WO2015149428A1

WO2015149428A1 - Information reporting method and terminal

Info

Publication number: WO2015149428A1
Application number: PCT/CN2014/079443
Authority: WO
Inventors: 刘冬梅; 刘凤鹏
Original assignee: 中兴通讯股份有限公司
Priority date: 2014-04-01
Filing date: 2014-06-09
Publication date: 2015-10-08
Also published as: CN104980897A

Abstract

An information reporting method and terminal, the method comprising: after a terminal is powered on, determining whether the terminal satisfies an information reporting condition, and if yes, then transmitting the information of the terminal to a receiving server. An embodiment of the present invention adds a function to a mobile terminal, and when satisfying a certain condition, the mobile terminal interacts with a server to accurately and conveniently acquire after-sale detail data, thus effectively monitoring a market.

Description

Method and terminal for information reporting

Technical field

The present invention relates to the field of information reporting, and in particular, to a method and terminal for information reporting.

Background technique

With the rapid development of mobile device technology, mobile devices have become a basic tool. For the after-sales management of mobile terminals, there is an urgent need for a convenient and accurate method. How to conveniently and accurately realize the after-sales management of mobile devices of terminals becomes an operator and The focus of equipment vendors. At present, the marketing system statistical market sales method is somewhat unscientific. It is to collect the daily sales volume of each province by manual method. However, this method wastes labor cost and the data accuracy is not high, which makes the terminal sales data cannot be effectively monitored. It is therefore difficult to respond quickly to market changes.

Summary of the invention

The technical problem to be solved by the embodiments of the present invention is to provide a method and a terminal for information reporting, so as to obtain the after-sales information of the terminal accurately and conveniently.

In order to solve the above technical problems, the following technical solutions are used:

An embodiment of the present invention provides a method for reporting information, including:

After the terminal is powered on, it is determined whether the terminal has reached the information reporting condition. If the terminal is reached, the information of the terminal is sent to the receiving server.

Optionally, the foregoing method further has the following features: the step of determining whether the terminal meets the information reporting condition after the terminal is powered on includes:

When the terminal meets one or more of the following conditions, it is determined that the terminal meets the information reporting condition:

The cumulative standby time of the terminal exceeds a first preset duration;

The accumulated talk time of the terminal exceeds a second preset duration;

The accumulated Internet traffic of the terminal exceeds a preset value. Optionally, the foregoing method further has the following features: the information about the terminal includes one or more of the following information:

Mobile device international identity code;

Model

Mobile country code;

Mobile network code;

Mobile phone network number;

Address information of the terminal; and

The date on which the terminal sends the information.

Optionally, the foregoing method further has the following features: after the step of sending the information of the terminal to the receiving server, the method further includes:

If the terminal receives the message of successfully receiving the information fed back by the receiving server, the terminal stops determining whether the terminal has reached the information reporting condition.

In order to solve the above problem, the embodiment of the present invention further provides a terminal, including: a determining module and a communication module, where

The determining module is configured to: determine, after the terminal is powered on, whether the terminal reaches the information reporting condition;

The communication module is configured to: after the determining module determines that the terminal has reached the information reporting condition, send the information of the terminal to the receiving server.

Optionally, the terminal further has the following features: the determining module is configured to determine whether the terminal meets the information reporting condition according to the following manner:

When the determining module determines that the terminal meets one or more of the following conditions, determining that the terminal meets the information reporting condition:

The cumulative standby time of the terminal exceeds a first preset duration;

The accumulated talk time of the terminal exceeds a second preset duration;

The accumulated Internet traffic of the terminal exceeds a preset value. Optionally, the foregoing terminal further has the following features: the information of the terminal includes one or more of the following information:

Mobile device international identity code;

Model

Mobile country code;

Mobile phone network number;

Address information of the terminal; and

The date on which the terminal sends the information.

Optionally, the foregoing terminal further has the following features:

The terminal further includes:

The stopping module is configured to: if the message of the successful receiving information fed back by the receiving server is received, stop determining whether the terminal reaches the information reporting condition.

In summary, the embodiment of the present invention provides a method and a terminal for information reporting, and attaching a function to a mobile terminal, and interacting with the server after the mobile terminal meets certain conditions, and obtaining detailed data of the after-sales more accurately and conveniently. Effective monitoring. The embodiments of the present invention can protect the rights and interests of the majority of mobile phone users, effectively combat counterfeit and shoddy products to disrupt the mobile phone market, ensure that the majority of users purchase reliable mobile phones and enjoy high-quality after-sales service, which does not infringe on the legitimate rights and interests of users and can be accurate. Counting real-time sales of mobile phones, while also saving costs. BRIEF abstract

FIG. 1 is a flowchart of a method for reporting information according to an embodiment of the present invention;

2 is a schematic diagram of a terminal according to an embodiment of the present invention;

FIG. 3 is a structural diagram of a communication system according to an embodiment of the present invention. Preferred embodiment of the invention

Embodiments of the present invention will be described in detail below with reference to the accompanying drawings. It should be noted that, in the case of no conflict, the features in the embodiments and the embodiments in the present application may be arbitrarily combined with each other. FIG. 1 is a flowchart of a method for reporting information according to an embodiment of the present invention. As shown in FIG. 1, the method in this embodiment includes:

511. After the terminal is powered on, determine whether the terminal meets the information reporting condition, and if yes, send the information of the terminal to the receiving server.

The step of determining whether the terminal has reached the information reporting condition after the terminal is powered on includes: determining that the terminal meets the information reporting condition when the terminal meets one or more of the following conditions:

The cumulative standby time of the terminal exceeds a first preset duration;

The accumulated talk time of the terminal exceeds a second preset duration;

The accumulated Internet traffic of the terminal exceeds a preset value.

The information of the terminal includes one or more of the following:

Mobile device international identity code;

Model

MCC (Mobile Country Code);

MNC (Mobile Network Code, mobile phone network number);

Address information of the terminal; and

The date on which the terminal sends the information.

In an optional embodiment, after step S11, the method may further include the following steps:

512. If the terminal receives the message that the receiving server successfully receives the information, the terminal stops determining whether the terminal meets the information reporting condition.

The method of the present embodiment is directed to the shortcomings of the current terminal after-sales data statistics, which can only rely on manual statistics, the data is not accurate, and the human cost is high, and the user is interacting with the built server to facilitate the customer and the market to be more convenient, faster and more accurate. After mastering the after-sales data of the mobile terminal, it is possible to count in real time which region of the model and which segment of the sales situation, and timely feedback to the market.

2 is a schematic diagram of a terminal according to an embodiment of the present invention. As shown in FIG. 2, the terminal in this embodiment includes: a determining module 21 and a communication module 22, where The determining module 21 is configured to: after the terminal is powered on, determine whether the terminal meets the information reporting condition;

The communication module 22 is configured to: after the determining module determines that the terminal has reached the information reporting condition, send the information of the terminal to the receiving server.

The terminal further includes:

The stopping module 23 is configured to: if the message of the successful receiving information fed back by the receiving server is received, stop determining whether the terminal reaches the information reporting condition.

The client and the server perform data reporting based on the server Internet Protocol (IP) through the communication protocol, and use the Hypertext Transfer Protocol (HTTP) standard communication protocol. If you want to encrypt, you can also select the HTTPS communication protocol.

The main advantages of embodiments of the present invention include:

Accurate: It can accurately count the area, time, model and so on of the sales terminal equipment to avoid problems caused by human statistics;

The use of regional configuration servers and mobile devices to integrate IP reporting capabilities can save a large part of human resources;

Flexible: Different information can be configured on the client according to different requirements. The after-sales data information to be collected is integrated on the client, the data is monitored in real time, and the market changes are responded to in time. The method of the present invention will now be described in detail in a specific embodiment.

FIG. 3 is a structural diagram of a communication system according to an embodiment of the present invention, as shown in FIG. 3:

A receiving server is deployed, which is configured to: receive data uploaded from the terminal side.

Deploy a database server, which is set to: save the sales data and perform subsequent data analysis. The database server can use oracle or mysql.

Deploy a web server, which is set to: Provide front page functionality.

In order to improve reliability, you can increase the server guarantee; in order to save costs, you can merge the report sales receiving server with the web server, and the application server needs websphere or tomcat.

The information reporting process of the terminal is as follows: The terminal device (for example, a mobile phone) is powered on and starts the client function; when the terminal device is powered on, the information is automatically quit after the information is successfully sent, and the client function is not activated subsequently.

After the mobile phone reaches the reporting condition, the information is reported to the default receiving server through data; the reporting information includes but is not limited to: International Mobile Equipment Identity (IMEI) / Model/Mobile Country Code (Mobile Country Code) , MCC) / Mobile Network Code (MNC) / Province / Address / Date (you can adjust the report information according to specific needs). Reporting conditions (conditions are not limited to the following, they can be defined according to the specific terminal equipment): The accumulated standby time exceeds 1 hour, and the accumulated talk time exceeds 3 minutes; the accumulated standby time exceeds 10 hours;

The accumulated standby time is more than 1 hour, and the accumulated Internet traffic exceeds 1M. As long as one of the above three conditions is reached, it is considered that the reporting condition is reached. When the terminal is used for the first time, it will be reported. After the information is successfully reported, the client will exit and the client will not start the report again.

If the mobile phone meets one of the above three conditions, it can only indicate that the mobile phone satisfies the sending condition. IMEI and other information may not be sent immediately. After the mobile phone satisfies the sending condition, it will check the network, then locate and obtain Longitude and latitude, and then obtain information such as provinces, after the information is obtained, the IMEI information will actually start to be sent. If there is a problem in the network, the client (apk) obtains the latitude and longitude information and the geographical location information. If the acquisition fails, the interval is After 2 seconds, go to get again, and repeat. If the acquisition still fails after 3 times, report the database to 0. After the report is successful, apk exits and the whole process ends. When using the Global Positioning System (GPS) to locate information, it is difficult to obtain GPS information indoors because of "GPS satellite positioning". Consider the priority of (1) "WLAN + mobile network location information" positioning. If (1) is not available, follow the "GPS satellite positioning". If the user does not open "GPS satellite positioning" and "WLAN and mobile network location information", the address and province information will not be obtained, and the null value will be processed. In the specific use process, "GPS satellite positioning" and "WLAN and mobile network location information" can be turned on by default in the software.

After the report information is successful, the client will stop running, and the client will not appear on the mobile terminal. The client and the server report data based on the server IP through the communication protocol, and use the standard communication protocol of HTTP. If encryption is required, the HTTPS communication protocol can also be selected. After the client satisfies the sending condition, the information packet to be sent is encapsulated into a standard data packet, and the standard data packet is inserted into the data sending queue of the device. After the standard data packet is inserted into the sending queue, the data packet is sent to the network through the bottom layer and received by the server. The terminal device listens to the confirmation packet returned by the server at the port and sends the sales statistics packet at the server. After confirmation, the transmission is successful. In actual use, the address of the server is the way to use the domain name. This method is mainly convenient. If the IP of the server changes, you only need to reset the corresponding relationship between the domain name and the IP address in the background.

After the information of the mobile terminal is successfully transmitted, the related information can be queried in the server database, and the information such as the sales model, time and sales area can be obtained in real time, and the market can be timely adjusted and monitored.

The specific usage scenarios are as follows:

1. When the terminal device is powered on and the client function is started. When the accumulated standby time exceeds 1 hour and the accumulated talk time exceeds 3 minutes, the network will check the location information through GPS or WLAN. After the location information is obtained, the IMEI number to be sent will be sent. / Model / MCC / MNC / province / address / date is sent to the server through the communication protocol such as http, the server will display the real-time statistics information on the server side, and the client will exit after the information is successfully reported.

2. When the terminal device is powered on and the client function is started, the accumulated standby time is more than 10 hours. The network will check the location information through GPS or WLAN. After the location information is obtained, the IMEI number/model/MCC/MNC/ will be sent. The province/address/date is sent to the server through a communication protocol such as http. The server will display the real-time statistics in different categories on the server. After the information is successfully reported, the client will exit.

3. The terminal device is powered on and the client function is started. If the accumulated standby time exceeds 1 hour and the accumulated Internet traffic exceeds 1M, the network will check the location information through GPS or WLAN. After the location information is obtained, the IMEI number/machine will be sent. The type/MCC/MNC/province/address/date is sent to the server through the communication protocol such as http. The server will display the real-time statistics in different categories on the server. After the information is successfully reported, the client will exit. One of ordinary skill in the art will appreciate that all or a portion of the above steps may be performed by a program to instruct the associated hardware, such as a read only memory, a magnetic disk, or an optical disk. Alternatively, all or part of the steps of the above embodiments may also be implemented using one or more integrated circuits. Correspondingly, each module/unit in the foregoing embodiment may be implemented in the form of hardware, or may be implemented in the form of a software function module. The invention is not limited to any specific form of combination of hardware and software.

The above is only an alternative embodiment of the present invention, and of course, the present invention may be embodied in various other embodiments without departing from the spirit and scope of the invention. Corresponding changes and modifications are intended to be included within the scope of the appended claims.

Industrial applicability

The embodiment of the invention provides a method for reporting information and a terminal, and attaching a function to the mobile terminal. After the mobile terminal meets certain conditions, the mobile terminal interacts with the server to obtain detailed data of the after-sales more accurately and conveniently, and effectively monitors the market. . The embodiments of the present invention can protect the rights and interests of the majority of mobile phone users, effectively combat counterfeit and shoddy products to disrupt the mobile phone market, ensure that the majority of users purchase reliable mobile phones and enjoy high-quality after-sales service, which does not infringe on the legitimate rights and interests of users and can be accurate. Counting real-time sales of mobile phones, while also saving costs. Therefore, it has strong industrial practicality.

Claims

claims

1. A method of reporting information, including:

After the terminal is powered on, it is determined whether the terminal meets the information reporting conditions. If so, the terminal's information is sent to the receiving server.

2. The method of claim 1, wherein: the step of determining whether the terminal meets the information reporting conditions after the terminal is powered on includes:

When the terminal meets one or more of the following conditions, it is determined that the terminal meets the information reporting conditions:

The accumulated standby time of the terminal exceeds the first preset time period;

The accumulated call time of the terminal exceeds the second preset duration;

The accumulated Internet traffic of the terminal exceeds the preset value.

3. The method of claim 1, wherein: the terminal information includes one or more of the following information:

Mobile device international identity code;

model;

mobile country code;

mobile network code;

Mobile phone network number;

The address information where the terminal is located; and

The date on which the terminal sent the information.

4. The method according to any one of claims 1-3, wherein: after the step of sending the terminal information to the receiving server, it further includes:

If the terminal receives a message of successful reception of information fed back by the receiving server, it will stop judging whether the terminal meets the information reporting condition.

5. A terminal, including: a judgment module and a communication module, wherein,

The judgment module is configured to: judge whether the terminal reaches the information level after the terminal is turned on. reporting conditions; and

The communication module is configured to: after the judgment module judges that the terminal reaches the information reporting condition, send the terminal's information to the receiving server.

6. The terminal according to claim 5, wherein: the judgment module is configured to judge whether the terminal meets the information reporting conditions in the following manner:

When the judgment module determines that the terminal meets one or more of the following conditions, it determines that the terminal meets the information reporting conditions:

The accumulated call time of the terminal exceeds the second preset duration;

The accumulated Internet traffic of the terminal exceeds the preset value.

7. The terminal according to claim 5, wherein: the terminal information includes one or more of the following information:

Mobile device international identity code;

model;

mobile country code;

Mobile phone network number;

The address information where the terminal is located; and

The date on which the terminal sent the information.

8. The terminal according to any one of claims 5 to 7, the terminal further comprising:

The stop module is configured to: stop judging whether the terminal meets the information reporting condition if a message of successful reception of information feedback from the receiving server is received.