WO2014178364A1

WO2014178364A1 - System, program, and method for message transceiving assistance

Info

Publication number: WO2014178364A1
Application number: PCT/JP2014/061830
Authority: WO
Inventors: 寛倉岡; ダニエルブラキン
Original assignee: グリー株式会社
Priority date: 2013-05-02
Filing date: 2014-04-28
Publication date: 2014-11-06
Also published as: JP2014219767A; JP5909459B2

Abstract

A system for message transceiving assistance comprises a message processing unit which is configured to transmit and receive messages via a network. The message processing unit further comprises a content view unit which acquires content from a resource which manages the content and displays same, sharing units which specify resource information of the acquired content for which sharing is indicated, and a conversation view unit which transmits a message containing the resource information.

Description

System, program and method for supporting transmission / reception of messages

The present invention relates to a technique for transmitting and receiving messages using an information processing terminal.

Today, a chat service using a computer terminal such as a smartphone is provided. See, for example, Non-Patent Documents 1 and 2. In this chat service, users communicate messages between each other in real time. Specifically, the user has a conversation, that is, chatting, by exchanging messages with the user registered in the group. In this chat service, users communicate with each other using text or a designed illustration called “sticker”.

<Technologies for realizing seamless message exchange in such chat services are being studied. See, for example, US Pat. In the technique described in this document, a transmission destination and a message to be transmitted to the transmission destination are accepted. A communication method is selected from one or more communication methods registered in the memory with respect to the accepted transmission destination according to information indicating the priority order. A message is transmitted to the transmission destination by this communication method.

Japanese Patent No. 5175402 (first page, FIG. 1)

When using such a chat service, text and stickers may not be sufficient for smooth communication between users. For example, various contents are disclosed on the Internet. When such content is a topic for the user, the user can communicate with each other accurately by sharing information on the content itself. However, when sharing such content information, the user needs to import information related to the resource that manages the content (resource information, for example, the URL of the resource) into a message on the chat service. Furthermore, since it is difficult to grasp the content contents only from the resource information, it may be difficult to realize smooth communication between users using the resource information.

An object of the present invention is to provide a system, a program, and a method for supporting transmission and reception of messages in order to facilitate smooth communication using various contents.

In one aspect, a system for supporting message transmission / reception is provided. The system includes a message processing unit configured to send and receive messages via a network. The message processing unit acquires a content from a resource that manages the content and displays the content, a sharing unit that specifies resource information of the content instructed to be shared among the acquired content, and the resource information A conversation view unit for transmitting a message including

In another aspect, a method for supporting message transmission / reception using a message transmission / reception support system is provided. The message transmission / reception support system includes a message processing unit configured to transmit / receive a message via a network. In the method, the message processing unit acquires and displays content from a resource for managing content, specifies resource information of content instructed to be shared among the acquired content, and the resource Sending a message containing information.

In yet another aspect, a non-transitory computer readable medium storing a program for executing a method for supporting transmission / reception of a message using a message transmission / reception support system is provided. The message transmission / reception support system includes a message processing unit configured to transmit / receive a message via a network. When the program is executed, the message processing unit acquires a content from a resource for managing the content and displays the content, and sharing that specifies resource information of the content instructed to be shared among the acquired content And a conversation view unit that transmits a message including the resource information.

Schematic which shows the system of this embodiment. The figure explaining the screen transition of the user terminal in the system of FIG. The figure explaining the example of a screen in the screen transition of FIG. The figure explaining the screen transition of the other user terminal in the system of FIG. The figure explaining the example of a screen in the screen transition of FIG. The figure explaining the process sequence in the system of FIG.

Hereinafter, an embodiment of a system for supporting message transmission / reception will be described with reference to FIGS. In this embodiment, the case where it applies to the chat service which transmits / receives a message between the user terminals of a some client is assumed.

As shown in FIG. 1, in the system of the present embodiment, an external site 10, a user terminal 20, a chat server 30, and an external social media server 40 are used. The external site 10, the user terminal 20, the chat server 30, and the external social media server 40 are connected via a network such as the Internet.

The external site 10 is a server computer that provides various resources on the Internet or the like. As the external site 10, various content resources such as a moving image site providing moving images and a news site providing news can be used.

The user terminal 20 is a computer terminal (information processing terminal) of a chat service user, such as a smartphone. When using the chat service for the first time, the user uses the user terminal 20 to access the chat server 30 to download and install the chat application program.

The user terminal 20 includes a control unit including a CPU, RAM, ROM, and the like, a memory for storing data, and an input / output unit for various information. This control unit functions as the chat unit 21 by executing the chat application program. In the present embodiment, a touch panel display is used as the input / output unit. The user terminal 20 includes a position information acquisition unit using GPS (Global Positioning System), a camera unit for taking pictures, and a microphone unit for collecting sound.

The chat unit 21 functions as a message processing unit. The chat unit 21 includes a conversation view unit 210, a message storage unit 220, a chat destination management unit 230, a content view unit 240, an internal sharing unit 250, and an external sharing unit 260.

The conversation view unit 210 outputs messages transmitted and received in the chat service to the timeline screen displayed on the touch panel display. The conversation view unit 210 includes a transmission processing unit 211, a reception processing unit 212, and a content acquisition unit 213.

The transmission processing unit 211 displays a message input via the touch panel display as a message from the user of the user terminal 20, that is, as a message from the user, and transmits the message to the chat server 30.

The reception processing unit 212 outputs the message acquired from the chat server 30 to the touch panel display as a message from another person such as a message from a user of another user terminal.
When the message output from the conversation view unit 210 includes resource information, the content acquisition unit 213 acquires content and summary information (digest) using the resource information. For example, the content acquisition unit 213 specifies the external site 10 based on the resource information, and acquires a content digest from the external site 10. The conversation view unit 210 outputs a message including the digest acquired by the content acquisition unit 213 to the touch panel display.

The message storage unit 220 records messages transmitted and received using the chat service.
The chat destination management unit 230 records information regarding the chat group to which the user of the user terminal 20 belongs and the contact address designated on the user terminal 20. The user of the user terminal 20 can send and receive messages between participating users and contact users of this chat group.

The content view unit 240 displays content acquired from various resources. The content view unit 240 includes an aggregator 241. The aggregator 241 acquires various resources from the external site 10 and displays a list on the touch panel display.

The internal sharing unit 250 shares content acquired by the user terminal 20 within a chat group that uses the chat service and with a contact user. The content to be shared includes content acquired from the external site 10 or the like, content in resources in the user terminal 20, and content acquired from other users and contact users belonging to the chat group.

The external sharing unit 260 shares content acquired by the user terminal 20 on external social media. Also in the case of this external sharing, the shared content includes content acquired from the external site 10 and the like, content in the resources in the user terminal 20, and other users belonging to the chat group and contact users. Content. The external sharing unit 260 holds data related to an access destination when accessing the external social media server 40, necessary user login authentication information (user ID, password), and the like.

The chat server 30 is a computer system that provides and manages a chat service for the user terminal 20. The chat server 30 includes a chat management unit 31 including a CPU, a RAM, a ROM, and the like, and a message storage unit 32. Furthermore, the chat server 30 includes a user management unit (not shown).

The chat management unit 31 acquires a message from each user terminal 20 and records it in the message storage unit 32. The chat management unit 31 transmits the message to the other user terminals 20 belonging to the chat group or the contact information.

The message storage unit 32 records the message acquired from each user terminal 20 in association with the sender information and chat group information.
The user management unit manages information on chat service users and chat groups.

The external social media server 40 is a server computer that provides a known social media service. As social media, for example, Facebook (registered trademark), twitter (registered trademark), or the like can be used.

[Screen transition]
Next, screen transition when using the chat service will be described with reference to FIG.
When sending and receiving messages using the chat service, a chat application program is started on the user terminal 20 of a client (for example, client A shown in FIG. 1).

In this case, as shown in FIG. 2, the chat destination management unit 230 outputs the chat destination list screen 500 to the touch panel display. The chat destination list screen 500 displays a list of chat groups and contacts to which the user belongs.

When a chat group or a contact is specified on the chat destination list screen 500, the conversation view unit 210 of the chat unit 21 outputs the timeline screen 510 to the touch panel display.

When generating a message, the conversation view unit 210 outputs a text input screen 520 and a sticker selection screen 521 on the touch panel display. The conversation view unit 210 outputs a software keyboard on the text input screen 520. The user can use the software keyboard to generate a message composed of text. The conversation view unit 210 displays various illustration (sticker) candidates on the sticker selection screen 521. By selecting a sticker to be used as a message from among the sticker candidates, the user can generate, for example, a message expressing various emotions and feelings with illustrations.

Further, the user can include various contents in the message.
For example, when the user includes content published on the external site 10 in the message, the content view unit 240 of the chat unit 21 displays the external site screen 530 on the touch panel display.

When using contents published on the external site 10, an aggregate screen 540 that displays these contents in an integrated manner can also be used. In this case, the aggregator 241 of the content view unit 240 displays the aggregate screen 540 on the touch panel display. The aggregate screen 540 includes a list of a plurality of contents acquired from a plurality of external sites 10. The user can also select content via the aggregate screen 540 and confirm the selected content on the external site screen 530.

The user can also include location information in the message. In this case, the content view unit 240 displays the position information screen 550A on the touch panel display. Here, the user terminal 20 specifies the current position using a position information acquisition unit using GPS or the like, and displays the specified current position on the map in the position information screen 550A.

The user can also include the captured image in the message. In this case, the content view unit 240 displays the camera shooting screen 550B on the touch panel display. Here, the user terminal 20 generates a captured image by the camera unit or the like, and displays the captured image on the camera capturing screen 550B. Note that the user terminal 20 can also display an image stored in an album in the user terminal 20 instead of a captured image. Furthermore, the user may decorate these images with stickers or text.

The user can use not only the position information and the captured image but also the voice (voice data) input to the user terminal as the content. In this case, the user terminal 20 uses an audio file for audio acquired by the microphone unit or the like.

When the content to be included in the message is specified using the external site screen 530 or the aggregate screen 540, the internal sharing unit 250 of the chat unit 21 displays the chat destination list screen on the touch panel display in order to specify the content sharing destination. 560 is displayed. On the chat destination list screen 560, the user designates a chat group and a contact to share content. When the sharing destination is designated, the internal sharing unit 250 displays a content sharing confirmation screen 570 on the touch panel display. On the content sharing confirmation screen 570, the user inputs for confirmation whether or not the content can be shared.

When the user inputs “Shareable” on the content sharing confirmation screen 570, the conversation view unit 210 outputs a message including the content on the timeline screen 580. Here, when the content is the content of the external site 10 specified by the external site screen 530 and the aggregate screen 540, the conversation view unit 210 includes the digest of this content in the message.

When the user specifies content to be included in the message on the position information screen 550A or the camera photographing screen 550B, the conversation view unit 210 outputs a message including the content on the timeline screen 580. When the content is the position information specified on the position information screen 550A, the conversation view unit 210 includes the position information for displaying the current position on the map of the chat unit 21 in the message. When the content is a photographed image designated on the camera photographing screen 550B, the conversation view unit 210 includes a digest or part of the photographed image of the chat unit 21 in the message.

These contents can be shared on external social media. Furthermore, content included in messages on the timeline screen 580 can also be shared on external social media. In this case, the external sharing unit 260 of the chat unit 21 displays the social media sharing screen 590 on the touch panel display. The user posts content on the social media sharing screen 590. The external sharing unit 260 accesses the external social media server 40 and transmits a message including the content to the external social media server 40.

Hereinafter, a specific configuration of some screens will be described with reference to FIG. In FIG. 3, it is assumed that content is shared within the chat service. Description of the content sharing procedure in the external social media service is omitted.

On the timeline screen 510, messages transmitted by the user and messages acquired from the other user are displayed in time series. On the timeline screen 510, the message of the other person is displayed on the left side, and the message of the other person is displayed on the right side.

When content published on the external site 10 is shared, an external site screen 530 for displaying the content is used. On the external site screen 530, a share button 531 for sharing content within the chat service is displayed. The user specifies content to be shared by selecting the share button 531.

The user can also use the aggregate screen 540 to designate content published on the external site 10 as content to be shared. On this aggregate screen 540, a list of various contents acquired from a plurality of external sites 10 and a share button 541 for sharing each content within the chat service are displayed. The user selects content to be shared by selecting the share button 541.

When the user selects the

share button

531 or 541, a chat destination list screen 560 for designating a chat group or a contact to share the corresponding content is displayed. When the user designates a sharing destination on the chat destination list screen 560, a message 581 is output on the timeline screen 580 after the content sharing confirmation screen 570 is displayed. This message 581 includes a digest of the selected content.

Next, transition of screens displayed on other user terminals 20 belonging to the chat group will be described with reference to FIG.
In the user terminal 20 of another client (for example, client B shown in FIG. 1) who is performing chatting, the conversation view unit 210 outputs a timeline screen 610 to the touch panel display. The conversation view unit 210 outputs a message acquired from the user terminal 20 of the other client to the timeline screen 610. Here, when the message includes resource information, the content acquisition unit 213 acquires the digest of the content from the external site 10 and includes it in the message on the timeline screen 610.

When the user inputs a content display instruction in this message, the content acquisition unit 213 acquires the content from the external site 10 using the resource information. The content view unit 240 outputs a content display screen 620 on the touch panel display. In this case, on the content display screen 620, the content for which output is possible is displayed.

The user can share the content displayed on the content display screen 620 with other users. In this case, the user specifies a sharing destination on the content display screen 620. The sharing destination may be another chat group or an external social media.

When the sharing destination is another chat group, the internal sharing unit 250 outputs the chat destination list screen 630 using the chat destination management unit 230.
When the sharing destination is specified on chat destination list screen 630, internal sharing unit 250 outputs content sharing confirmation screen 640 on the touch panel display. On the content sharing confirmation screen 640, the user inputs for confirmation whether or not the content can be shared.

When the shareable input is input on the content sharing confirmation screen 640, the conversation view unit 210 outputs a message including the content on the timeline screen 650 of the sharing destination.

On the other hand, when the sharing destination designated via the content display screen 620 is external social media, the external sharing unit 260 outputs the posting screen 660 on the touch panel display. The user can post to social media via the posting screen 660. The external sharing unit 260 accesses the external social media server 40 and transmits a message including content to the external social media server 40.

Hereinafter, a specific configuration of some screens will be described with reference to FIG.
A message 601 is output on the timeline screen 610. This message 601 includes a digest of the selected content.

When the message 601 is selected on the timeline screen 610, the content display screen 620 is output. This content display screen 620 includes a sharing setting field 621. In the sharing setting column 621, an icon of a sharing destination candidate is output. Here, external social media (Facebook (registered trademark), twitter (registered trademark), indicated as “FB” and “TW” in the drawing, respectively) and other chat groups can be selected as sharing destinations. .

When the user selects another chat group, a chat destination list screen 630 for designating a sharing destination chat group is output.
On the other hand, when the user selects external social media (for example, Facebook (registered trademark)), a posting screen 660 for posting to the social media is output.

Next, a scene where the chat service is used will be described with reference to FIG. Here, it is assumed that the client A transmits a message including content to the client B, and the client B shares the content acquired from the client A with the client C.

First, in the client A, the chat unit 21 of the user terminal 20 executes an acquisition process for acquiring content from a plurality of resources (step S1-1). Specifically, the aggregator 241 of the chat unit 21 (specifically, the content view unit 240) acquires various contents from the external site 10.

Next, the chat unit 21 executes an aggregation process (step S1-2). Specifically, the aggregator 241 generates the aggregate screen 540 by collecting the acquired various contents. The content view unit 240 displays the generated aggregate screen 540 on the touch panel display.

Next, the chat unit 21 executes content selection processing (step S1-3). Specifically, content to be shared is specified from the content displayed on the aggregate screen 540. In this case, the internal sharing unit 250 displays a content sharing confirmation screen 570 on the touch panel display.

Next, the chat unit 21 executes message display processing (step S1-4). Specifically, when sharing confirmation is input, the conversation view unit 210 records a message in the message storage unit 220. Furthermore, the conversation view unit 210 uses the content acquisition unit 213 to acquire a content digest from the external site 10. As the digest, data cached in a server such as the chat server 30 can be used. The conversation view unit 210 displays a message including a digest on the timeline screen.

Next, the chat unit 21 executes message transmission processing (step S1-5). Specifically, the transmission processing unit 211 transmits a message to the chat server 30. This message includes an identifier that identifies speaker information, content data type, resource information, chat group, and the like. Here, the data type is information for specifying the type of data such as text, image, position information, camera image, and voice.

Next, in the client B, the chat unit 21 of the user terminal 20 executes a message reception process (step S2-1). Specifically, the chat management unit 31 of the chat server 30 registers the message acquired from the user terminal 20 of the client A in the message storage unit 32. The chat management unit 31 transmits the registered message to the user terminal 20 of the client B as another client belonging to the chat group. The user terminal 20 of the client B acquires a message from the chat server 30.

Next, the chat unit 21 executes a determination process for determining whether or not the acquired message is a message about external content (step S2-2). Specifically, the reception processing unit 212 determines whether the acquired message is a message about external content based on the data type of the acquired message.

If it is determined that the acquired message is a message about external content (“YES” in step S2-2), the chat unit 21 executes external content acquisition processing (step S2-3). Specifically, the conversation view unit 210 uses the content acquisition unit 213 to acquire a digest from the external site 10 based on the resource information.

On the other hand, if it is determined that the acquired message is not a message about the external content (“NO” in step S2-2), the chat unit 21 skips the external content acquisition process (step S2-3).

Next, the chat unit 21 executes message display processing (step S2-4). Specifically, conversation view unit 210 outputs the acquired message to timeline screen 600 of the touch panel display.

Next, the chat unit 21 executes content selection processing (step S2-5). Specifically, a message for confirming the content is specified in the message output on the timeline screen 600. In this case, the content view unit 240 acquires content from the external site 10 and outputs it to the touch panel display. Hereinafter, it is assumed that the client B shares the acquired content with users belonging to other chat groups or contact users.

Next, the chat unit 21 executes a sharing method selection process (step S2-6). Specifically, the internal sharing unit 250 uses the chat destination management unit 230 to output a chat destination list screen 630 including a chat group and contact information to which the user belongs to the touch panel display. In this chat destination list screen 630, a chat group or contact address of the sharing destination is designated. Here, it is assumed that the client C is designated as the sharing destination.

Next, the chat unit 21 executes a message display process as in step S1-4 (step S2-7).
Next, the chat unit 21 executes message transmission processing in the same manner as in step S1-5 (step S2-8).

In the client C that has received the message, the chat unit 21 of the user terminal 20 executes message reception processing in the same manner as in step S2-1 (step S3-1).
Next, as in step S2-2, the chat unit 21 executes a determination process for determining whether the message is a message about external content (step S3-2).

When it is determined that the message is a message about external content (“YES” in step S3-2), the chat unit 21 executes external content acquisition processing in the same manner as in step S2-3 (step S3). -3). On the other hand, when it is determined that the message is not a message about external content (in the case of “NO” in step S3-2), the chat unit 21 skips the external content acquisition process (step S3-3).

The chat unit 21 executes a message display process as in step S2-4 (step S3-4).
According to the above embodiment, the following advantages can be obtained.

(1) The chat unit 21 includes a conversation view unit 210, a message storage unit 220, a chat destination management unit 230, a content view unit 240, an internal sharing unit 250, and an external sharing unit 260. The content view unit 240 displays content acquired from various resources. The internal sharing unit 250 shares content acquired by the user terminal 20 within a chat group that uses the chat service and with a contact user. Thereby, the chat part 21 which functions by a chat application program can specify the content that the user desires to share, and can efficiently develop the content into a message. Accordingly, the content can be shared in the chat service while reducing the operation burden on the user.

(2) The external sharing unit 260 shares content acquired by the user terminal 20 on external social media. Thereby, the content acquired in the chat service can be shared in other social media services such as external social media.

(3) The content view unit 240 includes an aggregator 241. Thereby, the content acquired from a plurality of external resources can be shared with the contact user in the chat group or in the external social media service.

(4) The conversation view unit 210 of the chat unit 21 includes a content acquisition unit 213. When the message output from the conversation view unit 210 includes a data type, the content acquisition unit 213 acquires content and summary information (digest) using resource information. Thereby, the outline of the content can be grasped in the message displayed on the timeline screen.

In addition, you may change the said embodiment as follows.
In the above embodiment, the aggregator 241 acquires various resources from the external site 10. Here, the aggregator 241 may filter the content to be acquired. For example, the aggregator 241 holds a key for filtering, and acquires content filtered according to this key from each external site 10. Thereby, the filtered content can be provided.

Furthermore, the aggregator 241 may hold a different key for each client. In this case, a key corresponding to the client preference is specified in the user terminal 20, and the aggregator 241 holds the specified key. Thereby, the content according to the client can be provided. Furthermore, weighting can be given to the display by using, as a key, content information that the user often browses or attribute information regarding the shared content. By providing the key from the server, it is possible to use the tendency of content that other users often browse.

In the above embodiment, the content view unit 240 acquires content from the external site 10. Instead, the content view unit 240 may acquire content via the chat server 30. Thereby, the chat server 30 can grasp | ascertain the utilization condition of a content. Furthermore, complicated and expensive processing can be performed on the server side.

In the above embodiment, the content view unit 240 of the user terminal 20 includes the aggregator 241. The aggregator 241 acquires various resources from the external site 10 and displays a list on the touch panel display. This aggregator may be provided in a server such as the chat server 30. The aggregator may be provided in both the server and the client. When content is acquired from a plurality of external sites 10, the content acquisition interface (API) is different for each site, or there is a difference in the RSS specification that is a document format that easily summarizes update information of various websites. There are things to do. Even in such a situation, the chat server 30 can absorb this difference and provide the content after aggregation to each user terminal 20. Feeds from different sites can be combined and a chronological feed can be created. Furthermore, by providing an aggregator in the server, the processing burden and cost burden on the user terminal 20 can be reduced.

Further, an aggregator provided in the chat server 30 may filter the content. In this case as well, when realized on the server side and when realized on the client side, both may be combined.

Thereby, the chat server 30 can filter the content provided to the client. Furthermore, weighting may be given to the display by using, as a key, attribute information related to content that is frequently viewed by other users or content that is frequently shared. For example, the chat server 30 can create a ranking or recommendation (“recommendation”) according to the frequency and provide it to the user terminal 20.

Furthermore, content may be shared with all users of the chat service. In this case, the contents are introduced in order of ranking or in time series.
In the above embodiment, the message storage unit 220 of the user terminal 20 records messages transmitted and received using the chat service. Further, the message storage unit 32 of the chat server 30 records the message of each user terminal 20. The place where the message storage unit is provided is not limited to the user terminal 20 or the chat server 30, and may be provided in either one.

In the above embodiment, the content specified via the content view unit 240 is shared by the internal sharing unit 250 or the external sharing unit 260 in a chat or external social media. Here, the number of contents that can be shared at one time is not limited to one. For example, a plurality of contents may be designated for sharing at the same time. When sharing within a chat group or between contacts, a plurality of designated contents are expanded into a plurality of messages and transmitted. In addition, when a plurality of contents are shared on the external social media, the plurality of designated contents are divided and posted individually to the external social media server 40. Thereby, even when the transmission capacity of one time is limited in the message transmission to the chat service or the social media, the transmission can be divided into a plurality of times and a plurality of contents can be efficiently shared.

Furthermore, it may be shared by a plurality of chat groups, contacts, a plurality of social media, or a combination thereof. In this case, the chat part 21 produces | generates and transmits a message and posting data separately with respect to the chat group, contact address, and social media designated in the client. Thereby, a plurality of contents can be efficiently shared between a plurality of groups.

In the above embodiment, the content of the external site 10 is selected using the external site screen 530 and the aggregate screen 540. Here, on each display screen, content (for example, a moving image) provided from the external site 10 may be searched. In this case, an action bar for selecting content is provided on each display screen (for example, a timeline screen). The action bar holds information for accessing the external site 10 and includes a search key input field for searching for content on the external site 10. When a search key is input through the action bar, the external site 10 is accessed, content information corresponding to the search key is acquired, and a search result screen displaying a list of search results is output. For the content selected on the search result screen, the internal sharing unit 250 and the external sharing unit 260 perform the content sharing process. Thereby, content can be efficiently searched via each display screen.

Claims

A system for supporting transmission and reception of messages, the system comprising:
A message processing unit configured to send and receive messages over a network, the message processing unit comprising:
A content view section that acquires and displays content from resources that manage the content;
A sharing unit that identifies resource information of content instructed to be shared among the acquired content;
A conversation view unit for transmitting a message including the resource information.
The message processing unit
If the message includes resource information, based on the resource information, obtain summary information of the content,
The system of claim 1, further configured to display the summary information in a message.
3. The system according to claim 1, further comprising an aggregator that acquires content from a plurality of resources and displays the content collectively.
The sharing unit is connected to an external social media server, and the sharing unit is configured to transmit a message including the resource information to the social media server. The system according to any one of the above.
A method for supporting transmission / reception of a message using a message transmission / reception support system, wherein the message transmission / reception support system includes a message processing unit configured to transmit / receive a message via a network, and the method includes:
The message processing unit
Retrieving and displaying content from resources that manage content,
Identifying resource information of content instructed to share among the acquired content;
Sending a message containing said resource information.
A non-transitory computer-readable medium storing a program for executing a method for supporting message transmission / reception using a message transmission / reception support system, wherein the message transmission / reception support system transmits / receives a message via a network. A message processing unit configured as described above, and when executing the program,
The message processing unit
A content view section that acquires and displays content from resources that manage the content;
A sharing unit that identifies resource information of content instructed to be shared among the acquired content;
A conversation view unit for transmitting a message including the resource information;
A non-transitory computer-readable medium that functions as a computer.