WO2013181017A3 - Methods and systems for connected sales associate services - Google Patents
Methods and systems for connected sales associate services Download PDFInfo
- Publication number
- WO2013181017A3 WO2013181017A3 PCT/US2013/041937 US2013041937W WO2013181017A3 WO 2013181017 A3 WO2013181017 A3 WO 2013181017A3 US 2013041937 W US2013041937 W US 2013041937W WO 2013181017 A3 WO2013181017 A3 WO 2013181017A3
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- sales
- associate
- associates
- sales associate
- information regarding
- Prior art date
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0603—Catalogue ordering
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0623—Item investigation
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0641—Shopping interfaces
- G06Q30/0643—Graphical representation of items or shoppers
Abstract
A method and system for providing a connected sales associate service application via a mobile device. The application provides for an integrated platform upon which various tools for providing support to a sales associate are built. The application includes a database of information regarding the sales associates and operation information regarding a retail establishment, and provides a user interface for allowing the sales associate to access a central server for the retail establishment along with multiple additonal sales associates on multiple additional mobile devices. The user interface enables the store associate to initialize and conduct VoIP calles with any of the other additional sales associates through each of thier respective mobile devices. In addition, stationary user interfaces can be positioned throughout the store to enable customers to request assistance from sales associates.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US13/486,831 US10242343B2 (en) | 2012-04-03 | 2012-06-01 | Methods and systems for connected sales associate services |
US13/486,831 | 2012-06-01 |
Publications (2)
Publication Number | Publication Date |
---|---|
WO2013181017A2 WO2013181017A2 (en) | 2013-12-05 |
WO2013181017A3 true WO2013181017A3 (en) | 2015-07-02 |
Family
ID=49674023
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/US2013/041937 WO2013181017A2 (en) | 2012-06-01 | 2013-05-21 | Methods and systems for connected sales associate services |
Country Status (1)
Country | Link |
---|---|
WO (1) | WO2013181017A2 (en) |
Families Citing this family (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US10102591B2 (en) * | 2011-01-21 | 2018-10-16 | Livingsocial, Inc. | Systems and methods to implement point of sale (POS) terminals, process orders and manage order fulfillment |
US11880788B1 (en) * | 2016-12-23 | 2024-01-23 | Block, Inc. | Methods and systems for managing retail experience |
US10803418B2 (en) | 2017-03-09 | 2020-10-13 | Square, Inc. | Provisioning temporary functionality to user devices |
CN112951448B (en) * | 2019-12-10 | 2024-02-06 | 中移(成都)信息通信科技有限公司 | Method, device, equipment and medium for revisiting |
Citations (6)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5553312A (en) * | 1994-06-20 | 1996-09-03 | Acs Wireless, Inc. | Data transfer and communication network |
US6774765B1 (en) * | 1998-06-18 | 2004-08-10 | Ncr Corporation | System and method of dispatching an individual in a transaction establishment |
US20060126560A1 (en) * | 2002-04-12 | 2006-06-15 | Kent Wotherspoon | Voice over IP portable transreceiver |
US20090179753A1 (en) * | 2007-07-13 | 2009-07-16 | The Kroger Co. | System of Tracking the Real Time Location of Shoppers, Associates, Managers and Vendors through a Communication Multi-Network within a Store |
US7782177B1 (en) * | 2004-11-12 | 2010-08-24 | Esp Systems, Llc | Service personnel communication system |
US20110299454A1 (en) * | 2010-06-02 | 2011-12-08 | Qualcomm Incorporated | Application-proxy support over a wireless link |
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2013
- 2013-05-21 WO PCT/US2013/041937 patent/WO2013181017A2/en active Application Filing
Patent Citations (6)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5553312A (en) * | 1994-06-20 | 1996-09-03 | Acs Wireless, Inc. | Data transfer and communication network |
US6774765B1 (en) * | 1998-06-18 | 2004-08-10 | Ncr Corporation | System and method of dispatching an individual in a transaction establishment |
US20060126560A1 (en) * | 2002-04-12 | 2006-06-15 | Kent Wotherspoon | Voice over IP portable transreceiver |
US7782177B1 (en) * | 2004-11-12 | 2010-08-24 | Esp Systems, Llc | Service personnel communication system |
US20090179753A1 (en) * | 2007-07-13 | 2009-07-16 | The Kroger Co. | System of Tracking the Real Time Location of Shoppers, Associates, Managers and Vendors through a Communication Multi-Network within a Store |
US20110299454A1 (en) * | 2010-06-02 | 2011-12-08 | Qualcomm Incorporated | Application-proxy support over a wireless link |
Also Published As
Publication number | Publication date |
---|---|
WO2013181017A2 (en) | 2013-12-05 |
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