WO2009011668A1 - The system of interactive branch cabinet - Google Patents

The system of interactive branch cabinet Download PDF

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Publication number
WO2009011668A1
WO2009011668A1 PCT/TR2008/000079 TR2008000079W WO2009011668A1 WO 2009011668 A1 WO2009011668 A1 WO 2009011668A1 TR 2008000079 W TR2008000079 W TR 2008000079W WO 2009011668 A1 WO2009011668 A1 WO 2009011668A1
Authority
WO
WIPO (PCT)
Prior art keywords
cabinet
bank
section
video conference
bank section
Prior art date
Application number
PCT/TR2008/000079
Other languages
French (fr)
Inventor
Murat Ozbilen Mümtäz
Original Assignee
Muemtaez Murat Ozbilen
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Muemtaez Murat Ozbilen filed Critical Muemtaez Murat Ozbilen
Priority to EP08794251A priority Critical patent/EP2179405A1/en
Publication of WO2009011668A1 publication Critical patent/WO2009011668A1/en

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Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20—Automatic teller machines [ATMs]

Definitions

  • TEE SYSTEM OF INTERACTIVE BRANCH CABINET This invention relates to the "system of interactive branch cabinet". In the banking applications, it is the interactive branch application, in which all of the transactions made in the branch can be performed without the need of going to the physical branch and in which all of the face-to-face bank employee-client relations are maintained, and the cabinet system, which ensures this.
  • the banking transactions are basically performed through the Internet, telephone and ATM banking.
  • the clients perform some banking transactions through the web site of the bank.
  • the clients who call the call center of the bank, perform the banking transactions by talking on the phone, and by pressing the keys on the phone when required.
  • the clients In the branch banking, the clients directly go to the branch, talk with the bank employee face-to-face and have their transactions done.
  • Some of the basic banking transactions such as drawing and depositing money, checking the account balances, can be performed by using the ATM machines of the banks.
  • new applications to which the ATM machines and teleconference systems integrated are being used. In these new applications, limited and defined basic transactions over ATM machines are performed by talking to the employee at the call center via videophone system.
  • the cabinet section includes elements, such as security cameras, a biometric identification system for identity verification, a video conference system, a computer connected to the computer of the bank center, a data display, a speaker, a microphone, a printer, a scanner, a card reader, money, a section where valuable paper can be given and received, a locking mechanism which enables the door to be locked from the center.
  • elements such as security cameras, a biometric identification system for identity verification, a video conference system, a computer connected to the computer of the bank center, a data display, a speaker, a microphone, a printer, a scanner, a card reader, money, a section where valuable paper can be given and received, a locking mechanism which enables the door to be locked from the center.
  • a video conference system a data display, a display by which the security cameras can be viewed
  • a computer connected to the database of the bank.
  • the employee at the bank center carries out the security control of the cabinet by the security cameras of that cabinet and the cabinet is locked.
  • required information exchange is provided by the audio and video communication, and if required, document exchange is made through the scanner, the section for giving and receiving paper and the printer.
  • the bank employee for example, gets the iris record of the client by the help of the biometric control device in the cabinet. If required, the signature of the client is taken over the signature pad in the cabinet.
  • a client who has record in the database of the bank, enters in the cabinet and inserts the card into the card reader, if the bank employee at the center, who provided service for that client before, is available at that time, that employee views the information belonging to the client on the data display in front of him/her.
  • the iris record of the client in the database of the bank is also checked by the biometric control device.
  • the bank employee can again transmit document to the client by sending printout to the printer inside the cabinet.
  • the client can sign the document by the signature pad and transmit it directly to the bank employee or transmit the document signed to the employee via the scanner.
  • the parties can use video and audio communication and exchange required information, money, document, etc.
  • the bank employee can inform the concerned authorities in case of facing with a negative situation.
  • the private records, such as the eye, vessel, and fingerprint of the client inside the cabinet can be controlled through the biometric control mechanism and the client identification is provided with the ultimate safety level. Recording all of the interviews between the cabinet and the bank center is provided. In the repeated visits of the bank's client, the client can interview with the bank employee who dealed with him/her before. Thus the reliance between the client and bank becomes stronger, and as the client performs the transactions with the employee he/she knows, he/she feels that he/she is safe.
  • the information which we can get only from a bank employee by going to a bank branch, can be reached inside the cabinet located anywhere with interaction. It is made possible to scan all of the required documents like bills, payrolls and contracts and transmit them to the bank employee immediately by means of scanner and printer aided structure that allows the exchange of money and document.
  • the bank employee who checks the information and the documents that are transmitted to him/her from the data display in front of him/her, can immediately send payment to the client in the cabinet, who requests consumer loan, by exchange of information and document.
  • range of services increased and many new applications were presented.
  • the cabinet allows the clients to directly contact with a bank employee, to get information about any kind of transactions and perform these transactions just as in the bank branch. As our invention does not require the client inside the cabinet to enter password or to use keyboard just as in the bank branch, it provides great ease of use. Since our invention, the cabinet, can be positioned in appropriate desired locations at desired number just as an ATM machine, for the banks which use the system, the expenses concerning the high-cost investments such as opening a new branch, are reduced.
  • the computer of the bank section (22) that is in interaction with the computer of the cabinet (21) transfers the images received from the security cameras (2) to the security displays (14) and allows the bank employee to check the client information by the data display of the bank section (18).
  • the bank employee ensures the safety of the cabinet (1) by activating the door-locking mechanism (12) in order to perform the banking transactions of the client inside the cabinet (1), when he/she sees the images received via the video conference camera of the cabinet (4) on the video conference display of the bank section (16).
  • the audio and video of the client inside the cabinet (1) are transferred to the video conference display of the bank section (16) and the speaker of the bank section (15) by the microphone of the cabinet (6) and the video conference camera of the cabinet (4).
  • the audio and video of the bank employee are transferred to the video conference display of the cabinet (20) and the cabinet speaker (3) by the microphone of the bank section (19) and the video conference camera of the bank section (17).
  • the bank employee verifies the identity of the client inside the cabinet (1) by checking the information received from the biometric control device (11) via the data display of the bank section (18). According to the type of banking transaction being performed, the documents scanned by the scanner (8) are viewed via the data display of the cabinet (5) and the data display of the bank section (18).
  • the section for receiving and giving valuable paper (10) allows the documents such as check, cash to be exchanged between the client and the bank employee.
  • the bank employee transmits to the client the documents like account abstract regarding the transactions as printout from the printer slot (7) via the data display of the bank section (18).
  • the signature sent via the signature pad (13) is viewed via the data display of the cabinet (5) and the data display of the bank section (18).
  • Our invention can be used by positioning it at desired number and location as a cabinet system being able to perform any kind of banking transactions that are made in a branch.

Abstract

This invention is the high-security interactive branch application, in which all of the transactions made in the branch can be performed without the need of going to the physical branch and in which all of the face-to-face bank employee-client relations are maintained, and the cabinet system, which ensures this in the banking applications.

Description

DESCRIPTION
"THE SYSTEM OF INTERACTIVE BRANCH CABINET" This invention relates to the "system of interactive branch cabinet". In the banking applications, it is the interactive branch application, in which all of the transactions made in the branch can be performed without the need of going to the physical branch and in which all of the face-to-face bank employee-client relations are maintained, and the cabinet system, which ensures this.
Today, the banking transactions are basically performed through the Internet, telephone and ATM banking. As an example, in the Internet banking, the clients perform some banking transactions through the web site of the bank. In the telephone banking, the clients, who call the call center of the bank, perform the banking transactions by talking on the phone, and by pressing the keys on the phone when required. In the branch banking, the clients directly go to the branch, talk with the bank employee face-to-face and have their transactions done. Some of the basic banking transactions, such as drawing and depositing money, checking the account balances, can be performed by using the ATM machines of the banks. Li addition, today, new applications to which the ATM machines and teleconference systems integrated are being used. In these new applications, limited and defined basic transactions over ATM machines are performed by talking to the employee at the call center via videophone system. There is a cabinet with security, isolated from outer environment in our invention. The cabinet section includes elements, such as security cameras, a biometric identification system for identity verification, a video conference system, a computer connected to the computer of the bank center, a data display, a speaker, a microphone, a printer, a scanner, a card reader, money, a section where valuable paper can be given and received, a locking mechanism which enables the door to be locked from the center. At the bank employee section of the center, there are basic components, such as, also, a video conference system, a data display, a display by which the security cameras can be viewed, a computer connected to the database of the bank. For example, if a client, who wants to open an account at the bank, enters in the cabinet and selects new client option on the data display, the employee at the bank center carries out the security control of the cabinet by the security cameras of that cabinet and the cabinet is locked. Via the video conference system in the cabinet and in the bank employee section of the center, required information exchange is provided by the audio and video communication, and if required, document exchange is made through the scanner, the section for giving and receiving paper and the printer. The bank employee, for example, gets the iris record of the client by the help of the biometric control device in the cabinet. If required, the signature of the client is taken over the signature pad in the cabinet. When a client, who has record in the database of the bank, enters in the cabinet and inserts the card into the card reader, if the bank employee at the center, who provided service for that client before, is available at that time, that employee views the information belonging to the client on the data display in front of him/her. After checking the cabinet security by security cameras, the iris record of the client in the database of the bank is also checked by the biometric control device. The bank employee can again transmit document to the client by sending printout to the printer inside the cabinet. For example, the client can sign the document by the signature pad and transmit it directly to the bank employee or transmit the document signed to the employee via the scanner. The parties can use video and audio communication and exchange required information, money, document, etc.
Today, the banking applications other than the branch banking make limited and defined banking transactions possible. For example, exchange of signed document can not be made in ATM banking. Only money drawing and depositing transactions and the control of account balance and limit can be provided. In the Internet banking, the physically exchange of document and money is not possible. In ATM and Internet banking, it is not possible to exchange information with a bank employee directly, so when the client wants to get information directly from the bank employee, the client should whether use telephone banking or go to a bank branch. The telephone banking also doesn't make the exchange of document and money possible and it requires going to a bank branch. In the branch banking, all of the banking transactions can be provided, however, there is a necessity to go the branch within the working hours. For the ATM machine and the applications to which teleconference systems are integrated, only limited and denned banking transactions can be performed. As they are within the structure of the teleconference system integrated to the ATM machine, they do not have high security. Their function is limited with allowing the client to carry out video conference with a bank employee of the call center, who is available at that time, while they perform their transactions via the ATM machine. As it can be understood from the given examples, all of the banking applications other than the branch banking allow only limited and predefined banking transactions possible. However, our invention enables exactly branch banking from any places where the cabinet is located, in every hour of the day and every day of the week. As the employee at the bank center can watch inside and outside of the cabinet through the cameras and lock the door, high-level client safety in the cabinet is provided. The bank employee can inform the concerned authorities in case of facing with a negative situation. The private records, such as the eye, vessel, and fingerprint of the client inside the cabinet can be controlled through the biometric control mechanism and the client identification is provided with the ultimate safety level. Recording all of the interviews between the cabinet and the bank center is provided. In the repeated visits of the bank's client, the client can interview with the bank employee who dealed with him/her before. Thus the reliance between the client and bank becomes stronger, and as the client performs the transactions with the employee he/she knows, he/she feels that he/she is safe.
Through the video conference system, the information, which we can get only from a bank employee by going to a bank branch, can be reached inside the cabinet located anywhere with interaction. It is made possible to scan all of the required documents like bills, payrolls and contracts and transmit them to the bank employee immediately by means of scanner and printer aided structure that allows the exchange of money and document. For example, the bank employee, who checks the information and the documents that are transmitted to him/her from the data display in front of him/her, can immediately send payment to the client in the cabinet, who requests consumer loan, by exchange of information and document. As a result of rapid improvements in the sector of banking today, range of services increased and many new applications were presented. Our invention, the cabinet, allows the clients to directly contact with a bank employee, to get information about any kind of transactions and perform these transactions just as in the bank branch. As our invention does not require the client inside the cabinet to enter password or to use keyboard just as in the bank branch, it provides great ease of use. Since our invention, the cabinet, can be positioned in appropriate desired locations at desired number just as an ATM machine, for the banks which use the system, the expenses concerning the high-cost investments such as opening a new branch, are reduced.
To clarify the invention;
In Figure- 1, the detail of the front view of the cabinet section, In Figure-2, the detail of the side of the cabinet section, In Figure-3, the detail of the top view of the cabinet section,
In Figure-4, the detail of the bank section are shown; and the reference numbers and their corresponding elements are as follows;
(1) the cabinet
(2) the security cameras (3) the cabinet speaker
(4) the video conference camera of the cabinet
(5) the data display of the cabinet
(6) the microphone of the cabinet (7) the printer slot
(8) the scanner
(9) the card reader
(10) the section for receiving and giving valuable paper (11) the biometric control device
(12) the door-locking mechanism
(13) the signature pad
(14) the security displays
(15) the speaker of the bank section (16) the video conference display of the bank section
(17) the video conference camera of the bank section
(18) the data display of the bank section
(19) the microphone of the bank section
(20) the video conference display of the cabinet (21) the computer of the cabinet
(22) the computer of the bank section
When the user inserts the card into the card reader (9) inside the cabinet (1), the computer of the bank section (22) that is in interaction with the computer of the cabinet (21) transfers the images received from the security cameras (2) to the security displays (14) and allows the bank employee to check the client information by the data display of the bank section (18). The bank employee ensures the safety of the cabinet (1) by activating the door-locking mechanism (12) in order to perform the banking transactions of the client inside the cabinet (1), when he/she sees the images received via the video conference camera of the cabinet (4) on the video conference display of the bank section (16). The audio and video of the client inside the cabinet (1) are transferred to the video conference display of the bank section (16) and the speaker of the bank section (15) by the microphone of the cabinet (6) and the video conference camera of the cabinet (4). The audio and video of the bank employee are transferred to the video conference display of the cabinet (20) and the cabinet speaker (3) by the microphone of the bank section (19) and the video conference camera of the bank section (17). The bank employee verifies the identity of the client inside the cabinet (1) by checking the information received from the biometric control device (11) via the data display of the bank section (18). According to the type of banking transaction being performed, the documents scanned by the scanner (8) are viewed via the data display of the cabinet (5) and the data display of the bank section (18). The section for receiving and giving valuable paper (10) allows the documents such as check, cash to be exchanged between the client and the bank employee. The bank employee transmits to the client the documents like account abstract regarding the transactions as printout from the printer slot (7) via the data display of the bank section (18). For the transactions that require the signature of the client inside the cabinet (1), the signature sent via the signature pad (13) is viewed via the data display of the cabinet (5) and the data display of the bank section (18).
Our invention can be used by positioning it at desired number and location as a cabinet system being able to perform any kind of banking transactions that are made in a branch.

Claims

1) Our invention is a "system of interactive branch cabinet", and it is characterized in that it consists of a cabinet (1), security cameras (2), cabinet speaker (3), video conference camera of the cabinet (4), data display of the cabinet (5), microphone of the cabinet (6), printer slot (7), scanner (8), card reader (9), section for receiving and giving valuable paper (10), biometric control device (11), the door-locking mechanism (12), the signature pad (13), security displays (14), speaker of the bank section (15), video conference display of the bank section (16), the video conference camera of the bank section (17), data display of the bank section (18), microphone of the bank section (19), video conference display of the cabinet (20), computer of the cabinet (21) and computer of the bank section (22).
2) It is the "system of interactive branch cabinet" as in claim 1, and it is characterized in that it allows the bank employee to check the client information by the data display of the bank section (18) with the transfer of images received from the security cameras (2) to the security displays (14) via the computer of the bank section (22) that is in interaction with the computer of the cabinet (21) when the user inserts the card into the card reader (9) inside the cabinet (1).
3) It is the "system of interactive branch cabinet" as in claim 2, and it is characterized in that it includes a door-locking mechanism (12), which ensures the safety of the cabinet (1) and which is activated by the bank employee in order to perform the banking transactions of the client inside the cabinet when he/she sees the images received via the video conference camera of the cabinet (4) on the video conference display of the bank section (16) or by the user inside the cabinet (1).
4) It is the "system of interactive branch cabinet" as in claim 1, and it is characterized in that the audio and video of the client inside the cabinet (1) are transferred to the video conference display of the bank section (16) and the speaker of the bank section (15) by the microphone of the cabinet (6) and the video conference camera of the cabinet (4). 5) It is the "system of interactive branch cabinet" as in claim 4, and it is characterized in that the audio and video of the bank employee are transferred to the video conference display of the cabinet (20) and the cabinet speaker (3) by the microphone of the bank section (19) and the video conference camera of the bank section (17).
6) It is the "system of interactive branch cabinet" as in claim 1, and it is characterized in that it includes a biometric control device (11), which allows the bank employee to check the identity of the client inside the cabinet (1) by transferring the specific identity information, such as iris, vessel and fingerprint of the client inside the cabinet (1) to the data display of the bank section (18). 7) It is the "system of interactive branch cabinet" as in claim 1, and it is characterized in that, according to the type of banking transaction being performed, the documents scanned by the scanner (8) are viewed via the data display of the cabinet (5) and the data display of the bank section (18). 8) It is the "system of interactive branch cabinet" as in claim 1, and it is characterized in that it includes a section for receiving and giving valuable paper (10), allowing the documents such as check, cash to be exchanged between the client and the bank employee.
9) It is the "system of interactive branch cabinet" as in claim 1, and it is characterized in that the bank employee transmits to the client the documents like account abstract regarding the transactions as printout from the printer slot (7) via the data display of the bank section (18).
10) It is the "system of interactive branch cabinet" as in claim 1, and it is characterized in that it is a cabinet (1), which consists of security cameras (2), cabinet speaker (3), video conference camera of the cabinet (4), data display of the cabinet (5), microphone of the cabinet (6), printer slot (7), scanner (8), card reader (9), section for receiving and giving valuable paper (10), biometric control device (11), door-locking mechanism (12), signature pad (13), video conference display of the cabinet (20) and computer of the cabinet (21).
11) It is the "system of interactive branch cabinet" as in claim 1, and it is characterized in that the signature sent by the client inside the cabinet (1) via the signature pad (13) is viewed via the data display of the cabinet (5) and the data display of the bank section (18).
PCT/TR2008/000079 2007-07-17 2008-07-14 The system of interactive branch cabinet WO2009011668A1 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
EP08794251A EP2179405A1 (en) 2007-07-17 2008-07-14 The system of interactive branch cabinet

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
TRTR2007/04960 2007-07-17
TR200704960 2007-07-17

Publications (1)

Publication Number Publication Date
WO2009011668A1 true WO2009011668A1 (en) 2009-01-22

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Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/TR2008/000079 WO2009011668A1 (en) 2007-07-17 2008-07-14 The system of interactive branch cabinet

Country Status (3)

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EP (1) EP2179405A1 (en)
TR (1) TR200903668T1 (en)
WO (1) WO2009011668A1 (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2012123722A2 (en) 2011-03-11 2012-09-20 Eco-Drive Systems Limited Power conversion apparatus

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE9320073U1 (en) * 1993-12-31 1994-06-30 Inform Vertriebsgesellschaft F ATM
WO1998040826A2 (en) * 1997-03-13 1998-09-17 International Business Machines Corporation Kiosk and server connected to computer network
WO2000049552A2 (en) * 1999-02-19 2000-08-24 National City Bank Interactive point access financial and information system
US6286756B1 (en) * 1997-02-06 2001-09-11 Innoventry Corporation Cardless automated teller transactions
ES2212697A1 (en) * 2001-09-20 2004-07-16 Manuel Pedrosa Barrios Automatic teller machine cabinet for use in e.g. supermarket, has cabinet body allowing user to enter inside and perform banking operations in automatic teller machine in safe manner

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE9320073U1 (en) * 1993-12-31 1994-06-30 Inform Vertriebsgesellschaft F ATM
US6286756B1 (en) * 1997-02-06 2001-09-11 Innoventry Corporation Cardless automated teller transactions
WO1998040826A2 (en) * 1997-03-13 1998-09-17 International Business Machines Corporation Kiosk and server connected to computer network
WO2000049552A2 (en) * 1999-02-19 2000-08-24 National City Bank Interactive point access financial and information system
ES2212697A1 (en) * 2001-09-20 2004-07-16 Manuel Pedrosa Barrios Automatic teller machine cabinet for use in e.g. supermarket, has cabinet body allowing user to enter inside and perform banking operations in automatic teller machine in safe manner

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2012123722A2 (en) 2011-03-11 2012-09-20 Eco-Drive Systems Limited Power conversion apparatus

Also Published As

Publication number Publication date
TR200903668T1 (en) 2009-08-21
EP2179405A1 (en) 2010-04-28

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