether the problem manager of the project activity is approved. The user terminal 110 may be driven by the problem manager.

The user terminal 110 may correspond to a computing device such as a PC, a smart phone, a personal digital assistant (PDA), a tablet PC having a central processing unit, a memory device, and input / output means.

The management support server 120 may be connected to the user terminal 110 through a network to receive a problem and a problem recognition reward for the project activity, and update the importance of the project activity according to the problem recognition reward. The problem corresponds to the object that the problem recognizer found to be abnormal in project activity. The problem recognition reward is a score (or point) determined by the problem recognizer, and may be provided to a problem solver who has presented a solution adopted by the problem recognizer among at least one solution to the problem. Hereinafter, a detailed description of the management support server 120 will be described with reference to FIG. 2.

FIG. 2 is a block diagram illustrating the management support server in FIG. 1.

Referring to FIG. 2, the management support server 120 may include a problem recognition management unit 210, a project activity importance management unit 220, a problem providing unit 230, a problem solving management unit 240, a discussion room managing unit 250, and a problem solving unit. The grade generator 260 and the controller 270 are included.

The problem recognition management unit 210 receives the first problem recognized by the first problem recognizer with respect to the project activity together with the first problem recognition reward. The first problem recognizer may correspond to a specific organization or a specific team member that may or may not be associated with a project activity. Project activities can be included within strategies associated with company management and assigned to specific organizations (eg, headquarters, teams) or team members. Here, it has been described that the problem recognition management unit 210 receives the first problem and the first problem recognition reward recognized by the first problem recognizer, but the second problem recognizer, the third problem recognizer,... It is obvious that the problem recognized by the Nth problem recognizer (N is a natural number) and the problem recognition reward can be received.

In one embodiment, the problem recognition management unit 210 may determine whether to publish the first problem through the approval of the problem manager for the project activity. The problem manager may check that the first issue is related to project activity and if so, approve the publication of the first issue. The problem recognition management unit 210 may post only the problem approved by the problem manager in association with the project activity.

The project activity importance management unit 220 increases the importance of the project activity by reflecting the first problem recognition reward associated with the first problem. The importance of project activities may include current problem recognition rewards and maximum problem recognition rewards, and may be higher with current problem recognition rewards. The greater the importance of project activities, the higher the priority of project activities.

The project activity importance management unit 220 increases the importance of the project activity by reflecting the second problem recognition reward to the first problem recognition reward when the second problem for the project activity is shared by the second problem recognizer. The second problem does not necessarily have to be the same as the first problem. Specifically, if the second problem is shared after the first problem is shared, the project activity importance management unit 220 may update the current problem recognition reward by adding the first and second problem recognition rewards to the project activity. The project activity importance management unit 220 may check whether the updated current problem recognition reward corresponds to the maximum reward for the project activity, and if so, reflect the current problem recognition reward to the maximum problem recognition reward. The project activity importance management unit 220 may assist in evaluating the importance of the project activity based on the updated current problem recognition reward and the maximum problem recognition reward. Here, the assistance may include sorting by the user based on the current problem recognition reward or the maximum problem recognition reward.

When a problem providing unit 230 is requested to provide at least one problem related to a project activity, the problem providing unit 230 provides at least one of a corresponding problem recognizer, a corresponding reception receiving and accepting a solution, and a corresponding problem recognition reward for each of the at least one problem. do. The request to provide for at least one problem with the project activity may be possible at least at one point before and after receiving the problem and problem recognition reward from the problem recognizer. When the problem providing unit 230 is requested to provide at least one problem at a time before receiving the problem and problem recognition reward, the problem providing unit 230 does not provide information on each of the at least one problem, and after receiving the problem and problem recognition reward, If a request for providing at least one problem is requested at this point in time, at least one of the corresponding problem recognizer, the corresponding solution reception and resolution adoption, and the corresponding problem recognition reward may be provided for each of the at least one problem.

The problem solving management unit 240 notifies the problem recognizer when the problem is solved by the problem solver within the problem solving period. The problem solving period may be determined by the problem recognizer. Solving a problem may correspond to a specific organization or team member designated by the problem recognizer. The problem solving manager 240 may receive a problem solution for the problem after receiving the problem and the problem recognition reward from the problem recognizer. In one embodiment, the problem solving management unit 240 may terminate the problem recognition reward determined by the problem recognizer if the problem is not solved by the problem solver within the problem solving period.

The problem solving manager 240 may update the current problem recognition reward by subtracting the problem recognition reward according to whether the solution recognizer adopts the solution. The problem solving management unit 240 may determine that the problem recognizer has adopted the solution when the problem recognizer agrees to the solution by the problem solver. The problem solving manager 240 may assist in evaluating the importance of the project activity based on the updated current problem recognition reward. In one embodiment, current problem recognition rewards of importance to project activity may be reduced and maximum problem recognition rewards may remain at their original values.

The problem solving management unit 240 may calculate a problem solving speed for the project activity based on the point in time at which the corresponding problem related to the project activity is received and the time point at which the solution is adopted. For example, the problem solving speed may be calculated based on a solution adoption time point for the Nth problem from the reception time point of the first problem. For another example, the problem solving speed may be a solution adoption time point for a first problem from a reception point of a first problem, a solution adoption time point for a second problem from a reception point of a second problem,. For example, the N-th problem may be calculated based on an average value of the solution adoption time points for the N-th problem.

The discussion room manager 250 generates an online discussion room associated with a problem that can be recognized by at least one discussion participant about the project activity when it is requested to open an online discussion room for the project activity. The online discussion board may provide a discussion between the proposer and at least one discussion participant determined by the proposer and generated by one proposer. The request to open an online discussion forum for the project activity may be possible at least at one point before and after receiving the problem and problem recognition rewards from the problem recognizer.

The discussion room manager 250 increases the current problem recognition reward based on the corresponding problem recognition reward when the problem is recognized by at least one participant, and maximizes the current problem recognition reward when the increased current problem recognition reward corresponds to the maximum reward. This can be reflected in problem recognition rewards.

The discussion board manager 250 may assist in evaluating the importance of the project activity by reducing the current problem recognition reward based on the problem recognition reward when the solution to the problem is adopted. Here, problem-aware rewards are used to determine the importance of project activity in an online discussion group and are not provided to at least one discussion participant.

The problem solving performance generating unit 260 calculates the problem solving score by calculating at least one of a problem solving ranking, a problem solving rate, and a problem solving achievement value for a specific organization or a specific team member in a specific period unit (for example, one month). Create The problem solving rank may be determined based on the problem solving rate. The problem solving rate may be determined based on the number of solved problems among the total recognized problems. The problem solving achievement may be calculated for at least one of the entire company, a particular organization, and a particular team member. Problem solving grades can be determined by the ability to solve problems for users associated with project activities.

The control unit 270 controls the overall operation of the management support server 120, problem recognition management unit 210, project activity importance management unit 220, problem providing unit 230, problem solving management unit 240, discussion room management unit ( The data and operation flow between the 250 and the problem solving generator 260 may be controlled.

Referring to FIG. 3, the problem recognition management unit 210 receives a first problem recognized by the first problem recognizer with respect to the project activity together with the first problem recognition reward (step S301).

The project activity importance management unit 220 increases the importance of the project activity by reflecting the first problem recognition reward associated with the first problem.

The project activity importance management unit 220 increases the importance of the project activity by reflecting the second problem recognition reward to the first problem recognition reward when the second problem for the project activity is shared by the second problem recognizer (step S302). And S303).

The problem solving management unit 240 notifies the problem recognizer when the problem is solved by the problem solver within the problem solving period. The problem solving management unit 240 assists in evaluating the importance of the project activity by subtracting the problem recognition reward according to whether the problem recognizer adopts the solution (steps S304 and S305).

The problem solving management unit 240 may update the current problem recognition reward by subtracting the corresponding problem recognition reward, and assist in evaluating the importance of the project activity based on the updated current problem recognition reward.

The problem solving management unit 240 may calculate a problem solving speed for the project activity based on the point in time at which the corresponding problem related to the project activity is received and the time point at which the solution is adopted.

4, the management support server 120, the importance (problem recognition) of each of the at least one project during a specific period, the project name, the date of execution, the customer, the interviewer, the team name, the author, the contents of the consultation, You can provide at least one of problems, future plans, attachments, creation dates, shared indices, qualitative achievements, and problem resolution rates.

The problem recognition management unit 210 may provide details of a corresponding project activity when a user input associated with [problem recognition sharing] is received from one of at least one project activity. Details of the project's activities may include initial problem recognition rewards, maximum problem recognition rewards, and current (latest) problem recognition rewards, and may be provided in association with the date of each reward occurrence and the organization of the team member that generated the reward. For example, the problem recognition management unit 210 is [3] as the first problem recognition reward for the first problem from the problem recognizer [Kim Tae-woo], [Quality] as the detailed problem, and as the resolution period [2014-06-12] As a problem solver, you can receive the Management Support Office. Problem recognition rewards are given by default [1] and can be further added up to [6] at the discretion of the problem recognizer.

The project activity importance management unit 220 increases the importance of the project activity by reflecting the first problem recognition reward. As shown in FIG. 4C, the importance (problem recognition) for the project activity may be updated from the maximum problem recognition reward from [5] to [6] and the current (recent) problem recognition reward from [3] to [6]. .

Referring to FIG. 5, when the user input associated with the [Troubleshooting Request] is received within the problem solving period, the problem solving manager 240 may notify the problem recognizer of the solution of the problem. User input associated with [Troubleshooting Request] may be performed by a problem solver. The problem solving management unit 240 may update the current problem recognition reward by subtracting the corresponding problem recognition reward when a user input associated with the problem solving state is received by the problem recognizer.

Referring to FIG. 6, the management support server 120 may list the entire problem recognition list of the company's project activity through the [share history], the problem recognition share list that I sent (that is, the problem recognizer is the user), and I received You can provide a list of problem-aware shares (ie, if the problem solver is that user) and a list of interest shares. The management support server 120 may display the information on each of the [problem solving period], [problem solving request], and [problem solving state] through the [sharing history]. The management support server 120 sorts project activities by each item (for example, one of a maximum problem recognition reward, a current (latest) problem recognition reward, and a problem solving period) according to a user's request, so that the management priority can be identified. can do.

Referring to FIG. 7, when a problem providing unit 230 is requested to provide at least one problem related to a project activity (that is, when a user input associated with [view related problem recognition list] is received) each of at least one problem Regarding the problem recognizer, at least one of receiving the solution and accepting the solution, and rewarding the problem recognition may be provided. For example, the problem provider 230 recognizes the importance of each problem (that is, the number of problem recognition (1, 3, 1, 1, 1, 3)) when the seven problems related to the project activity is recognized, the detailed problem (Quality), Issue Resolution Period (2014-04-18, 2014-04-19, 2014-04-19, 2014-04-19, 2014-04-19, 2014-06-12), Problem Solver (Sales General Manager, Sales Manager, Plant Manager, Plant Manager, Filter Headquarters, Management Support Office, Management Support Office) Whether to adopt (i.e. problem solving) and grant points (equivalent to importance) can be provided sequentially.

Referring to FIG. 8, the discussion room manager 250 may generate an online discussion room when a request for opening an online discussion room for a project activity is requested. Online discussion forums may be provided in association with importance (including maximum problem recognition rewards and current (latest) problem recognition rewards), discussion forum numbers, discussion issues, titles, proponents, participants, recent discussion times, and interests.

The discussion room manager 250 may provide information about an online discussion room when a user input associated with [search] for a specific discussion room is received. Problems and problem recognition rewards within an online discussion group may only be selected by participants in that discussion group. The discussion room manager 250 may update the current problem recognition reward and the maximum problem recognition reward based on the problem recognition reward when a problem is recognized or a solution to the problem is adopted by the discussion participants.

FIG. 9 is a diagram illustrating utilization according to problem recognition provided by the management support server of FIG. 1.

Referring to FIG. 9, the problem solving performance generator 260 may solve a problem ranking, problem solving rate, and problem solving for a specific organization or a specific team member in a specific time period (for example, 4 weeks, 12 weeks, or 24 weeks). At least one of the achieved values can be calculated. The problem solving performance generation unit 260, when a user input associated with a specific organization or a specific team member is received, the total number of activities and the total number of problem recognitions for the organization or team members (hereinafter, the problem recognition number corresponds to the importance of the project activities). , The number of complete problem recognitions, the speed of complete resolution, the number of solving some problems, the speed of solving some problems, and the number of remaining problem recognitions.

Referring to FIG. 10, the problem solving performance generating unit 260 may provide problem solving results for each strategy related to company management performed by year. Problem solving scores can include problem-solving rankings, problem-solving rates, and problem-solving percentages for specific organizations or team members in specific time periods (eg, four, twelve, twenty-four weeks). The user may request issuance of the problem solving grades to the management support server 120 through the resume submission server to submit a resume including the problem solving grades to the resume submission server.

Referring to FIG. 11, the problem solving performance generating unit 260 may include a number of activities for problem recognition and a number of problem recognition based on at least one of a strategy, a project activity, a specific organization, and a specific team member associated with the company's management. Importance and speed of problem solving can be analyzed by overall problem recognition, full problem recognition, and partial solution recognition.

The problem solving performance generating unit 260 may refer to the priority of tasks in a meeting about company management by arranging project activities according to the number of problem recognition (that is, the maximum problem recognition reward among the importance of project activities). In one embodiment, company executives may determine a meeting topic by prioritizing tasks based on project activity sorted by problem recognition numbers.

Referring to FIG. 12, the problem solving performance generation unit 260 may provide a number of problem recognition (ie, importance for problems) for each strategy related to company management through a period search by a user. The problem solving generator 260 connects at least one project cell included in the strategy and arranges the cells in the first axis direction of the matrix, and arranges the work organization cells associated with the user in the second axis direction of the matrix. You can associate each project cell with its work organization cell. Problem solving performance generation unit 260 may associate the number of problem recognition to the intersection of at least one project cell and the work organization cell.

Referring to FIG. 13, the problem solving generator 260 may provide at least one project activity, a sharing list, or an online discussion group corresponding to a condition set by a user. The condition may include at least one of a start date and a completion date of a strategy or project activity, a strategy name, an organization, a team member, a problem recognition number, a problem solver, a problem recognizer, and a problem solving period.

Referring to FIG. 14, the problem solving performance generation unit 260 may perform a faithfulness evaluation for a user based on the importance of project activities associated with the user. Integrity evaluation may be performed based on the integrity score given according to the degree of participation of the user in the company management.

Referring to FIG. 15, the problem solving performance generator 260 may provide mileage according to problem recognition. Mileage can be provided to specific organizations or team members and to problem recognizers who recognize the problem or to problem solvers who solve the problem.

Although described above with reference to the preferred embodiment of the present application, those skilled in the art various modifications and changes to the present application without departing from the spirit and scope of the invention described in the claims below I can understand that you can.

The present invention relates to a management support technology, and more particularly, a management support method based on problem sharing that can recognize and solve a problem occurring in a company management process, a management support server performing the same, a recording medium storing the same, and management support It's about the program.

Claims

(a) receiving, with a first problem recognition reward, a first problem recognized by a first problem recognizer for a project activity corresponding to a management activity assigned to a specific organization or a specific team member in a company management process; And

(b) if a second problem (not necessarily the same as the first problem) of the project activity is shared by a second problem recognizer, a second problem recognition reward is reflected in the first problem recognition reward to reflect the project; A method of computer-assisted problem sharing-based management support that includes increasing the importance of the activity.
The method of claim 1,

(c) providing a request for at least one issue relating to the project activity, providing at least one of a corresponding problem recognizer, a corresponding receipt of the resolution and the adoption of the resolution, and a corresponding problem recognition reward for each of the at least one issue; Computer-implemented problem sharing based management support method further comprising a.
The method of claim 1, wherein step (b)

And before the second problem is shared, increasing the importance of the project activity by reflecting the first problem recognition reward.
The method of claim 3, wherein step (b)

Updating the current problem recognition reward by combining the first and second problem recognition rewards for the project activity if the second problem is shared;

Checking whether the updated current problem recognition reward corresponds to a maximum reward for the project activity; And

And assisting in evaluating the importance of the project activity based on the updated current problem recognition reward and the maximum reward.
The method of claim 1,

and (c) notifying the problem recognizer of the problem if the problem is solved by the problem solver within the problem solving period.
The method of claim 5, wherein step (c)

Updating the current problem recognition reward by subtracting the problem recognition reward according to whether the solution recognizer adopts the solution; And

And assisting in evaluating the importance of the project activity based on the updated current problem recognition reward.
The method of claim 5, wherein step (c)

Calculating a problem solving speed for the project activity based on a reception time of the corresponding problem related to the project activity and a solution adoption time point for the corresponding problem; Management support method.
The method of claim 1,

(c) generating an online discussion room associated with a problem that can be recognized by at least one discussion participant with respect to the project activity when requested to open an online discussion room for the project activity. Possible problem sharing based management support method.
The method of claim 8, wherein step (c)

Assessing the importance of the project activity by updating the current problem recognition reward and the maximum problem recognition reward based on the problem recognition reward when the problem is recognized or the solution to the problem is adopted by the at least one discussion participant. Computer-implemented management support method based on problem sharing, characterized in that it comprises the steps of supporting.
The method of claim 1,

(d) calculating a problem solving score by calculating at least one of a problem solving rank, a problem solving rate, and a problem solving achievement value for the specific organization or a specific team member on a specific period basis. Possible problem sharing based management support method.
The method of claim 1, wherein step (a)

And determining whether or not to publish the received first problem through the approval of the problem manager related to the project activity.
A problem recognition management unit that receives a first problem recognized by the first problem recognizer with a first problem recognition reward for a project activity corresponding to a management activity assigned to a specific organization or a specific team member in a company management process; And

If a second problem (not necessarily the same as the first problem) of the project activity is shared by a second problem recognizer, a second problem recognition reward is reflected in the first problem recognition reward to A project sharing-based management support server that includes a project activity importance management unit that increases importance.
The method of claim 12,

When a request for providing at least one problem related to the project activity is requested, a problem providing unit for providing at least one of a corresponding problem recognizer, a corresponding reception receiving and accepting a solution, and a corresponding problem recognition reward for each of the at least one problem is further provided. Problem sharing based management support server, characterized in that it comprises a.
The method of claim 12,

And a problem solving management unit for notifying the problem recognizer of the solution when the problem is solved by the problem solver within the problem solving period.
The method of claim 12,

And a discussion room manager for generating an online discussion room associated with a problem that can be recognized by at least one discussion participant with respect to the project activity when a request for opening an online discussion room is requested for the project activity. Management Support Server.
The method of claim 12,

The problem sharing, characterized in that it further comprises a problem solving performance generating unit for generating a problem solving score by calculating at least one of the problem solving ranking, problem solving rate and problem solving achievement value for the specific organization or a specific team member on a specific period basis. Based management support server.
Receiving, with a first problem recognition reward, a first problem recognized by a first problem recognizer for a project activity corresponding to a management activity assigned to a specific organization or a specific team member in a company management process; And

If a second problem (not necessarily the same as the first problem) of the project activity is shared by a second problem recognizer, a second problem recognition reward is reflected in the first problem recognition reward to A computer readable recording medium having a program recorded thereon that implements a computer-implementable problem-sharing-based management support method that includes increasing importance.