WO2016107114A1

WO2016107114A1 - Method and system for remotely maintaining base station

Info

Publication number: WO2016107114A1
Application number: PCT/CN2015/082229
Authority: WO
Inventors: 罗鸣; 田波亮
Original assignee: 中兴通讯股份有限公司
Priority date: 2014-12-30
Filing date: 2015-06-24
Publication date: 2016-07-07
Also published as: CN105813118A

Abstract

Disclosed in the present invention are a method and system for remotely maintaining a base station. The method comprises: backing up a remote maintenance software version on a base station side; monitoring an error alarm reported by the base station side; and when acquiring the error alarm, transmitting a remote maintenance instruction to the base station to make the base station switch to running the remote maintenance software version according the remote maintenance instruction. With the present invention, by backing up the remote maintenance software version on the base station side and by initiating the remote maintenance instruction on a background network management side, the base station side is able to switch to running the remote maintenance software version according to the remote maintenance instruction transmitted by the network management side and then a remote detection of base station devices in the present network can be realized on the background, the problem that the base station can not be remotely maintained using the present network devices in related technologies is solved, timely and accurately locating an error of the base station is realized and the problem, caused by acquiring engineering and maintenance staffs to go downward to a station for an overhaul in related technologies, of wasting time and energy and work efficiency being not high is solved.

Description

Base station remote maintenance method and system

Technical field

The present invention relates to the field of mobile communication technologies, and in particular, to a base station remote maintenance method and system.

Background technique

The maintenance of the base station equipment is usually divided into two parts: the daily control of the base station equipment and the fault location and processing of the base station equipment. Referring to FIG. 1 , the current daily control of the base station equipment is usually network management software, which is managed by the operator through the core network in the background, while the network management software does not have the function of detecting and locating the base station equipment. For the fault location and processing of the base station equipment, the engineering maintenance personnel need to perform the on-site inspection of the station, or return the base station equipment to the factory for maintenance by a specialized technician.

However, with the increasing requirements of current operators for network coverage, many base station equipment is spread all over the suburbs, even in extremely harsh environments. During the operation of the base station equipment, once the base station equipment fails, the engineering maintenance personnel need to go down to the base station to perform on-site positioning and processing on the base station equipment, which not only consumes a large labor cost, but also is delayed due to extremely low maintenance efficiency, thereby delaying The timely elimination of equipment failures reduces the satisfaction of operators' communication services.

On the other hand, when the faulty base station equipment is returned to the factory for maintenance, the technician cannot accurately obtain the effective information when the base station equipment fails, resulting in a large number of retests after the base station equipment returns to the factory, which is not only wasteful. A lot of time and labor costs, but also can not effectively solve the problem of base station equipment failure.

Summary of the invention

In order to solve the problem that the maintenance of the base station in the related art is time-consuming and inefficient, the embodiment of the present invention provides a remote maintenance method and system for the base station.

The embodiment of the invention adopts the following technical solutions:

A method for remote maintenance of a base station, comprising:

Backing up the remote maintenance software version on the base station side;

Monitoring the fault alarm reported by the base station side;

When the fault alarm is obtained, the remote maintenance command is sent to the base station side, so that the base station side switches and runs the remote maintenance software version according to the remote maintenance command.

After the base station side runs the remote maintenance software version, the base station remote maintenance method further includes:

Obtain remote maintenance information sent by the base station.

The base station remote maintenance method further includes:

Sending the remote maintenance information to the mobile terminal of the corresponding engineering maintenance personnel.

After the base station side runs the remote maintenance software version, the corresponding remote maintenance information is also stored in the storage chip of the corresponding base station faulty device.

After the base station faulty device is returned to the factory, the base station remote maintenance method further includes:

Remote maintenance information is obtained from a memory chip of the base station faulty device.

A base station remote maintenance system includes:

The base station side is configured to back up the remote maintenance software version and communicate with the network management side; and further configured to switch the remote maintenance software version according to the remote maintenance instruction sent by the network management side;

The network management side is configured to monitor a fault alarm reported by the base station side, and further configured to send a remote maintenance command to the base station side when the fault alarm is obtained.

After the base station side runs the remote maintenance software version, the base station side is further configured to send corresponding remote maintenance information to the network management side.

The network management side is further configured to send the remote maintenance information to the mobile terminal of the corresponding engineering maintenance personnel.

After the base station side runs the remote maintenance software version, the base station side is further configured to store the corresponding remote maintenance information in the storage chip of the corresponding base station faulty device.

After the base station faulty device returns to the factory, the network management side is further configured to obtain remote maintenance information from the storage chip of the base station faulty device.

In the embodiment of the present invention, the remote maintenance software version is backed up on the base station side, and the remote maintenance command is initiated on the background network management side, so that the base station side can switch and run the remote dimension according to the remote maintenance instruction sent by the network management side. The software version can be used to remotely detect the base station equipment in the background, which solves the problem that the related technology cannot use the existing network equipment to remotely maintain the base station, and realizes timely and accurate positioning of the base station fault, and avoids related technologies. The problem of time-consuming and labor-intensive work efficiency caused by the maintenance of the engineering maintenance personnel is required.

DRAWINGS

1 is a schematic diagram of a base station maintenance architecture;

2 is a schematic flowchart of a method for remote maintenance of a base station according to an embodiment of the present invention;

3 is a schematic structural diagram of a base station remote maintenance system according to an embodiment of the present invention;

4 is a schematic flowchart of a method for remote maintenance of a base station according to a preferred embodiment of the present invention;

FIG. 5 is a schematic flowchart of a method for remote maintenance of a base station according to a preferred embodiment of the present invention; FIG.

FIG. 6 is a schematic flowchart of a method for remote maintenance of a base station according to a preferred embodiment of the present invention.

The implementation, functional features and excellent effects of the object of the present invention will be further described below in conjunction with the specific embodiments and the accompanying drawings.

detailed description

The technical solutions of the present invention will be further described in detail below with reference to the accompanying drawings and specific embodiments to enable those skilled in the art to understand the invention. .

Referring to FIG. 2 and FIG. 3, a remote maintenance method for a base station provided by this embodiment includes the following steps:

S10. Back up the remote maintenance software version 12 on the base station side 01;

S20. Monitor a fault alarm reported by the base station side 01.

S30. When the fault alarm is obtained, send a remote maintenance command to the base station side 01, so that the base station side 01 switches the remote maintenance software version 12 according to the remote maintenance command.

On the base station side 01, when the remote maintenance command is not issued on the network management side 02, it runs the normal normal running software version 11, and the normal daily monitoring interface 21 is also displayed on the network management side 02, and appears on the base station side 01. When the fault is alarmed and is detected by the network management side 02, the network management side 02 displays the remote maintenance interface 22, the network management The side 02 can automatically issue a remote maintenance command to the base station side 01, so that the base station side 01 can switch to the remote maintenance software version 12 by the normal running version software according to the remote maintenance command, and run it. In some embodiments, the remote maintenance personnel can also select whether to issue the remote maintenance command through the remote maintenance interface 22 displayed on the network management side 02.

In some embodiments, after the network management side 02 monitors the fault alarm reported by the base station side 01, it waits for a preset delay buffer time, and after the delay buffer time (for example, 10 minutes), the fault alarm occurs. If the alarm disappears, the remote maintenance command is no longer issued. If the fault alarm has not disappeared after the delay buffer time, the remote maintenance command is sent to the base station side 01.

In a preferred embodiment, referring to FIG. 4, after the base station side 01 runs the remote maintenance software version 12, the base station remote maintenance method further includes:

S40. Obtain remote maintenance information sent by the base station side 01.

After the remote detection is performed on the base station side 01 according to the remote maintenance software version 12, the corresponding remote maintenance information is fed back to the background network management side 02 through the core network, so that the remote maintenance personnel can view the remote maintenance information in time and the corresponding fault problem. Take timely and effective measures to solve the base station failure.

For example, for software failure problems, the remote maintenance personnel on the network management side 02 can solve the problem by using a software solution.

Further preferably, referring to FIG. 5, the base station remote maintenance method further includes:

S50. Send the remote maintenance information to the mobile terminal of the corresponding engineering maintenance personnel.

For the fault that cannot be solved by the software solution, the background network management side 02 can transmit the remote maintenance information carrying the fault information to the mobile terminal of the corresponding engineering maintenance personnel in the form of a short message, so that the engineering maintenance personnel can timely respond to the site. The base station faulty device takes corresponding measures.

In the preferred embodiment, after the base station side 01 runs the remote maintenance software version 12, the corresponding remote maintenance information is also stored in the storage chip of the corresponding base station faulty device.

S60. Obtain remote maintenance information from a storage chip of the base station faulty device.

When the faulty base station equipment is returned to the factory for repair, the engineering maintenance personnel can read the remote maintenance information file stored in the storage device of the faulty device of the base station through the PC of the background network management side 02, thereby acquiring the base station equipment. The accurate information of the obstacle time, so as to solve the fault efficiently, can avoid the problem that a large number of retests are normal after the base station equipment returns to the factory in the related art.

Continuing to refer to FIG. 1-6, the embodiment further provides a base station remote maintenance system, including:

The base station side 01 is configured to back up the remote maintenance software version 12, and is connected to the network management side 02; and further configured to switch the remote maintenance software version 12 according to the remote maintenance instruction sent by the network management side 02;

The network management side 02 is configured to monitor the fault alarm reported by the base station side 01, and is further configured to send a remote maintenance command to the base station side 01 when the fault alarm is obtained.

On the base station side 01, when the remote maintenance command is not issued on the network management side 02, it runs the normal normal running software version 11, and the normal daily monitoring interface 21 is also displayed on the network management side 02, and appears on the base station side 01. When the fault alarm is detected and detected by the network management side 02, the network management side 02 displays the remote maintenance interface 22, and the network management side 02 can automatically send a remote maintenance instruction to the base station side 01, so that the base station side 01 can be normal according to the remote maintenance instruction. The running version software switches to the remote maintenance software version 12 and runs it. In some embodiments, the remote maintenance personnel can also select whether to issue the remote maintenance command through the remote maintenance interface 22 displayed on the network management side 02.

In some embodiments, after the network management side 02 monitors the fault alarm reported by the base station side 01, it waits for a preset delay buffer time. After the delay buffer time expires, the fault alarm disappears. The remote maintenance command is issued, and if the fault alarm has not disappeared after the delay buffering time, the remote maintenance command is sent to the base station side 01.

Preferably, after the base station side 01 runs the remote maintenance software version 12, the base station side 01 is further configured to send corresponding remote maintenance information to the network management side 02.

After the remote detection is performed on the base station side 01 according to the remote maintenance software version 12, the corresponding remote maintenance information is fed back to the background network management side 02 through the core network, so that the remote maintenance personnel can view the remote maintenance information in time and the corresponding fault problem. Take timely and effective measures to solve the base station failure. For example, for software failure problems, the remote maintenance personnel on the network management side 02 can solve the problem by using a software solution.

Preferably, the network management side 02 is further configured to send the remote maintenance information to the mobile terminal of the corresponding engineering maintenance personnel.

Preferably, after the base station side 01 runs the remote maintenance software version 12, the base station side 01 is further configured to store the corresponding remote maintenance information in the storage chip of the corresponding base station faulty device.

After the base station faulty device returns to the factory, the network management side 02 is further configured to obtain remote maintenance information from the storage chip of the base station faulty device.

When the faulty base station equipment is returned to the factory for repair, the engineering maintenance personnel can read the remote maintenance information file stored in the storage device of the faulty device of the base station through the PC of the background network management side 02, thereby obtaining accurate information when the base station equipment fails. Therefore, the fault can be solved efficiently, and the problem that a large number of retests are normal after the base station equipment returns to the factory in the related art can be avoided.

The above is only the preferred embodiment of the present invention, and is not intended to limit the scope of the invention, and the equivalent structure or equivalent process transformations made by the description of the invention and the drawings are directly or indirectly applied to other related The technical field is equally included in the scope of patent protection of the present invention.

Industrial applicability

As described above, the remote maintenance method and system for a base station provided by the embodiment of the present invention have the following beneficial effects: the remote maintenance software version is backed up on the base station side, and the remote maintenance command is initiated on the background network management side, so that the base station side can The remote maintenance command sent by the network management side switches to run the remote maintenance software version, thereby enabling remote detection of the base station equipment in the background, and solving the problem that the related technology cannot remotely maintain the base station by using the existing network equipment, and the problem is achieved. The timely and accurate positioning of the base station fault avoids the problems of time-consuming and labor-intensive and inefficient work caused by the need for engineering maintenance personnel to perform maintenance on the site.

Claims

A method for remote maintenance of a base station, comprising:

Backing up the remote maintenance software version on the base station side;

Monitoring the fault alarm reported by the base station side;

When the fault alarm is obtained, the remote maintenance command is sent to the base station side, so that the base station side switches and runs the remote maintenance software version according to the remote maintenance command.
The base station remote maintenance method according to claim 1, wherein after the base station side runs the remote maintenance software version, the method further includes:

Obtain remote maintenance information sent by the base station.
The method for remote maintenance of a base station according to claim 2, further comprising:

Sending the remote maintenance information to the mobile terminal of the corresponding engineering maintenance personnel.
The base station remote maintenance method according to claim 1, wherein after the base station side runs the remote maintenance software version, the corresponding remote maintenance information is also stored in the storage chip of the corresponding base station faulty device.
The base station remote maintenance method according to claim 4, wherein after the base station faulty device returns to the factory, the method further includes:

Remote maintenance information is obtained from a memory chip of the base station faulty device.
A base station remote maintenance system includes:

The base station side is configured to back up the remote maintenance software version and communicate with the network management side; and further configured to switch the remote maintenance software version according to the remote maintenance instruction sent by the network management side;

The network management side is configured to monitor a fault alarm reported by the base station side, and further configured to send a remote maintenance command to the base station side when the fault alarm is obtained.
The base station remote maintenance system according to claim 6, wherein after the base station side runs the remote maintenance software version, the base station side is further configured to send corresponding remote maintenance information to the network management side.
The base station remote maintenance system according to claim 7, wherein the network management side is further configured to send the remote maintenance information to the mobile terminal of the corresponding engineering maintenance personnel.
The base station remote maintenance system according to claim 6, wherein after the base station side runs the remote maintenance software version, the base station side is further configured to store the corresponding remote maintenance information in the storage chip of the corresponding base station faulty device. .
The base station remote maintenance system according to claim 9, wherein after the base station faulty device returns to the factory, the network management side is further configured to obtain remote maintenance information from the memory chip of the base station faulty device.