WO2010101898A3 - Apparatus and method for managing interaction-based services - Google Patents
Apparatus and method for managing interaction-based services Download PDFInfo
- Publication number
- WO2010101898A3 WO2010101898A3 PCT/US2010/025892 US2010025892W WO2010101898A3 WO 2010101898 A3 WO2010101898 A3 WO 2010101898A3 US 2010025892 W US2010025892 W US 2010025892W WO 2010101898 A3 WO2010101898 A3 WO 2010101898A3
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- individual
- interaction
- interaction data
- based services
- condition
- Prior art date
Links
- 230000003993 interaction Effects 0.000 title abstract 6
Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/26—Speech to text systems
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H10/00—ICT specially adapted for the handling or processing of patient-related medical or healthcare data
- G16H10/60—ICT specially adapted for the handling or processing of patient-related medical or healthcare data for patient-specific data, e.g. for electronic patient records
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H50/00—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics
- G16H50/30—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for calculating health indices; for individual health risk assessment
Landscapes
- Engineering & Computer Science (AREA)
- Business, Economics & Management (AREA)
- Health & Medical Sciences (AREA)
- Strategic Management (AREA)
- Human Resources & Organizations (AREA)
- Entrepreneurship & Innovation (AREA)
- Medical Informatics (AREA)
- Physics & Mathematics (AREA)
- Public Health (AREA)
- General Health & Medical Sciences (AREA)
- Data Mining & Analysis (AREA)
- Primary Health Care (AREA)
- Epidemiology (AREA)
- Tourism & Hospitality (AREA)
- Marketing (AREA)
- Economics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Operations Research (AREA)
- Quality & Reliability (AREA)
- Human Computer Interaction (AREA)
- Acoustics & Sound (AREA)
- Multimedia (AREA)
- Audiology, Speech & Language Pathology (AREA)
- Computational Linguistics (AREA)
- Biomedical Technology (AREA)
- Databases & Information Systems (AREA)
- Pathology (AREA)
- Medical Treatment And Welfare Office Work (AREA)
- Child & Adolescent Psychology (AREA)
Abstract
A system that incorporates teachings of the present disclosure may include, for example, a syntactic component for retrieving records corresponding to an individual and analyzing the records to assess a condition for the individual; a user interface for capturing interaction data that is associated with an encounter between the individual and a service provider; and a semantic component for comparing the interaction data to interaction criteria, where an action plan for the individual is generated based at least in part on the assessed condition and the comparison of the interaction data to the interaction criteria. Other embodiments are disclosed.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US15676309P | 2009-03-02 | 2009-03-02 | |
US61/156,763 | 2009-03-02 |
Publications (2)
Publication Number | Publication Date |
---|---|
WO2010101898A2 WO2010101898A2 (en) | 2010-09-10 |
WO2010101898A3 true WO2010101898A3 (en) | 2011-01-13 |
Family
ID=42667593
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/US2010/025892 WO2010101898A2 (en) | 2009-03-02 | 2010-03-02 | Apparatus and method for managing interaction-based services |
Country Status (2)
Country | Link |
---|---|
US (2) | US20100223074A1 (en) |
WO (1) | WO2010101898A2 (en) |
Families Citing this family (8)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US8630842B2 (en) * | 2010-06-30 | 2014-01-14 | Zeus Data Solutions | Computerized selection for healthcare services |
US9613325B2 (en) * | 2010-06-30 | 2017-04-04 | Zeus Data Solutions | Diagnosis-driven electronic charting |
US20120016661A1 (en) * | 2010-07-19 | 2012-01-19 | Eyal Pinkas | System, method and device for intelligent textual conversation system |
GB2518192A (en) * | 2013-09-13 | 2015-03-18 | Vivago Oy | An arrangement and a method for creating a synthesis from numerical data and textual information |
US10783535B2 (en) | 2016-05-16 | 2020-09-22 | Cerebri AI Inc. | Business artificial intelligence management engine |
US10762563B2 (en) * | 2017-03-10 | 2020-09-01 | Cerebri AI Inc. | Monitoring and controlling continuous stochastic processes based on events in time series data |
US10783476B2 (en) * | 2018-01-26 | 2020-09-22 | Walmart Apollo, Llc | System for customized interactions-related assistance |
US11068942B2 (en) | 2018-10-19 | 2021-07-20 | Cerebri AI Inc. | Customer journey management engine |
Citations (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US6206829B1 (en) * | 1996-07-12 | 2001-03-27 | First Opinion Corporation | Computerized medical diagnostic and treatment advice system including network access |
US20030153819A1 (en) * | 1997-03-13 | 2003-08-14 | Iliff Edwin C. | Disease management system and method including correlation assessment |
US20070214013A1 (en) * | 2006-02-13 | 2007-09-13 | Silverman David G | Method and system for assessing, quantifying, coding & communicating a patient's health and perioperative risk |
US20080208629A1 (en) * | 2007-02-23 | 2008-08-28 | Davison B Susan | Medical Information and Data Management System |
Family Cites Families (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO1994000817A1 (en) * | 1992-06-22 | 1994-01-06 | Health Risk Management, Inc. | Health care management system |
US20080255875A1 (en) * | 2007-04-16 | 2008-10-16 | General Electric Company | Systems and Methods for Managing Patient Preference Data |
-
2010
- 2010-03-02 US US12/715,800 patent/US20100223074A1/en not_active Abandoned
- 2010-03-02 WO PCT/US2010/025892 patent/WO2010101898A2/en active Application Filing
-
2013
- 2013-04-19 US US13/866,615 patent/US8799017B2/en not_active Expired - Fee Related
Patent Citations (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US6206829B1 (en) * | 1996-07-12 | 2001-03-27 | First Opinion Corporation | Computerized medical diagnostic and treatment advice system including network access |
US20030153819A1 (en) * | 1997-03-13 | 2003-08-14 | Iliff Edwin C. | Disease management system and method including correlation assessment |
US20070214013A1 (en) * | 2006-02-13 | 2007-09-13 | Silverman David G | Method and system for assessing, quantifying, coding & communicating a patient's health and perioperative risk |
US20080208629A1 (en) * | 2007-02-23 | 2008-08-28 | Davison B Susan | Medical Information and Data Management System |
Also Published As
Publication number | Publication date |
---|---|
US8799017B2 (en) | 2014-08-05 |
US20130311203A1 (en) | 2013-11-21 |
US20100223074A1 (en) | 2010-09-02 |
WO2010101898A2 (en) | 2010-09-10 |
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