WO2009026325A3 - Systems and methods for locating contact information and for establishing a communication session among end-points - Google Patents

Systems and methods for locating contact information and for establishing a communication session among end-points Download PDF

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Publication number
WO2009026325A3
WO2009026325A3 PCT/US2008/073654 US2008073654W WO2009026325A3 WO 2009026325 A3 WO2009026325 A3 WO 2009026325A3 US 2008073654 W US2008073654 W US 2008073654W WO 2009026325 A3 WO2009026325 A3 WO 2009026325A3
Authority
WO
WIPO (PCT)
Prior art keywords
computing device
contact information
establishing
communication session
locating
Prior art date
Application number
PCT/US2008/073654
Other languages
French (fr)
Other versions
WO2009026325A2 (en
Inventor
Richard L Murtagh
Andrey Kovalenko
Original Assignee
Citrix Systems Inc
Richard L Murtagh
Andrey Kovalenko
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US11/843,509 external-priority patent/US20090055842A1/en
Priority claimed from US11/843,516 external-priority patent/US8750490B2/en
Priority claimed from US11/843,510 external-priority patent/US20090055379A1/en
Application filed by Citrix Systems Inc, Richard L Murtagh, Andrey Kovalenko filed Critical Citrix Systems Inc
Priority to CN200880103746A priority Critical patent/CN101868781A/en
Priority to EP08827802A priority patent/EP2206037A2/en
Priority to AU2008288996A priority patent/AU2008288996A1/en
Priority to CA002687045A priority patent/CA2687045A1/en
Publication of WO2009026325A2 publication Critical patent/WO2009026325A2/en
Publication of WO2009026325A3 publication Critical patent/WO2009026325A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/0024—Services and arrangements where telephone services are combined with data services
    • H04M7/003—Click to dial services
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44—Arrangements for executing specific programs
    • G06F9/451—Execution arrangements for user interfaces
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00—Network arrangements, protocols or services for addressing or naming
    • H04L61/45—Network directories; Name-to-address mapping
    • H04L61/4505—Network directories; Name-to-address mapping using standardised directories; using standardised directory access protocols
    • H04L61/4523—Network directories; Name-to-address mapping using standardised directories; using standardised directory access protocols using lightweight directory access protocol [LDAP]

Landscapes

  • Engineering & Computer Science (AREA)
  • Software Systems (AREA)
  • General Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Signal Processing (AREA)
  • Human Computer Interaction (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Telephonic Communication Services (AREA)
  • Computer And Data Communications (AREA)

Abstract

A method for establishing a communications session can include receiving, from a client computing device, at a gateway computing device, a request to establish a communication session with an end-point, the client computing device executing a program that locates address information for the end-point within application output displayed at the client computing device and forwarding at least a portion of the received request to a private branch exchange in communication the gateway computing device. The method can include identifying a pattern within application output, associating a function with the identified pattern, and executing the function in response to a predetermined input received by an input device associated with the computing device. A method for locating contact information includes traversing one or more directories resident at the computing device with an associated directory handler routine and locating the contact information stored in the one or more directories.
PCT/US2008/073654 2007-08-22 2008-08-20 Systems and methods for locating contact information and for establishing a communication session among end-points WO2009026325A2 (en)

Priority Applications (4)

Application Number Priority Date Filing Date Title
CN200880103746A CN101868781A (en) 2007-08-22 2008-08-20 Be used for positioning contact information and between terminal, set up the system and method for communication session
EP08827802A EP2206037A2 (en) 2007-08-22 2008-08-20 Systems and methods for locating contact information and for establishing a communication session among end-points
AU2008288996A AU2008288996A1 (en) 2007-08-22 2008-08-20 Systems and methods for locating contact information and for establishing a communication session among end-points
CA002687045A CA2687045A1 (en) 2007-08-22 2008-08-20 Systems and methods for locating contact information and for establishing a communication session among end-points

Applications Claiming Priority (6)

Application Number Priority Date Filing Date Title
US11/843,509 2007-08-22
US11/843,509 US20090055842A1 (en) 2007-08-22 2007-08-22 Systems and Methods for Establishing a Communication Session
US11/843,516 US8750490B2 (en) 2007-08-22 2007-08-22 Systems and methods for establishing a communication session among end-points
US11/843,510 US20090055379A1 (en) 2007-08-22 2007-08-22 Systems and Methods for Locating Contact Information
US11/843,516 2007-08-22
US11/843,510 2007-08-22

Publications (2)

Publication Number Publication Date
WO2009026325A2 WO2009026325A2 (en) 2009-02-26
WO2009026325A3 true WO2009026325A3 (en) 2009-07-02

Family

ID=40225562

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2008/073654 WO2009026325A2 (en) 2007-08-22 2008-08-20 Systems and methods for locating contact information and for establishing a communication session among end-points

Country Status (5)

Country Link
EP (1) EP2206037A2 (en)
CN (1) CN101868781A (en)
AU (1) AU2008288996A1 (en)
CA (1) CA2687045A1 (en)
WO (1) WO2009026325A2 (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108512892A (en) * 2012-12-21 2018-09-07 杭州华为企业通信技术有限公司 One kind being based on web communication method and apparatus

Citations (14)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20030061354A1 (en) * 1999-10-27 2003-03-27 Hewlett-Packard Company & Intel Corporation Delivery of call queue messages for calls launched from the internet
US6567838B1 (en) * 1993-07-13 2003-05-20 International Business Machines Corporation Method, system and program for executing a predicted operation in a computer system after a predetermined period elapses since a user activity
EP1431896A1 (en) * 2002-12-19 2004-06-23 Microsoft Corporation Contact user interface
US20040122951A1 (en) * 2002-12-18 2004-06-24 Andre Beck Method and apparatus for providing Web users with a click-to-contact service
US20040119761A1 (en) * 2002-12-19 2004-06-24 Grossman Joel K. Contact page
WO2005004444A2 (en) * 2003-07-03 2005-01-13 John Melideo Displaying telephone numbers as active objects
EP1526707A1 (en) * 2003-10-24 2005-04-27 Nederlandse Organisatie voor toegepast-natuurwetenschappelijk Onderzoek TNO Generation of a Hyperlink to a service provider from contact informations of a text file
US20050097189A1 (en) * 2003-10-30 2005-05-05 Avaya Technology Corp. Automatic detection and dialing of phone numbers on web pages
US20050240653A1 (en) * 2004-04-23 2005-10-27 Telenor Asa Integrated telecommunications/office automation apparatus, system, and computer program product
WO2006133628A1 (en) * 2005-06-15 2006-12-21 Alcatel General intellectual click-to-dial method and the software structure thereof
WO2007130274A1 (en) * 2006-05-04 2007-11-15 Microsoft Corporation Hover to call
WO2008045782A1 (en) * 2006-10-06 2008-04-17 Citrix Systems, Inc. Systems and methods for isolating on-screen textual data
WO2009026283A2 (en) * 2007-08-22 2009-02-26 Citrix Systems, Inc. Systems and methods for voicemail avoidance
WO2009026286A1 (en) * 2007-08-22 2009-02-26 Citrix Systems, Inc. Path replacement in order to remove server used to initiate call from the resulting communications path

Patent Citations (15)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6567838B1 (en) * 1993-07-13 2003-05-20 International Business Machines Corporation Method, system and program for executing a predicted operation in a computer system after a predetermined period elapses since a user activity
US20030061354A1 (en) * 1999-10-27 2003-03-27 Hewlett-Packard Company & Intel Corporation Delivery of call queue messages for calls launched from the internet
US20040122951A1 (en) * 2002-12-18 2004-06-24 Andre Beck Method and apparatus for providing Web users with a click-to-contact service
EP1431896A1 (en) * 2002-12-19 2004-06-23 Microsoft Corporation Contact user interface
US20040119761A1 (en) * 2002-12-19 2004-06-24 Grossman Joel K. Contact page
WO2005004444A2 (en) * 2003-07-03 2005-01-13 John Melideo Displaying telephone numbers as active objects
EP1526707A1 (en) * 2003-10-24 2005-04-27 Nederlandse Organisatie voor toegepast-natuurwetenschappelijk Onderzoek TNO Generation of a Hyperlink to a service provider from contact informations of a text file
US20050097189A1 (en) * 2003-10-30 2005-05-05 Avaya Technology Corp. Automatic detection and dialing of phone numbers on web pages
US20050240653A1 (en) * 2004-04-23 2005-10-27 Telenor Asa Integrated telecommunications/office automation apparatus, system, and computer program product
WO2006133628A1 (en) * 2005-06-15 2006-12-21 Alcatel General intellectual click-to-dial method and the software structure thereof
EP1901537A1 (en) * 2005-06-15 2008-03-19 Alcatel General intellectual click-to-dial method and the software structure thereof
WO2007130274A1 (en) * 2006-05-04 2007-11-15 Microsoft Corporation Hover to call
WO2008045782A1 (en) * 2006-10-06 2008-04-17 Citrix Systems, Inc. Systems and methods for isolating on-screen textual data
WO2009026283A2 (en) * 2007-08-22 2009-02-26 Citrix Systems, Inc. Systems and methods for voicemail avoidance
WO2009026286A1 (en) * 2007-08-22 2009-02-26 Citrix Systems, Inc. Path replacement in order to remove server used to initiate call from the resulting communications path

Also Published As

Publication number Publication date
EP2206037A2 (en) 2010-07-14
AU2008288996A1 (en) 2009-02-26
CA2687045A1 (en) 2009-02-26
WO2009026325A2 (en) 2009-02-26
CN101868781A (en) 2010-10-20

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