WO2009093244A3 - A method and a system for unifying telephony and computerized services - Google Patents

A method and a system for unifying telephony and computerized services Download PDF

Info

Publication number
WO2009093244A3
WO2009093244A3 PCT/IL2009/000091 IL2009000091W WO2009093244A3 WO 2009093244 A3 WO2009093244 A3 WO 2009093244A3 IL 2009000091 W IL2009000091 W IL 2009000091W WO 2009093244 A3 WO2009093244 A3 WO 2009093244A3
Authority
WO
WIPO (PCT)
Prior art keywords
telephony
computerized
communication protocols
client
enabled
Prior art date
Application number
PCT/IL2009/000091
Other languages
French (fr)
Other versions
WO2009093244A2 (en
Inventor
Daria Aharonee - Baldinger
Original Assignee
I.T.C. - Tech Systems Ltd.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by I.T.C. - Tech Systems Ltd. filed Critical I.T.C. - Tech Systems Ltd.
Publication of WO2009093244A2 publication Critical patent/WO2009093244A2/en
Publication of WO2009093244A3 publication Critical patent/WO2009093244A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066—Session management
    • H04L65/1069—Session establishment or de-establishment
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/0012—Details of application programming interfaces [API] for telephone networks; Arrangements which combine a telephonic communication equipment and a computer, i.e. computer telephony integration [CPI] arrangements

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Hardware Design (AREA)
  • General Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • General Business, Economics & Management (AREA)
  • Multimedia (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
  • Communication Control (AREA)

Abstract

A system, a method and a unified module (UM), enabling to unify telephony and computerized services by enabling to automatically identify all communication protocols enabled by telephony and computerized systems of a client, upon installation of the UM, and automatically configure the UM settings, according to the identified communication protocols, where the UM includes information relating to multiple communication protocols and enables utilizing the included protocols that are related to the identified protocols enabled by the client's computerized and telephony systems, thereby configuring itself according to the client's enabled communication protocols.
PCT/IL2009/000091 2008-01-22 2009-01-22 A method and a system for unifying telephony and computerized services WO2009093244A2 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US656108P 2008-01-22 2008-01-22
US61/006,561 2008-01-22

Publications (2)

Publication Number Publication Date
WO2009093244A2 WO2009093244A2 (en) 2009-07-30
WO2009093244A3 true WO2009093244A3 (en) 2010-03-11

Family

ID=40901509

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/IL2009/000091 WO2009093244A2 (en) 2008-01-22 2009-01-22 A method and a system for unifying telephony and computerized services

Country Status (1)

Country Link
WO (1) WO2009093244A2 (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9154610B2 (en) 2012-05-14 2015-10-06 International Business Machines Corporation Inferring quality in UT calls based on real-time bi-directional exploitation of a full reference algorithm

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6731625B1 (en) * 1997-02-10 2004-05-04 Mci Communications Corporation System, method and article of manufacture for a call back architecture in a hybrid network with support for internet telephony
US6909708B1 (en) * 1996-11-18 2005-06-21 Mci Communications Corporation System, method and article of manufacture for a communication system architecture including video conferencing
US7120800B2 (en) * 1995-02-13 2006-10-10 Intertrust Technologies Corp. Systems and methods for secure transaction management and electronic rights protection
US20080013531A1 (en) * 1998-11-20 2008-01-17 Elliott Isaac K Voice over data telecommunications network architecture

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7120800B2 (en) * 1995-02-13 2006-10-10 Intertrust Technologies Corp. Systems and methods for secure transaction management and electronic rights protection
US6909708B1 (en) * 1996-11-18 2005-06-21 Mci Communications Corporation System, method and article of manufacture for a communication system architecture including video conferencing
US6731625B1 (en) * 1997-02-10 2004-05-04 Mci Communications Corporation System, method and article of manufacture for a call back architecture in a hybrid network with support for internet telephony
US20080013531A1 (en) * 1998-11-20 2008-01-17 Elliott Isaac K Voice over data telecommunications network architecture

Also Published As

Publication number Publication date
WO2009093244A2 (en) 2009-07-30

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