WO2015135358A1

WO2015135358A1 - Method for processing instant message, message server, terminal, and system

Info

Publication number: WO2015135358A1
Application number: PCT/CN2014/094513
Authority: WO
Inventors: 周日明; 贾红粉
Original assignee: 华为技术有限公司
Priority date: 2014-03-12
Filing date: 2014-12-22
Publication date: 2015-09-17
Also published as: CN104917665A; CN104917665B

Abstract

Embodiments of the present invention relate to a method for processing an instant message, a message server, a terminal, and a system. The method comprises: a message server receiving a first subscription message transmitted by a first terminal and used for subscribing to a service of a second terminal by the first terminal, the first subscription message comprising a first service subscription rule, and the first service subscription rule comprising identifier information of the first terminal and identifier information of the second terminal; and the message server duplicating the instant message according to the identifier information of the second terminal when the message server receives an instant message for which the second terminal communicates with a third terminal; and the message server sending the duplicated instant message to the first terminal according to the identifier information of the first terminal.

Description

Method for processing instant message, message server, terminal and system

This application claims priority to Chinese Patent Application No. 201410091088.2, entitled "Method for Processing Instant Messaging, Message Server, Terminal and System", filed on March 12, 2014, the entire contents of which are hereby incorporated by reference. Combined in this application.

Technical field

The present invention relates to the field of communications technologies, and in particular, to a method, a message server, a terminal, and a system for processing an instant message.

Background technique

With the rapid development and popularization of smart terminals, it is becoming more and more common for users to use multiple terminals to access applications (for example, Instant Messenger (IM)). For example, users want multiple terminals to simultaneously Access IM applications and get consistent IM content across multiple endpoints.

In the prior art solution, the message server configures the login mode of multiple terminals, and binds the accounts of multiple terminals to the same user. When the user uses one of the terminals to send an IM message or other users to the terminal. When sending an IM message, the message server sends the IM message to other terminals of the user according to the binding relationship. However, the manner of synchronously accessing content in the prior art also exposes the following problem: in the prior art, the management personnel need to bind the accounts of multiple terminals to the same user before the implementation can be achieved. The bound terminal sends an IM message. Otherwise, the IM message cannot be sent later. This solution increases the extra workload of the administrator and makes the binding of the prior art solution rigid and inflexible, which is not conducive to the solution. popular.

Summary of the invention

The embodiment of the invention provides a method for processing an instant message, a message server, a terminal and a system, and solves the problem that the binding method of the prior art solution is rigid and inflexible, which is not conducive to the popularization of the solution.

In a first aspect, an embodiment of the present invention provides a method for processing an instant message, where the method include:

Receiving, by the first terminal, a first subscription message that is subscribed by the first terminal to the service of the second terminal, where the first subscription message includes a first service subscription rule, and the first service subscription rule includes the Identification information of the first terminal and identification information of the second terminal;

And the message server performs the copy processing on the instant message when receiving the instant message that the second terminal communicates with the third terminal according to the identifier information of the second terminal;

And the message server sends the copied instant message to the first terminal according to the identifier information of the first terminal.

In a first possible implementation manner, the message server, before receiving, by the first terminal, the first subscription message that the first terminal subscribes to the service of the second terminal, includes:

Receiving, by the message server, a subscription authorization message sent by the second terminal, where the subscription authorization message includes an authorization rule, where the authorization rule includes identifier information of a terminal authorized to subscribe to the second terminal service, and the second terminal Identification information;

After receiving the first subscription message that the first terminal sends the service of the second terminal to the second terminal, the message server further includes:

Determining, by the message server, the identifier information of the first terminal in the identifier information of the terminal included in the authorization rule;

If the identifier information of the first terminal is included in the identifier information of the terminal, the message server determines that the first terminal is a terminal that is authorized to subscribe to the second terminal service;

When the message server receives the instant message that the second terminal communicates with the third terminal, the copying the instant message specifically includes:

And the message server performs a copy process on the instant message when determining that the second terminal authorizes the first terminal to subscribe to the service of the second terminal according to the authorization rule.

In a second possible implementation, the first service subscription rule further includes indication information for indicating an instant message that is subscribed to or received by the second terminal;

The message server receives the service of the first terminal and the second terminal sent by the first terminal After the first subscription message of the line subscription, it also includes:

Determining, according to the indication information, that the first terminal subscribes to an instant message sent by the second terminal or an instant message received by the second terminal;

If the message server determines that the first terminal subscribes to the instant message sent by the second terminal, the message server performs a copy process on the instant message sent by the second terminal to the third terminal;

If the message server determines that the first terminal subscribes to the instant message received by the second terminal, the message server performs a copy process on the instant message sent by the third terminal received by the second terminal.

In a third possible implementation manner, the method further includes:

Receiving, by the message server, a second subscription message that is sent by the storage device to subscribe to the service of the terminal that is received by the message server, where the second subscription message includes a second service subscription rule, the second service The subscription rule includes the identification information of the terminal subscribed by the storage device and the identification information of the storage device;

And the message server performs the copy processing on the instant message when receiving the instant message that the terminal communicates with another terminal according to the identifier information of the terminal;

And according to the identifier information of the storage device, the message server sends the copied instant message to the storage device, so that the storage device stores the copied instant message.

In a second aspect, an embodiment of the present invention provides a method for processing an instant message, where the method includes:

The first terminal generates a subscription message for the first terminal to subscribe to the service of the second terminal;

Sending, by the first terminal, the subscription message to a message server;

Receiving, by the first terminal, the message service sent by the message server according to the subscription message An instant message that the second terminal receives communication with the third terminal.

In a first possible implementation, the subscription message further includes indication information for indicating an instant message that is subscribed to or received by the second terminal;

The indication information is used to enable the message server to determine that the first terminal subscribes to an instant message sent by the second terminal or an instant message received by the second terminal;

Receiving, by the first terminal, the instant message that the second terminal communicates with the third terminal that is received by the message server that is sent by the message server according to the subscription message includes:

Receiving, by the first terminal, an instant message sent by the second terminal that is sent by the message server according to the indication information, or

The first terminal receives an instant message received by the second terminal that is received by the message server that is sent by the message server according to the indication information.

In a third aspect, an embodiment of the present invention provides a message server, where the message server includes:

a receiving unit, configured to receive a first subscription message that is sent by the first terminal to subscribe to a service of the second terminal, where the first subscription message includes a first service subscription rule, and the first service subscription rule Including the identification information of the first terminal and the identification information of the second terminal, and transmitting the identification information of the first terminal to the sending unit, and transmitting the identification information of the second terminal to the copying unit;

a copying unit, configured to receive, by the receiving unit, identifier information of the second terminal, according to the identifier information of the second terminal, when receiving an instant message that the second terminal communicates with the third terminal, The instant message is copied;

And a sending unit, configured to receive the identifier information of the first terminal from the receiving unit, and send the copied instant message to the first terminal according to the identifier information of the first terminal.

In a first possible implementation, the receiving unit is further configured to receive a subscription authorization message sent by the second terminal, where the subscription authorization message includes an authorization rule, where the authorization rule includes being authorized to subscribe to the Identification information of the terminal of the second terminal service and the identification letter of the second terminal interest;

The message server further includes: a determining unit, configured to determine whether the identifier information of the first terminal is included in the identifier information of the terminal included in the authorization rule;

a first determining unit, configured to: if the identifier information of the first terminal is included in the identifier information of the terminal, determine that the first terminal is a terminal that is authorized to subscribe to the second terminal service;

The copying unit is configured to perform a copy process on the instant message when determining that the second terminal authorizes the first terminal to subscribe to the service of the second terminal according to the service authorization rule.

In a second possible implementation, the first service subscription rule received by the receiving unit further includes indication information for indicating an instant message that is subscribed to or received by the second terminal;

The message server further includes: a second determining unit, configured to determine, according to the indication information, that the first terminal subscribes to an instant message sent by the second terminal or an instant message received by the second terminal;

The copying unit is specifically configured to: when the second determining unit determines that the first terminal subscribes to an instant message sent by the second terminal, send the second terminal to the third terminal The message is copied;

When the second determining unit determines that the first terminal subscribes to the instant message received by the second terminal, the instant message sent by the third terminal received by the second terminal is copied.

In a third possible implementation manner, the receiving unit is further configured to: receive, by the storage device, a second subscription message that the storage device subscribes to a service of the terminal in the message server, where the second subscription message is The second service subscription rule includes: the identifier information of the terminal subscribed by the storage device and the identifier information of the storage device;

The copying unit is further configured to: when receiving the instant message that the terminal communicates with another terminal, according to the identifier information of the terminal, performing the copy processing on the instant message;

The sending unit is further configured to: according to the identifier information of the storage device, to the storage device The copied instant message is sent to cause the storage device to store the copied instant message.

In a fourth aspect, an embodiment of the present invention provides a terminal, where the terminal includes:

a subscription unit, configured to generate a subscription message for the first terminal to subscribe to the service of the second terminal, and transmit the subscription message to the sending unit;

a sending unit, configured to receive the subscription message from the subscription unit, and send the subscription message to a message server;

And a receiving unit, configured to receive an instant message that the second server receives communication with the third terminal that is received by the message server that is sent by the message server according to the subscription message.

In a first possible implementation manner, the subscription message generated by the subscribing unit further includes indication information for indicating an instant message that is subscribed to or received by the first terminal;

The indication information is used to enable the message server to determine that the terminal subscribes to an instant message sent by the first terminal or an instant message received by the first terminal;

The receiving unit is specifically configured to: receive an instant message sent by the first terminal that is sent by the message server according to the indication information, or

Receiving an instant message received by the first terminal received by the message server sent by the message server according to the indication information.

In a fifth aspect, the embodiment of the present invention further provides a system for processing an instant message, the system comprising: the message server according to the third aspect, and the terminal according to the fourth aspect.

In a first possible implementation, the system further includes: a subscribed terminal, where the subscribed terminal is specifically a terminal that is subscribed to by the terminal.

Therefore, by applying the method for processing an instant message, the message server, the terminal, and the system provided by the embodiment of the present invention, the message server determines, according to the first service subscription rule sent by the first terminal, the first terminal to subscribe to the service of the second terminal, And receiving an instant message when the second terminal communicates with the third terminal, processing the instant message, and sending the copied instant message to the first terminal. Because the message server copies and sends the instant message, the binding method of the prior art solution is solved. Board, inflexible, is not conducive to the popularity of the program. The solution provided by the invention reduces the extra workload of the administrator, so that the message server can no longer flexibly process the instant message according to the binding of the manager.

DRAWINGS

1 is a flowchart of a method for processing an instant message according to Embodiment 1 of the present invention;

2 is a flowchart of a method for processing an instant message according to Embodiment 2 of the present invention;

3 is a schematic structural diagram of a message server according to Embodiment 3 of the present invention;

4 is a schematic structural diagram of another message server according to Embodiment 3 of the present invention;

FIG. 5 is a schematic structural diagram of still another message server according to Embodiment 3 of the present invention; FIG.

FIG. 6 is a schematic structural diagram of a terminal according to Embodiment 4 of the present invention; FIG.

FIG. 7 is a schematic structural diagram of a message server hardware according to Embodiment 5 of the present invention; FIG.

8 is a schematic structural diagram of a terminal hardware according to Embodiment 6 of the present invention;

FIG. 9 is a schematic diagram of a system for processing an instant message according to Embodiment 7 of the present invention.

detailed description

The technical solutions in the embodiments of the present invention will be clearly and completely described in conjunction with the drawings in the embodiments of the present invention. It is a partial embodiment of the invention, and not all of the embodiments. All other embodiments obtained by those skilled in the art based on the embodiments of the present invention without creative efforts are within the scope of the present invention.

In order to facilitate the understanding of the embodiments of the present invention, the embodiments of the present invention are not to be construed as limiting.

Embodiment 1

The method for processing an instant message according to the first embodiment of the present invention is described in detail with reference to FIG. 1 . FIG. 1 is a flowchart of a method for processing an instant message according to Embodiment 1 of the present invention. The implementation entity is a message server. As shown in FIG. 1, the embodiment specifically includes the following steps:

Step 110: The message server receives a first subscription message that is sent by the first terminal to subscribe to the service of the second terminal by the first terminal, where the first subscription message includes a first service subscription rule, and the first service subscription rule The identifier information of the first terminal and the identifier information of the second terminal are included.

Specifically, when the first terminal is ready to subscribe to the service of the second terminal, the first terminal sends a first subscription message to the message server, where the first subscription message includes a first service subscription rule, and the first service subscription rule includes Identification information of a terminal and identification information of the second terminal.

The message server receives the first subscription message, and determines that the first terminal subscribes to the service of the second terminal according to the identifier information of the first terminal and the identifier information of the second terminal.

Further, in the embodiment of the present invention, the first service subscription rule is carried in the first subscription message in the format of the message. The first service subscription rule includes, in addition to the identifier information of the first terminal and the second terminal, indication information for indicating an instant message that is subscribed to or received by the second terminal.

As shown in the following message body.

For example, in the above message body, +865516001031 is the number of the subscribed user terminal, that is, the second terminal; +865516001030 is the number of the user terminal of the subscription service, that is, the first terminal.

In the above packet body, the indication information is specifically a register-user-service-rule, which is a root element, and the indication information can be implemented by subscribing to the service type information, and one or more subscriptions can be associated with the root element. Types of. Further, the subscription service type information includes: an element for indicating whether to subscribe to a message sent by the subscribed user terminal, an element for indicating whether to subscribe to the message received by the subscribed user terminal; and indicating whether the subscription is subscribed or not Among the elements of the message sent by the user terminal, subscribe=false means no subscription, subscribe=true means subscription; in the element for indicating whether to subscribe to the message received by the subscribed user terminal, subscribe=false means no subscription, subscribe=true Represents a subscription, where, in the table The message element received by the subscribed user terminal also includes an element for selecting a receiving mode, the dispatch=random indicates that the message received by the subscription is randomly received, and the dispatch=all indicates that the message received by the subscription is all received.

In the above packet body, the subscription time information is further included, for example, 3600. The time information is used to stipulate the effective time of the subscription service. When the time for the first terminal to subscribe to the service exceeds the valid time, the subscription is invalid.

In the foregoing message body, the subscription terminal information is further included, and the subscription designation terminal information does not limit the number of designated terminals. For example, pair-useruri=sip:ppp@im.x.com/ allows multiple simultaneous subscriptions to be specified.

It should be noted that, if the first service subscription rule includes the identity information of the second terminal, the message server determines that the first terminal subscribes to the service of the designated terminal, and receives the instant message of the designated terminal; otherwise, the message server determines that the first terminal will Receive instant messages from all terminals.

In the embodiment of the present invention, the first terminal and the second terminal may be specifically a PC, a smart phone, a PAD, and the like. The number of the first terminal and the second terminal is at least one. The first terminal and the second terminal may also be terminals belonging to the same user or terminals belonging to different users.

Through the foregoing message body, the first terminal subscribes to the service of the second terminal.

Further, when the first service subscription rule includes the indication information, after the step, the message server further determines, according to the indication information, that the first terminal subscribes to the instant message sent by the second terminal or is received by the second terminal. The steps of instant messaging.

Specifically, in the embodiment of the present invention, if the element used in the message body to indicate whether to subscribe to the message sent by the subscribed user terminal is subscribe=true, it is used to indicate whether to subscribe to the message received by the subscribed user terminal. If the element is subscribe=false, the message server determines that the first terminal subscribes to the instant message sent by the second terminal; if the element used in the message body to indicate whether to subscribe to the subscribed user terminal is subscribe=true, The message element for identifying whether to subscribe to the subscribed user terminal is subscribe=false, the message server determines that the first terminal subscribes to the instant message received by the second terminal; if used in the message body The element indicating whether to subscribe to the message received by the subscribed user terminal is subscribe=true, and the element for indicating whether to subscribe to the message sent by the subscribed user terminal is subscribe=true, then the message server determines that the first terminal subscribes to the second The instant message received and sent by the terminal.

Step 120: The message server performs copy processing on the instant message when the second terminal sends or receives an instant message according to the identifier information of the second terminal.

Specifically, the message server obtains the identifier information of the second terminal from the first service subscription rule, determines that the first terminal subscribes to the service of the second terminal, and the message server copies the instant message when the second terminal sends or receives the instant message. deal with.

The instant message specifically includes text, or graphics, or multimedia information.

Further, when the first service subscription rule received in step 110 includes the indication information, the message server copies the instant message when receiving the instant message that the second terminal communicates with the third terminal. The specific treatment includes:

Specifically, if the message server determines that the first terminal subscribes to the instant message sent by the second terminal, the message server performs a copy process on the instant message sent by the second terminal to the third terminal; if the message server determines that the first terminal subscribes to The instant message received by the second terminal, the message server performs the copy processing on the instant message sent by the third terminal received by the second terminal; if the message server determines that the first terminal subscribes to the instant message sent and received by the second terminal, the message The server performs copy processing on the instant message sent and received by the second terminal and the third terminal;

Step 130: The message server sends the copied instant message to the first terminal according to the identifier information of the first terminal.

Specifically, the message server obtains the identifier information of the first terminal from the first service subscription rule, and sends the copied instant message to the first terminal according to the first identifier information. That is, the message server The instant message of the second terminal of the subscribed service is sent to the first terminal of the subscription service, so that the message server does not bind the account of the multiple terminal to the user, and the content obtained by the multiple terminals can be synchronously provided.

Optionally, before the step 110 of the embodiment of the present invention, the method further includes: receiving, by the message server, a subscription authorization message sent by the second terminal, by using the message, the message server may be configured to determine the authorized terminal, and when the authorized terminal sends the subscription message, Sending an instant message to the authorized terminal to the authorized terminal. The message server is no longer bound to the account of multiple terminals, and the content obtained by the multiple terminals can be synchronized. Specific steps are as follows:

The message server receives a subscription authorization message sent by the second terminal, where the subscription authorization message includes an authorization rule, where the authorization rule includes identifier information of the terminal that is authorized to subscribe to the second terminal service, and an identifier of the second terminal. Information for causing the message server to determine a terminal authorized by the second terminal.

Specifically, when the second terminal wants the terminal to subscribe to the service of the second terminal, the second terminal sends a subscription authorization message to the message server, where the subscription authorization message includes an authorization rule, and the authorization rule includes being authorized to subscribe to the second terminal. The identification information of the terminal of the service and the identification information of the second terminal, so that the message server determines the terminal authorized by the second terminal.

As shown in the following message body.

For example, in the above message body, +865516001031 is the number of the authorized user terminal, that is, the terminal; +865516001030 is the number of the user terminal having the authorization authority, that is, the second terminal.

In the above packet body, the indication information is also included, and the indication information is the same as the indication information described in the foregoing step 110, and is not repeated here.

Further, in the foregoing message body, the subscription time information, the subscription designated terminal information, and the like are also included, and the subscription time information and the subscription designated terminal information are also the same as the subscription time information and the subscription designated terminal information described in step 110. No longer repeat. Optionally, in the embodiment of the present invention After step 110, the following steps are also included:

If the identifier information of the first terminal is included in the identifier information of the terminal, the message server determines that the first terminal is a terminal that is authorized to subscribe to the second terminal service.

Specifically, the message server determines, according to the authorization rule, that after the terminal is authorized by the second terminal to subscribe to the terminal of the second terminal service, when the message server receives the first subscription message sent by the first terminal, the message server obtains the first subscription message. a service subscription rule, and obtaining the identifier information of the first terminal and the identifier information of the second terminal from the first service subscription rule, and the message server determines whether the identifier information of the first terminal is included in the identifier information of the terminal included in the authorization rule. If the identification information of the first terminal is included in the identification information of the terminal, the message server determines that the first terminal is a terminal that is authorized to subscribe to the second terminal service.

The message server performs the copy processing on the instant message when determining that the second terminal authorizes the first terminal to subscribe to the service of the second terminal according to the authorization rule.

Optionally, before the step 120 of the embodiment of the present invention, the method further includes: sending, by the message server, a notification message to the first terminal, by using the step, the first terminal is configured to confirm that the service of the second terminal has been subscribed, and When the second terminal sends or receives an instant message, it receives an instant message sent or received by the second terminal. Specific steps are as follows:

The message server sends a notification message to the first terminal, where the notification message is used to confirm that the first terminal has subscribed to the service of the second terminal.

Specifically, after the message server determines, according to the first service subscription rule or the authorization rule, the first terminal that subscribes to the service of the second terminal, the message server generates and sends a notification message to the first terminal, where the notification message is used to enable The first terminal confirms that the service of the second terminal has been subscribed.

Optionally, the embodiment of the present invention further includes: the message server sends, according to the second subscription message sent by the storage device, the instant message of the terminal in the subscribed message server to the storage device, that is, the message server copies the instant message of the terminal and then transfers Save to the storage device, through this step, you can achieve The flexible customization of instant messaging also enables flexible storage of instant messages. Specific steps are as follows:

Specifically, the storage device survives the second subscription message, the second subscription message includes a second service subscription rule, and the second service subscription rule includes the identifier information of the terminal subscribed by the storage device and the identifier information of the storage device, where the terminal Specifically, the terminal corresponding to the instant message received by the message server.

The message server receives the second subscription message, obtains the second subscription rule from the second subscription message, and obtains the identity information of the terminal from the second subscription rule, and determines that the storage device subscribes to the service of the terminal.

According to the obtained identification information of the terminal, when the message server receives the instant message that the terminal communicates with another terminal, the message server performs the copy processing on the instant message.

The message server sends the copied instant message to the storage device according to the identification information of the storage device, so that the storage device stores the copied instant message.

In the embodiment of the present invention, the storage device may further perform capacity expansion processing, and the newly added storage device may also send a second subscription message to the message server, and the message server may further add the copied instant message according to the preset distribution rule. The storage device is sent.

The distribution rules are specifically preset by the message server, and the instant messages of different terminals are separately stored in different storage devices.

In the embodiment of the present invention, when the storage device fails, or the service subscription to the terminal expires The message server no longer sends the copied instant message to the storage device.

Optionally, after step 110 of the embodiment of the present invention, the method further includes: the step of authenticating, by the message server, the received subscription message. Through this step, the message server processes the subscribed message through authentication, and does not perform subsequent processing on the subscribed message that has not passed the authentication.

Specifically, the message server sends an authentication message to the first terminal, and the first terminal determines that the message server performs authentication processing on the first subscription message. The first terminal sends the authentication data to the message server, where the authentication data is specifically data that proves the legitimacy of the first subscription message. The message server identifies, according to the received authentication data, whether the first subscription message is a legitimate subscription message. When the message server determines that the first subscription message is a valid subscription message, the message server sends an acknowledgement message to the first terminal to inform the first terminal that the first subscription message sent by the first terminal is authenticated, and the message server continues to perform the subsequent steps.

Optionally, the embodiment of the present invention further includes the step of the message server receiving the unsubscribe message sent by the first terminal. Through this step, the first terminal can be no longer subscribed to the instant message of the second terminal.

Specifically, the first terminal sends an unsubscribe message to the message server. The message server determines, according to the unsubscribe message, that the first terminal does not subscribe to the second terminal service.

Therefore, by applying the method for processing an instant message provided by the embodiment of the present invention, the message server determines, according to the first service subscription rule sent by the first terminal, that the first terminal subscribes to the service of the second terminal, and receives the second terminal. When the instant message communicates with the third terminal, the instant message is processed, and the copied instant message is sent to the first terminal. Because the message server copies and sends the instant message, the problem that the binding method of the prior art solution is rigid and inflexible is unfavorable, which is not conducive to the popularization of the solution. The solution provided by the invention reduces the extra workload of the administrator, so that the message server can no longer flexibly process the instant message according to the binding of the manager.

It should be noted that the method for processing a service subscription message provided by the foregoing embodiment may be used for, but not limited to, the following multiple scenarios. For example, in scenario 1, a user has multiple terminals (for example, a PC, a PAD, or a mobile phone). When a user uses an instant messaging service by using a certain terminal, the user can subscribe to the service of the terminal by using other terminals, for example, subscribing to the message received by the terminal. When other users' terminals send to the terminal In the instant message, the other terminals of the user can receive these instant messages synchronously; in scenario 2, the supervisor travels, and the secretary wants to process the daily work. The supervisor uses the first terminal to set an authorization rule and authorizes the secretary to subscribe to the service of the first terminal. The secretary uses the second terminal to subscribe to the service of the first terminal. For example, the secretary uses the second terminal to subscribe to the message received by the first terminal, and when the terminal of the other client sends an instant message to the first terminal used by the supervisor, the secretary uses the The second terminal receives the instant message and processes the instant message. The supervisor can still obtain the progress of the instant message processing by using the first terminal; in scenario 3, a company provides a hotline number to the user, and the hotline number is the customer service phone number of the company, and multiple customer service personnel subscribe to the hotline number by using the agent used. The received instant message, when the user terminal sends an instant message to the customer service phone, the agent uses the agent to receive the instant message and processes the instant message; in scenario 4, the system administrator uses the terminal to subscribe to the agent service of a customer service agent. For example, the system administrator uses the message received and sent by the terminal agent. When the agent used by the customer service agent sends an instant message to the external terminal, or the agent used by the customer service personnel receives the instant message sent by the external terminal, the system administrator can use the terminal. Receiving the instant message, so that the system administrator checks the service quality of the customer service personnel according to the received instant message; in the classroom 5, the teacher uses the first terminal to use the instant message service, and the plurality of students use the second terminal to subscribe to the teacher. First terminal business, such as students The teacher terminal subscription using the first message sent by the second terminal, when the first terminal sends an instant message to a second terminal, the second terminal may be synchronized students receiving instant messages, answer in interaction.

Embodiment 2

The following is a detailed description of the method for processing an instant message according to the second embodiment of the present invention, and FIG. 2 is a flowchart of a method for processing an instant message according to the second embodiment of the present invention. terminal. As shown in FIG. 2, the embodiment specifically includes the following steps:

Step 210: The first terminal generates a subscription message for the first terminal to subscribe to the service of the second terminal.

Specifically, when the first terminal is ready to subscribe to the service of the second terminal, the first terminal generates a subscription message for subscribing to the service of the second terminal. The subscription message includes a service subscription rule, and the service subscription rule includes identifier information of the first terminal and identifier information of the second terminal.

Further, the specific implementation form of the service subscription rule is described in detail in the foregoing first embodiment, and is not repeated herein.

Step 220: The first terminal sends the subscription message to a message server.

Step 230: The first terminal receives an instant message that is sent by the message server that is sent by the message server according to the subscription message, and the second terminal communicates with the third terminal.

Specifically, the message server obtains the identifier information of the second terminal from the service subscription rule, and determines that the first terminal subscribes to the service of the second terminal, and the message server performs the copy processing on the instant message when the second terminal sends or receives the instant message.

The message server sends the copied instant message to the first terminal according to the identifier information of the first terminal.

Optionally, the subscription message further includes indication information for indicating an instant message that is subscribed to or received by the second terminal;

The indication information is used to enable the message server to determine whether the first terminal subscribes to an instant message sent by the second terminal or an instant message received by the second terminal;

The first terminal receives the instant message sent by the second terminal received by the message server sent by the message server according to the indication information, or the first terminal receives the instant message received by the second terminal received by the message server sent by the message server according to the indication information.

Therefore, by applying the method for processing an instant message provided by the embodiment of the present invention, the message server determines, according to the service subscription rule sent by the first terminal, that the first terminal subscribes to the service of the second terminal, and receives the second terminal and the second terminal. When the three terminals communicate with each other, the instant message is processed, and the copied instant message is sent to the first terminal. Because the message server copies and sends the instant message, the binding method of the prior art solution is rigid and inflexible, which is not conducive to the solution. And the problem. The solution provided by the invention reduces the extra workload of the administrator, so that the message server can no longer flexibly process the instant message according to the binding of the manager.

Embodiment 3

Correspondingly, the embodiment of the present invention further provides a message server, and the implementation structure thereof is as shown in FIG. 3, and is used to implement the method for processing an instant message in the foregoing embodiment of the present invention. The message server includes the following units: a receiving unit 310, a copy unit 320, and a transmitting unit 330.

The receiving unit 310 of the message server is configured to receive, by the first terminal, a first subscription message that is subscribed by the first terminal to a service of the second terminal, where the first subscription message includes a first service subscription rule. The first service subscription rule includes the identifier information of the first terminal and the identifier information of the second terminal, and transmits the identifier information of the first terminal to the sending unit, and transmits the identifier information of the second terminal to the copy unit. ;

The copying unit 320 is configured to receive the identifier information of the second terminal from the receiving unit, and according to the identifier information of the second terminal, when receiving the instant message that the second terminal communicates with the third terminal, Copying the instant message;

The sending unit 330 is configured to receive the identifier information of the first terminal from the receiving unit, and send the copied instant message to the first terminal according to the identifier information of the first terminal.

The receiving order 310 is further configured to receive a subscription authorization message sent by the second terminal, where the subscription authorization message includes an authorization rule, where the authorization rule includes identifier information of a terminal that is authorized to subscribe to the second terminal service, and Identification information of the second terminal.

Further, as shown in FIG. 4, the message server further includes: a determining unit 410, configured to determine whether the identifier information of the first terminal is included in the identifier information of the terminal included in the authorization rule;

The first determining unit 420 is configured to: if the identifier information of the first terminal is included in the identifier information of the terminal, determine that the first terminal is a terminal that is authorized to subscribe to the second terminal service;

The copying unit 320 is configured to: when determining, according to the service authorization rule, that the second terminal authorizes the first terminal to subscribe to the service of the second terminal, Processing.

The first service subscription rule received by the receiving unit 310 further includes indication information for indicating an instant message subscribed to or received by the second terminal;

Further, as shown in FIG. 5, the message server further includes: a second determining unit 510, configured to determine, according to the indication information, that the first terminal subscribes to an instant message sent by the second terminal, or The instant message received by the second terminal;

The copying unit 320 is specifically configured to send the second terminal to the third terminal when the second determining unit 510 determines that the first terminal subscribes to an instant message sent by the second terminal. Instant messaging for copy processing;

When the second determining unit 510 determines that the first terminal subscribes to the instant message received by the second terminal, the instant message sent by the third terminal received by the second terminal is copied.

The receiving unit 310 is further configured to receive, by the storage device, a second subscription message that the storage device subscribes to a service of the terminal in the message server, where the second subscription message includes a second service subscription rule, where The second service subscription rule includes the identifier information of the terminal subscribed by the storage device and the identifier information of the storage device;

The copying unit 320 is further configured to: when receiving an instant message that the terminal communicates with another terminal according to the identifier information of the terminal, perform the copy processing on the instant message;

The sending unit 330 is further configured to send the copied instant message to the storage device according to the identifier information of the storage device, so that the storage device stores the copied instant message.

Therefore, by applying the message server provided by the embodiment of the present invention, the message server determines, according to the first service subscription rule sent by the first terminal, that the first terminal subscribes to the service of the second terminal, and receives the second terminal and the third terminal. When the terminal performs an instant message for communication, the instant message is processed, and the copied instant message is sent to the first terminal. Because the message server copies and sends the instant message, the binding method of the prior art solution is rigid and inflexible, which is not conducive to the popularization of the solution. problem. The solution provided by the invention reduces the extra workload of the administrator, so that the message server can no longer flexibly process the instant message according to the binding of the manager.

Embodiment 4

Correspondingly, the embodiment of the present invention further provides a terminal device, and the implementation structure thereof is as shown in FIG. 6 for implementing the method for processing an instant message in the foregoing embodiment of the present invention. The terminal includes the following units: a subscription unit 610, a sending unit 620, and a receiving unit 630.

The terminal includes a subscription unit 610, configured to generate a subscription message for the first terminal to subscribe to the service of the second terminal, and transmit the subscription message to the sending unit.

The sending unit 620 is configured to receive the subscription message from the subscription unit, and send the subscription message to a message server;

The receiving unit 630 is configured to receive an instant message that is sent by the message server that is sent by the message server according to the subscription message, and the second terminal communicates with the third terminal.

The subscription message generated by the subscribing unit 610 further includes indication information for indicating an instant message subscribed to or received by the second terminal;

The receiving unit 630 is specifically configured to receive, by the message server, the instant message sent by the first terminal that is sent by the message server according to the indication information, or

Therefore, by applying the terminal provided by the embodiment of the present invention, the message server determines, according to the service subscription rule sent by the terminal, the terminal to subscribe to the service of the first terminal, and when receiving the instant message that the first terminal communicates with the second terminal, The instant message is processed to send the copied instant message to the terminal. Because the message server copies and sends the instant message, the problem that the binding method of the prior art solution is rigid and inflexible is unfavorable, which is not conducive to the popularization of the solution. The solution provided by the invention reduces the extra workload of the manager, so that the message server is no longer based on the binding of the manager. Flexible handling of instant messages

Embodiment 5

In addition, the message server provided by the third embodiment of the present invention may be implemented as follows to implement the method for processing an instant message in the foregoing embodiment of the present invention. As shown in FIG. 7, the message server includes: a network interface 710. , processor 720 and memory 730. System bus 740 is used to connect network interface 710, processor 720, and memory 730.

The network interface 710 is configured to perform interaction communication with the first terminal and the second terminal.

Memory 730 can be a persistent storage, such as a hard drive and flash memory, and memory 730 is used to store applications that include instructions for enabling processor 720 to access and execute the following instructions:

Receiving, by the first terminal, a first subscription message that the first terminal subscribes to the service of the second terminal, where the first subscription message includes a first service subscription rule, and the first service subscription rule includes the first Identification information of the terminal and identification information of the second terminal;

And, according to the identifier information of the second terminal, when the instant message that the second terminal communicates with the third terminal is received, the instant message is copied;

And transmitting, according to the identification information of the first terminal, the copied instant message to the first terminal.

Further, the application stored by the memory 730 further includes instructions that can be used to cause the processor 720 to perform the following process:

And receiving, by the second terminal, a subscription authorization message, where the subscription authorization message includes an authorization rule, where the authorization rule includes identifier information of a terminal that is authorized to subscribe to the second terminal service, and identifier information of the second terminal;

Determining whether the identifier information of the first terminal is included in the identifier information of the terminal included in the authorization rule;

If the identifier information of the first terminal is included in the identifier information of the terminal, determining that the first terminal is a terminal that is authorized to subscribe to the second terminal service;

Further, the application stored by the memory 730 can be used to cause the processor 720 to execute an instruction to perform the copy processing process of the instant message when receiving the instant message that the second terminal communicates with the third terminal. Instructions for performing the following procedures:

According to the authorization rule, when it is determined that the second terminal authorizes the first terminal to subscribe to the service of the second terminal, the instant message is copied.

Further, the first service subscription rule further includes indication information for indicating an instant message subscribed to or received by the second terminal;

If it is determined that the first terminal subscribes to the instant message sent by the second terminal, the instant message sent by the second terminal to the third terminal is copied;

If it is determined that the first terminal subscribes to the instant message received by the second terminal, the instant message sent by the third terminal received by the second terminal is copied.

Receiving, by the storage device, a second subscription message that the storage device subscribes to the service of the terminal received by the device, the second subscription message includes a second service subscription rule, and the second service subscription rule includes the The identification information of the terminal subscribed by the storage device and the identification information of the storage device;

And, according to the identifier information of the terminal, when the instant message that the terminal communicates with another terminal is received, the instant message is copied and processed;

And transmitting, according to the identification information of the storage device, the copied instant message to the storage device, so that the storage device stores the copied instant message.

Therefore, by applying the message server provided by the embodiment of the present invention, the message server determines, according to the first service subscription rule sent by the first terminal, that the first terminal subscribes to the service of the second terminal, and receives the second terminal and the third terminal. When the terminal performs an instant message for communication, the instant message is processed, and the copied instant message is sent to the first terminal. Because the message server copies and sends the instant message, the problem that the binding method of the prior art solution is rigid and inflexible is unfavorable, which is not conducive to the popularization of the solution. The solution provided by the invention reduces the extra workload of the administrator, so that the message server can no longer flexibly process the instant message according to the binding of the manager.

Embodiment 6

In addition, the terminal provided by the fourth embodiment of the present invention may be implemented as follows. The method for processing an instant message in the foregoing embodiment of the present invention is implemented. As shown in FIG. 8, the terminal includes: a network interface 810, and processing. 820 and memory 830. System bus 840 is used to connect network interface 810, processor 820, and memory 830.

The network interface 810 is for interactive communication with a message server.

Memory 830 can be a persistent storage, such as a hard drive and flash memory, and memory 830 is used to store applications, which include instructions that can be used to cause processor 820 to access and execute the following instructions:

Generating a subscription message for the terminal to subscribe to the service of the first terminal;

Sending the subscription message to a message server;

Receiving, by the message server, an instant message that is received by the message server that is sent by the message server according to the subscription message to communicate with the second terminal.

Further, the subscription message further includes indication information for indicating an instant message subscribed to or received by the first terminal;

Further, the application stored by the memory 830 can be used to cause the processor 820 to perform communication with the second terminal received by the message server that is received by the message server according to the subscription message. The instructions of the instant messaging process are specifically instructions that perform the following process:

Receiving, by the message server, the instant message sent by the first terminal that is sent by the message server according to the indication information, or

Therefore, by applying the terminal provided by the embodiment of the present invention, the message server determines, according to the service subscription rule sent by the terminal, the terminal to subscribe to the service of the first terminal, and when receiving the instant message that the first terminal communicates with the second terminal, The instant message is processed to send the copied instant message to the terminal. Because the message server copies and sends the instant message, the problem that the binding method of the prior art solution is rigid and inflexible is unfavorable, which is not conducive to the popularization of the solution. The solution provided by the invention reduces the extra workload of the administrator, so that the message server can no longer flexibly process the instant message according to the binding of the manager.

Example 7

Correspondingly, the seventh embodiment of the present invention further provides a system for processing an instant message. As shown in FIG. 9, the system includes a message server provided by Embodiment 3 of the present invention and a terminal provided by Embodiment 4 of the present invention;

Or the system includes: the message server provided in Embodiment 5 of the present invention and the terminal provided in Embodiment 6 of the present invention.

Further, the system further includes: a subscribed terminal, where the subscribed terminal is specifically a terminal that is subscribed to by the terminal.

In the embodiment of the present invention, the terminal and the subscribed terminal may be specifically a PC, a smart phone, and a PAD. and many more.

Therefore, by applying the system for processing an instant message provided by the embodiment of the present invention, the message server determines, according to the first service subscription rule sent by the terminal, the terminal subscribes to the service of the subscribed terminal, and receives the subscribed terminal and another terminal. When an instant message is communicated, the instant message is processed to send the copied instant message to the terminal. Because the message server copies and sends the instant message, the problem that the binding method of the prior art solution is rigid and inflexible is unfavorable, which is not conducive to the popularization of the solution. The solution provided by the invention reduces the extra workload of the administrator, so that the message server can no longer flexibly process the instant message according to the binding of the manager.

A person skilled in the art should further appreciate that the elements and algorithm steps of the various examples described in connection with the embodiments disclosed herein can be implemented in electronic hardware, computer software, or a combination of both, in order to clearly illustrate hardware and software. Interchangeability, the composition and steps of the various examples have been generally described in terms of function in the above description. Whether these functions are performed in hardware or software depends on the specific application and design constraints of the solution. A person skilled in the art can use different methods for implementing the described functions for each particular application, but such implementation should not be considered to be beyond the scope of the present invention.

The steps of a method or algorithm described in connection with the embodiments disclosed herein can be implemented in hardware, a software module executed by a processor, or a combination of both. The software module can be placed in random access memory (RAM), memory, read only memory (ROM), electrically programmable ROM, electrically erasable programmable ROM, registers, hard disk, removable disk, CD-ROM, or technical field. Any other form of storage medium known.

The specific embodiments of the present invention have been described in detail with reference to the preferred embodiments of the present invention. All modifications, equivalent substitutions, improvements, etc., made within the spirit and scope of the invention are intended to be included within the scope of the invention.

Claims

A method for processing an instant message, the method comprising:

Receiving, by the first terminal, a first subscription message that is subscribed by the first terminal to the service of the second terminal, where the first subscription message includes a first service subscription rule, and the first service subscription rule includes the Identification information of the first terminal and identification information of the second terminal;

And the message server performs the copy processing on the instant message when receiving the instant message that the second terminal communicates with the third terminal according to the identifier information of the second terminal;

And the message server sends the copied instant message to the first terminal according to the identifier information of the first terminal.
The method for processing an instant message according to claim 1, wherein the message server includes: before receiving, by the first terminal, the first subscription message that the first terminal subscribes to the service of the second terminal:

Receiving, by the message server, a subscription authorization message sent by the second terminal, where the subscription authorization message includes an authorization rule, where the authorization rule includes identifier information of a terminal authorized to subscribe to the second terminal service, and the second terminal Identification information;

After receiving the first subscription message that the first terminal sends the service of the second terminal to the second terminal, the message server further includes:

Determining, by the message server, the identifier information of the first terminal in the identifier information of the terminal included in the authorization rule;

If the identifier information of the first terminal is included in the identifier information of the terminal, the message server determines that the first terminal is a terminal that is authorized to subscribe to the second terminal service;

When the message server receives the instant message that the second terminal communicates with the third terminal, the copying the instant message specifically includes:

And the message server performs a copy process on the instant message when determining that the second terminal authorizes the first terminal to subscribe to the service of the second terminal according to the authorization rule.
The method of processing an instant message according to claim 1, wherein said first The service subscription rule further includes indication information for indicating an instant message subscribed to or received by the second terminal;

After receiving the first subscription message that the first terminal sends the service of the second terminal to the second terminal, the message server further includes:

Determining, according to the indication information, that the first terminal subscribes to an instant message sent by the second terminal or an instant message received by the second terminal;

When the message server receives the instant message that the second terminal communicates with the third terminal, the copying the instant message specifically includes:

If the message server determines that the first terminal subscribes to the instant message sent by the second terminal, the message server performs a copy process on the instant message sent by the second terminal to the third terminal;

If the message server determines that the first terminal subscribes to the instant message received by the second terminal, the message server performs a copy process on the instant message sent by the third terminal received by the second terminal.
The method of processing an instant message according to claim 1, wherein the method further comprises:

Receiving, by the message server, a second subscription message that is sent by the storage device to subscribe to the service of the terminal that is received by the message server, where the second subscription message includes a second service subscription rule, the second service The subscription rule includes the identification information of the terminal subscribed by the storage device and the identification information of the storage device;

And the message server performs the copy processing on the instant message when receiving the instant message that the terminal communicates with another terminal according to the identifier information of the terminal;

And according to the identifier information of the storage device, the message server sends the copied instant message to the storage device, so that the storage device stores the copied instant message.
A method for processing an instant message, the method comprising:

The first terminal generates a subscription for the first terminal to subscribe to the service of the second terminal interest;

Sending, by the first terminal, the subscription message to a message server;

The first terminal receives an instant message that the second server receives communication with the third terminal that is received by the message server that is sent by the message server according to the subscription message.
The method for processing an instant message according to claim 5, wherein the subscription message further includes indication information for indicating an instant message subscribed to or received by the second terminal;

The indication information is used to enable the message server to determine that the first terminal subscribes to an instant message sent by the second terminal or an instant message received by the second terminal;

Receiving, by the first terminal, the instant message that the second terminal communicates with the third terminal that is received by the message server that is sent by the message server according to the subscription message includes:

Receiving, by the first terminal, an instant message sent by the second terminal that is sent by the message server according to the indication information, or

The first terminal receives an instant message received by the second terminal that is received by the message server that is sent by the message server according to the indication information.
A message server, characterized in that the message server comprises:

a receiving unit, configured to receive a first subscription message that is sent by the first terminal to subscribe to a service of the second terminal, where the first subscription message includes a first service subscription rule, and the first service subscription rule Including the identification information of the first terminal and the identification information of the second terminal, and transmitting the identification information of the first terminal to the sending unit, and transmitting the identification information of the second terminal to the copying unit;

a copying unit, configured to receive, by the receiving unit, identifier information of the second terminal, according to the identifier information of the second terminal, when receiving an instant message that the second terminal communicates with the third terminal, The instant message is copied;

And a sending unit, configured to receive the identifier information of the first terminal from the receiving unit, and send the copied instant message to the first terminal according to the identifier information of the first terminal.
The message server according to claim 7, wherein the receiving unit is further configured to receive a subscription authorization message sent by the second terminal, where the subscription authorization message includes an authorization rule, and the authorization rule includes being authorized And the identifier information of the terminal that subscribes to the second terminal service and the identifier information of the second terminal;

The message server further includes: a determining unit, configured to determine whether the identifier information of the first terminal is included in the identifier information of the terminal included in the authorization rule;

a first determining unit, configured to: if the identifier information of the first terminal is included in the identifier information of the terminal, determine that the first terminal is a terminal that is authorized to subscribe to the second terminal service;

The copying unit is configured to perform a copy process on the instant message when determining that the second terminal authorizes the first terminal to subscribe to the service of the second terminal according to the service authorization rule.
The message server according to claim 7, wherein the first service subscription rule received by the receiving unit further comprises indication information for indicating an instant message subscribed to or received by the second terminal;

The message server further includes: a second determining unit, configured to determine, according to the indication information, that the first terminal subscribes to an instant message sent by the second terminal or an instant message received by the second terminal;

The copying unit is specifically configured to: when the second determining unit determines that the first terminal subscribes to an instant message sent by the second terminal, send the second terminal to the third terminal The message is copied;

When the second determining unit determines that the first terminal subscribes to the instant message received by the second terminal, the instant message sent by the third terminal received by the second terminal is copied.
The message server according to claim 7, wherein the receiving unit is further configured to receive, by the storage device, a second subscription message that the storage device subscribes to a service of the terminal in the message server, where The second subscription message includes a second service subscription rule, the The second service subscription rule includes the identifier information of the terminal subscribed by the storage device and the identifier information of the storage device;

The copying unit is further configured to: when receiving the instant message that the terminal communicates with another terminal, according to the identifier information of the terminal, performing the copy processing on the instant message;

The sending unit is further configured to send the copied instant message to the storage device according to the identifier information of the storage device, so that the storage device stores the copied instant message.
A terminal, wherein the terminal comprises:

a subscription unit, configured to generate a subscription message for the first terminal to subscribe to the service of the second terminal, and transmit the subscription message to the sending unit;

a sending unit, configured to receive the subscription message from the subscription unit, and send the subscription message to a message server;

And a receiving unit, configured to receive an instant message that the second server receives communication with the third terminal that is received by the message server that is sent by the message server according to the subscription message.
The terminal according to claim 11, wherein the subscription message generated by the subscription unit further includes indication information for instructing to subscribe to an instant message sent or received by the first terminal;

The indication information is used to enable the message server to determine that the terminal subscribes to an instant message sent by the first terminal or an instant message received by the first terminal;

The receiving unit is specifically configured to: receive an instant message sent by the first terminal that is sent by the message server according to the indication information, or

Receiving an instant message received by the first terminal received by the message server sent by the message server according to the indication information.
A system for processing an instant message, characterized in that the system comprises: a message server according to any one of claims 7 to 10 and a terminal according to any one of claims 11 to 12. .
The system for processing an instant message according to claim 13, wherein the system further comprises: a subscribed terminal, wherein the subscribed terminal is specifically a terminal that subscribes to a service by the terminal.