WO2015184802A1 - Callback method and terminal - Google Patents

Callback method and terminal Download PDF

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Publication number
WO2015184802A1
WO2015184802A1 PCT/CN2015/070444 CN2015070444W WO2015184802A1 WO 2015184802 A1 WO2015184802 A1 WO 2015184802A1 CN 2015070444 W CN2015070444 W CN 2015070444W WO 2015184802 A1 WO2015184802 A1 WO 2015184802A1
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WO
WIPO (PCT)
Prior art keywords
callback
call
caller
caller number
terminal
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PCT/CN2015/070444
Other languages
French (fr)
Chinese (zh)
Inventor
王利娜
赵海奇
梁震
云艳娥
孙聪聪
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中兴通讯股份有限公司
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Publication of WO2015184802A1 publication Critical patent/WO2015184802A1/en

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/57—Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/725—Cordless telephones

Definitions

  • the present invention relates to the field of terminal technologies, and in particular, to a method and a terminal for calling back a call.
  • the embodiment of the invention provides a method and a terminal for answering a call, which can automatically identify an incoming call that needs to be called back, and automatically hang up and call back when the caller needs to call back.
  • an embodiment of the present invention provides a method for calling back a call, where the method includes:
  • the call is hanged back and dialed.
  • the method further includes the following features:
  • Determining whether the incoming call number has a callback number attribute, and determining that the caller number has a callback number attribute determines that the caller number belongs to a callback number.
  • the method further includes the following features:
  • the method further includes:
  • the callback number is set to the callback number setting process.
  • the method further includes the following features:
  • the method further includes the following features:
  • Performing a callback number setting process on the caller number including:
  • the user is asked whether to agree to set the caller number as a callback call, and after receiving the instruction that the user agrees to set, set the caller number as a callback number.
  • the method further includes the following features:
  • Hanging back and dialing the incoming call including:
  • the method further includes the following features:
  • Hanging back and dialing the incoming call including:
  • an option to cancel the callback is displayed on the interface of the terminal for the user to select.
  • the method further includes the following features:
  • the call back is performed, including:
  • a telephone redial is made when it is detected that the callback call fails and the number of redial attempts does not exceed the redial threshold.
  • an embodiment of the present invention further provides a terminal, including:
  • Incoming call detection module set to detect telephone calls
  • the callback processing module is configured to hang up and call back the incoming call when determining that the incoming call number belongs to the callback number.
  • the terminal further includes the following features:
  • the callback processing module is set to:
  • Determining whether the incoming call number has a callback number attribute, and determining that the caller number has a callback number attribute determines that the caller number belongs to a callback number.
  • the callback processing module is further configured to: when determining that the incoming call number does not have the callback number attribute, detect a processing operation of the caller number by the user, and determine that the user manually hangs up the call and makes a call. After the callback, recording is performed in the manual callback record of the caller number;
  • the callback number is set to the callback number setting process.
  • the callback processing module is configured to satisfy one of the following conditions, determining that the incoming call number satisfies a callback number condition, including:
  • the caller number has at least N consecutive manual callback records; or
  • the ratio of the number of manual callbacks of the caller number to the total number of historical calls of the caller number exceeds a callback threshold, and the number of manual callbacks of the caller number exceeds M times; M and N are positive integers, and M is greater than 1.
  • the terminal further includes the following features:
  • the callback processing module is configured to perform a callback number setting process on the caller number, including:
  • the user is asked whether to agree to set the caller number as a callback call, and after receiving the instruction that the user agrees to set, set the caller number as a callback number.
  • the terminal further includes the following features:
  • the callback processing module is configured to hang up and call back the call, including:
  • the callback processing module is further configured to display an option to cancel the callback on the interface of the terminal for the user to select during the call back call.
  • the callback processing module is further configured to perform a telephone redial when detecting that the callback telephone call fails and the number of redial attempts does not exceed the redial threshold.
  • the embodiment of the invention further provides a computer program and a carrier thereof, the computer program comprising program instructions, when the program instruction is executed by the terminal device, enabling the device to implement the method for calling back the call.
  • the method and terminal for answering a call provided by the embodiment of the present invention can automatically identify an incoming call that needs to be called back, and automatically hang up and call back when the call that needs to call back calls the call. , thus facilitating user operations.
  • FIG. 1 is a flow chart of a method for calling back a call according to an embodiment of the present invention.
  • FIG. 2 is a schematic structural diagram of a terminal according to an embodiment of the present invention.
  • FIG. 3 is a flowchart of a method for automatically returning a call by a mobile phone in an application example according to an embodiment of the present invention.
  • an embodiment of the present invention provides a method for calling back a call, where the method includes:
  • the method may also include the following features:
  • determining that the caller number belongs to the callback number includes:
  • the callback number attribute is set by a user or automatically set by the system.
  • the method further includes:
  • the callback number is performed in the manual callback record of the caller number. recording;
  • the callback number is set to the callback number setting process.
  • the determining, according to the manual callback record of the caller number, that the caller number meets a callback number condition includes:
  • the values of the callback threshold, N and M can be set by the user or by the system default.
  • M is greater than N; for example, N is set to 5 times, or the callback threshold is set to 80% and M is set to 10.
  • the callback number setting process is performed on the caller number, including:
  • the user is asked whether to agree to set the caller number as a callback call, and after receiving the instruction that the user agrees to set, set the caller number as a callback number.
  • the hang up and call back processing of the incoming call includes:
  • the hang up and call back processing of the incoming call includes:
  • the option to cancel the callback is displayed on the interface for the user to select.
  • detecting the user picking up the terminal includes:
  • the gravity sensor is used to detect the posture of the terminal, and when it is determined that the posture of the terminal changes, the determination is made. The user picks up the terminal.
  • call back including:
  • the callback call failure includes any one of the following: the phone cannot be connected and the phone is busy.
  • the redial threshold is set by the user or defaulted by the system.
  • an embodiment of the present invention provides a terminal, including:
  • Call detection module suitable for detecting telephone calls
  • the callback processing module is adapted to hang up and call back the incoming call when determining that the incoming call number belongs to the callback number.
  • the terminal also includes the following features:
  • the callback processing module is adapted to determine that the caller number belongs to the callback number, and includes:
  • the callback number attribute is set by a user or automatically set by the system
  • the callback processing module is further configured to detect, when the caller number does not have the callback number attribute, detect the user's processing operation on the caller number, and after determining that the user manually hangs up the call and performs callback, Recording is performed in the manual callback record of the caller number; when it is determined according to the manual callback record of the caller number that the caller number satisfies the condition of the callback number, the callback number is set to the callback number setting process.
  • the callback processing module is configured to determine, according to the manual callback record of the caller number, that the caller number meets a callback number condition, including:
  • the values of the callback threshold, N and M can be set by the user or by the system default.
  • M is greater than N; for example, N is set to 5 times, or the callback threshold is set to 80% and M is set to 10.
  • the callback processing module is configured to perform callback number setting processing on the caller number, including:
  • the user is asked whether to agree to set the caller number as a callback call, and after receiving the instruction that the user agrees to set, set the caller number as a callback number.
  • the callback processing module is configured to hang up and call back the call, including:
  • the callback processing module is configured to hang up and call back the call, and further includes:
  • the option to cancel the callback is displayed on the interface for the user to select.
  • the callback processing module is adapted to detect that the user picks up the terminal, including:
  • the gravity sensor is used to detect the posture of the terminal, and when it is determined that the posture of the terminal changes, it is determined that the user picks up the terminal.
  • the callback processing module is suitable for making call back, including:
  • the redial threshold is set by the user or defaulted by the system.
  • the callback call failure includes any one of the following: the phone cannot be connected and the phone is busy.
  • the mobile phone After the mobile phone detects the incoming call, it automatically performs the relevant processing of the callback, including the following steps:
  • step S120 query the attribute of the telephone number of the contact Zhang San, if the telephone number of the contact Zhang San has the callback number attribute, step S130 is performed, if the telephone number does not have the callback number attribute, step S150 is performed;
  • step S130 detecting whether the user picks up the mobile phone. If the user picks up, step S140 is performed; if the user does not pick up the mobile phone, no operation is performed until the user picks up the mobile phone or the ringing timeout automatically hangs up;
  • step S150 detecting whether the user manually hangs up the incoming call of Zhang San and calls back the call of Zhang San. If yes, step S160 is performed. If the user does not manually hang up the call of Zhang San and call back the call of Zhang San, the process ends.
  • step S170 Determine whether the number of times the user manually hangs up the incoming call of the third call and calls back the three-way call for five consecutive times, if yes, step S180 is performed; if the number of times is not reached for five consecutive times, the process ends.
  • step S180 a prompt box is popped up, asking whether the user sets the phone number of the contact person Zhang as a callback call. If the user's consent instruction is received, step S190 is performed; if the user's consent instruction is not received, the process ends.
  • the foregoing embodiment provides a method and a terminal for answering a call, which can automatically identify an incoming call that needs to be called back, automatically hang up and call back when the caller needs to call back, and save the user from manually hanging up and The trouble of calling back.
  • the method and terminal for answering a call disclosed in the embodiment of the present invention when determining that the incoming call number belongs to the callback number, hang up and call back the call, and can automatically identify the call that needs to be called back, and needs to call back.
  • the contact automatically hangs up and calls back when the call comes in, which is convenient for the user to operate.

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephone Function (AREA)
  • Telephonic Communication Services (AREA)

Abstract

A callback method and terminal. The method comprises: detecting an incoming phone call; and when it is determined that the incoming call number belongs to a callback number, conducting hang-up and callback processing on the incoming call. By means of the embodiments of the present invention, an incoming call needing to be called back can be automatically recognized; and when a contact person needing to be called back makes a call, it is achieved to automatically hang up and call back.

Description

一种回拨电话的方法和终端Method and terminal for calling back call 技术领域Technical field
本发明涉及终端技术领域，尤其涉及的是一种回拨电话的方法和终端。The present invention relates to the field of terminal technologies, and in particular, to a method and a terminal for calling back a call.
背景技术Background technique
随着运营商合约机的普及，很多用户的套餐内话费每个月是用不完的。为了给对方省钱，很多用户都会选择在关系亲密的家人打来电话时，手动挂断电话，再进入通话记录或者联系人列表回拨给对方。With the popularity of the operator's contract machines, the call charges for many users' packages are not available every month. In order to save money for the other party, many users will choose to hang up the phone manually when they call the close family, and then enter the call log or contact list to call back to the other party.
但是，这种手动挂断再回拨电话的方法，操作起来比较麻烦。However, this method of manually hanging up and then dialing back the call is cumbersome to operate.
发明内容Summary of the invention
本发明实施例提供一种回拨电话的方法和终端，能够自动识别需要回拨的来电，在需要回拨的联系人打来电话时自动挂断并回拨电话。The embodiment of the invention provides a method and a terminal for answering a call, which can automatically identify an incoming call that needs to be called back, and automatically hang up and call back when the caller needs to call back.
为了解决上述技术问题，本发明实施例提供了一种回拨电话的方法，该方法包括：In order to solve the above technical problem, an embodiment of the present invention provides a method for calling back a call, where the method includes:
检测电话来电；Detect phone calls;
在确定来电号码属于回拨号码时，对所述来电进行挂断回拨处理。When it is determined that the incoming call number belongs to the callback number, the call is hanged back and dialed.
可选地，该方法还包括下述特点：Optionally, the method further includes the following features:
确定来电号码属于回拨号码，包括：Make sure the caller number is a callback number, including:
判断来电号码是否具有回拨号码属性，在确定所述来电号码具有回拨号码属性时，判定所述来电号码属于回拨号码。Determining whether the incoming call number has a callback number attribute, and determining that the caller number has a callback number attribute determines that the caller number belongs to a callback number.
可选地，该方法还包括下述特点：Optionally, the method further includes the following features:
所述方法还包括：The method further includes:
在确定所述来电号码不具有回拨号码属性时，检测用户对所述来电号码的处理操作，在确定用户手动挂断所述来电并进行电话回拨后，在所述来电号码的手动回拨记录中进行记录； When it is determined that the caller number does not have a callback number attribute, detecting a user's processing operation on the caller number, after determining that the user manually hangs up the call and performs callback, the manual callback of the caller number Recording in the record;
在根据所述来电号码的手动回拨记录确定所述来电号码满足回拨号码条件时，对所述来电号码进行回拨号码设置处理。When it is determined according to the manual callback record of the caller number that the caller number satisfies the condition of the callback number, the callback number is set to the callback number setting process.
可选地，该方法还包括下述特点：Optionally, the method further includes the following features:
所述根据所述来电号码的手动回拨记录确定所述来电号码满足回拨号码条件，包括：Determining, according to the manual callback record of the caller number, that the caller number meets a callback number condition, including:
确定所述来电号码具有连续至少N次手动回拨记录；或者Determining that the caller number has at least N consecutive manual callback records; or
确定所述来电号码具有的手动回拨次数与所述来电号码的历史来电总次数的比值超过回拨阈值，且所述来电号码具有的手动回拨次数超过M次；M、N为正整数，且M大于1。Determining that the ratio of the number of manual callbacks of the caller number to the total number of historical calls of the caller number exceeds a callback threshold, and the number of manual callbacks of the caller number exceeds M times; M and N are positive integers. And M is greater than 1.
可选地，该方法还包括下述特点：Optionally, the method further includes the following features:
对所述来电号码进行回拨号码设置处理，包括：Performing a callback number setting process on the caller number, including:
询问用户是否同意将所述来电号码设置为回拨电话，在接收到用户同意设置的指示后，将所述来电号码设置为回拨号码。The user is asked whether to agree to set the caller number as a callback call, and after receiving the instruction that the user agrees to set, set the caller number as a callback number.
可选地，该方法还包括下述特点：Optionally, the method further includes the following features:
对所述来电进行挂断回拨处理，包括：Hanging back and dialing the incoming call, including:
挂断所述来电电话，进行电话回拨；或者，Hang up the incoming call and call back; or,
在检测到用户拿起终端后，挂断所述来电电话，进行电话回拨。After detecting that the user picks up the terminal, hang up the incoming call and make a call back.
可选地，该方法还包括下述特点：Optionally, the method further includes the following features:
对所述来电进行挂断回拨处理，包括：Hanging back and dialing the incoming call, including:
在进行电话回拨的过程中，在所述终端的界面上显示取消回拨的选项供用户选择。In the process of making a call back, an option to cancel the callback is displayed on the interface of the terminal for the user to select.
可选地，该方法还包括下述特点：Optionally, the method further includes the following features:
所述进行电话回拨，包括：The call back is performed, including:
在检测到回拨电话呼叫失败且重拨次数未超过重拨阈值时，进行电话重拨。A telephone redial is made when it is detected that the callback call fails and the number of redial attempts does not exceed the redial threshold.
为了解决上述技术问题，本发明实施例还提供了一种终端，包括： In order to solve the above technical problem, an embodiment of the present invention further provides a terminal, including:
来电检测模块，设置为检测电话来电；Incoming call detection module, set to detect telephone calls;
回拨处理模块，设置为在确定来电号码属于回拨号码时，对所述来电进行挂断回拨处理。The callback processing module is configured to hang up and call back the incoming call when determining that the incoming call number belongs to the callback number.
可选地，该终端还包括下述特点：Optionally, the terminal further includes the following features:
其中，所述回拨处理模块是设置为：Wherein, the callback processing module is set to:
判断来电号码是否具有回拨号码属性，在确定所述来电号码具有回拨号码属性时，判定所述来电号码属于回拨号码。Determining whether the incoming call number has a callback number attribute, and determining that the caller number has a callback number attribute determines that the caller number belongs to a callback number.
可选地，其中所述回拨处理模块，还设置为在确定来电号码不具有回拨号码属性时，检测用户对所述来电号码的处理操作，在确定用户手动挂断所述来电并进行电话回拨后，在所述来电号码的手动回拨记录中进行记录；Optionally, the callback processing module is further configured to: when determining that the incoming call number does not have the callback number attribute, detect a processing operation of the caller number by the user, and determine that the user manually hangs up the call and makes a call. After the callback, recording is performed in the manual callback record of the caller number;
在根据所述来电号码的手动回拨记录确定所述来电号码满足回拨号码条件时，对所述来电号码进行回拨号码设置处理。When it is determined according to the manual callback record of the caller number that the caller number satisfies the condition of the callback number, the callback number is set to the callback number setting process.
可选地，其中所述回拨处理模块是设置为满足以下条件之一时，确定所述来电号码满足回拨号码条件，包括：Optionally, wherein the callback processing module is configured to satisfy one of the following conditions, determining that the incoming call number satisfies a callback number condition, including:
所述来电号码具有连续至少N次手动回拨记录；或者The caller number has at least N consecutive manual callback records; or
所述来电号码具有的手动回拨次数与所述来电号码的历史来电总次数的比值超过回拨阈值，且所述来电号码具有的手动回拨次数超过M次；M、N为正整数，且M大于1。The ratio of the number of manual callbacks of the caller number to the total number of historical calls of the caller number exceeds a callback threshold, and the number of manual callbacks of the caller number exceeds M times; M and N are positive integers, and M is greater than 1.
可选地，该终端还包括下述特点：Optionally, the terminal further includes the following features:
其中，所述回拨处理模块设置为对所述来电号码进行回拨号码设置处理，包括：The callback processing module is configured to perform a callback number setting process on the caller number, including:
询问用户是否同意将所述来电号码设置为回拨电话，在接收到用户同意设置的指示后，将所述来电号码设置为回拨号码。The user is asked whether to agree to set the caller number as a callback call, and after receiving the instruction that the user agrees to set, set the caller number as a callback number.
可选地，该终端还包括下述特点：Optionally, the terminal further includes the following features:
其中，所述回拨处理模块设置为对所述来电进行挂断回拨处理，包括：The callback processing module is configured to hang up and call back the call, including:
挂断所述来电电话，进行电话回拨；或者，Hang up the incoming call and call back; or,
在检测到用户拿起终端后，挂断所述来电电话，进行电话回拨。 After detecting that the user picks up the terminal, hang up the incoming call and make a call back.
可选地，其中所述回拨处理模块还设置为在进行电话回拨的过程中，在所述终端的界面上显示取消回拨的选项供用户选择。Optionally, wherein the callback processing module is further configured to display an option to cancel the callback on the interface of the terminal for the user to select during the call back call.
可选地，其中所述回拨处理模块还设置为在检测到回拨电话呼叫失败且重拨次数未超过重拨阈值时，进行电话重拨。Optionally, wherein the callback processing module is further configured to perform a telephone redial when detecting that the callback telephone call fails and the number of redial attempts does not exceed the redial threshold.
本发明实施例还提供一种计算机程序及其载体，该计算机程序包括程序指令，当该程序指令被终端设备执行时，使得该设备可实施上述回拨电话的方法。The embodiment of the invention further provides a computer program and a carrier thereof, the computer program comprising program instructions, when the program instruction is executed by the terminal device, enabling the device to implement the method for calling back the call.
与现有技术相比，本发明实施例提供的一种回拨电话的方法和终端，能够自动识别需要回拨的来电，在需要回拨的联系人打来电话时自动挂断并回拨电话，从而方便了用户操作。Compared with the prior art, the method and terminal for answering a call provided by the embodiment of the present invention can automatically identify an incoming call that needs to be called back, and automatically hang up and call back when the call that needs to call back calls the call. , thus facilitating user operations.
附图概述BRIEF abstract
图1为本发明实施例的一种回拨电话的方法的流程图。1 is a flow chart of a method for calling back a call according to an embodiment of the present invention.
图2为本发明实施例的一种终端的结构示意图。FIG. 2 is a schematic structural diagram of a terminal according to an embodiment of the present invention.
图3为本发明实施例的应用示例中手机自动回拨电话的方法的流程图。FIG. 3 is a flowchart of a method for automatically returning a call by a mobile phone in an application example according to an embodiment of the present invention.
本发明的较佳实施方式Preferred embodiment of the invention
下文中将结合附图对本发明的实施例进行详细说明。需要说明的是，在不冲突的情况下，本申请中的实施例及实施例中的特征可以相互任意组合。另外，虽然在流程图中示出了逻辑顺序，但是在某些情况下，可以以不同于此处的顺序执行所示出或描述的步骤。Embodiments of the present invention will be described in detail below with reference to the accompanying drawings. It should be noted that, in the case of no conflict, the features in the embodiments and the embodiments in the present application may be arbitrarily combined with each other. Additionally, although logical sequences are shown in the flowcharts, in some cases the steps shown or described may be performed in a different order than the ones described herein.
如图1所示，本发明实施例提供了一种回拨电话的方法，该方法包括：As shown in FIG. 1, an embodiment of the present invention provides a method for calling back a call, where the method includes:
S10，检测电话来电；S10, detecting a telephone call;
S20，在确定来电号码属于回拨号码时，对所述来电进行挂断回拨处理。S20. When it is determined that the incoming call number belongs to the callback number, the incoming call is hanged and called back.
所述方法还可以包括下述特点：The method may also include the following features:
其中，确定来电号码属于回拨号码，包括：Wherein, determining that the caller number belongs to the callback number includes:
判断所述来电号码是否具有回拨号码属性，在确定所述来电号码具有回 拨号码属性时，判定所述来电号码属于回拨号码；Determining whether the caller number has a callback number attribute, and determining that the caller number has a back When the number attribute is dialed, it is determined that the caller number belongs to the callback number;
其中，所述回拨号码属性由用户设置或由系统自动设置。The callback number attribute is set by a user or automatically set by the system.
其中，所述方法还包括：The method further includes:
在确定来电号码不属于回拨号码时，检测用户对所述来电号码的处理操作，在确定用户手动挂断所述来电并进行电话回拨后，在所述来电号码的手动回拨记录中进行记录；When it is determined that the caller number does not belong to the callback number, detecting the user's processing operation on the caller number, after determining that the user manually hangs up the caller and performs callback, the callback number is performed in the manual callback record of the caller number. recording;
在根据所述来电号码的手动回拨记录确定所述来电号码满足回拨号码条件时，对所述来电号码进行回拨号码设置处理。When it is determined according to the manual callback record of the caller number that the caller number satisfies the condition of the callback number, the callback number is set to the callback number setting process.
其中，所述根据所述来电号码的手动回拨记录确定所述来电号码满足回拨号码条件，包括：The determining, according to the manual callback record of the caller number, that the caller number meets a callback number condition, includes:
确定所述来电号码具有连续至少N次手动回拨记录；或者Determining that the caller number has at least N consecutive manual callback records; or
确定所述来电号码具有的手动回拨次数与所述来电号码的历史来电总次数的比值超过回拨阈值，且所述来电号码具有的手动回拨次数超过M次；M大于1；Determining that the ratio of the number of manual callbacks of the caller number to the total number of historical calls of the caller number exceeds a callback threshold, and the number of manual callbacks of the caller number exceeds M times; M is greater than 1;
其中，所述回拨阈值、N和M的值可以由用户设置或者由系统默认。一般地，M大于N；比如，将N设置为5次，或者，将回拨阈值设置为80％，M设置为10。Wherein, the values of the callback threshold, N and M can be set by the user or by the system default. In general, M is greater than N; for example, N is set to 5 times, or the callback threshold is set to 80% and M is set to 10.
其中，对所述来电号码进行回拨号码设置处理，包括：The callback number setting process is performed on the caller number, including:
询问用户是否同意将所述来电号码设置为回拨电话，在接收到用户同意设置的指示后，将所述来电号码设置为回拨号码。The user is asked whether to agree to set the caller number as a callback call, and after receiving the instruction that the user agrees to set, set the caller number as a callback number.
其中，对所述来电进行挂断回拨处理，包括：The hang up and call back processing of the incoming call includes:
挂断所述来电电话，进行电话回拨；或者，Hang up the incoming call and call back; or,
在检测到用户拿起终端后，挂断所述来电电话，进行电话回拨；After detecting that the user picks up the terminal, hang up the incoming call and make a call back;
其中，对所述来电进行挂断回拨处理，包括：The hang up and call back processing of the incoming call includes:
在进行电话回拨的过程中，在界面上显示取消回拨的选项供用户选择。During the call back process, the option to cancel the callback is displayed on the interface for the user to select.
其中，检测用户拿起终端，包括：Wherein, detecting the user picking up the terminal includes:
利用重力感应器检测终端的姿态，在确定终端的姿态发生改变时，判定 用户拿起终端。The gravity sensor is used to detect the posture of the terminal, and when it is determined that the posture of the terminal changes, the determination is made. The user picks up the terminal.
其中，进行电话回拨，包括：Among them, call back, including:
在检测到回拨电话呼叫失败且重拨次数未超过重拨阈值时，进行电话重拨；Perform a telephone redial when it detects that the callback call fails and the number of redial attempts does not exceed the redial threshold;
其中，所述回拨电话呼叫失败包括以下任意一种：电话无法接通和电话占线。The callback call failure includes any one of the following: the phone cannot be connected and the phone is busy.
其中，所述重拨阈值由用户设置或由系统默认。The redial threshold is set by the user or defaulted by the system.
如图2所示，本发明实施例提供了一种终端，包括：As shown in FIG. 2, an embodiment of the present invention provides a terminal, including:
来电检测模块，适用于检测电话来电；Call detection module, suitable for detecting telephone calls;
回拨处理模块，适用于在确定来电号码属于回拨号码时，对所述来电进行挂断回拨处理。The callback processing module is adapted to hang up and call back the incoming call when determining that the incoming call number belongs to the callback number.
所述终端还包括下述特点：The terminal also includes the following features:
其中，回拨处理模块，适用于确定来电号码属于回拨号码，包括：The callback processing module is adapted to determine that the caller number belongs to the callback number, and includes:
判断所述来电号码是否具有回拨号码属性，在确定所述来电号码具有回拨号码属性时，判定所述来电号码属于回拨号码；Determining whether the caller number has a callback number attribute, and determining that the caller number has a callback number attribute, determining that the caller number belongs to a callback number;
其中，所述回拨号码属性由用户设置或由系统自动设置；The callback number attribute is set by a user or automatically set by the system;
其中，回拨处理模块，还适用于在确定来电号码不具有回拨号码属性时，检测用户对所述来电号码的处理操作，在确定用户手动挂断所述来电并进行电话回拨后，在所述来电号码的手动回拨记录中进行记录；在根据所述来电号码的手动回拨记录确定所述来电号码满足回拨号码条件时，对所述来电号码进行回拨号码设置处理。The callback processing module is further configured to detect, when the caller number does not have the callback number attribute, detect the user's processing operation on the caller number, and after determining that the user manually hangs up the call and performs callback, Recording is performed in the manual callback record of the caller number; when it is determined according to the manual callback record of the caller number that the caller number satisfies the condition of the callback number, the callback number is set to the callback number setting process.
其中，回拨处理模块，适用于根据所述来电号码的手动回拨记录确定所述来电号码满足回拨号码条件，包括：The callback processing module is configured to determine, according to the manual callback record of the caller number, that the caller number meets a callback number condition, including:
确定所述来电号码具有连续至少N次手动回拨记录；或者Determining that the caller number has at least N consecutive manual callback records; or
确定所述来电号码具有的手动回拨次数与所述来电号码的历史来电总次 数的比值超过回拨阈值，且所述来电号码具有的手动回拨次数超过M次；Determining the number of manual callbacks that the caller number has and the total number of historical calls of the caller number The ratio of the number exceeds the callback threshold, and the number of manual callbacks has more than M times;
其中，所述回拨阈值、N和M的值可以由用户设置或者由系统默认。一般地，M大于N；比如，将N设置为5次，或者，将回拨阈值设置为80％，M设置为10。Wherein, the values of the callback threshold, N and M can be set by the user or by the system default. In general, M is greater than N; for example, N is set to 5 times, or the callback threshold is set to 80% and M is set to 10.
其中，回拨处理模块，适用于对所述来电号码进行回拨号码设置处理，包括：The callback processing module is configured to perform callback number setting processing on the caller number, including:
询问用户是否同意将所述来电号码设置为回拨电话，在接收到用户同意设置的指示后，将所述来电号码设置为回拨号码。The user is asked whether to agree to set the caller number as a callback call, and after receiving the instruction that the user agrees to set, set the caller number as a callback number.
其中，回拨处理模块，适用于对所述来电进行挂断回拨处理，包括：The callback processing module is configured to hang up and call back the call, including:
挂断所述来电电话，进行电话回拨；或者，Hang up the incoming call and call back; or,
在检测到用户拿起终端后，挂断所述来电电话，进行电话回拨；After detecting that the user picks up the terminal, hang up the incoming call and make a call back;
其中，回拨处理模块，适用于对所述来电进行挂断回拨处理，还包括：The callback processing module is configured to hang up and call back the call, and further includes:
在进行电话回拨的过程中，在界面上显示取消回拨的选项供用户选择。During the call back process, the option to cancel the callback is displayed on the interface for the user to select.
其中，回拨处理模块，适用于检测用户拿起终端，包括：The callback processing module is adapted to detect that the user picks up the terminal, including:
利用重力感应器检测终端的姿态，在确定终端的姿态发生改变时，判定用户拿起终端。The gravity sensor is used to detect the posture of the terminal, and when it is determined that the posture of the terminal changes, it is determined that the user picks up the terminal.
其中，回拨处理模块，适用于进行电话回拨，包括：Among them, the callback processing module is suitable for making call back, including:
在检测到回拨电话未接通且重拨次数未超过重拨阈值时，进行电话重拨；Performing a telephone redial when it detects that the callback call is not connected and the number of redial attempts does not exceed the redial threshold;
其中，所述重拨阈值由用户设置或由系统默认。The redial threshold is set by the user or defaulted by the system.
其中，所述回拨电话呼叫失败包括以下任意一种：电话无法接通和电话占线。The callback call failure includes any one of the following: the phone cannot be connected and the phone is busy.
应用示例Application example
如图3所示，手机检测到来电后，自动进行回拨的相关处理，包括如下步骤： As shown in Figure 3, after the mobile phone detects the incoming call, it automatically performs the relevant processing of the callback, including the following steps:
S110，检测到联系人张三的来电；S110, detecting an incoming call of the contact person Zhang San;
S120，查询联系人张三的电话号码的属性，如联系人张三的电话号码具有回拨号码属性，则执行步骤S130，如果该电话号码不具有回拨号码属性，则执行步骤S150；S120, query the attribute of the telephone number of the contact Zhang San, if the telephone number of the contact Zhang San has the callback number attribute, step S130 is performed, if the telephone number does not have the callback number attribute, step S150 is performed;
S130，检测用户是否拿起手机,如果拿起，则执行步骤S140；如果用户不拿起手机，则不执行任何操作，直至用户拿起手机或者响铃超时自动挂断；S130, detecting whether the user picks up the mobile phone. If the user picks up, step S140 is performed; if the user does not pick up the mobile phone, no operation is performed until the user picks up the mobile phone or the ringing timeout automatically hangs up;
S140，挂断张三的来电，然后回拨张三的电话；S140, hang up the call of Zhang San, and then call back the call of Zhang San;
S150，检测用户是否手动挂断张三的来电并回拨张三的电话，是则执行步骤S160，如果用户没有手动挂断张三的来电并回拨张三的电话，则本流程结束；S150, detecting whether the user manually hangs up the incoming call of Zhang San and calls back the call of Zhang San. If yes, step S160 is performed. If the user does not manually hang up the call of Zhang San and call back the call of Zhang San, the process ends.
S160，在张三的手动回拨记录中记录本次用户的手动回拨操作；S160, recording the manual callback operation of the user in the manual callback record of Zhang San;
S170，判断用户手动挂断张三的来电并回拨张三电话的次数是否达到连续5次，是则执行步骤S180；如果未达到连续5次，本流程结束。S170: Determine whether the number of times the user manually hangs up the incoming call of the third call and calls back the three-way call for five consecutive times, if yes, step S180 is performed; if the number of times is not reached for five consecutive times, the process ends.
S180，弹出提示框，询问用户是否将联系人张三的电话号码设置为回拨电话，如接收到用户的同意指示，则执行步骤S190；如果没有接收到用户的同意指示，本流程结束。S180, a prompt box is popped up, asking whether the user sets the phone number of the contact person Zhang as a callback call. If the user's consent instruction is received, step S190 is performed; if the user's consent instruction is not received, the process ends.
S190，在接收到用户的同意指示后，在联系人张三的电话号码的属性中增加回拨电话号码属性。S190: After receiving the consent instruction of the user, adding a callback phone number attribute to the attribute of the phone number of the contact Zhang San.
上述实施例提供了一种回拨电话的方法和终端，能够自动识别需要回拨的来电，在需要回拨的联系人打来电话时自动挂断并回拨电话，省去用户手动挂断并回拨电话的麻烦。The foregoing embodiment provides a method and a terminal for answering a call, which can automatically identify an incoming call that needs to be called back, automatically hang up and call back when the caller needs to call back, and save the user from manually hanging up and The trouble of calling back.
本领域普通技术人员可以理解上述方法中的全部或部分步骤可通过程序来指令相关硬件完成，所述程序可以存储于计算机可读存储介质中，如只读存储器、磁盘或光盘等。可选地，上述实施例的全部或部分步骤也可以使用一个或多个集成电路来实现，相应地，上述实施例中的各模块/单元可以采用 硬件的形式实现，也可以采用软件功能模块的形式实现。本发明不限制于任何特定形式的硬件和软件的结合。One of ordinary skill in the art will appreciate that all or a portion of the steps described above can be accomplished by a program that instructs the associated hardware, such as a read-only memory, a magnetic or optical disk, and the like. Optionally, all or part of the steps of the foregoing embodiments may also be implemented by using one or more integrated circuits. Accordingly, each module/unit in the foregoing embodiment may be adopted. The form of hardware implementation can also be implemented in the form of software function modules. The invention is not limited to any specific form of combination of hardware and software.
需要说明的是，本发明还可有其他多种实施例，在不背离本发明精神及其实质的情况下，熟悉本领域的技术人员可根据本发明作出各种相应的改变和变形，但这些相应的改变和变形都应属于本发明所附的权利要求的保护范围。It is to be understood that the invention may be susceptible to various other modifications and changes in the embodiments of the present invention without departing from the spirit and scope of the invention. Corresponding changes and modifications are intended to be included within the scope of the appended claims.
工业实用性Industrial applicability
本发明实施例公开的回拨电话的方法及终端，在确定来电号码属于回拨号码时，对所述来电进行挂断和回拨处理，可以自动识别需要回拨的来电，在需要回拨的联系人打来电话时自动挂断并回拨电话，方便了用户操作。 The method and terminal for answering a call disclosed in the embodiment of the present invention, when determining that the incoming call number belongs to the callback number, hang up and call back the call, and can automatically identify the call that needs to be called back, and needs to call back. The contact automatically hangs up and calls back when the call comes in, which is convenient for the user to operate.

Claims (18)

  1. 一种回拨电话的方法，包括：A method of returning a call, including:
    检测电话来电；Detect phone calls;
    在确定来电号码属于回拨号码时，对所述来电进行挂断回拨处理。When it is determined that the incoming call number belongs to the callback number, the call is hanged back and dialed.
  2. 如权利要求1所述的方法，其中，所述确定来电号码属于回拨号码包括：The method of claim 1 wherein said determining that the incoming call number belongs to the callback number comprises:
    判断所述来电号码是否具有回拨号码属性；Determining whether the caller number has a callback number attribute;
    在确定所述来电号码具有回拨号码属性时，判定所述来电号码属于回拨号码。When it is determined that the caller number has a callback number attribute, it is determined that the caller number belongs to a callback number.
  3. 如权利要求2所述的方法，还包括：The method of claim 2 further comprising:
    在确定所述来电号码不具有回拨号码属性时，检测用户对所述来电号码的处理操作，在确定用户手动挂断所述来电并进行电话回拨后，在所述来电号码的手动回拨记录中进行记录；When it is determined that the caller number does not have a callback number attribute, detecting a user's processing operation on the caller number, after determining that the user manually hangs up the call and performs callback, the manual callback of the caller number Recording in the record;
    在根据所述来电号码的手动回拨记录确定所述来电号码满足回拨号码条件时，对所述来电号码进行回拨号码设置处理。When it is determined according to the manual callback record of the caller number that the caller number satisfies the condition of the callback number, the callback number is set to the callback number setting process.
  4. 如权利要求3所述的方法，其中，所述根据所述来电号码的手动回拨记录确定所述来电号码满足回拨号码条件，包括：The method of claim 3, wherein the determining, according to the manual callback record of the caller number, that the caller number meets a callback number condition comprises:
    确定所述来电号码具有连续至少N次手动回拨记录；或者Determining that the caller number has at least N consecutive manual callback records; or
    确定所述来电号码具有的手动回拨次数与所述来电号码的历史来电总次数的比值超过回拨阈值，且所述来电号码具有的手动回拨次数超过M次；M、N为正整数，且M大于1。Determining that the ratio of the number of manual callbacks of the caller number to the total number of historical calls of the caller number exceeds a callback threshold, and the number of manual callbacks of the caller number exceeds M times; M and N are positive integers. And M is greater than 1.
  5. 如权利要求3所述的方法，其中，所述对所述来电号码进行回拨号码设置处理，包括：The method of claim 3, wherein the performing the callback number setting process on the incoming call number comprises:
    询问用户是否同意将所述来电号码设置为回拨电话；Asking the user whether they agree to set the caller number as a callback call;
    在接收到用户同意设置的指示后，将所述来电号码设置为回拨号码。 After receiving the instruction that the user agrees to set, the caller number is set as the callback number.
  6. 如权利要求1-5中任一项所述的方法，其中，所述对所述来电进行挂断回拨处理，包括：The method of any of claims 1-5, wherein the hang up callback processing of the incoming call comprises:
    挂断所述来电电话，进行电话回拨；或者，Hang up the incoming call and call back; or,
    在检测到用户拿起终端后，挂断所述来电电话，进行电话回拨。After detecting that the user picks up the terminal, hang up the incoming call and make a call back.
  7. 如权利要求6所述的方法，其中，所述对所述来电进行挂断回拨处理，还包括：The method of claim 6, wherein the hang up callback processing of the incoming call further comprises:
    在进行电话回拨的过程中，在所述终端的界面上显示取消回拨的选项供用户选择。In the process of making a call back, an option to cancel the callback is displayed on the interface of the terminal for the user to select.
  8. 如权利要求6所述的方法，其中，所述进行电话回拨，包括：The method of claim 6 wherein said making a call back comprises:
    在检测到回拨电话呼叫失败且重拨次数未超过重拨阈值时，进行电话重拨。A telephone redial is made when it is detected that the callback call fails and the number of redial attempts does not exceed the redial threshold.
  9. 一种终端，包括：A terminal comprising:
    来电检测模块，设置为检测电话来电；Incoming call detection module, set to detect telephone calls;
    回拨处理模块，设置为在确定来电号码属于回拨号码时，对所述来电进行挂断回拨处理。The callback processing module is configured to hang up and call back the incoming call when determining that the incoming call number belongs to the callback number.
  10. 如权利要求9所述的终端，其中：The terminal of claim 9 wherein:
    所述回拨处理模块是设置为：The callback processing module is set to:
    判断来电号码是否具有回拨号码属性；在确定所述来电号码具有回拨号码属性时，判定所述来电号码属于回拨号码。Determining whether the incoming call number has a callback number attribute; determining that the caller number has a callback number attribute determines that the caller number belongs to a callback number.
  11. 如权利要求10所述的终端，其中：The terminal of claim 10 wherein:
    所述回拨处理模块，还设置为在确定来电号码不具有回拨号码属性时，检测用户对所述来电号码的处理操作；在确定用户手动挂断所述来电并进行电话回拨后，在所述来电号码的手动回拨记录中进行记录；The callback processing module is further configured to: when determining that the incoming call number does not have the callback number attribute, detecting a processing operation of the caller number by the user; after determining that the user manually hangs up the call and performs call back, Recording in the manual callback record of the caller number;
    在根据所述来电号码的手动回拨记录确定所述来电号码满足回拨号码条件时，对所述来电号码进行回拨号码设置处理。 When it is determined according to the manual callback record of the caller number that the caller number satisfies the condition of the callback number, the callback number is set to the callback number setting process.
  12. 如权利要求11所述的终端，其中：The terminal of claim 11 wherein:
    所述回拨处理模块是设置为满足以下条件之一时，确定所述来电号码满足回拨号码条件：The callback processing module is configured to satisfy the condition that the caller number satisfies the callback number when one of the following conditions is met:
    所述来电号码具有连续至少N次手动回拨记录；或者The caller number has at least N consecutive manual callback records; or
    所述来电号码具有的手动回拨次数与所述来电号码的历史来电总次数的比值超过回拨阈值，且所述来电号码具有的手动回拨次数超过M次；M、N为正整数，且M大于1。The ratio of the number of manual callbacks of the caller number to the total number of historical calls of the caller number exceeds a callback threshold, and the number of manual callbacks of the caller number exceeds M times; M and N are positive integers, and M is greater than 1.
  13. 如权利要求11所述的终端，其中：The terminal of claim 11 wherein:
    所述回拨处理模块设置为对所述来电号码进行回拨号码设置处理，包括：The callback processing module is configured to perform a callback number setting process on the caller number, including:
    询问用户是否同意将所述来电号码设置为回拨电话，在接收到用户同意设置的指示后，将所述来电号码设置为回拨号码。The user is asked whether to agree to set the caller number as a callback call, and after receiving the instruction that the user agrees to set, set the caller number as a callback number.
  14. 如权利要求9-13中任一项所述的终端，其中：A terminal according to any of claims 9-13, wherein:
    所述回拨处理模块设置为对所述来电进行挂断回拨处理，包括：The callback processing module is configured to hang up and call back the call, including:
    挂断所述来电电话，进行电话回拨；或者，Hang up the incoming call and call back; or,
    在检测到用户拿起终端后，挂断所述来电电话，进行电话回拨。After detecting that the user picks up the terminal, hang up the incoming call and make a call back.
  15. 如权利要求14所述的终端，其中：The terminal of claim 14 wherein:
    所述回拨处理模块还设置为在进行电话回拨的过程中，在所述终端的界面上显示取消回拨的选项供用户选择。The callback processing module is further configured to display an option to cancel the callback on the interface of the terminal for the user to select during the call back call.
  16. 如权利要求14所述的终端，其中：The terminal of claim 14 wherein:
    所述回拨处理模块还设置为在检测到回拨电话呼叫失败且重拨次数未超过重拨阈值时，进行电话重拨。The callback processing module is further configured to perform a telephone redial when it detects that the callback telephone call fails and the number of redial attempts does not exceed the redial threshold.
  17. 一种计算机程序，包括程序指令，当该程序指令被终端设备执行时，使得该设备可实施权利要求1-9任一项的方法。A computer program comprising program instructions that, when executed by a terminal device, cause the device to perform the method of any of claims 1-9.
  18. 一种载有权利要求17所述计算机程序的载体。 A carrier carrying the computer program of claim 17.
PCT/CN2015/070444 2014-11-12 2015-01-09 Callback method and terminal WO2015184802A1 (en)

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EP1152586A2 (en) * 2000-05-04 2001-11-07 Cybiotronics, Ltd. Electronic telephone directory
CN201563155U (en) * 2009-11-03 2010-08-25 卫川 Telephone set capable of performing automatic callback and automatically setting three party service
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