WO2013060131A1

WO2013060131A1 - Method and apparatus for processing telephone bill

Info

Publication number: WO2013060131A1
Application number: PCT/CN2012/074763
Authority: WO
Inventors: 李春雷
Original assignee: 中兴通讯股份有限公司
Priority date: 2011-10-24
Filing date: 2012-04-26
Publication date: 2013-05-02
Also published as: CN102438226A

Abstract

A method and an apparatus for processing a telephone bill are disclosed in embodiments of the present invention. The method comprises: generating the telephone bill in response to a user's customized selection of bill information in the telephone bill; and sending the telephone bill. By adopting the method that an operator interacts with the user and generates the telephone bill according to the user's customized selection, the present invention resolves the problem of a single organization form of the bill information in the telephone bill in related technologies, thus enabling flexible and diverse organization forms of the bill information in the telephone bill, and improving user experience.

Description

The present invention relates to the field of communications, and in particular to a call bill processing method and apparatus. BACKGROUND OF THE INVENTION With the development of communication technologies and markets, various telecom operators and information product providers continue to enrich their service resources in order to fully occupy customer resources, constantly changing strategies in the market, and constantly enriching telecommunications services and products. At present, there are hundreds of business types, including transaction, information, database and entertainment, such as SMS, WAP, CRBT, MMS, mobile games, mobile TV, mobile payment, mobile IM, mobile email, location service. Etc., so users are using more and more products, and the combination of capabilities is more complicated, which puts a lot of new demands on how to form user bills, integrate bills and push bills to users. However, the billing information in the current bill is organized in a single form and the user experience is not good. SUMMARY OF THE INVENTION A related embodiment of the present invention provides a billing bill processing method and apparatus for implementing diversification of billing information organization forms in a bill of charge in the related art. The embodiment of the present invention provides a method for processing a bill of bills, comprising: responding to a personalized selection of billing information in a bill for a bill, generating a bill for billing; and sending a bill for bills. Preferably, in response to the personalized selection of the billing information in the bill of the bill by the user, generating the bill of credit includes: collecting a bill of charge corresponding to the personalized selection; and collecting the bills of the bill to obtain a bill for the bill. Preferably, before the transaction fee record is merged to obtain the bill of charge, the method further comprises: a dialogue fee record for sorting; and sorting the sorted call charge records. Preferably, before the bill is sent, the method further includes: providing, in the bill of charge, a payment link bound to the mobile terminal number of the user for the bill of charge. Preferably, after the bill is sent, the method further includes: an online payment request sent in response to the user clicking the payment link; authenticating the online payment request; and providing the online payment service to the user. Preferably, after the bill is sent, the method further includes: obtaining payment information of the user's conversation fee record; and identifying the credit charge record in the bill of charge according to the payment information. Preferably, after generating the credit bill in response to the user's personalized selection of the billing information in the bill, the method further includes: receiving a modification suggestion of the bill information in the bill of the user; generating a new personalized selection according to the modification suggestion . Preferably, sending the bill of credit includes: sending the bill of bill by email. The embodiment of the present invention provides a call bill processing device, including: a generating module, configured to generate a bill for billing in response to a personalized selection of billing information in a bill for a bill, and a sending module, configured to send a bill for billing. Preferably, the generating module comprises: a collecting sub-module, configured to collect a call charge record corresponding to the personalized selection; and a merge sub-module, configured to merge the dialog fee records to obtain a bill of charge. Through the embodiment of the present invention, the interaction between the operator and the user is adopted, and the method for generating the bill of charge according to the personalized selection of the user is realized, and the diversification of the billing information organization form in the bill of the related art is realized, thereby making the bill in the bill of the bill. The information organization is flexible and diverse, which improves the user experience. BRIEF DESCRIPTION OF THE DRAWINGS The accompanying drawings, which are set to illustrate,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, BRIEF DESCRIPTION OF THE DRAWINGS In the drawings: FIG. 1 is a flow chart of a billing bill processing method according to an embodiment of the present invention; FIG. 2 is a block diagram showing a structure of a bill billing processing apparatus according to an embodiment of the present invention; FIG. 4 is a block diagram of a structure of a billing billing apparatus according to a preferred embodiment of the present invention; FIG. 5 is a block diagram 3 of a billing billing apparatus according to a preferred embodiment of the present invention; FIG. FIG. 7 is a structural block diagram 5 of a billing bill processing apparatus according to a preferred embodiment of the present invention; FIG. FIG. 8 is a block diagram of a structure of a billing billing apparatus according to a preferred embodiment of the present invention; FIG. 9 is a schematic diagram of a billing apparatus implemented by the present invention in accordance with a preferred embodiment of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS It should be noted that the embodiments in the present application and the features in the embodiments may be combined with each other without conflict. The invention will be described in detail below with reference to the drawings in conjunction with the embodiments. Embodiments of the present invention relate to providing a method and system for improving user bill formation, billing information integration, billing information push, bill binding payment, and facilitating user acquisition and payment of billing information. This enables operators to provide users with more human and friendly contacts and improve user satisfaction. The main disclosure is to use telecom products (such as voice, SMS, GPRS, etc.) to generate bills, consolidate bills, and push notifications to users via email. At the same time, the bills are bound to users through online banking payment links carried by email. A method and system for online payment capabilities. The invention provides a billing bill processing method. 1 is a flowchart of a method for processing a bill of bills according to an embodiment of the present invention, which includes the following steps S102 to S104. Step S102, generating a credit bill in response to the user's personalized selection of billing information in the bill of credit. Step S104, sending a bill of credit. In the related art, the billing information in the bill of charge is organized in a single form. Through the embodiment, the operator provides a personalized service, and through the interaction between the operator and the user, understands the usage habit of generating the bill according to the personalized selection of the user, which can make the billing information organization form in the bill of bills flexible. Diverse, improved user experience. Preferably, in response to the personalized selection of the billing information in the bill of the bill by the user, generating the bill of credit includes: collecting a bill of charge corresponding to the personalized selection; and collecting the bills of the bill to obtain a bill for the bill. In the preferred embodiment, by combining the credit records, the user can more intuitively obtain the bill and pay the bill, thereby improving the user experience. Preferably, before the transaction fee record is merged to obtain the bill of charge, the method further comprises: a dialogue fee record for sorting; and sorting the sorted call charge records. In the preferred embodiment, the sorting and sorting by the dialogue fee record can enhance the readability of the billing information in the bill of bills, facilitate the user to select the important bills to pay in advance, and facilitate the user to personalize the selection more conveniently. Improve the user experience. Preferably, before the bill is sent, the method further includes: providing, in the bill of charge, a payment link bound to the mobile terminal number of the user for the bill of charge. In the preferred embodiment, the user is provided with a convenient payment method, that is, paying directly by clicking the payment link without filling in the mobile terminal number, thereby improving the user experience. Preferably, after the bill is sent, the method further includes: an online payment request sent in response to the user clicking the payment link; authenticating the online payment request; and providing the online payment service to the user. This embodiment ensures the security of online payment and avoids the loss of the user. Preferably, after the bill is sent, the method further includes: obtaining payment information of the user's conversation fee record; and identifying the credit charge record in the bill of charge according to the payment information. In the preferred embodiment, the bill of charge is refreshed after the user pays, so that the user can more intuitively obtain the unpaid bill of charge record and pay, thereby improving the user experience. Preferably, after generating the credit bill in response to the user's personalized selection of the billing information in the bill, the method further includes: receiving a modification suggestion of the bill information in the bill of the user; generating a new personalized selection according to the modification suggestion . Through this embodiment, the user makes recommendations on the information he needs, realizes personalized selection, and makes the information form rich and readable. Preferably, sending the bill of credit includes: sending the bill of bill by email. In the preferred embodiment, the user can conveniently obtain the billing situation of his own bill, and facilitate the operation such as timely renewal. It should be noted that the steps shown in the flowchart of the accompanying drawings may be performed in a computer system such as a set of computer executable instructions, and, although the logical order is shown in the flowchart, in some cases, The steps shown or described may be performed in an order different than that herein. The embodiment of the present invention further provides a billing bill processing device. FIG. 2 is a block diagram of a billing bill processing device according to an embodiment of the present invention. As shown in FIG. 2, the first generating module 202 and the sending module 204 are included. The structure is described in detail below. The first generating module 202 is configured to generate a credit bill in response to the personalized selection of the billing information in the bill by the user; the sending module 204 is connected to the first generating module 202 and configured to send the bill. In the related art, the billing information in the bill of charge is organized in a single form. Through the embodiment, the operator provides a personalized service, and through the interaction between the operator and the user, understands the usage habit of generating the bill according to the personalized selection of the user, which can make the billing information organization form in the bill of bills flexible. Diverse, improved user experience. FIG. 3 is a block diagram of a structure of a billing billing apparatus according to a preferred embodiment of the present invention. As shown in FIG. 3, the method includes: a collecting submodule 2022, configured to collect a billing record corresponding to the personalized selection; and a merge submodule 2024, Connected to the collection sub-module 2022, set up as a conversation fee record for merging, to obtain a bill of charge. In the preferred embodiment, by combining the credit records, the user can more intuitively obtain the bill and pay the bill, thereby improving the user experience. 4 is a structural block diagram 2 of a billing bill processing apparatus according to a preferred embodiment of the present invention. As shown in FIG. 4, the method includes: a sorting sub-module 2026, connected to the collecting sub-module 2022, configured to sort the conversation fee records; Sub-module 2028, coupled to the sorting sub-module 2026, is arranged to sort the sorted credit records. In the preferred embodiment, the sorting and sorting by the dialogue fee record can enhance the readability of the billing information in the bill of the bill, which is beneficial for the user to select the important bill to pay in advance, and is more convenient for the user to personalize the selection. Improve the user experience. FIG. 5 is a block diagram 3 of a structure of a billing billing apparatus according to a preferred embodiment of the present invention. As shown in FIG. 5, the method further includes: a first executing module 206 connected to the first generating module 202 and the sending module 204, configured to set a call charge. The record provides a payment link that is tied to the user's mobile terminal number. In the preferred embodiment, the user is provided with a convenient payment method, that is, paying directly by clicking the payment link without filling in the mobile terminal number, thereby improving the user experience. 6 is a structural block diagram 4 of a billing billing device according to a preferred embodiment of the present invention. As shown in FIG. 6, the method further includes: a response module 208, connected to the sending module 204, configured to respond to a user to click on a payment link to send an online payment. The requesting module 210 is connected to the response module 208 and configured to authenticate the online payment request. The executing module 212 is connected to the authentication module 210 and configured to provide an online payment service to the user. This embodiment ensures the security of online payment and avoids the loss of the user. FIG. 7 is a block diagram 5 of a structure of a billing billing apparatus according to a preferred embodiment of the present invention. As shown in FIG. 7, the method includes: an obtaining module 214, connected to the sending module 204, configured to obtain payment information of a user dialogue fee record; 216. Connect to the obtaining module 214, and set to identify the call charge record in the bill of charge according to the payment information. In the preferred embodiment, the bill of charge is refreshed after the user pays, so that the user can more intuitively obtain the unpaid bill of charge record and pay, thereby improving the user experience. FIG. 8 is a structural block diagram 6 of a billing bill processing apparatus according to a preferred embodiment of the present invention. As shown in FIG. 8, the method includes: a receiving module 218, and the first generating module 202 is configured to receive billing information in a bill for a user. The modification suggestion; the second generation module 220 is connected to the receiving module 218 and the sending module 204, and is configured to generate a new personalized selection according to the modification suggestion. Through this embodiment, the user makes recommendations on the information he needs, realizes personalized selection, and makes the information form rich and readable. The implementation process of the embodiment of the present invention will be described in detail below with reference to examples. 9 is a schematic diagram of a billing device implemented using the present invention in accordance with a preferred embodiment of the present invention. As shown in FIG. 2, the accounting processing device includes a bill collection module 302, a bill processing module 304, a bill generation module 306, a bill integration module 308, an email information push module 310, and an online WEB processing module 312. As shown in FIG. 9, the schematic diagram further includes a service engine 314, a network device 316, a service processor 318, and an online banking online transaction device 320 that support telecommunications product capabilities. As shown in FIG. 9, the bill collection module 302 is from each service engine 314, network device 316, and service processor.

The 318 collection service uses the generated charging record to complete the transmission of the bill record. As shown in FIG. 9, the function of the bill processing module 304 is to complete sorting of user-level bill files, bill weighting, product level billing, and product level merchandise processing. The bill processing module 304 executes the post-schedule bill generation module 306 to process the next flow. As shown in FIG. 9, bill generation module 306 completes customer level billing, multi-latitude, multi-level, multi-granular billing information generation. In addition, the module will summarize the billing fees at all levels for deduction, and identify the payment status of each level according to the deduction result. After the bill generation module executes, the dispatch bill integration module 308 processes the next process. As shown in FIG. 9, the bill integration module 308 completes the integration of the user personalized bills according to whether the user subscribes to the email push function, and generates a bill version that can be directly pushed. In addition, the module generates a bill payment binding link and a key required to bind the payment authentication in the link according to the payment status of the bill. The bill integration module 308 executes the post-schedule email information push module 310 to process the next process. As shown in FIG. 9, the email information pushing module 310 will need to push the billing information file to be pushed into the email mailbox registered by the user through the email service. And the secret key of the binding payment link and the unique identifier of the current push service are formed together to form an authentication structure and transmitted to the online WEB processing module 312. As shown in FIG. 9, the function of the online WEB processing module 312 is to accept the online payment request redirected in the user's bill, the legality of the authentication request, and push the online payment service to the user in real time to complete the payment of the user's bill binding. In addition, this module is also responsible for accepting the user's suggestion in the billing notification information about the user's subscription to personalized information, applying a new custom combination. In summary, according to the above embodiments of the present invention, a billing bill processing method and apparatus are provided. Through the invention, the interaction between the operator and the user is adopted, and the method for generating the bill of charge according to the personalized selection of the user is solved, which solves the problem that the billing information organization form in the bill of the related art is single, so that the bill information organization in the bill of bills is organized. The form is flexible and diverse, improving the user experience. Industrial Applicability The technical solution of the present invention has industrial applicability. The embodiment of the invention adopts the interaction between the operator and the user, and generates a bill for billing according to the personalized selection of the user, and solves the problem that the billing information organization form in the bill of the related art is single, so that the bill information organization in the bill of bills is organized. The form is flexible and diverse, improving the user experience. Obviously, those skilled in the art should understand that the above modules or steps of the present invention can be implemented by a general-purpose computing device, which can be concentrated on a single computing device or distributed over a network composed of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device, such that they may be stored in the storage device by the computing device, or they may be separately fabricated into individual integrated circuit modules, or they may be Multiple modules or steps are made into a single integrated circuit module. Thus, the invention is not limited to any specific combination of hardware and software. The above is only the preferred embodiment of the present invention, and is not intended to limit the present invention, and various modifications and changes can be made to the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and scope of the present invention are intended to be included within the scope of the present invention.

Claims

Claim

1. A method for processing bill bills, comprising:

Responding to the user's personalized selection of billing information in the bill of credit, generating the bill of credit; sending the bill of the bill.

2. The method according to claim 1, wherein, in response to the user's personalized selection of billing information in the bill of charge, generating the bill of bill includes:

Collecting a call charge record corresponding to the personalized selection;

The call charge records are combined to obtain the call bill.

3. The method according to claim 2, wherein, before combining the credit records to obtain the bill, the method further comprises:

Sorting the call charge records;

The sorted call records are sorted.

4. The method according to claim 2, wherein, before the bill is sent, the method further comprises: providing, in the bill of exchange, a payment link bound to the mobile terminal number of the user for the bill of charge .

5. The method according to claim 4, wherein, after the bill is sent, the method further comprises: an online payment request sent in response to the user clicking the payment link;

Authenticating the online payment request;

An online payment service is provided to the user.

The method according to claim 2, wherein, after the bill is sent, the method further comprises: acquiring payment information of the user for the call charge record;

According to the payment information, in the bill of charge, the call charge record is identified.

The method according to any one of claims 1 to 6, wherein, after generating the bill of charge in response to a personalized selection of billing information in a bill for a bill by a user, the method further comprises:

Receiving a modification suggestion of the user for billing information in the bill of bill; A new personalized selection is generated based on the modification suggestion. The method according to any one of claims 1 to 6, wherein the transmitting the bill of credit comprises: transmitting the bill of bill by email. A billing and billing device includes:

Generating a module, configured to generate a personalized bill for the billing information in response to the user's billing information in the bill;

The sending module is configured to send the bill of the bill. The device according to claim 9, wherein the generating module comprises:

The collection sub-module is configured to collect a call charge record corresponding to the personalized selection; the merge sub-module is configured to merge the call charge records to obtain the call bill.