WO2014153920A1

WO2014153920A1 - Monitoring method, device and short message central office

Info

Publication number: WO2014153920A1
Application number: PCT/CN2013/082131
Authority: WO
Inventors: 丁俊; 孙学真; 耿长剑; 李正祥
Original assignee: 中兴通讯股份有限公司
Priority date: 2013-03-29
Filing date: 2013-08-23
Publication date: 2014-10-02
Also published as: CN104080120B; CN104080120A

Abstract

A monitoring method, device and short message central office, the method comprising: receiving a first monitoring query request from a probe client forwarded by a probe server; and interacting with a target short message central office according to the first monitoring query request, to acquire the first monitoring result data of a service node in the target short-message central office.

Description

Monitoring method, device and short message center office

Technical field

The present invention relates to the field of storage technologies, and in particular, to a monitoring method, device, and short message center office.

Background technique

Due to the large number of SMS center users and the huge amount of information, operators generally adopt a division and treatment strategy to establish multiple sets of short message center equipment. Distributed deployment improves the efficiency of business processing, and it also brings problems such as inconsistent information and difficulty in centralized management.

With the increasingly fierce competition among major telecom operators, real-time system monitoring of services has become an essential function of short message centers. Through system monitoring, telecom operators can keep abreast of current system load conditions and short message service operations, real-time system scheduling, and provide the most accurate and fast data source for business analysis systems.

In order to facilitate management, operators divide the short message center into terminal launches ( ( Mobile Originated,

MO) Bureau, Application Originated (AO) Bureau. The MO office carries the short message service submitted by the mobile phone, and the AO office carries the short message service submitted by various gateways. There is a sharp contrast between these two types of business. In normal times, the business volume of the AO bureau is greater than that of the MO bureau, and the traffic volume of the holiday MO office is significantly higher than that of the AO bureau.

Each short message center site monitors its own system and cannot perform system monitoring across sites.

Summary of the invention

Embodiments of the present invention provide a monitoring method, a device, and a short message central office to implement system monitoring across short message center sites.

The embodiment of the present invention provides a monitoring method, where the first short message central office is provided with a probe client, a probe server, and a query control module, and the method is applied to the query control module, and the method includes: Receiving, by the probe server, the first monitoring query request from the probe client; and interacting with the target short message central office according to the first monitoring query request, acquiring the service node in the target short message central office First monitoring result data.

Optionally, the method further includes:

Determining whether a preset alarm threshold condition is established according to the first monitoring result data, obtaining a first determination result; and generating an alarm information when the first determination result is YES.

Optionally, the first monitoring result data of the service node in the target short message central office is obtained according to the first monitoring query request, and the data of the first short message center node is:

Determining, according to the first monitoring query request, the target short message central office point;

Sending, to the target short message center office, a second monitoring query request for the service node, so that the target short message central office can obtain and respond to the first monitoring according to the second monitoring query request Result data;

Receiving the first monitoring result data.

Optionally, the determining, according to the first monitoring query request, the target short message central office point includes:

Determining the service node according to the first monitoring query request;

Determining the target short message central office where the service node is located.

Optionally, the first monitoring query request includes a system parameter type, and the first monitoring result data belongs to the system parameter type;

And the first monitoring result data of the service node in the target short message central office is obtained according to the first monitoring query request, and the first monitoring result data of the service node in the target short message central office includes:

Parsing the system parameter type from the first monitoring query request;

Sending, to the target short message central office, a third monitoring query request for the system parameter type, so that the target short message central office can obtain and respond to the first according to the third monitoring query request. Monitoring result data;

Receiving the first monitoring result data. Optionally, the method further includes:

Receiving a fourth monitoring query request sent by the second short message center office;

And indicating, according to the fourth monitoring query request, the service node in the first short message central office to report the second monitoring result data;

Receiving and returning the second monitoring result data reported by the service node in the first short message central office.

The embodiment of the present invention further provides a monitoring device, wherein the first short message central office is provided with a probe client, a probe server, and a query control module, and the device is applied to the query control module, and the device includes:

a receiving module, configured to: receive a first monitoring query request from the probe client forwarded by the probe server; and

And an obtaining module, configured to: interact with the target short message central office according to the first monitoring query request, and acquire first monitoring result data of the service node in the target short message central office.

Optionally, the device further includes:

a judging module, configured to: determine, according to the first monitoring result data, whether a preset alarm threshold condition is met, and obtain a first judgment result;

And generating a module, configured to: when the first determination result is yes, generate alarm information. Optionally, the first acquiring module includes:

a determining unit, configured to: determine the target short message central office point according to the first monitoring query request;

a first sending unit, configured to: send a second monitoring query request for the service node to the target short message central office, so that the target short message central office can be requested according to the second monitoring query Obtaining and responding to the first monitoring result data;

The first receiving unit is configured to: receive the first monitoring result data.

Optionally, the determining unit includes:

a first determining subunit, configured to: determine the service node according to the first monitoring query request; and And a second determining subunit, configured to: determine the target short message central office where the service node is located.

The obtaining module includes:

a parsing unit, configured to: parse out the system parameter type from the first monitoring query request;

a second sending unit, configured to: send a third monitoring query request for the system parameter type to the target short message central office point, so that the target short message central office point can be according to the third monitoring query Requesting, obtaining and responding to the first monitoring result data;

a second receiving unit, configured to: receive the first monitoring result data. The embodiment of the invention further provides a short message central office, including the monitoring device described above. In the embodiment of the present invention, the monitoring result data of the service node in the target short message center point is obtained through the first short message central office point, thereby implementing system monitoring across the short message center office.

BRIEF abstract

1 is a flow chart showing the steps of a monitoring method according to an embodiment of the present invention;

2 is a schematic structural diagram of multi-office system monitoring according to a preferred embodiment of the present invention; and FIG. 3 is a flow chart showing multi-office system monitoring according to a preferred embodiment of the present invention.

Preferred embodiment of the invention

The embodiments of the present invention will be described in detail below with reference to the accompanying drawings. It should be noted that, in the case of non-conflict, the features in the embodiments and the embodiments in the present application may be arbitrarily combined with each other.

The embodiment of the present invention provides a monitoring method. The first short message central office is provided with a probe client, a probe server, and a query control module. The method is used to query a control module, and the method includes the following steps:

Step 101: Receive a first monitoring query request from a probe client forwarded by the probe server. Step 102: Perform, according to the first monitoring query request, interact with a target short message central office to obtain first monitoring result data of the service node in the target short message central office.

It can be seen that, through the foregoing manner, the monitoring result data of the service node in the central short message center of the target short message is obtained through the first short message central office point, thereby implementing system monitoring across the short message center office.

The probe client instance can be a probe web page (WEB) client (CLIENT). The target short message center site may be one or more. The target short message central office does not include the first short message central office.

The service node may be all the service nodes in the target short message central office.

The target short message central office point may be a short message central office point preset in the query control module, and the first monitoring query request may be only a trigger message, so that the query control module receives the trigger After the message, the first monitoring result data may be acquired by interacting with the short message center site preset in the self. Or,

The first monitoring query request may include an identifier of the target short message central office point, and the interaction with the target short message central office point according to the first monitoring query request, acquiring the target short message central office point The first monitoring result data of the internal service node may include:

And parsing the identifier of the target short message center site from the first monitoring query request; and interacting with the target short message center site according to the identifier of the target short message center site, acquiring the first monitoring Result data.

In addition, the service node may also be part of the service node in the target short message central office.

The query control module may pre-record a mapping relationship between the plurality of service node identifiers and the plurality of short message center office site identifiers, where the first monitoring query request may include the service node identifier, The first monitoring query request, the interaction with the target short message center office, and the obtaining the first monitoring result data of the service node in the target short message central office may include: parsing the service from the first monitoring query request Determining, according to the service node identifier and the mapping relationship, an identifier of the target short message central office point; and determining the identifier of the target short message central office point and the target short message central office point Interacting, obtaining the first monitoring result Data. or,

The first monitoring query request may include an identifier of the target short message central office point and a service node identifier in each target short message central office point of the target short message central office point, where the And the first monitoring result data of the service node in the target short message center site may be:

And parsing, from the first monitoring query request, an identifier of the target short message central office point and a service node identifier in each target short message central office point of the target short message central office point;

And acquiring, according to the identifier of the target short message center site and the service node identifier of each target short message center site in the target short message center site, interacting with the target short message center site, acquiring the first Monitoring results data. The service node in the target short message central office includes the service node corresponding to the service node identifier in each target short message central office.

The first monitoring result data includes short message traffic, system status or service resources, and the like. The short message traffic includes traffic data such as a mobile phone side call, a gateway side call, a mobile terminal terminated (MT), a gateway side call, or a regional MT. The system status includes operating system memory usage and central processing. Central Processing Unit (CPU) usage rate, etc.; Service resources include the utilization rate of various resources such as the asynchronous operation data area of the business processing module and the in-memory database.

In step 101, receiving the first monitoring query request may be implemented by using a transmission control protocol (TCP) communication with the probe server.

In step 102, the first monitoring result data of the service node in the target short message center point may be:

Sending, by the query control module that is set to the target short message center, the external monitoring query request, so that the query control module set by the target short message center site can instruct the service node according to the external office monitoring query request Reporting the first monitoring result data, and receiving and returning the first monitoring result data on the service node. In the embodiment of the present invention, it may be necessary to alert the operation and maintenance personnel in certain specific situations, so that the operation and maintenance personnel can respond appropriately in time.

The method may further include:

Determining, according to the first monitoring result data, whether a preset alarm threshold condition is established, and obtaining a first judgment result;

When the first determination result is YES, the alarm information is generated.

The determining, according to the first monitoring result data, whether a preset alarm threshold condition is met, and obtaining a first judgment result includes:

Determining whether the short message flow of the mobile phone side of the target short message central office is greater than a preset alarm threshold, and if yes, the first determination result is yes; or

Determining whether the current user capacity of the target short message center site is greater than a preset alarm threshold, and if yes, the first determination result is yes; or

Determining whether the sum of the gateway-side terminating short message traffic of the target short message central office point and the gateway-side terminating short message traffic of the first short message central office point is greater than a preset alarm threshold, and if so, Then the first judgment result is yes; or

Determining whether a sum of a memory usage rate of the target short message center site and a memory usage rate of the first short message center site is greater than a preset alarm threshold, and if yes, the first determination result is Yes.

The alarm for short message traffic is used to remind maintenance personnel to handle the corresponding message to prevent the message from being discarded due to excessive traffic, so as to avoid user complaints. The alarm for the system status indicates that the operating system is abnormal, and maintenance personnel need to process it in time.

In the embodiment of the present invention, the first monitoring result data of the service node in the target short message center point is obtained according to the first monitoring query request, and the first monitoring result data of the service node in the target short message center point may be:

Receiving the first monitoring result data.

Determining, according to the first monitoring query request, the target short message central office point may include: Determining the service node according to the first monitoring query request;

In the embodiment of the present invention, the first monitoring query request includes a system parameter type, and the first monitoring result data belongs to the system parameter type; and the first monitoring query request and the target short message central office according to the first monitoring query request Point interaction, obtaining the first monitoring result data of the service node in the target short message center site may include:

Parsing the system parameter type from the first monitoring query request;

Receiving the first monitoring result data.

In this way, the user can be queried for a specific type of monitoring result data.

In the embodiment of the present invention, the first short message central office can obtain the monitoring result data of the neighboring site according to the query request information sent by the probe server provided by the first short message, and the data is used for the operation and maintenance personnel. The first short message central office can also respond to the monitoring query request of the neighbor office.

The method may further include:

In the embodiment of the present invention, information interaction between query control modules set by different short message center sites may be implemented by using a TCP method.

Through the embodiments of the present invention, information sharing, centralized presentation, and unified management can be realized between multiple offices, and the service load of each office can be dynamically adjusted in real time and accurately, so as to avoid a burst of traffic and trigger a smash. Among them, multiple bureaus include several MO offices and several AO offices. Dynamic adjustments are made between the MO office and the AO office. In order to clarify the embodiments of the present invention, preferred embodiments of the embodiments of the present invention are given below. FIG. 2 is a schematic structural diagram of multi-office system monitoring according to the preferred embodiment. Referring to FIG. 2, three short message center stations A, B, and C are taken as an example. In the preferred embodiment, multi-office system monitoring is performed. The implementation can use the four-layer structure under the browser/server (B/S) architecture: CLIENT, probe server (PROBE_SERV), query control module (QCM) and service nodes (including Data processing node), wherein the data processing node is also called a database (DB) node. Each of the A, B, and C offices includes CLIENT, PROBE-SERV, QCM, and multiple service nodes (two service nodes SC_SERV 1 and SC_SERV 2 are shown in Figure 2). The dotted box indicates the Short Message Service Center (SMSC), and the SMSC also contains other internal processing sub-modules, which are omitted from the figure.

The probe WEB client is the requester of the multi-office traffic query, periodically initiates a traffic monitoring query request to the probe server, and presents the data received in the query. Through the probe WEB client, the system operation and maintenance personnel can select the target module for traffic monitoring: single-service module of the local office, all modules of the local office, and all modules of multiple offices; target data for monitoring can be selected: traffic flow data, system parameter information, region MT traffic data.

The probe server is responsible for interacting with the query control module to obtain the query result data and return it to the probe WEB client. The probe server is responsible for querying the acceptance and forwarding of the request and the result response; and sending a request message to the QCM based on the request of the probe WEB client.

The query control module is responsible for data collection, aggregation, and sorting of each service node, and the processed data is returned to the probe server or the external office QCM; here, the sorting includes: sorting according to the memory usage rate, according to the MO message traffic. Sorting, sorting based on total traffic of messages, and more. If the request message sent by the probe server received by the QCM of the local office indicates the external office service node, the local QCM requests the external office QCM to obtain and return the resource occupation and traffic information of the external office service node, and the resource occupied by the external office QCM is occupied. And the flow information is returned to the probe server; or, the local QCM obtains the resource occupation and traffic information from the relevant service node of the local office when the external office QCM requests the local QCM to request the resource occupation and traffic information of the relevant service node of the local office, and obtains the obtained result. Return to the foreign bureau QCM.

The query control module reads service traffic, system status, and service resource usage thresholds. When the value exceeds the threshold, send emails and text messages to system administrators, operations and maintenance personnel. Here, the service resource usage threshold can be read from the configuration station or the local configuration file. If it is read from the configuration table by the file, the read threshold is compared with the collected data. The system status refers to the operating system resource status (memory, CPU), which is part of the system parameters.

The service node, also known as the service processing node, is responsible for collecting the relevant original data and sending it to the query control module. The service node accepts the QCM monitoring request and reports the monitoring result data to the QCM.

The probe implements the following three levels of profiling:

1. View system parameters of a single service node in real time;

2. View the overall system parameters of all service modules in a single office in real time;

3. View the overall system parameters of all service modules in multiple offices in real time;

Among them, the system parameters include the following data:

1) operating system memory usage and CPU usage;

2) The service processing module asynchronously operates the usage rate of various resources such as the data area and the in-memory database; 3) the mobile phone side originating call, the gateway side originating call, the mobile phone side terminating call, and the gateway side terminating short message traffic.

The short message traffic system parameters of the MO office include a mobile phone side originating call, a mobile phone side terminating call, and a gateway side terminating short message traffic; the A 0 office short message traffic system parameters include a gateway side call, a mobile phone side call, and Short message traffic on the gateway side.

The first short message central office point may be any one of the A office, the B office, and the C office. The following is a case where the first short message center office is the A office. The process of system monitoring is introduced. The A Bureau is the Bureau, and the B Bureau and C Bureau are the external offices.

Referring to FIG. 3, the flow of the multi-office system monitoring of the preferred embodiment is described as follows:

The probe WEB client initiates a multi-system system monitoring request command to the probe server through the WEB interface.

The probe server accepts the probe WEB client request and forwards the system monitoring request to the QCM. If the user queries multiple traffic data, the probe server sends an UpLoadNotify event to the QCM. If the user queries multiple system monitoring data, the probe server sends an UpLoadMultiSystem event to the QCM. If the user queries the MT traffic data, the probe server sends an UpLoadMtFlow event to the QCM.

The QCM accepts the probe query request from the probe server, analyzes the session ID (Session ID) of the request packet and the target node, and the service thread.

If the same session ID and target node are not found in the query request list, the request keyword is inserted into the query request list, and the corresponding flag bit is set according to the event number, and the data pointer is pointed to the response data area according to the node; if the same is found The session ID and the target node update the query time and heartbeat of the request information. Wherein, according to the node pointing the data pointer to the response data area, the request structure defines a pointer to the query result data area corresponding to the request; the role of the node is to correlate the request and the response result, and quickly submit the query result. The function of updating the query time and the number of heartbeats is to determine whether the query request has been stopped. If the heartbeat number is less than a certain fixed value within a certain period of time, the query request is considered to have stopped.

The QCM forwards the monitoring query request to each service node of the local office and the node of the external office QCM.

Since there are multiple probes, the WEB client queries the same node data, so all query requests cannot be sent to the target node. In view of this, when the QCM accepts the probe query request from the probe server, the QCM saves the received query request to the request information data area.

The QCM periodically scans the request information data area and distributes the request message according to the target node. If the target node is a single node of the local office, the request message is sent to the target node; if the target node is the node 0 of the local office, the request message is sent to each service node, the local data node, and the global data processing node of the local office; For node 0 of node 0, the request message is sent to all services of the local office, data processing node, and external office QCM.

Among them, the QCM processes all requests every scan, sequentially acquires the requested target node, and sends a request message to the target node.

Each service node receives the monitoring request from the QCM, calculates the resource occupancy rate and traffic information, and sends the result to the QCM every second.

Each data processing node receives the probe server traffic monitoring request, and sends the usage information of the destination user table, the short message table, the global account opening information table, and the message ID mapping table to the QCM every second. The QCM collects and summarizes the system status, service resources, and traffic information of all service nodes of the local office, and sends monitoring result data to the probe server.

The QCM communicates with the external office QCM to collect and summarize external office system status, service resources, and traffic information.

The QCM analyzes the system status, service resources, and traffic data of the A, B, and/or C offices. If the preset threshold is exceeded, the alarm message and alarm message are sent to the administrator and operation and maintenance personnel.

The probe server accepts the monitoring result data, generates dynamic chart data and returns the probe WEB client, and saves the data to the file.

The probe WEB client initiates a multi-system system monitoring cancellation command to the probe server. The service module, QCM stops reporting, and the probe server stops drawing data.

The embodiment of the present invention further provides a monitoring device, where the first short message central office is provided with a probe client, a probe server, and a query control module, where the device is used to query a control module, and the device includes:

a receiving module, configured to receive a first monitoring query request from the probe client forwarded by the probe server; and

And an obtaining module, configured to interact with the target short message center office according to the first monitoring query request, to acquire first monitoring result data of the service node in the target short message central office.

In the embodiment of the present invention, the device may further include:

a determining module, configured to determine, according to the first monitoring result data, whether a preset alarm threshold condition is met, and obtain a first determination result;

And a generating module, configured to generate alarm information when the first determination result is yes.

In the embodiment of the present invention, the acquiring module may include:

a determining unit, configured to determine the target short message central office point according to the first monitoring query request; a first sending unit, configured to send, to the target short message central office, a second monitoring query request for the service node, so that the target short message central office can be requested according to the second monitoring query, Obtaining and responding to the first monitoring result data;

a first receiving unit, configured to receive the first monitoring result data. The determining unit may include:

a first determining subunit, configured to determine the service node according to the first monitoring query request; and a second determining subunit, configured to determine the target short message central office point where the service node is located.

In the embodiment of the present invention, the first monitoring query request includes a system parameter type, and the first monitoring result data belongs to the system parameter type;

The obtaining module may include:

a parsing unit, configured to parse the system parameter type from the first monitoring query request; a second sending unit, configured to send, to the target short message central office, a third type for the system parameter type Monitoring the query request, so that the target short message central office can obtain and respond to the first monitoring result data according to the third monitoring query request;

a second receiving unit, configured to receive the first monitoring result data. The embodiment of the present invention further provides a short message central office, where the short message central office includes the monitoring device described above.

Obviously, those skilled in the art should understand that the above modules or steps of the present invention can be implemented by a general-purpose computing device, which can be concentrated on a single computing device or distributed over a network composed of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device, such that they may be stored in the storage device by the computing device and, in some cases, may be different from the order herein. The steps shown or described are performed, or they are separately fabricated into individual integrated circuit modules, or a plurality of modules or steps are fabricated as a single integrated circuit module. Thus, embodiments of the invention are not limited to any specific combination of hardware and software.

The foregoing is only an embodiment of the embodiments of the present invention, and it should be noted that those skilled in the art can also make certain embodiments without departing from the principles of the embodiments of the present invention. Improvements and retouchings, these improvements and refinements should also be considered as protection scope of embodiments of the present invention. Industrial applicability

In the embodiment of the present invention, system monitoring across short message center sites is implemented.

Claims

claims

1. A monitoring method, wherein the first short message center site is provided with a probe client, a probe server and a query control module, the method is applied to the query control module, the method includes: receiving all The first monitoring query request from the probe client forwarded by the probe server; and

According to the first monitoring query request, interact with the target short message center office to obtain the first monitoring result data of the service nodes in the target short message center office.

2. The method of claim 1, further comprising:

Determine whether a preset alarm threshold condition is established based on the first monitoring result data, and obtain a first judgment result; and

When the first judgment result is yes, alarm information is generated.

3. The method according to claim 1, wherein, according to the first monitoring query request, interact with the target short message center office to obtain the first monitoring result of the service node in the target short message center office. Data includes:

Determine the target short message center office according to the first monitoring query request;

Send a second monitoring query request for the service node to the target short message central office, so that the target short message central office can obtain and respond to the first monitoring according to the second monitoring query request Results data; and

Receive the first monitoring result data.

4. The method of claim 3, wherein determining the target short message center office according to the first monitoring query request includes:

Determine the service node according to the first monitoring query request; and

Determine the target short message center office where the service node is located.

5. The method of claim 1, wherein the first monitoring query request includes a system parameter type, and the first monitoring result data belongs to the system parameter type;

Interacting with the target short message center office according to the first monitoring query request to obtain the first monitoring result data of the service node in the target short message center office includes: Parse the system parameter type from the first monitoring query request;

Send a third monitoring query request for the system parameter type to the target short message central office, so that the target short message central office can obtain and respond to the first monitoring query request according to the third monitoring query request. Monitoring results data; and

Receive the first monitoring result data.

6. The method of claim 1, further comprising:

Receive the fourth monitoring query request sent by the second short message central office;

According to the fourth monitoring query request, instruct the service node in the first short message center office to report the second monitoring result data; and

Receive and return the second monitoring result data reported by the service node in the first short message center office.

7. A monitoring device, wherein the short message center site is provided with a probe client, a probe server and a query control module, the device is applied to the query control module, the device includes: a receiving module, which Set to: receive the first monitoring query request from the probe client forwarded by the probe server; and

The acquisition module is configured to: interact with the target short message center site according to the first monitoring query request, and obtain the first monitoring result data of the service node in the target short message center site.

8. The device of claim 7, further comprising:

a judgment module, which is configured to: judge whether a preset alarm threshold condition is established based on the first monitoring result data, and obtain a first judgment result; and

A generating module, which is configured to: generate alarm information when the first judgment result is yes.

9. The device according to claim 7, wherein the acquisition module includes:

A determining unit, which is configured to: determine the target short message central office according to the first monitoring query request;

A first sending unit configured to: send a second monitoring query request for the service node to the target short message central office, so that the target short message central office can respond to the second monitoring query request , obtain and respond to the first monitoring result data; and A first receiving unit configured to: receive the first monitoring result data.

10. The device according to claim 9, wherein the determining unit includes:

A first determination subunit, which is configured to: determine the service node according to the first monitoring query request; and

The second determination subunit is configured to: determine the target short message central office where the service node is located.

11. The device of claim 7, wherein,

The first monitoring query request includes a system parameter type, and the first monitoring result data belongs to the system parameter type;

The acquisition module includes:

A parsing unit configured to: parse the system parameter type from the first monitoring query request;

The second sending unit is configured to: send a third monitoring query request for the system parameter type to the target short message center office, so that the target short message center office can perform the monitoring query according to the third monitoring query Request, obtain and respond to the first monitoring result data; and

The second receiving unit is configured to: receive the first monitoring result data.

12. A short message center office, including the monitoring device as claimed in any one of claims 7 to 11.