WO2013088453A3 - Analytic tool for customer experience evaluation and network optimization - Google Patents

Analytic tool for customer experience evaluation and network optimization Download PDF

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Publication number
WO2013088453A3
WO2013088453A3 PCT/IN2012/000789 IN2012000789W WO2013088453A3 WO 2013088453 A3 WO2013088453 A3 WO 2013088453A3 IN 2012000789 W IN2012000789 W IN 2012000789W WO 2013088453 A3 WO2013088453 A3 WO 2013088453A3
Authority
WO
WIPO (PCT)
Prior art keywords
customer experience
network
optimization
sampling
opportunities
Prior art date
Application number
PCT/IN2012/000789
Other languages
French (fr)
Other versions
WO2013088453A2 (en
Inventor
Alok CHORDIA
Original Assignee
Chordia Alok
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Chordia Alok filed Critical Chordia Alok
Publication of WO2013088453A2 publication Critical patent/WO2013088453A2/en
Publication of WO2013088453A3 publication Critical patent/WO2013088453A3/en

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W24/00—Supervisory, monitoring or testing arrangements
    • H04W24/08—Testing, supervising or monitoring using real traffic

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

Analytic Tool for Customer Experience Evaluation and Network Optimization. This invention relates to mobile communication networks, and more particularly to improving the quality of mobile communication networks. The principal object of this invention is a method and system for evaluating customer experience and opportunities for network optimization through a two step process. Embodiments herein disclose sampling of customer experience which provides insight to experiences not monitored in the network. Sampling across different test scenarios also provides benchmark references for comparison and improvement in performance/experience. Embodiments disclosed herein enable mobile network operators to gain an insight to customer experience and opportunities for optimization of network resources through sampling of data for different experiences and feeding the data into analytical tool to identify opportunities for optimization.
PCT/IN2012/000789 2011-12-02 2012-12-03 Analytic tool for customer experience evaluation and network optimization WO2013088453A2 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
IN3400MU2011 2011-12-02
IN3400/MUM/2011 2011-12-02

Publications (2)

Publication Number Publication Date
WO2013088453A2 WO2013088453A2 (en) 2013-06-20
WO2013088453A3 true WO2013088453A3 (en) 2013-10-03

Family

ID=48613312

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/IN2012/000789 WO2013088453A2 (en) 2011-12-02 2012-12-03 Analytic tool for customer experience evaluation and network optimization

Country Status (1)

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WO (1) WO2013088453A2 (en)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN105263145B (en) * 2015-10-30 2018-05-08 中国铁塔股份有限公司齐齐哈尔市分公司 The optimized treatment method of signal testing data in a kind of wireless network planning
US10467128B2 (en) 2016-09-08 2019-11-05 International Business Machines Corporation Measuring and optimizing test resources and test coverage effectiveness through run time customer profiling and analytics

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20080130508A1 (en) * 2006-10-30 2008-06-05 Nokia Corporation Method, apparatus and system for testing user equipment functionality
US7792032B2 (en) * 2001-11-23 2010-09-07 Actix Limited Network testing and monitoring systems
GB2471769A (en) * 2009-07-06 2011-01-12 Omnifone Ltd Automatically identifying configuration issues by network testing

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7792032B2 (en) * 2001-11-23 2010-09-07 Actix Limited Network testing and monitoring systems
US20080130508A1 (en) * 2006-10-30 2008-06-05 Nokia Corporation Method, apparatus and system for testing user equipment functionality
GB2471769A (en) * 2009-07-06 2011-01-12 Omnifone Ltd Automatically identifying configuration issues by network testing

Also Published As

Publication number Publication date
WO2013088453A2 (en) 2013-06-20

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