WO2009112063A3 - Information processing apparatus and method for remote technical assistance - Google Patents

Information processing apparatus and method for remote technical assistance Download PDF

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Publication number
WO2009112063A3
WO2009112063A3 PCT/EP2008/007879 EP2008007879W WO2009112063A3 WO 2009112063 A3 WO2009112063 A3 WO 2009112063A3 EP 2008007879 W EP2008007879 W EP 2008007879W WO 2009112063 A3 WO2009112063 A3 WO 2009112063A3
Authority
WO
WIPO (PCT)
Prior art keywords
virtual community
processing apparatus
information processing
application
community
Prior art date
Application number
PCT/EP2008/007879
Other languages
French (fr)
Other versions
WO2009112063A2 (en
WO2009112063A9 (en
Inventor
Franco Tecchia
Sandro Baccinelli
Marcello Carrozzino
Massimo Bergamasco
Original Assignee
Vrmedia S.R.L.
Sidel Participations
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Vrmedia S.R.L., Sidel Participations filed Critical Vrmedia S.R.L.
Priority to EP08873216.9A priority Critical patent/EP2203878B1/en
Publication of WO2009112063A2 publication Critical patent/WO2009112063A2/en
Publication of WO2009112063A3 publication Critical patent/WO2009112063A3/en
Publication of WO2009112063A9 publication Critical patent/WO2009112063A9/en

Links

Classifications

    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B19/00—Programme-control systems
    • G05B19/02—Programme-control systems electric
    • G05B19/18—Numerical control [NC], i.e. automatically operating machines, in particular machine tools, e.g. in a manufacturing environment, so as to execute positioning, movement or co-ordinated operations by means of programme data in numerical form
    • G05B19/409—Numerical control [NC], i.e. automatically operating machines, in particular machine tools, e.g. in a manufacturing environment, so as to execute positioning, movement or co-ordinated operations by means of programme data in numerical form characterised by using manual input [MDI] or by using control panel, e.g. controlling functions with the panel; characterised by control panel details, by setting parameters
    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B2219/00—Program-control systems
    • G05B2219/30—Nc systems
    • G05B2219/32—Operator till task planning
    • G05B2219/32014—Augmented reality assists operator in maintenance, repair, programming, assembly, use of head mounted display with 2-D 3-D display and voice feedback, voice and gesture command

Abstract

A virtual community communication system where two or more technicians carry or access an Augmented Reality (AR)-enhanced apparatus to communicate and exchange, over a LAN or the Internet, information regarding assembly or servicing or maintenance operations performed on complex machinery. Data streams exchange between the peers of the virtual community is performed by means of a centralised server. Various arrangements are presented that can be selected based on the needs of the operation to be performed, such as the number of members of the community and the type of communication equipment. The system is applicable to any application of the virtual community communication system and is optimized for application to industrial machinery. An explicit mechanism for the reduction and compensation of end-to-end communication latency is provided.
PCT/EP2008/007879 2007-09-18 2008-09-18 Information processing apparatus and method for remote technical assistance WO2009112063A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
EP08873216.9A EP2203878B1 (en) 2007-09-18 2008-09-18 Information processing apparatus and method for remote technical assistance

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
EPPCT/EP2007/008125 2007-09-18
PCT/EP2007/008125 WO2009036782A1 (en) 2007-09-18 2007-09-18 Information processing apparatus and method for remote technical assistance

Publications (3)

Publication Number Publication Date
WO2009112063A2 WO2009112063A2 (en) 2009-09-17
WO2009112063A3 true WO2009112063A3 (en) 2009-11-05
WO2009112063A9 WO2009112063A9 (en) 2009-12-23

Family

ID=39327257

Family Applications (2)

Application Number Title Priority Date Filing Date
PCT/EP2007/008125 WO2009036782A1 (en) 2007-09-18 2007-09-18 Information processing apparatus and method for remote technical assistance
PCT/EP2008/007879 WO2009112063A2 (en) 2007-09-18 2008-09-18 Information processing apparatus and method for remote technical assistance

Family Applications Before (1)

Application Number Title Priority Date Filing Date
PCT/EP2007/008125 WO2009036782A1 (en) 2007-09-18 2007-09-18 Information processing apparatus and method for remote technical assistance

Country Status (1)

Country Link
WO (2) WO2009036782A1 (en)

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WO2009036782A1 (en) * 2007-09-18 2009-03-26 Vrmedia S.R.L. Information processing apparatus and method for remote technical assistance
US8970690B2 (en) * 2009-02-13 2015-03-03 Metaio Gmbh Methods and systems for determining the pose of a camera with respect to at least one object of a real environment
WO2011025450A1 (en) * 2009-08-25 2011-03-03 Xmreality Research Ab Methods and systems for visual interaction
ITTR20100009A1 (en) * 2010-11-11 2012-05-12 Advanced Technology Srl ADVANCED TECHNOLOGY GEOREFERECING OF FIND - GEOREFERENTATOR FOR OPERATORS AND FINDINGS ON THE SCENE OF CRIME OR EVENTS IN GENERAL
FR2987155A1 (en) * 2012-02-16 2013-08-23 Univ Paris Curie METHOD FOR DISPLAYING AT LEAST ONE MOVING ELEMENT IN A SCENE AS WELL AS A PORTABLE DEVICE OF INCREASED REALITY USING SAID METHOD
US9258521B2 (en) 2013-05-06 2016-02-09 Globalfoundries Inc. Real-time advisor system with projected augmentable annotations
WO2015051816A1 (en) * 2013-10-07 2015-04-16 Abb Technology Ltd Control of a communication session between a local and remote user of a process control system
US9746913B2 (en) 2014-10-31 2017-08-29 The United States Of America As Represented By The Secretary Of The Navy Secured mobile maintenance and operator system including wearable augmented reality interface, voice command interface, and visual recognition systems and related methods
US10142596B2 (en) 2015-02-27 2018-11-27 The United States Of America, As Represented By The Secretary Of The Navy Method and apparatus of secured interactive remote maintenance assist
US10701318B2 (en) 2015-08-14 2020-06-30 Pcms Holdings, Inc. System and method for augmented reality multi-view telepresence
WO2017172528A1 (en) 2016-04-01 2017-10-05 Pcms Holdings, Inc. Apparatus and method for supporting interactive augmented reality functionalities
GB2549264B (en) 2016-04-06 2020-09-23 Rolls Royce Power Eng Plc Apparatus, methods, computer programs, and non-transitory computer readable storage mediums for enabling remote control of one or more devices
WO2017182523A1 (en) * 2016-04-20 2017-10-26 Newbiquity Sagl A method and a system for real-time remote support with use of computer vision and augmented reality
ITUA20162756A1 (en) * 2016-04-20 2017-10-20 Newbiquity Sagl METHOD AND SERVICE SYSTEM AT DISTANCE IN REAL TIME WITH THE USE OF COMPUTER VISION AND INCREASED REALITY
US10567584B2 (en) 2016-12-01 2020-02-18 TechSee Augmented Vision Ltd. Methods and systems for providing interactive support sessions
US10397404B1 (en) 2016-12-01 2019-08-27 TechSee Augmented Vision Ltd. Methods and systems for providing interactive support sessions
US10567583B2 (en) 2016-12-01 2020-02-18 TechSee Augmented Vision Ltd. Methods and systems for providing interactive support sessions
US10182153B2 (en) 2016-12-01 2019-01-15 TechSee Augmented Vision Ltd. Remote distance assistance system and method
US10560578B2 (en) 2016-12-01 2020-02-11 TechSee Augmented Vision Ltd. Methods and systems for providing interactive support sessions
US20180357922A1 (en) 2017-06-08 2018-12-13 Honeywell International Inc. Apparatus and method for assessing and tracking user competency in augmented/virtual reality-based training in industrial automation systems and other systems
CN108090572B (en) * 2017-12-01 2022-05-06 大唐国信滨海海上风力发电有限公司 Control method of offshore wind farm augmented reality system
WO2019119022A1 (en) * 2017-12-21 2019-06-27 Ehatsystems Pty Ltd Augmented visual assistance system for assisting a person working at a remote workplace, method and headwear for use therewith
US10796153B2 (en) 2018-03-12 2020-10-06 International Business Machines Corporation System for maintenance and repair using augmented reality
DE102018204152A1 (en) * 2018-03-19 2019-09-19 Homag Gmbh System for virtual support of an operator for woodworking machines
JP7445653B2 (en) * 2018-11-09 2024-03-07 ベックマン コールター， インコーポレイテッド Repair glasses with selective data provision
CN110196580B (en) * 2019-05-29 2020-12-15 中国第一汽车股份有限公司 Assembly guidance method, system, server and storage medium
CN110072089A (en) * 2019-05-29 2019-07-30 润电能源科学技术有限公司 A kind of method and relevant device of remote transmission image data
CN111526118B (en) * 2019-10-29 2023-06-30 南京翱翔信息物理融合创新研究院有限公司 Remote operation guiding system and method based on mixed reality
CN112887258B (en) * 2019-11-29 2022-12-27 华为技术有限公司 Communication method and device based on augmented reality
US20230221792A1 (en) * 2020-05-29 2023-07-13 Vrmedia S.R.L. System for remote assistance of a field operator
CN113411635B (en) * 2021-05-14 2022-09-13 广东欧谱曼迪科技有限公司 Image tag data processing and restoring system, processing method, restoring method and device
CN115334274A (en) * 2022-08-17 2022-11-11 上海疆通科技有限公司 Remote assistance method and device based on augmented reality

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Publication number Publication date
WO2009112063A2 (en) 2009-09-17
WO2009036782A1 (en) 2009-03-26
WO2009112063A9 (en) 2009-12-23

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