WO2015193983A1 - Image display system and image display method - Google Patents

Image display system and image display method Download PDF

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WO2015193983A1
WO2015193983A1 PCT/JP2014/066088 JP2014066088W WO2015193983A1 WO 2015193983 A1 WO2015193983 A1 WO 2015193983A1 JP 2014066088 W JP2014066088 W JP 2014066088W WO 2015193983 A1 WO2015193983 A1 WO 2015193983A1
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kpi
index
value
image display
index values
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French (fr)
Japanese (ja)
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美保 礒川
弘明 那須
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株式会社日立製作所
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Priority to JP2016528703A priority Critical patent/JP6272478B2/en
Priority to PCT/JP2014/066088 priority patent/WO2015193983A1/en
Publication of WO2015193983A1 publication Critical patent/WO2015193983A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management

Definitions

  • the present invention relates to an image display system, and in particular, when drawing a chart for supporting business judgment using business data, business judgment is made based on the characteristics of business data and the causal relationship of business key KPI (Key Performance Indicator).
  • KPI Key Performance Indicator
  • Patent Document 1 visualizes the degree of association between data and data using a group of arcs obtained by dividing a circular area and a curve connecting them. Proposes a bird's-eye view system.
  • Patent Document 2 uses a plurality of plots to perform interactive filtering on a data set having a plurality of parameters. Proposes a narrowing system.
  • KPI of interest the change that occurs in a specific KPI due to the implementation of business improvement measures, etc.
  • evaluation KPI the KPI that evaluates costs
  • the present invention uses a KPI causal model showing the causal relationship of KPIs, and evaluates KPIs on the causal path from the attention KPI to the evaluation KPI and no causal relationship with the attention KPI.
  • KPIs that have a causal relationship with KPIs are distinguished and classified.
  • Each KPI group and the value of the attention KPI and the evaluation KPI are calculated from the related business data and displayed on the parallel coordinate plot.
  • For the KPI that has no causal relationship with the attention KPI and has the causal relationship with the evaluation KPI By narrowing down the data, a data set is generated in which the influence on the evaluation KPI due to the variation of the KPI having no causal relationship with the attention KPI that is the task determination target is created.
  • the image display system of the present invention is based on graph data composed of index value nodes related to business and edges indicating the relationship between the plurality of index values, and actual values of the plurality of index values.
  • a storage unit that records actual value data, an input unit that receives input of information for selecting a first index value and a second index value among the plurality of index values, and the first index value
  • a controller that determines the second group of one or more index values that are connected at the edges and that affect the determination of the first index value; and the coordinate axes of the first and second index values And one of the index values belonging to the first and second groups
  • the display unit displays a parallel coordinate plot diagram in which the second index value plots the actual value data indicating the first value and the second value.
  • the user visually grasps the influence of the noticed KPI on the value of the evaluation KPI, and determines the effect of the measure. Making it easier to make business decisions.
  • the image display apparatus 1 collects information accumulated in the database in the business data server 10 or the enterprise information system 11 via the network 13, draws the results of the aggregation processing and analysis processing as characters and diagrams, and displays the screen 60.
  • CPU Central Processing Unit
  • memory ROM (Read Only Memory)
  • HDD Hard Disk Drive
  • I / O interface LCD (Liquid Crystal Display), keyboard and mouse.
  • the network 13 may be a corporate intranet or the Internet.
  • the image display device 1 is a communication unit that transmits and receives information to and from an input unit 2 that processes input from a user, a display unit 3 that has a screen that displays characters and charts of analysis results, a business data server 10, or an in-company information system 11.
  • Unit 4 a storage unit 5 that stores KPI causal model information 20 representing the causal relationship between KPIs, a screen processing unit 21 that performs drawing of KPI causal models and parallel coordinate plots, management of a drawing target, control of a position, and the like, KPI A calculation processing unit 26 that performs classification, data selection, statistic calculation, and the like.
  • the screen processing unit 21 and the calculation processing unit 26 are part of the control unit 6.
  • the control unit 6 is realized, for example, when the CPU executes a program stored in a memory. Therefore, in the following description, the processing executed by the control unit 6 (that is, the screen processing unit 21 and the calculation processing unit 26) is actually executed by the CPU according to the program stored in the memory.
  • control unit 6 may include a KPI causal model editing processing unit 25 that generates a screen for performing editing processing of the KPI causal model, You may use the KPI causal model creation apparatus 12 connected with the network 13.
  • the communication unit 4 may acquire the KPI causal model information 20 stored in the business data server 10 or the database in the corporate information system 11 via the network 13.
  • the KPI causal model creation device 12 is a computer device that operates software that models the causal relationship of KPIs and creates a KPI causal model diagram using GUI (Graphical User Interface). It is stored in the storage device in the apparatus as KPI causal model information.
  • GUI Graphic User Interface
  • the business data server 10 is a so-called WMS (Warehouse Management System) server, for example, in the case of a distribution warehouse business, and manages information such as product information, shipping instructions, inventory, delivery destinations, delivery means, and work progress. .
  • WMS Warehouse Management System
  • the business data server 10 having a database for all the information may be used, or a plurality of business data servers 10 having only a specific database may be used in cooperation, or an equivalent database may be used. You may use the in-company information system 11 which cooperates.
  • the KPI causal model information 20 shown in FIG. 2 represents the result of modeling the KPI causal relationship, and includes at least two or more KPI information 35 and at least one inter-KPI information 42.
  • This model is expressed as a graph composed of KPI nodes and edges indicating the relationship between KPIs.
  • the KPI information 35 is a collection of information related to each KPI, the KPI name 36 for the user to identify the content indicated by the KPI, the related data presence flag 37 indicating whether or not the user is associated with the business data, and the related data presence flag.
  • the related data location information 38 including information such as a server name, a database name and a field name, or a file name in which related business data is stored, a cause KPI that affects the KPI A name 39, a calculation method 40 indicating a method of calculating the value of the KPI using related business data or the cause KPI value, and other information 41 necessary for performing the business are included.
  • All information included in the KPI information 35 is not essential, and is stored in the storage unit 5 only when the corresponding information exists. If there is a plurality of pieces of information corresponding to one KPI, a plurality of pieces of information are held.
  • the inter-KPI information 42 holds the relationship between two KPIs in which a causal relationship exists.
  • correlation information 45 includes a correlation coefficient indicating whether the correlation is a positive correlation or an inverse correlation, a correlation coefficient indicating the strength of the correlation, and a relational expression 46 when the relationship between KPIs can be formulated.
  • FIG. 3 is an example of a KPI causal model diagram that the KPI causal model display control unit 22 draws in the causal model area 62 in the screen 60 using the KPI causal model information 20.
  • Each KPI is drawn as a node 50, and the relationship between KPIs is drawn as an arrow 51 (edge) from the cause KPI to the result KPI.
  • the KPI in the KPI causal model of the present embodiment is not only a business evaluation index such as shipping labor cost and shipping man-hours, but also shelf layout and shipping instruction contents that cause these indexes.
  • the concept includes an index that indicates the business status of the company.
  • the KPI causal model information 20 is information representing the causal relationship of the KPI, and an on-site manager or a data analyst who knows the details of the work regarding the KPI related to the work for verifying the effect using the work data can display the image display device. 1 is created in advance using the function of the KPI causal model editing processing unit 25 or the KPI causal model creation device 12, the storage unit 5 of the image display device 1, the storage unit of the KPI causal model creation device 12, and the business data server 10. Save to etc.
  • FIG. 4 shows an example of a screen 60 displayed on the display unit 3.
  • a toolbar area 61 having a menu list and icons for a user to operate
  • a causal model area 62 displaying a KPI causal model
  • a parallel coordinate plot area 63 displaying a parallel coordinate plot
  • other arbitrary information is displayed.
  • the screen layout control unit 24 manages the necessity and layout of these areas.
  • the user is assumed to be a site manager who verifies the effect of the business improvement measures.
  • the work improvement measure of changing the shelf arrangement of the work target space evaluates the effect given to the goal of work man-hour reduction.
  • the user selects a KPI causal model to be analyzed from the list of KPI causal model information 20 stored in the storage unit 5 of the image display device 1 (S100).
  • the KPI causal model display control unit 22 draws a KPI causal model in the causal model region 62 in the screen 60 of the display unit 3 (S102).
  • the displayed KPI causal model is a KPI (hereinafter referred to as “KPI 70 of interest”) that is directly modified by the user using a device such as a mouse of the input unit 2 and an evaluation target KPI (hereinafter referred to as evaluation).
  • KPI 71 is selected (S104). Based on this selection, the KPI classification processing unit classifies the KPI group into three groups of A, B, and C (S106), and the KPI causal model display control unit 22 changes the color of the corresponding node according to the classification, The display on the screen is updated (S108) (FIG. 6).
  • group A is a group of KPIs existing on the causal route from 72-notice KPI 70 to evaluation KPI 71, and group B73 is not on the result route emanating from attention KPI 70.
  • group of KPIs existing on the route, and a group C74 is a group of other KPIs not belonging to the group A and the group B.
  • the classification process in S106 will be described in detail later.
  • a KPI to be drawn as an axis on the parallel coordinate plot is selected from the group A 72 on the causal path from the notice KPI 70 to the evaluation KPI 71.
  • the KPI to be drawn as an axis on the parallel coordinate plot is selected from the group B73 having no causal relationship with the attention KPI, and is set as a group B′89 (S110).
  • the selection method of the group A ′ 88 may be selection by the user, or may be automatic selection by the KPI classification processing unit 27 using some criteria such as the strength of correlation with the evaluation KPI 71 and the magnitude of fluctuation of the KPI value.
  • the selection method for the group B'89 may be to select a terminal KPI that is not the result of another KPI as an initial value, and to change the selection by a user operation.
  • KPIs that do not have the related data presence flag 37 and cannot be plotted on the axes of the parallel coordinate plot are removed from the group A'88 and the group B'89. Further, the KPIs of the group B′89 are sorted in the order of the strength of correlation with the evaluation KPI 71 (S112), and the data narrowing operation is performed in accordance with the order.
  • the parallel coordinate plot display control unit 23 draws an axis corresponding to each KPI in the parallel coordinate plot region in the order of the attention KPI 70, the group A'88, the evaluation KPI 71, and the group B'89 (S114).
  • the user selects a plurality of data sets from the business data, and automatically or manually assigns the color of the plot line corresponding to each data set (S116).
  • one plot line is drawn per day using daily business data.
  • Data sets of two different periods are prepared before and after the business improvement measures, and the period designation and color assignment work of each data set by the user is performed in an interactive manner using the information display area 64 in the screen 60 and the like.
  • the values on each KPI axis refer to the related data presence / absence flag 37, the related data location information 38, the cause KPI name 39, and the calculation method 40 included in the KPI information 35.
  • the data selection processing unit 28 calculates using The calculated value is plotted on each KPI axis based on a predetermined scale such as a nominal scale or a proportional scale.
  • FIG. 7 shows an example of the parallel coordinate plot drawn in the parallel coordinate plot area 63 in the screen 60 by the parallel coordinate plot display control unit 23 as a result of performing the processing so far.
  • Each axis 82 of the parallel coordinate plot corresponds to the target KPI 70, the KPI of the group A'88, the evaluation KPI 71, and the KPI of the group B'89.
  • a node corresponding to each KPI and an arrow 80 indicating a causal relationship between the KPIs are displayed. If there is no direct causal relationship at this time, but the connection is indirectly made through a causal route, the appearance of the arrow 81 is changed to indicate that there is an indirect causal relationship.
  • the shelf arrangement which is the attention KPI 70 at the left end is different before and after the implementation of the business improvement measures, and whether the distribution of the value on the axis of the shipping work manpower which is the evaluation KPI 71 is different before and after the implementation.
  • the distribution on the axis of the evaluation KPI may include a difference caused by the variation of the KPI belonging to the group B′89 on the right side of the evaluation KPI.
  • the group B′89 Each data set is narrowed down by setting a restriction on the range of KPI values.
  • the data selection processing unit 28 determines a range centered on the median or mode in descending order of correlation with the evaluation KPI 71 in the group B′89 (S118).
  • the parallel coordinate plot display processing unit 23 updates the drawing content of the parallel coordinate plot area 63 on the screen 60 using only the data included in the range (S120). At this time, an appropriate range is determined so that the minimum number of data set in advance for each data set remains.
  • FIG. 85 on the axis of the KPI belonging to the group B′89 is the data range after the narrowing down, and data outside this range is not displayed on the screen.
  • the statistic calculation processing unit 29 calculates a statistic indicating the distribution state of values on the axis of the evaluation KPI 71 (S122).
  • the statistic includes an average value, variance, median value, mode value, minimum value, maximum value, quartile, and the like.
  • the ellipses 86 and 87 on the evaluation KPI axis indicate the distribution range surrounded by the minimum value and the maximum value of each data set.
  • the user may change the range of the data range 85 after the narrowing on the KPI axis included in the group B′89 in the screen by using a device such as a mouse of the input unit 2 (S124). ).
  • a device such as a mouse of the input unit 2 (S124).
  • the parallel coordinate plot display update (S120) and the statistic calculation (S122) are performed again.
  • the user confirms whether or not there is a difference between the data sets from the statistics of the data on the evaluation KPI axis and the shapes of the plot lines 82 and 83 with respect to the KPI axes included in the group A ′ (S126).
  • the distribution range on the evaluation KPI axis of the data set after the implementation is different from the distribution range on the KPI axis of the data set before the implementation for the data set before and after the implementation of the business improvement measure, If the average value, median value, or mode value moves in the desired direction, it is determined that the business improvement measures have been effective.
  • the KPI classification processing unit 27 selects the attention KPI 70, and then selects one KPI whose group is not classified by the KPI that is the result of the attention KPI 70 (S132, S134).
  • the KPIs resulting from the selected KPI are sequentially traced to determine whether or not the evaluation KPI 71 is reached (S136).
  • the evaluation KPI 71 is reached, the KPI is classified as a group A 72 as being on the causal path of the attention KPI 70 and the evaluation KPI 71 (S138).
  • Classification into group D which is a typical provisional classification (S140). Further, if there is an unclassified KPI resulting from the selected KPI, that KPI is selected (S132, S134), and the same processing is performed.
  • each KPI in the causal model area 62 in the screen 60 is displayed.
  • the nodes indicating are color-coded according to the classification, and the display contents are updated (S108).
  • the image display client 93 is a computer system having the input unit 2, the display unit 3, and the communication unit 4, and is connected to the image display server 90 via the network 13.
  • the image display server 90 also has a function as a so-called Web server, and includes a communication unit 4, a storage unit 5, and a control unit 6 having the same functions as the image display device 1, but the input unit 2 in the image display device 1.
  • the display unit 3 is not essential, and the screen layout control unit 91 has a function of outputting information necessary for the user to generate the screen 60 for performing data analysis using the image display client 93.
  • the communication unit 4 performs processing corresponding to HHTP communication. Further, the operation information performed by the user using the input unit 94 of the image display client 93 is received by the communication unit 4 of the image display server 90 via the network 13, and the control unit 6 performs calculation processing and screen processing, and the image display client 93.
  • the information for updating the screen 60 is output from the communication unit 4 to the image display client 93.
  • the user visually grasps the effect of the attention KPI on the value of the evaluation KPI using multiple data sets with different conditions, such as before and after the implementation of the business improvement measure, and determines the effect of the measure This makes it easier to make business decisions.
  • Image display device 3 Display unit 4: Communication unit 5: Storage unit 6: Control unit 20: KPI causal model information 21: Screen processing unit 22: KPI causal model display control unit 23: Parallel coordinate plot display control unit 24: Screen layout control unit 26: calculation processing unit 27: KPI classification processing unit 28: data selection processing unit 29: statistic calculation processing unit 35: KPI information 42: inter-KPI information 60: screen 62: causal model region 63: parallel coordinate plot Area 70: Featured KPI 71: Evaluation KPI 85: Data narrowing range 90: Image display server 93: Image display client

Abstract

The method visualizes how changes in specific KPIs in business data have impacted KPIs used to evaluate a business, where said changes arise from the implementation of business improvement measures and the like. Provided is an image display system in which a KPI cause and effect model having a graphical structure representing causal relationships between KPIs is employed to extract KPIs on a pathway from a KPI of interest to an evaluation KPI, and KPIs which have no causal relationship with the KPI of interest but have a causal relationship with the evaluation KPI, and to plot the actual values of these KPIs using a parallel coordinate system.

Description

画像表示システム及び画像表示方法Image display system and image display method
 本発明は、画像表示システムに関し、特に業務データを活用した業務判断を支援するための図表を描画する際に、業務データの特徴および業務に関わるKPI(Key Performance Indicator)の因果関係に基づき業務判断を支援する図表を描画する画像表示技術に関する。 The present invention relates to an image display system, and in particular, when drawing a chart for supporting business judgment using business data, business judgment is made based on the characteristics of business data and the causal relationship of business key KPI (Key Performance Indicator). The present invention relates to an image display technique for drawing a chart that supports the above.
 近年、業務データから業務遂行に役立つ情報を取得するために、業務データをグラフなどの図表で可視化した画面に対して対話型操作により分析を行うためのツールが数多く開発されている。 In recent years, in order to acquire information useful for business execution from business data, many tools have been developed for analyzing business data through screen-based visualization of business data through graphs and other charts.
 データの全体的な特性を可視化する方法に関して、特開2008-225940(特許文献1)は、円領域を分割した円弧群とそれらを結ぶ曲線を用いて、データおよびデータ間の関連度を可視化し俯瞰するシステムを提案している。 Regarding a method for visualizing the overall characteristics of data, Japanese Patent Application Laid-Open No. 2008-225940 (Patent Document 1) visualizes the degree of association between data and data using a group of arcs obtained by dividing a circular area and a curve connecting them. Proposes a bird's-eye view system.
 また分析対象のデータを絞り込む手段として、特表2004-532489(特許文献2)は、複数のパラメータを持つデータセットについて、複数のプロットを用いて対話型フィルタリングを行うことにより評価用のデータセットを絞り込むシステムを提案している。 As a means of narrowing down the data to be analyzed, Special Table 2004-532489 (Patent Document 2) uses a plurality of plots to perform interactive filtering on a data set having a plurality of parameters. Proposes a narrowing system.
特開2008-225940JP2008-225940 特表2004-532489Special Table 2004-532489
 業務データを用いて業務判断を行う際、業務データそのものの振る舞いを見るだけでなく、業務に関わるKPIの値を業務データから算出し、KPIの振る舞いを観察することで業務状況をより効率的に把握することができる。さらにKPI間の因果関係を踏まえて、業務改善施策の実施などにより特定のKPI(以下注目KPIと呼ぶ)に生じた変化が、コストなど評価を行うKPI(以下評価KPIと呼ぶ)に対してどのような影響を与えたかを検証する場合、すべてのKPI間の因果関係が定式化されておらず、また多数の因果関係が複雑に入り組んでいると、注目KPIの寄与による評価KPIの変動を把握することは困難である。 When making business decisions using business data, not only look at the behavior of business data itself, but also calculate the KPI value related to the business from business data and observe the KPI behavior to make the business situation more efficient. I can grasp it. Furthermore, based on the cause-and-effect relationship between KPIs, the change that occurs in a specific KPI (hereinafter referred to as “KPI of interest”) due to the implementation of business improvement measures, etc. is compared to the KPI that evaluates costs (hereinafter referred to as “Evaluation KPI”). If the causal relationship between all KPIs is not formulated and many causal relationships are involved, the fluctuation of the evaluation KPI due to the contribution of the attention KPI is grasped. It is difficult to do.
 上記課題を解決するために、本発明では、KPIの因果関係を示したKPI因果モデルを用いて、注目KPIから評価KPIへ至る因果の経路上にあるKPIと、注目KPIと因果関係が無く評価KPIと因果関係があるKPIを区別して分類する。それぞれのKPI群および注目KPIと評価KPIの値を関連する業務データから算出して平行座標プロット上に描画した画面を表示し、注目KPIと因果関係がなく評価KPIと因果関係があるKPIに対してデータの絞込みを行うことにより、業務判断対象である注目KPIと因果関係の無いKPIの変動による評価KPIへの影響を抑制したデータセットを作成する。 In order to solve the above problems, the present invention uses a KPI causal model showing the causal relationship of KPIs, and evaluates KPIs on the causal path from the attention KPI to the evaluation KPI and no causal relationship with the attention KPI. KPIs that have a causal relationship with KPIs are distinguished and classified. Each KPI group and the value of the attention KPI and the evaluation KPI are calculated from the related business data and displayed on the parallel coordinate plot. For the KPI that has no causal relationship with the attention KPI and has the causal relationship with the evaluation KPI By narrowing down the data, a data set is generated in which the influence on the evaluation KPI due to the variation of the KPI having no causal relationship with the attention KPI that is the task determination target is created.
 具体的には、本発明の画像表示システムは、業務に関する指標値のノードと前記複数の指標値間の関係性を示すエッジとから構成されるグラフデータと、前記複数の指標値の実績値からなる実績値データとを記録した記憶部と、前記複数の指標値のなかの第1の指標値と第2の指標値とを選択する情報の入力を受け付ける入力部と、前記第1の指標値と前記第2の指標値との間の経路に位置する1以上の指標値からなる第1のグループと、前記第1のグループに属さない指標値であって、前記第1の指標値に1以上のエッジで接続され、前記第1の指標値の決定に影響を及ぼす1以上の指標値からなる第2のグループとを決定する制御部と、前記第1及び前記第2の指標値の座標軸と、前記第1及び前記第2のグループに属する指標値の一部または全部の指標値の座標軸を並行に並べた座標系において、前記第2の指標値が第1の値と第2の値を示す前記実績値データをプロットした並行座標プロット図を表示する表示部とを備える。 Specifically, the image display system of the present invention is based on graph data composed of index value nodes related to business and edges indicating the relationship between the plurality of index values, and actual values of the plurality of index values. A storage unit that records actual value data, an input unit that receives input of information for selecting a first index value and a second index value among the plurality of index values, and the first index value A first group of one or more index values located on a path between the first index value and the second index value, and an index value not belonging to the first group, wherein the first index value is 1 A controller that determines the second group of one or more index values that are connected at the edges and that affect the determination of the first index value; and the coordinate axes of the first and second index values And one of the index values belonging to the first and second groups Or, in a coordinate system in which the coordinate axes of all index values are arranged in parallel, the display unit displays a parallel coordinate plot diagram in which the second index value plots the actual value data indicating the first value and the second value. With.
 また、本発明の画像表示方法では、業務に関する指標値のノードと前記複数の指標値間の関係性を示すエッジとから構成されるグラフデータと、前記複数の指標値の実績値からなる実績値データとを記録し、前記複数の指標値のなかの第1の指標値と第2の指標値とを選択する情報の入力を受け付ける入力部と、前記第1の指標値と前記第2の指標値との間の経路に位置する1以上の指標第1のグループと、前記第1のグループに属さない指標値であって、前記第1の指標値に1以上のエッジで接続され、前記第1の指標値の決定に影響を及ぼす1以上の指標値からなる第2のグループとを決定し、前記第1及び前記第2の指標値の座標軸と、前記第1及び前記第2のグループに属する指標値の一部または全部の指標値の座標軸を並行に並べた座標系において、前記第2の指標値が第1の値と第2の値を示す前記実績値データをプロットした並行座標プロット図を表示する。 In the image display method of the present invention, the graph data composed of the index value nodes related to the work and the edges indicating the relationship between the plurality of index values, and the actual value composed of the actual values of the plural index values Data, and an input unit that receives input of information for selecting a first index value and a second index value from among the plurality of index values; and the first index value and the second index A first group of one or more indices located in a path between values and an index value that does not belong to the first group, and is connected to the first index value by one or more edges, A second group of one or more index values that affect the determination of one index value, and the coordinate axes of the first and second index values, and the first and second groups The coordinate axes of some or all of the index values to which they belong In the coordinate system, and displays a parallel coordinate plot of the second index value is a plot of the actual value data indicating the first and second values.
 本発明によれば、業務改善施策の実施前後など、条件が異なる複数のデータセットを用いて、注目KPIが評価KPIの値に与えた影響をユーザが視覚的に把握し、施策の効果判定などの業務判断を行うことが容易になる。 According to the present invention, using a plurality of data sets with different conditions, such as before and after the implementation of a business improvement measure, the user visually grasps the influence of the noticed KPI on the value of the evaluation KPI, and determines the effect of the measure. Making it easier to make business decisions.
本発明の実施形態に係る画像表示装置の構成の概略を示すブロック図である。It is a block diagram which shows the outline of a structure of the image display apparatus which concerns on embodiment of this invention. 本発明の実施形態に係るKPI因果モデル情報のデータ構造を示す図である。It is a figure which shows the data structure of the KPI causal model information which concerns on embodiment of this invention. 本発明の実施形態に係る表示部が表示するKPI因果モデルの例を示す図である。It is a figure which shows the example of the KPI causal model which the display part which concerns on embodiment of this invention displays. 本発明の実施形態に係る表示部が表示する画面の例を示す図である。It is a figure which shows the example of the screen which the display part which concerns on embodiment of this invention displays. 本発明の実施形態に係る画像表示装置を用いた業務データ分析手順を示すフローチャートである。It is a flowchart which shows the business data analysis procedure using the image display apparatus which concerns on embodiment of this invention. 本発明の実施形態に係る表示部が表示するKPI因果モデルにKPIの分類結果を反映した例を示す図である。It is a figure which shows the example which reflected the classification result of KPI in the KPI causal model which the display part which concerns on embodiment of this invention displays. 本発明の実施形態に係る表示部が表示する平行座標プロットの例を示す図である。It is a figure which shows the example of the parallel coordinate plot which the display part which concerns on embodiment of this invention displays. 本発明の実施形態に係る表示部が表示する平行座標プロットに対して、評価KPIへの影響を抑制したいKPIのデータ範囲を絞り込んだ例を示す図である。It is a figure which shows the example which narrowed down the data range of KPI which wants to suppress the influence on evaluation KPI with respect to the parallel coordinate plot which the display part which concerns on embodiment of this invention displays. 本発明の実施形態に係るKPI因果モデルに属するKPIの分類手順を示すフローチャートである。It is a flowchart which shows the classification procedure of KPI which belongs to the KPI causal model which concerns on embodiment of this invention. 本発明の実施形態に係る画像表示サーバの構成の概略を示すブロック図である。It is a block diagram which shows the outline of a structure of the image display server which concerns on embodiment of this invention.
 以下、本実施形態に係る画像表示装置を実施するための形態について、添付図面を参照して説明する。 Hereinafter, an embodiment for implementing the image display apparatus according to the present embodiment will be described with reference to the accompanying drawings.
 まず、図1を参照して、本実施形態に係る画像表示装置の構成について説明する。 First, the configuration of the image display apparatus according to the present embodiment will be described with reference to FIG.
 製造業やサービス業などのさまざまな業務において、作業指示や作業実施記録などが業務データサーバ10あるいは企業内情報システム11内のデータベースに蓄積されている。画像表示装置1は、業務データサーバ10あるいは企業情報システム11内のデータベースに蓄積された情報をネットワーク13経由で収集し、集計処理や分析処理を行った結果を文字や図表として描画して画面60に表示し、ユーザが業務データ分析を行うためのコンピュータ装置であり、例えば、CPU(Central Processing Unit)、メモリ、ROM(Read Only Memory)、HDD(Hard Disk Drive)、入出力インタフェース、LCD(Liquid Crystal Display)、キーボード、マウスなどから構成される。 In various operations such as manufacturing and service industries, work instructions, work execution records, and the like are stored in a database in the business data server 10 or the corporate information system 11. The image display apparatus 1 collects information accumulated in the database in the business data server 10 or the enterprise information system 11 via the network 13, draws the results of the aggregation processing and analysis processing as characters and diagrams, and displays the screen 60. For example, CPU (Central Processing Unit), memory, ROM (Read Only Memory), HDD (Hard Disk Drive), I / O interface, LCD (Liquid Crystal Display), keyboard and mouse.
 なおネットワーク13は、企業内のイントラネットであっても良いし、インターネットであっても良い。 The network 13 may be a corporate intranet or the Internet.
 画像表示装置1は、ユーザからの入力を処理する入力部2、分析結果の文字や図表を表示する画面を有する表示部3、業務データサーバ10あるいは企業内情報システム11と情報の送受信を行う通信部4、KPI間の因果関係を表したKPI因果モデル情報20を保持する記憶部5、KPI因果モデルおよび平行座標プロットの描画および描画対象の管理や位置の制御などを行う画面処理部21、KPIの分類やデータの選択、統計量の計算などを行う計算処理部26を備えている。 The image display device 1 is a communication unit that transmits and receives information to and from an input unit 2 that processes input from a user, a display unit 3 that has a screen that displays characters and charts of analysis results, a business data server 10, or an in-company information system 11. Unit 4, a storage unit 5 that stores KPI causal model information 20 representing the causal relationship between KPIs, a screen processing unit 21 that performs drawing of KPI causal models and parallel coordinate plots, management of a drawing target, control of a position, and the like, KPI A calculation processing unit 26 that performs classification, data selection, statistic calculation, and the like.
 図1の例において、画面処理部21および計算処理部26は、制御部6の一部である。制御部6は、例えば、CPUがメモリに格納されたプログラムを実行することによって実現される。したがって、以下の説明において制御部6(すなわち画面処理部21、計算処理部26)が実行する処理は、実際には、メモリに格納されたプログラムに従うCPUによって実行される。 In the example of FIG. 1, the screen processing unit 21 and the calculation processing unit 26 are part of the control unit 6. The control unit 6 is realized, for example, when the CPU executes a program stored in a memory. Therefore, in the following description, the processing executed by the control unit 6 (that is, the screen processing unit 21 and the calculation processing unit 26) is actually executed by the CPU according to the program stored in the memory.
 また、記憶部5が保持するKPI因果モデル情報20を作成する手段として、制御部6がKPI因果モデルの編集処理を行う画面を生成するKPI因果モデル編集処理部25を有しても良いし、ネットワーク13で接続されたKPI因果モデル作成装置12を使用しても良い。また業務データサーバ10あるいは企業内情報システム11内のデータベースに保存されたKPI因果モデル情報20を、ネットワーク13経由で通信部4が取得しても良い。 Further, as means for creating the KPI causal model information 20 held in the storage unit 5, the control unit 6 may include a KPI causal model editing processing unit 25 that generates a screen for performing editing processing of the KPI causal model, You may use the KPI causal model creation apparatus 12 connected with the network 13. FIG. Further, the communication unit 4 may acquire the KPI causal model information 20 stored in the business data server 10 or the database in the corporate information system 11 via the network 13.
 KPI因果モデル作成装置12は、KPIの因果関係をモデル化し、GUI(Graphical User Interface)を用いてKPI因果モデル図を作成するソフトウェアが動作するコンピュータ装置であり、作成したKPI因果モデル図の情報をKPI因果モデル情報として装置内の記憶装置に保持する。 The KPI causal model creation device 12 is a computer device that operates software that models the causal relationship of KPIs and creates a KPI causal model diagram using GUI (Graphical User Interface). It is stored in the storage device in the apparatus as KPI causal model information.
 業務データサーバ10は、例えば物流倉庫業務の場合にはいわゆるWMS(Warehouse Management System)サーバであり、製品情報、出荷指示、在庫、納品先、配送手段、作業進捗などの情報を管理するものである。なお、前記のすべての情報に対するデータベースを備えた業務データサーバ10を用いても良いし、特定のデータベースのみを備えた複数の業務データサーバ10を連携して用いても良いし、同等のデータベースを保有する企業内情報システム11を連携して用いても良い。 The business data server 10 is a so-called WMS (Warehouse Management System) server, for example, in the case of a distribution warehouse business, and manages information such as product information, shipping instructions, inventory, delivery destinations, delivery means, and work progress. . The business data server 10 having a database for all the information may be used, or a plurality of business data servers 10 having only a specific database may be used in cooperation, or an equivalent database may be used. You may use the in-company information system 11 which cooperates.
 次に、記憶部5が保持するKPI因果モデル情報20の構成例について、図2を用いて説明する。図2に示すKPI因果モデル情報20は、KPIの因果関係をモデル化した結果を表すものであり、少なくとも2つ以上のKPI情報35と少なくとも1つ以上のKPI間情報42からなる。このモデルは、KPIのノードとKPI間の関連性を示すエッジとから構成されるグラフとして表現される。 Next, a configuration example of the KPI causal model information 20 held by the storage unit 5 will be described with reference to FIG. The KPI causal model information 20 shown in FIG. 2 represents the result of modeling the KPI causal relationship, and includes at least two or more KPI information 35 and at least one inter-KPI information 42. This model is expressed as a graph composed of KPI nodes and edges indicating the relationship between KPIs.
 KPI情報35は各KPIに関する情報をまとめたものであり、ユーザがKPIの示す内容を識別するためのKPI名36、業務データと紐付いているか否かを示す関連データ有無フラグ37、関連データ有無フラグ37が有の場合には、関連する業務データが保存されているサーバ名、データベース名およびフィールド名、あるいはファイル名などの情報を含む関連データ所在情報38、該KPIに対して影響を及ぼす原因KPI名39、関連する業務データあるいは原因KPIの値を用いて該KPIの値を算出する方法を示す算出方法40、業務遂行上に必要となるその他の情報41を含む。 The KPI information 35 is a collection of information related to each KPI, the KPI name 36 for the user to identify the content indicated by the KPI, the related data presence flag 37 indicating whether or not the user is associated with the business data, and the related data presence flag. 37, the related data location information 38 including information such as a server name, a database name and a field name, or a file name in which related business data is stored, a cause KPI that affects the KPI A name 39, a calculation method 40 indicating a method of calculating the value of the KPI using related business data or the cause KPI value, and other information 41 necessary for performing the business are included.
 KPI情報35に含まれる各情報はすべてが必須ではなく、該当する情報が存在する場合にのみ記憶部5に保持する。また1つのKPIに対して該当する情報が複数ある場合には複数の情報を保持する。 All information included in the KPI information 35 is not essential, and is stored in the storage unit 5 only when the corresponding information exists. If there is a plurality of pieces of information corresponding to one KPI, a plurality of pieces of information are held.
 KPI間情報42は、因果関係が存在する2つのKPIの関係性を保持するものであり、原因KPI名43、結果KPI名44、原因KPIと結果KPIの間の相関の有無、有の場合には正相関であるか逆相関であるか、および相関の強さを示す相関係数などを含む相関情報45、KPI間の関係を定式化できる場合には関係式46を含む。 The inter-KPI information 42 holds the relationship between two KPIs in which a causal relationship exists. When there is a correlation between the cause KPI name 43, the result KPI name 44, and the cause KPI and the result KPI, Includes correlation information 45 including a correlation coefficient indicating whether the correlation is a positive correlation or an inverse correlation, a correlation coefficient indicating the strength of the correlation, and a relational expression 46 when the relationship between KPIs can be formulated.
 図3はKPI因果モデル情報20を用いてKPI因果モデル表示制御部22が画面60内の因果モデル領域62に描画するKPI因果モデル図の例である。各KPIはノード50として描画し、KPI間の関係は原因KPIから結果KPIへ向かう矢印51(エッジ)として描画する。なお、本実施例のKPI因果モデルにおけるKPIとは、例えば、出荷作業人件費や出荷作業工数などの業務評価指標だけでなく、これらの指標に影響を与える要因となる棚配置や出荷指示内容などの業務状況を示す指標も含めた概念とする。 FIG. 3 is an example of a KPI causal model diagram that the KPI causal model display control unit 22 draws in the causal model area 62 in the screen 60 using the KPI causal model information 20. Each KPI is drawn as a node 50, and the relationship between KPIs is drawn as an arrow 51 (edge) from the cause KPI to the result KPI. Note that the KPI in the KPI causal model of the present embodiment is not only a business evaluation index such as shipping labor cost and shipping man-hours, but also shelf layout and shipping instruction contents that cause these indexes. The concept includes an index that indicates the business status of the company.
 KPI因果モデル情報20はKPIの因果関係を表す情報であり、業務データを用いて効果検証を行う業務に関わるKPIに関して、業務内容を熟知した現場責任者あるいはデータ分析担当者などが、画像表示装置1が有するKPI因果モデル編集処理部25の機能もしくはKPI因果モデル作成装置12を用いてあらかじめ作成し、画像表示装置1の記憶部5や、KPI因果モデル作成装置12の記憶部、業務データサーバ10などに保存する。 The KPI causal model information 20 is information representing the causal relationship of the KPI, and an on-site manager or a data analyst who knows the details of the work regarding the KPI related to the work for verifying the effect using the work data can display the image display device. 1 is created in advance using the function of the KPI causal model editing processing unit 25 or the KPI causal model creation device 12, the storage unit 5 of the image display device 1, the storage unit of the KPI causal model creation device 12, and the business data server 10. Save to etc.
 図4は表示部3に表示する画面60の例である。画面60内にはユーザが操作を行うためのメニューリストやアイコンを有するツールバー領域61、KPI因果モデルを表示する因果モデル領域62、平行座標プロットを表示する平行座標プロット領域63、その他の任意の情報を表示する情報表示領域64などにより構成される。これらの領域の要否およびレイアウトは画面レイアウト制御部24が管理する。 FIG. 4 shows an example of a screen 60 displayed on the display unit 3. In the screen 60, a toolbar area 61 having a menu list and icons for a user to operate, a causal model area 62 displaying a KPI causal model, a parallel coordinate plot area 63 displaying a parallel coordinate plot, and other arbitrary information. The information display area 64 is displayed. The screen layout control unit 24 manages the necessity and layout of these areas.
 次に、本実施例に係る画像表示装置1を用いて、ユーザが業務データに基づき業務判断を行う流れの例について図5を用いて説明する。ここで、ユーザとしては、業務改善施策の効果検証を行う現場責任者を想定している。また効果検証の具体的な内容として、作業対象空間の棚配置を変更するという業務改善施策が、作業工数削減という目標に対して与えた効果を評価するものとする。 Next, an example of a flow in which a user makes a business judgment based on business data using the image display apparatus 1 according to the present embodiment will be described with reference to FIG. Here, the user is assumed to be a site manager who verifies the effect of the business improvement measures. In addition, as a specific content of the effect verification, it is assumed that the work improvement measure of changing the shelf arrangement of the work target space evaluates the effect given to the goal of work man-hour reduction.
 画像表示装置1の記憶部5に保存されたKPI因果モデル情報20のリストに対して、ユーザが分析対象のKPI因果モデルを選択する(S100)。次に、選択されたKPI因果モデル情報20に基づき、KPI因果モデル表示制御部22が表示部3の画面60内の因果モデル領域62にKPI因果モデルを描画する(S102)。 The user selects a KPI causal model to be analyzed from the list of KPI causal model information 20 stored in the storage unit 5 of the image display device 1 (S100). Next, based on the selected KPI causal model information 20, the KPI causal model display control unit 22 draws a KPI causal model in the causal model region 62 in the screen 60 of the display unit 3 (S102).
 表示されたKPI因果モデルに対して、ユーザが入力部2のマウスなどのデバイスを用いて、業務改善施策により直接変更を加えたKPI(以下注目KPI70とする)と、評価対象のKPI(以下評価KPI71とする)を選択する(S104)。この選択に基づき、KPI分類処理部がKPI群をA、B、Cの3グループに分類し(S106)、KPI因果モデル表示制御部22が分類に応じて対応するノードの色などを変更し、画面の表示を更新する(S108)(図6)。ここでグループAは72注目KPI70から評価KPI71へ至るまでの因果の経路上に存在するKPIのグループであり、グループB73は注目KPI70から発する結果の経路上には無いが、評価KPI71に至る原因の経路上に存在するKPIのグループであり、グループC74はグループAおよびグループBに属さないその他のKPIのグループである。S106の分類処理について後で詳しく述べる。 The displayed KPI causal model is a KPI (hereinafter referred to as “KPI 70 of interest”) that is directly modified by the user using a device such as a mouse of the input unit 2 and an evaluation target KPI (hereinafter referred to as evaluation). KPI 71 ”is selected (S104). Based on this selection, the KPI classification processing unit classifies the KPI group into three groups of A, B, and C (S106), and the KPI causal model display control unit 22 changes the color of the corresponding node according to the classification, The display on the screen is updated (S108) (FIG. 6). Here, group A is a group of KPIs existing on the causal route from 72-notice KPI 70 to evaluation KPI 71, and group B73 is not on the result route emanating from attention KPI 70. A group of KPIs existing on the route, and a group C74 is a group of other KPIs not belonging to the group A and the group B. The classification process in S106 will be described in detail later.
 次に、注目KPI70が評価KPI71に与える影響を可視化するために、平行座標プロット上に軸として描画するKPIを、注目KPI70から評価KPI71に至る因果関係の経路上にあるグループA72の中から選択し、グループA’88とする。また評価KPIへの影響を特に抑制するために平行座標プロット上に軸として描画するKPIを、注目KPIと因果関係が無いグループB73の中から選択し、グループB’89とする(S110)。このときグループA’88の選択方法はユーザによる選択でも良いし、評価KPI71との相関の強さやKPIの値の変動の大きさなど何らかの基準を用いたKPI分類処理部27による自動選択でも良い。またグループB’89の選択方法は、他のKPIの結果ではない末端のKPIを初期値として選択し、さらにユーザ操作により選択の変更を実施しても良い。 Next, in order to visualize the effect of the noticed KPI 70 on the evaluation KPI 71, a KPI to be drawn as an axis on the parallel coordinate plot is selected from the group A 72 on the causal path from the notice KPI 70 to the evaluation KPI 71. Group A'88. Further, in order to particularly suppress the influence on the evaluation KPI, the KPI to be drawn as an axis on the parallel coordinate plot is selected from the group B73 having no causal relationship with the attention KPI, and is set as a group B′89 (S110). At this time, the selection method of the group A ′ 88 may be selection by the user, or may be automatic selection by the KPI classification processing unit 27 using some criteria such as the strength of correlation with the evaluation KPI 71 and the magnitude of fluctuation of the KPI value. The selection method for the group B'89 may be to select a terminal KPI that is not the result of another KPI as an initial value, and to change the selection by a user operation.
 また各KPIに関するKPI情報35を参照し、関連データ有無フラグ37が無であり、平行座標プロットの軸にプロットできないKPIは、グループA’88およびグループB’89から取り除く。またグループB’89のKPIは評価KPI71との相関の強さの順でソートを行い(S112)、その順に従いデータの絞り込み操作を行うものとする。 Also, referring to the KPI information 35 regarding each KPI, KPIs that do not have the related data presence flag 37 and cannot be plotted on the axes of the parallel coordinate plot are removed from the group A'88 and the group B'89. Further, the KPIs of the group B′89 are sorted in the order of the strength of correlation with the evaluation KPI 71 (S112), and the data narrowing operation is performed in accordance with the order.
 次に、平行座標プロット表示制御部23が、注目KPI70、グループA’88、評価KPI71、グループB’89の順に平行座標プロット領域に各KPIに対応する軸を描画する(S114)。この軸上にプロットするデータとして、ユーザが業務データから複数のデータセットを選択し、各データセットに対応するプロット線の色を自動もしくは手動で割り当てる(S116)。 Next, the parallel coordinate plot display control unit 23 draws an axis corresponding to each KPI in the parallel coordinate plot region in the order of the attention KPI 70, the group A'88, the evaluation KPI 71, and the group B'89 (S114). As data to be plotted on this axis, the user selects a plurality of data sets from the business data, and automatically or manually assigns the color of the plot line corresponding to each data set (S116).
 本実施例では、日単位の業務データを用いて1日につき1本のプロット線を描画する。業務改善施策前後として異なる2つの期間のデータセットを用意し、ユーザによる各データセットの期間指定および色の割り当て作業は、画面60内の情報表示領域64などを用いて対話形式により実施する。 In this embodiment, one plot line is drawn per day using daily business data. Data sets of two different periods are prepared before and after the business improvement measures, and the period designation and color assignment work of each data set by the user is performed in an interactive manner using the information display area 64 in the screen 60 and the like.
 各プロット線に関し、各KPI軸上の値は、KPI情報35に含まれる関連データ有無フラグ37、関連データ所在情報38、原因KPI名39、算出方法40を参照し、関連データおよび原因KPIの値を用いてデータ選択処理部28が算出する。算出された値は、名義尺度や比例尺度等の予め定められた尺度に基づいて、各KPI軸上にプロットされる。 For each plot line, the values on each KPI axis refer to the related data presence / absence flag 37, the related data location information 38, the cause KPI name 39, and the calculation method 40 included in the KPI information 35. The data selection processing unit 28 calculates using The calculated value is plotted on each KPI axis based on a predetermined scale such as a nominal scale or a proportional scale.
 ここまでの処理を行った結果、平行座標プロット表示制御部23により画面60内の平行座標プロット領域63に描画される平行座標プロットの例を図7に示す。平行座標プロットの各軸82は注目KPI70、グループA’88のKPI、評価KPI71、グループB’89のKPIに対応している。上部には各KPIに対応するノードと、KPI間の因果関係を示す矢印80を表示する。このとき直接な因果関係は無いが間接的に因果の経路で接続されている場合には、矢印81の外観を変更し、間接的な因果関係があることを示す。 FIG. 7 shows an example of the parallel coordinate plot drawn in the parallel coordinate plot area 63 in the screen 60 by the parallel coordinate plot display control unit 23 as a result of performing the processing so far. Each axis 82 of the parallel coordinate plot corresponds to the target KPI 70, the KPI of the group A'88, the evaluation KPI 71, and the KPI of the group B'89. In the upper part, a node corresponding to each KPI and an arrow 80 indicating a causal relationship between the KPIs are displayed. If there is no direct causal relationship at this time, but the connection is indirectly made through a causal route, the appearance of the arrow 81 is changed to indicate that there is an indirect causal relationship.
 図7において、左端の注目KPI70である棚配置が業務改善施策の実施前後で異なっており、評価KPI71である出荷作業工数の軸上の値の分布に関しても、実施前後で差異が生じているかどうかを検証する。このとき評価KPIの軸上の分布は、評価KPIの右側にあるグループB’89に属するKPIの変動により生じた差異を含んでいる可能性があり、これを抑制するために、グループB’89のKPIの値の範囲に対して制限を設けることで各データセットを絞り込む。 In FIG. 7, the shelf arrangement which is the attention KPI 70 at the left end is different before and after the implementation of the business improvement measures, and whether the distribution of the value on the axis of the shipping work manpower which is the evaluation KPI 71 is different before and after the implementation. To verify. At this time, the distribution on the axis of the evaluation KPI may include a difference caused by the variation of the KPI belonging to the group B′89 on the right side of the evaluation KPI. In order to suppress this, the group B′89 Each data set is narrowed down by setting a restriction on the range of KPI values.
 データセットの絞り込み範囲の初期値として、データ選択処理部28が、グループB’89の中で評価KPI71との相関が高い順に、中央値もしくは最頻値を中心とする範囲を決定し(S118)、その範囲に含まれるデータのみを用いて、平行座標プロット表示処理部23が画面60上の平行座標プロット領域63の描画内容を更新する(S120)。このとき各データセットに対してあらかじめ設定した最低データ数が残るように適切な範囲を決定する。 As an initial value of the narrowing range of the data set, the data selection processing unit 28 determines a range centered on the median or mode in descending order of correlation with the evaluation KPI 71 in the group B′89 (S118). The parallel coordinate plot display processing unit 23 updates the drawing content of the parallel coordinate plot area 63 on the screen 60 using only the data included in the range (S120). At this time, an appropriate range is determined so that the minimum number of data set in advance for each data set remains.
 絞り込みを実施した後の平行座標プロットの例を図8に示す。グループB’89に属するKPIの軸上にある矩形85が絞り込みを実施した後のデータの範囲であり、この範囲外のデータは画面上に表示しない。 An example of a parallel coordinate plot after narrowing down is shown in FIG. The rectangle 85 on the axis of the KPI belonging to the group B′89 is the data range after the narrowing down, and data outside this range is not displayed on the screen.
 次に各データセットに関して、評価KPI71の軸上における値の分布状況を示す統計量を、統計量計算処理部29が算出する(S122)。ここで統計量とは、平均値、分散、中央値、最頻値、最小値、最大値、四分位点などである。図8において評価KPI軸上の楕円形86,87は、各データセットの最小値と最大値で囲まれた分布範囲を示すものである。 Next, for each data set, the statistic calculation processing unit 29 calculates a statistic indicating the distribution state of values on the axis of the evaluation KPI 71 (S122). Here, the statistic includes an average value, variance, median value, mode value, minimum value, maximum value, quartile, and the like. In FIG. 8, the ellipses 86 and 87 on the evaluation KPI axis indicate the distribution range surrounded by the minimum value and the maximum value of each data set.
 画面内のグループB’89に含まれるKPI軸上の絞り込みを実施した後のデータ範囲85に対して、ユーザが入力部2のマウスなどのデバイスを用いて範囲の変更を行っても良い(S124)。範囲を変更した場合には、平行座標プロットの表示更新(S120)と統計量の計算(S122)を再度行う。 The user may change the range of the data range 85 after the narrowing on the KPI axis included in the group B′89 in the screen by using a device such as a mouse of the input unit 2 (S124). ). When the range is changed, the parallel coordinate plot display update (S120) and the statistic calculation (S122) are performed again.
 最後に、評価KPI軸上のデータの統計量と、グループA’に含まれるKPIの軸に対するプロット線82、83の形状から、ユーザがデータセット間の差の有無を確認する(S126)。 Finally, the user confirms whether or not there is a difference between the data sets from the statistics of the data on the evaluation KPI axis and the shapes of the plot lines 82 and 83 with respect to the KPI axes included in the group A ′ (S126).
 本実施例の場合には、業務改善施策実施前後のデータセットに対して、実施後のデータセットの評価KPI軸上の分布範囲が、実施前のデータセットのKPI軸上の分布範囲と異なり、かつ平均値もしくは中央値、最頻値が望ましい方向に移動していれば、業務改善施策の効果があったと判断する。 In the case of the present embodiment, the distribution range on the evaluation KPI axis of the data set after the implementation is different from the distribution range on the KPI axis of the data set before the implementation for the data set before and after the implementation of the business improvement measure, If the average value, median value, or mode value moves in the desired direction, it is determined that the business improvement measures have been effective.
 次に、図9を用いてKPI因果モデルのKPIを3つのグループに分類する方法を詳しく説明する。ユーザが注目KPI70と評価KPI71を選択すると(S104)、KPI分類処理部27が注目KPI70を選択し、次に注目KPI70の結果となるKPIでグループが未分類のKPIを1つ選択する(S132、S134)。次に選択されたKPIの結果となるKPIを順に辿り、評価KPI71に達するか否かを判定する(S136)。このとき評価KPI71に達した場合には、そのKPIが注目KPI70と評価KPI71の因果の経路上にあるものであるとして、グループA72に分類し(S138)、評価KPI71に達しない場合には、一時的な仮の分類であるグループDに分類する(S140)。さらに選択されているKPIの結果となるKPIで未分類のものがあればそのKPIを選択し(S132、S134)、同様の処理を行う。 Next, a method for classifying KPIs of the KPI causal model into three groups will be described in detail with reference to FIG. When the user selects the attention KPI 70 and the evaluation KPI 71 (S104), the KPI classification processing unit 27 selects the attention KPI 70, and then selects one KPI whose group is not classified by the KPI that is the result of the attention KPI 70 (S132, S134). Next, the KPIs resulting from the selected KPI are sequentially traced to determine whether or not the evaluation KPI 71 is reached (S136). At this time, if the evaluation KPI 71 is reached, the KPI is classified as a group A 72 as being on the causal path of the attention KPI 70 and the evaluation KPI 71 (S138). Classification into group D, which is a typical provisional classification (S140). Further, if there is an unclassified KPI resulting from the selected KPI, that KPI is selected (S132, S134), and the same processing is performed.
 注目KPI70の結果の経路上にあるすべてのKPIの分類が終わった後に、KPI因果モデルに含まれる未分類のKPIをすべてグループDに分類する(S142)。次にグループDに属するKPIを1つ選択し(S144、S146)、選択されたKPIの結果の経路を辿ると評価KPI71に達するか否かを判定する(S148)。このとき評価KPI71に達した場合は、そのKPIが注目KPI70の結果の経路上には無いが、評価KPI71の原因となるものとして、グループB73に分類し(S150)、達しない場合には、今回の分析対象外であるとしてグループCに分類する(S152)。S144からS152までの処理を、グループDに分類されたKPIが無くなるまで実施し、すべてのKPIがグループA、B,Cのいずれかに分類されたら、画面60内の因果モデル領域62の各KPIを示すノードを分類に応じて色分けし、表示内容を更新する(S108)。 After all the KPIs on the path of the result of the attention KPI 70 have been classified, all the unclassified KPIs included in the KPI causal model are classified into the group D (S142). Next, one KPI belonging to group D is selected (S144, S146), and it is determined whether or not the evaluation KPI 71 is reached by following the route of the result of the selected KPI (S148). At this time, when the evaluation KPI 71 is reached, the KPI is not on the route of the result of the attention KPI 70, but is classified as a cause of the evaluation KPI 71 into the group B73 (S150). Are classified into group C (S152). The processing from S144 to S152 is performed until there is no KPI classified into the group D. When all the KPIs are classified into any one of the groups A, B, and C, each KPI in the causal model area 62 in the screen 60 is displayed. The nodes indicating are color-coded according to the classification, and the display contents are updated (S108).
 次に、図10を用いて、本発明の別の実施形態について説明する。画像表示クライアント93は入力部2と表示部3と通信部4を持つコンピュータシステムであり、ネットワーク13を介して画像表示サーバ90に接続する。 Next, another embodiment of the present invention will be described with reference to FIG. The image display client 93 is a computer system having the input unit 2, the display unit 3, and the communication unit 4, and is connected to the image display server 90 via the network 13.
 画像表示サーバ90はいわゆるWebサーバとしての機能も有しており、画像表示装置1と同様の機能を持つ通信部4、記憶部5、制御部6からなるが、画像表示装置1における入力部2と表示部3を必須とせず、かつ画面レイアウト制御部91が、ユーザが画像表示クライアント93を用いてデータ分析を行うための画面60を生成する際に必要となる情報を出力する機能を有し、通信部4はHHTP通信に対応する処理を行う。またユーザが画像表示クライアント93の入力部94を用いて行った操作情報をネットワーク13経由で画像表示サーバ90の通信部4が受け取り、制御部6が計算処理および画面処理を行い、画像表示クライアント93の画面60を更新するための情報を通信部4から画像表示クライアント93へ出力する。 The image display server 90 also has a function as a so-called Web server, and includes a communication unit 4, a storage unit 5, and a control unit 6 having the same functions as the image display device 1, but the input unit 2 in the image display device 1. The display unit 3 is not essential, and the screen layout control unit 91 has a function of outputting information necessary for the user to generate the screen 60 for performing data analysis using the image display client 93. The communication unit 4 performs processing corresponding to HHTP communication. Further, the operation information performed by the user using the input unit 94 of the image display client 93 is received by the communication unit 4 of the image display server 90 via the network 13, and the control unit 6 performs calculation processing and screen processing, and the image display client 93. The information for updating the screen 60 is output from the communication unit 4 to the image display client 93.
 以上の構成及び処理により、業務改善施策の実施前後など、条件が異なる複数のデータセットを用いて、注目KPIが評価KPIの値に与えた影響をユーザが視覚的に把握し、施策の効果判定などの業務判断を行うことが容易になる。 With the above configuration and processing, the user visually grasps the effect of the attention KPI on the value of the evaluation KPI using multiple data sets with different conditions, such as before and after the implementation of the business improvement measure, and determines the effect of the measure This makes it easier to make business decisions.
1:画像表示装置
3:表示部
4:通信部
5:記憶部
6:制御部
20:KPI因果モデル情報
21:画面処理部
22:KPI因果モデル表示制御部
23:平行座標プロット表示制御部
24:画面レイアウト制御部
26:計算処理部
27:KPI分類処理部
28:データ選択処理部
29:統計量計算処理部
35:KPI情報
42:KPI間情報
60:画面
62:因果モデル領域
63:平行座標プロット領域
70:注目KPI
71:評価KPI
85:データ絞り込み範囲
90:画像表示サーバ
93:画像表示クライアント
1: Image display device 3: Display unit 4: Communication unit 5: Storage unit 6: Control unit 20: KPI causal model information 21: Screen processing unit 22: KPI causal model display control unit 23: Parallel coordinate plot display control unit 24: Screen layout control unit 26: calculation processing unit 27: KPI classification processing unit 28: data selection processing unit 29: statistic calculation processing unit 35: KPI information 42: inter-KPI information 60: screen 62: causal model region 63: parallel coordinate plot Area 70: Featured KPI
71: Evaluation KPI
85: Data narrowing range 90: Image display server 93: Image display client

Claims (8)

  1.  業務に関する指標値のノードと前記複数の指標値間の関係性を示すエッジとから構成されるグラフデータと、前記複数の指標値の実績値からなる実績値データとを記録した記憶部と、
     前記複数の指標値のなかの第1の指標値と第2の指標値とを選択する情報の入力を受け付ける入力部と、
     前記第1の指標値と前記第2の指標値との間の経路に位置する1以上の指標値からなる第1のグループと、前記第1のグループに属さない指標値であって、前記第1の指標値に1以上のエッジで接続され、前記第1の指標値の決定に影響を及ぼす1以上の指標値からなる第2のグループとを決定する制御部と、
     前記第1及び前記第2の指標値の座標軸と、前記第1及び前記第2のグループに属する指標値の一部または全部の指標値の座標軸を並行に並べた座標系において、前記第2の指標値が第1の値と第2の値を示す前記実績値データをプロットした並行座標プロット図を表示する表示部とを備えることを特徴とする画像表示システム。
    A storage unit that records graph data composed of nodes of index values related to business and edges indicating relationships between the plurality of index values, and actual value data composed of actual values of the plurality of index values;
    An input unit that receives input of information for selecting a first index value and a second index value among the plurality of index values;
    A first group of one or more index values located on a path between the first index value and the second index value; and an index value not belonging to the first group, A controller that is connected to one index value at one or more edges and determines a second group of one or more index values that affect the determination of the first index value;
    In the coordinate system in which the coordinate axes of the first and second index values and the coordinate axes of some or all of the index values belonging to the first and second groups are arranged in parallel, the second An image display system comprising: a display unit for displaying a parallel coordinate plot diagram in which the actual value data whose index value indicates a first value and a second value is plotted.
  2.  請求項1に記載の画像表示システムであって、
     前記入力部は、前記第2のグループに属する指標値の取りうる範囲の入力を受け付け、
     前記表示部は、前記第2のグループに属する指標値の実績値が前記範囲に属する前記実績値データをプロットすることを特徴とする画像表示システム。
    The image display system according to claim 1,
    The input unit accepts an input of a possible range of index values belonging to the second group;
    The display unit plots the actual value data in which the actual values of the index values belonging to the second group belong to the range.
  3.  請求項2に記載の画像表示システムであって、
     前記入力部は、前記表示部がプロットする前記実績値データの数が所定値以下にならない範囲で、前記指標値の取りうる範囲の入力を受け付けることを特徴とする画像表示システム。
    The image display system according to claim 2,
    The image display system, wherein the input unit receives an input of a range that the index value can take within a range in which the number of the actual value data plotted by the display unit does not become a predetermined value or less.
  4.  請求項2に記載の画像表示システムであって、
     前記表示部は、前記指標値間の相関の強さに基づいて、前記座標軸の並び順を決定することを特徴とする画像表示システム。
    The image display system according to claim 2,
    The image display system, wherein the display unit determines an arrangement order of the coordinate axes based on a strength of correlation between the index values.
  5.  並行座標プロット図を表示する画像表示方法であって、
     業務に関する指標値のノードと前記複数の指標値間の関係性を示すエッジとから構成されるグラフデータと、前記複数の指標値の実績値からなる実績値データとを記録し、
     前記複数の指標値のなかの第1の指標値と第2の指標値とを選択する情報の入力を受け付け、
     前記第1の指標値と前記第2の指標値との間の経路に位置する1以上の指標値からなる第1のグループと、前記第1のグループに属さない指標値であって、前記第1の指標値に1以上のエッジで接続され、前記第1の指標値の決定に影響を及ぼす1以上の指標値からなる第2のグループとを決定し、
     前記第1及び前記第2の指標値の座標軸と、前記第1及び前記第2のグループに属する指標値の一部または全部の指標値の座標軸を並行に並べた座標系において、前記第2の指標値が第1の値と第2の値を示す前記実績値データをプロットした並行座標プロット図を表示することを特徴とする画像表示方法。
    An image display method for displaying a parallel coordinate plot diagram,
    Record graph data composed of index value nodes related to business and edges indicating the relationship between the plurality of index values, and actual value data composed of actual values of the plurality of index values;
    Receiving an input of information for selecting a first index value and a second index value among the plurality of index values;
    A first group of one or more index values located on a path between the first index value and the second index value; and an index value not belonging to the first group, Determining a second group of one or more index values connected to one index value at one or more edges and affecting the determination of the first index value;
    In the coordinate system in which the coordinate axes of the first and second index values and the coordinate axes of some or all of the index values belonging to the first and second groups are arranged in parallel, the second An image display method characterized by displaying a parallel coordinate plot diagram in which the actual value data whose index values indicate a first value and a second value are plotted.
  6.  請求項5に記載の画像表示方法であって、
     前記第2のグループに属する指標値の取りうる範囲の入力を受け付け、
     前記第2のグループに属する指標値の実績値が前記範囲に属する前記実績値データをプロットすることを特徴とする画像表示方法。
    The image display method according to claim 5,
    Receiving an input of a possible range of index values belonging to the second group;
    The image display method characterized by plotting the actual value data in which the actual values of the index values belonging to the second group belong to the range.
  7.  請求項6に記載の画像表示方法であって、
     前記入力部は、前記表示部がプロットする前記実績値データの数が所定値以下にならない範囲で、前記指標値の取りうる範囲の入力を受け付けることを特徴とする画像表示システム。
    The image display method according to claim 6,
    The image display system, wherein the input unit receives an input of a range that the index value can take within a range in which the number of the actual value data plotted by the display unit does not become a predetermined value or less.
  8.  請求項6に記載の画像表示方法であって、
     前記表示部は、前記指標値間の相関の強さに基づいて、前記座標軸の並び順を決定することを特徴とする画像表示方法。
    The image display method according to claim 6,
    The image display method, wherein the display unit determines an arrangement order of the coordinate axes based on a correlation strength between the index values.
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