WO2015182177A1 - Electronic device and message system - Google Patents

Electronic device and message system Download PDF

Info

Publication number
WO2015182177A1
WO2015182177A1 PCT/JP2015/054449 JP2015054449W WO2015182177A1 WO 2015182177 A1 WO2015182177 A1 WO 2015182177A1 JP 2015054449 W JP2015054449 W JP 2015054449W WO 2015182177 A1 WO2015182177 A1 WO 2015182177A1
Authority
WO
WIPO (PCT)
Prior art keywords
message
utterance
unit
probability
electronic device
Prior art date
Application number
PCT/JP2015/054449
Other languages
French (fr)
Japanese (ja)
Inventor
永 井出
赤羽 俊夫
正和 河原
昭広 岡崎
Original Assignee
シャープ株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by シャープ株式会社 filed Critical シャープ株式会社
Priority to CN201580021346.2A priority Critical patent/CN106233372B/en
Publication of WO2015182177A1 publication Critical patent/WO2015182177A1/en

Links

Images

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F13/00Interconnection of, or transfer of information or other signals between, memories, input/output devices or central processing units
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L13/00Speech synthesis; Text to speech systems
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L13/00Speech synthesis; Text to speech systems
    • G10L13/02Methods for producing synthetic speech; Speech synthesisers
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L19/00Speech or audio signals analysis-synthesis techniques for redundancy reduction, e.g. in vocoders; Coding or decoding of speech or audio signals, using source filter models or psychoacoustic analysis

Definitions

  • the present invention relates to an electronic device and a message system having a function of speaking when the occurrence of a predetermined event that triggers an utterance including a predetermined operation on the electronic device is detected.
  • a home appliance that already speaks by outputting a voice from the voice output device is already present.
  • Such home appliances are connected to a server via a network and output sound received from the server.
  • Patent Document 1 discloses a configuration in which a voice signal or a music signal received from a center server is selected and output in a refrigerator according to the operating status or environmental status of the refrigerator body. Further, in Patent Document 2, an adapter connected to a home appliance receives and stores audio data corresponding to a property from an application server, and outputs audio corresponding to the audio data from an audio output device of the home appliance. A configuration is disclosed.
  • a technique of registering a message in a home appliance (home electronic device) by voice via a network and playing it by operating the home appliance is common in an answering machine.
  • a voice message is registered from a mobile phone or the like to a home appliance with a message function such as a refrigerator via a network, and when this message is played, the information is mailed to the mobile phone that registered the message.
  • playing a message means playing the message by voice.
  • the present invention has been made in view of the above problems, and an object of the present invention is to provide an electronic apparatus and a message system that can reliably listen to a message without performing a special operation for reproducing the message. There is.
  • an electronic device performs a speaking operation that speaks when an occurrence of a predetermined event that triggers an utterance including a predetermined operation on the electronic device is detected.
  • An electronic device including an utterance section to be performed, wherein the utterance section reproduces the message as one of utterances in the speaking operation when there is a message to be reproduced.
  • the electronic device has an effect that the message can be surely heard without performing a special operation for reproducing the message.
  • FIG. 1 It is a figure which shows schematic structure of the message system concerning one Embodiment of this invention. It is a figure which shows schematic structure of the cloud server in the said message system. It is a figure which shows schematic structure of the household appliance in the said message system. It is a figure which shows the speech probability and speech content for every event used as the trigger of speech in the speech operation
  • FIG. 1 is a diagram showing a schematic configuration of a message system 100 according to the present embodiment.
  • the message system 100 includes a home appliance (electronic device) 10 (10-1, 10-2, 10-3, 10-4) installed in a user's home 50 and a cloud server (voice provision). Server) 20 and communication terminal device 30 (30-1, 30-2, 30-3) are connected via a wide area communication network 62.
  • the home appliance 10 has a function of performing a talking operation that speaks when an occurrence of a predetermined event that triggers an utterance including a predetermined operation on the home appliance 10 is detected.
  • the home appliance 10 is a so-called network home appliance that is connected to the wide-area communication network 62 and can be controlled via the wide-area communication network 62.
  • a home appliance adapter 5 (5-1, 5-2, 5-3, 5) having a communication function portion that enables remote operation to a home appliance main body that does not have a connection function to the wide area communication network 62. 5-4) is illustrated as an example of the configuration of the network home appliance 10, but a configuration in which a communication function part is incorporated in the home appliance main body in advance may be used.
  • the cloud server 20 associates the communication terminal device 30 with the home appliance 10 (specifically, the home appliance adapter 5), and registers and manages the combination. By registering the combination in the cloud server 20, the communication terminal device 30 can remotely operate the associated home appliance 10 via the cloud server 20. Information regarding the home appliance 10 associated with itself is transmitted to the communication terminal device 30 via the cloud server 20.
  • the communication terminal device 30 can remotely control a plurality of home appliances 10 per unit.
  • One home appliance 10 can be remotely operated by a plurality of communication terminal devices 30.
  • Examples of such a communication terminal device 30 include a smartphone or a tablet terminal in which an application for remote operation is downloaded.
  • the communication terminal device 30 has a message registration function, and can register the message which wants to reproduce
  • the registration location (save location) of the message voice data may be the cloud server 20, the home appliance 10, or both.
  • the voice data of the message is temporarily stored in the cloud server 20, and the stored voice data is transmitted from the cloud server 20 to the home appliance 10 and stored in the home appliance 10.
  • saves in the household appliance 10 includes the case where it preserve
  • a wireless LAN Wireless Local Area Network
  • the relay station 40 is a communication device such as a WiFi (registered trademark) router or a WiFi access point.
  • a configuration including the Internet is exemplified as the wide area communication network 62, but a telephone line network, a mobile communication network, a CATV (CAble TeleVision) communication network, a satellite communication network, or the like can also be used.
  • the cloud server 20 and the home appliance 10 installed in the user's home 50 can communicate with each other via the wide area communication network 62 and the wireless LAN relay station 40. Further, the cloud server 20 and the communication terminal device 30 can communicate with each other via the wide area communication network 62.
  • the communication terminal device 30 and the Internet in the wide area communication network 62 are connected by using 3G (3rd generation), LTE (Long Termination Evolution), a home or public WiFi access point, and the like.
  • the home appliance 10 (specifically, the home appliance adapter 5) and the communication terminal device 30 are both wireless communication devices, and can communicate with each other via the relay station 40 without using the wide area communication network 62.
  • the home appliance 10 is exemplified by an air conditioner (air conditioner) 10-1, a microwave oven 10-2, a refrigerator 10-3, and a washing machine 10-4, and three communication terminal devices 30-1, Although 30-2 and 30-3 are illustrated, the types and the number of units are not limited to these. Further, the number of user homes 50 included in the message system 100 is not limited to this.
  • air conditioner air conditioner
  • FIG. 2 is a block diagram showing a schematic configuration of the cloud server 20 in the message system 100.
  • the cloud server 20 is a server that manages each home appliance 10, and includes a control unit 21, a storage unit 22, and a communication unit 23 as shown in FIG.
  • the control unit 21 is composed of a computer device including an arithmetic processing unit such as a CPU (Central Processing Unit) or a dedicated processor, and is a block that controls the operation of each unit of the cloud server 20.
  • an arithmetic processing unit such as a CPU (Central Processing Unit) or a dedicated processor
  • the control unit 21 has a function as a voice providing unit 21a that provides the home appliance 10 with voice data used for a random utterance by a later-described utterance unit 18 (see FIG. 3) of the home appliance 10.
  • the voice providing unit 21a prepares voice data to be provided to the home appliance 10 by creating voice data based on the voice synthesis function or selecting from voice data recorded in advance.
  • the control unit 21 uses data received from the communication terminal device 30 via the wide area communication network 62 or information (for example, weather information) acquired from other servers via the wide area communication network 62. Create or select audio data based on it.
  • the control unit 21 transmits the prepared audio data to the home appliance 10 by controlling the communication unit 23.
  • control unit 21 When the control unit 21 receives a message voice registration request for the home appliance 10 from the communication terminal device 30 and receives voice data of a message (message voice) from the communication terminal device 30, the control unit 21 converts the voice data into voice data for random utterance. It transmits to the household appliance 10 similarly.
  • the storage unit 22 is a block that stores various information (data) used in the cloud server 20.
  • the storage unit 22 includes data necessary for the control unit 21 to create and select audio data, voice data of messages received from the communication terminal device 30, state information indicating the state of the home appliance 10, and the like Are stored for each home appliance 10 (Data Base) 22a.
  • the DB 22a enables individual control for each home appliance 10 from the cloud server 20.
  • the communication unit 23 is a block that performs mutual communication with the home appliance adapter 5 via the wide area communication network 62.
  • the communication unit 23 also performs mutual communication with the communication terminal device 30 via the wide area communication network 62.
  • the home appliance 10 includes, for example, a refrigerator, an air conditioner (air conditioner), a washing machine, a cooking device such as a microwave oven and a rice cooker, an air purifier, a lighting device, a hot water supply device, a photographing device, various AV (Audio-Visual) devices, Various home robots (for example, cleaning robots, housework support robots, animal type robots, etc.).
  • the home appliance 10 receives various data including operation signals (commands) from the cloud server 20.
  • Data received from the cloud server 20 includes data from the communication terminal device 30 in addition to data from the cloud server 20 itself. Further, the home appliance 10 transmits information related to the home appliance 10 to the cloud server 20.
  • FIG. 3 is a block diagram illustrating a schematic configuration of the home appliance 10 in the message system 100.
  • the home appliance 10 includes a control unit 11, a storage unit 12, a communication unit 13, an audio output device 14, an operation panel 15, a state detection unit 16, and a device main body unit 17.
  • the control unit 11 is a block that comprehensively controls the operation of each unit of the home appliance 10.
  • the control unit 11 includes a computer device including an arithmetic processing unit such as a CPU or a dedicated processor.
  • the control unit 11 comprehensively controls the operation of the home appliance 10 by reading and executing a program for performing various controls in the home appliance 10 stored in the storage unit 12.
  • control unit 11 has a function as the uttering unit 18 that performs a speaking operation that utters when an occurrence of a predetermined event that triggers an utterance including a predetermined operation on the home appliance 10 is detected.
  • the utterance performed by the utterance unit 18 means that the voice data of the utterance content is read from the storage unit 12 and converted into a voice signal, the voice signal is output to the voice output device 14 and the voice corresponding to the voice data is output from the voice output device 14. Is output.
  • the utterance unit 18 reproduces the message as one of the utterances in the talking operation. More specifically, it is reproduced as one of random utterances in the talking operation. Random utterance is to randomly utter one of a plurality of types of audio data for random utterance. When there is a message, the message is uttered as one of the random utterances.
  • reproducing a message as one of utterances is referred to as a message utterance (message utterance).
  • the utterance unit 18 is configured to reproduce the same message a plurality of times at different times, and to change the frequency of reproducing the same message along the time axis. It has become. This will be described later.
  • the storage unit 12 is a block that stores various types of information used in the home appliance 10 and stores message voice data and random utterance voice data received from the cloud server 20.
  • the storage unit 12 also stores voice data of basic utterance contents from the time of shipment of the home appliance body, and the utterance unit 18 receives voice data for random utterances received from the cloud server 20. Talking is performed using the voice data of the message and the voice data stored from the base.
  • a predetermined event that triggers the utterance by the utterance unit 18, the probability of the utterance when the event occurs, selection of the utterance content, a specific example of the utterance content, and the like will be described later.
  • the communication unit 13 is a block that performs mutual communication with the cloud server 20 via the wide area communication network 62.
  • storage part 12 in the control part 11 and the memory
  • the communication part 13 is provided in the household appliance adapter 5, and it is comprised so that mutual communication is possible between the household appliance main body and the household appliance adapter 5 by the connection by a USB (Universal (Serial) Bus) connector.
  • USB Universal (Serial) Bus
  • the operation panel 15 is a user interface that displays various types of information related to the home appliance 10 and enables input of instructions to the home appliance 10.
  • the operation panel 15 is provided with a notification lamp 15a and an utterance button 15b.
  • the notification lamp 15a is lit (or flashes) when there is content that the home appliance 10 should speak.
  • the notification lamp 15a is also turned on when there is a message that has never been reproduced.
  • the utterance button 15b is a button that causes the utterance unit 18 to utter when pressed. By pressing the utterance button 15b while the notification lamp 15a is lit, it is possible to cause the utterance unit 18 to utter the content to be uttered. Since a message that has never been played is one of the contents to be generated, the message can be uttered by the utterance unit 18 by pressing the utterance button 15b. In order to efficiently notice the presence of a message to a member such as a family member, the lighting color or lighting pattern of the notification lamp 15a may be made different between the message and the content to be uttered other than the message. The notification lamp 15 a is turned off when the content to be uttered is uttered by the utterance unit 18.
  • the utterance unit 18 can make a random utterance. However, during the message re-listening period from when the first message utterance is made until a certain time elapses, the utterance unit 18 does not perform random utterance but utters the message. This will be described later.
  • the notification lamp 15a and the speech button 15b may be configured integrally.
  • the state detection unit 16 is a block that detects the state of the home appliance 10. Examples of the state of the home appliance 10 include a setting state and an operating state. Further, the state of the home appliance 10 may include a state where the home appliance 10 is placed, that is, environmental information related to the surrounding environment.
  • a refrigerator is illustrated as the household appliance 10, and the message reproduction (message utterance) by the utterance part 18 is demonstrated in detail.
  • the opening / closing operation of a door including a drawer storage such as a vegetable room or a freezing type
  • a pressing operation, abnormality detection by the state detection unit 16, and the like are set.
  • the abnormality detection in the state detection unit 16 include an abnormality in the internal temperature and an abnormality in which the door remains open for a predetermined time.
  • the door opening / closing operation and the speech button 15b pressing operation trigger the random speech.
  • the utterance unit 18 When there is a message to be reproduced, the utterance unit 18 reproduces the message as one of the utterances in the talking operation. In this way, by reproducing the message as one of the utterances in the talking operation, the voice output device 14 provided in the refrigerator can be used to reliably hear the message without performing a special operation for message reproduction. Can.
  • the utterance unit 18 reproduces the same message a plurality of times at different times. Thereby, a message can be heard to the several member which comprises groups, such as a family.
  • the utterance unit 18 utters according to a predetermined utterance probability X when detecting the occurrence of an event that triggers the utterance in the talking operation.
  • the utterance probability X is a probability of uttering when an operation is performed, and is set in association with an event that triggers utterance. This will be described with reference to FIG. FIG. 4 is a diagram showing the utterance probability X and the utterance content for each event that triggers the utterance of the talking operation by the utterance unit 18.
  • the utterance probability X is set to 100%.
  • the utterance unit 18 always utters.
  • the content of the utterance is the content to be uttered when the notification lamp 15a is lit (or flashing), and the message when there is a message.
  • the notification lamp 15a is not lit, random utterances are performed except for message utterances during the message re-reading period.
  • the message is reproduced in a random utterance according to the message probability Y (frequency).
  • the message probability (frequency) Y is the probability that the content of the message is uttered in a random utterance.
  • the utterance unit 18 utters the message even if the notification lamp 15a is not lit.
  • the utterance probability X is set to 100% when there is a message that has never been played back (there is an unplayed message), and there is a message that has not been played back once. If not (no message is not reproduced), for example, 10% is set.
  • the utterance unit 18 always utters a message.
  • the utterance unit 18 performs one random utterance for ten opening / closing operations. At this time, if there is a message, as described above, according to the message probability Y (frequency), the random utterance Play the message in.
  • the utterance probability X is set to 100% when an abnormality in the internal temperature or an abnormality in which the door remains open for a predetermined time is detected.
  • the utterance unit 18 utters content notifying abnormality as content to be uttered.
  • FIG. 5 is a diagram showing a specific example of the utterance contents other than the message in the talking operation by the utterance unit 18 of the refrigerator.
  • the cloud server 20 creates or selects voice data of utterance contents based on information acquired from another server or the like via the wide area communication network 62 and provides it to the refrigerator. As shown in “seasonal food advice”, “weather topic”, etc., it is possible to utter utterances appropriate to the season and weather. In the random utterance, any one of a plurality of types of contents for random utterance is uttered at random.
  • FIG. 6 is a diagram showing a specific example of the message utterance content in the talking operation by the utterance unit 18 of the refrigerator.
  • the message is reproduced following the message that introduces the message “It is a message kept at ⁇ hour ⁇ minute” ( Type 1).
  • the message is reproduced following the message that indicates that it is not the first message reproduction, such as “This message has been deposited today, I will say it again” (type 2).
  • FIG. 7 is an example of a message reproduction timing chart in the utterance unit 18 of the refrigerator.
  • the message probability Y (frequency) is set to 100% until the first message utterance is performed.
  • the utterance part 18 always utters a message by random utterance.
  • the utterance probability X by opening and closing the door is exceptionally set to 100%.
  • the utterance unit 18 always utters a message even when the door is opened or closed.
  • Fig. 8 shows the events that triggered the first message utterance.
  • the event that triggers the first message utterance occurs when the door is opened in a state where no message has been played since the message has existed, or when the notification lamp 15a is lit (reproduced). This is a case in which the utterance button 15b is pressed. In this case, since it is the first playback, the type of message utterance is type 1 shown in FIG. When the first message utterance is performed, the notification lamp 15a is turned off.
  • the utterance unit 18 When the utterance unit 18 performs the first message utterance, the utterance unit 18 always utters a message when the utterance button 15b is pressed with a certain time (for example, 2 minutes 30 seconds) from the first utterance as a message re-listening period. Thereby, even if the operator misses the first message utterance, the operator can rehearse the message by pressing the utterance button 15b.
  • the utterance probability X due to door opening and closing during this message re-reading period is set to 0%, and the utterance unit 18 does not perform random utterance even if the door is opened during this message re-listening period.
  • the utterance unit 18 when the message re-listening period (for example, 2 minutes and 30 seconds) determined from the first message utterance ends, the utterance unit 18 lowers the message probability Y slightly to, for example, 80%. Also, the probability of utterance by opening and closing the door is returned to, for example, 10%. As a result, the utterance unit 18 performs random utterances with a probability of once every 10 times when the door is opened and closed, and utters messages with a probability of 80% during random utterances (message utterance 1-1).
  • FIG. 9 shows the probability of message utterance in the state of utterance probability X10% and message probability Y80% due to door opening and closing.
  • the utterance probability due to the operation of the utterance button 15b is 100%.
  • the utterance unit 18 performs random utterance with a probability of 100% when the utterance button 15b is operated and once every 10 times when the door is opened and closed.
  • the message is uttered with a probability of 80%, and the contents other than the message are uttered with a probability of 20% (random utterances a to c).
  • the utterance unit 18 when the utterance unit 18 performs the message utterance 1-1 in a random utterance by opening / closing the door or operating the utterance button 15b in a state where the message probability is Y80%, a certain time has elapsed since the message utterance 1-1 was performed The message probability Y is further reduced to, for example, 10% until (for example, 60 minutes) elapses. As a result, the utterance unit 18 performs random utterance with a probability of once in 10 times when the door is opened and closed for a fixed time, and utters a message with a probability of 10% during random utterance (message utterance 1-2). .
  • FIG. 10 shows the probability of message utterance in the state of utterance probability X10% and message probability Y10% due to door opening and closing.
  • the utterance probability due to the operation of the utterance button 15b is 100%.
  • the utterance unit 18 performs random utterance with a probability of 100% when the utterance button 15b is operated and once every 10 times when the door is opened and closed. Then, during the random utterance, the message is uttered with a probability of 10%, and the contents other than the message are uttered with a probability of 90% (random utterances a to c).
  • the same user is likely to open and close the door continuously within a certain period (a certain time). For example, a drink bottle is taken out, poured into a cup and then returned, then food such as cake is taken out and the rest is returned.
  • a drink bottle is taken out, poured into a cup and then returned, then food such as cake is taken out and the rest is returned.
  • the door is opened and closed to take out the ingredients, and the door is opened and closed to put the finished dish. Therefore, after the message utterance is performed with a high message probability, it is possible to avoid a situation in which the same user is repeatedly heard by repeatedly reducing the message probability Y.
  • the utterance unit 18 raises the message probability Y to 80% again after a certain time (for example, 60 minutes) has elapsed since the message probability Y was lowered to 10%. This is because the possibility that a user other than the user who listened to the message in the message utterance 1-1 will operate the refrigerator after a certain time has elapsed.
  • a certain time for example, 60 minutes
  • the message probability Y can be heard from other members who have not heard the message while avoiding the situation where the same message is repeatedly heard by the same member.
  • the setting assumes three members. Set the three operators, the operator of the first message utterance (operator of message utterance 2-1), the operator of message utterance 2-1 and the operator of message utterance 3-1, to efficiently listen to the message. Yes. Then, after letting the operator of the message utterance 3-1 hear the message, the utterance unit 18 deletes the message when a certain time (for example, 60 minutes) elapses.
  • a certain time for example, 60 minutes
  • the utterance unit 18 sets the message probability Y from 100% to 80%, and thereafter The message probability Y is adjusted (frequency adjustment).
  • the operator of the first message utterance and the operator of the message utterance 2-1 are likely to be the same member, and for the operator who does not know the function by re-listening the message by the operation of the utterance button 15b. There is an advantage that you can hear the message again.
  • the utterance unit 18 sets the message probability Y to a low value such as 10% from 100%, and then the first message utterance (or message listening).
  • the message probability Y is adjusted (frequency adjustment).
  • the time for lowering the message probability Y in the frequency adjustment is set to be the same.
  • this is also increased according to the lifestyle of the member, such as increasing the number of message utterances. It is preferable to set.
  • the utterance unit 18 adjusts the message probability Y according to the utterance situation (frequency adjustment) and deletes the message.
  • the utterance unit 18 can adjust the message probability Y including the utterance probability X, delete the message, and the like according to instructions from the cloud server 20.
  • the time when the first playback is possible can be specified in advance or the time when the message is deleted can be specified.
  • the time at which the first playback is possible according to the time at which the member who wants to hear the message returns, the member who wanted to hear the message can efficiently hear the message.
  • the time at which the message is erased can be specified, for example, 24 hours after the time when the first playback is possible.
  • FIGS. 3 and 11 to 13 Another embodiment of the present invention will be described with reference to FIGS. 3 and 11 to 13.
  • members having the same functions as those in the first embodiment are denoted by the same reference numerals and description thereof is omitted.
  • the message system 100 In the message system 100 according to the first embodiment, only one message can be registered.
  • the message system of the second embodiment is configured to register a plurality of messages, and the utterance unit 18 ′ constructed in the control unit 11 ′ of the home appliance 10 ′ in the message system (see FIG. 3), The message probability Y (frequency) is adjusted (frequency adjustment) for each of a plurality of messages.
  • FIG. 11 shows an example of a message playback timing chart when there are a plurality of messages (messages A to C) by the utterance unit 18 '.
  • the utterance unit 18 ′ adjusts the message probability Y (frequency) for a certain time (for example, 10%) and increases it again (for example, 80%) after the certain time has elapsed. .
  • FIG. 12 shows the probability of message utterance when the door is opened at timing 1 in FIG. Note that the utterance probability due to the operation of the utterance button 15b is 100%.
  • the utterance unit 18 'performs random utterance with a probability of 100% when the utterance button 15b is operated and once every 10 times when the door is opened and closed.
  • the message probability Y which is the probability of uttering a message in the random utterance, uses the highest value among the messages A to C. At timing 1, using message probability Y80% of message A and message B, the message is uttered with a probability of 80%, and the content other than the message is uttered with the remaining 20%.
  • the message probability Y of message A and message B is set to 80%, and the message probability Y of message C is set to 10%.
  • Message A and Message B are each uttered with a probability of 80 / (80 + 80 + 10) (about 0.470), and message C is uttered with a probability of 10 / (80 + 80 + 10) (about 0.058).
  • FIG. 13 shows the probability of message utterance when the door is opened at timing 2 in FIG. Note that the utterance probability due to the operation of the utterance button 15b is 100%.
  • the utterance unit 18 'performs random utterance with a probability of 100% when the utterance button 15b is operated and once every 10 times when the door is opened and closed.
  • the message probability Y uses the highest value among the messages A to C.
  • the message probabilities Y of messages A to C are all set to 10%, so the message is uttered with a probability of 10%, and the contents other than the message are uttered with the remaining 90%.
  • the utterance unit 18 'utters messages A to C with a probability of 10 / (10 + 10 + 10) (about 0.333).
  • a configuration in which a plurality of messages can be registered and a configuration in which the first playback time of a message can be set in advance at the time of registration can be combined. In that case, if the number of messages registered in the device reaches the limit when the start time of a new message arrives, the message with the closest end date and time is deleted and a new message is registered. Good.
  • the message system 100 according to the first embodiment and the message system according to the second embodiment did not have a function of identifying the operator who reproduced the message.
  • the person authentication unit 19 is mounted and the utterance unit 18 '' constructed in the control unit 11 '' The operator can be identified with reference to the operator discrimination result by the person authentication unit 19.
  • the utterance unit 18 '' is the same as the operator who generated the event that triggers the utterance when the operator who generated the event that triggered the utterance is the same as the operator who generated the event that triggered the previous message. The same message is not played back.
  • the message operation is performed with the message probability Y set to 0% assuming that the message does not exist. Thereby, 100% becomes contents other than a message during random utterance.
  • the utterance unit 18 '' refers to the operator's determination result by the person authentication unit 19, and the operator who performed the operation this time has performed the message utterance before. Is determined for each registered message. For example, if it is determined that the operator is the same as the operator who has already played the message A, the message A is not present and only the message B and the message C are present for the operation performed by the operator. Perform the operation.
  • the message probability Y of the message B is 80%
  • the message probability Y of the message C is 10%
  • the message probability Y of the message A is 0% assuming that the message has already been spoken. Be treated.
  • the utterance unit 18 ′′ utters a message with a probability of 80% during random utterance using the message probability Y value 80% of the highest message B among the messages B and C, and the remaining 20% other than the message Speak the contents.
  • the probability of uttering message B is 80 / (80 + 10)
  • the probability of uttering message C is 10 / (80 + 10).
  • a personal authentication system using a camera or a voice recognition (voice print, keyword) device, or a configuration in which a fingerprint authentication mechanism is built in the speech button 15b can be used.
  • an authentication system such as an IC card can be used as long as it is configured to operate after authentication with an IC card or the like before using home appliances, such as an office.
  • the refrigerator is exemplified as the home appliances 10, 10 ′, 10 ′′, but here, home appliances other than the refrigerator will be described.
  • the operation of the utterance button can be said to be an event that triggers the message utterance common to each home appliance.
  • the basic operation that is indispensable to use an electronic device is an event that triggers message utterance.
  • operation start button operation start / pause / end
  • door washing machine lid
  • remote control button operation cooling / heating / automatic operation, etc.
  • opening / closing of doors and lids, and operation start button operation start / pause / end
  • the button operation (operation start / stop) of the remote controller, the button operation (operation start / stop) of the main body, and the like correspond to the above events.
  • changes in the operating state of electronic devices and changes in the surroundings of electronic devices can be said to be events that trigger message utterances.
  • a person is detected by an infrared sensor or a human sensor.
  • the dust sensor detects that the dust in the air has increased (the person does some activity in the room). It is estimated that the person has heard a message nearby).
  • a personal authentication system using a camera or a voice recognition (voice print, keyword) device, or a configuration in which a fingerprint authentication mechanism is built in the utterance button 15b can be commonly used for each home appliance.
  • operation start button can also be used.
  • an authentication system such as an IC (Integrated Circuit) card can be used as long as it is configured to operate after authentication with an IC card or the like before using home appliances, such as an office.
  • electric appliances that are operated after authentication with an IC card or the like before using home appliances include a paid coin laundry in an apartment, an office refrigerator, an office air conditioner, and the like.
  • NFC Near Field Communication
  • IC Integrated Circuit
  • MAC Media Access Control
  • UUID Universally Unique Control
  • a configuration in which authentication is performed by exchanging with a tag or the like can also be used for each home appliance.
  • the user is specified according to which preset is selected from the user setting presets of the driving course (the number of washings, the number of rinsings, the dehydration time, the presence / absence / time of drying, etc. can be set). It is also possible. In the case where the same preset is selected, it is assumed that the same user is operating, so that the same message is not spoken.
  • the user should be specified according to which preset has been selected from the user setting presets for the operation course (operating modes such as oven cooking, steaming cooking, and microwave oven, and operation time can be set). Is also possible. In the case where the same preset is selected, it is assumed that the same user is operating, so that the same message is not spoken.
  • Embodiment 5 Another embodiment of the present invention will be described with reference to FIG.
  • members having the same functions as those in Embodiments 1 to 4 are given the same reference numerals and explanation thereof is omitted.
  • the same message registered from the communication terminal device 30 can be reproduced in a plurality of home appliances 10 (10-1 to 10-4).
  • the communication terminal device 30, the wide area communication network 62, the relay station 40, and the like are omitted.
  • the utterance units 18 (18 ′, 18 ′′) of the home appliances 10-1 to 10-4 are not synchronized with each other, and the message reproduction timing charts described in the first to fourth embodiments, respectively.
  • each of the home appliances 10-1 to 10-4 can make the first message utterance and the second message utterance, and adjust the frequency of the message utterance.
  • the home appliance 10-1 when a message utterance is performed at the timing of message utterance 1-1 at home appliance 10-1, the home appliance 10-1 will continue to have a predetermined time thereafter. During this period, the message probability is reduced to 10%. However, the other home appliances 10-2 to 10-4 retain a message probability of 80%, and when a message utterance is made in each of the home appliances 10-2 to 10-4, the message probability is reduced to 10%. .
  • each home appliance 10 manages the playback timing of the message independently by operating a plurality of home appliances 10 installed in a home or office. This is because the user who listens to the message (the same message) from 10 is unlikely to be the same person.
  • each home appliance 10 manages the reproduction timing of the message independently, so that a plurality of messages can be more reliably used by using the home appliance 10 having a speech function such as a refrigerator, an air conditioner, and a washing machine. Can be told to members of.
  • the control unit 21 ′ causes the message utterance first time, message utterance 1-1, message utterance 2-
  • a message deletion unit that counts the number of messages uttered with a high message probability Y such as 1 and orders the deletion of messages to all the home appliances 10 when the total number of utterances at each home appliance 10 reaches a predetermined value.
  • a configuration combined with a cloud server 20 ′ capable of constructing 21′d is preferable.
  • the predetermined value that serves as a standard for ordering message deletion is, for example, the number of family members or the number of members in the office.
  • the same members can be counted by counting the number of message utterances, excluding the second message utterance, which is the first re-listening of message utterances, and message utterances 1-2, 2-2, etc. with low message probability Y It is possible to avoid counting repeated message utterances for. Thereby, when the utterance for the number of members (number of members) to be transmitted is completed, the message can be quickly deleted.
  • the cloud server 20 ′ may include a home or office. Members who may listen to messages using each home appliance 10 in an environment where a plurality of home appliances 10 are installed are registered in advance, and the message deletion unit 21′d of the cloud server 20 ′ receives from each home appliance 10 Based on the information, when all the registered members have heard messages from any of the home appliances 10, it is also possible to order all the home appliances 10 to delete the message. For example, in the case of a home, when all family members other than the family member who registered the message hear the message, the corresponding message is deleted from all the home appliances 10. By adopting such a configuration, it is possible to make sure that messages are evenly and reliably heard by a plurality of members constituting a group such as a family.
  • the control units 11, 11 ′, 11 ′′ of the home appliances 10, 10 ′, 10 ′′ and the control units 21, 21 ′ of the cloud servers 20, 20 ′ described in the first to fourth embodiments are integrated circuits (ICs). It may be realized by a logic circuit (hardware) formed on a chip) or the like, or may be realized by software using a CPU (Central Processing Unit).
  • ICs integrated circuits
  • CPU Central Processing Unit
  • control units 11, 11 ′, 11 ′′ of the home appliances 10, 10 ′, 10 ′′ and the control units 21, 21 ′ of the cloud servers 20, 20 ′ are software that realizes the respective functions.
  • the objective of this invention is achieved when a computer (or CPU) reads the said program from the said recording medium and runs it.
  • a “non-temporary tangible medium” such as a tape, a disk, a card, a semiconductor memory, a programmable logic circuit, or the like can be used.
  • the program may be supplied to the computer via an arbitrary transmission medium (such as a communication network or a broadcast wave) that can transmit the program.
  • the present invention can also be realized in the form of a data signal embedded in a carrier wave in which the program is embodied by electronic transmission.
  • the present invention is not limited to the above-described embodiments, and various modifications are possible, and the present invention also relates to embodiments obtained by appropriately combining technical means disclosed in different embodiments. Is included in the technical scope. Furthermore, a new technical feature can be formed by combining the technical means disclosed in each embodiment.
  • the electronic device (home appliance 10) performs a speaking operation when an occurrence of a predetermined event that triggers an utterance including a predetermined operation on the electronic device (home appliance 10) is detected.
  • the electronic device (home appliance 10) provided with the utterance unit (18) when the message to be reproduced exists, the utterance unit (18) reproduces the message as one of the utterances in the speaking operation.
  • the utterance unit reproduces the message as one of the utterances in the talking operation, so that the message is not performed without performing a special operation for reproducing the message. Can be surely heard.
  • the utterance unit (18) further utters according to a predetermined probability when it detects the occurrence of an event that triggers the utterance in the talking operation.
  • the utterance unit (18) always utters an event that triggers the utterance that has been detected for the first time after the message has existed. Even if the event is not set as described above, the message can be reproduced without fail by speaking.
  • the operator may feel noisy or annoying with respect to the talking operation, so that, for example, a setting is made to utter once in 10 times. It is preferable. However, even in that case, if there is a message that has never been played, the event that triggered the first occurrence of the message after the message has already been set is set to always speak. Even if it is not an event, it is possible to make the message heard more effectively by always speaking and replaying the message.
  • the utterance unit (18) reproduces the same message a plurality of times at different times.
  • the utterance unit (18) further changes the frequency of reproduction along the time axis when reproducing the same message a plurality of times. .
  • the utterance unit (18) temporarily decreases the frequency of reproducing the message, and then adjusts the frequency to increase the frequency again after a predetermined time has elapsed. (Embodiment 5 of the present invention).
  • the same member In electronic devices such as home appliances, it is easy for the same member to continuously generate an event that triggers utterance. Therefore, when the message is reproduced as described above, the message can be efficiently heard by a plurality of members by adjusting the frequency such that the reproduction frequency is once lowered and then raised again.
  • the electronic device (home appliance 10) further includes an authentication unit (person authentication unit 19) that determines an operator who has performed an operation on the electronic device, and the utterance unit (18) includes: When reproducing the same message a plurality of times, the operator who has generated the event that triggered the utterance is referred to by referring to the operator's discrimination result by the authentication unit (person authentication unit 19). In the case where the operator is the same as the operator who generated the event that triggered the playback, the same message may not be played back.
  • person authentication unit 19 person authentication unit 19
  • the message system (100) performs a speaking operation that utters when a predetermined event that triggers an utterance is detected, including a predetermined operation on the electronic device (home appliance 10).
  • a voice providing server (cloud server 20) that transmits and provides the content to be uttered to an electronic device (home appliance 10) provided with an utterance unit (18) to perform, and any electronic device according to each aspect of the present invention (Home appliance 10), and the voice providing server (cloud server 20) receives a registration request for a message reproduced in the electronic device (home appliance 10) from the communication terminal device (30), and from the communication terminal device.
  • the transmitted message is transmitted to the electronic device (home appliance 10) as one of the contents to be uttered in the talking operation.
  • the electronic device (home appliance 10), the voice providing server (cloud server 20), and the message system (100) may be realized by a computer.
  • the computer is connected to the electronic device (
  • the voice providing server (cloud server 20) and the message system (100) are realized by a computer by operating as each unit (software element) included in the home appliance 10), the voice providing server (cloud server 20), and the message system (100).
  • a program and a computer-readable recording medium on which the program is recorded also fall within the scope of the present invention.
  • the present invention can be used for an electronic device having a speech unit that performs a speech operation that speaks when an occurrence of a predetermined event that triggers speech including a predetermined operation on the electronic device is detected.

Abstract

The purpose of the present invention is to provide an electronic device and a message system capable of ensuring that a message is heard without requiring that a special operation for playing back the message be performed. The electronic device (household electrical appliance (10)) is provided with a speech unit (18) that performs a speaking action of producing speech at a predetermined probability when detecting the occurrence of a predetermined event which is treated as a trigger for producing speech, said predetermined event including a predetermined operation performed on the electronic device (household electrical appliance (10)). When a message to be played back is set, the speech unit (18) plays back the message as one of the utterances produced in the speaking action.

Description

電子機器および伝言システムElectronic equipment and message system
 本発明は、当該電子機器に対する所定の操作を含む発話のきっかけとなる予め定められた事象の発生を検知すると発話する機能を備えた電子機器および伝言システムに関するものである。 The present invention relates to an electronic device and a message system having a function of speaking when the occurrence of a predetermined event that triggers an utterance including a predetermined operation on the electronic device is detected.
 ユーザによりドアが開けられたり、ボタンが押されたり、稼働状態が変化したりといった、何らかのアクションが発生すると、それに応じて音声出力装置から音声を出力して発話する家電が既に存在する。そして、このような家電においては、ネットワークを介してサーバと接続され、サーバから受信した音声を出力するものもある。 When a user opens a door, pushes a button, or changes an operating state, a home appliance that already speaks by outputting a voice from the voice output device is already present. Such home appliances are connected to a server via a network and output sound received from the server.
 例えば、特許文献1には、冷蔵庫において、センターサーバから受信した音声信号や楽曲信号を、冷蔵庫本体の稼働状況あるいは環境状況などに応じて選択して出力する構成が開示されている。また、特許文献2には、家電に接続されるアダプタが、プロパティに対応する音声データをアプリケーションサーバから受信して記憶し、この音声データに応じた音声を、家電機器の音声出力装置から出力する構成が開示されている。 For example, Patent Document 1 discloses a configuration in which a voice signal or a music signal received from a center server is selected and output in a refrigerator according to the operating status or environmental status of the refrigerator body. Further, in Patent Document 2, an adapter connected to a home appliance receives and stores audio data corresponding to a property from an application server, and outputs audio corresponding to the audio data from an audio output device of the home appliance. A configuration is disclosed.
 一方、ネットワーク経由で音声にて伝言を家電(家庭用電子機器)に登録し、家電本体の操作によって再生する技術は、留守番電話などで一般的である。例えば、特許文献3には、携帯電話機などからネットワークを介して冷蔵庫などの伝言機能付き家電に音声による伝言を登録し、これが再生されるとその情報を、伝言を登録した携帯電話機にメール送信する構成が開示されている。なお、本明細書中、伝言を再生するとは、伝言を音声にて再生することである。 On the other hand, a technique of registering a message in a home appliance (home electronic device) by voice via a network and playing it by operating the home appliance is common in an answering machine. For example, in Patent Document 3, a voice message is registered from a mobile phone or the like to a home appliance with a message function such as a refrigerator via a network, and when this message is played, the information is mailed to the mobile phone that registered the message. A configuration is disclosed. In the present specification, playing a message means playing the message by voice.
日本国公開特許公報「特開2002-303482号公報(2002年10月18日公開)」Japanese Patent Publication “Japanese Patent Laid-Open No. 2002-303482 (published on Oct. 18, 2002)” 日本国公開特許公報「特開2008-046424号公報(2008年2月28日公開)」Japanese Patent Publication “Japanese Patent Laid-Open No. 2008-046424 (published on Feb. 28, 2008)” 日本国公開特許公報「特開2003-78525号公報(2003年3月14日公開)」Japanese Patent Publication “JP 2003-78525 A (published March 14, 2003)”
 しかしながら、従来の登録された伝言を家電にて再生する技術においては、登録された伝言を聞かせるための工夫が不足している。そのため、伝言を確実に聞かせることができない場合がといった問題がある。これについて詳しく説明する。 However, the conventional technology for playing back registered messages on home appliances lacks ingenuity for listening to registered messages. Therefore, there is a problem that the message cannot be heard reliably. This will be described in detail.
 従来の技術では、登録された伝言を聞くには、家電に設けられた再生ボタンを押すなどの特別な操作が必要である。このような伝言を聞くための操作を促すために、再生ボタンを点灯したり点滅させたりする工夫が施された家電もある。しかしながら、この場合でも、視覚的に伝言が登録されていることをメンバーに知らせることはできても、再生ボタンが操作されないかぎり、伝言を聞かせることはできない。そのため、伝言を聞くための操作を知らないメンバー(例えば小さな子供)や、操作は知っていても再生ボタンを操作しないメンバーには、伝言を聞かせることができなかった。 In conventional technology, special operations such as pressing the play button provided on home appliances are required to listen to registered messages. Some home appliances have been devised to light up or blink a playback button in order to prompt an operation for listening to such a message. However, even in this case, even if the member can visually notify that the message is registered, the message cannot be heard unless the play button is operated. Therefore, members who do not know the operation for listening to the message (for example, a small child) or members who know the operation but do not operate the play button cannot hear the message.
 本発明は、上記課題に鑑みなされたものであって、その目的は、伝言を再生するための特別な操作を行わなくても伝言を確実に聞かせることができる電子機器および伝言システムを提供することにある。 The present invention has been made in view of the above problems, and an object of the present invention is to provide an electronic apparatus and a message system that can reliably listen to a message without performing a special operation for reproducing the message. There is.
 上記の課題を解決するために、本発明の一態様に係る電子機器は、当該電子機器に対する所定の操作を含む発話のきっかけとなる予め定められた事象の発生を検知すると発話する、話しかけ動作を行う発話部を備えた電子機器であって、前記発話部は、再生すべき伝言が存在する場合、該伝言を前記話しかけ動作における発話の1つとして再生することを特徴とする。 In order to solve the above-described problem, an electronic device according to an aspect of the present invention performs a speaking operation that speaks when an occurrence of a predetermined event that triggers an utterance including a predetermined operation on the electronic device is detected. An electronic device including an utterance section to be performed, wherein the utterance section reproduces the message as one of utterances in the speaking operation when there is a message to be reproduced.
 本発明の一態様に係る電子機器によると、伝言を再生するための特別な操作を行わなくても伝言を確実に聞かせることができるという効果を奏する。 The electronic device according to one aspect of the present invention has an effect that the message can be surely heard without performing a special operation for reproducing the message.
本発明の実施の一形態にかかる伝言システムの概略構成を示す図である。It is a figure which shows schematic structure of the message system concerning one Embodiment of this invention. 上記伝言システムにおけるクラウドサーバの概略構成を示す図である。It is a figure which shows schematic structure of the cloud server in the said message system. 上記伝言システムにおける家電の概略構成を示す図である。It is a figure which shows schematic structure of the household appliance in the said message system. 上記家電の発話部による話しかけ動作における、発話のきっかけとなる事象毎の発話確率と発話内容を示す図である。It is a figure which shows the speech probability and speech content for every event used as the trigger of speech in the speech operation | movement by the speech part of the said household appliance. 上記家電の発話部による話しかけ動作における、伝言以外の発話内容の具体例を示す図である。It is a figure which shows the specific example of the utterance content other than a message in the talking operation | movement by the utterance part of the said household appliance. 上記家電の発話部による話しかけ動作における、伝言の発話内容の具体例を示す図である。It is a figure which shows the specific example of the utterance content of the message in the talking operation | movement by the utterance part of the said household appliance. 上記家電の発話部による話しかけ動作における、伝言再生タイミングチャートである。It is a message reproduction | regeneration timing chart in the talking operation | movement by the utterance part of the said household appliance. 上記家電の発話部による話しかけ動作における、1回目の伝言発話のきっかけとなる事象を示す図である。It is a figure which shows the event used as the trigger of the 1st message utterance in the talking operation | movement by the utterance part of the said household appliance. 上記家電の発話部による話しかけ動作における、伝言発話の確率を示す図である。It is a figure which shows the probability of a message utterance in the talking operation | movement by the utterance part of the said household appliance. 上記家電の発話部による話しかけ動作における、伝言発話の確率を示す図である。It is a figure which shows the probability of a message utterance in the talking operation | movement by the utterance part of the said household appliance. 本発明の実施のその他の形態にかかる伝言システムにおける家電の発話部による話しかけ動作における、複数の伝言が存在する場合の伝言再生タイミングチャートである。It is a message reproduction | regeneration timing chart in case the some message exists in the talking operation | movement by the speech part of the household appliance in the message system concerning the other form of implementation of this invention. 上記家電の発話部による話しかけ動作における、図11に示すタイミング1でドアを開けた場合の伝言発話の確率を示す図である。It is a figure which shows the probability of the message utterance when the door is opened at the timing 1 shown in FIG. 上記家電の発話部による話しかけ動作における、図11に示すタイミング2でドアを開けた場合の伝言発話の確率を示す図である。It is a figure which shows the probability of the message utterance at the time of the timing 2 shown in FIG. 11 in the talking operation | movement by the utterance part of the said household appliance. 本発明の実施のさらにその他の形態にかかる伝言システムにおける家電の概略構成を示す図である。It is a figure which shows schematic structure of the household appliance in the message system concerning the further another form of implementation of this invention. 本発明の実施のさらにその他の形態にかかる伝言システムにおける、複数の家電に同一の伝言を家電の概略構成を示す図である。In the message system concerning the further another form of implementation of this invention, it is a figure which shows schematic structure of a household appliance to the same message to several household appliances.
 〔実施の形態1〕
 以下、本発明の一実施形態について図1~10に基づいて説明すれば以下の通りである。
[Embodiment 1]
Hereinafter, an embodiment of the present invention will be described with reference to FIGS.
 (伝言システム100の構成)
 図1は、本実施の形態に係る伝言システム100の概略構成を示す図である。図1に示すように、伝言システム100は、ユーザ宅50に設置されている家電(電子機器)10(10-1,10-2,10-3,10-4)と、クラウドサーバ(音声提供サーバ)20と、通信端末装置30(30-1,30-2,30-3)とが広域通信ネットワーク62を介して接続することで構成されている。
(Configuration of message system 100)
FIG. 1 is a diagram showing a schematic configuration of a message system 100 according to the present embodiment. As shown in FIG. 1, the message system 100 includes a home appliance (electronic device) 10 (10-1, 10-2, 10-3, 10-4) installed in a user's home 50 and a cloud server (voice provision). Server) 20 and communication terminal device 30 (30-1, 30-2, 30-3) are connected via a wide area communication network 62.
 家電10は、該家電10に対する所定の操作を含む発話のきっかけとなる予め定められた事象の発生を検知すると発話する、話しかけ動作を行う機能を有している。また、家電10は、広域通信ネットワーク62に接続され、広域通信ネットワーク62を介して制御できるいわゆるネットワーク家電である。なお、本実施の形態では、広域通信ネットワーク62への接続機能を持たない家電本体に、遠隔操作を可能とする通信機能部分を有する家電アダプタ5(5-1,5-2,5-3,5-4)を接続することで、ネットワーク家電10としている構成を例示するが、家電本体内部に通信機能部分が予め組み込まれた構成であってもよい。 The home appliance 10 has a function of performing a talking operation that speaks when an occurrence of a predetermined event that triggers an utterance including a predetermined operation on the home appliance 10 is detected. The home appliance 10 is a so-called network home appliance that is connected to the wide-area communication network 62 and can be controlled via the wide-area communication network 62. In the present embodiment, a home appliance adapter 5 (5-1, 5-2, 5-3, 5) having a communication function portion that enables remote operation to a home appliance main body that does not have a connection function to the wide area communication network 62. 5-4) is illustrated as an example of the configuration of the network home appliance 10, but a configuration in which a communication function part is incorporated in the home appliance main body in advance may be used.
 クラウドサーバ20は、通信端末装置30と家電10(詳細には家電アダプタ5)とを対応付けて、その組み合わせを登録管理している。クラウドサーバ20に組み合わせが登録されることで、通信端末装置30は、クラウドサーバ20を介して、対応付けられた家電10を遠隔操作することはできる。通信端末装置30には、自身と対応付けられている家電10に関する情報が、クラウドサーバ20を介して送信される。 The cloud server 20 associates the communication terminal device 30 with the home appliance 10 (specifically, the home appliance adapter 5), and registers and manages the combination. By registering the combination in the cloud server 20, the communication terminal device 30 can remotely operate the associated home appliance 10 via the cloud server 20. Information regarding the home appliance 10 associated with itself is transmitted to the communication terminal device 30 via the cloud server 20.
 通信端末装置30は、1台につき、家電10を複数台、遠隔操作することができる。また、1つの家電10を、複数台の通信端末装置30にて遠隔操作することができる。このような通信端末装置30としては、遠隔操作のためのアプリケーションがダウンロードされているスマートフォンやタブレット端末などを挙げることができる。 The communication terminal device 30 can remotely control a plurality of home appliances 10 per unit. One home appliance 10 can be remotely operated by a plurality of communication terminal devices 30. Examples of such a communication terminal device 30 include a smartphone or a tablet terminal in which an application for remote operation is downloaded.
 そして、本実施の形態において、通信端末装置30は、伝言登録機能を有しており、家電10にて再生させたい伝言を遠隔操作にて登録することができる。なお、伝言の音声データの登録場所(保存場所)は、クラウドサーバ20であっても家電10であってもその両方であってもよい。本実施の形態では、伝言の音声データは、一旦、クラウドサーバ20に保存され、保存された音声データが、クラウドサーバ20から家電10に送信されて家電10に保存される構成を例示する。なお、家電10に保存されるとは、家電アダプタ5の記憶部に保存される場合を含む。 And in this Embodiment, the communication terminal device 30 has a message registration function, and can register the message which wants to reproduce | regenerate with the household appliance 10 by remote control. The registration location (save location) of the message voice data may be the cloud server 20, the home appliance 10, or both. In the present embodiment, the voice data of the message is temporarily stored in the cloud server 20, and the stored voice data is transmitted from the cloud server 20 to the home appliance 10 and stored in the home appliance 10. In addition, it preserve | saves in the household appliance 10 includes the case where it preserve | saves in the memory | storage part of the household appliance adapter 5.
 一方、ユーザ宅50には、狭域通信ネットワークである無線LAN(Wireless Local Area Network)が整備されており、無線LANの中継局40は、インターネットを含む広域通信ネットワーク62と接続されている。中継局40は、例えばWiFi(登録商標)ルータやWiFiアクセスポイントなどの通信機器である。本実施の形態では、広域通信ネットワーク62としてインターネットを含む構成を例示しているが、電話回線網、移動体通信網、CATV(CAble TeleVision)通信網、衛星通信網などを利用することもできる。 On the other hand, a wireless LAN (Wireless Local Area Network), which is a narrow area communication network, is provided in the user home 50, and the relay station 40 of the wireless LAN is connected to a wide area communication network 62 including the Internet. The relay station 40 is a communication device such as a WiFi (registered trademark) router or a WiFi access point. In the present embodiment, a configuration including the Internet is exemplified as the wide area communication network 62, but a telephone line network, a mobile communication network, a CATV (CAble TeleVision) communication network, a satellite communication network, or the like can also be used.
 クラウドサーバ20とユーザ宅50に設置された家電10(詳細には家電アダプタ5)とは、広域通信ネットワーク62および無線LANの中継局40を介して通信可能となっている。また、クラウドサーバ20と通信端末装置30とは、広域通信ネットワーク62を介して通信可能になっている。通信端末装置30と広域通信ネットワーク62におけるインターネットとの間は、3G(3rd Generation)、LTE(Long Term Evolution)や、宅内あるいは公衆のWiFiアクセスポイントなどを利用して接続される。また、家電10(詳細には家電アダプタ5)と通信端末装置30はいずれも無線通信機器であり、広域通信ネットワーク62を介することなく、中継局40を介して相互に通信することもできる。 The cloud server 20 and the home appliance 10 installed in the user's home 50 (specifically, the home appliance adapter 5) can communicate with each other via the wide area communication network 62 and the wireless LAN relay station 40. Further, the cloud server 20 and the communication terminal device 30 can communicate with each other via the wide area communication network 62. The communication terminal device 30 and the Internet in the wide area communication network 62 are connected by using 3G (3rd generation), LTE (Long Termination Evolution), a home or public WiFi access point, and the like. The home appliance 10 (specifically, the home appliance adapter 5) and the communication terminal device 30 are both wireless communication devices, and can communicate with each other via the relay station 40 without using the wide area communication network 62.
 なお、図1では、家電10として、エアコン(空気調和機)10-1,オーブンレンジ10-2,冷蔵庫10-3,洗濯機10-4を例示し、3台の通信端末装置30-1,30-2,30-3を例示しているが、種類や台数はこれに限定されるものではない。また、伝言システム100に含まれるユーザ宅50の数もこれに限定されるものではない。 In FIG. 1, the home appliance 10 is exemplified by an air conditioner (air conditioner) 10-1, a microwave oven 10-2, a refrigerator 10-3, and a washing machine 10-4, and three communication terminal devices 30-1, Although 30-2 and 30-3 are illustrated, the types and the number of units are not limited to these. Further, the number of user homes 50 included in the message system 100 is not limited to this.
 (クラウドサーバ20の構成)
 図2は、伝言システム100におけるクラウドサーバ20の概略構成を示すブロック図である。クラウドサーバ20は、各家電10を管理するサーバであり、図2に示すように、制御部21、記憶部22および通信部23を備えている。
(Configuration of cloud server 20)
FIG. 2 is a block diagram showing a schematic configuration of the cloud server 20 in the message system 100. The cloud server 20 is a server that manages each home appliance 10, and includes a control unit 21, a storage unit 22, and a communication unit 23 as shown in FIG.
 制御部21は、例えば、CPU(Central Processing Unit)や専用プロセッサなどの演算処理部などにより構成されるコンピュータ装置からなり、クラウドサーバ20の各部の動作を制御するブロックである。 The control unit 21 is composed of a computer device including an arithmetic processing unit such as a CPU (Central Processing Unit) or a dedicated processor, and is a block that controls the operation of each unit of the cloud server 20.
 制御部21は、家電10の後述する発話部18(図3参照)がランダム発話に用いる音声データを家電10に提供する音声提供部21aとしての機能を有する。音声提供部21aは、音声合成機能に基づいて音声データを作成したり、予め録音された音声データの中から選択したりして、家電10に提供する音声データを準備する。ここで、制御部21は、広域通信ネットワーク62を経由して受信した通信端末装置30からのデータや、広域通信ネットワーク62を経由して他のサーバ等から取得した情報(例えば、ウエザー情報)に基づいて音声データを作成したり、選択したりする。制御部21は、準備した音声データを、通信部23を制御して家電10に送信する。 The control unit 21 has a function as a voice providing unit 21a that provides the home appliance 10 with voice data used for a random utterance by a later-described utterance unit 18 (see FIG. 3) of the home appliance 10. The voice providing unit 21a prepares voice data to be provided to the home appliance 10 by creating voice data based on the voice synthesis function or selecting from voice data recorded in advance. Here, the control unit 21 uses data received from the communication terminal device 30 via the wide area communication network 62 or information (for example, weather information) acquired from other servers via the wide area communication network 62. Create or select audio data based on it. The control unit 21 transmits the prepared audio data to the home appliance 10 by controlling the communication unit 23.
 また、制御部21は、通信端末装置30から家電10に対する伝言音声の登録要求を受け付け、通信端末装置30から伝言(伝言音声)の音声データを受信すると、該音声データをランダム発話用の音声データと同様にして家電10に送信する。 When the control unit 21 receives a message voice registration request for the home appliance 10 from the communication terminal device 30 and receives voice data of a message (message voice) from the communication terminal device 30, the control unit 21 converts the voice data into voice data for random utterance. It transmits to the household appliance 10 similarly.
 記憶部22は、クラウドサーバ20で用いられる各種情報(データ)を記憶するブロックである。記憶部22は、制御部21が音声データを作成したり選択したりするために必要とするデータの他、通信端末装置30から受信した伝言の音声データや、家電10の状態を示す状態情報などを、家電10毎に記憶したDB(Data Base)22aなどを有している。DB22aにより、クラウドサーバ20からの家電10毎の個別の制御が可能となる。 The storage unit 22 is a block that stores various information (data) used in the cloud server 20. The storage unit 22 includes data necessary for the control unit 21 to create and select audio data, voice data of messages received from the communication terminal device 30, state information indicating the state of the home appliance 10, and the like Are stored for each home appliance 10 (Data Base) 22a. The DB 22a enables individual control for each home appliance 10 from the cloud server 20.
 通信部23は、広域通信ネットワーク62を介して家電アダプタ5と相互通信を行うブロックである。通信部23は、また、広域通信ネットワーク62を介して通信端末装置30とも相互通信を行う。 The communication unit 23 is a block that performs mutual communication with the home appliance adapter 5 via the wide area communication network 62. The communication unit 23 also performs mutual communication with the communication terminal device 30 via the wide area communication network 62.
 (家電10の構成)
 家電10は、例えば、冷蔵庫、エアコン(空気調和機)、洗濯機、オーブンレンジや炊飯器等の調理器具、空気清浄機、照明装置、給湯機器、撮影機器、各種AV(Audio-Visual)機器、各種家庭用ロボット(例えば、掃除ロボット、家事支援ロボット、動物型ロボット等)等である。
(Configuration of home appliance 10)
The home appliance 10 includes, for example, a refrigerator, an air conditioner (air conditioner), a washing machine, a cooking device such as a microwave oven and a rice cooker, an air purifier, a lighting device, a hot water supply device, a photographing device, various AV (Audio-Visual) devices, Various home robots (for example, cleaning robots, housework support robots, animal type robots, etc.).
 家電10は、クラウドサーバ20からの操作信号(命令)を含む各種データを受信する。クラウドサーバ20から受信するデータには、クラウドサーバ20自体からのものに加え、通信端末装置30からのものも含まれる。また、家電10は、家電10に関する情報をクラウドサーバ20に送信する。 The home appliance 10 receives various data including operation signals (commands) from the cloud server 20. Data received from the cloud server 20 includes data from the communication terminal device 30 in addition to data from the cloud server 20 itself. Further, the home appliance 10 transmits information related to the home appliance 10 to the cloud server 20.
 図3は、伝言システム100における家電10の概略構成を示すブロック図である。家電10は、図3に示すように、制御部11、記憶部12、通信部13、音声出力装置14、操作パネル15、状態検知部16および機器本体部17を備えている。 FIG. 3 is a block diagram illustrating a schematic configuration of the home appliance 10 in the message system 100. As shown in FIG. 3, the home appliance 10 includes a control unit 11, a storage unit 12, a communication unit 13, an audio output device 14, an operation panel 15, a state detection unit 16, and a device main body unit 17.
 制御部11は、家電10の各部の動作を統括的に制御するブロックである。制御部11は、例えば、CPUや専用プロセッサなどの演算処理部などにより構成されるコンピュータ装置から成る。制御部11は、記憶部12に記憶されている家電10における各種制御を実施するためのプログラムを読み出して実行することで、家電10の動作を統括的に制御する。 The control unit 11 is a block that comprehensively controls the operation of each unit of the home appliance 10. For example, the control unit 11 includes a computer device including an arithmetic processing unit such as a CPU or a dedicated processor. The control unit 11 comprehensively controls the operation of the home appliance 10 by reading and executing a program for performing various controls in the home appliance 10 stored in the storage unit 12.
 また、制御部11は、家電10に対する所定の操作を含む発話のきっかけとなる予め定められた事象の発生を検知すると発話する、話しかけ動作を行う発話部18としての機能を有する。発話部18が行う発話とは、発話内容の音声データを記憶部12より読み出して音声信号に変換し、該音声信号を音声出力装置14に出力して音声出力装置14より音声データに応じた音声を出力させることである。 In addition, the control unit 11 has a function as the uttering unit 18 that performs a speaking operation that utters when an occurrence of a predetermined event that triggers an utterance including a predetermined operation on the home appliance 10 is detected. The utterance performed by the utterance unit 18 means that the voice data of the utterance content is read from the storage unit 12 and converted into a voice signal, the voice signal is output to the voice output device 14 and the voice corresponding to the voice data is output from the voice output device 14. Is output.
 そして、本実施の形態においては、家電10の特徴的構成として、発話部18は、再生すべき伝言が存在する場合、該伝言を話しかけ動作における発話の1つとして再生する。より具体的には、話しかけ動作におけるランダム発話の1つとして再生する。ランダム発話とは、複数種類あるランダム発話用の音声データのうちの一つをランダムに発話することである。伝言が存在する場合、このランダム発話の中の1つとして伝言が発話される。以下、伝言を発話の1つとして再生することを伝言発話(伝言の発話)と称する。さらに、本実施の形態において、発話部18は、時期を変えて同一の伝言を複数回再生するように構成されており、しかも、同一の伝言を再生する頻度を時間軸に沿って変化させるようになっている。これについては後述する。 In the present embodiment, as a characteristic configuration of the home appliance 10, when there is a message to be reproduced, the utterance unit 18 reproduces the message as one of the utterances in the talking operation. More specifically, it is reproduced as one of random utterances in the talking operation. Random utterance is to randomly utter one of a plurality of types of audio data for random utterance. When there is a message, the message is uttered as one of the random utterances. Hereinafter, reproducing a message as one of utterances is referred to as a message utterance (message utterance). Further, in the present embodiment, the utterance unit 18 is configured to reproduce the same message a plurality of times at different times, and to change the frequency of reproducing the same message along the time axis. It has become. This will be described later.
 記憶部12は、家電10で用いられる各種情報を記憶するブロックであり、クラウドサーバ20から受信した、伝言の音声データやランダム発話用の音声データを記憶する。また、本実施の形態では、記憶部12は、家電本体の出荷時から基本的な発話内容の音声データも記憶しており、発話部18は、クラウドサーバ20から受信したランダム発話用の音声データおよび伝言の音声データ、並びに基から記憶していた音声データを用いて、話しかけ動作を行う。なお、発話部18が発話を行うきっかけとなる予め定められた事象や、該事象発生時の発話の確率、発話内容の選択、発話内容の具体例等については、後述する。 The storage unit 12 is a block that stores various types of information used in the home appliance 10 and stores message voice data and random utterance voice data received from the cloud server 20. In the present embodiment, the storage unit 12 also stores voice data of basic utterance contents from the time of shipment of the home appliance body, and the utterance unit 18 receives voice data for random utterances received from the cloud server 20. Talking is performed using the voice data of the message and the voice data stored from the base. A predetermined event that triggers the utterance by the utterance unit 18, the probability of the utterance when the event occurs, selection of the utterance content, a specific example of the utterance content, and the like will be described later.
 通信部13は、広域通信ネットワーク62を介してクラウドサーバ20と相互通信を行うブロックである。なお、本実施形態のように、家電本体に家電アダプタ5を接続することでネットワーク化されている家電10の場合、制御部11および記憶部12には、家電アダプタ5が備える制御部および記憶部が含まれる。また、通信部13は、家電アダプタ5に備えられており、家電本体と家電アダプタ5との間は、USB(Universal Serial Bus)コネクタによる接続などで、相互通信可能に構成されている。 The communication unit 13 is a block that performs mutual communication with the cloud server 20 via the wide area communication network 62. In addition, in the case of the household appliance 10 networked by connecting the household appliance adapter 5 to a household appliance main body like this embodiment, in the control part 11 and the memory | storage part 12, the control part and memory | storage part with which the household appliance adapter 5 is provided. Is included. Moreover, the communication part 13 is provided in the household appliance adapter 5, and it is comprised so that mutual communication is possible between the household appliance main body and the household appliance adapter 5 by the connection by a USB (Universal (Serial) Bus) connector.
 操作パネル15は、家電10に関する各種情報を表示すると共に、家電10に対する指示入力を可能にするユーザインターフェースである。操作パネル15には、通知ランプ15aと発話ボタン15bが備えられている。通知ランプ15aは、家電10が発話すべき内容が存在する場合に点灯(または点滅)する。通知ランプ15aは、一回も再生されていない伝言が存在する場合にも点灯する。 The operation panel 15 is a user interface that displays various types of information related to the home appliance 10 and enables input of instructions to the home appliance 10. The operation panel 15 is provided with a notification lamp 15a and an utterance button 15b. The notification lamp 15a is lit (or flashes) when there is content that the home appliance 10 should speak. The notification lamp 15a is also turned on when there is a message that has never been reproduced.
 発話ボタン15bは、押下されることで、発話部18に発話させるボタンである。通知ランプ15aが点灯している状態で発話ボタン15bを押下することで、発話部18に発話すべき内容を発話させることができる。一回も再生されていない伝言も、発生すべき内容の1つであるので、発話ボタン15bを押下することで、発話部18に伝言を発話させることができる。伝言の存在を家族等のメンバーに効率よく気付かせるために、通知ランプ15aの点灯色や点灯パターンを、伝言と伝言以外の発話すべき内容とで異ならせるようにしてもよい。通知ランプ15aは、発話すべき内容が発話部18にて発話されると、消灯する。 The utterance button 15b is a button that causes the utterance unit 18 to utter when pressed. By pressing the utterance button 15b while the notification lamp 15a is lit, it is possible to cause the utterance unit 18 to utter the content to be uttered. Since a message that has never been played is one of the contents to be generated, the message can be uttered by the utterance unit 18 by pressing the utterance button 15b. In order to efficiently notice the presence of a message to a member such as a family member, the lighting color or lighting pattern of the notification lamp 15a may be made different between the message and the content to be uttered other than the message. The notification lamp 15 a is turned off when the content to be uttered is uttered by the utterance unit 18.
 一方、通知ランプ15aが非点灯の状態で発話ボタン15bを押下することで、発話部18にランダム発話を行わせることができる。但し、1回目の伝言発話がなされてから一定時間が経過するまでの間である伝言聞き直し期間においては、発話部18はランダム発話は行わず、伝言を発話する。これについては後述する。なお、ここでは別体に設けたが、通知ランプ15aと発話ボタン15bとは一体に構成してもよい。 On the other hand, by pressing the utterance button 15b while the notification lamp 15a is not lit, the utterance unit 18 can make a random utterance. However, during the message re-listening period from when the first message utterance is made until a certain time elapses, the utterance unit 18 does not perform random utterance but utters the message. This will be described later. Here, although provided separately, the notification lamp 15a and the speech button 15b may be configured integrally.
 状態検知部16は、家電10の状態を検知するブロックである。家電10の状態としては、例えば、設定状況、動作状況等が挙げられる。また、家電10の状態に、家電10の置かれた状態、すなわち周囲環境に関する環境情報が含まれていてもよい。 The state detection unit 16 is a block that detects the state of the home appliance 10. Examples of the state of the home appliance 10 include a setting state and an operating state. Further, the state of the home appliance 10 may include a state where the home appliance 10 is placed, that is, environmental information related to the surrounding environment.
 (発話部10による伝言再生)
 以下において、家電10として冷蔵庫を例示して、発話部18による伝言再生(伝言発話)について詳細に説明する。冷蔵庫の場合、話しかけ動作における発話のきっかけとなる事象として、冷蔵庫に対する基本的な操作であるドア(野菜室や冷凍式などの引き出し式収納庫を含む)の開閉操作を初めとして、発話ボタン15bの押下操作、状態検知部16による異常検知などが設定されている。状態検知部16における異常検知としては、庫内温度の異常や、ドアが所定時間を超えて開いたままとなっている異常などがある。これらのうち、ドアの開閉操作および発話ボタン15bの押下操作が、ランダム発話のきっかけとなる。
(Message playback by utterance unit 10)
Below, a refrigerator is illustrated as the household appliance 10, and the message reproduction (message utterance) by the utterance part 18 is demonstrated in detail. In the case of the refrigerator, as an event that triggers the utterance in the talking operation, the opening / closing operation of a door (including a drawer storage such as a vegetable room or a freezing type), which is a basic operation for the refrigerator, is started. A pressing operation, abnormality detection by the state detection unit 16, and the like are set. Examples of the abnormality detection in the state detection unit 16 include an abnormality in the internal temperature and an abnormality in which the door remains open for a predetermined time. Among these, the door opening / closing operation and the speech button 15b pressing operation trigger the random speech.
 発話部18は、再生すべき伝言が存在する場合は、該伝言を話しかけ動作における発話の1つとして再生する。このように、話しかけ動作における発話の1つとして伝言を再生することで、冷蔵庫に備えられた音声出力装置14を用いて、伝言再生のための特別な操作を行わせることなく伝言を確実に聞かせることができる。また、発話部18は、時期を変えて同一の伝言を複数回再生する。これにより、家族等の団体を構成する複数のメンバーに伝言を聞かせることができる。 When there is a message to be reproduced, the utterance unit 18 reproduces the message as one of the utterances in the talking operation. In this way, by reproducing the message as one of the utterances in the talking operation, the voice output device 14 provided in the refrigerator can be used to reliably hear the message without performing a special operation for message reproduction. Can. The utterance unit 18 reproduces the same message a plurality of times at different times. Thereby, a message can be heard to the several member which comprises groups, such as a family.
 発話部18は、話しかけ動作において、発話のきっかけとなる事象の発生を検知すると予め定められた発話確率Xに従って発話を行う。発話確率Xとは、操作を行った場合に発話する確率であり、発話を行うきっかけとなる事象に関連付けて設定されている。これについて、図4を用いて説明する。図4は、発話部18による話しかけ動作の発話のきっかけとなる事象毎の発話確率Xと発話内容を示す図である。 The utterance unit 18 utters according to a predetermined utterance probability X when detecting the occurrence of an event that triggers the utterance in the talking operation. The utterance probability X is a probability of uttering when an operation is performed, and is set in association with an event that triggers utterance. This will be described with reference to FIG. FIG. 4 is a diagram showing the utterance probability X and the utterance content for each event that triggers the utterance of the talking operation by the utterance unit 18.
 図4に示すように、例えば、発話ボタン15bを押下する操作では、発話確率Xは100%に設定されている。発話確率X100%の場合、発話部18は必ず発話する。発話の内容は、通知ランプ15a点灯(または点滅)時であれば、発話すべき内容となり、伝言が存在する場合は、伝言となる。一方、通知ランプ15a非点灯時であれば、伝言聞き直し期間における伝言発話を除いてランダム発話となる。伝言が存在する場合は、伝言確率Y(頻度)に従い、ランダム発話の中で伝言を再生する。伝言確率(頻度)Yとは、ランダム発話において伝言の内容が発話される確率である。伝言発話1回目から所定時間(例えば2分30秒)経過するまでの間の伝言聞き直し期間では、発話部18は、通知ランプ15aが非点灯であっても、伝言を発話する。 As shown in FIG. 4, for example, in the operation of pressing the utterance button 15b, the utterance probability X is set to 100%. When the utterance probability is 100%, the utterance unit 18 always utters. The content of the utterance is the content to be uttered when the notification lamp 15a is lit (or flashing), and the message when there is a message. On the other hand, when the notification lamp 15a is not lit, random utterances are performed except for message utterances during the message re-reading period. When there is a message, the message is reproduced in a random utterance according to the message probability Y (frequency). The message probability (frequency) Y is the probability that the content of the message is uttered in a random utterance. In the message re-listening period from the first message utterance to the elapse of a predetermined time (for example, 2 minutes and 30 seconds), the utterance unit 18 utters the message even if the notification lamp 15a is not lit.
 一方、冷蔵庫のドアの開閉操作では、発話確率Xは、1回も再生されていない伝言が存在する(未再生伝言有)場合は100%に設定され、1回も再生されていない伝言が存在しない(未再生伝言無)場合は例えば10%に設定されている。未再生伝言有では、発話部18は必ず伝言を発話する。未再生伝言無では、発話部18は10回の開閉動作に対し1回ランダム発話を行い、このとき、伝言が存在する場合は、上述したように、伝言確率Y(頻度)に従い、ランダム発話の中で伝言を再生する。 On the other hand, in the opening / closing operation of the refrigerator door, the utterance probability X is set to 100% when there is a message that has never been played back (there is an unplayed message), and there is a message that has not been played back once. If not (no message is not reproduced), for example, 10% is set. When there is an unreproduced message, the utterance unit 18 always utters a message. When there is no unreproduced message, the utterance unit 18 performs one random utterance for ten opening / closing operations. At this time, if there is a message, as described above, according to the message probability Y (frequency), the random utterance Play the message in.
 また、発話確率Xは、庫内温度の異常や、ドアが所定時間を超えて開いたままとなっている異常などを検知した場合も100%に設定されている。この場合、発話部18は、発話すべき内容として、異常を知らせる内容を発話する。 Also, the utterance probability X is set to 100% when an abnormality in the internal temperature or an abnormality in which the door remains open for a predetermined time is detected. In this case, the utterance unit 18 utters content notifying abnormality as content to be uttered.
 図5は、冷蔵庫の発話部18による話しかけ動作における伝言以外の発話内容の具体例を示す図である。クラウドサーバ20は、前述したように、広域通信ネットワーク62を経由して他のサーバ等から取得した情報に基づいて発話内容の音声データを作成したり選択したりして冷蔵庫に提供するので、「季節の食材アドバイス」や「天気の話題」などに示されるように、季節や天気に合った適切な内容の発話が可能となる。ランダム発話では、このように複数種類あるランダム発話用の内容の何れか1つがランダムに発話される。 FIG. 5 is a diagram showing a specific example of the utterance contents other than the message in the talking operation by the utterance unit 18 of the refrigerator. As described above, the cloud server 20 creates or selects voice data of utterance contents based on information acquired from another server or the like via the wide area communication network 62 and provides it to the refrigerator. As shown in “seasonal food advice”, “weather topic”, etc., it is possible to utter utterances appropriate to the season and weather. In the random utterance, any one of a plurality of types of contents for random utterance is uttered at random.
 一方、図6は、冷蔵庫の発話部18による話しかけ動作における伝言の発話内容の具体例を示す図である。図6に示すように、初回伝言発話時と発話ボタン15bの操作による伝言発話時には、例えば「○時○分に預かったメッセージだよ」との伝言を紹介するメッセージに続けて伝言を再生する(タイプ1)。一方、2回目以降の伝言発話時には、例えば「今日預かったメッセージだよ、もう一回言うね」といった初回の伝言再生ではないことを伝えるメッセージに続けて伝言を再生する(タイプ2)。 On the other hand, FIG. 6 is a diagram showing a specific example of the message utterance content in the talking operation by the utterance unit 18 of the refrigerator. As shown in FIG. 6, at the time of the first message utterance and at the time of message utterance by operating the utterance button 15b, for example, the message is reproduced following the message that introduces the message “It is a message kept at ○ hour ○ minute” ( Type 1). On the other hand, at the time of the second and subsequent message utterances, for example, the message is reproduced following the message that indicates that it is not the first message reproduction, such as “This message has been deposited today, I will say it again” (type 2).
 図7は、冷蔵庫の発話部18における伝言再生タイミングチャートの一例である。図7に示すように、1回目の伝言発話が行われるまでは、伝言確率Y(頻度)は100%に設定されている。これにより、発話部18は、ランダム発話で必ず伝言を発話する。また、1回目の伝言発話を行うまでの間、ドア開閉による発話確率Xも例外的に100%に設定されている。これにより、発話部18は、ドアの開閉操作によっても、必ず伝言を発話する。 FIG. 7 is an example of a message reproduction timing chart in the utterance unit 18 of the refrigerator. As shown in FIG. 7, the message probability Y (frequency) is set to 100% until the first message utterance is performed. Thereby, the utterance part 18 always utters a message by random utterance. Also, until the first message utterance is made, the utterance probability X by opening and closing the door is exceptionally set to 100%. Thus, the utterance unit 18 always utters a message even when the door is opened or closed.
 図8に、1回目の伝言発話のきっかけとなる事象を示す。1回目の伝言発話のきっかけとなる事象は、伝言が存在するようになってから1回も再生していない状態でドアが開けられた場合、あるいは通知ランプ15aが点灯している状態(再生すべき伝言の存在を知らせる)で発話ボタン15bが押下された場合である。この場合、初回再生であるため、伝言発話のタイプは、図6に示すタイプ1となる。1回目の伝言発話を行うと、通知ランプ15aは消灯される。 Fig. 8 shows the events that triggered the first message utterance. The event that triggers the first message utterance occurs when the door is opened in a state where no message has been played since the message has existed, or when the notification lamp 15a is lit (reproduced). This is a case in which the utterance button 15b is pressed. In this case, since it is the first playback, the type of message utterance is type 1 shown in FIG. When the first message utterance is performed, the notification lamp 15a is turned off.
 発話部18は、1回目の伝言発話を行うと、1回目の発話から一定の時間(例えば2分30秒)を伝言聞き直し期間として、発話ボタン15bが押下されると必ず伝言を発話する。これにより、1回目の伝言発話を聞き逃したとしても、操作者は、発話ボタン15bを押すことで、伝言を聞き直すことができる。なお、この伝言聞き直し期間におけるドア開閉による発話確率Xは0%に設定されており、発話部18は、この伝言聞き直し期間中にドアが開かれても、ランダム発話は行わない。 When the utterance unit 18 performs the first message utterance, the utterance unit 18 always utters a message when the utterance button 15b is pressed with a certain time (for example, 2 minutes 30 seconds) from the first utterance as a message re-listening period. Thereby, even if the operator misses the first message utterance, the operator can rehearse the message by pressing the utterance button 15b. Note that the utterance probability X due to door opening and closing during this message re-reading period is set to 0%, and the utterance unit 18 does not perform random utterance even if the door is opened during this message re-listening period.
 図7に戻り、1回目の伝言発話から定めた伝言聞き直し期間(例えば2分30秒)が終了すると、発話部18は、伝言確率Yを少し下げて例えば80%とする。また、ドア開閉による発話確率も通常の例えば10%に戻す。これにより、発話部18は、ドア開閉において10回に1回の確率で行うランダム発話を行い、ランダム発話中80%の確率で伝言を発話する(伝言発話1-1)。 Returning to FIG. 7, when the message re-listening period (for example, 2 minutes and 30 seconds) determined from the first message utterance ends, the utterance unit 18 lowers the message probability Y slightly to, for example, 80%. Also, the probability of utterance by opening and closing the door is returned to, for example, 10%. As a result, the utterance unit 18 performs random utterances with a probability of once every 10 times when the door is opened and closed, and utters messages with a probability of 80% during random utterances (message utterance 1-1).
 図9に、ドア開閉による発話確率X10%、伝言確率Y80%の状態における、伝言発話の確率を示す。なお、発話ボタン15bの操作による発話確率は100%である。発話部18は、発話ボタン15bの操作では100%、ドア開閉において10回に1回の確率でランダム発話を行う。そして、そのランダム発話中、80%の確率で伝言を発話し、20%の確率で伝言以外の内容を発話する(ランダム発話a~c)。 FIG. 9 shows the probability of message utterance in the state of utterance probability X10% and message probability Y80% due to door opening and closing. Note that the utterance probability due to the operation of the utterance button 15b is 100%. The utterance unit 18 performs random utterance with a probability of 100% when the utterance button 15b is operated and once every 10 times when the door is opened and closed. During the random utterance, the message is uttered with a probability of 80%, and the contents other than the message are uttered with a probability of 20% (random utterances a to c).
 図7に戻り、発話部18は、伝言確率Y80%の状態で、ドア開閉あるいは発話ボタン15bの操作によるランダム発話において伝言発話1-1を行うと、伝言発話1-1を行ってから一定時間(例えば60分)が経過するまでの間、伝言確率Yをさらに下げて例えば10%とする。これにより、発話部18は、一定時間が経過する間、ドア開閉において10回に1回の確率でランダム発話を行い、ランダム発話中10%の確率で伝言を発話する(伝言発話1-2)。 Returning to FIG. 7, when the utterance unit 18 performs the message utterance 1-1 in a random utterance by opening / closing the door or operating the utterance button 15b in a state where the message probability is Y80%, a certain time has elapsed since the message utterance 1-1 was performed The message probability Y is further reduced to, for example, 10% until (for example, 60 minutes) elapses. As a result, the utterance unit 18 performs random utterance with a probability of once in 10 times when the door is opened and closed for a fixed time, and utters a message with a probability of 10% during random utterance (message utterance 1-2). .
 図10に、ドア開閉による発話確率X10%、伝言確率Y10%の状態における、伝言発話の確率を示す。なお、発話ボタン15bの操作による発話確率は100%である。発話部18は、発話ボタン15bの操作では100%、ドア開閉において10回に1回の確率でランダム発話を行う。そして、そのランダム発話中、10%の確率で伝言を発話し、90%の確率で伝言以外の内容を発話する(ランダム発話a~c)。 FIG. 10 shows the probability of message utterance in the state of utterance probability X10% and message probability Y10% due to door opening and closing. Note that the utterance probability due to the operation of the utterance button 15b is 100%. The utterance unit 18 performs random utterance with a probability of 100% when the utterance button 15b is operated and once every 10 times when the door is opened and closed. Then, during the random utterance, the message is uttered with a probability of 10%, and the contents other than the message are uttered with a probability of 90% (random utterances a to c).
 本願出願人が、家庭やオフィスに設置された冷蔵庫に対するユーザの使い方を検証したところ、一定期間(一定時間)内に同一のユーザ(メンバー)が連続してドアを開閉する可能性が高い。例えば、飲み物のボトルを取り出し、コップに注いだ後ボトルを戻し、その後、ケーキなどの食べ物を取り出し、残りを戻すといった動作である。また、家庭の母親が食事の支度をする際に、材料を取り出すためにドアを開閉したり、でき上がった料理を入れるためにドアを開閉したりするといった動作である。したがって、高い伝言確率で伝言発話を行った後は、伝言確率Yを極端に下げることで、同一ユーザに何度も同じ伝言を聞かせるといった事態を回避することができる。 When the applicant of the present application verifies how a user uses a refrigerator installed in a home or office, the same user (member) is likely to open and close the door continuously within a certain period (a certain time). For example, a drink bottle is taken out, poured into a cup and then returned, then food such as cake is taken out and the rest is returned. In addition, when the mother at home prepares a meal, the door is opened and closed to take out the ingredients, and the door is opened and closed to put the finished dish. Therefore, after the message utterance is performed with a high message probability, it is possible to avoid a situation in which the same user is repeatedly heard by repeatedly reducing the message probability Y.
 発話部18は、伝言確率Yを10%に下げてから一定時間(例えば60分)が経過すると、再び伝言確率Yを80%に引き上げる。これは、一定時間が経過したことで、伝言発話1-1で伝言を聞かせたユーザとは別のユーザが冷蔵庫を操作する可能性が高まるためである。一定時間経過後に再び伝言確率Yを高めることで、同一伝言を同じメンバーに何度も聞かせるといった事態を回避しながら、伝言を聞かせていない他のメンバーに対し伝言を聞かせることができる。 The utterance unit 18 raises the message probability Y to 80% again after a certain time (for example, 60 minutes) has elapsed since the message probability Y was lowered to 10%. This is because the possibility that a user other than the user who listened to the message in the message utterance 1-1 will operate the refrigerator after a certain time has elapsed. By increasing the message probability Y again after a certain period of time, the message can be heard from other members who have not heard the message while avoiding the situation where the same message is repeatedly heard by the same member.
 このような伝言確率Yの調整(頻度調整)の回数は、伝言を聞かせたい家族のメンバー構成に応じて、設定することが好ましい。図7の例では、メンバー3人を想定した設定である。伝言1回目発話の操作者(伝言発話2-1の操作者)、伝言発話2-1の操作者、伝言発話3-1の操作者の3人に、効率よく伝言を聞かせるよう設定している。そして、伝言発話3-1の操作者に伝言を聞かせた後は、発話部18は、一定時間(例えば60分)が経過すると伝言を消去する。 It is preferable to set the number of such adjustments (frequency adjustment) of the message probability Y according to the members of the family who want to hear the message. In the example of FIG. 7, the setting assumes three members. Set the three operators, the operator of the first message utterance (operator of message utterance 2-1), the operator of message utterance 2-1 and the operator of message utterance 3-1, to efficiently listen to the message. Yes. Then, after letting the operator of the message utterance 3-1 hear the message, the utterance unit 18 deletes the message when a certain time (for example, 60 minutes) elapses.
 なお、前述の例では、1回目の伝言発話から定めた伝言聞き直し期間(例えば2分30秒)を終了すると、発話部18は、伝言確率Yを100%から80%に設定し、これ以降、伝言確率Yの調整(頻度調整)を行う構成としていた。この場合、伝言1回目発話の操作者と伝言発話2-1の操作者とが同一メンバーとなる可能性が高く、発話ボタン15bの操作による伝言を聞き直し機能を知らない操作者に対して、再度、伝言を聞かせることができるといったメリットがある。 In the above-described example, when the message re-listening period (for example, 2 minutes 30 seconds) determined from the first message utterance ends, the utterance unit 18 sets the message probability Y from 100% to 80%, and thereafter The message probability Y is adjusted (frequency adjustment). In this case, the operator of the first message utterance and the operator of the message utterance 2-1 are likely to be the same member, and for the operator who does not know the function by re-listening the message by the operation of the utterance button 15b. There is an advantage that you can hear the message again.
 一方、発話ボタン15bの操作による伝言を聞き直し機能を各メンバーが熟知している場合は、次のようにしてもよい。すなわち、伝言聞き直し期間(例えば2分30秒)を終了すると、発話部18は、伝言確率Yを100%から例えば10%といった低い値に設定し、その後、1回目の伝言発話(あるいは伝言聞き直し)から一定時間(例えば60分)が経過した時点で、例えば80%といった高い値に引き上げ、これ以降、伝言確率Yの調整(頻度調整)を行う。このような構成とすることで、図7で示す、伝言1回目発話の操作者と伝言発話2-1の操作者とが同一メンバーとなる可能性が低くなり、伝言1回目を発話させたメンバーが、繰り返し伝言を聞くといった事態の招来を効果的に回避できる。 On the other hand, when each member is familiar with the function of re-reading the message by operating the utterance button 15b, the following may be performed. That is, when the message re-listening period (for example, 2 minutes and 30 seconds) ends, the utterance unit 18 sets the message probability Y to a low value such as 10% from 100%, and then the first message utterance (or message listening). When a certain time (for example, 60 minutes) has elapsed since the correction, the value is increased to a high value, for example, 80%, and thereafter, the message probability Y is adjusted (frequency adjustment). This configuration reduces the possibility that the operator of the first message utterance and the operator of message 2-1 shown in FIG. 7 will be the same member, and the member who made the first message However, it is possible to effectively avoid the occurrence of situations such as repeatedly listening to messages.
 また、前述の例では、例えば60分として、頻度調整における伝言確率Yを低くする時間を同じにしていたが、これについても伝言発話の回数が増えるに従い長くするなど、メンバーの生活スタイル等に合わせて、設定することが好ましい。 In the above example, for example, 60 minutes is used, and the time for lowering the message probability Y in the frequency adjustment is set to be the same. However, this is also increased according to the lifestyle of the member, such as increasing the number of message utterances. It is preferable to set.
 また、本実施の形態では、発話部18が、発話状況に応じて伝言確率Yの調整(頻度調整)を行い、伝言の消去を行う構成としていたが、クラウドサーバ20に対して伝言発話の状況を送信して、発話確率Xを含め、伝言確率Yの調整、伝言の消去などを、クラウドサーバ20の指示に従って発話部18が実施する構成とすることもできる。 Further, in the present embodiment, the utterance unit 18 adjusts the message probability Y according to the utterance situation (frequency adjustment) and deletes the message. The utterance unit 18 can adjust the message probability Y including the utterance probability X, delete the message, and the like according to instructions from the cloud server 20.
 また、通信端末装置30より遠隔操作にて伝言を登録する際に、予め初回再生が可能になる時刻を指定したり、伝言を消去する時刻を指定したりできる構成としてもよい。初回再生が可能になる時刻の指定を、伝言を聞かせたいメンバーの帰宅時刻に応じた時刻とすることで、伝言を聞かせたかったメンバーに効率よく伝言を聞かせることができる。この場合、初回再生が可能になる時刻に、前の伝言が残っている場合は、前の伝言を削除して、新しい伝言を発話する構成とすることが好ましい。伝言を消去する時刻については、初回再生が可能になる時刻から例えば24時間後といったように指定することもできる。 In addition, when a message is registered by remote operation from the communication terminal device 30, it may be configured such that the time when the first playback is possible can be specified in advance or the time when the message is deleted can be specified. By specifying the time at which the first playback is possible according to the time at which the member who wants to hear the message returns, the member who wanted to hear the message can efficiently hear the message. In this case, it is preferable to delete the previous message and utter a new message when the previous message remains at the time when the first playback is possible. The time at which the message is erased can be specified, for example, 24 hours after the time when the first playback is possible.
 〔実施の形態2〕
 本発明の他の実施の形態について、図3、図11~図13に基づいて説明する。なお、説明の便宜上、実施の形態1と同一の機能を有する部材には同じ参照符号を付して説明を省略する。
[Embodiment 2]
Another embodiment of the present invention will be described with reference to FIGS. 3 and 11 to 13. For convenience of explanation, members having the same functions as those in the first embodiment are denoted by the same reference numerals and description thereof is omitted.
 実施の形態1の伝言システム100では、伝言を1つのみ登録できる構成であった。これに対し、実施の形態2の伝言システムは、複数の伝言を登録できる構成であり、該伝言システムにおける家電10’の制御部11’に構築される発話部18’は(図3参照)、複数の伝言毎に、伝言確率Y(頻度)の調整(頻度調整)を行う。 In the message system 100 according to the first embodiment, only one message can be registered. In contrast, the message system of the second embodiment is configured to register a plurality of messages, and the utterance unit 18 ′ constructed in the control unit 11 ′ of the home appliance 10 ′ in the message system (see FIG. 3), The message probability Y (frequency) is adjusted (frequency adjustment) for each of a plurality of messages.
 図11に、発話部18’による複数の伝言(伝言A~C)が存在する場合の伝言再生タイミングチャートの一例を示す。発話部18’は、伝言A~Cそれぞれについて、伝言発話があると、一定時間、伝言確率Y(頻度)を下げ(例えば10%)、一定時間経過後に再び高める(例えば80%)調整を行う。 FIG. 11 shows an example of a message playback timing chart when there are a plurality of messages (messages A to C) by the utterance unit 18 '. When there is a message utterance for each of the messages A to C, the utterance unit 18 ′ adjusts the message probability Y (frequency) for a certain time (for example, 10%) and increases it again (for example, 80%) after the certain time has elapsed. .
 図12に、図11のタイミング1でドアを開けた場合の、ドア開閉による発話確率X10%における伝言発話の確率を示す。なお、発話ボタン15bの操作による発話確率は100%である。発話部18’は、発話ボタン15bの操作では100%、ドア開閉において10回に1回の確率でランダム発話を行う。そのランダム発話中の伝言を発話する確率である伝言確率Yは、伝言A~Cのうちの最も高い値を使用する。タイミング1では、伝言A、伝言Bの伝言確率Y80%を用いて、80%の確率で伝言を発話し、残り20%で伝言以外の内容を発話する。そして、ランダム発話中80%の確率で伝言を発話するにあたり、伝言A、伝言Bの伝言確率Yが80%、伝言Cの伝言確率Yが10%に設定されているので、発話部18’は、伝言A、伝言Bをそれぞれ80/(80+80+10)の確率(約0.470)で発話し、伝言Cを10/(80+80+10)の確率(約0.058)で発話する。 FIG. 12 shows the probability of message utterance when the door is opened at timing 1 in FIG. Note that the utterance probability due to the operation of the utterance button 15b is 100%. The utterance unit 18 'performs random utterance with a probability of 100% when the utterance button 15b is operated and once every 10 times when the door is opened and closed. The message probability Y, which is the probability of uttering a message in the random utterance, uses the highest value among the messages A to C. At timing 1, using message probability Y80% of message A and message B, the message is uttered with a probability of 80%, and the content other than the message is uttered with the remaining 20%. Then, in uttering a message with a probability of 80% during random utterance, the message probability Y of message A and message B is set to 80%, and the message probability Y of message C is set to 10%. Message A and Message B are each uttered with a probability of 80 / (80 + 80 + 10) (about 0.470), and message C is uttered with a probability of 10 / (80 + 80 + 10) (about 0.058).
 図13に、図11のタイミング2でドアを開けた場合の、ドア開閉による発話確率X10%における伝言発話の確率を示す。なお、発話ボタン15bの操作による発話確率は100%である。発話部18’は、発話ボタン15bの操作では100%、ドア開閉において10回に1回の確率でランダム発話を行う。そのランダム発話においては、伝言確率Yは、伝言A~Cのうちの最も高い値を使用する。タイミング2では、伝言A~伝言Cの伝言確率Yが何れも10%に設定されているので、10%の確率で伝言を発話し、残り90%で伝言以外の内容を発話する。そして、ランダム発話中10%の確率で伝言を発話するにあたり、発話部18’は、伝言A~伝言Cをそれぞれ10/(10+10+10)の確率(約0.333)で発話する。 FIG. 13 shows the probability of message utterance when the door is opened at timing 2 in FIG. Note that the utterance probability due to the operation of the utterance button 15b is 100%. The utterance unit 18 'performs random utterance with a probability of 100% when the utterance button 15b is operated and once every 10 times when the door is opened and closed. In the random utterance, the message probability Y uses the highest value among the messages A to C. At timing 2, the message probabilities Y of messages A to C are all set to 10%, so the message is uttered with a probability of 10%, and the contents other than the message are uttered with the remaining 90%. Then, when uttering a message with a probability of 10% during random utterance, the utterance unit 18 'utters messages A to C with a probability of 10 / (10 + 10 + 10) (about 0.333).
 なお、伝言が複数登録できる構成と、伝言の初回再生時刻を登録時に予め設定できる構成とを組み合わせることもできる。その場合は、新しい伝言の開始時刻が来たときに、機器に登録済みの伝言数が制限個数に達していれば、終了日時が最も近い伝言を削除して新しい伝言を登録する構成とすればよい。 It should be noted that a configuration in which a plurality of messages can be registered and a configuration in which the first playback time of a message can be set in advance at the time of registration can be combined. In that case, if the number of messages registered in the device reaches the limit when the start time of a new message arrives, the message with the closest end date and time is deleted and a new message is registered. Good.
 〔実施の形態3〕
 本発明の他の実施の形態について、図14に基づいて説明する。なお、説明の便宜上、実施の形態1、2と同一の機能を有する部材には同じ参照符号を付して説明を省略する。
[Embodiment 3]
Another embodiment of the present invention will be described with reference to FIG. For convenience of explanation, members having the same functions as those of the first and second embodiments are denoted by the same reference numerals and description thereof is omitted.
 実施の形態1の伝言システム100および実施の形態2の伝言システムでは、伝言を再生した操作者を識別する機能を有していなかった。これに対し、図14に示すように、実施の形態3の伝言システムにおける家電10'’には、人物認証部19が搭載され、制御部11'’に構築される発話部18'’においては、人物認証部19による操作者の判別結果を参照して操作者を識別することができる。そして、発話部18'’は、発話のきっかけとなる事象を発生させた操作者が、同一の伝言を以前に再生した際のきっかけとなる事象を発生させた操作者と同一である場合は、同一の伝言の再生を行わないよう構成されている。 The message system 100 according to the first embodiment and the message system according to the second embodiment did not have a function of identifying the operator who reproduced the message. On the other hand, as shown in FIG. 14, in the home appliance 10 '' in the message system of the third embodiment, the person authentication unit 19 is mounted and the utterance unit 18 '' constructed in the control unit 11 '' The operator can be identified with reference to the operator discrimination result by the person authentication unit 19. Then, the utterance unit 18 '' is the same as the operator who generated the event that triggers the utterance when the operator who generated the event that triggered the utterance is the same as the operator who generated the event that triggered the previous message. The same message is not played back.
 具体的には、発話部18'’は、人物認証部19による操作者の判別結果を参照に、今回操作を行った操作者が以前に伝言発話を行った操作者と同一であると判定すると、該操作者が行う操作に対しては、当該伝言は存在しないものとして、伝言確率Yを0%として話しかけ動作を実施する。これにより、ランダム発話中、100%が伝言以外の内容となる。 Specifically, when the utterance unit 18 '' determines that the operator who performed the operation this time is the same as the operator who previously performed the message utterance with reference to the operator's determination result by the person authentication unit 19 For the operation performed by the operator, the message operation is performed with the message probability Y set to 0% assuming that the message does not exist. Thereby, 100% becomes contents other than a message during random utterance.
 また、複数の伝言を登録できる構成においては、発話部18'’は、人物認証部19による操作者の判別結果を参照に、今回操作を行った操作者が以前に伝言発話を行った操作者と同一であるか否かを、登録されている伝言毎に判定する。そして、例えば既に伝言Aを再生した該操作者と同じであると判定すると、該操作者が行う操作に対しては、伝言Aは存在せず、伝言Bと伝言Cのみが存在するものとして話しかけ動作を実施する。 In a configuration in which a plurality of messages can be registered, the utterance unit 18 '' refers to the operator's determination result by the person authentication unit 19, and the operator who performed the operation this time has performed the message utterance before. Is determined for each registered message. For example, if it is determined that the operator is the same as the operator who has already played the message A, the message A is not present and only the message B and the message C are present for the operation performed by the operator. Perform the operation.
 例えば、図11のタイミング1でドアを開けた場合、伝言Bの伝言確率Yは80%、伝言Cの伝言確率Yは10%、伝言Aの伝言確率Yは既に発話されたものとして0%と扱われる。発話部18'’は、伝言B,Cのうち、最も高い伝言Bの伝言確率Yの値80%を使用してランダム発話中80%の確率で伝言を発話し、残り20%で伝言以外の内容を発話する。そして、ランダム発話中80%の確率で伝言を発話するにあたり、伝言Bを発話する確率は80/(80+10)、伝言Cを発話する確率は10/(80+10)となる。 For example, when the door is opened at the timing 1 in FIG. 11, the message probability Y of the message B is 80%, the message probability Y of the message C is 10%, and the message probability Y of the message A is 0% assuming that the message has already been spoken. Be treated. The utterance unit 18 ″ utters a message with a probability of 80% during random utterance using the message probability Y value 80% of the highest message B among the messages B and C, and the remaining 20% other than the message Speak the contents. When a message is uttered with a probability of 80% during random utterance, the probability of uttering message B is 80 / (80 + 10), and the probability of uttering message C is 10 / (80 + 10).
 人物認証部19としては、カメラや音声認識(声紋、キーワード)装置による個人認証システムや、発話ボタン15bに指紋認証機構を内蔵させる構成を利用できる。また、オフィスなど、家電を利用する前にICカード等で認証を行ってから操作する構成であれば、ICカード等の認証システムを利用することができる。 As the person authentication unit 19, a personal authentication system using a camera or a voice recognition (voice print, keyword) device, or a configuration in which a fingerprint authentication mechanism is built in the speech button 15b can be used. In addition, an authentication system such as an IC card can be used as long as it is configured to operate after authentication with an IC card or the like before using home appliances, such as an office.
 〔実施の形態4〕
 実施の形態1~3においては、家電10、10’、10'’として、冷蔵庫を例示して説明したが、ここでは、冷蔵庫以外の家電について説明する。
[Embodiment 4]
In the first to third embodiments, the refrigerator is exemplified as the home appliances 10, 10 ′, 10 ″, but here, home appliances other than the refrigerator will be described.
 話しかけ動作において、発話ボタンの操作は、各家電共通の伝言発話のきっかけとなる事象と言える。また、電子機器を使用するために行う必要不可欠な基本操作が、伝言発話のきっかけとなる事象と言える。例えば、洗濯機の場合は、運転スタートボタン操作(開始/一時停止/終了)や、ドア(洗濯機の蓋)開閉操作、エアコンの場合は、リモコンのボタン操作(冷房・暖房・自動などの運転スタート/停止)や、オーブンレンジや炊飯器の場合は、ドアや蓋の開閉、運転スタートボタン操作(開始/一時停止/終了)が、上記事象に相当する。その他、空気清浄機の場合は、リモコンのボタン操作(運転スタート/停止)や、本体のボタン操作(運転スタート/停止)などが、上記事象に相当する。 In the speaking operation, the operation of the utterance button can be said to be an event that triggers the message utterance common to each home appliance. In addition, it can be said that the basic operation that is indispensable to use an electronic device is an event that triggers message utterance. For example, in the case of a washing machine, operation start button operation (start / pause / end) and door (washing machine lid) opening / closing operation, and in the case of an air conditioner, remote control button operation (cooling / heating / automatic operation, etc.) In the case of a microwave oven or rice cooker, opening / closing of doors and lids, and operation start button operation (start / pause / end) correspond to the above events. In addition, in the case of an air purifier, the button operation (operation start / stop) of the remote controller, the button operation (operation start / stop) of the main body, and the like correspond to the above events.
 また、電子機器の稼働状態の変化や、電子機器の周囲の状況の変化も、伝言発話のきっかけとなる事象と言える。例えば、エアコンの場合は、赤外線センサー、人感センサーによる人検知、空気清浄機の場合は、ホコリセンサーが、空気中のホコリが増えたことを検知した場合(人が部屋の中で何らかの活動をしたと推定→近くに伝言を聞ける人がいると解釈)などが、上記事象に相当する。 Also, changes in the operating state of electronic devices and changes in the surroundings of electronic devices can be said to be events that trigger message utterances. For example, in the case of an air conditioner, a person is detected by an infrared sensor or a human sensor. In the case of an air purifier, when the dust sensor detects that the dust in the air has increased (the person does some activity in the room). It is estimated that the person has heard a message nearby).
 また、人物認証に関しては、カメラや音声認識(声紋、キーワード)装置による個人認証システムや、発話ボタン15bに指紋認証機構を内蔵させる構成が、各家電共通に用いることができる。また、運転スタートボタンを有する家電においては、運転スタートボタンに指紋認証機構を内蔵させる構成も用いることができる。また、オフィスなど、家電を利用する前にICカード等で認証を行ってから操作する構成であれば、IC(IntegratedCircuit)カード等の認証システムを利用することができる。なお、家電を利用する前にICカード等で認証を行ってから操作する電気機器としては、マンションの有料コインランドリーや、オフィスの冷蔵庫、オフィスのエアコンなどが挙げられる。 For personal authentication, a personal authentication system using a camera or a voice recognition (voice print, keyword) device, or a configuration in which a fingerprint authentication mechanism is built in the utterance button 15b can be commonly used for each home appliance. Moreover, in the household appliance which has a driving | operation start button, the structure which incorporates a fingerprint authentication mechanism in a driving | operation start button can also be used. Further, an authentication system such as an IC (Integrated Circuit) card can be used as long as it is configured to operate after authentication with an IC card or the like before using home appliances, such as an office. Note that electric appliances that are operated after authentication with an IC card or the like before using home appliances include a paid coin laundry in an apartment, an office refrigerator, an office air conditioner, and the like.
 また、利用者が使用している無線機器(スマホなど)のMAC(Media Access Control)アドレス、UUID(Universally Unique Control)などのローカルネットワークでやり取りする、NFC(Near Field communication)やIC(Integrated Circuit)タグなどでやりとりして認証する構成も、各家電共通に用いることができる。 Also, NFC (Near Field Communication) or IC (Integrated Circuit) that exchanges with local networks such as MAC (Media Access Control) address and UUID (Universally Unique Control) of wireless devices (smartphones, etc.) used by users A configuration in which authentication is performed by exchanging with a tag or the like can also be used for each home appliance.
 また、洗濯機の場合であれば、運転コースのユーザ設定プリセット(洗い回数、すすぎ回数、脱水時間、乾燥の有無・時間などを設定できる)のうち、どのプリセットを選んだか、によってユーザを特定することも可能である。同じプリセットを選んだケースでは同一ユーザが操作していると考え、同じ伝言を発話しないようにする。 In the case of a washing machine, the user is specified according to which preset is selected from the user setting presets of the driving course (the number of washings, the number of rinsings, the dehydration time, the presence / absence / time of drying, etc. can be set). It is also possible. In the case where the same preset is selected, it is assumed that the same user is operating, so that the same message is not spoken.
 同様に、オーブンレンジの場合は、運転コースのユーザ設定プリセット(オーブン料理・蒸し料理・電子レンジ等の運転モード、運転時間など設定できる)のうち、どのプリセットを選んだか、によってユーザを特定することも可能である。同じプリセットを選んだケースでは同一ユーザが操作していると考え、同じ伝言を発話しないようにする。 Similarly, in the case of a microwave oven, the user should be specified according to which preset has been selected from the user setting presets for the operation course (operating modes such as oven cooking, steaming cooking, and microwave oven, and operation time can be set). Is also possible. In the case where the same preset is selected, it is assumed that the same user is operating, so that the same message is not spoken.
 〔実施の形態5〕
 本発明の他の実施の形態について、図15に基づいて説明する。なお、説明の便宜上、実施の形態1~4と同一の機能を有する部材には同じ参照符号を付して説明を省略する。
[Embodiment 5]
Another embodiment of the present invention will be described with reference to FIG. For convenience of explanation, members having the same functions as those in Embodiments 1 to 4 are given the same reference numerals and explanation thereof is omitted.
 実施の形態1~4の伝言システムでは、複数ある家電10のうちの1つにて伝言を再生させる構成を例示した。ここでは、複数の家電10に同一の伝言を再生させることが可能な伝言システム101について説明する。 In the message system of Embodiments 1 to 4, the configuration in which a message is reproduced by one of a plurality of home appliances 10 is exemplified. Here, a message system 101 that allows a plurality of home appliances 10 to reproduce the same message will be described.
 図15に示すように、実施の形態5の伝言システム101においては、複数の家電10(10-1~10-4)において、通信端末装置30から登録された同一の伝言を再生することができる。なお、図15では、通信端末装置30や、広域通信ネットワーク62、中継局40等の記載は省略している。 As shown in FIG. 15, in the message system 101 of the fifth embodiment, the same message registered from the communication terminal device 30 can be reproduced in a plurality of home appliances 10 (10-1 to 10-4). . In FIG. 15, descriptions of the communication terminal device 30, the wide area communication network 62, the relay station 40, and the like are omitted.
 伝言システム101において、各家電10-1~10-4の発話部18(18’,18'’)は、互いに同期をとることなく、各々が実施の形態1~4で説明した伝言再生タイミングチャートに従って、話しかけ動作の発話として伝言を再生する。すなわち、各家電10-1~10-4それぞれで、伝言発話1回目、伝言発話2回目の発話が可能であり、それぞれで、伝言発話の頻度の調整を行う。 In the message system 101, the utterance units 18 (18 ′, 18 ″) of the home appliances 10-1 to 10-4 are not synchronized with each other, and the message reproduction timing charts described in the first to fourth embodiments, respectively. To play a message as an utterance of a talking action. That is, each of the home appliances 10-1 to 10-4 can make the first message utterance and the second message utterance, and adjust the frequency of the message utterance.
 例えば、前述した図7の伝言再生タイミングチャートを用いて説明すると、家電10-1において、伝言発話1-1のタイミングで伝言発話を行った場合、当該家電10-1においては、これ以降所定時間の間、伝言確率を10%に低下させる。しかしながら、その他の家電10-2~10-4においては、伝言確率80%を保持し、それぞれの家電10-2~10-4において、伝言発話がなされると、伝言確率を10%に低下させる。 For example, to explain using the message playback timing chart of FIG. 7 described above, when a message utterance is performed at the timing of message utterance 1-1 at home appliance 10-1, the home appliance 10-1 will continue to have a predetermined time thereafter. During this period, the message probability is reduced to 10%. However, the other home appliances 10-2 to 10-4 retain a message probability of 80%, and when a message utterance is made in each of the home appliances 10-2 to 10-4, the message probability is reduced to 10%. .
 このように、同一の伝言であっても、各家電10がその伝言の再生タイミングを独立して管理するのは、家庭やオフィス等に設置されている複数の家電10を操作して、各家電10から伝言(同じ伝言)を聞くユーザは、同一人物ではある可能性は低いためである。 As described above, even in the same message, each home appliance 10 manages the playback timing of the message independently by operating a plurality of home appliances 10 installed in a home or office. This is because the user who listens to the message (the same message) from 10 is unlikely to be the same person.
 同一の伝言であっても、各家電10がその伝言の再生タイミングを独立して管理することで、冷蔵庫やエアコン、洗濯機といった、発話機能を有する家電10を用いて、伝言をより確実に複数のメンバーに聞かせることができる。 Even if it is the same message, each home appliance 10 manages the reproduction timing of the message independently, so that a plurality of messages can be more reliably used by using the home appliance 10 having a speech function such as a refrigerator, an air conditioner, and a washing machine. Can be told to members of.
 但し、1つの家電10で伝言発話があった場合に、他の家電10において、伝言が発話される確率を下げる構成とすることも考えられる。この場合、複数のメンバーに伝言を確実に聞かせるといった趣旨からは遠のくが、設置されている複数の家電10において伝言が聞くことができ、1回聞いた伝言が連続して繰り返される可能性も低い、といったメリットがある。 However, when there is a message utterance in one home appliance 10, it is also possible to reduce the probability that a message is uttered in another home appliance 10. In this case, although it is far from the purpose of surely listening to a message to a plurality of members, the message can be heard at a plurality of installed home appliances 10, and the message that has been heard once may be repeated continuously. There is a merit that it is low.
 また、このように複数の家電10で同一の伝言を再生できる伝言システム101においては、図15に示すように、制御部21‘に、伝言発話1回目、伝言発話1-1、伝言発話2-1などの高い伝言確率Yで伝言発話した回数をカウントして、各家電10でそれぞれ発話した回数の合計数が予め定める値に達したら、全ての家電10に対して伝言削除を命じる伝言削除部21’dを構築できるクラウドサーバ20’と組み合わせる構成が好ましい。伝言削除を命じる基準となる、予め定める値とは、例えば、家族の人数やオフィスのメンバー数である。 Further, in the message system 101 that can reproduce the same message by the plurality of home appliances 10 as described above, as shown in FIG. 15, the control unit 21 ′ causes the message utterance first time, message utterance 1-1, message utterance 2- A message deletion unit that counts the number of messages uttered with a high message probability Y such as 1 and orders the deletion of messages to all the home appliances 10 when the total number of utterances at each home appliance 10 reaches a predetermined value. A configuration combined with a cloud server 20 ′ capable of constructing 21′d is preferable. The predetermined value that serves as a standard for ordering message deletion is, for example, the number of family members or the number of members in the office.
 ここで、伝言発話1回目の聞き直しである伝言発話2回目や、低伝言確率Yでの伝言発話1-2、2-2等を除いて、伝言発話した回数をカウントすることで、同じメンバーに対する繰り返しの伝言発話をカウントすることを回避できる。これにより、伝えるべき人数(メンバ数)分の発話が完了した時点で、速やかに伝言を削除することができる。 Here, the same members can be counted by counting the number of message utterances, excluding the second message utterance, which is the first re-listening of message utterances, and message utterances 1-2, 2-2, etc. with low message probability Y It is possible to avoid counting repeated message utterances for. Thereby, when the utterance for the number of members (number of members) to be transmitted is completed, the message can be quickly deleted.
 さらに、実施の形態4にて説明したように、各家電10が、人物認証部19を備えた、伝言を再生した操作者を識別し得る場合は、クラウドサーバ20’に、家庭やオフィス等の複数の家電10が設置された環境で各家電10を使って伝言を聞く可能性のあるメンバーを予め登録しておき、クラウドサーバ20’の伝言削除部21’dが、各家電10から受信する情報を基に、登録されたメンバー全員がいずれかの家電10にて伝言を聞いた状態となった時点で、全ての家電10に対して伝言削除を命じる構成とすることもできる。例えば、家庭の場合、伝言を登録した家族メンバー以外の家族メンバー全員が伝言を聞いたら、全ての家電10から該当する伝言を削除する。このような構成とすることで、家族等の団体を構成する複数のメンバーに伝言を満遍なく確実に聞かせることが可能となる。 Further, as described in the fourth embodiment, when each home appliance 10 can identify the operator who has provided the person authentication unit 19 and has reproduced the message, the cloud server 20 ′ may include a home or office. Members who may listen to messages using each home appliance 10 in an environment where a plurality of home appliances 10 are installed are registered in advance, and the message deletion unit 21′d of the cloud server 20 ′ receives from each home appliance 10 Based on the information, when all the registered members have heard messages from any of the home appliances 10, it is also possible to order all the home appliances 10 to delete the message. For example, in the case of a home, when all family members other than the family member who registered the message hear the message, the corresponding message is deleted from all the home appliances 10. By adopting such a configuration, it is possible to make sure that messages are evenly and reliably heard by a plurality of members constituting a group such as a family.
 〔実施の形態6〕
 実施の形態1から4にて説明した家電10,10’,10'’の制御部11,11’,11'’、クラウドサーバ20,20’の制御部21,21’は、集積回路(ICチップ)等に形成された論理回路(ハードウェア)によって実現してもよいし、CPU(Central Processing Unit)を用いてソフトウェアによって実現してもよい。
[Embodiment 6]
The control units 11, 11 ′, 11 ″ of the home appliances 10, 10 ′, 10 ″ and the control units 21, 21 ′ of the cloud servers 20, 20 ′ described in the first to fourth embodiments are integrated circuits (ICs). It may be realized by a logic circuit (hardware) formed on a chip) or the like, or may be realized by software using a CPU (Central Processing Unit).
 後者の場合、家電10,10’,10'’の制御部11,11’,11'’、クラウドサーバ20,20’の制御部21,21’は、それぞれ、各機能を実現するソフトウェアであるプログラムの命令を実行するCPU、上記プログラムおよび各種データがコンピュータ(又はCPU)で読み取り可能に記録されたROM(Read Only Memory)又は記憶装置(これらを「記録媒体」と称する)、上記プログラムを展開するRAM(Random Access Memory)等を備えている。そして、コンピュータ(又はCPU)が上記プログラムを上記記録媒体から読み取って実行することにより、本発明の目的が達成される。上記記録媒体としては、「一時的でない有形の媒体」、例えば、テープ、ディスク、カード、半導体メモリ、プログラマブルな論理回路等を用いることができる。また、上記プログラムは、該プログラムを伝送可能な任意の伝送媒体(通信ネットワークや放送波等)を介して上記コンピュータに供給されてもよい。なお、本発明は、上記プログラムが電子的な伝送によって具現化された、搬送波に埋め込まれたデータ信号の形態でも実現され得る。 In the latter case, the control units 11, 11 ′, 11 ″ of the home appliances 10, 10 ′, 10 ″ and the control units 21, 21 ′ of the cloud servers 20, 20 ′ are software that realizes the respective functions. A CPU that executes program instructions, a ROM (Read Only) Memory) or a storage device in which the program and various data are recorded so as to be readable by a computer (or CPU) or a storage device (these are referred to as “recording media”), and the program is expanded RAM (Random Access Memory) and the like. And the objective of this invention is achieved when a computer (or CPU) reads the said program from the said recording medium and runs it. As the recording medium, a “non-temporary tangible medium” such as a tape, a disk, a card, a semiconductor memory, a programmable logic circuit, or the like can be used. The program may be supplied to the computer via an arbitrary transmission medium (such as a communication network or a broadcast wave) that can transmit the program. The present invention can also be realized in the form of a data signal embedded in a carrier wave in which the program is embodied by electronic transmission.
 本発明は上述した各実施の形態に限定されるものではなく、種々の変更が可能であり、異なる実施の形態にそれぞれ開示された技術的手段を適宜組み合わせて得られる実施の形態についても本発明の技術的範囲に含まれる。さらに、各実施の形態にそれぞれ開示された技術的手段を組み合わせることにより、新しい技術的特徴を形成することができる。 The present invention is not limited to the above-described embodiments, and various modifications are possible, and the present invention also relates to embodiments obtained by appropriately combining technical means disclosed in different embodiments. Is included in the technical scope. Furthermore, a new technical feature can be formed by combining the technical means disclosed in each embodiment.
 〔まとめ〕
 本発明の態様1に係る電子機器(家電10)は、当該電子機器(家電10)に対する所定の操作を含む発話のきっかけとなる予め定められた事象の発生を検知すると発話する、話しかけ動作を行う発話部(18)を備えた電子機器(家電10)であって、前記発話部(18)は、再生すべき伝言が存在する場合、該伝言を前記話しかけ動作における発話の1つとして再生する。
[Summary]
The electronic device (home appliance 10) according to the first aspect of the present invention performs a speaking operation when an occurrence of a predetermined event that triggers an utterance including a predetermined operation on the electronic device (home appliance 10) is detected. In the electronic device (home appliance 10) provided with the utterance unit (18), when the message to be reproduced exists, the utterance unit (18) reproduces the message as one of the utterances in the speaking operation.
 これによれば、再生すべき伝言が存在する場合は、発話部が、該伝言を前記話しかけ動作における発話の1つとして再生するので、伝言を再生するための特別な操作を行わせることなく伝言を確実に聞かせることができる。 According to this, when there is a message to be reproduced, the utterance unit reproduces the message as one of the utterances in the talking operation, so that the message is not performed without performing a special operation for reproducing the message. Can be surely heard.
 また、本発明の態様2に係る電子機器(家電10)では、さらに、前記発話部(18)は、前記話しかけ動作において、発話のきっかけとなる事象の発生を検知すると予め定められた確率に従って発話を行い、前記発話部(18)は、一回も再生されていない伝言が存在する場合は、該伝言が存在するようになってから初めて発生を検知した発話のきっかけとなる事象が必ず発話するように設定された事象でなくても必ず発話して伝言を再生する構成とすることもできる。 In the electronic device (home appliance 10) according to aspect 2 of the present invention, the utterance unit (18) further utters according to a predetermined probability when it detects the occurrence of an event that triggers the utterance in the talking operation. When there is a message that has never been reproduced, the utterance unit (18) always utters an event that triggers the utterance that has been detected for the first time after the message has existed. Even if the event is not set as described above, the message can be reproduced without fail by speaking.
 話しかけ動作において、毎回何がしかの発話がなされる構成では、操作者が話しかけ動作に対して、うるさい、もしくは煩わしいと感じる恐れがあるので、例えば10回に1回発話するような設定がなされることが好ましい。但し、その場合でも、一回も再生されていない伝言が存在する場合は、伝言が存在するようになってから初めて発生を検知した発話のきっかけとなる事象が、必ずしも発話するように設定された事象でなくても、必ず発話して伝言を再生させることで、より効果的に伝言をメンバーに聞かせることができる。 In a configuration in which some utterance is made each time in the talking operation, the operator may feel noisy or annoying with respect to the talking operation, so that, for example, a setting is made to utter once in 10 times. It is preferable. However, even in that case, if there is a message that has never been played, the event that triggered the first occurrence of the message after the message has already been set is set to always speak. Even if it is not an event, it is possible to make the message heard more effectively by always speaking and replaying the message.
 また、本発明の態様3に係る電子機器(家電10)では、さらに、前記発話部(18)は、時期を変えて同一の伝言を複数回再生する構成とすることが好ましい。 Moreover, in the electronic device (home appliance 10) according to aspect 3 of the present invention, it is preferable that the utterance unit (18) reproduces the same message a plurality of times at different times.
 従来の技術では、一度再生された伝言は、再選ボタンを点滅させたりして伝言を再生するための操作を促す対象から除外されてしまう。そのため、同じ伝言を複数のメンバーに聞かせることが難しい。また、伝言者が意図したメンバー以外のメンバーが先に伝言を再生してしまうと、伝言者が意図したメンバーに伝言を聞かせることができないといった不具合もあった。 In the conventional technology, a message that has been played once is excluded from a target for prompting an operation for playing the message by blinking a reselection button. For this reason, it is difficult for multiple members to hear the same message. In addition, when a member other than the member intended by the messager reproduces the message first, there is a problem that the message intended by the messager cannot be heard.
 しかしながら、これによれば、時期を変えて同一の伝言が複数回再生されるので、家族等の団体を構成する複数のメンバーに伝言を聞かせることができるという効果を奏する。団体を構成する複数のメンバーに聞かせることができる。 However, according to this, since the same message is reproduced a plurality of times at different times, there is an effect that the message can be heard by a plurality of members constituting a group such as a family. You can ask multiple members of the organization.
 また、本発明の態様4に係る電子機器では、さらに、前記発話部(18)は、同一の伝言を複数回再生するにあたり、再生の頻度を時間軸に沿って変化させる構成とすることが好ましい。 In the electronic device according to aspect 4 of the present invention, it is preferable that the utterance unit (18) further changes the frequency of reproduction along the time axis when reproducing the same message a plurality of times. .
 具体的には、前記発話部(18)は、伝言が再生される度に、当該伝言を再生する頻度を一旦下げ、その後予め定められた時間が経過すると再び頻度を上げる頻度調整を行う構成とすることができる(本発明の態様5)。 Specifically, each time the message is reproduced, the utterance unit (18) temporarily decreases the frequency of reproducing the message, and then adjusts the frequency to increase the frequency again after a predetermined time has elapsed. (Embodiment 5 of the present invention).
 家電等の電子機器においては、同一のメンバーが連続して発話のきっかけとなる事象を発生させることが容易に考えられる。したがって、このように、伝言を再生すると、再生頻度を一旦下げ、その後、再び上げるといった頻度調整を行うことで、複数のメンバーに効率よく伝言を聞かせることができる。 In electronic devices such as home appliances, it is easy for the same member to continuously generate an event that triggers utterance. Therefore, when the message is reproduced as described above, the message can be efficiently heard by a plurality of members by adjusting the frequency such that the reproduction frequency is once lowered and then raised again.
 また、本発明の態様6に係る電子機器(家電10)では、さらに、当該電子機器に対する操作を行った操作者を判別する認証部(人物認証部19)を備え、前記発話部(18)は、同一の伝言を複数回再生するにあたり、前記認証部(人物認証部19)による操作者の判別結果を参照し、発話のきっかけとなる事象を発生させた操作者が、以前に同一の伝言を再生した際のきっかけとなる事象を発生させた操作者と同一である場合は、同一の伝言の再生を行わない構成としてもよい。 Moreover, the electronic device (home appliance 10) according to the aspect 6 of the present invention further includes an authentication unit (person authentication unit 19) that determines an operator who has performed an operation on the electronic device, and the utterance unit (18) includes: When reproducing the same message a plurality of times, the operator who has generated the event that triggered the utterance is referred to by referring to the operator's discrimination result by the authentication unit (person authentication unit 19). In the case where the operator is the same as the operator who generated the event that triggered the playback, the same message may not be played back.
 これによれば、より効果的に、同一の伝言を同一の操作者に繰り返し聞かせるといった不具合を確実に回避して、複数のメンバーに効率よく伝言を聞かせることができる。 According to this, it is possible to effectively avoid the problem of repeatedly listening to the same operator for the same message, and to efficiently transmit the message to a plurality of members.
 また、本発明の態様7に係る伝言システム(100)は、電子機器(家電10)に対する所定の操作を含む、発話のきっかけとなる予め定められた事象の発生を検知すると発話する、話しかけ動作を行う発話部(18)を備えた電子機器(家電10)に対して、発話する内容を送信して提供する音声提供サーバ(クラウドサーバ20)と、本発明の各態様に係る何れかの電子機器(家電10)と、を備え、前記音声提供サーバ(クラウドサーバ20)は、通信端末装置(30)より前記電子機器(家電10)において再生させた伝言の登録要求を受け付け、前記通信端末装置より送信された前記伝言を、話しかけ動作における発話する内容の1つとして電子機器(家電10)へと送信することを特徴としている。 In addition, the message system (100) according to the aspect 7 of the present invention performs a speaking operation that utters when a predetermined event that triggers an utterance is detected, including a predetermined operation on the electronic device (home appliance 10). A voice providing server (cloud server 20) that transmits and provides the content to be uttered to an electronic device (home appliance 10) provided with an utterance unit (18) to perform, and any electronic device according to each aspect of the present invention (Home appliance 10), and the voice providing server (cloud server 20) receives a registration request for a message reproduced in the electronic device (home appliance 10) from the communication terminal device (30), and from the communication terminal device. The transmitted message is transmitted to the electronic device (home appliance 10) as one of the contents to be uttered in the talking operation.
 これによれば、音声提供サーバ(クラウドサーバ20)を用いて、電気機器にて再生させたい伝言を扱うことができるので、各電気機器が伝言登録機能を備えていなくても、話しかけ動作の一環として伝言を再生することができる。 According to this, since it is possible to handle a message to be reproduced on an electric device using the voice providing server (cloud server 20), even if each electric device does not have a message registration function, it is a part of the talking operation. As a message can be played.
 また、本発明の各態様に係る電子機器(家電10)、音声提供サーバ(クラウドサーバ20)、伝言システム(100)は、コンピュータによって実現してもよく、この場合には、コンピュータを電子機器(家電10)、音声提供サーバ(クラウドサーバ20)、伝言システム(100)が備える各部(ソフトウェア要素)として動作させることにより音声提供サーバ(クラウドサーバ20)、伝言システム(100)をコンピュータにて実現させるプログラム、およびそれを記録したコンピュータ読み取り可能な記録媒体も本発明の範疇に入る。 Moreover, the electronic device (home appliance 10), the voice providing server (cloud server 20), and the message system (100) according to each aspect of the present invention may be realized by a computer. In this case, the computer is connected to the electronic device ( The voice providing server (cloud server 20) and the message system (100) are realized by a computer by operating as each unit (software element) included in the home appliance 10), the voice providing server (cloud server 20), and the message system (100). A program and a computer-readable recording medium on which the program is recorded also fall within the scope of the present invention.
 本発明は、当該電子機器に対する所定の操作を含む発話のきっかけとなる予め定められた事象の発生を検知すると発話する、話しかけ動作を行う発話部を有する電子機器に利用可能である。 The present invention can be used for an electronic device having a speech unit that performs a speech operation that speaks when an occurrence of a predetermined event that triggers speech including a predetermined operation on the electronic device is detected.
 5 家電アダプタ
 10-1,10-2,10-3,10-4 家電(電子機器)
 10,10’,10'’ 家電(電子機器)
 11,11’,11'’ 制御部
 12 記憶部
 13 通信部
 14 音声出力装置
 15 操作パネル
 15a 通知ランプ
 15b 発話ボタン
 16 状態検知部
 17 機器本体部
 18,18’,18'’ 発話部
 19 人物認証部(認証部)
 20,20’ クラウドサーバ(音声提供サーバ)
 21,21’ 制御部
 21a 音声提供部
 21’d 伝言削除部
 22 記憶部
 23 通信部
 30-1,30-2,30-3 通信端末装置
 40 中継局
 50 ユーザ宅
 62 広域通信ネットワーク
 100 伝言システム
5 Home Appliance Adapter 10-1, 10-2, 10-3, 10-4 Home Appliance (Electronic Equipment)
10, 10 ', 10 "home appliance (electronic equipment)
11, 11 ′, 11 ″ control unit 12 storage unit 13 communication unit 14 voice output device 15 operation panel 15a notification lamp 15b utterance button 16 state detection unit 17 device main body unit 18, 18 ′, 18 ″ uttering unit 19 person authentication Department (Authentication Department)
20, 20 'cloud server (voice providing server)
21, 21 ′ control unit 21 a voice providing unit 21 ′ d message deletion unit 22 storage unit 23 communication unit 30-1, 30-2, 30-3 communication terminal device 40 relay station 50 user home 62 wide area communication network 100 message system

Claims (5)

  1.  当該電子機器に対する所定の操作を含む発話のきっかけとなる予め定められた事象の発生を検知すると発話する、話しかけ動作を行う発話部を備えた電子機器であって、
     前記発話部は、再生すべき伝言が存在する場合、該伝言を前記話しかけ動作における発話の1つとして再生することを特徴とする電子機器。
    An electronic device having an utterance unit for performing a speaking operation that utters when detecting the occurrence of a predetermined event that triggers an utterance including a predetermined operation on the electronic device,
    The utterance unit reproduces the message as one of utterances in the speaking operation when there is a message to be reproduced.
  2.  前記発話部は、前記話しかけ動作において、発話のきっかけとなる事象の発生を検知すると予め定められた確率に従って発話を行い、
     前記発話部は、一回も再生されていない伝言が存在する場合は、該伝言が存在するようになってから初めて発生を検知した発話のきっかけとなる事象が必ず発話するように設定された事象でなくても必ず発話して伝言を再生することを特徴とする請求項1に記載の電子機器。
    The utterance unit utters according to a predetermined probability when detecting the occurrence of an event that triggers the utterance in the speaking operation,
    If the utterance part has a message that has never been played back, the event that is set so that the event that triggers the utterance that is detected for the first time after the message has existed is uttered without fail 2. The electronic apparatus according to claim 1, wherein the electronic device reproduces the message without fail by speaking.
  3.  前記発話部は、時期を変えて同一の伝言を複数回再生することを特徴とする請求項1又は2に記載の電子機器。 The electronic device according to claim 1 or 2, wherein the utterance unit reproduces the same message a plurality of times at different times.
  4.  前記発話部は、同一の伝言を再生する頻度を時間軸に沿って変化させることを特徴とする請求項3に記載の電子機器。 4. The electronic apparatus according to claim 3, wherein the utterance unit changes a frequency of reproducing the same message along a time axis.
  5.  電子機器に対する所定の操作を含む、発話のきっかけとなる予め定められた事象の発生を検知すると発話する、話しかけ動作を行う発話部を備えた電子機器に対して、発話する内容を送信して提供する音声提供サーバと、
     請求項1から3の何れか1項に記載された電子機器と、を備え、
     前記音声提供サーバは、通信端末装置より前記電子機器において再生させた伝言の登録要求を受け付け、前記通信端末装置より送信された前記伝言を、話しかけ動作における発話する内容の1つとして電子機器へと送信することを特徴とする伝言システム。
    Sends and provides utterance content to an electronic device with an utterance section that speaks when it detects the occurrence of a predetermined event that triggers the utterance, including predetermined operations on the electronic device A voice providing server,
    An electronic device according to any one of claims 1 to 3,
    The voice providing server receives a request for registration of a message reproduced in the electronic device from a communication terminal device, and transmits the message transmitted from the communication terminal device to the electronic device as one of contents to be uttered in a talking operation. A message system characterized by transmitting.
PCT/JP2015/054449 2014-05-28 2015-02-18 Electronic device and message system WO2015182177A1 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201580021346.2A CN106233372B (en) 2014-05-28 2015-02-18 Electronic equipment and message leaving system

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP2014110675A JP6400337B2 (en) 2014-05-28 2014-05-28 Electronic equipment and message system
JP2014-110675 2014-05-28

Publications (1)

Publication Number Publication Date
WO2015182177A1 true WO2015182177A1 (en) 2015-12-03

Family

ID=54698519

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/JP2015/054449 WO2015182177A1 (en) 2014-05-28 2015-02-18 Electronic device and message system

Country Status (3)

Country Link
JP (1) JP6400337B2 (en)
CN (1) CN106233372B (en)
WO (1) WO2015182177A1 (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109506349A (en) * 2017-09-15 2019-03-22 夏普株式会社 Network system, information processing method and server

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP6657025B2 (en) 2016-06-17 2020-03-04 シャープ株式会社 Operator estimation system
WO2022215279A1 (en) * 2021-04-08 2022-10-13 パナソニックIpマネジメント株式会社 Control method, control device, and program

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2003028550A (en) * 2001-07-12 2003-01-29 Toshiba Corp Refrigerator
JP2003208190A (en) * 2002-01-10 2003-07-25 Fuji Photo Film Co Ltd Message device
JP2007078315A (en) * 2005-09-16 2007-03-29 Corona Corp Remote control device
WO2013190963A1 (en) * 2012-06-18 2013-12-27 エイディシーテクノロジー株式会社 Voice response device

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TW593950B (en) * 2000-09-11 2004-06-21 Toshiba Corp Remote inspection system for refrigerator
CN202254602U (en) * 2011-09-30 2012-05-30 南京创维电器科技有限公司 Refrigerator with message leaving function

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2003028550A (en) * 2001-07-12 2003-01-29 Toshiba Corp Refrigerator
JP2003208190A (en) * 2002-01-10 2003-07-25 Fuji Photo Film Co Ltd Message device
JP2007078315A (en) * 2005-09-16 2007-03-29 Corona Corp Remote control device
WO2013190963A1 (en) * 2012-06-18 2013-12-27 エイディシーテクノロジー株式会社 Voice response device

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109506349A (en) * 2017-09-15 2019-03-22 夏普株式会社 Network system, information processing method and server
JP2019052797A (en) * 2017-09-15 2019-04-04 シャープ株式会社 Network system, information processing method and server

Also Published As

Publication number Publication date
JP2015225258A (en) 2015-12-14
CN106233372B (en) 2019-07-26
JP6400337B2 (en) 2018-10-03
CN106233372A (en) 2016-12-14

Similar Documents

Publication Publication Date Title
JP6975362B2 (en) Audio notification
US20230082116A1 (en) Portable Playback Devices with Network Operation Modes
JP6355939B2 (en) Voice server, control method therefor, and voice system
WO2016052018A1 (en) Home appliance management system, home appliance, remote control device, and robot
US20140095635A1 (en) Operation-assisting apparatus, operation-assisting method, and recording medium containing control program
US11736760B2 (en) Video integration with home assistant
EP3613045A1 (en) Methods, systems, and media for providing information relating to detected events
JP6400337B2 (en) Electronic equipment and message system
CN113589699A (en) Intelligent household scene control method and device
US20230421868A1 (en) Content Playback Reminders
US8259957B2 (en) Communication devices
WO2019128632A1 (en) Audio playback method, device, and system
JP2006517318A (en) System that makes people appear to be in the room
JP5990311B2 (en) Server, notification method, program, control target device, and notification system
JP2020061046A (en) Voice operation apparatus, voice operation method, computer program, and voice operation system
US20230244437A1 (en) Systems and methods to adjust loudness of connected and media source devices based on context
US20240104151A1 (en) Dynamic Content Recommendations
JP6430187B2 (en) Electronic equipment and audio output system
JP2019079121A (en) Terminal device, voice output program, server, voice output system, and voice output method
US20150334440A1 (en) Smart audiovisual integration device
CN109521685B (en) Video and audio control system
CN110856143A (en) Visual doorbell capable of being rapidly awakened and awakening method thereof
JP2021081146A (en) Water heater
JP5833066B2 (en) Server, notification method, notification system, and program
CN117008865A (en) Play setting method and device, storage medium and electronic device

Legal Events

Date Code Title Description
121 Ep: the epo has been informed by wipo that ep was designated in this application

Ref document number: 15799321

Country of ref document: EP

Kind code of ref document: A1

NENP Non-entry into the national phase

Ref country code: DE

122 Ep: pct application non-entry in european phase

Ref document number: 15799321

Country of ref document: EP

Kind code of ref document: A1