WO2013075543A1

WO2013075543A1 - Method and system for intelligent network service to interact with online charging system

Info

Publication number: WO2013075543A1
Application number: PCT/CN2012/081596
Authority: WO
Inventors: 邱海军
Original assignee: 中兴通讯股份有限公司
Priority date: 2011-11-23
Filing date: 2012-09-19
Publication date: 2013-05-30
Also published as: CN103139746A

Abstract

Disclosed is a method for an intelligent network service to interact with an online charging system (OCS), comprising: a service control point device receiving an intelligent service request message of a user, and sending the intelligent service request message to an interface machine; the interface machine sending the intelligent service request message to an OCS in the form of a credit control request message; the OCS returning a credit control reply message to the interface machine based on the credit control request message; the interface machine forwarding the credit control reply message to the service control point device; and the service control point device carrying out service operations based on the credit control reply message. Also provided is a corresponding system. Applying the present invention makes it possible to realize the interaction between an integrated voice response (IVR)or non-voice services, such as unstructured supplementary service data (USSD) with an OCS through an interface machine, instead of a traditional man-machine language (MML) interface.

Description

Method and system for interacting intelligent network service with online charging system

The present invention relates to the field of intelligent network technologies, and in particular, to a method and system for interacting an intelligent network service with an online charging system. Background technique

In the intelligent network system, the MML (Man-Machine Language) interface has been used to interact with the OCS (Online Charge System) to implement IVR (Integrated Voice Response) or USSD (Unstructured).

Control of non-voice services such as Supplementary Service Data (unstructured supplementary data service), and the entire process of operating user accounts, and can implement USSD messages, IVR voice playback, etc. through related functions in the core network related environment. The way to return results to the user.

At present, the non-voice-based services in the OCS-based intelligent network system basically connect the OCS to the service side of the intelligent network through the MML protocol interface, and enable the intelligent network service side to obtain the required information through interaction of information such as user accounts. The information is used to control the flow of the non-voice-based intelligent service. If the user's account needs to be reversed, the MML interface needs to interact with the OCS to achieve the operation of the OCS account. However, it has not been disclosed how to implement non-voice services such as IVR or USSD to interact with OCS through the DCC (Dimeter credit control, Diameter protocol) interface message. Summary of the invention

The main purpose of the present invention is to provide a method for interacting between an intelligent network service and an online charging system, and implementing a non-voice service such as IVR or USSD and an online meter by setting a DCC-based interface machine without using a conventional MML interface. The fee system interacts. The present invention provides a method for interacting with an OCS, including:

The service control point device receives the smart service request message of the user, and sends the smart service request message to the interface machine;

The interface machine sends the intelligent service request message to the credit control request message to

OCS, the credit control request message includes user number information;

The OCS returns a credit control response message to the interface machine according to the credit control request message; the interface machine forwards the credit control response message to the service control point device;

The service control point device performs a service operation according to the credit control response message.

Preferably, the service control point device receives the smart service request message of the user, and the sending the smart service request message to the interface device includes:

The service control point device determines the management access code triggered by the user to trigger the intelligent service, and prompts the user to select the corresponding intelligent service type according to the judgment result;

Send an intelligent service request message to the interface machine according to the type of intelligent service selected by the user. Preferably, before the performing the interface machine sends the smart service request message to the OCS by using the credit control request message, the method further includes:

The interface device searches for the configured address of the associated peer OCS according to the smart service request message. Preferably, the OCS returns a credit control response message to the interface device according to the credit control request message, and includes:

After receiving the credit control request message, the OCS parses the user number information in the credit control request message;

And analyzing the database according to the user number information, and obtaining related account information of the user, and returning the account information to the interface machine by using a credit control response message.

Preferably, the service control device performing the service operation according to the credit control response message specifically includes:

The service control point device parses the account information in the credit control response message; The account information is presented to the user in the form of a voice announcement.

The present invention also provides a system for interacting with an OCS, and the system includes: a service control point device, an interface device, and an OCS;

The service control point device is configured to receive an intelligent service request message of the user, and send the smart service request message to the interface device; and perform a service operation according to the credit control response message sent by the interface device;

The interface machine is configured to send the smart service request message sent by the service control point device to the OCS in the form of a credit control request message, where the credit control request message includes user number information; and the location sent by the OCS Transmitting the credit control response message to the service control point device;

The OCS is configured to return a credit control response message to the interface machine according to the credit control request message.

Preferably, the service control point device includes:

The judging module is configured to determine a management access code for triggering the intelligent service dialed by the user, and prompt the user to select a corresponding smart service type according to the judgment result;

The sending module is configured to send an intelligent service request message to the interface machine according to the smart service type selected by the user.

Preferably, the interface machine comprises:

a search module, configured to search for a related peer according to the smart service request message

OCS address.

Preferably, the OCS comprises:

The first parsing module is configured to: after receiving the credit control request message, parse the user number information in the credit control request message, and send the user number information to the returning module;

Returning a module, configured to analyze, according to the user number information sent by the first parsing module The database obtains the relevant account information of the user, and returns the account information to the interface machine with a credit control response message.

Preferably, the service control point device further includes:

a second parsing module, configured to parse the account information in the credit control response message, and send the account information to the presentation module;

And a presentation module, configured to present the account information sent by the second parsing module to the user in a voice broadcast form.

The invention replaces the function of the traditional MML interface machine by adopting the DCC-based interface machine, and establishes the connection between the intelligent network service and the OCS by using the DCC-based interface machine as a link. After the user requests and triggers the related intelligent service from the service control point device, the service control point device sends the intelligent service request message including the user number information to the OCS of the opposite end in the form of a credit control request message; the OCS is based on the user number information. After the corresponding account information is found, the account information is returned to the interface machine in the form of a credit control response message, and the interface machine forwards the message for the service control point device to parse and obtain the account information therein, thereby Presented to the user in the form of playback. In this way, the interaction between the non-voice service such as IVR or USSD and the online charging system can be realized by setting the interface machine without using the traditional MML interface. DRAWINGS

1 is a schematic flowchart of an embodiment of a method for interacting an intelligent network service with an online charging system according to an embodiment of the present invention;

2 is a schematic flow chart of the service control point device sending an intelligent service request message in FIG. 1; FIG. 3 is a schematic flowchart of the online charging system returning a credit control response message in FIG. 1; FIG. 4 is an intelligent network service and online charging according to the present invention; Schematic diagram of a flow of another embodiment of the method of system interaction;

5 is a schematic flowchart of still another embodiment of a method for interacting an intelligent network service with an online charging system according to the present invention; 6 is a schematic structural diagram of an embodiment of a system for interacting between an intelligent network service and an online charging system according to the present invention;

7 is a schematic structural diagram of a service control point device in FIG. 6;

8 is a schematic structural diagram of an online charging system in FIG. 6;

9 is a schematic structural diagram of still another embodiment of a system for interacting between an intelligent network service and an online charging system according to the present invention;

FIG. 10 is a schematic structural diagram of still another embodiment of a system for interacting an intelligent network service with an online charging system according to the present invention.

The implementation, functional features and advantages of the objects of the present invention will be further described in conjunction with the embodiments herein. detailed description

It is understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.

The invention provides a DCC-based interface machine, which replaces the function of the traditional MML interface machine with an interface machine, establishes a connection between the intelligent network service and the OCS by using the interface machine as a link, and sends a credit control request through the interface machine. The message and the receiving credit control response message are used to achieve the purpose of the user's normal use of the intelligent network service function.

Referring to FIG. 1 , an embodiment of an interaction between an intelligent network service and an online charging system according to the present invention is provided. The method includes:

Step S101: The service control point device receives the smart service request message, and sends the smart service request message to the interface device.

In this embodiment, when the user wants to perform a balance inquiry and the like on the account, the user needs to trigger the corresponding intelligent service through the service control point device, and the triggered smart service may be a non-voice intelligent device such as IVR or USSD. Network business. After the smart service is triggered, the service control point device sends the request to the base in the form of an intelligent service request message according to the user's request. Interface machine for DCC.

Step S102: The interface device sends the smart service request message to the OCS in the form of a credit control request message, where the credit control request message includes user number information.

Specifically, after receiving the smart service request message, the DCC-based interface device starts to establish a connection with the OCS, and then sends an intelligent service request message to the OCS in the form of a credit control request message, for the OCS to perform the user. A query for the required information.

Here, the intelligent service request message sent by the interface device may include: user number information such as a calling user number and a called user number.

Step S103: The OCS returns a credit control response message to the interface machine according to the credit control request message.

Specifically, when the OCS receives the credit control request message that is sent by the interface device and includes the user number information, the OCS searches for the account information required by the user according to the user number information carried in the message and the smart service requested by the user. , return a credit control response message carrying the account information to the interface machine.

Step S104: The interface device forwards the credit control response message to the service control point device. Step S105: The service control point device performs a service operation according to the credit control response message. Specifically, after receiving the credit control response message sent by the OCS, the interface device forwards the credit control response message to the service control point device. After receiving the credit control response message forwarded by the interface machine, the service control point device performs corresponding operations on the smart service request of the user according to the account information in the credit control response message, so as to present the required information to the user.

In the embodiment of the present invention, the interface between the intelligent network service and the OCS is established by using an interface machine instead of the function of the traditional MML interface machine. After the user requests and triggers the related intelligent service to the service control point device, the service control point device sends the intelligent service request message including the user number information to the OCS of the opposite end in the form of a credit control request message; After finding the corresponding account information, the account information should be controlled by credit. The form of the A message is returned to the interface machine, and the interface machine forwards the message for the service control point device to parse and obtain the account information therein, so that the information is presented to the user in the form of playback. In this way, the interaction between the non-voice service such as IVR or USSD and the OCS can be realized by setting the interface machine without using the traditional MML interface.

Referring to FIG. 2, in an embodiment of the method for interacting with the OCS of the intelligent network service of the present invention, step S101 includes:

Step S1011: The service control point device determines a management access code that triggers the smart service triggered by the user, and prompts the user to select a corresponding smart service type according to the determination result;

In the above embodiment, if the user wants to request the corresponding intelligent service, the preset management access code needs to be dialed to the service control point device, such as 10086. When the service control point device receives the call from the user, it triggers an intelligent service process such as IVR or USSD. At this time, the intelligent service first obtains the corresponding request purpose of the user according to the management access code, and then broadcasts the voice to the user. The user selects the corresponding sub-function menu, that is, selects the type of smart service that the user wants to perform at this time.

Step S1012: Send an intelligent service request message to the interface machine according to the smart service type selected by the user.

When the user selects the corresponding smart service type, the command selected by the user forms an intelligent service request message. At this time, the service control point device requests the OCS to perform the query to present the information required by the user to the user, and the smart service request message needs to be sent to the interface device, so as to facilitate the connection with the OCS side through the interface device, thereby The information required by the queried user is broadcast to the user.

The user invokes the management access code to trigger an intelligent service such as IVR or USSD, and selects the smart service type that needs to be performed according to the prompt of the smart service, and the service control point device requests the smart service according to the user's selection. The message is sent to the interface machine. Carrying user number information in the intelligent service request message, which makes the user's own information and the user The information requested is more clear.

Referring to FIG. 3, in an embodiment of the method for interacting with the OCS of the intelligent network service of the present invention, step S103 includes:

Step S1031: After receiving the credit control request message, the OCS parses the user number information in the credit control request message.

After the interface machine sends the credit control request message containing the user number information to the OCS, the OCS parses the credit control request message, and the purpose is to obtain the user number information contained in the message.

Step S1032: Analyze the database according to the user number information and obtain relevant account information of the user, and return the account information to the interface machine by using a credit control response message.

After parsing the user number information in the credit control request message, the OCS analyzes and searches its own database according to the user number information, so as to obtain the account information corresponding to the user number, the account information is the user. The information you need to get. Then, the user's account information is returned to the interface machine in the form of a credit control response message.

The OCS obtains the user number information by parsing the credit control request message including the user number information sent by the received receiver, and then analyzing the database according to the user number information to query the account information corresponding to the user. , and return the account information to the interface machine in the form of a credit control response message. In this way, the interaction between the intelligent service and the OCS is realized through the interface machine, so that the searching operation of the information required by the user is simpler.

Referring to FIG. 4, another embodiment of the method for interacting with the OCS of the intelligent network service of the present invention is proposed. Step S105 specifically includes:

Step S1051: The service control point device parses out the account information in the credit control response message, and when the service control point device receives the credit control response message that includes the account information of the user returned by the OCS forwarded by the interface device, the packet is started. This message is parsed, the purpose is to get To the user's related account information, the account information may include different information such as the user's balance, balance validity period or sub-account information.

Step S1052: Present the account information to the user in a voice broadcast form.

After the user's related account information is parsed, the service control point device presents the corresponding account information to the user in the form of voice announcement according to the user's needs.

After receiving the relevant information, the user can choose to continue to return to the main menu or hang up, so that the process of intelligent service and OCS interaction through the interface machine is completed.

The service control point device parses the credit control response message forwarded by the received interface machine to obtain the user account information, and presents the corresponding information required by the user according to the user's needs, so that the user can conveniently Receive information about the queries required to perform intelligent services.

Referring to FIG. 5, another embodiment of the method for interacting with the OCS of the intelligent network service of the present invention is provided. The method further includes:

Step S106: The interface device searches for the configured address of the relevant peer OCS according to the smart service request message.

After the interface device receives the intelligent service request message from the service control point device, since the information required by the user is on the OCS side, the interface device searches for the corresponding pair according to the intelligent service requested by the user. The OCS searches for the address of the OCS at the same time, so that the intelligent service request message is sent to the OCS according to the found address, so as to query the information required by the user.

Referring to FIG. 6, an embodiment of a system for interacting with an OCS of an intelligent network service according to the present invention is provided. The system includes a service control point device, an interface device, and an OCS, where

The service control point device is configured to receive the smart service request message of the user, send the smart service request message to the interface device, and perform a service operation according to the credit control response message sent by the interface device; The interface machine is configured to send the smart service request message to the OCS in the form of a credit control request message, where the credit control request message includes user number information, and forward the credit control response message sent by the OCS to the service control. Point device

The OCS is arranged to return a credit control response message to the interface machine in accordance with the credit control request message.

In this embodiment, the service control point device is configured to trigger a corresponding intelligent service when the user wants to perform a balance inquiry on the account, and the triggered smart service may be a non-voice class such as IVR or USSD. The intelligent network service, when the smart service is triggered, sends the request to the interface machine in the form of an intelligent service request message according to the request of the user; correspondingly, the interface machine is set to receive the service control point device. After the intelligent service request message, the connection between the OCS and the OCS is started, and then the smart service request message of the user is sent to the OCS in the form of a credit control request message, so that the OCS can query the information required by the user. The smart service request message may include: user number information such as a calling user number and a called user number.

The OCS is configured to: when receiving the credit control request message that is sent by the interface device and including the user number information, find the account required by the user according to the user number information carried in the message and the smart service requested by the user. After the information, a credit control response message carrying the account information is returned to the interface machine; correspondingly, the interface machine is configured to forward the credit control response message after receiving the credit control response message sent by the OCS To the service control point device, the service control point device is configured to receive a credit control response message forwarded by the interface device, and then perform corresponding operations on the smart service request of the user according to the account information in the credit control response message. In order to present the user with the information they need.

In the embodiment of the present invention, the interface between the intelligent network service and the OCS is established by using an interface machine instead of the function of the traditional MML interface machine. After the user requests and triggers the related intelligent service from the service control point device, the service control point device will include the user number. The intelligent service request message of the information is sent to the OCS of the opposite end in the form of a credit control request message; after the OCS finds the corresponding account information according to the user number information, the account information is returned to the DCC-based interface machine in the form of a credit control response message. The interface machine forwards the message for the service control point device to parse and obtain the account information therein, so that the information is presented to the user in the form of playback. In this way, the interaction between the non-voice service such as IVR or USSD and the OCS can be realized by setting the interface machine without using the traditional MML interface.

Referring to FIG. 7, in an embodiment of the system for interacting with the OCS of the intelligent network service of the present invention, the service control point device includes:

The determining module 10 is configured to determine a management access code triggered by the user to trigger the intelligent service, and prompt the user to select a corresponding smart service type according to the determination result;

The sending module 20 is configured to send an intelligent service request message to the interface machine according to the smart service type selected by the user.

In the above embodiment, if the user wants to request the corresponding intelligent service, the preset management access code needs to be dialed to the service control point device, such as 10086.

The judging module 10 is configured to trigger an intelligent service process such as IVR or USSD after receiving the call of the user. At this time, the user obtains the corresponding request purpose according to the management access code, and then broadcasts the voice to the user, prompting the user. The selection of the corresponding sub-function menu is performed, that is, the type of intelligent service that the user wants to perform at this time is selected.

The sending module 20 is configured to form an intelligent service request message by using an instruction selected by the user after receiving the corresponding smart service type selected by the user. At this time, the OCS is requested to perform a query to present the information required by the user to the user, and the smart service request message is sent to the interface machine, so as to facilitate the connection with the OCS side through the interface machine, thereby requiring the queried user. The information is broadcast to the user.

The user can trigger an intelligent service such as IVR or USSD by dialing the management access code, and select the smart service type that needs to be performed according to the prompt of the intelligent service, and the service control point is set. The request is sent to the interface machine in the form of an intelligent service request message according to the user's selection. The user service information is carried in the intelligent service request message, which makes the user's own information and the information requested by the user more clear.

Referring to FIG. 8, in an embodiment of the system for interacting with the OCS of the intelligent network service of the present invention, the OCS includes:

The first parsing module 30 is configured to: after receiving the credit control request message, parse the user number information in the credit control request message, and send the user number information to the returning module 40;

The returning module 40 is configured to analyze the database and obtain relevant account information of the user according to the user number information sent by the first parsing module 30, and return the account information to the interface machine by using a credit control response message.

The first parsing module 30 is configured to parse the credit control request message after receiving the credit control request message that is sent by the interface device and includes the user number information, so as to obtain the user number included in the message. information.

The returning module 40 is configured to analyze and search its own database according to the user number information sent by the first parsing module 30, so as to obtain account information corresponding to the user number, and the account information is required by the user. The obtained information; Then, the user's account information is returned to the interface machine in the form of a credit control response message.

The first parsing module 30 is configured to obtain the user number information by parsing the credit control request message including the user number information sent by the received receiver.

The returning module 40 is configured to analyze the database according to the user number information to query the account information corresponding to the user, and return the account information to the interface machine in the form of a credit control response message.

In this way, the interaction between the intelligent service and the OCS is realized through the interface machine, so that the searching operation of the information required by the user is simpler. Referring to FIG. 9, another embodiment of the system for interacting with the OCS of the present invention is provided. The service control point device further includes:

The second parsing module 50 is configured to parse the account information in the credit control response message, and provide the account information to the presentation module 60;

The presentation module 60 is configured to present the account information sent by the second parsing module 50 to the user in a voice broadcast form.

The second parsing module 50 is configured to parse the message after receiving the credit control response message including the account information of the user, in order to obtain related account information of the user, where the account information may include the user's Different information such as balance, balance validity period or sub-account information.

After parsing the related account information of the user, the service control point device presents the corresponding account information to the user in the form of voice announcement through the presentation module 60 according to the user's needs.

After receiving the relevant information, the user can choose to continue to return to the main menu or hang up, thus completing the process of intelligent service and OCS interaction through the interface machine.

The service control point device obtains the user account information by parsing the received credit control response message, and presents the corresponding information required by the user according to the user's needs, so that the user can conveniently receive the smart information. Information required for the business to query.

Referring to FIG. 10, another embodiment of the system for interacting with the OCS of the intelligent network service of the present invention is provided. The interface device includes:

The searching module 70 is configured to search for the configured address of the relevant OCS according to the intelligent service request message.

After the interface device receives the intelligent service request message from the service control point device, since the information required by the user is on the OCS side, the DCC interface machine searches for the advance through the search module 70 according to the intelligent service requested by the user. The corresponding peer OCS is configured to find the address of the OCS at the same time, so that the intelligent service request message is sent to the OCS according to the found address. Thereby, the inquiry of the information required by the user is performed.

The above description is only the preferred embodiment of the present invention, and is not intended to limit the scope of the invention, and the equivalent structure or equivalent flow transformation made by the specification and the drawings of the present invention may be directly or indirectly applied to other related The technical field is equally included in the scope of patent protection of the present invention.

Claims

Claim

A method for interacting an intelligent network service with an online charging system OCS, the method comprising: receiving, by a service control point device, an intelligent service request message of a user, and sending the intelligent service request message to an interface machine;

OCS, the credit control request message includes user number information;

The method of claim 1, wherein the service control point device receives the smart service request message of the user, and sends the smart service request message to the interface device, where: the service control point device determines that the user dials Triggering the management access code of the intelligent service, and prompting the user to select a corresponding smart service type according to the judgment result;

Send an intelligent service request message to the interface machine according to the type of intelligent service selected by the user.

The method of claim 1, wherein the method further comprises: before the performing the interface to send the smart service request message to the OCS by using the credit control request message, the method further includes:

The interface device searches for the configured address of the associated peer OCS according to the smart service request message.

The method of claim 1, wherein the OCS returns a credit control response message to the interface machine according to the credit control request message, including:

The method of claim 4, wherein the service control point device performs a service operation according to the credit control response message, including: The service control point device parses the account information in the credit control response message; and presents the account information to the user in a voice broadcast form.

6. A system for interacting with an OCS and an OCS, the system comprising: a service control point device, an interface machine, and an OCS;

The system of claim 6, wherein the service control point device comprises: a determining module, configured to determine a management access code for triggering an intelligent service dialed by the user, and prompting the user to select a corresponding intelligent service according to the determination result Types of;

8. The system of claim 6, wherein the interface machine comprises:

The locating module is configured to search for the configured address of the associated peer OCS according to the smart service request message.

9. The system of claim 6, wherein the OCS comprises:

The first parsing module is configured to: after receiving the credit control request message, parse the user number information in the credit control request message, and send the user number information to the return module; The returning module is configured to analyze the database according to the user number information sent by the first parsing module, obtain the related account information of the user, and return the account information to the interface machine by using a credit control response message.

The system of claim 7, wherein the service control point device further comprises: a second parsing module, configured to parse the account information in the credit control response message, and send the account information to the presentation Module