WO2016074383A1

WO2016074383A1 - Method and device for detecting fault in terminal

Info

Publication number: WO2016074383A1
Application number: PCT/CN2015/073809
Authority: WO
Inventors: 郭红燕; 支新军
Original assignee: 中兴通讯股份有限公司
Priority date: 2014-11-12
Filing date: 2015-03-06
Publication date: 2016-05-19
Also published as: CN105657113A

Abstract

A method and a device for detecting a fault in a terminal are provided. The method comprises: when a terminal is performing high-temperature processes, the terminal detects whether a loopback cable is plugged into a local area network (LAN) port of the terminal; upon detecting that a loopback cable is plugged into a LAN port, the terminal performs fault detection on the circuit board in the terminal. The described technical solution solves the problem in the related art wherein during dynamic high-temperature processes, testing parameters must be set manually in order to continue high-temperature testing, which leads to additional production steps and susceptibility to error. The invention increases the speed and accuracy of fault detection in a terminal.

Description

Terminal fault detection method and device

Technical field

The present invention relates to the field of communications, and in particular to a fault detection method and apparatus for a terminal.

Background technique

In the production process, the terminal products are generally simply tested for flow testing. However, during the use of the board, the temperature of the board will gradually increase. When the temperature reaches a certain temperature, the problem of soldering of the hardware circuit may be exposed. However, this is basically a commercial link, which may increase the repair rate of the board. It is best to eliminate this situation on the production line. The dynamic high-temperature tooling proposed in the prior art, if the test fails, requires manual configuration inspection parameters on the production line to continue the high-temperature tooling inspection, which not only increases the production process, but also is prone to errors. Moreover, the dynamic high temperature tooling lacks the indication of the voice lamp, and the working state of the POTS port cannot be known during the test.

In the related art, in the dynamic high-temperature tooling, the detection parameters must be manually configured to continue the high-temperature detection, which leads to an increase in production links and error-prone problems, and no effective solution has been proposed.

Summary of the invention

In order to solve at least the above technical problem, an embodiment of the present invention provides a method and an apparatus for detecting a fault of a terminal.

According to an embodiment of the present invention, a method for detecting a fault of a terminal is provided. The method includes: when the terminal performs high temperature tooling, the terminal detects whether a LAN port of the terminal is inserted into a loop line; When the LAN port is inserted into the loop, the terminal performs fault detection on the board in the terminal.

Before the terminal detects the fault of the board in the terminal, the method further includes: the terminal sending a loop report message to all the LAN ports of the terminal; and determining, by the terminal, the terminal according to the loop report text. Whether the LAN port is inserted into the self-loop line, and when the terminal receives the loopback loopback, the port corresponding to the loop report is determined to be inserted into the loopback.

The fault detection of the board in the terminal includes: detecting at least one of the following services on the board: data service, voice service, and WLAN service of the wireless local area network.

When the voice service of the board is detected, it is determined whether there is voice stream transmission between the first voice port and the second voice port, where the first voice port and the second voice port are both used for processing. The voice service; if yes, placing the first voice light corresponding to the first voice port and the second voice lamp corresponding to the second voice port in a first state.

When the detecting the first voice port and the second voice port are in a non-off-hook state, placing the first voice lamp and the second voice lamp in a second state, or when the terminal is in When the board detection is performed, when the first voice port and the second voice port are detected to be in the on-hook state, the first voice lamp and the second voice lamp are placed in the second state.

After processing the first voice light and/or the second voice light, the method further includes: recording a log.

Before determining whether the local area network LAN side port of the terminal is inserted into the self-loop line, the method further includes: determining whether a value corresponding to the dynamic high temperature mode of the terminal is set; if not, the value corresponding to the dynamic high temperature mode is a universal area code When the specified file exists, the board on the terminal is fault-detected when the loop-side line is inserted in the LAN-side port.

According to another embodiment of the present invention, there is also provided a fault detecting apparatus for a terminal, which is applied to a terminal, the apparatus comprising: a detecting module configured to detect whether a LAN port of the terminal is a LAN when the terminal performs high temperature tooling The fault detection module is configured to perform fault detection on the board in the terminal when the self-loop line is inserted into the LAN port.

The device further includes: a sending module, configured to send a ring report to all LAN ports of the terminal; the first determining module is configured to determine, according to the ring report, whether the LAN port of the terminal is plugged in The self-loop, wherein, when the terminal receives the loopback loopback, the port corresponding to the loop report is determined to be inserted into the loopback.

The second judging module is configured to determine, when the voice service of the board is detected, whether there is voice stream transmission between the first voice port and the second voice port, where the first voice port and the first The second voice port is configured to process the voice service, and the processing module is configured to set the first voice corresponding to the first voice port when there is voice transmission between the first voice port and the second voice port. The lamp and the second voice lamp corresponding to the second voice port are placed in the first state.

According to the embodiment of the present invention, the technical solution for detecting the fault of the terminal by the terminal after determining that the LAN port is inserted into the self-loop line is solved, and in the related art, in the dynamic high-temperature tooling, the detection parameter must be manually configured to continue the high-temperature detection. It increases the production process, error-prone problems, and improves the speed and accuracy of terminal fault detection.

DRAWINGS

The drawings described herein are intended to provide a further understanding of the invention, and are intended to be a part of the invention. In the drawing:

1 is a flowchart of a method for detecting a fault of a terminal according to an embodiment of the present invention;

2 is a flow chart of self-loop detection according to a preferred embodiment of the present invention;

3 is an overall flow chart of a high temperature tooling in accordance with a preferred embodiment of the present invention;

4 is a flow chart of POTS port detection according to a preferred embodiment of the present invention;

Figure 5 is a schematic diagram of data flow direction in accordance with a preferred embodiment of the present invention;

6 is a structural block diagram of a fault processing apparatus of a terminal according to an embodiment of the present invention;

FIG. 7 is still another structural block diagram of a fault processing apparatus of a terminal according to an embodiment of the present invention.

detailed description

The invention will be described in detail below with reference to the drawings in conjunction with the embodiments. It should be noted that the embodiments in the present application and the features in the embodiments may be combined with each other without conflict.

Other features and advantages of the embodiments of the invention will be set forth in the description in the description which The objectives and other advantages of the embodiments of the present invention can be realized and obtained by the <RTIgt;

The technical solutions in the embodiments of the present invention are clearly and completely described in the following with reference to the accompanying drawings in the embodiments of the present invention. It is an embodiment of the invention, but not all of the embodiments. All other embodiments obtained by those skilled in the art based on the embodiments of the present invention without creative efforts shall fall within the scope of the present invention.

A method for detecting a fault of a terminal is provided in this embodiment. FIG. 1 is a flowchart of a method for detecting a fault of a terminal according to an embodiment of the present invention. As shown in FIG. 1 , the process includes the following steps:

Step S102, when the terminal performs high-temperature tooling, the terminal detects whether the local area network LAN port of the terminal is inserted into the self-loop line;

Step S104: When detecting that the LAN port is inserted into the loopback line, the terminal performs fault detection on the board in the terminal.

Through the above steps, the terminal adopts a technical solution for detecting the fault of the terminal after the LAN port is inserted into the self-loop, and solves the problem that the detection parameters must be manually configured to continue the high-temperature detection in the dynamic high-temperature tooling in the related art. Increase the production process, error-prone problems, eliminate hardware soldering, LED lamp damage and ensure normal data and voice traffic flow in the production process, improve production efficiency and quality.

In the specific implementation process, before the foregoing terminal performs fault detection on the board in the terminal, the following process may be performed: the terminal sends a ring report message to all LAN ports of the terminal; the terminal determines the foregoing according to the ring report text. The above-mentioned self-loop line is inserted into the LAN port of the terminal. When the terminal receives the loopback loopback, the terminal determines that the port corresponding to the loopback message is inserted into the loopback.

In the embodiment of the present invention, specifically, at least one of the following services on the board is detected: a data service, a voice service, and a WLAN service of a wireless local area network.

In particular, the embodiment of the present invention improves the process of the voice service, and when detecting the voice service of the board, determining whether there is voice stream transmission between the first voice port and the second voice port, where the first The voice port and the second voice port are used to process the voice service; if yes, the first voice lamp corresponding to the first voice port and the second voice lamp corresponding to the second voice port are placed in the first state, The first state may be a blinking first voice light and a second voice light, or a state in which the first voice light and the second voice light are always kept on.

It should be noted that the first voice light and the second voice light are also in a state of being extinguished, that is, a second state different from the first state, and the following two situations exist:

1) when it is detected that the first voice port and the second voice port are in a non-off-hook state, placing the first voice lamp and the second voice lamp in a second state;

2) When the terminal detects that the first voice port and the second voice port are in the on-hook state, the first voice lamp and the second voice lamp are placed in the second state.

Optionally, after processing the first voice light and/or the second voice light, the event may also be recorded on the event that the first voice light and the second voice light are off or blinking.

Although the technical solution of the embodiment of the present invention implements automatic fault detection on the terminal, in implementing the automatic fault detection process, the terminal performs the following process: determining whether the value corresponding to the dynamic high temperature mode of the terminal is set; if not, When the value corresponding to the dynamic high temperature mode is a general area code, it is judged that the specified file is If there is a specified file, the board on the terminal is fault detected when the loop is inserted into the LAN port.

In order to better understand the fault detection process of the above terminal, the following describes the preferred embodiment:

The main idea of the preferred embodiment of the present invention is that if the self-loop line is inserted on the LAN side, and the board does not complete the high-temperature tooling, the board automatically performs intelligent detection, and the embodiment of the present invention also improves the ordinary old telephone industry (Plain Old Telephone). The service, referred to as the POTS) port detection process, can indicate the voice light according to the different states of the POTS port during the detection process.

2 is a flow chart of self-loop detection according to a preferred embodiment of the present invention. As shown in FIG. 2, the self-loop intelligent detection process is described as follows:

In step S200, during the power-on of the device, the management module determines whether the dynamic high-temperature mode 2193 has been set, if yes, then proceeds to step S202, and if not, proceeds to step S204;

Step S202, if it is set (0 or 1), the self-loop detection module is not notified to perform single-port tooling loop detection;

Step S204, if not set, then determine whether it is a universal area code, if yes, go to step S206, if no, go to step S208;

Step S206, if it is not a general area code, it is not necessary to perform tooling, and the process ends;

Step S208, if it is a general area code, then determine whether the /userconfig/highlow_cfg file exists, if yes, go to step S210, if not, go to step S206;

Step S210: Send a message to the self-loop check module, and notify it to start port self-loopback detection. If it does not exist, the self-test is not notified, and the kernel state self-loop detection module sends a special test port to report the loopback after receiving the notification. , sent to all ports;

Step S212, it is determined whether a loop report of a certain LAN is received, if yes, then go to step S214, if no, go to step S216;

Step S214, if a port has a loopback loopback, it is considered that the tooling line is plugged in, and it is judged that the tooling line is inserted, and the user management module is notified that the dynamic temperature test can be performed, and the self-loop detection is stopped by itself;

Step S216, if the self-loop line is not inserted, wait for a timer of 30 seconds and then perform a round of detection of the self-loop line, and repeat;

Step S218, when the 30 second timer time has expired, go to step S210;

In step S220, the management module sets the tooling mode to 1, and performs the process of restarting the device without restarting the board.

3 is an overall flow chart of a high temperature tooling according to a preferred embodiment of the present invention. As shown in FIG. 3, the overall process of the high temperature tooling is as follows:

1) The management module sends a start command to the data module, the voice module and the wireless module to start the high temperature tooling test;

2) After the data module receives the start command, the non-stop LAN port starts to self-receive; the voice module sends a DTMF code stream between the two POTS ports after the start command is received; the wireless module also starts to detect the presence or absence of calibration parameters. , detecting chip and interrupt number changes, detecting beacon parameter changes, scanning surrounding APs, etc.

3) The data module, the voice module and the wireless module test the error after the message notification management module;

4) The management module sends a stop command to the data module, the voice module and the wireless module to stop the high temperature tooling test, and the test duration of 5 minutes ends;

5) The data module and the voice module stop testing, and report the statistical information to the management module;

6) After each module reports the information to the management module, the management module restarts the device to test the remaining number of tests.

7) Send and receive statistics according to the LAN side service structure message. The voice service performs the analog call protocol process, and the WALN module detects the Beacon frame. Therefore, the data service, the voice service, and the WLAN service are automatically tested for the batch terminal products in a high temperature environment.

For the technical solution in the above embodiment, the LAN port is tested, and the LAN port is self-looped. The packet is sent by sending a packet with a special mac address to send and receive packets. The packet is sent every 2 seconds. The number of packets is estimated to be 10. Packets are counted at the same time. If the statistics of the packets sent and received are not equal, it is considered that the detection fails for 2 seconds. Failure of three consecutive tests indicates that the test failed within five minutes. It is considered that the high temperature dynamic aging LAN port test fails.

For the above voice service, that is, for the VOIP service test, the two POTS ports are ringed, the POTS ports are alternately transmitted, and the serial number is received to perform number matching. Send a series of serial numbers to the POTS1 port, such as: 0123456789#*, and collect the number at the POTS2 port. If the received number is the same as the number sequence and number sent by the POTS1 port. If the value is an exact match, the test is considered successful, otherwise the test is considered to have failed. The failure of three consecutive failures indicates that the high temperature dynamic aging failed.

A further improvement of the above technical solution in the preferred embodiment of the present invention is that an indication of the voice light is added during the detection process. FIG. 4 is a flow chart of POTS port detection according to a preferred embodiment of the present invention. As shown in FIG. 4, the POTS port test module mainly performs the following actions:

1) accept the start command and various parameters of the management module;

2) Detecting the off-hook state of voices 1 and 2, if not off-hook, extinguish the voices 1 and 2, write the log, and stop the test;

3) Start sending DTMF streams for testing;

4) In the test intermediate voice 1 port and 2 port respectively detect whether there is a received DTMF code stream, if any, flash corresponding voice port light;

5) In the middle of the test, if there is an on-hook state that is received by the SLIC driver, the voices 1 and 2 are turned off, the log is written, and the test is continued.

6) Real-time statistics of the maximum number of consecutive errors. If there is a packet loss or a wrong packet, write the error log and continue the test.

7) After receiving the stop command of the management module, stop the test.

8) After the test is stopped, the following information is counted and reported to the management module.

9) Information that needs to be counted: total number of accumulated tests, cumulative number of successful tests, cumulative number of failed tests, cumulative number of errors, and total number of lost packets, whether it is partial or full.

According to the technical solution provided by the preferred embodiment of the present invention, the detection result can be visually displayed, and the detection result can be seen at a glance. In the first five-minute aging process, it is only to verify whether all the LED lamps are damaged. If there is no damage, all the lights on the board are lit. It saves the process that the factory originally needs to test all the lamps of the board. After the first five minutes, the board automatically restarts and enters the second five-minute aging process. During the next test process to the end of the test: the network E lights flash continuously during the detection process, prompting the workers to undergo the high temperature aging process. . If the network E light is always on after the test is finished, the light signal is off, indicating that the aging process is over and the test result is normal. If the light signal is always on (red) during the test, the worker is warned of the high temperature aging process and the test fails.

There are also detailed log information. The log information can help the manufacturer to locate the cause of the detection failure. The data detection can indicate how many packets are lost and how many wrong packets are sent and received by a specific LAN port. The voice detection will prompt the sending. The number and the received number are respectively determined, it can be determined that the number is completely unavailable or only part of the number can be received; the wireless detection can prompt whether the Beacon frame can be scanned normally; flexible parameter setting, control test duration, test item And the test threshold; the manufacturer can flexibly control the test items, the test duration, the test threshold, and the port of the LAN port, and can customize the test parameters according to actual needs to improve the production efficiency; The reliability of the test can better intercept the problem board and reduce the repair rate of the board. Save costs and improve product quality.

Automatic flow detection of batch terminals in high-temperature rooms, hundreds of terminal devices are automatically operated at the same time, each device is notified by light to indicate whether there is a fault, and the faulty device is recorded through the record to analyze whether there are a large number of similar faults to monitor whether there is hardware. Circuit soldering, whether there are chip batch problems, etc.

For the WLAN service test, an AP is placed in the vicinity of the high-temperature room. Then, the Beacon frame is scanned during the dynamic aging test. If the board can detect the Beacon frame, the dynamic aging is considered successful. If the Beacon frame cannot be detected, the wireless module is faulty, and the dynamic aging fails. In summary, the data flow diagram during the test of the data service, the voice service, and the WLAN service is as shown in FIG. 5.

In this embodiment, a fault processing device for a terminal is also provided, which is applied to the terminal, and the device is configured to implement the foregoing embodiments and preferred embodiments, and details are not described herein. As used below, the term "module" may implement a combination of software and/or hardware of a predetermined function. Although the apparatus described in the following embodiments is preferably implemented in software, hardware, or a combination of software and hardware, is also possible and contemplated.

FIG. 6 is a structural block diagram of a fault processing apparatus of a terminal according to an embodiment of the present invention. As shown in FIG. 6, the apparatus includes:

The detecting module 60 is configured to detect whether the local area network LAN port of the terminal is plugged into the self-loop line when the terminal performs high temperature tooling;

The fault detection module 62 is connected to the detection module 60 and configured to perform fault detection on the board in the terminal when the LAN port is detected to be inserted into the loop.

Through the comprehensive function of each module mentioned above, the technical solution for detecting the fault of the terminal by the terminal after determining the LAN port is inserted into the self-loop, and solving the related technology, in the dynamic high-temperature tooling, the detection parameter must be manually configured to continue the high-temperature detection. In turn, the production process is increased, the error-prone problem is realized, and the production is realized. Eliminate hardware soldering, LED light damage and ensure normal data and voice traffic flow, improve production efficiency and quality.

FIG. 7 is still another structural block diagram of a fault processing apparatus for a terminal according to an embodiment of the present invention. As shown in FIG. 7, the apparatus further includes:

The sending module 64 is configured to send a ring report message to all the LAN ports of the terminal; the first determining module 66 is connected to the sending module 64, and is configured to determine whether the LAN port of the terminal is plugged in according to the ring report text. a ring line, wherein when the terminal receives the loopback loopback, the port corresponding to the loopback text is determined to be inserted into the loopback.

Optionally, the foregoing apparatus further includes: a second determining module 68, configured to determine whether there is voice stream transmission between the first voice port and the second voice port when detecting the voice service of the board, where The first voice port and the second voice port are used to process the voice service. The processing module 70 is connected to the second determining module 68, and is configured to have voice transmission between the first voice port and the second voice port. And the first voice lamp corresponding to the first voice port and the second voice lamp corresponding to the second voice port are placed in the first state.

In summary, the embodiments of the present invention achieve the following technical effects: facilitating the promotion of the factory: no increase in the process; burning the version into the high temperature room, the board will automatically enter the dynamic high temperature aging process; if the test fails, If you do not remove the self-loop cable of the LAN port, you can perform dynamic high-temperature tooling again. The networking environment is simple. The board only needs to be plugged into the power supply and LAN port self-loop, and the voice port can be self-loop.

In addition, each functional unit in each embodiment of the present invention may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit. The above integrated unit can be implemented in the form of hardware or in the form of a software functional unit.

It is to be understood that the terms "first", "second" and the like in the specification and claims of the present invention are used to distinguish similar objects, and are not necessarily used to describe a particular order or order. It is to be understood that the objects so used are interchangeable, where appropriate, so that the embodiments of the invention described herein can be carried out in a sequence other than those illustrated or described herein. In addition, the terms "comprises" and "comprises" and "the" and "the" are intended to cover a non-exclusive inclusion, for example, a process, method, system, product, or device that comprises a series of steps or units is not necessarily limited to Those steps or units may include other steps or units not explicitly listed or inherent to such processes, methods, products or devices.

It will be apparent to those skilled in the art that the various modules or steps of the present invention described above can be implemented by a general-purpose computing device that can be centralized on a single computing device or distributed across a network of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device, thereby Storing them in a storage device is performed by a computing device, and in some cases, the steps shown or described may be performed in an order different than that herein, or separately fabricated into individual integrated circuit modules, or Multiple of these modules or steps are fabricated as a single integrated circuit module. Thus, the invention is not limited to any specific combination of hardware and software.

The above description is only the preferred embodiment of the present invention, and is not intended to limit the present invention, and various modifications and changes can be made to the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and scope of the present invention are intended to be included within the scope of the present invention.

Industrial applicability

As described above, the method and device for detecting faults of a terminal provided by the embodiments of the present invention have the following beneficial effects: the related art has the problem that the detection parameters must be manually configured to continue the high temperature detection in the dynamic high temperature tooling. Production links, error-prone problems, improve the speed and accuracy of terminal fault detection.

Claims

A method for detecting a fault of a terminal, the method comprising:

When the terminal performs high-temperature tooling, the terminal detects whether the local area network LAN port of the terminal is inserted into the self-loop line;

When detecting that the LAN port is inserted into the loop, the terminal performs fault detection on the board in the terminal.
The method according to claim 1, wherein before the terminal performs fault detection on the board in the terminal, the method further includes:

Transmitting, by the terminal, a ring report message to all LAN ports of the terminal;

Determining, by the terminal, whether the LAN port of the terminal is inserted into the loopback line according to the ringback report, where the terminal returns the loopback message when the terminal receives the loopback loopback The corresponding port is inserted into the self-loop.
The method of claim 1, wherein detecting a board in the terminal comprises:

Detecting at least one of the following services on the board: data service, voice service, and wireless local area network WLAN service.
The method of claim 3, wherein

When the voice service of the board is detected, it is determined whether there is voice stream transmission between the first voice port and the second voice port, where the first voice port and the second voice port are both used for processing. The voice service;

If yes, the first voice light corresponding to the first voice port and the second voice light corresponding to the second voice port are placed in the first state.
The method of claim 4, wherein

When the detecting that the first voice port and the second voice port are in a non-off-hook state, placing the first voice lamp and the second voice lamp in a second state, or

When the terminal detects that the first voice port and the second voice port are in the on-hook state, the first voice light and the second voice light are placed in the second state.
The method according to claim 4 or 5, further comprising: recording a log after processing the first voice light and/or the second voice light.
The method according to any one of claims 1-5, wherein before determining whether the local area network LAN side port of the terminal is inserted into the self-loop line, the method further includes:

Determining whether a value corresponding to the dynamic high temperature mode of the terminal is set;

If not, determining whether the specified file exists if the value corresponding to the dynamic high temperature mode is a universal area code;

When the specified file exists, fault detection is performed on the board on the terminal when the self-loop line is inserted on the LAN side port.
A fault detecting device for a terminal is applied to a terminal, and the device includes:

The detecting module is configured to detect whether the local area LAN port of the terminal is inserted into the self-loop line when the terminal performs high temperature tooling;

The fault detection module is configured to perform fault detection on the board in the terminal when the self-loop line is inserted into the LAN port.
The apparatus of claim 8 wherein said apparatus further comprises:

a sending module, configured to send a ring report to all LAN ports of the terminal;

The first determining module is configured to determine, according to the ring report, whether the LAN port of the terminal is plugged into the loopback line, where the terminal determines that the loopback loopback is received by the terminal The port corresponding to the ring report text is inserted into the self-loop line.
The device according to claim 8, wherein

The second judging module is configured to determine, when the voice service of the board is detected, whether there is voice stream transmission between the first voice port and the second voice port, where the first voice port and the first The two voice ports are used to process the voice service;

a processing module, configured to: when there is voice transmission between the first voice port and the second voice port, the first voice light corresponding to the first voice port and the second voice port corresponding to the second voice port The voice light is placed in the first state.