WO2011121143A1

WO2011121143A1 - System and method for dynamic and remote configuration of mobile devices

Info

Publication number: WO2011121143A1
Application number: PCT/ES2010/070187
Authority: WO
Inventors: Miguel Alvarez Calvo; Ruth Vazquez Cerro
Original assignee: Telefonica, S.A.
Priority date: 2010-03-29
Filing date: 2010-03-29
Publication date: 2011-10-06
Also published as: AR080716A1

Abstract

The invention relates to a method and a system for carrying out the dynamic and remote configuration of mobile devices. A series of services that can be selected for implementation is presented to the user. Once the selection has been made, an automatic procedure is carried out from a remote server for installing and configuring said services such that, at the end of the procedure, the services are fully operational in the device. To this end, it is necessary to have a first configuration module (3), a database (4) of users, an authentication module (5), a device identification module (6), a database (7) of services, a database (8) of devices, an application memory (9) and a system administration module (12), said modules being integrated into the network server and a second configuration module (2) being integrated into a mobile device (1).

Description

SYSTEM AND METHOD OF DYNAMIC AND REMOTE CONFIGURATION OF

MOBILE DEVICES OBJECT OF THE INVENTION

The present invention, as expressed in the statement of this specification refers to a method and system of dynamic and remote configuration of devices that allows a user to select at any given time the services he wants to have available on a device. This is achieved by presenting the user with a series of services from which to choose previously. Once the user has made his choice, an automatic procedure is executed from a remote server to install and configure said services so that at the end of the process they are fully operational on the device. The field of application of said invention is telecommunications.

BACKGROUND OF THE INVENTION

The complexity both in the configuration and in the operation of mobile devices increases at the same rate as the amount of new services that appear and also the after-sales installation of applications to access these services becomes increasingly popular. Some of these applications integrate themselves within the device's own applications making the line between them less clear and therefore making it difficult for the user to know what each application does and how it does it because of the configuration mechanisms or not They are flexible enough or too complex for the user to understand. There is a need to manage this complexity without involving the user to ensure that they can access the services they want easily in a satisfactory way. To solve the problem stated above, the devices may be configured prior to marketing with a range of pre ^¬ installed to ensure proper user experience and access to services desired applications. To install new applications and thus make new services accessible, the user can access stores or application portals to obtain the software that will be installed on the device directly or by loading it from a PC. These application stores are generally managed by device manufacturers or network operators. Examples of this are Apple® 's App Store, Google®' s Android Market, Blackberry 's App World, Microsoft' s Windows Marketplace for Mobile, Nokia 's Ovi Store or 02''Litmus.

To carry out the configuration of the devices and their applications, there are commercially available solutions that allow remote management of the device options and the life cycle of their applications. These are normally based on the Organization of standards (Open Mobile Alliance, OMA) that establishes a family of device management standards, including Client Provisioning (CP), for device configuration via WAP / SMS, Device Management (Device Management, DM), for configuration over HTTP from a network server, Firmware Updates (FUMO), for remote firmware update and Software Management (Software Management, SCOMO), for remote installation and application management on the device. These standards provide a communications firmware that could be used to cover a communication between the mobile device and the configuration system proposed in the next section.

Client Provisioning, describes a unidirectional mechanism for provisioning information to the mobile device or client. The management and use of the information provided is outside the scope of the OMA CP specification.

Device Management (Device Management, DM), establishes a bidirectional structure that allows third parties (such as wireless operators, service providers and others) to establish an initial configuration, carry out updates, request information from devices, execute primitives in them and process events and alarms generated in said devices. This allows them to carry out device configuration processes in a way transparent to the user. DM consists of three parts: a protocol and a mechanism used between the DM server and the mobile device or DM client, a data model: to make the data accessible for remote manipulation and a policy: which decides who can manipulate a particular parameter or update a particular object on a device.

SMOKE, describes a mechanism to enable firmware updates. To achieve this, interactions between a device, a DM server and, optionally, a download server are required.

Software Management (Software Management, SCOMO), aims to enable remote operations for the processing of management actions such as the installation, update or removal of software components. A DM server, among other components, is required to obtain remote installations and operations. Another element that helps in the management of the configuration of devices is the use of "wizards", which are applications that reside on the device and that require the user to choose between a group of options. Based on the selected values, the wizard performs the configuration making the process easier for the user. This could be used to allow the user to choose from a list of predetermined options the services they wish to have available on the device or to configure a particular service already previously installed on the device.

Various existing patents also point to the configuration problem by proposing different solutions:

- US7555571 describes a mechanism for automatic activation and registration of devices in the network by sending information stored in the device after a request for activation.

- WO2009032853 details a mechanism for receiving a request for activation of a mobile device, and automatically determining the appropriate telecommunications operator and associated configuration information.

- US2009040947 describes a system based on OMA-DM that allows a server to copy the conventional configuration (all or part of it) so that it can be copied by any other device.

- EP2012229 describes a system for the management of mobile services allowing the remote administration of user devices. - The ES2302587 patent defines a mechanism for copying data and content of the user configuration using a software application installed on the device and another on the SIM card. These applications communicate with a remote data storage and synchronization system.

- Finally, US2008070561 patent establishes configuration mechanisms based on OMA-DM of mobile devices using an external device such as a PC. The process obtains the device configuration data stored in the DM tree and modifies them to update the device. Currently, this type of technology faces the problems discussed below.

From the above, it follows that the automatic configuration of the device during registration and activation processes can be carried out in different ways, such as, for example, by having the device preconfigured during manufacturing (patents US7555571 and WO2009032853) or by automatic configuration. from a registration server, through the OTA or by connection with another device such as a PC (patents EP2012229 and US2008070561). However, this is limited to the configuration of services already existing on the device at the time of activation, and does not allow the user to select and configure additional or alternative services at that time.

In order to add new services after activation, the user needs to obtain the appropriate application from an application store, from a page of internet or through another mechanism (for example, a physical medium such as a CD or a USB stick) to be able to download and install it on that device. This process could be initiated and managed by using only the device or by using an external device (such as a PC) controlled by the user or an authorized party. In the latter case, the external device could force the device to download and install the application or otherwise, it could download and store that application and then install it on the device when both are connected at the same time. In any case, the user needs to actively search for the desired application and establish the appropriate actions (which could vary from device to device) in order to have access to the relevant services.

Finally there are also mechanisms for copying the device configuration from one device to another so that the user has access to the same group of services even if he changes the device (US2009040947). This is achieved by a remote server where a backup copy of the device configuration is stored or by asking the original device for its configuration to transmit it to the new device. This process can be triggered directly by the user (or an authorized party on their behalf) by an external device (such as a PC), or it can be done automatically when a change is detected in the device (or by an application on the device / card SIM, or through the operator network). But conventional solutions do not allow direct access from a mobile device (or an external device) to configuration information (such as stored on the remote server) so that it can be configured according to the user's wishes with the subsequent automatic update of the configuration.

DESCRIPTION OF THE INVENTION

The invention deals with a method and system to allow the user to select at the time of activation of the device or at any other time, the services that one wants to have on a mobile device. This is achieved by presenting the user with a series of options to choose from. Once the user has selected the services, an automatic process is carried out using a remote server to install and configure these services so that at the end of said process, all services are available and fully functional.

The configuration information of a particular user is stored on a remote server so that the user can access it at any time from the mobile device or from a fixed device (such as a PC) to make a new modification or copy it to a new device

The options presented to the user to carry out the selection are obtained from a remote server at the time of configuration and therefore are not fixed in time, and can be modified depending on the availability of new services, type of device, type of user, etc. Likewise, the options presented can be combined with the existing user settings so that the user can see what services are currently available and eliminate those that he does not want to continue using.

Thus, the invention consists of a procedure for dynamic and remote configuration of mobile devices. where the operating system of the mobile devices has previously been configured so that said procedure is executed by a mode selected from a mode transparent to the user and a mode with the consent of said user. In addition, said mobile devices comprise means of connection with wireless communication systems, information display and user interaction. The mentioned procedure is defined for the system object of the invention which in turn comprises, integrated in at least one network server, a first configuration module, a user database, an authentication module, an identification module of devices, a service database, a device database, an application memory and a system administration module and where said system also comprises a second configuration module integrated in the mobile device.

Said procedure is characterized in that it comprises the following phases:

i. storing, through the system administration module, a list of applications available in the application memory, a list of services available in the service database and a list of existing devices on the market in the device database;

ii. storing data of services and applications used by the user in the user database;

iii. choose a procedure execution method on the device; iv. send a user identifier from the second configuration module to the first configuration module;

v. send the user identifier from the first configuration module to the device identification module;

saw. send from the identification module the name of the manufacturer and model of the device corresponding to said user identifier; vii. send from the first configuration module the name of the manufacturer and model of the device to the device database and to the service database;

viii generate a list of services in the first configuration module with the services available in the service database for the model and manufacturer of the given device;

ix. request from the first configuration module to the user database, information about a previously stored configuration of the user;

x. send to the device from the first configuration module the information related to the list of available services once it has received it from the user database;

xi. show available services on a screen of the device and select at least one application from the list by the user;

xii. storing the configuration information provided by the user in the user database;

xiii. compare the configuration information above in the first configuration module stored of the user with which it has just been stored; Y,

xiv. make selected modifications between modifying the configuration of the device and installing additional applications on the device when in the previous comparison it is obtained that there are differences between both configurations.

Additionally, when an external device and a web server are integrated in the network server and where said external device knows a URL, said external device can request a configuration of the mobile device through a process comprising the following phases:

- connect said external device with a web server;

- send user credentials from the external device to the first configuration module through the URL;

- send user credentials from the first configuration module to the authentication module;

- verify that these credentials are registered in the authentication module;

- Retrieve the information related to the user from the user, device and service databases by the first configuration module; Y,

- Send to the second configuration module a list of the services and applications that must be modified.

When the system comprises a management module and a web server integrated in the network server, it is characterized in that said method comprises that the Communication between the first and second configuration module is carried out by a mode selected from:

- direct communication;

- a communication through the management module, and;

- a communication through the web server using a URL previously stored in the second configuration module;

the communication mode being determined by:

· The availability of the web server,

• the availability of the management module, and;

• System requirements for dynamic and remote configuration of mobile devices at any given time.

The phase of sending the identifier from the first configuration module to the device identification module comprises that said identifier is selected from a subscriber number, a serial number of the device and an identifier of the user's SIM card.

The phase of making modifications to the mobile device comprises sending a request with the necessary applications from the first configuration module to the application memory, said applications being sent from the application memory to the first configuration module for later forwarding to the second module. Of configuration.

The phases of comparing and making modifications to the configuration include executing in addition to after switching on the device on occasions selected from:

• periodically; • by system request if it detects recent updates, and;

• at the request of the user who runs the check at any time.

The phase of requesting information from the first configuration module to the user database additionally comprises a configuration selected from a generic configuration for all users, a device-dependent configuration and a user-dependent configuration when the user performs a first access to the user database.

The URL used in communication through a web server is stored in the second configuration module of the device and is configured and updated at a time selected from:

• prior to the sale of the device;

• when initializing the device; Y,

• at an instant after initialization by sending the new URL from the first configuration module to the second configuration module.

The configuration of the mobile device from an external device can be carried out whether the device is turned on or off by storing said configuration when the device is turned off in the user database waiting for it to be turned on to carry out the configuration on the mobile device

In addition to the method described above, the invention comprises a dynamic and remote configuration system for mobile devices characterized in that it comprises: - a first configuration module integrated in a network server that configures processes in said network server accessed by the device through an interface provided by said first configuration module;

- a second configuration module integrated in the mobile device comprising means for configuring the processes of said device;

- a user database integrated in the network server, which stores configuration information of the user's device;

- an authentication module integrated in the network server;

- a device identification module integrated in the network server, which stores a list of existing devices on the market;

- a service database integrated in the network server, which stores a list of available services;

- a device database integrated in the network server, which stores a list of devices that have permission to access said services;

- an application memory integrated in the network server, which stores applications that the device may require; Y,

- a system administration module integrated in the network server comprising access control means to the service and device databases and to the application memory. And additionally it includes the following modules:

- a web server integrated in the network server that connects the external device with the first configuration module and accessed from said external device through a URL;

- at least one external device that accesses the first configuration module through the web server; Y,

- a management module integrated in the network server that manages the operations in the mobile device as part of the configuration process of said device and that connects the first configuration module with the second configuration module.

External devices are selected from personal ones (whether desktop, laptops, netbooks, tablets or any other type) and public computers, among which we understand that they are computers in a communications store, but computers that can also be included. They are located in a library or any other type of computer that has access to the URL from where the service is configured.

The present invention has the following advantages over the existing state of the art.

The invention allows the user to personalize the mobile device with those services that are of interest to him in an intuitive, simple and automatic way. It does not require the user to search in different stores for the necessary applications to achieve the desired user experience as usual until now. The system directly shows the user the options available for him to decide which ones he wants to have available in his terminal This is the only interaction with the user that the invention requires since the rest of the process is carried out transparently and automatically.

The invention also allows modifying the configuration as part of the terminal configuration process, without the user having any knowledge of it, while the options and menus presented to the user are stored on a remote server and can be presented to any device in a way common for example through web pages.

Furthermore, the invention also makes it possible to modify the configuration of the mobile device from an external device (such as a PC or an interactive kiosk) even if the mobile device is turned off, storing the configuration in a remote configuration system and then applied to the mobile device. When it turns on. The external device allows the introduction of credentials that allow the first configuration module to retrieve the necessary information from the databases to offer the user the options to choose the applications and services to be modified. When the mobile device is accessible, and depending on the mode of operation chosen, the necessary changes will be configured in it.

This implies reductions in time to configure the device and allows the user to acquire a fully configured device according to their needs, being able to perform such configuration from a PC by the user before picking up the device in the store or by the seller after purchase . This increases user satisfaction and improves service (which, in the end, translates into more benefits for the operator and service providers).

Usually, configuration wizards perform various functions on the devices. They are stored in the local memory which implies that they cannot be easily modified, while new services and options are available in the market. However, in the invention all the information necessary to allow the user to make the selection is stored in a remote system, where it is very simple to add new services or eliminate those that have become obsolete keeping the date of the modification in the consumer preferences and always offering users the option to configure the devices with the latest services.

Finally, the invention makes it possible for the user to access a similar user experience even when the device changes, the system being able to automatically copy the configuration from the old device to the new one. The system can detect that a change has occurred in the device and by checking the previously stored user settings, it automatically identifies and installs the applications that are necessary in the new device to be able to support the same services that the user used in the device old.

BRIEF DESCRIPTION OF THE FIGURES

Figure 1: Shows the system modules and the relationship between them.

DESCRIPTION OF AN EXAMPLE OF EMBODIMENT OF THE INVENTION

Next, a description of an example of embodiment of the invention, referring to the numbering adopted in the figures.

The invention requires the presence of several elements as illustrated in Figure 1. First, a mobile device (1) capable of connecting to a wireless communications system in order to provide voice and data services. Within this device there is a second configuration module (2) responsible for the configuration process in the device. On the other hand, a first configuration module (3) responsible for the configuration process on the server is necessary. This module must contain or be linked to other elements such as a user database (4), an authentication module (5), a device identification module (6), a service database (7), a database of devices (8) and an application memory (9). These modules can be independent of each other, or they can be grouped into one or more modules to integrate several of them. Some of these modules may already be implemented as part of a network operator or as part of the infrastructure of a service provider and may be reused for the application of the invention with the necessary extensions. The first configuration module (3) is also accessible from an external device (10), such as a PC. The first configuration module (3) also provides an interface to access either from an external device or from a mobile device. One possibility to carry out this access is through a web server (11) connected to said first configuration module (3). Finally, an administration module (12) can be used to control application memory and service databases and devices. Optionally, a management module (13) may be present to carry out management operations on the mobile device as part of the configuration process.

The process starts in the second configuration module of the mobile device (2). It can be executed by the user or automatically when the system detects some changes, for example, if the device is different from the one that the user's identity card had stored since the last time it was turned on or if it is configured to be put into It starts when the phone is switched on (for the first time or every time the user activates it). The normal operation of the second configuration module (2) will be to check the changes in the configuration when the device is switched on, periodically or by system request if it detects any update. However, the user can choose to start checking for configuration changes at any time for any reason, such as a recent inclusion of a service, to make sure that he has the latest version of a service, to check if the service is available or has been deleted, etc.

After switching on, the second configuration module (2) is responsible for user registration. It is carried out transparently for the user or with the user's consent, depending on the configuration of the mobile device. To authenticate the device, the second configuration module (2) sends the user credentials to the first configuration module (3) that sends them via an eleventh interface (31) to the authentication module (5). As a result, the system will grant the device access to the service in case these credentials are registered in the authentication module or will reject it in case they are not, concluding the process at this point. This exchange of information between the first and second configuration module can be done in two ways: by means of a first direct interface (20) or a second interface (22) that transmits a predefined URL through the web server (11) . The predefined URL is stored in the second configuration module (2), it is previously configured and updated if necessary by the management module (13) through a third interface (21) if said module is available or in a way Direct through the first interface (20).

As part of the information exchanged between the first configuration module (3) and the second configuration module (2) an identifier of some form (subscriber number or serial number of the device, for example) is sent from the second to the first configuration module (through a first interface (20) or in case the Web server is being used through the second interface (22)). The first configuration module can use this identifier (or another with the same objective) together with the device identification module (6) using a fourth interface (32) to obtain the manufacturer and model of the device. Said manufacturer and model of the device is necessary to locate in the next step the list of services available for the model in question.

With the information obtained in the previous step, the first configuration module (3) queries the databases of devices (8) and services (7) (by means of fifth (28) and sixth (29) interface) respectively) to identify the list of services available for the particular mobile device. From the user database (4), through a seventh interface (30), the first configuration module obtains the information related to the previously stored user configuration. The first time the database is accessed, it may be empty or contain a default configuration with the services that must be available to all users. All this information is used to provide the user with such information on the screen to obtain from him the preferences about the services that are to be accessed from the device. Again, said information displayed on the screen can be sent using the first interface (20) or using the second interface (22) through which the information is offered to the web server that uses it to generate a series of web pages downloaded later on the mobile device for the same purpose. The reason for choosing the first interface (20) or doing so through the second interface (22) through the web server (11) depends on the availability of said web server, as well as the convenience of the system at any given time.

The information provided by the user is collected by the first configuration module (3) (through the interface (20) or in case the web server (11) is being used, through the second interface (22)), which in turn stores user preferences in the user database (4) using the seventh interface (30). The first configuration module based on the differences between the previously stored user configuration and the one that has just been selected by said user, checks together with the service databases (7) and devices (8) (using the sixth and fifth interface, (29) and (28) respectively) if it is necessary to modify the device configuration or install any application on the device so that the user Be able to access the selected services. If so, then the first configuration module will obtain the applications from the application memory (9), using an eighth interface (27), and install them on the device through the first interface (20) or through interaction with a system of device management (13), in case it is used, through the third interface (21), which will carry out said installation.

This process occurs automatically, before any interaction with the user, if after the registration process, the configuration system detects that the configuration of the current device is different from that stored in the user database (which may occur, for example, if the configuration has been modified from an external device such as a PC).

Another mode of operation for the system is when the configuration process is performed from a fixed (external) device (such as a PC or an interactive kiosk). In this case the device (10) is connected to the web server (13) (using a tenth interface (23)) and authentication credentials are requested to identify the device that the user wishes to configure (these credentials are selected from the number of the mobile device, serial number of the mobile device and a username and also include a password that allows secure access). The credentials are passed to the first configuration module that verifies it with the authentication module (5), using an eleventh interface (31). Once authenticated, the operation is similar to the case described above. The relevant information is obtained from the device identification module (6) and user databases (4), services (7) and devices (8), and then presented to the user so that he can select the services that You want to have available on the device. Once the user has finished with his selection of services, the first configuration module (3) starts the communication with the mobile device to carry out the configuration process and store the user preferences as described above. If the device is not turned on, the configuration update will be carried out the next time the system detects that it is turned on.

To carry out all the above actions, the application memory (9) and the service databases (7) and devices (8) must have been previously provided with the appropriate information so that the first configuration module has knowledge what services are available for each type of device and the applications that may be necessary on the device to make such services available. The administration module (12) is responsible for carrying out this provisioning process under the control of the owner of the first configuration module through the twelfth, thirteenth and fourteenth interfaces ((24), (25), (26) respectively). The user database (4), the authentication module (5) and the device identification module (6) could be either an access to a previously available system or a system that only depends on the configuration of the first module from configuration (3). This user database (4) can therefore be available and be updated automatically with an option that shows that the user has requested this service or the data can be dumped in that memory at the time the user He decides to use it.

Claims

1.- Procedure for dynamic and remote configuration of mobile devices, with a previous configuration of the operating system comprised in mobile devices so that said procedure is executed by a mode selected from a transparent mode to the user and a mode with the consent of said user, where said mobile devices comprise means of connection with wireless communication systems, information display and user interaction; and where said procedure is also defined for a dynamic and remote configuration system of mobile devices comprising, integrated into at least one network server, a first configuration module, a user database, an authentication module, a module device identification, a service database, a device database, an application memory and a system administration module; and where said system also comprises a second configuration module integrated in the mobile device and wherein said configuration procedure is performed from a device selected between the mobile device itself and an external device; where said procedure performed from the mobile device is characterized in that it comprises the following phases:

storing, through the system administration module, a list of applications available in the application memory, a status of services available in the service database and a list of existing devices on the market in the device database; storing data of services and applications used by the user in the user database;

XVll choose a procedure execution mode on the device;

XVI 11 send a user identifier from the second configuration module to the first configuration module;

send the user identifier from the first configuration module to the device identification module;

send from the identification module the name of the manufacturer and model of the device corresponding to said user identifier; send from the first configuration module the name of the manufacturer and model of the device to the device database and to the service database;

generate a list of services in the first configuration module with the services available in the service database for the model and manufacturer of the given device;

request from the first configuration module to the user database, information about a previously stored configuration of the user;

send to the device from the first configuration module the information related to the list of available services once it has received it from the user database; show available services on a screen of the device and select at least one service from the list by the user; storing the configuration information provided by the user in the user database;

compare in the first configuration module the previously stored configuration information of the user with which it has just been stored; Y,

make selected modifications between modifying the configuration of the device and installing additional applications on the device when in the previous comparison it is obtained that there are differences between both configurations.

2. Procedure for dynamic and remote configuration of mobile devices, according to claim 1, wherein an external device and a web server are integrated in the network server and wherein said external device knows a URL characterized in that the external device requests the configuration of the mobile device through a process that includes the following phases:

- connect said external device with a web server;

- verify that these credentials are registered in the authentication module;

- Retrieve by the first configuration module the information related to the user of user, device and service databases; Y,

3. Procedure for dynamic and remote configuration of mobile devices, according to claim 1, wherein the system for dynamic and remote configuration of mobile devices additionally comprises a management module and a web server integrated in the network server, characterized in that said procedure it comprises that the communication between the first and second configuration module is carried out by a mode selected from: a direct communication;

a communication through the management module, and; a communication through the web server through a URL previously stored in the second configuration module;

4. Procedure for dynamic and remote configuration of mobile devices, according to claim 3, characterized in that the communication mode is determined by:

• web server availability,

• the availability of the management module, and;

5. Procedure for dynamic and remote configuration of mobile devices, according to claim 1, characterized in that in the phase of sending the identifier from the first configuration module to the device identification module said identifier is selected from a subscriber number, a Serial number of the device and an identifier of the user's SIM card.

6. - Procedure for dynamic and remote configuration of mobile devices according to claim 1, characterized in that in the phase of making modifications to the mobile device a request is sent with the necessary applications from the first configuration module to the application memory, said applications being sent from the application memory to the first configuration module for later forwarding to the second configuration module.

7. - Procedure for dynamic and remote configuration of mobile devices, according to claim 1, characterized in that the phases of comparing and making modifications to the configuration comprise executing in addition to after switching on the device on occasions selected from:

• periodically;

• by system request if it detects recent updates, and;

· At the request of the user who runs the check at any time.

8. - Procedure for dynamic and remote configuration of mobile devices, according to claim 1, characterized in that in phase ix. additionally it comprises a configuration selected from a generic configuration for all users, a device dependent configuration and a user type dependent configuration when the user makes a first access to the user database.

9. - Procedure for dynamic and remote configuration of mobile devices, according to claim 3, characterized in that the URL used in the communication through a web server is stored in the second configuration module of the device and is configured and updated in a moment selected from: prior to the sale of the device;

when initializing the device; Y,

at an instant after initialization by sending the new URL from the first configuration module to the second configuration module.

10.- System for dynamic and remote configuration of mobile devices, where said devices comprise means of connection with wireless communication systems, information visualization and interaction with the user, characterized in that it comprises: - a first configuration module integrated in a network server that configures processes in said network server accessed by the device through an interface provided by said first configuration module;

- a second configuration module integrated in the mobile device comprising means for configuring the processes of said device; - a user database integrated in the network server, which stores configuration information of the user's device;

- an authentication module integrated in the network server;

- a system administration module integrated in the network server comprising access control means to the databases of services and devices and application memory.

11. - System for dynamic and remote configuration of mobile devices, according to claim 10, characterized in that it further comprises the following modules:

12. - System for dynamic and remote configuration of mobile devices, according to claim 11, characterized in that said external devices are selected from personal, public computers and any other type of external device that has access to the URL from which it is Configure the mobile device.