WO2012126314A1

WO2012126314A1 - Message broadcast method, client and system

Info

Publication number: WO2012126314A1
Application number: PCT/CN2012/071830
Authority: WO
Inventors: 王雅楠; 钱春晓; 何栩翊
Original assignee: 中兴通讯股份有限公司
Priority date: 2011-03-21
Filing date: 2012-03-01
Publication date: 2012-09-27
Also published as: CN102123037B; CN102123037A

Abstract

Embodiments of the present invention disclose a message broadcast method, which includes: a client of an office system receives, through a user interface, input contents submitted by a user, encapsulates the input contents, transmits the encapsulated input contents to the enterprise central system according to a predetermined way, and broadcasts the contents via the enterprise central system. Embodiments of the present invention also disclose a corresponding apparatus and system. Message broadcast method, apparatus and system provided by the embodiments of the present invention incorporate with the enterprise central system and office system to broadcast messages and/or files, thus improving work efficiency.

Description

The present invention relates to the field of communications, and in particular, to a message broadcast method, apparatus, and system. Background technique

At present, the enterprise switchboard system has been used in many enterprises, it can bring corporate tradition

The PBX/IP-PBX switch and the fixed-line client on the desk are replaced by the carrier's mobile network service. Each employee in the enterprise only needs one mobile client to communicate. At this point, the employee's mobile client has merged three number attributes: fixed line, mobile phone and corporate internal short number. However, in the corporate office environment, many of the convenient functions of the corporate switchboard are not well utilized, such as when it is necessary to hold various meetings, issue various notices, conduct disaster warnings, transmit competitive information, and broadcast daily weather. When forecasting and emphasizing corporate culture information, companies often need to post notices in a more attractive location, or send notifications one by one via phone/sms. On the one hand, it requires manpower to disseminate information. On the other hand, the efficiency of information transmission is not high. It cannot guarantee that all relevant personnel can receive relevant information in time, and obviously cannot meet the needs of modern office or activity organization. Summary of the invention

In view of this, the main purpose of the embodiments of the present invention is to provide a message broadcast method, apparatus, and system, which improve office efficiency.

The embodiment of the present invention provides a message broadcast method, including: the client of the office system receives the input content submitted by the user through the user interface; encapsulates the input content; and sends the encapsulated input content to the enterprise switchboard system according to a preset manner, Broadcasting via the enterprise switchboard system.

Preferably, the encapsulating the input content comprises: verifying whether the input content meets a preset The input content includes a message content, a broadcast mode, and a broadcast object selected by the user through the personal address book and/or the corporate address book; and when the input content conforms to a preset specification, the input content is encapsulated.

Preferably, the receiving, by the client of the office system, the input content submitted by the user through the user interface comprises: receiving an operation instruction submitted by the user for the historical input content.

The embodiment of the invention further provides a client of the office system, including:

a receiving module, configured to receive input submitted by a user through a user interface;

a packaging module, configured to encapsulate the input content;

The sending module is configured to send the encapsulated input content to the enterprise switchboard system according to a preset manner, and broadcast through the enterprise switchboard system.

Preferably, the package module comprises:

a verification unit, configured to verify whether the input content meets a preset specification; the input content includes a message content, a broadcast mode, and a broadcast object selected by the user through the personal address book and/or the corporate address book;

The assembly unit is configured to encapsulate the input content when the input content conforms to a preset specification.

Preferably, the receiving module is configured to receive an operation instruction submitted by the user for the historical input content.

The embodiment of the invention further provides an enterprise switchboard system, including:

a receiving module, configured to receive the encapsulated input content sent by the client of the office system according to a preset manner;

a parsing module, configured to parse the encapsulated input content to obtain the message content and a broadcast object;

a broadcast module, configured to broadcast the message content to the broadcast object.

Preferably, the parsing module is configured to: The encapsulated broadcast object is parsed according to the enterprise address book maintained by the local end.

Preferably, the enterprise switchboard system further includes:

The verification module is configured to verify the user rights of the client, and when the verification passes, allow the broadcast module to broadcast the message content to the broadcast object.

The embodiment of the present invention further provides a message broadcast system, including a client of an office system and an enterprise switchboard system, where

The client is configured to receive the input content submitted by the user through the user interface, encapsulate the input content, and send the encapsulated input content to the enterprise switchboard system according to a preset manner;

The enterprise switchboard system is configured to receive the encapsulated input content sent by the client of the office system according to a preset manner, parse the encapsulated input content, obtain the message content and the broadcast object, and broadcast the message content to the The broadcast object.

The client includes:

a packaging module, configured to encapsulate the input content;

Preferably, the package module comprises:

The enterprise switchboard system includes: The receiving module is configured to receive the encapsulated input content sent by the client of the office system according to a preset manner;

Preferably, the parsing module is configured to:

The encapsulated input content is parsed according to the enterprise address book maintained by the local end.

Preferably, the enterprise switchboard system further includes:

The message broadcast method, device and system provided by the embodiment of the invention improve the office efficiency by combining the enterprise switchboard system and the office system to broadcast messages and/or files. DRAWINGS

1 is a schematic flowchart of an embodiment of a message broadcast method according to the present invention;

1 is a schematic flowchart of encapsulation in an embodiment of a message broadcast method according to the present invention;

3 is a schematic structural diagram of an embodiment of a client according to the present invention;

4 is a schematic structural diagram of a package module in an embodiment of a client according to the present invention;

FIG. 5 is a schematic structural diagram of an embodiment of an enterprise switchboard system according to the present invention; FIG.

6 is a schematic structural diagram of still another embodiment of an enterprise switchboard system of the present invention;

FIG. 7 is a schematic structural diagram of an embodiment of a message broadcast system according to the present invention. detailed description

The implementation, functional features, and advantages of the present invention will be further described with reference to the accompanying drawings. It is understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention. Referring to FIG. 1, an embodiment of a message broadcast method according to the present invention includes: Step S10: A client of an office system receives an input submitted by a user through a user interface; an enterprise user logs in to a client of the office system, enters a user interface, and edits The message to be sent and/or the file to be uploaded, and the broadcast object is selected by viewing the group address book of the office system server or the personal address book of the registered office system, and then selecting a broadcast mode to submit the transmission. Broadcasting methods include short message broadcasting, voice broadcasting, and telephone outbound calls, as well as other various methods suitable for broadcasting.

Step S11, encapsulating the input content;

The client of the office system receives the input content and encapsulates the input content, and the encapsulation manner may be performed by means of a work number according to the selected broadcast object: for example, the short message broadcast mode is defined as a sending mode identifier bit "0". If there is text content input by the user, it is converted into a character string, and the content identification bit is set to "0", and finally the above content is merged into one message body. If the input content includes both the text content and the uploaded file, the content identifier is specified. The bit is "1" and the message body is merged into a message packet along with the uploaded file.

Step S12: Send the encapsulated input content to the enterprise switchboard system according to a preset manner, and broadcast by the enterprise switchboard system.

The client of the office system sends the encapsulated input content, that is, the message body or the message packet, by a preset manner such as http (hypertext transfer protocol) or soap (simple object access protocol) interface. Enterprise switchboard system. After receiving the message body or the message packet, the enterprise switchboard system parses the encapsulated input content: if the content identifier bit is "0", the string of the message body is parsed and corresponding to the communication network element connected to the enterprise switchboard system. The broadcast mode notifies the broadcast object. If the content identifier bit is "1", the upload file is obtained and the content is converted to the corresponding broadcast mode to notify the broadcast object by judging the file suffix name, and the uploaded file is saved to the corresponding storage area.

Depending on the broadcast method, the enterprise switchboard system needs to be handled differently: when the user chooses short When the broadcast mode is used, the enterprise switchboard system sends the text content or uploaded file input by the user in the message body/message packet to the broadcast object according to the short message; when the user selects the phone call out broadcast mode, the enterprise switchboard system inputs the text input by the user. The content or the uploaded file is converted into a voice file, and then the phone calls the number of the broadcast object, and the voice file is played after the external call is connected; when the user selects the voice broadcast mode, the enterprise switchboard system converts the text content or the uploaded file input by the user into voice. The file, and then the voice broadcast access code is sent to the broadcast object, and the user can listen to the voice file by dialing the voice broadcast access code.

In this embodiment, by combining the enterprise switchboard system and the office system, the message and/or file broadcast is performed, thereby improving office efficiency.

Referring to FIG. 2, in an embodiment of the message broadcast method of the present invention, step S11 may include: Step S111: verifying whether the input content meets a preset specification; the input content includes message content, a broadcast mode, and a user through a personal The broadcast object selected by the address book and/or corporate address book;

The client of the office system combines the broadcast mode to determine whether the user has edited the text content or uploaded a valid upload file. If the text content is not edited and the upload file is invalid, a corresponding prompt box will pop up prompting the user to modify.

Step S112: Encapsulate the input content when the input content meets a preset specification.

If the input is valid, the input content is encapsulated into a certain message body/message packet and sent to the enterprise switchboard system.

In this embodiment, the client of the office system checks the input content and encapsulates the input content in a preset manner, thereby improving the flexibility of the package.

In an embodiment of the message broadcast method of the present invention, step S10 may include:

Receiving an operation instruction submitted by the user for the historical input content.

Users can also query or delete historical input content, and directly make existing historical input content. Submitting for this input saves user time.

Referring to FIG. 3, a client 10 of an office system of the present invention is provided, which includes: a receiving module 11 configured to receive input content submitted by a user through a user interface; and a packaging module 12 configured to encapsulate the input content;

The sending module 13 is configured to send the encapsulated input content to the enterprise switchboard system according to a preset manner, and broadcast through the enterprise switchboard system.

The enterprise user logs in to the client 10 of the office system, enters the user interface, edits the message to be sent and/or the file to be uploaded, and selects the broadcast object by checking the group address book of the office system server or the personal address book of the registered office system. Then choose a broadcast method to submit the send. Broadcast methods include short message broadcasts, voice broadcasts, and outbound calls, as well as other methods suitable for broadcast.

The receiving module 11 of the client receives the input content, and the encapsulating module 12 encapsulates the input content, and the encapsulation manner may be performed by means of a work number according to the selected broadcast object: for example, the short message broadcast mode is defined as a sending mode identifier bit. 0", if there is text content input by the user, it is converted into a character string, and the content identification bit is set to "0", and finally the above content is merged into one message body. If the input content includes both the text content and the uploaded file, The specified content identifier is "1", and the message body is merged into a message package together with the uploaded file, and sent by the sending module 13 to the enterprise switchboard system through a preset manner such as http or soap interface.

After receiving the message body or the message packet, the enterprise switchboard system parses the encapsulated input content: The enterprise switchboard system parses the string of the message body according to the client number corresponding to the broadcast object, if the content identifier bit is "0" The broadcast network object is notified to the broadcast object through the communication network element connected to the enterprise switchboard system. If the content identifier bit is "1", the upload file is obtained and the content is converted into the corresponding broadcast mode to notify the broadcast object by judging the file suffix name. Save the uploaded file to the appropriate storage area. According to different broadcast modes, the enterprise switchboard system needs to perform different processing: When the user selects the short message broadcast mode, the enterprise switchboard system will send the text content or uploaded file input by the user in the message body/message packet to the broadcast object according to the short message; When the external call broadcast mode is selected, the enterprise switchboard system converts the text content or uploaded file input by the user into a voice file, and then calls the number of the broadcast object outside the call, and plays the voice file after the external call is connected; when the user selects the voice broadcast mode The enterprise switchboard system converts the text content or uploaded file input by the user into a voice file, and then sends the voice broadcast access code to the broadcast object, and the user can listen to the voice file by dialing the voice broadcast access code.

Referring to FIG. 4, in an embodiment, the package module 12 can include:

The verification unit 121 is configured to verify whether the input content meets a preset specification; the input content includes a message content, a broadcast mode, and a broadcast object selected by the user through the personal address book and/or the corporate address book;

The assembly unit 122 is configured to encapsulate the input content when the input content conforms to a preset specification. If the file is not valid and the uploaded file is invalid, a corresponding prompt will pop up to prompt the user to modify it. If the input content is valid, the assembly unit 122 encapsulates the input content into a certain message body/message packet and sends it to the enterprise switchboard system.

In the above embodiment, the receiving module 11 is arranged to receive an operation instruction submitted by the user for the history input content.

Referring to Figure 5, an embodiment of the enterprise switchboard system 20 of the present invention is presented, including:

The receiving module 21 is configured to receive the encapsulated input content sent by the client of the office system according to a preset manner;

The parsing module 22 is configured to parse the encapsulated input content to obtain the message content and the broadcast object;

The broadcast module 23 is configured to broadcast the message content to the broadcast object.

The enterprise user logs in to the client of the office system, enters the user interface, edits the message to be sent and/or the file to be uploaded, and selects the broadcast object by viewing the group address book of the office system server or the personal address book of the registered office system, and then Choose a broadcast method to submit the delivery. Broadcast methods include short message broadcasts, voice broadcasts, and outbound calls, as well as other methods suitable for broadcast.

The client receives the input content and encapsulates the input content, and the encapsulation manner may be performed by means of a work number according to the selected broadcast object: for example, the short message broadcast mode is defined as a sending mode identifier bit "0", if the user exists The input text content is converted into a string, and the content identification bit is set to "0", and finally the above content is merged into one message body. If the input content includes both the text content and the uploaded file, the specified content identification bit is " 1", and the above message body is merged into a message package together with the uploaded file, and sent to the receiving module 21 of the enterprise switchboard system through a preset manner such as an htt or a soap interface.

After receiving the message body or the message packet, the parsing module 22 parses the encapsulated input content.

The parsing module 22 parses the character string of the message body according to the client number corresponding to the broadcast object, and if the content identifier bit is "0", the broadcast module 23 notifies the broadcast in a corresponding broadcast manner through the communication network element connected to the enterprise switchboard system. Object, if the content identifier is "1", the parsing module 22 obtains the uploaded file and converts the content to the corresponding broadcaster by judging the file suffix name. The broadcast module 23 notifies the broadcast object. The broadcast module 23 needs to perform different processing according to different broadcast modes: When the user selects the short message broadcast mode, the text content or the uploaded file input by the user in the message body/message packet is sent to the broadcast object according to the short message; when the user selects the call outside the call In the broadcast mode, the text content or uploaded file input by the user is converted into a voice file, and then the phone calls the number of the broadcast object, and the voice file is played after the external call is connected; when the user selects the voice broadcast mode, the text content input by the user is Or upload the file to a voice file, and then send the voice broadcast access code to the broadcast object, and the user can listen to the voice file by dialing the voice broadcast access code.

In the enterprise switchboard system 20 - embodiment, the parsing module 22 is configured to:

The encapsulated broadcast object is parsed according to the enterprise address book maintained by the local end.

The enterprise switchboard system maintains an enterprise address book in the system, and the client of the office system only needs to send the user ID or department number to the parsing module 22 of the enterprise switchboard system, and the parsing module

22 Analyze the user ID or department number and the like to the corresponding telephone number. This embodiment can reduce the number of clients of the office system and increase the broadcasting efficiency.

Referring to FIG. 6, another embodiment of the enterprise switchboard system 20 is proposed. In the above embodiment, the method further includes:

The verification module 24 is configured to verify the user rights of the client, and when the verification passes, allow the broadcast module to broadcast the message content to the broadcast object.

Because the enterprise switchboard system has a comprehensive billing function, it can meet different billing requirements based on duration, traffic, content, and service quality. Therefore, before the parsing module 22 parses the encapsulated input content, the verification module 24 can verify the user rights:

The verification module 24 verifies whether the client is authorized to send a short message, a voice access code, or an outbound call to the broadcast object through the enterprise switchboard system charging function. For example: Whether the traffic is used Whether the prepaid amount is still supported or not. After verifying the permissions, the verification module 24 returns a user-defined error code that may occur when the client accesses. The client invokes the error code, prompts the user with the corresponding error message on the interface, and saves the error code in the message broadcast history for query.

In this embodiment, the enterprise switchboard system provides user authentication in combination with the charging function, and further improves the message broadcast method.

Referring to FIG. 7, an embodiment of a message broadcast system according to the present invention includes a client terminal 10 of an office system and an enterprise switchboard system 20, wherein

The client 10 is configured to receive the input content submitted by the user through the user interface, encapsulate the input content, and send the encapsulated input content to the enterprise switchboard system 20 according to a preset manner; and the enterprise switchboard system 20 is configured to receive the office system. The encapsulated input content sent by the client 10 according to a preset manner is analyzed, and the encapsulated input content is parsed to obtain the message content and the broadcast object, and the message content is broadcasted to the broadcast object.

The client 10 is the client 10 shown in FIG. 3 or FIG. 4, and the enterprise switchboard system 20 is the enterprise switchboard system 20 shown in FIG. 5 or FIG. 6, and its structural principle and structure are consistent, and details are not described herein.

The above description is only the preferred embodiment of the present invention, and is not intended to limit the scope of the invention, and the equivalent structure or equivalent flow transformation made by the specification and the drawings of the present invention may be directly or indirectly applied to other related The technical field is equally included in the scope of patent protection of the present invention.

Claims

Claim

A message broadcasting method, comprising:

The client of the office system receives the input submitted by the user through the user interface;

Encapsulating the input content;

The encapsulated input content is sent to the enterprise switchboard system according to a preset manner, and broadcasted through the enterprise switchboard system.

2. The message broadcasting method according to claim 1, wherein the package input content comprises:

Verifying whether the input content meets a preset specification; the input content includes a message content, a broadcast mode, and a broadcast object selected by the user through a personal address book and/or a corporate address book;

The input content is encapsulated when the input content conforms to a preset specification.

The message broadcasting method according to claim 1 or 2, wherein the client of the office system receives the input content submitted by the user through the user interface, including:

4. A client of an office system, characterized by comprising:

a packaging module, configured to encapsulate the input content;

The client according to claim 4, wherein the encapsulation module comprises: a verification unit, configured to verify whether the input content meets a preset specification; the input content includes message content, and broadcast Ways and broadcast objects selected by the user through personal address book and/or corporate address book;

The client according to claim 4 or 5, wherein the receiving module is configured to receive an operation instruction submitted by the user for the historical input content.

7. An enterprise switchboard system, characterized in that:

8. The enterprise switchboard system of claim 7, wherein the parsing module is configured to:

The enterprise switchboard system according to claim 7 or 8, further comprising: a verification module, configured to verify user rights of the client, and allow the broadcast module to broadcast message content when the verification is passed To the broadcast object.

10. A message broadcast system, comprising: a client system of an office system and an enterprise switchboard system, wherein

The message broadcasting system according to claim 10, wherein the client is the client according to any one of claims 4 to 6.

The message broadcasting system according to claim 10, wherein the enterprise switchboard system is the enterprise switchboard system according to any one of claims 7 to 9.