WO2016082494A1

WO2016082494A1 - Remote assistance method and system, server, terminal, and storage medium

Info

Publication number: WO2016082494A1
Application number: PCT/CN2015/079414
Authority: WO
Inventors: 杨洪刚
Original assignee: 中兴通讯股份有限公司
Priority date: 2014-11-25
Filing date: 2015-05-20
Publication date: 2016-06-02
Also published as: CN105704170A

Abstract

Disclosed are a remote assistance method and system, a server, a terminal, and a storage medium. The method comprises: a first terminal collects a first parameter, wherein the first parameter indicates the state of a user holding the first terminal; when it is determined that the first parameter satisfies a first preset condition, the first terminal triggers acquisition of a second parameter, wherein the second parameter indicates a parameter of an environment where the first terminal is located; the first terminal generates, in a preset mode, first data by using the second parameter, and sends the first data to a server; the server acquires the first data sent by the first terminal, wherein the first data comprises the parameter that is acquired by the first terminal and that indicates the environment where the first terminal is located; and the server sends the first data to a second terminal, so that the second terminal outputs alarm information according to the first data.

Description

Remote assistance method, system, server, terminal and storage medium

Technical field

The present invention relates to communication technologies, and in particular, to a remote assistance method, system, server, terminal, and storage medium.

Background technique

With the rapid spread of smart terminals, customers can install software including learning, games, video, shopping, payment, security and management in smart terminals. These softwares affect human life and facilitate the processing of business. On the other hand, with the emergence of the problem of aging society, socially disadvantaged groups are also a part that cannot be ignored. Many applications such as family assistants and remote assistance have been used to help use mobile phones, which greatly facilitates the use of socially vulnerable groups. smart phone.

However, the current application is only limited to how to use the smart terminal, and there is no application in the monitoring field. In daily life, due to the pressure of life, many vulnerable groups cannot have their loved ones to take care of them. When a danger occurs, the vulnerable group may not speak or the description is unclear, and the danger cannot be eliminated quickly, which may bring life to the vulnerable groups. Nowadays, some medical devices can only monitor some indicators, and it is not convenient to carry when going out; there is also no communication function.

If there is a remote assistance program, the helper can be notified of the current situation of the helper in time when the helper is in a critical situation, so that the helper can get help in time, and avoid the damage caused by the helper due to untimely assistance. However, in the related art, there is no effective solution to this problem.

Summary of the invention

In order to solve the existing technical problems, the embodiment of the present invention provides a remote assistance method, Systems, servers, terminals, and storage media enable monitoring of vulnerable groups and enable help-seekers to receive timely assistance.

To achieve the above objective, the technical solution of the embodiment of the present invention is implemented as follows:

An embodiment of the present invention provides a remote assistance method, which is applied to a first terminal. The method includes:

Acquiring a first parameter; the first parameter characterizing a state when the user holds the first terminal;

Determining, when the first parameter meets the first preset condition, triggering acquiring a second parameter, where the second parameter is indicative of an environment parameter in which the first terminal is located;

And generating the first data in a preset manner, and sending the first data to the second terminal by using the server, so that the second terminal outputs the alarm information according to the first data.

In another embodiment, the first preset value interval is pre-stored in the first terminal; the determining that the first parameter meets the first preset condition includes:

When the first parameter is in the first preset value interval, determining that the first parameter does not satisfy the first preset condition;

When the first parameter is not in the first preset value interval, determining that the first parameter meets the first preset condition.

In another embodiment, when the first parameter is not in the first preset value interval, the method further includes: determining a relative numerical relationship of the first parameter in a second preset value interval, based on The relative numerical relationship determines a level attribute parameter of the first parameter;

Correspondingly, the level attribute parameter is further included in the first data.

In another embodiment, the first terminal includes: an image acquisition unit, an audio input unit, and a positioning unit; the second parameter includes: image data, audio data, and coordinate data;

Then the trigger acquires the second parameter, including:

Triggering to activate an image acquisition unit, and collecting image data by the image acquisition unit;

Triggering to activate an audio input unit, and collecting audio data through the audio input unit;

A triggering positioning unit is triggered, and coordinate data is collected by the positioning unit.

In another embodiment, the generating, by the second parameter, the first data in a preset manner comprises: combining the image data, the audio data, and the coordinate data into a first combination according to a preset combination manner. data.

In another embodiment, the collecting the first parameter comprises: collecting a pressure, a contact time, a contact speed, or a body temperature of the user holding the first terminal.

In another embodiment, the first data carries a level attribute parameter of the first data, and the outputting the alarm information by the second terminal according to the first data includes:

And causing the second terminal to output the alarm information according to the level attribute parameter according to a corresponding preset output manner.

The embodiment of the invention provides a remote assistance method, which is applied to a server; the method includes:

Obtaining, by the server, first data sent by the first terminal, where the first data includes an environment parameter that is obtained by the first terminal and that is used to represent the first terminal;

And transmitting the first data to the second terminal, so that the second terminal outputs the alarm information according to the first data.

In another embodiment, when the server acquires the first data sent by the first terminal, the method further includes: the server acquiring a first identifier that identifies the first data source;

Correspondingly, the sending the first data to the second terminal includes:

The server searches for the second data pre-stored based on the first identifier, obtains a second identifier associated with the first identifier, and sends the first data to the second terminal to which the second identifier belongs.

In another embodiment, the first data carries a level attribute parameter of the first data.

An embodiment of the present invention further provides a remote assistance method, which is applied to a second terminal; Methods include:

Receiving the first data, and processing the first data generation alarm information according to a preset processing manner;

The alarm information is output.

In another embodiment, the processing, by the preset processing manner, the first data generation alarm information includes:

Decoding the first data according to a preset decoding manner, obtaining image data, audio data, and coordinate data in the first data, and generating alarm information by using the image data, the audio data, and the coordinate data.

The embodiment of the invention further provides a remote assistance method, the method comprising:

The first terminal collects a first parameter; the first parameter represents a state when the user holds the first terminal;

Generating the first parameter in a preset manner, and sending the first data to a server;

The server acquires the first data sent by the first terminal, and sends the first data to the second terminal;

The second terminal receives the first data; processes the first data to generate alarm information according to a preset processing manner; and outputs the alarm information.

The embodiment of the present invention further provides a terminal, where the terminal is a first terminal, and the terminal includes: an acquiring unit, a determining unit, a first acquiring unit, and a first sending unit;

The collecting unit is configured to collect a first parameter, where the first parameter is configured to represent a state when the user holds the first terminal;

The determining unit is configured to determine whether the first parameter meets a first preset condition;

The first obtaining unit is configured to: when the determining unit determines that the first parameter meets the first The first parameter is generated by triggering the second parameter, and the second parameter is configured to generate the first data in a preset manner; the second parameter is configured to represent the environment parameter where the first terminal is located;

The first sending unit is configured to send the first data generated by the first acquiring unit to a server, to send the first data to the second terminal by using the server, so that the second terminal And outputting alarm information according to the first data.

In another embodiment, the determining unit is configured to: when the first parameter is in the first preset value interval, determine that the first parameter does not satisfy a first preset condition; when the first When the parameter is not in the first preset value interval, it is determined that the first parameter satisfies the first preset condition.

In another embodiment, the determining unit is further configured to determine a relative numerical relationship of the first parameter in a second preset value interval when the first parameter is not in the first preset value interval. Determining, according to the relative numerical relationship, a level attribute parameter of the first parameter;

Correspondingly, the level attribute parameter is included in the first data.

In another embodiment, the terminal further includes: an image acquisition unit, an audio input unit, and a positioning unit;

The first acquiring unit is configured to trigger the image capturing unit, the audio input unit, and the positioning unit when the determining unit determines that the first parameter meets a first preset condition;

The image acquisition unit is configured to collect image data, and send the image data to the first acquiring unit;

The audio input unit is configured to collect audio data, and send the audio data to the first acquiring unit;

The positioning unit is configured to collect coordinate data, and send the coordinate data to the first acquiring unit.

In another embodiment, the first acquiring unit is further configured to: the image data, the The audio data and the coordinate data are combined into a first data in a preset combination.

In another embodiment, the collecting unit is configured to collect pressure, contact time, contact speed or body temperature of the user holding the first terminal.

The embodiment of the present invention further provides a server, where the server includes: a receiving unit and a second sending unit;

The receiving unit is configured to acquire first data that is sent by the first terminal, where the first data includes an environment parameter that is obtained by the first terminal and that is used to represent the first terminal;

The second sending unit is configured to send the first data to the second terminal, so that the second terminal outputs the alarm information according to the first data.

In another embodiment, the server further includes a second acquiring unit;

The second acquiring unit is configured to: when the receiving unit acquires the first data sent by the first terminal, acquire a first identifier that is used to represent the first data source; and search for the second data that is pre-stored based on the first identifier. Obtaining a second identifier associated with the first identifier;

Correspondingly, the second sending unit is configured to send the first data to the second terminal to which the second identifier belongs.

The embodiment of the present invention further provides a terminal, where the terminal is a second terminal, and the terminal includes: a second receiving unit, a data processing unit, and an output unit;

The second receiving unit is configured to receive the first data, and send the first data to the data processing unit;

The data processing unit is configured to process the first data generation alarm information according to a preset processing manner, and send the alarm information to the output unit;

The output unit is configured to output the alarm information.

An embodiment of the present invention further provides a remote assistance system, where the system includes: a first terminal, a server and at least one second terminal; wherein

The first terminal is configured to collect a first parameter; the first parameter represents a state when the user holds the first terminal; and when the first parameter meets the first preset condition, triggering to acquire the second parameter The second parameter is used to represent the environment parameter in which the first terminal is located; the second parameter is generated in a preset manner, and the first data is sent to the server;

The server is configured to acquire the first data; the first data includes an environment parameter that is obtained by the first terminal and is used to represent the first terminal; and the first data is sent to the second terminal;

The second terminal is configured to receive the first data, process the first data to generate alarm information according to a preset processing manner, and output the alarm information.

The embodiment of the present invention further provides a computer storage medium, where the computer storage medium stores computer executable instructions, and the computer executable instructions are used to execute the remote application in the first terminal according to the embodiment of the present invention. Assistance method.

The embodiment of the present invention further provides a computer storage medium, where the computer storage medium stores computer executable instructions, and the computer executable instructions are used to execute the remote assistance method applied to the server according to the embodiment of the present invention. .

The embodiment of the present invention further provides a computer storage medium, where the computer storage medium stores computer executable instructions, and the computer executable instructions are used to execute the remote application in the second terminal according to the embodiment of the present invention. Assistance method.

The remote assistance method, the server, and the terminal provided by the embodiment of the present invention, the first terminal collects the first parameter; the first parameter is configured to represent a state when the user holds the first terminal; and determining that the first parameter meets the first When a preset condition is obtained, triggering to acquire a second parameter, where the second parameter is configured to represent an environment parameter in which the first terminal is located; and generating, by using the second parameter, the first data in a preset manner, Sending a data to the server; the server acquiring the first data; the first data includes an environment parameter that is obtained by the first terminal and that represents the first terminal; And transmitting the first data to the second terminal, so that the second terminal outputs the alarm information according to the first data. By adopting the technical solution of the embodiment of the present invention, the first terminal promptly informs the second terminal of the emergency situation of the helper, thereby realizing the monitoring of the vulnerable group, so that the helper can get the help in time, and avoiding the helper not being rescued. Damage caused in time.

DRAWINGS

1 is a schematic flowchart of a remote assistance method according to Embodiment 1 of the present invention;

2 is a schematic flowchart of a remote assistance method according to Embodiment 2 of the present invention;

3 is a schematic flowchart of a remote assistance method according to Embodiment 3 of the present invention;

4 is a schematic flowchart of a remote assistance method according to Embodiment 4 of the present invention;

5 is a schematic structural diagram of a remote assistance system according to Embodiment 5 of the present invention;

6 is a schematic structural diagram of a first terminal according to Embodiment 6 of the present invention;

7 is a schematic structural diagram of a server according to Embodiment 7 of the present invention;

FIG. 8 is a schematic structural diagram of a second terminal according to Embodiment 8 of the present invention.

detailed description

The present invention will be further described in detail below with reference to the accompanying drawings and specific embodiments.

Embodiment 1

The embodiment of the invention provides a remote assistance method, and the remote assistance method is applied to the first terminal. 1 is a schematic flowchart of a remote assistance method according to Embodiment 1 of the present invention; as shown in FIG. 1, the method includes:

Step 101: The first terminal collects a first parameter, where the first parameter represents a state when the user holds the first terminal.

Here, the first terminal is a helper terminal, that is, a terminal device used by a helper. In this embodiment, the first terminal may be: a smart phone device, a tablet device, or a wearable electronic device (such as a smart watch or a smart bracelet) and the like having a communication function. The first A hand-held sensing device can be included on a terminal, and the first parameter is acquired based on a sensor in the hand-held sensing device.

The first parameter includes: a pressure that the user holds the first terminal, a contact time, a contact speed, or a body temperature of the user. In this step, the collecting the first parameter includes: collecting the pressure, the contact time, the contact speed, or the body temperature of the user holding the first terminal; specifically, collecting the user holding by the hand-held sensing device The pressure of the first terminal, the contact time, the contact speed or the body temperature of the user are held. Wherein, the sensor in the hand-held sensing device may include: a pressure sensor and a temperature sensor; and the pressure sensor can collect the pressure, the contact time and the contact speed of the user holding the first terminal; The temperature sensor is capable of collecting the user's body temperature.

Step 102: The first terminal determines that the first parameter meets the first preset condition, and triggers acquiring the second parameter, where the second parameter represents the environment parameter where the first terminal is located.

Here, the first preset value interval is pre-stored in the first terminal; the determining that the first parameter meets the first preset condition includes:

In this embodiment, the first preset value interval is a parameter interval when the user holds the first terminal under normal conditions; the normal situation is when the user normally uses the first terminal. The first preset value interval includes at least one group; for example, when the first parameter is a user's body temperature, the first preset value interval is a first preset body temperature value interval; and the first pre- The body temperature value interval is the body temperature value interval of the user in a healthy state. When the first parameter is the contact time, the contact time is the time for triggering the help. In this embodiment, the first preset value interval corresponding to the contact time is set to a predetermined time interval, such as 5 seconds to 8 second. When the first parameter is that the user holds the pressure and the contact speed of the first terminal, the first preset value interval is obtained by multiple sampling.

Specifically, the obtaining the first preset value interval is as follows: setting the sampling N times (N is a positive integer, such as 100); collecting N measurement values, and taking an integer for each measurement value *10; The probability of occurrence of each of the N measured values, for example, among the 100 measured values, the number of measured values having 15 is 10, and the probability of occurrence of the measured value of 15 is 10%; further Ground, the probability of occurrence according to each measured value is sorted from large to small, and the probability of occurrence is accumulated from large to small until the accumulated value is added to the preset scale value (such as 80%), and the largest measured value is obtained. And a minimum measured value, the range of the interval between the maximum measured value and the smallest measured value is taken as the first preset numerical interval.

Determining, according to the obtaining manner of the first preset value interval, that the first parameter is in the first preset value interval, indicating that the first parameter has a high probability of occurrence, that is, collecting the first The moment of a parameter is a time when the user is in a normal situation; when the collected first parameter is not in the first preset value interval, it indicates that the probability of occurrence of the first parameter is small, that is, the The moment of the first parameter is likely to be when the user is in a critical situation and needs help.

Based on this, when the first terminal determines that the first parameter meets the first preset condition, that is, the occurrence probability of the first parameter is small, triggering acquisition of the second parameter, where the second parameter includes: an image Data, audio data, and coordinate data. In this embodiment, the first terminal includes: an image capturing unit, an audio input unit, and a positioning unit; and the triggering to acquire the second parameter includes:

Specifically, the first terminal triggers an image capture interface, activates the image capture unit, and captures a current scene of the image capture unit to obtain image data; The terminal triggers the call recording function interface, activates the audio input unit, performs audio collection on the environment in which the first terminal is located, and obtains audio data; the first terminal triggers activating the positioning unit, and the positioning unit may be global positioning. A system (GPS, Global Positioning System) unit collects coordinate data of a location where the first terminal is located. Of course, the order in which the first terminal triggers the image acquisition unit, the audio input unit, and the positioning unit is in no particular order, and is not limited to the startup sequence provided above.

On the other hand, when the first parameter is not in the first preset value interval, it indicates that the probability of occurrence of the first parameter is small, that is, the time when the first parameter is collected is the time when the user is in an abnormal situation. And the method further includes: determining a relative numerical relationship of the first parameter in a second preset value interval, and determining a level attribute parameter of the first parameter based on the relative numerical relationship.

Specifically, taking the above sampling N times (N is a positive integer, such as 100) as an example, the range between the maximum measured value and the minimum measured value when the preset ratio value (such as 80%) is used as the The first preset value interval, the second preset interval described in this embodiment is a numerical interval composed of all the measured values in the range of 80% to 100% proportional value; based on this, the first parameter is characterized The probability of occurrence of the measurement point; the smaller the probability of occurrence, the smaller the probability of collecting the first parameter, the more critical the situation of the first terminal may be; the greater the probability of occurrence, the more the acquisition is The greater the probability of a parameter, the situation in which the first terminal is located may not be very critical. And classifying the level attribute of the first parameter into M levels based on the occurrence probability of the measurement point characterized by the first parameter (M is a positive integer, such as 3 or 4), and correspondingly, the first The probability of occurrence of all measurement points in a predetermined numerical interval is divided into 3 or 4 interval ranges, and each interval range corresponds to one level attribute. The smaller the probability is, the higher the level attribute is, and the higher the probability is, the lower the corresponding level attribute is; Then, when the first parameter falls within a certain range of the interval, the level attribute parameter corresponding to the interval range is obtained.

Step 103: Generate the first data according to a preset manner, and set the first data. And sending, by the server, to the second terminal, so that the second terminal outputs the alarm information according to the first data.

Here, the generating the first data by using the second parameter in a preset manner comprises: combining the image data, the audio data, and the coordinate data into a first data in a preset combination manner.

Specifically, the first data includes three parts of the image data, the audio data, and the coordinate data, and the data of each part includes: a data type, a data length, and serialized data. Taking the image data as an example, the first terminal serializes the image data, and calculates the length of the encoded data, where the data type is image data, and the data length is calculated data obtained by calculation. The length and the serialized data are serialized encoded image data.

The first terminal encodes the image data, the audio data, and the coordinate data according to a preset encoding manner to obtain first data.

In this embodiment, the level attribute parameter is further included in the first data.

Embodiment 2

The embodiment of the invention further provides a remote assistance method, which is applied to a server. 2 is a schematic flowchart of a remote assistance method according to Embodiment 2 of the present invention; as shown in FIG. 2, the method includes:

Step 201: The server acquires first data sent by the first terminal, where the first data includes an environment parameter that is obtained by the first terminal and that represents the first terminal.

Here, the first data is sent by the first terminal, that is, the helper sends. And the server obtains the first data: the server acquires the first data sent by the first terminal.

The first data further carries a level attribute parameter of the first data.

Step 202: Send the first data to the second terminal, so that the second terminal according to the The first data output alarm information is described.

Correspondingly, the sending the first data to the second terminal includes:

The first identifier may be an identifier of the first terminal, such as a username, a name identifier, and the like of the first terminal, where the first identifier may also be a user identifier in the first terminal. , such as the Subscriber Identity Module (SIM), International Mobile Subscriber Identity (IMSI), and so on.

In this embodiment, a correspondence table is pre-stored in the server, where the correspondence table includes a user identifier of the first terminal, and at least one second user identifier corresponding to the preset user identifier; The second user identification code may also be a SIM card number, an IMSI, etc., each second user identification code corresponds to a second terminal, and the second terminal is also referred to as a helper end.

The second identifier is the at least one second user identifier associated with the first identifier.

In this embodiment, the second identifier associated with the first identifier is at least one, and the server may first obtain the second identifier of the first digit according to the sequence of the at least one second identifier, where the first identifier is Sending a data to the second terminal to which the second identifier of the first bit is assigned; if the second terminal to which the second identifier of the first bit is to be timed out does not respond, sequentially acquiring the second of the second bit And identifying, sending the first data to the second terminal to which the second identifier of the second position is assigned, and so on.

In another embodiment, when the second terminal to which the second identifier belongs does not respond, that is, when all the second terminals to which the second identifier belongs are timed out and not responding, the server will be the first The data is sent to the third terminal to which the third identifier belongs; wherein the third identifier represents a public rescue number, such as the third identifier such as 120, 999, 110, and the like.

In another embodiment, when the server does not obtain the second identifier associated with the first identifier in the second data, that is, the server does not find the first identifier in the correspondence table. When the first identifier is identified, the method further includes: the server sending the first data to a third terminal to which the third identifier belongs; wherein the third identifier represents a public rescue number, such as The third identifier is a number such as 120, 999, 110, and the like.

Embodiment 3

The embodiment of the invention further provides a remote assistance method, which is applied to the second terminal. 3 is a schematic flowchart of a remote assistance method according to Embodiment 3 of the present invention; as shown in FIG. 3, the method includes:

Step 301: Receive first data, and process the first data generation alarm information according to a preset processing manner.

Here, the second terminal is a called terminal. In this embodiment, the second terminal may be: a smart phone device, a tablet device, or a wearable electronic device (such as a smart watch or a smart bracelet), and the like, and has a communication function and has a display function.

Specifically, after receiving the first data, the second terminal decodes the first data according to a preset decoding manner, and obtains image data, audio data, and coordinate data in the first data, where The image data, the audio data, and the coordinate data are generated to generate alarm information.

In another embodiment, the level attribute parameter is further included in the first data.

Step 302: Output the alarm information.

Here, the second terminal may display the alarm information through a display screen, or may pass the vibration Or ringing to prompt output of the alarm information, or may also prompt to output the alarm information by frequent shaking or ringing. Specifically, the second terminal may adopt different output policies for the alarm information according to the level attribute parameter in the first data. For example, when the level attribute parameter includes three levels of A, B, and C, among them, C has the highest critical level and A has the lowest critical level. Then, when the level attribute parameter is the A level, the second terminal may adopt an output policy that only displays the alarm information; when the level attribute parameter is a B level, the second terminal may adopt the display The alarm information is an output policy that is prompted by vibration or ringing; when the level attribute parameter is a C level, the second terminal may adopt an output policy that displays the alarm information and prompts with frequent vibration or frequent ringing. .

Embodiment 4

The embodiment of the invention also provides a remote assistance method. 4 is a schematic flowchart of a remote assistance method according to Embodiment 4 of the present invention; as shown in FIG. 4, the method includes:

Step 401: The first terminal collects a first parameter, where the first parameter represents a state when the user holds the first terminal, and when the first parameter meets the first preset condition, the second parameter is triggered. The second parameter characterizes an environmental parameter in which the first terminal is located.

Here, the first terminal is a helper terminal, that is, a terminal device used by a helper. In this embodiment, the first terminal may be: a smart phone device, a tablet device, or a wearable electronic device (such as a smart watch or a smart bracelet) and the like having a communication function. The first terminal may include a hand-held sensing device that collects the first parameter based on a sensor in the hand-held sensing device.

The first parameter includes: a pressure that the user holds the first terminal, a contact time, a contact speed, or a body temperature of the user. In this step, the collecting the first parameter includes: collecting Holding the pressure of the first terminal, the contact time, the contact speed, or the body temperature of the user; specifically, collecting, by the hand-held sensing device, the pressure, the contact time, the contact speed, or the user holding the first terminal The user's temperature. Wherein, the sensor in the hand-held sensing device may include: a pressure sensor and a temperature sensor; and the pressure sensor can collect the pressure, the contact time and the contact speed of the user holding the first terminal; The temperature sensor is capable of collecting the user's body temperature.

In this embodiment, the first preset value interval is a parameter interval when the user holds the first terminal under normal conditions; the normal situation is when the user normally uses the first terminal. The first preset value interval includes at least one group; for example, when the first parameter is a user's body temperature, the first preset value interval is a first preset body temperature value interval; and the first pre- The body temperature value interval is the body temperature value interval of the user in a healthy state. When the first parameter is the contact time, the contact time is the time for triggering the help. In this embodiment, the first preset value interval corresponding to the contact time is set to a predetermined time interval, such as 5 seconds to 8 seconds. When the first parameter is that the user holds the pressure and the contact speed of the first terminal, the first preset value interval is obtained by multiple sampling.

Specifically, the first preset value interval is obtained as follows: setting the sampling N times (N is an integer integer, such as 100); collecting N measurement values, and taking an integer for each measurement value *10; The probability that each of the N measured values occurs, for example, among the 100 measured values, if there are 10 measured values with a value of 15, the probability of occurrence of the measured value of 15 is 10%; Further, the probability of occurrence according to each measured value is sorted from large to small, and the probability of occurrence is accumulated from large to small until the accumulated proportional value (such as 80%) is added, and the largest measurement is obtained. And a minimum measured value, the range of the interval between the maximum measured value and the smallest measured value is taken as the first preset numerical interval.

Specifically, the first terminal triggers an image acquisition interface, activates the image collection unit, and captures a current scene of the image acquisition unit to obtain image data; the first terminal triggers a call recording function interface, and starts the location. The audio input unit performs audio collection on the environment in which the first terminal is located to obtain audio data; the first terminal triggers activating the positioning unit, and the positioning unit may be a GPS unit, where the first terminal is located The location collects coordinate data. Of course, the order in which the first terminal triggers the image acquisition unit, the audio input unit, and the positioning unit is in no particular order, and is not limited to the startup sequence provided above.

On the other hand, when the first parameter is not in the first preset value interval, the description The probability of occurrence of the first parameter is small, that is, the time when the first parameter is collected is the time when the user is in an abnormal situation; and the method further includes: determining a relative of the first parameter in the second preset value interval. a numerical relationship determining a level attribute parameter of the first parameter based on the relative numerical relationship.

Specifically, taking the above sampling N times (N is an integer integer, such as 100) as an example, the range between the maximum measured value and the minimum measured value when the preset ratio value (such as 80%) is used as the The first preset value interval, the second preset interval described in this embodiment is a numerical interval composed of all the measured values in the range of 80% to 100% proportional value; based on this, the first parameter is characterized The probability of occurrence of the measurement point; the smaller the probability of occurrence, the smaller the probability of collecting the first parameter, the more critical the situation of the first terminal may be; the greater the probability of occurrence, the more the acquisition is The greater the probability of a parameter, the situation in which the first terminal is located may not be very critical. And classifying the level attribute of the first parameter into M levels based on the occurrence probability of the measurement point characterized by the first parameter (M is a positive integer, such as 3 or 4), and correspondingly, the first The probability of occurrence of all measurement points in a predetermined numerical interval is divided into 3 or 4 interval ranges, and each interval range corresponds to one level attribute. The smaller the probability is, the higher the level attribute is, and the higher the probability is, the lower the corresponding level attribute is; Then, when the first parameter falls within a certain range of the interval, the level attribute parameter corresponding to the interval range is obtained.

Step 402: The first terminal generates the first data by using the second parameter in a preset manner, and sends the first data to the server.

Specifically, the first data includes three parts of the image data, the audio data, and the coordinate data, and the data of each part includes: a data type, a data length, and serialized data. Taking the image data as an example, the first terminal serializes the image data, and calculates the length of the encoded data, where the data type is image data, and the data length is calculated. The length of the obtained encoded data, the serialized data is serialized encoded image data.

Step 403: The server acquires first data sent by the first terminal, where the first data includes an environment parameter that is obtained by the first terminal and that represents the first terminal.

Step 404: The server sends the first data to the second terminal.

In another embodiment, when the server acquires the first data sent by the first terminal, the method further includes: the server acquiring a first identifier that identifies the first data source.

Correspondingly, the sending the first data to the second terminal includes:

The first identifier may be an identifier of the first terminal, such as a username, a name identifier, and the like of the first terminal, where the first identifier may also be a user identifier in the first terminal. Such as SIM card number, IMSI, etc.

In this embodiment, the second identifier associated with the first identifier is at least one, and the service is The server may first obtain the second identifier that sorts the first digit according to the sequence of the at least one second identifier, and send the first data to the second terminal to which the second identifier of the first digit is located; If the second terminal to which the first identifier of the first bit belongs is timed out, the second identifier of the second bit is sequentially acquired, and the first data is sent to the second identifier of the second bit. The second terminal, and so on.

In another embodiment, when the second terminal to which the second identifier belongs does not respond, that is, when all the second terminals to which the second identifier belongs are timed out, the server sends the first data. And the third terminal to which the third identifier belongs; wherein the third identifier represents a public rescue number, such as the third identifier, such as 120, 999, 110, and the like.

Step 405: The second terminal receives the first data, processes the first data to generate alarm information according to a preset processing manner, and outputs the alarm information.

Here, the second terminal may display the alarm information through a display screen, or may prompt to output the alarm information by shaking or ringing, or may also raise the vibration or ring by frequent vibration or ringing. The alarm information is output. Specifically, the second terminal may adopt different output policies for the alarm information according to the level attribute parameter in the first data. For example, when the level attribute parameter includes three levels of A, B, and C, among them, C has the highest critical level and A has the lowest critical level. Then, when the level attribute parameter is the A level, the second terminal may adopt an output policy that only displays the alarm information; when the level attribute parameter is a B level, the second terminal may adopt the display The alarm information is an output policy that is prompted by vibration or ringing; when the level attribute parameter is a C level, the second terminal may adopt an output policy that displays the alarm information and prompts with frequent vibration or frequent ringing. .

By adopting the technical solution of the embodiment of the present invention, the first terminal promptly informs the second terminal of the emergency situation of the helper, thereby realizing the monitoring of the vulnerable group, so that the helper can get the help in time, and avoiding the helper not being rescued. Damage caused in time.

Embodiment 5

The embodiment of the invention also provides a remote assistance system. 5 is a schematic structural diagram of a remote assistance system according to Embodiment 5 of the present invention; as shown in FIG. 5, the system includes: a first terminal 51, a server 52, and at least one second terminal 53;

The first terminal 51 is configured to collect a first parameter; the first parameter represents a state when the user holds the first terminal 51; and when the first parameter meets the first preset condition, the triggering acquisition is triggered. a second parameter, the second parameter is used to represent the environment parameter in which the first terminal 51 is located; the second parameter is generated in a preset manner, and the first data is sent to the server 52;

The server 52 is configured to acquire the first data; the first data includes the environment parameter that the first terminal acquires to represent the first terminal; the first data is sent to the second terminal 53;

The second terminal 53 is configured to receive the first data, process the first data to generate alarm information according to a preset processing manner, and output the alarm information.

Specifically, the first terminal 51 stores a first preset value interval in advance; the first terminal 51 is configured to determine, when the first parameter is in the first preset value interval, the first A parameter does not satisfy the first preset condition; and when the first parameter is not in the first preset value interval, determining that the first parameter satisfies the first preset condition.

The first terminal 51 is further configured to determine a relative numerical relationship of the first parameter in a second preset value interval when the first parameter is not in the first preset value interval, based on the relative The numerical relationship determines a level attribute parameter of the first parameter;

Specifically, the second parameter includes: image data, audio data, and coordinate data; the first terminal 51 is further configured to trigger a startup image acquisition unit to collect image data by using the image acquisition unit; triggering to activate the audio input unit Acquiring audio data through the audio input unit; triggering the activation of the positioning unit, and acquiring coordinate data by the positioning unit.

The first terminal 51 is further configured to combine the image data, the audio data and the coordinate data into a first data in a preset combination manner.

Specifically, in another embodiment, the first terminal 51 is further configured to collect pressure, contact time, contact speed or body temperature of the user holding the first terminal 51.

In another embodiment, the server 52 is further configured to: when acquiring the first data sent by the first terminal 51, acquire a first identifier that represents the first data source; and search for the pre-stored based on the first identifier. And obtaining, by the second data, a second identifier associated with the first identifier, and sending the first data to the second terminal 53 to which the second identifier belongs.

In another embodiment, the server 52 is further configured to search for pre-stored second data based on the first identifier, and when the second identifier associated with the first identifier is not found, A data is sent to a third terminal to which the third identifier stored in advance belongs; wherein the third identifier represents a public rescue number.

The first data carries a level attribute parameter of the first data.

In another embodiment, the first data carries a level attribute parameter of the first data. The second terminal 53 is configured to output the alarm information according to the level attribute parameter in a corresponding preset output manner.

In this embodiment, the number of the second terminals 53 may be one or at least two. When the number of the second terminals 53 is at least two, it is possible to prevent a second terminal 53 from being unexpected. The situation in which the critical situation of the user of the first terminal 51 cannot be known by other people and cannot be timely rescued is not responsive to the first terminal 51; wherein the emergency situation includes: network failure, The user of the second terminal 53 does not find various situations such as the alarm information.

Embodiment 6

The embodiment of the present invention further provides a terminal, where the terminal is a first terminal, and FIG. 6 is a schematic structural diagram of a first terminal according to Embodiment 6 of the present invention; as shown in FIG. 6, the terminal includes: an acquisition unit 511. a determining unit 512, a first obtaining unit 513, and a first sending unit 514; wherein

The collecting unit 511 is configured to collect a first parameter; the first parameter represents a state when the user holds the first terminal;

The determining unit 512 is configured to determine whether the first parameter meets a first preset condition;

The first obtaining unit 513 is configured to: when the determining unit 512 determines that the first parameter meets the first preset condition, trigger to acquire the second parameter, and generate the first data by using the second parameter in a preset manner. The second parameter characterizing an environmental parameter in which the first terminal is located;

The first sending unit 514 is configured to send the first data generated by the first acquiring unit 513 to a server, to send the first data to the second terminal by using the server, so that the first sending unit The second terminal outputs the alarm information according to the first data.

Specifically, the determining unit 512 is configured to: when the first parameter is in the first preset value interval, determine that the first parameter does not satisfy the first preset condition; when the first parameter is not in the When the first preset value interval is described, it is determined that the first parameter satisfies the first preset condition.

In another embodiment, the determining unit 512 is further configured to determine a relative value of the first parameter in the second preset value interval when the first parameter is not in the first preset value interval. a relationship, determining a level attribute parameter of the first parameter based on the relative numerical relationship;

Correspondingly, the level attribute parameter is included in the first data.

Specifically, the first preset value interval is obtained as follows: setting the sampling N times (N is an integer integer, such as 100); collecting N measurement values, and taking an integer for each measurement value *10; The probability of occurrence of each of the N measured values, for example, among the 100 measured values, the number of measured values having 15 is 10, and the probability of occurrence of the measured value of 15 is 10%; further Ground, the probability of occurrence according to each measured value is sorted from large to small, and the probability of occurrence is accumulated from large to small until the accumulated value is added to the preset scale value (such as 80%), and the largest measured value is obtained. And a minimum measured value, the range of the interval between the maximum measured value and the smallest measured value is taken as the first preset numerical interval.

When the first parameter collected by the collecting unit 511 is within the first preset value interval, the probability of occurrence of the first parameter is extremely large, That is, the time when the first parameter is collected is the time when the user is in a normal situation; when the collected first parameter is not in the first preset value interval, the first parameter is described The probability of occurrence is small, that is, the moment when the first parameter is collected is likely to be a moment when the user is in a critical situation, and needs help.

Based on this, the terminal further includes: an image collection unit 515, an audio input unit 516, and a positioning unit 517;

The first obtaining unit 513 is configured to trigger the image capturing unit 515, the audio input unit 516, and the positioning unit 517 when the determining unit 512 determines that the first parameter meets a first preset condition. ;

The image acquisition unit 515 is configured to collect image data, and send the image data to the first acquiring unit 513;

The audio input unit 516 is configured to collect audio data, and send the audio data to the first acquiring unit 513;

The positioning unit 517 is configured to collect coordinate data, and send the coordinate data to the first acquiring unit 513.

Specifically, the first acquiring unit 513 triggers the image capturing interface to be invoked, and the image capturing unit 515 is activated to capture the current scene of the image capturing unit 515 to obtain image data; the first terminal triggers the calling recording function. The interface is configured to enable the audio input unit 516 to perform audio collection on the environment in which the first terminal is located to obtain audio data; the first terminal triggers the activation of the positioning unit 517, and the positioning unit 517 may be a GPS unit, The location where the first terminal is located collects coordinate data. Of course, the first obtaining unit 513 triggers the order of invoking the image capturing unit 515, the audio input unit 516, and the positioning unit 517, and is not limited to the boot sequence provided above.

In another embodiment, the first obtaining unit 513 is further configured to combine the image data, the audio data, and the coordinate data into the first data in a preset combination manner.

Specifically, the first data includes three parts of the image data, the audio data, and the coordinate data, and the data of each part includes: a data type, a data length, and serialized data. Taking the image data as an example, the first acquiring unit 513 serializes the image data, and calculates the length of the encoded data, where the data type is image data, and the data length is a calculated encoding. The length of the data and the serialized data are serialized encoded image data.

The first acquiring unit 513 encodes the image data, the audio data, and the coordinate data according to a preset encoding manner to obtain first data.

Specifically, the collecting unit 511 is configured to collect the pressure, the contact time, the contact speed, or the body temperature of the user holding the first terminal.

It should be understood by those skilled in the art that the functions of the processing units in the first terminal of the embodiment of the present invention can be understood by referring to the related description of the remote assistance method, and the processing units in the first terminal of the embodiment of the present invention can be implemented. The function of the analog circuit of the embodiment of the present invention can be implemented by using the software of the function described in the embodiment of the present invention on the smart terminal.

In this embodiment, the determining unit 512 in the first terminal may be implemented by a central processing unit (CPU, Central Processing Unit) and a digital signal processor (DSP, Digital Signal Processor) in the first terminal. Or implemented by a Field-Programmable Gate Array (FPGA); the acquisition unit 511 in the first terminal may be implemented by a pressure sensor and a temperature sensor in the first terminal in an actual application; The first obtaining unit 513 in the terminal may be implemented by a camera, a microphone and a GPS in the first terminal in combination with a CPU, a DSP or an FPGA in a practical application; the first sending unit 514 in the first terminal is in an actual application. Can be implemented by a transmit antenna in the first terminal.

Example 7

An embodiment of the present invention further provides a server. FIG. 7 is a schematic structural diagram of a server according to Embodiment 7 of the present invention; as shown in FIG. 7, the server includes: a receiving unit 521 and a second sending unit 523;

The receiving unit 521 is configured to acquire first data that is sent by the first terminal, where the first data includes an environment parameter that is obtained by the first terminal and that represents the first terminal.

The second sending unit 523 is configured to send the first data obtained by the receiving unit 521 to the second terminal, so that the second terminal outputs the alarm information according to the first data.

In another embodiment, the server further includes a second obtaining unit 522, configured to: when the receiving unit 521 acquires the first data sent by the first terminal, acquire a first identifier that represents the first data source; The first identifier searches for pre-stored second data, and obtains a second identifier associated with the first identifier;

Correspondingly, the second sending unit 523 is configured to send the first data to the second terminal to which the second identifier belongs.

Specifically, the second sending unit 523 is further configured to: the second obtaining unit 522 searches for the second data stored in advance based on the first identifier, and does not find the second identifier that is associated with the first identifier. And transmitting the first data to a third terminal to which the third identifier stored in advance belongs; wherein the third identifier represents a public rescue number.

The first data carries a level attribute parameter of the first data.

Specifically, the second identifier that is associated with the first identifier is at least one, and the second sending unit 523 may sequentially send the first data according to a sequence of the at least one second identifier; The first data is sent to the second terminal to which the second identifier of the first bit is located; the second terminal to which the second identifier of the first bit is to be timed out does not respond, and the second bit is sequentially obtained. And the second identifier is sent to the second terminal to which the second identifier of the second digit is assigned, and so on.

In another embodiment, the second sending unit 523 is further configured to send the first data to the third part to which the third identifier belongs when the second terminal to which the second identifier belongs does not respond. a terminal; wherein the third identifier represents a public rescue number, such as the third identifier such as 120, 999, 110, and the like.

In another embodiment, the second sending unit 523 is further configured to: when the second obtaining unit 522 does not obtain the second identifier associated with the first identifier in the second data, The first data is sent to the third terminal to which the third identifier belongs; wherein the third identifier represents a public rescue number, such as the third identifier, such as 120, 999, 110, and the like.

It should be understood by those skilled in the art that the functions of the processing units in the server of the embodiment of the present invention can be understood by referring to the related description of the remote assistance method, and the processing units in the server of the embodiment of the present invention can implement the embodiments of the present invention. The function of the analog circuit is implemented, and can also be implemented by running the software of the function described in the embodiment of the present invention on the smart terminal.

In this embodiment, the second obtaining unit 522 in the server may be implemented by a CPU, a DSP, or an FPGA in the server in an actual application; the receiving unit 521 in the server may be used by the server in an actual application. The receiver or receiving antenna is implemented; the second transmitting unit 523 in the server can be implemented by a transmitter or a transmitting antenna in the server in practical applications.

Example eight

The embodiment of the invention further provides a terminal, where the terminal is a second terminal. 8 is a schematic structural diagram of a second terminal according to Embodiment 8 of the present invention; as shown in FIG. 8, the terminal includes: a second receiving unit 531, a data processing unit 532, and an output unit 533;

The second receiving unit 531 is configured to receive the first data, and send the first data to the data processing unit 532;

The data processing unit 532 is configured to process the first data generation alarm information according to a preset processing manner, and send the alarm information to the output unit 533;

The output unit 533 is configured to output the alarm information.

The data processing unit 532 is configured to decode the first data according to a preset decoding manner, and obtain image data, audio data, and coordinate data in the first data. The image data, the audio data, and the coordinate data are generated to generate alarm information.

Specifically, the first data carries a level attribute parameter of the first data, and the output unit 533 is configured to output the alarm information according to the level attribute parameter in a corresponding preset output manner.

Specifically, the output unit 533 may adopt different output policies for the alarm information according to the level attribute parameter in the first data. For example, when the level attribute parameter includes three levels of A, B, and C, among them, C has the highest critical level and A has the lowest critical level. Then, when the level attribute parameter is the A level, the output unit 533 may adopt an output policy that only displays the alarm information; when the level attribute parameter is the B level, the output unit 533 may adopt the display unit. The alarm information is an output policy prompting with vibration or ringing; when the level attribute parameter is C level, the output unit 533 can adopt an output strategy for displaying the alarm information and prompting with frequent vibration or frequent ringing. .

It should be understood by those skilled in the art that the functions of the processing units in the second terminal of the embodiment of the present invention can be understood by referring to the related description of the remote assistance method, and the processing units in the second terminal of the embodiment of the present invention can be implemented. The function of the analog circuit of the embodiment of the present invention can be implemented by using the software of the function described in the embodiment of the present invention on the smart terminal.

In this embodiment, the data processing unit 532 in the second terminal may be implemented by a CPU, a DSP, or an FPGA in the second terminal in an actual application; the second receiving unit 531 in the second terminal is actually In an application, it may be implemented by a receiver or a receiving antenna in the second terminal; in an actual application, the output unit 533 in the second terminal may be combined with a vibrator and a power amplifier by a display screen or a display in the second terminal. Implemented.

Those skilled in the art will appreciate that embodiments of the present invention can be provided as a method, system, or computer program product. Accordingly, the present invention can take the form of a hardware embodiment, a software embodiment, or a combination of software and hardware. Moreover, the invention may be employed in one or more of its A computer program product embodied on a computer usable storage medium (including but not limited to disk storage and optical storage, etc.) containing computer usable program code.

The present invention has been described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (system), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flowchart illustrations and/or FIG. These computer program instructions can be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing device to produce a machine for the execution of instructions for execution by a processor of a computer or other programmable data processing device. Means for implementing the functions specified in one or more of the flow or in a block or blocks of the flow chart.

The computer program instructions can also be stored in a computer readable memory that can direct a computer or other programmable data processing device to operate in a particular manner, such that the instructions stored in the computer readable memory produce an article of manufacture comprising the instruction device. The apparatus implements the functions specified in one or more blocks of a flow or a flow and/or block diagram of the flowchart.

These computer program instructions can also be loaded onto a computer or other programmable data processing device such that a series of operational steps are performed on a computer or other programmable device to produce computer-implemented processing for execution on a computer or other programmable device. The instructions provide steps for implementing the functions specified in one or more of the flow or in a block or blocks of a flow diagram.

The above is only the preferred embodiment of the present invention and is not intended to limit the scope of the present invention.

Industrial applicability

When the first terminal collects the first parameter indicating the state when the user holds the first terminal, and determines that the first parameter meets the first preset condition, that is, when the helper is in a critical situation, the first terminal acquires Characterizing a second parameter of the environmental parameter in which the first terminal is located, that is, obtaining a representation The image data, the audio data, and the coordinate data of the environment parameter in which the first terminal is located, notifying the second terminal to generate the first data of the image data, the audio data, and the coordinate data, thereby implementing monitoring of the vulnerable group, so that The help-seeker can get help in time, avoiding the damage caused by the help-seeker due to the lack of timely assistance.

Claims

A remote assistance method is applied to the first terminal; the method includes:

Acquiring a first parameter; the first parameter characterizing a state when the user holds the first terminal;

Determining, when the first parameter meets the first preset condition, triggering acquiring a second parameter, where the second parameter is indicative of an environment parameter in which the first terminal is located;

And generating the first data in a preset manner, and sending the first data to the second terminal by using the server, so that the second terminal outputs the alarm information according to the first data.
The method according to claim 1, wherein the first preset value interval is pre-stored in the first terminal; the determining that the first parameter meets the first preset condition comprises:

When the first parameter is in the first preset value interval, determining that the first parameter does not satisfy the first preset condition;

When the first parameter is not in the first preset value interval, determining that the first parameter meets the first preset condition.
The method according to claim 2, wherein when the first parameter is not in the first preset value interval, the method further comprises: determining a relative of the first parameter in a second preset value interval a numerical relationship, determining a level attribute parameter of the first parameter based on the relative numerical relationship;

Correspondingly, the level attribute parameter is further included in the first data.
The method of claim 1, wherein the first terminal comprises: an image acquisition unit, an audio input unit, and a positioning unit; the second parameter comprises: image data, audio data, and coordinate data;

Then the trigger acquires the second parameter, including:

Triggering to activate an image acquisition unit, and collecting image data by the image acquisition unit;

Triggering to activate an audio input unit, and collecting audio data through the audio input unit;

A triggering positioning unit is triggered, and coordinate data is collected by the positioning unit.
The method according to claim 4, wherein the generating the first data in the preset manner by the second parameter comprises: combining the image data, the audio data and the coordinate data according to a preset combination Combined into the first data.
The method of claim 1, wherein the collecting the first parameter comprises: collecting a pressure, a contact time, a contact speed, or a body temperature of the user holding the first terminal.
The method of claim 3, wherein the first data carries a level attribute parameter of the first data, and the step of: causing the second terminal to output alarm information according to the first data comprises:

And causing the second terminal to output the alarm information according to the level attribute parameter according to a corresponding preset output manner.
A remote assistance method is applied to a server; the method includes:

Obtaining, by the server, first data sent by the first terminal, where the first data includes an environment parameter that is obtained by the first terminal and that is used to represent the first terminal;

And transmitting the first data to the second terminal, so that the second terminal outputs the alarm information according to the first data.
The method of claim 8, wherein when the server acquires the first data sent by the first terminal, the method further comprises: the server acquiring a first identifier that identifies the first data source;

Correspondingly, the sending the first data to the second terminal includes:

The server searches for the second data pre-stored based on the first identifier, obtains a second identifier associated with the first identifier, and sends the first data to the second terminal to which the second identifier belongs.
The method according to claim 8 or 9, wherein the first data carries a level attribute parameter of the first data.
A remote assistance method is applied to the second terminal; the method includes:

Receiving the first data, and processing the first data generation alarm information according to a preset processing manner;

The alarm information is output.
The method of claim 11, wherein the processing the first data generation alarm information in a preset processing manner comprises:

Decoding the first data according to a preset decoding manner, obtaining image data, audio data, and coordinate data in the first data, and generating alarm information by using the image data, the audio data, and the coordinate data.
A remote assistance method, the method comprising:

The first terminal collects a first parameter; the first parameter represents a state when the user holds the first terminal;

Determining, when the first parameter meets the first preset condition, triggering acquiring a second parameter, where the second parameter is indicative of an environment parameter in which the first terminal is located;

Generating the first parameter in a preset manner, and sending the first data to a server;

The server acquires the first data sent by the first terminal, and sends the first data to the second terminal;

The second terminal receives the first data; processes the first data to generate alarm information according to a preset processing manner; and outputs the alarm information.
a terminal, the terminal is a first terminal; the terminal includes: an acquisition unit, a determining unit, a first acquiring unit, and a first sending unit;

The collecting unit is configured to collect a first parameter; the first parameter represents a state when the user holds the first terminal;

The determining unit is configured to determine whether the first parameter meets a first preset condition;

The first acquiring unit is configured to: when the determining unit determines that the first parameter meets the first preset condition, trigger to acquire a second parameter, and generate the first parameter by using the second parameter in a preset manner. Data; the second parameter characterizing an environmental parameter in which the first terminal is located;

The first sending unit is configured to send the first data generated by the first acquiring unit to a server, to send the first data to the second terminal by using the server, so that the second terminal And outputting alarm information according to the first data.
The terminal according to claim 14, wherein the determining unit is configured to determine that the first parameter does not satisfy the first preset condition when the first parameter is in the first preset value interval; When the first parameter is not in the first preset value interval, determining that the first parameter meets the first preset condition.
The terminal according to claim 15, wherein the determining unit is further configured to: when the first parameter is not in the first preset value interval, determine that the first parameter is in a second preset value interval a relative value relationship, determining a level attribute parameter of the first parameter based on the relative numerical relationship;

Correspondingly, the level attribute parameter is included in the first data.
The terminal according to claim 14, wherein the terminal further comprises: an image acquisition unit, an audio input unit, and a positioning unit;

The first acquiring unit is configured to trigger the image capturing unit, the audio input unit, and the positioning unit when the determining unit determines that the first parameter meets a first preset condition;

The image acquisition unit is configured to collect image data, and send the image data to the first acquiring unit;

The audio input unit is configured to collect audio data, and send the audio data to the first acquiring unit;

The positioning unit is configured to collect coordinate data, and send the coordinate data to the first acquiring unit.
The terminal according to claim 17, wherein the first obtaining unit is further configured The image data, the audio data, and the coordinate data are combined into a first data in a preset combination.
The terminal according to claim 14, wherein the collecting unit is configured to collect pressure, contact time, contact speed or body temperature of the user holding the first terminal.
A server, the server comprising: a receiving unit and a second sending unit; wherein

The receiving unit is configured to acquire first data that is sent by the first terminal, where the first data includes an environment parameter that is obtained by the first terminal and that is used to represent the first terminal;

The second sending unit is configured to send the first data to the second terminal, so that the second terminal outputs the alarm information according to the first data.
The server according to claim 20, wherein said server further comprises a second acquisition unit;

The second acquiring unit is configured to: when the receiving unit acquires the first data sent by the first terminal, acquire a first identifier that is used to represent the first data source; and search for the second data that is pre-stored based on the first identifier. Obtaining a second identifier associated with the first identifier;

Correspondingly, the second sending unit is configured to send the first data to the second terminal to which the second identifier belongs.
The server according to claim 20 or 21, wherein the first data carries a level attribute parameter of the first data.
A terminal, where the terminal is a second terminal, the terminal includes: a second receiving unit, a data processing unit, and an output unit;

The second receiving unit is configured to receive the first data, and send the first data to the data processing unit;

The data processing unit is configured to process the first data generation alarm information according to a preset processing manner, and send the alarm information to the output unit;

The output unit is configured to output the alarm information.
A remote assistance system, the system comprising: a first terminal, a server, and at least one second terminal; wherein

The first terminal is configured to collect a first parameter; the first parameter represents a state when the user holds the first terminal; and when the first parameter meets the first preset condition, triggering to acquire the second parameter The second parameter is used to represent the environment parameter in which the first terminal is located; the second parameter is generated in a preset manner, and the first data is sent to the server;

The server is configured to acquire the first data; the first data includes an environment parameter that is obtained by the first terminal and is used to represent the first terminal; and the first data is sent to the second terminal;

The second terminal is configured to receive the first data, process the first data to generate alarm information according to a preset processing manner, and output the alarm information.
A computer storage medium storing computer executable instructions for performing the remote assistance method applied to the first terminal according to any one of claims 1 to 7.
A computer storage medium having stored therein computer executable instructions for performing the remote assistance method applied to a server according to any one of claims 8 to 10.
A computer storage medium having stored therein computer executable instructions for performing the remote assistance method applied to the second terminal of claim 11 or 12.