WO2014034269A1

WO2014034269A1 - Information disclosure control device and information disclosure control method in service delivery system, and service base vendor device

Info

Publication number: WO2014034269A1
Application number: PCT/JP2013/068507
Authority: WO
Inventors: 正人橘; 紀宏津嶋
Original assignee: 株式会社日立システムズ
Priority date: 2012-08-31
Filing date: 2013-07-05
Publication date: 2014-03-06
Also published as: JP2014048934A; SG10201707035XA; SG2014009575A; SG10201610139XA

Abstract

[Problem] To provide an information disclosure control device for a service delivery system that enables the exchange of various information between multiple service recipients on the basis of information identifying the information disclosure destination. [Solution] In a service delivery system which delivers a service to multiple service recipients using multiple service deliverers and a service base vendor servicing the multiple service deliverers, there is provided an information disclosure control device, which collects each piece of information exchanged between the service recipients on the service base vendor side by means of the aforementioned service delivery vendors, and which, when the analytical information obtained by analyzing each piece of information is transmitted to a service recipient, performs a control that identifies the relevant service recipient destination on the basis of information disclosure conditions that are based on the source of information provision to the aforementioned service recipient vendors.

Description

Information disclosure control device, information disclosure control method, and service platform operator device in service providing system

The present invention makes it possible to transmit and receive each piece of information between a plurality of service receiving operators (a plurality of service receiving operator devices) via one or more service providing operators (service providing operator devices). The present invention relates to an information disclosure control device, an information disclosure control method, and a service infrastructure provider device in a service providing system.

More specifically, the present invention provides, for example, a plurality of competing companies (service providers) on the service platform provider side that provides a specific service (business service or reservation service). Providing analysis information useful for each user (service receiver) side of the plurality of companies and providing it to the service receiving service provider who needs the analysis information without any problem even if it is provided externally for the company. The present invention relates to an information disclosure control device, an information disclosure control method, and a service infrastructure provider device of a service providing system that can perform a service.

Along with the development of the Internet, various service providers that provide effective services based on the type of business and content of businesses, such as service providers that provide product information such as popular menus to the food and beverage industry There are an increasing number of wholesale service providers, retail service providers, and food producers who provide ingredients to service providers.

For example, in recent years, a service platform serving as a basis for a specific business service for a service provider that provides a specific business service to a service receiving business such as a restaurant using the Internet or the Web. There is a service providing system that provides services and supports the business of the service receiving business with business services based on the service infrastructure.

Such a service providing system includes a service infrastructure provider device, a service provider operator device, a service receiving operator device, and a user terminal device.

The service platform operator device is a system or device that provides a service provider device with a function (service) based on the provided service platform, for example, a SaaS (Software as a Service) type business system.

The service provider device is a system or device that receives a business system (business SaaS) based on a service platform provided from a service platform operator device. Further, for example, it is a system or apparatus that customizes the business system according to the request of the service receiving business operator (or directly from the user) and provides it to the service receiving business operator.

The service enjoyment provider device is a device that provides, for example, user information provided by the user to the service provider device side.

The user terminal device is, for example, a terminal that inputs user information by itself and provides it to the service receiving provider device side. Further, the user terminal device may be a device that can automatically collect information of the mobile terminal by holding the user's own mobile terminal.

For example, Patent Document 1 (Japanese Patent Laid-Open No. 2009-93569) reduces the occurrence of burial costs and opportunity loss in business services that have started to be used in the SaaS mode when changing from the SaaS environment to the SI environment. When a business service is transferred from the SaaS business environment (Company A) to an SI environment (B city), a service address list is provided in B city to record the business service address, and the service is adapted to the business service transition. Update the address list address. In addition, when business data stored in Company A is also migrated, a data address list for recording business data addresses is provided in Company A and City B, and the addresses in both data address lists are updated as business data is migrated. To do. In these updates, a technique for changing an access method so that addresses are logically the same is disclosed.

Further, Non-Patent Document 1 discloses a technology entitled “Personal Information Anonymization Technology”, which discloses an anonymization technology for using collected personal information as a corporate asset.

JP 2009-93569 A

According to the service providing system as described above, the service infrastructure provider can support the business of the service provider. Further, the service provider can support the business of the service enjoyer. And by these business support, the business of the whole system can be made efficient and the business efficiency can be improved.

In addition, each service provider and service platform provider that provides such a service usually holds (accumulates) and manages data related to each user, such as data such as preferences and behavior history.

Therefore, there is a system that can analyze data related to this user and provide useful information based on the analysis result to a service receiving provider (store, general company, etc.) on the side receiving the service from the service provider. If there is, it can be expected to improve operational efficiency.

Here, the “user” in the present invention is an individual, group, or company that uses the system, and a specific user (one person, one group, one user that can identify one company) and an unspecified user (one user, one group, one company can be specified). Individuals, organizations, and companies that cannot or cannot be specified). A terminal or the like used by the user in this system is referred to as a “user side terminal”. Hereinafter, in the present invention, the term “individual” with respect to the user includes organizations and companies as the user.

In addition, the “service enjoying operator” is an entity that receives the original business support service (first service) by this system, and the system component device provided on the service enjoying operator side is referred to as “service enjoying operator”. Say "business equipment". The meaning of the term “provided on the side” here does not mean that the term “provided in the service receiving service provider” is provided. The term “provided on the side” is used in the same manner hereinafter.

A “service provider” is an entity that provides an original business support service (first service) using this system, and a system component device provided on the service provider side is referred to as a “service provider business”. Say the device.

In addition, a “service infrastructure provider” is a company that bundles a plurality of service providers, and provides service infrastructure such as business and reservation functions (business services and reservation services) and / or service providers. It is a business entity provided to the enjoying business. Then, information is collected from time to time based on the contract from the service receiving provider device and / or the service providing provider device, and the information is analyzed, for example, and analyzed to the service receiving provider side and / or the service providing provider side. Provided as (second service). A system component device provided on the service infrastructure provider side is referred to as a “service infrastructure provider apparatus”.

In addition, since a service infrastructure provider is a company that bundles multiple service providers, the service infrastructure provider integrates and analyzes various data stored in multiple service providers. If possible, a higher value-added analysis becomes possible, and as a result, a higher value-added analysis result is provided to users including service providers and / or service users. Is possible.

In the present situation where an IT environment capable of analyzing a large amount of data is being prepared, it is technically possible to perform the above-described high added value analysis from a large amount of data.

High-value-added analysis means analyzing personalization (personalization: sending information according to preferences and attributes of each customer and prospective user by e-mail, etc.) and co-sale recommendations (recommendation :, user preferences). This refers to an analysis for providing basic data that enables realization of a service that selects and displays information that may be of interest to each user.

However, how to deal with the following demands of each service receiving provider side is a challenge when performing this high value-added analysis on the service provider or service platform provider side. There was a big problem.

For example, in the case of service enjoyment operators (for example, restaurants) belonging to the same industry, among service enjoyment operators, “In the same genre of stores in the same area (service enjoyment operators) I do not want to provide information.

In addition, a service receiving business operator who uses a business service operator is a request that “it does not want to provide information to a service receiving business operator of another company in the same industry”.

Conventionally, systems that can cope with such demands, that is, service providers and service infrastructure providers, fuse various data collected from multiple service users to conduct higher value-added analysis, There has been no system that has realized that the service receiving service provider provides the analysis information as a service that seems mutually beneficial to the business.

In other words, in the past, when exchanging information (transmission / reception) between service receiving companies in response to the above-mentioned request from the service receiving company side, It was an individual response that it was not sent to competitors.

In addition, there is a method to analyze the information collected from the service receiving business side using statistical analysis technology, but since this statistical analysis is an analysis performed by statistical processing, each service receiving business operator It becomes an impossible analysis result, and it is not expected for the service receiving business side to obtain high-value-added analysis information as described above.

On the other hand, the service receiving business side pays for other service providing business operators or other service receiving instructors as long as it is specific information from the information that each service receiving business company (in-house) has. There is also a request that it may be provided. In other words, if there is no inconvenience for the company, the idea is to actively “sell” the information of the company. A system that takes into account this idea and a system with a billing system that can meet demands has not yet been realized.

Therefore, the present invention discloses the exchange of information (information transmission / reception) between a plurality of service receiving operators (a plurality of service receiving operator devices) on the service platform operator side via the service providing operator. It is an object of the present invention to provide an information disclosure control device in a service providing system including a service platform operator that enables this.

Also, the present invention is to provide an information disclosure control device in a service providing system that can charge for disclosed information.

In order to achieve the above-mentioned problems, the present invention provides a service that provides services to a plurality of service receiving operators with a plurality of service providers and a service infrastructure operator targeting the plurality of service providers. In the providing system, each information of the service receiving provider is collected on the service platform provider side via the plurality of service providing providers, and the analysis information obtained by analyzing each of the information is received by the service receiving provider. When sending to the provider side, an information disclosure master (table scheme) including the disclosure condition information of the information provider of the service receiving provider and the service receiving provider (analysis information is required as the disclosure destination of the analysis information) Provided information disclosure control means for performing control to determine the analysis information that can be output based on the profile of the service learner) A.

Specifically, it is as follows, for example.
An information disclosure control device in a service providing system for sending and receiving according to the present invention provides a service providing business for a plurality of service receiving business operators used by a plurality of users and a service receiving business of the plurality of service receiving business operators. A service provider operator device of the service provider, and a service infrastructure provider device of a service infrastructure provider that provides a support service to a service recipient of the plurality of service enjoying operator devices via the service provider operator device, And the service infrastructure provider device side collects each information of the plurality of service receiving provider devices via the service provider operator device, and collects the collected information and / or the collected information. Analyzing and sending the analysis information to the plurality of service receiving provider devices via the plurality of service providing provider devices In the service providing system, the service infrastructure provider device collects information of the plurality of service receiving provider devices from the plurality of service provider operator devices, and stores the collected information in a storage unit. Means for analyzing the collected information, and generating and outputting information useful for the service receiving operator side, and analyzing information analyzed by the analyzing means as the service provider device. Means for sending to the service receiving provider device side through the service provider, and determining the information disclosure of the analysis information when sending the analysis information to the service receiving provider device side via the service provider Information disclosure control means, wherein the information disclosure control means is created based on the information disclosure conditions of the service receiving business operator, and the analysis information disclosure destination An information disclosure master unit including disclosure condition information for identifying a service receiving business operator, and an information disclosure control unit that outputs and controls the analysis information, and the information disclosure control unit includes the plurality of service receiving business device devices Profile information of the service receiving operator that is the disclosure destination of the disclosure condition information of the disclosure master part and the analysis information when the division information obtained by analyzing each piece of information is sent via the service provider The analysis information that can be output is determined based on the above, and the determined analysis information can be provided to the service receiving provider device of the specified service receiving provider.

In the information disclosure control device in the service providing system, the information disclosure master unit, as the disclosure condition information, based on the identification information including the same industry and the same region, the service receiving provider of the information disclosure destination, or does not disclose information It is characterized by comprising an information disclosure table for specifying a previous service receiving company.

In the information disclosure control device in the service providing system, the information disclosure master unit further receives each information of a plurality of service receiving businesses via one or more of the plurality of service providing businesses. It is characterized by having billing information for billing the service receiving service provider of the information disclosure destination when sending and receiving between parties.

In addition, the information disclosure control method in the service providing system of the present invention includes a service targeting a plurality of service receiving company devices used by a plurality of users and a service receiving company of the plurality of service receiving company apparatuses. A service provider company device of a provider, and a service infrastructure provider that provides an original business support service as a service to a service recipient of the plurality of service enjoying provider devices via the service provider operator device A service providing system that transmits each information of the plurality of service receiving service provider devices via one or more of the plurality of service providing service provider devices, wherein the service platform On the provider device side, the information on the plurality of service receiving business device sides is transferred to the plurality of service providing provider devices. And collecting the collected information and / or each collected information, identifying useful analysis information from the analysis information on the side of the plurality of service receiving companies, and using the specific analysis information as the service An information disclosure control method for controlling the service receiving provider device via a providing business device so as to be able to be disclosed, comprising the following steps.
Collecting each information of the plurality of service receiving company devices via the plurality of service providing company devices, fusing the collected information, analyzing the fusion information, and generating analysis information , Using the information disclosure master including the service provider profile of the plurality of service provider devices and the information disclosure condition information to the plurality of service recipients from the analysis information, Determining the analysis information that can be provided to the service provider, and providing the determined analysis information to the service receiving provider device via the service providing service provider device.

In the information disclosure control method in the service providing system, when transmitting and receiving each piece of information of the plurality of service receiving companies between the plurality of service receiving companies via one or more of the plurality of service providing companies, There is a step of charging the service receiving business operator of the information disclosure destination.

According to the present invention, on the service platform provider side, a useful service (analysis result) is generated from each piece of information of a plurality of service receiving companies (multiple service receiving company devices), and the service is received by a plurality of services. It is possible to provide an information disclosure control device in a service providing system that enables a business operator (a plurality of service receiving business device devices) to disclose each other.

In addition, since the service provider company device or the service platform company device processes the original user information, even if the processing information leaks from the service platform company device, it is identified from the processing information. It is possible to prevent the user from being specified.

Issues, configurations, and effects other than those described above will be clarified by the description of the following embodiments.

It is a figure which shows the whole service provision system outline | summary of this invention. It is a block diagram which shows the structure of a service provision provider apparatus. It is a block diagram which shows the structural example of a service infrastructure provider apparatus. It is a block diagram which shows the structural example of the control means (information disclosure control part) of the arithmetic unit of the server for service infrastructure providers. It is a block diagram which shows an example of the analysis part of the control means of the arithmetic unit of the server for service infrastructure providers. It is a figure which shows the table scheme of the information definition master table definition document (information disclosure master table) T1 registered into information disclosure master DB3123, and the relationship example of each item name. It is a figure which shows the example of a relationship between the table scheme of the service receiving provider integrated management master registered in service receiving provider integrated management DB3122 (service enjoying provider management master table) T2, and its item name. It is a figure which shows the relationship between the table scheme of the service provider management master definition document (service provider management master table) T3 registered in the service provider management master DB 3121 and its item names. It is a figure which shows the correspondence of the table scheme of the service enjoyment enterprise management master registered in service enjoyment enterprise management master DB2112 (service enjoyment enterprise management master table) T4, and its item name. It is a figure which shows the table scheme of the definition document (disclosure data setting master table) T5 of the disclosure data setting master registered in disclosure information & analysis data DB3124, and the item name. It is a flowchart which shows the information collection by the arithmetic unit of the server for service infrastructure providers, and a user information storage processing procedure. It is a flowchart which shows the setting registration process sequence to the information disclosure master of the information seller n of the server for service infrastructure providers, and the information buyer m. It is a flowchart which shows the process sequence (The process sequence based on a seller service enjoyment company search request | requirement and a user information, and / or the acquisition request | requirement of analysis data) of the information disclosure control method with respect to the server for service infrastructure providers.

Hereinafter, the embodiment will be described with reference to the drawings. First, a service providing system that supports a business of a service receiving business will be described.

The service providing system is a service infrastructure provider system or apparatus (hereinafter referred to as a service infrastructure provider apparatus) that provides an application service or SI, that is, a service (first service S1) such as a reservation function or business SaaS to the service provider. And a service provider system or device (hereinafter referred to as a service provider device) that customizes the first service and provides it to the service receiver in accordance with the request of the service receiver (such as a restaurant). And). A service receiving business operator (such as a restaurant) provides a user (consumer) with food and drinks and merchandise, and receives user information (original information) from the user.

In addition to SaaS, the service infrastructure provider device may be a device that provides, for example, a PaaS (Platform as a Service), an ASP (Application Service Provider) service, or the like that lends a platform including an OS.

The following mainly describes the restaurant industry (restaurants), their service providers, and service infrastructure operators.

First, an overview of the service provision system will be described. The service platform operator apparatus of the service providing system includes an application server (hereinafter referred to as a service platform provider server) that provides a reservation management service (application service) or the like to the service provider apparatus.

The service provider device customizes this reservation management service according to the request of the service receiving provider, and accepts and manages the reservation information of the user (consumer) from the service enjoying provider (hereinafter referred to as the service provider). (Referred to as server). In other words, this is a mechanism for supporting the business of the service receiving business operator in cooperation with the service infrastructure business operator device and the service providing business operator device.

A system having such a mechanism generally corresponds to an individual project basis for each service receiving company.
Therefore, the service platform operator device provides the first service S1 to the service provider device, and the service provider device provides the customized first service (service start) to the service receiving operator. ) And also manages user information (original information) Ia, Ib, etc. based on the provided first service.

As this service providing method, for example, SaaS can be cited. SaaS means that the function (first service) provided by the information system (software) is used by the service provider and the service receiving provider via the network without particularly constructing or introducing a new system. It is an ICT utilization environment that makes possible.

In general, SaaS has an advantage that required services can be used quickly without the need for special system construction. In SaaS, it is not necessary to prepare a special environment in the company, so that the operation start time of the function (service) can be advanced and the cost can be reduced. In addition, although the Internet and WAN are used, the operation is almost the same as that using an in-house system due to technological innovation of the network and browser.
In addition, it is expected that the service provider company device and the service receiving company using SaaS and SI provided by the service platform company and the operation / maintenance will reduce costs and increase sales.

Each service provider device is configured to independently manage original information (original user information) of a specific user regarding users (including individuals, organizations, and companies) collected from the service receiving provider.

In other words, the original user information was not used to provide a service that can lead to sales promotion for a specific user. In other words, no consideration was given to actively using the original user information.

One reason for this is that the original user information that each service provider device collects from the service provider includes personal information that identifies the individual, group, company, etc. of the specific user. to cause.

Therefore, until now, depending on the terms and conditions of both service provider and service provider, it is possible to send and receive original user information, but in general, original user information including personal information is provided. It cannot be provided from a service provider device to a third party service infrastructure provider device or other service provider device.

In addition, it was not possible to analyze the information (original user information) of each service receiving company and provide it to each other.

In view of this point, the present invention provides a plurality of pieces of information collected from each service receiving provider side, such as original user information (raw data) and / or anonymized user information obtained by anonymizing the original user information (raw data). Search seller side service enjoyment enterprises from among them, provide user information of seller side search service enjoyment enterprises to buyer side service enjoyment enterprises (hereinafter referred to as disclosure), original user information (raw data) and Fusing anonymized user information obtained by anonymizing the original user information (raw data), performing analysis with higher added value than the information, and disclosing the analysis data to the buyer side service receiving business is there.

In other words, information that can be disclosed to the outside that can be disclosed to the outside that can be disclosed to the outside and the service side can be identified as the second service, and can be shared between the seller side and the buyer side of each service enjoying enterprise. It is what. Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a diagram showing an overall outline of a service providing system according to the present invention. In this example, two service receiving businesses a and b and two service providing businesses A and B will be described.

The service providing system includes a plurality of service receiving company devices 1 of a plurality of service receiving companies a, b..., A plurality of service providing company devices 2 of a plurality of service providing companies A, B. The service provider service device 3 of the service provider H is included.

A plurality of service receiving company devices 1 of a plurality of service receiving companies a and b are composed of, for example, a plurality of stores a1, a2,... An and a plurality of companies b1, b2,. Then, each service receiving company device 1 of each service receiving company a, b receives original user information Ia (Ia1, Ia2,... Ian) and Ib (Ib1, Ib2,... Ibn) from service provider A. , B to the service provider device 2.

The original user information Ia and Ib corresponds to the first service S1 (business / reservation function, etc.) provided from the service infrastructure provider device 3 of the service infrastructure provider H via the service provision system 2. Is sent from.

Each service provider device 2 receives each original user information Ia, Ib, and transmits the original user information to the service infrastructure provider device 3 side via the network 4. If the original user information cannot be transmitted as raw data, the source of the original user information, that is, anonymization to the extent that the user cannot be specified, and the anonymized user information XIa and XIb as service information It transmits to the base company apparatus 3 side. This anonymization uses the k anonymization method of the nonpatent literature 1 mentioned above, for example.

The service infrastructure provider device 3 includes a service infrastructure provider server 31. The service infrastructure provider server 31 includes an input / output device 311, a storage device 312, and an arithmetic device 313.

The input / output device 311 includes a service enjoyment company information (user information) receiving unit 3111, disclosure information setting / disclosure information (seller side service platform enjoyment company search and analysis data) acquisition request receiving unit 3112, service distribution unit 3113, disclosure An information distribution unit 3114.

The service enjoyment provider information receiving unit 3111 has a function of receiving user information Ia, Ib, XIa, and XIb transmitted from the service enjoyment provider device 1 via the service providing provider device 2.

The disclosure information setting / disclosure information acquisition request receiving unit 3112 allows the service receiving businesses a and b to disclose, that is, disclose (sell) their own user information to the third party service receiving businesses b and a. ) When disclosing (selling) whether or not it is good, what kind of industry or local service enjoyment company should be used, or disclosure of each information when setting information disclosure conditions such as conditions (fee) It has a receiving function as a table scheme of the master table. Moreover, it has the function to receive the disclosure information acquisition request mentioned later.

The service distribution unit 3113 has a function of distributing the first service S1 provided by the service infrastructure provider apparatus 3 to the service provider apparatus 2 and the service receiving provider apparatus 1.

The disclosure information distribution unit 3114 uses the disclosure information (discloseable data) determined based on the table scheme of the information disclosure master table T1, which will be described later, as the second services S2 and S2 ′ via the service provider company device 2. It has a function of delivering to the buyer side service receiving company device 1.

The storage device 312 includes a service provider management master DB 3121, a service receiving provider integrated management master DB 3122, and an information disclosure master DB 3123.

The service provider management master DB 3121 has a service provider master table T3. The service provider master table T3 includes information on the profiles related to the service provider devices 2 of the service providers A and B, for example, as shown in FIG. 6C, the service provider names (A, B,...・), A table scheme for storing and managing information such as e-mail addresses and addresses is constructed.

The service enjoyment company integrated management master DB 3122 has a service enjoyment company integrated management master table T2. The service receiving service provider integrated management master table T2 is sent from the service receiving service provider devices 1 of the service receiving service providers a and b via the service providing service provider devices 2 of the service providing service providers A and B. The information is merged, and the service receiving business operators n (a1, a2, b1, b2...) Are stored in association with the service provider business names (A, B...) As shown in FIG. 6B, for example. Configure the table scheme to manage.

The information disclosure master DB 3123 has an information disclosure master table T1. The information disclosure master table T1 constitutes a table scheme for storing and managing the information when setting each information such as the information disclosure condition described above input from the service receiving provider device 1 of each service receiving provider a, b. To do. The information disclosure master table scheme (see FIG. 6A) will be described later.

The arithmetic device 313 has control means 3131 (refer FIG. 3), such as CPU. The control means 3131 has an information disclosure unit 31315, which controls each of the above functions, and based on the table scheme information of the information disclosure master table T1 of the information disclosure master DB 3123, the seller side service Retrieval of the receiving service provider n (matching between the seller service receiving service provider n and the buyer service receiving service provider m) and disclosing information on the seller service receiving service provider n side to the buyer service receiving service provider m Information analysis of the information determined to be information disclosure, and processing such as a disclosure instruction to the buyer side service enjoyment company m side through the service provider. It has a function. The disclosure instruction is executed in response to an information acquisition request from the service receiving provider side.
These detailed operations will be described later.

FIG. 2 is a diagram showing a configuration of the service providing server 21 of the service providing company apparatus 2. The service providing server 21 includes a service receiving company information (user information) receiving unit 2111, a service receiving company management master DB 2112, a first service (business / reservation function etc.) DB 2113, a service distribution unit 2114, and service receiving company information. (User information) transmission unit 2115, disclosure information (seller-side service enjoyment company search and analysis data) acquisition request transfer unit 2116, disclosure information (disclosure information of seller-side service enjoyment company S2 (disclosure data d1, d2,...) ) A transfer unit 2117 and a control means 2118 to the buyer's service enjoyment company.

As described above, the disclosure information is user information (available information) on the seller-side service receiving business operator n side, and is analysis data obtained by analyzing the user information.

The service receiving company information (user information) receiving unit 2111 receives each information (user information) of the service receiving company transmitted from the service receiving company device 1 of each service receiving company A, B. As shown in FIG. 6D, for example, each information of the service enjoyment service provider receives service enjoyment service provider n (a1, a2, b1, b2...), Business type, job type, address (including region), etc. Record in the service enjoyment enterprise management master table T4 of the enterprise management master DB 2112.

The service distribution unit 2114 distributes the first service (original service) of the first service (business / reservation function, etc.) DB 2113 to the service receiving operator device 1 in response to a request from the service receiving operators a and b. To do.

The disclosure information (seller-side service enjoyment company search and user information) acquisition request transfer unit 2116 receives the seller-side service enjoyment company search request and the user information (including analysis data) disclosure request from each service enjoyment company device 1. The search request and the information disclosure request are transferred to the service infrastructure company apparatus 3 side.

The service enjoyment provider information (user information) transmission unit 2115 transfers the user information from the service enjoyment provider device 1 to the service infrastructure provider device 3 side as original user information and / or anonymized user information.

The seller's service receiving company disclosure information (user information S2 & analysis data S2 'to the buyer side service receiving company) transfer unit 2117 receives the seller side service receiving from the service infrastructure company device 3 side described later. The disclosure information S2 and S2 ′ from the business operator n to the buyer service enjoyment business operator m is received, and the disclosure information is transferred to the buyer side service enjoyment business enterprise device 1.
The control means 2118 is composed of, for example, a CPU and has a control unit that controls the above functions.

FIG. 3 is a diagram showing a configuration of the service infrastructure provider server 31. The service infrastructure provider server 31 includes an input / output device 311, a storage device 312, and an arithmetic device 313.

The control means 3131 of the computing device 313 includes an information recording unit 31131, an available information search unit 31121, an information disclosure determination unit 31313, an information analysis unit 31314, and an information disclosure unit 31315.

The information recording unit 31131 performs processing for storing the user information Ia, Ib and the like of the service receiving provider device 1 in the user information storage unit of the service receiving provider integrated management master DB 3121 of the storage device 312.

When the available information search unit 31212 receives a seller-side service enjoyment enterprise search request from the service enjoyment enterprise device 1 side, the service enjoyment enterprise is based on the table scheme information of the information disclosure master table T1 of the information disclosure master DB 3123. The integrated management master DB 3122 is searched for whether there is a seller-side service enjoyment provider that can be provided to a third party.

When there is a seller-side service receiving company, the information disclosure determination unit 31313 sends the user information of the seller-side service receiving company n to the buyer-side service receiving company m from the service receiving company integrated management master DB 3122. Information disclosure determination processing is performed to determine whether or not the information can be disclosed.

When the information analysis unit 31314 receives the information analysis request of the seller-side service receiving company from the service-receiving company apparatus 1 side, the information-analyzing unit 31314 selects the seller-side service receiving company n from the service-receiving company operator integrated management master DB 3122. The desired analysis processing is performed on the information that can be disclosed to the buyer-side service receiving company m.

The information disclosure unit 31315 performs a disclosure process of outputting information that can be disclosed to the information distribution unit 3114 of the input / output device 31.

The storage device 312 includes a service receiving enterprise integrated management master DB 3122, an information disclosure master DB 3123, and disclosure information and analysis data DB 3124. The disclosure information and analysis data DB 3124 stores and manages disclosure information (information that may be provided or sold) to a third party from the service receiving enterprise integrated management master DB 3122. The input / output device 311 is as described above.

FIG. 4 is a diagram illustrating a relationship among the information disclosure determination unit 31313, the information analysis unit 31314, and the information disclosure unit 31315 of the arithmetic device.

The information disclosure determination unit 31313 receives user information (service receiving provider side information) Ia1, Ib1... And / or anonymized user information XIa1, XIb1. Whether or not the information may be disclosed to the third party service enjoyment company side, that is, whether or not the seller side service enjoyment company n information may be disclosed to the buyer side service enjoyment company m side. The determination is made with reference to the information disclosure master table scheme of the information disclosure master DB 3123 (FIG. 6A). The disclosure result S2 (disclosure data d1, d2, d3...) That may be disclosed as a result of the determination is disclosed in the disclosure information and analysis data table T5 (disclosure information and analysis data DB 3124, for example, as shown in FIG. 6E. Stored in the disclosure data setting master table scheme) and output to the information disclosure unit 31315.

The information analysis unit 31314 performs the information analysis processing of the information S2 that can be disclosed that is determined to be disclosed by the information disclosure determination unit 31313. The analysis data S2 'by the analysis process is stored in, for example, disclosure information and analysis data table T5 (table scheme of disclosure data setting master) in the disclosure information and analysis data DB 3124. Further, the information is output to the information disclosure unit 31315. In this analysis process, high-value-added analysis can be performed by fusing and analyzing user information from a plurality of service receiving companies.

When receiving the disclosure information acquisition request from the service receiving provider device 1, the information disclosure unit 31315 sends the information disclosure determination unit 31313 and the disclosure information S2 and S2 ′ of the information analysis unit 31314 to the information distribution unit 3114 of the input / output device. Output.

Thereby, the information distribution unit 3114 can distribute the disclosure information (seller side user information) S2 and S2 'to the service receiving provider apparatus 1 side via the service provider apparatus 2.

FIG. 5 is a diagram illustrating an example of the information analysis unit. The information analysis unit 31314 is a processing unit 31141 that extracts original user information Ia1 and Ib1 from user information Ia1 / IXa1 and Ib1 / IXb1, a processing unit 311433 that extracts anonymized user information IXa1 and IXb1, and an information analysis that analyzes original information It has a processing unit 313142 and an information analysis processing unit 313144 that analyzes anonymized user information.

The information analysis processing unit 311421, 313144 receives and analyzes the result of the information disclosure determination unit 31313, and outputs the result as information S2 and analysis data S2 'that can be disclosed.

FIG. 6A is a diagram showing a table scheme of an information disclosure master table definition document (information disclosure master table) T1 registered in the information disclosure master DB 3123 and a relation example of each item name thereof. In the figure, an explanation and a data source column are provided for the sake of convenience in order to help understand the contents of the table scheme.

The table scheme of the information disclosure master table T1 has a plurality of item names. For example, there are a seller side service receiving business id 611, a seller side disclosure data name 612, a buyer side service receiving business id 613, a disclosure setting flag 614, a charge 615, and the like.

The seller side service enjoyment company id 611 identifies the seller side service enjoyment company, and its data resource is the master of the service enjoyment company integrated management master DB 3122. Service receiver integrated id. That is, the service beneficiary integrated id means an id in the service beneficiary provider integrated management master 3122.

The seller-side disclosed data name 612 is data disclosed by the seller-side service receiving company.
The buyer side service enjoyment company id 613 identifies the buyer side service enjoyment company, and its data source is the service enjoyment company integrated management master. Service receiver integrated id. That is, the service beneficiary integrated id means an id in the service beneficiary provider integrated management master 3122.
The disclosure setting flag 614 is a flag for setting information not disclosed, disclosed, etc., and its data source is in 0: not disclosed, 1: disclosed. The setting of these flags will be described later.
When the disclosure setting flag is set to “disclosure (1)”, the fee 615 indicates a disclosure fee for the information, that is, an information selling price. In the case of (0) which is not disclosed, the data source is null “null”, and in the case of (1) which is disclosed, the data source is at a price agreed between the seller side and the buyer side.

Here, the seller-side service receiving business id 611 is “n (a1, a1, a7, a7)”, the seller-side disclosed data name 612 is “S2, S2 ′ (d1, d1, d2, d2)”, and the buyer If the side service receiving business entity id 613 is “m (b1, b1, b2, b2)”, the disclosure flag 614 is “1,0” (1,0, 0, 1), and the charge 615 is “¥”, As shown in the figure, the charge in relation to the seller side service receiving business entity id a1 corresponding to the disclosure flag 1, the seller side disclosed data name d1, and the buyer side service receiving business operator id b1 is ¥ 600, and the seller side The charge in relation to a1 of the service receiving company id, the seller-side disclosed data name d1, and b1 of the buyer side service receiving company id is set to ¥ 500.
The

disclosure setting flags

1, 0 and the charge ¥ are one of the disclosure setting conditions.

In the figure, the disclosure data d1 and d2 of the seller-side service receiving businesses a1 and a7 are disclosed to the buyer-side service receiving businesses b1 and b2 with the disclosure setting flag 1 at a charge of ¥ 600 and ¥ 500. (Sell).

On the other hand, the disclosure data d1 and d7 of the seller side service receiving businesses a1 and a7 indicate that the seller side service receiving businesses b1 and b2 cannot be disclosed (sold) with the disclosure setting flag 0. .

Accordingly, the seller side service provider n is searched with reference to the information disclosure master table T1, and the seller side service provider information is disclosed (sold) to which buyer side service receiving provider m. It is possible to grasp whether or not it is possible.

FIG. 6B is a diagram showing an example of the relationship between the table scheme of the service enjoyment provider integrated management master (service enjoyment operator management master table) T2 registered in the service enjoyment operator integrated management master DB 3122 and its item names. . In the figure, an explanation and a data source column are provided for the sake of convenience in order to help understand the contents of the table scheme.

The scheme table of the service receiving service provider integrated management master table T2 has a plurality of item names. For example, service enjoyment company integration ID 621, service provider ID 622, service enjoyment company ID 623, service enjoyment company name 624, and the like.

Service enjoyment enterprise integration ID 621 is a service enjoyment enterprise integration ID that integrates a plurality of service enjoyment enterprises, and its data source bundles service enjoyment enterprises belonging to all service enterprises to the base enterprise, This is a unique management ID to be given for unified management.

Service provider ID 622 is a service provider ID, and its data source is a service provider management master. Service provider id. That is, the service provider id means an id in the service provider management master 3121.

The service receiving company ID 623 is the ID of the service receiving company, and the data source thereof is the service receiving company management master. Service beneficiary id. That is, the service beneficiary id means an id in the service beneficiary operator management master 2112.
Service enjoyment company name 624 is the name of the service beneficiary and is a service enjoyment company management master. Service recipient name.

Here, “t 1, t 2, t 3, t 4” is set as the service receiving provider integration ID 621, “A, A, B, B” is set as the service providing provider ID 622, and “a 1, a 2, b 1” are set as the service receiving provider ID 623. , B2 ”, and the service enjoyment company name 624“ Warm tea house, Italian izakaya Gotanda store, side dish workshop, Serami Shoji ”, the relationship between these item names is as shown in the figure. Service enjoyment company integration means that a plurality of service enjoyment companies a and b are integrated. This integration makes it possible to merge and analyze the collected information.

In the same figure, the relationship between the service provider (A, B) and the seller-side service receiver n (a1, a2, b1, b2) is shown. That is, the service provider A is related to the seller-side service receiving provider n (a1, a2), and the service provider B is related to the seller-side service enjoying provider m (b1, b2). Is shown.

Therefore, it is possible to grasp the relationship between the service provider and the seller service enjoyer from the service enjoyer integrated management master table T2.

FIG. 6C is a diagram showing the table scheme of the service provider management master definition document (service provider management master table) T3 registered in the service provider management master DB 3121 and the relationship between the item names. In the figure, an explanation and a data source column are provided for the sake of convenience in order to help understand the contents of the table scheme.

The table scheme of the service provider management master table T3 has a plurality of item names. For example, service provider ID 631, service provider name 632, service provider URL 633, service provider address 634, and the like.

As the relationship between these item names, as service provider ID 631, A and B, as service provider name 632, as a restaurant plaza, and as an office tool market, the relationship between these item names is the service provider The URL 633 and the service provider address 634 are included as shown in FIG.

FIG. 6D is a diagram showing the correspondence between the table scheme of the service enjoyment company management master definition document (service enjoyment company management master table) T4 registered in the service enjoyment company management master DB 2112 and its item names. In the figure, an explanation and a data source column are provided for the sake of convenience in order to help understand the contents of the table scheme.

The table scheme of the service receiving enterprise management master table T4 has a plurality of item names. For example, service enjoyment company ID 641, service enjoyment company name 642, service enjoyment company type / industry information 643, service enjoyment company address 644, and the like.

As the relationship between these item names, for example, the A restaurant square (see FIG. 6C) with the service provider ID 632 is taken as an example, and the relationship is as illustrated. The service enjoyment company ID 641 is, for example, “a1, a2”, the service enjoyment company name 642 is “Wami Chaya, Italian Izakaya Gotanda”, and the industry / industry information 643 of the service enjoyment company is “Japanese style” “Izakaya, Western-style Izakaya”, and the service receiving business address is “1-1-1, Tsukiji, Chuo-ku, Tokyo”, “2-2-2 Gotanda, Shinagawa-ku, Tokyo”, and the like.

Also, as the relationship between these item names, for example, the office tool market B (see FIG. 6C) of the service provider ID (see FIG. 6C), the relationship is as illustrated. The service enjoyment company ID 641 is, for example, “b1, b2, b3, b4, b5”, and the service enjoyment company name 642 is “a vegetable factory, cerami trading, moon drug, large sea wholesale, large field wholesale”. The industry / industry information 643 of the receiving business is “food manufacturer, precision equipment import / export business, drug store, seafood wholesale, raw vegetable wholesale”, and the like. In the service enjoyment company management master table T4, the service enjoyment company name 642, the service beneficiary's industry / industry information 643, and the service enjoyment company address 644 are also the profiles of the service enjoyment company. The profile may include, for example, an e-mail address, a telephone number, etc., and need not be specified. The disclosure destination can be regulated by specifying the disclosure destination of the information to be disclosed and the analysis information including the profile of the service receiving business operator.

FIG. 6E is a diagram showing a relationship between a table scheme of a disclosure data setting master definition document (disclosure data setting master table) T5 registered in the disclosure information & analysis data DB 3124 and its item names. In the figure, an explanation and a data source column are provided for the sake of convenience in order to help understand the contents of the table scheme.

The table scheme of the disclosed data setting master table T5 has a plurality of item names. For example, the item number, service receiving company, data name, data source, and the like. The item number 651 is a unique number “1, 2, 3, 4”. The service receiving business 652 is a service receiving business owning data, and the data source thereof is a service receiving business integrated management master. This is a service enjoyment company integrated ID. In other words, the service receiving business operator integrated ID means an ID in the service receiving business operator integrated management master 3111.
The data name 653 is a data name possessed by the service receiving operator, and the data source 654 is a data source of data possessed by the service enjoying operator. Here, “t1, t1, t2, t2” as the service receiving company 652, “d1, d2, d3, d4” as the data name 653, “t1 (= a1) sales” as the data source 654. Data, user data of t1 (= a1), anonymous user data of t1 (= a1), sales data of t2 = a2) ”, the relationship between these item names is as shown in the figure.

7 to 9 are flowcharts showing the processing procedures of the information disclosure control method in the service providing system of the present invention.
FIG. 7 is a flowchart showing user information collection and user information recording processing procedures.

In step 1, anonymized user information (hereinafter collectively referred to as user information) obtained by anonymizing the original user information and / or the original user information of a plurality of service receiving business operator devices 1 is used as a plurality of service supply businesses. Collected through the person device 2.

In step 2, the collected user information is registered in the service receiving provider integrated management master DB 3122.

FIG. 8 is a diagram showing an information disclosure master setting registration processing procedure of the seller side service receiving company n and the buyer side service receiving company m.

In Step 1, specify the information disclosure master / disclosure setting flag that is the default value of information disclosure. The disclosure setting flag “0” means that information is not disclosed, and the disclosure setting flag “1” means that information is disclosed. These designations are based on the will of the service receiving company.

In step 2, the seller service provider n determines whether or not there is an intention to disclose to the buyer service enjoyment provider m.

For the seller-side service receiving business operator n to be disclosed, the disclosure setting flag = 1 is set in step 3, and for the seller-side service receiving business operator n to be disclosed, the disclosure setting flag is set in step 4. = 0 (default value state).

In step 5, the disclosure settings are registered in the information disclosure master DB as information disclosure master settings. This step is repeated for each service receiving company.

FIG. 9 shows, when a seller service enjoyment company search request and a disclosure information acquisition request are received from a service enjoyment company, based on these requests, the seller side service enjoyment company search and the buyer side service enjoyment company side receive the seller. It is a flowchart which shows the process sequence delivered to the side service enjoyment provider side.

The service infrastructure company device 3 first performs the following processing. That is, when a seller service enjoyment enterprise search request is received from the service enjoyment enterprise 1, the seller side service enjoyment enterprise n that “discloses” from the disclosure information master DB 3123 to the buyer side service enjoyment enterprise m in step 1. Search for.

If the buyer-side service receiving company m has a seller-side service receiving company n as a result of this search, in step 2, it is determined whether or not the original user information and / or anonymized user information can be disclosed.

As a result of this determination, the information that can be disclosed provides the data that can be disclosed from the original information and / or the anonymized user information of the seller-side service enjoyment operator n to the buyer-side service enjoyment enterprise m in Step 3. Moreover, it registers with disclosure information and analysis data DB3124 as needed.

Also, in step 4, information that can be disclosed is analyzed in the user information, and in step 5, analysis data of the analysis result is registered in the disclosure information and analysis data DB 3124.

Next, the service platform operator device 3 performs the following processing. That is, when receiving a disclosure information acquisition request of a seller service receiving company from the service receiving company 1, in step 6, the presence or absence of an analysis data acquisition request is determined. If there is an analysis data acquisition request as a result of the determination, in step 7, the analysis data of the seller-side service enjoyment company n is provided to the buyer-side service enjoyment company m via the service provider company 2. The provided disclosure information is extracted from the disclosure information and the analysis data of the analysis data DB 3124.

Further, in step 8, the buyer-side service receiving business operator m is notified of the information fee, and the seller-side service enjoying business operator n is notified of the information selling fee. These charges are registered in advance in the information disclosure master DB 3123 during the information disclosure master setting registration process.

In addition, this invention is not limited to the Example mentioned above, Various modifications are included. For example, the above-described embodiments have been described in detail for easy understanding of the present invention, and are not necessarily limited to those having all the configurations described. Further, a part of the configuration of one embodiment can be replaced with the configuration of another embodiment, and the configuration of another embodiment can be added to the configuration of one embodiment. Further, it is possible to add, delete, and replace other configurations for a part of the configuration of each embodiment.

In addition, each of the above-described configurations, functions, processing units, processing means, and the like may be realized by hardware by designing a part or all of them with, for example, an integrated circuit. Each of the above-described configurations, functions, and the like may be realized by software by interpreting and executing a program that realizes each function by the processor. Information such as programs, tables, and files for realizing each function can be stored in a memory, a hard disk, a recording device such as an SSD (Solid State Drive), or a recording medium such as an IC card, an SD card, or a DVD.

Also, the control lines and information lines indicate what is considered necessary for the explanation, and not all the control lines and information lines on the product are necessarily shown. Actually, it may be considered that almost all the components are connected to each other.

DESCRIPTION OF SYMBOLS 1 Service enjoyment provider apparatus 2 Service provision provider apparatus 21 Service provider provider server 3 Service infrastructure provider apparatus 31 Service infrastructure provider server 311 Input / output device 312 Storage device 313 Computing device 3131 Control means (information disclosure control unit )
3121 Service Provider Management Master DB
3122 Service enjoyment enterprise integrated management master DB
3123 Information Disclosure Master DB
3124 Disclosure Information & Analysis Data DB
313 arithmetic unit

Claims

A plurality of service receiving company devices used by a plurality of users;
A service provider device of a service provider targeting the plurality of service receiving provider devices; and
A service infrastructure provider device of a service infrastructure provider that provides a support service to a service recipient of the plurality of service enjoyment entity devices via the service provider entity device, and
On the service platform provider device side, each information of the plurality of service receiving provider devices is collected via the service provider operator device, and the collected information and / or the collected information is analyzed, A service providing system for sending analysis information to the plurality of service receiving provider devices through the plurality of service providing provider devices,
The service platform operator device is:
Means for collecting each information of the plurality of service receiving provider devices from the plurality of service providing provider device sides, and storing each collected information in a storage means;
Analyzing each collected information, and generating and outputting information useful for the service receiving provider side;
Means for sending the analysis information analyzed by the analysis means to the service receiving provider device side via the service providing provider device;
Information disclosure control means for determining information disclosure of the analysis information when sending the analysis information to the service receiving provider device side through the service provider;
The storage means includes an information disclosure master unit including disclosure condition information that identifies a service receiving business operator to which analysis information is disclosed by the analysis means,
The information disclosure control means includes
An information disclosure control unit that determines information disclosure based on information disclosure conditions of the information disclosure master unit and outputs and controls analysis information of the analysis unit;
The information disclosure control unit, when sending the division information obtained by analyzing each piece of information of the plurality of service receiving company devices via the service provider, the disclosure condition information of the disclosure master unit and Determine the analysis information that can be output based on the profile of the service receiving business that is the disclosure destination of the analysis information,
An information disclosure control device in a service providing system for sending and receiving, characterized in that the determined analysis information can be provided to the service receiving operator device of the specified service receiving operator.
In the information disclosure control device in the service providing system according to claim 1,
The information disclosure master unit specifies, as the disclosure condition information, an information disclosure that identifies a service receiving business operator of the information disclosure destination or a service receiving business operator that does not disclose information based on identification information including the same industry and the same region An information disclosure control device in a service providing system comprising a master table.
In the information disclosure control device in the service providing system according to claim 1,
The information disclosure master unit further transmits and receives information of a plurality of service receiving companies between the plurality of service receiving companies via one or more of the plurality of service providing companies. An information disclosure control device in a service providing system, comprising billing information for billing a receiving service provider.
A plurality of service receiving company devices used by a plurality of users;
A service provider device of a service provider targeting the plurality of service receiving provider devices; and
A service infrastructure provider apparatus of a service infrastructure provider that provides an original business support service as a service to a service recipient of the plurality of service enjoyment entity apparatuses via the service provider entity apparatus,
A service providing system for transmitting each piece of information of the plurality of service receiving company devices via one or more of the plurality of service providing company devices,
On the service platform provider device side, each information on the plurality of service receiving business device sides is collected via the plurality of service provider operator devices, and the collected information and / or each collected information is analyzed. Then, it is possible to identify useful analysis information on the side of the plurality of service receiving companies from the analysis information, and disclose the specific analysis information to the service receiving company device via the service providing business device An information disclosure control method for controlling, comprising the following steps: An information disclosure control method in a service providing system.
Collecting each information of the plurality of service receiving business entity devices via the plurality of service providing business entity devices;
Analyzing each collected information, or fusing each information, analyzing the fused information, and generating analysis information;
From the analysis information, using the information disclosure master including the service provider profile of the plurality of service provider devices and the information disclosure condition information to the plurality of service receivers, the plurality of service receivers Determining analysis information that can be provided to
Providing the determined analysis information to the service receiving service provider device via the service providing service provider device;
In the information disclosure control method in the service providing system according to claim 4,
Furthermore, when each information of a plurality of service receiving companies is transmitted and received between the plurality of service receiving companies via one or more of the plurality of service providing companies, the information receiving destination service receiving company An information disclosure control method in a service providing system including a step of charging.
Each information of a plurality of service receiving provider devices is collected via the service provider operator device, the collected information and / or the collected information is analyzed, and the analysis information is analyzed as the plurality of service provider operators. In the service infrastructure provider device that sends out to the plurality of service receiving provider devices via the device,
The service platform operator device is:
Means for collecting each information of the plurality of service receiving provider devices from the plurality of service providing provider device sides, and storing each collected information in a storage means;
Analyzing each collected information, and generating and outputting information useful for the service receiving provider side;
Means for sending the analysis information analyzed by the analysis means to the service receiving provider device side via the service providing provider device;
Information disclosure control means for determining information disclosure of the analysis information when sending the analysis information to the service receiving provider device side through the service provider;
The storage means includes an information disclosure master unit including disclosure condition information that identifies a service receiving business operator to which analysis information is disclosed by the analysis means,
The information disclosure control means includes
An information disclosure control unit that determines information disclosure based on information disclosure conditions of the information disclosure master unit and outputs and controls analysis information of the analysis unit;
The information disclosure control unit, when sending the sharing information obtained by analyzing each information of the plurality of service receiving provider devices via the service provider, the disclosure condition information of the disclosure master unit Based on the analysis information that can be output based on
The service infrastructure provider device characterized in that the determined analysis information can be provided to the service enjoying operator device of the specified service enjoying operator.