WO2015159409A1 - Information delivery device and information delivery method - Google Patents

Information delivery device and information delivery method Download PDF

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Publication number
WO2015159409A1
WO2015159409A1 PCT/JP2014/060957 JP2014060957W WO2015159409A1 WO 2015159409 A1 WO2015159409 A1 WO 2015159409A1 JP 2014060957 W JP2014060957 W JP 2014060957W WO 2015159409 A1 WO2015159409 A1 WO 2015159409A1
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WO
WIPO (PCT)
Prior art keywords
product
store
information
user
column
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PCT/JP2014/060957
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French (fr)
Japanese (ja)
Inventor
宇都木 契
宏視 荒
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株式会社日立製作所
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Priority to PCT/JP2014/060957 priority Critical patent/WO2015159409A1/en
Publication of WO2015159409A1 publication Critical patent/WO2015159409A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207Discounts or incentives, e.g. coupons or rebates

Definitions

  • the present invention relates to an information distribution apparatus and an information distribution method.
  • the electronic coupon serves as a cash voucher at the store.
  • the electronic coupon is not an economic value that can be exchanged for any product, but is used only for the purchase of a product sold at the store. Therefore, it becomes a problem how to extract a person who seems to be interested in the product from the users.
  • the information distribution apparatus of cited document 1 selects the type of electronic coupon to be distributed to the user according to the personal information of the user of the mobile terminal device, the search history and browsing history in the network, the location information of the mobile terminal device, and the like.
  • the information distribution apparatus of the cited document 1 does not have a viewpoint of utilizing data of many manufacturers.
  • the information distribution apparatus of Cited Document 1 selects the type of electronic coupon to be distributed to the user, it does not quantitatively compare the degree to which it is preferable to distribute to a certain user for each electronic coupon. Therefore, it is not objectively guaranteed that an electronic coupon that is truly suitable for the user is distributed to the user. Therefore, an object of the present invention is to determine, with high accuracy, a product that a consumer is really interested in using data created by many manufacturers.
  • the information distribution apparatus relates to a product, a store where the product is distributed or sold, a time when the product is distributed or sold in the store, and information indicating that the product, the store, and the time can be disclosed, And a mobile unit located within a predetermined distance from the location of the store, extracting a product associated with information indicating that it can be released from the order information and a storage unit storing order information And a control unit that transmits the extracted product and product related information including the store and the time point associated with the product before the time point arrives.
  • Other means will be described in the embodiment for carrying out the invention.
  • FIG. 1 It is a figure explaining the structure etc. of an information delivery apparatus. It is a figure which shows an example of order information.
  • A is a figure showing an example of a store master.
  • B is a figure showing an example of a goods master.
  • C is a figure showing an example of event information. It is a figure which shows an example of user information. It is a figure which shows an example of browsing information.
  • A is a figure showing an example of POS information.
  • (B) is a figure showing an example of inventory information. It is a sequence diagram of the whole processing procedure. It is a flowchart of an event plan processing procedure. It is a flowchart of a store invitation process procedure. It is a flowchart of a re-visit store invitation processing procedure.
  • FIG. 1 It is a flowchart of a report preparation process procedure.
  • A is a figure showing an example of a search screen.
  • B is a figure showing an example of a map screen.
  • C is a figure showing an example of a detailed screen.
  • A) is a figure showing an example of a goods questionnaire screen.
  • B is a figure showing an example of a detailed screen.
  • C And
  • d is a figure explaining a game screen.
  • A) is a figure showing an example of a preliminary report for stores.
  • B is a figure showing an example of a post report for a store.
  • A) is a figure showing an example of a follow-up report for manufacturers.
  • (B) is a figure showing an example of a total report for manufacturers.
  • a “manufacturer” is a person who manufactures a product. The manufacturer aims to raise the name of the product and increase sales. For this reason, there are many plans for events (details below) such as distributing free samples of products to consumers. Even if a sample is distributed to a consumer who is not interested in the product, the sample is simply stored. Therefore, the manufacturer wants consumers to visit the store consciously for the free sample. Furthermore, the manufacturer desires to use analysis results such as consumer preference patterns for sales growth.
  • a “store” is a person who purchases goods from a manufacturer and sells the purchased goods to consumers at his / her own commercial facility.
  • the store is in a competitive relationship with the “virtual store” on the Internet.
  • Stores also aim to increase the number of consumers coming to the store and increase their sales. Therefore, take a cooperative position for events planned by manufacturers.
  • the store does not want the sample to be stored after the accidental consumer has received the sample.
  • the store also wants consumers who know in advance the distribution of free samples to come to the store for free samples.
  • stores also want to use analysis results such as consumer preference patterns and behavior patterns for sales growth.
  • Consumer means a person who purchases a product at a store. This embodiment is an example of inviting a store visit to a user such as a mobile terminal device. Therefore, in this embodiment, “consumer” is synonymous with “user”, and hereinafter, the word “user” is mainly used.
  • a “distributor” is a person who contracts a manufacturer or a store to transport the product from the manufacturer to the store and temporarily store the product in the process. There may be a capital relationship between the manufacturer (or store) and the distributor. In addition, they may be the same entity.
  • An “information distributor” is a person who distributes information about an event planned by a manufacturer to a user in advance and invites customers to visit the store. Furthermore, the information distributor analyzes the user's preference pattern, behavior pattern, and the like, and distributes the analysis result to the manufacturer and the store.
  • An “event” is a sales promotion campaign executed by a manufacturer, a store, or a person commissioned by them. Personnel may be dispatched for events. The event is held mainly to distribute “free samples” (samples for free distribution) of products that manufacturers want to increase sales. However, for example, an event may be held for other purposes, such as selling a new product itself for a fee or reliably selling a product with a limited sales volume.
  • the information distribution apparatus 1 is a general computer.
  • the information distribution device 1 includes a central control device 11, an input device 12 such as a keyboard and a mouse, an output device 13 such as a display, a main storage device 14, an auxiliary storage device 15, and a communication device 16. These are connected to each other by a bus.
  • the event planning unit 21, the store visit invitation unit 22, the revisit store invitation unit 23, and the report creation unit 24 in the main storage device 14 are programs. Thereafter, when the subject is described as “XX section”, the central control device 11 reads each program from the auxiliary storage device 15 and loads it into the main storage device 14, and then the function of each program (detailed later). Shall be realized.
  • the auxiliary storage device 15 stores order information 31, a store master 32, a product master 33, event information 34, user information 35, browsing information 36, and POS (Point of Sales) information 37 (all of which will be described later in detail).
  • the information distribution device 1 can communicate with the manufacturer server 2, the distributor server 3, the mobile terminal device 4, and the store server 5 via the network 6.
  • the manufacturer server 2 stores order information 31 and a product master 33.
  • the store server 5 stores POS information 37 and inventory information 38 (details will be described later).
  • the order information 31 stored in the auxiliary storage device 15 of the information distribution apparatus 1 and the order information 31 stored in the manufacturer server 2 are the same.
  • the POS information 37 stored in the auxiliary storage device 15 of the information distribution apparatus 1 and the POS information 37 stored in the store server 5 are the same.
  • the order information 31 will be described with reference to FIG. In FIG. 2, the order information 31 is described in two separate upper and lower stages due to space limitations, but it is actually one (the same applies to FIGS. 4, 5, and 6 (a)).
  • the order time column 102 in association with the order ID stored in the order ID column 101, the order time column 102 has an order time, the shipping schedule time column 103 has a shipping schedule time, and the arrival schedule time column 104 has an arrival time.
  • the scheduled time, the product ID field 105 has a product ID, the quantity field 106 has a quantity, the store ID field 107 has a store ID, the disclosure availability field 108 has a disclosure availability flag, and the publication time field 109 has a disclosure time.
  • the product category evaluation vector column 114 has a product category evaluation vector
  • the preference evaluation vector column 115 has a preference evaluation vector
  • the brand evaluation vector column 116 has a brand rating.
  • Vector, profile evaluation vector is stored in the profile evaluation vector field 117.
  • the order ID in the order ID column 101 is an identifier that uniquely identifies the order of the product from the store to the manufacturer.
  • the order time in the order time column 102 is the year, month, day and time when the order is placed.
  • the shipping schedule time in the shipping schedule time column 103 is the year, month, day and time when the product is scheduled to be shipped from the manufacturer (or the distributor's warehouse) to the store.
  • the estimated arrival time in the estimated arrival time column 104 is the year, month, day and time at the time when the item is scheduled to arrive at the store. Note that the time when a predetermined period (for example, “1 hour” excluding non-business hours such as nights and holidays) has elapsed from the estimated arrival time is referred to as “event start time”. (Details below).
  • An event start time field may be provided in the order information 31, and “event start time” may be stored in the field.
  • the product ID in the product ID column 105 is an identifier that uniquely identifies the product.
  • the quantity in the quantity column 106 is the quantity of the ordered product.
  • the store ID in the store ID column 107 is an identifier that uniquely identifies the store.
  • the right part of the double line in the order information 31 is one of the features of the present invention.
  • the disclosure permission flag in the disclosure permission / inhibition column 108 is either “ ⁇ ” indicating that the event can be disclosed to the user, or “X” indicating that the event is impossible.
  • the publication time in the publication time field 109 is the year, month, day, and hour at the time when the implementation of the event is disclosed to the user.
  • the release time is before the event start time.
  • the information disclosure range in the information disclosure range column 110 is an administrative range including a point where a store where an event to be disclosed is performed is located.
  • Distribution forms in the distribution form column 111 are forms in which products are distributed or sold, and there are the following six forms. “Free sample” indicates that the product is distributed as a free sample. “New product” indicates that the product has not been sold in the past.
  • “Limited production product” indicates that the production amount of the product is limited (no additional production). “Rare item” indicates that the production amount of the product is extremely limited. “Popular product” indicates that the shipment result of the product is higher than that of other similar products. “With bonus” indicates that a free gift is attached to the product. In the distribution form other than “free sample”, the product is sold for a fee.
  • the use record vector in the use record vector column 112 is a vector indicating what kind of use record among the use records of the user information distribution apparatus 1 should be attracted to the event.
  • Current usage includes “registration / non-registration to information distribution device”, “presence / absence of purchase using information distribution device”, “purchase using information distribution device within the last 3 months It is assumed that there are four types, “Yes / No” and “Yes / No purchase of own product using information distribution device”. Then, the usage record vector becomes the following four-dimensional vector. The four components of the usage record vector are either “1” indicating “present” or “0” indicating “not present”.
  • “(1,0,0,0)” indicates that the user has registered in the information distribution apparatus 1 in the past, but has not purchased using the information distribution apparatus. It is shown that there is no purchase using the information distribution device in the company and no purchase of the company's product using the information distribution device.
  • the distribution form evaluation vector in the distribution form evaluation vector column 113 is a vector indicating a score given by the manufacturer for each of the distribution forms. Since there are six distribution forms, the distribution form evaluation vector is a six-dimensional vector as follows. The sum of the six components of the distribution form evaluation vector is a predetermined value (here, “10”).
  • the product category evaluation vector in the product category evaluation vector column 114 is a vector indicating a score given by the manufacturer for each product category.
  • the product category is a product category, including “drinks”, “food”, “amenity goods (bathroom-related products)”, “stationery”, “cosmetics”, “posters”, “toys”, and “others”. There is one. Since there are eight product categories, the product category evaluation vector is an 8-dimensional vector as follows. The sum of the eight components of the product category evaluation vector is a predetermined value (here, “10”).
  • the preference evaluation vector in the preference evaluation vector column 115 is a vector indicating a score given by the manufacturer for each of the user's preferences.
  • Preference is a user's preference or behavioral characteristics: “sweet / ordinary / picky”, “likes tea / ordinary / dislikes”, “likes food with a strong taste / ordinary / dislikes”, “likes exercise / ordinary”
  • the preference evaluation vector is a seven-dimensional vector as follows. The sum of the seven components of the preference evaluation vector is a predetermined value (here, “10”).
  • the brand evaluation vector in the brand evaluation vector column 116 is a vector indicating a score given by the manufacturer for each brand selected by the user.
  • a brand is a trademark attached to a product.
  • brands such as “beverage brand A”, “beverage brand B”, “confectionery brand C”, “confectionery brand D”, “clothing brand E”, and so on.
  • the brand evaluation vector is a five-dimensional vector as follows. The sum of the five components of the brand evaluation vector is a predetermined value (here, “10”).
  • the profile evaluation vector in the profile evaluation vector column 117 is a vector indicating a score given by the manufacturer for each of the user's personal information.
  • the profile evaluation vector is an 8-dimensional vector as follows. The sum of the eight components of the preference evaluation vector is a predetermined value (here, “10”).
  • Profile evaluation vector: (male, female, under 20 years old, 20 years old and under 30 years old, 30 years old and under 40 years old, 40 years old and under 50 years old, 50 years old and over 60 years old Under age, over 60 years old) (5,0,0,5,0,0,0,0,0)
  • each component of the profile evaluation vector may be “a purchase at a convenience store is 5000 yen or more per month”, “a purchase of health-related products is 5000 yen or more a month”, or the like.
  • the disclosure time column 109 to the profile evaluation vector column 117 of records in which “x” is stored in the disclosure permission / inhibition column 108 may be blank.
  • the store master 32 will be described with reference to FIG.
  • the store name column 122 stores the store name
  • the group name column 123 stores the group name
  • the position information column 124 stores the position information
  • the site URL column 125 stores a site URL
  • the image URL column 126 stores an image URL.
  • the store ID in the store ID column 121 is the same as the store ID in FIG.
  • the store name in the store name column 122 is the name of the store.
  • the group name in the group name column 123 is a group to which the store belongs (for example, parent company name, franchise name).
  • the position information in the position information column 124 is the latitude and longitude of the point where the store is located.
  • the site URL in the site URL column 125 is link information to a site on the Internet of the store.
  • the image URL in the image URL column 126 is link information to an image on the Internet of the store.
  • the merchandise master 33 will be described with reference to FIG.
  • the product name column 132 has a product name
  • the product category column 133 has a product category
  • the manufacturer name column 134 has a manufacturer name.
  • the internal capacity column 135 has an internal capacity
  • the explanatory text column 136 has an explanatory text
  • the target layer vector field 137 has a target layer vector
  • the site URL field 138 has a site URL
  • the image URL field 139 has a An image URL is stored.
  • the product ID in the product ID column 131 is the same as the product ID in FIG.
  • the product name in the product name column 132 is the name of the product.
  • the product category in the product category column 133 is the product category described above.
  • the manufacturer name in the manufacturer name column 134 is the name of the manufacturer.
  • the internal capacity in the internal capacity column 135 is the internal capacity (weight, volume, etc.) per sales unit of the product.
  • the explanatory text in the explanatory text column 136 is a text explaining the product to the user.
  • the target layer vector in the target layer vector column 137 is a vector indicating the attributes of the main user who purchases the product.
  • the symmetric layer vector has the same type as the profile evaluation vector described above. These differences are that each component of the profile evaluation vector can correspond to the future customer segment in anticipation of future sales strategies, whereas each component of the target segment vector corresponds to the current customer segment. That is. In general, there are cases where the transition of the customer base of a product cannot be ignored. For example, when a product used by a future businessman is attracted to a current student, the current customer segment is “male 20 years or older” and the future customer segment is “male under 20 years”. Therefore, the manufacturer can create a target layer vector based on a product, and separately create a profile evaluation vector based on an event, and examine a user's reaction that seems to be a future customer layer.
  • the site URL in the site URL column 138 is link information to a site on the Internet for the product.
  • the image URL in the image URL column 139 is link information to an image of the product on the Internet.
  • the event information 34 will be described with reference to FIG.
  • the order ID column 142 stores the order ID
  • the store ID column 143 stores the store ID
  • the product ID column 144 stores the product ID.
  • the event information 34 is obtained by combining the order information 31, the store master 32, and the product master 33 with the order ID, the store ID, and the product ID as a combination main key.
  • one record is created for every combination of order ID, store ID, and goods ID, and event ID is numbered as an identifier which specifies the record uniquely.
  • One record indicates which order event is executed for which product at which store.
  • the user information 35 will be described with reference to FIG.
  • the last name is in the last name field 152
  • the first address is in the first name field 153
  • the first address is in the first address field 154
  • the second address field is in the user information 35.
  • the second address is in 155
  • the date of birth is in the date of birth column 156
  • the gender is in the gender column 157
  • the occupation is in the job column 158
  • the SNS (Social Network System) information 1 column 159 is the first address.
  • the SNS information 2 column 160 has second SNS information
  • the distribution mode column 161 has a distribution mode vector
  • the product category column 162 has a product category vector
  • the preference column 163 has a preference vector.
  • the brand column 164 includes a brand vector
  • the profile column 165 includes a profile vector
  • the estimated preference column 166 includes an estimated preference vector
  • the premium degree column 167 includes a premium degree
  • the weight column 168 includes a weight.
  • the user ID in the user ID column 151 is an identifier that uniquely identifies the user.
  • the last name in the last name field 152 is the user's last name (Mr.).
  • the name in the name column 153 is the name of the user.
  • the first address in the address 1 column 154 is the administrative address (including the zip code) of the point where the user resides.
  • the second address in the address 2 column 155 is the administrative address of the point where the user works.
  • the date of birth in the date of birth column 156 is the date of birth of the user.
  • the gender in the gender column 157 is the gender of the user.
  • the occupation in the occupation column 158 is the occupation of the user.
  • the second SNS information in the SNS information 2 column 160 is information
  • the distribution form vector in the distribution form column 161 is a vector indicating a value “1” or “0” input by the user for each of the distribution forms.
  • the distribution form vector is also a six-dimensional vector as follows.
  • Distribution form vector: (free sample, new product, limited production, rare item, popular product, with bonus) (1, 1, 0, 0, 0, 0)
  • the example “(1,1,0,0,0,0)” indicates that the user is interested in free samples and new products, and interested in other forms of distribution. Indicates no.
  • the product category vector in the product category field 162 is a vector indicating a value “1” or “0” input by the user for each of the product categories. As described above, since there are eight product categories, the product category vector is also an 8-dimensional vector as follows.
  • Product category vector: (drink, food, amenity goods, stationery, cosmetics, posters, toys, etc.) (1, 0, 0, 0, 1, 0, 0, 0)
  • “(1,0,0,0,1,0,0,0)” indicates that the user is interested in drinks and cosmetics and is interested in other product categories. Indicates not.
  • the preference vector in the preference column 163 is a vector indicating a value of “1”, “0”, or “ ⁇ 1” input by the user for each of the user preferences.
  • the preference vector is also a seven-dimensional vector as follows.
  • Preference vector: (sweet / medium / spicy, likes tea / ordinary / dislike, likes deep-flavored food / ordinary / dislikes, likes exercise, normal / dislikes, cares about health / neither / does No, go to convenience stores every day / sometimes go / do not like, like shopping / ordinary / dislike) (1, -1,0, -1,1,1,0)
  • “1” indicates that the user has selected the left option from the three options divided by two “/”.
  • “ ⁇ 1” indicates that the user has selected the right option.
  • “0” indicates that the user has selected the central option, or none has been selected.
  • “(1, -1,0, -1,1,1,0)” given as an example, even though the user ’s preference is “sweet taste”, “dislikes tea”, “like food with a strong taste” It indicates that they are not disliked (or not selected), “dislike exercise”, “care about health”, “go to a convenience store every day” and “do not like or dislike shopping”.
  • the brand vector component may be any one of the values “1”, “0”, and “ ⁇ 1”. In this case, “1” indicates that he / she actively likes, “ ⁇ 1” indicates that he / she actively dislikes, and “0” indicates that none of the above.
  • the profile vector in the profile column 165 is a vector indicating the value of each item of personal information input by the user as “1” or “0”. Similarly to the above, for the sake of simplicity, it is assumed that the personal information is of two types, gender and age group.
  • the above profile vector shows only gender and age group.
  • the estimated preference vector in the estimated preference vector column 166 is a preference vector that is automatically estimated by the information distribution apparatus 1 when the user does not input a preference (details will be described later). “#” Indicates an estimated value.
  • the premium degree in the premium degree column 167 is a preferential degree given to the user by the manufacturer. For example, the greater the contribution to the product questionnaire, the greater the purchase price of the product, the greater the premium degree (details will be described later).
  • the weight vector in the weight column 168 is a vector having, as components, weights used when calculating the degree to which the product that is the subject of the event matches the user's interest and the like (details will be described later).
  • the browsing information 36 will be described with reference to FIG.
  • the event column 172 has an event ID
  • the product ID column 173 has a product ID
  • the phase column 174 has a phase
  • the date and time are stored
  • the browsing location is stored in the browsing location column 176
  • the game result is stored in the game result column 177
  • the coupon amount is stored in the coupon amount column 178
  • the product questionnaire result is stored in the product questionnaire column 179.
  • the user ID in the user ID column 171 is the same as the user ID in FIG.
  • the event ID in the event column 172 is the same as the event ID in FIG.
  • the product ID in the product ID column 173 is the same as the product ID in FIG.
  • the phases in the phase column 174 are the following events until the user purchases a product with an electronic coupon after the user is informed that an event about the product is scheduled to be performed.
  • “Browse map screen” indicates that the mobile terminal device 4 has displayed the map screen 227 for event invitation (FIG. 13B).
  • “View detailed screen” indicates that the mobile terminal device 4 has displayed the event attraction detailed screen 228 (FIG. 13C).
  • “Browse store site” indicates that the mobile terminal device 4 has displayed a store site.
  • “View merchandise site” indicates that the mobile terminal device 4 has displayed a merchandise site.
  • “Schedule registration” indicates that the user has registered event information in “Schedule” (details will be described later).
  • “Free sample receipt” indicates that the user has received a free sample at the store.
  • “Receiving product questionnaire” indicates that the mobile terminal device 4 has received the product questionnaire 229 (FIG. 14A) from the information distribution device 1.
  • “Product questionnaire result transmission” indicates that the mobile terminal device 4 has transmitted a product questionnaire result to the information distribution apparatus 1.
  • Game execution indicates that the user has played a game and the mobile terminal device 4 has transmitted the result (score) of the game to the information distribution device 1.
  • “Electronic coupon reception” indicates that the mobile terminal device 4 has received an electronic coupon.
  • “Use electronic coupon” indicates that the user has purchased a product using the electronic coupon at the store.
  • the date / time in the date / time column 175 is the year / month / day / hour / minute / second when the event occurred.
  • the browsing location in the browsing location column 176 is position information (latitude, longitude) of the mobile terminal device 4 at the time when the event occurs.
  • the game result in the game result column 177 is the score of the game played by the user.
  • the coupon amount in the coupon amount column 178 is the amount of the electronic coupon used by the user at the store.
  • the product questionnaire result in the product questionnaire column 179 is the content that the user has answered to the product questionnaire 229 (FIG. 14A).
  • the browsing information 36 as a whole stores in chronological order what the user has done using the mobile terminal device 4 (records 201 to 211).
  • the game result column 177, the coupon amount column 178, and the product questionnaire column 179 have data only in records whose phases are “game execution”, “electronic coupon reception (or use)”, and “product questionnaire result transmission”, respectively.
  • the POS information 37 will be described with reference to FIG.
  • the user ID column 182 has a user ID
  • the event ID column 183 has an event ID
  • the product ID column 184 has a product ID
  • the quantity field 185 stores the quantity
  • the phase field 186 stores the phase
  • the date / time field 187 stores the date / time
  • the product price field 188 stores the product price
  • the coupon price field 189 stores the coupon price.
  • the store ID in the store ID column 181 is the same as the store ID in FIG.
  • the user ID in the user ID column 182 is the same as the user ID in FIG.
  • the event ID in the event ID column 183 is the same as the event ID in FIG.
  • the product ID in the product ID column 184 is the same as the product ID in FIG.
  • the quantity in the quantity column 185 is the quantity of the product purchased (or received free of charge) by the user.
  • the phase in the phase column 186 is the same as the phase in FIG. However, the phase here is either “sample receipt” or “use electronic coupon”.
  • the date / time in the date / time column 187 is the year / month / day / hour / minute / second when the user purchased the product (or received it for free).
  • the product amount in the product amount column 188 is the amount paid by the user (product of product unit price and quantity).
  • the coupon amount in the coupon amount column 189 is the amount of the electronic coupon used by the user, and is the
  • the POS information 37 stores what the user has done at the store as a whole in time series.
  • the POS information 37 stores not only the records 212 and 213 when the user visits the store upon receiving an event invitation, but also records in other cases.
  • “ ⁇ ” indicating that there is no value is stored in the event ID column 183, the phase column 186, and the coupon amount column 189.
  • “-” is also stored in the item price column 188 of the record 212 whose phase is “sample receipt”.
  • the inventory information 38 will be described with reference to FIG.
  • the product ID column 192 stores the product ID
  • the inventory number column 193 stores the inventory number.
  • the store ID in the store ID column 191 is the same as the store ID in FIG.
  • the product ID in the product ID column 192 is the same as the product ID in FIG.
  • the stock quantity in the stock quantity column 193 is the number of goods in the store.
  • the store server 5 always maintains the value of each record of the inventory information 38 in the latest information.
  • step S ⁇ b> 1 the manufacturer server 2 transmits order information 31 and the like to the distributor server 3. Then, the distributor server 3 narrows down the information to be disclosed to the user out of the enormous order information 31 and transmits the narrowed order information 31 to the information distribution apparatus 1. Thereafter, the product is shipped to the store.
  • step S ⁇ b> 2 the information distribution device 1 creates event information 34 and displays it on the mobile terminal device 4. Then, the user can browse various screens related to the event on the mobile terminal device 4. Then, the mobile terminal device 4 transmits the user browsing history to the information distribution device 1. Thereafter, the user visits the store to participate in the event and obtain a free sample.
  • step S ⁇ b> 3 the store server 5 transmits POS information 37 relating to the user visit to the information distribution apparatus 1. Then, after a product questionnaire, a product questionnaire result, a game, and a game result are transmitted and received between the information distribution device 1 and the mobile terminal device 4, the information distribution device 1 transmits an electronic coupon to the mobile terminal device 4. Thereafter, the user revisits the store to purchase the product using the electronic coupon. Then, the store server 5 transmits POS information 37 related to the user's return visit to the information distribution apparatus 1. In step S ⁇ b> 4, the information distribution device 1 transmits a report to the manufacturer server 2 and the store server 5. Although the explanation order is reversed, immediately after step S ⁇ b> 2, the information distribution apparatus 1 transmits a preliminary report to the store server 5.
  • steps S1, S2, S3, and S4 of the overall process procedure are an event plan process procedure (FIG. 8), a store visit invitation process procedure (FIG. 9), a revisit store invitation process procedure (FIG. 10), and a report creation process, respectively. This will be described later in detail as a procedure (FIG. 11).
  • step S301 the distributor server 3 receives the order information 31 (FIG. 2) from the manufacturer server 2.
  • step S ⁇ b> 302 the distributor server 3 entrusts control to the information distribution apparatus 1. Specifically, the distributor server 3 establishes communication with the information distribution apparatus 1 and activates the event planning unit 21 when the operator of the distributor server 3 receives input of a predetermined instruction. Thereafter, the subject that executes the processing of steps S303 to S306 is the event planning unit 21 of the information distribution apparatus 1.
  • step S ⁇ b> 303 the event planning unit 21 receives the order information 31. Specifically, the event planning unit 21 receives order information 31 (FIG. 2) from the distributor server 3.
  • step S304 the event planner 21 narrows down the order information 31 to be disclosed. Specifically, the event planning unit 21 acquires a record of the order information 31 that satisfies all the following conditions.
  • the disclosure possibility flag is “ ⁇ ”.
  • the distribution form matches that specified by the operator of the information distribution apparatus 1 via the input device 13. Hereinafter, an example in which the distribution form “free sample” is specified will be described.
  • the current time is later than the release time.
  • the usage record vector has a component of “1”, and the usage record indicated by at least one of them is the same as that specified by the operator of the information distribution apparatus 1 via the input device 13. thing.
  • step S305 the event planner 21 instructs label attachment. Specifically, the event planning unit 21 transmits an instruction to the distributor server 3 to attach a “label” to the product specified by the product ID of the record of the order information 31 acquired in step S304. It is assumed that an order ID is stored in “Label”.
  • step S306 the event planning unit 21 instructs shipping. Specifically, the event planning unit 21 gives an instruction to ship the product specified by the product ID of the record of the order information 31 acquired in step S304 to the store specified by the store ID of the record. Send to. Thereafter, the event planner 21 ends the event plan processing procedure.
  • the entity executing the processes described in steps S303 to S306 can be the distributor server 3. In this case, the distributor server 3 does not need to transmit the instructions in steps S305 and S306 to the outside.
  • step S ⁇ b> 311 the store invitation part 22 of the information distribution apparatus 1 receives the product master 33 from the manufacturer server 2.
  • step S312 the store invitation section 22 creates event information 34 (FIG. 3C). Specifically, the store invitation part 22 combines the order information 31 acquired in step S304 (records narrowed down), the product master 33 acquired in step S311 and the store master 32 as described above. Event information 34 is created.
  • step S313 the store invitation section 22 determines whether user registration has been completed. Specifically, if the user registration has been completed (step S313 “YES”), the store invitation unit 22 proceeds to step S315. If user registration has not been completed (step S313 “NO”), the process proceeds to step S314.
  • step S314 the store invitation section 22 receives and registers the user registration. Specifically, first, the store invitation unit 22 sequentially displays registration screens 221 to 225 (FIGS. 12A to 12E) on the mobile terminal device 4, and sequentially accepts user input. The user inputs his / her last name, first name,... On the registration screen 221, selects a desired distribution form on the registration screen 222, selects a desired product category on the registration screen 223, and enters the registration screen 224. Select the desired brand. At this time, the store invitation section 22 may change the display mode (character font, background color, etc.) between the essential input items and other input items on the registration screen 221.
  • the store invitation section 22 may change the display mode (character font, background color, etc.) between the essential input items and other input items on the registration screen 221.
  • “ ⁇ ” may be displayed in a column selected by the user, and “x” may be displayed in a column not selected. Subsequently, the user inputs his / her preference (preference pattern, behavior pattern) on the registration screen 225 by selecting one of three options for answering the question.
  • the store invitation section 22 creates a new record of the user information 35 (FIG. 4), and fills each column of the new record with the data received in “first” in step S314.
  • the data input to the registration screen 201 corresponds to the new record fields 152 to 160.
  • the data input to the registration screen 222 corresponds to the distribution form column 161 of the new record (“ ⁇ ” corresponds to “1”, “X” corresponds to “0”, and so on. .)
  • the data input to the registration screen 223 corresponds to the product category field 162 of the new record.
  • Data input to the registration screen 224 corresponds to the brand field 164 of the new record.
  • the data input to the registration screen 225 corresponds to the new record preference field 163.
  • the store invitation part 22 assigns a user ID and stores it in the user ID column 151 of the new record. Furthermore, the store invitation section 22 sets “(0, 0, 0, 0, 0, 0) # ” and “0” as initial values in the estimated preference field 166, the premium degree field 167, and the weight field 168, respectively. And “(0.1, 0.1, 0.1, 0.1, 0.1, 0.1)”.
  • step S315 the store invitation section 22 receives the position information. Specifically, the store visit attracting unit 22 acquires the current position information of the mobile terminal devices 4 of all users. It is assumed that the store visit attracting unit 22 can acquire the current location information of all users by using GPS (Global Positioning System) technology regardless of the presence or absence of a record of the browsing information 36 (FIG. 5).
  • GPS Global Positioning System
  • the store invitation part 22 may display the search screen 226 (FIG. 13A) on the mobile terminal device 4.
  • the data displayed in the “location information” column of the search screen 226 is the current location information of the mobile terminal device 4, and the data displayed in the “search time” column is the current time point. It is.
  • the data in the “search distribution form” column and the “search product category” column are past data at the time of registration by the user.
  • the user can re-enter one or more distribution forms (or product categories) in the search distribution form column (or search product category column).
  • the store invitation part 22 immediately updates the distribution form vector 161 (or the product category vector 162) of the user information 35 with the information just inputted. This process is especially effective for sudden climate changes and conditions (for example, when the temperature suddenly rises and you want a cold drink, you get wet with rain, makeup drops, or you are asked to take your lunch home while you are home) It is.
  • the user can re-enter the position information of the point where the user will arrive in the near future as the position information. Then, the store invitation part 22 executes the process of step S316 described later with the position information just input. This processing is particularly effective when, for example, a user who is currently on the railroad arrives at a station several minutes later.
  • step S316 the store invitation part 22 creates display candidate information (immediately described later). Specifically, the store visit attracting unit 22 acquires records satisfying all the following conditions from the event information 34 for all users.
  • the event start time associated with the event ID (column 141) is after the current time.
  • the position of the location information associated with the store ID (column 143) is predetermined from the location of the current location information of the user's mobile terminal device 4 (or location information of the location where the user is scheduled to arrive in the near future). And within the information disclosure range.
  • the component corresponding to the distribution form associated with the event ID (column 141) is “1” in the distribution form vector in the record of the user information 35 having the user ID identifying the user.
  • the component corresponding to the product category associated with the product ID (column 144) is “1” in the product category vector in the record of the user information 35 having the user ID that identifies the user.
  • the user may delete the search distribution form on the search screen 226. In this case (meaning unconditional), the store invitation section 22 ignores (3) above. Similarly, the user may delete the search product category. In this case, the store invitation part 22 ignores (4) above.
  • the store invitation section 22 repeats the process of step S316 for each user. Then, “display candidate information” in which the event ID of the record of the acquired event information 34 (in many cases, a plurality of event IDs are acquired) is associated with one user ID is created in the main storage device 14. Memorize temporarily.
  • the store invitation section 22 determines that “(U101: E101, E102, E103,%), (U102: E111, E112,%), (U103: E121, E122, E123, Display candidate information such as E124,...,.
  • step S317 the store invitation part 22 rearranges the display candidate information.
  • V 1 is the distribution form vector
  • v 1 is the distribution form evaluation vector
  • V 2 is the product category vector
  • v 2 is the product category evaluation vector
  • V 3 is the preference vector
  • v 3 is the preference evaluation vector
  • V 4 said a brand vector
  • v 4 is the brand evaluation vector
  • V 5 is the a profile vector
  • v 5 is the profile evaluation vector.
  • D 1 is the date of the current time
  • D 2 is the date of the event start time. Normally, “(D 1 -D 2 )” is a negative value, and the closer the event is, the closer the value is to “0”.
  • w 1 , w 2 , w 3 , w 4 , w 5 , w 6 and w 7 are respectively (V 1 * v 1 ), (V 2 * v 2 ), (V 3 * v 3 ), (V 4 * v 4 ), (V 5 * v 5 ), the premium degree, and the coefficient multiplied by (D 1 -D 2 ), and the vector stored in the weight field 168 of the user information 35 (FIG. 4)
  • Each component in order from the left, “w 1 ”, “w 2 ”,).
  • “*” Is an operator indicating an operation for calculating an inner product (sum of products for each component) of two vectors.
  • the display priority score is a value indicating the affinity between the user's interest and the product related to the event and the urgency from the current time point to the event start time, and is defined for each combination of the user and the event. Is done. Therefore, the display priority score is expressed as Sc (U101, E101), for example.
  • the store invitation part 22 rearranges the event IDs included in the display candidate information in descending order of display priority score for each user, and creates a “display order” (an example will be described immediately below). Now, it is assumed that one piece of display candidate information is “(U101: E101, E102, E103)” and Sc (U101, E101) ⁇ Sc (U101, E102) ⁇ Sc (U101, E103). . Then, the store invitation part 22 creates a display order of [U101: E103, E102, E101]. The store invitation section 22 repeats the process of step S317 for each user. Then, a “display order” for each user is created and temporarily stored in the main storage device 14.
  • the store invitation section 22 matches the manufacturer's designation with the user's input for each distribution form and product category (step S316).
  • the manufacturer's designation is one point, such as “sample” and “drink”, respectively.
  • Some products span a plurality of distribution forms (for example, free samples and with bonuses).
  • some products for example, drinks and cosmetics) straddle a plurality of product categories.
  • the normal processing is particularly effective when it is desired to order events in consideration of such circumstances.
  • the simplified process is particularly effective when the processing capability of the information distribution device 1 and the mobile terminal device 4 is not sufficient.
  • the store invitation section 22 transmits a map. Specifically, the store invitation part 22 displays a map screen 227 (FIG. 13B) on the mobile terminal device 4 used by the user for each user.
  • the store invitation section 22 displays a plurality of icons “ ⁇ ”, “ ⁇ ” and the like on the map screen 227. These icons correspond to event IDs stored to the right of “:” in the display determination information.
  • the user may input “free sample” in the search distribution form column and delete the data in the search product category column (the product category is searched unconditionally).
  • the store invitation section 22 may distinguish the difference in the product category by the type of icon (“ ⁇ ”, “ ⁇ ”), or display the product category in association with the icon.
  • predetermined data may be displayed in association with an icon as a “balloon”.
  • step S320 the store invitation section 22 registers the browsing history. Specifically, the store invitation part 22 receives the current time, the event ID and the product ID related to the displayed icon, and the user ID from the mobile terminal device 4. And the record 201 of the browsing information 36 (FIG. 5) is created using the received data.
  • step S321 the store invitation section 22 transmits detailed information. Specifically, it is assumed that the user has selected an icon for a “drink”. Then, the store invitation part 22 displays a detailed screen 228 (FIG. 13C) on the mobile terminal device 4. The store invitation section 22 displays store data (store master 32 data) and product data (product master 33 data) associated with the corresponding event on the detailed screen 228. In FIG. 13C, the link information to the product site and the link information to the store site are displayed as “http //...”. Link information to product images and link information to store images are displayed as icons.
  • step S322 the store invitation section 22 registers the browsing history. Specifically, the store invitation part 22 receives the current time, the event ID and product ID related to the selected icon, and the user ID from the mobile terminal device 4. And the record 202 of the browsing information 36 (FIG. 5) is created using the received data.
  • the store invitation unit 22 creates the record 203 (or 204) of the browse information 36 (FIG. 5) in the same manner as described above.
  • step S323 the store invitation section 22 registers the schedule. Specifically, it is assumed that the user registers the event displayed on the detail screen 228 in “Schedule”. Registering in the schedule means that an arbitrary application of the mobile terminal device 4 or the external device is used, and the store of the event, the date and time, etc. are scheduled to be executed by the user in the future. Is stored in the storage area. At this time, the store invitation section 22 receives a notification from the mobile terminal device 4 that the user has registered the event in the schedule. And the record 205 of the browsing information 36 (FIG. 5) is created similarly to the above.
  • step S324 the store invitation section 22 transmits a store invitation message.
  • the store visit attracting unit 22 transmits an e-mail to the mobile terminal device 4 at a time point that is traced back from the event start time of the event registered in the schedule by a predetermined period.
  • This email contains a message such as “Thank you for registering your schedule. We are waiting for you at XX Iidabashi at XX, XX, XX.”
  • the store invitation part 22 may also transmit the mail to the store server 5 at the same time. In the store, free samples and the like can be reserved for the user.
  • the store invitation part 22 repeats the processing of steps S319 to S324 for each user. Thereafter, the store invitation section 22 ends the store invitation process procedure.
  • the “product related information” corresponds to the above-mentioned “map”, “detailed information”, and “visit to store invitation mail”.
  • the revisited store invitation processing procedure will be described with reference to FIG.
  • the re-visiting attraction process procedure starts when the user visits the store.
  • a user visits a store to participate in an event whose distribution form is “free sample”.
  • any distribution form may be used.
  • the re-visit store invitation unit 23 of the information distribution apparatus 1 receives a sample delivery report. Specifically, for example, the user uses the mobile terminal device 4 to present a screen on which “schedule” is registered to the store clerk. Then, the store clerk hands the sample that has been set aside to the user.
  • the store server 5 reads the order ID from the label attached to the free sample via its input device, reads the user ID from the portable terminal device 4, and distributes the read order ID and user ID as information. Transmit to device 1.
  • the re-visit store invitation part 23 receives this. Further, the store server 5 creates a record 212 of the POS information 37 (FIG. 6A). The user will then use the sample.
  • step S332 the re-visit store invitation unit 23 registers the browsing history. Specifically, the revisit store invitation unit 23 creates the record 206 of the browsing information 36 (FIG. 5) using the current time and the data transmitted in step S331. The re-visit store invitation unit 23 can specify the product ID and the event ID by searching the event information 34 using the order ID as a key.
  • step S333 the re-visit store invitation unit 23 transmits a product questionnaire. Specifically, the revisit store invitation unit 23 displays a product questionnaire screen 229 (FIG. 14A) on the mobile terminal device 4. At this time, the revisiting store attracting unit 23 creates a record 207 of the browsing information 36 (FIG. 5).
  • step S334 the revisit store invitation unit 23 receives the product questionnaire result.
  • the user selects “very good” as the evaluation for the product, and inputs “a strong scent and a good feeling” as a comment for the product. Therefore, the revisit store invitation unit 23 receives these input data from the mobile terminal device 4.
  • the revisiting store attracting unit 23 creates a record 208 of the browsing information 36 (FIG. 5).
  • step S335 the revisit store invitation unit 23 transmits the game. Specifically, the revisiting store attracting unit 23 displays the game screen 231 (FIG. 14C) on the mobile terminal device 4.
  • the user rolls a ball on the screen of the mobile terminal device 4 that looks like a horizontal table, and guides the ball into a hole opened on the table to acquire a point (FIG. 14 (d)). )).
  • step S336 the revisit store invitation unit 23 receives the game result. Specifically, the revisit store invitation unit 23 receives a game result from the mobile terminal device 4.
  • the game result is, for example, “100 points”.
  • the re-visit store invitation unit 23 creates a record 209 of the browsing information 36 (FIG. 5).
  • the revisit store invitation unit 23 determines the amount of the electronic coupon.
  • a “coupon” is a fake currency that has exchange value only between specific parties.
  • this coupon is digitized and can be used for a specific product in a specific store or for a product of a specific manufacturer.
  • the unit of the exchange value of the electronic coupon is usually “amount”, but may be a “discount rate” for the price of a specific product.
  • the re-visit store attracting unit 23 determines the amount of the electronic coupon according to the game result received in step S336.
  • the re-visit store invitation unit 23 determines the amount “500 yen” according to the game result “100 points”.
  • step S3308 the revisit store invitation unit 23 transmits an electronic coupon. Specifically, the re-visit store invitation unit 23 transmits an electronic coupon having the amount determined in step S ⁇ b> 337 to the mobile terminal device 4. At this time, the revisiting store attracting unit 23 creates a record 210 of the browsing information 36 (FIG. 5). Thereafter, the user can return to the store and purchase products using the electronic coupon.
  • the revisit store invitation unit 23 receives a purchase report using an electronic coupon.
  • the user uses, for example, the mobile terminal device 4 to present a screen on which the electronic coupon is displayed to the store clerk. Then, the store clerk gives the user a product desired by the user.
  • the store server 5 reads the price of the product described in the product via its input device, reads the user ID and the amount of the electronic coupon from the mobile terminal device 4, and distributes the read data to the information distribution Transmit to device 1.
  • the re-visit store invitation unit 23 receives this, and further creates a record 211 of the browsing information 36 (FIG. 5). Further, the store server 5 creates the record 213 of the POS information 37 (FIG. 6A). Thereafter, the revisited store invitation unit 23 ends the revisited store invitation processing procedure.
  • the report creation unit 24 identifies a prior report target event. Specifically, the report creation unit 24 refers to the event information 34 and identifies an arbitrary event whose event start time arrives when a predetermined time (for example, 24 hours) has elapsed from the current time. This event is called “prior report target event”.
  • the report creation unit 24 transmits a prior report to the store. Specifically, first, the report creation unit 24 creates a preliminary report 232 for a store (FIG. 15A). The contents of each data described in the store advance report 232 are as follows. “Number of visitors to the site” is the number of users who have viewed the detailed screen of the pre-report target event. By referring to the browsing information 36, the report creating unit 24 can acquire the number of users who have browsed the detailed screen of the prior report target event so far. The “estimated number of people visiting the store” is the number of users who schedule-register the event for the prior report among the number of visitors to the site. By referring to the browsing information 36, the report creation unit 24 can acquire the number of users who have scheduled the prior report target event so far.
  • the “expected total purchase amount” is an amount obtained by multiplying “predicted number of customers visiting the store” by the unit price of the product of the event subject to the prior report.
  • the report creation unit 24 can acquire the unit price of the product with reference to the POS information 37, for example.
  • “Gender-specific distribution by age” is a breakdown of “estimated number of visitors” by age group by gender.
  • the report creation unit 24 can obtain a breakdown of the “number of predicted visits” by gender and age group by referring to the browsing information 36 and the user information 35.
  • the “pre-report target event” may be performed for a plurality of products of the same manufacturer.
  • the report creation unit 24 may further display “distribution by age by gender”, for example, by product category (see reference numeral 233). Secondly, the report creation unit 24 transmits the created preliminary report 232 for the store to the store server 5. The report creation unit 24 repeatedly executes the processes in steps S351 and S352 for all the prior report target events.
  • the report creation unit 24 identifies a post-report target event. Specifically, the report creation unit 24 refers to the event information 34 and identifies an arbitrary event whose event start time has arrived at a predetermined time (for example, 24 hours) from the current time point. This event is called “subsequent report target event”.
  • step S354 the report creation unit 24 transmits the subsequent report to the store.
  • the report creation unit 24 creates a post report 234 for the store (FIG. 15B).
  • the contents of each data described in the post report 234 for stores are as follows. With regard to “the number of visitors to the site”, “the estimated number of customers visiting the store” and “the distribution by age by gender”, the description of FIG.
  • the “store site viewer” is the number of users who have browsed the store site.
  • the report creation unit 24 can acquire the number of users who have browsed the store site regarding the post-report target event by the event start time.
  • the “number of visits” is the number of users who actually visited the store.
  • the report creation unit 24 can acquire the number of users who have visited the store where the post-report target event has been performed.
  • the “visitor behavior map” is a map indicating a point (“ ⁇ ”) where the user who actually visited the store browsed the map screen 227.
  • the report creation unit 24 can acquire the position information of the point where the user who actually visited the store browsed the map screen 227.
  • the “average moving distance” is an average value of the distance between “ ⁇ ” and “Store”.
  • “Product questionnaire response rate” is a percentage obtained by dividing the number of users who answered the product questionnaire by the number of users who sent the product questionnaire.
  • the report creation unit 24 can acquire the product questionnaire response rate by referring to the browsing information 36.
  • the “electronic coupon utilization purchase rate” is a percentage obtained by dividing the number of users who have used the electronic coupon by the number of users who have received the electronic coupon.
  • the report creation unit 24 can acquire the electronic coupon use purchase rate by referring to the browsing information 36. 2ndly, the report preparation part 24 transmits the created post report 234 for stores to the store server 5.
  • step S355 the report creation unit 24 transmits a subsequent report to the manufacturer.
  • the report creation unit 24 creates a follow-up report 235 (FIG. 16A) for the manufacturer.
  • the content of each data described in the manufacturer's post report 235 is the same as the description of FIG. 15B except for “product site viewer”.
  • the “product site viewer” is the number of users who have viewed the product site.
  • the report creation unit 24 can acquire the number of users who have browsed the product site for the post-report target event by the event start time.
  • the report creation unit 24 transmits the created post report 235 for the manufacturer to the manufacturer server 2.
  • the report creation unit 24 repeatedly executes the processing of steps S353 to S355 for all the subsequent report target events.
  • the report creation unit 24 transmits the summary report to the manufacturer. Specifically, the report creation unit 24, when a predetermined date (for example, the last day of every month) arrives or when a predetermined cycle (30 days from the previous time) has passed, the manufacturer's total report 236 (FIG. 16 ( b)) is created.
  • the contents of each data described in the summary report 236 for the manufacturer are as follows. “Number of visitors to the site” is the number of users who viewed the detailed screens of all the events of the manufacturer (referred to as “period target events”) conducted during the period from the previous reporting time to the current reporting time. .
  • the report creation unit 24 can acquire the number of such users by referring to the browsing information 36.
  • “System penetration” is a percentage calculated as follows. First, the number of users who have viewed the map screen 227 of the period target event is defined as “map browsing number”. Next, the average value of “the number of people browsing the map” and “the number of visitors to the site” is calculated. -Calculate the "system penetration” by dividing the calculated average value by the population living in a given area. The predetermined area is, for example, an administrative area where at least one user who has viewed the map screen 227 resides.
  • the report creation unit 24 can calculate the system penetration rate by referring to the browsing information 36 and external information such as government offices. Furthermore, the report creation unit 24 can create a “system penetration distribution” for each product and each region by referring to the store master 32, the browsing information 36, and the POS information 37 (FIG. 16B). The bottom).
  • the “visit rate” is a percentage obtained by dividing the number of users who purchased the product of the manufacturer (or received a free sample) related to the target event for the period by “the number of visitors to the site”.
  • the report creation unit 24 can create a “shop visit rate distribution” for each product and each region by referring to the store master 32, the browsing information 36, and the POS information 37.
  • “Purchase rate” is a percentage obtained by dividing the number of users who purchased products for the period target event using the electronic coupon by the number of users who received the electronic coupon after answering the product questionnaire for the period target event. .
  • the report creation unit 24 can create a “purchase rate distribution” for each product and each region by referring to the browsing information 36 and the POS information 37.
  • the report creation unit 24 repeatedly executes the process of step S356 for all manufacturers. Thereafter, the report creation unit 24 ends the report creation processing procedure.
  • the store invitation part 22 sets a premium degree for each user.
  • the premium degree (non-negative value) increases as at least one of the following values increases. -Number of characters in the product questionnaire result-Number of items in the product questionnaire (however, the number of unanswered items is excluded) ⁇ Number of optional input items (for example, “SNS information”) at the time of registration ⁇ Number of times or amount of purchase of goods using electronic coupons
  • the store invitation part 22 has at least any one of a distribution form vector, a product category vector, a preference vector, a brand vector, and a profile vector.
  • the component may be changed as “0” ⁇ “1” or “ ⁇ 1” ⁇ “0”.
  • the information distributor generally charges the manufacturer and the store according to the degree of contribution to the manufacturer and the store. Therefore, the store invitation part 22 holds, for example, at least one of the following values for each manufacturer and stores it in the auxiliary storage device 15.
  • the number of times that the manufacturer's event is displayed on the map screen 227 during a predetermined period.
  • the number of times that the manufacturer's event is displayed on the detailed screen 228 during the predetermined period.
  • the number of times the product site is displayed on the mobile terminal device 4 ⁇
  • the report is the manufacturer server in the predetermined period Number of times sent to 2.
  • the store invitation section 22 multiplies the number of times by a predetermined unit price, and stores the result in the auxiliary storage device 15 in association with the manufacturer.
  • the store invitation section 22 holds, for example, at least one of the following values for each store and stores it in the auxiliary storage device 15.
  • the number of times an event executed at the store in a predetermined period is displayed on the map screen 227.
  • the number of times an event executed at the store is displayed on the details screen 228 in a predetermined period.
  • the store invitation section 22 multiplies the number of times by a predetermined unit price, and stores the result in the auxiliary storage device 15 in association with the store.
  • FIG. 13C and FIG. 14B are compared.
  • the store invitation section 22 displays the “provision number” in FIG.
  • the auxiliary storage device 15 stores the inventory information 38 (FIG. 6B).
  • the store visit attracting unit 22 receives the number of stocks from the store server 5 in real time (or by batch processing with a predetermined frequency such as once a day), thereby constantly maintaining the number of stocks at the latest value.
  • the number of sales is received from the store server 5 in real time, and the number of sales received is subtracted from the quantity of order information, thereby constantly maintaining the number of stocks at the latest value.
  • the store invitation part 22 displays a detail screen 230 instead of the detail screen 228 in step S321.
  • the detailed screen 230 displays the number of stocks.
  • the store invitation section 22 can also estimate the number of stocks.
  • the store invitation section 22 refers to the order information 31 and calculates an average value per day of the shipment quantity of the product for the store. Then, “average value ⁇ elapsed days” is added to the inventory quantity received last time. Further, the number of addition results is displayed on the detailed screen 230 with the letters “(estimated)”.
  • the report creation unit 24 can also evaluate the validity of the electronic coupon for each store.
  • the report creation unit 24 refers to the POS information 37, the average product price “p 1 ” of the product purchased by the user using the electronic coupon during a predetermined period, and the user An average product price “p 2 ” of products purchased without using a coupon is calculated. Then, for example, the report creation unit 24 performs a statistical test process on the assumption that the probability distribution of “p 2 ” follows a normal distribution. Specifically, if the value of “p 1 ” belongs to the probability distribution of “p 2 ”, for example, “5% right-side rejection area”, it is determined that the electronic coupon contributed to the sales growth of the product. To do.
  • the report creation unit 24 transmits a report describing the store name, the value of “p 1 ”, and the value of “p 2 ” to the manufacturer server 2 or the store server 5.
  • the report creation unit 24 can also perform such processing based on the number of products sold instead of the product price, and is not limited to evaluation for each store, evaluation for each product, evaluation for each user. Can also be done.
  • the report creation unit 24 can also evaluate the effectiveness of the distribution of free samples for each store.
  • the report creation unit 24 refers to the POS information 37, and the number of customers “r 1 ” on the day when an arbitrary event is performed, and the day of the week that is the same as that day and the event is not performed. The number of customers “r 2 ” is calculated. Then, for example, the report creation unit 24 performs statistical analysis on the assumption that the probability distribution of the value of “r 1 / r 2 ” for all stores follows a normal distribution with an average of “1.0”. Perform the test process.
  • the report creation unit 24 transmits a report describing the store name, the value of “r 1 ”, and the value of “r 2 ” to the manufacturer server 2 or the store server 5.
  • the report creation unit 24 can also perform such processing based on the total amount of merchandise instead of the number of customers visiting the store, and is not limited to evaluation for each store, evaluation for each product, evaluation for each user. Can also be done.
  • the store invitation section 22 refers to the browsing information 36 and detects that a certain user has transmitted a product questionnaire result. Then, an advertisement message is transmitted to the SNS server (not shown) for the user stored in the user information 35.
  • the advertisement message is, for example, “Mr. XX used a sample of the product XX”. These processes are based on the premise that the user has permission.
  • the store invitation part 22 considers the diffusive power by word of mouth, and after narrowing down the detected users to users who have a predetermined number or more of “friend links” (links from the user to users other than the user) An advertising message may be sent.
  • the manufacturer itself may operate an SNS server.
  • the store invitation part 22 accesses the SNS server and specifies a user who is creating a sentence in the SNS server using a predetermined keyword.
  • a cosmetic manufacturer specifies a user who uses a keyword such as “skin”, “hari”, “texture”, “moist”, “face-wash”. Then, the advertisement message may be transmitted to the user.
  • step S303 when receiving the order information 31, the event planning unit 21 acquires all the records that satisfy the following conditions at the same time.
  • ⁇ Store ID is the same.
  • -The event start time is included on the same day.
  • Product category is the same.
  • Manufacturers of the products are different (it is found by referring to the product master 33).
  • the event planning unit 21 transmits the acquired record to the manufacturer server 2, and accepts that the operator of the manufacturer inputs the corrected store ID or event start time date. Then, the record of the order information 31 is updated with the received corrected data. Furthermore, if the prior consent of the manufacturer is obtained, the event planning unit 21 resets the date of the event start time of the competing event so as not to overlap without inquiring of the manufacturer, or the store You may reset so that ID may not overlap.
  • Modification 7 Estimated preference vector
  • a busy user may not input his / her preference at the time of registration. Furthermore, even if the user inputs a preference, the preference changes with the passage of time. Therefore, the store invitation section 22 independently estimates an “estimated preference vector” separately from the user input.
  • the configuration of the estimated preference vector is the same as the preference vector as follows. However, “#” is attached to clarify the estimated value.
  • the store invitation part 22 sets “0” as the initial value of each component of the estimated preference vector. Thereafter, referring to the browsing information 36 and the POS information 37 on a predetermined date (for example, the last day of every month), each component is updated according to the following rules, for example.
  • the “sweet / medium / spicy” ingredient is updated as “0” ⁇ “1”. If there are no purchases at all, it is updated as “0” ⁇ “ ⁇ 1”.
  • the product master 33 is assumed to have detailed information to the extent that the taste of the product can be understood. If the number of tea purchases exceeds the predetermined threshold after the previous date, the “I like tea / ordinary / dislike” component is updated as “0” ⁇ “1”. If there are no purchases at all, it is updated as “0” ⁇ “ ⁇ 1”.
  • the component “I like dark-tasting / ordinary / dislike” is updated as “0” ⁇ “1”. If there are no purchases at all, it is updated as “0” ⁇ “ ⁇ 1”.
  • the distance between the point where the schedule was registered and the point of the store that visited the store is added up. If the accumulated distance is equal to or greater than a predetermined threshold, the component “I like exercise / ordinary / dislike” is updated as “0” ⁇ “1”. If the accumulated distance is less than or equal to a predetermined threshold value, it is updated as “0” ⁇ “ ⁇ 1”. ⁇ If the number of purchases of health foods exceeds the specified threshold since the previous date, the “Health / None / None” component is updated from “0” to “1” To do. If there are no purchases at all, it is updated as “0” ⁇ “ ⁇ 1”. It is assumed that the merchandise master 33 has detailed information to the extent that the merchandise is known as health food.
  • the store invitation section 22 can also update sequentially from “ ⁇ 1” ⁇ “0” ⁇ “1”, or from “1” ⁇ “0” ⁇ “ ⁇ 1”. It can also be updated sequentially.
  • the store invitation section 22 uses the latest estimated preference vector as “V 3 ” when the process of step S 317 is executed after a predetermined period (for example, 6 months) has elapsed after the user registers the preference. To do.
  • the store invitation section 22 monitors the number of times that the user has browsed a predetermined product on the detailed screen 228, for example, and each time the number increases by a predetermined number (for example, “1”), the estimated preference according to the following formula
  • the vector may be updated.
  • Estimated preference vector after update estimated preference vector before update + k 1 ⁇ product characteristic vector
  • the product characteristic vector is an arbitrary preference vector having a component indicating interest in the product viewed by the user, or purchased by the user It is an arbitrary preference vector having a component indicating an interest in the product.
  • “K 1 ” is a small positive number (for example, “0.01”). Then, it becomes easy to search for a product similar to the predetermined product.
  • the store invitation part 22 may update the estimated preference vector according to the following formula every time a predetermined period (for example, one month) elapses.
  • Estimated preference vector after update k 2 ⁇ estimated preference vector before update
  • “k 2 ” is an attenuation coefficient (0 ⁇ k 2 ⁇ 1). Then, the influence of the preference vector that becomes obsolete with the passage of time can be limited.
  • the information distribution apparatus according to the present embodiment can directly use information that can be disclosed among order information created by a manufacturer.
  • the information distribution apparatus of the present embodiment can quantitatively determine the degree (display priority score) that the user's preference and the like match the manufacturer's evaluation.
  • the information distribution apparatus of this embodiment can attract a user to the event implemented in a store by displaying a map on the portable terminal device which a user uses.
  • the information distribution apparatus of the present embodiment can attract an event for distributing a free sample to a user. Therefore, the manufacturer and the store can predict the sales of goods in advance.
  • the information distribution apparatus of this embodiment receives a product questionnaire result from the user who used the sample. Therefore, the manufacturer and the store can use the questionnaire for future product development. (6)
  • the information distribution apparatus of this embodiment holds a premium degree for each user. Therefore, it is possible to give a user a motivation to cooperate with a product questionnaire or the like.
  • the information distribution apparatus of the present embodiment creates a report that analyzes user behavior and the like. Therefore, manufacturers and stores can use the report to analyze the market.
  • the information distribution apparatus according to the present embodiment prevents the events of commodities of different manufacturers from overlapping at the same time and the same store. Therefore, it is easy to obtain cooperation from the manufacturer, such as data provision. (9)
  • the information distribution apparatus of the present embodiment presents the number of products in stock to the user. Therefore, the motivation for the user to visit the store can be further improved.
  • this invention is not limited to an above-described Example, Various modifications are included.
  • the above-described embodiments have been described in detail for easy understanding of the present invention, and are not necessarily limited to those having all the configurations described.
  • a part of the configuration of one embodiment can be replaced with the configuration of another embodiment, and the configuration of another embodiment can be added to the configuration of one embodiment.
  • Each of the above-described configurations, functions, processing units, processing means, and the like may be realized by hardware by designing a part or all of them with, for example, an integrated circuit.
  • Each of the above-described configurations, functions, and the like may be realized by software by interpreting and executing a program that realizes each function by the processor.
  • Information such as programs, tables, and files that realize each function can be stored in a recording device such as a memory, a hard disk, or an SSD (Solid State Drive), or a recording medium such as an IC card, an SD card, or a DVD.
  • the control lines and information lines are those that are considered necessary for the explanation, and not all the control lines and information lines on the product are necessarily shown. In practice, it may be considered that almost all the components are connected to each other.

Abstract

This information delivery device is characterized by the provision of the following: a memory unit that stores order information that contains, in association with products, stores at which said products are given out or sold, the times at which said products are given out or sold at said stores, and information indicating that said products, stores, and times may be released to the public; and a control unit that extracts, from the order information, products associated with information indicating the possibility of release to the public and transmits the extracted products and product-related information including the stores and times associated with said products to handheld-terminal devices located within prescribed distances of the locations of said stores before said times arrive.

Description

情報配信装置及び情報配信方法Information distribution apparatus and information distribution method
 本発明は、情報配信装置及び情報配信方法に関する。 The present invention relates to an information distribution apparatus and an information distribution method.
 店舗の運営者が管理するサーバが、来店客を増加させるために、ネットワーク上で電子クーポンを携帯端末装置のユーザに配布する技術が存在する。電子クーポンは、当該店舗において金券としての役割を果たす。電子クーポンはどのような商品にも交換可能な経済価値ではなく、当該店舗で販売されている商品の購入に限って使用されるものである。よって、ユーザのうちから当該商品に興味を有すると思われる者を、いかにして抽出するかが問題となる。引用文献1の情報配信装置は、携帯端末装置のユーザの個人情報、ネットワークにおける検索履歴及び閲覧履歴、携帯端末装置の位置情報等に応じて、ユーザに配布すべき電子クーポンの種類を選択する。 There is a technology in which a server managed by a store operator distributes electronic coupons to users of mobile terminal devices over a network in order to increase the number of customers visiting the store. The electronic coupon serves as a cash voucher at the store. The electronic coupon is not an economic value that can be exchanged for any product, but is used only for the purchase of a product sold at the store. Therefore, it becomes a problem how to extract a person who seems to be interested in the product from the users. The information distribution apparatus of cited document 1 selects the type of electronic coupon to be distributed to the user according to the personal information of the user of the mobile terminal device, the search history and browsing history in the network, the location information of the mobile terminal device, and the like.
特開2012-248073号公報(段落0064等)JP2012-248073 (paragraph 0064 etc.)
 店舗は、例えば、試供品の提供、電子クーポンによる商品の販売等の販売促進イベントを行うことが多い。そして、店舗において販売される商品の種類は非常に多く、製造業者(メーカ)の数が多い場合もある。いつ、どこで、どのような商品についての販売促進イベントを実行するかを計画するのは、製造業者であることが多い。つまり、販売促進イベントの主導権は、多数の製造業者が握っている。すると製造業者が作成したデータを効率的に活用し、店舗への来客に繋げることが肝要となる。 Stores often conduct sales promotion events such as the provision of free samples and the sale of products using electronic coupons. And the kind of goods sold in a store is very many, and there may be many manufacturers (manufacturers). It is often the manufacturer that plans when, where, and what promotional event to run for. In other words, many manufacturers take the lead in promotional events. Then, it is important to efficiently use the data created by the manufacturer and connect it to customers at the store.
 しかしながら、引用文献1の情報配信装置は、多くの製造業者のデータを活用するという観点を有していない。引用文献1の情報配信装置は、ユーザに配布すべき電子クーポンの種類を選択するものの、あるユーザに配布することが好ましい程度を電子クーポンごとに数量的に比較しているわけではない。したがって、真にそのユーザに相応しい電子クーポンがそのユーザに配布されることが客観的に担保されているわけではない。
 そこで、本発明は、多くの製造業者が作成するデータを使用して、ある消費者が真に興味を有する商品を高精度で決定することを目的とする。
However, the information distribution apparatus of the cited document 1 does not have a viewpoint of utilizing data of many manufacturers. Although the information distribution apparatus of Cited Document 1 selects the type of electronic coupon to be distributed to the user, it does not quantitatively compare the degree to which it is preferable to distribute to a certain user for each electronic coupon. Therefore, it is not objectively guaranteed that an electronic coupon that is truly suitable for the user is distributed to the user.
Therefore, an object of the present invention is to determine, with high accuracy, a product that a consumer is really interested in using data created by many manufacturers.
本発明の情報配信装置は、商品に関連付けて、商品が配布又は販売される店舗と、店舗において商品が配布又は販売される時点と、商品、店舗及び時点が公開され得ることを示す情報と、が記憶される注文情報を格納している記憶部と、注文情報から、公開され得ることを示す情報に関連付けられている商品を抽出し、店舗の位置から所定の距離の範囲内に位置する携帯端末装置に対して、抽出した商品、並びに、当該商品に関連付けられた店舗及び時点を含む商品関連情報を、時点が到来する前に送信する制御部と、を備えることを特徴とする。
 その他の手段については、発明を実施するための形態のなかで説明する。
The information distribution apparatus according to the present invention relates to a product, a store where the product is distributed or sold, a time when the product is distributed or sold in the store, and information indicating that the product, the store, and the time can be disclosed, And a mobile unit located within a predetermined distance from the location of the store, extracting a product associated with information indicating that it can be released from the order information and a storage unit storing order information And a control unit that transmits the extracted product and product related information including the store and the time point associated with the product before the time point arrives.
Other means will be described in the embodiment for carrying out the invention.
 本発明によれば、多くの製造業者が作成するデータを使用して、ある消費者が真に興味を有する商品を高精度で決定することが可能になる。 According to the present invention, it is possible to determine with high accuracy a product that a certain consumer is really interested in using data created by many manufacturers.
情報配信装置の構成等を説明する図である。It is a figure explaining the structure etc. of an information delivery apparatus. 注文情報の一例を示す図である。It is a figure which shows an example of order information. (a)は、店舗マスタの一例を示す図である。(b)は、商品マスタの一例を示す図である。(c)は、イベント情報の一例を示す図である。(A) is a figure showing an example of a store master. (B) is a figure showing an example of a goods master. (C) is a figure showing an example of event information. ユーザ情報の一例を示す図である。It is a figure which shows an example of user information. 閲覧情報の一例を示す図である。It is a figure which shows an example of browsing information. (a)は、POS情報の一例を示す図である。(b)は、在庫情報の一例を示す図である。(A) is a figure showing an example of POS information. (B) is a figure showing an example of inventory information. 全体処理手順のシーケンス図である。It is a sequence diagram of the whole processing procedure. イベント計画処理手順のフローチャートである。It is a flowchart of an event plan processing procedure. 来店誘致処理手順のフローチャートである。It is a flowchart of a store invitation process procedure. 再来店誘致処理手順のフローチャートである。It is a flowchart of a re-visit store invitation processing procedure. 報告書作成処理手順のフローチャートである。It is a flowchart of a report preparation process procedure. (a)、(b)、(c)、(d)及び(e)は、登録画面の一例を示す図である。(A), (b), (c), (d), and (e) are figures which show an example of a registration screen. (a)は検索画面の一例を示す図である。(b)は地図画面の一例を示す図である。(c)は、詳細画面の一例を示す図である。(A) is a figure showing an example of a search screen. (B) is a figure showing an example of a map screen. (C) is a figure showing an example of a detailed screen. (a)は、商品アンケート画面の一例を示す図である。(b)は、詳細画面の一例を示す図である。(c)及び(d)は、ゲーム画面を説明する図である。(A) is a figure showing an example of a goods questionnaire screen. (B) is a figure showing an example of a detailed screen. (C) And (d) is a figure explaining a game screen. (a)は、店舗向け事前報告書の一例を示す図である。(b)は、店舗向け事後報告書の一例を示す図である。(A) is a figure showing an example of a preliminary report for stores. (B) is a figure showing an example of a post report for a store. (a)は、製造業者向け事後報告書の一例を示す図である。(b)は、製造業者向け集計報告書の一例を示す図である。(A) is a figure showing an example of a follow-up report for manufacturers. (B) is a figure showing an example of a total report for manufacturers.
 以降、本発明を実施するための形態(「本実施形態」という)を、図等を参照しながら説明する。 Hereinafter, a mode for carrying out the present invention (referred to as “the present embodiment”) will be described with reference to the drawings and the like.
(用語等)
 “製造業者”とは、商品を製造する者である。製造業者は、その商品の知名度を上げ、売上を伸長させることを目的とする。そのために、商品の試供品等を消費者に配布する等のイベント(詳細後記)を計画することが多い。その商品に興味を有さない消費者に試供品が配布されても、試供品は死蔵されるだけである。したがって、製造業者は、消費者が意識的にその試供品を求めて店舗に来店することを希望している。さらに、製造業者は、消費者の嗜好パターン等の分析結果を売上伸長のために使用することを希望している。
(Terms etc.)
A “manufacturer” is a person who manufactures a product. The manufacturer aims to raise the name of the product and increase sales. For this reason, there are many plans for events (details below) such as distributing free samples of products to consumers. Even if a sample is distributed to a consumer who is not interested in the product, the sample is simply stored. Therefore, the manufacturer wants consumers to visit the store consciously for the free sample. Furthermore, the manufacturer desires to use analysis results such as consumer preference patterns for sales growth.
 “店舗”とは、商品を製造業者から仕入れ、自身の商業施設において、仕入れた商品を消費者に販売する者である。店舗は、インターネット上の“仮想店舗”とは競争関係にある。店舗もまた、来店する消費者の数を増大させ、自身の売上を伸長させることを目的としている。そのため、製造業者が計画するイベントに対しては協力的な立場を取る。しかしながら、店舗は、偶然来店した消費者が偶然試供品を受け取った後、結局その試供品が死蔵されてしまうことを希望してはいない。店舗もまた、試供品の配布予定を事前に知った消費者が、その試供品を求めて来店することを希望している。さらに、店舗もまた、消費者の嗜好パターン、行動パターン等の分析結果を売上伸長のために使用することを希望している。 A “store” is a person who purchases goods from a manufacturer and sells the purchased goods to consumers at his / her own commercial facility. The store is in a competitive relationship with the “virtual store” on the Internet. Stores also aim to increase the number of consumers coming to the store and increase their sales. Therefore, take a cooperative position for events planned by manufacturers. However, the store does not want the sample to be stored after the accidental consumer has received the sample. The store also wants consumers who know in advance the distribution of free samples to come to the store for free samples. Furthermore, stores also want to use analysis results such as consumer preference patterns and behavior patterns for sales growth.
 “消費者”とは、店舗において商品を購入する者である。本実施形態は、携帯端末装置等のユーザに対して来店を誘致する例である。したがって、本実施形態においては、“消費者”は“ユーザ”と同義であり、以降では、主として“ユーザ”の語を使用する。 “Consumer” means a person who purchases a product at a store. This embodiment is an example of inviting a store visit to a user such as a mobile terminal device. Therefore, in this embodiment, “consumer” is synonymous with “user”, and hereinafter, the word “user” is mainly used.
 “流通業者”とは、商品を製造業者から店舗へ輸送し、その過程で商品を一時的に保管することを製造業者又は店舗から請け負う者である。製造業者(又は店舗)と流通業者との間に資本関係がある場合もある。さらに、それらが同一の事業体である場合もある。 A “distributor” is a person who contracts a manufacturer or a store to transport the product from the manufacturer to the store and temporarily store the product in the process. There may be a capital relationship between the manufacturer (or store) and the distributor. In addition, they may be the same entity.
 “情報配信業者”とは、製造業者が計画したイベントについての情報を、ユーザに事前に配信し、来店を誘致する者である。さらに情報配信業者は、ユーザの嗜好パターン、行動パターン等を分析し、分析結果を製造業者及び店舗に配信する。
 “イベント”とは、製造業者、店舗又はそれらから委託を受けた者が実施する販売促進キャンペーンである。イベントのために人員が派遣される場合もある。イベントは、主として製造業者が売上を伸長させたい商品の“試供品”(無料配布用見本)を配布するために実施される。しかしながら、例えば、新商品そのものを有料で販売する、販売数量が限定されている商品を確実に販売し切る等、他の目的でイベントが実施されてもよい。
An “information distributor” is a person who distributes information about an event planned by a manufacturer to a user in advance and invites customers to visit the store. Furthermore, the information distributor analyzes the user's preference pattern, behavior pattern, and the like, and distributes the analysis result to the manufacturer and the store.
An “event” is a sales promotion campaign executed by a manufacturer, a store, or a person commissioned by them. Personnel may be dispatched for events. The event is held mainly to distribute “free samples” (samples for free distribution) of products that manufacturers want to increase sales. However, for example, an event may be held for other purposes, such as selling a new product itself for a fee or reliably selling a product with a limited sales volume.
(情報配信装置)
 図1に沿って、情報配信装置1の構成等を説明する。情報配信装置1は、一般的なコンピュータである。情報配信装置1は、中央制御装置11、キーボード、マウス等の入力装置12、ディスプレイ等の出力装置13、主記憶装置14、補助記憶装置15及び通信装置16を有する。これらはバスによって相互に接続されている。主記憶装置14における、イベント計画部21、来店誘致部22、再来店誘致部23及び報告作成部24は、プログラムである。以降、「○○部は」と主体を記した場合は、中央制御装置11が、補助記憶装置15から各プログラムを読み出し、主記憶装置14にロードしたうえで、各プログラムの機能(詳細後記)を実現するものとする。補助記憶装置15は、注文情報31、店舗マスタ32、商品マスタ33、イベント情報34、ユーザ情報35、閲覧情報36及びPOS(Point of Sales)情報37(いずれも詳細後記)を格納する。
(Information distribution device)
A configuration and the like of the information distribution apparatus 1 will be described with reference to FIG. The information distribution apparatus 1 is a general computer. The information distribution device 1 includes a central control device 11, an input device 12 such as a keyboard and a mouse, an output device 13 such as a display, a main storage device 14, an auxiliary storage device 15, and a communication device 16. These are connected to each other by a bus. The event planning unit 21, the store visit invitation unit 22, the revisit store invitation unit 23, and the report creation unit 24 in the main storage device 14 are programs. Thereafter, when the subject is described as “XX section”, the central control device 11 reads each program from the auxiliary storage device 15 and loads it into the main storage device 14, and then the function of each program (detailed later). Shall be realized. The auxiliary storage device 15 stores order information 31, a store master 32, a product master 33, event information 34, user information 35, browsing information 36, and POS (Point of Sales) information 37 (all of which will be described later in detail).
 情報配信装置1は、ネットワーク6を介して、製造業者サーバ2、流通業者サーバ3、携帯端末装置4及び店舗サーバ5と通信可能である。製造業者サーバ2は、注文情報31及び商品マスタ33を格納する。店舗サーバ5は、POS情報37及び在庫情報38(詳細後記)を格納する。情報配信装置1の補助記憶装置15が格納する注文情報31と、製造業者サーバ2が格納する注文情報31とは同じものである。情報配信装置1の補助記憶装置15が格納するPOS情報37と、店舗サーバ5が格納するPOS情報37とは同じものである。 The information distribution device 1 can communicate with the manufacturer server 2, the distributor server 3, the mobile terminal device 4, and the store server 5 via the network 6. The manufacturer server 2 stores order information 31 and a product master 33. The store server 5 stores POS information 37 and inventory information 38 (details will be described later). The order information 31 stored in the auxiliary storage device 15 of the information distribution apparatus 1 and the order information 31 stored in the manufacturer server 2 are the same. The POS information 37 stored in the auxiliary storage device 15 of the information distribution apparatus 1 and the POS information 37 stored in the store server 5 are the same.
(注文情報)
 図2に沿って、注文情報31を説明する。図2において紙面の制約上、注文情報31は上下2段に分かれて記載されているが、実際は1つのものである(図4、図5及び図6(a)も同様)。注文情報31においては、注文ID欄101に記憶された注文IDに関連付けて、注文時刻欄102には注文時刻が、出荷予定時刻欄103には出荷予定時刻が、到着予定時刻欄104には到着予定時刻が、商品ID欄105には商品IDが、数量欄106には数量が、店舗ID欄107には店舗IDが、公開可否欄108には公開可否フラグが、公開時刻欄109には公開時刻が、情報公開範囲欄110には情報公開範囲が、配布形態欄111には配布形態が、使用実績ベクトル欄112には使用実績ベクトルが、配布形態評価ベクトル欄113には配布形態評価ベクトルが、商品区分評価ベクトル欄114には商品区分評価ベクトルが、嗜好評価ベクトル欄115には嗜好評価ベクトルが、ブランド評価ベクトル欄116にはブランド評価ベクトルが、プロフィール評価ベクトル欄117にはプロフィール評価ベクトルが記憶されている。
(Order information)
The order information 31 will be described with reference to FIG. In FIG. 2, the order information 31 is described in two separate upper and lower stages due to space limitations, but it is actually one (the same applies to FIGS. 4, 5, and 6 (a)). In the order information 31, in association with the order ID stored in the order ID column 101, the order time column 102 has an order time, the shipping schedule time column 103 has a shipping schedule time, and the arrival schedule time column 104 has an arrival time. The scheduled time, the product ID field 105 has a product ID, the quantity field 106 has a quantity, the store ID field 107 has a store ID, the disclosure availability field 108 has a disclosure availability flag, and the publication time field 109 has a disclosure time. The time, the information disclosure range in the information disclosure range column 110, the distribution format in the distribution form column 111, the use result vector in the use result vector column 112, and the distribution form evaluation vector in the distribution form evaluation vector column 113 are shown. The product category evaluation vector column 114 has a product category evaluation vector, the preference evaluation vector column 115 has a preference evaluation vector, and the brand evaluation vector column 116 has a brand rating. Vector, profile evaluation vector is stored in the profile evaluation vector field 117.
 注文ID欄101の注文IDは、店舗から製造業者に対する商品の注文を一意に特定する識別子である。
 注文時刻欄102の注文時刻は、注文が行われた時点の年月日時分である。
 出荷予定時刻欄103の出荷予定時刻は、製造業者(又は流通業者の倉庫)から店舗へ商品が出荷される予定の時点の年月日時分である。
 到着予定時刻欄104の到着予定時刻は、店舗に商品が到着する予定の時点の年月日時分である。なお、到着予定時刻から所定の期間(例えば、夜間・休日等の非営業時間帯を除いて“1時間”)を経過した時刻を“イベント開始時刻”と呼ぶ。(詳細後記)。注文情報31にイベント開始時刻欄が設けられ、当該欄に“イベント開始時刻”が記憶されてもよい。以降では、説明の簡略化のために、到着予定時刻は、イベント開始時刻と同じであるとする。
 商品ID欄105の商品IDは、商品を一意に特定する識別子である。
 数量欄106の数量は、注文された商品の数量である。
 店舗ID欄107の店舗IDは、店舗を一意に特定する識別子である。
 注文情報31のうち二重線の右の部分が、本発明の特徴のひとつである。
The order ID in the order ID column 101 is an identifier that uniquely identifies the order of the product from the store to the manufacturer.
The order time in the order time column 102 is the year, month, day and time when the order is placed.
The shipping schedule time in the shipping schedule time column 103 is the year, month, day and time when the product is scheduled to be shipped from the manufacturer (or the distributor's warehouse) to the store.
The estimated arrival time in the estimated arrival time column 104 is the year, month, day and time at the time when the item is scheduled to arrive at the store. Note that the time when a predetermined period (for example, “1 hour” excluding non-business hours such as nights and holidays) has elapsed from the estimated arrival time is referred to as “event start time”. (Details below). An event start time field may be provided in the order information 31, and “event start time” may be stored in the field. Hereinafter, for simplification of explanation, it is assumed that the estimated arrival time is the same as the event start time.
The product ID in the product ID column 105 is an identifier that uniquely identifies the product.
The quantity in the quantity column 106 is the quantity of the ordered product.
The store ID in the store ID column 107 is an identifier that uniquely identifies the store.
The right part of the double line in the order information 31 is one of the features of the present invention.
 公開可否欄108の公開可否フラグは、イベントの実施をユーザに公開することが可能であることを示す“○”又は不可能であることを示す“×”のいずれかである。
 公開時刻欄109の公開時刻は、イベントの実施をユーザに公開する時点の年月日時分である。公開時刻は、イベント開始時刻よりも前である。
 情報公開範囲欄110の情報公開範囲は、公開されるイベントが実施される店舗が所在する地点を含む行政上の範囲である。
 配布形態欄111の配布形態は、商品が配布又は販売される形態であり、以下の6つがある。
 “試供品”は、商品が無料の見本として配布されることを示す。
 “新商品”は、商品が過去に販売されていないことを示す。
 “限定生産品”は、商品の生産量が限定されている(追加生産はしない)ことを示す。
 “レアアイテム”は、商品の生産量が極端に限定されていることを示す。
 “人気商品”は、当該商品の出荷実績が他の同種商品に比して多いことを示す。
 “おまけ付き”は、商品に景品が付されていることを示す。
 なお、“試供品”以外の配布形態では、商品は有料で販売される。
The disclosure permission flag in the disclosure permission / inhibition column 108 is either “◯” indicating that the event can be disclosed to the user, or “X” indicating that the event is impossible.
The publication time in the publication time field 109 is the year, month, day, and hour at the time when the implementation of the event is disclosed to the user. The release time is before the event start time.
The information disclosure range in the information disclosure range column 110 is an administrative range including a point where a store where an event to be disclosed is performed is located.
Distribution forms in the distribution form column 111 are forms in which products are distributed or sold, and there are the following six forms.
“Free sample” indicates that the product is distributed as a free sample.
“New product” indicates that the product has not been sold in the past.
“Limited production product” indicates that the production amount of the product is limited (no additional production).
“Rare item” indicates that the production amount of the product is extremely limited.
“Popular product” indicates that the shipment result of the product is higher than that of other similar products.
“With bonus” indicates that a free gift is attached to the product.
In the distribution form other than “free sample”, the product is sold for a fee.
 使用実績ベクトル欄112の使用実績ベクトルは、ユーザの情報配信装置1の使用実績のうち、どのような使用実績を有するユーザをイベントに誘致すべきであるかを示すベクトルである。いま、使用実績には、“情報配信装置への登録の有/無”、“情報配信装置を使用した購入の有/無”、“直近の過去3ヶ月以内における情報配信装置を使用した購入の有/無”及び“情報配信装置を使用した自社製品の購入の有/無”の4つがあるものとする。すると、使用実績ベクトルは以下のような4次元のベクトルとなる。使用実績ベクトルの4つの成分は、“有”を示す“1”又は“無”を示す“0”の何れかである。
 使用実績ベクトル:(情報配信装置への登録の有/無,情報配信装置を使用した購入の有/無,直近の過去3ヶ月以内における情報配信装置を使用した購入の有/無,情報配信装置を使用した自社製品の購入の有/無)=(1,0,0,0)
 例として挙げた“(1,0,0,0)”は、ユーザが過去に、情報配信装置1への登録は済ませたが、情報配信装置を使用した購入はなく、したがって直近の過去3ヶ月以内における情報配信装置を使用した購入もなく、情報配信装置を使用した自社製品の購入もないことを示している。
The use record vector in the use record vector column 112 is a vector indicating what kind of use record among the use records of the user information distribution apparatus 1 should be attracted to the event. Current usage includes “registration / non-registration to information distribution device”, “presence / absence of purchase using information distribution device”, “purchase using information distribution device within the last 3 months It is assumed that there are four types, “Yes / No” and “Yes / No purchase of own product using information distribution device”. Then, the usage record vector becomes the following four-dimensional vector. The four components of the usage record vector are either “1” indicating “present” or “0” indicating “not present”.
Usage record vector: (registration / non-registration to information distribution device, presence / absence of purchase using information distribution device, presence / absence of purchase using information distribution device within the last three months, information distribution device (With / without purchase of in-house products using) = (1, 0, 0, 0)
As an example, “(1,0,0,0)” indicates that the user has registered in the information distribution apparatus 1 in the past, but has not purchased using the information distribution apparatus. It is shown that there is no purchase using the information distribution device in the company and no purchase of the company's product using the information distribution device.
 配布形態評価ベクトル欄113の配布形態評価ベクトルは、前記の配布形態のそれぞれに対して製造業者が与えた配点を示すベクトルである。配布形態は6つあるので、配布形態評価ベクトルは以下のような6次元のベクトルとなる。配布形態評価ベクトルの6つの成分の和は所定の値(ここでは“10”)である。 The distribution form evaluation vector in the distribution form evaluation vector column 113 is a vector indicating a score given by the manufacturer for each of the distribution forms. Since there are six distribution forms, the distribution form evaluation vector is a six-dimensional vector as follows. The sum of the six components of the distribution form evaluation vector is a predetermined value (here, “10”).
 配布形態評価ベクトル:(試供品に対する配点,新商品に対する配点,限定生産品に対する配点,レアアイテムに対する配点,人気商品に対する配点,おまけ付きに対する配点)=(10,0,0,0,0,0)
 例として挙げた“(10,0,0,0,0,0)”は、製造業者が、ユーザの試供品への興味に対して“10点”を与え、他の配布形態への興味に対しては全く点を与えないことを示す。別の例“(5,0,5,0,0,0)”は、製造業者が、ユーザの試供品への興味に対して“5点”を与え、限定生産品への興味に対して“5点”を与え、他の配布形態への興味に対しては全く点を与えないことを示す。
Distribution mode evaluation vector: (score for free sample, score for new product, score for limited product, score for rare item, score for popular product, score for bonus) = (10,0,0,0,0,0) )
“(10,0,0,0,0,0)” given as an example gives the manufacturer “10 points” for the user's interest in the free sample, and interests in other distribution forms. In contrast, no points are given. Another example “(5,0,5,0,0,0)” gives the manufacturer a “5 point” for the user's interest in the free sample and the interest in the limited production. “5 points” is given, indicating that no points are given to interest in other distribution forms.
 商品区分評価ベクトル欄114の商品区分評価ベクトルは、商品区分のそれぞれに対して製造業者が与えた配点を示すベクトルである。商品区分は、商品のカテゴリであり、“飲み物”、“食べ物”、“アメニティグッズ(バスルーム関連商品)”、“文房具”、“化粧品”、“ポスター”、“玩具”及び“その他”の8つがある。商品区分は8つあるので、商品区分評価ベクトルは以下のような8次元のベクトルとなる。商品区分評価ベクトルの8つの成分の和は所定の値(ここでは“10”)である。 The product category evaluation vector in the product category evaluation vector column 114 is a vector indicating a score given by the manufacturer for each product category. The product category is a product category, including “drinks”, “food”, “amenity goods (bathroom-related products)”, “stationery”, “cosmetics”, “posters”, “toys”, and “others”. There is one. Since there are eight product categories, the product category evaluation vector is an 8-dimensional vector as follows. The sum of the eight components of the product category evaluation vector is a predetermined value (here, “10”).
 商品区分評価ベクトル:(飲み物に対する配点,食べ物に対する配点,アメニティグッズに対する配点,文房具に対する配点,化粧品に対する配点,ポスターに対する配点,玩具に対する配点,その他に対する配点)=(10,0,0,0,0,0,0,0)
 例として挙げた“(10,0,0,0,0,0,0,0)”は、製造業者が、ユーザの飲み物への興味に対して“10点”を与え、他の商品区分への興味に対しては全く点を与えないことを示す。別の例“(5,0,0,0,5,0,0,0)”は、製造業者が、ユーザの飲み物への興味に対して“5点”を与え、化粧品への興味に対して“5点”を与え、他の商品区分への興味に対しては全く点を与えないことを示す。
Product category evaluation vector: (scoring for drinks, scoring for food, scoring for amenity goods, scoring for stationery, scoring for cosmetics, scoring for posters, scoring for toys, etc.) = (10, 0, 0, 0, 0) , 0, 0, 0)
“(10,0,0,0,0,0,0,0)” given as an example gives the manufacturer a “10 point” for the user's interest in drinks and goes to other product categories It shows that no point is given to the interest of. Another example “(5,0,0,0,5,0,0,0)” gives the manufacturer a “five points” for the user's interest in drinks and for the interest in cosmetics. "5 points" is given, indicating that no points are given to interest in other product categories.
 嗜好評価ベクトル欄115の嗜好評価ベクトルは、ユーザの嗜好のそれぞれに対して製造業者が与えた配点を示すベクトルである。嗜好とは、ユーザの好み又は行動特性であり、 “甘党/普通/辛党”、“お茶が好き/普通/嫌い”、“濃い味の食べ物が好き/普通/嫌い”、“運動が好き/普通/嫌い”、“健康を気にしている/どちらでもない/していない”、“コンビニに毎日行く/時々行く/行かない”及び“買い物が好き/普通/嫌い”の7つがある。 The preference evaluation vector in the preference evaluation vector column 115 is a vector indicating a score given by the manufacturer for each of the user's preferences. Preference is a user's preference or behavioral characteristics: “sweet / ordinary / picky”, “likes tea / ordinary / dislikes”, “likes food with a strong taste / ordinary / dislikes”, “likes exercise / ordinary” There are 7 types: “I hate”, “I care about my health / I don't / I don't do it”, “I go to the convenience store every day / I don't go sometimes” and “I like shopping / I like / I don't like”
 嗜好は7つあるので、嗜好評価ベクトルは以下のような7次元のベクトルとなる。嗜好評価ベクトルの7つの成分の和は所定の値(ここでは“10”)である。
 嗜好評価ベクトル:(甘党/普通/辛党に対する配点,お茶が好き/普通/嫌いに対する配点,濃い味の食べ物が好き/普通/嫌いに対する配点,運動が好き/普通/嫌いに対する配点,健康を気にしている/どちらでもない/していないに対する配点,コンビニに毎日行く/時々行く/行かないに対する配点,買い物が好き/普通/嫌いに対する配点)=(10,0,0,0,0,0,0)
Since there are seven preferences, the preference evaluation vector is a seven-dimensional vector as follows. The sum of the seven components of the preference evaluation vector is a predetermined value (here, “10”).
Preference rating vector: (Scoring for sweet / ordinary / spicy, scoring for tea / ordinary / dislike, scoring for strong taste / ordinary / dislike, scoring for exercise / ordinary / dislike, health care Scoring for yes / no / no, going to convenience store every day / sometimes going / not going, shopping like / ordinary / hate hats = (10,0,0,0,0,0, 0)
 例として挙げた“(10,0,0,0,0,0,0)”は、製造業者が、ユーザが有する“甘党/普通/辛党”の嗜好に対して“10点”を与え、他の嗜好に対しては全く点を与えないことを示す。別の例“(5,0,0,0,5,0,0)”は、製造業者が、ユーザが有する“甘党/普通/辛党”の嗜好に対して“5点”を与え、“健康を気にしている/どちらでもない/していない”の嗜好に対して“5点”を与え、他の嗜好に対しては全く点を与えないことを示す。 “(10,0,0,0,0,0,0)” given as an example gives the manufacturer “10 points” for the user ’s “sweet / ordinary / spicy” preference, etc. It shows that no point is given to the taste of. Another example “(5,0,0,0,5,0,0)” gives the manufacturer a “five points” for the “sweet / medium / spicy” preference the user has, and “health “5 points” is given to the preference of “worried about / doesn't / both”, and no points are given to other preferences.
 ブランド評価ベクトル欄116のブランド評価ベクトルは、ユーザが選択したブランドのそれぞれに対して、製造業者が与えた配点を示すベクトルである。ブランドとは商品に付された商標である。ブランドには、“飲料ブランドA”、“飲料ブランドB”、“菓子ブランドC”、“菓子ブランドD”“服飾ブランドE”、・・・のように多数のものが存在する。説明の単純化のために、いま、ブランドは、“A”、“B”、“C”、“D”及び“E”の5つのみが存在するものとする。すると、ブランド評価ベクトルは以下のような5次元のベクトルとなる。ブランド評価ベクトルの5つの成分の和は所定の値(ここでは“10”)である。 The brand evaluation vector in the brand evaluation vector column 116 is a vector indicating a score given by the manufacturer for each brand selected by the user. A brand is a trademark attached to a product. There are many brands such as “beverage brand A”, “beverage brand B”, “confectionery brand C”, “confectionery brand D”, “clothing brand E”, and so on. For simplicity of explanation, it is assumed that there are only five brands, “A”, “B”, “C”, “D”, and “E”. Then, the brand evaluation vector is a five-dimensional vector as follows. The sum of the five components of the brand evaluation vector is a predetermined value (here, “10”).
 ブランド評価ベクトル:(飲料ブランドAに対する配点,飲料ブランドBに対する配点,菓子ブランドCに対する配点,菓子ブランドDに対する配点,服飾ブランドEに対する配点)=(10,0,0,0,0)
 例として挙げた“(10,0,0,0,0)”は、製造業者が、ユーザの飲料ブランドAへの興味に対して“10点”を与え、他のブランドへの興味に対しては全く点を与えないことを示す。別の例“(5,0,5,0,0)”は、製造業者が、ユーザの飲料ブランドAへの興味に対して“5点”を与え、菓子ブランドCへの興味に対して“5点”を与え、他のブランドへの興味に対しては全く点を与えないことを示す。
Brand evaluation vector: (scoring for beverage brand A, scoring for beverage brand B, scoring for confectionery brand C, scoring for confectionery brand D, scoring for clothing brand E) = (10,0,0,0,0)
“(10,0,0,0,0)” given as an example gives the manufacturer “10 points” for the user's interest in the beverage brand A, and for the interest in other brands. Indicates that no points are given. Another example “(5,0,5,0,0)” gives the manufacturer “5 points” for the user's interest in the beverage brand A and “ "5 points" is given, indicating that no points are given to interest in other brands.
 プロフィール評価ベクトル欄117のプロフィール評価ベクトルは、ユーザの個人情報のそれぞれに対して製造業者が与えた配点を示すベクトルである。個人情報には様々なものがある。しかしながらここでは、単純化のために、個人情報は、性別及び年齢層の2つであるとする。プロフィール評価ベクトルは以下のような8次元のベクトルとなる。嗜好評価ベクトルの8つの成分の和は所定の値(ここでは“10”)である。
 プロフィール評価ベクトル:(男性である,女性である,20歳未満である,20歳以上30歳未満である,30歳以上40歳未満である,40歳以上50歳未満である,50歳以上60歳未満である,60歳以上である)=(5,0,0,5,0,0,0,0)
The profile evaluation vector in the profile evaluation vector column 117 is a vector indicating a score given by the manufacturer for each of the user's personal information. There are various kinds of personal information. However, here, for the sake of simplicity, it is assumed that the personal information is of two types, gender and age group. The profile evaluation vector is an 8-dimensional vector as follows. The sum of the eight components of the preference evaluation vector is a predetermined value (here, “10”).
Profile evaluation vector: (male, female, under 20 years old, 20 years old and under 30 years old, 30 years old and under 40 years old, 40 years old and under 50 years old, 50 years old and over 60 years old Under age, over 60 years old) = (5,0,0,5,0,0,0,0)
 例として挙げた“(5,0,0,5,0,0,0,0)”は、ユーザの“男性である”という個人情報に対して“5点”を与え、“20歳以上30歳未満である”という個人情報に対して“5”点を与えることを示す。別の例“(0,3,7,0,0,0,0,0)”は、ユーザの“女性である”という個人情報に対して“3点”を与え、“20歳未満である”という個人情報に対して“7”点を与えることを示す。これらの例で明らかなように、通常は、左から1つ目の成分が“0”以外である場合、2つ目の成分は“0”である。同様に、左から2つ目の成分が“0”以外である場合、1つ目の成分は“0”である。但し、男女兼用の商品では、左から1つ目の成分も左から2つ目の成分も“0”以外である。なお、3つ目の成分~8つ目の成分のうち“0”以外の値を有する成分は1つだけとは限らない。
 なお、プロフィール評価ベクトルの各成分は、“コンビニでの購入が月に5000円以上である”、 “健康関連商品の購入が月に5000円以上である”等であってもよい。
 注文情報31のレコードのうち、公開可否欄108に“×”が記憶されているレコードの公開時刻欄109~プロフィール評価ベクトル欄117は、空欄であってもよい。
“(5,0,0,5,0,0,0,0)” given as an example gives “5 points” to the personal information of the user “male”, It shows that “5” points are given to personal information “Under age”. Another example “(0,3,7,0,0,0,0,0)” gives “3 points” to the user ’s “female” personal information and is “under 20 years old” "7" points are given to personal information "". As is apparent from these examples, normally, when the first component from the left is other than “0”, the second component is “0”. Similarly, when the second component from the left is other than “0”, the first component is “0”. However, in a unisex product, the first component from the left and the second component from the left are other than “0”. Of the third to eighth components, the number of components having a value other than “0” is not limited to one.
Each component of the profile evaluation vector may be “a purchase at a convenience store is 5000 yen or more per month”, “a purchase of health-related products is 5000 yen or more a month”, or the like.
Among the records of the order information 31, the disclosure time column 109 to the profile evaluation vector column 117 of records in which “x” is stored in the disclosure permission / inhibition column 108 may be blank.
(店舗マスタ)
 図3(a)に沿って、店舗マスタ32を説明する。店舗マスタ32においては、店舗ID欄121に記憶された店舗IDに関連付けて、店舗名欄122には店舗名が、グループ名欄123にはグループ名が、位置情報欄124には位置情報が、サイトURL欄125にはサイトURLが、画像URL欄126には画像URLが記憶されている。
 店舗ID欄121の店舗IDは、図2の店舗IDと同じである。
 店舗名欄122の店舗名は、店舗の名称である。
 グループ名欄123のグループ名は、店舗が属するグループ(例えば親会社名、フランチャイズ名)である。
 位置情報欄124の位置情報は、店舗が所在する地点の緯度及び経度である。
 サイトURL欄125のサイトURLは、店舗のインターネット上のサイトへのリンク情報である。
 画像URL欄126の画像URLは、店舗のインターネット上の画像へのリンク情報である。
(Store master)
The store master 32 will be described with reference to FIG. In the store master 32, in association with the store ID stored in the store ID column 121, the store name column 122 stores the store name, the group name column 123 stores the group name, the position information column 124 stores the position information, The site URL column 125 stores a site URL, and the image URL column 126 stores an image URL.
The store ID in the store ID column 121 is the same as the store ID in FIG.
The store name in the store name column 122 is the name of the store.
The group name in the group name column 123 is a group to which the store belongs (for example, parent company name, franchise name).
The position information in the position information column 124 is the latitude and longitude of the point where the store is located.
The site URL in the site URL column 125 is link information to a site on the Internet of the store.
The image URL in the image URL column 126 is link information to an image on the Internet of the store.
(商品マスタ)
 図3(b)に沿って、商品マスタ33を説明する。商品マスタ33においては、商品ID欄131に記憶された商品IDに関連付けて、商品名欄132には商品名が、商品区分欄133には商品区分が、製造業者名欄134には製造業者名が、内容量欄135には内容量が、説明文欄136には説明文が、対象層ベクトル欄137には対象層ベクトルが、サイトURL欄138にはサイトURLが、画像URL欄139には画像URLが記憶されている。
(Product Master)
The merchandise master 33 will be described with reference to FIG. In the product master 33, in association with the product ID stored in the product ID column 131, the product name column 132 has a product name, the product category column 133 has a product category, and the manufacturer name column 134 has a manufacturer name. However, the internal capacity column 135 has an internal capacity, the explanatory text column 136 has an explanatory text, the target layer vector field 137 has a target layer vector, the site URL field 138 has a site URL, and the image URL field 139 has a An image URL is stored.
 商品ID欄131の商品IDは、図2の商品IDと同じである。
 商品名欄132の商品名は、商品の名称である。
 商品区分欄133の商品区分は、前記した商品区分である。
 製造業者名欄134の製造業者名は、製造業者の名称である。
 内容量欄135の内容量は、商品1販売単位あたりの内容量(重量、体積等)である。
 説明文欄136の説明文は、ユーザに対して商品を説明する文言である。
The product ID in the product ID column 131 is the same as the product ID in FIG.
The product name in the product name column 132 is the name of the product.
The product category in the product category column 133 is the product category described above.
The manufacturer name in the manufacturer name column 134 is the name of the manufacturer.
The internal capacity in the internal capacity column 135 is the internal capacity (weight, volume, etc.) per sales unit of the product.
The explanatory text in the explanatory text column 136 is a text explaining the product to the user.
 対象層ベクトル欄137の対象層ベクトルは、商品を購入する主たるユーザの属性を示すベクトルである。対称層ベクトルは、前記したプロフィール評価ベクトルと同じ型式を有する。これらの相違点は、前記プロフィール評価ベクトルの各成分が、将来的な販売戦略を見越した将来の客層にも対応し得るのに対し、対象層ベクトルの各成分は、現状の客層に対応しているということである。一般に、商品の客層の遷移を無視することができない場合がある。例えば、将来のビジネスマンが使用する商品を、現在の学生に誘致するような場合、現状の客層は“20歳以上男性”であり、将来の客層は“20歳未満男性”である。そこで、製造業者は、商品を基準に対象層ベクトルを作成する一方、別途、イベントを基準にプロフィール評価ベクトルを作成し、将来の客層と思われるユーザの反応を調べることもできる。 The target layer vector in the target layer vector column 137 is a vector indicating the attributes of the main user who purchases the product. The symmetric layer vector has the same type as the profile evaluation vector described above. These differences are that each component of the profile evaluation vector can correspond to the future customer segment in anticipation of future sales strategies, whereas each component of the target segment vector corresponds to the current customer segment. That is. In general, there are cases where the transition of the customer base of a product cannot be ignored. For example, when a product used by a future businessman is attracted to a current student, the current customer segment is “male 20 years or older” and the future customer segment is “male under 20 years”. Therefore, the manufacturer can create a target layer vector based on a product, and separately create a profile evaluation vector based on an event, and examine a user's reaction that seems to be a future customer layer.
 サイトURL欄138のサイトURLは、商品のインターネット上のサイトへのリンク情報である。
 画像URL欄139の画像URLは、商品のインターネット上の画像へのリンク情報である。
The site URL in the site URL column 138 is link information to a site on the Internet for the product.
The image URL in the image URL column 139 is link information to an image of the product on the Internet.
(イベント情報)
 図3(c)に沿って、イベント情報34を説明する。イベント情報34においては、イベントID欄141に記憶されたイベントIDに関連付けて、注文ID欄142には注文IDが、店舗ID欄143には店舗IDが、商品ID欄144には商品IDが記憶されている。つまり、イベント情報34は、注文情報31、店舗マスタ32及び商品マスタ33を、注文ID、店舗ID及び商品IDを組合せ主キーとして合成したものである。そして、注文ID、店舗ID及び商品IDの組合せごとに1つのレコードが作成され、そのレコードを一意に特定する識別子としてイベントIDが採番されている。1つのレコードは、どの店舗でどの商品についてどの注文に関するイベントが実施されるかを示している。
(event information)
The event information 34 will be described with reference to FIG. In the event information 34, in association with the event ID stored in the event ID column 141, the order ID column 142 stores the order ID, the store ID column 143 stores the store ID, and the product ID column 144 stores the product ID. Has been. That is, the event information 34 is obtained by combining the order information 31, the store master 32, and the product master 33 with the order ID, the store ID, and the product ID as a combination main key. And one record is created for every combination of order ID, store ID, and goods ID, and event ID is numbered as an identifier which specifies the record uniquely. One record indicates which order event is executed for which product at which store.
(ユーザ情報)
 図4に沿って、ユーザ情報35を説明する。ユーザ情報35においては、ユーザID欄151に記憶されたユーザIDに関連付けて、姓欄152には姓が、名欄153には名が住所1欄154には第1の住所が、住所2欄155には第2の住所が、生年月日欄156には生年月日が、性別欄157には性別が、職業欄158には職業が、SNS(Social Network System)情報1欄159には第1のSNS情報が、SNS情報2欄160には第2のSNS情報が、配布形態欄161には配布形態ベクトルが、商品区分欄162には商品区分ベクトルが、嗜好欄163には嗜好ベクトルが、ブランド欄164にはブランドベクトルが、プロフィール欄165にはプロフィールベクトルが、推定嗜好欄166には推定嗜好ベクトルが、プレミアム度欄167にはプレミアム度が、重み欄168には重みベクトルが記憶されている。
(User information)
The user information 35 will be described with reference to FIG. In the user information 35, in association with the user ID stored in the user ID field 151, the last name is in the last name field 152, the first address is in the first name field 153, the first address is in the first address field 154, and the second address field is in the user information 35. The second address is in 155, the date of birth is in the date of birth column 156, the gender is in the gender column 157, the occupation is in the job column 158, and the SNS (Social Network System) information 1 column 159 is the first address. 1 SNS information, the SNS information 2 column 160 has second SNS information, the distribution mode column 161 has a distribution mode vector, the product category column 162 has a product category vector, and the preference column 163 has a preference vector. The brand column 164 includes a brand vector, the profile column 165 includes a profile vector, the estimated preference column 166 includes an estimated preference vector, the premium degree column 167 includes a premium degree, and the weight column 168 includes a weight. Vector is stored.
 ユーザID欄151のユーザIDは、ユーザを一意に特定する識別子である。
 姓欄152の姓は、ユーザの姓(氏)である。
 名欄153の名は、ユーザの名である。
 住所1欄154の第1の住所は、ユーザが居住する地点の行政上の住所(郵便番号を含む)である。
 住所2欄155の第2の住所は、ユーザが勤務する地点の行政上の住所である。
 生年月日欄156の生年月日は、ユーザの生年月日である。
 性別欄157の性別は、ユーザの性別である。
 職業欄158の職業は、ユーザの職業である。
 SNS情報1欄159の第1のSNS情報は、ユーザが使用する第1のSNSへのアクセスに必要な情報である。“パワースポット”(SNSの名称である)に替えて、“Type = twitter, id = Hitach”のような情報であってもよい。
 SNS情報2欄160の第2のSNS情報は、ユーザが使用する第2のSNSへのアクセスに必要な情報である。
The user ID in the user ID column 151 is an identifier that uniquely identifies the user.
The last name in the last name field 152 is the user's last name (Mr.).
The name in the name column 153 is the name of the user.
The first address in the address 1 column 154 is the administrative address (including the zip code) of the point where the user resides.
The second address in the address 2 column 155 is the administrative address of the point where the user works.
The date of birth in the date of birth column 156 is the date of birth of the user.
The gender in the gender column 157 is the gender of the user.
The occupation in the occupation column 158 is the occupation of the user.
The first SNS information in the SNS information 1 column 159 is information necessary for access to the first SNS used by the user. Information such as “Type = twitter, id = Hitach” may be used instead of “power spot” (name of SNS).
The second SNS information in the SNS information 2 column 160 is information necessary for access to the second SNS used by the user.
 配布形態欄161の配布形態ベクトルは、前記の配布形態のそれぞれについて、ユーザが入力した“1”又は“0”の値を示すベクトルである。前記したように、配布形態は6つあるので、配布形態ベクトルもまた以下のような6次元のベクトルとなる。
 配布形態ベクトル:(試供品,新商品,限定生産品,レアアイテム,人気商品,おまけ付き)=(1,1,0,0,0,0)
 例として挙げた“(1,1,0,0,0,0)”は、ユーザが、試供品及び新製品に対して興味を有し、他の配布形態に対しては興味を有していないことを示す。
The distribution form vector in the distribution form column 161 is a vector indicating a value “1” or “0” input by the user for each of the distribution forms. As described above, since there are six distribution forms, the distribution form vector is also a six-dimensional vector as follows.
Distribution form vector: (free sample, new product, limited production, rare item, popular product, with bonus) = (1, 1, 0, 0, 0, 0)
The example “(1,1,0,0,0,0)” indicates that the user is interested in free samples and new products, and interested in other forms of distribution. Indicates no.
 商品区分欄162の商品区分ベクトルは、前記の商品区分のそれぞれについて、ユーザが入力した“1”又は“0”の値を示すベクトルである。前記したように、商品区分は8つあるので、商品区分ベクトルもまた以下のような8次元のベクトルとなる。
 商品区分ベクトル:(飲み物,食べ物,アメニティグッズ,文房具,化粧品,ポスター,玩具,その他)=(1,0,0,0,1,0,0,0)
 例として挙げた“(1,0,0,0,1,0,0,0)”は、ユーザが、飲み物及び化粧品に対して興味を有し、他の商品区分に対しては興味を有していないことを示す。
The product category vector in the product category field 162 is a vector indicating a value “1” or “0” input by the user for each of the product categories. As described above, since there are eight product categories, the product category vector is also an 8-dimensional vector as follows.
Product category vector: (drink, food, amenity goods, stationery, cosmetics, posters, toys, etc.) = (1, 0, 0, 0, 1, 0, 0, 0)
As an example, “(1,0,0,0,1,0,0,0)” indicates that the user is interested in drinks and cosmetics and is interested in other product categories. Indicates not.
 嗜好欄163の嗜好ベクトルは、前記のユーザの嗜好のそれぞれに対して、ユーザが入力した“1”、“0”又は“-1”の値を示すベクトルである。前記したように、嗜好は7つあるので、嗜好ベクトルもまた以下のような7次元のベクトルとなる。
 嗜好ベクトル:(甘党/普通/辛党,お茶が好き/普通/嫌い,濃い味の食べ物が好き/普通/嫌い,運動が好き/普通/嫌い,健康を気にしている/どちらでもない/していない,コンビニに毎日行く/時々行く/行かない,買い物が好き/普通/嫌い)=(1,-1,0,-1,1,1,0)
The preference vector in the preference column 163 is a vector indicating a value of “1”, “0”, or “−1” input by the user for each of the user preferences. As described above, since there are seven preferences, the preference vector is also a seven-dimensional vector as follows.
Preference vector: (sweet / medium / spicy, likes tea / ordinary / dislike, likes deep-flavored food / ordinary / dislikes, likes exercise, normal / dislikes, cares about health / neither / does No, go to convenience stores every day / sometimes go / do not like, like shopping / ordinary / dislike) = (1, -1,0, -1,1,1,0)
 ここで、“1”は、2つの“/”によって区分けされた3つの選択肢のうち、左の選択肢をユーザが選択したことを示す。同様に、“-1”は、ユーザが、右の選択肢を選択したことを示す。“0”は、中央の選択肢をユーザが選択したこと、又は、いずれも選択しなかったことを示す。つまり、例として挙げた“(1,-1,0,-1,1,1,0)”は、ユーザの嗜好が、“甘党”、“お茶が嫌い”、“濃い味の食べ物が好きでも嫌いでもない(又は非選択)”、“運動は嫌い”、“健康を気にしている”、“コンビニに毎日行く”及び“買い物は好きでも嫌いでもない”であることを示す。 Here, “1” indicates that the user has selected the left option from the three options divided by two “/”. Similarly, “−1” indicates that the user has selected the right option. “0” indicates that the user has selected the central option, or none has been selected. In other words, “(1, -1,0, -1,1,1,0)” given as an example, even though the user ’s preference is “sweet taste”, “dislikes tea”, “like food with a strong taste” It indicates that they are not disliked (or not selected), “dislike exercise”, “care about health”, “go to a convenience store every day” and “do not like or dislike shopping”.
 ブランド欄164のブランドベクトルは、前記のブランドのそれぞれについて、ユーザの選択結果を示すベクトルである。“1”はユーザがそのブランドを選択したことを示し、“0”は選択しなかったことを示す。前記したように、ブランドは5つあるとしているので、ブランドベクトルもまた以下のような5次元のベクトルとなる。
 ブランドベクトル:(飲料ブランドA,飲料ブランドB,菓子ブランドC,菓子ブランドD,服飾ブランドE)=(1,0,1,0,0)
 例として挙げた“(1,0,1,0,0)”は、ユーザが、飲料ブランドAに対して興味を有し、菓子ブランドCに対して興味を有し、他のブランドに対しては興味を有していないことを示す。なお、ブランドベクトルの成分は、“1”、“0”又は“-1”の値のうちのいずれかであってもよい。この場合、“1”は積極的に好きであること、“-1”は積極的に嫌いであること、“0”は前記のいずれでもないこと、を示す。
The brand vector in the brand column 164 is a vector indicating a user's selection result for each of the brands. “1” indicates that the user has selected the brand, and “0” indicates that the user has not selected the brand. As described above, since there are five brands, the brand vector is also a five-dimensional vector as follows.
Brand vector: (beverage brand A, beverage brand B, confectionery brand C, confectionery brand D, clothing brand E) = (1,0,1,0,0)
The example “(1,0,1,0,0)” indicates that the user is interested in the beverage brand A, interested in the confectionery brand C, and other brands. Indicates that you are not interested. The brand vector component may be any one of the values “1”, “0”, and “−1”. In this case, “1” indicates that he / she actively likes, “−1” indicates that he / she actively dislikes, and “0” indicates that none of the above.
 プロフィール欄165のプロフィールベクトルは、ユーザが入力した個人情報の各項目の値を、“1”又は“0”で示すベクトルである。前記と同様、単純化のために、個人情報は、性別及び年齢層の2つであるとする。そして、プロフィールベクトルもまた以下のような8次元のベクトルとなる。
 プロフィールベクトル:(男性である,女性である,20歳未満である,20歳以上30歳未満である,30歳以上40歳未満である,40歳以上50歳未満である,50歳以上60歳未満である,60歳以上である)=(1,0,0,1,0,0,0,0)
 例として挙げた“(1,0,0,1,0,0,0,0)”は、ユーザが20歳以上30歳未満の男性であることを示している。この例で明らかなように、左から1つ目の成分が“1”である場合、2つ目の成分は必ず“0”である。左から1つ目の成分が“0”である場合、2つ目の成分は必ず“1”である。さらに、3つ目の成分~8つ目の成分のうち“1”は1つだけであり、他はすべて“0”である。
The profile vector in the profile column 165 is a vector indicating the value of each item of personal information input by the user as “1” or “0”. Similarly to the above, for the sake of simplicity, it is assumed that the personal information is of two types, gender and age group. The profile vector is also an 8-dimensional vector as follows.
Profile vector: (male, female, under 20 years old, 20 years old and under 30 years old, 30 years old and under 40 years old, 40 years old and under 50 years old, 50 years old and under 60 years old) Less than, over 60 years old) = (1, 0, 0, 1, 0, 0, 0, 0)
“(1,0,0,1,0,0,0,0)” given as an example indicates that the user is a male who is 20 years old or older and younger than 30 years old. As is clear from this example, when the first component from the left is “1”, the second component is always “0”. When the first component from the left is “0”, the second component is always “1”. Furthermore, among the third to eighth components, only “1” is one and all others are “0”.
 前記のプロフィールベクトルは、性別及び年齢層しか示していない。しかしながら、例えば、“(公務員,会社員,自営業,学生,・・・)=(1,0,0,0,・・・)”のように職業を表すことができる。また、“(東京都,千葉県,神奈川県,・・・)=(1,0,0,・・・)”のように住所のうち都道府県を、さらに階層的に下位の住所(市・区、町、丁目等)を表すことができる。 The above profile vector shows only gender and age group. However, the occupation can be expressed as, for example, “(public servant, company employee, self-employed, student,...) = (1, 0, 0, 0,...)”. In addition, the prefecture in the address is further subordinate to the address (city / city), such as “(Tokyo, Chiba Prefecture, Kanagawa Prefecture,...) = (1, 0, 0,...)”. Ward, town, chome, etc.).
 推定嗜好ベクトル欄166の推定嗜好ベクトルは、ユーザが嗜好を入力しない場合に、情報配信装置1が自動的に推定する嗜好ベクトルである(詳細後記)。なお、“#”は、推定値であることを示す。
 プレミアム度欄167のプレミアム度は、製造業者がユーザに対して与える優遇の度合いである。例えば、商品アンケートに対する貢献が大きいほど、商品の購入金額が大きいほど、プレミアム度は大きくなる(詳細後記)。
 重み欄168の重みベクトルは、イベントの対象である商品とユーザの興味等が一致する程度を算出する際に使用される重みを成分として有するベクトルである(詳細後記)。
The estimated preference vector in the estimated preference vector column 166 is a preference vector that is automatically estimated by the information distribution apparatus 1 when the user does not input a preference (details will be described later). “#” Indicates an estimated value.
The premium degree in the premium degree column 167 is a preferential degree given to the user by the manufacturer. For example, the greater the contribution to the product questionnaire, the greater the purchase price of the product, the greater the premium degree (details will be described later).
The weight vector in the weight column 168 is a vector having, as components, weights used when calculating the degree to which the product that is the subject of the event matches the user's interest and the like (details will be described later).
(閲覧情報)
 図5に沿って、閲覧情報36を説明する。閲覧情報36においては、ユーザID欄171に記憶されたユーザIDに関連付けて、イベント欄172にはイベントIDが、商品ID欄173には商品IDが、フェーズ欄174にはフェーズが、日時欄175には日時が、閲覧場所欄176には閲覧場所が、ゲーム結果欄177にはゲーム結果が、クーポン金額欄178にはクーポン金額が、商品アンケート欄179には商品アンケート結果が記憶されている。
(Browsing information)
The browsing information 36 will be described with reference to FIG. In the browsing information 36, in association with the user ID stored in the user ID column 171, the event column 172 has an event ID, the product ID column 173 has a product ID, the phase column 174 has a phase, and a date / time column 175. The date and time are stored, the browsing location is stored in the browsing location column 176, the game result is stored in the game result column 177, the coupon amount is stored in the coupon amount column 178, and the product questionnaire result is stored in the product questionnaire column 179.
 ユーザID欄171のユーザIDは、図4のユーザIDと同じである。
 イベント欄172のイベントIDは、図3(c)のイベントIDと同じである。
 商品ID欄173の商品IDは、図3(b)の商品IDと同じである。
 フェーズ欄174のフェーズは、ユーザが商品についてのイベントが行われる予定であることを知らされて以降、電子クーポンで商品を購入するまでの以下の出来事である。
The user ID in the user ID column 171 is the same as the user ID in FIG.
The event ID in the event column 172 is the same as the event ID in FIG.
The product ID in the product ID column 173 is the same as the product ID in FIG.
The phases in the phase column 174 are the following events until the user purchases a product with an electronic coupon after the user is informed that an event about the product is scheduled to be performed.
 “地図画面閲覧”は、携帯端末装置4が、イベント誘致の地図画面227(図13(b))を表示したことを示す。
 “詳細画面閲覧”は、携帯端末装置4が、イベント誘致の詳細画面228(図13(c))を表示したことを示す。
 “店舗サイト閲覧”は、携帯端末装置4が、店舗のサイトを表示したことを示す。
 “商品サイト閲覧”は、携帯端末装置4が、商品のサイトを表示したことを示す。
 “スケジュール登録”は、ユーザがイベントの情報を“スケジュール”に登録したことを示す(詳細後記)。
 “試供品受取”は、ユーザが店舗において試供品を受け取ったことを示す。
“Browse map screen” indicates that the mobile terminal device 4 has displayed the map screen 227 for event invitation (FIG. 13B).
“View detailed screen” indicates that the mobile terminal device 4 has displayed the event attraction detailed screen 228 (FIG. 13C).
“Browse store site” indicates that the mobile terminal device 4 has displayed a store site.
“View merchandise site” indicates that the mobile terminal device 4 has displayed a merchandise site.
“Schedule registration” indicates that the user has registered event information in “Schedule” (details will be described later).
“Free sample receipt” indicates that the user has received a free sample at the store.
 “商品アンケート受信”は、携帯端末装置4が、情報配信装置1から商品アンケート229(図14(a))を受信したことを示す。
 “商品アンケート結果送信”は、携帯端末装置4が、情報配信装置1に商品アンケートの結果を送信したことを示す。
 “ゲーム実行”は、ユーザがゲームを行い、携帯端末装置4がそのゲームの結果(点数)を情報配信装置1に送信したことを示す。
 “電子クーポン受信”は、携帯端末装置4が電子クーポンを受信したことを示す。
 “電子クーポン使用”は、店舗において、ユーザが電子クーポンを使用して商品を購入したことを示す。
“Receiving product questionnaire” indicates that the mobile terminal device 4 has received the product questionnaire 229 (FIG. 14A) from the information distribution device 1.
“Product questionnaire result transmission” indicates that the mobile terminal device 4 has transmitted a product questionnaire result to the information distribution apparatus 1.
“Game execution” indicates that the user has played a game and the mobile terminal device 4 has transmitted the result (score) of the game to the information distribution device 1.
“Electronic coupon reception” indicates that the mobile terminal device 4 has received an electronic coupon.
“Use electronic coupon” indicates that the user has purchased a product using the electronic coupon at the store.
 日時欄175の日時は、出来事が発生した時点の年月日時分秒である。
 閲覧場所欄176の閲覧場所は、出来事が発生した時点における携帯端末装置4の位置情報(緯度、経度)である。
 ゲーム結果欄177のゲーム結果は、ユーザが行ったゲームの点数である。
 クーポン金額欄178のクーポン金額は、店舗においてユーザが使用した電子クーポンの金額である。
 商品アンケート欄179の商品アンケート結果は、ユーザが商品アンケート229(図14(a))に回答した内容である。
The date / time in the date / time column 175 is the year / month / day / hour / minute / second when the event occurred.
The browsing location in the browsing location column 176 is position information (latitude, longitude) of the mobile terminal device 4 at the time when the event occurs.
The game result in the game result column 177 is the score of the game played by the user.
The coupon amount in the coupon amount column 178 is the amount of the electronic coupon used by the user at the store.
The product questionnaire result in the product questionnaire column 179 is the content that the user has answered to the product questionnaire 229 (FIG. 14A).
 閲覧情報36は、全体として、ユーザが携帯端末装置4を使用してなにをしたかを時系列で記憶している(レコード201~211)。ゲーム結果欄177、クーポン金額欄178及び商品アンケート欄179は、それぞれ、フェーズが“ゲーム実行”、“電子クーポン受信(又は使用)”及び“商品アンケート結果送信”であるレコードにのみデータを有する。 The browsing information 36 as a whole stores in chronological order what the user has done using the mobile terminal device 4 (records 201 to 211). The game result column 177, the coupon amount column 178, and the product questionnaire column 179 have data only in records whose phases are “game execution”, “electronic coupon reception (or use)”, and “product questionnaire result transmission”, respectively.
(POS情報)
 図6に沿って、POS情報37を説明する。POS情報37においては、店舗ID欄181に記憶された店舗IDに関連付けて、ユーザID欄182にはユーザIDが、イベントID欄183にはイベントIDが、商品ID欄184には商品IDが、数量欄185には数量が、フェーズ欄186にはフェーズが、日時欄187には日時が、商品金額欄188には商品金額が、クーポン金額欄189にはクーポン金額が記憶されている。
(POS information)
The POS information 37 will be described with reference to FIG. In the POS information 37, in association with the store ID stored in the store ID column 181, the user ID column 182 has a user ID, the event ID column 183 has an event ID, the product ID column 184 has a product ID, The quantity field 185 stores the quantity, the phase field 186 stores the phase, the date / time field 187 stores the date / time, the product price field 188 stores the product price, and the coupon price field 189 stores the coupon price.
 店舗ID欄181の店舗IDは、図3(a)の店舗IDと同じである。
 ユーザID欄182のユーザIDは、図4のユーザIDと同じである。
 イベントID欄183のイベントIDは、図3(c)のイベントIDと同じである。
 商品ID欄184の商品IDは、図3(b)の商品IDと同じである。
 数量欄185の数量は、ユーザが購入した(又は無料で受け取った)商品の数量である。
 フェーズ欄186のフェーズは、図5のフェーズと同じである。しかしながら、ここでのフェーズは、“試供品受取”又は“電子クーポン使用”のいずれかである。
 日時欄187の日時は、ユーザが商品を購入した(又は無料で受け取った)時点の年月日時分秒である。
 商品金額欄188の商品金額は、ユーザが支払った金額(商品の単価と数量の積)である。
 クーポン金額欄189のクーポン金額は、ユーザが使用した電子クーポンの金額であり、商品金額の内数である。
The store ID in the store ID column 181 is the same as the store ID in FIG.
The user ID in the user ID column 182 is the same as the user ID in FIG.
The event ID in the event ID column 183 is the same as the event ID in FIG.
The product ID in the product ID column 184 is the same as the product ID in FIG.
The quantity in the quantity column 185 is the quantity of the product purchased (or received free of charge) by the user.
The phase in the phase column 186 is the same as the phase in FIG. However, the phase here is either “sample receipt” or “use electronic coupon”.
The date / time in the date / time column 187 is the year / month / day / hour / minute / second when the user purchased the product (or received it for free).
The product amount in the product amount column 188 is the amount paid by the user (product of product unit price and quantity).
The coupon amount in the coupon amount column 189 is the amount of the electronic coupon used by the user, and is the number of items in the product amount.
 POS情報37は、全体としてユーザが店舗においてなにをしたかを時系列で記憶している。POS情報37は、ユーザがイベントの誘致を受けて来店した場合のレコード212及び213だけでなく、それ以外の場合のレコードも記憶している。それ以外の場合、イベントID欄183、フェーズ欄186及びクーポン金額欄189には、値がないことを示す「-」が記憶されている。来店した場合のうち、フェーズが“試供品受取”であるレコード212の商品金額欄188にも「-」が記憶されている。 The POS information 37 stores what the user has done at the store as a whole in time series. The POS information 37 stores not only the records 212 and 213 when the user visits the store upon receiving an event invitation, but also records in other cases. In other cases, “−” indicating that there is no value is stored in the event ID column 183, the phase column 186, and the coupon amount column 189. In the case of visiting the store, “-” is also stored in the item price column 188 of the record 212 whose phase is “sample receipt”.
(在庫情報)
 図6(b)に沿って、在庫情報38を説明する。在庫情報38においては、店舗ID欄191に記憶された店舗IDに関連付けて、商品ID欄192には商品IDが、在庫数欄193には在庫数が記憶されている。
 店舗ID欄191の店舗IDは、図3(a)の店舗IDと同じである。
 商品ID欄192の商品IDは、図3(b)の商品IDと同じである。
 在庫数欄193の在庫数は、店舗における商品の在庫の数である。
 店舗サーバ5は、在庫情報38の各レコードの値を常に最新情報に維持している。
(Inventory information)
The inventory information 38 will be described with reference to FIG. In the inventory information 38, in association with the store ID stored in the store ID column 191, the product ID column 192 stores the product ID, and the inventory number column 193 stores the inventory number.
The store ID in the store ID column 191 is the same as the store ID in FIG.
The product ID in the product ID column 192 is the same as the product ID in FIG.
The stock quantity in the stock quantity column 193 is the number of goods in the store.
The store server 5 always maintains the value of each record of the inventory information 38 in the latest information.
(全体処理手順)
 図7に沿って、全体処理手順を説明する。
 ステップS1において、製造業者サーバ2は、流通業者サーバ3に注文情報31等を送信する。すると、流通業者サーバ3は、膨大な注文情報31のうちからユーザに公開すべきものを絞り込み、絞り込んだ注文情報31を情報配信装置1に送信する。その後、商品は、店舗に出荷される。
 ステップS2において、情報配信装置1は、イベント情報34を作成し、携帯端末装置4に表示する。すると、ユーザは、携帯端末装置4上でイベントに関する様々な画面を閲覧することができる。そして、携帯端末装置4は、ユーザの閲覧履歴を情報配信装置1に送信する。その後、ユーザは、イベントに参加し試供品を入手するために来店する。
(Overall procedure)
The overall processing procedure will be described with reference to FIG.
In step S <b> 1, the manufacturer server 2 transmits order information 31 and the like to the distributor server 3. Then, the distributor server 3 narrows down the information to be disclosed to the user out of the enormous order information 31 and transmits the narrowed order information 31 to the information distribution apparatus 1. Thereafter, the product is shipped to the store.
In step S <b> 2, the information distribution device 1 creates event information 34 and displays it on the mobile terminal device 4. Then, the user can browse various screens related to the event on the mobile terminal device 4. Then, the mobile terminal device 4 transmits the user browsing history to the information distribution device 1. Thereafter, the user visits the store to participate in the event and obtain a free sample.
 ステップS3において、店舗サーバ5は、ユーザの来店に関するPOS情報37を情報配信装置1に送信する。すると、情報配信装置1及び携帯端末装置4の間で、商品アンケート、商品アンケート結果、ゲーム及びゲーム結果が送受信された後、情報配信装置1は、電子クーポンを携帯端末装置4に送信する。その後、ユーザは、電子クーポンを用いて商品を購入するために再来店する。すると、店舗サーバ5は、ユーザの再来店に関するPOS情報37を情報配信装置1に送信する。
 ステップS4において、情報配信装置1は、報告書を、製造業者サーバ2及び店舗サーバ5に送信する。説明順序が逆転するが、ステップS2の直後において、情報配信装置1は、事前報告書を店舗サーバ5に送信する。
 なお、全体処理手順のステップS1、S2、S3及びS4は、それぞれ、イベント計画処理手順(図8)、来店誘致処理手順(図9)、再来店誘致処理手順(図10)及び報告書作成処理手順(図11)として詳しく後記する。
In step S <b> 3, the store server 5 transmits POS information 37 relating to the user visit to the information distribution apparatus 1. Then, after a product questionnaire, a product questionnaire result, a game, and a game result are transmitted and received between the information distribution device 1 and the mobile terminal device 4, the information distribution device 1 transmits an electronic coupon to the mobile terminal device 4. Thereafter, the user revisits the store to purchase the product using the electronic coupon. Then, the store server 5 transmits POS information 37 related to the user's return visit to the information distribution apparatus 1.
In step S <b> 4, the information distribution device 1 transmits a report to the manufacturer server 2 and the store server 5. Although the explanation order is reversed, immediately after step S <b> 2, the information distribution apparatus 1 transmits a preliminary report to the store server 5.
Note that steps S1, S2, S3, and S4 of the overall process procedure are an event plan process procedure (FIG. 8), a store visit invitation process procedure (FIG. 9), a revisit store invitation process procedure (FIG. 10), and a report creation process, respectively. This will be described later in detail as a procedure (FIG. 11).
(イベント計画処理手順)
 図8に沿って、イベント計画処理手順(図7のS1)の詳細を説明する。
 ステップS301において、流通業者サーバ3は、注文情報31(図2)を製造業者サーバ2から受信する。
 ステップS302において、流通業者サーバ3は、情報配信装置1に制御を委ねる。具体的には、流通業者サーバ3は、流通業者サーバ3の操作者が所定の指示を入力するのを受け付けると、情報配信装置1との通信を確立し、イベント計画部21を起動する。その後、ステップS303~S306の処理を実行する主体は、情報配信装置1のイベント計画部21となる。
 ステップS303において、イベント計画部21は、注文情報31を受信する。具体的には、イベント計画部21は、注文情報31(図2)を流通業者サーバ3から受信する。
(Event plan processing procedure)
Details of the event plan processing procedure (S1 in FIG. 7) will be described with reference to FIG.
In step S301, the distributor server 3 receives the order information 31 (FIG. 2) from the manufacturer server 2.
In step S <b> 302, the distributor server 3 entrusts control to the information distribution apparatus 1. Specifically, the distributor server 3 establishes communication with the information distribution apparatus 1 and activates the event planning unit 21 when the operator of the distributor server 3 receives input of a predetermined instruction. Thereafter, the subject that executes the processing of steps S303 to S306 is the event planning unit 21 of the information distribution apparatus 1.
In step S <b> 303, the event planning unit 21 receives the order information 31. Specifically, the event planning unit 21 receives order information 31 (FIG. 2) from the distributor server 3.
 ステップS304において、イベント計画部21は、公開すべき注文情報31を絞り込む。具体的には、イベント計画部21は、以下の条件をすべて満たす注文情報31のレコードを取得する。
(1)公開可否フラグが“○”であること。
(2)配布形態が、情報配信装置1の操作者が入力装置13を介して指定したものと一致すること。以降では、配布形態“試供品”が指定された例を説明する。
(3)現時点の時刻が公開時刻より後であること。
(4)使用実績ベクトルが、“1”である成分を有し、かつ、そのうちの少なくとも1つが示す使用実績が、情報配信装置1の操作者が入力装置13を介して指定したものと一致すること。
In step S304, the event planner 21 narrows down the order information 31 to be disclosed. Specifically, the event planning unit 21 acquires a record of the order information 31 that satisfies all the following conditions.
(1) The disclosure possibility flag is “◯”.
(2) The distribution form matches that specified by the operator of the information distribution apparatus 1 via the input device 13. Hereinafter, an example in which the distribution form “free sample” is specified will be described.
(3) The current time is later than the release time.
(4) The usage record vector has a component of “1”, and the usage record indicated by at least one of them is the same as that specified by the operator of the information distribution apparatus 1 via the input device 13. thing.
 ステップS305において、イベント計画部21は、ラベル添付を指示する。具体的には、イベント計画部21は、ステップS304において取得した注文情報31のレコードの商品IDが特定する商品に“ラベル”を添付する旨の指示を、流通業者サーバ3に送信する。“ラベル”には注文IDが記憶されているものとする。
 ステップS306において、イベント計画部21は、出荷を指示する。具体的には、イベント計画部21は、ステップS304において取得した注文情報31のレコードの商品IDが特定する商品を、当該レコードの店舗IDが特定する店舗に出荷する旨の指示を流通業者サーバ3に送信する。その後、イベント計画部21は、イベント計画処理手順を終了する。
 なお、流通業者及び情報配信業者との間の契約内容によっては、ステップS303~S306に記載の処理を実行する主体を、流通業者サーバ3とすることも可能である。この場合、流通業者サーバ3は、ステップS305及びS306における指示を外部に送信する必要はない。
In step S305, the event planner 21 instructs label attachment. Specifically, the event planning unit 21 transmits an instruction to the distributor server 3 to attach a “label” to the product specified by the product ID of the record of the order information 31 acquired in step S304. It is assumed that an order ID is stored in “Label”.
In step S306, the event planning unit 21 instructs shipping. Specifically, the event planning unit 21 gives an instruction to ship the product specified by the product ID of the record of the order information 31 acquired in step S304 to the store specified by the store ID of the record. Send to. Thereafter, the event planner 21 ends the event plan processing procedure.
Depending on the contents of the contract between the distributor and the information distributor, the entity executing the processes described in steps S303 to S306 can be the distributor server 3. In this case, the distributor server 3 does not need to transmit the instructions in steps S305 and S306 to the outside.
(来店誘致処理手順)
 図9に沿って、来店誘致処理手順(図7のS2)の詳細を説明する。
 ステップS311において、情報配信装置1の来店誘致部22は、製造業者サーバ2から、商品マスタ33を受信する。
 ステップS312において、来店誘致部22は、イベント情報34(図3(c))を作成する。具体的には、来店誘致部22は、ステップS304において取得した(レコードが絞り込まれた)注文情報31、ステップS311において取得した商品マスタ33、及び、店舗マスタ32を前記のように合成して、イベント情報34を作成する。
(Procedure for attracting customers)
The details of the store invitation process procedure (S2 in FIG. 7) will be described with reference to FIG.
In step S <b> 311, the store invitation part 22 of the information distribution apparatus 1 receives the product master 33 from the manufacturer server 2.
In step S312, the store invitation section 22 creates event information 34 (FIG. 3C). Specifically, the store invitation part 22 combines the order information 31 acquired in step S304 (records narrowed down), the product master 33 acquired in step S311 and the store master 32 as described above. Event information 34 is created.
 ステップS313において、来店誘致部22は、ユーザ登録が済んでいるか否かを判断する。具体的には、来店誘致部22は、ユーザ登録が済んでいる場合(ステップS313“YES”)、ステップS315に進む。ユーザ登録が済んでいない場合(ステップS313“NO”)、ステップS314に進む。 In step S313, the store invitation section 22 determines whether user registration has been completed. Specifically, if the user registration has been completed (step S313 “YES”), the store invitation unit 22 proceeds to step S315. If user registration has not been completed (step S313 “NO”), the process proceeds to step S314.
 ステップS314において、来店誘致部22は、ユーザ登録を受信し、登録する。具体的には、第1に、来店誘致部22は、携帯端末装置4に登録画面221~225(図12(a)~(e))を順次表示し、ユーザの入力を順次受け付ける。ユーザは、登録画面221に対して、姓、名、・・・を入力し、登録画面222において、希望する配布形態を選択し、登録画面223において、希望する商品区分を選択し、登録画面224において、希望するブランドを選択する。このとき、来店誘致部22は、登録画面221において、必須入力項目と、それ以外の入力項目との間で、表示態様(文字のフォント、背景の色等)を変えてもよい。なお、登録画面222~224において、ユーザが選択した欄には“○”を表示し、選択しない欄には“×”を表示してもよい。続いてユーザは、登録画面225に対して、質問に対する回答の3つの選択肢のうちの1つを選択することによって、自身の嗜好(嗜好パターン、行動パターン)を入力する。 In step S314, the store invitation section 22 receives and registers the user registration. Specifically, first, the store invitation unit 22 sequentially displays registration screens 221 to 225 (FIGS. 12A to 12E) on the mobile terminal device 4, and sequentially accepts user input. The user inputs his / her last name, first name,... On the registration screen 221, selects a desired distribution form on the registration screen 222, selects a desired product category on the registration screen 223, and enters the registration screen 224. Select the desired brand. At this time, the store invitation section 22 may change the display mode (character font, background color, etc.) between the essential input items and other input items on the registration screen 221. In the registration screens 222 to 224, “◯” may be displayed in a column selected by the user, and “x” may be displayed in a column not selected. Subsequently, the user inputs his / her preference (preference pattern, behavior pattern) on the registration screen 225 by selecting one of three options for answering the question.
 第2に、来店誘致部22は、ユーザ情報35(図4)の新たなレコードを作成し、ステップS314の“第1”において受け付けたデータによって、新たなレコードの各欄を埋める。登録画面201に対して入力されたデータは、新たなレコードの欄152~160に対応している。登録画面222に対して入力されたデータは、新たなレコードの配布形態欄161に対応している(“○”は“1”に対応し、“×”は“0”に対応する。以下同様。)。登録画面223に対して入力されたデータは、新たなレコードの商品区分欄162に対応している。登録画面224に対して入力されたデータは、新たなレコードのブランド欄164に対応している。登録画面225に対して入力されたデータは、新たなレコードの嗜好欄163に対応している。(“左”は“1”に対応し、“右”は“-1”に対応し、“中央”又は“無選択”は“0”に対応する。)なお、来店誘致部22は、登録画面221において入力されたデータを基に前記したプロフィールベクトルを作成し、新たなレコードのプロフィール欄165に記憶する。 Second, the store invitation section 22 creates a new record of the user information 35 (FIG. 4), and fills each column of the new record with the data received in “first” in step S314. The data input to the registration screen 201 corresponds to the new record fields 152 to 160. The data input to the registration screen 222 corresponds to the distribution form column 161 of the new record (“◯” corresponds to “1”, “X” corresponds to “0”, and so on. .) The data input to the registration screen 223 corresponds to the product category field 162 of the new record. Data input to the registration screen 224 corresponds to the brand field 164 of the new record. The data input to the registration screen 225 corresponds to the new record preference field 163. (“Left” corresponds to “1”, “Right” corresponds to “−1”, “Center” or “Non-selection” corresponds to “0”.) The above-described profile vector is created based on the data input on the screen 221 and stored in the profile field 165 of the new record.
 第3に、来店誘致部22は、ユーザIDを採番して、新たなレコードのユーザID欄151に記憶する。さらに、来店誘致部22は、推定嗜好欄166、プレミアム度欄167及び重み欄168に、初期値として、それぞれ“(0,0,0,0,0,0,0)”、“0”及び“(0.1,0.1,0.1,0.1,0.1,0.1,0.1)”を記憶する。 Thirdly, the store invitation part 22 assigns a user ID and stores it in the user ID column 151 of the new record. Furthermore, the store invitation section 22 sets “(0, 0, 0, 0, 0, 0, 0) # ” and “0” as initial values in the estimated preference field 166, the premium degree field 167, and the weight field 168, respectively. And “(0.1, 0.1, 0.1, 0.1, 0.1, 0.1, 0.1)”.
 ステップS315において、来店誘致部22は、位置情報を受信する。具体的には、来店誘致部22は、すべてのユーザの携帯端末装置4の現在における位置情報を取得する。来店誘致部22は、閲覧情報36(図5)のレコードの有無に関係なく、GPS(Global Positioning System)技術使用して、すべてのユーザの現在の位置情報を取得できるものとする。 In step S315, the store invitation section 22 receives the position information. Specifically, the store visit attracting unit 22 acquires the current position information of the mobile terminal devices 4 of all users. It is assumed that the store visit attracting unit 22 can acquire the current location information of all users by using GPS (Global Positioning System) technology regardless of the presence or absence of a record of the browsing information 36 (FIG. 5).
 このとき、来店誘致部22は、検索画面226(図13(a))を携帯端末装置4に表示してもよい。なお、原則的に、検索画面226の“位置情報”欄に表示されているデータは現在の携帯端末装置4の位置情報であり、“検索時刻”欄に表示されているデータは、現在の時点である。そして、“検索配布形態”欄及び“検索商品区分”欄のデータは、ユーザが登録した時点における過去のデータである。しかしながら、ユーザは、検索配布形態欄(又は検索商品区分欄)に、1又は複数の配布形態(又は商品区分)を入力し直すことも可能である。すると、来店誘致部22は、入力されたばかりの情報によって、ユーザ情報35の配布形態ベクトル161(又は商品区分ベクトル162)を直ちに更新する。当該処理は、急激な気候、状況の変化等(例えば、急に気温が上昇し冷たい飲み物が欲しくなる、雨に濡れて化粧が落ちる、帰宅途中で家族から弁当の持ち帰りを頼まれる)に特に有効である。 At this time, the store invitation part 22 may display the search screen 226 (FIG. 13A) on the mobile terminal device 4. In principle, the data displayed in the “location information” column of the search screen 226 is the current location information of the mobile terminal device 4, and the data displayed in the “search time” column is the current time point. It is. The data in the “search distribution form” column and the “search product category” column are past data at the time of registration by the user. However, the user can re-enter one or more distribution forms (or product categories) in the search distribution form column (or search product category column). Then, the store invitation part 22 immediately updates the distribution form vector 161 (or the product category vector 162) of the user information 35 with the information just inputted. This process is especially effective for sudden climate changes and conditions (for example, when the temperature suddenly rises and you want a cold drink, you get wet with rain, makeup drops, or you are asked to take your lunch home while you are home) It is.
 さらに、ユーザは、位置情報として近い将来自身が辿り着く予定の地点の位置情報を入力し直すことも可能である。すると、来店誘致部22は、入力されたばかりの位置情報によって後記するステップS316の処理を実行する。当該処理は、例えば、現在鉄道に乗車中のユーザが数分後にある駅に到着する場合等に特に有効である。 Furthermore, the user can re-enter the position information of the point where the user will arrive in the near future as the position information. Then, the store invitation part 22 executes the process of step S316 described later with the position information just input. This processing is particularly effective when, for example, a user who is currently on the railroad arrives at a station several minutes later.
 ステップS316において、来店誘致部22は、表示候補情報(直ちに後記)を作成する。具体的には、来店誘致部22は、すべてのユーザについて、以下のすべての条件を満たすレコードを、イベント情報34から取得する。 In step S316, the store invitation part 22 creates display candidate information (immediately described later). Specifically, the store visit attracting unit 22 acquires records satisfying all the following conditions from the event information 34 for all users.
(1)イベントID(欄141)に関連付けられているイベント開始時刻が、現時点以降であること。
(2)店舗ID(欄143)に関連付けられている位置情報の地点が、ユーザの携帯端末装置4の現在における位置情報(又は近い将来ユーザが辿り着く予定の地点の位置情報)の地点から所定の距離の範囲内にあり、かつ、情報公開範囲内にあること。
(3)イベントID(欄141)に関連付けられている配布形態に対応する成分が、当該ユーザを特定するユーザIDを有するユーザ情報35のレコードにおける配布形態ベクトルにおいて“1”であること。
(1) The event start time associated with the event ID (column 141) is after the current time.
(2) The position of the location information associated with the store ID (column 143) is predetermined from the location of the current location information of the user's mobile terminal device 4 (or location information of the location where the user is scheduled to arrive in the near future). And within the information disclosure range.
(3) The component corresponding to the distribution form associated with the event ID (column 141) is “1” in the distribution form vector in the record of the user information 35 having the user ID identifying the user.
(4)商品ID(欄144)に関連付けられている商品区分に対応する成分が、当該ユーザを特定するユーザIDを有するユーザ情報35のレコードにおける商品区分ベクトルにおいて“1”であること。
 なお、ユーザが検索画面226において、検索配布形態を削除してもよい。この場合(無条件を意味する)、来店誘致部22は、前記(3)を無視するものとする。同様に、ユーザは検索商品区分を削除してもよい。この場合、来店誘致部22は、前記(4)を無視するものとする
(4) The component corresponding to the product category associated with the product ID (column 144) is “1” in the product category vector in the record of the user information 35 having the user ID that identifies the user.
Note that the user may delete the search distribution form on the search screen 226. In this case (meaning unconditional), the store invitation section 22 ignores (3) above. Similarly, the user may delete the search product category. In this case, the store invitation part 22 ignores (4) above.
 来店誘致部22は、ステップS316の処理を、ユーザごとに繰り返す。そして、1つのユーザIDに対して、取得したイベント情報34のレコードのイベントID(多くの場合複数のイベントIDが取得される)を関連付けた“表示候補情報”を作成し、主記憶装置14に一時的に記憶する。 The store invitation section 22 repeats the process of step S316 for each user. Then, “display candidate information” in which the event ID of the record of the acquired event information 34 (in many cases, a plurality of event IDs are acquired) is associated with one user ID is created in the main storage device 14. Memorize temporarily.
 繰り返し処理を終了した時点で、来店誘致部22は、“(U101:E101,E102,E103,・・・)、(U102:E111,E112,・・・)、(U103:E121,E122,E123,E124,・・・)、・・・”のような表示候補情報を作成していることになる。 At the end of the repetitive processing, the store invitation section 22 determines that “(U101: E101, E102, E103,...), (U102: E111, E112,...), (U103: E121, E122, E123, Display candidate information such as E124,...,.
 ステップS317において、来店誘致部22は、表示候補情報を並び替える。具体的には、第1に、来店誘致部22は、すべてのユーザについて、かつ、表示候補情報においてそのユーザに関連付けられているすべてのイベントIDについて、以下の式を使用して“表示優先スコア”を算出する。
 表示優先スコア=w×(V*v)+w×(V*v)+w×(V*v)+w×(V*v)+w×(V*v)+w×プレミアム度+w×(D-D
In step S317, the store invitation part 22 rearranges the display candidate information. Specifically, first, the store visit attracting unit 22 uses the following formula for “display priority score” for all users and for all event IDs associated with the user in the display candidate information. "Is calculated.
Display priority score = w 1 × (V 1 * v 1 ) + w 2 × (V 2 * v 2 ) + w 3 × (V 3 * v 3 ) + w 4 × (V 4 * v 4 ) + w 5 × (V 5 * V 5 ) + w 6 × premium degree + w 7 × (D 1 -D 2 )
 ここで、Vは、前記の配布形態ベクトルであり、vは、前記の配布形態評価ベクトルである。Vは、前記の商品区分ベクトルであり、vは、前記の商品区分評価ベクトルである。Vは、前記の嗜好ベクトルであり、vは、前記の嗜好評価ベクトルである。Vは、前記のブランドベクトルであり、vは、前記のブランド評価ベクトルである。Vは、前記のプロフィールベクトルであり、vは、前記のプロフィール評価ベクトルである。Dは、現在の時点の年月日であり、Dは、イベント開始時刻の年月日である。通常“(D-D)”は負値となり、イベントが間近に迫っているほど値は“0”に近くなる。 Here, V 1 is the distribution form vector, and v 1 is the distribution form evaluation vector. V 2 is the product category vector, and v 2 is the product category evaluation vector. V 3 is the preference vector, and v 3 is the preference evaluation vector. V 4, said a brand vector, v 4 is the brand evaluation vector. V 5 is the a profile vector, v 5 is the profile evaluation vector. D 1 is the date of the current time, and D 2 is the date of the event start time. Normally, “(D 1 -D 2 )” is a negative value, and the closer the event is, the closer the value is to “0”.
 w、w、w、w、w、w及びwは、それぞれ、(V*v)、(V*v)、(V*v)、(V*v)、(V*v)、プレミアム度及び(D-D)に乗算される係数であり、ユーザ情報35(図4)の重み欄168に記憶されているベクトルの各成分(左から順に、“w”、“w”、・・・)である。“*”は、2つのベクトルの内積(成分ごとの積の和)を算出する演算を示す演算子である。以上から明らかなように、表示優先スコアは、ユーザの興味等とイベントに係る商品との親和度及び現在時点からイベント開始時刻までの切迫度を示す値であり、ユーザとイベントの組合せごとに定義される。そこで、表示優先スコアを、例えば、Sc(U101,E101)のように表すことにする。 w 1 , w 2 , w 3 , w 4 , w 5 , w 6 and w 7 are respectively (V 1 * v 1 ), (V 2 * v 2 ), (V 3 * v 3 ), (V 4 * v 4 ), (V 5 * v 5 ), the premium degree, and the coefficient multiplied by (D 1 -D 2 ), and the vector stored in the weight field 168 of the user information 35 (FIG. 4) Each component (in order from the left, “w 1 ”, “w 2 ”,...). “*” Is an operator indicating an operation for calculating an inner product (sum of products for each component) of two vectors. As is clear from the above, the display priority score is a value indicating the affinity between the user's interest and the product related to the event and the urgency from the current time point to the event start time, and is defined for each combination of the user and the event. Is done. Therefore, the display priority score is expressed as Sc (U101, E101), for example.
 第2に、来店誘致部22は、ユーザごとに、表示候補情報に含まれるイベントIDを、表示優先スコアの大きい順に並びかえ、“表示順序”(直ちに例を後記)を作成する。いま、ある1つの表示候補情報が、“(U101:E101,E102,E103)”であり、かつ、Sc(U101,E101)<Sc(U101,E102)<Sc(U101,E103)であったとする。すると、来店誘致部22は、[U101:E103,E102,E101]という表示順序を作成することとなる。
 来店誘致部22は、ステップS317の処理を、ユーザごとに繰り返す。そして、ユーザごとの“表示順序”を作成し、主記憶装置14に一時的に記憶する。
Second, the store invitation part 22 rearranges the event IDs included in the display candidate information in descending order of display priority score for each user, and creates a “display order” (an example will be described immediately below). Now, it is assumed that one piece of display candidate information is “(U101: E101, E102, E103)” and Sc (U101, E101) <Sc (U101, E102) <Sc (U101, E103). . Then, the store invitation part 22 creates a display order of [U101: E103, E102, E101].
The store invitation section 22 repeats the process of step S317 for each user. Then, a “display order” for each user is created and temporarily stored in the main storage device 14.
 ステップS318において、来店誘致部22は、送信すべきイベント情報を決定する。具体的には、来店誘致部22は、所定の正の整数を“n”とし、表示順序の“:”の右に並んでいるイベントIDを左から数えて“n”個だけ取得し、“表示決定情報”(直ちに例を後記)を作成する。いま、n=2であるとすると、来店誘致部22は、表示順序“[U101:E103,E102,E101]”に基づいて、表示決定情報“〈U101:E103,E102〉”を作成することになる。来店誘致部22は、ステップS318の処理を、ユーザごとに繰り返す。そして、ユーザごとの“表示決定情報”を作成し、主記憶装置14に一時的に記憶する。 In step S318, the store invitation section 22 determines event information to be transmitted. Specifically, the store invitation unit 22 sets “n” as a predetermined positive integer, obtains “n” event IDs arranged on the right of the display order “:” from the left, and acquires “n”. “Display decision information” (immediately described later) is created. If n = 2, the store invitation section 22 creates display determination information “<U101: E103, E102>” based on the display order “[U101: E103, E102, E101]”. Become. The store invitation part 22 repeats the process of step S318 for each user. Then, “display determination information” for each user is created and temporarily stored in the main storage device 14.
 来店誘致部22は、前記した通常処理に替えて、ステップS317の処理を省略してもかまわない(“簡略処理”という)。つまり、例えば、表示候補情報“(U101:E101,E102,E103,・・・)”から直接的に表示決定情報“〈U101:E103,E102〉”を作成してもよい。但し、この例では、n=2であり、来店誘致部22は、表示候補情報の“:”の右に並んでいるイベントIDのうちから無作為的に “n”個だけ取得するものとする。 The store invitation section 22 may omit the process of step S317 instead of the above-described normal process (referred to as “simplified process”). That is, for example, the display determination information “<U101: E103, E102>” may be created directly from the display candidate information “(U101: E101, E102, E103,...)”. However, in this example, n = 2, and the store invitation unit 22 randomly acquires “n” items from among the event IDs arranged to the right of “:” in the display candidate information. .
 通常処理では、来店誘致部22は、製造業者の指定とユーザの入力とを、配布形態及び商品区分のそれぞれについて一致させている(ステップS316)。しかしながら、製造業者の指定は、それぞれ“試供品”及び“飲み物”のように1点である。商品によっては、複数の配布形態に跨っているもの(例えば、試供品、かつ、おまけ付き)もある。さらに、複数の商品区分に跨っているもの(例えば、飲み物かつ化粧品)もある。そして、現在飲み物に興味を有するユーザに対して今後は化粧品を提供したい等の製造業者の希望もあり得る。通常処理は、このような事情を考慮したうえで、イベントに順序を付けたい場合に特に有効である。簡略処理は、情報配信装置1及び携帯端末装置4の処理能力に余裕がない場合に特に有効である。 In the normal process, the store invitation section 22 matches the manufacturer's designation with the user's input for each distribution form and product category (step S316). However, the manufacturer's designation is one point, such as “sample” and “drink”, respectively. Some products span a plurality of distribution forms (for example, free samples and with bonuses). In addition, some products (for example, drinks and cosmetics) straddle a plurality of product categories. There may also be a manufacturer's desire to provide cosmetics to users who are currently interested in drinks. The normal processing is particularly effective when it is desired to order events in consideration of such circumstances. The simplified process is particularly effective when the processing capability of the information distribution device 1 and the mobile terminal device 4 is not sufficient.
 ステップS319において、来店誘致部22は、地図を送信する。具体的には、来店誘致部22は、ユーザごとに、当該ユーザが使用する携帯端末装置4に対し、地図画面227(図13(b))を表示する。来店誘致部22は、地図画面227上に、複数のアイコン“☆”、“◎”等を表示している。これらのアイコンは、表示決定情報において“:”の右に記憶されたイベントIDに対応している。さらに、例えばユーザが、ステップ315において、検索配布形態欄に“試供品”を入力し、検索商品区分欄のデータを削除(商品区分は無条件で検索される)する場合もあり得る。この場合、来店誘致部22は、商品区分の違いをアイコンの種類(“☆”、“◎”)で区別してもよいし、そのアイコンに関連付けて商品区分を表示してもよい。さらに、商品マスタ33に記憶されているデータのうち、所定のものを“吹き出し”としてアイコンに関連付けて表示してもよい。 In step S319, the store invitation section 22 transmits a map. Specifically, the store invitation part 22 displays a map screen 227 (FIG. 13B) on the mobile terminal device 4 used by the user for each user. The store invitation section 22 displays a plurality of icons “☆”, “◎” and the like on the map screen 227. These icons correspond to event IDs stored to the right of “:” in the display determination information. Further, for example, in step 315, the user may input “free sample” in the search distribution form column and delete the data in the search product category column (the product category is searched unconditionally). In this case, the store invitation section 22 may distinguish the difference in the product category by the type of icon (“☆”, “◎”), or display the product category in association with the icon. Furthermore, among the data stored in the merchandise master 33, predetermined data may be displayed in association with an icon as a “balloon”.
 ステップS320において、来店誘致部22は、閲覧履歴を登録する。具体的には、来店誘致部22は、現時点の時刻、表示したアイコンに係るイベントID及び商品ID、並びにユーザIDを携帯端末装置4から受信する。そして、受信したデータを使用して、閲覧情報36(図5)のレコード201を作成する。 In step S320, the store invitation section 22 registers the browsing history. Specifically, the store invitation part 22 receives the current time, the event ID and the product ID related to the displayed icon, and the user ID from the mobile terminal device 4. And the record 201 of the browsing information 36 (FIG. 5) is created using the received data.
 ステップS321において、来店誘致部22は、詳細情報を送信する。具体的には、いま、ユーザがある“飲み物”についてのアイコンを選択したとする。すると、来店誘致部22は、携帯端末装置4に対し、詳細画面228(図13(c))を表示する。来店誘致部22は、詳細画面228に、該当するイベントに関連付けられている店舗のデータ(店舗マスタ32のデータ)及び商品のデータ(商品マスタ33のデータ)を表示する。図13(c)では、商品のサイトへのリンク情報及び店舗のサイトへのリンク情報が、“http//・・・”として表示されている。商品の画像へのリンク情報及び店舗の画像へのリンク情報が、アイコンとして表示されている。 In step S321, the store invitation section 22 transmits detailed information. Specifically, it is assumed that the user has selected an icon for a “drink”. Then, the store invitation part 22 displays a detailed screen 228 (FIG. 13C) on the mobile terminal device 4. The store invitation section 22 displays store data (store master 32 data) and product data (product master 33 data) associated with the corresponding event on the detailed screen 228. In FIG. 13C, the link information to the product site and the link information to the store site are displayed as “http //...”. Link information to product images and link information to store images are displayed as icons.
 ステップS322において、来店誘致部22は、閲覧履歴を登録する。具体的には、来店誘致部22は、現時点の時刻、選択されたアイコンに係るイベントID及び商品ID、並びにユーザIDを携帯端末装置4から受信する。そして、受信したデータを使用して、閲覧情報36(図5)のレコード202を作成する。なお、ユーザが、例えば店舗のサイト(又は商品のサイト)を閲覧した場合、来店誘致部22は、前記と同様に、閲覧情報36(図5)のレコード203(又は204)を作成する。 In step S322, the store invitation section 22 registers the browsing history. Specifically, the store invitation part 22 receives the current time, the event ID and product ID related to the selected icon, and the user ID from the mobile terminal device 4. And the record 202 of the browsing information 36 (FIG. 5) is created using the received data. When the user browses, for example, a store site (or product site), the store invitation unit 22 creates the record 203 (or 204) of the browse information 36 (FIG. 5) in the same manner as described above.
 ステップS323において、来店誘致部22は、スケジュールを登録する。具体的には、ユーザが、詳細画面228に表示されたイベントを“スケジュール”に登録したとする。スケジュールに登録するとは、携帯端末装置4又は外部装置が有する任意のアプリケーションを使用して、イベントの店舗、日時等を、将来においてユーザの実行するべき予定として、携帯端末装置4又は外部装置の任意の記憶領域に格納することである。このとき、来店誘致部22は、携帯端末装置4から、ユーザがイベントをスケジュールに登録した旨の通知を受信する。そして、前記と同様に、閲覧情報36(図5)のレコード205を作成する。 In step S323, the store invitation section 22 registers the schedule. Specifically, it is assumed that the user registers the event displayed on the detail screen 228 in “Schedule”. Registering in the schedule means that an arbitrary application of the mobile terminal device 4 or the external device is used, and the store of the event, the date and time, etc. are scheduled to be executed by the user in the future. Is stored in the storage area. At this time, the store invitation section 22 receives a notification from the mobile terminal device 4 that the user has registered the event in the schedule. And the record 205 of the browsing information 36 (FIG. 5) is created similarly to the above.
 ステップS324において、来店誘致部22は、来店誘致メールを送信する。具体的には、来店誘致部22は、スケジュールに登録されたイベントのイベント開始時刻から起算して所定の期間だけ遡った時点において、携帯端末装置4に対して、メールを送信する。このメールには、“○○さま、スケジュール登録ありがとうございます。○月○日○時○分に、○○飯田橋店でお待ちしています”のようなメッセージが含まれている。ここで、来店誘致部22は、店舗サーバ5に対しても当該メールを同時に送信してもよい。店舗においては、試供品等をユーザのために取り置きすることができる。
 来店誘致部22は、ステップS319~S324の処理をユーザごとに繰り返す。その後、来店誘致部22は、来店誘致処理手順を終了する。
 なお、“商品関連情報”には、前記した“地図”、“詳細情報”及び“来店誘致メール”が相当する。
In step S324, the store invitation section 22 transmits a store invitation message. Specifically, the store visit attracting unit 22 transmits an e-mail to the mobile terminal device 4 at a time point that is traced back from the event start time of the event registered in the schedule by a predetermined period. This email contains a message such as “Thank you for registering your schedule. We are waiting for you at XX Iidabashi at XX, XX, XX.” Here, the store invitation part 22 may also transmit the mail to the store server 5 at the same time. In the store, free samples and the like can be reserved for the user.
The store invitation part 22 repeats the processing of steps S319 to S324 for each user. Thereafter, the store invitation section 22 ends the store invitation process procedure.
The “product related information” corresponds to the above-mentioned “map”, “detailed information”, and “visit to store invitation mail”.
(再来店誘致処理手順)
 図10に沿って、再来店誘致処理手順を説明する。再来店誘致処理手順は、ユーザが来店したことを契機に開始する。以下では、ユーザが、配布形態が“試供品”であるイベントに参加するために来店した例を説明する。しかしながら、配布形態はどのようなものであってもよい。
 ステップS331において、情報配信装置1の再来店誘致部23は、試供品の受け渡し報告を受信する。具体的には、ユーザは、例えば携帯端末装置4を使用して、“スケジュール”が登録された画面を店員に提示する。すると、店員は、取り置いていた試供品をユーザに渡す。このとき、店舗サーバ5は、自身の入力装置を介して、試供品に添付されているラベルから注文IDを読み取り、携帯端末装置4からユーザIDを読み取り、読み取った注文ID及びユーザIDを情報配信装置1に送信する。再来店誘致部23は、これを受信する。さらに、店舗サーバ5は、POS情報37(図6(a))のレコード212を作成する。ユーザは、その後試供品を使用することになる。
(Re-visit processing procedure)
The revisited store invitation processing procedure will be described with reference to FIG. The re-visiting attraction process procedure starts when the user visits the store. Hereinafter, an example will be described in which a user visits a store to participate in an event whose distribution form is “free sample”. However, any distribution form may be used.
In step S331, the re-visit store invitation unit 23 of the information distribution apparatus 1 receives a sample delivery report. Specifically, for example, the user uses the mobile terminal device 4 to present a screen on which “schedule” is registered to the store clerk. Then, the store clerk hands the sample that has been set aside to the user. At this time, the store server 5 reads the order ID from the label attached to the free sample via its input device, reads the user ID from the portable terminal device 4, and distributes the read order ID and user ID as information. Transmit to device 1. The re-visit store invitation part 23 receives this. Further, the store server 5 creates a record 212 of the POS information 37 (FIG. 6A). The user will then use the sample.
 ステップS332において、再来店誘致部23は、閲覧履歴を登録する。具体的には、再来店誘致部23は、現時点の時刻、及び、ステップS331において送信されたデータを使用して、閲覧情報36(図5)のレコード206を作成する。再来店誘致部23は、注文IDをキーとして、イベント情報34を検索することによって、商品ID及びイベントIDを特定できる。 In step S332, the re-visit store invitation unit 23 registers the browsing history. Specifically, the revisit store invitation unit 23 creates the record 206 of the browsing information 36 (FIG. 5) using the current time and the data transmitted in step S331. The re-visit store invitation unit 23 can specify the product ID and the event ID by searching the event information 34 using the order ID as a key.
 ステップS333において、再来店誘致部23は、商品アンケートを送信する。具体的には、再来店誘致部23は、携帯端末装置4に、商品アンケート画面229(図14(a))を表示する。このとき、再来店誘致部23は、閲覧情報36(図5)のレコード207を作成する。 In step S333, the re-visit store invitation unit 23 transmits a product questionnaire. Specifically, the revisit store invitation unit 23 displays a product questionnaire screen 229 (FIG. 14A) on the mobile terminal device 4. At this time, the revisiting store attracting unit 23 creates a record 207 of the browsing information 36 (FIG. 5).
 ステップS334において、再来店誘致部23は、商品アンケート結果を受信する。ユーザは、商品アンケート画面229において、商品に対する評価として“とてもよい”を選択し、商品に対するコメントとして、“香りの強さが適度で好感がもてます”を入力している。そこで、再来店誘致部23は、これらの入力データを、携帯端末装置4から受信する。このとき、再来店誘致部23は、閲覧情報36(図5)のレコード208を作成する。 In step S334, the revisit store invitation unit 23 receives the product questionnaire result. On the product questionnaire screen 229, the user selects “very good” as the evaluation for the product, and inputs “a strong scent and a good feeling” as a comment for the product. Therefore, the revisit store invitation unit 23 receives these input data from the mobile terminal device 4. At this time, the revisiting store attracting unit 23 creates a record 208 of the browsing information 36 (FIG. 5).
 ステップS335において、再来店誘致部23は、ゲームを送信する。具体的には、再来店誘致部23は、携帯端末装置4に、ゲーム画面231(図14(c))を表示する。図の例では、ユーザは、水平な台に見立てられた携帯端末装置4の画面の上で玉を転がし、台上に開けられた穴に玉を誘導してポイントを取得する(図14(d))。 In step S335, the revisit store invitation unit 23 transmits the game. Specifically, the revisiting store attracting unit 23 displays the game screen 231 (FIG. 14C) on the mobile terminal device 4. In the example shown in the figure, the user rolls a ball on the screen of the mobile terminal device 4 that looks like a horizontal table, and guides the ball into a hole opened on the table to acquire a point (FIG. 14 (d)). )).
 ステップS336において、再来店誘致部23は、ゲーム結果を受信する。具体的には、再来店誘致部23は、携帯端末装置4からゲーム結果を受信する。ここでは、ゲーム結果とは、例えば“100ポイント”である。このとき、再来店誘致部23は、閲覧情報36(図5)のレコード209を作成する。 In step S336, the revisit store invitation unit 23 receives the game result. Specifically, the revisit store invitation unit 23 receives a game result from the mobile terminal device 4. Here, the game result is, for example, “100 points”. At this time, the re-visit store invitation unit 23 creates a record 209 of the browsing information 36 (FIG. 5).
 ステップS337において、再来店誘致部23は、電子クーポンの金額を決定する。一般的に“クーポン”とは、特定の当事者間でのみ交換価値を有する擬制的な通貨である。本実施形態では、このクーポンは電子化されており、特定の店舗において、特定の商品に対して、又は、特定の製造業者の商品に対して使用可能である。電子クーポンの交換価値の単位は、通常“金額”であるが、特定の商品の価格に対する“割引率”であってもよい。再来店誘致部23は、ステップS336において受信したゲーム結果に応じて、電子クーポンの金額を決定する。ここでは、再来店誘致部23は、ゲーム結果“100ポイント”に応じて、金額“500円”を決定したとする。 In step S337, the revisit store invitation unit 23 determines the amount of the electronic coupon. In general, a “coupon” is a fake currency that has exchange value only between specific parties. In this embodiment, this coupon is digitized and can be used for a specific product in a specific store or for a product of a specific manufacturer. The unit of the exchange value of the electronic coupon is usually “amount”, but may be a “discount rate” for the price of a specific product. The re-visit store attracting unit 23 determines the amount of the electronic coupon according to the game result received in step S336. Here, it is assumed that the re-visit store invitation unit 23 determines the amount “500 yen” according to the game result “100 points”.
 ステップS338において、再来店誘致部23は、電子クーポンを送信する。具体的には、再来店誘致部23は、ステップS337で決定した金額を有する電子クーポンを携帯端末装置4に送信する。このとき、再来店誘致部23は、閲覧情報36(図5)のレコード210を作成する。その後、ユーザは、再来店し、電子クーポンを使用して商品を購入することができるようになる。 In step S338, the revisit store invitation unit 23 transmits an electronic coupon. Specifically, the re-visit store invitation unit 23 transmits an electronic coupon having the amount determined in step S <b> 337 to the mobile terminal device 4. At this time, the revisiting store attracting unit 23 creates a record 210 of the browsing information 36 (FIG. 5). Thereafter, the user can return to the store and purchase products using the electronic coupon.
 ステップS339において、再来店誘致部23は、電子クーポンでの購入報告を受信する。具体的には、ユーザは、例えば携帯端末装置4を使用して、電子クーポンが表示された画面を店員に提示する。すると、店員は、ユーザが希望する商品をユーザに渡す。このとき、店舗サーバ5は、自身の入力装置を介して、商品に記載されている商品の価格を読み取り、携帯端末装置4からユーザID及び電子クーポンの金額を読み取り、読み取ったデータを、情報配信装置1に送信する。再来店誘致部23は、これを受信し、さらに、閲覧情報36(図5)のレコード211を作成する。さらに、店舗サーバ5は、POS情報37(図6(a))のレコード213を作成する
 その後、再来店誘致部23は、再来店誘致処理手順を終了する。
In step S339, the revisit store invitation unit 23 receives a purchase report using an electronic coupon. Specifically, the user uses, for example, the mobile terminal device 4 to present a screen on which the electronic coupon is displayed to the store clerk. Then, the store clerk gives the user a product desired by the user. At this time, the store server 5 reads the price of the product described in the product via its input device, reads the user ID and the amount of the electronic coupon from the mobile terminal device 4, and distributes the read data to the information distribution Transmit to device 1. The re-visit store invitation unit 23 receives this, and further creates a record 211 of the browsing information 36 (FIG. 5). Further, the store server 5 creates the record 213 of the POS information 37 (FIG. 6A). Thereafter, the revisited store invitation unit 23 ends the revisited store invitation processing procedure.
(報告書作成処理手順)
 図11に沿って、報告書作成処理手順を説明する。
 ステップS351において、報告書作成部24は、事前報告対象イベントを特定する。具体的には、報告書作成部24は、イベント情報34を参照して、現在時点から所定の時間(例えば24時間)が経過した時点に、イベント開始時刻が到来する任意のイベントを特定する。このイベントを“事前報告書対象イベント”と呼ぶ。
(Report creation processing procedure)
The report creation processing procedure will be described with reference to FIG.
In step S <b> 351, the report creation unit 24 identifies a prior report target event. Specifically, the report creation unit 24 refers to the event information 34 and identifies an arbitrary event whose event start time arrives when a predetermined time (for example, 24 hours) has elapsed from the current time. This event is called “prior report target event”.
 ステップS352において、報告書作成部24は、店舗へ事前報告書を送信する。具体的には、第1に、報告書作成部24は、店舗向け事前報告書232(図15(a))を作成する。店舗向け事前報告書232に記載の各データの内容は以下の通りである。
 “サイト来訪者数”は、事前報告書対象イベントの詳細画面を閲覧したユーザの数である。報告書作成部24は、閲覧情報36を参照することによって、現時点までに、事前報告書対象イベントの詳細画面を閲覧したユーザの数を取得できる。
 “うち来店予測人数”は、サイト来訪者数のうち、事前報告書対象イベントをスケジュール登録したユーザの数である。報告書作成部24は、閲覧情報36を参照することによって、現時点までに、事前報告書対象イベントをスケジュール登録したユーザの数を取得できる。
In step S352, the report creation unit 24 transmits a prior report to the store. Specifically, first, the report creation unit 24 creates a preliminary report 232 for a store (FIG. 15A). The contents of each data described in the store advance report 232 are as follows.
“Number of visitors to the site” is the number of users who have viewed the detailed screen of the pre-report target event. By referring to the browsing information 36, the report creating unit 24 can acquire the number of users who have browsed the detailed screen of the prior report target event so far.
The “estimated number of people visiting the store” is the number of users who schedule-register the event for the prior report among the number of visitors to the site. By referring to the browsing information 36, the report creation unit 24 can acquire the number of users who have scheduled the prior report target event so far.
 “期待される購入総額”は、“うち来店予測人数”に対して事前報告書対象イベントの商品の単価を乗じた金額である。報告書作成部24は、例えばPOS情報37を参照して、商品の単価を取得できる。
 “男女別年齢別分布”は、“うち来店予測人数”の男女別年齢層別の内訳である。報告書作成部24は、閲覧情報36及びユーザ情報35を参照することによって、“うち来店予測人数”の男女別年齢層別の内訳を取得できる。
 “事前報告書対象イベント”が、同一製造業者の複数の商品について実施される場合もある。このような場合、報告書作成部24は、“男女別年齢別分布”を、例えばさらに商品区分別に表示してもよい(符号233参照)。
 第2に、報告書作成部24は、作成した店舗向け事前報告書232を店舗サーバ5に送信する。
 報告書作成部24は、ステップS351及びS352の処理をすべての事前報告書対象イベントについて繰り返し実行する。
The “expected total purchase amount” is an amount obtained by multiplying “predicted number of customers visiting the store” by the unit price of the product of the event subject to the prior report. The report creation unit 24 can acquire the unit price of the product with reference to the POS information 37, for example.
“Gender-specific distribution by age” is a breakdown of “estimated number of visitors” by age group by gender. The report creation unit 24 can obtain a breakdown of the “number of predicted visits” by gender and age group by referring to the browsing information 36 and the user information 35.
The “pre-report target event” may be performed for a plurality of products of the same manufacturer. In such a case, the report creation unit 24 may further display “distribution by age by gender”, for example, by product category (see reference numeral 233).
Secondly, the report creation unit 24 transmits the created preliminary report 232 for the store to the store server 5.
The report creation unit 24 repeatedly executes the processes in steps S351 and S352 for all the prior report target events.
 ステップS353において、報告書作成部24は、事後報告対象イベントを特定する。具体的には、報告書作成部24は、イベント情報34を参照して、現在時点から所定の時間(例えば24時間)を遡った時点に、イベント開始時刻が到来した任意のイベントを特定する。このイベントを“事後報告書対象イベント”と呼ぶ。 In step S353, the report creation unit 24 identifies a post-report target event. Specifically, the report creation unit 24 refers to the event information 34 and identifies an arbitrary event whose event start time has arrived at a predetermined time (for example, 24 hours) from the current time point. This event is called “subsequent report target event”.
 ステップS354において、報告書作成部24は、店舗へ事後報告書を送信する。具体的には、第1に、報告書作成部24は、店舗向け事後報告書234(図15(b))を作成する。店舗向け事後報告書234に記載の各データの内容は以下の通りである。
 “サイト来訪者数”、“うち来店予測人数”及び“男女別年齢別分布”については、図15(a)の説明がそのままあてはまる。
 “店舗サイトの閲覧者”は、店舗のサイトを閲覧したユーザの数である。報告書作成部24は、閲覧情報36を参照することによって、イベント開始時刻までに、事後報告書対象イベントについての店舗のサイトを閲覧したユーザの数を取得できる。
 “来店実績数”は、実際に来店したユーザの数である。報告書作成部24は、POS情報37を参照することによって、事後報告書対象イベントが実施された店舗に来店したユーザの数を取得できる。
In step S354, the report creation unit 24 transmits the subsequent report to the store. Specifically, first, the report creation unit 24 creates a post report 234 for the store (FIG. 15B). The contents of each data described in the post report 234 for stores are as follows.
With regard to “the number of visitors to the site”, “the estimated number of customers visiting the store” and “the distribution by age by gender”, the description of FIG.
The “store site viewer” is the number of users who have browsed the store site. By referring to the browsing information 36, the report creation unit 24 can acquire the number of users who have browsed the store site regarding the post-report target event by the event start time.
The “number of visits” is the number of users who actually visited the store. By referring to the POS information 37, the report creation unit 24 can acquire the number of users who have visited the store where the post-report target event has been performed.
 “来店者行動地図”は、実際に来店したユーザが、地図画面227を閲覧した地点(“☆”)を示す地図である。報告書作成部24は、閲覧情報36を参照することによって、実際に来店したユーザが地図画面227を閲覧した地点の位置情報を取得できる。
 “平均移動距離”は、“☆”と“店舗”との間の距離の平均値である。
 “商品アンケート回答率”は、商品アンケートに回答したユーザの数を、商品アンケートを送信したユーザの数で除算した百分率である。報告書作成部24は、閲覧情報36を参照することによって、商品アンケート回答率を取得できる。
 “電子クーポン利用購入率”は、電子クーポンを使用したユーザの数を、電子クーポンを受信したユーザの数で除算した百分率である。報告書作成部24は、閲覧情報36を参照することによって、電子クーポン利用購入率を取得できる。
 第2に、報告書作成部24は、作成した店舗向け事後報告書234を店舗サーバ5に送信する。
The “visitor behavior map” is a map indicating a point (“☆”) where the user who actually visited the store browsed the map screen 227. By referring to the browsing information 36, the report creation unit 24 can acquire the position information of the point where the user who actually visited the store browsed the map screen 227.
The “average moving distance” is an average value of the distance between “☆” and “Store”.
“Product questionnaire response rate” is a percentage obtained by dividing the number of users who answered the product questionnaire by the number of users who sent the product questionnaire. The report creation unit 24 can acquire the product questionnaire response rate by referring to the browsing information 36.
The “electronic coupon utilization purchase rate” is a percentage obtained by dividing the number of users who have used the electronic coupon by the number of users who have received the electronic coupon. The report creation unit 24 can acquire the electronic coupon use purchase rate by referring to the browsing information 36.
2ndly, the report preparation part 24 transmits the created post report 234 for stores to the store server 5.
 ステップS355において、報告書作成部24は、製造業者へ事後報告書を送信する。具体的には、第1に、報告書作成部24は、製造業者向け事後報告書235(図16(a))を作成する。製造業者向け事後報告書235に記載の各データの内容は、“商品サイトの閲覧者”を除き、図15(b)の説明がそのままあてはまる。
 “商品サイトの閲覧者”は、商品のサイトを閲覧したユーザの数である。報告書作成部24は、閲覧情報36を参照することによって、イベント開始時刻までに、事後報告書対象イベントについての商品のサイトを閲覧したユーザの数を取得できる。
 第2に、報告書作成部24は、作成した製造業者向け事後報告書235を製造業者サーバ2に送信する。
 報告書作成部24は、ステップS353~S355の処理をすべての事後報告書対象イベントについて繰り返し実行する。
In step S355, the report creation unit 24 transmits a subsequent report to the manufacturer. Specifically, first, the report creation unit 24 creates a follow-up report 235 (FIG. 16A) for the manufacturer. The content of each data described in the manufacturer's post report 235 is the same as the description of FIG. 15B except for “product site viewer”.
The “product site viewer” is the number of users who have viewed the product site. By referring to the browsing information 36, the report creation unit 24 can acquire the number of users who have browsed the product site for the post-report target event by the event start time.
Second, the report creation unit 24 transmits the created post report 235 for the manufacturer to the manufacturer server 2.
The report creation unit 24 repeatedly executes the processing of steps S353 to S355 for all the subsequent report target events.
 ステップS356において、報告書作成部24は、製造業者へ集計報告書を送信する。具体的には、報告書作成部24は、所定の期日(例えば、毎月末日)が到来すると、又は所定の周期(前回から30日)が経過すると、製造業者向け集計報告書236(図16(b))を作成する。製造業者向け集計報告書236に記載の各データの内容は以下の通りである。
 “サイト来訪者数”は、前回報告時点から今回報告時点までの期間において実施された、当該製造業者のすべてのイベント(“期間対象イベント”と呼ぶ)の詳細画面を閲覧したユーザの数である。報告書作成部24は、閲覧情報36を参照することによって、このようなユーザの数を取得できる。
In step S356, the report creation unit 24 transmits the summary report to the manufacturer. Specifically, the report creation unit 24, when a predetermined date (for example, the last day of every month) arrives or when a predetermined cycle (30 days from the previous time) has passed, the manufacturer's total report 236 (FIG. 16 ( b)) is created. The contents of each data described in the summary report 236 for the manufacturer are as follows.
“Number of visitors to the site” is the number of users who viewed the detailed screens of all the events of the manufacturer (referred to as “period target events”) conducted during the period from the previous reporting time to the current reporting time. . The report creation unit 24 can acquire the number of such users by referring to the browsing information 36.
 “システム普及率”は、以下の様に算出される百分率である。
 ・まず、期間対象イベントの地図画面227を閲覧したユーザの数を、“地図閲覧人数”とする。
 ・次に、“地図閲覧人数”と、“サイト来訪者数”との平均値を算出する。
 ・当該算出した平均値を所定の地域内に居住する人口で除算することによって、“システム普及率”を算出する。所定の地域とは、例えば地図画面227を閲覧したユーザの少なくとも1人が居住する行政上の地域である。
 報告書作成部24は、閲覧情報36及び官公庁等の外部情報を参照することによって、システム普及率を算出できる。さらに、報告書作成部24は、店舗マスタ32、閲覧情報36及びPOS情報37を参照することによって、商品別かつ地域別の“システム普及率分布”を作成することもできる(図16(b)一番下)。
“System penetration” is a percentage calculated as follows.
First, the number of users who have viewed the map screen 227 of the period target event is defined as “map browsing number”.
Next, the average value of “the number of people browsing the map” and “the number of visitors to the site” is calculated.
-Calculate the "system penetration" by dividing the calculated average value by the population living in a given area. The predetermined area is, for example, an administrative area where at least one user who has viewed the map screen 227 resides.
The report creation unit 24 can calculate the system penetration rate by referring to the browsing information 36 and external information such as government offices. Furthermore, the report creation unit 24 can create a “system penetration distribution” for each product and each region by referring to the store master 32, the browsing information 36, and the POS information 37 (FIG. 16B). The bottom).
 “来店率”は、期間対象イベントに係る当該製造業者の商品を購入した(又は試供品を受け取った)ユーザの数を“サイト来訪者数”で除算した百分率である。報告書作成部24は、店舗マスタ32、閲覧情報36及びPOS情報37を参照することによって、商品別かつ地域別の“来店率分布”を作成できる。
 “購入率”は、電子クーポンを使用して期間対象イベントの商品を購入したユーザの数を、期間対象イベントの商品アンケートに回答したうえで電子クーポンを受信したユーザの数で除算した百分率である。報告書作成部24は、閲覧情報36及びPOS情報37を参照することによって、商品別かつ地域別の“購入率分布”を作成できる。
 報告書作成部24は、ステップS356の処理をすべての製造業者について繰り返し実行する。
 その後、報告書作成部24は、報告書作成処理手順を終了する。
The “visit rate” is a percentage obtained by dividing the number of users who purchased the product of the manufacturer (or received a free sample) related to the target event for the period by “the number of visitors to the site”. The report creation unit 24 can create a “shop visit rate distribution” for each product and each region by referring to the store master 32, the browsing information 36, and the POS information 37.
“Purchase rate” is a percentage obtained by dividing the number of users who purchased products for the period target event using the electronic coupon by the number of users who received the electronic coupon after answering the product questionnaire for the period target event. . The report creation unit 24 can create a “purchase rate distribution” for each product and each region by referring to the browsing information 36 and the POS information 37.
The report creation unit 24 repeatedly executes the process of step S356 for all manufacturers.
Thereafter, the report creation unit 24 ends the report creation processing procedure.
(変形例1:プレミアム度)
 情報提供又は売上伸長に対するユーザの貢献度が大きいと、製造業者及び店舗の満足度は高くなる。そこで、来店誘致部22は、ユーザごとにプレミアム度を設定する。プレミアム度(非負値)は、例えば、以下の値のうち少なくとも1つが大きくなるほど大きくなる。
・商品アンケート結果の文字数
・商品アンケートの項目の数(但し、無回答の項目の数は除く)
・登録時におけるオプション入力項目(例えば“SNS情報”)の数
・電子クーポンを使用して商品を購入した回数又は金額
(Modification 1: Premium degree)
If the user's contribution to information provision or sales growth is large, the satisfaction of the manufacturer and the store will increase. Therefore, the store invitation part 22 sets a premium degree for each user. For example, the premium degree (non-negative value) increases as at least one of the following values increases.
-Number of characters in the product questionnaire result-Number of items in the product questionnaire (however, the number of unanswered items is excluded)
・ Number of optional input items (for example, “SNS information”) at the time of registration ・ Number of times or amount of purchase of goods using electronic coupons
 来店誘致部22は、POS情報37等を常時監視しておくことにより、前記のデータを取得する。そして、来店誘致部22は、ユーザごとのプレミアム度を最新の値に維持し、前記したステップS318における“n”の値を以下の計算式によって決定する。
 n=c×プレミアム度+c
 ここで、c及びcは、正の定数である。
 さらに、来店誘致部22は、前記した“w”の値を以下の計算式によって決定する。
 w=c×プレミアム度+c
 ここで、c及びcは、正の定数であり、wは、w、w、w、w、w、w及びwのうちの少なくとも1つである。w、w、・・・ごとに、定数c及びcの値を変えてもよい。
The store invitation section 22 acquires the data by constantly monitoring the POS information 37 and the like. Then, the store invitation section 22 maintains the premium degree for each user at the latest value, and determines the value of “n” in the above-described step S318 by the following calculation formula.
n = c 1 × premium degree + c 2
Here, c 1 and c 2 are positive constants.
Further, the store invitation part 22 determines the value of “w” by the following calculation formula.
w i = c 3 × premium degree + c 4
Here, c 3 and c 4 are positive constants, and w i is at least one of w 1 , w 2 , w 3 , w 4 , w 5 , w 6 and w 7 . The values of the constants c 3 and c 4 may be changed for each of w 1 , w 2 ,.
 さらに、来店誘致部22は、プレミアム度が所定の閾値を超えた場合、配布形態ベクトル、商品区分ベクトル、嗜好ベクトル、ブランドベクトル及びプロフィールベクトルのうちの少なくとも任意の1つの、任意の1つ以上の成分を、“0”→“1”又は“-1”→“0”のように変化させてもよい。 Furthermore, when the premium degree exceeds a predetermined threshold, the store invitation part 22 has at least any one of a distribution form vector, a product category vector, a preference vector, a brand vector, and a profile vector. The component may be changed as “0” → “1” or “−1” → “0”.
(変形例2:課金)
 情報配信業者は、製造業者及び店舗に対する自身の貢献の度合いに応じて、製造業者及び店舗に対して課金するのが一般的である。そこで、来店誘致部22は、例えば以下の値のうち少なくとも1つを製造業者ごとに保持して補助記憶装置15に記憶する。
・所定の期間に、当該製造業者のイベントが地図画面227に表示された回数
・所定の期間に、当該製造業者のイベントが詳細画面228に表示された回数
・所定の期間に、当該製造業者の商品のサイトが携帯端末装置4に表示された回数
・所定の期間に、ユーザが電子クーポンを使用して当該製造業者の商品を購入した回数又は金額
・所定の期間において、報告書が製造業者サーバ2に送信された回数。
 そして、来店誘致部22は、前記の回数等に対して所定の単価を乗算し、その結果を製造業者に関連付けて補助記憶装置15に記憶する。
(Modification 2: Billing)
The information distributor generally charges the manufacturer and the store according to the degree of contribution to the manufacturer and the store. Therefore, the store invitation part 22 holds, for example, at least one of the following values for each manufacturer and stores it in the auxiliary storage device 15.
The number of times that the manufacturer's event is displayed on the map screen 227 during a predetermined period. The number of times that the manufacturer's event is displayed on the detailed screen 228 during the predetermined period. The number of times the product site is displayed on the mobile terminal device 4 · The number of times the user purchased the product of the manufacturer using the electronic coupon during the predetermined period · The report is the manufacturer server in the predetermined period Number of times sent to 2.
The store invitation section 22 multiplies the number of times by a predetermined unit price, and stores the result in the auxiliary storage device 15 in association with the manufacturer.
 同様に、来店誘致部22は、例えば以下の値のうち少なくとも1つを店舗ごとに保持して補助記憶装置15に記憶する。
・所定の期間に、当該店舗で実施されるイベントが地図画面227に表示された回数
・所定の期間に、当該店舗で実施されるイベントが詳細画面228に表示された回数
・所定の期間に、当該店舗のサイトが携帯端末装置4に表示された回数
・所定の期間に、ユーザが電子クーポンを使用して当該店舗で商品を購入した回数又は金額
・所定の期間に、報告書が店舗サーバ5に送信された回数。
 そして、来店誘致部22は、前記の回数等に対して所定の単価を乗算し、その結果を店舗に関連付けて補助記憶装置15に記憶する。
Similarly, the store invitation section 22 holds, for example, at least one of the following values for each store and stores it in the auxiliary storage device 15.
The number of times an event executed at the store in a predetermined period is displayed on the map screen 227. The number of times an event executed at the store is displayed on the details screen 228 in a predetermined period. The number of times that the site of the store is displayed on the portable terminal device 4 for a predetermined period, the number of times or the amount of money that the user has purchased the product at the store using the electronic coupon, and the report for the predetermined period The number of times sent to.
The store invitation section 22 multiplies the number of times by a predetermined unit price, and stores the result in the auxiliary storage device 15 in association with the store.
(変形例3:在庫予測)
 図13(c)と図14(b)を比較する。来店誘致部22は、注文情報31に基づいて、図13(c)の“提供予定数”を表示する。しかしながら、商品の在庫数が表示されれば、ユーザにとってより便宜である。そこで、補助記憶装置15は、前記の在庫情報38(図6(b))を記憶するものとする。
(Variation 3: Inventory forecast)
FIG. 13C and FIG. 14B are compared. Based on the order information 31, the store invitation section 22 displays the “provision number” in FIG. However, if the number of items in stock is displayed, it is more convenient for the user. Therefore, it is assumed that the auxiliary storage device 15 stores the inventory information 38 (FIG. 6B).
 来店誘致部22は、店舗サーバ5からリアルタイムで(又は、1日1回等所定頻度のバッチ処理で)在庫数を受信することにより、常時在庫数を最新の値に維持する。又は、店舗サーバ5からリアルタイムで販売数を受信し、注文情報の数量から受信した販売数を減算することによって、常時在庫数を最新の値に維持する。
 そして、来店誘致部22は、ステップS321において、詳細画面228の替わりに、詳細画面230を表示する。詳細画面230には、在庫数が表示されている。
The store visit attracting unit 22 receives the number of stocks from the store server 5 in real time (or by batch processing with a predetermined frequency such as once a day), thereby constantly maintaining the number of stocks at the latest value. Alternatively, the number of sales is received from the store server 5 in real time, and the number of sales received is subtracted from the quantity of order information, thereby constantly maintaining the number of stocks at the latest value.
Then, the store invitation part 22 displays a detail screen 230 instead of the detail screen 228 in step S321. The detailed screen 230 displays the number of stocks.
 しかしながら、店舗サーバ5からデータを受信できない場合、来店誘致部22は、在庫数を推定することもできる。例えば、来店誘致部22は、注文情報31を参照して、当該店舗に対する当該商品の出荷数量の1日あたりの平均値を算出する。そして、前回受信した在庫数に対し“平均値×経過日数”を加算する。さらに、加算結果の数を、“(推定)”の文字を付したうえで詳細画面230に表示する。 However, if the data cannot be received from the store server 5, the store invitation section 22 can also estimate the number of stocks. For example, the store invitation section 22 refers to the order information 31 and calculates an average value per day of the shipment quantity of the product for the store. Then, “average value × elapsed days” is added to the inventory quantity received last time. Further, the number of addition results is displayed on the detailed screen 230 with the letters “(estimated)”.
(変形例4:電子クーポン及び試供品の評価)
 報告書作成部24は、電子クーポンの有効性を店舗ごとに評価することもできる。報告書作成部24は、POS情報37を参照して、所定の期間にユーザが電子クーポンを使用して購入した商品の平均商品代金“p”、及び、当該所定の期間に、ユーザが電子クーポンを使用せずに購入した商品の平均商品代金“p”を算出する。
 そして、報告書作成部24は、例えば、“p”の確率分布が正規分布に従うという前提のもとに統計的な検定処理を行う。具体的には、“p”の値が、“p”の確率分布の、例えば“5%の右側棄却域”に属している場合、電子クーポンがその商品の売上伸長に寄与したと判断する。そして、報告書作成部24は、このような店舗名、“p”の値及び“p”の値を記載した報告書を、製造業者サーバ2又は店舗サーバ5に送信する。もちろん、報告書作成部24は、このような処理を、商品代金に替えて商品の販売個数に基づいて行うこともできるし、店舗ごとの評価に限らず、商品ごとの評価、ユーザごとの評価も行うことができる。
(Modification 4: Evaluation of electronic coupon and free sample)
The report creation unit 24 can also evaluate the validity of the electronic coupon for each store. The report creation unit 24 refers to the POS information 37, the average product price “p 1 ” of the product purchased by the user using the electronic coupon during a predetermined period, and the user An average product price “p 2 ” of products purchased without using a coupon is calculated.
Then, for example, the report creation unit 24 performs a statistical test process on the assumption that the probability distribution of “p 2 ” follows a normal distribution. Specifically, if the value of “p 1 ” belongs to the probability distribution of “p 2 ”, for example, “5% right-side rejection area”, it is determined that the electronic coupon contributed to the sales growth of the product. To do. Then, the report creation unit 24 transmits a report describing the store name, the value of “p 1 ”, and the value of “p 2 ” to the manufacturer server 2 or the store server 5. Of course, the report creation unit 24 can also perform such processing based on the number of products sold instead of the product price, and is not limited to evaluation for each store, evaluation for each product, evaluation for each user. Can also be done.
 報告書作成部24は、試供品の配布の有効性を店舗ごとに評価することもできる。報告書作成部24は、POS情報37を参照して、任意のイベントが実施された日の来店客数“r”、及び、当該日と同一の曜日であって、イベントが実施されなかった任意の日の来店客数“r”を算出する。そして、報告書作成部24は、例えば、すべての店舗についての“r/r”の値の確率分布が“1.0”を平均とする正規分布に従うという前提のもとに統計的な検定処理を行う。具体的には、ある店舗についての“r/r”の値が、当該確率分布の、例えば“5%の右側棄却域”に属する場合、当該店舗においては、試供品の配布が有効であったと判断する。そして、報告書作成部24は、このような店舗名、“r”の値及び“r”の値を記載した報告書を、製造業者サーバ2又は店舗サーバ5に送信する。もちろん、報告書作成部24は、このような処理を、来店客数に替えて商品金額の総額に基づいて行うこともできるし、店舗ごとの評価に限らず、商品ごとの評価、ユーザごとの評価も行うことができる。 The report creation unit 24 can also evaluate the effectiveness of the distribution of free samples for each store. The report creation unit 24 refers to the POS information 37, and the number of customers “r 1 ” on the day when an arbitrary event is performed, and the day of the week that is the same as that day and the event is not performed. The number of customers “r 2 ” is calculated. Then, for example, the report creation unit 24 performs statistical analysis on the assumption that the probability distribution of the value of “r 1 / r 2 ” for all stores follows a normal distribution with an average of “1.0”. Perform the test process. Specifically, when the value of “r 1 / r 2 ” for a certain store belongs to the probability distribution, for example, “5% right-side rejection area”, the distribution of the free sample is effective in the store. Judge that there was. Then, the report creation unit 24 transmits a report describing the store name, the value of “r 1 ”, and the value of “r 2 ” to the manufacturer server 2 or the store server 5. Of course, the report creation unit 24 can also perform such processing based on the total amount of merchandise instead of the number of customers visiting the store, and is not limited to evaluation for each store, evaluation for each product, evaluation for each user. Can also be done.
(変形例5:SNSとの連携)
 SNSは、同じ趣味を有する人が意見を交換する場であるので、ある商品がその趣味に合致すれば、当該SNSにおける広告は有効である。そこで、来店誘致部22は、閲覧情報36を参照し、あるユーザが商品アンケート結果を送信したことを検知する。そして、ユーザ情報35に記憶されている当該ユーザについてのSNSのサーバ(図示せず)に対して広告メッセージを送信する。広告メッセージは、例えば、“○○さまは、商品○○○の試供品を使用しました”である。これらの処理は、あくまでもユーザの許可があることが前提となる。来店誘致部22は、口コミによる拡散力を考慮し、検知したユーザを、“友人リンク”(当該ユーザから当該ユーザ以外のユーザへのリンク)が所定の数以上存在するユーザに絞り込んだうえで、広告メッセージを送信してよい。
(Modification 5: Cooperation with SNS)
Since SNS is a place where people having the same hobby exchange opinions, if a certain product matches the hobby, the advertisement in the SNS is effective. Therefore, the store invitation section 22 refers to the browsing information 36 and detects that a certain user has transmitted a product questionnaire result. Then, an advertisement message is transmitted to the SNS server (not shown) for the user stored in the user information 35. The advertisement message is, for example, “Mr. XX used a sample of the product XX”. These processes are based on the premise that the user has permission. The store invitation part 22 considers the diffusive power by word of mouth, and after narrowing down the detected users to users who have a predetermined number or more of “friend links” (links from the user to users other than the user) An advertising message may be sent.
 製造業者自身がSNSサーバを運営している場合がある。この場合、来店誘致部22は、SNSサーバにアクセスし、所定のキーワードを使用して当該SNSサーバ内で文章を作成しているユーザを特定する。例えば、化粧品製造業者は、“肌”、“はり”、“きめ”、“しっとり”、“洗顔液”等のキーワードを使用しているユーザを特定する。そして、当該ユーザに対して、前記広告メッセージを送信してもよい。 The manufacturer itself may operate an SNS server. In this case, the store invitation part 22 accesses the SNS server and specifies a user who is creating a sentence in the SNS server using a predetermined keyword. For example, a cosmetic manufacturer specifies a user who uses a keyword such as “skin”, “hari”, “texture”, “moist”, “face-wash”. Then, the advertisement message may be transmitted to the user.
(変形例6:イベントの日付等の修正)
 同一の店舗において同一の日に、製造業者が異なりかつ商品区分が同じである複数の商品のイベントが実施されると、広告効果が削減される場合がある。製造業者によっては、このようなイベントの競合を嫌い、日をずらすこと、店舗を変えることを希望することも多い。そこで、ステップS303において、イベント計画部21は、注文情報31を受信すると、以下の条件を同時に満たすレコードをすべて取得する。
・店舗IDが同じである。
・イベント開始時刻が同じ日に含まれる。
・商品区分が同じである。
・商品の製造業者が異なる(商品マスタ33を参照すると判明する)。
(Modification 6: Modification of event date, etc.)
When events of a plurality of products having different manufacturers and the same product category are performed on the same day at the same store, the advertising effect may be reduced. Some manufacturers dislike competition for such events and often want to shift their days or change their stores. In step S303, when receiving the order information 31, the event planning unit 21 acquires all the records that satisfy the following conditions at the same time.
・ Store ID is the same.
-The event start time is included on the same day.
・ Product category is the same.
・ Manufacturers of the products are different (it is found by referring to the product master 33).
 次に、イベント計画部21は、取得したレコードを製造業者サーバ2に送信し、製造業者の操作者が、修正後の、店舗ID又はイベント開始時刻の日付を入力するのを受け付ける。そして受け付けた修正後のデータによって、注文情報31のレコードを更新する。さらに、製造業者の事前承諾が得られておれば、イベント計画部21は、製造業者に問い合わせることなく、例えば、競合するイベントのイベント開始時刻の日付を重複しないように再設定し、又は、店舗IDを重複しないように再設定してもよい。 Next, the event planning unit 21 transmits the acquired record to the manufacturer server 2, and accepts that the operator of the manufacturer inputs the corrected store ID or event start time date. Then, the record of the order information 31 is updated with the received corrected data. Furthermore, if the prior consent of the manufacturer is obtained, the event planning unit 21 resets the date of the event start time of the competing event so as not to overlap without inquiring of the manufacturer, or the store You may reset so that ID may not overlap.
(変形例7:推定嗜好ベクトル)
 多忙なユーザは、登録時に自身の嗜好を入力しない場合もある。さらに、たとえユーザが嗜好を入力したとしても、時間の経過とともに嗜好は変化する。そこで、来店誘致部22は、ユーザ入力とは別に、独自に“推定嗜好ベクトル”を推定する。推定嗜好ベクトルの構成は、以下の通り、嗜好ベクトルと同じである。但し、“#”を付して推定値であることを明らかにしている。
(Modification 7: Estimated preference vector)
A busy user may not input his / her preference at the time of registration. Furthermore, even if the user inputs a preference, the preference changes with the passage of time. Therefore, the store invitation section 22 independently estimates an “estimated preference vector” separately from the user input. The configuration of the estimated preference vector is the same as the preference vector as follows. However, “#” is attached to clarify the estimated value.
 推定嗜好ベクトル:(甘党/普通/辛党,お茶が好き/普通/嫌い,濃い味の食べ物が好き/普通/嫌い,運動が好き/普通/嫌い,健康を気にしている/どちらでもない/していない,コンビニに毎日行く/時々行く/行かない,買い物が好き/普通/嫌い)=(0,0,0,0,0,0,0)
 来店誘致部22は、推定嗜好ベクトルの各成分の初期値として“0”を設定する。その後、所定の期日(例えば、毎月末日)に閲覧情報36及びPOS情報37を参照したうえで、各成分を例えば以下の規則に従って更新する。
Estimated preference vector: (sweet / medium / spicy, likes tea / ordinary / dislike, likes deep-flavored food / ordinary / dislike, likes exercise / normal / dislike, cares about health / neither / not No, go to the convenience store every day / sometimes go / do not like, like shopping / ordinary / dislike) # = (0,0,0,0,0,0,0) #
The store invitation part 22 sets “0” as the initial value of each component of the estimated preference vector. Thereafter, referring to the browsing information 36 and the POS information 37 on a predetermined date (for example, the last day of every month), each component is updated according to the following rules, for example.
・前回の期日以降、甘い飲み物(食べ物)の購入回数が所定の閾値以上あれば、“甘党/普通/辛党”の成分を、“0”→“1”のように更新する。購入回数が全くなければ、“0”→“-1”のように更新する。なお、商品マスタ33は、商品の味がわかる程度に詳細な情報を有しているものとする。
・前回の期日以降、お茶の購入回数が所定の閾値以上あれば、“お茶が好き/普通/嫌い”の成分を、“0”→“1”のように更新する。購入回数が全くなければ、“0”→“-1”のように更新する。
・前回の期日以降、濃い味の食べ物の購入回数が所定の閾値以上あれば、“濃い味の食べ物が好き/普通/嫌い”の成分を、“0”→“1”のように更新する。購入回数が全くなければ、“0”→“-1”のように更新する。
If the number of purchases of sweet drinks (food) exceeds the predetermined threshold after the previous date, the “sweet / medium / spicy” ingredient is updated as “0” → “1”. If there are no purchases at all, it is updated as “0” → “−1”. The product master 33 is assumed to have detailed information to the extent that the taste of the product can be understood.
If the number of tea purchases exceeds the predetermined threshold after the previous date, the “I like tea / ordinary / dislike” component is updated as “0” → “1”. If there are no purchases at all, it is updated as “0” → “−1”.
If the number of purchases of dark-flavored food is greater than or equal to a predetermined threshold after the previous date, the component “I like dark-tasting / ordinary / dislike” is updated as “0” → “1”. If there are no purchases at all, it is updated as “0” → “−1”.
・前記の期日以降、スケジュール登録をした地点と、その後来店した店舗の地点との間の距離を積算する。積算した距離が所定の閾値以上あれば、“運動が好き/普通/嫌い”の成分を、“0”→“1”のように更新する。積算した距離が所定の閾値以下であれば、“0”→“-1”のように更新する。
・前回の期日以降、健康食品の購入回数が所定の閾値以上あれば、“健康を気にしている/どちらでもない/していない”の成分を、“0”→“1”のように更新する。購入回数が全くなければ、“0”→“-1”のように更新する。なお、商品マスタ33は、商品が健康食品であることがわかる程度に詳細な情報を有しているものとする。
・ After the above-mentioned date, the distance between the point where the schedule was registered and the point of the store that visited the store is added up. If the accumulated distance is equal to or greater than a predetermined threshold, the component “I like exercise / ordinary / dislike” is updated as “0” → “1”. If the accumulated distance is less than or equal to a predetermined threshold value, it is updated as “0” → “−1”.
・ If the number of purchases of health foods exceeds the specified threshold since the previous date, the “Health / None / None” component is updated from “0” to “1” To do. If there are no purchases at all, it is updated as “0” → “−1”. It is assumed that the merchandise master 33 has detailed information to the extent that the merchandise is known as health food.
・前回の期日以降、毎日来店しておれば、“コンビニに毎日行く/時々行く/行かない”の成分を、“0”→“1”のように更新する。1日でも来店しない日があれば、“0”→“-1”のように更新する。
・前回の期日以降、来店した回数が所定の閾値以上あれば、“買い物が好き/普通/嫌い”の成分を、“0”→“1”のように更新する。来店した回数が全くなければ、“0”→“-1”のように更新する。
・ If you visit the store every day after the previous date, update the component “go to the convenience store every day / sometimes go / do not go” from “0” to “1”. If there is a day when the store does not visit even one day, it is updated as “0” → “−1”.
If the number of visits since the previous date is equal to or greater than a predetermined threshold, the component “I like shopping / ordinary / dislike” is updated as “0” → “1”. If there is no visit to the store at all, it is updated as “0” → “−1”.
 なお、前記では、“0”を中心として“1”又は“-1”に成分の値を更新する例を説明した。しかしながら、来店誘致部22は、同様にして、“-1”→“0”→“1”のように順次更新することもできるし、“1”→“0”→“-1”のように順次更新することもできる。
 来店誘致部22は、ユーザが嗜好を登録した後、所定の期間(例えば、6か月)が経過した後ステップS317の処理を実行する場合は、“V”として最新の推定嗜好ベクトルを使用する。
In the above description, the example in which the component value is updated to “1” or “−1” with “0” as the center has been described. However, in the same way, the store invitation section 22 can also update sequentially from “−1” → “0” → “1”, or from “1” → “0” → “−1”. It can also be updated sequentially.
The store invitation section 22 uses the latest estimated preference vector as “V 3 ” when the process of step S 317 is executed after a predetermined period (for example, 6 months) has elapsed after the user registers the preference. To do.
 来店誘致部22は、ユーザが例えば詳細画面228において所定の商品を閲覧した回数を監視しておき、その回数が所定の数(例えば“1”)だけ増加するごとに、以下の式に従って推定嗜好ベクトルを更新してもよい。
 更新後の推定嗜好ベクトル=更新前の推定嗜好ベクトル+k×商品特性ベクトル
 ここで、商品特性ベクトルとは、ユーザが閲覧した商品に対する興味を示す成分を有する任意の嗜好ベクトル、又は、ユーザが購入した商品に対する興味を示す成分を有する任意の嗜好ベクトルである。そして、“k”は、僅少な正数(例えば、“0.01”)である。すると、所定の商品に類似した商品が検索されやすくなる。
The store invitation section 22 monitors the number of times that the user has browsed a predetermined product on the detailed screen 228, for example, and each time the number increases by a predetermined number (for example, “1”), the estimated preference according to the following formula The vector may be updated.
Estimated preference vector after update = estimated preference vector before update + k 1 × product characteristic vector Here, the product characteristic vector is an arbitrary preference vector having a component indicating interest in the product viewed by the user, or purchased by the user It is an arbitrary preference vector having a component indicating an interest in the product. “K 1 ” is a small positive number (for example, “0.01”). Then, it becomes easy to search for a product similar to the predetermined product.
 来店誘致部22は、所定の期間(例えば1か月)が経過するごとに、以下の式に従って推定嗜好ベクトルを更新してもよい。
 更新後の推定嗜好ベクトル=k×更新前の推定嗜好ベクトル
 ここで、“k”は、減衰係数(0<k<1)である。すると、時間の経過に伴い陳腐化していく嗜好ベクトルの影響を制限することができる。
The store invitation part 22 may update the estimated preference vector according to the following formula every time a predetermined period (for example, one month) elapses.
Estimated preference vector after update = k 2 × estimated preference vector before update Here, “k 2 ” is an attenuation coefficient (0 <k 2 <1). Then, the influence of the preference vector that becomes obsolete with the passage of time can be limited.
(実施形態の効果)
(1)本実施形態の情報配信装置は、製造業者が作成する注文情報のうち、公開され得る情報をそのまま活用できる。
(2)本実施形態の情報配信装置は、ユーザの嗜好等と製造業者の評価が一致する程度(表示優先スコア)を量的に決定できる。
(3)本実施形態の情報配信装置は、ユーザが使用する携帯端末装置に地図を表示することによって、ユーザを店舗で実施されるイベントに誘致できる。
(4)本実施形態の情報配信装置は、試供品を配布するイベントをユーザに誘致できる。よって、製造業者及び店舗は、事前に商品の売れ行き等を予想できる。
(Effect of embodiment)
(1) The information distribution apparatus according to the present embodiment can directly use information that can be disclosed among order information created by a manufacturer.
(2) The information distribution apparatus of the present embodiment can quantitatively determine the degree (display priority score) that the user's preference and the like match the manufacturer's evaluation.
(3) The information distribution apparatus of this embodiment can attract a user to the event implemented in a store by displaying a map on the portable terminal device which a user uses.
(4) The information distribution apparatus of the present embodiment can attract an event for distributing a free sample to a user. Therefore, the manufacturer and the store can predict the sales of goods in advance.
(5)本実施形態の情報配信装置は、試供品を使用したユーザから商品アンケート結果を受信する。よって、製造業者及び店舗は、当該アンケートを今後の商品開発等に活用できる。
(6)本実施形態の情報配信装置は、ユーザごとにプレミアム度を保持する。よって、商品アンケート等に対し協力する動機をユーザに与えることができる。
(7)本実施形態の情報配信装置は、ユーザの行動等を分析した報告書を作成する。よって、製造業者及び店舗は、当該報告書を使用し、市場分析ができる。
(8)本実施形態の情報配信装置は、同一時点、同一店舗において異なる製造業者の商品のイベントが重複するのを防止する。よって、製造業者から、データ提供等の協力が得やすい。
(9)本実施形態の情報配信装置は、ユーザに対して商品の在庫数を提示する。よって、ユーザが来店する動機をさらに向上できる。
(5) The information distribution apparatus of this embodiment receives a product questionnaire result from the user who used the sample. Therefore, the manufacturer and the store can use the questionnaire for future product development.
(6) The information distribution apparatus of this embodiment holds a premium degree for each user. Therefore, it is possible to give a user a motivation to cooperate with a product questionnaire or the like.
(7) The information distribution apparatus of the present embodiment creates a report that analyzes user behavior and the like. Therefore, manufacturers and stores can use the report to analyze the market.
(8) The information distribution apparatus according to the present embodiment prevents the events of commodities of different manufacturers from overlapping at the same time and the same store. Therefore, it is easy to obtain cooperation from the manufacturer, such as data provision.
(9) The information distribution apparatus of the present embodiment presents the number of products in stock to the user. Therefore, the motivation for the user to visit the store can be further improved.
 なお、本発明は前記した実施例に限定されるものではなく、様々な変形例が含まれる。例えば、前記した実施例は、本発明を分かり易く説明するために詳細に説明したものであり、必ずしも説明したすべての構成を備えるものに限定されるものではない。また、ある実施例の構成の一部を他の実施例の構成に置き換えることが可能であり、また、ある実施例の構成に他の実施例の構成を加えることも可能である。また、各実施例の構成の一部について、他の構成の追加・削除・置換をすることが可能である。
 また、前記の各構成、機能、処理部、処理手段等は、それらの一部又は全部を、例えば集積回路で設計する等によりハードウエアで実現してもよい。また、前記の各構成、機能等は、プロセッサがそれぞれの機能を実現するプログラムを解釈し、実行することによりソフトウエアで実現してもよい。各機能を実現するプログラム、テーブル、ファイル等の情報は、メモリや、ハードディスク、SSD(Solid State Drive)等の記録装置、又は、ICカード、SDカード、DVD等の記録媒体に置くことができる。
 また、制御線や情報線は説明上必要と考えられるものを示しており、製品上必ずしもすべての制御線や情報線を示しているとは限らない。実際には殆どすべての構成が相互に接続されていると考えてもよい。
In addition, this invention is not limited to an above-described Example, Various modifications are included. For example, the above-described embodiments have been described in detail for easy understanding of the present invention, and are not necessarily limited to those having all the configurations described. Further, a part of the configuration of one embodiment can be replaced with the configuration of another embodiment, and the configuration of another embodiment can be added to the configuration of one embodiment. Further, it is possible to add, delete, and replace other configurations for a part of the configuration of each embodiment.
Each of the above-described configurations, functions, processing units, processing means, and the like may be realized by hardware by designing a part or all of them with, for example, an integrated circuit. Each of the above-described configurations, functions, and the like may be realized by software by interpreting and executing a program that realizes each function by the processor. Information such as programs, tables, and files that realize each function can be stored in a recording device such as a memory, a hard disk, or an SSD (Solid State Drive), or a recording medium such as an IC card, an SD card, or a DVD.
In addition, the control lines and information lines are those that are considered necessary for the explanation, and not all the control lines and information lines on the product are necessarily shown. In practice, it may be considered that almost all the components are connected to each other.
 1   情報配信装置
 2   製造業者サーバ
 3   流通業者サーバ
 4   携帯端末装置
 5   店舗サーバ
 6   ネットワーク
 11  中央制御装置(制御部)
 12  入力装置
 13  出力装置
 14  主記憶装置(記憶部)
 15  補助記憶装置(記憶部)
 16  通信装置
 21  イベント計画部
 22  来店誘致部
 23  再来店誘致部
 24  報告書作成部
 31  注文情報
 32  店舗マスタ
 33  商品マスタ
 34  イベント情報
 35  ユーザ情報
 36  閲覧情報
 37  POS情報
 38  在庫情報
DESCRIPTION OF SYMBOLS 1 Information distribution apparatus 2 Manufacturer server 3 Distributor server 4 Portable terminal device 5 Store server 6 Network 11 Central control apparatus (control part)
12 Input device 13 Output device 14 Main storage device (storage unit)
15 Auxiliary storage device (storage unit)
16 Communication Device 21 Event Planning Department 22 Visiting Shop Inviting Department 23 Re-visiting Shop Inviting Department 24 Report Creation Department 31 Order Information 32 Store Master 33 Merchandise Master 34 Event Information 35 User Information 36 Viewing Information 37 POS Information 38 Stock Information

Claims (10)

  1.  商品に関連付けて、前記商品が配布又は販売される店舗と、前記店舗において前記商品が配布又は販売される時点と、前記商品、前記店舗及び前記時点が公開され得ることを示す情報と、が記憶される注文情報を格納している記憶部と、
     前記注文情報から、前記公開され得ることを示す情報に関連付けられている商品を抽出し、
     前記店舗の位置から所定の距離の範囲内に位置する携帯端末装置に対して、
     前記抽出した商品、並びに、当該商品に関連付けられた前記店舗及び前記時点を含む商品関連情報を、前記時点が到来する前に送信する制御部と、
     を備えることを特徴とする情報配信装置。
    Stored in association with a product is a store where the product is distributed or sold, a time when the product is distributed or sold at the store, and information indicating that the product, the store, and the time can be disclosed. A storage unit storing order information to be processed;
    From the order information, extract the product associated with the information indicating that it can be published,
    For a mobile terminal device located within a predetermined distance from the location of the store,
    A control unit that transmits the extracted product and the product related information including the store and the time point associated with the product before the time point arrives;
    An information distribution apparatus comprising:
  2.  前記記憶部は、
     前記携帯端末装置のユーザに関連付けて、前記ユーザが希望する前記商品の配布又は販売の形態、商品区分及びブランド、前記ユーザの嗜好、並びに、前記ユーザの個人プロフィールのうちの少なくとも1つが記憶されるユーザ情報を格納しており、
     前記制御部は、
     前記ユーザが希望する前記商品の配布又は販売の形態、商品区分及びブランド、前記ユーザの嗜好、並びに、前記ユーザの個人プロフィールのうちの少なくとも1つが、所定の評価基準と一致する度合いを示すスコアを前記ユーザ情報に基づいて算出し、
    前記送信の対象となる前記商品関連情報を前記スコアが大きい順に決定すること、
    を特徴とする請求項1に記載の情報配信装置。
    The storage unit
    In association with the user of the mobile terminal device, at least one of the form of distribution or sale of the product desired by the user, product category and brand, user preference, and personal profile of the user is stored. Stores user information,
    The controller is
    A score indicating the degree to which at least one of the form of distribution or sale of the product desired by the user, product category and brand, user preference, and personal profile of the user matches a predetermined evaluation criterion. Calculated based on the user information,
    Determining the product related information to be transmitted in descending order of the score;
    The information distribution apparatus according to claim 1.
  3.  前記制御部は、
     前記抽出した商品に係る前記店舗の位置が記載された地図を前記携帯端末装置に表示させるように前記商品関連情報を送信すること、
     を特徴とする請求項2に記載の情報配信装置。
    The controller is
    Transmitting the product related information so as to display a map on which the location of the store related to the extracted product is displayed on the mobile terminal device;
    The information distribution apparatus according to claim 2.
  4.  前記配布又は販売の形態は、
     試供品を含むこと、
     を特徴とする請求項3に記載の情報配信装置。
    The form of distribution or sale is as follows:
    Including free samples,
    The information distribution apparatus according to claim 3.
  5.  前記制御部は、
     前記ユーザに前記商品の前記試供品が配布された後に、前記携帯端末装置に前記試供品のアンケートを送信すること、
     を特徴とする請求項4に記載の情報配信装置。
    The controller is
    Transmitting the sample questionnaire to the mobile terminal device after the sample of the product is distributed to the user;
    The information distribution apparatus according to claim 4.
  6.  前記制御部は、
     前記アンケートに対する回答を含む所定の事項に対して前記ユーザが貢献する度合いに応じて、前記携帯端末装置に送信する店舗の情報の数を決定すること、
     を特徴とする請求項5に記載の情報配信装置。
    The controller is
    Determining the number of store information to be transmitted to the mobile terminal device according to a degree of contribution of the user to a predetermined matter including an answer to the questionnaire;
    The information distribution apparatus according to claim 5.
  7.  前記制御部は、
     前記ユーザが前記携帯端末装置を使用する際の閲覧情報、及び、前記ユーザの前記店舗での活動を示す情報に基づいて、前記商品に対する前記ユーザの関心を示す情報を記した報告書を作成し、
     前記作成した報告書を、前記店舗又は前記商品の製造業者に送信すること、
     を特徴とする請求項6に記載の情報配信装置。
    The controller is
    Based on the browsing information when the user uses the mobile terminal device and the information indicating the user's activity in the store, a report describing information indicating the user's interest in the product is created. ,
    Sending the created report to the store or the manufacturer of the product;
    The information distribution apparatus according to claim 6.
  8.  前記制御部は、
     前記店舗において前記商品が配布又は販売される時点が、複数の前記製造業者の前記商品同士で重複する場合は、前記商品が配布又は販売される店舗又は時点を変更すること、
     を特徴とする請求項7に記載の情報配信装置。
    The controller is
    When the time at which the product is distributed or sold in the store overlaps among the products of a plurality of the manufacturers, the store or time at which the product is distributed or sold is changed,
    The information distribution apparatus according to claim 7.
  9.  前記制御部は、
     前記店舗から前記商品の在庫数を受信し、
     前記受信した在庫数を、前記携帯端末装置に表示すること、
     を特徴とする請求項8に記載の情報配信装置。
    The controller is
    Receive the number of items in stock from the store,
    Displaying the received inventory quantity on the mobile terminal device;
    The information distribution apparatus according to claim 8.
  10.  情報配信装置の記憶部は、
     商品に関連付けて、前記商品が配布又は販売される店舗と、前記店舗において前記商品が配布又は販売される時点と、前記商品、前記店舗及び前記時点が公開され得ることを示す情報と、が記憶される注文情報を格納しており、
     前記情報配信装置の制御部は、
     前記注文情報から、前記公開され得ることを示す情報に関連付けられている商品を抽出し、
     前記店舗の位置から所定の距離の範囲内に位置する携帯端末装置に対して、
     前記抽出した商品、並びに、当該商品に関連付けられた前記店舗及び前記時点を含む商品関連情報を、前記時点が到来する前に送信すること、
     を特徴とする前記情報配信装置の情報配信方法。
    The storage unit of the information distribution device
    Stored in association with a product is a store where the product is distributed or sold, a time when the product is distributed or sold at the store, and information indicating that the product, the store, and the time can be disclosed. Order information to be stored,
    The control unit of the information distribution device includes:
    From the order information, extract the product associated with the information indicating that it can be published,
    For a mobile terminal device located within a predetermined distance from the location of the store,
    Sending the product-related information including the extracted product and the store associated with the product and the time point before the time point arrives;
    An information distribution method for the information distribution apparatus.
PCT/JP2014/060957 2014-04-17 2014-04-17 Information delivery device and information delivery method WO2015159409A1 (en)

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